Near Kyle, TX 78640
Leonardo
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found wash motor not working. Test motor and motor getting power but not turning on. Replaced sump and motor test unit for leaks no leaks present unit working correctly job complete
Near Austin, TX 78704
Joseph C.
Job Details: 01/13/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for “no wash” complaint. Inspected unit and found capacitor damaged. Removed and replaced pump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Taylor, TX 76574
Jerry C.
Job Details: 01/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to instal parts. The customer said the ice appeared the same as prior, hollow and very wet and they shut the ice maker off to prevent mess. I removed and replaced the main control and UI and verified settings. The unit operated as designed, no leaks observed during service."
Near Wimberley, TX 78676
Brandon
Job Details: 01/13/2019
COOKTOP JENN-AIR JES9800CAF00 "Arrived on site for customer complaint of broken cooktop I replaced cooktop, tested good
Near Pflugerville, TX 78660
Wesley
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived on site and repaired unit replacing ice box and adapter and cover and permagum. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Steve C.
Job Details: 01/13/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site to replace the freezer led lights and led control due to the lights not turning on. Customer now advise all The lights will not turn on. Replace the LED control and both freezer LED lights and found the freezer light will turn on now and two of the lights in the refrigerator will turn on but the side wall LED lights will not turn on in the refrigerator section. Will need to order 10 LED lights.; ordrng 10 W10908166 (module)s
Near Austin, TX 78758
Scott
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDF320PADS0 Arrived on site for not able to select wash cycles . Found control not responding to commands . Control has failed . Will need control . Please charge 99.99 plus tax for service call and confirm if to to proceed with with repair . And return visit if needed .
Near Austin, TX 78739
Luis
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site for no ice. Removed icemaker per service pointer installed updated icemaker ran diagnostics on icemaker passed. Checked cooling,fresh food cooling good air flow."
Near Belton, TX 76513
Arthur B.
Job Details: 01/13/2019
REFRIGERATOR MAYTAG MFI2665XEB5 "Arrived onsite to install new start device,capacitor and icemaker to french door refrigerator from prior visit’s diagnosis. Removed and replaced icemaker,filter,start device and capacitor. Reassembled. Unit began cooling immediately and icemaker called for water. No other issues found. All water connections were dry at time of service."
Near Cedar Park, TX 78613
Cliff
Job Details: 01/13/2019
OVEN AMANA AGR5330BAS3 Arrived on site to diagnose a range with a bad door gasket. Found door gasket for range cracked and broken. Replaced gasket and tested unit. Found all is functioning properly at this time.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/13/2019
REFRIGERATOR GE DSE25JSHECSS Removed and replace middle LED assembly in the freezer section. All water connections were dry.
Near Austin, TX 78728
Scott
Job Details: 01/13/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for Dented door, upper door. Replaced door front glass. All checks good. Job complete"
Near Buda, TX 78610
Kevin
Job Details: 01/13/2019
DRYER WHIRLPOOL WGD95HEDW0 "Arrived on site and replaced all parts diagnosed on previous visit, while removing wheel housing found plastic inside of vent to exterior, took one picture. After reassembling dryer is now working properly and is quiet, removed all lint from interior, job complete."
Near Leander, TX 78641
Lou
Job Details: 01/13/2019
OVEN WHIRLPOOL WFC310S0ES2 "arrived on site to inspect range error code. Upon arrival, I found the unit display showing F9E0 error code which tells me the unit is not wired correctly. I pulled the unit and removed the junction box cover and found the unit wired correctly at the junction box. Using my multimeter, I tested voltage at the junction box and my readings were ....red/black=125V, red/white=125V, and black/white=240V. Due to this being an unoccupied home, I contacted the phone number listed on the ticket and advised the customer of my findings. No gas leaks detected during service, job completed."
Near Silverado Mobile Home Park, TX 78660
Wesley
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and installed dispenser. Unit is now operating as designed,"
Near Lakeway, TX 78734
Paul
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL EC3JHAXRL13 Arrived onsite for for the refrigerator leaking water on the floors. Ms stated it leaked water for about 2 hours then stopped. I found the drip pan frozen over. I defrosted the drip pan and all the ice in the bottom of the FC. I cleared and cleaned the drain line. There were no other water leaks present at the time of service. Call complete.
Near Burnet, TX 78611
Thomas L.
Job Details: 01/13/2019
FREEZER WHIRLPOOL WRS571CIDM02 Arrived onsite for no ice dispensing. Found failed ice door and bin coupling. Replaced and tested. All water connections were dry.
Near Hutto, TX 78634
Lou
Job Details: 01/13/2019
WASHER WHIRLPOOL MVWB835DW2 "arrived on site to install previously diagnosed and ordered parts. Due to the gearcase making loud noises and leaking oil I removed and replaced it and the clutch. I removed and replaced the valve due to the valve being open and water continuously running out of it even when the unit has stopped. No water leaks observed during service, job completed."
Near Austin, TX 78733
Leonardo
Job Details: 01/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to to remove sump and motor. Removed sump and motor and gave it to customer job complete.
Near Lampasas, TX 76550
Al
Job Details: 01/13/2019
RANGE WHIRLPOOL RS610PXEW2 Arrived to inspect oven not heating. I removed and checked the element for continuity. Element was had continuity and was not the issue. Customer will shop for a new range.
Near Hutto, TX 78634
Jerry C.
Job Details: 01/13/2019
DRYER ROPER RED4516FW0 "RED4516FW0 Arrived to instal part. I measured the temperatures before and after replacing the thermostat and found a five degree average temperature increase. 168 high temp and 123 low temp measured with a k type thermocouple at the center of the vent outlet of the unit, on high. I advised the customer of my findings and that the gear case on their direct drive washer is leaking oil onto the spin clutch. No lint within chassis."
Near Austin, TX 78723
Luis
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site for unit running too much. Customer claims he spoke with Lowe’s and Lowe’s is exchanging unit.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/13/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to replace water pan and pump, after I replaced both parts, unit tested good.
Near Kyle, TX 78640
Diego G.
Job Details: 01/13/2019
DRYER WHIRLPOOL WED6200SW1 "Arrived on site. Checked for no heat issues. Found debris buildup in housing for lint screen not allowing unit to dry well. Removed debris and cycled, all functions tested OK. Job complete"
Near Kyle, TX 78640
Diego G.
Job Details: 01/13/2019
DRYER WHIRLPOOL WED6200SW1 "Arrived on site. Checked for no heat issues. Found debris buildup in housing for lint screen not allowing unit to dry well. Removed debris and cycled, all functions tested OK. Job complete"
Near Kyle, TX 78640
Diego G.
Job Details: 01/13/2019
DRYER WHIRLPOOL WED6200SW1 "Arrived on site. Checked for no heat issues. Found debris buildup in housing for lint screen not allowing unit to dry well. Removed debris and cycled, all functions tested OK. Job complete"
Near Leander, TX 78641
Cliff
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose the refrigerator that is not producing ice. Tested unit and found above average temperatures due to door not closing properly. Rearranged food items that were prevention door closer and found all is not working properly. No leaks were found at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/13/2019
COOKTOP KITCHENAID KGCU467VSS "Arrived on site for unit not having quality flames, replaced reg and Testd good, no gas leaks on site"
Near Kyle, TX 78640
Leonardo
Job Details: 01/13/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to test unit for panel not working. Test unit and found panel not responding to touch. Will need to order new panel stainless W11296171. Office to reschedule ; ordrng 1 W11296171 (STAINLESS PANEL)
Near Austin, TX 78748
Luis
Job Details: 01/13/2019
REFRIGERATOR FRIGIDAIRE FRS23R4AW8 "Arrived on site for no water or ice. Ran dispenser no water removed filter found filter clogged,checked water valve found harness not making good contact to valve reinstalled harness ran water dispenser,water dispensing ran icemaker through a cycle water filled icemaker."
Near Austin, TX 78734
Leonardo
Job Details: 01/13/2019
COOKTOP WHIRLPOOL WCG97US6HS Arrived on site to test unit for yellow flames. Test unit and found unit was not converted to lp. Left lp kit for builder to replace kit
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for control replacement, replaced control and tests good, no leaks on site"
Near Austin, TX 78758
Scott
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL KUDS35FXWH4 "Arrived on site , replaced sump and motor , sensor , float switch housing ,switch ,gasket ,nut ,float ."
Near Austin, TX 78717
Lou
Job Details: 01/13/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range temps. Upon further inspection, the customer advised that the temperature is off in the oven. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested. After approximately 2-3 minutes, my temp reading was 188 degrees but the control was not reading the temps as the display was showing 100 degrees and would not advance. I checked ohms to the sensor and it showed open. I advised the customer of my findings and am ordering the sensor and main control. I verified the cooktop burners were operating and they were. In scheduled return service for 01/15/19. No gas leaks detected during service.; ordrng 1 W10833885 (sensor) and 1 WPW10348656 (cntrl-elec)"
Near Austin, TX 78750
Lou
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher tripping breaker. Upon further inspection, I checked the outlet where the unit plugs in a sticker that says “arc GFCI protected outlet.” I placed the unit in diagnostics and began testing with no error codes showing. I removed the junction box cover and read amps from the black wire with my multimeter. When the element came on, I read 8-9 amps. I verified ohms to the element as well. I contacted Techline and spoke to Bruce and advised him of my findings. Bruce advised that the outlet being GFCI is what’s causing the unit to trip the breaker and the customer would need to contact an electrician. Bruce advised to try plugging into a different outlet, but all of the outlets in the kitchen area are GFCI. Bruce provided File #7723912216. I explained the issue to the customer and advised to contact an electrician to service the outlet. If needed, the electrician could contact the Whirlpool customer service as well. No
Near Bertram, TX 78605
Jonathan S
Job Details: 01/13/2019
DISHWASHER WHIRLPOOL DU840SWKQ0 "Arrived on site for dishwasher not filling with water. Removed kick plate, found bottom part of plate missing. Performed diagnostics and tested unit. Found timer not advancing on pot and pan cycle. Unit will operate correctly on all other cycles. Found failed timer, due to normal wear and tear. Schedule return for Friday the 18th, due to customer availability. ; ordrng 1 WP8535372 (TIMER)"
Near Austin, TX 78746
Leonardo
Job Details: 01/13/2019
DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to to replace heater kit and thermostat. Replaced both parts test unit and unit test good no leaks present at this time.
Near Liberty Hill, TX 78642
James
Job Details: 01/13/2019
MICROWAVE JENN-AIR JMDFS24GS Arrived on site and tested operation. I found the unit would run but no heat. I removed the unit and inspected micro switches and found the secondary connection not secured properly. Tested operation with amp clamp connected and found magnetron now functioning and pulling 13.8 amps at the L1 connection at the transformer. Reassembled and installed back in its place and tested. Unit working properly. Job complete
Near Austin, TX 78747
Kevin
Job Details: 01/13/2019
MICROWAVE WHIRLPOOL WMH53521HV0 "Arrived on site and replaced door, mounting nut, thermistor and Moisture center diagnosed on previous visit. No further repair is required at this time, job complete"
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/13/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived on sote for door not closing all the way and dented, found door cam not in proper place and corrected door now closes, took pic of dent on door. No other issues found. ; ordrng 1 CNOTE (OFFICE RS) and 1 W10915640 (DOOR LEF ss)"
Near Leander, TX 78641
James
Job Details: 01/11/2019
WINE COOLER KITCHENAID KUBL204ESB Arrived on site and installed new control panel. Tested for proper operation and found unit working properly. Job complete
Near Waco, TX 76710
Steve C.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB02 Arrived on site for the unit will not dispense water and not make ice.Tested the unit and no water will dispense. Remove the water filter And found the filter housing and the filters are infested with roaches. The unit will dispense water without the filter.Advise customer this will not be covered under the extended warranty. All water connections were driving at the time of service.
Near Waco, TX 76706
Steve C.
Job Details: 01/11/2019
WASHER MAYTAG MVWC360AW0 Arrived on site for the units is not working. Tested the unit and diagnostics and received error code F9E1 long drain. Tested the unit and found the pump will not turn on but there is voltage to it. Replace the pump and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Temple, TX 76504
Al
Job Details: 01/11/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect dryer with long drying time. I checked the element and cutoff, oath we’re working. I removed and replaced the timer, tested the unit and unit tested as designed.JOB COMPLETE"
Near Temple, TX 76504
Al
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4815EW0 Arrived to inspect unit not draining. I put the unit in service test mode and got no codes. I checked underneath the unit at the dust cover and saw NO obvious signs of wear from the unit. No error codes displayed.I Called TECH LINE spoke with ANDYFile number SR#7723898394The customer informed me the issue only takes place on the BULKY BEDDING mode. I spoke with the customer about the load type and to distribute items of the same evenly inside the unit.UNIT TESTED AND WORKS AS DESIGNED JOB COMPLETE
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/11/2019
REFRIGERATOR SAMSUNG RFG238AARS/XAA "Arrived on sote for unit leaking under drawers. Found frozen water coming from water tank, will need replaced,; ordrng 1 DA97-07150A (WATER TANK )"
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL DU840SWKT0 "Arrived on site for unit no cleaning well, found unit filling, washing and draining and drying, unit will need rinse aid cap, spray arms were build up, cleared out armies and tested good; ordrng 1 CNOTE (OFFICE RS) and 1 WP3378134 (cap)"
Near Elgin, TX 78621
Thomas L.
Job Details: 01/11/2019
WASHER MAYTAG MVWX655DW1 Arrived on site no fill condition. Plug the unit in and it instantly went into the drain mode. Removed and replaced control and tested. All operations are normal. All water connections were dry. I did not have a way to secure the drain hose as this was an outside garage stand pipe connection.
Near Elgin, TX 78621
Thomas L.
Job Details: 01/11/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for unit displaying error codes. Found faulty pressure switch. Replaced and tested. All water connections were dry. Customer also has a failed neutral and will need to have that corrected.
Near Austin, TX 78749
Kevin
Job Details: 01/11/2019
DRYER WHIRLPOOL WGD5000DW3 "Arrived on site and found noise customer is experiencing is solenoid engaging. Recommended that they observe it further but noise is normal, if it gets louder or stops heating solenoids will need to be replaced. Dryer is new and no lint buildup at time of service, job complete."
Near Waco, TX 76712
Steve C.
Job Details: 01/11/2019
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site for the unit is not washing the dishes. Tested the unit and found water is going inside the tub but the motor will not turn on. There is voltage to the motor. Replaced the sump and motor And tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Buda, TX 78610
Kevin
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW "Arrived on site and found reservoir connector is stuck replaced reservoir and it is now working properly. No water leaks detected at time of service, job complete."
Near Cedar Park, TX 78613
Paul
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived onsite for the dishwasher that is not draining. Ms stated it is not turning on now and when it was the dishes were not drying. I found the unit installed on a wall switch under the sink. I showed the customer this. I tested the unit in diagnostics and found the unit working as designed but not draining correctly. I found power to the drain pump but the pump would not run. I replaced the pump and tested the unit. The unit is working as designed. I explained to ms that the unit is not drying the dishes because they were not using rinse aid. Ms stated she will start using rinse aid. There were no water leaks present at the time of service. Call complete.
Near Seguin, TX 78155
Diego G.
Job Details: 01/11/2019
RANGE AMANA AER6303MFS2 Arrived on site. Check for element issues. Found right front and left rear elements out completely. Also getting error code for F2 e1 for shorted keypad. We need elements and keypad to repair unit. Office to reschedule; ordrng 2 8273994 (surface element)s and 1 W11297545 (CONTROL )
Near Seguin, TX 78155
Diego G.
Job Details: 01/11/2019
RANGE AMANA AER6303MFS2 Arrived on site. Check for element issues. Found right front and left rear elements out completely. Also getting error code for F2 e1 for shorted keypad. We need elements and keypad to repair unit. Office to reschedule; ordrng 2 8273994 (surface element)s and 1 W11297545 (CONTROL )
Near Seguin, TX 78155
Diego G.
Job Details: 01/11/2019
RANGE AMANA AER6303MFS2 Arrived on site. Check for element issues. Found right front and left rear elements out completely. Also getting error code for F2 e1 for shorted keypad. We need elements and keypad to repair unit. Office to reschedule; ordrng 2 8273994 (surface element)s and 1 W11297545 (CONTROL )
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/11/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for dishwasher leaking at door. Inspected insulation and found door rubbing right side of frame. Corrected leveling feet and tested door opening and closing. Performed diagnostics mode, no error codes. Unit did not leak in test mode. Found unit had a slight lean forward. Pulled unit out and lowered back wheels. Installed unit and ran diagnostics test mode again. All tested good, no water leaks present."
Near New Braunfels, TX 78130
Robert
Job Details: 01/11/2019
WASHER MAYTAG MVWC565FW Arrived on job for complaints of not spinning. Ran diagnostics and calibration. No codes and no leaks detected at time of service.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on sote for unit top drawer in freezer stuck, broke loose drawer, and cleared frost, found right side of door not dealing, was able to adjust slides and bracket to correct, tested and sealed good, no leaks on site"
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for broken dispenser, replaced and Testd good, no leaks on sote"
Near New Braunfels, TX 78132
Robert
Job Details: 01/11/2019
WASHER WHIRLPOOL WFW72HEDW Arrived on job for complaints of noise and not spinning correctly. Rotation of basket can hear bearing bad will need to replace tub. ; ordrng 1 CNOTE (AUTHO ) and 1 CNOTE (2 MAN) and 1 WPW10737541 (tub-outer)
Near Austin, TX 78741
Luis
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for cooling issue. Removed evaporator cover found weak frost pattern. Frost only on first bend on inlet tube no frost on top and middle section. Diagnosed leak in system unit will need evaporator
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "WRS331SDHM00 Arrived to inspect noise. The unit had frozen up and blocked the evaporator with ice. It was partially defrosted, but require more defrosting and the customer will leave it unplugged for 24 hours. Apartment maintenance is aware and was present form the inspection. No leaks observed during service."
Near Austin, TX 78745
Luis
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for no water. Checked water dispenser,water extremely cold,diagnosed water line freezing in fresh food. Adjusted temp settings to prevent lines from freezing advised customer to run water dispenser daily to prevent lines from freezing."
Near Kyle, TX 78640
Kevin
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site and found water is not dispensing disconnected fitting at bottom of freezer door and still no water is dispensed. Disconnected refrigerator reservoir coil from valve and water will dispense from Valve directly. Reservoir coil is either frozen or clogged. Customer has two refrigerators and is going to defrost this one to see if water returns. If not they will report to the office and a new coil will be needed. No water leaks from connections at time of service.
Near Buda, TX 78610
Kevin
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site and replaced snack pan rails, after replacement drawer can still fall off of shelf rail. Spoke with techline SR7723902235 and they recommended removing location tabs on the bottom of the drawer plastic, elongating screw hole on rails and widening drawer overall."
Near Austin, TX 78759
Scott
Job Details: 01/11/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for glass trim coming off . Found SS trim separating from glass . Ordering glass outer door w/ trim . Also will need black touch up pen due to some scratching on side of door from trim rubbing on it . Please call to set up return visit .; ordrng 1 BLACKTOUCHUPPEN and 1 W11219379 (GLASS OUTER DOOR SS )
Near Troy, TX 76579
Steve C.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site for the unit is not making enough ice And the ice cubes are coming out small. Tested the unit found the unit is making ice and it’s the right size. Why is the customer to wait 72 hours for the ice bin to fill up then to start using it. Unit is working properly and all water connections were dryat the time of service.
Near Austin, TX 78731
Luis
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for faulty deli ui and main control relay clicking and not powering on compressor. Removed main control and deli ui. Installed new main control and deli ui. Powered unit on compressor and fans running,deli ui working. Unit cooling down and working as designed. Parts covered under AUTHO KI9WDI9EP1 customer responsible for labor. Labor(RF320)$169.99"
Near Austin, TX 78734
Cliff
Job Details: 01/11/2019
RANGE WHIRLPOOL KDRS467VSS04 Arrived on site to replace appliance manager for Range. Replaced control and tested unit. Found all is functioning properly at this time and Main UI control not needed. Job is completed.
Near Waco, TX 76712
Steve C.
Job Details: 01/11/2019
MICROWAVE MAYTAG MMV4205AAB Arrived on site for the unit does not have display. Test the unit and found there is voltage to the microwave. Found no continuity on the thermostat fuse. Replaced the fuse and tested unit. Unit heat and works properly.
Near Driftwood, TX 78619
Brandon
Job Details: 01/11/2019
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to replace broken dispenser, after I replaced unit tested good."
Near Austin, TX 78735
Luis
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for no water,dispensing ice and no lights. Tested deli ui,deli ui unresponsive. Revoved ui,found water inside of ui housing causing wires to corrode and break from harness. Diagnosed unit will need deli control door and deli ui. Repair covered u fee manufacture warranty. ; ordrng 1 W10815668 (DOOR DELI)"
Near Austin, TX 78717
Paul
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not working properly and the lower spray arm broke. The lower spray arm came off during a cycle and was melted by the heating element. I replaced the lower wash arm. I ran the diagnostics cycle because ms stated the silverware is not getting dry. I found no stored error codes in the machine and it completed the test and worked as designed. I found no rinse aid in the unit and I explained to me that rinse aid has to be used for the unit to function properly. There were no water leaks present at the time of service. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 01/11/2019
REFRIGERATOR JENN-AIR JFC2290REM00 Arrived on job to replace freezer door. After replacement test seal and operation.
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived back on sote for control replacement due to unit turning off and on, replaced control and supplied start dev for safety. And Testd good. U it now cooling and staying running. No leaks on site"
Near New Braunfels, TX 78132
Robert
Job Details: 01/11/2019
MICROWAVE WHIRLPOOL WMH32519HV1 Arrived on job for complaints of no light underneath. Found no power supply to bulb. Replaced control and light now working.
Near Woodway, TX 76712
Steve C.
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for the unit will randomly turn off. Test of the unit and found all the fans are working properly. Called Whirlpool Sr#7723896196 and advised parts we’ve already replaced. Found the refrigerator outlet is also sharing with the Kitchen plugs and all in one breaker. Whirlpool advise The refrigerator has to be on its own dedicated breaker per installation. Advise customer to call a electrician and all water connections were dry at the time of service.
Near The Hills, TX 78738
Cliff
Job Details: 01/11/2019
OVEN KITCHENAID KEBC107KSS04 Pulled board for rebuild.; ordrng 1 CNOTES (REBUILD FOR CONTROL NEEDED)
Near Spicewood, TX 78669
Brandon
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDF540PADM2 "Arrived on site for customer complaint of dishwasher leaking, found rip in door gasket, I replaced gasket, unit tested good."
Near Austin, TX 78717
Paul
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM05 Arrived onsite for the refrigerator with a no ice condition. I found the ice maker motor had failed. I replaced the icemaker and tested the unit. The unit is working as designed. There were no water leaks present at the time of service.
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived to inspect no cool and ice. I found a large mass of frost within the evaporator. I tested the defrost heater system from service test mode and it worked as designed. Per tech line prior service calls, the UI and thermostat will require replacement. The customer will defrost the unit prior to our return. Please schedule for last call of day on return service date. No leaks observed during service. ; ordrng 1 CNOTES (LAST CALL OF DAY PLEASE ) and 1 W10911770 (HARNESS) and 1 W11214887 (CONTROL)"
Near Spicewood, TX 78669
Brandon
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of noise issue, found noise coming from condenser fan housing, I adjusted the housing and the feet of the unit, noise stopped, tested good."
Near Temple, TX 76502
Al
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Arrived to inspect water dispenser making clanking noise. I confirmed the complaint and adjusted the water pressure at the incoming water valve. Tested unit and unit tested as designed.JOB COMPLETE
Near Temple, TX 76502
Al
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived to install previously ordered parts. I removed and replaced the new ice maker. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.
Near Austin, TX 78702
Leonardo
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to test unit for silver wear basket broken not staying on door making basket open and silver wear comes out. Replaced basket test unit and unit test good job complete no leaks present at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 01/11/2019
WASHER WHIRLPOOL CAE2745FQ0 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I tilted the unit back and removed and replaced the capacitor and tested. The unit continued to making the ratcheting noise. I tilted the unit back again and inspected the components underneath. I found that the actuator is the noise maker and also found that the cam was installed incorrectly from the manufacturer. I removed the cam and attempted to correct installation and found that it was damaged. Using a cam from another call (208902) I replaced the original cam and tested. The unit continued to make the ratcheting noise. I removed the motor ad tested ohms and it was good. I unplugged the capacitor to check the connection and it was good. I unplugged the actuator and inspected the connection and it was good as well. I reconnected all parts ad tested again and the ratcheting noise continued. The noise sounds as if it’s coming from the actuator and when I touched it while test
Near New Braunfels, TX 78132
Robert
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on job for complaints of door not level. Adjust door. No leaks detected at time of service
Near Austin, TX 78727
Paul
Job Details: 01/11/2019
WASHER MAYTAG MVWC415EW0 "Arrived onsite for the washer that makes a squealing noise when filling and a grinding noise when it goes into a spin cycle. I ran the auto diagnostics cycle and the unit completed the cycle but I did find the unit having a hard time switching from agitate to spin. I found the water pressure higher than normal and explained to the customer this could be causing the noise when it fills. I checked stored error codes and found an F7E5 & F7E6. The motor checked good. The actuator was making a strange noise. I found the gearbox leaking oil. The gearbox, actuator, splutch, and belt guard need to be replaced to complete service. Ordering c-notes, W10913953 ACTUATOR, W10721967 CAM, & WPW10550173 SHIELD. Marking the gearcase as UORV.; ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION ) and 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR) and 1 WPW10550173 (SHIELD)"
Near Leander, TX 78641
James
Job Details: 01/11/2019
MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site and installed new interlocks. I found the mounting bracket for the unit was not leveled and also causing door closing issue. Shimmed railed to level and installed unit. Tested operation and found unit working properly and all functions test good. Job complete
Near Austin, TX 78731
Scott
Job Details: 01/11/2019
DRYER MAYTAG MED5500FC2 "Arrived on site for dryer making noise while tumbling. Customer turned on dryer and it’s not making that noise , had customer load up drum with clothes and still not making noise she had been hearing . We let it run for sometime and couldn’t duplicate sounds . No lint build up at time of service . Did ask her if it does repeat to let us know . Job complete ."
Near Austin, TX 78731
Scott
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL KDTE104ESS4 Arrived on site for soap sitting bottom of tub . Ran diagnostics got motor error code . Motor never came on . Checked and is getting voltage . Replaced sump and motor . Ran another diagnostic all check normal . Nonwater leaks detected at time of service job complete .
Near Austin, TX 78757
Wesley
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KFIS25XVMS9 Arrived on site and diagnosed temporary malfunction of the user interface control that had self corrected. The catalyst being a power surge. Advised customer that in event of repeat symptom. Repair is not an option due to discontinued part. Charged 108.24 for diagnosis. No parts or labor required.
Near Austin, TX 78734
Cliff
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not filling with water. Tested unit and found float assembly misshaped causing fluid not to contact overflow switch. Reshaped float to proper shape and reinstalled it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Jerry C.
Job Details: 01/11/2019
DISHWASHER KITCHENAID KUDS30IXWH4 "KUDS30IXWH4 Arrived for service. At the customer’s front door, I was informed he had requested the service cancelled if it was not verified an in warranty repair. I ran the model and s/n and the unit showed 2011 as the year of mfg. the customer did not want service and was upset the MFG still sent us wi5 the information provided. No access to unit."
Near Cedar Creek, TX 78612
Thomas L.
Job Details: 01/11/2019
DRYER GE GTD75ECPLDG Arrived on site for noisy operation. Found that when the drum turned it would periodically scrap. Open unit to find loose front upper bearing guide. Properly installed and tested. Operations are normal. Dryer venting is clear.
Near Harker Heights, TX 76548
Al
Job Details: 01/11/2019
DRYER MAYTAG MEDX655DW1 Arrived to inspect dryer with extended drying time. Confirmed the complaint and removed and replaced the TIMER. Tested unit and unit tested as designed. No lint observed at the time of service.JOB COMPLETE
Near Buda, TX 78610
Leonardo
Job Details: 01/11/2019
RANGE WHIRLPOOL W5CG3024XS00 Arrived on site to test unit for unit continuing to spark even when knobs are off. Test unit and found shorted switch harness. Replaced switch harness test unit and unit test good no more sparking when knobs are off. No leaks present at this time job complete
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/11/2019
REFRIGERATOR HOTPOINT HSH25GFBBWW "Arrived on site to install previous diagnosed part. Removed failed heater kit and installed new. Tested operation , all tested good. No water leaks present."
Near San Marcos, TX 78666
Robert
Job Details: 01/11/2019
DRYER WHIRLPOOL WETLV27HW1 Arrived on job for complaints of noise. Found support wheels bad and felt from noise damper stuck in drum groove. Correct felt and test.