Near Waco, TX 76705
Jonathan
Job Details: 12/08/2020
WASHER WHIRLPOOL WTW8040DW3 "Arrived on site for a washing machine that’s flashing an F6 E2 (UI cannot hear ACU) and not running a cycle. Inspected unit and work area.Tested all you why buttons and found unit working as designed. Replaced control and tested unit in an auto test. Unit ran as designed. Had to customer test the unit in a normal rapid wash cycle. Unit sensed, filled, and started agitating. Drained out unit. Unit is working as designed. Call complete."
Near Waco, TX 76712
Jonathan
Job Details: 12/08/2020
WASHER WHIRLPOOL MVWB765FC4 Arrived on site for a washing machine that is grinding and not completing cycles. Inspected unit and work area. Please do unit and service diagnostics and found an F2 E1 (UI stuck key). Ran unit through an auto test and found a grinding noise coming at the end of a spin cycle. Lifted up unit and remove the rotor. Found the slider not completely engaged causing the rotor to slip. Replaced slider and tested unit. Unit is now working as designed. Call complete.
Near Salado, TX 76571
Tyler
Job Details: 12/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator not cooling properly. Upon arrival customer stated the bed notice a bunch of ice buildup on the low side line of the bottom section of the refrigerator near compressor and that they had also noticed that for the past two weeks the icemaker had quit working the freezer was slowly start to thaw things out and the fresh food section would not get cold at all. Upon further inspection of the fresh food compartment I found that the unit had a pretty bad defrost issue where the evaporator coil inside the fresh food compartment was not defrosted properly and built a thick wall of ice that was choking off the cooling to the freezer and causing unit wide temperature issues. We will need to return with the new UI control high voltage control as well as evaporator fan motor harness kit for the fresh food compartment. Office to reschedule due to some parts currently out of stock; ordrng 1 W10843055 (cntrl-elec HV) and 1 W11087438
Near Killeen, TX 76549
Al
Job Details: 12/08/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRQ02 Arrived to inspect ice maker not working.Confirmed and found the motor stopped working.R&R it and unit cycled and filled and was harvesting when I eft.Job completed
Near Killeen, TX 76542
Al
Job Details: 12/08/2020
DISHWASHER GE GLD4560R00SS Arrived to inspect dishwasher not starting.Discovered the outlet was defective.Corrected the issue with the plug and unit now works properly.Job completed
Near Copperas Cove, TX 76522
Al
Job Details: 12/08/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived to inspect French door refrigerator not cooling in the ff compartment.Discovered the floor of the ff compartment is extremely bowed and has a massive ice buildup underneath it.There is also standing water underneath the deli floor.The cooling fan in the ff compartment was operating, but the ice buildup is causing the issues within the unit.
Near Copperas Cove, TX 76522
Al
Job Details: 12/08/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect newly installed part defective.Confirmed the complaint and R&R the tubeUnit now operates properly.Job completed
Near Killeen, TX 76549
Tyler
Job Details: 12/08/2020
OVEN WHIRLPOOL RBD305PRB00 Arrived on site for broil element that had broken inside the upper oven. Upon arrival I found that the upper oven broiler element had a knee broken causing sparking inside the oven then replace the broiler element and re-tested unit and found that everything is now functioning as designed. Call complete
Near Waco, TX 76712
Jonathan
Job Details: 12/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for a dishwasher that’s not dispensing rinse aid. Inspected unit and work area. Customer advised that the dispenser flap is opening but the rinse aid dispenser is not dispensing any rinse aid. Found red tape dispenser completely four. Replaced dispenser and tested unit. Unit is seemingly working as designed. Call complete.
Near Briarcliff, TX 78669
Robert
Job Details: 12/08/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Arrived on job for complaints of not dispensing properly and door not closing properly. Found the door will need closer hanging too low. Replaced valve but will need to replace housing for filter and needs authorization. ; ordrng 1 5304508014 (closer assembly)
Near Killeen, TX 76549
Tyler
Job Details: 12/08/2020
OVEN GE JTP75SP1SS Arrived on site for oven giving F2e1 error code. Upon arrival I first checked the thermostat and found that both the upper and lower thermostats were shorted out and not ohming near the 1.1 range that they should’ve been. Then replace the two thermostats in the upper and lower oven and was able to retest the unit and verify that and now he’s to 350 as designed with no issues. Call complete
Near Wimberley, TX 78676
Richard
Job Details: 12/08/2020
DISHWASHER GE GDT545PSJ0SS Arrived onsite for the dishwasher leaking. Replaced lower door gasket that was ordered and dishwasher tested properly and no leaks detected complete
Near Cedar Creek, TX 78612
David S
Job Details: 12/08/2020
REFRIGERATOR KITCHENAID KSSS48MHX00 "Arrived on site for freezer not working. I inspected the unit and work area. I gained access to the evaporator and found no frost pattern. I found the compressor running. I spoke with PR and I am ordering W10309995 compressor, WP2003003 heat exchanger, WP2004545 heater-pan, 4388575 evaporator, 876765 tube-kit, WPW101433759 dye drier, W10913906 coupler, 212643 permagum, SS Tech, & 4 hour job. The office will reschedule when we have an eta on the parts. ; ordrng 1 212643 (PERMAGUM) and 1 4HOURS (4 HOURS) and 1 4388575 (EVAPORATOR ) and 1 876765 (TUBE KIT) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10309995 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WP2003003 (HEAT EXCHANGER) and 1 WP2004545 (HEATER PAN) and 1 WPW10143759 (UV DRYER)"
Near Austin, TX 78729
David
Job Details: 12/08/2020
WASHER MAYTAG MVW6230HW0 Arrived on site to install previously diagnosed parts to resolve squealing noise. Installed motor cam and belt. Found old belt was much looser then new belt. Retested and noise is gone. All is working as designed. Call complete.
Near Manor, TX 78653
Andy
Job Details: 12/08/2020
WASHER WHIRLPOOL WTW5105HW0 Arrived on site to install previously diagnosed capacitor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78738
Robert
Job Details: 12/08/2020
OVEN WHIRLPOOL WOS51EC7HS01 Arrived on job for complaints of buttons not working. Confirmed some buttons not working. Replaced console and test.
Near San Marcos, TX 78666
Leonardo
Job Details: 12/08/2020
DISHWASHER MAYTAG MDB4949SHZ1 Arrived on site to test unit for unit not starting. Test unit and found broken latch not allowing to lock. Replaced latch test unit and unit test good job complete.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/08/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived on site for Leaking from Front - Front Load Washer. Placed in quick diagnostics to inspect for any leaks. No leaks detected. Found water trail from dispenser down to the area where customer stated they’d seen water pool in the past. Replaced dispenser and ran another quick diagnostics. No leaks detected. Job completed.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/08/2020
MICROWAVE WHIRLPOOL WMH32519HB3 "Arrived on site to inspect microwave for not venting correctly, upon inspection found the sensor 5 ohms off range, replaced thermistor and found no issues. Complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 12/08/2020
OVEN WHIRLPOOL MEW7630WDS01 "Arrived on site to inspect oven for not closing correctly, upon inspection found the hinges bent, quoted customer for both hinges. Replaced hinges, no problems found. Complete"
Near Canyon Lake, TX 78133
Richard
Job Details: 12/08/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived onsite for the refrigerator RC evaporator freezing up again. During testing found that the refrigerator evaporator was frozen solid. Advised customer that there is really no temporary fix for this issue. Advised customer to turn refrigerator off and let the evaporator fully defrost and than turn it back on. Will need to replace all controls , evap cover and drain pan shims. Complete"
Near Austin, TX 78731
Wesley
Job Details: 12/08/2020
DISHWASHER JENN-AIR JDB9200CWP2 Arrived onsite and found unit leaking from sump. Replaced sump and motor. All checks good.
Near Pflugerville, TX 78660
Andy
Job Details: 12/08/2020
OVEN WHIRLPOOL WOS51ECOHS01 Arrived on site for oven not working. Tested and inspected unit and found braker tripped. Reset and tested unit. All operations are normal.
Near Cedar Park, TX 78613
Scott
Job Details: 12/08/2020
VENTHOOD WHIRLPOOL UXT4130ADS2 Arrived on site for vent light not working . Found light bulb was in socket but not screwed in . Screwed light bulb in . Vent light now works . Job complete .
Near Austin, TX 78750
Luis
Job Details: 12/08/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for leds flickering. Diagnosed a defective led on filter housing cover,replaced defective leds. Freezer and upper fresh food leds have been replaced,all leds working as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 12/07/2020
M/W OTR WHIRLPOOL WMH53521HZ4 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit not heating, per previous techs diagnosis, I removed and replaced the magnetron, capacitor & diode and tested. Unit is operating as designed. Job completed."
Near Liberty Hill, TX 78642
Lou
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL KBFN402ESS02 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found all RC lights not working except for the top 2 on the right side. I tested the lower right module and found it not showing DCV. I removed and replaced the module with one from my van stock due to not having the screened modules and all lights are working properly. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Justin
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived on site for refrigerator that was dripping water at dispenser and not producing ice. Checked temps in FC at 4° F, checked temp in ice maker and found at 44° F. Put unit into diagnostics mode and found that the ice maker would not harvest. Gained access to ice maker and installed new fan and ice maker. Tested unit and it worked as designed. Call complete."
Near Georgetown, TX 78633
Kayman
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL GD5YHAXTL01 Arrived onsite for refrigerator not dispensing ice but producing just fine. Upon inspection I found the ice bin with a clump of ice formed around the bottom near the shaft. I cleared all the ice and found the motor still works good. I found the ice chute door spring was allowing a small air leak up into the ice bin. I tightened the spring and the door chute air leak issue seemed to go away. I inspected the rest of the IM chute and could not find any other air leaks or reasons air would be getting up into the ice. No leaks detected and No repairs needed at this time. Job complete.
Near Lockhart, TX 78644
Luis
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Arrived on site for noise complaint. Found loud noise while opening and closing fresh food door adjusted hinges tested door operation noise no longer present
Near Kyle, TX 78640
Jacob
Job Details: 12/07/2020
MICROWAVE GE JVM3162DJ1BB
Near Fort Hood, TX 76544
Al
Job Details: 12/07/2020
DRYER MAYTAG MEDX655DW1 Arrived to inspect dryer not powering on. Attempted to confirm warranty information since the unit was originally purchased in 2017. Called office spoke with SC. No warranty information was found at the time of the call. Customer to call cons to get warranty company to dispatch appliance express for return visit. Please resend all previously ordered parts if warranty company approves repair. Needs more work. No money collected on this date due to discrepancies.; O-emld tckt
Near Georgetown, TX 78633
Justin
Job Details: 12/07/2020
VENTHOOD WHIRLPOOL KVWC958JSS0 "Arrived on site for a vent hood that was blowing the breaker whenever the fan was turned on. Isolated breaker pop to blower fan. Wrong part was brought, ordering new blower fan. Will need to be a two man job. Office to reschedule. ; ordrng 1 WPW10294026 (BLOWER FAN)"
Near New Braunfels, TX 78132
Noah D
Job Details: 12/07/2020
MICROWAVE KITCHENAID KBHS109SSS06 "Arrived on site to inspect microwave for not turning, upon inspection found the motor unmounted, replaced motor in spot and tested.Complete"
Near Kyle, TX 78640
Kevin
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 "Arrived on site and sound refrigerator is unplugged again, previously installed thermistor its not the ideal one for this refrigerator and will need to re-order. Requested that RV Center leave refrigerator connected to power for 24 hours before technician arrives; ordrng 1 W10316760 (Thermistor kit)"
Near Austin, TX 78723
Matthew
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 "Arrived onsite for refrigerator door not closing correctly. Upon inspection found hinges getting caught up preventing proper closing. Also the door frame where the bottom hinge inserts into is cracked. Will need to order and replace Ss right side refrigerator door, upper and lower hinges and top hinge cover. Office to reschedule. ; ordrng 1 W10917992 (hinge-door) and 1 W10918010 (closer) and 1 W11307295 (dor-fip) and 1 WP12963204ED (hinge) and 1 WPW10191117 (cover) and 1 WPW10191119 (stop-door)"
Near Austin, TX 78745
Kevin
Job Details: 12/07/2020
OVEN WHIRLPOOL WFG510S0AT1 "Arrived on site and inspected oven and found customer experienced are then not continually igniting during cycle. Adjusted igniter and observed it ignite properly three times in a row. Explain to customer that it appears to be working properly now. After replacement confirmed new igniter is working properly by observing it several times,
Near Liberty Hill, TX 78642
Justin
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site for refrigerator making loud noise. Customer had on video and sounded as if possible evap fan. Will need to order evap fan, housing, and sound pads. Informed customer next time noise happens to open FC door and see if noise stops. Office to schedule appointment when eta is available on parts.; ordrng 1 W11263195 (FAN HOUSING) and 1 WP2169142 (BLADE FAN) and 1 WP2315549 (FAN MOTOR)"
Near Lockhart, TX 78644
Luis
Job Details: 12/07/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for unit powering off. Control not running through diagnostics,replaced control,ran diagnostics fan and compressor powered on unit ran through a defrost cycle. Advised customer if unit completely powers off unit will need a dedicated outlet."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/07/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for top oven randomly turned on all by itself after being manually powered off from use. The broiler option did not work for almost 5 minutes (it took that time to realize it was even not working correctly) and the oven had to be powered off and back on again to work.Placed in diagnostics and got F6E4 control error. Cleared error code. Ordering wiring harness, control, and UI. The harness may not be needed but I’m ordering it just in case based on the history of requests. The control was already ordered so I’m marking it as will use on return visit. ; ordrng 1 W11105007 (console) and 1 W11225365 (harns-wire) and 1 W11233570 (harns-wire)"
Near Austin, TX 78749
Leonardo
Job Details: 12/07/2020
OVEN WHIRLPOOL RBS305PRS00 Arrived on site to test unit For damaged panel and membrane and trim. Will need WP8304269. Office to reschedule ; ordrng 1 WP8304269 (MEMBRANE )
Near Austin, TX 78749
Leonardo
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site to test unit for damaged seal.
Near Kingsbury, TX 78638
Jacob
Job Details: 12/07/2020
DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for unit not heating. Tested unit. Did not heat. Upon further inspection. Found that the thermostat was giving continuity. Ordered part. Office to reschedule. ; ordrng 1 WP8318268 (thermostat)
Near Manor, TX 78653
David S
Job Details: 12/07/2020
DRYER WHIRLPOOL WED4950HW0 Arrived on site for dryer not drying properly. I inspected the unit and work area. I found the dryer tumbling and heating. I found poor air flow at the lint trap. I removed the dryer from the exterior vent and found the air flow improved. I demonstrated this for the customer. I recommend having event wizard come out and clean the exterior vent to improve air flow. Job complete.
Near Lakeway, TX 78734
David
Job Details: 12/07/2020
DISHWASHER KITCHENAID KDPM604KPS0 "Arrived on site to diagnose dishwasher that is stopping during cycles or has to be drained multiple times. Ran diagnostic and can not get unit to proceed in diagnostic mode. Console lights up and stops, doesn’t do anything, has to be cancelled. Unit needs new control. Control has not arrived yet. Office to schedule when control arrives. ; ordrng 1 W11416459 (CONSOLE )"
Near Austin, TX 78758
David S
Job Details: 12/07/2020
RANGE WHIRLPOOL SF315PEG
Near Manor, TX 78653
Matthew
Job Details: 12/07/2020
OVEN AMANA AER6303MFB2 "Arrived onsite for range not functioning correctly. Upon arrival took readings at terminal block. L1 to L2 @244vac. L1 to neutral @244vac, L2 to neutral @ .02 vac, neutral to chassis @ 126vac. Unit has wiring issues. Need to call electrician. Left unit unplugged for safety and accessible for builder. Job complete"
Near Austin, TX 78703
Wesley
Job Details: 12/07/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived onsite and found an issue with water level sensor. Adjusted wiring to allow the unit to function as designed. Also found unit external drain pump failed replaced external drain pump. Unit is now operating as designed.
Near San Marcos, TX 78666
Noah D
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL GU2275XTVY0 "Arrived on site to inspect dishwasher for not heating or washing correctly, upon inspection found the heater broken in half, replaced broken heater. Complete"
Near Austin, TX 78733
Kevin
Job Details: 12/07/2020
MICROWAVE KITCHENAID KMHS120ESS09 Arrived on site and inspected microwave and sound control board is constantly sending power weather counter light is turned off or on. Will need to bring back a new control board to correct the issue.; ordrng 1 W11182110 (Control board)
Near Austin, TX 78727
Wesley
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite and found both evap motors running well. No frost build up on evaps. Found black supply to inverter with an amp draw of .7 Fridge temp hi 40,s and freezer is hi 30’s. Ordering compressor and dryer to repair. ; ordrng 1 2HOURS and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Near Cedar Park, TX 78613
Lou
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to inspect refrigerator ice maker not dispensing crushed ice. Upon further inspection, tested the ice dispenser and found it would not dispense crushed or cubed ice. Removed the ice bin and found that the grease on the bottom coupling had hardened and was causing the coupling to slip on the bin coupling. Cleaned the grease off of the bottom coupling and found the screw holding the bin coupling together was loose causing the coupling to the bin to not catch on the bottom coupling. Tightened the screw and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 12/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
Near San Marcos, TX 78666
Jacob
Job Details: 12/07/2020
WASHER ROPER RTW4516FW2 "Arrived onsite to replace parts to unit. Replaced motor, capacitor and actuator. Ran diagnostics test mode. Motor still did not agitate or spin. Ordered parts. Request 2HR. Also may need to call Techline upon returning. Office to reschedule. ; ordrng 1 REQUEST (2HR) and 1 W11170318 (cntrl-elec) and 1 W11448788 (LOWER HARNESS)"
Near Kempner, TX 76539
Al
Job Details: 12/07/2020
DRYER MAYTAG MEDB835DW4 Arrived to install previously ordered part.R&R the overlay and unit tested as designed.Customer satisfied.Job completed.
Near Belton, TX 76513
Tyler
Job Details: 12/07/2020
REFRIGERATOR GE PFSS5RKZCSS Arrived on site for fridge not func properly. Upon arrival customer stated unit was at random points not cooling well enough in the ffc and other times it would freeze everything within the ffc section. Upon arrival I found the freezer temps at 5 degrees and fresh food was at 42 degrees. The evap coil was not overly frost and showed signs that it had recently defrost on its own as designed. Customer also stated that he had unplugged unit one week prior to diagnoses and since then it had been running well the items in ffc still freezing to much. After checking the FC I found that in the upper ffc the air flower tower was stuck in the open position. I replaced the air flow tower and verified it was opening and shutting when needed. Customer also stated that ice maker was giving off different colored flakes within ice cubes. I found ice makers inner enamel starting to flake due to hard water residue left from water that was drying out and running protective lay
Near Georgetown, TX 78633
Lou
Job Details: 12/07/2020
OVEN GE JTP15BOA5BB "Arrived on site to inspect wall oven bake element with hole in it. Upon further inspection, I found the bake element had shorted and burnt. I removed and replaced the element and tested on Bake at 350 degrees. The unit is operating as designed. Job completed."
Near Georgetown, TX 78633
Justin
Job Details: 12/07/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for refrigerator with freezer not getting cold enough. Gained access to evaporator and found restriction on evaporator (pics in SD-mobile). Will need sealed system repair. No service fee collected, this was a callback from previous repair. Quoted customer $584.55 for SS labor. Customer still under 10 year parts warranty for sealed system parts. Customer stated they will most likely purchase a new refrigerator. We let them know they have 30 days to contact office for quote. Call complete.; ordrng 1 876765 (TUBE KIT) and 1 W10309988 (COMPRESSOR) and 1 W10913906 (ACCESS VALVE) and 1 WPW10143759 (UV DRIER) and 1 WPW10239732 (FC EVAP) and 1 WPW10643261 (RC EVAP)"
Near Austin, TX 78730
Wesley
Job Details: 12/07/2020
ICE MACHINE KITCHENAID KUIC18PNTS2 Arrived onsite and replaced pump Tested for leaks. Unit is now operating leak free. Operating as designed.
Near Georgetown, TX 78633
Lou
Job Details: 12/07/2020
MICROWAVE GE JVM3160DF2WW "Arrived on site to inspect microwave tripping the breaker. Upon further inspection, customer advised they had an electrician inspect the unit along with the range and replaced the microwave breaker and the unit continued to trip. I removed the unit from the wall and inspected the components inside and found all are good. Using my extension cord, I plugged the microwave into the outlet above the unit and when I tested the breaker tripped. Also found that the range loses power too due to it being on the same breaker as the microwave. I recommended that the customer have that checked as each unit should be on their own breaker. I removed the interlock and found the monitor switch bad and the interlock broken.Unit was left unplugged for safety. I am ordering the interlock, three switches and CNOTE-LSO PER CUSTOMER REQUEST. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch m
Near Austin, TX 78739
Kevin
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL MDB8959SBB3 Arrived on site and found customer is experiencing water running out the center grout line underneath the dishwasher. Removed kickplate and found kick plate insulation is wet. started washer on normal cycle and could not find any leaking. Uninstalled dishwasher and pulled it completely out of installation and still did not find any leaking during cycle. There is installation debris/Cabinet wood chips on the floor behind the dishwasher which are not wet. observed water may have been from water cresting over bottom edge of tub but it is not doing it at this time. Customer requested that kickplate be left off to dry and If it happens again will contact office.
Near Georgetown, TX 78628
Kayman
Job Details: 12/07/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite for refrigerator not making ice. Upon inspection I found a wire at the hinge had broken in half. I recommended replacing the door the customer would like to speak to the manufacturer to see if they will help with the repair.Ordering the Door (LW10728959). I was able to pigtail the broken wires together for a temporary fix. I tested the ice maker and found that water was not passing the filter housing. The unit may also need a filter housing and we can quote for that when we install the door. Ordering filter housing (WPW10394053) office to R/S due to part availability. ; ordrng 1 LW10728959 (dor-fip) and 1 WPW10394053 (housing)
Near Austin, TX 78735
Kevin
Job Details: 12/07/2020
OVEN WHIRLPOOL JJW2430DS01 "Arrived on site and inspected oven and found error code for stuck key, attempted to remove Error by resetting oven and this did not have any positive affect. Control panel is still covered under five year warranty After replacing control panel oven is now operating properly, took pictures job complete"
Near Pflugerville, TX 78660
Scott
Job Details: 12/07/2020
VENTHOOD JENN-AIR JXW8536HS0 Arrived on site replaced vent hood for apex exchange . Job complete
Near Leander, TX 78641
Tommy
Job Details: 12/07/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite for microwave underneath light staying stuck on. Upon arrival found unit control low let light relay was stuck on. Replaced control and tested. Unit tested good job completed.
Near Buda, TX 78610
Leonardo
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replace sump and motor. Replaced motor test unit for leaks no leaks present job complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect fridge for loud ice making, upon inspection found the valve provided was the incorrect valve, ordering correct valve, shimmed evap. Office to reschedule ; ordrng 1 W11129435 (VALVE)"
Near San Marcos, TX 78666
Leonardo
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for upper rack falling. Found broken wheels replaced wheels test unit and unit test good job complete.
Near Mustang Ridge, TX 78610
Kevin
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB04 "Arrived on site and inspected refrigerator and sound door is opening and closing properly. Customers complaint is due to the hinge system on the bottom that swings open/gains momentum after a certain point. This is normal operation explain to customer that the door should be held until it is completely open. Refrigerator door is operating normally and cannot be adjusted or corrected, job complete"
Near Hays, TX 78610
Leonardo
Job Details: 12/07/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to replace knob. Replaced knob test unit and unit test good job complete.
Near Georgetown, TX 78633
Lou
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL ED5FHGXNQ00 "Arrived on site to inspect refrigerator ice maker not working no water dispensing. Upon further inspection, I attempted to test the ice maker using my jumper wire t points T to H and the motor attempted to function, but I found the tines were frozen in the ice in the tray. I tested the water dispenser and it dispensed water. I checked under unit to see if I’m could see where water was leaking from as reported by the customer that water was leaking from the front left corner. I could not find any leaks. I found that the ice maker is leak water from the front left corner and running down the left side of the cabinet and running out at the bottom the door onto the floor. I am ordering the ice maker and fill tube (just in case), along with CNOTE-LSO PER CUSTOMER REQUEST. Water was turned off to the unit for safety. ; ordrng 1 4317943 (icemaker only) and 1 CNOTE (LSO PE CUSTOMER REQUEST ) and 1 W10823511 (tube-water)"
Near Austin, TX 78704
Wesley
Job Details: 12/07/2020
WASHER WHIRLPOOL LSQ8243HQ0 Arrived onsite for bad lid switch. Repaired existing switch. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78730
Wesley
Job Details: 12/07/2020
ICE MACHINE KITCHENAID KUIC15PRXS3 "Arrived onsite for dripping and production issues following a cleaning, finding symptoms of cooling failure and only a partial frost pattern with zero ice production. A
Near Georgetown, TX 78628
Kayman
Job Details: 12/07/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for wall oven with no power . Upon arrival I confirmed the power failure. I accessed and tested the thermal fuse. It tested faulty so I replaced the fuse and the unit restored power. I tested the unit through preheat and it began heating as designed. Job complete.
Near Georgetown, TX 78628
Kayman
Job Details: 12/07/2020
DRYER WHIRLPOOL MEDC300XW0 Arrived onsite for dryer making a squealing noise while spinning. Upon inspection I confirmed the sound. I removed the drum and inspected the support wheels I found both very dirty and the right side wheel was failing. The customer agreed so I replaced the wheels belt and pulley. After re testing The unit now sounds normal.
Near Pflugerville, TX 78660
David S
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for dishwasher no filling with water and not draining. I inspected the unit and work area. I found fault code f7e1 no heat. I ran the unit through a diagnostics cycle. I found the wash motor humming but not pumping. I spoke to the customer about the unit needing a sump and motor assembly.
Near Killeen, TX 76543
Cliff
Job Details: 12/07/2020
WASHER WHIRLPOOL MHW5630HC1 "Arrived on site to diagnose a washing machine that is leaking. Tested all parts and components and found no failures with unit. Did note accumulation of hair where door glass meets gasket, and this is allowing water to bypass gasket during cycles. Advised homeowner on findings. No further repairs are needed."
Near Austin, TX 78737
Robert
Job Details: 12/07/2020
VENTHOOD FRIGIDAIRE FHWC3040MSB
Near Kingsbury, TX 78638
Luis
Job Details: 12/07/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for cooling complaint. Removed evaporator cover found evaporator in cases in ice fan running. Ran diagnostics heater powered on,replaced main control and defrost thermistor"
Near Kyle, TX 78640
Leonardo
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL ADB1400AGW1
Near Kyle, TX 78640
Robert
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not washing. Found loose connection at valve. Reconnected power. No leaks detected at time of service.
Near San Marcos, TX 78666
Jacob
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW4655JW0 "Arrived onsite for hot water side of the valve spilling water into the unit when not in use. Replaced Valve, tested unit. Unit test good. No leaks at this time. Job complete"
Near Georgetown, TX 78626
Kayman
Job Details: 12/07/2020
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived onsite for microwave with damaged door and panel. I removed the damaged parts and replaced with new. There was no power in the kitchen outlets so I was not able to test function of the unit. Job complete.
Near Austin, TX 78737
Scott
Job Details: 12/07/2020
MICROWAVE WHIRLPOOL KOCE500ESS11 Arrived on site. Removed old oven and installed new oven. Tested unit. Job complete
Near Kyle, TX 78640
Jacob
Job Details: 12/07/2020
DISHWASHER GE GDF520PGD1BB Arrived onsite for unit not having any power. Checked unit. Found that the plug from the wall is the issue for not keeping the power consistent. Once the plug to the wall was wiggled the power came on to the unit. Let customer know to contact an electrician. No other issues at this time. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDF130PAHS1 "Arrived on site for dishwasher not washing. I inspected the unit and work area. I found no fault codes in diagnostics. I ran the unit through a diagnostics cycle, I found the water filling but the wash motor not pumping. I checked voltage at the control and found good voltage. The pump motor will need to be replaced to complete the repair. I am ordering a pump and motor assembly. The office will reschedule when we have an eta on the part.; ordrng 1 W10888591 (PUMP AND MOTOR ASSEMBLY )"
Near Austin, TX 78728
David S
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making. Noise. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a diagnostics cycle and found the washer making a screeching noise during agitation and spin. I spun the basket and could not hear the noise. I am ordering a motor, cam, belt, hub and returning with the gear case to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W10528947 (HUB ) and 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11283592 (MOTOR)"
Near Belton, TX 76513
Jonathan
Job Details: 12/07/2020
DISHWASHER FRIGIDAIRE FFID2426TS1A Arrived on site to install previously diagnosed part. . ; ordrng 1 5304506660 (spray arm)
Near Manor, TX 78653
Matthew
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite to replace previously diagnosed parts. Replaced left door switch. Tested unit and unit is functioning properly. Job complete.
Near Austin, TX 78732
David
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to install harness to resolve no drain issue. Installed new lower harness and retested. Unit is draining properly. Ran full diag cycle and confirmed all functions good. All is working as designed, no water leaks found. Call complete."
Near Killeen, TX 76549
Cliff
Job Details: 12/07/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer with the damage sealed. Found door seal torn. Replaced door seal using high temp adhesive. Advised homeowner to let glue cure for 24 hours prior to usage.
Near Hutto, TX 78634
David S
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher leaking. I inspected the unit and work area. I found the pump and motor assembly, and the water inlet damaged and leaking. I found the unit missing the top shielding. I am ordering all 3 to complete the repair. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11085683 (PUMP AND MOTOR ASSEMBLY) and 1 W11124383 (SHIELD) and 1 WPW10195536 (INLET WATER)"
Near Leander, TX 78641
Tommy
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived onsite for dishwasher not draining. Upon arrival found error code F8 E2. Checked connections going to control found connections were good but drain pump struggling. Quoted customer 297.60 for repair customer approved. Replaced drain pump and tested. Unit tested good. Job Completed.
Near Lockhart, TX 78644
Jacob
Job Details: 12/07/2020
OVEN WHIRLPOOL WFE525S0JZ0 Arrived onsite for door to unit not shutting correctly. Looked at unit. Found that the right hand hinge was crooked. Replaced hinge. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78745
Kevin
Job Details: 12/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and replaced parts diagnosed by previous technician, job complete"
Near San Marcos, TX 78666
Jacob
Job Details: 12/07/2020
WASHER WHIRLPOOL MHW8200FW0 "Arrived onsite for unit giving an error code at start up. Got into diagnostics. Got F1E1 ACU error, F5E2 door lock. Erased codes from the unit. Re tested unit, got F1E1 almost immediately. Need to replace control. No leaks at this time. Job complete.
Near Liberty Hill, TX 78642
Tommy
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for previously diagnosed parts. Upon arrival replaced control. Tested unit. Unit is operating as designed. No signs of leaks during service. Job Completed.
Near Pflugerville, TX 78660
David S
Job Details: 12/07/2020
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for washer not filling or washing. I inspected the unit and work area. I found fault codes, F5E3 lid lock fault, F8e1 long fill, f2e1 stuck key. I tested the lid latch and it works as designed. I tested the water valve and I found the cold water valve not opening. I honed the water valve and I found it open. I removed the failed valve and installed new. I tested the unit and it is now working as designed. No water leaks detected.
Near Pflugerville, TX 78660
Matthew
Job Details: 12/07/2020
MICROWAVE KITCHENAID KMCC5015GSS1 Arrived onsite for microwave not working. Upon inspection found failed switches.
Near Driftwood, TX 78619
Robert
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived on job for complaints of warm temperature in refrigerator. Found the fan not working and ; ordrng 1 W11450890 (CONTROL )