Near Austin, TX 78737
Brandon
Job Details: 12/21/2018
WASHER MAYTAG MAV208DAWW "Arrived on site for customer complaint of unit leaving clothes extremely wet at end of cycle. Found unit was not going into final spin cycle. Found unit needs transmission, brake assembly, and belt. ***NOT WORTH REPAIRING*** ; ordrng 1 35-6615 (ht trans s) and 1 CNOTE (AUTH) and 1 CNOTE (3 HOUR JOB) and 1 WP21001910 (spring- br) and 1 WP35-6714 (brake roto)"
Near Hewitt, TX 76643
Steve C.
Job Details: 12/21/2018
WASHER MAYTAG MHW5500FW1 Arrived on site to replace the drain hose due to tear and leaking water. Replaced the drain hose and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived onsite for customer complaint of SxS refrigerator freezing again in RC section and water dispenser not dispensing water recurring issue. Checked RC temperatures and found RC @28F. Called WPL Techline Leon SR#7723733976 and advised to check thermistor readings. Found thermistor out of range. Will need to,order control,thermistor and water tubing to complete repair. Advised that parts will not be available until after Christmas. Customer is wanting WPL to replace unit. Customer will call customer care regarding issues. All water connections were dry at time of service; ordrng 1 W11196400 (CONTROL) and 1 W11216941 (RESERVOIR) and 1 WPW10384183 (thermistor)"
Near Austin, TX 78726
Paul
Job Details: 12/21/2018
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived onsite for the compactor making strange noises. I found the motor mount nuts loose allowing the gears to spread and not put enough torque on the motor in the down position causing the gears to slip and the motor not to reverse. I adjusted the motor and tightened the nuts. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78704
Luis
Job Details: 12/21/2018
WINE COOLER KITCHENAID KUWS24RSBS24 "Arrived on site for no cool removed evaporator cover found dye on bimetal traces of dye from under tape on evaporator called tech support,evaporator is a non serviceable part, tech support sending all info to product review team.File #7723727576"
Near Killeen, TX 76549
Al
Job Details: 12/21/2018
WASHER MAYTAG MVWX655DW1 Arrived to inspect washer ( Not filling or takes too long to fill). Ran diagnostics test mode and confirmed the complaint. I removed and replaced the housing. Tested the washer and washer tested as designed. All water lines were dry at the time of service. I zip tied and photographed the zip tieJOB COMPLETE
Near Buda, TX 78610
Kevin
Job Details: 12/21/2018
RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site and replaced cooling fan, job complete."
Near San Marcos, TX 78666
Robert
Job Details: 12/21/2018
RANGE KITCHENAID KSEB900ESS2 Arrived on job to replace left and right side slides for bottom oven. After replacement of parts test operation.
Near Austin, TX 78746
Luis
Job Details: 12/21/2018
REFRIGERATOR MAYTAG MFF2558VEM5 Arrived on site for no cool. No air entering fresh food compartment diagnosed unit not entering defrost. Defrosted evaporator replaced bimetal and main control.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site. Check for no cool issues. Unit was off on arrival. Customer stated Dispenser was not reacting. Also that refrigerator and freezer thawed out. Plugged in refrigerator and ran diagnostic test all components checked out OK at this time. Instructed customer if issue occurs again to leave it plugged in to diagnosed correctly. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site. Check for no cool issues. Unit was off on arrival. Customer stated Dispenser was not reacting. Also that refrigerator and freezer thawed out. Plugged in refrigerator and ran diagnostic test all components checked out OK at this time. Instructed customer if issue occurs again to leave it plugged in to diagnosed correctly. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site. Check for no cool issues. Unit was off on arrival. Customer stated Dispenser was not reacting. Also that refrigerator and freezer thawed out. Plugged in refrigerator and ran diagnostic test all components checked out OK at this time. Instructed customer if issue occurs again to leave it plugged in to diagnosed correctly. No leaks present. Job complete
Near Austin, TX 78737
Leonardo
Job Details: 12/21/2018
VENTHOOD WHIRLPOOL UXB0600DYS Arrived on site to test unit for light bulbs not working. Test unit and found switch sending power to lights but not light working all 4 light bulbs are burned out. Installed 2 light bulbs and they are coming on ordering 2 more new light bulbs WPW10291579 rescheduled for Friday 12/21; ordrng 2 WPW10291579 (LIGHT BULB )s
Near Cedar Park, TX 78613
Lou
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW7500GW0 "arrived on site to inspect washer making noises. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit operated as designed and I heard no unusual noises. I placed the unit in manual test mode and tested the high spin mode. The unit began to make a squeaking noise that sounded as if it were coming from the gearcase area. I stopped the unit and tilted it back to inspect underneath the unit. As I was removing the rotor bolt, I found that the bolt was loose. I removed the rotor and inspected the clutch and stator and found them to be in good condition. I reinstalled the rotor and bolt and tightened the bolt. I put the unit back and tested in manual test mode on high spin and the noise was gone. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 12/21/2018
WASHER GE GHWS3600F0WW "arrived on site to inspect washer leaking and buttons sticking. Upon further inspection, I found that the bottom lip of the bellow was torn causing water to leak down the bottom of the front panel. I noticed that the inner light was not working either when the door is opened. The customer showed me that when she pushes the start button it sticks on the right side of the panel. I removed the top panel and removed the control panel to find that the light connection was not connected to the control. I reconnected it and the light operates now. I removed the UI control from the panel to inspect the start button and found that the screw mount next to where the start button is located is broken and is not being supported which is why the start button is sticking. Also found that the top two clips on the panel were broken off as well. I advised the customer of my findings. I removed and replaced the bellow and tested ad it operates as designed with no leaks. I contacte
Near Seguin, TX 78155
Diego G.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Check for overflow issues. Found water Seeping through water valve allowing tub to overflow. Replaced water valve and cycled, all functions tested OK. Took pictures of wood floors in case customer wants to get with whirlpool. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Check for overflow issues. Found water Seeping through water valve allowing tub to overflow. Replaced water valve and cycled, all functions tested OK. Took pictures of wood floors in case customer wants to get with whirlpool. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Check for overflow issues. Found water Seeping through water valve allowing tub to overflow. Replaced water valve and cycled, all functions tested OK. Took pictures of wood floors in case customer wants to get with whirlpool. No leaks present. Job complete"
Near Austin, TX 78732
Cliff
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found unit not cycling defrost properly as RC wasn’t cooling while FC was defrosting. Replaced dispenser control and found unit working properly at this time. No leaks were found at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 12/21/2018
DISHWASHER GE GDF510PSD0SS Arrived onsite to hand deliver lower dishrack from prior visit’s diagnosis. No other issues found.
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/21/2018
OVEN WHIRLPOOL RBD305PDS15 "Arrived on site for customer complaint of lower oven not heating at all. I tested lower oven, unit tested good at time of service, from what customer said, the only possible issue could be a control board. Control board has been discontinued. Unit tested good at time of service."
Near New Braunfels, TX 78130
Robert
Job Details: 12/21/2018
MICROWAVE GE JVM6175EKES Arrived on job for complaints of not heating. Found the magnetron magnet cracked. Replaced magnetron and test.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/21/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for no operation issues. Found motor locked up not allowing water to spray inside dishwasher. Replaced sump and motor assy and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/21/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for no operation issues. Found motor locked up not allowing water to spray inside dishwasher. Replaced sump and motor assy and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/21/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for no operation issues. Found motor locked up not allowing water to spray inside dishwasher. Replaced sump and motor assy and cycled, all functions tested OK. No leaks present. Job complete"
Near Temple, TX 76502
Arthur B.
Job Details: 12/21/2018
DISHWASHER GE GSD3230F00WW Arrived onsite for customer complaint of spray arms on dishwasher not spinning or water entering unit. Tested unit and found water supply at house was turned off. Turned water on and retested. Water now enter and sprayarms now spins. No other issues found. All water connections were dry at time of service.
Near VLG O THE HLS, TX 78738
Cliff
Job Details: 12/21/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose a dishwasher that is not drying. Tested unit and found error codes were not reset after replacing pump on prior visit. This was causing heater not to run as F7 E1 error code was saved due to pump failure. Reset error codes and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Jerry C.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 WRX988SIBM01 Arrived to inspect water leak. I found the issue was with the unit not draining correctly and the ice maker housing not fully seated into the chassis. The right rc door gasket was torn and will require replacement. The ice maker facia was missing a mounting tab and will require replacement. The unit will require complete adjustment and sealing of the drain tube assembly. The customer will defrost the unit prior to our return. Office to contact the arrange return service and allow the customer time to defrost. No leaks observed during service. ; ordrng 1 W10846057 (gasket-fip) and 1 WPW10553630 (escutcheon)
Near Lakeway, TX 78738
Cliff
Job Details: 12/21/2018
DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site to diagnose a dishwasher with a dispenser lid that is not operating properly. Found dispenser lid gasket rolled under and preventing lid movement. Reset gasket in the proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Svc/Lbr (129.99+tax)
Near Belton, TX 76513
Arthur B.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for builder complaint of dishwasher with loud noises per inspector notes. Tested unit and found noises are normal. This unit has a plastics and noises coming is normal and working as intended. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76502
Arthur B.
Job Details: 12/21/2018
OVEN KITCHENAID KODE507ESS03 Arrived onsite to install to lower door assembly from prior visit’s diagnosis. Installed new lower door glass assembly and nameplate. Reinstalled door. Customer satisfied with new replacement. No other issues found.
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site. Checked for no operation issues. Found loose connection at control not allowing unit to power up. Reconnected connector and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site. Checked for no operation issues. Found loose connection at control not allowing unit to power up. Reconnected connector and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site. Checked for no operation issues. Found loose connection at control not allowing unit to power up. Reconnected connector and cycle, all functions tested OK. No leaks present. Job complete"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 12/21/2018
DRYER WHIRLPOOL WED9200SQ1 "Arrived on site for the unit turns on but nothing happens. Tested the unit and down one pressing start the unit will make a humming noise. Found the drama will not turn clockwise. Found the belt is also tearing. Found the unit will need a new motor, blower wheel, and the dryer repair kit.; ordrng 1 279787 (motor) and 1 4392067 (dryer repair kit) and 1 WP697772 (wheel)"
Near Temple, TX 76504
Arthur B.
Job Details: 12/21/2018
WASHER AMANA NTW4516FW3 Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found no error codes. Tested water valves and found water is barely coming into unit. Advised customer to have water house supply looked over by apartment maintenance. No other issues found. All water connections were dry at time of service.
Near Cedar Park, TX 78613
James
Job Details: 12/21/2018
DRYER WHIRLPOOL WED9200SQ0 arrived on site and tested operation. Found no heat from dryer. Tested element and fuses and found element has failed. Installed new element and cleaned lint from unit. Tested for proper operation and found unit working properly. Job complete
Near Georgetown, TX 78628
James
Job Details: 12/21/2018
REFRIGERATOR MAYTAG MSD2756GEB "Arrived on site and tested operation. I found the ice maker has come loose from the wall and the auger motor housing has broken at the auger motor. Installed new housing and ice maker. Tested for proper operation and found unit working properly. Job complete"
Near Lampasas, TX 76550
Steve C.
Job Details: 12/21/2018
RANGE WHIRLPOOL WEEA25H0HN1 Arrived on site for the unit will not heat the oven. Customer advise there is a error code f1 e0. Tested the unit and found the unit will not heat. Replace the control board a test of the unit. Found the unit is still not heating. Found the unit does not have proper voltage. Advise customer to call a electrician.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site. Check for leaking issues. Found drain clogged again. Unclogged drain and vacuumed out foam pieces. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site. Check for leaking issues. Found drain clogged again. Unclogged drain and vacuumed out foam pieces. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site. Check for leaking issues. Found drain clogged again. Unclogged drain and vacuumed out foam pieces. All functions tested OK. No leaks present. Job complete
Near Leander, TX 78641
James
Job Details: 12/21/2018
VENTHOOD WHIRLPOOL UXT4230ADS Arrived on site and tested operation. Found that the fan runs properly and light functions properly as well. Tested the holder for the filter and found it to be functioning properly and the filter can be removed and installed properly. Unit tests good. Job complete
Near Killeen, TX 76549
Al
Job Details: 12/21/2018
RANGE WHIRLPOOL RF111PXSQ1 "Arrived to inspect front left 8” burner not working. I verified the complaint, I removed the element from the receptacle and tested it with the multimeter . The element had NO continuity. I removed the rear and tested it and it had continuity. I ordered WP9761346 8” element 814399 receptacle and will return with the switches.; ordrng 1 814399 (RECEPTICAL ELEMENT) and 1 WP9761346 (ELEMENT 8” SURFACE)"
Near Austin, TX 78748
Luis
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS315SDHM00 "Arrived on site for water issue. Tested water dispenser,water dispensing correctly. Temp of water extremely cold. Diagnosed water line freezing,adjusted temp in fresh food to recommended setting,flushed water lines to prevent water lines from freezing."
Near Lampasas, TX 76550
Steve C.
Job Details: 12/21/2018
REFRIGERATOR GE GSS25GMHKCES Arrived on site for the unit is still freezing the reservoir and wont dispense water. Customer also advise the food is freezing in the fresh food compartment. Called ge and advise for the call GE 8003861215 and to give them the Incident #181217-001588. All water connections were dry at the time of service.
Near , TX 78648
Diego G.
Job Details: 12/21/2018
RANGE WHIRLPOOL WGE745C0FS01 Spoke with customer over the phone and she said that another company already ordered part for unit. Cancelled call.
Near , TX 78648
Diego G.
Job Details: 12/21/2018
RANGE WHIRLPOOL WGE745C0FS01 Spoke with customer over the phone and she said that another company already ordered part for unit. Cancelled call.
Near , TX 78648
Diego G.
Job Details: 12/21/2018
RANGE WHIRLPOOL WGE745C0FS01 Spoke with customer over the phone and she said that another company already ordered part for unit. Cancelled call.
Near Round Rock, TX 78664
Jonathan S
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site for refrigerator ice maker not making ice. Per diagnostics mode and cycled ice maker. Found ice getting stuck in fingers. Removed ice maker and found fingers defective causing ice to get stuck. Removed failed ice maker and installed new. Tested cycle and monitor. All tested good, no water leaks present."
Near Austin, TX 78731
Luis
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KBFS22EWMS9 Arrived on site for loud noise. Diagnosed gears in damper making loud noise diagnosed unit will need damper control damper . Installed damper control powered unit on damper opened and closed no odd noise unit working as designed. Didn’t get approval at time of visit customer is paying if warranty approves bill warranty and refund customer.
Near Elgin, TX 78621
Thomas L.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for no ice condition. Found freezer temperature at 1°. Water pressure to unit is good. Cycle icemaker, heard water valve buzz, but valve let no water through. Waterline is not frozen. Valve is defective. Replaced valve. It leaks at the top fitting. Will now need to order filter head.; ordrng 1 W10861009 (head-filtr)"
Near Austin, TX 78756
Joseph C.
Job Details: 12/21/2018
DRYER WHIRLPOOL WHD5090GW0 Arrived on site for “F08 error code and not powering on at all” complaint. Inspected unit and found F01 error code. Performed all tech sheet tests. Found control faulty. Removed and replaced control. Unit checks good. Customer is still not satisfied with quality of drying level.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT780SAEM0 Arrived on site and found motor dead. Unit is now operating as designed. All checks good after replacing unit motor assembly.
Near , TX 78653
Wesley
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site and found ice had not been cleared out of fill tube. Cleared ice. Now unit is operating as designed.
Near Highland Haven, TX 78654
Thomas L.
Job Details: 12/21/2018
DRYER MAYTAG MEDX8STBW0 Per customer request/ clean dryer and checked house vent. Also replaced repair kit.
Near Austin, TX 78749
Leonardo
Job Details: 12/21/2018
RANGE AMANA AGR6303MFS0 Arrived on site to test unit for knobs melting. Found knobs melting due to heat from top when using big pods. Ordering new knobs. Got black knobs need stainless W11164105. Oven gasket test good reschedule for 12/26 ; ordrng 4 W11164105 (KNOBS STAINLESS)s
Near Dripping Springs, TX 78620
Luis
Job Details: 12/21/2018
REFRIGERATOR JENN-AIR JF42NXFXDW05 "Arrived on site for no ice. Opened door ran diagnostics on optics,optics failed diagnostics,removed left side light bulb optics appeared to pass then shut off. Diagnosed unit will optics. Need AUTHO ; ordrng 1 NEEDAUTHO and 1 W10757851 (OPTICS), states that autho needed"
Near Kyle, TX 78640
Brandon
Job Details: 12/21/2018
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for part replacement, part was damaged in box, ordering panel. ; ordrng 1 W10482110 (panel-drwr)"
Near Austin, TX 78744
Kevin
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no power showing on control board, after replacing control ran a calibration and a diagnostic cycle and it is now functioning properly. No for the repair is required at this time, no water leaks from connections at time of service, job complete."
Near Austin, TX 78745
Kevin
Job Details: 12/21/2018
WASHER WHIRLPOOL WET4027EW1 "Arrived on site and set washer to run and it will begin a spin cycle but no water is draining spoke with tech line and although They could not find a specific reason this is happening, they recommended replacing every part of the washer.7723720284 washer motor is also hot to the touch but as it cools down washer will be getting to spin again. All parts appear to be correctly in place, tech line believes that we have a bad gear case; ordrng 1 285753A (coupling,motor) and 1 3360629 (gear case) and 1 WP3363892 (pump-water) and 1 WP661600 (drive motor)"
Near Georgetown, TX 78633
James
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF736SDAW11 Arrived on site and tested operation. Found unit is making ice but 4-5 loads of ice are going under bin due to a hole in the ice bin. Found freezer temp at 3 degrees and ice maker housing at 12. Ice maker has proper amount of water in it and ice cubes are the correct size. Unit will need new ice bin to correct issue. Installed new ice bin. Job complete
Near Leander, TX 78645
Jerry C.
Job Details: 12/21/2018
COOKTOP JENN-AIR JGCP548WP02 "JGCP548WP02 Arrived to instal pre-shipped part. I inspected the part and it had a ding in the top right side, about one inch back from the front face. The customer elected to not have it installed and they will be contacting the MFG directly. The center front and all three back burners required low flame height adjustment. No gas leaks detected during service."
Near Kempner, TX 76539
Al
Job Details: 12/21/2018
MICROWAVE MAYTAG MMV6190DS1 "Arrived to install previously ordered parts. I removed and replaced the control boards. I tested the unit and the unit continued to count for 2 seconds and then turned off. I will order the following:W10269460- switch, W10269458 switch, W10727360 switch, WPW10156813 interlock, WP8206419 interlock, W10847192 transformerI called TECHLINE & spoke with JOEL 7723724286. switch kit Check voltage at control brown to blue. CheckW11244490 if needed; ordrng 1 10269460 (SWITCH) and 1 W10269458 (SWITCH) and 1 W10727360 (SWITCH) and 1 W10847192 (TRANSFORMER) and 1 WP8206419 (INTERLOCK)"
Near Austin, TX 78739
Luis
Job Details: 12/21/2018
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to replace defective parts. Installed new compressor,valve and condenser fan motor. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics unit passed all diagnostics. Unit working as designed."
Near Cedar Park, TX 78613
Jerry C.
Job Details: 12/21/2018
WASHER WHIRLPOOL MVWB765FW1 "MVWB765FW1 Arrived to inspect noise. The unit had F2E1 and no other codes stored. I tested within manual test mode and could not recreate the noise the customer had recorded on a device in agitate, but a loud squeal developed during the spin portion. I removed the gear case and found the seals were in failure. I replaced the failed gear case and calibrated. I tested the unit and it operated as designed. No leaks observed during service."
Near Round Rock, TX 78681
Jerry C.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL MDB7749AWM1 "MDB7749AWM1 Arrived to instal parts. I found the issue with the unit was that it was surging and intermittently failing. I removed the sump cover and found the OWI coated with debris and the intake was 90% blocked. I removed the debris from the intake and OWI and inspected the chopper. I reassembled the unit and tested after allowing a control reset. The unit performed as designed and displayed the correct indicators, showing the OWI reading correctly during service test mode. No leaks observed during service."
Near Austin, TX 78754
Joseph C.
Job Details: 12/21/2018
REFRIGERATOR GE PSS26MSWASS "Arrived on site for “no cooling and no water” complaint. Per previous diagnosis, removed and replaced bypass, refer assy cover, and control. Unit checks good. No leaks detected, at time of service. Blew out debris, from water line. Water flowing fine, now."
Near Round Rock, TX 78665
Jonathan S
Job Details: 12/21/2018
WASHER KENMORE 110.229321 Arrived on site for washer just making humming noises after customer installed pressure switch. Tested unit and found noise coming from motor. Checked basket and found not turning causing motor to lock up. Was able to get basket to turn and tested. Drain water from unit in spin mode. Found dirt buildup between tub and basket. Will need to remove basket and clean tub. Found agitator bolt head broken and not to remove wash basket. Unit is on uneconomical to repair.
Near Austin, TX 78745
Leonardo
Job Details: 12/21/2018
RANGE JENN-AIR JGR8885RDP Arrived on site to replaced control. Replaced board test unit and heated oven to 350. Unit heated to 350 and broiler working as well. Job complete no leaks present at this time.
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/21/2018
WASHER MAYTAG MVWB855DC2 "Arrived on site for “no power/not coming on” complaint. Inspected unit and found console faulty. Removed and replaced console. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Killeen, TX 76543
Al
Job Details: 12/21/2018
RANGE WHIRLPOOL WFC150M0EW3 Arrived to inspect FR burner not changing temperature. I confirmed the complaint. Removed and replaced the switch. Tested the unit and unit tested as designed.JOB COMPLETE.ADDRESS IS 1508 BENTTREE B
Near Round Rock, TX 78681
Lou
Job Details: 12/21/2018
WASHER WHIRLPOOL MVWX655DW1 "arrived on site to inspect washer agitator not agitating. Upon further inspection, I placed the unit in diagnostics and tested with error code F0E5 showing. I cleared the code and continued with testing. The unit dispensed water into the tub, but when it was trying to agitate, the washplate was not moving. Once the unit was done with diagnostics, I placed it manual test mode and tested low agitation and the unit did not agitate and was making a very loud grinding noise. I stopped the unit and got out of diagnostics. I unplugged the unit and removed the washplate and found the washplate spindle teeth stripped. I tilted the unit back and found the pulley cover covered in oil residue. I removed the cover and found the belt, pulled, splotch kit, capacitor, motor, and actuator covered in oil. I contacted the office and spoke to CS and explained the situation and he advised to SCODE the gearcase. I removed the gearcase, splotch, motor, capacitor, and actuator an
Near Spicewood, TX 78669
Cliff
Job Details: 12/21/2018
RANGE GE CT9050SH1SS Arrived on site to replace fan motor for oven. Replaced part and tested unit. Found all is working properly at this time.
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Arrived on site for refrigerator door uneven and ice maker intermittent failure. Inspected ice maker and found bell arm not attached to ice maker, inspected ice maker and installed bell arm. After installing bell arm ice maker starting cycling without forced cycling. Also adjusted leveling wheels. All tested good and no water leaks present."
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for refrigerator not producing ice. Performed diagnostics mode and found ice maker getting caught on fingers. Removed ice maker and installed new. Cycled ice maker and monitor cycle. Tested all operation, all tested good at time of service. No water leaks present."
Near Round Rock, TX 78665
Tyler B.
Job Details: 12/21/2018
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for clock slowing down, found all connections good and tight, and found proper voltage coming in. Unit will need new panel and controls to complete repair ; ordrng 1 W11261167 (CONTROL) and 1 W11293216 (CONTROL)"
Near Kyle, TX 78640
Kevin
Job Details: 12/21/2018
WASHER MAYTAG MHWE201YW00 "Arrived on site and inspected washer and found bellow as a whole and is leaking. Replaced Bellow and leak has been corrected. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/21/2018
REFRIGERATOR MAYTAG MFI2569VEM4 Arrived on site for refrigerator not cooling. Performed diagnostics and found display on UI going in and out. Tested voltage at UI and found present. Tested main control and found relay sticking. Will need to return with UI and main control. Office to schedule appointment when ETA is available on parts.; ordrng 1 12939601 (cntrl-elec/UI) and 1 WPW10312695 (CONTROL)
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/21/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on site to install previous diagnosed part. Removed failed timer and installed new. Tested unit and checked for timer advancing. Checked heating operation. All tested good.
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/21/2018
RANGE WHIRLPOOL WFG540H0ES0 WFG540H0ES0 Arrived to inspect flame issue. I found the front two large burners were incorrectly adjusted and flame height at low was too high. I adjusted and tested. The customer attempted Aqua clean several times and the unit would not boil out any of the water. A temperature offset was set to +20 and may be causing issues with self clean. The right rear stem was bent to the left and will require replacement. No gas leaks detected. ; ordrng 1 CNOTES (AM IF POSSIBLE PLEASE ) and 1 W10732139 (holder-orf) and 1 W10833885 (sensor) and 1 WPW10247744 (valve-brnr)
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site for microwave not heating as it did before and oven not maintaining correct temperature. Inspected unit and found liner damaged from foil being place on it. Performed diagnostics mode and found error code F1-E0, reset unit by powering off and on. Cleared fault code and failure did not reappear. Performed temperature test on bake mode at 350°, found average temperature at 352°. Tested microwave with 8 ounce of water at 66° ran at 100% for 63 seconds and found at 134°. All tested good."
Near Austin, TX 78758
Cliff
Job Details: 12/21/2018
DRYER WHIRLPOOL LEB6200PQ0 Arrived on site to diagnose a dryer that will not start. Tested unit and found door switch broken and shorted out. Failure is caused by normal wear and tear. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Belton, TX 76513
Arthur B.
Job Details: 12/21/2018
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived onsite for customer complaint of ice machine makes “POP” sound after draining. Observed ice machine making ice. Confirmed “POP” sound. Found when ice is harvested, a pop sound is heard. That sound is the hot gas valve sending heat to to evaporator to break ice off the plate. Advised customer of the findings. Also noise will sound louder due to the acoustics of the area. Unit works as intended. All water connections were dry at time of service."
Near New Braunfels, TX 78130
Robert
Job Details: 12/21/2018
WASHER AMANA NTW4516FW2 Arrived on job for complaints of not completing cycle. Ran diagnostics and control wouldn’t allow me to complete diagnostics selection. Replaced control and re try operation normal and ran calibration.
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL MH2175XSS4 "Arrived on site for customer complaint of microwave not working and giving open door error code. I replaced top and bottom interlocks as well as all 3 door switches as instructed by manufacturer, unit tested good.
Near Austin, TX 78723
Joseph C.
Job Details: 12/21/2018
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for “intermittent no power/controls unresponsive” complaint. Inspected unit and found board not responding to diagnostic inputs. Would run through normal cycle, however. Removed and replaced board. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Tyler B.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Arrived on site for damaged door ,hinge and feet and door switch replacement. Replaced all listed. Took pics of door, leveled unit and door and tests good. No leaks on site"
Near San Marcos, TX 78666
Robert
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on job for complaints of not draining. Found drain pump stopped with food. Instructed customer on use and care collected service fee
Near New Braunfels, TX 78130
Robert
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF989SDAE00 Arrived on job for complaints of ice in refrigerator. Found evaporator cover covered in ice will need to defrost before repairs. ; schdld next appmnt for 12/21 FRI !
Near Lago Vista, TX 78645
Jerry C.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM12 WRF736SDAM12 Arrived to inspect no cool. I found the fc evaporator idled with a light frost and completely blocking above the fan. I removed the frost and the fan worked as designed. The unit could not be tested for defrost due to high fc temps (30.4) but appeared that the defrost was working and there was no frost at the intake area. I advised the customer to leave the unit off and the doors ajar for at least 24 hours prior to restarting. No leaks observed during service.
Near New Braunfels, TX 78130
Robert
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job for complaints of no ice. Checked plug in icemaker compartments and found not connected. Corrected wires and test icemaker. Completed harvest and filled with water. No leaks detected at time of service.
Near Austin, TX 78751
Scott
Job Details: 12/21/2018
OVEN AMANA AGR6603SFB2 Arrived on site for door not closing properly . Replaced both hinges . Door is now closing normally . No gas leaks detected at time of service . Job complete.
Near Austin, TX 78749
Brandon
Job Details: 12/21/2018
DRYER MAYTAG MGDB765FW0 "Arrived on site for customer complaint of unit not starting. I instructed customer on how to use this type of control panel, not to press to hard and to hold start for 3 seconds. Unit tested good."
Near Austin, TX 78745
Kevin
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW4955HW0 "Arrived on site and found power to control board is correct control board is not functioning. After replacing the control ran a calibration cycle in the washer is operating properly, no water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2018
WASHER UNKNOWN WFW9250WW00 "arrived on site to inspect washer error code FL. Upon further inspection, I placed the unit in diagnostics and tested and it showed error code FL. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. I followed the testing procedures in Service Matters for the error code FL. I checked the hoses, water pressure from the home, drain pump, inlet valve connectors, and pressure switch. When I checked the pressure switch at the PR6 connector, I found that at pins 21-22 there was no continuity. I removed and replaced the water level sensor switch and tested the unit and it operated as designed. I verified continuity to the PR6 connector pins 21-22. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/21/2018
RANGE WHIRLPOOL KGCU462VSS02 Arrived on site for cooktop right front burner not lighting. Performed diagnostics mode and found spark igniter grounded to frame. Adjusted igniter and tested. All tested good.
Near Kingsland, TX 78639
Thomas L.
Job Details: 12/21/2018
MICROWAVE GE JVM6175EF1ES Arrived on site for unit operating on its own. Replaced control that had a stuck relay. Unit also has a closed thermostat that is causing cooling fan to run continuously. ; ordrng 1 WB27X709 (thermostat switch)
Near Austin, TX 78745
Leonardo
Job Details: 12/21/2018
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for damaged panel. Found scratched panel will need to order new panel control W10893960. Office to reschedule. ; ordrng 1 W10893960 (PANEL CONTROL STAINLESS )
Near Austin, TX 78741
Kevin
Job Details: 12/21/2018
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site and replaced handle and dispenser drawer diagnosed on previous visit, found that this made no change to amount of effort needed to open dispenser drawer, washer is operating normally. No water leaks from connections at time of service, job complete"