Near Spicewood, TX 78669
Brandon
Job Details: 05/30/2019
DOWNDRAFT WHIRLPOOL JID4436ES00 "Arrived on site for customer complaint of downdraft harness broken, found wire harness that feeds the UI for 5e downdraft was broken.
Near Hutto, TX 78634
Thomas L.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site for no ice condition. Found that the icemaker was continually cycling it would never stop. Replaced failed icemaker and all water connections are dry.
Near Austin, TX 78717
Paul
Job Details: 05/30/2019
OVEN WHIRLPOOL GBD307PRS01 "Arrived onsite for the wall oven that when one oven is being used they get too hot but when both ovens are used they don’t get hot enough. I tested the elements in both ovens and found them all working as designed. I tested the top oven and found it reaching 385 in preheat and cycling between 309-409 on the fist cycle, 330-420 2nd cycle. I put a -20 degree offset in the control and the 3rd cycle was 322-402. I put a - 30 degree offset in the control and the 4th cycle was 315-390 leaving the upper oven with a 352.5 degree average temp. I tested the lower oven while leaving the upper oven on. It reached 380 in preheat and the first cycle was 315-382, 2nd cycle 325-385. I put a -10 degree offset in the control and the 3rd cycle was 328-373 leaving the oven with a 350.5 degree average temp. After finishing the bottom oven I checked the top oven again and the differential was 46 degrees. The ovens are working as designed. Call complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of not completing wash cycle. Ran diagnostics and no codes. Ran test cycle and fill valve sometimes works properly open console and when wires moved the valve started. Will need to replace wire harness.; ordrng 1 W11095106 (harns-wire) and 1 W11211519 (HARNESS )
Near Bertram, TX 78605
Ron
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL WMH73521CS0 "Arrived on site for microwave opening and closing failure. Performed diagnostics and found primary switch is at fault, due the normal and wear tear. Manufacturer recommended to replace upper and lower interlock. Removed failed interlocks, installed new interlocks operation tested good"
Near Buchanan Dam, TX 78609
Cliff
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Arrived on site to diagnose a refrigerator with LED lights that are not working. Tested unit and found LED inverter shorted out and freezer LED failed as well. Replaced LED and inverter and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 05/30/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite for customer complaint of upper track broken. Fund adjuster brackets broken. Removed and replaced LH and RH adjusters. Reassembled. Upper rack now works as intended. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and found freezer evaporator has frosted as well. Ran defrost cycle and set to 8hr defrost instead of adaptive defrost. Unit now moving air and tests good. Job complete
Near Austin, TX 78726
Andy
Job Details: 05/30/2019
DRYER LG DLEX3370W Arrived on site for dryer not drying properly and lent trap popping up and catching clothes tested and inspected unit and found heating operations are normal. Found lint buildup in vent creating long dry times. Cleaned out lint buildup. Also found failed lent filter and holder. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near New Braunfels, TX 78130
Luis
Job Details: 05/30/2019
REFRIGERATOR AMANA ASD2575BRW01 Arrived on site for panel and no ice issue. Found panel not inserting to bracket reinstalled bracket and panel. Found icemaker not running through a forced cycle diagnosed faulty icemaker. Installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed. ; used 1 WPW10300022 (ICE MAKER) from stock
Near Taylor, TX 76574
Andy
Job Details: 05/30/2019
FREEZER GE DSE25JMHECES Arrived on site for refrigerator with water coming from ice making non stop. Tested and inspected unit and found failed ice maker calling for water. Removed failed part and replaced with new. Tested unit and cycled ice maker. Ice maker called for water and stopped when ice maker filled. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78753
Joseph C.
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “door will not stay closed” complaint. Inspected unit and found door latch with sprung spring and worn strike. Removed and replaced door latch and strike. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Killeen, TX 76542
Al
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived to inspect refrigerator not cooling. Verified complaint and noticed the compressor would kick on for approximately 10 seconds and then turn off.Removed and replaced the start device and reassembled the unit and unit began cooling as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78751
Joseph C.
Job Details: 05/30/2019
REFRIGERATOR LG LFXS30766S/02 "Arrived on site for “ice buildup in ice hopper” complaint. Inspected unit and found ice maker fill tube bent and splashing water into ice maker areas. Adjusted fill tube for no splash. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Cliff
Job Details: 05/29/2019
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to diagnose a dishwasher that will not close properly. Tested unit and found strike for latch assembly in the bottom of the tub. Reassembled strike properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 05/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and set dishwasher into a diagnostic cycle and found all functions are operating properly. Dishwasher didn’t leak, not duplicate customers concern, no water leaks from connections at time of service, informed builder."
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/29/2019
REFRIGERATOR UNKNOWN HA10TG21SS "Arrived on site and inspected refrigerator and found a small puddle of water on the upper shelf in the fresh food section. Took pictures. Disassembled the lighting housing and did not find any significant amount of water in it, only a few drops. Air passages are not frosted over or wet. Inspected freezer and did not find any excessive frost buildup, entire refrigerator does not have a water source.
Near Spring Branch, TX 78070
Kevin
Job Details: 05/29/2019
REFRIGERATOR GE CWE23SP2MCS1
Near Buda, TX 78610
Leonardo
Job Details: 05/29/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit being to hot. Test unit at 350 and found unit off by 15 degrees. Calibrated oven test unit at 350 and average temp of unit at 353 job complete.
Near Bastrop, TX 78602
Steve C.
Job Details: 05/29/2019
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site for the unit cooktop cracked during cooking. Tested the unit and found the cooktop is cracked on the left front burner due to thermal heat. Called the office to get autho and office advise to replace the glass cooktop. Replace the glass cooktop and tested the unit. Unit works properly and job complete.
Near Temple, TX 76502
Arthur B.
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived onsite for customer complaint of SxS refrigerator not cooling both sections. When arrived, found compressor clicks on and off. Found start device faulty. Removed and replaced start device. Plugged unit up. Unit started cooling,compressor stays running. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78759
Luis
Job Details: 05/29/2019
REFRIGERATOR LG LMXC23746S /00 "Arrived on site for noise issue and cooling. At time of arrival unit cooling correctly,checked temps in fresh food and freezer,temps good in both sections,found drawer ui unresponsive and water leaking out of drawer unit will need ui panel and possibly new door and harness due to corrosion on pins,unable to remove panel ui without damage will ui panel ; ordrng 1 ACQ87038601 (UI PAD) and 1 ADD74236101 (DRAWER) and 1 EAD62885102 (HARNESS)"
Near Paige, TX 78659
Steve C.
Job Details: 05/29/2019
WASHER GE GTW465ASNWW Arrived on site for the unit will not start. Tested unit and found unit will need the lid lock assembly. All water connections were dry at the time of service.
Near Bartlett, TX 76511
Joel G.
Job Details: 05/29/2019
FREEZER WHIRLPOOL WRT518SZFM00 Arrived on site to diagnose fridge not cooling in ff side and too cold in frz. Found -25 degs in frz and 78 degs in ff side. Return and duct were frozen over. Evap is fine. Found liner and cabinet separating. I used food grade sealant I had on hand to seal liner to cabinet. Verified no water leaks at time of svc call.
Near Hutto, TX 78634
Thomas L.
Job Details: 05/29/2019
RANGE WHIRLPOOL WEG745HOFS0 Arrived on site for no bake condition. Found that the bake burner was not properly mounted onto the gas valve. Corrected mounting and unit tests properly.
Near Temple, TX 76504
Al
Job Details: 05/29/2019
FREEZER WHIRLPOOL WZC3115DW01 Arrived to inspect freezer not locking.Confirmed the complaint and removed and replaced the lock and key.Reassembled the unit and the unit not locks as designed.JOB COMPLETE.
Near Waco, TX 76705
Al
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived to inspect refrigerator leaking.I identified the leak and advised the customer to consult with a licensed plumber to repair the leaking water line.Customer contacted Home Depot for additional assistance.I left the water off at the wall to prevent leaking.JOB COMPLETE"
Near Waco, TX 76710
Al
Job Details: 05/29/2019
FREEZER FRIGIDAIRE FFFU14F2QWU Arrived to inspect Freezer leaking from underneath. Confirmed the complaint and checked for a drain hose and drain pan and there was none.Ordering both drain hose a) drain pan. ; ordrng 1 5304510364 (DRAIN HOSE )
Near Manor, TX 78653
Andy
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator not making ice. Upon arrival found ice bin full of ice. And customer informed me that ice maker is slow to make ice. Tested unit and ice maker operations and operations are normal. Called tech line and spoke with Rick (SR# 7724954475) Made aware of stated issue and what was done. Checked freezer temperature and it was at 4° was instructed that unit is operating as designed. And to instruct customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.
Near Round Rock, TX 78681
Cliff
Job Details: 05/29/2019
DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer that will not turn on. Found a door switch broken causing failure. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Canyon Lake, TX 78133
Robert
Job Details: 05/29/2019
REFRIGERATOR MAYTAG MFX2571XEM3 Arrived on job for complaints of leaking icemaker. valve to over fill with water. Replaced icemaker and test over fill . Call TEC line and they had me test electrical to valve and found the icemaker working correctly now and valve slow to shut off causing over fill. ; 1 WPW10270395 (valve)
Near Austin, TX 78732
Paul
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for the refrigerator with caulk coming out around the freezer drawer area. I found the sealant coming out of the center drawer pan that holds the front trim on the drawer (see pic). The drawer pan needs to be replaced. Ordering c-notes & W11238213 BIN-FREEZR. ; and 1 W11238213 (BIN-FREEZR)
Near Austin, TX 78723
Wesley
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onnsite and found customer to be concerned with normal compressor noise. All checks good. Unit is operating as designed.
Near Seguin, TX 78155
Robert
Job Details: 05/29/2019
WASHER AMANA NTW4605EW0 "Arrived on job for complaints of not washing. Try to run diagnostics but not working, 120v to Control. Replaced control and run diagnostics now getting error for lock. Replaced lock. Test operation and check for leaks."
Near Bastrop, TX 78602
Steve C.
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for the unit is not cooling or freezing properly. Customer also advise that the unit will not dispense ice and the pantry slides falls. Found the auger motor has a short in the control board is only sending 15 V AC Unit will need a new control board.Found the fresh food section is at 38° in the freezer section is at 10°. Found the pressure on the low side is at zero and the high side is at 325. advise that the unit has a restriction. Found the unit will need a new auger motor, control board,pantry slide holder, Fresh food evaporator, freezer evaporator, compressor, uv dryer, and access valve. .; 1 W10549601 (plate LEFT) and 1 W10549602 (plate RIGHT) and 1 W10581605 (cntrl-elec) and 1 W10822606 (motor AUGER)"
Near Killeen, TX 76542
Arthur B.
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDTE304GPS0 Arrived onsite for customer complaint of dishwasher not heating. Ran diagnostics and found error code F7E1 (Heater Error). Cleared error code and ran manual cycle. Poured water on heater and found heater now works as intended. No other issues found. All water connections were dry at time of service.
Near Bee Cave, TX 78738
Paul
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW7600XW2 "Arrived onsite for the washer displaying Sd. I ran diagnostics and for multiple F71 errors. I ran the auto cycle and when the unit reached step C8 the basket would not engage. The basket was dropping properly and the basket would spin freely. I found the rotor bolt on the bottom loose and I tightened it. I retested and got the same results. I could put the unit in a manual spin and the unit worked as designed but I found that when stopping the manual spin, The was plate stopped but the basket kept trying to spin. I found the inner gears on the hub completely stripped out causing the issue. I replaced the hub and tested the unit. The unit is working as designed. Call complete."
Near Pflugerville, TX 78664
Andy
Job Details: 05/29/2019
VENTHOOD WHIRLPOOL WVU37UC0FS0 Arrived on site for vent hood buttons sticking. Tested and inspected unit and found button control installed crooked and rubbing against vent hood when pushed. Made adjustments to button control and tested unit. All operations are normal.
Near Austin, TX 78745
Luis
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived on site for moisture in fresh food. Checked freezer drain good no ice or water in drain,added adhesive to liner gaps around return vents and liner seal. Checked door seals good,added adhesive to gaps between liner and cabinet."
Near Pflugerville, TX 78664
Andy
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site for refrigerator not making ice. Upon arrival customer informed me that ice maker kept calling for water but not freezing and that water ran down to freeze and freezer door closed. Checked temperature in ice maker bin and found temperature to be at 47° attempted to check temperature in freezer but door would not open. Customer also attempted to open freezer but with no success. Instructed customer that he will need to unplug unit and allow ice in freezer to melt so that door can be opened. Advised customer to watch unit carefully and to have towels down due to risk of water damage. No water leaks present at time of service.; ordrng 1 W11043763 (CONTROL ) and 1 W11284720 (UI) and 1 WPW10276647 (EVAPORATOR MOTOR )
Near Bastrop, TX 78602
Steve C.
Job Details: 05/29/2019
OVEN WHIRLPOOL RF364PXKQ "Arrive on site for the units cooktop is not working properly as well as the oven. Found the left front burner will not heat up. Also found all the switches have a short. Also found the oven sensor ohms is out of range. Found the unit will need a new oven temperature sensor, The left front element, And will need all the cooktop switches. .; 2 WP3148952 (switch-inf LFRR)s and 2 WP3148953 (switch-inf LRRF)s and 1 WPW10181986 (sensor) and 1 WPW10242957 (elmnt-surf LF)"
Near San Marcos, TX 78666
Robert
Job Details: 05/29/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived on job to replace freezer door. After replacement test operation.
Near New Braunfels, TX 78130
Robert
Job Details: 05/29/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on job for complaints of door striker broken. Confirmed striker broken. Removed broken piece from interlock and replace door. After replacement test operation of door and found frame bent door not closing properly.
Near Austin, TX 78717
Tyler B.
Job Details: 05/29/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for unit not going to set temp, and dropping temp. Started unit on 350. Ignited first click. Heated as designed to pre heat. 10 mins after pret heat found temp average at 324. Removed panel and tested sensor found out of range, replaced sensor and tested again. Got average of 354 in correct range . No gas leaks on site"
Near Austin, TX 78759
Wesley
Job Details: 05/29/2019
RANGE WHIRLPOOL WOS51ES4ES01 Arrived on site and found unit not heating at all. Breaker is engaged. All other functions are good. Ordering Tod and returning with control. All else checks good. Unit is brand new never used.. ; ordrng 1 W11034459 (thrmst-fix)
Near Austin, TX 78717
Tyler B.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS "Arrived on site for unit leaking from under unit, removed bins and found evap with normal frost pattern. Removed back panel and found normal amount of water in drain pan, found puddle of water under drain hose area. Found water seeping from gap in drain hose flange. Was able to seal with sealer from truck stock. And tested good. No leaks on site"
Near Waco, TX 76712
Al
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived to inspect dishwasher not washing. Confirmed the complaint and removed and replaced the pump and motor.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near The Hills, TX 78738
Paul
Job Details: 05/29/2019
COMPACTOR JENN-AIR TC707S4 Arrived onsite for the compactor with the fan not turning on. I found one of the wires at the switch not slid all the way on the spade. I slid the wire all the way on and tested the fan. The fan is working as designed. Call complete.
Near Georgetown, TX 78626
Joel G.
Job Details: 05/29/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose front two burners not sparking when rotated and not held in. Other two burners do stay sparking when rotated. Accessed valves and can see both valves not staying down completely when rotated and come up just a bit to prevent it from sparking when not held down completely. Valves need replaced. Verified no gas leaks at time of svc call.; ordrng 1 W10597157 (valve-gas LEFT FRONT) and 1 W10859922 (valve-gas RIGHT FRONT) and 1 W10868534 (harns-wire)
Near Lago Vista, TX 78645
James
Job Details: 05/29/2019
RANGE JENN-AIR JDS1450FP0 Arrived on site and accessed entire harness. I found the harness to lower oven pinched between 2 panels causing short. Repaired harness and installed new control. Tested operation and found unit working properly. Job complete
Near Austin, TX 78705
Wesley
Job Details: 05/29/2019
WASHER WHIRLPOOL WETLV27HW0 Arrived on site and found dented back panel rattling on dryer. Repaired unit by repairing dent. Sound alleviated. All checks good.
Near Leander, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KUIX505ESS1 Arrived on site and tested operation. I found unit not coming on and when moving to inspect the drain pump came on and began draining. Once unit cycled and drained again the unit cut off. Unit has a failed drain pump causing power to cut off to unit; ordrng 1 W10825875 (pump)
Near Lago Vista, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site and installed new gasket. Warmed gasket to relax and allow to seal. Job complete
Near Hewitt, TX 76643
Al
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived to inspect ice maker not producing ice.Temperature checked the freezer section and got 19 degrees when the UI read 0.Refrigerator temperature was also off significantly.Ordering Access valve, drier UV, fresh food evaporator Unit will need R134A. ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11116006 (ASSEMBLY EVAPORATOR ) and 1 WPW10143759 (DRIER-UV)"
Near Lago Vista, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and installed new gasket on freezer door. Warmed gasket to allow for proper seal. Unit tests good. Job complete
Near Austin, TX 78731
Tyler B.
Job Details: 05/29/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for unit not unlocking, spouts also stated big spark from control knob. Removed panel and found board burnt on drain pump circuit. Found this cause by shorted drain pump. Unit is full of water and would need 2 techs to complete repair to hold unit while titled.. Located upstairs ;
Near Georgetown, TX 78628
Joel G.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KSSC48QTS00 "Arrived on site to diagnose fridge not dispensing ice. Verified door chute opens when calling for ice, motor turns but shaft doesn’t engage. Accessed motor and found it covered in ice and both shaft and motor damaged. Ran unit for a while and couldn’t find any water leaks. Verified no water leaks at time of svc call."
Near Austin, TX 78717
Tyler B.
Job Details: 05/29/2019
WASHER WHIRLPOOL WFW86HEBW0 Arrived on site for unit leaking. Upon arrival ran wash and found unit seeping from door gasket. Opened door and went to close and found strike not lining up with latch. Strike was going under latch. Was able to adjust door back up and now closes smooth and seals good. With no leak on site during time of service
Near Belton, TX 76513
Al
Job Details: 05/29/2019
WASHER MAYTAG MVWX655DW1
Near Pflugerville, TX 78660
Cliff
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site to replace door for refrigerator. Replaced door and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78704
Leonardo
Job Details: 05/29/2019
OVEN FRIGIDAIRE FGEW3065PFG Arrived on site to replace board and panel and harness and latch. Replaced all parts and could not test unit due to power off at breaker and no one around top turn breaker on. Job complete
Near Seguin, TX 78155
Robert
Job Details: 05/29/2019
OVEN WHIRLPOOL WGE745C0FS01 "Arrived on job to replace fan blade. After replacement test operation,noise level normal"
Near Austin, TX 78729
Cliff
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site to diagnose a dishwasher that will not close. Tested unit and found door out of place due to unit slipping off tile floor. Re-install the unit properly and tested unit. Found all is functioning properly at this time and no other failures were found. No leaks were found at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 05/29/2019
RANGE GE JB256RM1SS Arrived onsite for customer complaint of freestanding range not heating properly on all four burners. Tested u it and did find burners work as intended. Advised customer that all coil ranges are regulated by UL to prevent coil burners to overheat and cause fires. Call GE Techline to notate call of customer instruct. Unit works as designed.
Near New Braunfels, TX 78132
Robert
Job Details: 05/29/2019
RANGE FRIGIDAIRE LFEH3054UFA Arrived on job for complaints of hot surface light not turning off. Replaced burner and test. Light came on and off after cooling .
Near Austin, TX 78703
Wesley
Job Details: 05/29/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and installed UI to repair. All checks good. Unit is operating as designed.
Near Austin, TX 78732
Paul
Job Details: 05/29/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived onsite for the microwave to replace the previous diagnosed parts. I found the HV transformer connector burned up on the insulator at the magnetron. I replaced the magnetron and was getting about 850 watts. I replaced the cavity light bulb and tested the light. The light still did not work with 12VAC to it. The old bulb was burned out. Need to replace the HV transformer and possibly the light bulb holder or bulb again., WPW10490593 HOUSNG-LMP, & W10886919 LMP-BASLES; and 1 W10886919 (LMP-BASLES) and 1 WPW10490593 (HOUSNG-LMP)"
Near Hutto, TX 78634
Thomas L.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site for no cool condition. Found temps at 43 and 16 degrees. Removed and replaced in efficient compressor. Install access valve and die dryer. Customer will allow time for unit to reach proper temperatures. Water connections are dry.
Near Austin, TX 78717
Lou
Job Details: 05/29/2019
RANGE WHIRLPOOL WFG515S0EB1 "arrived on site to inspect oven temps. Upon further inspection, I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. When my multimeter was reading 369 degrees, the control was showing 185 degrees. I removed and replaced the sensor and main control and retested and the unit operated as designed. I tested the cooktop burners, as well and all were functioning correctly. No gas leaks detected during service, job completed."
Near Austin, TX 78705
Wesley
Job Details: 05/29/2019
DRYER MAYTAG MGDB765FW0 Arrived on site and used. Dryer test kit to prove poor airflow condition causing long dry times all checks good. Unit is otherwise operating as designed. Advised customer on referred to dryer vent wizard.
Near San Marcos, TX 78666
Kevin
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KSSS42QDW05 "Arrived on site and replaced cracked drip pan, did not find any other possibilities for water leaks under refrigerator. Job complete"
Near Leander, TX 78641
Lou
Job Details: 05/29/2019
REFRIG/SIDE-BY-S LG LSXS26326S/00 "arrived on site to inspect no cool in refrigerator FC section. Tested temps in the FC=43 degrees and RC=53 degrees. Checked evaporator and found no frost pattern and compressor is running. Checked Amps to compressor and found .56amps. I advised the customer of my findings and advised that a sealed system would be needed. Ordering compressor, evaporator, access valve, dryer, No water leaks observed during service, office to schedule return service.; ordrng 1 ADH73150210 (DRIER) and 1 ADL74760901 (EVAPORATOR ) 1 TCA35911910 (COMPRESSOR ) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78750
Tyler B.
Job Details: 05/29/2019
OVEN WHIRLPOOL WOD51EC0HS00 "Arrived on site for unit controls and antenna and console replacement. Replaced both controls, WiFi antenna, and console sent to customer from whirlpool. Replaced all and tested good, ow working on app as designed."
Near New Braunfels, TX 78130
Robert
Job Details: 05/29/2019
ICE MACHINE KITCHENAID KUIS15NRXB1 Arrived on job for complaints of not making ice but unit is cold. Found the water supply off. Turned on water. No leaks detected at time of service
Near Temple, TX 76502
Arthur B.
Job Details: 05/29/2019
COOKTOP WHIRLPOOL WCE55US0HS00 Arrived onsite for customer complaint of glass cooktop has thermal crack. Confirmed issues on LR element area. Removed and replaced cooktop. Reassembled. Tested all burners. All work as intended. No other issues found.
Near Leander, TX 78641
Lou
Job Details: 05/29/2019
REFRIGERATOR AMANA ASI2575GRS00 "arrived on site to inspect refrigerator leaking water from ice dispenser. Upon further inspection, I tested the ice dispenser and found that ice cubes are getting wedged in between the ice chute door and the chute causing warm air to go into the ice bin and ice is melting. Also, when getting crushed ice, pieces of ice were getting wedged in between the ice door and the chute and keeping the ice door open. I advised the customer of the cause and advised that they would need to check the chute if they find that water is dripping from the ice dispenser. No water leaks observed during service, job completed."
Near Austin, TX 78749
Luis
Job Details: 05/29/2019
FREEZER KITCHENAID KFIV29PCMS01 "Arrived on site for no cool. Diagnosed leak in system,removed evaporator,compressor and drier. Installed updated fresh food evaporator,compressor and drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near The Hills, TX 78738
Paul
Job Details: 05/29/2019
WASHER MAYTAG MVWB835DC4 "Arrived onsite for the washer that’s not starting but does power on. Ms stated that for a week the start button would not respond but then it started working. Ms also stated that the machine will shut down at the beginning of a cycle after it starts agitating sometimes and they have to power the unit back on. I tried to putting the unit in diagnostics using the temperature, soil level, and spin speed keys and the unit would not respond. I was able to get the unit into diagnostics using the oxi, extra rinse, and deep clean keys but the unit would immediately default to step 2 service cycle. On the third try it stayed idle and let me select step 2. I ran test 51 and the unit completed the cycle and worked as designed but the control is not functioning correctly and there were no stored error codes. I replaced the control and the unit would go into diagnostics correctly. I ran service step 52 to calibrate the unit. I ran service step 51 again and the unit worked
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/29/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for dishwasher leaking. Performed diagnostics mode, no error codes. Removed door cover and found major food buildup between door and tub. Removed food buildup and ran test cycle. Found improper spray action. Inspected spray arms and found bottom spray arm separating. Corrected clip on spray arm and continued testing. All tested good, no water leaks present."
Near Austin, TX 78734
Paul
Job Details: 05/29/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PF8A "Arrived onsite for the refrigerator with a no ice condition. Ms also stated the RC doesn’t cool good. The RC has service flash RF1801 describing the issue and the air tower needs to be replaced. I found the icemaker coil completely frozen up. I ran diagnostics test 26 and found no voltage out of the control from relay 1 to the defrost heater. I also found ice build up coming out of the ice box into the RC. Need to replace the air tower, the main control, & the ice box gaskets. Ordering c-notes, 5303918782 AIR TOWER ASMY KIT, 5304502778 BOARD-MAIN POWER, & 5303918784 AIR HANDLER HOUSING KIT, FDBM.; ordrng 1 5303918782 (AIR TOWER ASMY KIT) and 1 5303918784 (AIR HANDLER HOUSING KIT, FDBM) and 1 5304502778 (BOARD-MAIN POWER)
Near Waco, TX 76710
Al
Job Details: 05/29/2019
DRYER MAGIC CHEF MCSDRY1S "Arrived to inspect portable dryer, not drying.Confirmed the complaint and removed the rear panel and noticed the belt from the blower wheel to the motor was damaged and laying inside the unit.
Near Round Rock, TX 78664
Thomas L.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for excessive frost and icing inside of the freezer compartment. The icemaker has also quit working. Found that the freezer door has excessive bowing along the bottom and can no longer seal the freezer compartment allowing the frosting to take place. The icemaker motor has failed. Unit will need new door, new gasket, new basket door rails, and a new icemaker.; ordrng 1 12977880SQ (dor-fip ss) and 1 W10884390 (icemaker)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/29/2019
REFRIGERATOR FRIGIDAIRE FPBS2777RFB Arrived on site for no ice condition. Customer informed me that both of the icemakers have stopped working. Found the lower icemaker to have a failed drive motor. Found upper icemaker with a shorted sensor. Also found that the inlet water valve when it does fill the lower icemaker spills over into the freezer. So the unit will need both icemakers and the inlet water valve.; ordrng 1 242253002 (valve-water) and 1 243297607 (Fresh food icemaker)
Near Leander, TX 78641
Lou
Job Details: 05/29/2019
WASHER MAYTAG MVWB855DC3 "arrived on site to inspect washer not filling. Upon further inspection, placed the unit in diagnostics and it showed error code F8E6 and F3E2. Cleared the codes and continued with testing. Unit operated as designed. Customer advised that the drain pump came on without the unit being turned on. Inspected the valve and found it to be open. Removed and replaced the valve and retested. Unit operated as designed, no water leaks observed during service. Job completed."
Near Buda, TX 78610
Kevin
Job Details: 05/29/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced cam kit, motor, and capacitor recommended by tech line on previous visit. After replacement ran a calibration cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Joel G.
Job Details: 05/29/2019
DRYER ELECTROLUX EIED50LIW0 "Arrived on site to reverse door. Reversed door and verified operation. Customer to do regular venting cleaning to prevent fire hazards.
Near Elgin, TX 78621
Steve C.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for the unit is not cooling or freezing. Tested the unit and found the compressor will turn on and all the fans as well but will not freeze or cool. Found the system has already been tap into on the low side only. Found the unit will need a new compressor, access valve, and control board. 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 WPW10675033 (cntrl-elec)"
Near Austin, TX 78728
Andy
Job Details: 05/29/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for microwave with loud noise and burning smell. Tested and inspected unit and found failed high voltage side. As well and failed fan and turn table not turning. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78731
Tyler B.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for unit leaking and not cooling. Found evap frozen solid, and temps warming. advised customer unit will need to be unplugged In order to clear heavy ice, and place down towels. Set towels in 4 corners.
Near Cedar Creek, TX 78612
Steve C.
Job Details: 05/29/2019
WASHER MAYTAG MHWE201YW00 Arrived on site for the unit is not draining properly and the clothes are coming out soaking wet. Customer also advise that the unit is leaking water from the front. Remove the drain catch and found coins stuck in the pump and damaged the pump. Also the unit is leaking water from the door bellow. 1 WPW10381562 (bellow)
Near Leander, TX 78641
Lou
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDFE104DSS5 "arrived on site to inspect dishwasher door issues. Upon further inspection, I found that the unit door was rubbing on the right upper corner. When I went to adjust the door, I found that the unit legs were badly damaged causing the door hinges to rub against the tub. I advised the customer of My findings and advised that the tub would need to be replaced. Also found that the toeplate fasteners were missing. I am ordering the tub, two fasteners and sump/motor assembly and will return with the hinges, two links and two brackets Tested the unit and it operated as designed. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 2 WPW10503548 (retainer)s and 1 WPW10605057 (pump and motor assy) and 1 WPW10681507 (tub-dishwr)"
Near Driftwood, TX 78619
Kevin
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 "arrived on site and found no power showing on user interface, refrigerator is also not cooling. Found control board is not sending voltage and after replacing control board all function has returned to refrigerator. No water leaks from connections at time of service, job complete.
Near Austin, TX 78701
Leonardo
Job Details: 05/29/2019
RANGE JENN-AIR JEC9530ADB Arrived on site to test unit for right front burner not coming on. Test unit and found bad infinite switch. Will need new w10823734 ; ordrng 1 W10823734 (SWITCH )
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer not spinning and clothes wet at end of cycle. Upon further inspection, placed the unit in diagnostics showing error code F7E6-motor fault. Cleared the code and continued with testing. Unit operated as designed. Due to previous error code and today’s error code, I removed and replaced the actuator and retested. Unit operated as designed. Made recommendations on use & care and detergent use. No water leaks observed during service, job completed."
Near Austin, TX 78726
Tyler B.
Job Details: 05/29/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site for unit light not turning down or off. Replaced control and tested good. Dop in pics
Near Leander, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site and tested operation. I found that the compressor is running loud and is very hot. All fans running properly but no frosting of evaporator. Inspected unit for due but found none. Unit will need new compressor, dye drier and process stub to repair.; ordrng 1 TJ90SF8404 (SUB) and 1 W10720770 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78732
Paul
Job Details: 05/29/2019
OVEN WHIRLPOOL KOSE507ESS03 Arrived onsite for the oven that gives a key pad disconnected message. I did a 4 1/2 minute power reset on the oven and tested it. The unit is working as designed. Call complete.
Near Austin, TX 78737
Luis
Job Details: 05/29/2019
REFRIGERATOR LG LFXS29766S /01 "Arrived on site for cooling issue. At time of visit reading in fresh food 38° and 18° in freezer. Removed compressor cover found uv dye in service valve and small bubbles,tightened service valve checked with gauges slightly low on refrigerant reading -5 added 1.5 oz of refrigerant Checked pressure good reading. Temperature dropping in freezer. Customer complained of not dispensing ice,found large clump in bin,removed clumped ice,reinstalled bin tested ice dispenser unit working ; ordrng 1 CNOTE (SEALED SYSTEM REPAIR,)"
Near Georgetown, TX 78633
Joel G.
Job Details: 05/29/2019
DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site to install parts ordered by previous tech. Replaced and verified operations. Verified no water leaks at time of svc call.
Near Lampasas, TX 76550
Arthur B.
Job Details: 05/29/2019
RANGE FRIGIDAIRE FFEF3054TSC "Arrived onsite for customer complaint of bottom drawer not closing and leveling issues. Upon inspection, found back of LH panel bent in causing drawer not to close and range to sit unlevel. Unit will need LH side panel to address issue. ordrng 1 316400119S (panel body LH)"