Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Paul R.

Paul R.

FREEZER MAYTAG MZF34X16DW01 Arrived onsite for the freezer that is not cooling correctly and only the light comes on. I found the control with voltage to it and not responding. I replaced the control and the unit is working as designed. Call complete.

Near Juniper Rd, West Lake Hills, TX 78746
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTM404ESS2 Arrived onsite for customer complaint of dishwasher dispenser gasket came off. Removed front door panel and removed faulty dispenser. Reassembled. Dispenser now work as designed. No other issues found. All water connections were dry at time of service.

Near E Ridgewood Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

OVEN JENN-AIR JMW3430WS02 "Arrived onsite for customer complaint of wall microwave/oven combo not heating on microwave section. Uninstalled unit and found inverter to magnetron shorted. Removed and replaced both parts, reassembled and tested. Microwave not heats as intended. No other issues found."

Near Vista Ln, Georgetown, TX 78633
Chase S.

Chase S.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site for the dishwasher removed kick plate off the dishwasher Found heater was unplugged plugged back in ran test mode no error code in the system all lines are dry

Near Clarence Dr, Waco, TX 76712
Paul R.

Paul R.

OVEN KITCHENAID KODE507ESS02 "Arrived onsite for the oven that caught on fire after a self clean was started because there was a pan left inside it. Mr stated they don’t use the lower oven very often so they store stuff in it. I checked the lower oven and found where plastic had melted on the racks and cavity. I found smoke stains in the cavity and on the inner door along with a sticky plastic film that wouldn’t be able to be cleaned off. I tested the upper oven to allow the cooling fan to run and as soon as the oven reached about 170 degrees the plastic burning smell started coming from the interior which means the smoke has gotten in the insulation of the cavities. I could replace the lower oven racks, inner door, and door glass and clean the cavity on the lower oven but there’s nothing that can be done about the smell coming from the insulation. The cavities are not replaceable parts. The oven would have to be replaced.

Near Crestway Dr, Austin, TX 78731
Lou S.

Lou S.

OVEN WHIRLPOOL KODE500ESS04 "arrived on site to install previously diagnosed and ordered part(s). I removed and replaced the thermal fuse and turned the power back on and the unit powered up. I tested the unit on Bake at 350 degrees. The unit never heated. I removed the unit from the wall and tested the TOD and it was open. Using part #WP4449751 from my van stock, I removed and replaced the TOD and retested. The unit began to heat and when it got warm en ugh for the cooling fan to come on, I could hear the fan making a metal on metal rubbing noise and then the fan stopped altogether. I removed ad replaced the cooling fan and retested and the unit operated as designed. I advised the customer of my findings and repairs. Job completed."

Near Misty Morn Ln, Cedar Park, TX 78613
Joseph C.

Joseph C.

RANGE GE JB645RK4SS "Arrived on site for “broken cooktop” complaint. Inspected unit and found top had cracked, due to heat. Removed and replaced cooktop. Tested unit. Unit is performing as designed."

Near Hancock Dr, Austin, TX 78756
Chase S.

Chase S.

WASHER WHIRLPOOL WTW8040DW4 Arrived on site unit giving error code of f3e2 ran diagnostics replace main water valve ran unit again everything tested good all lines are dry

Near Topeka Dr, Waco, TX 76712
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site complaint was door fell off looked at door and hinge open door and close door numerous times can Not find anything wrong All lines are dry

Near Livingston Ct, Waco, TX 76712
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site for repeat no cool issue. Found wire harness at lower right corner of evap cover was not connected. Reconnected harness. Customer will give unit approx 24 hour to reach normal temps. All water connections were dry.

Near San Marco Trail, Georgetown, TX 78628
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived to inspect wall oven with WiFi capability. The clock runs 10-20 minutes faster than normal.Called Whirlpool Tech line and spoke with Leon SR#7726009562Advised there is a National program glitch on units that are WiFi equipped.DO NOT CHANGE CONSOLE BASED ON THE CLOCK ISSUE ALONE.Job complete

Near Great Knot Pass, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 Arrived on site and replaced holder. All checks good. Unit is now operating as designed.

Near Foxglen Dr, Austin, TX 78704
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator ice maker not working. Tested and inspected unit and found ice maker will not cycle. Removed failed part and replaced with new. Tested and ice maker still would not cycle. Found controls have failed as well.no water leaks present at time of service.; ordrng 1 W11035841 (CONTROL ) and 1 W11239666 (UI)

Near Quarter Horse Trail, Austin, TX 78750
Tyler B.

Tyler B.

DISHWASHER JENN-AIR JDB9200CWP2 Arrived on site for dispenser replacement. Removed door and old dispenser and replaced dispenser tested operation and tested good. No leaks on site

Near Deepwoods Dr, Austin, TX 78731
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC300EBS01 Replaced door. Unit is now set up properly.

Near Comal St, Austin, TX 78702
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for bottom door glass cracked. Test unit found bottom glass damaged on front panel and also found upper door handle damaged. Ordering new front panel W11110283 and new door handle W11110499.; ordrng 1 W11110283 (FRONT PANEL ) and 1 W11110499 (DOOR HANDLE )

Near Kilday Cove, Austin, TX 78744
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KFGD500ESS04 Arrived on site for range left front burner not igniting. Inspected unit and work area. Tested burner and found spark igniter sparking. Inspected gas funnel on burner head and misshaped and not allowing gas to hit spark igniter. Removed burner head and installed new. Tested operation all tested good.

Near Leonardo Dr, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507ESS Arrived on site and found freezer light module has failed. Installed new and tested. Unit tests good. Job complete

Near Eagle Ridge, Burnet, TX 78611
Lou S.

Lou S.

ICE MACHINE WHIRLPOOL KUIC18PNZS0 "arrived on site to inspect ice machine with no power. Upon further inspection, I found the unit not responding to the power button being pressed. The customer advised that they have an external drain pump and the unit was making too much ice. Also, when We opened the door to the unit, I found a large amount of water in the tub. Using my wet vac, I removed the water from the unit and pulled it out ad when I began to pull the unit off it, it came on ad began to fill the reservoir. I unplugged the reservoir and found that the drain pump is pumping, but it’s also leaking water. I removed and replaced the external drain pump and retested and the unit operated as designed. No water leaks observed at the end of service, job completed."

Near El Cielo, Leander, TX 78641
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site to test unit for ignitor not igniting. Opened unit and found that the ignitor clip was not installed properly. Installed clip tested ignitor and ignitor working properly at this time. Job complete

Near Vicenza Dr, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for cooling issues. Found Orion control was wrong on both compressor box orders. Orion control has to be replaced with compressor

Near Red Cloud Peak, Canyon Lake, TX 78133
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site found the dishwasher needed heating element and sensor part needs to be ordered customers rescheduled already ; ordrng 1 W10723295 (sensor)

Near Bluestem Ct, Temple, TX 76502
Al R.

Al R.

REFRIGERATOR KENMORE 106.5002321 Arrived to inspect ice maker not working.Confirmed the complaint and replaced it.Reassembled and unit began operating as designed.All water lines were dry at the end of service.Job complete.

Near Dorothy Jane Dr, Killeen, TX 76542
Arthur B.

Arthur B.

OVEN KITCHENAID KODE500ESS04 "Arrived onsite for customer complaint of double wall oven temperature too hot. When arrived, oven was preheated @ 350F. Used temperature probe to verify temperatures. Upper oven was @ 375F, Lower @ 355F. Calibrated upper oven to +10F. Ovens are now calibrated. No other issues found."

Near Colonial Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER JENN-AIR JDB9200CWP2 "Arrived on site and found saved error codes 6/4, 4/4. There is standing water in tub. Attempted to drain and no power sent to drain pump. Replaced control board and all function has returned. Dishwasher will now complete a diagnostic cycle, no water leaks from connections at time of service, job complete"

Near Sea Willow Dr, Marion, TX 78124
Paul R.

Paul R.

OVEN JENN-AIR JJW2830WB00 Arrived onsite for the oven giving an F8E0 low fan speed error. I confirmed the error message. I deleted the error codes and tested the ovens. I found the lower cooling fan running very slow. I replaced the lower blower and tested the unit. The unit is working as designed. Call complete.

Near Ridgewood Rd, Austin, TX 78746
Paul R.

Paul R.

WASHER MAYTAG MVWB765FC1 "Arrived onsite for the washer that will not agitate. Ms stated the drain pump keeps running and she has to unplug the unit to get it to reset and unlock the lid. I checked stored error codes and found an F8E1, F0E3, & F2E1. I found the hot water side of the fill valve not opening causing the long fill and I suspect suds getting left in the pressure hose when ms tries to restart it causing the drain pump to continue running. I found nothing wrong with the console and went over loading with ms to prevent the overload error. The fill valve needs to be replaced.. There were no water leaks present at the time of service. Call complete."

Near Rue De St Tropez, Austin, TX 78746
Joseph C.

Joseph C.

OVEN KITCHENAID KEBS107SSS00 "Arrived on site for “F2E1 error code” complaint. Inspected unit, after hard reset. Unit appears to be performing as designed.

Near Blake Manor Rd, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300EBL01 "Arrived on site for no ice. found icemaker not sending power to valve,diagnosed faulty icemaker. Installed a new icemaker powered unit on ran icemaker through a cycle water filled icemaker.

Near Brandywine Dr, New Braunfels, TX 78130
Lou S.

Lou S.

VENTHOOD WHIRLPOOL KXD4636YSS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the momentary switch and tested and the unit did nothing. I advised the customer there one of the parts I ordered came in defective and had to reorder, but I wanted to keep their appointment and test the switch. I advised that I would have to reschedule and come back with the other part. I am ordering two microswitches, switch covers, spring, control and CNOTE-2HR JOBand will return with the prescreened parts. Office to schedule return service.; ordrng 1 CNOTE (2HOUR JOB) and 1 W10833182 (covr-swtch) and 2 WPW10398341 (switch)s and 1 WPW10421481 (cntrl-elec) and 1 WPW10421481 (cntrl-elec) and 1 WPW10469579 (spring)"

Near Orleans Dr, Cedar Park, TX 78613
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7000DW4 Arrived on job to replace control. After replacement test operation. Water filling correctly.

Near Camino Vaquero Pkwy, Austin, TX 78747
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived on job to replace door and nameplate. Door sent has correct part number on box but door too small. ordrng 1 LW10648583 (dor-fip)

Near Camino Vaquero Pkwy, Austin, TX 78747
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer not completing cycles . Go latch not locking properly . Replaced latch. Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete .

Near Frostwood Trail, Austin, TX 78729
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and found icemaker mold is overflowing slightly every fill, there is also valve chatter when water is being dispensed. per service pointer W10790000A an in line Water flow regulator will Need to be added, cut provided water line and insert regulator in the middle. No water leaks detected at time of service; ordrng 1 8212547RP (tube-water) and 1 W10786952 (PRESSURE REGULATOR)"

Near Muehl Rd, Seguin, TX 78155
James C.

James C.

REFRIGERATOR KITCHENAID KDDA27TRS00 Arrived on site and tested operation. Ran diagnostics and found evaporator fans would cut off intermittently in diagnostics and when running normally. Called tech line and spoke to Mike #7726011869. Tested voltage at control and found the fans only getting 7vdc and the voltage is cutting out causing fans to constantly cycle on and off. Job complete

Near Ed Low Dr, Burnet, TX 78611
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site for no ice. Found icemaker running through a double fill causing water to leak and freezer over fill cup. Installed a new icemaker ran icemaker through a cycle water filled icemaker correctly and unit is working as designed

Near McCrae, New Braunfels, TX 78130
Al R.

Al R.

WASHER MAYTAG MVWB765FW0 "Arrived to inspect washer start button issues. Ran diagnostics test mode and confirmed the issue within the console..I removed and replaced the console.Reassembled and unit tested as designed.All water lines were dry at the time of service.

Near Mammoth Cave Blvd, Pflugerville, TX 78660
Chase S.

Chase S.

DRYER LG DLEX3370V Arrived on site customer complaint was made a noise like it was vibrating ran unit with clothes in it and with no clothes in nothing wrong at this time

Near Sunflower Ln, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL AFI2538AES4 "Arrived on site for no cool. Diagnosed compressor not powering on,unit also needs updated drain tube. Installed a new compressor,drier and drain tube. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly

Near Heep Run, Buda, TX 78610
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to inspect dishwasher issues.Ran diagnostics test mode and unit tested as designed.All water lines were dry at the end of service.Maintenance man was at unit during diagnostics test mode.Job complete.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KUDS02SRBL1 "Arrived back on site for unit not washing, found unit not filling with water, found valve not opening. Replaced valve and tested good. No leaks on site

Near Island Wood Rd, Austin, TX 78733
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFC7500VW "Arrived back on site for pump replacement. Removed dryer and gained access to drain pump. Got approved on part install. Replaced pump and tested good, no leaks on site"

Near Cedar Bend Dr, Austin, TX 78758
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for loud noise while opening freezer door. Found gears misaligned to tracks,removed freezer door reinstalled gears to tracks,realigned gears to brackets. Reassembled freezer door,checked door operation good unit working as designed."

Near Red Willow Dr, Austin, TX 78736
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site and found customer has a video washer starting at 55 minutes, at 34 minutes remaining it recalibrates and jumps up to one hour and 11 minutes remaining wash time. Customers video stops at 55 minutes. Spoke with tech line and they refer to this issue as Timejumping displayed time on washer is only an estimate and can change several times during wash cycle due to load size, quantity of detergent, etc. this is considered normal operation of the machine and cannot be corrected. This is why previous parts replacement has had no effect. Machine is operating as intended 7726004687. Tech line also wish to inform that 1/6 of detergent used on a regular sized washer should be used on this model, no water leaks from connections at time of service, job complete"

Near Squirrel Run, San Marcos, TX 78666
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HB00 "arrived on site to inspect wall oven controls. Upon further inspection, the customer was trying to figure out the delayed start function. Once they got to the end time, they could not change the time as the owners manual does not give detailed instructions. Once I went through the functions of setting temp, cook time duration and got to the ending time, I found that by swiping either left or right will change the ending time. I advised the customer of my findings and demonstrated the set up. Job completed."

Near Quail Creek Trail, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS01 arrived on site and found unit operating as designed. Called techline to describe water spatter from spout. Was advised that door must be replaced to correct spatter issue. All else checks good ordering door to repair. ; ordrng 1 W10815695 (dor-fip ss)

Near Kinney Oaks Ct, Austin, TX 78704
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC2430DP01 Arrived on site to test unit for f1e6. Couldn’t find code in tech sheet. Called techline and per techline to replaced diverter magnetron and sensor. Ordering new sensor W10460457 will need 2 hours on job office to reschedule. ; ordrng 1 2HOURS (2 HOURS ) and 1 W10460457 (SENSOR )

Near Bridge Water Loop, Dripping Springs, TX 78620
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop not lighting. Upon further inspection, I tested all of the cooktop burners and none of them ignited. I tested the oven Bake Ignitor and it failed as well. I tested voltage at the control and got 123V. I tested the spark module and found it to be bad. I removed and replaced the spark module and retested and all burners and oven bake/broil operated as designed. No gas leaks detected during service, job completed."

Near Martin Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

WINE COOLER KITCHENAID KUWR204ESB00 Arrived on site for wine cooler not cooling. Tested and inspected unit and found compressor drawing 0.4 amps. Called and spoke with CS and found compressor replacement is needed. Ordering Needed parts. Office to schedule. SS job. 2 hour job. No water leaks present at time of service.; ordrng 1 8201787 (COMPRESSOR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10163273 (DRIER )

Near Palos Verdes Dr, Lakeway, TX 78734
James C.

James C.

RANGE WHIRLPOOL WFE525S0HZ1 Arrived on site and installed new console. No power to unit. Job complete

Near River Lake Dr, Kingsland, TX 78639
Clif L.

Clif L.

WINE COOLER JENN-AIR JUW24FLERS00 Arrived on site to diagnose a wine cooler that is not responding to controls properly. Tested unit and found main control shorted out. Replaced main control and tested unit. Found all is functioning properly at this time.

Near Colorado Dr, Cedar Creek, TX 78612
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on job for complaints of no power. Refrigerator working normal,customer said it powered back on by itself. Customer said this has happened twice. Checked outlet didn’t find anything noticeable."

Near Laramie Trail, Austin, TX 78745
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived onsite for the ice machine not making ice. Ms stated that it makes ice with no issues except it makes to much ice and comes out of the door when it’s open. Ms had the unit off when I arrived. I tested the bin thermistor resistance at 76 degree room temp and had 2.75K ohms which is in range. I ran diagnostics and the unit is working as designed. I tested the bin thermistor in ice water and it showed 8.1K ohms so the thermistor is working as designed. I explained to ms that it could be the main control or it could have just been a bad connection. Ms is going to try the unit again and call back if it is overfilling with ice and she will leave it on until we get here. Call complete.

Near Ayres Dr, Austin, TX 78746
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. When I arrived the water would not dispense. I installed the pressure regulator valve using the new tubing. I tested the dispenser and it worked as designed. I installed the FC brackets. After I had them installed I realized they were both bent and the right bracket self closure was broken. Ordering c-notes & both rails again. ; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT. and 1 W11241268 (BRACKET) and 1 W11241580 (BRACKET)

Near Goeth Cir, Austin, TX 78746
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator not dispensing water and frost build up in the freezer. Upon further inspection, I found that the water barely came out when being dispensed. Using my multimeter, I tested temps in the FC=11 degrees & RC=40 degrees on manufacturers recommended settings. I f undo a small amount of frost/ice built up in the front section of the FC section near the light/switch. When I went to close the FC door, I had to use some force to do so. I found the unit was not level and the doors do not close properly. I removed the filter and placed a bypass in its place and tested the water dispenser. The water came out in a nice hard stream. I advise the customer they would need to purchase a new filter. I left the bypass in the filters place until the customer could get a another filter. I demonstrated to the customer how the ice/frost formed in the FC section. I leveled the unit and demonstrated how the doors should close. No wate

Near Paseo de Charros, Leander, TX 78641
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIS15NRXB1 Arrived on site for ice machine not making ice. Tested and inspected unit and found issues with grid. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Sandcastle Dr, Spicewood, TX 78669
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE505W0HS1 Arrived onsite for customer complaint of freestanding range with dentsConfirmed dent to top of console assembly. Ordering console assembly. OF to R/S once part is available. ; ordrng 1 W11175518 (panl-cntrl SS)

Near Declaration Dr, Copperas Cove, TX 76522
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 "arrived on site for no cool condition. Temperatures were 16° and 51°. Pressures were 4 inches of vacuum and 150 pounds. Amp draw was .7. Compressor dome temperature was 123°. Reported findings to manufacturer. Manufacturer recommended that I make sure the low side was clean, replaced filter dryer, vacuum, and recharge, with a new filter dryer. These things I did. New frost pattern is complete. There is no water turned on to this product.Spoke with Joel.

Near Juniper Ridge Loop, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER WHIRLPOOL WED8500BW0 "arrived on site to inspect dryer not operating. Upon further inspection, I turned the power on to the unit and pressed start and nothin happened other than the console illuminating. I opened the unit up and removed the drum and tested ohms to the element, cutoffs, broken belt switch and the fuse and found the fuse open. I removed and replaced the fuse and retested and the unit operated as designed. No lint observed during service, job completed."

Near Old Mill Rd, Cedar Park, TX 78613
Lou S.

Lou S.

DRYER MAYTAG MED5500FW2 "arrived on site to inspect dryer noises. Upon further inspection, the customer turned the unit on and I could hear a faint vibration noise as it got louder as the unit warmed up. I disassembled the unit and found the blower wheel harness using and exhaust pipe were loose. Using the sealant pads prescreened for this call, I placed some of the pad in between the collar and blower housing and installed an extra screw to help secure the collar to the housing. I placed a pad in between the housing and the bottom panel and then placed the remaining pads around the exhaust pipe at the connection to the blower housing and connection to the back panel. Retested the unit and the vibration noise was gone. I advised the customer of my findings and repairs. No lint observed during service, job completed."

Near Overlook Bend, Leander, TX 78641
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to inspect dishwasher not filling properly.Removed the kick plate and noticed the wire to the valve was not seated properly into the plug.I corrected the issue and tested the unit and unit tested as designed.All water lines were dry at the end of service.Job complete

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WASHER LG WM5000HWA "Arrived on site for washer not turning on. Inspected unit and work area. Attempted to perform diagnostics mode , UI would not respond. Disassembled unit and checked voltage going to main control. Found voltage present. Traced voltage to UI. Called tech support and spoke with Alex and confirmed prior testing. Will need to replace control to repair. Confirmed return ETA with SR.; ordrng 1 ADC75446025 (UI) and 1 JSONLY@CUSTREQ"

Near Golden Eagle, Leander, TX 78641
James C.

James C.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and installed new blower and control. Tested operation and found unit working properly. Job complete

Near Burnet, TX 78611
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KRFC704FBS02 Arrived on site to install part Found the compressor was running when is your diagnostics found out the Compressor is bad needs to be ordered and sealed system tech need to be sent out ; ordrng 1 W11025999 (compressor)

Near FM 438 Loop, Temple, TX 76501
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF300EWH01 Arrived onnsite and found unit freezing resevoir preventing water function. Advised on condition. All checks good. Unit is now operating as designed. Also replaced inlet valve per diagnosis.

Near Hyridge Dr, Austin, TX 78759
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of warm temperature. Took pictures of freezer for not full frost pattern. ; ordrng 1 CNOTE (2 HOURS ) and 1 TJ90SF8404 (TUBE ) and 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (dryer)

Near Sommerland Way, Austin, TX 78749
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of frost in freezer. Found door not closing properly. Removed ice maker cover and ice from rear of freezer compartment. Door now working properly. No leaks detected at time of service.

Near Sandjack Oak St, , TX 78610
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found freezer temp is 16 degrees, Test 56 found error E5, water line behind user interface is cracked, exposed fresh food evaporator and did not find any frost pattern during test 4. Fresh food thermistor cover is also broken. Would need water line for water dispenser, plastic fresh food thermistor cover. Compressor, evaporators, three way valve, process stub and UV dye dryer.

Near Old Seguin Luling Rd, Seguin, TX 78155
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE505W0HW1 Arrived onsite for customer complaint of RF element shorted. Removed cooktop glass and confirmed issue. Removed and replaced replaced both RF element and infinite switch. Reassembled and tested. All elements now work as designed. No other issues found.

Near Ute Trail, Harker Heights, TX 76548
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDFE104DSS0 "Arrived on site for “not draining” complaint. Inspected unit and found piece of glass in drain pump. Removed glass and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Kipling Dr, Austin, TX 78752
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to install previously ordered parts.Removed and replaced the fc harness, main control and UI.Reassembled and unit began operating as designed.Customer told to wait 24 hours for the unit to reach optimal temperatures.All water lines were dry at the end of service.Job complete."

Near Methodius Dr, Hutto, TX 78634
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site and inspected ice dispenser and found there is ice build up lifting ice bin off of auger motor. Removed ice and it will now dispense properly. No water leaks from connections at time of service job complete

Near S Park E, Marion, TX 78124
Arthur B.

Arthur B.

RANGE GE JS645DL3DS Arrived onsite for customer complaint of bottom drawer dented and frame damage. Inspected unit and found rear lower left of frame damaged. No further work performed.

Near Morning Dove Trail, Copperas Cove, TX 76522
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW560CHW0 "Arrived on site for unit leaving water in unit and door locked, found drain clear, ran diagnostics and found wl error removed top and found hose in good shape, replaced wl sensor, cleared error and tested good"

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and replaced upper most tracks and dish rack and it is now operating properly, on middle rack replaced adjuster kit and stops and it is now operating properly. Dishwasher is now correct, no water leaks from connections at time of service, job complete"

Near Arrow Ridge, San Antonio, TX 78258
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the icemaker front cover and the chute. I found the ice door closing and sealing correctly. I went over crushed ice use and emptying the ice bucket of all the ice has not been used in two weeks. Call complete.

Near Ridgewood Rd, Austin, TX 78746
Robert J.

Robert J.

WASHER MAYTAG MVWB765FC3 "Arrived on job to replace clutch, stater and rotor. After replacement noise normal. No leaks detected at time of service."

Near Dayridge Dr, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for not working F1E4 bad control board. Replaced control board test unit and unit working at this time. Job complete

Near Bend, OR
Kevin B.

Kevin B.

RANGE KITCHENAID KSEB900ESS3 "Arrived on site and inspected range disassembled convection fan assembly and found fan blade is making contact with rear of motor assembly. There is a inch wide scrape mark toward the bottom that is visible when blade is spinning, took one picture. Added more clearance for fan blade and preheated it up to 325 and noise has stopped. Job complete"

Near Shadylon Ln, McQueeney, TX 78123
Thomas L.

Thomas L.

REFRIGERATOR LG LMXC23746S/01 Arrived on site and replaced contaminated compressor and a leaking fresh food evaporator. Customer will allow sufficient time for unit to reach normal operating temperatures. all water connections were dry.

Near Spanish Oak Trail, Leander, TX 78641
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for no hot water into washer . Ran diagnostics and stuck key pad . Manually tested valves getting both hot and cold . Ran test wash on normal set on hot , only cold water . Replaced UI console and control . Ran calibration and diagnostics test all checked normal . No water leaks detected at time of service . Job complete ."

Near Roxborough St, Austin, TX 78729
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4816FW1 "Arrived on site for “washer fills, then drains” complaint. Per my previous diagnosis, removed and replaced inlet valve. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near E Howard Ln, Austin, TX 78753
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site for dishwasher not completing cycles and door making noises. Inspected unit and work area. Found door rubbing right side of frame. Leveled unit to correct door. Performed diagnostics mode, error F8-E2 drain pump fault and F7-E1 heating circuit failure. Monitored test cycle and measured amp draw to element at 6.5 amps. Found test cycle completed. Ran test cycle 2 more times and it activated every test cycle. All tested good, no water leaks detected. Spoke with customer on user care guide."

Near Old Coupland Rd, Taylor, TX 76574
Jonathan  S.

Jonathan S.

DISHWASHER AMANA ADB1400AGW1 "Arrived on site for dishwasher having water in unit when not in use. Inspected work area and unit. Found no loop in drain line (see SD-QUICKPIC). Performed diagnostics mode and found fault code F10-E1 dispenser failure. Added drain loop to drain line. Called tech support and spoke with Rich he stated to replace inlet valve also. He removed valve and installed new. Tested operation. All tested good, no water leaks detected. (SR# 7725991730)."

Near Carolyn Dr, Taylor, TX 76574
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 Arrived onsite for dealer complaint of top load washer not filling properly. Ran diagnostics and found no error codes. Calibrated unit. Unit completed successfully. No other issues found.

Near S General Bruce Dr, Temple, TX 76504
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "arrived on site to inspect microwave door. Upon further inspection, i found what appears to be condensation on the inside of the door glass. I removed and replaced the unit door and tested the unit and it operated as. Job completed."

Near Quemado Dr, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4850HW1 Arrived on job for complaints of not starting. After powering up the drain pump started. Removed hose from control and checked for blockage non found. Return his and re start washer operation normal. No leaks detected at time of service

Near Alderman Dr, Austin, TX 78747
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ1 (JM) Arrived on site for range with burner that would not stay lit on low setting. Inspected unit and work area. When testing range all burners worked properly but the front left burner. Checked burner for food debris but none found. Found burner setting too low. Adjusted burner level to appropriate height and tested unit. Everything tested good.

Near Whitman Ave, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for pilot lite issues. Unit needs LP Conversion due to flames being too yellow. Left conversion kit with homeowner and advised customer to have a plumber install conversion. Job complete

Near Ranchers Club Ln, Driftwood, TX 78619
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for fan not working. Tested unit and found that loose connection at fan wire. Connected fan wire. Fan working properly at this time. Job complete

Near Ranchers Club Ln, Driftwood, TX 78619
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of icemaker not making ice on French door refrigerator. Removed ice bin and found nail arm jammed. Was able to correct issue. Ice maker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Lark Cir, Harker Heights, TX 76548
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onnsite and found power to unit and light working but no cooling and no UI function. Ordering control and UI to repair. ; ordrng 1 W11174836 (CONTROL) and 1 W11214887 (UI)

Near E 6th St, Austin, TX 78702
Arthur B.

Arthur B.

COOKTOP KITCHENAID KICU509XSS Arrived onsite for customer complaint of induction cooktop getting F47 and not coming on. Removed cooktop glass and removed elements. Found module assembly shorted on RH side. Unit will need new module assembly and return with display and RR element. OF to R/S once authorization is given. ; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10857232 (module)

Near Old Oak Rd, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDFE104DSS5 Arrived on site to test unit for broken adjuster on dish rack. Both left and right adjusters where broken. Replaced with new left and right adjusters. Tested unit and no issues at this time. Job complete

Near Varco Dr, Austin, TX 78738
Thomas L.

Thomas L.

WASHER WHIRLPOOL WET4024EW0 Removed and replaced noisy drive system parts and pump. Gearcase was leaking oil as well. All water connections are now dry and operations are normal.

Near Village Commons Blvd, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived to inspect refrigerator not dispensing water or making ice.Confirmed the complaint and called Whirlpool Tech line and spoke with Mark @Whirlpool SR7725995399Learned the previous tech did not turn the water back on.I turned the water valve on at the wall and unit began dispensing properly and fed water to ice maker.All water lines were dry at the end of service.Job complete

Near Arbor Ct, Round Rock, TX 78681
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KSCS25INSS "Arrived on site and found Ice production is good but it will not dispense, found white collar on shaft has dropped and lower part of the shaft is no longer engaging with motor. Replaced shaft and was able to dispense multiple cups of ice on crushed and cube. No water leaks from connections at time of service, job complete."

Near Elliott Ranch Rd, Buda, TX 78610
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIX505ESS1 "arrived on site to inspect ice machine not producing ice. Upon further inspection, I placed the unit in diagnostics and tested. Customer advised that the unit made a loud noise while on. When I got to test #8-condenser fan motor and compressor, the fan motor never came on. I finished with testing . I removed and replaced the fan motor and retested and the unit operated as designed. I turned the unit on and watched it until it began to form ice and advised the customer that the unit is operating as designed. No water leaks observed during service, job completed."

Near Welton Cliff Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site and found significant cooling failure. Advised customer on findings. No ice obstructions and good fan function.

Near Thornton Rd, Austin, TX 78704
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onnsite and found unit with symptoms of sealed system failure. Advised customer on findings. Temps are at 50f and 30f in fridge and freezer respectively.

Near Thornton Rd, Austin, TX 78704
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not drying. I found no stored error codes in the control. I ran diagnostics to test the machine and the unit worked as designed. I found the customer using detergent packets from Costco but there was no rinse aid in the dispenser. I went over using rinse aid with the customer. I went over cleaning the filter with the customer. Call complete.

Near Gynerium Dr, Austin, TX 78717
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site and found unit operating with low ice production. found temps in fresh food good and freezer at 15f with some topical ice build up in the fan space. Making buzzing noise. Seals are good. Adjusted to 8 hr defrost. Advised that if noise continues unit should be thawed out to remove minor ice build up in fc fan space. Advised customer on repair.

Near Goodrich Ave, Austin, TX 78704
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIC15PRXS3 Arrived onnsite and found bad valve preventing ice production All checks good. Unit is now operating as designed.

Near El Greco Cove, Austin, TX 78703
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site and found some minor condensation on the freezer door. Seal is good in both compartments. Door misshapen. Ordering door to repair. ; ordrng 1 LW10642554 (dor-fip)

Near Maywood Cir, Austin, TX 78703
Al R.

Al R.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived to inspect damaged outer door(panel).Confirmed, photographed and replaced the panel.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete"

Near Cypress Springs Way, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "arrived on site to inspect refrigerator door damage. Upon further inspection, I found that the RC door was dented near the door mounts on the left side. It appears that the the mounts were installed too tight denting the door and then the handle was switched to the right side. I removed and replaced the RC door and mounted the handle on the right side per customer request. Tested the door and it’s sealing properly. No water leaks observed during service, job completed"

Near Lambert St, Andice, TX 78628
Andy  B.

Andy B.

REFRIGERATOR LG LFXS29766S01 Arrived on site to install previously diagnosed part. On attempting to remove dispenser assembly found that dispenser assembly will not come out without damage and new door does not come with dispenser assembly. Ordering assembly. Office to schedule..; ordrng 1 ACQ85430259 (DISPENSER ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Chameleon Ct, The Hills, TX 78738
Joseph C.

Joseph C.

WASHER WHIRLPOOL NTW4516FW3 "Arrived on site for “unit will not start and latch light is lit” complaint. Per my previous diagnosis, removed and replaced actuator, control, latch, lower harness, and capacitor. Calibrated and tested unit. Unit is now performing as designed. No leaks detected, at time of service."

Near E Parmer Ln, Manor, TX 78653
Robert J.

Robert J.

DRYER WHIRLPOOL MEDB835DW4 Arrived on job for complaints of chipped paint. Found the bulkhead had the missing paint. ; ordrng 1 W11135007 (BULKHEAD )

Near Naples Ln, Austin, TX 78737
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the RC evaporator cover. Call complete.

Near Lazy River Cove, Austin, TX 78730
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WFE505W0HS1 "Arrived on site and inspected range and found it showing F9E0, attempted to move range forward but there is wall trim walking it from being pulled past the counter. There is not enough spacing to get behind it and inspect the wiring. It was just delivered and has never worked properly. Either plug was not installed properly, or wiring to home is incorrect. Range will have to be accessible to repair properly."

Near Sunrise Cir, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to install previously diagnosed and ordered part. Due the previous door installed being the wrong part, I removed and replaced the left RC door and attachments and tested. The door/unit is operating as designed. I tested the water/ice dispenser and it functions correctly. No water leaks observed during service, job completed."

Near Mistflower Springs Dr, Leander, TX 78641
Lou S.

Lou S.

COOKTOP JENN-AIR JED3536GS00 "arrived on site to inspect cooktop humming noise. Upon further inspection, the customer advised that the unit is making a humming noise even when it’s not turned on. Removed the downdraft vent cover and could hear the humming noise and sounded as if it were a motor of some sort. I turned the fan on all speeds and then turned it off and could still hear the noise. I removed the vent hose under the unit and could hear the humming noise in the vent tube going outside. The customer and I went outside to find where the vent tube exits the home and found that the external vent is next to a pump motor for the septic and was making the humming noise. I put the vent hose back on the tube and used foil tape to seal it.

Near Park Pl Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

MICROWAVE KITCHENAID KEMS309BSS01 Arrived on site for unit displaying communications error again. Cycled power but code did not clear. Ran diagnostics and code did not clear. Remove unit from wall and reconnected connections on user interface and control board. Unit now operates properly.

Near Arrowhead Rd, Georgetown, TX 78633
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and inspected microwave and found counter lightbulb has burnt out, bulb had separated and filament wires are making contact with lower panel. turntable plastic spinner is burnt on the top but turntable motor is not. Customer also states that control board squeals instead of beeping some times. Control board noise may be due to the shorted bulb, oil and water buildup on its on surface or some other combination. Noise was not heard during service call, took pictures, reported to safety team 7725959280"

Near Esplanade Pkwy, San Marcos, TX 78666
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and found error code E2 for motor lost position. Replaced ice maker and left refrigerator unplugged for approximately one minute to reset control board. Ran Test 15 passed, Test 36 passed, test 57 cycled, test 45 filled icemaker with water. Explained to the customer that icemaker should make six cubes every One and ahalf to two hours. No water leaks from connections at time of service, job complete"

Near Nature View Loop, Driftwood, TX 78619
Arthur B.

Arthur B.

MICROWAVE KITCHENAID KMHS120ESS5 "Arrived onsite for customer complaint of OTR microwave not heating. Confirmed issue. Uninstalled unit and removed magnetron,capacitor and diode. Reassembled and installed back above cooktop. Tested unit with 1 cup of water for 2 mins. Water was boiling. No other issues found."

Near Wilson Valley Rd, Little River-Academy, TX 76554
Thomas L.

Thomas L.

REFRIGERATOR GE PSS26NSWASS Unit will need a new filter housing as it won’t let water flow and inlet water valve as it it Noisey when water does flow.New filter housing water line where it screws on to valve is mis shaped and will leak. Office will locate part and reschedule as customer is about to leave town for a while.; ordrng 1 WR17X12203 (refrigerator assembl)

Near Pipe Creek Ln, Georgetown, TX 78633
Al R.

Al R.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived to inspect track damage.Confirmed the complaint and removed and replaced the both tracks.Reassembled the unit and unit began operating as designed.All water lines were dry at the end of service.Job complete.

Near Pecan Crest Cove, Round Rock, TX 78681
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for “water leaking from dispenser” complaint. Per my previous diagnosis, removed and replaced water hose, in door. Unit checks good. No leaks detected, at time of service."

Near Tom Miller St, Austin, TX 78723
Wesley P.

Wesley P.

OVEN AMANA AGR6603SFS2 Arrived on site and found unit door Dacia missing trim and falling apart. Ordering trim and facia to prevent glass break. ; ordrng 1 W10746435 (trim-door) and 1 W10746436 (trim-door) and 1 W11170209 (OUTER DOOR)

Near E 6th St, Austin, TX 78702
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site, replaced evaporator motor, evap cover, and dampener control,. Ran diagnostics all functions of unit tested good. No icemaker error codes .No water leaks detected at time of service. Job complete"

Near Plainfield Ct, Pflugerville, TX 78660
Arthur B.

Arthur B.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived onsite to install new evaporator motor cover. Removed and replaced cover. Reassembled. Unit was cooling properly when arrived. Defrost heater not needed.

Near Bonner Dr, Killeen, TX 76549
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for refrigerator not making ice, no water at dispenser mullion not closing. Tested and inspected unit and found water was shut off at supply valve. Turned on but with no improvement. Found voltage at valve and found valve operating properly. Found that water pressure is low. Called tech line and spoke with Dustin (SR# 7725993508) Was instructed to have customer get PSI to unit checked. Must be between 35 and 60 to the refrigerator. Instructed customer on use and care and practice for best performance and on water pressure for unit. Found mullion was not operating properly as it was not catching top catch. Raised door using spacer and tested open and closing operations and operations are normal. No water leaks present at time of service."

Near San Luis Trail, Austin, TX 78733
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4950HW1 Arrived on site for washer not spinning . Found cam bolt had loosened and belt had slipped off pulley . Tightened bolt and replaced belt . Ran diagnostics all checked normal . No water leaks detected at time of service .job complete .

Near N Lamar Blvd, Austin, TX 78753
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “not cooling” complaint. Inspected unit and found no frost pattern on evaporator. Compressor is running. Unit has tap installed, from previous diagnosis. Ordering new compressor, evaporator, drier and access valve. Will need two hours and sealed system tech. Unit is not hooked to water and is currently unplugged.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10143759 (drier UV) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"

Near Mckie Cove, Austin, TX 78752
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGCP536WP02 Arrived on site to test unit for burner not lighting properly. Found loose connection at ignitor secured connection. Test unit ignited immediately. No issues at this time. Job complete

Near Slate Rock Terrace, Lakeway, TX 78738
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for no or low ice making . Found heater failing .Please call to set up return .; ordrng 1 WPW10554299 (heater)

Near Lismore Ln, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site and inspected refrigerator and doors are dragging on liner and not closing properly. Adjusted height to create more clearance and they are now operating properly. No water leaks from connections at time of service, job complete"

Near Wynnpage Dr, Dripping Springs, TX 78620
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found unit operating with broken knob stem contact from impact. Ordering 2 man to install panel to repair. Tight space in closet. Office to reschedule. ; ordrng 1 2MAN

Near E 16th St, Austin, TX 78702
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC23C8EYY01 Arrived onsite for the refrigerator with a no ice condition. I found the icemaker jammed because of small cubes. This was cause by a restricted water filter. I removed the ice and tested the unit without the filter. The mold filled to the proper level and the icemaker is working as designed. Ms also stated the refrigerator leaks water into the bottom of the RC. I explained to ms this is due to the drain tube being restricted. I cleared the drain tube in the RC. There were no water leaks present at the time of service. Call complete.

Near House of Lancaster, Austin, TX 78730
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWB765FW2 (JM) Arrived on site for washer that was not filling. Inspected unit and work area. Ran diagnostics and found water not filling unit. Replaced water valve with new valve. Tested unit in diagnostics again and all tested good.

Near Wolf Creek Way, Round Rock, TX 78664
Andy  B.

Andy B.

RANGE KITCHENAID KDRU783VSS03 "Arrived on site for range not latching properly. Tested and inspected unit and found door not fully making contact with switch. Tighten and made adjustments with no improvement. No repairs are to be done at this time."

Near Bella Montagna Cir, Lakeway, TX 78734
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH73521CS1 Arrived on site to test unit for open and close door error unit issue. Found bad 3 way switch was burned out in unit. Replaced 3 way switch.Tested unit after replacing switch. Unit test good. Job complete.

Near Aly May Dr, Austin, TX 78748
Thomas L.

Thomas L.

RANGE GE JB700SJ1SS Removed and replaced shorted bake element. Re-tested and control is powering up the bake element. All operations are now normal.

Near Olde Oak Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite to install new harness to bottom mount refrigerator from prior visit’s diagnosis. Checked continuity in defrost and checks ok. Removed and replaced harness. Reassembled and tested. Unit began cooling immediately. No other issues found. All water connections were dry at time of service.

Near Sims Ridge Dr, Nolanville, TX 76559
Joseph C.

Joseph C.

RANGE GE JB645RK4SS Arrived on site for “broken cooktop” complaint. Inspected unit and appears to have delaminated and suffered from thermal fractures. . Office will need to disposition call and make decision on validity of claim. ; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WB62X26649 (rangetop glass asm (BLACK))

Near Dessau Rd, Austin, TX 78754
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site and found oven user interface is not keeping time, oven is not connected to Wi-Fi and display time resets incorrectly when it attempts to update. Oven will need to be connected to Wi-Fi in order for issue to stop. Job complete"

Near Wynnpage Dr, Dripping Springs, TX 78620
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 Arrived on site and replaced the control. All checks good. Unit is now operating as designed. Advised Mrs. on repair.

Near Newning Ave, Austin, TX 78704
Al R.

Al R.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived to inspect ice machine not filling or pumping water.Confirmed the complaint and determined the external drain pump and valve were defective.Removed and replaced both and unit began operating as designed.All water lines were dry at the end of service.Job complete

Near Cedar Hollow Rd, Georgetown, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer had the toeplate off and drying the insulation off. I placed the unit in diagnostics showing no error codes. The unit operated as designed and I did not find a leak. I removed the outer door panel and found where water had splashed onto the inner insulation at the bottom of the door. I questioned the customer on what type of detergent they were using and they showed me a bottle of Palmolive dish washing soap. I advised the customer that Palmolive is not a dishwasher safe detergent. I made recommendations for detergent use (water softer system in use). When I removed the outer door panel, the control fell out. I found the mounts on the control were broken. Also found that the heat dry button does not illuminate. I am ordering the main control and UI housing No water leaks observed during service. I made recommendations for rinse aid use as well.; ordrng 1 W11084672 (HOU

Near Quercia Dr, Austin, TX 78717
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL GU2275XTVY1 arrived on site for unit leaking water during operation. During operation The unit leaked water. The water is coming from a burnt spot in the tub on the right hand side at about 3 o’clock under the heater.The touch panel would also need to be replaced. It has nothing to do with the leak but it is cracking badly

Near W Majestic Oak Ln, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job for complaints of leaks. Found blockage in drain. Removed drain in rear and cleaned. Test drain and working properly.

Near Great Plains Dr, Austin, TX 78735
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived to inspect Kitchenaid refrigerator not making ice.The customer advised it began making ice She went on to say there’s an odor coming from the refrigerator.I opened the refrigerator and removed the crisper drawer and saw a massive (photographed)frost buildup behind the evaporator cover.I advised the customer about the damage wavier when defrosting the refrigerator and she read and signed the waiver.Due to the massive buildup, I rescheduled the appointment Unit will need the evaporator cover assembly to complete the repair.Needs more work.;

Near Holiday Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

DRYER WHIRLPOOL WGD8500DC4 "arrived on site to install previously diagnosed and ordered part. Due to a few areas of the paint being pitted, I removed and replaced the top panel; however, once I got the new panel out of the packaging box, I found imperfections on the new panel. Advised the customer of my findings and took photos. Advised the office of the issue and am ordering a new panel and a CNOTE-TECH TO INSPECT . No lint observed during service.; ordrng 1 CNOTE (TECH TO INSPECT) and 1 W11051477 (top)"

Near Trailridge Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

OVEN JENN-AIR JJW3830DS02 "arrived on site and found oven will not connect with Wi-Fi, Spoke with techline and rework is for control panel and labor only, replaced control panel on tech line recommendation and Wi-Fi is operating normally. 7725992403"

Near Mail Rte Rd, Fischer, TX 78623
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on job for complaints of not cooling. Found voltage to inverter but no compressor running. Replaced inverter and unit powered on normal l no leaks detected at time of service

Near Goldilocks Ln, Manchaca, TX 78652
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator not dispensing ice. Inspected unit and work. Found ice block in ice container. Performed diagnostics mode and cycled ice while monitoring, found operation normal. Inspected ice container. Removed block from ice container and tested. Found unit dispensing. All tested good, no water leaks r."

Near W Highfield St, Hutto, TX 78634
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for upper rack falling. Test unit and found stopper broken. Will order new stopper WPW10082861 x2. ; ordrng 2 WPW10082861 (STOPPERS)s

Near Highland Village Dr, Austin, TX 78738
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for no ice ,found shut off arm up . Dropped arm and ice maker went right into a harvest ,and fill. No water. Leaks detected at. Time of service . Job complete ."

Near Goshawk Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

RANGE GE JB258DM1BB Arrived on site for “burners not working” complaint. Inspected unit and found both large burners to be faulty. Removed and replaced large burners. Tested unit. Unit is performing as designed.

Near W Longspur Blvd, Austin, TX 78753
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived onsite for customer complaint of UI not responding on French door refrigerator. Inspected harness at molex connection and found UI would come off and on. Found broken wire inside door. Ordering LH door to complete repair.All water connections were dry at time of service.; ordrng 1 W11307265 (dor-fip LH SS)

Near Jubilation Dr, Harker Heights, TX 76548
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not drying clothing. Upon further inspection, I opened the unit door and pressed the door switch closed and turned the unit on. I could see the element illuminating in the ack left upper corner vent. Using the dryer test kit prescreened for today, I placed the test in the back right upper vent and turned the timer to air fluff (no heat) and tested two times for 15 seconds. The test card never fell off the hanger. I advised the customer of my findings and advised that they needed to have the vents professionally checked/cleaned. No lint observed in/on the unit during service, job."

Near Shadow Valley Cove, Cedar Park, TX 78613
Al R.

Al R.

RANGE WHIRLPOOL WFE525S0HS0 Arrived to install previously ordered part.Removed and replaced the cooktop.Reassembled and unit tested as designed.Job complete.

Near Rocroi Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

VENTHOOD UNKNOWN UXT4030ADS1 Arrived on site to test unit for unit fan not working properly. Found that it had a loose connection at fan switch. Connected fan switch properly and is working properly at this time. Job complete

Near W Slaughter Ln, Austin, TX 78749
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of no power coming to dryer after breaker repair. Removed console and found no incoming voltage to console. Will need UI harness and return with control. OF to R/S. Unit unplugged at this time.; ordrng 1 W10788429 (harns-wire)

Near N 4th St, Nolanville, TX 76559
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect dishwasher not working. Confirmed the complaint. Looked at the junction box and one of the wires was loose.Repaired the wire and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Brenham Pass, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT138FZDM00

Near Camino Vaquero Pkwy, Austin, TX 78747
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Found spray arms clogged with food particles. Cleared spray arms. Performed diagnostics mode, no error codes. Monitored test cycle and found no mechanical failures with unit. Tested heater at end of test cycle and tested good. Spoke with customer on user care guide and running cleaner through unit. All tested good, no water leaks detected."

Near Woodvista Pl, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived on job for complaints of no ice. Ordered cover for defrost issues in refrigerator section per talking to CS.; ordrng 1 W11291124 (HEATER ) and 1 W11359774 (COVER )

Near Whistlestop Dr, Austin, TX 78749
Robert J.

Robert J.

WASHER MAYTAG MVWC555DW1 Arrived on job for complaints of not spinning properly. Team diagnostics and no codes stored. Ran calibration and operation normal. No leaks detected at time of service.

Near Curlew Dr, Austin, TX 78748
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and found refrigerator is currently not doing the reason for a service call. When opening the door the customer would find a 3 inch puddle of water inside the sliding tray directly below the weep hole on the icemaker door. Puddle stopped in two weeks ago and has not returned. If issue happens again it may be normal operation. No water leaks from connections at time of service, job complete."

Near Mountain View, Wimberley, TX 78676
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL GD5SHAXLQ01 Arrived on site for refrigerator not making ice. Performed temperature test in FC and found within range. Cycled ice maker and ice maker would not cycle. Removed failed part and replaced with new. Cycled new ice maker and new ice maker would not cycle. Checked voltage to ice maker and found 120 volts. New ice maker is DOA. Ordering new part. Office to schedule as customer would like ASAP appointment. No water leaks present at time of service.ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10190965 (ICE MAKER )

Near Appaloosa Chase Dr, Austin, TX 78732
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to replace wrapper . Found they had replaced microwave . New MW has a dent on top left . .; ordrng 1 W11173813 (MW DOOR SS)

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Andy  B.

Andy B.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for cooktop not operating. Upon arrival customer informed that issue is with power burner flickers and goes out. Tested and inspected unit and found no issues with power burner. Tested all other burners with no issues. Tested with vent hood on high as well to see if flames would go out and all operations are normal. Tested the power burner on simmer on high and low and power burner on high and low for 15 minutes with no issues. Spoke with customer on this and she feels that maybe the cleaning lady did not place cap back on properly when issue happened. All operations are normal. No gas leaks present at time of service.

Near Cades Spirit Bend, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for unit not heating correctly. Test unit and unit not taking temp correctly. Called techline and per techline they said to check the temp and see what average temp is. Found temp to be 70 degrees off. Ordering new console W10864141 file#7725998450; ordrng 1 W10864141 (CONSOLE )

Near Buchanan Draw Rd, Austin, TX 78738
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KRSC503ESS Arrived on site for refrigerator FC top defrosted and stop d making ice and ice dispenser not working. Tested and inspected unit and found FC temperatures normal and unit is making ice and ice dispenser not operating properly. Spoke with customer and was informed that unit is operating properly now aside from ice dispenser. Found found ice motor rod not making contact with ice bucket. Made adjustment and tested unit. All operations are normal. No water leaks present at time of service.

Near Broadwinged Hawk Dr, Austin, TX 78738
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of door not closing properly. Found top hinge of mullion damaged. ; ordrng 1 W11122876 (rail-mulln)

Near N Bluff Dr, Austin, TX 78745
Al R.

Al R.

WASHER KENMORE 796.4118231 Arrived to inspect front load washer with draining issues.Confirmed the complaint and notified the customers caregiver about the diagnostics I drained the water from the unit at the request of the customer.Job complete

Near E University Ave, Georgetown, TX 78626
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Arrived on site and found temperature in both sections is 80°, sealed system was performed two weeks ago. inspected all joints at new compressor and did not find any Dye, Took pictures. no refrigerant dye in either evaporator drip pan. Refrigerant leak may be in the cabinet and inaccessible but refrigerant will need to be recharged to confirm. compressor, and both evaporators. Refrigerator will need to be recharged and inspected for leaks before any further parts can be changed.; ordrng 1 FRESHFOODEVAP(PARTNOTGIVENONBREAKDOWN) and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10248589 (evaporator) and 1 W10276644 (compressor)"

Near Willow Creek Cir, San Marcos, TX 78666
Lou S.

Lou S.

RANGE KITCHENAID KCGS556ESS02 "arrived on site to inspect cooktop burners. Upon further inspection, the customer advised that the middle burner flame isn’t correct and the other four burners won’t turn down low. I tested the burners and found that the flames on the outer four burners were too high on a low setting and the middle burner flame was intermittent. I removed and replaced the middle burner head and retested and it operated as designed. I adjusted the flames on the outer four burners and retested and all operate as designed. No gas leaks detected during service, job completed."

Near Star Thistle Trail, Georgetown, TX 78628
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EB1 Arrived on site and replaced burner harness and lg burner back right . Preheated all burners and oven .all is checking good . Job complete .

Near E Rundberg Ln, Austin, TX 78753
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW3 Arrived on site and found unit operating properly. Customer needing more information due to different wash style compare to older design customer is used to. No parts. All checks good.

Near Kinney Ave, Austin, TX 78704
Al R.

Al R.

REFRIGERATOR LG LFXS29766S

Near Diego Ct, Round Rock, TX 78665
Joseph C.

Joseph C.

RANGE WHIRLPOOL KSGB900ESS0 "Arrived on site for “F8E0 error code” complaint. Inspected unit and found cooling fan faulty. Removed and replaced cooling fan. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Lafayette Ave, Austin, TX 78722
Paul R.

Paul R.

WASHER MAYTAG MHW5500FW1 "Arrived onsite for the washer with electronic issues and no power. I found the unit powering on fine. Ms stated the issue is at the end of the cycles the drain pump will continue to run and the door will not unlock. Ms stated it only happens on some cycles, not all of them. Ms also stated the bleach and fabric softener cups don’t drain. I found F3E1, F6E3 & F0E1 stored error codes. I found the fill valve defective causing all the issues. The fill valve needs to be replaced to complete service. and 1 W10599356 (VALVE)"

Near Deepwoods Dr, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator not cooling. The customer stated that the unit is working correctly at this time but when the unit stops cooling, the UI lights work but there are no dispenser functions, the interior lights go out, and the temp starts getting warm in both compartments. Mr had done a power reset. I asked if the deli UI lights were working when the issue happened and the customer wasn’t sure if the light was on or not. I checked the molex connectors at the top of the door, the deli UI, and main control. All connectors were seated correctly. The unit is working as designed at this time. Call complete."

Near Westslope Dr, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived onsite for the refrigerator not cooling in the FC. I found the evaporator fan not running. Ms stated the unit had stopped cooling and water leaked out from the icemaker. I found the deli UI shorted out and the wire harness with broken wires caused by corrosion from the water that filled up the UI compartment on the deli drawer. The deli UI, left pantry door, and evaporator motor will need to be replaced for sure.Call complete."

Near Gardenridge Hollow, Austin, TX 78750
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to measure gas pressure to unit. Found gas pressure to low. Called tech support and spoke with Bruce. He confirmed pressure are to low. Will need to contact gas company or plumber.

Near Leonardo Dr, Round Rock, TX 78665
Scott  M.

Scott M.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for lint building up on wrong side of trap as well as long dry times . Ran vent test and found restricted air flow . Recommended custome get with builder and check exterior vent . No lint build up .job complet

Near Scoria Dr, Pflugerville, TX 78660
Chase S.

Chase S.

DISHWASHER WHIRLPOOL n/a

Near Crystal Ann Dr, Temple, TX 76502
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG520S0AB0 Arrived onsite for customer complaint of gas range not maintaining temperature. Tested unit and found reading at control is off by 125F. Sensors checks ok. Advised customer will need control. No gas leaks detected at time of service.

Near Trinity Lane, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Arrived on site for customer complaint of ice door being broken, found module dispenser was broken, also found cover broken, ordering cover. ; ordrng 1 241679009 (COVER)"

Near Jolie Dr, Spring Branch, TX 78070
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0HW "Arrived on site for customer complaint of upper oven being to hot, found unit needed to be calibrated, after calibration, unit tested good."

Near Yaupon Loop, New Braunfels, TX 78132
Tyler B.

Tyler B.

DISHWASHER GE ZBD6900V00II Arrived on site for screw that fell out from prior repair. Installed screws and tested good no leaks on site

Near Guildford Cove, Austin, TX 78730
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for noisy unit. Ran unit and found screeching noise. Removed panel and found idler pulley bent causing belt to screech, replaced with repair kit and tested good"

Near Domain Dr, Austin, TX 78758
Al R.

Al R.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived to install previously ordered parts.Removed and replaced the knobs.Unit works as designed.Job complete

Near Expedition Way, Round Rock, TX 78664
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519CS1 "Arrived on site for microwave not heating. Tested and inspected unit and found failed capacitor, diode and magnetron. Removed failed parts and replaced with new. Tested unit and all operations are normal.

Near Vista Verde Cove, Austin, TX 78732
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY Arrived to inspect ice in freezer section melting onto floor. Confirmed the complaint and used my steamer to clear the drain tube. Reassembled and verified the ice maker and valve worked. All water lines were dry at the end of service.Job complete

Near David Duval Ct, Round Rock, TX 78664
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE FFSS2315TS "Arrived on site for customer complaint of loud thumping noise, customer stated noise happens even when ice maker is turned off. I tested compressor and fans, tested good, found noise likely coming from damper, I replaced damper, unit tested good."

Near Bob White Dr, Spring Branch, TX 78070
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW0 "Arrived on site and inspected washer and found lid latch error and overload error Set washer into a diagnostic cycle and lid lock and all other functions are operating properly. Washer in an outlying building and is not observable during the cycle from the home. Washer is on well water, no water leaks detected at time of service"

Near Abbey Rd, New Braunfels, TX 78132
Chase S.

Chase S.

MICROWAVE JENN-AIR JMW2430DS00 Arrived on site found that there is an error code in the system for the main display turn off the breaker turn. the breaker back on after 10 seconds error code was still in the system. Replaced main panel ran diagnostics everything went great

Near Badger Ranch Blvd, Waco, TX 76712
Andy  B.

Andy B.

REFRIGERATOR UNKNOWN KSSS42QMX01 "Arrived on site for refrigerator not cooling. Tested and inspected unit and found FC temperature is within range and that RC is 70° inspected diffuser and it was open and has no ice blockage and evaporator fan is running. Found air return is blocked. Will need kit from service pointer. Instructed customer that unit will need to be defrosted 48 hours before servicing. Instructed on how to do so safely. Customer signed waiver. No water leaks present at time of service. ordrng 1 8201798 (BLOCK FAN)"

Near Myrtle Beach Dr, Austin, TX 78738
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017HB0 Arrived onsite. Customer advised that they had bulb replaced and now works as designed. No further work performed.

Near Coffee Berry Dr, Georgetown, TX 78626
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for “left front burner knob not setting properly and all burners hard to light” complaint. Inspected unit and found valve stem bent, on left front burner. All burners hard to light. Straightened stem and replaced all burner caps. Unit is performing as designed. No leaks detected, at time of service."

Near Nightshade St, Austin, TX 78728
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on job to replace console. After replacement test operation. Set date and time.

Near Pearl St, Canyon Lake, TX 78132
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW95HEDW0 Arrived on site for washer error code. Tested and inspected unit and found failed rotor and stator and control. Also found error codes for long drain and failed door lock door as well. Door lock seems to be working properly at this time.

Near Heard Loop, Austin, TX 78738
Chase S.

Chase S.

WASHER WHIRLPOOL WFW94HEXW2 Arrived on site washer is giving error code f6e1 Northwest needs to be ordered and also return with control board customer needs washer soon as possible she moving all lines are dry ; ordrng 1 WP8183270 (latch)

Near Navigator Dr, Austin, TX 78717
Robert J.

Robert J.

DRYER GE GTD65EBSJ3WS Arrived on job to replace belt. After replacement test operation.

Near Esperanza Dr, Buda, TX 78610
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site and inspected ice machine and found drain pump has failed. Replaced drain pump and all functions have returned to ice machine.

Near Willow Ridge, San Marcos, TX 78666

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