Service History 1529 - Appliance Express

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

DRYER WHIRLPOOL WED8500DC4 "Arrived on site. Check for no operation issues. Found display not reacting. Removed console and found loose connection not allowing display to light up. Repositioned connector and reconnected, all functions tested OK. No leaks present. Job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

Near Kyle, TX 78640

Brandon

Job Details: 03/04/2019

WASHER MAYTAG MVWC565FW0 "Arrived on site for customer complaint of unit not spinning, found belt had come off, I reattached belt, unit tested good."

Near Marble Falls, TX 78654

Steve C.

Job Details: 03/04/2019

REFRIGERATOR FRIGIDAIRE FGHD2368TF3 "Arrived on site for the unit is still not making ice. Tested the unit and found the fill tube is frozen. Called Frigidaire and advice to replace the fill tube, fill tube gasket, and to apply permagum to the back water lines and near the fill tube. Office will need to reschedule the customer.; ordrng 1 241920103 (tube-water) and 1 242146002 (GASKET) and 2 5305877995 (compound)s"

Near Austin, TX 78741

Leonardo

Job Details: 03/04/2019

MICROWAVE WHIRLPOOL WMH31017HB Arrived on sit to test unit for fan not workin. Found fan not going in to high. Replaced fan test unit and unit working as designed. Unit pulling smoke up but not all the way but unit working as designed.

Near Austin, TX 78726

Luis

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for ui issues. When ui times out water indicator stays dim installed new panel after 2 min time out water or ice indicator stays dim. Called tech support per tech support unit working as designed due to software file #7724293148

Near Austin, TX 78717

Lou

Job Details: 03/04/2019

DISHWASHER MAYTAG MDB8959SBB3 "arrived on site to inspect dishwasher not cleaning. Placed unit in diagnostics and it showed error codes F10E1, F6E6 and F6E1. Cleared the codes and continued with testing. Unit operated as designed; however, I found that there was not much water in the tub and when the valve came on it began to make a loud whistling noise. The sump/motor, drain p7mp and element all functioned correctly. When I removed the outer door panel and removed the control, I found that the main power connection and element connection were burnt and melted. I verified ohms to the element and it showed to be good. I advised the customer of my findings. I am ordering the harness, element and CNOTE AUTHORIZATION and will return with all of the prescreened parts. No water leaks observed during service and the unit was left turned off at the switch. I scheduled return service for 03/05/19.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10703867 (heater) and 1 W10871222 (harns-wire)"

Near Belton, TX 76513

Job Details: 03/04/2019

WASHER AMANA NTW4516FW3 Arrived to inspect washer not working properly. Service tested the unit and unit gave F8 E1 No fill/ Long fill error codes. I removed and replaced the valve and control. Reassembled and unit tested as designed. Calibrated the unit also.JOB COMPLETE

Near Bee Cave, TX 78738

Paul

Job Details: 03/04/2019

REFRIGERATOR FRIGIDAIRE FGHD2368TD5 Arrived onsite for the refrigerator with a broken shelf. I found the wheel had broken out of the crisper cover. The rails are still good. Need to replace the crisper cover and the rollers. Ordering c-notes & 5304508761. Marking the prescreened rollers as UORV.; ordrng 1 5304508761 (COVER) and 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.)

Near Georgetown, TX 78626

Steve C.

Job Details: 03/04/2019

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site for the unit will not turn on. Tested the unit and found no continuity on the fuse on the filter board. Replaced the filter board and also found the control board is defective. Replace the control board and the unit is working properly.

Near Austin, TX 78748

Kevin

Job Details: 03/04/2019

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site and set dishwasher into a diagnostic cycle and found error code for slow drain, ran complete diagnostic cycle and found a vent fan is noisy. Spoke with tech line and they recommended replacing vent fan when it is failing it can cause a voltage spikes to the user interface. No water leaks from connections at time of service, job complete."

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not drying dishes. Performed diagnostics mode, no error codes. Monitored diagnostics cycle and measured amp draw at 6.6 amps. Tested for hot temperatures at end of test mode. All tested good, no water leaks present. Spoke with customer on user care guide.

Near Austin, TX 78731

Cliff

Job Details: 03/04/2019

DISHWASHER KITCHENAID KDTE204GPS Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found broken glass blocking drain pump from running. Removed the glass from pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Wimberley, TX 78676

Brandon

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of unit not making ice, found E2 and E3 error codes in ice maker diagnostic mode, I reset control, unit tested good, filled and rotated, no parts were needed."

Near Austin, TX 78747

Luis

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for cooling issue and no ice. Unit cooling correctly at time of visit,ran diagnostics thermistors read good,ran damper and fan test both passed per customer fresh food not cooling has to unplug unit installed new control kit that has updated ui control. Ran diagnostics passed for cooling. Ran diagnostics for icemaker,good air flow from fan,ran error test E2 error code icemaker lost position,ran harvest test failed icemaker not running through a forced cycle diagnosed faulty icemaker

Near Austin, TX 78732

Paul

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KSSC48QTS03 "Arrived onsite for the refrigerator with the ice flap not closing and water is dripping from the ice dispenser. I found the ice door not closing correctly every time due to a failing ice door motor assembly. I found the ice door seal worn. I found the ice bin locking mechanism broken. Ms stated they use a lot of ice but the bin still seems to clump. Need to replace the ice door with a louvered door for this issue. Ordering c-notes, WP2252265 BUTTON-BIN, W10134785 LATCH-BIN,48", WP2198608 SPRING, & WPW10504754 DOOR-ICE. ; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION & THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 W10134785 (LATCH-BIN,48") and 1 WP2198608 (SPRING) and 1 WP2252265 (BUTTON-BIN) and 1 WPW10504754 (DOOR-ICE)"

Near Little River-Academy, TX 76554

Job Details: 03/04/2019

WASHER MAYTAG MVWC416FW1 Arrived to install previously ordered part. Removed and replaced the tub to pump hose. Reassembled tested unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE

Near Belton, TX 76513

Job Details: 03/04/2019

DRYER ELECTROLUX EFDE210TIW "Arrived to inspect dryer not turning on. Confirmed the complaint and disassembled the unit. I found there was no screw holding the motor In place, this was preventing the blower wheel from turning and not allowing the drum to rotate as designed. I put a 5/16 screw to hold the motor in place. Reassembled and unit tested as designed.CUSTOMER Satisfied JOB COMPLETE."

Near Cedar Park, TX 78613

Lou

Job Details: 03/04/2019

WASHER ELECTROLUX EIFLS60LT1 "arrived on site to inspect washer error code. Upon arrival, I found that the unit is a stacked unit and will require a second tech. I notified the office and spoke to SC ad she advised that it would need authorization. I am ordering a CNOTE-AUTHORIZATION and the office will schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION 2ND PERSON)"

Near Waco, TX 76710

Arthur B.

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived onsite to install dual water valve to SxS refrigerator from prior tech’s diagnosis. Removed and replaced valve. Reassembled. Turned water on and tested water dispenser. Water flows well. No leaks found at time of service.

Near Kyle, TX 78640

Brandon

Job Details: 03/04/2019

DRYER MAYTAG PYE2300AYW "Arrived on site for customer complaint of unit not starting, found blown thermal fuse, ordering fuse. Returning tech needs to run vent test. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 LA-1053 (thermo kit)"

Near Leander, TX 78641

James

Job Details: 03/04/2019

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site and found unit unplugged. Punctured drier and found system shows full charge. Plugged unit in to watch pressures and found the compressor never pressurized the high side past 60psi and was making a gurgling sound as it was running. Recovered refrigerant and installed new compressor, dye drier and process stub. Vacuumed system to clear and test for leaks. I found the system holding vacuum and charged with 5.5oz 134a. Evaporator has good frost pattern and unit cooling. Job complete"

Near Round Rock, TX 78665

Tyler B.

Job Details: 03/04/2019

WASHER WHIRLPOOL MHW5630HW0 "Arrived on site for unit making ticking noise, removed top and found inner gasket clamp had came un done and fell off and was tapping shell, re attached and tested good, no leaks on site"

Near Austin, TX 78732

Luis

Job Details: 03/04/2019

REFRIGERATOR ELECTROLUX E32AR85PQSC Arrived on site for freezing in refrigerator. Removed cover found prev company removed harness connection(pictures in SD-QuickPic) hard wired thermistor. Removed control installed new control powered unit on tested control unit working as designed.

Near Georgetown, TX 78633

Thomas L.

Job Details: 03/04/2019

RANGE WHIRLPOOL WEGA25H0HZ0 Arrived on site for improper temps. Tested unit and temps were correct. Light in oven is not working. Will order socket as I could not get the bulb lenses off. ; ordrng 1 W11108449 (KNOB) and 1 W11281687 (LITE SOCKET )

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for no cooling issues. On arrival unit was working fine after customer rebooted. Called tech-support and they are recommend to replace UI. Quoted customer 408.82 per job calculator. Customer stated he recently purchased American home Shield and just wants to go through them after all. No leaks present. Job completeFile#7724293404

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/04/2019

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/04/2019

Near Woodway, TX 76712

Arthur B.

Job Details: 03/04/2019

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found no continuity on element and thermal cutoff. Removed and replaced element and thermal cutoff. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Briarcliff, TX 78669

Brandon

Job Details: 03/04/2019

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of unit not agitating, I put unit into diagnostic mode, every test passed, no error codes, I calibrated unit, tested good."

Near Austin, TX 78737

Leonardo

Job Details: 03/04/2019

OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to replace panel. Replaced panel found no damage on new panel test panel and all buttons and functions working correctly at this time. Job complete.

Near Austin, TX 78750

Cliff

Job Details: 03/04/2019

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to replace transformer for microwave. Replaced transformer and found no change in unit. Re-tested unit and found wiring partially unplugged on control board causing unit not to heat. Reseated all wiring properly and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78704

Luis

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived on site for for freezing issue. Found fresh food evaporator incased in ice diagnosed faulty defrost thermistor defrosted evaporator replaced evaporator thermistor and side wall thermistor powered unit on ran diagnostics all test passed. ; used 1 W10316760 (THERMISOR) from stock

Near Bastrop, TX 78602

Joseph C.

Job Details: 03/04/2019

REFRIGERATOR MAYTAG MFI2570FEB01 "Arrived on site for “ice not dispensing” complaint. Inspected unit and found ice container broken, internally and impeller with stripped threads. Ordering new impeller. Removed and replaced ice container. No leaks detected, at time of service. Return for repairs on Thursday 03/07.; ordrng 1 WP63052 (IMPELLER)"

Near Spicewood, TX 78669

Brandon

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to replace extension and bracket, after replacing, unit tested good."

Near Spicewood, TX 78669

Brandon

Job Details: 03/04/2019

WASHER WHIRLPOOL WFW9200SQA12 "Arrived on site for customer complaint of unit not filling with water, when I arrived unit tested good and passed all tests."

Near Leander, TX 78641

James

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KORU06RSSS00 Arrived on site and installed new thermostat. Tested unit for operation and found refrigerator started cooling the. Cut off once thermostat reached temperature. Unit working properly. Job complete

Near , TX 78610

Leonardo

Job Details: 03/04/2019

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for front burners not igniting. Ordering new burner heads WPW10515455 X2 and new burner caps WPW10183375. Reschedule for Monday ; ordrng 1 WPW10183375 (BURNER CAPS ) and 2 WPW10515455 (LF RF BURNER HEADS )s

Near Killeen, TX 76542

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived to inspect dishwasher not washing. Removed and replaced the dispenser. Tested unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Round Rock, TX 78681

Jonathan S

Job Details: 03/04/2019

WASHER MAYTAG MHW9000YG0 "Arrived on site for washer leaking. Customer stated that unit is leaking more than previous after repair was made. Found water sitting in tub. Inspected unit and found dust particles under washer, no signs of water. Ran automatic test mode and found major suds buildup in washer(see SD-QuickPic). Found water dripping from door. Ran in normal wash mode and monitored water level. Cleaned door and soap dispenser. Ran automatic cycle again and monitored. Spoke with customer on getting suds removed from unit. All tested good, no water leaks present on test mode or normal wash mode."

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 03/04/2019

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not heating. Per diagnostics and tested unit. Gained access to element and fuses. Found cut-off fuse opened. Replaced cut-off fuse with thermostat and cycling thermostat. Tested operation, all tested good."

Near Burnet, TX 78611

Thomas L.

Job Details: 03/04/2019

ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site for no ice condition. Removed and replaced leaking water distributor tube. Unit now function properly with no water leaks. Informed the owners sister, who allowed me to enter the home to do the repair. That the unit will need to be left off and cleanEd first."

Near Austin, TX 78746

Scott

Job Details: 03/04/2019

DRYER WHIRLPOOL WGD9400SU0 "Arrived on site replaced control . Ran test cycle all checked good . No lint build up at time of service . Job complete .Did recommend to put an appliance surge protector on outlet for dryer ."

Near Austin, TX 78758

Cliff

Job Details: 03/04/2019

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to replace trim panel and screw for range. Replaced all three parts and tested unit. Found all is functioning properly at this time.

Near Leander, TX 78641

Lou

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRFF707ESS01 "arrived on site to inspect frost buildup in refrigerator. I found that there is frost buildup at the back of the ice maker housing. Placed the unit in diagnostics and tested the ice maker and it failed. I tested the ice maker fan and it was barely blowing. When I removed the ice maker housing I found that the fill tube heater was burnt. Also found that the back light on the housing was out and the front light was dim as if it were gong bad. I removed and replaced the ice maker, IM fan, fill tube heater and changed out the adapter. Tested the unit and it operated as designed. I am ordering both housing lights and the LED control and scheduled return service for 03/07/19. No water leaks observed during service.; ordrng 1 W10830288 (cntrl-elec) and 2 W10908166 (module)s"

Near Cedar Park, TX 78613

Lou

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDT920SADM0 "arrived on site to inspect dishwasher not operating. I placed the unit in diagnostics and it showed error code F7E1. I cleared the code and continued with testing. The got approximately halfway completed and stopped. While running, the motor was making an odd noise as if it were struggling to operate. I removed ad replaced the sump/motor assembly and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Burnet, TX 78611

Thomas L.

Job Details: 03/04/2019

REFRIGERATOR FRIGIDAIRE LFTR2032TF1 Arrived on site for Improper temperatures. Found that the freezer fan motor was bound up and not running. Replaced and tested. No water is hooked up to this unit.

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/04/2019

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for dishwasher leaking. Customer had taken pictures of unit leaking and major suds buildup in unit. Spoke with customer soap and possibly of suds. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks present."

Near Lorena, TX 76655

Arthur B.

Job Details: 03/04/2019

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found water valve not turning on. Checked voltage to valve and got 0V. Found control and valve faulty. Removed and replaced control and water inlet valve. Reassembled and tested. Found good ice slab forming. No other issues found. All water connections were dry at time of service."

Near Killeen, TX 76543

Job Details: 03/04/2019

WASHER MAYTAG MVWX655DW1 Arrived to inspect cracked lid. Confirmed the complaint and removed and replaced the lid. The strike that came with the new lid was damaged preventing lid from closing properly. I ordered W11252738 x 2. Office to reschedule when parts arrived.NEEDS MORE WORK.; ordrng 2 W11252738 (STRIKE WHITE)s

Near Florence, TX 76527

Thomas L.

Job Details: 03/04/2019

REFRIGERATOR MAYTAG MSD2756GEW Arrived on site for unit leaking water. Found that the defrost drain was restricted. Cleaned drain. All water connections are dry.

Near Austin, TX 78737

Robert

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of door falling. Found pad on left side damaged. Replaced pad and test. Operation normal and no leaks detected.

Near Austin, TX 78727

Cliff

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL MSD2542VEB00 Arrived on site to diagnose the refrigerator that is not producing ice. Found icemaker thermostat week and not registering temperatures. Tested the temperature in freezer and found it correct. Replaced ice maker and tested unit. Found all is functioning properly at this time.

Near Pflugerville, TX 78660

Tyler B.

Job Details: 03/04/2019

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for no light, found light bad , advised customer they're not covered, the said the will supply and replace themselves"

Near Dripping Springs, TX 78620

Brandon

Job Details: 03/04/2019

DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of unit not drying/taking to long to dry, found clog in the vent. Instructed customer to have vent cleaned.

Near Austin, TX 78731

Luis

Job Details: 03/04/2019

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for unit making too much ice. Ran diagnostics open thermistor diagnosed unit will need new thermistor. Installed new bin thermistor powered unit on ran diagnostics all test passed.

Near Austin, TX 78747

Leonardo

Job Details: 03/04/2019

DISHWASHER AMANA ADB1400AGS1 Arrived on site to test unit for unit not filling with water. Test unit and found fill valve was disconnected. Connected fill valve test unit and unit filling with water. Job complete no leaks present at this time.

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/04/2019

RANGE JENN-AIR JDRP436WP03 "Arrived on site for range oven door stuck in lock position. Per diagnostics mode and checked fault codes, none. Tested door lock in diagnostics mode, found door lock operating correctly. Tested in normal run model and activated self cleaning mode. Found door to lock, canceled self cleaning and found door to unlock. Tested all other operations. All tested good."

Near Spicewood, TX 78669

Brandon

Job Details: 03/04/2019

COMPACTOR WHIRLPOOL KUCC151JSS0 "Arrived on site to replace start switch, after replacing, unit tested good. Collected balance on check."

Near Austin, TX 78729

Cliff

Job Details: 03/04/2019

DISHWASHER KITCHENAID KUDS30IXBLA "arrived on site to diagnose a dishwasher that has upper rack broken. Found wheels on upper rack adjusters broken for mounting. Replaced both adjusters as they come in a kit and tested unit. Found all is functioning properly at this time. No leaks were found at time of service. Job is covered under S code, S23010. No charges to homeowner at this time."

Near Dripping Springs, TX 78620

Robert

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of leaks under deli drawer and dispenser not stopping. Will need pan for leak and control and switch for dispenser.; ordrng 1 W10836964 (pan-drip) and 1 W11087492 (switch) and 1 WPW10675033 (cntrl-elec)

Near Georgetown, TX 78626

Steve C.

Job Details: 03/04/2019

REFRIGERATOR JENN-AIR JCD2295KEP Arrived on site to replace the ice maker due to leaking water. Replaced the ice maker and test the unit. Unit works properly and all water connections were dry at the time of service.

Near Cedar Creek, TX 78612

Joseph C.

Job Details: 03/04/2019

REFRIGERATOR GE GFE24JSKFFSS "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker arm protruding and not retracting. Ordering new icemaker. Office to set return schedule, due to disposition of part. No leaks detected, at time of service.; ordrng 1 WR30X25026 (icemaker asm)"

Near Pflugerville, TX 78660

Tyler B.

Job Details: 03/04/2019

MICROWAVE WHIRLPOOL WMH31017AS5 "Arrived on site for door issues found door switches failed, replaced switches and tested good

Near Georgetown, TX 78626

Jonathan S

Job Details: 03/04/2019

MICROWAVE WHIRLPOOL WMH31017FS0 Called office to confirm no warranty coverage(CW). Called customer to inform them unit was out of warranty and service fee would be due. Customer canceled appointment. Confirmed he had are appliance express number if he need service.

Near Georgetown, TX 78626

Jonathan S

Job Details: 03/04/2019

DRYER ROPER REX3514PQ0 "Arrived on site for dryer not heating. Performed diagnostics and tested operation. Found no heat. Gained access to heating element and fuses. Tested thermal cut-offs resistance and found closed position. Tested thermal fuse and found opened. Tested unit and found found no heat. Gained access to fuses and element. Found element opened. Called Dale to receive authorization. He approved element as well. Removed failed element and tested. All tested good. Advised attendant not to use until vent has been cleaned. Spoke will Dale on getting vent professionally cleaned. ; ordrng 1 SEENOTE (Process credit card on file)"

Near Cedar Park, TX 78613

Lou

Job Details: 03/04/2019

DISHWASHER JENN-AIR JDTSS246GP0 "arrived on site to inspect dishwasher with no power. Upon arrival, I found no lights operating on the console. I tested voltage at the outlet, junction box and control and got 125V at each. I verified ohms to the element, drain pump and inlet valve. I am ordering the control and UI console and scheduled return service for 03/05/19. No water leaks observed during service.; ordrng 1 W11199153 (CONTROL) and 1 W11302461 (CONSOLE)"

Near Bastrop, TX 78602

Joseph C.

Job Details: 03/04/2019

REFRIGERATOR FRIGIDAIRE FGHB2866PF3 "Arrived on site for “THE TUBES IN BACK OF FRIDGE HAVE TORN--WATER AND ICE ARE NOT DISPENSING OUT THE DOOR” complaint. Inspected unit and found supply line, to icemaker, to be fractured. Facilitated repair to line and cut water on. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Cedar Park, TX 78613

Chase

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDT710PAHZ1 WDT710PAHZ1 Arrived has n site. Installed UI control. Ran dishwasher through diagnostic cycle and inspected for leaks. All functions check good and no water leaks present. Also started normal cycle and observed. All checked good. Job complete

Near Temple, TX 76502

Job Details: 03/04/2019

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived to inspect dishwasher not cleaning or drying properly. Ran diagnostics test mode and unit preformed as designed. Customer was instructed on purging the hot water, soap usage and rinse agent use.Customer satisfied with unit after proper instructions.JOB COMPLETE"

Near Austin, TX 78734

Luis

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Arrived on site for freezer not cooling at time of visit unit working as designed. All food frozen and cooling correctly, ran diagnostics all test passed,ice in bin and fans running switched defrost setting to basic Incase of defrost issue."

Near Austin, TX 78738

Brandon

Job Details: 03/04/2019

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not working in freezer and in refrigerator, ordering modules, returning tech needs to call techline and get file number for same part failing twice. ; ordrng 2 W10908166 (module)s"

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 03/04/2019

REFRIGERATOR MAYTAG MFI2269VEM6 "Arrived onsite for customer complaint of french door refrigerator not cooling. When arrived, found UI flashing. Unit main control is faulty. P&L are as follows; WPW10310240 (Control) Removed an replaced rear control. Programmed control with code on serial tag. Unit now came on and began cooling immediately. No other issues found. All water connections were dry at time of service."

Near Burnet, TX 78611

Thomas L.

Job Details: 03/04/2019

WASHER MAYTAG PAVT244AWW Arrivedon site for slow spin and slow drain. Replaced drain pump. Unit will still not drain properly. I will need to speak with Chase or Cliff to see if they can give me some help technically.; saved tckt

Near Manor, TX 78653

Steve C.

Job Details: 03/04/2019

MICROWAVE GE PEB9159SJ2SS And on site for the unit display is not working properly. Found the numbers are not readable. Open the part and found it is the wrong color and the wrong control board. Will need to research the control panel and inspect the part before scheduling.; ordrng 1 CNOTE (TECH2VERIFY VERIFY) and 1 RESEARCH (PANEL CONTROL )

Near Bertram, TX 78605

Thomas L.

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect new unit sent by manufacturer. Found 2 dented doors, one cracked shelf, one missing shelf, 2 defective door closers, very Noisey freezer rails, and Noisey fill during ice maker cycle.Customer is aware of 6 week time frame for doors. Will do entire repairs on one trip. Will need 2 hours.; ordrng 1 2HOURJOB!!! and 1 W10625069 (bracket lEFT) and 1 W10625070 (bracket RIGHT) and 1 W10634636 (bin-cntlvr) and 1 W10815695 (dor-fip ss) and 1 W10815701 (dor-fip ss) and 1 W11026418 (trivet) and 1 W11163783 (LEFT DOOR CLOSER) and 1 W11188796 (RIGHT DOOR CLOSER) and 1 W11294907 (ICEMAKER) and 1 WPW10341329 (water valve assy)"

Near Bertram, TX 78605

Steve C.

Job Details: 03/04/2019

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for the unit will not spin or drain. Tested the unit and received error code f7e1 basket speed. Tilted the unit back and found a mice nest under the unit. Found the nest damaged the gear case due to nest material went inside the gear case. Unit will also need a new capacitor, acuator and lid lock due to spin light will flash and nothing happens. Office will need to contact extended warranty. ; ordrng 1 CNOTE (MICE NEST) and 1 W11307244 (LATCH)"

Near Killeen, TX 76542

Arthur B.

Job Details: 02/28/2019

DRYER WHIRLPOOL WED49STBW1 Arrived onsite for customer complaint of dryer getting too hot and making humming sound. Removed back panel and found element grounded. Removed and replaced element. Reassembled and tested. Unit now heats and tumbles as intended. Advised also to have venting cleaned. No other issues found. Dryer vent clean of lint at time of service.

Near Fort Hood, TX 76544

Job Details: 02/28/2019

WASHER WHIRLPOOL WTW6600SW2 Arrived to inspect washer F68 and F51 code. Customer advised Whirlpool diagnosed the issue and told her it was the control and harness. None of the listed teams were in stock so they weren’t in my daily route inventory. Parts already ordered.Office to reschedule for 3/1/19 preferably last call.Needs more work.; saved tckt

Near Gatesville, TX 76528

Job Details: 02/28/2019

DISHWASHER WHIRLPOOL WDP370PAHW0 Arrived to inspect portable dishwasher taking too long to wash. I ran diagnostics and got no error codes. The customer was concerned about the 20plus minutes it sit without washing. I checked the unit and advised her this is normal. All functions of the dishwasher are working.JOB COMPLETE

Near Burnet, TX 78611

Cliff

Job Details: 02/28/2019

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to diagnose an ice machine that is not producing ice properly. Found water level sensor in circulation pump not registering empty reservoir due to failed sensor. Circulation pump will need to be replaced to complete repairs. Return date is set for 3/4/19.; ordrng 1 W10908287 (pump)

Near Georgetown, TX 78628

James

Job Details: 02/28/2019

VENTHOOD GE ZVC48L1SS Arrived on site and tested operation. I found no response from user control. Verified voltage to control and found to be good. Unit has a failed main control ; ordrng 1 WB27X24320 (main board)

Near Cedar Park, TX 78613

Lou

Job Details: 02/28/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "arrived on site to inspect refrigerator noises. Upon further inspection, I found that the condenser was vibrating on the bracket below it. The noise reducer (sponge) was worn by the compressor vibrating on it which is causing the vibration noise. Using a piece of folded cardboard, I wedged it in between the condenser and the bracket and the vibration noise stopped and unit is quiet. No water leaks observed during service, job completed."

Near Liberty Hill, TX 78642

Steve C.

Job Details: 02/28/2019

VENTHOOD WHIRLPOOL KVWB406DSS2 On site for the unit fan or light will not turn on. Disassembled the unit and found the connection to the control was not secured. Secured the connections and tested the unit. Unit works properly and job complete.

Near Austin, TX 78746

Luis

Job Details: 02/28/2019

REFRIGERATOR KITCHENAID KBFN506ESS01 Arrived on site for door issue. Found fresh food door not sealing correctly. Adjusted right and left side hinge checked door seal good checked door operation good u it working as designed.

Near San Marcos, TX 78666

Robert

Job Details: 02/28/2019

DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on job for complaints of slimy dishes. Ran diagnostics and received code 7.1 (no heat) after inspection discovered heater bimetal not plugged in. Connected to heater ran test cycle, all operation functioning properly. No leaks detected at time of service."

Near Austin, TX 78757

Scott

Job Details: 02/28/2019

REFRIGERATOR IKEA IX6HHEXDSM00 Arrived on site for door not sealing properly . Found left side of freezer full of ice . Left rail is not closing properly allowing air int to freezer . Customer will need to defrost unit prior to service . Return 3/8. Nonwater leaks detected at time of service .; schdld next appmnt for 3/8 FRI !

Near Austin, TX 78732

Paul

Job Details: 02/28/2019

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for the refrigerator with door closing and sealing issues. Mr stated the movers removed the doors when the unit was brought in the home. I found the right hand door closure sprung, the doors out of adjustment, and the left upper hinge cover broken. I removed the right hand RC door and reloaded the closure. I adjusted the doors to get them level. The doors are closing and sealing as designed now. Ordering W11230095 COVER. RS for Tue 3/5 per customer RS for Fri 3/8.; ordrng 1 W11230095 (COVER)"

Near Buda, TX 78610

Robert

Job Details: 02/28/2019

RANGE WHIRLPOOL WFE540H0ES0 Arrived on job to install wiring harness. Terminal block for wiring harness was damaged. Used terminal block that was prescreened to repair wiring harness. Replaced harness and tested operation. All functions working properly.

Near Temple, TX 76504

Arthur B.

Job Details: 02/28/2019

WASHER WHIRLPOOL WTW8000DW5 "Arrived onsite for customer complaint of top load washer not draining properly. Ran diagnostics and found error code F9E1 (Long Drain). Found drain hose improperly installed in drain. Properly installed drain hose,clear error codes and tested unit. Unit now drains properly. No other issues found. All water connections were dry at time of service."

Near Wimberley, TX 78676

Robert

Job Details: 02/28/2019

WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of buzzing noise and no agitation. Ran diagnostics and Found capacitor damaged and replaced capacitor. Ran test cycle all operation functioning properly. No leaks detected at time of service.

Near Gatesville, TX 76528

Job Details: 02/28/2019

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect ice maker not working. Confirmed the complaint and removed and replaced it. Reassembled and the unit called for water when plugged back in. All water lines were dry at the time of service.JOB COMPLETE.

Near Buda, TX 78610

Kevin

Job Details: 02/28/2019

REFRIGERATOR WHIRLPOOL WRF560SMYW "Arrived on site and inspected refrigerator and found evaporator drain funnel is blocked by build up, removed funnel and evaporator started draining. Removed all ice buildup from the interior of the freezer. Ensured evaporator drain is clear, no water leaks from connections at time of service, job complete."

Near Austin, TX 78726

Lou

Job Details: 02/28/2019

DISHWASHER WHIRLPOOL WDF730PAYB1 "arrived on site to install previously diagnosed and ordered parts. Removed and replaced the door latch assembly and tested the unit. The unit operated as designed with no error codes. No water leaks observed during service, job completed."

Near Burnet, TX 78611

Cliff

Job Details: 02/28/2019

DRYER MAYTAG MEDC200XW2 Arrived on site to diagnose a dryer that is turning off randomly during the cycle. Tested unit and found timer and thermal fuse shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78732

Paul

Job Details: 02/28/2019

COOKTOP JENN-AIR JGD3430BS00 Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the burner head screws that were found defective along on the first visit. I replaced the screws. Call complete.

Near Austin, TX 78728

Paul

Job Details: 02/28/2019

WASHER WHIRLPOOL WTW7000DW3 Arrived onsite for the washer not starting. I found the fill valve weeping water and not filling every time when powered. I replaced the housing and tested the unit in service test 51. The unit is working as designed and all test past. There were no water leaks present at the time of service. Call complete.

Near Austin, TX 78728

Paul

Job Details: 02/28/2019

WASHER MAYTAG MVWB835DW3 Arrived onsite for the washer leaking at the rear. I found the hot water fill hose leaking. I replaced the hose washer and reinstalled the hose. I tested the unit service test 51. All test passed and there were no water leaks present at the time of service. Call complete.

Near Killeen, TX 76549

Arthur B.

Job Details: 02/28/2019

DRYER MAYTAG MEDB835DW0 Arrived onsite for customer complaint of dryer not working on POWER DRY or SANITZE cycle. Ran diagnostics and found error code F4E4 (L2 Line Error). Confirmed proper voltage. Clear error codes and tested unit. Unit tumbles and heats as intended. Also advised to have venting cleaned out yearly since venting goes up and out to 2nd floor. Dryer vent and lint trap was clean on lint at time of service.

Near Cedar Park, TX 78613

Lou

Job Details: 02/28/2019

REFRIGERATOR KITCHENAID KRFF707ESS01 "arrived on site to inspect refrigerator ice buildup. Upon further inspection, I found that the RC Evap has ice built up on it. Also found gapping at the drain tube and in between the cabinet and chassis at the RC doors. Using my steamer, I removed the ice and removed and replaced the RC Evap fan/harness. Using manufacturers approved silicone, I sealed the drain tube and gapping between the cabinet and chassis. Leveled the unit and tested the unit. Unit operates as designed, no water leaks observed during service, job completed."