Near , TX 78610
Kevin
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found no heat at the end of the diagnostic cycle. Found left connector to heating element is off and after correcting heating function has returned. Ran another diagnostic cycle and dishwasher is operating properly. Confirmed incoming hot water and rinse aid are present, no water leaks from connections at time of service, job complete"
Near Austin, TX 78723
Wesley
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and found unit operating as designed, after replacing broken lower spinner arm. All checks good."
Near , TX 78610
Kevin
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site and inspected refrigerator and found diffuser/damper is rattling during operation. Will need to bring back a new one to correct the issue. No water leaks from connections at time of service; ordrng 1 W11164593 (DIFFUSER)
Near Leander, TX 78641
James
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and installed new ice maker. Ran test 57 to test harvest cycle then ran test 45 to fill ice maker. Unit tests good. Job complete
Near Georgetown, TX 78628
Jerry C.
Job Details: 12/17/2018
DISHWASHER GE GDT535PSJ5SS "GDT535PSJ5SS Arrived to instal parts. I found the unit had been in over-current protect mode and I reset it and replaced the element. I tested the elements and they were within .4 ohms or each other, but I elected to replace. The unit worked as designed and did not fail throughout tested. No leaks observed during service."
Near Austin, TX 78704
Scott
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for tub replacement , when starting to transfer parts , found wash motor and drain pump motor are also rusting out . Stopped repair and talked to service Manager. Will need to order sump and motor , drain pump ,and sensor . Unable to test unit , as it’s uninstalled . Please call customer to set time up for return . ; ordrng 1 W10723295 (sensor) and 1 W10724439 (pump-drain) and 1 W11085683 (SUMP AND MOTOR )"
Near Austin, TX 78732
Paul
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator with a water leak coming from the bottom of the unit. I found the drain line plugged with debris causing it to overflow out the top of the tube. I cleared the drain line and sealed it to the bottom of the unit. Call complete.
Near Leander, TX 78641
Lou
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW8500DC2 "arrived on site to install previously diagnosed and ordered parts. Customer was not home at the time of service, but left a note on the front door for me to go in and service the unit. Per service pointer #W11042572, I removed and replaced the main control and the UI panel. I calibrated the unit, then tested in diagnostics and the unit operated as designed with no error codes. No water leaks observed during service, job completed. As I was leaving, the customer arrived so I explained the repair that I completed."
Near Austin, TX 78746
Leonardo
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL MMV4205DH1 Arrived on site to test unit for unit not starting after closing door. Test unit and found bad 3 way switch. Replaced switch . Test unit and unit test good unit starting and heating correctly.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site. Check for agitator issues. Found agitator warped allowing cloths to get underneath agitator. Replaced agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site. Check for agitator issues. Found agitator warped allowing cloths to get underneath agitator. Replaced agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site. Check for agitator issues. Found agitator warped allowing cloths to get underneath agitator. Replaced agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MFF2558VEB3 "Arrived on site for refrigerator FC door not sealing and not making ice. Inspected door rails and gasket. Removed ice buildup and rails checked okay. Advanced ice maker cycle and found motor not activating. Tested voltage to ice maker and found present. Found gasket at bottom of door not staying in place. Flipped gasket (top to bottom) found issue is with door inner panel not holding gasket. Added whirlpool approve adhesive to help hold gasket in place. Tested ice maker cycle and inspected gasket. Advised custom to wait 24 hours and recommend 48 hours before opening door for adhesive to dry. All tested good, no water leaks present.
Near Austin, TX 78703
Scott
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for draw not closing properly . Found ice build up on evap in fresh food section . Ran temp checks fresh was about 10 above normal , freezer was good . Still making ice . Ordering panty control , evap cover . No water leaks detected at time of service . Please call to set return visit .; ordrng 1 W11044862 (PANTRY CONTROL) and 1 WPW10501260 (cover-evap)"
Near Austin, TX 78749
Kevin
Job Details: 12/17/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site and inspected washer and found water droplets on drain pump and above hose from tub to drain pump. Replaced both hose and drain pump to correct issue. Ran a diagnostic cycle after replacement and did not find any water leaking. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/17/2018
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site for range not igniting and grates uneven and not aligned. Inspected grates and found not molded correctly. Tested burners and found no gas getting to unit. Bleed gas line and tested, burners are now working. Tested bake cycle in both ovens. Tested good. Found scratches on panel. Will need to replace . Schedule return on Tuesday the 18th. All else tested good.; ordrng 1 WPW10318550 (PANEL)"
Near Austin, TX 78746
Leonardo
Job Details: 12/17/2018
TRASH COMPACTOR KITCHENAID KUCC151JBL0 "Arrived on site to install knob for starter. Installed knob and unit working correctly, unit going up and down job complete"
Near Kingsland, TX 78639
Thomas L.
Job Details: 12/17/2018
RANGE KITCHENAID KDRS467VSS05 Arrived on site to replace ordered parts. One more piece is needed to complete the repair. All parts will be installed on the next visit. Notified builder via phone message. Entered the home via unlock front door. Office to reschedule due to availability issues of part.; ordrng 1 W10269208 (cover-rear)
Near Waco, TX 76712
Arthur B.
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW9200SQ02 Arrived onsite for customer complaint of F20 (Long Fill) error. Found out customer water valves at junction box was hard to turn. Customer is elderly. Was able to use lubricant on house valves to allow easier opening and closing. Customer is now able to turn valves. Water will now enter unit as intended. All water connections were dry at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 12/17/2018
DRYER WHIRLPOOL MEDC215EW1 "Arrived on site and found there is still no airflow when vent hose is connected, Apartment maintenance did not clear exhaust vent, found cut off has failed again. Replaced cut off again and function has returned to dryer. There is no one currently in the apartment office to attempt to collect from."
Near Cedar Park, TX 78613
Lou
Job Details: 12/17/2018
WASHER MAYTAG MVWB880BW0 "arrived on site to inspect washer making loud noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit operated as designed with no unusual noises. I placed the unit in manual test mode and tested it on high spin and the unit began to make a very loud noise as if two pieces of metal were rubbing together. I stopped testing and tilted the unit back to look at the motor (rotor) and before I attempted to removed the rotor to inspect the stator, I found that the rotor bolt was stripped and I could not get it off.
Near Austin, TX 78734
Cliff
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT920SADM3 arrived on site to diagnose a dishwasher that is not circulating water. Found circulation pump failed. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Svc/Lbr (169.99+tax)Pump (258.54+tax)
Near Lakeway, TX 78734
Paul
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for the refrigerator making a loud noise. I found the dampener motor causing the loud noise. I replaced the dampener and tested the unit. The unit is quiet and is working as designed. Call complete.
Near Austin, TX 78721
Scott
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for fresh food warm . Found diffuser was making noise and not opening . Replace diffuser , ran diagnostics . All checked good . No water leaks detected at time of service . Job complet"
Near Austin, TX 78749
Kevin
Job Details: 12/17/2018
DRYER WHIRLPOOL WED4815EW "Arrived on site and inspected dryer and found that although power is showing to be correct it drops out when start button is pressed. Wiggling the plug in the outlet can cut power to the dryer. Recommended to customer that apartment maintenance to be contacted they will likely have to replace 220 V outlet in order to correct the issue. No lint in dryer at time of service, job complete"
Near Austin, TX 78734
Cliff
Job Details: 12/17/2018
OVEN MAGIC CHEF CER3765AAC Arrived on site to diagnose range with a burner that will not operate. Found left rear burner shorted out due to normal wear and tear. Replaced left rear burner and tested unit. Found all is functioning properly at this time.Burner (134.21+tax)Svc/Lbr (169.99+tax)
Near New Braunfels, TX 78130
Robert
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on job for trips breaker. Found damaged filter board shorted. Send RJ on return visit. ; ordrng 1 WPW10531156 (filter)
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Arrived on sote for housing replacement, replaced housing and tests despensing , test good, no leaks on site"
Near Harker Heights, TX 76548
Steve C.
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH73521CS5 "Arrive on site to replace the three-way switch, cam plate, and the filter board with the fuse Due to the unit not turning on in the open and close error. Replaced all parts and tested the unit. Unit heat and works properly."
Near Austin, TX 78731
Cliff
Job Details: 12/17/2018
WASHER MAYTAG MVWP575GW0 Arrived on site to diagnose a washing machine that will not cycle properly. Tested unit and found shifter error code saved in control. Replaced shifter and Cam and found unit still not operational due to shortage control. Also noted ground wire not inserted into connector. Wiring harness will need to be replaced as well as control to complete repairs. Harnesses a factory order part and office will need to set return date once estimated shipping is obtained.; ordrng 1 W10843660 (harns-wire) and 1 W11158149 (CONTROL)
Near Del Valle, TX 78617
Wesley
Job Details: 12/17/2018
WASHER ROPER RTW4516FW2 Arrived on site and found no latch function. Replaced latch and no change. Replaced control. Now unit is operating as designed. Advised customer on use and care.
Near Round Rock, TX 78665
Wesley
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and repaired DW with pads. Now unit is operating as designed.
Near Austin, TX 78731
Cliff
Job Details: 12/17/2018
DISHWASHER KITCHENAID KUDE70FXSS1 Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Tested unit and found both upper rack adjusters and both upper rack rails failed. Replaced all four parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Lou
Job Details: 12/17/2018
OVEN WHIRLPOOL WFG515S0EB1 "arrived on site to inspect oven making loud noises. Upon further inspection, the customer advised that the oven is making loud popping noises and weren’t sure why. They said it would pop while ensuing up and when the unit would cool down. I turned the unit on Bake at 350 degrees and waited for the unit to heat up. Once it began to get hot, I could hear the normal popping noises that ovens make when heating up. I questioned the customer if the noises I’m hearing were the same that they were hearing and she said they were, but sometimes they are louder. I advised the customer that the noises were normal. As the unit heats up, the metal will expand and move around causing the popping noises. I turned the unit off and opened the oven door and found that the bottom needed to be adjusted as it wasn’t seated correctly. I adjusted the bottom panel and tightened the screws. No gas leaks detected during service, job completed."
Near Austin, TX 78705
Scott
Job Details: 12/17/2018
DRYER WHIRLPOOL WED85HEFW2 Arrived on site for noisy dryer . Found blower wheel is making a lot of noise . Gasket is from door glass. Ordering motors &wheel . Will replace glass gasket on return . No lint build up at time of service. Resident has to check with roommate.please call Monday to set return visit ; ordrng 1 W11086656 (MOTOR ) and 1 WPW10211915 (wheel)
Near Georgetown, TX 78633
Lou
Job Details: 12/17/2018
MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site to inspect microwave door issue. Upon further inspection, the customer advised that the unit would show an open door error. Also, they advised that the defrost mode is not working. I placed a cup of water in the unit and tested. I heated the water for 30 seconds and at the end of testing, the water was hot to the touch. The customer placed a frozen muffin in the unit and turned it on defrost mode 1 for 37 seconds and at the end of defrosting, the muffin was still cold. I followed the defrosting instructions in the use & case guide and unwrapped the muffin and placed it in the unit on the wrapper for the same amount of time (defrost-37 secs) and the muffin was hot on the bottom and warm at the top. I advised the customer of my findings and she advised that she as defrosted muffins the same way every time and they always come out like they just came out of the oven. I contacted my service manager CS, since Techline is not open today to a
Near Leander, TX 78641
James
Job Details: 12/17/2018
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. Customer stated that the rinse aid dispenser has never had to be refilled and is full. I ran diagnostics and observed that the rinse aid was not dispensing at all. Installed new dispenser and tested. Unit working properly. Job complete
Near Austin, TX 78732
Cliff
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found fan shroud for evaporator fan motor out of position causing fan blade to rub on shroud. Reset shroud to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78748
Kevin
Job Details: 12/17/2018
DRYER WHIRLPOOL WGD4850HW "Arrived on site and inspected dryer and found power connector at control board is not secure, after correcting function has returned to dryer but there is no airflow. Found that when dryer is pushed all the way back vent hose is pinched. Recommended to customer that either dryer be left forward or builder be contacted to correct spacing for exhaust vent. Dryer is new and there is no lint buildup, job complete."
Near Austin, TX 78748
Kevin
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and found when freezer door is open it is not sitting level and making contact with inner liner and not closing properly. Raised up door to ride correct spacing and it is now also level with the right hand side. Door is closing properly, no water leaks from connections at time of service, job complete."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KFIS20XVMS8 "Arrived on site. Check for Nocal issues. Found main control not sending power out to any component. Replaced main control board and programmed, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. no Leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KFIS20XVMS8 "Arrived on site. Check for Nocal issues. Found main control not sending power out to any component. Replaced main control board and programmed, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. no Leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KFIS20XVMS8 "Arrived on site. Check for Nocal issues. Found main control not sending power out to any component. Replaced main control board and programmed, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. no Leaks present. Job complete"
Near Austin, TX 78754
Joseph C.
Job Details: 12/17/2018
DRYER MAYTAG MEDC465HW0 "Arrived on site for “takes too long to dry” complaint. Inspected unit and tested venting. Unit is performing as designed. Tested venting and found wall venting to be restricted. Instructed customer to clean wall venting, for unit to function properly. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78735
Leonardo
Job Details: 12/17/2018
MICROWAVE KITCHENAID KBHS109SSS05 Arrived on site to test unit for convection not allowing to set to 350. Test unit and found unit to be set to Celsius not Fahrenheit. Changed setting to Fahrenheit test unit at 350 and unit test good. Also put screws in for cover job complete
Near Austin, TX 78733
Luis
Job Details: 12/17/2018
REFRIGERATOR JENN-AIR JS48PPFXDA "Arrived on site for cooling issue. Per customer temp varies. Tech had unit recharged. Checked evaporator compartment found water leaking from drain pan. Diagnosed leak in system unit will need drain pan, evaporator,compressor,heat exchanger and uv drier. Parts covered by AUTHO customer responsible for labor.ordrng 1 67001895 (EVAPORATOR ) and 1 CNOTE (3 HR REPAIR) and 1 W10199915 (DRAIN PAN) and 1 WPW10414477 (EXCHANGER)"
Near Buda, TX 78610
Leonardo
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for fan making loud noise. Removed unit from wall and found tape inside fan. Removed tape test unit and unit not making noise. Job complete.
Near Austin, TX 78748
Kevin
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site and replaced freezer door and added silicon between inner liner and outer cabinet to stop any air gap’s. Insured water and ice dispenser are operating properly. No water leaks from connections at time of service, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 12/17/2018
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit having error code after self clean, found faulty fuse, I replaced fuse, unit tested good."
Near Seguin, TX 78155
Robert
Job Details: 12/17/2018
DRYER AMANA NED4655EW1 Arrived on job for complaints of log drying time. Found air flow and heater good temperature cycles low so I replaced cutoff andtest if symptoms continue order WP3387134 thermostat.
Near Dripping Springs, TX 78620
Robert
Job Details: 12/17/2018
WASHER WHIRLPOOL MVWB765FW2 Arrived on job for complaints of code F6E3 communication error with UI. Replaced console and run diagnostics operation normal. No leaks detected at time of service.
Near Waco, TX 76710
Steve C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site To replace the fan motor due to not turning on. Replace the fan motor and tested unit. Unit works properly and all water connections or dry at the time of service.
Near Austin, TX 78745
Leonardo
Job Details: 12/17/2018
OVEN WHIRLPOOL WFG745H0FS1 Arrived on site to test unit for unit not getting to temp. Test unit by putting it on test mode and found sensor at 49 degrees inside the oven. Turned unit at 350 and unit not getting to temp. Replaced sensor test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78759
Scott
Job Details: 12/17/2018
DISHWASHER KITCHENAID KUDKO3FTSS2 "Arrived on site for DW doo falling open . Found link cables broken . Replaced links. No water leaks detected at time of service . Job complete."
Near Austin, TX 78759
Scott
Job Details: 12/17/2018
MICROWAVE KITCHENAID KEMS378SSS00 "Arrived on site for turn table motor broken . Found turn table motor failed . Quoted customer , customer declined service at this time . Job complete .
Near Hutto, TX 78634
Wesley
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and found unit operating leak free. All inner door components appear to be sound and leak free. Use whirlpool silicone to secure inner door seals where leak has reportedly originated. All checks good. Unit is now operating leak free.
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/17/2018
DRYER WHIRLPOOL LTE6234DQ0 "Arrived on site for “unit hums, but will not start” complaint. Inspected unit and found motor seized. Removed and replaced motor. Tested unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78726
Paul
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Arrived onsite for the refrigerator with door leveling and closing issues. I found the front of the refrigerator low and the right door lower than the left door. I lowered the front wheels and adjusted the doors to get them even at the top and the center gap even. The doors are working as designed. Call complete.
Near Elgin, TX 78621
Thomas L.
Job Details: 12/17/2018
WASHER MAYTAG MVWB765FW1 Arrived on site for unit tearing clothes. The clothes are getting caught in the miss shaped gap between the basket bottom and the agitator bottom. The agitator boat will not break loose. Will need to order basket tub and gear case to do this repair. This will be a two hour repair.; ordrng 1 2HOURJOB and 1 W10512161 (tub asm) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 2 WP90767 (screw)s and 1 WPW10215093 (clean out filter)
Near Lakeway, TX 78734
Cliff
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KBSN608ESS Gate code 2943. Arrived on site to install upper panel for refrigerator. Installed upper panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78759
Scott
Job Details: 12/17/2018
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site , installed oven bottom . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78731
Cliff
Job Details: 12/17/2018
RANGE WHIRLPOOL KDRU767VSS00 Arrived on site to diagnose a range that is giving error codes found blower fan out of balance and user interface control shorted out. Both parts will need to be replaced to complete repairs. Office will need to set return appointment due to availability on control board. Turn appointment also needs to be set for two hour job. 1 WPW10533029 (cntrl-elec)
Near Round Rock, TX 78665
Jonathan S
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site to install previously diagnosed part. Gained access to thermistor, removed failed PCBA/ thermistor and installed new. Tested microwave, all tested good."
Near Copperas Cove, TX 76522
Steve C.
Job Details: 12/17/2018
DRYER WHIRLPOOL WED72HEDW0 Arrived on site for the unit is not turning on. Tested unit and found one pressing start nothing happens. Found the thermal fuse has no continuity. Replaced the fuse thermal and tested unit. Unit is working properly and advise customer to clean air vents every six months.
Near Kyle, TX 78640
Kevin
Job Details: 12/17/2018
DRYER WHIRLPOOL WED4810EW1 "Arrived on site and inspected dryer, customer complaint is rattling noise during operation. Customer loaded the dryer with several damp towels but no excessive noise can we heard during cycle. Disassemble the dryer and found several coins and assorted debris that could’ve been the cause of the noise. Dryer is operating properly, all internal components checked good. Removed lint from the interior, job complete"
Near Austin, TX 78741
Kevin
Job Details: 12/17/2018
DRYER WHIRLPOOL WED5000DW2 "Arrived on site and replaced front panel, door, and hinges and dryer door will now close properly. No power or vent system in order to test, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on job for complaints of leaks separate door and found no sign of water removed kick plate and found no sign of water. Check gasket and found small rare in gasket replaced gasket and test. No leaks detected.
Near Briarcliff, TX 78669
Brandon
Job Details: 12/17/2018
WASHER MAYTAG MVWB725BW "Arrived on site for customer complaint of unit leaking while not in use, found faulty water valve, I replaced valve unit tested good."
Near , TX 76705
Steve C.
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site to replace the lower and upper spray arms due to not washing properly. Replaced both spray arms and tested the unit. Unit is working properly and all water connections were dry at the time of service.
Near Austin, TX 78758
Tyler B.
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW3090GW "Arrived on sote for f20 error. Checked heater and heater wiring all checked good, control failure is issue. Upon replacement found that new control has slot but no pins for door lock. So unit this door is open. We need to re order control/timer and part needs to be inspected by tech proir to dispatch. ; ordrng 1 W10840664 (TIMER)"
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/17/2018
OVEN AMANA AGR5330BAS3 Arrived on site for oven door getting hot. Inspected door and gasket. Checked door opening and closing. Removed door and added insulation according to service pointer W10917778. Installed door and tested opening and closing. According to Amana there is no tolerance on temperature of door and get as almost as oven. All tested good.
Near Austin, TX 78702
Luis
Job Details: 12/17/2018
REFRIGERATOR GE GSE23GSKJCSS Arrived on site for no cool. Powered unit on compressor not powering on,checked voltage good,ohmed compressor all pjs reading 8 and 0 to ground. Installed new inverter compressor powered on,compressor making odd noise and not ramping up diagnosed faulty compressor. Ordering new compressor. Will need 2 hrs for repairs ; ordrng 1 2HOURSFORREPAIRS and 1 OFFICEDOESN’TOPENTILL9 and 1 TJ90SF8404 (ACCESS VALVE) and 1 WR55X29772 (CONTROL) and 1 WR87X24135 (COMPRESSOR)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for door replacement. Replaced door and name tags and tests good. No damage on site
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for refrigerator having frost buildup in FC. Inspected door gasket and tested freezer rails. Found gasket not seal in cent of door. Removed door and made minor adjustment to to rail bracket. Installed door and adjusted gasket with heat gun. Tested opening and closing. Tested all other operations. All tested good, no water leaks present."
Near Kyle, TX 78640
Brandon
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for customer complaint of rust on panel, ordering panel due to rust. ; ordrng 1 WPW10274902 (panel)"
Near Austin, TX 78725
Wesley
Job Details: 12/17/2018
RANGE WHIRLPOOL WGG745S0FS00 Arrived on site and found unit burner covers not installed properly after cleaning causing some prbelems. Also found lower Ignitor out.
Near Killeen, TX 76541
Al
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF535SMHB00 Arrived to inspect frost buildup. I removed the freezer door and used both my putty knife and the heat gun to reform the gasket to the door. I also lifted the freezer door 1/16 th of an inch. I reassembled the door and verified the repair with the customer.Job complete
Near Hewitt, TX 76643
Arthur B.
Job Details: 12/17/2018
WASHER MAYTAG MVWC425BW0 Arrived onsite for customer complaint of top load washer not spinning clothes out. Tested unit and found gearcase seized up and grinding. Removed and replaced gearcase. Installed new cam as well. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Jerry C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "WRS331SDHM00 Arrived to inspect no cool. I found the unit on and there were fans present. The compressor line voltage supply was not fully seated and after correcting, the compressor engaged. No leaks observed during service."
Near Austin, TX 78739
Luis
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice and loud noise. Ran diagnostics no water entering reservoir,good voltage to valve 120vac ran compressor loud noise from compressor and condenser fan not running. Diagnosed unit will need compressor,cond fan motor and water valve. CNOTE!!!!! Job will need 2 hrs; ordrng 1 CNOTE (2 HOUR REPAIR) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (DRIER) and 1 WPW10605286 (COMPRESSOR)"
Near Pflugerville, TX 78660
Cliff
Job Details: 12/17/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer with a timer that is not advancing. Tested unit and found timer motor shorted out. Homeowner has extended warranty and Kyle was dispatched incorrectly. Homeowner will call extended warranty company to have dispatch corrected. Office to schedule a return appointment with timer when corrected dispatch is received.; ordrng 1 CNOTES (EXT WARRANTY DISPATCH NEEDED)
Near Lago Vista, TX 78645
James
Job Details: 12/17/2018
OVEN KENMORE 911.4948999 Arrived on site and tested unit. Found broil relay has failed and is sending constant power to the element when on. I was unable to locate the parts breakdown to order correct control. Office to research correct part. Pictures of control are attached to call; ordrng 1 CNOTE (OVEN CONTROL)
Near Round Rock, TX 78681
Jonathan S
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL MDB7749AWM1 Arrived on site for dishwasher not completing cycle. Performed diagnostics mode and found control not communicating with OWI sensor in test mode. Checked amp draw to heater and found within range. Will need to replace control and OWI. Schedule return for Wednesday the 19th. ; ordrng 1 W11202746 (CONTROL ) and 1 WPW10705575 (OWI SENSOR )
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived on site for “no/low ice production” complaint. Inspected unit and found intermittent operation of icemaker. Removed and replaced icemaker. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Jonathan S
Job Details: 12/17/2018
WASHER KENMORE 110.229321 "Arrived on site for washer just continues to fill. Performed diagnostics and tested unit and not advancing past fill cycle. Attempted to clear analog pressure hose and tested. Checked switch resistance and found all closed, failed switch. Will need to replace pressure switch assembly. Found agitator cam worn out. (TL370). Customer approved estimate. Schedule return for Wednesday the 19th. Added zip tie to drain line (see SD-QUICKPIC). ordrng 1 285825 (cam-agit) and 1 W10337780 (switch-wl)"
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "WRF555SDFZ05 Arrived to instal part. I found the replacement fc door was mismolded and I added an image to SD-Mobile. The right rc door gasket was torn and the fc door gasket may require replacement. Office order right rc door gasket, fc gasket and re-order fc door. Tech GC to inspect prior to scheduling service. No leaks observed during service. ; ordrng 1 CNOTES (TECH GC TO INSPECT DOOR PRIOR TO SCHEDULING) and 1 W10830055 (gasket-fip) and 1 W10910837 (dor-fip, SS) and 1 WPW10714545 (gasket-fip)"
Near Georgetown, TX 78633
Lou
Job Details: 12/17/2018
VENTHOOD KITCHENAID KHTU165RSS1 arrived on site to install previously diagnosed and ordered part. I removed and replaced the light fuse and tested. The lights operated as designed. Job completed.
Near Georgetown, TX 78633
Lou
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH31017FB0 "arrived on site to install previously diagnosed and ordered part. Upon arrival, the customer advised that there was an object in between the inner and outer door glasses that fell down inside the door and was no longer visible. I removed and replaced the unit door and tested and it operated as designed. I inspected the door for any damage. I am marking t(e part defective and returning the original door. The outer limits of the door look fine, but I do not know what the object is in between the glass. Job completed."
Near Austin, TX 78751
Joseph C.
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found suspension rubbing inner bracket. Adjusted bracket. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Kyle, TX 78640
Leonardo
Job Details: 12/17/2018
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to test unit for oven not working. Test unit and can hear ignitor clicking but no gas coming out. Pulled unit out and found regulator turned off to oven. Turned regulator on test unit and heated oven to 350 job complete no leaks present at this time.
Near Jonestown, TX 78645
James
Job Details: 12/17/2018
DISHWASHER KITCHENAID KUDS03FTSS2 Arrived on site and tested operation. I found some buttons work intermittently and others do not work. Removed key pad ribbon from control to test control and found to be good. Unit will need new key pad. Instructed customer that the key pad shows to be discontinued and we will have to request the part through their home warranty. I would also like to return with the main control Incase it has an issue once diagnostics is able to be ran with new keypad ; ordrng 1 WPW10084136 (panel-cntl)
Near The Hills, TX 78738
Robert
Job Details: 12/17/2018
WASHER MAYTAG MVWB835DW4 Arrived on job for complaints of LF code. Found loose connection at fill valve. Corrected wire issue and test. No leaks detected at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site to install previously diagnosed part. Gained access to fill tube heater. Removed old and installed new. Performed diagnostics mode and ran fill cycle. Monitor water connections all tested good. No water leaks present.
Near Wimberley, TX 78676
Brandon
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 "Arrived on site for customer complaint of unit having ice build up, was I was here originally I found clog in drain line, instructed customer to defrost unit completely. I could not find an issue with unit."
Near Leander, TX 78641
James
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site and tested operation. Found fault code for door left open after starting cycle. Cleared error and allowed to run through diagnostics. Customer stated she is not using heated dry but water is still spotty on bottoms of dishwasher. Instructed customer of recommended use and that the new energy efficient models will have some puddling on the bottoms of rinse aid is not used and heated dry not used. Unit working as designed. Job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/17/2018
DRYER WHIRLPOOL GEW9250PW0 Arrived on site for control replacement. Replaced control and tests all functions and test good.
Near Georgetown, TX 78626
Lou
Job Details: 12/17/2018
WASHER WHIRLPOOL CAE2795FQ0 "arrived on site to inspect washer with no power. Upon further inspection, I verified voltage at the outlet and then verified voltage to the control. I attempted to place the unit in diagnostics with no success. Using my multimeter, I verified ohms to the actuator, motor, and capacitor. I verified voltage to all three from the control. I checked voltage to the lid lock assembly and there was no voltage from the control. I removed and replaced the control and had voltage to the lid lock assembly, but the unit would not power on. I checked ohms to the lid lock assembly and found it open. I removed and replaced the lid lock assembly and the unit powered up. I calibrated the unit then placed it in diagnostics and tested. The unit operated as designed with no error codes at the end. I advised the customer of my findings and repairs and quoted them. The parts were covered by whirlpool. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519FB1 Arrived on site to repair previous diagnosed issue. Added microwave paint to all burnt spots were metal was showing. Advised customer to wait hours before using. All checks good.
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site for “unreadable display” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed.
Near Austin, TX 78731
Cliff
Job Details: 12/17/2018
OVEN WHIRLPOOL MEW9627DS02 Arrived on site to diagnose an oven that is giving error codes. Found F1E1 error on control board when I arrived. Followed tech sheet directions for reset and found unit working properly after hard reset. No further repairs are needed at this time.