We serviced a
JENN-AIR DISHWASHER
Model JDAF5924RX00
Near Austin, Texas 78730
Matthew
Job Details:
06/10/2025
"Arrived onsite for unit right hinge making noise. Found unit not making noise, however unit is not set properly. Unit needed leveling and door screws and panel tightened. Secured unit and unit is now functioning properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Round Rock, Texas 78681
Andrew R
Job Details:
06/10/2025
"Arrived onsite for previously diagnosed parts. I replaced the tub,basket,washplate,gearcase,splutch,belt,filter, and filter screw. Ran a calibration cycle and tested unit. Unit now operates as designed and no leaks are present during time of service. Call complete. (Note basket was mislabeled as tub but was correct part.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFC9636RZ00
Near Austin, Texas 78705
Scott
Job Details:
06/10/2025
"Arrived on. Site for fans making g alot of noise . Also crisper not sitting correctly as well as bin on right hand side door not staying in. Found on crisper drawers , packing tape was still in place and Interfering with tabs locking in place . Removed tape and drawers are flush now . Found nub on right hand door for bin mismolded . Ordering right hand fresh food door . No signs of frost on evaps or any moisture collecting . No water leaks detected. Called to set return ; ordrng 1 W11466511 (Right side door ss fresh)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Buda, Texas 78610
Luis
Job Details:
06/10/2025
"Arrived on site. Replaced defective evaporator fan motor, ran diagnostic fan powered on and running as designed. W11578030"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Wimberley, Texas 78676
Luis
Job Details:
06/10/2025
"Arrived on site. Found thin ice in bin,powered unit off drained water, ran a normal cycle found water only filling half way to top of water pan,ran diagnostic thickness set to max. Replaced defective recirculating pump,ran diagnostic and cycled through ice thickness,powered unit off ran a normal cycle water filled to top of water pan,watched a thick slab be made,dropped and watched a 2nd thick slab formed uploaded pics,showed customer slab thickness and cute thick cubes. unit working as designed. W11542867"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Seguin, Texas 78155
Andrey
Job Details:
06/10/2025
"Arrived on site to test unit for squealing noise and burn smell, tested unit found ceased idler pulley causing burning smell, replaced all parts from repair kit and tested unit is now running as designed no leaks detected job complete installed 4392067"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Seguin, Texas 78155
Andrey
Job Details:
06/10/2025
"Arrived on site to test unit for not working properly, tested unit found belt slipped off and got damaged, replaced belt and tested unit is now running as designed no leaks detected job complete installed W11239857"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near New Braunfels, Texas 78130
Andrey
Job Details:
06/10/2025
"Arrived on site to test unit for not working properly after control replacement, tested unit found unit deep water knob not working, water level does not adjust, inspected and found loose connection on knob connector tested after securing the connector and unit is now functioning properly job complete no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kyle, Texas 78640
Andrew
Job Details:
06/10/2025
"Arrived on site to test unit for not washing. Found errors f8e1, f1e1 and f3e1. Entered diagnostics and unit would randomly enter into drain. Replaced control(W11603810) and completed diagnostics with no issues. Unit is now working as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78737
Tim M
Job Details:
06/10/2025
"Arrived on site to test unit for not dissolving pod. Upon arrival customer stated about 40% of the time, when pod is dispensed it gets caught up in the dishes and does not dissolve. Ran a test cycle, unit filled and wash motor engaged properly. Advised customer that if the pod is being dispensed but is getting caught up in dishes, the way the dishes are loaded has to be changed. Dispenser activates and released the pod properly. Showed customer where the pod typically lands and which areas should be clear. Customer will try to load them a different way. At this time unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Buda, Texas 78610
Tim M
Job Details:
06/10/2025
"Arrived on site to test unit for noise. Upon arrival customer stated unit makes a quiet tick once in awhile and unit is still experiencing long dry times. Engaged cycle, slight tick was heard but it is coming from the roller bearing slightly moving when hitting the joint on the drum. Noise is normal and will not affect operation. Ran a vent test, test shows poor airflow. Removed vent hose and ran another vent test, test shows no air restrictions. Still an issue with the venting system, customer will be contacting vent cleaning service. At this time unit is running as designed, no parts installed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near New Braunfels, Texas 78130
Andrey
Job Details:
06/10/2025
"Arrived on site to test unit for loud noise, tested unit found a rattling noise coming from the back pulled our unit and was not able to mimic the noise, applied sound pads in all possible areas where the noise can com from and advised customer to monitor if the noise returns call us back, at this time unit is running as job complete installed W11113654"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near West Lake Hills, Texas 78746
Andrey
Job Details:
06/10/2025
"Arrived on site to test unit for loud noise, customer stated that when the home was empty the noise was alot louder, but since they moved in its less, explained to customer that the noise is normal and is coming from the evaporator motor, inspected and did not find anything unusual noise is within specifications, advised to monitor and if it get louder to take a video and call us back, at this time unit is running as designed no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, Texas 78737
Tim M
Job Details:
06/10/2025
"Arrived on site to test unit for leak. Upon arrival customer stated leak is from the center of the unit underneath. Tested unit, could not mimic issue but evidence of a leak from the diverter motor is present. Replaced sump assembly (WPW10671941) as precautionary and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near New Braunfels, Texas 78132
Andrew
Job Details:
06/10/2025
"Arrived on site to test unit for ice not dispensing and ice bin freezing in place. Found ice maker did not respond. Also found ice door has to much play. Recommending ice maker, ice door and sealing liner and cabinet with silicone. Office to reschedule with customer. ; ordrng 1 W10873791 (Ice maker) and 1 WP482338 (Adhesive)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Austin, Texas 78737
Tim M
Job Details:
06/10/2025
"Arrived on site to test unit for freezing food. Upon arrival customer stated there is frost in the FC and food is freezing in the RC on the back of the shelves. Inspected unit, found unit is not pushed all the way to the back wall causing the air divider to not make contact. Same issue is reoccurring, hot air leaving the unit compartment is causing the backside of the cabin to heat up and transfer heat to the evaporator coil which gives an inaccurate temp reading and unit begins to overcool. Pushed unit to the back wall, raised front of the unit to ensure air divider is making contact from top to bottom. Air divider is now properly installed. Unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Austin, Texas 78737
Tim M
Job Details:
06/10/2025
"Arrived on site to test unit for F7E9 error code. Upon arrival customer stated the unit will notify her phone the unit is off balance every cycle, F7E9 error code appears as well. Entered diagnostics, found F7E9 locked rotor and F0E5 off balance error codes stored. Cleared codes and ran a test cycle, all components are properly engaging. Unit is not getting thrown off balance, between basket and tub is clear, no evidence of a failed gearcase. After performing several checks, concluded the unit would need a new harness and control. Potential stretched parts of the harness or worn parts causing improper resistance readings causing unit to throw false off balance error codes. Replaced harness (W11568984) and control (W11687818). Ran a test cycle, ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Seguin, Texas 78155
Andrey
Job Details:
06/10/2025
"Arrived on site to test unit for constant running, tested unit found drain pump not disengage, found no issue with harness, replaced control per service pointer, unit is now running as designed no leaks detected job complete installed W11607637"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78519LZ00
Near Lockhart, Texas 78644
Leonardo
Job Details:
06/10/2025
"Arrived on site to test unit for blower not sucking correctly. Tested the unit and found the blower humming but not turning. Pulled the unit out and found the blower was receiving voltage but not working. Replaced the blower, tested the unit, and the unit is working correctly. Job complete."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS2
Near Kyle, Texas 78640
Leonardo
Job Details:
06/10/2025
"Arrived on site to test the unit for a blower not working. Lights are coming on, but the blower was still not operational. Upon testing the unit, I could hear the fan humming but not rotating. I manually rotated the blower and found debris stuck inside. I removed the debris and tested the unit again. The blower is now working as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Austin, Texas 78731
James K
Job Details:
06/10/2025
"Arrived on site to replace previously ordered part. Upon arrival, W11735839 IM kit. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, Texas 78738
James K
Job Details:
06/10/2025
"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace ice maker cover. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near New Braunfels, Texas 78132
Tim M
Job Details:
06/10/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival replaced roller bearings, pulley wheel and belt using a repair kit (4392067) and inner door (W11465962). Door is no longer sagging and noise have been eliminated. Unit is now running as designed, job complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near New Braunfels, Texas 78132
Tim M
Job Details:
06/10/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival broke out washplate and replaced hub nut (W10528947), washplate (W10902814) and suspension (W11130362). Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Seguin, Texas 78155
Andrey
Job Details:
06/10/2025
"arrived on site to replace previously diagnosed motor and moisture sensor harness, had to break out the blower wheel, replaced motor, wheel and harness and tested unit is now running as designed no job complete installed WP697772, W11549461, WPW10297258"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Seguin, Texas 78155
Andrey
Job Details:
06/10/2025
"Arrived on site to replace previously diagnosed door , name plate, and cam, replaced parts and leveled doors unit is now functioning as designed job complete installed W11652980,W11397972,W11223753"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, Texas 78666
Andrey
Job Details:
06/10/2025
"Arrived on site to replace previously diagnosed basket and wash plate, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11172199, W10819191"
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDM01
Near Waco, Texas 76707
Lou
Job Details:
06/10/2025
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve and UV dye drier. I evacuated the system then cleared it with nitrogen. When I went to clear it, I removed the access valve from the compressor and some oil came out of the compressor. Once I had the compressor and old drier removed, I brazed an access valve to the Yoder loop and blew the condenser and evaporator out with nitrogen and no oil came out of the condenser line. I installed the compressor, access valve, and UV dye drier and vacuumed the system down to -30/0 and the vacuum held. I installed 47g of R600 refrigerant and allowed the system to equalize. Plugged the unit in and tested and it is beginning to cool. Evap has a good frost pattern, but can still hear a slight gurgling noise from the evap. I recommended the customer allow the unit to cool for 24 hours to get to appropriate set temps. Unit is operating as designed and no water leaks observed during service, job completed. W11506635, WPW10143759, W11580057"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Waco, Texas 76708
Lou
Job Details:
06/10/2025
"Arrived on site to inspect washer vibrating during wash cycles. Upon further inspection, the customer advised the unit has been getting off balanced. I opened the lid and pushed down on the tub assembly and when I released the assembly and it bounced back up, it moved all over the place instead of coming straight back up. I removed and replaced the suspension rods and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11130362"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manor, Texas 78653
Daniel A
Job Details:
06/10/2025
"Arrived on site to inspect washer going out of balance and splashing water. Upon further inpsection, I placed the machine into diagnostics and observed error code F0E5. I checked the suspension and found it to be in good condition. I gained access to the underside of the machine and did not observe any issues or leaks. I ran an automatic test and observed as all components functioning as normal. At this time the washer is operating as designed and no issues found. I advised the customer that occasionally the clothes will need to be rearranged during the spin cycle as to make sure the basket does not go out of balance. I also advised the customer on load sizes."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Elgin, Texas 78621
Daniel A
Job Details:
06/10/2025
"Arrived on site to inspect refrigerator not cooling. Upon further inspection i checked the temperatures and measured 25 degrees FC and 40 degrees RC. I verified that the compressor and fans were running. I gained access to the evaporator. And found a very minimal frost pattern (photo). The refrigerator still has a sealed system problem. I am ordering the compressor, evaporator, access valve and uv drier. And 2hr job. W11578004 W11580057 W11506635 WPW10143759; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 CNOTE (2 hr)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS01
Near Waco, Texas 76708
Lou
Job Details:
06/10/2025
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised the ice maker is functioning again as they have cycled power to the unit and few times to reset the controls and now it's working. I found the tray full of ice and the bin with ice in it as well. I found the unit not leveled as it's has a slight tilt forward. I placed the unit in diagnostics and checked error codes in test 56 and found E0-no errors. I tested the ice maker in test 57 and the ice maker harvested as designed and dumped the ice in the bin. I tested the fill tube in test 45 and the tray filled with water. I found condensation on the top of the FC door gasket and when I went to close the FC drawer, it gave some resistance. Also found frozen condensation in the FC section due to the drawer not fully closing. I leveled the unit and retested all doors and found the unit is operating as designed. No repairs needed at this time as unit is operating as designed. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near China Spring, Texas 76633
Lou
Job Details:
06/10/2025
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised the ice dispenser is not working properly and the ice maker is fine. I tested the ice dispenser and could hear the dispenser motor come on and the ice bin popping as if it's not catching on the motor coupling. I removed the ice bin and removed the ice to find ice jammed in between the rotary blades and the crush housing. I attempted to remove the ice from this area, but it would not come out. I ran the bin under some hot water and it loosened up the ice and I was able to turn the auger but it was giving some resistance when turning as if it were bent. I placed the bin back in the unit and tested the dispenser again and watching the auger turn, it appears that it is bent. Since this is the second time the customer has had this issue, I am ordering the ice bin and scheduled return service for 06/20/25. No water leaks observed during service. ; ordrng 1 WPW10558424 (Ice bin)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Elgin, Texas 78621
Daniel A
Job Details:
06/10/2025
"Arrived on site to inspect range tripping the breaker. Upon further inspection, I verified that the unit was wired correctly and that there was no visual damage to any wires or components. I followed saftey protocol by documenting with photos the location of the unit and terminal block. I replaced the control and both elements per manufacturer's guidlines. I started the burn off process by removing the ground connection at the terminal block and setting the oven to bake at 500 degrees for 30 minutes. After 30 minutes, I reattached the ground connection and tested the oven. The oven is no longer tripping. I set the oven on bake at 500 degrees and set for 2 additional hours. I called Saftey to document. Sr 7741747361."
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near China Spring, Texas 76633
Lou
Job Details:
06/10/2025
"Arrived on site to inspect ice machine not working with power on/off indicator flashing. Upon further inspection, I placed the unit in diagnostics and tested. All components are operating as designed except the bin thermistor error was flashing. I tested the bin thermistor and it is showing to be 353 kohms which is way out of range for this thermistor. I removed and replaced the bin thermistor and the power on/off indicator stopped flashing and the unit began to perform a cycle. I allowed the unit to continue with the cycle and it is operating as designed as a sheet of ice began to form on the evaporator. No water leaks observed during service, job completed. WPW10511923"
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Elgin, Texas 78621
Daniel A
Job Details:
06/10/2025
"Arrived on site to inspect dryer not heating. Upon further inspection, I verified proper voltage at the terminal block. I gained access to the inside of the dryer and tested the thermostats and heating element. The thermal cutoff was reading OL. I replaced the heater thermal fuse. I found that the heater was in good condition. I reasembled the unit and tested the cycling temperatures, and the dryer was cycling g properly. I ran an airflow test and found that the dryer has good airflow. Thedryeris. Pw operating as designed. W10900067"
We serviced a
WHIRLPOOL REFRIGERATOR
Model et20dkxaw00
Near Georgetown, Texas 78628
David Z
Job Details:
06/10/2025
"Arrived on site to follow up on unit overcooling. Rechecked repair, and found items close to vents were freezing. I found refrigerator set to warmest setting, freezer set to coldest. I changed the freezer setting to warmer, which closed off the damper door some. This should resolve any overcooling since all unit seems to be working properly. No additional money's collected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cedar Park, Texas 78613
David Z
Job Details:
06/10/2025
"Arrived on site to follow up on sealed system repair. Tapped system and found pressure present, 25psi. Evacuated system. Removed drier and compressor. Installed new drier and added nitrogen to make sure no oil present. System seemed clear. Replaced compressor and vacuumed down. Found good vacuum and vac held. I tried charging and found the system charging abnormally slow. I replaced the drier again and charged from the high side. System still charging slow. Added some heat and got a proper fill. Ran unit and compressor kicked on one started cooling. Advised customer there may be a potential bend or kink in the yoder loop causing the slow charge, and to let us know if there are any further cooling issues. Repair completed. Parts used - W11506635, WPW10143759, W11727250."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS11
Near Austin, Texas 78726
David Z
Job Details:
06/10/2025
"Arrived on site to follow up on microeave blower repair. Removed unit from cabinet and found blower motor molex was not plugged into its socket. Plugged in blower and ran. Verified blower working properly. Repair completed, no parts needed. Construction not present in unit to sign ticket."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Round Rock, Texas 78665
David Z
Job Details:
06/10/2025
"Arrived on site to diagnose leaking washer. Tested unit and found before even filling you can hear the basket banging around. Found basket support / bearing are broken so basket can be shaken around inside the tub, and is likely leaking from the rear. Ordering 2 man job and tub and basket to resolve. Once new basket is installed unit will still need to be rechecked for a leak. Office to schedule. ; ordrng 1 W11314666 (Hose) and 1 W11460604 (Tub and Basket) and 1 W11314361 (Rotor) and 1 W11354541 (Stator) and 1 W11557803 (Rotor Screw)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Cedar Park, Texas 78613
David Z
Job Details:
06/10/2025
"Arrived on site to diagnose dead dishwasher. On arrival confirmed no power when buttons pressed. I checked the terminal block and found L1 and Neutral burnt, Neutral severed. Failure was either from a surge or bad / loose wire nuts. I cleaned up the wiring and installed new wire nuts. Tested and confirmed unit working as designed. I cautioned the customer to still have that wiring checked out due to possibly bad wiring or integrity asap. Wires were not loose when service was concluded. No parts used. Repair completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Austin, Texas 78745
James K
Job Details:
06/10/2025
"Arrived on site for unit not starting. Upon arrival, found wash motor energized but not running. Proceeded to replace W11613479 motor&sump. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78749
James K
Job Details:
06/10/2025
"Arrived on site for unit not starting. Upon arrival, confirmed door switch has continuity and correct incoming voltage to terminal block. Proceeded to replace WP3392519 thermal fuse, WPW10185982 timer and WPW10117655 relay. Tested unit and now unit is functioning as designed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA02
Near San Marcos, Texas 78666
Luis
Job Details:
06/10/2025
"Arrived on site for unit not powering on. Found water in bin,unit not powering on diagnosed a defective external drain pump,removed water,replaced pump,ran water through new pump water drained checked tubing and connections no leaks. Ran a normal cycle pan filled,water drained unit working as designed. W11539855"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Killeen, Texas 76549
Tyler
Job Details:
06/10/2025
"Arrived on site for refrigerator not cooling. On arrival found ice bin full and all fans and compressor working. Found rc thermistor broken and not reading at all. I also found rc evap cover broken and hanging on by one screw and damper had powered rust failing out of its internal motor. Rc Drip pan was also bowed. Replaced wpw10277799 thermistor harness and im ordering WPW10501260rc cover, WPW10248595 damper control. I did find unit had a previous ss repair from another company and pressures weren't always equaling properly during tests. Couldn't find any uv dye. Returning with previous parts and instructed customer to keep an eye on temps until return visit. Office to reschedule once availability of parts is known. ; ordrng 1 WPW10501260 (Cover) and 1 WPW10248595 (Damper control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Mustang Ridge, Texas 78610
Luis
Job Details:
06/10/2025
"Arrived on site for noise complaint. At time of visit no odd noises,customer described noise,removed kickplate adjusted front brackets that hold compressor due to possible vibration noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Buda, Texas 78610
Luis
Job Details:
06/10/2025
"Arrived on site for no ice. At time of visit ice bin half full,removed bin found ice and frost build up on cover by bail arm,removed cover and icemaker,cleared ice and frost build up. Reassembled unit ran checked harness no damage to wires,ran diagnostic, ran harvest test passed ran fill test passed,ran fan test good air flow changed defrost setting to basic."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Coupland, Texas 78615
Joe Z
Job Details:
06/10/2025
"Arrived on site for leaking. Upon arrival, ran diagnostics to test components. Unit fills, and drains correctly with no leaks detected. Ran automatic test cycle and completed without leaking. Found on a normal cycle without laundry, during agitation , water splashes over tub ring. Contacted Techline for assistance . Spoke with Curt. Was told need to run a normal cycle without detergent . SR# 7741747624. Customer will monitor unit and call back if needed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78738
James K
Job Details:
06/10/2025
"Arrived on site for frost behind FC evaporator. Upon arrival, defrosted all ice buildup and found bimetal on upper section of the suction line near the liner. Moved back to original position. Tested all components and heater, bimetal and voltage is good. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
JENN-AIR OVEN
Model JJW2830LL01
Near Austin, Texas 78732
James K
Job Details:
06/10/2025
"Arrived on site for F0E2 code. Upon arrival, removed console and found loose wire to the blue connector. Photo attached. Ordering W11598133 console. Office to reschedule ; ordrng 1 W11598133 (Console)"
We serviced a
MAYTAG DRYER
Model MED5820TW0
Near Austin, Texas 78703
Scott
Job Details:
06/10/2025
"Arrived on site for dryer not heating . Found unit it is heating , but taking multiple times to dry loads. Found dryer pushed back too far and caused vent hose to crimp. Shifted dryer forward and unlinked vent hose . Cleaned lint out of hose . No parts used . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Georgetown, Texas 78633
Tyler
Job Details:
06/10/2025
"Arrived on site for dishwasher leaking. Autorival confirmed the issue and found drain hose cracked and replaced it wpw10545278. retested dishwasher and found it working as designed with no leaks, call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Driftwood, Texas 78619
Andrew
Job Details:
06/10/2025
"Arrived on site and replaced slides(W11658402), brackets(WPW10330993 and wpw10330991) and light module(W11602886). Advised customer to monitor. Temps were correct in both compartments on arrival. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Belton, Texas 76513
Tyler
Job Details:
06/10/2025
"Arrivec on site for range still tripping breaker. On arrival confirmed issue and verified unit was getting 247L1&2, 123L1-n & L2-n, & 0 g-n. Unit would pull 10 amps for bake and 15 for broil. Found breaker would trip only ly after 3 minutes of range running but I never found any grounding or volts to ground drying process. Will need findings reported to safety team for further steps"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Lakeway, Texas 78738
James K
Job Details:
06/10/2025
"Areived on site for unit leaking water. Upon arrival, inspected unit and found water sludge stains on the float switch area. Ran unit for 30 minutes but no leaks. Upon inspection of float switch, accidentally broke switch cover. Ordering 8193506 overflow switch assy, WP9741998 nut and WP8268895 float. Continued to removed outer door and found debris on the lower part of the inner door and lip of bottom of tub. All photo attached. Possible water overflowing from front of tub due to debris. Cleaned all debris. No water leaks detected at this time. Office to reschedule. ; ordrng 1 8193506 (Overflow switch assy) and 1 WP9741998 (Nut) and 1 WP8268895 (Float)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Harker Heights, Texas 76548
Robert
Job Details:
06/09/2025
WTW6157PB0 Arrived on site for a washer making nosies. On arrival client stated it sounded like sand in the drum . I ran diagnostic no error codes tested in test mode and customer mode nosies at all product is working as its designed no parts used no water leaks visible from main water supply. I instructed client to record the sounds if it happens again.
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Killeen, Texas 76549
Robert
Job Details:
06/09/2025
WFES5030RZ0 Arrived on site for a range turning off. On arrival client stated that when they bake temperature never reaches the correct temperature. I tested the control board part has failed not reading 240 volts and the bake has failed as well. I replaced both parts bake element and control board tested product is working as its designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM11
Near Georgetown, Texas 78626
Brandon B
Job Details:
06/09/2025
This needs to be rescheduled when they locate the damaged refrigerator. No parts used. Nobody is available to sign ; O-emld tckt
We serviced a
KITCHENAID FREEZER
Model KBSD702MPS00
Near Granite Shoals, Texas 78654
David Z
Job Details:
06/09/2025
Reopened ticket. Arrived on site to diagnose refrigerator with ice maker leaking. Replaced icemaker due to leak from icemaker. Verified proper operation. No other parts needed. If issue repeats need to possibly address level issues. Parts used- W11626124.
We serviced a
KITCHENAID FREEZER
Model KBSD702MPS00
Near Granite Shoals, Texas 78654
David Z
Job Details:
06/09/2025
Reopened ticket. Arrived on site to diagnose refrigerator with ice maker leaking. Replaced icemaker due to leak from icemaker. Verified proper operation. No other parts needed. If issue repeats need to possibly address level issues. Parts used- W11626124.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Harker Heights, Texas 76548
Robert
Job Details:
06/09/2025
F1e1 WTW4816FW3 Arrived on site for a washer making nosies. On arrival I verified sounds long drain i ran diagnostic and found error code F1E1 and failed control board. I replaced control board and calibrated tested in test mode and in customer mode product is working as its designed no water leaks visible from main water supply.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, Texas 78730
Miguel
Job Details:
06/09/2025
Arrivrd on site for icemachine not turning on. Found tub full of water. Found drain was not working. Replaced external drain pump. Verified operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Leander, Texas 78641
Chris
Job Details:
06/09/2025
Arrived onsite to inspect refrigerator not cooling fc mainly checked rc temps 37 fc temps 40 ran diagnostics found evap fan was not testing replaced control hv ran diagnostics again evap is working parts used Wpw10675033 units is working as designed no leaks observed during service
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXKT00
Near Georgetown, Texas 78628
Chris
Job Details:
06/09/2025
Arrived onsite to inspect refrigerator icemaker not working upon further inspection tested emitter at each test point tested icemaker & icemaker harness when test icemaker it gets 120 voltage when icemaker goes to kick on voltage drop to 24.82 the harness going though the cabinet is broken or rotted out advised customer on findings unit will not make ice
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Leander, Texas 78641
Chris
Job Details:
06/09/2025
Arrived onsite to inspect range not turning on upon further inspection found dead control due to a lighting strike replaced control W11696067 tested all burners & bake cycles unit is working as designed
We serviced a
KITCHENAID OVEN
Model KOEC530PSS01
Near Leander, Texas 78641
Chris
Job Details:
06/09/2025
Arrived onsite to inspect oven tripping breaker upon further inspection removed unit from wall detached ground ran burnoff at 500 no breaker tripping reattached ground reinstalled unit ran second burnoff no tripping breaker called safety with findings sr#7741700975 unit is working as designed
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Georgetown, Texas 78628
Chris
Job Details:
06/09/2025
Arrived onsite to inspect dryer tripping breaker upon further inspection customer stated he wasn't having issues with the dryer it had tripped one time and not since then has it tripped verified unit is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, Texas 78665
Andrew R
Job Details:
06/09/2025
Arrived onsite for unit not washing dishes. I found a F4E3 wash motor error present. I confirmed the wash motor is not running. I replaced the pump and motor and tested unit. Unit is now operating as designed and no leaks sighted during repair testing. Call complete. Installed W11025157 MOTOR ASSM.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, Texas 78640
Matthew
Job Details:
06/09/2025
Arrived onsite for unit making a dripping sound. Inspected and found dripping was coming from AC drain line that runs parallel to washer standpipe. Showed customer and customer understands. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, Texas 78665
Andrew R
Job Details:
06/09/2025
Arrived onsite for unit constantly draining. I confirmed unit will drain even with the line off and canceling drain. I replaced the control per service pointer W11766193 and tested the unit. Unit is now operating as designed and the issue was the water pressure sensor on the control failed. No leaks present. Call complete. Installed W11603810 CONTROL.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, Texas 78665
Andrew R
Job Details:
06/09/2025
Arrived onsite for unit constantly draining. I confirmed unit will drain even with the line off and canceling drain. I replaced the control per service pointer W11766193 and tested the unit. Unit is now operating as designed and the issue was the water pressure sensor on the control failed. No leaks present. Call complete. Installed W11603810 CONTROL.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Hutto, Texas 78634
Andrew R
Job Details:
06/09/2025
Arrived onsite for previously diagnosed part. I installed the chute fill kit and unit was not setup by maintenace so no testing could be done. Unit now operates as designed. Call complete. Installed W11750811 Fill chute repair.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB01
Near Round Rock, Texas 78664
Andrew R
Job Details:
06/09/2025
Arrived onsite for icemaker making thin ice and little production. I found the fill to not be correct leading to a recirculation pump failure. I replaced the pump under AEX warranty. Unit is now filling as designed and makes ice as designed. No leaks. Call complete. Installed W11542867 pump. Did not get signature.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Georgetown, Texas 78628
Brandon B
Job Details:
06/09/2025
Arrived on-site for ice not dispensing. Found the auger motor was locked up. I replaced the motor and tested the unit. Ice is dispensing as it should. Nobody is available to sign
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Leander, Texas 78641
Brandon B
Job Details:
06/09/2025
Arrived on-site for dryer not drying the clothes. Found the unit is heating and tumbling in timed dry mode. Getting f3e2 code for a bad moisture sensor. I'm ordering Moisture sensor WP3387223 for return visit. No parts used. ; ordrng 1 WP3387223 (Moisture sensor)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, Texas 78665
Andrew R
Job Details:
06/09/2025
Arrived onsite for dryer not drying clothes. Customer stated the washer went out Saturday. I checked the temps on the dryer and found the temps to check good. Temp read at 174 with the hose on and dropping quick when cycling off to 124. Perfect temp cycling. I stated to the customer the dryer sheets could be causing the dryer not to exhaust. I confirmed her dryer is leveled correctly as I watched it tumble 2 towels. Nothing is wrong with the unit and no repairs needed at time of service. Call complete. No parts installed.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, Texas 78759
Justin
Job Details:
06/09/2025
Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Georgetown, Texas 78628
Brandon B
Job Details:
06/09/2025
Arrived on-site for dishwasher not working. Found the unit was completely dead. Checked voltage at the control was only68 volts. Also getting 68v at the power cord. Getting 120v at the wall. Advised customer to get a new power cord and to possibly check the wiring in the home. No parts used.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Hutto, Texas 78634
Andrew R
Job Details:
06/09/2025
Arrived onsite for dishwasher not starting cycles. Customer states one time it worked but intermittently will turn off. I found polarity to be good. Control was displaying a F2E1 error code which doesn't exist on the unit. Control has failed and needs replacement. I replaced the control and unit will now run cycles and doesn't turn off. No leaks. Call complete. Installed W11683481 CNTRL-ELEC.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Andice, Texas 78628
Brandon B
Job Details:
06/09/2025
Arrived on-site for burners not igniting. Found the front left burner wasn't lighting. Found the igniter was bent. I fixed the issue and now the burner is igniting. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Austin, Texas 78729
Miguel
Job Details:
06/09/2025
Arrived on site with parts ordered. Removed compressor. Placed new compressor in place with tubing. While removing filter drier i found black filter balls falling out. Cut open filter drier and found system has been contaminated. Called tech line. Gave sr# 7741730238. Contaminated system is not repairbalel Customer should here from whirlpool within 2-4 business days.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS25XVMS3
Near Blanco, Texas 78606
Andrew
Job Details:
06/09/2025
Arrived on site to test unit for no ice production. Found ice maker not responding. Replaced ice maker(WPW10190981) and completed harvest with no issues. Unit is now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near New Braunfels, Texas 78132
Andrew
Job Details:
06/09/2025
Arrived on site to test unit for excessive shaking. Customer stated at the end of wash cycle unit is shaking more than other times during wash cycles. Found no stored error codes. Unit is level and suspension is good. Ran diagnostics with no issues. Advised customer at the end of cycles unit will drain and spin faster to wring items out. Advised unit will shake and may make abnormal noises but it's normal and nothing to be concerned with. Unit is working as designed. No parts replaced. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/09/2025
Arrived on site to test unit for burning smell. Found a screw was in heating element preventing it from cycling and always staying on. Element is not damaged. Removed screw and unit is now working as designed. Documented with safety. Job complete. Sr#7741564853
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Austin, Texas 78737
Leonardo
Job Details:
06/09/2025
Arrived on site to replace previously ordered part. Replaced console due to an F2E1 error shorted keypad. Test unit after replacing the console and unit test good job complete. No error codes at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near New Braunfels, Texas 78130
Matthew
Job Details:
06/09/2025
Arrived on site to replace previously diagnosed parts. Replace main control and main wiring harness. Unit is functioning properly. Customer will monitor. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, Texas 78729
Justin
Job Details:
06/09/2025
Arrived on site to repair previously diagnosed issue unit needs new cam and gearcase. Replaced Canandaigua gear case. Ran test cycle unit is functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Manor, Texas 78653
Justin
Job Details:
06/09/2025
Arrived on site to repair previously diagnosed issue oven tripping breaker. Replaced both elements and allowed unit to reach 400 on broil. After reaching 400 on broil allowed unit to heat on bake to 400 unit held and did not trip breaker. Allowing unit to do burn off for 2 hrs on bake customer will monitor. Customer will turn off unit after 2 hr burn off
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Belton, Texas 76513
Jonathan M
Job Details:
06/09/2025
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the evaporator fan motor and tested the unit. I found the unit begin to cool and operate as designed. Call complete. WP2315549.
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS05
Near Bastrop, Texas 78602
Joe Z
Job Details:
06/09/2025
Arrived on site for water in multiple locations inside refrigerator. Upon arrival. Customer showed freezer is issue and Refrigerator is ok. Inspected unit and found RC is good. Found ice sheeting in freezer. Handy man has disconnected copper supply line. Water is shut off at valve. Ordering ice maker and returning when plumbing is reconnected. Office to reschedule ; ordrng 1 W11744241 (Ice maker)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Georgetown, Texas 78633
Tyler
Job Details:
06/09/2025
Arrived on site for wall oven making a rocking noise during use. On arrival found no errors and fan working as designed. Found customer was hearing the relays of the control flipping power on/off to elements during preheat. Unit is working as designed call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Manor, Texas 78653
Justin
Job Details:
06/09/2025
Arrived on site for unit sparking. Inspected unit and found unit sparking at diode. Replaced diode and tested. Unit is no longer sparking. Unit is now functioning properly and as designed to job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHAXMB10
Near Austin, Texas 78754
Justin
Job Details:
06/09/2025
Arrived on site for unit not making ice. Inspected unit found ice inside ice maker but ice maker is no longer dispensing ice inside ice bin. Ice maker is no longer harvesting tried advancing harvest but got nothing. Unit will need new ice maker. Replaced icemaker and tested unit is now functioning properly and as designed to. Informed customer it will take up to 48 hrs to fill ice bin completely full. No leaks present at this time job completed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Austin, Texas 78724
Justin
Job Details:
06/09/2025
Arrived on site for unit not draining. Ran diagnostics checked for error codes f8 e3 drain motor failure and f1 e2 control failure. Checked to confirm voltage at motor confirmed good. Replaced drain motorand control and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, Texas 78754
Justin
Job Details:
06/09/2025
Arrived on site for unit making noises. Upon arrival unit was not making noises. . Evap motor fan sounds normal sound does the compressor. Inspected evaporator found frosting up by evap fan motor possibly causing the noise during defrost. Dethawed unit ordering fill tube at icemaker to extend fill tube. Reset schedule for 6/16; ordrng 1 WPW10496649 (Fill tube)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78759
Justin
Job Details:
06/09/2025
Arrived on site for unit drain pump constantly running. Ran diagnostics checked for error codes but found no errors codes at this time. Spoke with customer drain pump not running when I arrived customer I domed my doesn't happen all the time . Customer stated drain pump turns on randomly and will run all day or until customer unplug the unit. Unit will need a new control ordering part office to reschedule ; ordrng 1 W11603810 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Temple, Texas 76502
Tyler
Job Details:
06/09/2025
Arrived on site for refrigerator not making ice. On arrival customernstated ice maker had started working and i found bucket full. Instructed customer on how to flush new filter with 3 gallons of water and found unit working as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Georgetown, Texas 78633
Tyler
Job Details:
06/09/2025
Arrived on site for refrigerator not making ice. On arrival confirmed issue. Verified temps were fine but ice maker was broken and ice had gotten stuck. Replaced ice maker wpw10756907. Found ice maker working as deisgned and informed customer to allow 24hrs to make ice. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rogers, Texas 76569
Tyler
Job Details:
06/09/2025
Arrived on site for refrigerator not making ice. On arrival confirmed issue and found ice maker had failed. Replaced ice maker w11700250 and found unit working as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, Texas 78731
Miguel
Job Details:
06/09/2025
Arrived on site for refrigerator not making ice and water leaking. Found water leaking from refrigerator. Found drain was clogged. Removed back panell cleaned and cleared drain. Found unitnwas making ice but they are clumping together. Found ice tray not dumping all ice and it overflows. Replaced icemaker. Call complete.m