Near Seguin, TX 78155
Robert
Job Details:
05/31/2019
WASHER ADMIRAL AAV7000AWW
Arrived on job to replace pump. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78737
Kevin
Job Details:
05/31/2019
WASHER WHIRLPOOL MHW3505FW1
"arrived on site and found error code for door lock, door lock is attempting to engage but not catching. After replacing the lock washer will still not pass C0 on the diagnostic cycle. Spoke with tech line and they recommended disconnecting the harness for the lock mechanism at the control board while on C0. They then recommended Reattaching the same harness and the drain pump immediately started running and the diagnostic cycle ran until completion. Connector may have been incorrect but if this does not solve the issue they recommended replacing the control board and user interface.
Near Marble Falls, TX 78654
James
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site and tested operation. I found low water pressure at dispenser. I found failed filter housing not allowing water flow through properly. Installed new housing and flushed lines. Unit tests good. Job complete
Near Austin, TX 78738
Brandon
Job Details:
05/31/2019
OVEN WHIRLPOOL KOSE500ESS03
"Arrived on site for customer complaint of oven glass being broken, I replaced inner glass, unit tested good."
Near Woodway, TX 76712
Joel G.
Job Details:
05/31/2019
DRYER FRIGIDAIRE FEQ332ES0
"Arrived on site to diagnose dryer humming and not coming on. Verified proper voltage at out. Spun drum and it’s free. Started dryer and it came on and started to heat just fine. Motor needs replaced. On this model, the motor and blower assy need to be replaced together. Dryer is also squeaking, indicating bearing is starting to go out.
Near Round Rock, TX 78681
Andy
Job Details:
05/31/2019
WASHER GE GTW330ASK2WW
"Arrived on site for washer not spinning or washing. Tested and inspected unit and found unit will not spin or drain. Tested capacitor and capacitor tested good. Tested voltage at control for motor and drain pump and both voltage tested good. Will need to replace motor, sensor and drain pump. Ordering drain pump No water leaks present at time of service.; ordrng 1 WH23X27574 (DRAIN PUMP )"
Near Bastrop, TX 78602
Steve C.
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW4850HW1
Arrived on site for the unit lid will not open. Tested the unit and found no power to the washer. Found the breaker is tripped. Reset the breaker and tested the unit. Unit works properly and all water connections are dry at the time of service.
Near Austin, TX 78735
Luis
Job Details:
05/31/2019
ICE MACHINE KITCHENAID KUIS15NRTB1
"Arrived on site to install parts prev tech diagnosed. Found water sensor wires corroded and broke,found damaged o-ring I drain pump and recirculating pump not pushing water over evaporator plate
Near Round Rock, TX 78664
Andy
Job Details:
05/31/2019
MICROWAVE WHIRLPOOL WMH75021HZ2
Arrived on site for microwave making noise. Tested and inspected unit and found noise coming from lost turn motor. Tighten turn motor and tested unit. All operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78664
Andy
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site for refrigerator with gasket issues. Inspected unit and found gasket coming off as bottom of freezer door. Reseated gasket in door and heated gasket to seal better. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Paul
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00
Arrived onsite for the refrigerator not cooling properly in the RC. I found the FC at 0 degrees and the RC at 58 degrees with the coil completely frosted up. I tested the evaporator thermistor at the main control and found it at 33kohms which is possible when Incased in ice. I checked the drain tube and found it clear and sealed. I found the defrost set on the adaptive cycle and I switched it to the basic cycle. I suspect warm air leaks around the evaporator and possibly a loose thermistor.
Near Austin, TX 78733
Leonardo
Job Details:
05/31/2019
COOKTOP WHIRLPOOL KCGS556ESS01
"Arrived on site to test unit for gas leak. Test unit and found burners had natural orifices when set on propane so flames are really high. Will need to replace orifice customer is going to order them and get Plummer to replace the, and see if it will make gas smell stop.
Near Austin, TX 78727
Tyler B.
Job Details:
05/31/2019
FREEZER WHIRLPOOL WRF555SDFZ06
"Arrived on site for unit left side of freezer staying open, found rails off track by 2 teeth, removed all bins and was able to correct timing gears, tested good, unit now closing fully and sealing as designed. No leaks on site"
Near Spicewood, TX 78669
Luis
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KSSC36QTS04
Arrived on site for no ice. Removed cover found ice stripper cover damaged removed icemaker found internal paint chipping from protective housing and leaking from housing diagnosed unit will need a new icemaker.. ; ordrng 1 WPW10277449 (ICEMAKER)
Near Liberty Hill, TX 78642
Thomas L.
Job Details:
05/31/2019
WASHER WHIRLPOOL WFW85HEFC1
Arrived on site for F8 E0 failure code. Inspected unit to find that the pressure switch hose is not feeling good at tub airgap.; ordrng 1 W10903220 (trap)
Near Austin, TX 78723
Joseph C.
Job Details:
05/31/2019
OVEN WHIRLPOOL WOS72EC0HS01
"Arrived on site for “lines through display on oven” complaint. Per my previous diagnosis, removed and replaced control panel. Unit checks good."
Near Temple, TX 76502
Arthur B.
Job Details:
05/31/2019
DRYER MAYTAG MEDB835DC4
Arrived onsite for customer complaint of dryer making loud noises when spinning. Removed bulkhead and found sOck stuck between blower and housing. Removed sock and reassembled. Tested unit. Unit now tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78753
Scott
Job Details:
05/31/2019
WASHER MAYTAG MVWB865GW0
"Arrived on site for washer making a noise . Found start button not responding just makes a beeping noise . Unplugged unit , then powered up washer. Was able to run diagnostics ,got stuck key error . Ran UI button check all checked good . Wash test checked normal as well . No water leaks detected at time of service . Job complete ."
Near Hewitt, TX 76643
Joel G.
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL DU1055XTVS3
Arrived on site to diagnose dishwasher not coming on. Tried running diags but console doesn’t respond. Console and main board not communicating. Both need replaced.. Unable to run unit and can’t verify anything else until we get it up and working.; ordrng 1 WPW10285180AUTHO (cntrl-elec) and 1 WPW10459139AUTHO (panel-cntl)
Near Cedar Creek, TX 78612
Steve C.
Job Details:
05/31/2019
DRYER KENMORE 110.6062299
Arrived on site for the unit is not heating. Tested the unit and found the heating element will turn on. Found the unit is not venting properly due to the vent hose has a kink and on the outside there is a bird nest to the vent. Advise customer to have the dryer vent to be cleaned and also will need a new vent hose. Unit is working properly and advise customer to clean air vents every six months.
Near Austin, TX 78759
Scott
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KFCO22EVBL5
"Arrived on site , replaced rails ,gears and water filter . Doors are sealing no water leaks detected at time of service . Job complete."
Near Spicewood, TX 78669
Paul
Job Details:
05/31/2019
OVEN KITCHENAID KOCE507ESS08
Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the outer door on the oven. Call complete.
Near Hutto, TX 78634
Andy
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Arrived on site for refrigerator slowly making ice. Customer informed me that refrigerator ice maker is working properly. And that freezer ice maker is not working at all. Tested and inspected unit and found temperature to be within range and that unit is making ice but not dropping ice due to failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Lago Vista, TX 78645
James
Job Details:
05/31/2019
MICROWAVE KITCHENAID KMHS120ESS8
Arrived on site and tested operation. Customer had water boiling on stove top to demonstrate issue. Checked for air flow and found fan is pulling but due to ventilation install there are too many 90 degree elbows and too long of a run for blower. Instructed customer on installation instructions and that the vent has too many bends and is too long for the blower to move the rated 300 cfm of air. Unit working as designed. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details:
05/31/2019
WASHER LG WT4870CW
Arrived on site for unit leaking water. Found that the hose that goes from the tub to the pump is leaking.replaced and tested. All water connections were dry.
Near Wimberley, TX 78676
Brandon
Job Details:
05/31/2019
WASHER MAYTAG MVWB850YW0
"Arrived on site for customer complaint of unit not finishing cycle, found ul error code during spin cycle with no clothes, ordering hub and rps sensor. ; ordrng 1 W10118114 (hub,basket) and 1 W10178988 (sensor)"
Near Round Rock, TX 78681
Tyler B.
Job Details:
05/31/2019
OVEN WHIRLPOOL MGR6775BDS
"Arrived on site for unit complaints of gas smell during pre heat. Ran unit and found igniter not glowing as it should, I than removed and replaced igniter. Tested unit and unit not glowing and igniting as designed. Detected no gas leaks on site"
Near Austin, TX 78745
Luis
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01
"Arrived on site for door seal issue. Found left side of fresh food door gasket not sealing to cabinet,remolded fresh food door gasket checked door seal good."
Near Austin, TX 78749
Luis
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01
Arrived on site for door issue. Found plastic end piece on top of fresh food door broken causing hinge to sit in insulation and not allowing door to open correctly. Diagnosed unit will need new fresh food door and nameplate. Picture uploaded to SD-QuickPic.; ordrng 1 LW10637748 (DOOR) and 1 WPW10511972 (NAMEPLATE)
Near Pflugerville, TX 78660
Andy
Job Details:
05/31/2019
WASHER WHIRLPOOL WFW72HEDW0
Arrived on site to install previously diagnosed parts. Removed failed pressure hose and control and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Kevin
Job Details:
05/31/2019
DRYER AMANA NED4655EW1
"Arrived on site and inspected dryer and found there is still no airflow, apartment complex maintenance did not correctly clear vent to the exterior of the building. showed customer how to test airflow themselves once it is correctly cleaned. Show them how you can feel airflow over your hand when the lint screen is removed and the vent hose is unattached from the rear of the dryer. If the vent hose is reattached there is no airflow. Spoke with apartment management with resident present explained that that need to be cleared properly.
Near Austin, TX 78748
Leonardo
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time unit working as designed job complete
Near Georgetown, TX 78626
Cliff
Job Details:
05/31/2019
RANGE WHIRLPOOL WFG320M0BB2
Arrived on site to install insulation strip inside oven door. Installed insulation and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78745
Luis
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00
"Arrived on site for weak water flow tested water dispenser weak water flow,removed filter installed bypass same issue. Removed compressor cover found pinched line in compressor compartment repaired water line reinstalled cover tested water flow good unit working as designed"
Near Spicewood, TX 78669
Paul
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL WDT720PADM2
Arrived onsite for the dishwasher not starting or turning on. I found no power to the unit. I found the unit plugged into a double outlet under the sink and the entire outlet was dead. I found none of the GFI plugs tripped and I found none of the circuit breakers tripped. I reset every 20 amp circuit breaker that was not labeled and the unit still did not get power at the outlet
Near Lago Vista, TX 78645
James
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Arrived on site and found freezer door gasket has ice in it and is not sealing properly. Installed new gasket and warmed to allow for proper seal. Unit tests good. Job complete
Near Austin, TX 78753
Scott
Job Details:
05/31/2019
WASHER WHIRLPOOL MHW7100DC0
"Arrived on site for washer not starting . Found UI control not excepting any control commands , unable to put in diagnostics. Ordering UI control and HARNES . No water leaks detected at time of service ; ordrng 1 W10748425 (panel-cntl) and 1 WPW10442440 (harns-wire)"
Near Round Rock, TX 78665
Cliff
Job Details:
05/31/2019
MICROWAVE WHIRLPOOL WMH73521CS3
"Arrived on site to Replace door for microwave. Found door has small ding on bottom center and same issues with Clock. Also noted retainer clip for door mounting is also missing. Due to possible software issue I am ordering new door, main control board, and clip..; ordrng 1 W10643974 (clip) and 1 W10860356 (door/mw)"
Near Austin, TX 78717
Lou
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01
"arrived on site to inspect refrigerator ice maker not working, upon further inspection, I tested temps in the FC=18 degrees and RC=47 degrees. Customer advised that he had just removed some items from the FC section which could’ve caused the temps to be higher than expected. Ice cream was frozen hard. I tested the ice maker and found the ice maker would not harvest. When I opened the the FC door I found that the ice maker arm was down. I pushed it back up and found that it was broken. I removed and replaced the ice maker and tested and it operated as designed. Water filled the tray as well. No water leaks observed during service, job completed. I advised the customer to keep the FC door closed as much as possible so that the ice maker will produce ice."
Near Austin, TX 78748
Kevin
Job Details:
05/31/2019
WASHER LG WM3170CW
"Arrived on site and found customer is experiencing error code LE,. Took screencap and attached to quickpics the recommended fix on LG.com which is re-setting control board. After reset ran washer through diagnostic cycle and all functions are operating properly. No water leaks from connections at time of service. job complete"
Near Cedar Park, TX 78613
Lou
Job Details:
05/31/2019
COOKTOP KITCHENAID KGCU467VSS02
"arrived on site to install previously diagnosed and ordered parts. I removed and replaced the front left and right burner heads and tested. Both burners operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78626
Cliff
Job Details:
05/31/2019
WASHER MAYTAG MVWX655DW1
Arrived on site to replace suspension and hub for washer. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Seguin, TX 78155
Robert
Job Details:
05/31/2019
RANGE KITCHENAID KSEG950ESS0
Arrived on job to replace switch. Customer also getting code F8E0 cooling fan error. Will need to replace fan as well.; ordrng 1 W11107275 (FAN)
Near Austin, TX 78701
Leonardo
Job Details:
05/31/2019
RANGE JENN-AIR JEC9530ADB
Arrived on site to replace right switch and burner. Opened box for part and found damaged element. Will need to order new switch kit W10823734 x2.; ordrng 2 W10823734 (SWITCH KIT )s
Near Jollyville, TX 78729
Tyler B.
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site for prior diagnosed part replacement, removed and replaced hinge and cams and tested good, no seals properly"
Near Canyon Lake, TX 78133
Robert
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00
Arrived on job for complaints of temperature warm. Found ice on back wall of freezer. Ran test 6 in diagnostics and showed open sensor. Ordered UI board and main control. ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (UI)
Near Austin, TX 78731
Tyler B.
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW5000DW2
"Arrived on site for unit not powering on, found control not responding. Removed and replaced control. And tested good, no leaks on site"
Near New Braunfels, TX 78130
Robert
Job Details:
05/31/2019
WASHER WHIRLPOOL GHW9150PW4
Arrived on job for complaints of code F11 . Check MCU
Near Austin, TX 78726
Kevin
Job Details:
05/31/2019
WASHER WHIRLPOOL WFW92HEFU0
. Arrived on site and sent washer into a diagnostic test cycle and found all functions are operating properly. There is no excessive noise from bearing tub or basket during agitation or spin cycle. Customer has had a good experience with the washer since the previous technician was here 4/4/19. No water leaks from connections at time of service job complete"
Near Liberty Hill, TX 78642
Ron
Job Details:
05/31/2019
OVEN WHIRLPOOL WGG745S0FS02
Arrived on site on site for damage UI panel and making popping noise. Inspected unit and found panel. Tested unit and found customer is on LP and unit has not been converted. Will need to replace control panel and convert to LP.. ; ordrng 1 W10879587 (swtch-memb) and 1 WPW10591270 (spud orfce)
Near Austin, TX 78738
Paul
Job Details:
05/31/2019
REFRIGERATOR GE PFSS6PKWBSS
Arrived onsite for the refrigerator that has a loud humming sound when the water is dispensed. Mr stated that when he removed the filter and put in the bypass cap the unit wouldn’t dispense water at all. I found the filter head defective. I replaced the filter head and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78734
Luis
Job Details:
05/31/2019
ICE MACHINE KITCHENAID KUIS18NNJB8
"Arrived on site for no ice. Powered unit on compressor powered on no frost forming on evaporator diagnosed leak in system unit will need an evaporator,compressor,filter drier and service valve.
Near Austin, TX 78759
Tyler B.
Job Details:
05/31/2019
DISHWASHER MAYTAG MDB7601AWW
"Arrived on site for unit rack falling, found front wheel had broken off, found I was able to repair with some hardware on hand. To secure wheel back on And tested good, no leaks on site
Near Cedar Park, TX 78613
Lou
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"arrived on site to inspect refrigerator water & ice dispensers not operating. Upon further inspection, I attempted to get water from the dispenser and nothing happened. I unplugged the unit and waited 30 secs then plugged it back in and tested and got nothing. I removed and replaced the UI and tested and nothing. I verified voltage DC at the control and got 12.7VDC. I verified voltage at the UI and got 12.7VDC. I am ordering another UI and a main control No water leaks observed during service. ; ordrng 1 W11174836 (CONTROL-ELEC) and 1 W11214887 (CNTRL-ELEC)"
Near Pflugerville, TX 78660
Andy
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL KDTM354DSS3
Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Paul
Job Details:
05/31/2019
DISHWASHER KITCHENAID KDTE704DSS0
Arrived onsite for the dishwasher not drying. Ms stated the unit was not getting the dishes clean either. I ran diagnostics and found an F3E1 error stored multiple times. I tested the thermistor circuit from the control and was getting readings that were bouncing all over the place. I found the molex connector connections a little spread open where the attach to the control. I tightened the connection and ran the diagnostics cycle. The unit completed the cycle but the thermistor failed. Need to replace the OWI to complete service. Ordering WPW10705575 SENSOR.; ordrng 1 WPW10705575 (SENSOR)
Near Waco, TX 76708
Joel G.
Job Details:
05/31/2019
FREEZER MAYTAG MFC2062FEZ01
"Arrived on site to diagnose fridge not cooling ff side. Ran diags and found evap fan not coming on. No voltage to it at the board. Replaced, same issue. Now getting voltage. Replaced motor and verified operations. Informed customer of having copper line to fridge and to monitor it at all times. Verified no water leaks at time of svc call."
Near Waco, TX 76711
Joel G.
Job Details:
05/31/2019
REFRIGERATOR MAYTAG MRT118FFFH01
"Arrived on site to diagnose fridge not cooling. Found multiple leaks, one on evaporator and another one on a joint at process stub. Replaced parts and verified operation. Recharged on high side To specs and verified no leaks. Unit not hooked to water."
Near Austin, TX 78731
Luis
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KRFC302ESS00
"Arrived on site for no cool. Removed compressor cover found no traces of dye in compressor compartment,removed evaporator cover found no traces of dye on evaporator. Resoldered weld joints,vacuumed system down,unit slowly losing vacuum Checked weld joints no leaks. Diagnosed leak could be from manufacture weld joints on evaporator that are covered under heat shrink. Ordering a new evaporator ; ordrng 1 WPW10317014 (EVAPORATOR )"
Near Austin, TX 78738
Brandon
Job Details:
05/31/2019
WASHER SAMSUNG WF448AAPXAA
"Arrived on site for customer complaint of water level error, I found a lot of suds inside unit when no soap was added during test cycle. Instructed customer to clean unit and use less soap
Near Austin, TX 78750
Lou
Job Details:
05/31/2019
DISHWASHER MAYTAG MDB7749SBM3
"arrived on site to inspect dishwasher no operation. Upon further inspection, I find the unit unresponsive at the UI panel. I removed the outer door panel and found that the control had shorted and melted. Also found that the power/element connector was melted. I tested voltage to the unit at the connector and got 125V. I tested the element and it showed to be good, but it had a rusted spot on it. I put the unit back together and left it unplugged at the control and the power off for safety reasons. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Arrived on site and installed new gaskets, adapter and ice maker. I also installed perma gum around intake and return air ducts on rear wall to aid in sealing of air. Cycled power to unit and tested. Unit tests good. Job complete"
Near Austin, TX 78724
Joseph C.
Job Details:
05/31/2019
WASHER WHIRLPOOL WFW85HEFW1
"Arrived on site for “broken knob” complaint. Inspected unit and found control panel broken. Removed and replaced control panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Pflugerville, TX 78660
Tyler B.
Job Details:
05/31/2019
RANGE GE JGBS10DEKWW
"Arrived on site for unit not igniting on left side of burners, found spark module had failed, replaced and tested good. No gas leaks on site"
Near Georgetown, TX 78626
Thomas L.
Job Details:
05/31/2019
DISHWASHER AMANA ADB1400AGS1
Arrived on site for poor washability concerns. Found that the spray arms were loose and not turning with full force. Corrected lower spray arm and unit now has proper washability performance. Suggested to customer to raise water temperature and run cleaner through unit to maximize its performance.
Near Round Rock, TX 78665
Andy
Job Details:
05/31/2019
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site for oven with low fan speed. Checked for error codes and found F8-E0 (Low fan speed) And F6-E4 (UI ACU status mismatch) Found issues with unit due to failed control and UI ordering parts and 1 W11261167 (CONTROL ) and 1 W11296171 (UI)
Near Round Rock, TX 78665
Andy
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived on site for dishwasher door opening too fast. Tested and inspected unit and found spring bent at end not connected to spring bushing. Made adjustments to spring and connected. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78758
Wesley
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02
Near Dripping Springs, TX 78620
Brandon
Job Details:
05/31/2019
RANGE GE JT3000DFBB
"Arrived on site for customer complaint of broken glass, I found the new glass window had debris between the two sheets of glass which I could not clean, ordering new glass. ; ordrng 1 WB56X27480 (window pack asm)"
Near Austin, TX 78703
Luis
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KBSD602ESS01
"Arrived on site for ice spilling on floor,per customer in the middle of night ice will empty bin on floor,tested ice dispenser not engaging,power cycled unit found auger motor constantly running without engaging switch after a power cycle. Called tech support per tech support need to replace Niagera control 7724973013; ordrng 1 WP2318054 (CONTROL) and 1 WPW10200659 (CONTROL)"
Near Austin, TX 78754
Joseph C.
Job Details:
05/31/2019
WASHER WHIRLPOOL MVWB835DW3
"Arrived on site for “F06E02 error code” complaint. Per my previous diagnosis, removed and replaced console. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Ron
Job Details:
05/31/2019
DRYER SAMSUNG DV448AEP/XAA
"Arrived on site for dryer not heating. Performed diagnostics mode and tested voltage to unit, found within range. Tested relay on control to element and found correct. Gained access to heating element assembly and thermal fuses. Found thermal cut off opened. Manufacturer recommends to replace as assembly.
Near Austin, TX 78717
Lou
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"arrived on site to inspect dishwasher not advancing. Upon further inspection, I placed the unit in diagnostics showing no error codes. I found that the unit is plugged into an extension cord to an outlet on an adjacent wall across from the unit. Unit operated as designed. I ran the unit in normal mode and after approximately 7 mins the unit stopped and the motor sounded as if it was having a difficult time starting back up. I unplugged the OWI sensor and the unit operated. I also found that the dispenser door was broken. I removed and replaced the dispenser and tested. It operated as designed. I used a dispenser from another completed job from today. I am ordering an OWI sensor and will return with the sump/motor assembly and main control. No water leaks observed during service.; ordrng 1 W11084121 (sensor)"
Near Leander, TX 78641
Ron
Job Details:
05/31/2019
VENTHOOD WHIRLPOOL GXW7336DXS1
"Arrived on site for noisy vent hood / observed operation, found slight vibration. Installed sounds pads, operational sound level was improved. Confirmed all vent hood operations worked with no issues. I spoke with builder got confirmation failure was corrected"
Near Pflugerville, TX 78660
Andy
Job Details:
05/31/2019
DRYER WHIRLPOOL WED4850HW0
Arrived on site for damaged door gasket. Inspected unit and found failed door gasket. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer to let set for 24 hours to make sure adhesive sets properly. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Andy
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW4855HW1
Arrived on site washer making loud noise. Tested and inspected unit and found agitator loose. Removed and reinstalled and tighten properly. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Ron
Job Details:
05/31/2019
COOKTOP KITCHENAID KICU500XBL01
"Arrived on site for to install previous diagnosed parts. Removed all parts and installed new. Found no power at UI, disassembled unit and tested fuse on module and found closed. Tested voltage to unit at terminal block and found 240 volts. Found module DOA.. ; ordrng 1 W10857230 (module)"
Near Georgetown, TX 78633
Ron
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS02
"Arrived site for no ice and freezer is not freezing. Checked freezer temp read 22 degrees and refrigerator 38 degrees. Enter test mode received open fresh food thermistor, ran test a second time thermistor passed. Determined control board faulty.; ordrng 1 WPW10675033 (cntrl-elec)"
Near Georgetown, TX 78628
Thomas L.
Job Details:
05/31/2019
RANGE WHIRLPOOL WFG515S0ES1
Arrived on site or right to burner knobs being hard to turn. Found that the control panel was not properly in place. I just did control panel brackets and control to allow for proper burner knob functions. House was unoccupied and open. Notified builder via phone.
Near Austin, TX 78751
Scott
Job Details:
05/31/2019
WASHER MAYTAG MHW5100DW
"Arrived on site for door locked and error code. Customer had shut off breaker , and has used unit couple of times with no issues . Ran diagnostics got over flow error . Test cycle all checked good . Couldn’t duplicate error . No water leaks detected at time at service . Job complete"
Near Wimberley, TX 78676
Brandon
Job Details:
05/31/2019
DISHWASHER MAYTAG MDB4949SDZ0
"Arrived on site for customer complaint of dishwasher not draining, found customer had recently installed garbage disposal and didn’t remove the plug. After removing the plug, unit tested good.
Near Red Rock, TX 78662
Steve C.
Job Details:
05/31/2019
MICROWAVE WHIRLPOOL MHE14XKB
Arrived on site for the unit is not heating. Tested the unit and found no amp draw on the magnetron. Found the magnetron is defective.
Near Seguin, TX 78155
Robert
Job Details:
05/31/2019
WASHER WHIRLPOOL WFW5090GW
Arrived on job for complaints of filling with water in off position. Stack unit need 2 techs ; ordrng 1 CNOTE (2 TECH ) and 1 W11044834 (valve)
Near Austin, TX 78750
Paul
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL KRMF606ESS01
Arrived onsite for the refrigerator still not making ice. I found the ice maker turned off on the emitter control. Ms stated they hadn’t touched anything since the previous tech left. I found no error codes in the ice maker. I ran the harvest test and the fill test and the unit worked as designed. I set the unit to max ice and the ice box fan is working as designed. The unit should be working as designed and I explained this to ms. Call complete.
Near Blanco, TX 78606
Robert
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02
"Arrived on job for complaints of gasket damaged and mullion wet. Replaced gasket and checked mullion, found open wire in mullion. ; ordrng 1 WPW10311757 (rail-mulln)"
Near Buda, TX 78610
Robert
Job Details:
05/30/2019
WASHER WHIRLPOOL WFW6620HC0
Arrived on job for complaints of leaks. Stack u it need 2 men. Ordered hoses for under side. No sign water from above. Able to see after removing bellow.; ordrng 1 CNOTE (2MAN) and 1 W11316609 (PUMP ASSEMBLY ) and 1 W11318802 (HOSE) and 1 W11321010 (DISPENSER )
Near Austin, TX 78748
Leonardo
Job Details:
05/30/2019
MICROWAVE WHIRLPOOL WMH32519HB3
Arrived on site to test unit for door not closing. Test unit and found broken door key on door. Will need to order new black door W11247223. ordrng 1 W11247223 (DOOR BLACK )
Near Austin, TX 78745
Kevin
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
"Arrived on site and inspected refrigerator and found it is still frosting over the evaporator. Will need to bring back control board, user interface, and a new thermistor to correct the issue. Tightened the current thermistor to the evaporator with zip ties, this might provide some usability for the customer while the parts are on order. No water leaks from connections at time of service,.; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI) and 1 W11366397 (HARNESS)"
Near Salado, TX 76571
Al
Job Details:
05/30/2019
RANGE GE JB258DM1BB
"Arrived to inspect range burners not working. Confirmed the Back Left burner and switch & Front right burner and switchNeeded to be replaced, due to burners not working.Ordered 2 switches and 2 surface burners.Needs more work.; ordrng 2 WB24T10025 (ELEC RNGE SRFCE BRNER CNTRL SWTCH2 500W)s and 2 WB30X31057 (8” SURFACE BURNER)s"
Near Killeen, TX 76543
Al
Job Details:
05/30/2019
WASHER MAYTAG MVWX655DW
Arrived to inspect washer making loud noises during operation.Plugged in unit and unit sounds are NORMAL sounds for the unit.CALIBRATED UNIT AND AGITATING AND SPIN CYCLES WERE NORMAL SOUNDS.JOB COMPLETE
Near Cedar Park, TX 78613
James
Job Details:
05/30/2019
DISHWASHER IKEA IUD8555DX4
Arrived on site and tested operation. I found that the wheels for lower rack are warped on front 2 rollers causing rack to roll off the side of the door. Ran diagnostics to test for faults and operation. I found that the unit is operating properly and no faults at end of cycle. Unit will need new rollers on lower rack to repair; ordrng 4 WPW10195417 (wheel)s
Near Austin, TX 78731
Paul
Job Details:
05/30/2019
REFRIGERATOR KITCHENAID KSSP48QFS05
Arrived onsite for the refrigerator with a no ice condition due to not filling with water. I jumped the unit to put it in a harvest and the unit completed the harvest but did not fill. I jumped the valve at the ice maker and the mold filled with water. I replaced the ice maker. I jumped the new icemaker to put it in a harvest and the mold still didn’t fill with water. I jumped the valve again from the ice maker and the mold started filling. I ran a second harvest and the mold filled with water. I explained to the customer that the valve did have issues and was not opening every time. Call complete.
Near Georgetown, TX 78626
Steve C.
Job Details:
05/30/2019
DISHWASHER KITCHENAID KDTM404EBS3
Arrived on site for the unit panel is damaged. Found a small dent on the lower section. Replaced the panel and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Johnson City, TX 78636
Robert
Job Details:
05/30/2019
REFRIGERATOR FRIGIDAIRE LGHX2636TF
Arrived on job for complaints of frost in freezer top. Replaced gasket and test operation.
Near Cedar Park, TX 78613
Tyler B.
Job Details:
05/30/2019
DISHWASHER MAYTAG MDB4949SHZ0
Arrived on site for unit only working in quick wash. Powered on unit and found unit not starting on normal. Removed console and control and replaced both than unit tested good. Now starting and washing on all cycles. No leaks on site
Near Austin, TX 78729
Wesley
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Arrived on site and heat treated freezer gasket due to sweating on outside. Likely air pocket in door allowing sweating to occur. Ordering door to repair. Office to reschedule. ; ordrng 1 LW11202405 (STAINLESS FREEZER DOOR)
Near Austin, TX 78733
Scott
Job Details:
05/30/2019
OVEN KITCHENAID KOSE500ESS04
"Arrived on site , replaced hinges ,outer glass ,vent . Replaced door . All checked good . Quick preheat . Job complete ."
Near San Marcos, TX 78666
Kevin
Job Details:
05/30/2019
RANGE JENN-AIR JJW9530CAW
"Arrived on site and found right hinge has failed on door, hinge is no longer available to be ordered due to age.
Near Pflugerville, TX 78660
Steve C.
Job Details:
05/30/2019
WASHER MAYTAG MVWX655DW1
Arrived on site for the unit will not stop and will continuously wash. Customer advise that she has to unplug the unit or else it will continuously wash. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
Arthur B.
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
"Arrived onsite for customer complaint of water dispenser leaking water on bottom on RC floor. Did find, filter was not fully installed to housing. Was able to properly secure filter using channel locks. Did find also that customer does not have filter cap for easy installation. Advised customer of findings and advised will have filter cap shipped to customer’s home. No other issues found. All water connections were dry at time of service.; ordrng 1 CNOTE (SHIP2CUST) and 1 W11189114 (cap-filter)"