Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker was not working and one of the ice bin auger fins had broken but the dispenser still worked. I removed the ice maker and removed the ice stuck inside and reinstalled it. Using my jumper wire, I tested the ice maker motor jumping T and H and the motor did not start. I tested voltage to the ice maker and it was good I removed and replaced the ice maker and tested it and the unit operated as designed. The ice maker began to harvest and at the end of harvesting, water dispensed into the reservoir. The customer advised that they did not want to purchase an ice bin at this time since it still works. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 11/29/2018
DISHWASHER AMANA ADB1500ADS4 "arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested and error codes F4E3 and F7E1 appeared. I cleared the codes and continued with testing. The unit dispensed water into the tub but the motor did not come on and I could hear the diverter working. I remove and replaced the sump/motor assembly ad tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78704
Scott
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for leaking fridge . Found some ice at bottom of freezer and also water trails running down the back of unit at fill tube . Replaced tube , ice maker and valve . Ran couple of valve test with a cup and ran a harvest. With icemaker . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78704
Scott
Job Details: 11/29/2018
WASHER WHIRLPOOL WFW9400SU01 "Dispenser is full of water after wash cycle . Dispenser draw is functioning properly . Most likely will need , plate ,flow meter , dispenser motor switch
Near Austin, TX 78704
Scott
Job Details: 11/29/2018
RANGE WHIRLPOOL WEE750H0HZ1 "Arrived on site for oven controls not responding to commands . Found unit had gone into a showroom mode . Called tech line , got unit out of demo. No error codes . All functions are working . Job complete."
Near Austin, TX 78726
Cliff
Job Details: 11/29/2018
WASHER WHIRLPOOL WFW87HEDW1 Arrived on site to diagnose a washing machine that will not drain. Tested unit found drain pump motor completely open indicating filter motor. Replaced drain pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.pump
Near Austin, TX 78726
Cliff
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to diagnose a refrigerator that is leaking water. Tested unit and found water line that runs from freezer lower hinge to dispenser cracked at the dispenser mounting. Replaced waterline and tested unit. Found all is functioning properly at this time. No leaks were found after repairs were performed.
Near Austin, TX 78750
Cliff
Job Details: 11/29/2018
ICE MACHINE WHIRLPOOL KUID308ESS1 Arrived on site to diagnose an ice machine that is over producing ice. Tested unit and found bin thermistor resistance to low causing unit not to register that ice was touching thermistor. Replaced bin thermistor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78746
Luis
Job Details: 11/29/2018
ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site for water leaking from housing. Removed cover and housing assembly replaced cover and housing ran diagnostics no leaks found.
Near Austin, TX 78731
Luis
Job Details: 11/29/2018
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Ran diagnostics no power to valve,installed new pump assembly ran diagnostics weak water flow to reservoir,installed updated water valve. Ran diagnostics unit passed all diagnostics unit working as designed."
Near Austin, TX 78732
Luis
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL KURR104ESB00 "Arrived on site for high pitch noise and unit not powering on. High pitch noise from main control,installed new main control unit powered on then powered off. Good voltage entering main control 120vac called tech support checked output voltage good 12vdc removed display found light stripped covered in rust,found broken pin from wire harness inside of cabinet,red power lead not able to enter harness due to pin missing due to corrosion. Per tech support unit out of unrepairable and out of manufacture warranty. Claim #7723555722"
Near Austin, TX 78738
Luis
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS965CIAM01 Arrived on site for no ice or water. Tested water dispenser to water from dispenser can hear valve energizing. Removed water filter tested water dispenser water now passing through dispenser. Installed new filter customer provided good water flow.
Near Austin, TX 78749
Leonardo
Job Details: 11/29/2018
OVEN WHIRLPOOL MGR6600FZ0 Arrived on site to test unit for broken hinge. Found hinge broken but door was taken complete apart by customers son in law. Advised customer they will have to get the door back together so we can fix it. All screws and glass was taken apart. Job complete
Near Austin, TX 78737
Leonardo
Job Details: 11/29/2018
MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site to replace switch harness. Opened bag with part and one of switches was missing. Customer said they have been waiting to long to get unit fix they are going to go buy a new one job complete
Near Austin, TX 78737
Leonardo
Job Details: 11/29/2018
OVEN KITCHENAID KOST100ESS02 Arrived on site to test unit for door not closing correctly. Found hinge not on the hinge receiver correctly. Removed door secured hinge correctly test unit and unit test good job complete
Near Buda, TX 78610
Leonardo
Job Details: 11/29/2018
COOKTOP WHIRLPOOL ACC6340KFW00 Arrived on site to test unit for burner not working. Test unit and found element not working. Replaced 2 elements test unit and unit test good job complete
Near Austin, TX 78748
Leonardo
Job Details: 11/29/2018
OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to test unit for door not closing correctly. Test unit and found broken right hinge. Removed door and replaced hinge. Test unit and unit working correctly door closing correctly inside light turning off
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and found all operating but found incorrect orifice placement. In attempting to correct found broken orifice and ordering parts to repair and correct orifices. ; ordrng 1 W10514428 (holder-orf) and 1 WPW10170508 (spud-orfce) and 1 WPW10347414 (spud-orfce)
Near Liberty Hill, TX 78642
James
Job Details: 11/29/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and tested operation. Found no function from vent hood. Tested voltage and found power supply wired incorrectly. Corrected wiring and tested. Unit working properly. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 11/29/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on site and tested operation. Found element has failed and the hi limit cut off has failed as well. Installed new cut off and element and tested operation. Found unit heating properly. Customer stated that the unit would sometimes not start. Found short in power cord at terminal and corrected issue and instructed customer that the power cord should be replaced. Unit working properly. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and repaired oven by installing bulb rated for use in oven. All else checks good. Used customers bulb. No other parts. Unit operating as designed.
Near Anderson Mill West, TX 78613
James
Job Details: 11/29/2018
DRYER WHIRLPOOL WED8540FW2 Arrived on site and tested operation. Found blower making a whining noise when unit running. Gaines access to blower housing and found foam seal on blower cover loose and rubbing on blower wheel. Secured seal in proper location and tested operation. Unit working properly. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
WASHER WHIRLPOOL MVWB835DW3 Arrived on site and replaced valve and tested. All checks good. Found unit drain hose drain in unconventional drain. Advised customer and acquired a liability signature due to risk involved. All else checks good. Unit is operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDF330PAHB0 "Arrived on site and found unit motor dead. Replaced sump and motor. All checks good, unit operating as designed."
Near Leander, TX 78641
James
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site and found unit fill arm disengaged in the off position. Advised customer on operation. Corrected problem. all checks good,"
Near Georgetown, TX 78626
Jerry C.
Job Details: 11/29/2018
DRYER MAYTAG MEDX700XL0 "MEDX700XL0 Arrived to inspect heating issue. I found the vent disconnected and the ground incorrectly connected. I corrected both issues and tested the unit. I found no issues and it heated and cycled as designed. Operational test good, lint had been recently removed from cabinet.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
REFRIGERATOR MAYTAG MSD2641KEU Arrived on site and repaired unit by installing housing. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "WRS315SDHZ02 Arrived to inspect door closing issue. I found the doors were not correctly set and the chassis was not leveled. The mullion required adjustment to flatten enough to allow complete gasket seal and the lower left corner of the fc opening required adjustment. I corrected the cabinet issues and sealed gapping within the chassis. Operational test good, no leak observed during service."
Near Round Rock, TX 78664
Wesley
Job Details: 11/29/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site and found reports of unit shutting off and coming back on by itself during baking both ovens. Ordering control to repair. ; ordrng 1 W11035600 (cntrl-elec)
Near Austin, TX 78757
Tyler B.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for noise complaint found coils touching ground, leveled unit and tested good. No leaks on site"
Near Leander, TX 78641
James
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and found condensation on fresh food air vent and ice build up on bottom of freezer door at hinge side. Found large gapping around cabinet and liner. Using approved silicone I sealed they cabinet and liner as well as the mullion strip between the freezer and fresh food door. Cabinet now sealed and condensation should not come back. Job complete
Near Temple, TX 76501
Al
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived to inspect unit FC Not cooling. Customer advised FF reaches 51 degrees but is set for 34. I disassembled and conformed issue. I removed the deli drawer and observed the FF evaporator had a block of ice covering the FF vents. Customer signed waiver for defrosting refrigerator. I ordered FF evaporator motor, support fan and evaporator cover. Customer rescheduled for Tuesday December 4; ordrng 1 W10633627 (EVAPORATOR MOTOR FF) and 1 WPW10389152 (SUPPORT FAN) and 1 WPW10501260 (EVAPORATOR COVER)"
Near Leander, TX 78641
James
Job Details: 11/29/2018
REFRIGERATOR MAYTAG MFI2568AES "Arrived on site and found sealed system in a vacuum and no refrigerant in system to recover. Installed new compressor, discharge tube, process stub, and dye drier. Vacuumed system to clear and test for leaks. Found system holding vacuum and charged with 5oz. 134a. Tested for cooling. Found unit cooling down and instructed customer that it could take 24 hours for unit to reach temp. Job complete."
Near Austin, TX 78749
Chase
Job Details: 11/29/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived on site to check dryer for since were drying issues. Ran diagnostics and found no saved error codes. Tested dryer on sensor dry and time try functions and all temperatures and voltages check good. Advise customer that if only one or two garments are being dried it is best to use timed dry. If clothing does not touch the moisture sensors in the front the time remaining will immediately begin to drop. All checks good at this time, job complete"
Near Temple, TX 76502
Al
Job Details: 11/29/2018
DISHWASHER GE GSD3230F00WW Arrived to inspect unit arms not spraying. Confirmed the issue and ordered spray arm and will return with motor and pump and valve.CNOTE Office to get authorization for additional parts.No leaks observed at the time of service.NEED MORE WORK; ordrng 1 CNOTE (NEED AUTHORIZATION ) and 1 WD22X155 (SPRAY ARMS )
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW5000DW2 "WTW5000DW2 Arrived to inspect low water level. I found F8E1 stored in memory. I tested the unit in manual mode and it filled with good water flow in both hot and cold valves. I tested within automatic test mode and it operated as designed with the correct level. I’m suspicious that the code occurred during installation and the water may not have been turned in initially. I discussed detergent usage and amount with the customer and found they have very small loads. I advised less detergent and left a mark on the detergent cup for them. Operational test good, no leaks observed during service."
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176
Near Austin, TX 78733
Paul
Job Details: 11/29/2018
WASHER WHIRLPOOL WFW95HEXW1 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the cam, lever, and dispenser motor on the dispenser. I installed the new upper wire harness. I tested the machine in diagnostics and found the unit working as designed but the vent hose is loosening up and not staying tight so this will cause the same problem to happen again if it’s not replaced. ordrng 1 WPW10568614 (HOSE)"
Near Burnet, TX 78611
Thomas L.
Job Details: 11/29/2018
COOKTOP WHIRLPOOL W5CE3625AB00 Arrived on site to replace chipped cooked up. Replaced and all test correct.
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"
Near Austin, TX 78717
Lou
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that they turned the unit on Bake at 375 degrees and it burned the food. When I looked at the display, I noticed that the unit was set to Celsius and not Fahrenheit. I advised the customer of this and advised that when they set the unit to 375 it was actually 700 degrees Fahrenheit. I corrected the issue and changed it to Fahrenheit. I tested the unit and it was heating properly. Job completed"
Near Austin, TX 78749
Chase
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDF520PADM7 WDF520PADM Arrived on site. Checked dishwasher for lights flashing on control panel and not starting. Ran diagnostic test cycle and had no stored error codes. Dishwasher ran all the way through diagnostics and during drain the console lights went blank. Pressed cancel/drain and the it would light up but immediately shut back off. Ohmed the the drain pump and it read 36 ohms which is in normal range. Ran test cycle again and it made it through drain and heater activation. Found start/cancel button on control is faulty causing unit to power down intermittently. Replaced control and ran test cycle. All functions of dishwasher check good after repair. No water leaks present. Job complete
Near Killeen, TX 76549
Arthur B.
Job Details: 11/29/2018
RANGE WHIRLPOOL WFE540H0AS0 Arrived onsite for customer complaint of freestanding range oven not heating. Removed oven bottom and found element had shorted out. Removed and replaced element. Reassembled and tested. Oven now heats as intended. No other issues found.
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH73521CS1 "WMH73521CS1 Arrived to inspect door errors. I found the door switches will require replacement, but the model attached to the service call was incorrect. I corrected the model discrepancy and found one of the switches incorrect and it will require ordering. I quoted the customer and they paid in full. ordrng 1 W10211974 (switch)"
Near Austin, TX 78741
Chase
Job Details: 11/29/2018
WASHER WHIRLPOOL MHW8200FC0 "MHW8200FC Arrived n site to check washer for not dispensing soap. Ran test cycle and food no stored errors. Water valve, dispenser motor and dispenser sensor are functioning properly. Motor for load and go on dispenser is not allowing soap to be dispensed from load and go container. Replaced dispenser assembly and tested washer. All fun cons including soap dispenser check good. No water leaks present after repairs. Job complete"
Near Georgetown, TX 78626
Lou
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave not working. Upon further inspection, the customer advised that the door to the unit was difficult to close and sometimes would not close. Eventually, the customer slammed the door and walked away and when he returned, the unit was completely dead with no power. I unplugged the unit and removed the control panel and the fuse. Using my multimeter, I tested ohms to the fuse ad found it open. I tested ohms to the bottom switch and found it open as well. I advised the customer of my findings and removed and replaced the fuse, all three switches and both interlocks. I tested the unit with a cup of water and it heated. Job completed."
Near Driftwood, TX 78619
Robert
Job Details: 11/29/2018
OVEN KITCHENAID KEBS208SSS04 Arrived on job to replace fuse. After replacement of fuse test oven operation normal.
Near Austin, TX 78735
Robert
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on job to replace panel. After replacement of panel test operation. Microwave working as normal.
Near Georgetown, TX 78626
Steve C.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for the unit under light will not turn off. Tested the unit and found the unit will go through the on and off selections but under light will not turn off. Found the control relay is defective. Will need to order the control.; ordrng 1 W11221051 (CONTROL)
Near Austin, TX 78738
Robert
Job Details: 11/29/2018
OVEN JENN-AIR JJW3830DS00 Arrived on job for complaints of control not working. Confirmed Control not responding to commands. Replaced panel and test.
Near Austin, TX 78738
Robert
Job Details: 11/29/2018
COOKTOP JENN-AIR JGD3536GS00 Arrived on job for complaints of gas smell. Found leak at elbow pipe before shut off valve. Instructed customer to turn off gas to home and call plumber.
Near The Hills, TX 78738
Robert
Job Details: 11/29/2018
DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not staying on. Found the dryer not coming on and cutoff open. Replaced cutoff and test operation normal.
Near Austin, TX 78738
Robert
Job Details: 11/29/2018
WASHER WHIRLPOOL WFW94HEXW1 Arrived on job to replace hose. After replacement of hose test operation. No leaks detected
Near VLG O THE HLS, TX 78738
Robert
Job Details: 11/29/2018
OVEN KITCHENAID KOST100ESS02 Arrived on job for complaints of temperature too low. Adjust temperature and recheck temperature
Near Georgetown, TX 78633
Tyler B.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL GSC25C4EYY02 Arrived on site for leaking unit after another company. Found water coming from rear of unit. Further investigation found incorrect water valve forcefully installed .causing hose to break. Tech know unit was leaking and left a paper towel under valves to soak. Pics taken. Unit will need correct valves and water line to fix unit.. Turned off water supply office to reschedule ; ordrng 1 W10238100 (inlet valve) and 1 W10277956 (tube-water) and 1 WPW10258562 (valve-inlt)
Near Bee Cave, TX 78738
Robert
Job Details: 11/29/2018
VENTHOOD WHIRLPOOL GXW7330DXS1 Arrived on job to install fan motor Whirlpool sent to customer. After replacement of fan no change in air flow. Air flow is normal for this fan not able to make adjustments to increase flow.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/28/2018
MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/28/2018
MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/28/2018
MICROWAVE WHIRLPOOL WMH32519FW0 Arrived on site. Checked for no heat issues. Found magnetron bad again. Called tech-support and they are recommending replacing transformer and mag at the same time being mag just got replaced. Resch for 12/3/18File#7723537051; ordrng 1 W10836753 (TRANSFORMER)
Near New Braunfels, TX 78130
Robert
Job Details: 11/28/2018
WASHER WHIRLPOOL MVWX500XW2 Arrived on job for complaints of no spin. Found cap good but motor not working.; ordrng 1 W10832724 (drive motor)
Near Austin, TX 78719
Scott
Job Details: 11/28/2018
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer making noise . Will need ,motor ,blower wheel, bearing ring . Did remove a bunch of loose change . Also customer will need to clean exterior venting . Cleaned change and lint from unit . Please call to set return visit .; ordrng 1 279441 (bearing ring) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
Near Austin, TX 78725
Scott
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for not cooling . Found ice building up around fresh food evap . Replaced control board according to service pointer . Also left hand freezer door not sealing properly looks like hinges are slightly bent . Customer will need to defrost unit for 24 - 48 hours . Did explain about towels and water . Ordering both lower and upper hinges ,cover , grommet , brushing . Autho. Nonwater leaks detected at time of service . ; ordrng 1 AUTHO and 1 W10705239 (grommet) and 1 W10879600 (COVER HINGE ) and 1 W11032616 (HINGE TOP LF) and 1 W11122872 (HINGE BOTTOM GREY ) and 1 W11159608 (BRUSHING )"
Near Austin, TX 78734
Cliff
Job Details: 11/28/2018
MICROWAVE WHIRLPOOL KMHS120ESS4 Arrived on site to diagnose a microwave that is not operating. Found surface light not turning on due to failed control in microwave. Control board will need to be replaced to complete repairs. Board sent today was incorrect and had the wrong terminals for wire connections. Re-ordering correct control and set return date for 12/3/18.Svc/Lbr ; ordrng 1 W10881539 (cntrl-elec)
Near Round Rock, TX 78665
Jonathan S
Job Details: 11/28/2018
DRYER ADMIRAL AED4475TQ1 "Arrived on site for dryer starting on its own and no longer heating. Tested unit, gained access to element and fuses. Found major lint buildup in unit and in vent. Tested all fuses and element, no issues found. Tested voltage out of timer on red and black, not within range. Found failed timer. (DR600&DR200) Timer replacement and complete lint removal from dryer . Recommend to schedule vent cleaning as soon as possible. ; ordrng 1 WP8299781 (TIMER)"
Near Pflugerville, TX 78660
Jerry C.
Job Details: 11/28/2018
RANGE WHIRLPOOL WFC150M0EB1 "WFC150M0EB1 Arrived to inspect oven temp issue. I found the actual problem was with the RR element dislodged within the mount and that it would not cycle and only heat at full on. I was able to temporarily re-form the element and it’s mounting bracket, but it will require replacement. The infinite switch will require replacement. ; ordrng 2 W11161939 (ELEMENT)s and 1 WP3148953 (switch-inf)"
Near Georgetown, TX 78628
Arthur B.
Job Details: 11/28/2018
ICE MACHINE KITCHENAID KUIS18NNTW1 Arrived onsite for customer complaint of ice machine not making ice. Tested unit and found circulating pump not flowing water on evaporator. Ordering circulating pump to complete repair. R/S for 12/03. All water connections were dry at time of service.; ordrng 1 2313702 (water pump)
Near Georgetown, TX 78628
Lou
Job Details: 11/28/2018
WASHER ROPER RTW4516FW2 "arrived on site to inspect washer not advancing. Upon further inspection, the customer advised that when she puts fabric softener in the unit, she is pushing the start button and adding softener then pushing the start button again and the unit shuts off. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes in the end. I did find that the start button was sticking. I removed the console and found that the control panel needed to be adjusted to get the start button snapped into place correctly. Tested the unit again and it operated as designed and the button no longer stuck. The customer advised that she found in her owners manual a softener dispenser adaptor that she could purchase for the unit.
Near New Braunfels, TX 78130
Robert
Job Details: 11/28/2018
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on job for complaints of control display not working and not starting. Found Control display incorrectly display customer has had to reset 3 times. Switches not always working will need new switches and control. Office to schedule parts not showing availability. ; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 W10824822 (CONTROL )
Near Seguin, TX 78155
Diego G.
Job Details: 11/28/2018
REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."
Near Seguin, TX 78155
Diego G.
Job Details: 11/28/2018
REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."
Near Seguin, TX 78155
Diego G.
Job Details: 11/28/2018
REFRIGERATOR AMANA ASI2575FRS00 "Arrived on site. Replaced icemaker assy and cycled, all functions tested ok. No leaks present. Job complete."
Near Woodway, TX 76712
Steve C.
Job Details: 11/28/2018
REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrive on site to replace the control and the harness 22 units not working properly. Defrosted the entire freezer and found the heater has no continuity. Replaced all parts and will need to order the heaters for the next visit.; ordrng 1 W10825088 (heater)
Near Austin, TX 78719
Scott
Job Details: 11/28/2018
DRYER MAYTAG MEDC215EW1 Changed to job 206385
Near Waco, TX 76712
Steve C.
Job Details: 11/28/2018
OVEN MAYTAG MER6770AAB Arrive on site For the broil is not working on the unit. Tested the unit and found the broil element has shorted out and will need to be replaced. Ordering the broil element for the upper oven.; ordrng 1 W10201551 (elmnt-brol)
Near Austin, TX 78734
Cliff
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived on site with LM to replace compressor, evaporator, heat exchanger, support, and control for refrigerator. Replaced all parts and components and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."
Near Austin, TX 78757
Wesley
Job Details: 11/28/2018
WASHER WHIRLPOOL WFC7500VW2 Arrived on site and installed main control. Now unit is operating as designed. All checks good. No leaks at time of service.
Near Waco, TX 76710
Steve C.
Job Details: 11/28/2018
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for the units is extremely noisy and one of the shelf will not fit. Found the right door the shelf will not stay in place due to being a warped. Also found the noises coming from the evaporator fan motor and the damper control. Also the tab to the thermistor cover in the freezer is broken and will not stay in place. The unit will need a new shelf, evaporator motor, fan blade, thermistor cover, and damper control. ; ordrng 1 W10728185 (trivet SHELF) and 1 W10865431 (motor-evap) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover THERMISTOR ) and 1 WPW10479155 (control DAMPER)"
Near Pflugerville, TX 78660
Wesley
Job Details: 11/28/2018
OVEN WHIRLPOOL WFE525S0HS0 Arrived on site and replaced controls. Now unit is operating as designed.
Near Round Rock, TX 78681
Jonathan S
Job Details: 11/28/2018
DRYER WHIRLPOOL GEW9250PW0 Arrived on site for dryer making intermittent beeping sound and not on selected cycle. Performed temperature test on time dry with vent on and found temperature reaching above 200°. Ran with vent off and tested temperature at 180°. Recommend to have dryer vent cleaned. Ran temperature test on low heat and temperatures did not reach over 135°. Cycling thermostat tested good. Tested sensor drying. Beeping sound may be due to unit over heating. Was not to recreate beeping failure. Recommend to use on low heat sitting until dryer vent has been professionally cleaned. All else tested good.
Near Pflugerville, TX 78660
Jerry C.
Job Details: 11/28/2018
DRYER WHIRLPOOL WED5521SQ0 WED5521SQ0 Arrived to inspect no heat. I found the element open and I removed and replaced it. I tested the unit and it heated and cycled as designed. I removed excessive vent tube. Lint removed from chassis. Operational test good.