Near Georgetown, TX 78628
Jerry C.
Job Details: 01/10/2019
OVEN JENN-AIR JMW3430WS02 JMW3430WS02 Arrived to instal parts. I found the UI unresponsive and I removed and replaced the user interface controller. The unit responded and I entered programming mode and registered the model. The unit performed as designed with all functions present in oven and microwave modes. Operational test good.
Near Austin, TX 78739
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDFE104HBL0 Arrived on site to test unit for unit not filling with water. Test unit and found float switch stuck in the full position. Push float down and test unit and unit filling with water. Job complete no leaks present at this time
Near Lakeway, TX 78738
Brandon
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSC42FMS00 "Arrived on site for customer complaint of unit not cooling, found faulty inverter board, I replaced inverter board, unit tested good."
Near Taylor, TX 76574
Lou
Job Details: 01/10/2019
DRYER SAMSUNG DV5471AEWXAA01 "arrived on site to inspect dryer not heating. Upon further inspection, I found the door to the unit open so I attempted to close the door and found that the lint filter was not seated correctly. I attempted to seat the filter and it would not go all the way into the vent. I found lint debris in the vent keeping the filter from seating all the way. I removed the filter and closed the door and as soon as the door latches, the unit came on, but the power button had not been pressed. I pressed the power button and the unit came on. I attempted to press the start/pause button and the unit continued to operate. I unplugged the unit and I removed the top panel and the front panel and inspected the element and found a large amount of lint debris inside the unit and inside the element assembly. I removed the element assembly and using my multimeter I tested ohms to the element and cutoffs and found the element open and one of the cutoffs open as well. Also, found t
Near Austin, TX 78735
Robert
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSC48FMS01 module was broken replaced ice maker,filled and completed cycle"
Near Austin, TX 78703
Scott
Job Details: 01/10/2019
DRYER KENMORE 417.931423 "Arrived on site , replaced vent hose back on exterior vent from previous visit ,no lint build up at time of service . Job complete ."
Near Georgetown, TX 78628
Lou
Job Details: 01/10/2019
OVEN WHIRLPOOL WFE710H0AS0 "arrived on site to inspect range oven temps too hot. Upon further inspection, I placed the unit in diagnostics and checked error codes. The unit showed error code F6E1-over temp cooks. I removed and replaced the main control and tested the unit and it operated (heated) as designed. Job completed."
Near Austin, TX 78735
Luis
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for freezing middle shelf in fresh food. Removed harness assembly and damper control installed new harness assembly and damper control powered unit on unit working as designed.
Near Round Rock, TX 78665
Lou
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AB04 "arrived on site to inspect microwave operating while the door is open. Upon further inspection, I tested the unit by placing a cup of water in the unit and turning it on for 30 seconds. At the end of the time, I removed the cup ad the water was warm as expected, but the unit stopped when I opened the door. I tested the unit for one minute and opened the door while it was running and it stopped when I opened the door. Due the issue with the unit operating when the door is open, I removed and replaced the door switches and interlocks. I tested the unit again and it heated and operated as designed. I advised the customer of the repairs. Job completed."
Near Austin, TX 78758
Paul
Job Details: 01/10/2019
RANGE MAYTAG KGRS505XSS05 Arrived onsite for the onsite for the range with a gas leak. I found the LR burner valve locked up and leaking. I replaced the manifold and tested the unit. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.
Near Austin, TX 78704
Leonardo
Job Details: 01/10/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site to test unit for left front burner staying on high even on low. Test unit and found bad switch. Replaced switch test unit and unit test good. Burner turning off and on when on low not staying on high. Job complete
Near Austin, TX 78757
Cliff
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to replace user interface, RC wiring harness, and pantry control for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. Noted through entitlement that we were provided a parts authorization. Homeowner paid remaining labor and job is complete. No water leaks were found at the time of service."
Near Buda, TX 78610
Kevin
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site and found that when a user interface is unlocked water dispenser will not turn off after it is pressed. Button does not spring back to forward/off position. Removed user interface and attempted to adjust But it will not reset. Will need to bring back ice door assembly to correct issue. No water leaks from connections at time of service; ordrng 1 W11203659 (ICE DOOR)
Near Austin, TX 78738
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for stuck water filter. Forced filter out of housing installed new filter customer provided tested water dispenser unit working as designed.
Near Copperas Cove, TX 76522
Al
Job Details: 01/10/2019
DISHWASHER MAYTAG MDB5601AWS Arrived to install previously ordered parts. I installed the nut to the lower spray arm. Tested the dishwasher and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78717
James
Job Details: 01/10/2019
OVEN WHIRLPOOL WEG745H0FE0 Arrived on site and tested operation. I found the bake burner not igniting properly. Inspected igniter and found it to have failed. Installed new igniter and tested operation. I found the burner would ignite and run for about 60 seconds then cut off. After another 60 seconds it would light again. I found the customer had a serving tray blocking the exhaust vent. Instructed customer of venting and that it cannot be blocked. Unit now working properly. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site. Replaced evaporator, dryer and service port. Vacuum and charge unit. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site. Replaced evaporator, dryer and service port. Vacuum and charge unit. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site. Replaced evaporator, dryer and service port. Vacuum and charge unit. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
OVEN JENN-AIR JMW9530DAB Arrived to inspect wall oven getting too hot. I removed and replaced the oven temperature sensor. I reassembled and tested unit. Unit tested as designed.
Near , TX 78616
Diego G.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site. Check for burner issues. Found bad element creating receptacle too short. Will need receptacle and element to repair unit. Rescheduled for 1/10/19; ordrng 1 814399 (receptical,surf.unit)"
Near , TX 78616
Diego G.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site. Check for burner issues. Found bad element creating receptacle too short. Will need receptacle and element to repair unit. Rescheduled for 1/10/19; ordrng 1 814399 (receptical,surf.unit)"
Near , TX 78616
Diego G.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site. Check for burner issues. Found bad element creating receptacle too short. Will need receptacle and element to repair unit. Rescheduled for 1/10/19; ordrng 1 814399 (receptical,surf.unit)"
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived back on site for no cooling, found freezer at 14, remove items and EVAP cover, found fan not running, fan seemed in good condition. Went to control and reset unit (on/off) fan ran for 6sec. Replaced control and now unit is running fan as designed. No water connections on site"
Near Spicewood, TX 78669
Brandon
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of unit not producing ice as fast as it should. Everything passed in diagnostic mode, found door was not sealing properly. Ordering door parts and hinges ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10476696 (hinge) and 1 W10476703 (hinge) and 1 W10486559 (stop-door) and 1 W10486561 (stop-door) and 1 W10502166Q (dor-fip)"
Near Austin, TX 78753
Scott
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for door locked with clothes trapped inside . Released door removed clothes . Ran diagnostics for f3e1 pressure sensor not read bye acu . Ran diagnostics wash all checked good . Took some of clothes and started quick wash and then normal cycle ,stopped and drained . Also ran a drain and spin cycle all checked good . No error codes . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78725
Joseph C.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG515S0EB0 "Arrived on site for “temps not consistent” complaint. Inspected unit and found sensor out of range. Removed and replaced sensor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/10/2019
DISHWASHER MAYTAG MDB5601AWS "Arrived on site to replace the control panel, latch kit, and accumulator due to unit not working and not draining. Replaced all parts and found the nut that holds the lower spray arm is broken. Unit is working properly and draining properly. Customer advised it is ok to drop it off the part in front of the door.; ordrng 1 WP99002654 (nut)"
Near Cedar Park, TX 78613
James
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5800BW0 "Arrived on site and tested operation. I found fault code for lid lock error and basket speed error. I ran a cycle on delicate and after the wash cycle the lid lock light began to flash after filling for the rinse cycle. After 5 minutes I moved the lid and the lock unlocked but would not re lock until cycle was paused and restarted. I also found the basket speed error returned after the cycle ended and diagnostics was ran to check for faults. I found the same faults. During fill I noticed the basket floating. I found the hub damaged and causing the issue. Unit has failed hub and may also require a lid lock or control to repair.
Near Leander, TX 78641
James
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF520PADM5 Arrived on site and tested operation. I ran diagnostics and found a fault for no heat. I inspected the heater and found a visual failure of the heater. Collected diagnosis
Near Austin, TX 78745
Robert
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of not drying. Found the heater not turning on. Checked thermostat and found the cutoff open. Replaced thermostat and checked heating and air flow.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
VENTHOOD UNKNOWN UXT5530AAS3 Arrived on site and found unit lights not receiving voltage. Ordering control and light pucks to repair. Office to reschedule due to psp ITem. ; ordrng 2 WPW10562734 (LIGHT PUCK)s and 1 WPW10648474 (CONTROL)
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of frost in freezer and freezer light not working. I sealed freezer and found ice build up around light switch, I cleared the ice, light tested good."
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on sote for broken upper when and stops falling out. Replaced all 4 upper wheels and Botha stops and Testd good no leaks on site
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 KRMF706ESS01 Arrived to correct door issue. I removed and replaced the ice bin gasket and corrected ice maker housing mounting. The lower right corner of the fc required adjustment and I sealed gapping of the drain tube assembly. I tested the unit after leveling and squaring and operations were much better. No leaks observed during service.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for “dented door handle” complaint. Inspected unit and found handle dented, just left of center. Removed and replaced door handle. Unit checks good."
Near Austin, TX 78735
Robert
Job Details: 01/10/2019
DRYER WHIRLPOOL SDE305DAYW "Arrived on job for complaints of not spinning. Found belt stretch and pulley groves and tension worn. ; ordrng 1 WP37001144 (asy- idler) and 1 WPY54414 (pulley-idr)"
Near Austin, TX 78731
Luis
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIS15NRXB2 "Arrived on site for no ice. Removed cover found broken wire on cutter grid. Ran diagnostics unit passed all diagnostic tested. Diagnosed unit will need cutter grid. Installed new cutter grid ice forming on evaporator,unit working as designed. ; used 1 WP2313637 (GRID CUTTER) from stock"
Near Killeen, TX 76549
Al
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW7600XW1 "Arrived to inspect washer with F41 , F71 F51 error codes. I confirmed the complaint and attempted to repair the harness which was frayed. I was not successful in the repair so I ordered WPW10384465 control, WPW10137697 lower harness. I will use W10183157 RPS sensor on return..Needs more work. Unit gave F51 code after attempted repair.NEEDS MORE WORK ; ordrng 1 WPW10137697 (LOWER HARNESS ) and 1 WPW10384465 (CONTROL )"
Near Austin, TX 78724
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 Arrived on site for no cool condition. Unit running by producing no cold air. Tested further and found unit to have a restricted filter dryer. Replaced filter dryer and recharge system. Watched unit start to frost evaporator. There is no water hooked up to this unit as it is in the shop.
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site and tested operation. I found the height voltage system humming loudly and no heat from magnetron. Installed new magnetron, capacitor and diode. Tested for proper operation and found unit working properly. Job complete"
Near Austin, TX 78759
Scott
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for controls not responding . Found control completely dead . Replaced control . Checked outlet and found hot neutral. Ran extension cord to good outlet . Ran calibration and diagnostics , all checked normal . Recommend customer has electrician look at outlet . Nonwater leaks detected at time of service job complete ."
Near Georgetown, TX 78628
Lou
Job Details: 01/10/2019
WASHER GE WCVH6800J1MS "arrived on site to install previously diagnosed and ordered part. I tilted the unit back and removed the bottom panel to expose the drain pump and hose. In the process of removing the hose, I found more debris up inside the reservoir do the tub. I removed the debris and installed the new hose. I tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near The Hills, TX 78738
Brandon
Job Details: 01/10/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of water leaking into tub when not in use. Found faulty water valve. I replaced valve, unit tested good."
Near Austin, TX 78746
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSC42FJS00 "Gate code 4242 arrived on site for no cool. Removed evaporator cover no frost on evaporator,found heat exchanger corroded,diagnosed leak at heat exchanger. Unit will need compressor,evaporator,heat exchanger,uv drier and access valve.
Near Austin, TX 78746
Luis
Job Details: 01/10/2019
ICE MACHINE KENMORE 106.89484 "Arrived on site for no ice. Powered unit on water valve,and pump working. Compressor powered on no frost on evaporator plate after shutting compressor off pressure leaking from corroded evaporator lines.
Near Austin, TX 78746
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site to replace sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing and draining correctly job complete
Near Leander, TX 78641
James
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and tested operation. Customer experiencing freezing temperatures in fresh food and the freezer is too cold and freezing the water line in the door. I checked the resistance of the fresh food thermistor and found it to reap open. Unit will need new thermistor to repair; ordrng 1 WPW10384183 (thermistor)
Near Temple, TX 76502
Jerry C.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL MDB4949SDH3 "MDB4949SDH3 Arrived to inspect draining issue. F6E4 was stored in memory and I noted water standing in the bottom of the unit. I found and removed part of the knockout plug that had not been fully removed during instal. I also found and removed a piece of debris from the drain pump. The unit had all functions present within service test mode and completed and drained as designed. I discussed detergent use with the customer and they had been using tablets and/or a full detergent dispenser cup of liquid automatic dishwasher detergent. I advised switching to the liquid automatic dishwasher detergent exclusively and to use no more than one tablespoon, as the customer pre-rinses. I advised on the use of rinse agent and to purge cold water from the hot supply, prior to use. Operational test good, no leaks observed during service."
Near Bee Cave, TX 78738
Brandon
Job Details: 01/10/2019
DRYER WHIRLPOOL WED8900BW0 "Arrived on site for customer complaint of unit not starting and making a noise, found start windings on motor were faulty. I quoted customer for motor, she is not repairing at this time. Collected service fee on cc"
Near Round Rock, TX 78665
Jonathan S
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for refrigerator intermittently making ice. Customer stated that unit will start to get warm and he would unplug for a couple of minutes and it would start working. Inspected ice container (see SD-QuickPic) and found full at time of service. Performed diagnostics mode and checked ice maker fault codes, E-0 for no failures. Cycled ice maker, completed cycle and dropped ice. Measured temperature in ice container at 11°. Measured temperature in RC at 37°. Inspected ice box adapter and RC evaporator. No ice buildup. Checked all thermistor in diagnostics mode. Ran ice maker fill cycle. Called tech support and spoke with Dave. Went over previous test and checked ice level sensor. Dave stated will need to be on site when failure occurs. (SR#7723870848). Spoke with customer on ice maker operation. All tested good, no water leaks present."
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
MICROWAVE AMANA AMV2307PFS0 Arrived on site for unit runner no while door open. Door switched failed replaced interlocks and tested good
Near Bastrop, TX 78602
Thomas L.
Job Details: 01/10/2019
WASHER MAYTAG MVWC200XW1 7723830310 SR#Arrived on site for unit not operating properly. Calibrated unit but unit would not calibrated properly. It would not perform the complete calibration mode.Contacted JK at the manufacturers technical assistance line and we went through all tests capable of this machine. All tests were correct except the unit would not calibrate. The unit would not even calibrate with a new control. We came to the conclusion that there must be some type of electrical interference in the wash building. Customer will seek information on a possible electrical interference.Jk
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/10/2019
COOKTOP WHIRLPOOL JGCP436WP02 "Arrived on site to install previous diagnosed part. Found unit not installed. Installed unit and removed panel. Installed new panel. Tested operation, all tested good."
Near Austin, TX 78746
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSP42QHS00 "Arrived on site for water checked water dispenser no water from dispenser removed connection under door,water coming out from valve to connection. Reconnected line found with door partially opened water comes from dispenser found water line kinked behind shaft housing,with line extended water works also found small leak due to kinked line. Unit will need new door door is discontinued."
Near Austin, TX 78749
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to test unit for burning smell. Removed front door panel and checked all connection no burning wires or connectors. Removed kick plate checked all wires and all wires looked good. Checked connection at junction and junction box test good. Looked at heating element and found food stuck on element making food burn and making the burning smell and smoke. Removed food and cleaned element test element and element test good.
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
OVEN WHIRLPOOL GW399LXUQ07 GW399LXUQ07 Arrived to inspect buttons not working. I found the membrane had failed and I removed and replaced it. I tested the unit and it worked as designed. No gas leaks detected during service.
Near Austin, TX 78739
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "DIFFERENT ISSUE FROM PREV REPIAR OF NO COOL. Arrived on site for no ice. Ran diagnostics optics passed,weak air flow from ice box fan ran test 56,E5 error code on icemaker of failed thermistor. Installed new icemaker and ice box fan,ran diagnostics all test passed unit working as designed. Repair covered under AUTHO KI762I6EPL1"
Near Leander, TX 78641
James
Job Details: 01/10/2019
DRYER SAMSUNG DV52J8700EWA2 Arrived on site and tested operation. I found a loud screeching sound after drum turning for a few seconds. Inspected rollers and tensioner and found tensioner pulley bearing has failed. . Installed new tensioner and vacuumed lint from unit. Test for proper operation and found unit working properly. Job complete.
Near Round Rock, TX 78664
Lou
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT710PAYM4 "arrived on site to insects dishwasher control panel not working. Upon further inspection, I attempted to place the unit in diagnostics, but the UI would not respond. I removed the outer door panel and UI console and inspected the UI hosing and found some corrosion on some of the buttons. I advised the customer of my findings and they provided me with a new UI housing they had already purchased. I installed the new part and put the unit back together and tested. The unit operated as designed with no error codes.No water leaks observed during service, job completed."
Near Austin, TX 78730
Luis
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KSSC48QMS03 "Arrived on site for no ice. Icemaker not running through a cycle tested optics,optics passed diagnostics diagnosed failed icemaker. Installed new icemaker,icemaker ran through a cycle valve energized no,water entering icemaker. Found no ice in tip of fill tube,removed water line from valve,unable to pass air through line. Customer will need to defrost freezer side for 8-10 hrs to remove ice in line in cabinet."
Near Kyle, TX 78640
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0 Arrived on site to test unit for making loud noise. Noise is coming from sump and motor will need sump and motor. Customer said they had extended warranty collected $99.99 for trip charge.
Near Austin, TX 78753
Scott
Job Details: 01/10/2019
DRYER MAYTAG MEDC465HW0 Arrived on site for poor drying/ long dry times . Unit is heating up. Ran air flow test with kit . Found restricted air flow . Recommend getting exterior vent duct cleaned . No lint build up at time of service . Job complete .
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
WASHER WHIRLPOOL CAE2743BQ0 Arrived on site and installed new door strike. Tested operation. It working properly. Job complete. Customer paid in full at time of diagnosis.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF775SAYM0 "Arrived on site for customer complaint of unit leaking. Found leak coming from multiple spots, sump assembly, and float gasket. Quoted customer to replace both, they are going to buy a new unit."
Near Austin, TX 78735
Leonardo
Job Details: 01/10/2019
OVEN WHIRLPOOL WOD93EC0AS02 Arrived on site to test unit for damaged from glass. Replaced glass door test unit and unit test good job complete.
Near Austin, TX 78703
Scott
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL JMV9196CS3 Arrived on site for touch controls sometimes working . Found harness in door failing . Unplugged HARNES and reconnected door would come on but closing door display would quite working sometimes .will need to reorder door .Please call to set return visit . ; ordrng 1 W11205116 (MW DOOR SS)
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I tested the ice dispenser and the motor is operating. I found that the ice bin was empty. I removed the ice maker cover and tested ohms to the ice maker. It showed to be good. I found a small amount of ice built up in the water tube. Using my steamer, I got the ice out. I checked the water line at the bottom left hinge area. I disconnected the water line to the ice maker and blew through it and it was clear. I tested ohms to the ice bin switch and the ice maker switch and both were good. I tested temps in the rc and fc sections and temps were 11 degrees in the fc section and 40 in the rc section. I tested ohms to the water valve and it showed to be open. I removed and replaced the valve and advised the customer of my repairs. I advised the customer to leave the fc door closed to allow the fc section to cool and the ice maker will begin to produce ice. No water lea
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site. Check for no operation issues. Found multiple issues. Found bad fuse and interlocks. Replaced interlocks and fuse , all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site. Check for no operation issues. Found multiple issues. Found bad fuse and interlocks. Replaced interlocks and fuse , all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site. Check for no operation issues. Found multiple issues. Found bad fuse and interlocks. Replaced interlocks and fuse , all functions tested OK. Job complete"
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8540BW1 "Arrived on site for unit squeeling after bearing replaced. Unit will need new bearing, and Custer is requests work order and receipt from prior repair ; ordrng 1 W10435302 (bearing)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/10/2019
MICROWAVE JENN-AIR JMC2430DP00 "Arrived on site for customer complaint of door out of alignment. Unit tested good, this door can not be adjusted."
Near Johnson City, TX 78636
Brandon
Job Details: 01/10/2019
DRYER MAYTAG MEDE300VF1 "Arrived on site for customer complaint of f01 error code and unit not working. I found faulty control, I replaced control, unit tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8540BW1 "Arrived on sote for bearing replacement and unit still leaking. Found unit leaking from all desp connections, and customer video provided extensive noises and claims of burning odor, due to those issues unit will need outer tub replaced and also 3 dispenser replacements for fix leaks. Unit will also need new rotor, the bolt as it is close to stripping out and only supplied with a new rotor . ; ordrng 1 280146 (rotor) and 1 CNOTE (2HR WINDOW) and 1 W10381078 (outer tub) and 1 WPW10552116 (dispenser) and 1 WPW10553370 (dispenser) and 1 WPW10554110 (dispener)"
Near New Braunfels, TX 78132
Robert
Job Details: 01/10/2019
COOKTOP KITCHENAID KICU569XSS00 Arrived on job to replace model and display. After replacement program unit and test.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8540BW0 "Arrived on site for “F51 error code and full of water when through” complaint. Inspected unit and found suspensions severely worn out. Removed and replaced suspensions. Found drain clogged. Removed basket and removed clothing. Reinstalled basket and ran test cycle. Unit is draining and performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and installed shelves. All else checks good. Advised customer on use and care.
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW6500WW1 Pulled hub and inspected shaft. Excessive rust basket unable to float.Quoted costumer 139.99 for bearing job for Labor costumer declined further repair. Collected service fee.
Near Austin, TX 78757
Paul
Job Details: 01/10/2019
VENTHOOD KITCHENAID KVWB400DSS2 The customer could not be there when I was able to arrive and will need to be scheduled for an 8:00 appointment so we can meet with the AC company at the same time. The office needs to contact ms first thing in the morning and schedule the call.; saved tckt
Near Leander, TX 78641
Lou
Job Details: 01/10/2019
MICROWAVE KITCHENAID KOCE500ESS07 "arrived on site to inspect microwave error code F1E5. Upon further inspection, the customer turned the unit on and after approximately 8 seconds, the unit turned off and showed error code F1E5. I turned the power off to the unit at the breaker box and removed the unit from the wall. I removed the top cover from the unit to expose the appliance manager and other components. Per the service manual, I verified connections at the appliance manager and the inverter and all were good. Per service manual, I removed and replaced the inverter board and tested. The unit continued to show error code F1E5. Per service manual I removed and replaced the magnetron but I; the process of removing the mag, I found that it was badly burnt. I checked the wave guide for any burn marks and did not see any. Once I had the new mag installed, i tested the unit and immediately, the mag began to arc. I stopped the unit and turned the power off to it. I removed the mag and foun
Near Austin, TX 78717
Paul
Job Details: 01/10/2019
MICROWAVE JENN-AIR JMV9196CS0 Arrived onsite for the microwave making a lot of noise in convection mode. I found the convection fan causing the noise. Need to replace the fan assembly to complete service. Ordering W10665531 CHAMBER. RS for Thu 1/10.; ordrng 1 W10665531 (CHAMBER)
Near VLG O THE HLS, TX 78738
Cliff
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrived on site to diagnose an oven with the damage door. Found lower right hand corner of outer door panel scratched. Replaced door panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78738
Cliff
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to diagnose an oven that is not heating consistently. Found control panel intermittently not registering temperature. Replaced control panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78757
Paul
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite to replace the previous diagnosed parts. I replaced the door closure and tested the door. The door is closing and staying closed when the freezer door is closed now. Call complete.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for loud unit, found noise coming from back roller, replaced repair kit and Testd good."
Near Paige, TX 78659
Thomas L.
Job Details: 01/10/2019
WASHER WHIRLPOOL MVWB850YG1 Arrived on site for Noisey operation during cycle. Found multiple issues with the unit. Found that the impeller bolt was loose due to worn impeller. Found that the rotor bolt was loose due to warn rotor. Found that the bearings are worn as well. Will order rotor and return with bearing kit and wash plate.
Near Driftwood, TX 78619
Brandon
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for customer complaint of freezer being frosted over, they mentioned they had grand kids over this weekend, signs of air leak/freezer door being left open. I ran diagnostic test, everything passed in diagnostic mode."
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site. Check for frost issues. Found unit not going into defrost. Found damaged harness in freezer. Will need harness and control board to repair unit. Rescheduled for 1/15/19; ordrng 1 W10424230 (harns-wire) and 1 W11035836 (CONTROL )
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site. Check for frost issues. Found unit not going into defrost. Found damaged harness in freezer. Will need harness and control board to repair unit. Rescheduled for 1/15/19; ordrng 1 W10424230 (harns-wire) and 1 W11035836 (CONTROL )
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site. Check for frost issues. Found unit not going into defrost. Found damaged harness in freezer. Will need harness and control board to repair unit. Rescheduled for 1/15/19; ordrng 1 W10424230 (harns-wire) and 1 W11035836 (CONTROL )
Near Tow, TX 78672
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR GE GSE25HGHBHWW Arrived on site for unit leaking water. Removed and replaced leaking valve and icemaker fill hose. Tested unit and all water connections are now dry.
Near Salado, TX 76571
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Found evaporator cover frosted up. Removed evaporator cover and remove all frost using heat gun and steamer. Tested bimetal and heater in diagnostics and all check ok. Reassembled. Found good frost pattern and air flow coming from air channel. All water connections were dry at time of service.
Near Kempner, TX 76539
Steve C.
Job Details: 01/10/2019
REFRIGERATOR GE HA10tg31sb Arrived on site for the unit needs the recall kit. Replace the recall kit and tested unit. Unit works properly and no water connections to the unit.
Near Kyle, TX 78640
Kevin
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived on site and found fan noise coming from evaporator motor, found that fan was off-center and leaning into plastic shroud. After correcting noise has stopped. No water leaks from connections at time of service, job complete."
Near Temple, TX 76502
Arthur B.
Job Details: 01/10/2019
DRYER MAYTAG MEDB765FW0 "Arrived onsite for customer complaint of dryer ,among loud clicking noises when tumbling. Tested unit and confirmed noise. Removed motor housing bracket to installed pads. Removed motor and wheel. Installed new replacements and tested. Reassembled and tested. Still could hear clicking noises. Ordering drum assembly. Also found start button hard to respond. Ordering also facia assembly as well. OF to R/S due to part availability. Dryer vent and lint trap was clean of lint at time of service.; ordrng 1 W10545923 (drum) and 1 W10837240 (bracket) and 1 W10847984 (switch) and 1 W11089306 (overlay)"
Near Kyle, TX 78640
Kevin
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site and inspected dishwasher and found door panel screw connectors on the right hand side are not tightened and protruding up making contact with edge of tub and rattling inside of door. Removed and Re-center door panel and reset all screws and it is now seated properly. Noise has stopped, no water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher racks. Upon further inspection, the customer advised that the upper rack stops keep coming off. I removed and replaced the stops and tested the unit in diagnostics. No error codes were present. The unit operated as designed with no error codes at the end of testing. I recommended some use and care tips to the customer. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Cliff
Job Details: 01/10/2019
WASHER MAYTAG MVWB850YG1 Arrived on site to diagnose a washing machine that is making unusual noise when running. Tested unit and found center bearing failed and leaking. Replaced bearing assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78626
Lou
Job Details: 01/10/2019
DISHWASHER AMANA ADB1400AGW1 "arrived on site to inspect dishwasher not operating. Upon further inspection, the customer advised that he checked voltage at the outlet and junction box and the breaker is on. I tested the outlet and got 120 volts. I plugged the unit in and tested voltage at the junction box and got 120 volts. I closed the door to the unit ad none of the lights on the console came on. I removed the outer door panel to expose the control. I unplugged the main power connection and tested voltage at the connection and did not get 120 volts. I adjusted the ground wire connection and still no power at the control. I removed the wire nuts from the wires at the junction box and found some corrosion on the white wires. I spliced the wires and using a new wire nut, reconnected the white wires and reconnected the black wires and tested the unit. The unit console lit up. I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no e