Service History 153

We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Wesley
Job Details: 04/16/2021
Arrived onsite and installed hinges and door glass. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78626
Tommy
Job Details: 04/16/2021
Arrived onsite for previously diagnosed parts. Upon arrival found unit had F4E3 error code found control sending voltage but unit pump not operating correctly. Ordering pump and motor office to reschedule upon receiving. ; ordrng 1 W11087376 (Pump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78704
Matthew
Job Details: 04/16/2021
Arrived onsite for dishwasher not functioning. Upon arrival found control panel non responsive. Verified incoming voltage and was correct. Removed panel to inspect and found loose harness connector. Secured connector and panel powered on. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed part. Found connector that connects to drain pump was damaged. Removed connector and used two spades to temporarily connect the drain pump wires to the drain pump. Placed in diagnostics and ran dlms calibration. Washer ran through calibration as designed. Ran washer through service diagnostics and all cycles completed as designed. When spin cycle shifted through speeds I could hear squeaking. Ordering a new lower harness, belt, and splutch for return trip. returning with both controls and latch JIC to return and complete the repair. We will apply belt dressing to the current belt to eliminate the squeaking. If squeaking doesnt go away Im ordering a belt too. If a new belt doesnt eliminate the squeaking Im ordering the splutch as well. Customer understands there is more work to do. Explained the washer is ok to use until we return, but may hear squeaking in spin. Please place on waitlist schedule. Customer will be available when parts arrive. ; ordrng 1 W11130932 (Lower harness) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/16/2021
Arrived on site for Not Dispensing Water - Side by Side Refrigerator. Found that the water line behind the fridge was kinked. The manufacture tape had come undone. I used foil tape to secure the water line to the back panel. Placed fridge back in place and water is dispensing as designed. Customer doesnt use ice maker so I also placed the ice maker in a harvest to ensure the valve was sending water to the ice mold. Water came in to mold and filling as designed. No leaks detected. Job completed. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78749
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for oven not working. Test unit and found glow igniter not coming on. Test unit and found bad control board. Test unit and found oven heating correctly job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit not dispensing ice, found auger inside ice bin was not inserted into back of ice bin correctly so it wasnt making contact with auger motor coupler. I adjusted the auger, if problem continues, will need to order ice bin."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHEXNS16
Near Austin, TX 78701
Luis
Job Details: 04/16/2021
"Arrived on site for unit not dispensing ice. Tested ice dispenser motor not powering on,checked voltage good voltage reading 120vac diagnosed unit will need auger motor parts ; ordrng 1 W10271509 (Motor)"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Lampasas, TX 76550
Al
Job Details: 04/16/2021
"Arrived on site and inspected a 6 burner gas cooktop, with lighting issues on the back left burner.Inspected the burner and found it was sparking, just not igniting.Called office and spoke SW who is assisting me in ordering the spud orifices for both gas to propane and propane to gas for the back left burner.Office to schedule return services due to part availability.Needs more work.; ordrng 1 W10892419 (Spud orfice ( back left) from propane to natural gas)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Lockhart, TX 78644
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect unit for not operating correctly, upon inspection found the unit always draining, checked drain and found no debris, tested float with no change, ordering control, float and drain. Office to reschedule ; ordrng 1 W11193157 (DRAIN) and 1 W11255994 (FLOAT ) and 1 W11415070 (CONTROL )"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Austin, TX 78728
Justin
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. I installed the new knob and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS7
Near Austin, TX 78738
Robert
Job Details: 04/16/2021
Arrived on job for complaints of no ice found the icemaker not calling for water. ; ordrng 1 W10884390 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Austin, TX 78704
Luis
Job Details: 04/16/2021
"Arrived on site. Installed icemaker,found no water entering icemaker,removed compressor cover jumped solenoid on icemaker fill valve solenoid not opening diagnosed a defective water valve ordering a new valve.; ordrng 1 WP12544124 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model WDF540PADM3
Near Austin, TX 78738
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit not washing found failed wash motor
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Belton, TX 76513
Tyler
Job Details: 04/16/2021
Arrived on site for ice machine. Tried calling customer before arrival and once I arrived. Left vmail and couldnt get any response. Office will need to reschedule.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site for washer making a grinding noise. I inspected the unit and work area. The maintenance showed me a video of the nois. I put the unit through a high spin and he vey agitation. I found it not making the noise. I out the unit though a diagnostics cycle and found it not making the noise. I found the drain pump making a weird noise. I replaced the drain pump. I filled the tub with water and ran it through a heavy agitation. I found the belt slipping when the unit is under weight. I am ordering the belt to complete the repair. ordrng 1 WPW10006384 (Belt)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near New Braunfels, TX 78130
Richard
Job Details: 04/16/2021
Arrived onsite for the wall oven upper oven not heating. Ran diagnostics and found that the lower and upper bake and broil do not work but you can hear the control working. Went to check for voltage and as soon as I touched the power the cord all power was lost. There is an issue with plug and power outlet. It is not providing proper voltage to the wall oven. Advised customer to call an electrician to check out power issue. Complete
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site to install sump and manifold Amos gasket. I found the unit has a pex clamp. I cannot complete the repair with out replaceable clamps I am ordering the clamp kit to complete the repair. ; ordrng 1 Wd35x10382 (Clamp set)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Temple, TX 76502
Kayman
Job Details: 04/16/2021
Arrived onsite for dryer not heating. Upon inspection I found the unit in a show room with no power cord installed on the unit. I accessed the rear of the unit and found some of the lint burnt. I tested the heating element and it showed open or shorted. I tested the thermal fuse and it showed open as well as the thermal cut off. I replaced the heater element the thermal fuse and the thermal cutoff. I was not able to accurately test the unit due to the installation situation. The unit should heat as designed now. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS
Near Lockhart, TX 78644
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect dishwasher for issues opening and closing, upon inspection found the units gasket was hanging and a little swollen, replaced gasket and found no issues. Complete"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78737
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for oven not cooking correctly. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site for gasket missing from dryer. I replaced the gasket and glued it in place. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM02
Near Leander, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the unit tripping the breaker when the defrost element turned off, I removed and replaced the hv control and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78731
Kevin
Job Details: 04/16/2021
"Arrived on site and replaced both upper drawer rails in freezer diagnosed on previous visit, after replacement drawer is operating normally, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS05
Near Temple, TX 76502
Kayman
Job Details: 04/16/2021
Arrived onsite for refrigerator losing cooling and restoring intermittently. Upon inspection I found the unit powered on but no cool. I verified voltage at the wall. and tested amp draw at the compressor once it kicked on. I got a reading of 1.5 amps constant. I accessed the evaporator and found a good frost pattern with no visible shorts anywhere in the defrost circuit. I found a svc pointer for this unit pertaining to the issues at hand. I replaced the defrost thermostat and ADC as per svc pointer. I advised the customer to monitor the unit over the weekend. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78703
Jacob
Job Details: 04/16/2021
"Arrived onsite for liked lights had gone out from top of the refrigerator and in freezer. Looked at unit, saw that the lights at the top of the RC and lights in FF were out. Had led truck stock W11462342. Replaced top left light. Lights came back on. No issues at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Austin, TX 78738
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from sump/motor assembly, I replaced part, tested unit in diagnostic mode, unit tested good. Error codes found were 9-1, 8-2, 3-3, I cleared error codes, unit passed diagnostic test cycle."
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWS2
Near Austin, TX 78726
Justin
Job Details: 04/16/2021
"Arrived on site for a dishwasher with no power. Upon further inspection I found all buttons and LEDs on the UI working except for the start, cancel, sanitize, and hi temp wash. I found 120V at terminal box and the control. I found the UI needing to be replaced. I installed the newUI and then ran the unit in diagnostics mode. The unit ran as designed and now all LEDs/buttons are functioning. I observed no leaks at the time of service. The unit is working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Leander, TX 78641
Justin
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. I installed the new sump and motor and then put the unit into diagnostics mode and ran a test cycle. The unit ran through as designed and no leaks were observed at the time of service. Unit is now working as designed. Call complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW1A
Near Austin, TX 78759
Scott
Job Details: 04/16/2021
"Arrived on site for dishwasher not draining . Drain motor is working normally ,no obstructions or debris found in sump. Customer has a black rubber extension hose . Removed OEM hose from rubber hose . Put unit in drain and and unit drained perfectly . Found draining issue is plumbing issue with non OEM hose . Will need a plumber to correct issue ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near New Braunfels, TX 78132
Richard
Job Details: 04/16/2021
Arrived onsite for the refrigerator not cooling. During testing found that that there is a restriction in the sealed system. Took evaporator cover off and there is no frost pattern and there is a ball of ice on suction line. A sealed system repair will be needed. Ordering sealed system parts and office to schedule ; ordrng 1 W11103181 (Compressor) and 1 W10624944 (Tube) and 1 W10528578 (Process tube) and 1 W10648264 (Heat tube) and 1 W10427992 (Evaporator) and 1 W10388653 (Tube) and 1 W10499596 (Discharge tube) and 1 WPW10143759 (Hv drier) and 1 Authorization (Authorization needed for repair)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near New Braunfels, TX 78132
Richard
Job Details: 04/16/2021
Arrived onsite for the dishwasher not turning on. During testing found that the door latch was not working correctly it would not latch it was stuck in the opposite direction causing the issue. Replaced the door latch and all functions tested good. Complete
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. Removed main control and installed new main control. Removed ice bin thermistor and installed new ice bin thermistor. Ice maker running as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78744
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for damaged console. Found damaged console replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78744
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for damaged console. Found damaged console replaced console test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Leander, TX 78641
Jonathan
Job Details: 04/16/2021
Arrived on site for dryer getting air restriction and cycle signal and not changing volume. Inspected unit and work area. Found unit connected to accordion vent that goes through the wall. Performed diagnostics mode and checked fault codes. Performed air flow test and found restricted air flow with vent on (yellow light). Removed vent and test and found good air glow( green light). Informed Customer are on airflow. Will need to replace UI to repair signal tone.. ; ordrng 1 W11406679 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Manor, TX 78653
Matthew
Job Details: 04/16/2021
"Arrived onsite for refrigerator freezing fresh food. Upon arrival checked temperatures. Fridge recorded at 40 degrees and freezer at 4 degrees. Temps were manually adjusted to offset freezing in RC. Ohmed RC and FC thermistor, thermistors in range. Tested air baffle and was operating properly. Manual adjustment seems to have corrected issues. Instructed customer to only adjust temperature as needed and allow for unit to adjust. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM7
Near Austin, TX 78704
Jacob
Job Details: 04/16/2021
"Arrived onsite to replace rails. Customer also said that the light switch inside the freezer would not allow the light to work. Pulled out the light switch. Light switch started working, saw no issues with the light switch. Replaced rails. Tested unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS02
Near Georgetown, TX 78628
Tommy
Job Details: 04/16/2021
Arrived onsite for oven not turning on. Upon arrival turned unit off at breaker removed unit from wall checked fuse found it was bad. Checked unit thermostat and broil found both are good.Replaced fuse put unit back into wall and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Mount Calm, TX 76673
Tyler
Job Details: 04/16/2021
Arrived on site for washer making a burning smell. Upon arrival I found an f7e5 shifter fault. I ohmed out the shifter from j2 harness. Found unit was between the 2-3.5 ohm rating at exactly 3.1 ohms as designed. Found the 5 dc vaults present from main control to shifter during spin and 0 dcv during agitation as needed. Found during agitation tests in diagnostics that the shifter was getting stuck when goin into agitation causing the splutch not to adjust correctly. Found after installing new actuator (that matches previous generation style of actuator) that during agitation the splutch is being adjusted properly and allowing the unit to put less stress on the motor directly. The motor was causing burning smell due to how much weight the motor was trying to spin when splutch wasnt adjusting from actuator. Unit now functioning as designed. Explained findings to customers and showed them unit full functionality. Call complete
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near West, TX 76691
Tyler
Job Details: 04/16/2021
Arrived on site for dryer making odd noise according to the customer. Arrival customer had stated they were hearing any odd clanging noise coming from inside the drum that sounded like change rattling around. Upon further inspection I found that some change had gotten stuck in between the fins without drum itself. After clearing out change I was able to reassemble and test the dryer to ensure unit was functioning as designed. Customer is pleased with how quite dryer sounds now. Call complete
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS0
Near Austin, TX 78701
Jacob
Job Details: 04/16/2021
Arrived onsite to replace blower motor to unit. Replaced blower motor. Tested unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Georgetown, TX 78626
Tommy
Job Details: 04/16/2021
"Arrived onsite for unit making rattling noise during agitation. Upon arrival found unit washplate was damaged. Replaced washplate and tested, unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78735
Luis
Job Details: 04/16/2021
"Arrived on site to install parts prev diagnosed. Replaced main control and ui,ran diagnostics all test passed
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Austin, TX 78734
Robert
Job Details: 04/16/2021
Arrived on job to replace previously diagnosed harness. After replacement test operation
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Salado, TX 76571
Kayman
Job Details: 04/16/2021
Arrived onsite for dryer showing F6E3 error. Upon inspection I found the unit flashing that error while in idle. The customer stated that it started happening at the beginning of the year and was able to dry but now the error code wont allow them to use the unit. I was not able to invoke diagnostics. I replaced the main control and facia and tested the unit. The unit is working as designed at this time. The resident stated that it takes more than one cycle to dry a load. I advised that the vent system in the house may be obstructed and would need to be cleaned out. The moisture may be traveling back into the unit causing these errors. Job complete.
We serviced a
KITCHENAID WINE COOLER
Model KUWS24LSBS24
Near Leander, TX 78641
Jonathan
Job Details: 04/16/2021
Arrived on site for wine cooler not cooling. Found unit at ambient temperature. Gained access to compressor and pressure amp draw at 2.3 amps. Measured resistance on compressor windings and found failed.
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS309BSS00
Near Leander, TX 78641
Jonathan
Job Details: 04/16/2021
"Arrived on site for microwave having error code F1-E5. Inspected unit and work area. Found protective coating worn off. Performed diagnostics mode and verified fault code. Tested microwave operation and found no heat. Pulled unit and followed tech sheet procedure. Found cavity thermistor at 215. K and magnetron thermistor at 7.75 k both within range. Will need to replace microwave appliance manager. Informed customer unit would need to be tested after repair and may need magnetron.; ordrng 1 W10460457 (SENSOR) and 1 W10915648 (MICROWAVE APPLIANCE MANAGER )"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78748
Robert
Job Details: 04/16/2021
Arrived on job for complaints of no heat. Found power supply issues no 240vac.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Round Rock, TX 78665
David S
Job Details: 04/16/2021
Arrived on site to install previous diagnosed parts. I gained access to the ice maker and replaced it with new. I cycled the ice maker and put it through a fill test. It worked as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site for oven door separating. I inspected the unit and work area. I found the stainless trim separating from the glass out panel. I am ordering a new outer glass panel to complete the repair; ordrng 1 W11176456 (Outer door)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Waco, TX 76708
Tyler
Job Details: 04/16/2021
Arrived on site for dishwasher not functioning correctly. Upon arrival I found that the unit was receiving 120 V proper from the power supply and you I was turning on sometimes but it was not successfully running each time at the start button. I also found at the lowest brown was broken high ended up replacing the main control to try and stabilize the power output going to all the components and after doing so I found the dishwasher was functioning accurately and 100% as designed with no leaks I then went ahead and replaced the lower sprayer as well and upon completion of installing both parts I also raise the drain line under the sink because if not probably been installed and was causing backflow from the sink into the dishwasher. Unit is now fully functioning as designed with no leaks before during or after repair call complete
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDBDA
Near Georgetown, TX 78628
Jonathan
Job Details: 04/15/2021
Arrived on site for refrigerator FC completely frozen over and light not working. Inspected unit and work area. Found FC drain pan dry and unit not defrosting. Checked defrost bimetal and found working. Found unit will need drain pan kit. Powered unit off and allowing unit to defrost. Spoke with customer on defrosting unit.
We serviced a
GE REFRIGERATOR
Model ZIS480NRI
Near Leander, TX 78641
Justin
Job Details: 04/15/2021
"Arrived on site for a refrigerator not producing ice. Upon arrival the customer said another company replaced the IM due to the teeth being broken. She stated the unit is not getting water to IM. I tested the temps in the FC and they were at 6?F. I checked voltage at the IM and it is getting 120V but doing nothing. I jumped the IM and could hear the valve energize but still no water was coming to the IM. I checked the water coming from the water and it had good water pressure. I found 120V at the harness to the valve and the valve ohmd out good. This indicates a bad valve. I unplugged the unit and turned the water off at the wall and replaced the valve. I then tested the unit again and no water was coming to the IM. I then harvested the IM again while checking voltage at harness while plugged into valve. I could hear the valve energize again, but the valve only received 95V. This indicated the IM not sending proper voltage to the valve. I then replaced the IM. I harvested the IM a gain and the same issue occurred. This indicates a bad harness. Ordering the harness and the office will reschedule,p.; ordrng 1 Harnesstovalve (Research)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA88FIHZ00
Near Burnet, TX 78611
Cliff
Job Details: 04/15/2021
Arrived on site to diagnose a refrigerator that is not always dispensing water or producing ice. Found all is working at this time. I was not able to reproduce any issues with unit. Advised homeowner that since home is not always occupied reservoir may be freezing over on occasion. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Georgetown, TX 78628
Tommy
Job Details: 04/15/2021
Arrived onsite for broil not igniting. Upon arrival found unit igniter out of place and not operating correctly. Replaced unit igniter and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Canyon Lake, TX 78133
Richard
Job Details: 04/15/2021
Arrived onsite for the refrigerator ice maker not making ice. During inspection found that the ice bin was full of ice . Tested ice maker and it dumped and filled with water. Could not find any issues with ice maker. Complete
We serviced a
GE DISHWASHER
Model GLDA690P02BB
Near Canyon Lake, TX 78133
Richard
Job Details: 04/15/2021
Arrived onsite for the dishwasher with a lot suds after it washes. Replaced filter and filter assembly. All functions tested good complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Canyon Lake, TX 78133
Richard
Job Details: 04/15/2021
Arrived onsite for the refrigerator ice maker not working. During testing found that there was a clog inside the fill chute on ice maker. Replaced ice maker and removed ice build up and all functions tested good complete
We serviced a
GE REFRIGERATOR
Model GSS23GMKECES
Near Spicewood, TX 78669
Brandon
Job Details: 04/15/2021
"Arrived on site for customer complaint of unit making loud noises and frost in freezer, found shorted heater and blown bi metal. I replaced both parts, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Georgetown, TX 78626
Jonathan
Job Details: 04/15/2021
Inspected unit and work area. Found minor dent on top sides of control panel. Performed diagnostics and single out each switch and found front right burner switch failed. Removed switch and installed new. Tested all operations, all tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Pflugerville, TX 78660
Kayman
Job Details: 04/15/2021
Arrived onsite for washer that is still leaking. Upon inspection I found one of the gaskets on the valve was crooked allowing water to seep by. I corrected the gasket and could not get the unit to leak during diagnostics cycles. No leaks detected while onsite. Job complete.
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Waco, TX 76705
Tyler
Job Details: 04/15/2021
"Arrived on site for washer not draining per customer complaint. Upon arrival found in diagnostics that unit was filling, agitating and spinning but the drain cycle took much longer then initial design allows for unit. After disassembly of drain I found no clogs or external issues causing drain motor to fail. Found drain motor just went out on its own. Will need office to reschedule once availability of parts is known. Ordering one drain pump WH23X27574 (all parts sent with on call were to an ice machine) ; ordrng 1 WH23X27574 (Drain pump)"
We serviced a
ESTATE RANGE
Model TES356RD0
Near Killeen, TX 76549
Al
Job Details: 04/15/2021
Arrived on site to install previously ordered parts.Removed and replaced the FR & LR infinite switches.Unit will need 1 additional switch and one additional element to complete the repair.Previous notes stated all elements EXCEPT the RR were defective Ordering parts needed to complete the repair.Needs more work ; ordrng 2 W10823699 (LR&RF smaller elements)s and 1 WP3148952 (Infinite switch LF)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Temple, TX 76502
Wesley
Job Details: 04/15/2021
Arrived onsite and detected new noise from dryer. Discussed noise with customer and decided to replace parts from repair kit. Noise alleviated. Advised customer on repair. All checks good.
We serviced a
MAYTAG DRYER
Model MED8200FC2
Near McGregor, TX 76657
Tyler
Job Details: 04/15/2021
Arrived on site for dryer loose loud metal sound. Upon arrival I found no errors or signs of voltage issues. Disassembled unit and found all heating hardware components functioning optimally. Upon further inspection I found the roller wheels had appeared to have lost grease and causing bearings of support wheels to rub. After replacing the rollers I reassembled and tested unit and found was no longer making my unusual noises. Unit functioning as designed call complete
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEB3
Near Killeen, TX 76549
Al
Job Details: 04/15/2021
Inspected unit still not making any ice.Confirmed the complaint and removed and replaced the ice maker.Unit filled ed and was harvesting when I left the unit was harvesting Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Belton, TX 76513
Wesley
Job Details: 04/15/2021
Arrived onsite for low ice production and found mound of ice at fill arm preventing further production. Advised customer on design and cleared ice to repair. Also advised on leveling. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Georgetown, TX 78628
Tommy
Job Details: 04/15/2021
Arrived onsite for ice maker not making ice. Upon arrival found unit motor was weak as well as rear plastic damaged now allowing water properly in ice maker. Replaced ice maker and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near McGregor, TX 76657
Tyler
Job Details: 04/15/2021
Arrived on site for refrigerator not making ice. Upon arrival customer stated unit had been making ice fine but their complaint was that it was not dispensing ice through door correctly and door seemed to be freezing up within dispenser section. Upon further inspection I found the ice maker was functioning and bucket was full. After removing ice bin I found dispenser clogged with frosty ice built up from a leak in dispenser flap. Office will need to reach once Availability of parts is known.; ordrng 1 W11423782 (Separator)
We serviced a
GE DISHWASHER
Model GLD5604V00WW
Near Belton, TX 76513
Wesley
Job Details: 04/15/2021
Arrived onsite and found unit not heating. Found heater ohming at 50 from the control.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Temple, TX 76504
Wesley
Job Details: 04/15/2021
Arrived onsite and found short at power block. Completed repair. Charged in full. ; ordrng 1 WPW10245259 (Power block)
We serviced a
WHIRLPOOL OVEN
Model JJW2730WS00
Near Temple, TX 76502
Al
Job Details: 04/15/2021
"WP and I arrived to install previously ordered parts.Tested the unit and found the unit only required the blower to complete the repair.Removed and replaced it, reassembled and unit tested as designed without any errors..Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120EBS6
Near McGregor, TX 76657
Tyler
Job Details: 04/15/2021
"Arrived on site for microwave not heating correctly. Upon arrival I uninstalled microwave and and ran water heating tests to verify functionality. After 3 tests I disassembled and unit and found door switchs, main control, and high voltage hardware functioning as designed. Found after running another test that the cooling fan behind main control was receiving 120v proper but was not running. I replaced the fan motor and retested multiple times after reassembly and found microwave could run multiple 2 minute long water tests back to back with no failures. Unit is functioning as designed call complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Wimberley, TX 78676
Robert
Job Details: 04/15/2021
Arrived on job for complaints of not draining. Found the control not working properly no drain or spin. Replaced control and test. Washer working properly. No leaks detected at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78130
Noah D
Job Details: 04/15/2021
"Arrived on site to inspect dishwasher for not drying dishes well, upon inspection found the unit heating and cleaning correctly, tested element with no issues, instructed customer on proper use. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Temple, TX 76502
Wesley
Job Details: 04/15/2021
"Arrived onsite and found console unable to connect to WiFi following update, customer was advised by WiFi team to ensure that home internet is good. Returning with new console to repair. All checks good. ; O-emld tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF3
Near Wimberley, TX 78676
Robert
Job Details: 04/15/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
MAYTAG MICROWAVE
Model UMV1152AAW
Near Kyle, TX 78640
Robert
Job Details: 04/15/2021
Arrived on job to replace previously diagnosed parts. Replaced magnetron and test operation normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Jarrell, TX 76537
Lou
Job Details: 04/15/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I removed and replaced the comps or and installed an access valve and removed and replaced the UV drier. Vacuumed the system and it held pressures. Installed 4.2oz of R134a refrigerant and watched pressures. Pressure held and unit is beginning to cool. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS4
Near Wimberley, TX 78676
Robert
Job Details: 04/15/2021
Arrived on job for complaints of heating element not working. Ran diagnostics and found console light not working but heater works properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV2
Near Burnet, TX 78611
Cliff
Job Details: 04/15/2021
"Arrived on site to replace previously ordered parts for microwave. Replaced magnetron, capacitor, and diode and tested unit. Found all is functioning properly at this time."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Pflugerville, TX 78660
Andy
Job Details: 04/15/2021
Arrived on site for range making noise when in use. Customer stated unit is still heating properly but noise is like a fan hitting something. Tested and inspected unit and found fan loose and hitting fan cover due to stripped nut from factory. Removed failed part and replaced with new and adjusted fan blades. Tested unit and all operations are normal. No gas leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Killeen, TX 76549
Al
Job Details: 04/15/2021
Arrived on site and inspected food freezing in the refrigerator compartment.Customer showed me a frozen cup of coffee.I observed frost buildup on the diffuser housing and noticed the door inside the diffuser was stuck open.Removed and replaced it and door closed on new diffuser.Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Killeen, TX 76549
Al
Job Details: 04/15/2021
Arrived on site to install previously ordered parts (rebuild).WP and I rebuilt the unit using the p
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near San Marcos, TX 78666
Richard
Job Details: 04/15/2021
Arrived onsite for the RC not cooling. During testing found that the refrigerator evaporator is frozen solid. Will need to follow service pointer W11092686F for frost build up on evaporator. Advised customer that refrigerator will need to be thawed out for us to service the evaporator. Ordering all necessary parts . Office to schedule ; ordrng 1 W11457241 (Service kit) and 1 WPW10389152 (Support) and 1 W11188493 (Evaporator cover) and 1 W11387386 (UI)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Austin, TX 78741
Jacob
Job Details: 04/15/2021
Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78750
David
Job Details: 04/15/2021
"Arrived on site to diagnose dishwasher that was leaving some condensation in unit after cycles. On arrival inspected unit and found no rinse aid was being used, and unit has a plastic tub. Advised the customer they meed to be using rinse aid to cure the walls of the dishwasher to allow water to run into the sump and not stick to the walls. Also advised to run high temp options as this will also improve temp and dry temps.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Austin, TX 78725
Andy
Job Details: 04/15/2021
Arrived on site for washer making noise. Tested and inspected unit and found failed control and cam. Removed failed cam and replaced with new. Ordering needed control. Office to schedule return trip. Control must come from plainsfield. No water leaks present at time of service.; ordrng 1 W11498190 (Control) and 1 Seenote (Control must come from plainsfield) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Round Rock, TX 78665
David S
Job Details: 04/15/2021
"Arrived on site for fridge having ice build up in the back of the unit. I inspected the unit and work area. I gained access to the evaporator. I found the unit off and no ice build up. I tested the thermistor, heating element, and the wiring harness all tested good. I put the unit into diagnostics and and tested the fan, compressor and heating element. All came on and worked as designed. I gained access to the control and tested all thermistors at the control. All tested good. I am replacing the control to complete the repair. The unit is working as designed job complete."
We serviced a
GE OVEN
Model JGBP33SEM1SS
Near Round Rock, TX 78681
David S
Job Details: 04/15/2021
Arrived on site for oven bake not coming on. I inspected the unit and work area. I tested the broil and found the broil coming on. I gained access to the igniter and found the igniter broken. I also found the door seal broken for the oven. I installed a new igniter. I reassembled the unit and tested it. The oven is working as designed. I am ordering the door seal to complete the repair..; ordrng 1 WB04K10021 (Rubber strip front frame)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Lou
Job Details: 04/15/2021
"Arrived on site to inspect dishwasher not operating properly. Upon further inspection, I found water in the tub and the customer advised that the unit wont drain. I pressed the start button for 3 seconds to engage the drain pump and I could hear the motor humming, but it wasnt draining the water. Removed the water from the unit and removed and inspected the drain pump and found a piece of glass inside caught in the empellars. Removed the glass and placed the unit in diagnostics. Unit is operating as designed and is draining as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Austin, TX 78752
Luis
Job Details: 04/15/2021
Arrived on site for no cool. Powered unit on compressor powered on then shut off diagnosed a defective start device installed a new starter powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock
We serviced a
LG WASHER
Model WM3470HWA
Near Georgetown, TX 78626
Jonathan
Job Details: 04/15/2021
"Arrived on site for washer still leaking after repair. Inspected unit and work area. Performed diagnostics mode and tested operation. Found cold inlet valve far left tubing leaking water ( see SD-QUICKPIC). Informed customer of finding and she stated that was the same tubing leaking. Removed failed inlet valve and installed new. Performed diagnostics mode and tested all operations. All tested good, no water leaks detected."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Manchaca, TX 78652
Kevin
Job Details: 04/15/2021
"Arrived on site and replaced gearcase, belt, agitator, and cam kit diagnosed on previous visit. After replacement confirmed washer is now operating properly through the diagnostic cycle. No water leaks from connections at time of service, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78751
Jacob
Job Details: 04/15/2021
Arrived onsite for unit giving F9E1 error code. Put unit in diagnostics and got F9E1 draining issue. Checked the drain motor. Drain motor was good with no issues. The connector for the drain was not seated properly. Re connected wire to drain. Tested unit through automatic diagnostics test. No error codes came back. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7759AWS1
Near Austin, TX 78746
Kevin
Job Details: 04/15/2021
"Arrived on site and inspected the dishwasher and found while it is running top rack spinner is not moving. either pressure is being lost or wash motor is not running properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, TX 78633
Jonathan
Job Details: 04/15/2021
Arrived on site for refrigerator not producing ice. Inspected unit and work area. Attempted to advance ice maker and found no response. Tested incoming voltage and found present. Found failed ice maker. Removed failed ice maker and installed new.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cedar Park, TX 78613
Justin
Job Details: 04/15/2021
"Arrived on site to install previously diagnosed parts. I installed the new evap motor, the UI, and the thermistor cover. I then put the unit into diagnostics mode and tested the fan, thermistors, and defrost. All are working as designed. Unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Liberty Hill, TX 78642
Justin
Job Details: 04/15/2021
Arrived on site for a wall oven that intermittently shuts off. Upon arrival the customer stated the unit will intermittently shut off on its own and they have to cycle the breaker to get it working again. They stated it happens roughly once or twice a week. I tried to replicate the issue but could not. I put the unit into diagnostics mode and found stored error code F6E0 for lost communication to UI. I found the UI and control bad. I cycled power off and replaced the UI. I cycled power on for a while and then back off. I then replaced the control. I tested the unit and preheated the oven for a while.