Near Driftwood, TX 78619
Brandon
Job Details: 11/19/2018
COOKTOP KITCHENAID KCGS356ESS00 "Arrived on site for customer complaint of rusting cooktop, found rust on edges of cooktop, I replaced cooktop, tested good."
Near Temple, TX 76501
Al
Job Details: 11/19/2018
WASHER MAYTAG MVWX655DW1 "Arrived to inspect ( Washer Not Starting or Not Operating Is the washer powering on? No). Verified the complaint with the customer. She advised on some days the control panel works when she try’s to wash and other times there is no power to the unit. I removed and replaced the control (W11116592- CORE) I ran diagnostic test and also calibratiunit tested as designed. I also added a zip tie to the drain hose. Customers water in the house was not on due to city issues so,No water leaks observed. Job complete."
Near Cedar Park, TX 78613
Lou
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KFIS20XVMS2 "arrived on site to inspect refrigerator/freezer not cooling. Upon further inspection, I attempted to place the unit in diagnostics and the unit would not respond. The UI display was fuzzy and did not display any functions. I checked voltage to the start device/compressor and found no voltage. I attempted to use a tester start device and still no voltage, but there is voltage at the outlet (122V). I removed the UI and found that the dispenser keyboard ribbon had a burn mark on it, which could be the reason for the fuzzy screen. I am ordering the dispenser keyboard and L.V. Board and CNOTE-AUTHO PARTS and will return with all of the prescreened parts for today. Both of the boards I’m ordering are no longer available and will need to research to locate the boards. No water leaks observed during service. Office to schedule return service.; ordrng 1 13053103SP (board lv) and 1 CNOTE (AUTHO PARTS) and 1 W10180050 (dispenser keyboard)"
Near Temple, TX 76502
Al
Job Details: 11/19/2018
DISHWASHER WHIRLPOOL WDF560SAFM Arrived to inspect a dent on the panel of the dishwasher. Removed and replaced the door of the dishwasher. Unit operated as designed. All water lines were dry at the time of service. JOB COMPLETE
Near Temple, TX 76502
Al
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS311SDHM "Arrived to inspect the refrigerators grille the customer felt was defective.. I removed and replaced it with the new part. The ice maker was producing ice as designed, so it wasn’t replace. All water lines were dry at the time of service. JOB COMPLETE"
Near Lakeway, TX 78734
Cliff
Job Details: 11/19/2018
DISHWASHER GE PDW8980L00SS Arrived on site to diagnose a dishwasher that is not draining. Found drain line kinked in three places. Replaced drain line and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78726
Paul
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL GC5SHEXNS03 Arrived onsite for the refrigerator not cooling properly and the fan turning on and off. I found the evaporator motor defective and it shorted out the main control causing the fan to short cycle. I replaced the fan and found the new control in an open box. I replaced the control and the new fan would not run at all. Need to order another control. Ordering WP2307037 CNTRL-ELEC.; ordrng 1 WP2307037 (CNTRL-ELEC)
Near Austin, TX 78753
Paul
Job Details: 11/19/2018
WASHER MAYTAG MVWB765FW2 "Arrived onsite for the washer making a clicking and clacking sound. Mr stated the unit makes the noise in agitate. I checked stored error codes and found an F7E9. I found the basket turning freely. I ran the service diagnostics cycle and could hear the noise the customer talked about in agitate. I ran manual fast agitate and the noise was even louder. The noise sounded like gears grinding. I removed the wash plate and tested again and had the same noise. I removed the gear case to inspect further and found the thrust washer missing. I found the spline teeth in the basket chewed up. Need to replace the gear case again, the basket, and the thrust washer to complete service. Ordering C-NOTES, W10811957 BASKET & W11032711 WASHER. Marking the gear case as UORV. RS for Tue 11/27.; ordrng 1 C-NOTES (PR ONLY) and 1 W10811957 (BASKET) and 1 W11032711 (WASHER)"
Near Kyle, TX 78640
Kevin
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "I’ve gone site and set unit into diagnostic cycle and stepped through all functions. All our of normal volume and the refrigerator is operating as designed. No heart replacement or adjustments can’t change noise levels, no water leaks from connections at time of service, job complete."
Near Manor, TX 78653
Paul
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Arrived onsite for the refrigerator with rusting and discoloring issues. I found both RC doors discoloring at the base of the door handles. The spots will not come off with a cleaner or polish. The stainless looks etched. I took pics in SDQP. Both doors need to replaced to complete service. Ordering c-notes, W10915642 DOR-FIP, & W10910854 DOR-FIP.; ordrng 1 C-NOTES (MANAGEMENT CHECK THE PICS IN SDQP BEFORE THE DOORS ARE ORDERED AND VERIFY IF COVERED UNDER WARRANTY.) and 1 W10910854 (DOR-FIP) and 1 W10915642 ( DOR-FIP)"
Near Leander, TX 78641
James
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site and installed new water tube, separator and connector. Tested for proper operation. Found water is not dripping and the ice door is sealing properly. All water connections dry at time of service. Job complete"
Near Leander, TX 78641
James
Job Details: 11/19/2018
VENTHOOD UNKNOWN UXT4230ADS2 Arrived on site and tested operation. Found fan motor not running. Installed new fan and tested. Fan now working properly. Customer also asked about a loose piece on the side of the vent hood found that the spot weld for the hood had failed and the hood is separating. Called tech line and spoke to Kathy #7723466049. Recommend customer intact Whirlpool customer service as the damaged component is not a replaceable part. Job complete
Near Leander, TX 78641
Lou
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my multimeter, I placed my thermal lead inside the fc section to test temps. After approximately five minutes, my temp reading was 4 degrees. I checked the ice bin and it was full. Customer advised that the unit fan was constantly running for approximately three days straight. She emptied the ice bin and the unit made ice but was slowly producing. She advised that she turned the power off at the breaker and the unit began to operate as designed. I removed the ice bin and took notice that the ice maker arm was lifted so it would not make ice and I also found that the arm was not connected correctly. I reconnected the arm and as soon as it lowered the ice maker began to harvest. At the end of harvest water dispensed into the ice maker reservoir. I verified that there was no ice buildup on the evaporator. There is evidence of it possibly freezing up as there
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on sote for EVAP motor install, R&R EVAP and cleared frost, and leveled unit EVAP fan -
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site. Made an attempt to replace control And found new control defective not allowing buttons to react whatsoever. Will need new control to repair unit. Rescheduled for 11/23/18; ordrng 1 W10892389 (CONTROL )
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site. Made an attempt to replace control And found new control defective not allowing buttons to react whatsoever. Will need new control to repair unit. Rescheduled for 11/23/18; ordrng 1 W10892389 (CONTROL )
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site. Made an attempt to replace control And found new control defective not allowing buttons to react whatsoever. Will need new control to repair unit. Rescheduled for 11/23/18; ordrng 1 W10892389 (CONTROL )
Near , TX 78653
Scott
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for leaking fridge . Couldn’t pin down weather IM was sending voltage to valve or if valve was faulty . Went and changed both . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL WMH73521CS5 "Arrived on site for door issues, R&R door switches and interlocks and tests good."
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on sote for no water or ice despensing. Found water valve at wall off. Turned on and tested despensing tested good. During ice maker testing ice maker failed to harvest and fill. R&R ice maker and tests good. No leaks on site
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL ED5FTGXKT01 Arrived on site for ice door flap staying open R&R ice door kit and tests good. No leaks on site
Near Georgetown, TX 78626
Tyler B.
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no water despensing, found valve not engaging. R&R vale and tests good, no leaks on site"
Near Dripping Springs, TX 78620
Luis
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for fresh food incased in ice. Removed drawers found lower right side screw not screwed into liner from cover slightly removed cover found broken insert where cover screw inserts. Unable to locate broken insert, called tech support per tech support unit unrepairable file #7723465667"
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/19/2018
OVEN GE JTP18BOD1BB "Arrived on site to install previous diagnosed part. Quoted customer and she stated that she wanted to attempt to try the unit again. Tested on bake mode at 350°. Customer stated they are going to replace unit."
Near Temple, TX 76502
Steve C.
Job Details: 11/19/2018
DISHWASHER GE GSD2000G00WW Arrived on site for the unit will not turn on. Tested the unit and found the interlock switch are defective. Will need to order two switches due to being stuck. ; ordrng 2 WD21X10261 (switch interlock)s
Near Austin, TX 78717
Lou
Job Details: 11/19/2018
OVEN GE JT915S0F2SS "arrived on site to install previously diagnosed and ordered parts. Using my oven dolly, I pulled the unit from the wall and removed the back cover. I turned the unit off at the breaker. I removed and replaced the capacitor; turned the power back on and tested and the convection fan did not come on. I removed and replaced the convection fan motor and tested again and the unit operated as designed. I placed the unit back in its space. Job completed."
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/19/2018
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for customer complaint of top load washer not starting. Ran diagnostics and found Long Fill error. Found cold water valve not opening. Removed and replaced water valve. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78750
Paul
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL GD5PHAXMS10 Arrived onsite for the refrigerator that won’t dispense water I found the micro switch tabs broken off the control bracket not allowing the arm to contact the switch. I replaced the bracket and tested the dispenser. The unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
COOKTOP WHIRLPOOL W5CE3024XS00 "Arrived on site. Replace left rear element and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
COOKTOP WHIRLPOOL W5CE3024XS00 "Arrived on site. Replace left rear element and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
COOKTOP WHIRLPOOL W5CE3024XS00 "Arrived on site. Replace left rear element and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Heated gasket and tested door, all functions tested ok. No leaks present. Job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Heated gasket and tested door, all functions tested ok. No leaks present. Job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Heated gasket and tested door, all functions tested ok. No leaks present. Job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
RANGE WHIRLPOOL WCG97US0DS00 "Arrived on site. Checked for burner issues. Found bad igniter on burner. Replaced burner and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
RANGE WHIRLPOOL WCG97US0DS00 "Arrived on site. Checked for burner issues. Found bad igniter on burner. Replaced burner and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/19/2018
RANGE WHIRLPOOL WCG97US0DS00 "Arrived on site. Checked for burner issues. Found bad igniter on burner. Replaced burner and cycled, all functions tested OK. No leaks present. Job complete"
Near Temple, TX 76502
Al
Job Details: 11/19/2018
RANGE WHIRLPOOL WFE515S0EB1 "Arrived to inspect (CSI Range loose vent under control panel). Customer was concerned because of the vent panel that is located on the underneath the control panel. I advised the customer the piece she just noticed is a part of the range. I tested the unit and the unit tested as designed. No parts, JOB COMPLETE."
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site. Checked for drawer issues. Found customer not able to put in drawer from freezer compartment. Repositioned and aligned drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site. Checked for drawer issues. Found customer not able to put in drawer from freezer compartment. Repositioned and aligned drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site. Checked for drawer issues. Found customer not able to put in drawer from freezer compartment. Repositioned and aligned drawer. All functions tested OK. No leaks present. Job complete
Near Leander, TX 78641
James
Job Details: 11/19/2018
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site and installed new orifice holder and burner head. Used bubble solution to test manifold for gas leaks. Found no leaks and reassembled cooktop. Tested for proper operation and found unit working properly. Job complete
Near Manor, TX 78653
Scott
Job Details: 11/19/2018
WASHER MAYTAG MVWB765FC2 "Arrived on site for LF code . Ran diagnostics ,got 0-3,7-0,8-1,7-9,0-5. During test run hot water valve would hum but no water . During any of the agitates unit sounded like a bucket of bolts . Spin speeds seemed a little slower then normal for all settings . Ordering gearcase ,clutch, stator , rotor . Call to set return . No water leaks detected.; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (gearcase)"
Near Leander, TX 78641
James
Job Details: 11/19/2018
WASHER MAYTAG MVWX655DW1 Arrived on site and installed new actuator and capacitor. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete.
Near Austin, TX 78723
Scott
Job Details: 11/19/2018
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site replaced mag , unit is making a clicking noise while trying to heat . Ordering new control,and switches . Please call to set return visit .; ordrng 1 W10211972 (switch) and 1 W10211972 (switch) and 1 W10891908"
Near Liberty Hill, TX 78642
James
Job Details: 11/19/2018
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site and tested operation. Customer concern of water and sizzling sound every couple of days. Customer noticed water and sizzle was in the evaporator area of freezer. Instructed customer that it was normal operation and it will happen every 2-3 days when the unit defrosts. Unit working as designed. Job complete
Near Austin, TX 78703
Scott
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Will need to call tech line ; saved tckt
Near Liberty Hill, TX 78642
James
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and installed new gasket. Warmed gasket to allow it to form to the cabinet properly. Job complete
Near Austin, TX 78717
Lou
Job Details: 11/19/2018
DRYER WHIRLPOOL GEW9200LW1 "arrived on site to inspect dryer not heating. Upon further inspection, using my multimeter, I checked ohms to the element and found it open. I checked ohms to the cutoff ad it was open as well. The fuse and thermostat were good. I received authorization from the office to install the element and cutoff so I removed and replaced the element and cutoff and tested the unit and it operated as designed. Using my vacuum, I removed all lint from the unit. Job completed with no lint at the end of service."
Near San Marcos, TX 78666
Robert
Job Details: 11/19/2018
WASHER WHIRLPOOL WFW92HEFW Arrived on job for complaints of not dispensing soap. Found loos connection at valve not dispensing water. Corrected the error and test
Near Austin, TX 78717
Lou
Job Details: 11/19/2018
WASHER WHIRLPOOL WTW7500GW0 "arrived on site to install previously diagnosed and ordered parts. Due to the unit making a grinding noise and when I turned the drum it turned freely, but it was very tight. I removed and replaced the gearcase and clutch and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Lou
Job Details: 11/19/2018
DISHWASHER KITCHENAID KUDS30IXBT7 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the feed tube assembly due to the top water port flapper being damaged. Also, I removed and replaced the dispenser due to it leaking rinse aid. I tested the unit and it operated as designed with no error codes and no water leaks observed during service. Job completed."
Near Georgetown, TX 78628
Lou
Job Details: 11/19/2018
WASHER MAYTAG MHW5500FC1 "arrived on site to inspect washer drum making sounds like something is inside. Upon further inspection, I turned the drum by hand and could hear the bearings inside rolling around. The customer advised that the drain pump was making a loud grinding noise also. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed and when the drain pump came on, I advised the customer that the noise being made was normal. At the end of diagnostics, there were no error codes. I advised the customer that all of the noises being made were normal for this unit. No water leaks observed during service, job completed."
Near Martindale, TX 78655
Robert
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace brackets. After replacement of parts heat up gasket to set. No leaks detected.
Near Austin, TX 78731
Luis
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KSSC48QTS00 Arrived on site for unit not dispensing water. Tested water dispenser ui beeping relays shutting off on niagra control diagnosed unit will need updated control kit.
Near Austin, TX 78754
Scott
Job Details: 11/19/2018
WASHER MAYTAG MVWC360AW0 Arrived on site for dented wrapper on microwave . Repair not completed had wrong engineering number . Re ordering wrapper .please call to set return visit . ; O-emld tckt
Near Kempner, TX 76539
Arthur B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived onsite to removed and replace LH RC door from prior Techline request. Removed and replaced LH door, installed new door mullion. Reassembled. Mullion secured to new door. No other issues found. All water connections were dry at time of service."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/19/2018
DRYER MAYTAG MEDX655DW1 "Arrived onsite for customer complaint of dryer not starting. Checked incoming voltage and found proper 240V. Removed back panel and found no continuity on thermal fuse. P&L are as follows; WP3392519 (Thermal Fuse). Removed and replaced thermal fuse. Reassembled and tested. Unit now comes on and heats and tumbles and intended. Element checks good as well. Dryer vent and lint trap was clean of lint at time of service."
Near Hutto, TX 78634
Tyler B.
Job Details: 11/19/2018
WASHER WHIRLPOOL LSN1000LW3 "Arrived on site for leaking unit. Found water lines cross threshed and plastic threads stripped out. Will need new valve set. Got cold water side to deal so they can wash, disconnected hot water supply. No leaks on site ; ordrng 1 285805 (water valve)"
Near , TX 78608
Arthur B.
Job Details: 11/19/2018
RANGE MAYTAG PER5710BAQ "Arrived onsite for customer complaint of freestanding range oven too hot. When arrived, oven was preheated. Found temperature was at 375F. Was able to calibrate temperature +25F. Retested and found temperature was with +/-5F. No other issues found."
Near Killeen, TX 76542
Arthur B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite to install new dispenser motor to french door refrigerator from prior visit’s diagnosis. Removed and replace ice maker dispenser motor. Reassembled and tested. Ice now dispenses as intended. All water connections were dry at time of service.
Near Cedar Park, TX 78613
James
Job Details: 11/19/2018
DISHWASHER GE GSD3360D00SS Arrived on site and tested operation. Found unit washes and fills properly. Found drain solenoid working properly but unit is not draining. Drain hose is clear but water is hard to vacuum through drain hose. Unit will need new collection chamber to correct drain issue. All water connections dry at time of service ; ordrng 1 WD12X10359 (chamber collection)
Near Killeen, TX 76542
Arthur B.
Job Details: 11/19/2018
DISHWASHER WHIRLPOOL KDFE204EBL1 "Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found pump not pushing water to spray arms. Unit will need new sump n motor assembly. P&L are as follows; W10605058 (Sump n Motor). Advised customer that I can give 10% off parts. Removed and replaced sump n motor assembly. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL GS5SVAXVB01 Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Found dispenser motor just hums. Removed and replaced dispenser motor and reassembled. Tested dispenser. Ice now dispenses both crushed and cubed ice as intended. No other issues found. All water connections were dry at time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 11/19/2018
OVEN KITCHENAID KEBC107KBL03 Arrived on site to diagnose an oven that is not heating. Found thermal fuse open and not allowing power to heating elements. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near Lakeway, TX 78734
Cliff
Job Details: 11/19/2018
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site to install rinse agent cap for dishwasher. Install And found all is not working properly. No leaks were found at time of service.
Near Austin, TX 78747
Luis
Job Details: 11/19/2018
REFRIGERATOR MAYTAG MFX2571XEM2 "Arrived on site for no ice and dispensing issue. At time of visit of visit ice in bin,adjusted bail arm on icemaker. Per customer u it did not dispense ice,found spring not fully inserted in bin rod,installed spring correctly tested ice dispenser unit working as designed."
Near Austin, TX 78734
Cliff
Job Details: 11/19/2018
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to diagnose a dishwasher that is not drying. Tested unit and found error codes were not reset after previous repair preventing unit from powering heating element. Risa era codes and tested unit and found heater fully functional. No further repairs are needed and no parts were replaced. Job is complete and no leaks were found at time of service.
Near Austin, TX 78733
Chase
Job Details: 11/19/2018
WASHER WHIRLPOOL WFW95HEXW1 "Arrived on site. Checked washer for F8E2 error. Found washer will not go past C00 in diagnostics and will not fill with water. Removed top and found vent hose dislodged from top of basket causing the dispenser motor and upper harness to rust and fail. Motor can’t find home position. Was able to get valve to actuate and verified it is functional. Will need to replace . Remainder due after repair complete. No leaks present.; ordrng 1 W10271980 (harns-wire) and 1 WP8183184 (cam) and 1 WPW10183517 (lever) and 1 WPW10352973 (switch-dis)"
Near Waco, TX 76701
Steve C.
Job Details: 11/19/2018
RANGE JENN-AIR JGRP536WP02 Arrived on site to replace the control key pad due to not working. Replaced the keypad and tested the unit. Unit works properly and no gas leak present.
Near Waco, TX 76706
Steve C.
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to replace the right door, hinge, three screws, and the name plate due to the unit not working properly. Replace the parts and tested the unit. Unit works properly and no water connections to the unit."
Near Waco, TX 76705
Steve C.
Job Details: 11/19/2018
MICROWAVE KITCHENAID KMBS104ESS01 Arrived on site to replace the main control board due to not turning on. Replace the control board and tested the unit. Unit heat and works properly and job complete.
Near Waco, TX 76712
Steve C.
Job Details: 11/19/2018
DISHWASHER GE PDWT480R10SS Arrived on site to replace the drain hose due to being clogged. Replace the toilet and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Hutto, TX 78634
Wesley
Job Details: 11/19/2018
DRYER MAYTAG MEDB835DW4 Arrived on site and found unit operating as designed. Found bad airflow using test. Kit. Advised airflow needed to be professionally restored.
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/19/2018
OVEN GE CGS990SET3SS CGS990SET3SS Arrived to inspect no ignition. I found the lower glow bar igniter with a visible burnt area. The burner will need to be replaced and ordered by the office. No gas leaks detected during service. ; ordrng 1 WB13K10043 (range igniter glow b)
Near , TX 78653
Scott
Job Details: 11/19/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for noisy no heat dryer . Found neutral wire is hot . And one of the legs is neutral . Talked to josh , will have to get electrician to change fix outlet ."
Near Cedar Park, TX 78613
James
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site and tested operation. Found leak coming from dispenser water line that is broken where the hard plastic shield meets the softer rubber shield inside roller housing. Unit will need new door p/n W10800793 to repair and require 2 technicians to repair. Collected diagnosis and customer said they are going to contact the manufacturer to discuss repair as the unit is just outside factory warranty.
Near Austin, TX 78721
Scott
Job Details: 11/19/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for loud and not drying properly . Found exterior vent is severely clogged causing went to buildup in the unit. Found one of the roller wheels locked up causing a flat spot and thumping noise . Removed lint and replaced rollers, belt , pulley . Unit is operating as normal . No more lint build up at time of service . Job complete ."
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/19/2018
OVEN GE CGS990SET3SS CGS990SET3SS Arrived to inspect no ignition. I found the lower glow bar igniter with a visible burnt area. The burner will need to be replaced and ordered by the office. No gas leaks detected during service. ; ordrng 1 WB13K10043 (range igniter glow b)
Near Austin, TX 78759
Joseph C.
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KFXS25RYMS4 "Arrived on site for “no ice production and food freezing in fresh foods area” complaint. Inspected unit and found ice plug, in icemaker. This is caused by a faulty valve. Removed and replaced valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Scott
Job Details: 11/19/2018
OVEN JENN-AIR JGRP548WP00 Arrived on site for eradicate heating . Found some of the wiring was lose on connectors . Recrimped wires . All is testing good . No gas leaks detected at time of service. Job complete.
Near Hutto, TX 78634
Tyler B.
Job Details: 11/19/2018
RANGE WHIRLPOOL RF368LXPS1 Arrived on sote for no power. Found thermal block melted and arched wire on panel. Unit will need ne power block and power cord. Need CNOTE part find for power cord ; ordrng 1 WP9761958 (block-term)
Near Round Rock, TX 78665
Chase
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM "11/16/18 9:32: CS rspndd 11/16 FRI, Arrived on site. Checked freezer for water/ice buildup coming from ice maker. Cycled ice maker and observed fill. Ice maker filled properly and did not leak or spray. Removed freezer baskets and evap cover to inspect fill tube placement and see if any ice buildup was found. Fill tube is not leaking. Did find ice buildup on bottom of the freezer floor and removed it. Checked door gasket for proper seal and did seal the cabinet to liner with food grade silicone in several areas around freezer section. Advised customer on reasons for frost buildup due to warm air leakage. Did not find any cause for the frost buildup at this time. Job complete"
Near Austin, TX 78717
Lou
Job Details: 11/19/2018
RANGE WHIRLPOOL SVD48600B "arrived on site to install previously diagnosed and ordered parts. At the previous service call, I had contacted Techline due to this unit UI not operating. I was advised the order the UI control and the main control and to install the UI control first. I removed and replaced the UI control and tested the unit on Bake at 350 degrees. When the unit was to turn on an F5 error code appeared. I checked ohms to the oven temperature sensor and found it open. I quoted the customer for the UI control. No gas leaks detected during service.; ordrng 1 12001656 (sensor,ovn) and 1 CNOTE (LSO) and 1 W10757086 (cntrl-elec)"
Near Killeen, TX 76549
Arthur B.
Job Details: 11/19/2018
WASHER GE WPGT9360E0WW "Arrived onsite for customer complaint of top load washer leaking when in use and not draining properly. Tilted unit up and found tub hose to drain pump torn. Removed torn hose and installed new replacement. Also found quarter stuck in drain pump as well. Removed obstruction and reassembled. Tested unit. Unit now fill,agitates,drain and spins as intended. All water connections were dry at time of service."
Near Killeen, TX 76549
Arthur B.
Job Details: 11/19/2018
REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for customer complaint of french door refrigerator not cooling or running. Removed back panel and found resistor on control board shorted. Removed and replaced control board. Programmed control and reassembled. Unit began cooling immediately. No other issues found. No water source connected to unit at time of service.
Near Leander, TX 78641
James
Job Details: 11/19/2018
REFRIGERATOR UNKNOWN KSSS48QKX00 Arrived on site and tested operation. Found that all fans are running but compressor is not. Tested voltage to inverter and found to be 124v ac. Installed new inverter and compressor is now running. Observed unit for 20 minutes and temperatures are dropping. Unit working properly. Job complete
Near Cedar Park, TX 78613
James
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and installed new brackets. Teased for proper operation and found unit working properly. Job complete
Near Round Rock, TX 78665
Chase
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site. Checked refrigerator for loud noise and warm water being dispensed. Was able to duplicate noise a few times for short periods of time and found vibration coming from condenser vibrating against tile floor. Inspected filter housing and reservoir and also checked incoming water flow from wall. Dispensed water and timed it. Was able to get 1 cup of water in 8 seconds which is normal flow. Recorded temps of 37.8 in refrigerator section and 1.7 degrees in freezer. Explained how only water sitting in the reservoir is cooled down to refrigerator temperature and the first full glass of water dispensed may be warmer Because it is sitting in the line that is running through the cabinet and the door.Lowered front leveling feet to raise condenser coils off of tile as the unit was sitting on the wheels. No parts are needed to correct any of the issues as the compressor is running properly and unit is cooling. Summer that there is nothing we can
Near Austin, TX 78750
Chase
Job Details: 11/19/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site. Checked refrigerator for no cool issue in both sections. Found Refrigerator section evaporator not defrosting and completely encased in ice. Removed all ice and tested thermistors. They checked in range but evap thermistor was very darkened from being in ice for so long. Determined the user interface and hv control were not communicating properly. RC fan motor and thermistor harness should also be replaced. Replaced all parts and reduced water volume at wall to reduce chattering sound when dispensing, had difficulty reinstalling unit and leveling. Customer approved of final installation. Cleaned all water that splashed out of drain pan during reinstallation. No water leaks present. Job complete"
Near Austin, TX 78745
Luis
Job Details: 11/19/2018
REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived on site for no cool. Removed evaporator cover found dye in foil tape. Removed tape found dye on manufacture joint weld from copper to aluminum. Unit will need evaporator assembly. Will need to,contact manuf for authorization for second evaporator replacement. ; ordrng 1 W10836706 (EVAPORATOR )"
Near Austin, TX 78759
Chase
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site to check unit for light not working in the freezer. Upon inspection found that this particular refrigerator does not have a light bulb in the freezer, it only has one in the refrigerator section. All functions of the unit are working properly at this time. Job complete"
Near Austin, TX 78727
Lou
Job Details: 11/19/2018
MICROWAVE WHIRLPOOL IBMS1455DS00 "arrived on site to inspect microwave not working. Upon further inspection, the customer advised that the start button does not work. I removed the start button to find that the control inside had broken. Due to the installation of the unit, the customer will have to make arrangements to have the unit accessible for repairs. I am ordering the UI control, four buttons as all of the buttons were breaking, and two rings for the knobs as they were broken as well. Office to schedule return service due to the buttons and rings being PSP ad out of stock.; ordrng 2 461960204751 (ring)s and 1 W10770413 (cntrl-elec) and 4 W11086664 (button)s and 4 W11116990 (button)s"
Near Austin, TX 78759
Chase
Job Details: 11/19/2018
DRYER AMANA NED4655EW1 "Arrived on site to check dryer for long dry times or not drying. Found open thermal fuse causing no operation of dryer. Inspected dryer for lint buildup and found none inside the dryer or vent hose. Ran temp checks , dryer cycling higher indicators a clogged vent . Advised customer not to use dryer till vent is cleaned . Job complete"
Near Austin, TX 78703
Scott
Job Details: 11/19/2018
WASHER MAYTAG MHWC7500YW0 Arrived on site for unit not spinning out . Ran diagnostics found MCU faulty . Ordering MCU and 2MAN . Please call to set return visit . No water leaks detected at time of service .; ordrng 1 2MAN and 1 WPW10192965 (cntrl-elec)
Near Austin, TX 78733
Chase
Job Details: 11/19/2018
VENTHOOD UNKNOWN UXL6036YSS0 Arrived on site. Checked vent hood for not shutting off. Found switch slide had broken piece on interior. Customer decided to not continue with repair at this time. Job complete
Near Salado, TX 76571
Dona
Job Details: 11/19/2018
RANGE JENN-AIR JGD3430GB00 "Arrived on site for right front burner still clicking intermittently during operation. Turned right front burner on and burner ignited like normal. Started numerous times trying to duplicate issue but would not duplicate symptom. Removed burner cap and verified ignitor and cap were clean. Unit was clean, reassembled burner and turned on right front burner. Burner ignited and was not clicking, filled pan with water and started burner still was not clicking. Moved pan around and applied pressure to try and duplicate symptom. Had customer start cooking on burner as she would normally do with oatmeal. When customer started cooking burner ran as normal for first 5 minutes, when customer would tap pan ignitor would start clicking then stop once customer moved burner cap with spoon unit would stop. Tried other burners with same procedure and other burners did not start clicking. Units ignitor, harness, spark module, and manifold have all been replaced. All parts
Near Cedar Park, TX 78613
James
Job Details: 11/19/2018
WASHER MAYTAG MVWB950YW1 "Arrived on site and tested operation. Found that the soap, bleach and softener dispensers were not filling with water properly causing the long fill error. I inspected the rotor and stair and found the rotor bolt had come loose and was not staying secured. Installed new valve and rotor. Tested operation and found they the fabric softer dispenser is clogged and not draining properly. Removed the dispenser and cleared softener build up and tested. Dispenser now draining properly and all water connections dry at time of service. Job complete"
Near Leander, TX 78641
James
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site to install new control. Found control to be defective and will need to be reordered. Office to schedule return visit ; ordrng 1 W10878993 (cntrl-elec)
Near Leander, TX 78641
Lou
Job Details: 11/19/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "arrived on site to install previously diagnosed and ordered parts. Due to the foods freezing in the crisper drawer, a UI and Evap motor assembly was ordered. I removed and replaced the UI and Evap motor. In the process of replacing the Evap motor assembly, I found a small block of ice on the upper right corner of the evaporator. Using my steamer, I removed the ice. I tested the unit and it is operating as designed. I remove the crisper drawer and verified that the two vents in the back corners of the rc section were not blocked and had airflow. No water leaks observed during service, job completed."