Near Luling, TX 78648
Robert
Job Details:
03/24/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived on job for complaints of dishwasher not closing. Upon inspection found door latch damaged and unable to close. Replaced door latch test functionality,all operation functioning properly."
Near Bastrop, TX 78602
Joseph C.
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00
"Arrived on site for “no ice production” complaint. Inspected unit and found ice covering freezer evaporator. Cleared ice and found refrigerant dye on freezer evaporator. Ordering new ff evap, rc evap, compressor, dye drier and access valve. Will need sealed system tech, two hour call and authorization. Office will need to set schedule. ; ordrng 1 PARTSRESEARCH (FRESH FOODS EVAPORATOR) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator FREEZER)"
Near Kyle, TX 78640
Kevin
Job Details:
03/24/2019
WASHER WHIRLPOOL WTW4955HW1
"Arrived on site and inspected washer and found capacitor harness connection is not attached on one side. After correcting ran a diagnostic cycle and all function has returned to washer. Discussed correct loading procedure, correct amount of soap to use, and how unbalanced load can affect washer performance. No for the repair is required at this time, no water leaks from connections at time of service."
Near Killeen, TX 76549
Al
Job Details:
03/24/2019
UNKNOWN UNKNOWN W1234567
Got oil change on service van.JOB COMPLETE
Near New Braunfels, TX 78133
Diego G.
Job Details:
03/24/2019
DRYER WHIRLPOOL WED4815EW1
"Arrived on site to install terminal block. Installed terminal block,test unit all operation functioning properly."
Near New Braunfels, TX 78133
Diego G.
Job Details:
03/24/2019
DRYER WHIRLPOOL WED4815EW1
"Arrived on site to install terminal block. Installed terminal block,test unit all operation functioning properly."
Near New Braunfels, TX 78133
Diego G.
Job Details:
03/24/2019
DRYER WHIRLPOOL WED4815EW1
"Arrived on site to install terminal block. Installed terminal block,test unit all operation functioning properly."
Near Luling, TX 78648
Robert
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Arrived on job for complaints of no ice production. Found power going to ice maker but not working. Will need new icemaker to complete.; ordrng 1 WPW10300024 (icemaker)
Near Wimberley, TX 78676
Diego G.
Job Details:
03/24/2019
REFRIGERATOR FRIGIDAIRE FGHC2342LF3
Arrived on site. Checked for no cool issues. Found evap not defrosting. Verified bi metal and heater checked ok. Replaced control and thawed evap. Instructed cust to allow 24 hrs for unit ti cool down completely. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details:
03/24/2019
REFRIGERATOR FRIGIDAIRE FGHC2342LF3
Arrived on site. Checked for no cool issues. Found evap not defrosting. Verified bi metal and heater checked ok. Replaced control and thawed evap. Instructed cust to allow 24 hrs for unit ti cool down completely. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details:
03/24/2019
REFRIGERATOR FRIGIDAIRE FGHC2342LF3
Arrived on site. Checked for no cool issues. Found evap not defrosting. Verified bi metal and heater checked ok. Replaced control and thawed evap. Instructed cust to allow 24 hrs for unit ti cool down completely. No leaks present. Job complete
Near Driftwood, TX 78619
Brandon
Job Details:
03/24/2019
WASHER WHIRLPOOL WTW4900BW0
"Arrived on site for customer complaint of washer not starting and noise issues. Found multiple problems, found actuator would not engage spin cycle, found gearcase leaking oil and loud noise, found wash plate stripped, hub stripped. Ordering washplate, actuator, gearcase, cam, belt, and hub. ; ordrng 1 CNOTE (AUTH) and 1 W10215115 (washplate)"
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/24/2019
REFRIGERATOR GE DSE25JSHBCSS
"Arrived on site for refrigerator dispenser not working. Performed diagnostics and tested unit. Found water not dispensing. Traced water to filter head housing. Found filter head will need to be replaced. Will return with inlet valve to have if need. Schedule return for Wednesday, due to customer availability. Customer will not be available until after 12pm. Customer requested same tech to return for repair.; ordrng 1 SEENOTE (AFTER 12 REQ SAME TECH) and 1 WR17X20860 (mwf manifold & tubes) and 1 WR57X10032 (valve,water)"
Near Austin, TX 78748
Luis
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived on site for a faulty main control. Removed faulty control installed new main control powered unit on compressor and fans running unit working as designed.
Near Killeen, TX 76549
Al
Job Details:
03/24/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TD0
Arrived to install previously ordered part. Removed and replaced the ice container assembly.
Near Temple, TX 76504
Arthur B.
Job Details:
03/24/2019
DRYER WHIRLPOOL WED6620HW0
Arrived onsite. Found unit is not accessible at his time due to pallets of stock all in area. RTV clerk advised to R/S. R/S for Tuesday. ; schdld next appmnt for 3/26 TUE !
Near Georgetown, TX 78633
Lou
Job Details:
03/24/2019
DISHWASHER KITCHENAID KDTE104DSS0
"arrived on site to install previously diagnosed and ordered parts. I removed and replaced the control, sump/motor assembly, and harness. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78729
Cliff
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00
"Arrived on site to replace waterline, regulator valve, filter housing, and left upper hinge cover. Replaced all four parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."
Near Copperas Cove, TX 76522
Al
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW0
"Arrived to inspect newly purchased refrigerator not making ice. I confirmed the complaint and checked the water dispenser and the dispenser was not dispensing water. Checked water coming from the wall into the refrigerator and there was none. Customer advised to consult with a plumber to get water issue repaired.Called office spoke with JB and verified the unit was under warranty, so no funds were collected.SD pics of receipt were uploaded.JOB COMPLETE"
Near Leander, TX 78641
Steve C.
Job Details:
03/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site for the unit is not drying the dishes. Tested the unit and found no rinse aid in the dispenser. Customer also has a water softener to the house. Advise customer to use only liquid gel detergent to measure the amount of soap. Unit has no error codes and heater did turn on. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78703
Wesley
Job Details:
03/24/2019
MICROWAVE JENN-AIR JMC2430DS01
"Arrived on site to inspect symptom of no display or controls but interior light on when door open. Inspected UI harness and found not inserted properly. Secured connection and reset power. All checks good, unit is now operating as designed. Advised customer on repair."
Near Austin, TX 78746
Leonardo
Job Details:
03/24/2019
OVEN FRIGIDAIRE FGMO205KFB
Arrived on site to replace light and bake element. Replaced both parts test unit and unit test good job complete
Near Temple, TX 76502
Arthur B.
Job Details:
03/24/2019
DISHWASHER MAYTAG MDB5601AWQ
Arrived onsite to install customer provided heater kit to dishwasher per recall protocol. Removed an replaced heater and bracket and installed customer provided heater kit. Installed blue dot to serial number. Reassembled and tested unit. No leaks found at time of service.
Near Bastrop, TX 78602
Joseph C.
Job Details:
03/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for “door drops down, when opening” complaint. Per my previous diagnosis, installed new friction sleeve. Unit checks good. No leaks detected, at time of service."
Near Lago Vista, TX 78645
James
Job Details:
03/24/2019
OVEN GE CT9550SH1SS
Arrived on site and found lower door not closing properly. Inspected hinges and found left hinge receiver not sitting properly in cavity causing interference for hinge to seat properly. Corrected issue and reseated the door. Tested operation of door and found to be working properly. Job complete
Near Kyle, TX 78640
Brandon
Job Details:
03/24/2019
RANGE WHIRLPOOL WFG505M0BW2
"Arrived on site for customer complaint of unit shutting down after 15 minutes or so. Found loose connection at control, unit tested good."
Near Killeen, TX 76543
Al
Job Details:
03/24/2019
WASHER WHIRLPOOL MHW6630HW0
Arrived to inspect washer not spinning water from clothes. Confirmed the complaint and diagnostic tested the unit and got the F0E2 SUDS error. The washer went into flood mode and left the customers clothes soaked due to too much soap.I cleared the error and now unit works as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78734
Cliff
Job Details:
03/24/2019
MICROWAVE WHIRLPOOL WMH31017FW0
Arrived on site to diagnose a microwave that is giving error codes. Found control panel failure error on display. Replaced control panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78749
Kevin
Job Details:
03/24/2019
WASHER MAYTAG MHW5500FW1
"Arrived on site and found no power showing to control board or control panel. Power at outlet is correct, replaced both control board and control panel and washer is now operating properly. No water leaks from connections at time of service, job complete"
Near Lakeway, TX 78734
Paul
Job Details:
03/24/2019
DISHWASHER KITCHENAID KUDU03FTPA0
"Arrived onsite for the dishwasher to replace the customers rebuilt controls. I found the bimetal clip missing and the vent connector broken. Ordering c-notes, WP8546546 CLIP & WP8572611 VENT. RS for Fri 3/29.; ordrng 1 WP8546546 (CLIP) and 1 WP8572611 (VENT)"
Near New Braunfels, TX 78130
Diego G.
Job Details:
03/24/2019
WASHER WHIRLPOOL WTW5000DW1
arrived on site. Replaced shifter and ran diagnostic test. All components checked OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details:
03/24/2019
WASHER WHIRLPOOL WTW5000DW1
arrived on site. Replaced shifter and ran diagnostic test. All components checked OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details:
03/24/2019
WASHER WHIRLPOOL WTW5000DW1
arrived on site. Replaced shifter and ran diagnostic test. All components checked OK. No leaks present. Job complete
Near Elgin, TX 78621
Scott
Job Details:
03/24/2019
REFRIGERATOR GE GSHL6KGZBCLS
"Arrived on site for cooling issues . Bottom of freezer is cold upper part is cool but not cold . Found evap fan not working not getting voltage . Will need evap fan and mother board . Customer will thing over repair
Near Austin, TX 78727
Tyler B.
Job Details:
03/24/2019
DISHWASHER KITCHENAID KDFE104DSS
"Arrived on site for unit not draining, found drain pump was missing impeller, replaced pump and tested good, no leaks on site"
Near Austin, TX 78745
Kevin
Job Details:
03/24/2019
WASHER WHIRLPOOL WTW5000DW2
"Arrived on site for washer leaking during cycle, filled washer and it did not leak during testing. When attempting to drain water stand pipe overfilled, this is the cause of the customer experience and a plumber will be needed to correct drain. No water leaks detected at time of service, job complete"
Near Georgetown, TX 78628
Jonathan S
Job Details:
03/24/2019
WASHER KENMORE 110.2210231
"Arrived on site for washer not starting cycle. Per diagnostics mode and checked fault codes. Found fault code F8-E1 long fill or no fill and F5-E2 lid lock fault. Ran automatic cycle and found no cold water entering unit. Ran manual test and found inlet valve is at fault.
Near New Braunfels, TX 78132
Diego G.
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03
Arrived on site. Replaced compressor and drier. Vacuum system and charged to 5 ounces. Verified frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03
Arrived on site. Replaced compressor and drier. Vacuum system and charged to 5 ounces. Verified frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03
Arrived on site. Replaced compressor and drier. Vacuum system and charged to 5 ounces. Verified frost pattern over evaporator. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near Austin, TX 78745
Leonardo
Job Details:
03/24/2019
MICROWAVE WHIRLPOOL WML55011HS2
Arrived on site to test unit for something inside unit loose making loud noise. Test unit and found anchor brackets had come off. Secured brackets test unit and unit test good. Job complete.
Near New Braunfels, TX 78130
Robert
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on job for complaints of of slow ice production. Upon inspection found loose connection to ice maker. Ran diagnostics, all operation functioning properly."
Near Buda, TX 78610
Luis
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ
"Arrived on site for unit tripping circuit breaker. Installed new power cord from service pointer powered unit on,unit powered on and cooling down"
Near Austin, TX 78731
Luis
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KRSC503ESS01
"Arrived on site for no ice. Ran diagnostics icemaker ran through a harvest and passed,unit filled with water. All test passed and unit appears to be working correctly. Ran a hard reset on control shut off break for 2 min then powered unit back on"
Near Lakeway, TX 78734
Luis
Job Details:
03/24/2019
ICE MACHINE WHIRLPOOL GI15NDXZQ0
"Arrived on site for no ice. Ran diagnostics no water removed filter good water flow,recirculating pump not power on and recirculating water unit passed all other test. Replaced pump powered unit on ran diagnostics all test passed unit working as designed.
Near Johnson City, TX 78636
Brandon
Job Details:
03/24/2019
COOKTOP JENN-AIR JGC9536ADB
"Arrived on site for customer complaint of 2 burners not working, found cracked electrode and faulty switch. Ordering electrode; ordrng 2 WP74009336 (igntr-surf)s"
Near New Braunfels, TX 78130
Diego G.
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03
"Arrived on site to replace housing. Replaced housing,test unit,all operation functioning properly. No leaks present at time of service."
Near New Braunfels, TX 78130
Diego G.
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03
"Arrived on site to replace housing. Replaced housing,test unit,all operation functioning properly. No leaks present at time of service."
Near New Braunfels, TX 78130
Diego G.
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03
"Arrived on site to replace housing. Replaced housing,test unit,all operation functioning properly. No leaks present at time of service."
Near Georgetown, TX 78628
Jonathan S
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL JFI2089AES2
"Arrived on site for refrigerator making intermittent clicking noise. Performed diagnostics mode and tested compressor. Found compressor starting device failing. Gained access to compressor and found duckbill had been removed and not replaced with kit. Found service pointer W10632338, Whirlpool will cover part(Special Project S38253). Removed failed starting device and installed new. Tested operation, all tested good. Schedule return for Monday the 25th. Customer requested AM for return. ; ordrng 1 SEENOTE (REQ AM) and 1 W10619951 (tube-drain)"
Near Austin, TX 78704
Leonardo
Job Details:
03/24/2019
RANGE WHIRLPOOL KFGG500ESS2
Arrived on site to push unit all the way back. Pushed unit all the way back and checked to make sure it was on the anti tip bracket. Job complete
Near Austin, TX 78701
Wesley
Job Details:
03/24/2019
WASHER WHIRLPOOL WFW92HEFW0
Arrived on site and spoke to rick with techline who advised that if there was wavelength interference or an outlet problem those possibilities need to be eliminated. Customer is going to try new outlet and Rick advised replacing control. There are no new waves introduced at time of failure. No Sr given.
Near Georgetown, TX 78628
Steve C.
Job Details:
03/24/2019
WASHER MAYTAG MAH5500BWW
Arrived on site for the unit is not draining and the cold water will not go in the unit. Test of the units and found the unit is draining and also found the cold water valve is clogged. Unclog the screen for the cold water valve and found the units will not go to a fast spin. Found the motor control is defective. Customer advised that she’ll get a new unit and all water connections are dry at the time of service. Only collected the service fee.
Near Austin, TX 78741
Luis
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01
"Arrived on site for no water. Checked dispenser no water checked valve water at valve,removed drawer found frozen water line. Adjusted tubing away from retune vent adjusted drawers,adjusted temp setting."
Near Cedar Park, TX 78613
Steve C.
Job Details:
03/24/2019
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site for the unit door gasket is not secured. Found the clips on the gasket have came off from the oven. Secure the gasket clips back on and tested the unit. Unit works properly and job complete.
Near Austin, TX 78726
Lou
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KSSS48QHX00
"arrived on site to inspect built-in refrigerator no cool. Upon further inspection, I found the compressor very hot and the lines room temp. I checked the evaporator and found no frost pattern at all and the incoming line and styrofoam insulation was green. I contacted the office and spoke to CS who advised that he will work on a quote for the customer hen call the customer and discuss the costs for a sealed system. No leaks observed during service, job completed."
Near Waco, TX 76708
Arthur B.
Job Details:
03/24/2019
DRYER MAYTAG MEDC465HW0
Arrived onsite to remove and replace timer. Upon removal found dryer starts as intended. Did find voltage jumps from 240 to 120. Advised customer to have house receptacle changed. No need for timer replacement. Dryer vent and lint trap was clean of lint at time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details:
03/24/2019
DISHWASHER MAYTAG MDB8989SHZ0
"Arrived on site to replace console,control,and switch. replaced parts,test unit, all operation functioning properly. No water leaks detected at the time of service."
Near New Braunfels, TX 78132
Diego G.
Job Details:
03/24/2019
DISHWASHER MAYTAG MDB8989SHZ0
"Arrived on site to replace console,control,and switch. replaced parts,test unit, all operation functioning properly. No water leaks detected at the time of service."
Near New Braunfels, TX 78132
Diego G.
Job Details:
03/24/2019
DISHWASHER MAYTAG MDB8989SHZ0
"Arrived on site to replace console,control,and switch. replaced parts,test unit, all operation functioning properly. No water leaks detected at the time of service."
Near Marble Falls, TX 78654
Thomas L.
Job Details:
03/24/2019
REFRIGERATOR GE PFE28KSKISS
Fresh food at 38 degrees and freezer at 18 degrees. Found that the freezer evaporator was not defrosting. Remove the cover and manually defrosted the entire freezer evaporator. Found that the blue wire on the right side of the defrost heater was not connected. Customer will allow time for unit to properly cool down. All water connections are dry.
Near Austin, TX 78748
Luis
Job Details:
03/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived on site for damaged left hand door found large dent on door. Removed damaged door installed new left hand door
Near Bastrop, TX 78602
Joseph C.
Job Details:
03/24/2019
WASHER MAYTAG MVWB835DW2
"Arrived on site for “noisy operation” complaint. Per my previous diagnosis, removed and replaced gearcase and washplate. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Tyler B.
Job Details:
03/24/2019
WASHER WHIRLPOOL WFW85HEFW1
"Arrived on site for unit making ticking noise at high spin, ran unit to full spin and found noise coming from control board plastic shell, was able to insulate with van stock pad. No leaks on site"
Near Cedar Park, TX 78613
Lou
Job Details:
03/24/2019
DRYER WHIRLPOOL WED4815EW1
"arrived on site to inspect dryer timer not advancing. Upon further inspection, I opened the door and turned the unit and found the element functioning. Using a dryer vent test kit from my van (W11224254), I tested the airflow and the unit failed three times. I removed the vent hose from the unit and tested again and it passed. I ran the unit for approximately ten mins and noticed the timer never advanced. I removed and replaced the timer and tested and the unit operated as designed. I advised the customer of the repairs and that the vents need to be checked. No lint observed during service, job completed."
Near Austin, TX 78731
Paul
Job Details:
03/24/2019
DRYER WHIRLPOOL WGD6400SG0
Arrived onsite for the dryer to replace the previous diagnosed parts. I found no voltage on the harness to the gas valve. Upon further inspection I found the vent hose off and the unit pushed back against it chocking the air flow off. I found the thermal fuse and the high limit both open. I replaced both parts and tested the dryer. The dryer is working as designed. I advised the house manager not to push the dryer back any further because it will cause the hose to come off or get choked off again. I advised the manager and showed her how to take the roller out of the track on the left door to open and close the swinging door. The two parts replaced were almost the exact amount of the ignitor so the quote is still good. Call complete.
Near Leander, TX 78641
Lou
Job Details:
03/24/2019
WASHER MAYTAG MVWB765FC3
"arrived on site to inspect washer not spinning. Upon further inspection, placed the unit in diagnostics and the unit began to show an error code beginning with F0, but it cleared. I continued with testing and the unit operated as designed. I tested spin and agitate in manual mode and it appeared that the basket was not spinning at the correct RPM’s. I tilted the unit back and found a large amount of gearcase oil debris on the rotor, drain pump and the chassis panels. I advised the customer of my findings. I am ordering the gearcase, valve and will return with the clutch. Also ordering a CNOTE-LSO per customer request. No water leaks observed during service. I scheduled return service for 03/27/19.; ordrng 1 W11134159 (GEARCASE) and 1 W11172234 (HOUSING )"
Near Kingsland, TX 78639
Cliff
Job Details:
03/24/2019
WASHER WHIRLPOOL WTW7500GW0
Arrived on site to diagnose a washing machine that is not filling with water. Found failed hot water valve in unit. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Liberty Hill, TX 78642
Cliff
Job Details:
03/24/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00
Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found wires for icemaker broken at bottom hinge. Repaired wiring and tested all functions of ice making portion of refrigerator. Found all is functioning properly at this time. No charges to the homeowner today as issue was missed on the initial diagnosis. No leaks were found at time of service.
Near Killeen, TX 76542
Al
Job Details:
03/24/2019
RANGE WHIRLPOOL WEE745H0FS0
Arrived to inspect range not heating. Checked unit with temperature sensor and confirmed. Removed and replaced the bake element.Reassembled and unit tested as designed.JOB COMPLETE
Near Marble Falls, TX 78654
Cliff
Job Details:
03/24/2019
DRYER WHIRLPOOL CGM2743BQ0
Arrived on site to diagnose a dryer that is not heating properly. Tested unit and found unit was not converted to propane causing an over he condition and premature cycling of the heating system. You will need to be converted to complete repairs.; ordrng 1 49572A (lp gas con)
Near New Braunfels, TX 78132
Diego G.
Job Details:
03/24/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Back on site. Checked for motor issues. Found motor locked up my allowing unit to wash. Replace sump and motor assembly, all functions tested OK. No leaks present.
Near New Braunfels, TX 78132
Diego G.
Job Details:
03/24/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Back on site. Checked for motor issues. Found motor locked up my allowing unit to wash. Replace sump and motor assembly, all functions tested OK. No leaks present.
Near New Braunfels, TX 78132
Diego G.
Job Details:
03/24/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Back on site. Checked for motor issues. Found motor locked up my allowing unit to wash. Replace sump and motor assembly, all functions tested OK. No leaks present.
Near Austin, TX 78733
Luis
Job Details:
03/24/2019
WINE COOLER WHIRLPOOL KUWS24RSBS00
Arrived on site for no cool. Powered unit on compressor and fans powered on checked evaporator no frost forming on evaporator diagnosed leak in system evaporator is a non serviceable part.
Near Florence, TX 76527
Al
Job Details:
03/24/2019
WASHER WHIRLPOOL CHW9150GW0
"Arrived on-site and called commercial whirlpool tech line.Commercial line 800-6623587 (nobelts) spoke with Freddy He walked me through all possible F25 error possibilities It was determined the washer gave the error code from an Out of balance load, since the belt and motor control were good.I reset the machine.All water lines were dry at the time of service.JOB COMPLETE LOWES EXTENDED WARRANTY"
Near Kyle, TX 78640
Kevin
Job Details:
03/24/2019
DRYER WHIRLPOOL WED4950HW
"Arrived on site and inspected dryer and found connection to heating element is not secured, after resetting found dryer is heating properly. Found no airflow through lint screen and recommended to customer that it be cleaned/cleared in order to prevent further damage to dryer. No lint found in dryer at time of service, job complete"
Near Leander, TX 78641
Lou
Job Details:
03/24/2019
WASHER MAYTAG MVWB835DW0
"arrived on site to inspect washer not filling/burning smell. I placed the unit in diagnostics and it showed error codes F9E1 & F9E2. Cleared the codes and manually tested the drain pump test 008. The drain pump did not come on and sounded as if something was stuck in it. I drained the remaining water from the unit with my wet vac and removed the drain pump to find burn/suet on the housing and the wire to a paper clip inside the pump. I replaced the pump and tested the unit. Unit operated as designed, but the gearcase is very loud. While removing the drain pump, I found gearcase oil on the rotor. I advised the customer of my findings and repairs. I’m ordering the gearcase and clutch and CNOTE AUTHORIZATION, CNOTE-LSO per customer request. I scheduled return service for 03/25/19. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"
Near Lorena, TX 76655
Arthur B.
Job Details:
03/24/2019
WASHER MAYTAG MVWB765FW0
Arrived onsite for customer complaint of top load washer getting LF error code and not filling. Confirmed error via diagnostics. Found water valve solenoids not opening. Removed and replaced water inlet valve housing assembly. Reassembled. Tested unit. Unit now fills as intended. No other issues found. All water connections were dry at time of service.
Near Lakeway, TX 78734
Paul
Job Details:
03/24/2019
DRYER MAYTAG MEDX655DW1
Arrived onsite for the dryer with the door hard to open and close. I found the door catch defective. I replaced the catch. The door opens and closes as designed. Call complete.
Near Georgetown, TX 78633
Steve C.
Job Details:
03/24/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived on site for the unit dishes are coming out wet after the cycle is done. Tested unit and found the heater is working properly and the customer is using rinse aid. Found no hot water will go into the dishwasher. Found the hot water on the sink is working properly. Advise customer to contact a plumber to have the dishwasher connected to hot water. All water connections were dry at the time of service.
Near Leander, TX 78641
Steve C.
Job Details:
03/24/2019
REFRIGERATOR AMANA AFI2539ERM01
Arrived on site for the unit gasket is torn. Found the refrigerator right door gasket is torn. Replace the door gasket and used a heat gun to expand the gasket. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Steve C.
Job Details:
03/24/2019
DISHWASHER WHIRLPOOL KDPE234GPS0
Arrived on site for the unit will not turn on. Tested the unit and found no voltage to the unit. Found the switch on the counter was turned off. Turn the switch back on and tested the unit. The unit works properly and all water connections were dry at the time of service.
Near Killeen, TX 76542
Al
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID WRV986FDEM00
Arrived on-site for different issue than previously.Checked and for ice buildup and found little. Diagnostic test the unit. Removed and replaced the UI and the evaporator motor.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.
Near Spicewood, TX 78669
Cliff
Job Details:
03/24/2019
DISHWASHER KITCHENAID KUDS30FXSS4
Arrived on site to diagnose a dishwasher that has an upper rack that will not stay in position. Found adjusters broken causing rack to slip from rails. Replaced adjusters with updated ones from repair kit. Tested unit and found all is working properly at this time. Repair is covered by manufacturer S code. No cost to homeowner for repairs today and no leaks were found at time of service.
Near Georgetown, TX 78633
Steve C.
Job Details:
03/24/2019
MICROWAVE WHIRLPOOL WMH32519FS1
Arrived on site for the unit is arcing when unit is on. Found the left rear corner has a burnt spot. Unit will need cavity touch up paint gray color. Office will need to research the part number for the gray color. Office will need to reschedule the customer.; ordrng 1 CNOTE (RESEARCH) and 1 RESEARCH (GREY/SILVER PAINT )
Near Marble Falls, TX 78654
Cliff
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KRFF507ESS00
Arrived on site to diagnose the refrigerator that is leaking. Tested unit and found drain tube in compressor section clogged and overflowing when unit defrosts. Cleared drain and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Salado, TX 76571
Steve C.
Job Details:
03/24/2019
MICROWAVE WHIRLPOOL MH6130XEQ1
Arrived on site for the units fan will randomly turn on. Checked all the door switches and fuses and they all checked good. Found the keypad is defective. Advise the customer that the keypad is discontinued. Collected the service fee only.
Near Austin, TX 78726
Lou
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"arrived on site to install previously diagnosed and ordered parts. I removed and replaced the UI, main control, ice bin door and FC Evap motor/harness due to warm temps in the FC section and unit not making ice. Tested the unit and it is operating as designed. Also, removed the back panel and sealed the gap in the drain tube. No water leaks observed during service, job completed.
Near Little River-Academy, TX 76554
Arthur B.
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KRFC704FSS00
"Arrived onsite for customer complaint of french door refrigerator in door icemaker not making ice. Ran diagnostics test 120 and found error E2 error. Found icemaker will not harvest. replaced icemaker. Reassembled. Ran test 120. Icemaker called for water. No other issues found. All water connections were dry at time of service"
Near Austin, TX 78753
Wesley
Job Details:
03/24/2019
DRYER WHIRLPOOL MEDC465HW
Arrived on site and found unit operating with no heat. Used meter to determine that contact was loose on rear at block and was not getting proper voltage. Corrected and advised customer that electrician would be needed for additional incorrect voltage problem. All else checks good.
Near Killeen, TX 76542
Al
Job Details:
03/24/2019
DRYER WHIRLPOOL WED7500GW0
"Arrived to inspect dryer not drying. Confirmed the complaint and checked incoming voltage from outlet. L1/L2-0L1/N-129L2/N-0Dryer also displayed an L2 error on digital console.Customer was present on all checks and now realizes the issue is with his outlet, not the unit.JOB COMPLETE"
Near Bastrop, TX 78602
Joseph C.
Job Details:
03/24/2019
WASHER SAMSUNG WF209ANWXAA
"Arrived on site for “E3 error code” complaint. Inspected unit and found tub bearings worn out. Tub, basket and rotor would need to be replaced. Customer declined repairs. Service fee applies.
Near Waco, TX 76708
Arthur B.
Job Details:
03/24/2019
WASHER GE GTW460ASJ8WW
"Arrived onsite to install new control board to top load washer. Removed and replaced control. Programmed control to tech instructions. Upon testing of the unit, found water leaking from bottom of tub assembly. Found tub assembly is not a serviceable part. Advised CS of issue. Turning over to Lowe’s for resolution. Unit disconnected at this time."
Near Kingsland, TX 78639
Thomas L.
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02
Arrived on site for no cool condition. Unit was unplugged when I arrived. Plugged unit back in and all operations started correctly. All operations were normal sound level as well. All water connections were dry at this time of service.Customer continues to have failures and wishes to report to the manufactures consumer affairs division. He will call them at 1- 800-253-1301.
Near Cedar Park, TX 78613
James
Job Details:
03/24/2019
DISHWASHER KITCHENAID KDTM404ESS3
Arrived on site and installed new dispenser. Verified operation. Dispenser he is good. Job complete
Near Leander, TX 78641
Lou
Job Details:
03/24/2019
RANGE WHIRLPOOL WFG515S0ES1
"arrived on site to install previously diagnosed and ordered parts. I removed and replaced the two front burners and caps due to intermittent ignition and tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78737
Kevin
Job Details:
03/24/2019
WASHER WHIRLPOOL CET9000GQ
"Arrived on site 10 inspected washer/dryer combo and found it will not enter a diagnostic cycle, or begin a normal cycle. Left it unplugged for one minute and after resetting control a diagnostic cycle will now run and completed properly. Noise customer reported is drain hose bouncing against rear of cabinet, customer started a cycle with orders and it is now progressing properly after control was hard rebooted. No water leaks from connections at time of service, job complete"
Near Lakeway, TX 78734
Luis
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KSRS25RSMK01
"985-630-8206 husbands contact phone number. Arrived on site for no cool. Powered unit on compressor not powering on no voltage to compressor or condenser fan motor diagnosed faulty main control,unit will need new main control and overlay due to damage to overlay when replacing main control. Need AUTHO; ordrng 1 2318773 (OVERLAY) and 1 2321728C (CONTROL)"
Near Austin, TX 78731
Paul
Job Details:
03/24/2019
REFRIGERATOR KITCHENAID KRFC704FSS00
Arrived onsite to replace the previous diagnosed parts. I ran test 97 and I found the valve energizing but no water entering the icemaker. I disconnected the water line at the hinge and ran test 97 again and had water. I found one of the heater wires on the fill tube heater broken where the wires enter the door. The insert will not come out of the door so the fill tube heater can’t be replaced. The door will need to be replaced.; ordrng 1 C-NOTES (OFFICE NEEDS TO GET WITH PR ABOUT THIS CALL.)