Near Austin, TX 78722
Wesley
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Arrived on site and found repeat start device failure. Used start device in testing. Ordering sealed system repair due to likely failing compressor causing start device to fail. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS PORT) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)
Near Killeen, TX 76542
Arthur B.
Job Details:
06/14/2019
REFRIGERATOR MAYTAG MRT118FFFH01
"Arrived onsite for customer complaint of top mount refrigerator not cooling properly in FC section. Removed evaporator cover and found only partial frost pattern in evaporator. Removed unit cover and found compressor hot extremely hot to touch. Condenser and evaporator motor and running. Unit will need new compressor,evaporator to complete repair. Set temperature settings to maximum settings. No water source connected.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78737
Leonardo
Job Details:
06/14/2019
OVEN WHIRLPOOL WFG550S0Z1
Arrived on site to test unit for bake not burning correctly. Test unit and found flames to be normal and pressure to be normal job complete.
Near Georgetown, TX 78633
Joel G.
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00
"Arrived on site to diagnose fridge right door opening and dispenser issues. Customer needs to raise cup all the way when dispensing ice or water so it won’t miss cup. I lowered feet to tilt fridge back just slightly so when left door is closed, the right door can stay shut or shut on it own if it becomes opened when closing left door. Informed customer to close door manually and not letting it go and slam shut. Didn’t need to pull fridge out for any repairs. Verified no water leaks at time of svc call."
Near Waco, TX 76710
Al
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00
Arrived on-site to inspect a not cooling side by side refrigerator.Immediately called Tech line and spoke with Rick (SR# 7725090522).Discovered the Issue is with the thermistor when checked in diagnostics mode.Removed and replaced the thermistor.Reassembled the unit and unit began cooling as designed.JOB COMPLETE
Near Austin, TX 78737
Leonardo
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDTE304DSS0
Arrived on site to test unit for unit not starting. Test unit and found unit was full of water. Unit not drying removed water from inside of the unit. Removed drain motor and found glass stuck in drain motor. Removed glass test unit and unit test good job complete.
Near Buda, TX 78610
Kevin
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM03
"Arrived on site and found fan is running and there is no cooling. Compressor is hot to the touch, exposed evaporator and there is no frost pattern. No water source is available; ordrng 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10439364 (condenser) and 1 W11122867 (evaporator) and 1 WPW10507886 (compressor)"
Near Pflugerville, TX 78660
Steve C.
Job Details:
06/14/2019
WASHER MAYTAG MVWX500XL1
Arrived on site to replace the Iid lock and capacitor. Replaced both parts and calibrated the unit. Tested the unit and unit is still not working. Found the unit lid lock LED lights will be flashing and nothing happens. Tested the unit and diagnostics and received error code basket speed sensor fault. Found the unit will need a new capacitor and actuator. ordrng 1 W10804664 (capacitor) and 1 WPW10006355 (actuator)
Near Waco, TX 76711
Al
Job Details:
06/14/2019
REFRIGERATOR GE GSH25JSXNSS
Arrived to inspect refrigerator door on a side by side refrigerator not closing properly.Confirmed complaint and noticed the gasket was not in the door.Reseated the gasket and now door closes as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78756
Andy
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KFIS20XVMS00
"Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed start device. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Briggs, TX 78608
Arthur B.
Job Details:
06/14/2019
WASHER MAYTAG MVWB765FW3
Arrived onsite for customer complaint of top load washer cycle can’t be selected and error code F6E2. Ran diagnostics and confirmed error code F6E2 and F6E1. Removed and replaced UI assembly. Cleared error codes and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Jarrell, TX 76537
Joel G.
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02
"Arrived on site to install parts ordered by previous tech. I checked resistance across heater circuit from Bn-wh and verified 35 ohms, heater circuit is fine. Ohmed out defrost sensor at board and verified 1.4 kohms and since unit was unplugged upon arrival 14 degrees on frz evap is correct. Faulty main board. Replaced and verified operation. Customer will need to leave unit unplugged, doors opened and towels on floor to catch excess water for 24-36 hours. Defrost waiver signed.
Near Austin, TX 78717
James
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01
Arrived on site and installed new door and badge. Verified proper seal. Unit tests good. Job complete
Near Canyon Lake, TX 78133
Robert
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01
Arrived on job for complaints of not dispensing ice. Found broken wire under door. Will need harness to repair. ; ordrng 1 W10242369 (harns-wire)
Near Austin, TX 78747
Ron
Job Details:
06/14/2019
WASHER MAYTAG MVWB835DW4
"Arrived on site for washer not filling or spinning, entered diagnostic found an error code of f0e3 as the current code and / f8e1 / f3e2 / fo0E4 were all stored codes. Test ran washer received very poor water entry on hot water and cold water. Confirmed water pressure to the washer was good, replaced valve resolved water fill issues. Cleared all error codes out of the machines memory. Confirmed washer filled, agitated, drained and spun with no issues."
Near Austin, TX 78757
Tyler B.
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00
"Arrived on site for unit not cooling in both sections, found compressor running but no frost on either evaporators u it had lost Freon. Also found deli ui and drawer soaked in water and wires in door torn unit will also need left deli drawer and ui but customer will be calling for possible door and ui coverage . No leaks on site . Tech line stated to tap system and look for leak before ordering compressor and evaps Low port dye dryer sr#7725091660 Andy ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR WINDOW) and 1 TJ90SFT8404 and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near Round Rock, TX 78681
Jonathan S
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL ED25UEXHW01
"Arrived on site for refrigerator was freezing items in RC. Customer stated he cleaned the condenser and after noticed condenser fan was not running. Checked center mullion and found hotter than normal. Gained access to condenser fan and found fan blade and causing to rub on housing. Corrected blade and found running but when unit shuts down fan is knocking housing. Found motor and blade on condenser fan and thermostat will need to be replaced. Called tech support and spoke with Richard and most likely air flow blockage (see SD-QuickPic). Customer requested to replace thermostat control with condenser fan blade and motor. 1 W10822259 (CONDENSER FAN MOTOR ) and 1 WP2190685 (FAN BLADE) and 1 WP2198202 (THERMOSTAT )"
Near West Lake Hills, TX 78746
Tyler B.
Job Details:
06/14/2019
WINE COOLER KITCHENAID KUWA244PBS0
"Arrived on site for unit not cooling found stat failed, replaced and tested good.
Near Canyon Lake, TX 78133
Robert
Job Details:
06/14/2019
FREEZER WHIRLPOOL EVL165NXRQ04
Arrived on job for complaints of not cooling. Found freezer not defrosting. Advice timer to defrost and check amps 0 no heater. Check voltage to heater and was good. Replaced thermostat.
Near Austin, TX 78717
Cliff
Job Details:
06/14/2019
COOKTOP WHIRLPOOL KCGS556ESS01
Near Round Rock, TX 78664
Jonathan S
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for dishwasher having poor cleaning performance. Performed diagnostics mode, no error codes. Monitored test cycle and tested amp draw to element, found within range. Tested incoming water temperature and found temperature reaching 120°. Tested for hot temperatures at end of test cycle. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Manchaca, TX 78652
Scott
Job Details:
06/14/2019
DRYER WHIRLPOOL WGD6620HC0
"Arrived on site ,replaced control and harness . Test unit no error codes . Unit is operating normally . No lint or gas leaks detected at time of service . Job complete ."
Near Jarrell, TX 76537
Joel G.
Job Details:
06/14/2019
DRYER WHIRLPOOL WED49STBW0
Arrived on site to diagnose dryer not drying properly. Found cycling temps reaching 244 and 145. Informed customer venting needs serviced and cleaned. All else checks fine. Informed customer of regular venting cleaning and fire hazards.
Near Cedar Park, TX 78613
Cliff
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02
"Arrived on site to diagnose the refrigerator that is not cooling properly. Tested unit and found refrigerant leak in evaporator coils has contaminated sealed system. No further repairs to be done at this time and no water leaks were found at time of service."
Near Austin, TX 78756
Andy
Job Details:
06/14/2019
WASHER AMANA NTW4516FW1
Arrived on site washer start button not working. Tested and inspected unit and found issues with lid latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bruceville-Eddy, TX 76524
Al
Job Details:
06/14/2019
DISHWASHER FRIGIDAIRE FDB520RHB2
"Arrived to inspect dishwasher not draining. Confirmed the unit is not draining, washing and customers plumbing is draining back into the unit.The drain hose, filter and all components inside the unit have massive debris.THIS IS NOT A MECHANICAL FAILURE, THERE IS SO MANY FACTORS PERTAINING TO THE DEBRIS INSIDE THE UNIT ( FILTER, DRAIN HISE, DRAIN PUMP AND MOTOR) NOT ALLOWING THE COMPONENTS INSIDE TO OPERATE PROPERLY.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE JOB COMPLETE"
Near Copperas Cove, TX 76522
Arthur B.
Job Details:
06/14/2019
WASHER MAYTAG MVWB835DW4
"Arrived onsite for customer complaint of top load washer not draining and getting error code F9E1 (Long Drain) error. Removed all water from unit. Removed and replaced drain pump assembly. Reassembled,cleared error codes tested unit. Unit fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Killeen, TX 76543
Arthur B.
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14
"Arrived onsite for customer complaint of french door refrigerator not making ice. Ran test 057 and found E0 (No Errors). Ran test 045 and found fill tube frozen. Removed icebox and cleared ice of fill tube. Found upon inspection, fill tube heater broken. Reassembled and ran test 045. Icemaker mold now fills with water. Also found digits on UI burnt out as well. Ordering UI and tube heater to compete repair. All water connections were dry at time of service.; ordrng 1 W10865869 (cntrl-elec ui) and 1 W11087201 (heater tube)"
Near Austin, TX 78731
Tyler B.
Job Details:
06/14/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02
"Arrived on site for door hard to open, added grease to rails and tested good. No leaks on site"
Near Austin, TX 78732
Paul
Job Details:
06/14/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02
"Arrived onsite to replace the previous diagnosed parts. The side door UI was not ordered and the UI cannot be removed without damaging it. I explained this to ms and told her I would need to RS the appointment and order the UI. Ordering W11262313 PANEL-UI. ordrng 1 W11262313 (PANEL-UI)"
Near Cedar Park, TX 78613
Cliff
Job Details:
06/14/2019
WASHER WHIRLPOOL WTW5000DW1
"Arrived on site to replace previously ordered parts for washer. Replaced gear case, suspension rods, Cam, actuator, hub, and wash plate. Calibrated unit and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."
Near Austin, TX 78739
Ron
Job Details:
06/14/2019
WASHER MAYTAG MVWB835DW3
"Arrived onsite found washer not powerI gotta on, confirmed polarity and ground was correct. Removed power disconnected the console. Reconnected power washer did not drain. Installed new control board, but still no power up. Measure confirmed 123.7 vac to the board and 5.14 vdc to the console. Installed new console washer power up and ran thru diagnostic with no issues"
Near Georgetown, TX 78628
James
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0
Arrived on site and installed new owi sensor. Tested operation and found unit still losing power during diagnostics. Using an extension cord I plugged the unit into a separate circuit and ran diagnostics again and found u it completed diagnostics properly. Instructed customer that their dishwasher outlet circuit is causing the failure and that an electrician will need to repair the circuit for the dishwasher to operate properly. Job complete
Near Killeen, TX 76543
Arthur B.
Job Details:
06/14/2019
WASHER ROPER RTW4516FW2
Arrived onsite for customer complaint of top load washer stuck in sensing. Ran diagnostics and found error code F8E1 (Long Fill) error. Tested valves and found cold water solenoid not opening. Removed and replaced water valve assembly. Reassembled and tested calibrate unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRFC604FSS00
Arrived on site and replaced bound up icebox fan motor. I also replaced the main control. All operations are now normal and dry.
Near Kyle, TX 78640
Robert
Job Details:
06/14/2019
WASHER ROPER RTW4516FW2
Arrived on job for complaints of no spin. Found lid lock not working. Replaced latch and test. No leaks detected at time of service.
Near Austin, TX 78704
Wesley
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS01
Arrived onnsite and found icemaker failed. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Joel G.
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF535SWBM00
"Arrived on site to diagnose fridge not making ice. Found 3 degs in frz. Good water pressure and 120 volts at the ice maker. Bypassed t-h and ice maker didn’t do anything. Ice maker needed replaced. Replaced ice maker, verified operation and verified no water leaks at time of svc call."
Near Austin, TX 78738
Brandon
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived on site for customer complaint of unit shutting down and unit powering off, I found faulty freezer section evaporator fan motor, I replaced fan motor, unit tested good.
Near Seguin, TX 78155
Kevin
Job Details:
06/14/2019
OVEN WHIRLPOOL WFE505W0HW0
"Arrived on site and found customer is experiencing the oven bulb burning out once a month. Replace control board and light socket there is no evidence of any shorting, burn marks or voltage failures.
Near Austin, TX 78722
Wesley
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDTM354DSS3
Arrived on site and found condition from prior visit that allowed for easy clog unchanged. Removed clog and advised customer unit would operate better with plumbing run to the disposal.
Near Austin, TX 78748
Luis
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for not dispensing ice and ice melting. Ran diagnostics found weak air flow from ice box fan,ran test 56 no errors on icemaker. Found shaft stuck on bin unable to remove shaft from bin unit will need main control,ice box fan,shaft and ice bin. ; ordrng 1 W10846539 (ICE BOX FAN) and 1 W11129522 (ICE CONTAINER) and 1 WPW10347114 (SHAFT) and 1 WPW10675033 (CONTROL)"
Near Georgetown, TX 78628
James
Job Details:
06/14/2019
DRYER AMANA NED4655EW1
Arrived on site and tested operation. I found no operation from dryer. Tested voltage and found the L1 leg is only getting 35 volts and the terminal at the outlet is burned. Inspected unit for shorts and found none. Instructed customer that they would need an electrician to repair the electrical circuit. Job complete
Near Austin, TX 78748
Ron
Job Details:
06/14/2019
WASHER WHIRLPOOL WFW92HEFC0
Arrived onsite to install previously diagnosed parts. Installed the dispenser and valve. Cycled thru test mode with no issue / no leaks
Near Georgetown, TX 78633
Thomas L.
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived on site for noise condition. Found freezer section at 1°. Found water supply to Unit good. Found power to icemaker but it would not cycle. Replaced ice maker. All water connections are dry.
Near Austin, TX 78703
Wesley
Job Details:
06/14/2019
VENTHOOD WHIRLPOOL UXL5430BSS1
Arrived on site and found bulbs had died with no other complications.
Near Buda, TX 78610
Leonardo
Job Details:
06/14/2019
DISHWASHER GE GDT720SSF0SS
Arrived on site to test unit for unit not heating. Test unit and found element coming on but covered in calcium. Advised customer to clean u it with vinegar and see if it cleans the calcium.
Near West Lake Hills, TX 78746
Tyler B.
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDFE104HPS0
"Arrived on site for unit it washing found unit not pumping replaced pump and motor and tested good, o leaks on site"
Near Pflugerville, TX 78660
Steve C.
Job Details:
06/14/2019
WASHER AMANA NTW4516FW2
Arrived on site for the unit will not power on. Customer advise he would have to have the unit unplugged for about 10 hours then the unit will turn on. Tested the unit and found the unit will need a new control. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Holland, TX 76534
Arthur B.
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM
Arrived onsite for customer complaint of french door refrigerator leaking from bottom. Customer found water on floor when returned from vacation. Inspected unit and did I found ice all clumped on in bin. Advised customer as power outage may have happened and unit was off for a period of time. Turned water supply on. Found no leaks coming from any water connections. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details:
06/14/2019
DRYER MAYTAG MEDX655DW1
Arrived on site for the unit is not drying the clothes. Tested the unit and found the unit only has 120 V. Advise the customer that the unit needs 240 V to activate the heating element.
Near Austin, TX 78729
Lou
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01
"arrived on site to install previously diagnosed and ordered parts. I removed and replaced the condenser fan motor and blade. Tested unit and it operated as designed. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Steve C.
Job Details:
06/14/2019
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site for the unit control panel is defective. Found the control panel is bubbling up on the stainless steel section. Replace the control panel and tested the unit. Unit works properly and no gas leaks present.
Near Buda, TX 78610
Leonardo
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Arrived on site to test unit to replace harness. Replaced harness test unit and unit test good no leaks present at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details:
06/14/2019
DRYER GE DBXR453ET3WW
Arrived on site for Noisey operations. Put towels in dryer and tested unit for noise levels. There is noise coming from the rear drum bearing.; ordrng 1 WE25M40 (BEARING KIT)
Near Spicewood, TX 78669
Paul
Job Details:
06/14/2019
WASHER GE GFWH1200H0WW
Arrived onsite for the washer that will not fill or spin. I found an E54 drive system error. I tested the fill valve and the unit worked as designed. I ran test T10 and the basket wouldn’t move so I tried T11 and had the same results. I found only 39VAC from the main control to the inverter. The main control needs to be replaced.
Near Wimberley, TX 78676
Luis
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00
"Arrived on site for cooling issue. Per service pointer W10666205C diagnosed leak at fresh food evaporator. Removed evaporator, compressor and filter drier. Installed updated fresh food evaporator, compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Ran diagnostics on icemaker all test passed.
Near Smithville, TX 78957
Steve C.
Job Details:
06/14/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW4
Arrived on site for the unit is making a loud rattling noise. Customer advised that the unit would make a loud roaring noise from the back. Remove the back cover and found the condenser fan was hitting a wire harness and causing the noise. Readjusted the wire harness and assemble the unit. Unit works properly and no water connections to the unit.
Near Lakeway, TX 78734
Paul
Job Details:
06/14/2019
OVEN WHIRLPOOL KEBS179BBL00
Arrived onsite for the oven that won’t function because the display went blank. The unit was on when I walked in and ms stated it came back on by itself. I tested the unit at 450 degrees in convection mode because ms stated it went out when she was using it in this mode. The unit reached set point and worked as designed. I explained to me that it was probably the connection at the UI again that was causing this and advised ms on replacing the UI harness.
Near Temple, TX 76502
Al
Job Details:
06/14/2019
DRYER WHIRLPOOL WED4815EW1
"Arrived to install previously ordered parts. Installed the timer, fuse and door unit still did not turn on. Inspected the wires from the terminal and noticed the L1 and neutral were burned together. Unit will need a block terminal to complete the repairordrng 1 279320 (BLOCK TERMINAL KIT)"
Near Round Rock, TX 78664
Jonathan S
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Arrived on site for refrigerator FC ice maker not making ice. Per diagnostics and attempted to advance cycle, no response from ice maker. Tested voltage at ice maker and found no voltage. Went to test from cabinet and found harness broken (see SD-QuickPic). Removed failed ice maker and installed new. Monitored cycling. All tested good, no water leaks present."
Near Bastrop, TX 78602
Steve C.
Job Details:
06/14/2019
FREEZER GE PYE22PSHHSS
"Arrived on site for the unit is not freezing or making ice. Customer advised that they reset the unit and the unit is freezing and making ice. Found the touch screen on the user interface will not respond. The unit will need a new user interface control, control board door and auto fill dispenser assembly.1 WR17X24677 (profile autofill dis) and 1 WR55X25718 (UI) and 1 WR55X29507 (refrigerator door bo)"
Near Round Rock, TX 78664
Jonathan S
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL KSSO42QTX02
"Arrived on site for refrigerator not making ice. Performed diagnostics mode and tested water through dispenser. Tested optics control. Advised ice maker cycling and monitored cycle. Found not advancing. Powered unit on and off and attempted to advance. Removed ice maker and tested voltage to ice maker, found present. Tested ice maker motor resistance and found opened. Installed new ice maker and tested. All tested good, no water leaks present."
Near Georgetown, TX 78628
Lou
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDT720PADM2
"arrived on site to inspect dishwasher not working. Upon further inspection, I placed in diagnostics and it showed F7E1 error code. Cleared code and continued with testing. Unit dispensed water but the motor never came on. Dispenser opened, drain pump operated and element showed 7-9amps. I removed and replaced the sump/motor assembly and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Kevin
Job Details:
06/14/2019
MICROWAVE WHIRLPOOL WMH31017HS2
"Arrived on site and found noise customer is experiencing is Damper moving during cooking cycle. Explained what the damper is for and customer elected to keep it in place. Microwave is operating properly, job complete"
Near West Lake Hills, TX 78746
Tyler B.
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDFE104HPS0
"Arrived on site for unit it washing found unit not pumping replaced pump and motor and tested good, o leaks on site"
Near New Braunfels, TX 78130
Kevin
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
"Arrived on site and inspected refrigerator and found right hand fresh food door is barely making contact with door switch when it closes. Added in a shim so it makes better contact. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Jonathan S
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDTE254ESS1
"Arrived on site for dishwasher not filling with water. Performed diagnostics mode and found fault code 6-4 float switch and 6-1 no water. Checked under float and found mounting screw under float. Removed screw and tested unit. Found unit filling with water. Found mounting tabs on side have nothing to screw to. Found unit not mounted in and no holes in side of cabinet. Unit tested good, no water leaks present."
Near Dripping Springs, TX 78620
Brandon
Job Details:
06/14/2019
MICROWAVE WHIRLPOOL GT4175SPQ2
"Arrived on site for customer complaint of microwave not opening, found customer really wants a new one installed, I told customer I will return to install on July 3rd to install for $169.99 minus service fee which has been paid on cc."
Near Leander, TX 78641
James
Job Details:
06/14/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A
Arrived on site and installed new vent assembly. Tested operation and found unit working properly. Job complete
Near Troy, TX 76579
Al
Job Details:
06/14/2019
WASHER MAYTAG MVWC565FW0
Arrived to inspect washer not working properly.Rand diagnostics and got no error codes.Calibrated the unit and explained to the customer my findings.Also tested water pressure from the hose on both hot and cold and got good pressure from both.All water lines were dry at the time of service.JOB COMPLETE
Near Hutto, TX 78634
Joel G.
Job Details:
06/14/2019
DRYER WHIRLPOOL WED95HEDW0
"Arrived on site to diagnose dryer chime not working. Ran diags and wasn’t able to get chime working. Per tech sheet, replace UI control panel. ; ordrng 1 W10838287AUTHO (panel-cntl) and 1 WPW10654005AUTHO (cntrl-elec)"
Near The Hills, TX 78738
Luis
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRFC604FSS00
"Arrived on site for for fresh food evaporator incased in ice. Removed cover,defrosted evaporator installed updated fresh food evaporator cover,secured thermistor,its or to correct location on suction line using a zip tie. Installed updated main control.
Near Austin, TX 78731
Tyler B.
Job Details:
06/14/2019
COOKTOP JENN AIR n/a
Near Austin, TX 78745
Brandon
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00
"Arrived on site for customer complaint of unit not cooling, found unit had sealed system issue.
Near Austin, TX 78746
Leonardo
Job Details:
06/14/2019
COOKTOP KITCHENAID KCED600GBL00
Arrived on site to test unit for glass broken. Replaced glass top Customer checked new glass and she approved on new glass top. Installed glass top test unit and unit test good job complete no damaged found on new cooktop.
Near Round Rock, TX 78664
Jonathan S
Job Details:
06/14/2019
MICROWAVE WHIRLPOOL WMH75021HZ2
Arrived on site for microwave making a rattling noise again. Tested unit and found noise coming from turntable area. Gained access to turntable motor and disconnected motor. Tested microwave and found no longer making noise. Checked screw on motor. Will need to replace turntable motor. ; ordrng 1 W10642989 (TURN TABLE MOTOR )
Near Waco, TX 76708
Al
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived to inspect no ice production. Used my jumper to see if the ice maker motor was operating and got no movement. Removed and replaced the ice maker and still got no motor rotation when jumped.Called Whirlpool Tech line and spoke with Chris was advised the check voltage at the board P3 and P 1 got 120 at board.No voltage to the ice maker.I checked voltage with the harness jumped and the pink and violet pins at the P3 connector at the board and didn’t get continuity.After all checks were completed,
Near Georgetown, TX 78626
Joel G.
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL KRFF507HPS00
Arrived on site to install part I previously ordered. Replaced and verified operations. Verified no water leaks at time of svc call.
Near Austin, TX 78757
Andy
Job Details:
06/14/2019
REFRIGERATOR JENN-AIR JUB24FRERS
Arrived on site for refrigerator with loose handle. Tested and inspected unit and found loose stud for handle. Removed handle and tighten stud. Reinstalled handle and tested operations and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
Paul
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDTE334GPS0
"Arrived onsite for the dishwasher with the upper rack hard to pull out. I found the third level tracks defective and causing a lot of drag. Need to replace the tracks to complete service. Ordering C-NOTES, W10914507 TRACK, & W10913628 TRACK. and 1 W10913628 (TRACK) and 1 W10914507 (TRACK)"
Near Spicewood, TX 78669
Brandon
Job Details:
06/14/2019
FREEZER WHIRLPOOL WRT318FZDB02
"Arrived on site for customer complaint of freezer not sealing, I applied adhesive to freezer cabinet, unit tested good."
Near Cedar Park, TX 78613
Cliff
Job Details:
06/14/2019
DRYER WHIRLPOOL WED75HEFW0
Arrived on site to diagnose a dryer that is making unusual noise. Found blower wheel and motor causing abnormal vibration. Installed vibration pads under motor and blower assembly. Tested unit and found all is operating properly at this time. No further repairs are needed and job is complete.
Near Round Rock, TX 78681
Cliff
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Near Bastrop, TX 78602
Scott
Job Details:
06/14/2019
WASHER MAYTAG MVWX655DW1
"Arrived on site , replaced basket and wash plate . Ran unit all checked normal . Job complete . No water leaks detected at time of service ."
Near Wimberley, TX 78676
Luis
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02
Near Canyon Lake, TX 78133
Robert
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on job for complaints of cracked liner. Found the horizontal mullion cracked. ; ordrng 1 W11029715 (rail-mulln)
Near Harker Heights, TX 76548
Arthur B.
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Arrived onsite for customer complaint of light not working in FC section. Found small chunk of ice build up in switch. Removed ice to free switch. Light now turns on and off as intended. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details:
06/14/2019
DISHWASHER KITCHENAID kdte254ess1
"arrived on site to inspect dishwasher motor noise. Upon further inspection, I placed the unit in diagnostics showing no error codes. When the motor came on, the customer advised that it wasn’t the noise he was hearing. When the drain pump came on, the customer advised that it was the noise. It was making a loud humming noise ad I could hear too, that it was having a difficult time coming on. I removed and replaced the drain pump and tested and the unit operated as designed. No water leaks observed during service, job completed.
Near Austin, TX 78737
Luis
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Arrived on site for no lights and freezing in fresh food. Found defective light switch,installed new light switch. Tested switches all lights working correctly. Found gasket not sealing correctly to diffuser installed gasket correctly to diffuser."
Near Leander, TX 78641
Cliff
Job Details:
06/14/2019
COOKTOP WHIRLPOOL WCG55US0HS00
Arrived on site to diagnose a cooktop that is not lighting burner assembly’s. Tested unit and found pleasure in regulators seized causing no gas flow through cooktop. Released regulator plunger and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.
Near Austin, TX 78741
Leonardo
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Arrived on site to test unit for unit not washing dishes. Test unit and found unit not getting water in. Test unit and found fill valve was completely disconnected. Secured connection to fill valve test unit and unit test good.
Near Austin, TX 78731
Tyler B.
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL JCD2389GES
Arrived on site for unit not dispensing ice. Found ice bucket not installed correctly. Corrected and tested good.
Near Austin, TX 78750
Lou
Job Details:
06/14/2019
REFRIGERATOR LG LSXS26326S/01
"arrived on site to inspect refrigerator no cool. Upon further inspection I tested temps in the RC=72 degrees and FC=70 degrees. Inspected the evaporator and found no frost pattern and both the Evap fan and the condenser fan were operating. I advised the customer of my findings and advised that I was ordering a seal system to be completed. I am ordering the compressor, evaporator, drier, access valve and CNOTE-2 HOUR JOB. Advised customer that the office would schedule return service. No water leaks observed during service.; ordrng 1 ADH73150210 (DRIER) and 1 ADL74760901 (EVAPORATOR ASSEMBLY) and 1 CNOTE (2 HOUR JOB) and 1 TCA35911910 (COMPRESSOR ASSEMBLY ) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78727
Andy
Job Details:
06/14/2019
RANGE IKEA IGS505DS1
Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Wimberley, TX 78676
Kevin
Job Details:
06/14/2019
DRYER WHIRLPOOL WED92HEFC2
"Arrived on site and found dryer is showing error code for restricted air flow, found airflow is good at dryer exit. Recommended that customer have vent to exterior cleared. No lint buildup in dryer at time of service, job complete"
Near Kyle, TX 78640
Robert
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00
Arrived on job for complaints of not cooling. Found compressor running but no frost pattern. ; and 1 TJ90SF8404 (STUB) and 1 W10903341 (compressor) and 1 W11035643 (evaporator) and 1 W11159609 (CONTROL ) and 1 WPW10143759 (dryer)
Near Austin, TX 78732
Paul
Job Details:
06/14/2019
OVEN KITCHENAID KODE500ESS02
Arrived onsite for the oven that need calibrating. I tested the upper oven in convection bake and found it cycling between 312-334 degrees leaving it with a 323 degree average temp. I tested the lower oven the same way and found it cycling between 296-317. I put a +10 degree offset in the control and tested it. The oven is cycling between 311-336 degrees leaving it with a 323.5 degree average. The ovens are working as designed. Call complete.
Near Canyon Lake, TX 78133
Robert
Job Details:
06/14/2019
ICE MACHINE KITCHENAID KUIC18NNTS4
Arrived on job for complaints of noise. Could not confirm noise. Customer will record and reschedule.
Near Georgetown, TX 78633
Lou
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KSSC48QVS02
"arrived on site to inspect refrigerator ice dispenser not dispensing ice. Upon further inspection, I tested the ice dispenser and the motor came on, but no ice was dispensed. I removed the motor and shaft and found that the end of the shaft going into the motor was stripped. I replaced the shaft and tested and the unit operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."