Local Reviews
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Kevin B.
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site and inspected washer and found customer is experiencing LF error code, set washer into a diagnostic cycle found the cold water valve is not operating after replacing valves washer is operating normally. No water leaks From connections that time of service, Job complete"
Paul R.
REFRIGERATOR LG LSXS26326S/00 "Arrived onsite for a refrigerator that has had two previous visits to replace the door that has come in damaged twice for not cooling correctly now. I found both compartments at 37 degrees. I found the compressor trying to run, short cycling, and making a knocking noise. While attempting to check pressures on a low side saddle tap that another company had installed I found the low side not in a suction but with 15 a psi pressure and black oil blowing out indicating a compressor burn out.
Jonathan M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found shaft and auger motor not being the issue. Found ice container nut stripped where it sits in the shaft. Replaced ice container and tested unit. Unit is working as designed. Call complete.
Wesley P.
VENTHOOD UNKNOWN WVW53UC6FS2 Arrived onsite and found venthood main body dented. ; saved tckt
Andy B.
COOKTOP WHIRLPOOL WFG505M0BS3 Arrived on site for range cooktop flames too big and has some yellow and that unit is hot to touch when oven is in use and makes cabinets hot as well and that customer was told that it may be releasing too much carbon monoxide. Was instructed that unit is on natural gas and that they do not have a humidifier or dehumidifier. Found service pointer on heat with oven in use. Ordering insulation kit and informed customer it will help but it is normal for unit to be warm. No gas leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH/ DETECTOR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11025151 (insulation)
Kevin B.
REFRIGERATOR KITCHENAID KSS048FTX30 "Fresh food 71 degrees, freezer 66 degrees evaporator has no frost pattern, .; ordrng 1 8201786 (start device,combo) and 1 W10388653 (tube) and 1 W10841139 (compressor) and 1 W10913906 (coupler) and 1 WP2316878 (heater-pan) and 1 WPW10140162 (heater) and 1 WPW10143759 (dryer) and 1 WPW10205102 (evaporator) and 1 WPW10281063 (heater-pan)"
Andy B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to install previously diagnosed FC door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
David Z.
REFRIGERATOR LG LMXS30776S/01 "Arrived on site for refrigerator not cooling in either compartment. Performed diagnostic and temp checks. Found both compartments at room temp. Checked compressor and found compressor running, drawing .52 amp. Completed sealed system, checklist and saw no visible leaks in Evap. Ordering compressor and parts for sealed system. Office to reschedule with AUTHO approval and sealed system.; ordrng 1 ADH73150210 (DRIER) and 1 AUTHO (AUTHO FOR AHS) and 1 JIG (LG COMPRESSOR JIG) and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE) and 1 adl74221702 (EVAPORATOR )"
James C.
DISHWASHER GE GDT695SSJ2SS Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
Scott M.
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for tub gasket getting torn out bye upper rack . Replaced gasket and adjusted upper rack . Ran diagnostics all checked normal, good clearance on left side on upper rack now . No water leaks detected at time of service.job complete ."
Jacob S.
OVEN JENN-AIR JJW2830IM00 Arrived onsite for trim panel to unit bowing out on both doors. Issues are not affecting the usage of the unit. Let customer know that cosmetic repair is not covered after 30days. Tested unit for doors not closing correctly. Found that one side of the door hinge was hanging out. Re aligned door. tested unit. Unit test good. No issues at this time. Job complete
Wesley P.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite and replaced door. Found huge gap at bottom of cabinet. Ordering silicone to repair. ; ordrng 1 WP482338 (adhesive)
Jacob S.
RANGE KITCHENAID KFDC558JSS00 "Arrived onsite to replace both appliance manager’s and UI control. Replaced all 3 parts. Upon switching the smaller appliance manger, noticed that 2 wires on a connector was not pushed in far enough to make good contact with the board. Pushed in both wires for a better connection. Tested unit. Unit test good. No leaks at this time. Job complete"
Andy B.
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for refrigerator RC not cooling and ice buildup on evaporator cover. Tested and inspected unit and found failed thermistor harness. Removed failed part and replaced with new. Tested unit and all operations are normal.
Clif L.
REFRIGERATOR LG LSXS26366S/00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested all parts and components and found no mechanical failures with refrigerator at this time. Advised homeowner on findings and adjusted temperatures. No further repairs are needed and no leaks were found at time of service.
Andy B.
WASHER WHIRLPOOL WFW9151YW00 Arrived on site to install previously diagnosed part. Upon inspecting bellows found all bellows had nicks and flaws similar to the first replacement bellow that is still leaking. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO INSPECT ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WPW10381562 (bellow)s
Lou S.
WASHER MAYTAG MVWB765FW3 "Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, the valve not shutting off completely and the console tone not working, I removed and replaced the gearcase, clutch, valve, and console. Calibrated the unit and tested and unit is operating as designed. No water leaks observed during service, job completed.
Al R.
REFRIGERATOR FRIGIDAIRE FFHS2611PFDA Arrived to inspect dispenser motor issues.Found the auger motor was defective.Removed and replaced it and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Tyler B.
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived to install previously ordered tube. Replaced and tested properly
Clif L.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site today Conoce refrigerator that is not cooling properly. Tested unit and found in efficient compressor not pumping properly. Compressor will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10143759 (drier (service)) and 1 W10507884 (compressor) and 1 W10913906 (coupler)
Scott M.
REFRIGERATOR KITCHENAID KSSP42QFB05 "Arrived on site for ice and water not dispensing , found door switch got stuck . Unstuck switch unit is now dispensing . No water leaks detected at time of service. Job complete ."
Andy B.
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for refrigerator RC door still making noise, tested and inspected unit and found door makes noise when opening and closing and if you push on cabinet on top right side makes noise. Called tech line and spoke with Bryan (SR# 7727824964) made aware of issue and what was found. Was ins that it sounds like floor level issues. Was instructed to order bottom door hinge and came and to replace at the same time and to level front of unit as well as possible and that if problems continues that it is floor issues and that nothing can be done by service tech to resolve issue at that point. Ordering parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11398787 (CAM) and 1 W11399415 (HINGE )"
James C.
REFRIGERATOR LG LFX25971ST/02 Arrived on site and tested operation. Found ice maker has failed mid harvest and will not advance in test mode. Also found freezer led module has failed. ; ordrng 1 ACQ33751002 (LED MODULE)
Kevin B.
WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced valves diagnosed on previous visit, after replacement ran on an automatic cycle and everything is working properly. No water leaks from connections at time of service, job complete"
Brandon C.
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of display control not working, found failed display control and stripped screws. I replaced control and replaced screws. Unit tested good."
Richard P.
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not spinning properly. Replaced spin basket that was ordered. Washer tested fine . Complete
James C.
WASHER LG WT1501CW Arrived on site and installed new gear case and pulsator. Tested operation and found unit working properly and no water leaks at time of service. Job complete
Tyler B.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived to install previously ordered parts. Replaced motor and now dispense.found fc door gasket and door damaged casing root of sealing issue 1 W10815699 (dor-fip ss)"
Lou S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=18 degrees and RC=47 degrees. I found the FC evap cover with frost built up on it. When I removed the cover, I found a large amount of frost & ice on the evaporator. Unable to get to the defrost element due to the ice. I advised the customer that I would have to reschedule to allow them time to unplug the unit and allow it to defrost with time. I had the customer sign the waiver of damages from defrosting refrigerator & recommended they place towels around the sides and at the back of the unit to catch any water spillage. I am ordering the defrost element and evaporator thermistor and will return with all prescreened parts. (KC). No water leaks observed during service and customer unplugged unit while on site.; ordrng 1 WP2323198 (defrost heater) and 1 WPW10384183 (thermistor)"
Paul R.
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived onsite for a range leaking gas at the regulator. I checked the regulator with a electronic gas sniffer leak detector and found no leaks present at the regulator. I tested all hose connections, the valve stop, manifold connections, and orifices. There were no gas leaks present at the time of service. Call complete."
Luis M.
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site for cooling complaint in fresh food. Checked low side pressure reading 0 removed evaporator cover found ice blockage on upper section of evaporator,good frost pattern,let unit run pressure did not charge,good pressure no signs of refrigerant leak due to pressure,diagnosed unit will need a 60° defrost bimetal. Installed new bimetal,uploaded pictures of evaporator and pressure reading to SD-QuickPic. used 1 WP2182381 from stock"
Clif L.
WASHER LG WM2450HRA Arrived on site today diagnose a washing machine that is leaking. Tested unit and found hole in door boot. Door boot will need to be replaced to complete repairs..; ordrng 1 4986ER0004H (BOOT) and 1 LGGASKETTOOL (LG GASKET TOOL)
Al R.
WASHER WHIRLPOOL WTW8040DW4 "Arrived to inspect grinding noise from washer.Confirmed and found the screw to the rotor and stator was extremely loose, causing the noises.Secured the screw with locktite.Tested the unit and tested as designed without issues.All water lines were dry at the end of service.Job complete"
Wesley P.
DRYER KENMORE 110.875726 Arrived onsite and found that issue of not heating at all while properly ventilated. Heats when disconnected from wall. Not airflow issue. Offered parts replacement in heating circuit.
Andy B.
DRYER GE GTD42EASJ2WW Arrived on site to install previously diagnosed parts. Tested voltage at unit and found outlet is dropping a leg of voltage. L1 to ground has 33 volts L2 to ground has 120. instructed customer on this and that they will need an electrician to come fix voltage issues.
Lou S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher with no water coming in. Upon further inspection, I placed the unit in diagnostics showing error code F4E3 & F7E1. Cleared the codes and continued with testing. Unit dispensed water into the tub, but the motor failed to come on. I advanced through testing and the drain pump and element operated as designed. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Lou S.
DRYER WHIRLPOOL WED5000DW2 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could not hear any unusual noises. Disassembled the unit and a screw fell out from in between the drum bearing and front panel bearing/seal. Also found the drive belt was beginning to fray. I removed and replaced the drive belt from the dryer repair kit and reassembled the unit and retested. Unit is operating as designed. No lint observed during service, job completed."
Noah D.
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Arrived on site to inspect fridge for no water, reconnected pad in UI,all functions returned. Job complete"
Keith D.
RANGE WHIRLPOOL WEE510S0FS2 Arrived on and inspected unit found vent to door had failed unit will need new vent in order to repair.. ; saved tckt
Brandon C.
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived on site for customer complaint of noise issue, found motor failing inside freezer compartment, I replaced motor, unit tested good."
Jonathan M.
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for a washer that is leaking. Inspected unit and work area. Placed in in-service diagnostics and found an F0E5 (off balance load) error code. Ran unit through an auto test and when the unit went through a drain down the drain pipe overflowing and running onto the wall and onto the floor. Advise customer to try to either clear out the PVC pipe and drain line or do you have a plumber come and fix their drain pipe issue. Call complete.
Keith D.
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite and tested operation found unit not making any ice checked all my seals all seals checked good. Ran test 56 found no fault codes. Ran quick test and verified everything was running properly. Possible defect in icemaker. Installed new ice maker and made customer aware that that would take at least 24 hours for sensors to get down to operating temp. Job complete
Paul R.
WASHER AMANA NTW4516FW3 "Arrived onsite for a washer not advancing or agitating. I checked stored error codes and found an F0E2, F8E1, & F7E5. I ran the auto test and I found everything working as designed except the unit was not filling with cold water. I found the cold water valve turned off. I turned the valve on and ran the test again. The unit completed the cycle an worked as designed. I went over detergent use with the customer. There were no water leaks present at the time of service. Call complete."
Richard P.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not drying dishes. Ran diagnostics and found no issues with the dishwasher. Heater is working. Advised customer to run about 40 to 50 loads to allow the drying agent to take effect. Complete
Robert J.
WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of not spinning. Ran diagnostics and found codes for water temperature and slow spin speed for water temperature. Recommend replacement of valve.After replacement test operation no leaks detected at time of service
Luis M.
REFRIGERATOR FRIGIDAIRE LGUB2642LE3 "arrived on site for defective heater. Replaced heater,defrost thermo and installed housing kit."
Keith D.
RANGE AMANA AER6603SFS2 Arrived onsite and found unit with door off. Checked hinges and found the the right hinge had failed. Removed both hinges and installed new. Put oven door back on and tested operation found unit working properly as designed job complete.
Scott M.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for freezer icing up and cooling issues . Found rails failing and not sealing door properly causing air leaks . Ordering rails .also found deli rail holder broken ,please check to see if part is covered AUTHO. No water leaks detected at time of service. Please call to set return . ; ordrng 1 AUTHO and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 WPW10317523 (plate)"
James C.
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and found unit has fault for long fill. Tested valves and found cold water valve has failed. Installed new valve and tested operation. Unit tests good and all water connections dry at time of service. Job complete
Tyler B.
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived to inspect unit with no power. Found proper voltage at control, found corrosion on connector to control to UI . Replaced console and controls was able to power on and wash, found dispenser lid sticking due to damaged spring, dispenser will need replacement ; ordrng 1 W10861000 (detergent dispenser)"
Robert J.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of rack falling. Found the adjuster damaged. Replaced adjuster from kit and test operation. No leaks detected at time of service.
Scott M.
OVEN KITCHENAID KOSC504ESS01 Arrived on site for dead oven . Tested and found thermal fuse dead . Replaced and tested . Unit will power up but not heat . Pulled oven out and found and replaced tod fuse . Retested and unit is preheating normally . Job complete .
Kevin B.
DRYER LG DLEX8000V "Arrived on site and found dryer is not heating, disassembled dryer and found heating assembly has failed. After replacing it dryer is not heating properly.
Jonathan M.
REFRIGERATOR WHIRLPOOL EVL181NXTQ00 "Arrived on site for freezer that would not cool. Inspected unit and work area. Found evaporator fan not running wall unit was cooling. Tested voltage to evaporator fan and found proper voltage. Call complete."
Clif L.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on site to replace door gasket for refrigerator. Replaced gasket and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Robert J.
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on job for complaints of freezer warm. Exposed evaporator in freezer and found ice ball in top right corner. Compressor running and all fans working.; ordrng 1 TJ90SF8404 (TUBE) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Jacob S.
COOKTOP WHIRLPOOL WCG77US0HS00 Arrived onsite for unit producing yellow flame and flame too big on low. Adjusted flame to be lower on low setting. Tested unit for yellow flame. No yellow flames being over produced. No leaks at this time. Job complete
Luis M.
REFRIGERATOR MAYTAG MFI2570FEZ08 "Arrived on site for weak ice production. Found ice production only enough to cover bottom of bin,checked freezer temp,temp 5° in freezer section,20° in ice compartment. Icemaker dumped ice and filled. Called tech support ran test per tech support cooling temps good and ice not melting in ice bin. Removed icemaker found water in icemaker already freezing,replaced icemaker due to possibly defective thermostat in icemaker,icemaker ran through a cycle and filled with water. 7727830743"
Lou S.
MICROWAVE GE PEB9159SJ2SS "Arrived on site to install previously diagnosed and ordered part. Due to the wave guide cover being torn, I removed and replaced the cover ad tested. Unit is operating as designed. Job completed."
Jonathan M.
COOKTOP KITCHENAID KECC506RBL01 Arrived on site for cooktop that had a burning smell. Inspected unit and work area. Found left front infinite switch burnt but no wiring burnt. Replaced left front infinite switch and tested unit. Unit is working as designed. Call complete.
Wesley P.
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for failure to complete a cycle and breaker tripping. Recalibrated load. All operating as designed in testing. Advised that control would be replaced in event of callback.
Robert J.
REFRIGERATOR FRIGIDAIRE FRS26H5ASB5 Arrived on job to replace colb control. After replacement test operation. No leaks detected at time of service.
Noah D.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite to inspect fridge for icemaker issues, upon inspection found icemaker clogged with ice in funnel, replaced leaky valve to solve issues. Replaced valve.Complete"
Tyler B.
DRYER KENMORE 110.875117 Arrived to inspect unit with f1 control failure. Replaced control and tested properly
Brandon C.
REFRIGERATOR KITCHENAID KBFO42FTX05 "Arrived on site for customer complaint of door not opening and closing properly. Found frost on tracks causing door not to slide open properly, the door seal is sealing on every side of door. Recommend defrosting unit and wiping down all moisture inside freezer before turning back on."
Al R.
REFRIGERATOR WHIRLPOOL GD5DHAXVY06 Arrived to inspect side by side refrigerator not cooling.Found the condenser fan was the only fan running.The temperatures inside the unit were 65 degrees in both compartments.Accessed the compressor and found the compressor never powered on.Noticed the unit had a JUMP START device installed.Customer advised the unit was inside the residence when they moved in years ago.Returning with the capacitor and start device Unit is aged and this will possibly be a sealed system issue.Office to reschedule with customer due to harness being a PSP item.Needs more work; ordrng 1 CNOTE (RESEARCH. UNIT HAD A JUMP START DEVICE INSTALLED AND WANT TO MAKE SURE THIS HARNESS IS THE CORRECT PART.) and 1 WPW10291106 (WIRE HARNESS)
Noah D.
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site to inspect microwave for issues with UI beeping constantly and lights not working, ordering correct console and switch board. ; ordrng 1 W10143982 (SWITCH BOARD ) and 1 WP8206635 (CONSOLE )"
Al R.
WASHER LG WT5001CW/00 Arrived to install previously ordered part.Removed and replaced the PuB Main Assembly.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
David Z.
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site to diagnose one dishwasher that was not running pump when washing. Performed diagnostic cycle. Found F4E3 error for motor not running. Checked form voltage at motor and found voltage, but motor not running. Motor DOA. Replaced wash motor and retested. Unit is now working as designed. No water leaks found, call complete."
Brandon C.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for customer complaint of no ice production, found failed ice maker, I replaced ice maker, unit tested good."
Kevin B.
WASHER MAYTAG MHW5630HC0 "Arrived on site and replaced bellow, valves, hose and dispenser drawer, diagnosed on previous visit after replacement ran a diagnostic cycle and cannot find any leaks, job complete"
Eman J.
REFRIGERATOR KITCHENAID KFIS29PBMS02
Richard P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator with a crack in liner. The old refrigerator was exchanged for this new refrigerator.
Richard P.
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived onsite for the dishwasher not working properly. Ran diagnostics and found no error codes. Found that there is not enough water being supplied. Water valve is shutting off too soon. Will need to replace level switch. Ordering parts and schedule customer ; ordrng 1 W10195039 (switch,overfill)"
Brandon C.
REFRIGERATOR KITCHENAID KSSS42FKB00 "Arrived on site for customer complaint of unit not powering on, found failed switch, I replaced switch, unit tested good.
Robert J.
WASHER MAYTAG LAT9806AAE Arrived on job for complaints of noise. Found the pump cause of noise. Replaced pump and test. Noise level normal now. No leaks detected at time of service.
David Z.
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Arrived on site to diagnose refrigerator that was not making ice. Performed diagnostic and found noise coming from icemaker. Found it was grinding and tines not moving. Replaced icemaker and retested. Found everything is now working as designed, with no water leaks. Call complete."
Leonardo C.
OVEN GE JT5000SF3SS Arrived on site to test unit for loud noise. Found noise coming from convection fan. Checked fan and found bad motor and fan. Ordering new convection motor and convection fan office to reschedule. ; ordrng 1 WB02T10598 (FAN CONVECTION ) and 1 Wb26x23813 (CONVECTION MOTOR)
Leonardo C.
RANGE AMANA AGR5330BAS3 Arrived on site to replace front door panel. Replaced front door panel test unit and unit test good job complete.
Richard P.
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for the dryer not working correctly. Ran diagnostics and found that the vent tube was kinked and clogged. Removed vent tube and removed clog and straightened out vent tube and dryer tested good . Complete
Jacob S.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for unit not making ice. Put unit in diagnostics. Tested unit. Found no water getting to ice maker tray. Upon investigation. Found that water spout that goes directly into the tray was frozen. Cleared ice from spout. Tested unit. Unit test good. No leaks at this time. Job complete.
Richard P.
RANGE WHIRLPOOL WFE540H0ES2 Arrived onsite for the oven catching fire safety. Upon inspection found that there was a substance under the heat pan that caught fire during the pre heating of the oven could not determine what the substance is. Called safety hot line and reported my findings to them. Complete
Clif L.
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site to replace high voltage components for microwave. Replaced magnetron, capacitor, and diode. Tested unit and found all is functioning properly at this time."
Robert J.
MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on job for complaints of no power. Found the fuse open. Replaced all three switches and fuse. Ran test an when door is opened in mid cycle the fuse opened. Ordered both possible control but will need Auto to install ; ordrng 1 5304509634 (CONTROL ) and 1 5304509637 (CONTROL ) and 1 WPM085101 (FUSE )
Brandon C.
OVEN KITCHENAID KODE507EWH04 "Arrived on site to replace inner door frame, found the part ordered was not the correct size. I looked up and double checked model number, model number is correct and according to marcone, we have the right part. Submitting parts research. ; ordrng 1 CNOTE (PART RESEARCH FOR SMALLER SIZE DOOR FRAME ) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Robert J.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of no ice. Found the water pressure too low. Removed filter and retested. Water flow better. No leaks detected at time of service.
Wesley P.
DISHWASHER GE GDF520PSF2SS Arrived onsite and replaced latch and found symptom persistent. Latch defective.
Jonathan M.
WASHER MAYTAG MVWB855DC3 "Arrived on site for washer that is showing a low flow error code. Inspected unit and work area. Please do not in service diagnostics and found an F8 E1 (no/long fill), F3 E2 (inlet water temperature fault), F0 E3 (overload), F0 E4 (spin limited by water temperature), and F2 E1 (UI stuck key) error codes. Placing it in the manual fill in cold water valve would buzz but not draw in water. Replace in the water valve and tested unit. Unit is working as designed. Call complete."
Noah D.
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher for residue on dishes, upon inspection found the entire dishwasher covered in calcium, customer checked water softener and found it bone dry. Customer ran a wash cycle with vinegar to clean inside of dishwasher.
Jacob S.
OVEN WHIRLPOOL WFG550S0HZ1 Arrived onsite for door to unit not closing correctly. Tested unit. Found that hinges were bent. Replaced hinges. Tested unit. Unit test good. No leaks at this time. Job complete
David Z.
WASHER MAYTAG MVWX655DW1 "Arrived on site to diagnose washer they was making noise during cycle. Performed diagnostic and found 1 error code, F8E1 for long fill. Ran test cycle and found it filling fine, but heard noise coming from agitator. Found agitator was loose due to bolt backing out. Added loctite to agitator bolt and retightened. Retested and unit is no longer making noise and working as intended. Call complete."
Clif L.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site to replace previously ordered parts for refrigerator. Replaced Orion control, main control, evaporator cover, and door gasket. Verified proper operation through diagnostics and that the unit was registering proper temperature through the RC thermistor. All checks good at this time and no leaks were found at time of service."
Jacob S.
WASHER WHIRLPOOL MHW6630HW0 Arrived onsite to replace parts ordered by previous tech. Replaced valves. Tested unit. Unit test good. Also re leveled the unit. No leaks at this time time. Job complete
David Z.
REFRIGERATOR LG LSXS26366S00 "Arrived on site to diagnose refrigerator that’s not cooling in either compartment. Performed diagnostic on it. Found room temp in both compartments. Performed sealed system checklist. Found .58 amps drawn, Evap is dry and clear with no frost pattern. Unit will need sealed system, repair and AHS AUTHO. Unit will need sealed system tech. Office to reschedule for sealed system.; ordrng 1 2HOUR (SEALED SYSTEM JOB ) and 1 AUTHO (AHS AUTHO NEEDED)"
Tyler B.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to install previously ordered parts, removed and replaced drain pan and ice bucket. And flowed properly"
Al R.
MICROWAVE GE JVM3160RF5SS "Arrived to install previously ordered parts.Removed and replaced the fuse, filter board and control panel.Reassembled and unit still did not work properly. There was no power and no display.Called tech line and advised issues and repairs.Voltage was getting to the unit, but unit never powered on.
Al R.
REFRIGERATOR IKEA IX7DDEXGZ002 Arrived to install previously ordered parts.Removed and replaced the door and gasket.Reassembled and heated the gasket to the freezer cabinet.Advised customer to limit opening the freezer for at least 24 hours to let gasket form.Job complete
Luis M.
REFRIGERATOR WHIRLPOOL KSSS48QTX00 "Arrived on site for no cool. Removed cover found traces of dye on bottom section of evaporator,replaced sealed system components,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Lou S.
REFRIGERATOR LG LFXS30726S/02 "Arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the FC=21 degrees & RC=58 degrees. Checked temp in ice box=32 degrees. I found a small amount of ic built up on the evap cover. Checked the compressor and it was extremely hot. Amp reading was .40amps. I advised the customer of my findings and advised that the unit will need a sealed system repair consisting of replacing the compressor, access valve, dryer, and possibly one or both evaporators. The unit is within the five year warranty so I advised the customer to contact lg to schedule the repair. No water leaks observed during service, job completed."
Keith D.
RANGE AMANA AER6303MFS2 Arrived on site and tested operation found unit working properly as designed. Customer stated that the front panel gets hot. I explained to her that there are air flow vents coming from the front of the unit and heat will rise and escape there causing unit to heat up like that. Document picture of air flow vents. Job complete.
Noah D.
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to inspect fridge for not dispensing water, upon Inspection found the ice maker working, checked dispensing with no filter and got full stream, replaced filter back in and water continued. Realigned and checked for leaks. Job complete"
James C.
REFRIGERATOR WHIRLPOOL WRF757SDEE01 Arrived on site and tested temperatures. Found freezer at 0 degrees and fresh food at 40. Found odor coming from unit is not from a refrigerant leak but smells more like a cantaloupe. Instructed customer to place a couple of small bread tins or bowls with charcoal in them near return air vent and upper vent and change charcoal daily for 1 week to get rid of the odor. Unit tests good. Job complete
Al R.
REFRIGERATOR WHIRLPOOL MFI2665XEM7 Arrived to inspect gasket issues on a previously installed gasket.Confirmed the complaint and used my heat gun to form the gasket to the freezer cabinet.Customer Satisfied.Job complete
Scott M.
REFRIGERATOR JENN-AIR JS42NXFXDE01 "Arrived on site for right hinge issues . Found upper hinge creaking and rough opening . Customer said when opening it made a loud popping noise . Door is slightly out of alignment . Due to weight and size of door will need second man to change hinge . No water leaks detected at time of service . Please cal, to set return .; ordrng 1 TWOMAN and 1 W10691534 (hinge-door BOTTOM ) and 8 W11189635 (screw)s"
Wesley P.
WASHER MAYTAG MVWB765FW3 Arrived onsite and found unit operating with us level footing. Corrected and made smooth spinning. Advised customer on adjustment. All checks good.
Jonathan M.
REFRIGERATOR WHIRLPOOL ED5CHQXKB03 Rubbed on site to install previously diagnosed parts. Inspected unit and work area. Replaced fan blade and not in unit is working as designed. Call complete.
Clif L.
DISHWASHER WHIRLPOOL WDF130PAHB1 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found drain pump not fully mounted. Reset pump to proper position and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Lou S.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to inspect refrigerator temps and ice built up in RC section. Upon further inspection, the customer had the unit unplugged and defrosting. Customer provided a picture of the ice built up on the RC evaporator and cover. I disassembled the RC shelving and removed and replaced the evap motor harness. While the unit continued to defrost, I removed and replaced the HV control and found a gap in the drain tube at the back of the unit. Using silicone provided by manufacturer, I sealed the gap. I removed the remaining ice from the RC evaporator and tested the unit. Unit is operating as designed and beginning to cool. No water leaks observed during service, job completed."
Paul R.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived onsite for a refrigerator to replace previous diagnosed parts for the RC evaporator freezing up. I went to replace the harness and after removing the upper cover and air tower I found the top clips on the evaporator cover missing. I went to the shop and picked one up. I replaced the thermistor harness attaching it with foil tape and a zip tie. I replaced the evaporator cover and pan cover. I didn’t replace the gasket because it’s foamed in and only the lower flap was torn. I advised the customer to cut the flap off if it bothered them because it wasn’t affecting the sealing of the door. I removed the drain tube and cleared it and sealed it back in place.
Robert J.
WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of draining constantly. Removed hose from control but washer still draining. Ordered control. ; ordrng 1 W11256099 (CONTROL )
Keith D.
RANGE WHIRLPOOL W5CE3024XB Arrived onsite and tested operation found FR burner overheating. Tested BR burner it tested good and was working properly. Found the switch had failed to FR unit will need new switch to repair. ; ordrng 1 WPW10244639 (switch-inf)
Wesley P.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived onsite and found ice container damaged and causing issues. Replaced container and advised customer on repair. All checks good.
Clif L.
COOKTOP JENN-AIR JIC4536XS00 Arrived on site to diagnose a cooktop with a broken glass assembly. Tested unit and found impact on front edge of cooktop where crack is emanating from.
Paul R.
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived onsite for a refrigerator not dispensing water. I found the outlet tube from the reservoir frozen not allowing the unit to dispense. I defrosted the tube and tested the dispenser. The unit is working as designed. I went over recommended factory temperature settings with the customer. Call complete.
Tyler B.
REFRIGERATOR HOTPOINT HTH17CBT2RWW Arrived to install previously ordered fan. Replaced fan and was now operating.
Noah D.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site to inspect fridge for not cooling freezer, upon inspection found the bottom evaporator not freezing up except for a ball of evap
Scott M.
OVEN WHIRLPOOL KEMS308SSS05 "Arrived on site for unit not heating correctly. Found bake element burned up . Replaced element ,ran preheat all checked normal . . Job complete ."
Robert J.
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on job for complaints of not dispensing ice. Found drawer frozen shut. Will need to thaw the ice box. Customer will unplug day before to allow thaw. ;
Paul R.
REFRIGERATOR WHIRLPOOL KFIS29BBMS02 Arrived onsite for a refrigerator with ice melting and clumping in the ice bin. Ms stated the unit worked good since the previous visit and one day it wasn’t making ice. The next morning the bin was full but she noticed at the top of the bin the ice was sweating badly and melting more than normal. I found the ice box fan noisy and dragging some. I replaced the fan and tested the unit. All functions are working as designed. The FC temp was at 0 degrees. Call complete.
David Z.
REFRIGERATOR KITCHENAID KBSD608EBS01 "Arrived on site to diagnose refrigerator freezing items in the back of the unit. Performed diagnostic and checked RC. Found that unit had a lot of items obstructing the airflow channels behind the back shelves, and it was causing air to stay stationary. Customer was also keeping easy to freeze items in front of the diffuser door, and this will also cause freezing. Advised customer to create an airflow path to let air circulate and it should resolve freezing. Temps in both compartments were good. All is working as designed at his time. Call complete."
Leonardo C.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for console not working correctly. Found bad console ordering new console W11293216 office to reschedule could not get a good look at model number. ; ordrng 1 W11293216 (CONSOLE )
Scott M.
REFRIGERATOR WHIRLPOOL KBFS25ECMS00 "Arrived on site for above normal temps . Found dye in condenser tray. Will need sealed system repair. Ordering compressor ,evap, service port,Uv drier , 3 hrs . Parts are covered , labor 568.30 w/tax . Collected 119.06 w/ tax cc .Customer reaching out to whirlpool. Please call to set return .; ordrng 1 3HRS and 1 SERVICEPORT and 1 UVDRYER and 1 W10507884 (compressor) and 1 WPW10317014 (evaporator)"
James C.
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation. Found freezer temp at 1 degree and set to 0. Found fresh food at 37 and set to 37. Found unit will sound door open alarm with all doors shut and not register doors closed even when manually holding switches closed. Unit will need new ui and main control to repair due to communication error.; ordrng 1 W11330971 (UI)
Luis M.
REFRIGERATOR WHIRLPOOL URB551WNGZ0 "Arrived on site for noise complaint. Powered unit on removed evaporator fan housing fans operating correctly reinstalled cover,compressor powered on no odd noise from compressor.adjutsed housing to fan"
Paul R.
REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived onsite for a refrigerator to replace the FC door that Whirlpool shipped to the customer. Upon inspecting the unit I found the rails dragging and sticking badly. The rails need to be replaced with the new door.; ordrng 1 W10744961 (SLIDE) and 1 W10744962 (SLIDE)
Keith D.
OVEN KITCHENAID KOSE500ESS04 Arrived onsite and found unit dead checked thermal fuse found that it had failed installed new thermal fuse and tested operation. Found unit working properly as designed job complete.
Leonardo C.
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for left front burner not igniting. Found bad ignitor, replaced burner head test unit and unit test good job complete."
Eman J.
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived onsite for dishwasher not powering on. Tested the system found power connection undone. Fix power issue, tested system everything works as designed. No water leaks at time of service. Job complete."
Jacob S.
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for unit front burners not lighting consistently. Tested unit. Found that burners take some time to turn on. Ordered parts. Rescheduled with customer ; ordrng 1 WPW10183375 (cap-burner) and 2 WPW10515455 (burnr-head)s
Kevin B.
DRYER WHIRLPOOL WED5620HW1 "Arrived on site and inspected dryer and found it is rattling during operation, disassembled dryer and found contact point under motor mounts described in-service pointer W11378591A. Added sound pad under motor mount and noise has stopped. Job complete"
Leonardo C.
COOKTOP BOSCH NGM8655UC/01 Arrived on site to test unit gas leak. Test all valves and gas connections and could not find a leak at this time. Advised customer to get Plummer to check gas turn off. Job complete.
Jonathan M.
WASHER MAYTAG MVWB835DW4 "Random site for washer that is showing an LF code. Inspected unit and work area. Placing it in service diagnostics and found an F8 E1 (low/no fill), F3 E2 (inlet water temperature fault), and F7 E0 (loss of power) error codes. Tested unit in Emmanuel fill and found the cold water valve buzzing but not drawing and water. Replaced inlet water valve and tested unit. Unit working as designed. Call complete."
Brandon C.
OVEN KITCHENAID KODE500ESS04 "Arrived on site for customer complaint of error code when using upper oven, found failed oven sensor, I replaced sensor, unit tested good."
James C.
DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. Found loud ticking sound while unit running. Found tensioner pulley causing noise. Installed new from service kit and tested. Unit tests good. Job complete
Tyler B.
REFRIGERATOR WHIRLPOOL ED25DQXDW02 Arrived to inspect unit not turning off. Found black wire on timer not installed. Corrected and tested properly
Eman J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for dishwasher. Found that dishwasher track is faulty ordering, adjuster W10712395, track WP3385089, dish-rack adjuster WPW10195839, positioner WPW10195840. ; ordrng 1 W10712395 (adjuster) and 1 WP3385089 (track) and 1 WPW10195839 (dishrack adjuster) and 1 WPW10195840 (positioner)"
Lou S.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the RC & FC lights not working. I removed and raced the LED control and tested and the lights came on. Also, I found the deli control wasn’t lit up. I removed the control and found a small amount of water inside the deli door cavity. When I removed the control to clean up the water, the interior lights began to flicker. Customer advised that the unit is not making ice. I tested the ice maker in diagnostics test #56-no errors. Tested in test #57 and the ice maker operated as designed, but there was no ice in the bin. I found a large amount of ice built up on the FC evap cover. I was unable to get good temp readings due to the unit doors being opened too long. I am ordering the HV control, UI, FC evap motor/harness & deli control and scheduled return No water leaks observed during service. I had the customer sign a waiver of damages from defrosting the refrig
Clif L.
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found failed pump and motor assembly. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Kevin B.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and inspected dishwasher and found water to dishwasher is not turned on at source. After correcting ran a diagnostic cycle and it is operating properly. No water leaks detected at time of service, job complete"
Al R.
DRYER MAYTAG MEDE500VP0 Arrived to inspect front load dryer not heating. Confirmed the complaint and removed and replaced the defective element. Reassembled and unit tested as designed.Job complete
James C.
MICROWAVE GE JVM3160DF4WW Arrived on site and found handle has broken off of door. No signs of misuse. Installed new door and tested. Job complete
Eman J.
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived onsite to replace previous diagnosed parts. Replaced parts, tested system everything works as designed. Job complete. Ordering lid pantry WP67005930; ordrng 1 WP67005930 (lid-pantry)"
Eman J.
WASHER MAYTAG MHW6630HC0 Arrived onsite for washer not completing wash cycle. I tested the system it went through the full cycle with no error codes. Everything works as designed. No water leaks at time of service. Job complete.
Andy B.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven panel not working. Tested and inspected unit and found failed UI panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Tyler B.
WASHER WHIRLPOOL WFW94HEXL0 "Arrived to inspect unit shutting down during cycles, found unit drain pump would heat up and shut down. Replaced pump and tested properly
Kevin B.
RANGE WHIRLPOOL WFE975H0HZ1 "Arrived on site and inspected range and found door is not closing properly, reset hinges and it operating properly. Also leveled range, job complete"
Noah D.
VENTHOOD GE JV348L2SS "Arrived on site to inspect upper venthood for not venting, tested with paper and hand above microwave as well with no issues. Uncovered and watched fan with no extra movement or problems. Complete"
Kevin B.
DISHWASHER GE GLD5800L15BB "Arrived on site and inspected dishwasher and found it is 29 years old, tub is bowed outward, door no longer closes Hinges are rusted to the point where they are no longer engaging The structure of the dishwasher is not secure, not water tight,
Richard P.
WASHER WHIRLPOOL WTW5005KW0 Arrived onsite for the washer not going through cycles. Ran diagnostics and found no error codes. Tested all the functions of the washer and all tested good. Could not duplicate the issue the customer is experiencing. Found no issues at this time. Washer is working to manufacture specs. Complete
Robert J.
RANGE WHIRLPOOL WFE320M0JS0 Arrived on job to replace panel. After replacement test operation all functions working.
Leonardo C.
RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site to test unit for door not closing. Found broken hinge,replaced hinge test unit and unit test good job complete."
Lou S.
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site to inspect freezer not cooling. Upon further inspection, I found the unit unplugged. I plugged the unit in and when the compressor came on it was making a gurgling noise. I checked amp draw to,the compressor and it read 1.52amps. I checked the evaporator after approximately 10 mins of operation and it was dry/no frost pattern. I am ordering the sealed system consisting of the compressor, dryer, access valve and evaporator. Also a CNOTE-2 HOUR JOB AND CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. Unit was left unplugged.; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"
Noah D.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site to inspect fridge for leaking issues, upon inspection found residue and leaks in dispenser area, replaced water valve and retested for leaks, no problems found. Complete"
Chase S.
REFRIGERATOR n/a "Arrived on site. Uninstalled built in refrigerator, disconnected water supply and left on floor skid. Customer will call office when ready to reinstall unit.
James C.
COOKTOP WHIRLPOOL KECC607BBL02 Arrived on site and found right rear corner of top broken. Also found counter top cracked at same spot of cooktop. Showed damage to project manager before repairing. Took photos of damage to top and countertop. Installed new cooktop and tested. Unit tests good. Job complete
Eman J.
WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for washer not working. Tested system, everything works as designed. Job complete."
Brandon C.
DISHWASHER WHIRLPOOL KDTE504DSS0 "Arrived on site for customer complaint of UI panel not working, found failed panel, I replaced panel, unit tested good.
Al R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived for the 3rd time to inspect leaking at the dispenser.Added both the pressure valve and tube.Unit wouldn’t dispense, so I called Whirlpool Tech line and spoke with BUTCH.Advised him of my findings and parts installed.System was down, so no notes were added from Techline.
Al R.
WASHER FRIGIDAIRE LTF7000EG0 Arrived to inspect front load Frigidaire washer not starting.Confirmed the complaint and removed and replaced door latch.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
David S.
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for microwave not heating. I inspected unit and work area. I found the fuse was broken. I replaced the fuse, cap, diode, and magnetron. I plugged the unit back in and the fuse blew again. I checked the wiring and found one of the interlock wired wrong, I corrected the wiring. I powered the unit and and could hear it chatter when trying to heat. I replaced both interlocks and and the control board..; ordrng 1 W11252186 (interlock) and 1 W11252187 (interlock)"
Jonathan M.
REFRIGERATOR WHIRLPOOL GX5FHTXVY07 Arrived onsite for refrigerator that was leaking out of the bottom and was making hollow ice. Inspected unit and work area. Customer advised he only real problem was the leaking issue. Removed freezer evaporator and found drain hole plugged up with ice. Steamed out ice obstruction and removed ice buildup. Unit is draining and working as designed. Call complete.
Lou S.
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the FC rails, ice maker fan blower and UI failure I am replacing all parts. However, when I disassembled the FC door/drawers, I found a large crack in the liner starting at the evaporator drain and traveling to the opening of the FC section/door area. I contacted the office (MS) and advised of my findings.
David Z.
MICROWAVE WHIRLPOOL WMC50522HB0 "Arrived on site to diagnose microwave that is not heating and had make some mist / smoke. On arrival found unit had no power to it. If you tap on the unit or slam the door hard enough you can see power flicker. Unit will not even stay on long enough to perform a test cycle. Unit is also NON SERVICEABLE. If we could perform a repair unit would need a control board and wiring harness to restore power to the other systems. Since unit is non serviceable from the Mfr, it needs to be replaced. No action we can take as diagnostic only was requested. Call complete."
Luis M.
REFRIGERATOR KITCHENAID KRFC300ESS00 "Arrived on site for water leaking into ice bin. Diagnosed crack in icemaker housing causing water to leak from housing,replaced icemaker,ran icemaker through a cycle water filled icemaker with no leaks"
David S.
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previous diagnosed parts. I gained access to the pump and motor assembly, removed the failed component and replaced new. I ran a test cycle and the unit operated as designed. No water leaks detected."
Leonardo C.
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged cooktop and vent and panel. Replaced cooktop and vent will order new panel W11175518 office to reschedule ; ordrng 1 W11175518 (PANEL )
Tyler B.
DISHWASHER KITCHENAID KDTE104ESS2 Arrived to inspect unit not washing and broken adjusters . Found unit not pump and would need pump and adjuster kit. and 1 WPW10546503 (adjuster) and 1 WPW10605057 (pump and motor assy)
Brandon C.
WASHER MAYTAG MHW5630HW0 "Arrived on site for customer complaint of unit leaking, found leak coming from dispenser, I replaced dispenser tested good."
Chase S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to check refrigerator for not calling properly after last repair. Found fresh food evaporator fan not running. Also found fresh food evaporator completely frosted up due to fan operation. Defrosted evaporator and refit all harness connections to evaporator fan. Fan is operational and evaporator is clear allowing good airflow. Replaced user interface and made sure all shelves were level. Door is not scratched but just had a water mark underneath the dispenser. All checks good with the refrigerator job complete
Keith D.
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and installed previous diagnosed part tested operation found unit working properly at time of service. Job complete
Lou S.
WASHER MAYTAG MAV208DAWW "Arrived on site to inspect washer not spinning out clothes. Upon further inspection, I tested the unit in spin mode and it failed. I attempted on several different cycles to get the unit to function and it failed. I am ordering the transmission assembly, all brakes components, CNOTE-2 MAN JOB, CNOTE-2 HOUR JOB & CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 35-6918 (stator,brake) and 1 35-6615 (ht trans s) and 1 WP35-2017 (retainer-) and 1 21002010 (brake rotor) and 1 WP21001910 (spring- br) and 1 WP21002026 (snubber)"
James C.
REFRIGERATOR GE ED2NHGXNQ00 Arrived on site and installed new ice door kit. Verified operation and found unit working properly. Job complete
Tyler B.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect unit with no display. found console dead. Replaced and tested properly
David S.
WASHER AMANA NTW4516FW3 "Arrived on site for washer not draining. I inspected the unit and work area. I found the drain line was full of derby and allowing the unit to drain. I removed the drain pump and hoses, I cleaned all hoses and drain pump out. I ran the unit through a test cycle, the unit operated as designed. I found the wall drain was clogged and over flowing. It’s in a garage. I cleaned up the water the best I could, and explained to the customer they will have to have a plumber come out to clear he all drain. Unit operated as designed,m no water leaks detected."
Lou S.
COOKTOP JENNAIR JIC4430XS00 "Arrived on site to inspect cooktop error codes. Upon further inspection, I found the unit showing F40. Attempted to test and due to the error code, it would not operate. I found service pointer W10556232A, and due to the error code, the pointer directs to replace the module. I had the customer sign a waiver of damages when removing glass cooktop. I removed and replaced the module and programmed the unit to #24 as stated in service matters tech sheet. Tested the unit and it operated as designed. Job completed."
Wesley P.
MICROWAVE KITCHENAID KMLS311HSS6 "Arrived onsite and replaced lamps with correct parts with no change. Ordering control board to repair lighting issue. Office to reschedule. ; ordrng 1 W11129649 (PCBOARD), states that autho needed"
David S.
WASHER MAYTAG MHW5500FW1 Arrive on site for washer not draining. I inspected the unit and work area. I found the unit showing fault code F9E1 long drain. I have the unit manually drain. I could hear the pump running and some water draining. I disassembled the unit and found the drain pump filter clogged. I removed the debris and cleared the hoses. I reassembled the unit and ran a test cycle. Unit operated as designed no water leaks detected. Job complete.
Noah D.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to install cabinet seal due to damage while installing, replaced cabinet seal and installed dishwasher with proper screw holes and alignment. Complete"
David Z.
VENTHOOD WHIRLPOOL KXD4636YSS0 "Arrived on site to diagnose downdraft stuck in the down position. Performed diagnostics on unit. Customer had removed the grease filters, making their micro switches open and unit stuck down. Was able to actuate switches to raise unit up, but as soon as I did unit would hit the top position, and slowly sink back down into the housing. This is a sign of failed torsion springs which can no longer hold the unit up
Wesley P.
REFRIGERATOR WHIRLPOOL KRFC704FBS01 Arrived onsite and found unit fill spout heater wire snapped. Ordering door to repair heater to correct ice production. Advised customer on wait time. Office to reschedule. ; ordrng 1 W11254958 (LEFT DOOR. )
Jonathan M.
REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived on site for refrigerator that still not making ice. Inspected unit and work area. Tested unit thermistors and all checked good. Removed icemaker cover and try to jumper unit. Unit would not jump. Tested voltage at the icemaker and found proper voltage. Replaced icemaker and ice maker harness and tested unit. Unit jumped and filled with water. Told the customer to give the unit 24 hours to start making ice. Call complete.
Luis M.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for cooling issue in fresh food. Removed evaporator cover,found drip pan warped,ran diagnostics fan not powering on,faulty thermistor. Replaced fan motor,drip pan and thermistor. Per service pointer W11092686E secured thermistor to correct location on suction line using foil tape and zip tie,secured evaporator to liner using clamps and a zip tie,secured back cover with 4 screws. Ran diagnostics checked air flow good,changed defrost setting to basic., used 1 W10836964 (DRIP PAN) from stock"
Luis M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Arrived on site for no ice. Ran diagnostics,all test passed no errors on icemaker ran fill test no water entering icemaker, removed housing ohmed heater good,good voltage to heater, defrosted fill tube,ran diagnostics icemaker filled with water."
Leonardo C.
OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaced control board test unit and unit heating to 350 job complete.
Richard P.
WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for the washer leaking water out of the drawer. Upon inspection found that there is water residue on the drawer and on the side of washer. Replaced drawer and tilted back washer and washer tested fine and no leaks. Complete
Luis M.
FREEZER UNKNOWN GAFZ30FDGB01 "Arrived on site for no cool. Fans running,removed compressor cover,found compressor extremely hot to the touch,removed starter,installed a new start powered unit on compressor not powering on diagnosed a defective compressor. Ordered compressor and filter drier. ; ordrng 1 W10913906 (ACCESS VAVLE) and 1 WPW10143759 (DRIER UV) and 1 WPW10750849 (COMPRESSOR)"
Clif L.
TRASH COMPACTOR KITCHENAID KUCS03FTSS0 Arrived on site to diagnose a trash compactor that is not cycling properly. Found motor gearing stripped out and slipping. Replaced motor gearing and tested unit. Found all is functioning properly at this time.
Wesley P.
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived onsite and found icemaker unable to cycle. Replaced icemaker and tested. All checks good
Brandon C.
WASHER MAYTAG MHW5630HW0 "Arrived on site for customer complaint of unit leaking a little water out of front center door. Found door not making good enough contact with bellow, ordering door hinges, inner door, and door bellow. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10208415 (hinge) and 1 W10208415 (hinge) and 1 W10299097 (HINGE) and 1 W10312805 (bracket) and 1 W10897390 (BELLOW) and 1 W11178958 (INNER DOOR)"
Andy B.
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to install previously diagnosed interlocks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Kevin B.
RANGE WHIRLPOOL WCG97US6HS00 "Arrived on site and found left rear igniter switch does not stop igniting, replaced both left valves and switch harness again end it is working correctly, job complete"
Wesley P.
OVEN KITCHENAID KODE500ESS02 Arrived onsite and found harness coming disconnected to console. Repaired by inserting properly. Now unit is operating as designed. No parts needed.
Eman J.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site for refrigerator freezer light not coming on. Tested system found freezer light faulty. Replaced light, tested system. Everything works as designed. Job complete"
Al R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect valve chattering.Confirmed the complaint and reseated the water line at the valve.Also adjusted the pressure at the wall.Unit now operates as designed.All water lines were dry at the time of service.Job complete
David Z.
DISHWASHER KITCHENAID KUDS01FLSS6 "Arrived on site to diagnose dishwasher with door that lost tension. Performed diagnostic and found the right side link retainer was broken and right side rope had snapped. Customer approved. Replaced both links and retested. Door is now working as designed.
Richard P.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for the refrigerator ice maker not working. Upon inspection found that the ice maker was not in the home position it was broken. Replaced ice maker and tested fine no leaks detected complete.
Scott M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for fresh food not cooling . Replaced diffuser due to frost build up in door . Also found return vent completely bye insulation covered in fresh food . Cleaned out insulation. Air flow is now proper . No water leaks detected at time of service. Job complete .
Al R.
DISHWASHER WHIRLPOOL DU915PWPS2 Arrived to inspect dishwasher making unusual noises.Confirmed the complaint and found a large piece of the utensil basket near the pump and motor.Unit operates as designed.All water lines were dry at the end of service.Unit is aged and louder than it was years ago.Job complete
Eman J.
WASHER MAYTAG MHW3505FW0 Arrived onsite for washer leaking water. Tested system found no water leak. Job complete.
Jacob S.
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for unit being stuck in den mode. Tested unit. Could not get out of setting. Replaced timer control to unit. Tested unit. Unit test good. No leaks at this time. Job complete