Near New Braunfels, TX 78132
Diego G.
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site. Check for noise issues. Found damper in refrigerator compartment not opening up all the way creating loud noise. Replaced damper and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site. Check for noise issues. Found damper in refrigerator compartment not opening up all the way creating loud noise. Replaced damper and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78737
Brandon
Job Details: 01/17/2019
COOKTOP WHIRLPOOL WFG525SOHSO "Arrived on site for customer complaint of rear left burner not working, found orifice was missing, I left the lp kit there. Adjusted burner valves on the other burners, tested good."
Near Austin, TX 78703
Scott
Job Details: 01/17/2019
WASHER MAYTAG MAV7504EWW Arrived on site for washer not spinning out clothes. Found the lid switch in good condition built is turning motor is working and drain pump is spinning. Found transmission locked up will need to order transmission will need to also and spoke to service manager CS.; saved tckt
Near Austin, TX 78722
Joseph C.
Job Details: 01/17/2019
DRYER MAYTAG MGDX655DW2 "Arrived on site for “unit will not shut off” complaint. Inspected unit and found timer faulty. Removed and replaced timer. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78724
Luis
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Arrived on site for no cool. Compressor running,removed evaporator cover found no frost pattern on evaporator, can hear small amount of refrigerant passing through diagnosed leak in system unit will need evaporator assembly. Ordering evaporator unit will need 2 hrs for repairs.; ordrng 1 2HRS and 1 W10836706 (EVAPORATOR )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/17/2019
RANGE WHIRLPOOL WEG515S0FW0 Arrived on site. Check for Console issues. Found screws for Console loose. Re-positioned and tighten down on screws for Console. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/17/2019
RANGE WHIRLPOOL WEG515S0FW0 Arrived on site. Check for Console issues. Found screws for Console loose. Re-positioned and tighten down on screws for Console. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/17/2019
RANGE WHIRLPOOL WEG515S0FW0 Arrived on site. Check for Console issues. Found screws for Console loose. Re-positioned and tighten down on screws for Console. All functions tested OK. No leaks present. Job complete
Near Leander, TX 78641
James
Job Details: 01/17/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site and tested operation. I found the control panel not responding and no light in drum. I verified proper voltage at terminal block on dryer and tested exhaust thermal fuse and found to proper voltage to unit and thermal fuse is good. Removed console to test control and found the harness to the ui was no plugged into the ui. Plugged in and verified operation and found unit working properly. Vacuumed lint from unit and instructed customer that their vent hose is too long and has become pinched and linked and would need to be replaced with a new shorted vent hose. Job complete
Near Burnet, TX 78611
Jonathan S
Job Details: 01/17/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site for dishwasher not working. Performed diagnostics mode and found error code 4-4 motor fault and 5-1 door latch fault. Found motor not activating. Gained access to motor and tested voltage, found within range. Removed motor and tested motor resistance and found opened. Found failed motor. Installed new motor sump assembly. Tested operation and monitored water connection. All tested good, no water leaks present."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/17/2019
MICROWAVE WHIRLPOOL WMH31017HW2 Arrived on site to install previous diagnosed. Gained access to mounting brackets. Removed failed brackets and installed new. Mounted unit. Tested heating operation. All tested good.
Near Austin, TX 78750
Paul
Job Details: 01/17/2019
RANGE FRIGIDAIRE FGF326ASJ Arrived onsite for the range with the oven and broiler not coming on. I found the ignitor only drawing 2.7 amps and not opening the safety. I replaced the ignitor and tested the oven. The unit is working as designed. Call complete.
Near Kyle, TX 78640
Kevin
Job Details: 01/17/2019
WASHER WHIRLPOOL WTW8900BC0 "Arrived on site and replaced all parts diagnosed on previous visit, this represents a complete rebuild of the washing machine. Ran a diagnostic cycle and confirmed all functions are now operating. No water leaks from connections at time of service, job complete"
Near Austin, TX 78732
Cliff
Job Details: 01/17/2019
ICE MACHINE GE UNC15NJBII Arrived on site to perform cleaning on ice machine. Cleaned unit as per manufacturers instructions. All checks good at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Wesley
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 37.61 for harness and 59.99 for remaining labor. Arrived on site and found unit harness corroded and preventing fan function. Replaced harness. Charged balance. All checks good. Unit is now operating as designed.
Near Buda, TX 78610
Brandon
Job Details: 01/17/2019
ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site for customer complaint of unit over producing ice, I found faulty bin thermistor, I replaced thermistor, unit tested good.
Near Killeen, TX 76543
Al
Job Details: 01/17/2019
WASHER GE GTWN4250D0WS Arrived to inspect washer not working. I confirmed the complaint and removed and replaced the CONTROL. reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78748
Leonardo
Job Details: 01/17/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for damaged panel. Replaced panel no damaged found on new panel unit working correctly job complete.
Near Harker Heights, TX 76548
Al
Job Details: 01/17/2019
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived to inspect unit fan motor not working properly. Confirmed the complaint and removed and replaced the fan motor. Reassembled the unit and unit tested as designed.JOB COMPLETE
Near Taylor, TX 76574
Jerry C.
Job Details: 01/17/2019
DRYER MAYTAG MEDB765FW0 "MEDB765FW0 Arrived to inspect no heat. I found the element had failed and I removed and replaced it. I tested within timed mode and the unit heated and cycled as designed and there were no signs of airflow restriction. Operational test good, no lint within newer chassis."
Near Leander, TX 78641
Lou
Job Details: 01/17/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave display. Upon further inspection, the customer advised that the display will intermittently go off and the unit will continue to operate and the light keeps shorting out. I checked the switches and all were good. I removed and replaced the display control and main control and tested the unit ad it operated as designed. Job completed."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 01/17/2019
DRYER MAYTAG MEDB835DW4 Remove and replace call Solon overlay due to communication failure with main control. Unit now operates properly. Dryer is brand new and clean. Customer will replace plastic vent pipe.
Near Temple, TX 76504
Steve C.
Job Details: 01/17/2019
WASHER MAYTAG MVWC416FW1 Arrived on site to replace the the gear case and drive cam due to noise. Replaced both parts and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Lakeway, TX 78738
Brandon
Job Details: 01/17/2019
ICE MACHINE JENN-AIR JUW248LWRS00 "Arrived on site for customer complaint of unit not cooling, found compressor and fans running, unit was not cooling, found sealed system leak. Evaporator is not available to order. Collected service fee on cc"
Near Bertram, TX 78605
Jonathan S
Job Details: 01/17/2019
DRYER GE GFDR270EH0WW Arrived on site to install previous diagnosed part. Gained access to filter housing assembly. Removed failed assembly and installed new. Performed diagnostics mode and ran test T9 checked sensor and found reading in display. Tested with wet towel. All tested good.
Near Austin, TX 78750
Luis
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for damaged door. Found small dent on fresh food and freezer door. Talked to customer about process of replacing doors,customer was fine with keeping existing doors. Checked door seals good unit working as designed. CNOTE; ordrng 1 CNOTE (KEEPING EXISTING DOORS INCASE NEEDED PER CHASE)"
Near Hutto, TX 78634
Jerry C.
Job Details: 01/17/2019
RANGE WHIRLPOOL WEG730H0DS0 "WEG730H0DS0 Arrived to inspect no operation. I found the issue was with the oven not heating. I tested both bake and broil and the main control relay could be heard, but there was no ignition. I verified line VAC to the spark module and then quoted the customer and removed and replaced it. I tested multiple times and the unit worked as designed. No gas leaks detected during service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced main board per tech-support. When trying to dispense ice, relay on main board popped. Called tech-support again and they are recommending replacing freezer door due to short in harness and main board. Will need freezer door assembly and main board to repair unit. Office to reschedule. File#7723946591; ordrng 1 LW10367500 (dor-fip ms STAINLESS STEEL DOOR ) and 1 W11088499 (CONTROL )"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced main board per tech-support. When trying to dispense ice, relay on main board popped. Called tech-support again and they are recommending replacing freezer door due to short in harness and main board. Will need freezer door assembly and main board to repair unit. Office to reschedule. File#7723946591; ordrng 1 LW10367500 (dor-fip ms STAINLESS STEEL DOOR ) and 1 W11088499 (CONTROL )"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site. Replaced main board per tech-support. When trying to dispense ice, relay on main board popped. Called tech-support again and they are recommending replacing freezer door due to short in harness and main board. Will need freezer door assembly and main board to repair unit. Office to reschedule. File#7723946591; ordrng 1 LW10367500 (dor-fip ms STAINLESS STEEL DOOR ) and 1 W11088499 (CONTROL )"
Near Leander, TX 78641
James
Job Details: 01/17/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. I found the dispenser has not dispensed any rinse aid since installation and did not dispense when tested. I found the solenoid is not cycling the second time to dispense the rinse aid. Installed new control and tested. Unit is now dispensing rinse aid properly. Job complete
Near Austin, TX 78757
Wesley
Job Details: 01/17/2019
WASHER MAYTAG NA NOT AVAILABLE Arrived on site and found dog gasket had come loose and was allowing trickle leak. Repaired by restoring bellow gasket. All checks good.
Near Jarrell, TX 76537
Steve C.
Job Details: 01/17/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to replace the heater due to being broken. Replaced the heater and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78736
Leonardo
Job Details: 01/17/2019
DISHWASHER MAYTAG DWU4915BAX Arrived on site to test unit for not drying. Test unit and found unit draining correctly unit did not leak during test. Unit working as designed at this time.
Near Austin, TX 78731
Paul
Job Details: 01/17/2019
RANGE KITCHENAID KSGG700ESS1 Arrived onsite for the range that when the timer ends the temp has to be manually reset. I went over control use with ms. I explained the the timer would not turn the oven temp off but if the cook time timer was set that it would. We tested the unit multiple times and the unit worked as designed. Ms stated the cook top burners get to hot. I adjusted the low flame settings on the open top burners. The unit is working as designed. Call complete.
Near Austin, TX 78731
Cliff
Job Details: 01/17/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site to diagnose an ice machine that is over producing. Tested unit and found been thermistor out of range. Replaced been thermistor and tested unit. Found all is functioning normally at this time and no leaks were found at time of service.
Near Georgetown, TX 78633
Lou
Job Details: 01/17/2019
WASHER GE GTW680BSJ1WS "arrived on site to inspect washer no operation. Upon further inspection, I placed the unit in diagnostics and it showed error code #3. I cleared the code and continued with testing. The unit agitated but did not spin. Per the service manual, I tested ohms to the motor and it was good. I plugged the unit back in and tested mode #14 Spin and the unit did not spin. The basket spins freely. I am ordering the speed sensor, motor and main control. No water leaks observed during service,; ordrng 1 WH12X26329 (SPEED SENSOR) and 1 WH18X28175 (CONTROL) and 1 WH49X25375 (1/2 hp motor and nut)"
Near Spicewood, TX 78669
Cliff
Job Details: 01/17/2019
DISHWASHER WHIRLPOOL WDT710PAYM3 Arrived on site to diagnose a dishwasher that is not cleaning properly. Found valve under sink shut off almost completely causing low water flow into dishwasher. Turn water on fully and tested unit. Found all is not working properly and no other failures were found. No leaks were found at time of service.
Near Austin, TX 78759
Scott
Job Details: 01/17/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on site replaced drum . Unit is not making any noise . No lint build up at time of service . Job complete .
Near Del Valle, TX 78617
Joseph C.
Job Details: 01/17/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for “unit not draining” complaint. Inspected unit and found drain pump not responding. Removed and replaced drain pump. Found error code for shifter fault. Ordering new shifter and control. Basket is leaning to the right rear. Ordering new suspensions. Return for repairs on 01/21. No leaks detected, at time of service.; ordrng 1 W10913953 (actuator) and 1 W11116592 (cntrl-elec) and 1 W11130362 (SUSPENSION)"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site and found unit operating with. Loan cutoff and poor airflow. Advised customer on airflow and replaced cutoff. All checks good. Unit is operating as designed.
Near Bertram, TX 78605
Jonathan S
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for refrigerator FC ice maker bell arm hitting drawer when opening. Inspected bell arm and tested drawer opening and closing operation. Cycled ice maker and monitored cycle. All tested good, no water leaks present."
Near Austin, TX 78738
Luis
Job Details: 01/17/2019
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for no ice. Found reservoir cap loose allowing water to leak installed cap correctly. Ran diagnostics all test passed,ran unit through a normal cycle ice formed on plate and dropped to cutter grid,allowed unit to make two more batches unit working correctly."
Near Austin, TX 78754
Scott
Job Details: 01/17/2019
RANGE WHIRLPOOL WFC130M0AB0 "Arrived on site burner staying on when off . Found left front receptacle and switch completely burned . Replaced both parts . Tested all burners , all checked good . Job complete."
Near Leander, TX 78641
James
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and found unit had been replaced. Corrected model in the system. I found an air leak at the top of the freezer door indicated by frost build up and the gasket would not seal to the cabinet. Installed new freezer door and found the top hole for the handle mount would not hold the screw in place and I could not get the screw to tighten. Door will need to be reordered and I will also need silicone to seal the cabinet to the liner. ; ordrng 1 LW11025559 (FREEZER DOOR) and 1 W10841140 (adhesive)
Near Austin, TX 78726
Lou
Job Details: 01/17/2019
MICROWAVE KITCHENAID KOCE500ESS06 "arrived on site to inspect microwave not heating. Upon further inspection, the customer advised that the unit fan was making a noise and the unit stopped heating on one occasion. Using a cup of water, I tested the unit on one minute quick heat. Once the unit came on, I could hear the noise the unit was making which was not normal. The unit is heating properly. I pulled the unit from its place and once I had the covers removed, I turned the unit on and found that the magnetron duct was loose and warped. I adjusted the duct and remounted it and tested and the unit is operating as designed with no more unusual noises. I advised the customer of my findings. I tested ohms to the thermostats, magnetron and fuse and all were good. Job completed."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived onsite for customer complaint of SxS refrigerator not making ice. Found both sections cooling as intended. Found icemaker stuck mid harvest. Unit will need new icemaker to complete repair. OF to R/S once authorization is given by AHS. All water connections were dry at time of service.; ordrng 1 2198597 (icemaker assy) and 1 CNOTE (NEEDS AUTHO)
Near Marble Falls, TX 78657
Thomas L.
Job Details: 01/17/2019
ICE MACHINE KITCHENAID KUIX505ESS0 Arrived on site or no ice condition. Tested unit and found unit to have a failed inlet water valve. Replaced and tested. Unit made and harvested a good slab. All water connections were dry.
Near Buda, TX 78610
Kevin
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and set refrigerator into diagnostic cycle and ran test 57 and icemaker cycled properly. Ran test 45 and icemaker filled properly. Ran test 36 and ice fan is running. Evap fan is also running properly. Temperature in freezer is 13, fresh food is 41 degrees. Spoke with CS will bring back HV control, ice box fan, and thermistor. No water leaks detected at time of service.; ordrng 1 W10646867 (vent) and 1 W11224256 (CONTROL)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for complaints of unit hitting over 40* and ice melting. Upon arrival unit was at 37* and 4* ice bin was full. No iced up EVAP and compressor running, ran diag and had no failures or errors. Called TL. David did not have much info or any part recommendations. No leaks on sote advised cust to keep close eye on temps and call back if necessary"
Near Bertram, TX 78605
Thomas L.
Job Details: 01/17/2019
RANGE GE PT7800SH6SS Arrived on site for light not turning off. Found that the door hinge / liner screws were all loose. And door was not closing fully. Tightened all six screws and operation is now correct.
Near Leander, TX 78641
James
Job Details: 01/17/2019
OVEN KITCHENAID KOCE500ESS06 Arrived on site and installed new ui. Tested operation and found all functions test good and the oven light is staying off. I also found that the microwave starts properly and does not just beep at you when starting cycle. U it tests good. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 01/17/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 arrived on site for Improper operation. Found that the washer motor has failed and will need to be replaced. Water connections are all dry; ordrng 1 WPW10482480 (pump&motor)
Near Taylor, TX 76574
Jerry C.
Job Details: 01/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS00 "KFIV29PCMS00 Arrived to inspect no cool. I found the compressor running at full speed and very little cooling was occurring within the fc and rc. The unit has a silver rc evaporator and it will require replacement with the compressor, per Special Project S71233. Office to order compressor, dye drier, service port and rc evaporator. No leaks observed during service. Please allow three hours for sealed system service and evaporator. ; ordrng 1 CNOTES (3 HOUR SEALED SERVICE TIME) and 1 SF8404 (SERVICE PORT) and 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near Austin, TX 78732
Cliff
Job Details: 01/17/2019
REFRIGERATOR KITCHENAID KSSC42QTS02 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker of pics shorted out causing unit to think ice bin was full. Replaced optics and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78731
Paul
Job Details: 01/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher that’s not draining. I arrived before ms had a chance to return my pre-call. Ms stated her husband already fixed the problem and that the drain line was stopped up. Ms didn’t need service. Call complete.
Near Leander, TX 78641
James
Job Details: 01/17/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. I found while running diagnostics that the sump was not running and the control had an F4E3 error. Installed new sump assembly and tested operation. Unit working properly and all water connections dry after repair. Job complete
Near Austin, TX 78732
Luis
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for water leaking found frozen drain. Diagnosed obstruction in drain in compressor compartment. Removed drain cleared obstruction in drain tube,cleared drain in fresh food. Checked water flow through drain in fresh food water draining correctly.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/17/2019
COOKTOP WHIRLPOOL KCGD506GSS "Arrived on site for customer complaint of flames having orange tips. Found lp kit was needed, I left for customer to have licensed plumber install."
Near Austin, TX 78758
Paul
Job Details: 01/17/2019
WASHER MAYTAG MVWB965HC0 Arrived onsite for the washer that looks like suspension rods are missing. I found the LR suspension rod cup broken. I replaced the suspension. I also found the RR foot broken. Will need to replace the foot to complete service. Ordering W11204543 FEET-LVLNG. RS for Mon 1/21.; ordrng 1 W11204543 (FEET-LVLNG)
Near Kyle, TX 78640
Kevin
Job Details: 01/17/2019
REFRIGERATOR MAYTAG MFD2560HEW "Arrived on site and set refrigerator into diagnostic cycle and found damper is noisy, replaced damper and it is working properly. Recommend it to customer that refrigerator will need to be unplugged for at least 24 hours in order for waterline and reservoir to defrost. Also found icemaker is overfilling, replaced ice maker and it is now operating properly, job complete"
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/17/2019
MICROWAVE WHIRLPOOL WOC54EC0AB04 Arrived on site for control replacement. R&R control and tested good
Near Austin, TX 78704
Scott
Job Details: 01/17/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site , replaced rollers, pulley wheel , and belt with repair kit . Unit is not making loud noise anymore . No lint build up at time of service . Job complete ."
Near Austin, TX 78739
Brandon
Job Details: 01/17/2019
DRYER WHIRLPOOL WGD92HEFC1 "Arrived on site for customer complaint of dryer making loud noise, found noise coming from bulkhead vibration, added pads, unit tested good."
Near Austin, TX 78738
Cliff
Job Details: 01/17/2019
OVEN WHIRLPOOL W0S51ECOAS01 Arrived on site to diagnose an oven that will not turn on. Found thermal fuse open on control panel preventing power from reaching control board. Replaced thermal fuse and tested unit. Found all is functioning properly at this time
Near Austin, TX 78731
Paul
Job Details: 01/17/2019
REFRIGERATOR KITCHENAID KSC24C8EYY04 Arrived onsite for the refrigerator that continues to drip water after the dispenser is use. I tested the dispenser multiple times and the unit worked as designed. The spigot never dripped and water. Mr stated that it’s only happening during the day when they use it and it never drips during the night. I opened and closed the door multiple time to see if this would cause a drip and the unit never dripped any water. The unit is working as designed. Call complete. Original request covered by Appliance Express 1 year warranty.
Near Austin, TX 78753
Wesley
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and installed control. All checks good. Unit is now operating as designed.
Near Belton, TX 76513
Arthur B.
Job Details: 01/17/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite for customer complaint of top load washer getting error code F3E1 (Suds) and F9E1 (Long Drain). Tested unit and found drain pump barely moving. Removed and replaced drain pump. Reassembled and tested. Unit now fills,washes,drain and spins as intended. Cleared error codes. All water connections were dry at time of service."
Near Austin, TX 78703
Scott
Job Details: 01/17/2019
ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site not making ice . Found very poor water flow . All else checked good during diagnostics . Change water valve . Ran diagnostics and all checked normal . Let unit run for a bit and ice was forming on chiller plate . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "WRS331SDHM00 Arrived to inspect no ice. I found the issue was with frost completely blocking the evaporator and stopping air flow, causing a loss of ice production. I verified the defrost system working as designed. Per MFG service recommendations, the unit will require the UI to be replaced and thermistor position verified on the return side of the evaporator. The maintenance group will defrost the unit and I advised them to be cautious of water overflowing the condensate pan. Office to order UI. No leaks observed during service. ; ordrng 1 W11214887 (CONTROL, UI)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/17/2019
DISHWASHER KITCHENAID KDFE104DSS "Arrived on site for unit not washing , found unit not pumping, replaced pump and motor and tested good, no leaks on site"
Near San Marcos, TX 78666
Kevin
Job Details: 01/17/2019
WASHER MAYTAG MVWB765FW0 "Arrived on site and inspected washer and found there is a steady drip into the tub when the washer is not in use. Replaced valve housing and dripping has stopped. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/17/2019
RANGE IKEA ISG650WS00 "Arrived on site for sensor replacement dia by prior tech. Replaced sensor and tested good. Also found both front burner orfice clogged not allowing gas to flow, cleared and tested good, no gas leaks on site"
Near Austin, TX 78747
Kevin
Job Details: 01/17/2019
WASHER WHIRLPOOL WTW7000DW "arrived on site and found user interface is not responding, found saved code F6E2 Washer will also not enter a diagnostic cycle. Replaced user interface and all function has returned, no water leaks from connections at time of service, job complete."
Near Georgetown, TX 78633
Chase
Job Details: 01/17/2019
WASHER UNKNOWN WFW9250WW00 "1/16/19 15:06: CS rspndd 1/16 WED, The valve and pressure hose were the only parts that customer was charged for. Job complete"
Near Austin, TX 78751
Luis
Job Details: 01/17/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for ice build up in freezer. Found bottom of freezer door not sealing to cabinet. Door closes at top and on hinge side found mullion divider sticking further out of cabinet. Looked under door found seal about 1/2 inch away from cabinet. Appears divider is preventing gasket from sealing to cabinet called tech support and gave findings,info being sent to product review team. File#7723946777"
Near Kyle, TX 78640
Leonardo
Job Details: 01/17/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0 "Arrived on site to test unit for loud noise coming from dishwasher. Test unit and found bad motor, replaced sump and motor test unit no leaks present at this time unit working as designed job complete."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/17/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer taking 2 70 minute cycles. Removed vent and found moisture buildup in vent . Performed temperature test on time dry with high heat. Found temperature reaching 161°. Removed back panel and checked air chambers and blower housing for moisture buildup and found none. Installed vent and ran temperature test. Found temperature reach 171°. Called whirlpool tech support and spoke with Kathy. She stated that temperatures are within range and for moisture to be in vent that there would be restrictions in air low. Unit tested good.
Near Georgetown, TX 78633
Steve C.
Job Details: 01/17/2019
DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site for the unit is not washing and dishes come out wet. Tested the unit and all the spray arms are turning and there is good water pressure when opening the door water splashes. Tested the heater and the heating element checks good. Did not find anything wrong with the unit and customer advised will be contacting AHS. All water connection were dry at the time of service.
Near Temple, TX 76502
Steve C.
Job Details: 01/17/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site on site for the unit will continuously be on and timer will not advance. Tested the unit and found the timer is hard to rotate and is defective. Replaced the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/17/2019
WASHER WHIRLPOOL WTW8800YC1 "Arrived on site. Replaced washer dispenser and to bring per tech support. Ran diagnostic test, all functions tested OK. No leaks present. job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/17/2019
WASHER WHIRLPOOL WTW8800YC1 "Arrived on site. Replaced washer dispenser and to bring per tech support. Ran diagnostic test, all functions tested OK. No leaks present. job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/17/2019
WASHER WHIRLPOOL WTW8800YC1 "Arrived on site. Replaced washer dispenser and to bring per tech support. Ran diagnostic test, all functions tested OK. No leaks present. job complete"
Near Copperas Cove, TX 76522
Al
Job Details: 01/17/2019
MICROWAVE GE JVM3160DF4BB "Arrived to inspect microwave not working. Confirmed, removed and replaced all switches and fuse. Reassembled and tested the unit tested as designed.JOB COMPLETE."
Near Kyle, TX 78640
Brandon
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRT771RWYB01 "Arrived on site for customer complaint of broken shelf, I found plastic tab that hold sliding shelf into place was broken, and the part is discontinued. Needs W10345379; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10345379 (SHELF)"
Near Austin, TX 78735
Brandon
Job Details: 01/17/2019
WASHER WHIRLPOOL WFW8300SW02 "Arrived on site for customer complaint of unit leaking, found leak coming from drain hose. Ordering drain hose. ordrng 1 WPW10114608 (hose)"
Near Leander, TX 78641
James
Job Details: 01/17/2019
DRYER MAYTAG MGD8200FW1 Arrived on site and tested operation. I found the unit making a high pitched squeaking noise and a rattle. I found the cause to be the gas line clamp and the rear intake duct. Used sound pads to correct gas line clamp and adjusted the rear air duct where it meets the burner flue. Tested operation and found unit working properly
Near Hutto, TX 78634
Jerry C.
Job Details: 01/17/2019
DRYER MAYTAG MEDB835DW4 "MEDB835DW4 Arrived to inspect door issue. I found the door catch had dislodged and fallen into the door. I removed the remnants and installed a replacement catch. I adjusted the door to prevent the strike from dislodging the catch and tested. Operational test good, no lint within chassis."
Near Austin, TX 78717
Lou
Job Details: 01/17/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed and I could not duplicate the leak. Customer advised that the unit was leaking from the bottom right corner below the door. I found the unit didn’t have any rinse aid in the dispenser. Filled the rinse aid and retested. During testing, I opened the unit door and found a large amount of suds in the tub. I also found that the dispenser was actually leaking rinse aid high in turn was causing the unit to leak from the corner of the reservoir on the right side of the unit. I removed and replaced the dispenser and retested and the unit operated as designed with no water leaks. Job completed."
Near Austin, TX 78737
Brandon
Job Details: 01/17/2019
DRYER WHIRLPOOL WED72HEDW1 "Arrived on site for customer complaint of dryer not working at all. Found power cord and terminal block needed replacing. I replaced terminal block and they provided me with the power cord, unit was not getting proper power to one leg, instructed customer to have an electrician look at breaker. Brandy approved repair.
Near Temple, TX 76502
Steve C.
Job Details: 01/17/2019
DISHWASHER WHIRLPOOL GU2400XTPB7 Arrived on site to replace the drain pump and drain hoses due to not draining. Found the new pump is not the correct. Will need to order the correct part WPW10348269. Advise customer not to use the unit.; ordrng 1 WPW10348269 (drain pump)
Near Austin, TX 78724
Luis
Job Details: 01/17/2019
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Arrived on site for no water or ice. Tested water dispenser no water valve energized. Diagnosed frozen reservoir. Removed reservoir defrosted reservoir,tested water dispenser working"
Near Austin, TX 78703
Scott
Job Details: 01/17/2019
WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site for washer not spinning out clothes . In talking to house keeper . Washer is taking longer to finish load , it spinning out but no completely .Ran diagnostics only error codes was lock related . Lots of suds during test cycle . Unit is spinning out during diagnostics . Ran a quick wash on only cold then only hot . No valve issues . Still lots of suds . Recommend customer run a clean cycle then a load of towels with no soap to see if error happens again . Nonwater leaks detected ,job complete ."
Near Killeen, TX 76542
Arthur B.
Job Details: 01/17/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for customer complaint of OTR microwave display not coming on. Found front display shorted and no digits showing. Removed and replaced control and display. Reassembled and tested. Unit now works as intended. No other issues found.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/17/2019
MICROWAVE GE DVM7195SK3SS Arrived on site for no operation. Tested unit and unit powered up and heated water on the first attempt. On the second attempt the unit did not heat. Found unit pulling 100 Watts on second attempt. Fans lights and turn tables all functioned but no heat. Wattage indicates open cook relay. Will order control. Will also bring back heating components as I was not able to test them with a failed control. Office will locate parts and reschedule with customer.; ordrng 1 WB24X26785 (thermostat asm w/ br) and 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (microwave magnetron) and 1 WB56X30178 (CONTROL)
Near Austin, TX 78731
Cliff
Job Details: 01/17/2019
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to replace oriface holder, bezel, and screw for cooktop. Replaced all three parts and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 01/17/2019
WASHER WHIRLPOOL WTW7500GC0 "On site for “no power” complaint. Inspected unit and found power coming into control, but none coming out. Office ordered control, but did not receive in time for visit. Ordered new control. Return for repairs on 01/18. No leaks detected, at time of service.; ordrng 1 W11130238 (CONTROL)"
Near Austin, TX 78744
Leonardo
Job Details: 01/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not washing. Test unit and found no water going in to unit. Removed kick plate and found wires to float switch had been chewed from mice. Repaired wires test unit and unit filling with water.
Near Austin, TX 78703
Scott
Job Details: 01/17/2019
DISHWASHER JENN-AIR JDB8700AWS1 "Arrived on site replaced control and ran diagnostics and all checked normal . Job complete . No water leaks detected at time of service . Job complete ."