Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"
Near Smithville, TX 78957
Thomas L.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived on site to replace ordered parts. During repairs two of the snaps on the tub ring split which could cause a potential water leak and noise condition. Tub ring needs to be replaced. The basket and the gearcase splines are corroded together so bad that they cannot be separated. So the unit will also need a spin basket.; ordrng 1 APPROVAL/FREIGHTCHARGESTOO and 1 W10811960 (spin basket) and 1 W11161992 (TUB RING)
Near Austin, TX 78724
Leonardo
Job Details: 01/10/2019
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site to test unit for unit burners not working. Customer did not have receipt for unit. Advised customer I couldn’t work on it unless I had the paper work.
Near Austin, TX 78748
Leonardo
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not working. Test unit and found upper switch holder stuck in the close position when door is opened. Opened switch holder test unit and unit test good job complete unit working as designed.
Near Holland, TX 76534
Arthur B.
Job Details: 01/10/2019
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly. Tested unit and found hot/cold water connections reversed. Reversed water supply line to correct issue. Calibrated unit. U it completed successfully. Both valve work as intended. All water connections were dry at time of service.
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
MICROWAVE GE JNM1541DM5BB "Arrived to inspect microwave with no power. I removed the unit and discovered the thermostat (WB21X10148 WB21X10148)had no continuity, which was causing the NO POWER situation in the microwave. I ordered 3 thermostats and a harness to use on return visit.Order the magnetron TCO and order the incoming power supply TCO I called GE tech line and spoke to Chuck; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB18X10495 (HARNESS) and 1 WB27X10937 (THERMOSTAT ) and 1 WB27X11098 (THERMOSTAT ) and 1 WB27X11100 (THERMOSTAT )"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and repaired broken hinge using unused correct hinge from call 209505 same builder. All checks good. ; used 1 W10299224 (RIGHT HINGE) from stock
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
RANGE AMANA JB650DT1BB Arrived to inspect front right burner was not turning on the small inner burner. Confirmed the complaint and ordered infinite switch WB24T10153 and 12” surface element WB30T10130 for returning visit.NEEDS MORE WORK.; ordrng 1 WB24T10153 (INFINITE SWITCH ) and 1 WB30T10130 (RANGE 12" HALIANT SURFACE ELEMENT )
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR AMANA ASI2575GRS02 Arrived on site and found unit handles loose. Tightened handles down. Now unit is operating as designed. All checks good. Ordering replacement shelf and shipping d2c.; ordrng 1 D2C and 1 W11135530 (SHELF)
Near Bertram, TX 78605
Thomas L.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW6400SW3 Arrived on site for unit displaying OL fault code. Tested unit. found that the basket was not able to float to allow the unit to wash thus the failure code. I placed some lubricant on the shaft and the customer will try the machine in approx 24 hours to see if the rust broke loose.Ernestandkim.bell@gmail.com
Near Austin, TX 78753
Scott
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF330PAHW0 "Arrived on site for dishwasher not starting and control panel flashing . Found child lock was activated . Unlocked unit ,ran diagnostics test . No error codes , and DW ran entire cycle as designed . Collected 108.24 cc . No water leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site and found unit in need of all trim pieces. All else checks good, ordering trim. ; ordrng 1 W10310922 (TOP TRIM) and 1 W10746435 (RIGHT TRIM) and 1 W10746436 (LEFT TRIM)"
Near Austin, TX 78702
Scott
Job Details: 01/10/2019
DRYER GE GUD27ESSMWW Arrived on site for washer making a sloshing noise . Unit is making a splashing noise just during agitation during wash . Please call lease office to collect service fee of 99.99 plus tax . No water leaks detected at time of service .
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78750
Cliff
Job Details: 01/10/2019
DISHWASHER MAYTAG MDB4709AWB1 Arrived on site to diagnose a dishwasher that is not heating. Found heating element shorted out. Replaced heating element. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for bent toe panel and subsequent door panel scratches. Repaired with panels and retainers. All checks good, unit is now operating as designed."
Near Georgetown, TX 78633
James
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWBM00 Arrived on site and found ice maker has failed mid harvest. Installed new ice maker . Unit working properly. Job complete
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/10/2019
WASHER ROPER RTW4516FW2 "Arrived on site for door not unlocking, found latch stuck but no light flashing, removed top and and replaced latch and Testd good. No leaks on site door locking and unlocking"
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on sote for unit leaking. Found leak from diverter motor,
Near Kingsland, TX 78639
Thomas L.
Job Details: 01/10/2019
MICROWAVE GE JVM6175EF1ES "Arrived on site for unit tripping breaker, starting erratic displays during operation. Tested unit over and over and over and could not get the unit to do anything wrong. The customer was with me and she also saw that the unit was not doing anything wrong."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW7000DW3 "Arrived on site for unit not cleaning well and not draining and not advancing properly. Entered diagnostics and found 2 stored failure codes, F7E8 and F0E3.clleared. Does in step 3. Ran step 52 to calibrate load size cycle. All operations were normal and all water connections were dry. F7E8F0E3"
Near Buda, TX 78610
Leonardo
Job Details: 01/10/2019
MICROWAVE AMANA AMC7159TAB Arrived on site to test unit for convection not working. Turned convection on to 300 and unit not heating. Found convection fan working but element not coming on. Will need new convection element 8183581 is discontinued office to reschedule ; ordrng 1 8183581 (CONVECTION ELEMENT )
Near Killeen, TX 76541
Al
Job Details: 01/10/2019
WASHER MAYTAG MVWB835DW0 "Arrived to inspect unit dispenser with issues. I checked the bleach dispenser and dispenser was not damaged. I noticed the unit was not balanced correctly, so I leveled the feet and tested the unit. Unit tested as designed with no leaks.JOB COMPLETE"
Near Hutto, TX 78634
Tyler B.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HS-2 "Arrived on site for unit turning off while in use, found control to be needing replaced, was supllied with incorrect model resulting in incorrect supplied control, ordering correct control to complete ; ordrng 1 W10892389 (CONTROL)"
Near Leander, TX 78641
James
Job Details: 01/10/2019
WINE COOLER KITCHENAID KUBL204ESB Arrived on site and found a light out on the touch panel. Installed new and found the panel to be scratched and the cover coming off I will need to reorder this part to complete repair. ; ordrng 1 W10807582 (cntrl-elec)
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2019
OVEN WHIRLPOOL WFE505W0HB0 Arrived onsite for customer complaint of oven not heating properly and door seal not secured. Tested oven @350F and found unit cycle within range of +/-40F. Did also find door seal broken. Installed new replacement. Found new seals does not go all the way around. Reordering door seal. Customer er next available is Friday 1/11. ; ordrng 1 WPW10129032 (gaskt-door)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on site. Check for leaking issues. Found spray arm not connected correctly creating to much suds creating tub to over flow after multiple uses. Re-positioned spray arm and connected. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on site. Check for leaking issues. Found spray arm not connected correctly creating to much suds creating tub to over flow after multiple uses. Re-positioned spray arm and connected. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on site. Check for leaking issues. Found spray arm not connected correctly creating to much suds creating tub to over flow after multiple uses. Re-positioned spray arm and connected. All functions tested OK. No leaks present. Job complete
Near Killeen, TX 76541
Al
Job Details: 01/10/2019
WASHER MAYTAG MVWB835DW0 "Arrived to inspect unit dispenser with issues. I checked the bleach dispenser and dispenser was not damaged. I noticed the unit was not balanced correctly, so I leveled the feet and tested the unit. Unit tested as designed with no leaks.JOB COMPLETE"
Near Georgetown, TX 78628
Steve C.
Job Details: 01/10/2019
UNKNOWN WHIRLPOOL n/a Oil change
Near Dale, TX 78616
Robert
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of washer not spinning well. Ran diagnostics received no codes. Inspected motor checked the drain. Calibrated washer. No leaks detected
Near Fort Hood, TX 76544
Al
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived to inspect unit not cooling. Freezer temperature 37 degrees. There was .03 amp draw at the compressor.Unit will need a sealed system (compressor Access valve WP978025W10507884 Compressor.; ordrng 1 W10507884 (COMPRESSOR ) and 1 WP978025 (ACCESS VALVE )
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on job for complaints of wash ability. Ran diagnostics no errors detected. Inspected oui sensor found condensation inside sensor. Replaced sensor ran fine. No leaks detected at time of service. NOTE this is a secondary dishwasher in same home not a recall
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
WASHER AMANA NTW4516FW3 Arrived on site and found unit operating as designed. Was advised that unit bangs so loud on spin it was frightening. Found leveled and firm. Also found basket warped. Ordering new basket to correct noise. All checks good. ; ordrng 1 W10554251 ( BASKET)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Check for leaking issues. Found multiple issues. Found rails bad creating clicking noise when opening. Also found leaking from icemaker and cloggedndrain. Will need ice maker and rails to repair unit. Rescheduled for 1/11/19; ordrng 1 4317943 (icemaker only) and 1 W10397635 (slide) and 1 W10397636 (slide)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Check for leaking issues. Found multiple issues. Found rails bad creating clicking noise when opening. Also found leaking from icemaker and cloggedndrain. Will need ice maker and rails to repair unit. Rescheduled for 1/11/19; ordrng 1 4317943 (icemaker only) and 1 W10397635 (slide) and 1 W10397636 (slide)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Check for leaking issues. Found multiple issues. Found rails bad creating clicking noise when opening. Also found leaking from icemaker and cloggedndrain. Will need ice maker and rails to repair unit. Rescheduled for 1/11/19; ordrng 1 4317943 (icemaker only) and 1 W10397635 (slide) and 1 W10397636 (slide)
Near Austin, TX 78721
Scott
Job Details: 01/10/2019
WASHER WHIRLPOOL WET4027HW0 Arrived on site for no water . Ran diagnostics and got lid lock error code . Checked and supply lines are open . Ran diagnostics wash all checked out . Ran calibration .all checked good . Explained to resident kid has to be closed to fill. If error occurs again will need 2 men and lid lock . No water leaks detected at time of service .job complete .
Near Austin, TX 78731
Cliff
Job Details: 01/10/2019
MICROWAVE JENN-AIR JMC2427DS01 Arrived on site to diagnose a microwave that is not consistently running. Tested unit and found microwave not sitting flush in cavity. Builder will need to correct cabinet issues to correct door closing issue with microwave as due to cabinet being on level door is torqued. No further repairs can be done at this time and microwave is working as manufacturer intended.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
DISHWASHER MAYTAG MDB4949SDZ "Arrived onsite and found unit left hinge misinstalled. Corrected installation. All checks good, unit now operating as designed."
Near Austin, TX 78741
Kevin
Job Details: 01/10/2019
DRYER WHIRLPOOL WED7590FW0 "Arrived on site and found door hinge has broken, took one picture. Will need to bring back new hinge and have door on hand to ensure repair on the next visit.; ordrng 1 W11251345 (DOOR) and 1 WPW10208415 (door hinge)"
Near Waco, TX 76705
Steve C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for the unit will not dispense ice into crush. Test of the ice dispenser and found the rod is not moving on the ice container. Replace the ice container and tested unit. Unit dispenses ice properly and all water connections were dry at the time of service.
Near Waco, TX 76710
Steve C.
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW3 Arrived on site for the unit will not fill up with water and has LF error. Tested the unit in diagnostic and received error code f3e2 valve thermistor. Replace the valve and calibrated the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.
Near Austin, TX 78732
Cliff
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to diagnose a refrigerator that is louder than normal. Tested all components of unit and found no mechanical failures at this time and refrigerator running as manufacturer intended. No repairs are needed at this time and no leaks were found at time of service.
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "WRS321SDHZ00 Arrived to inspect breaker tripping. I found the compressor spiked to over 20 Amps momentarily and then leveled off to .77 amps. The compressor Ohmed correctly, but the issue is during load. Office to order compressor, dye drier and service port. Please allow two hours for sealed system service. No water connections to unit.; ordrng 1 CNOTES (2 HOURS SEALED SYSTEM SERVICE) and 1 SF8404 (SERVICE PORT) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/10/2019
WASHER WHIRLPOOL MAT20PRAWW0 "MAT20PRAWW0 Arrived to inspect incorrect machine pricing. I found the unit fully operable, but the UI would not accept input commands within user mode. Service test modes were all present and the unit appeared to function mechanically, but would not accept funds input manually. Office to order control and UI. No leaks observed during service. Special order parts and the customer is aware they will be called to set service; ordrng 1 W10850499 (cntrl-elec) and 1 W11117408 (cntrl-elec)"
Near Buda, TX 78610
Kevin
Job Details: 01/10/2019
DRYER WHIRLPOOL MEDX655DW1 "Arrived on site and inspected dryer and found door switch has broken after replacing switch all function has returned to dryer. No lint found in unit cabinet at time of service, job complete."
Near Buda, TX 78610
Kevin
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site found customer is experiencing food items freezing in the middle drawer and fresh food section. Fresh food temp is showing 35 degrees, freezer is 6. Spoke with tech line and they recommended raising the temperature to prevent freezing. Left freezer at 2° and fresh food section at 41° no water leaks from connections at time of service, job complete. SR7723878843"
Near Waco, TX 76705
Steve C.
Job Details: 01/10/2019
OVEN WHIRLPOOL WFE320M0ES1 Arrived on site for the unit cooktop is cracked. Tested the unit and found the cooktop is not cracked but the left front and left rear element is cracked. Unit Will need a new left rear and left front elements.; ordrng 1 W10823729 (elmnt-surf LF) and 1 WP8273994 (elmnt-surf LR)
Near Kyle, TX 78640
Leonardo
Job Details: 01/10/2019
RANGE MAYTAG MGS8800FZ0 Arrived on site to test unit for burner not sitting correctly. Found center burner not sitting correctly will order new burner W11162114 and new orifice holder W10885071 office to reschedule ; ordrng 1 W10885071 (CENTER ORFICE HOLDER ) and 1 W11162114 (BURNER TOP )
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW0 Arrived onsite for customer complaint of top load washer not competing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Removed rain pump hose and found hair pins lodged in drain channel. Removed obstructions and reassembled. Calibrated unit. Unit completed successfully. Cleared error codes. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 01/10/2019
WASHER MAYTAG MVWC415EW0 Arrived onsite. Customer no longer needed services. Bought new unit. No work performed.
Near Elgin, TX 78621
Joseph C.
Job Details: 01/10/2019
MICROWAVE KITCHENAID KOCE500EBS05 Arrived on site for “F06E08 error code” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed.
Near Round Rock, TX 78681
Cliff
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL GU2300XTVS0 Arrived on site to diagnose a dishwasher that is not draining. Found drain pump clogged with the Bree from normal washing. Remove debris’s from pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Spicewood, TX 78669
Luis
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for unit over producing ice when working and unit not powering on. Found kink at end of drain tube going into drain advised customer installation issue and kink will need to be repaired for proper operation of drain. Rn diagnostics found faulty bin thermistor ordering new bin thermistor; ordrng 1 WPW10511923 (THERMISTOR BIN)
Near Round Rock, TX 78665
Lou
Job Details: 01/10/2019
COOKTOP WHIRLPOOL W5CG3024XS01 "arrived on site to inspect cooktop burners not working. Upon further inspection, the customer advised that the unit does not ignite and stated that when the GFCI outlet located next to the unit is lit up, the unit does not work. I pressed the reset button on outlet and the unit operated as designed except for the front left burner. I found that the orifice was clogged. I removed the orifice and cleared the debris and reinstalled the orifice and tested. The burner operated as designed. I advised the customer to contact an electrician to inspect the outlets. No gas leaks detected during service, job completed."
Near Austin, TX 78702
Scott
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on site dropped bin off . Job complete .
Near Jonestown, TX 78645
James
Job Details: 01/10/2019
DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and found that the top and both panels are dented. I also found the clips for the console have broken as well. Unit will need both side panels, top and console to repair. I attached photos of the damage. Repair will require 2 hours; ordrng 1 WPW10391519 (console) and 1 WPW10468495 (PANEL)"
Near The Hills, TX 78738
Cliff
Job Details: 01/10/2019
WASHER GE WPGT9150HWW Arrived on site to diagnose a washing machine that is not filling with hot water. Tested all parts and components of unit and could not duplicate any failures at this time. Advised homeowner on preset cycle options that are not changeable due to manufacturers settings. No repairs are needed at this time and no leaks were found at time of service.
Near Spicewood, TX 78669
Cliff
Job Details: 01/10/2019
OVEN GE JT95S0K3SS Arrived on site to diagnose an oven that is getting error codes. Tested unit and found cancel key error code on display. Control panel is no longer available in unit cannot be repaired.
Near Jonestown, TX 78645
James
Job Details: 01/10/2019
OVEN WHIRLPOOL WOD51EC0HS00 "Arrived on site and ran diagnostics. I found a communication error between control panel and controls. Unit also has a fan speed error for the lower oven. I noticed the unit would show that it was baking after turning unit off but no heat. Unit will need both controls, control panel and lower blower to repair ; ordrng 1 W11109174 (blower) and 1 W11261167 (CONTROL) and 1 W11261169 (CONTROL) and 1 W11297709 (CONTROL PANEL)"
Near Killeen, TX 76549
Al
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL ED5VHGXMB10 Arrived to inspect unit not dispensing water. I checked the valve and got 120 volts. I removed filter and attempted to dispense water. I noticed the water valve from the valve was broken. I trimmed the valve and reinstalled it on the valve and the unit dispensed water as designed.
Near Killeen, TX 76549
Al
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL ED5VHGXMB10 Arrived to inspect unit not dispensing water. I checked the valve and got 120 volts. I removed filter and attempted to dispense water. I noticed the water valve from the valve was broken. I trimmed the valve and reinstalled it on the valve and the unit dispensed water as designed.
Near Round Rock, TX 78665
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "arrived on site to inspect refrigerator ice maker not making ice and no water dispensing. Upon further inspection, using a cup, I tested the water dispenser and a little water trickled out. I checked the water line at the top left hinge area and the same thing, just a trickle. I removed the water tubing cover from the inside of the rc section to expose the water tube and water valve. Using my multimeter, I tested ohms to the valve and found it open. I removed and replaced the valve and tested and the water dispensed. I tested the ice maker and it cycled and then water dispensed into the ice maker. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
WASHER WHIRLPOOL MVWB765FW2 Arrived on site and found unit operating properly. Found unit had experienced a f0e5 off balance load. Found needed adjustement of leveling. Explained design to customer. Tested noise for squeak and found unit impeller loose. Tightened bolt. Unit is now operating as designed.
Near Austin, TX 78728
Paul
Job Details: 01/10/2019
WASHER MAYTAG MVWC415EW1 Arrived onsite for the washer making a grinding sound. I found coins under the wash plate causing the noise. I removed the coins and tested the unit in the auto diagnostics cycle. The unit completed the test and worked as designed. Ms stated the door lock sometimes doesn’t unlock. I tested the door lock in manual diagnostics multiple times and the unit worked correctly. There were no water leaks present at the time of service. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 01/10/2019
DRYER MAYTAG MEDC215EW1 "Arrived to inspect unit making loud noises. I confirmed the complaint and checked the belt, rollers and blower. I removed and replaced the NORMAL REPAIR KIT. Reassembled the unit and unit tested as designed. No lint observed at the time of service."
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR JENN-AIR JFI2089AES "JFI2089AES Arrived to inspect cooling issue. I found the compressor would not start and had a recent start device installed. The compressor would continuously click and attempt to cycle without starting. I advised the customer the unit will require a compressor and after quoting, the customer elected to replace the unit. I am waiving the service fee due to recent service for the same issue. No leaks observed during service."
Near Austin, TX 78724
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0 Arrived on site to test unit for unit not draining. Test unit and found brown wire to drain motor was not connected to drain motor. Secured connection to drain pump test unit and unit draining correctly no leaks present job complete
Near Austin, TX 78745
Robert
Job Details: 01/10/2019
RANGE WHIRLPOOL WEG515S0FS0 "Arrived on job for complaints of oven light issue. Removed cover,inspected bulb. Customer to replace bulb.Oven had black soot inside.inspected flame adjusted and found air fuel mixture incorrect causing carbon monoxide.. No leaks at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF57R18DM00 Arrived on site and inspected for no cool. Found unit running at 60f. No oil spilling. Amp draw of .3 on compressor. Diagnosing as leak in sealed system. CS to call customer with options. Charged 108.24
Near Waco, TX 76712
Steve C.
Job Details: 01/10/2019
REFRIGERATOR MAYTAG MFI2570FEZ00 Mike on site for the unit is not making ice for dispensing water in beeping noise from the user interface. Tested the unit and found the freezer temperature is at 1° and the fresh food section is that 37°. Found the bypass on the water filter housing was not inserted properly. Tighten the bypass And tested the unit. Unit is dispensing water and the ice maker filled with water as well. Unit is working properly and all water connections were dry at the time of service.
Near Leander, TX 78641
James
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived on site and installed new duct housing and thermistor. Tested operation. Unit working properly and instructed customer to allow 48 hours for temperatures to level out. Job complete
Near Austin, TX 78729
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for unit spraying water when filter removed, indicating bad head. Replaced reservoir and tested good no leaks on site"
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR GE GSH25JSXNSS GSH25JSXNSS Arrived to instal previously ordered part. I removed the failed ice maker and installed the replacement. It cycled and filled as designed. No leaks observed during service.
Near Dripping Springs, TX 78620
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSRP25FNSS00 "Arrived on site for loud noise diagnosed failed condenser fan motor,shaft rubbing on bearings inside of motor. Installed new fan motor,powered unit on fan running at weak speed and odd noise from motor. Installed a second fan motor powered unit on unit working as designed. ; used 1 W10124096 (COND MOTOR) from stock"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for customer complaint of french door refrigerator not making ice in RC section. Tested unit and found icemaker would rotate and not call for water. Removed and replaced icemaker. Reassembled and tested unit. Unit now calls for water as intended. Also found RH RC door gasket torn. Ordering additionally RH RC door gasket. Next available for customer is 1/11/19. All water connections were dry at time of service.; ordrng 1 CNOTE (ABO) and 1 W10688387 (gasket-fip)
Near , TX 78628
Lou
Job Details: 01/10/2019
DRYER WHIRLPOOL WGD4850HW0 "arrived on site to inspect dryer not shutting off. Upon further inspection, the customer advised that the builder had pointed out that the gas was not turned on to the unit. I inspected the unit to make sure it was operating properly and the customer had a load of clothes drying. The unit was heating as designed and I did not detect any gas leaks during service. No lint observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details: 01/10/2019
REFRIGERATOR GE PFE28RSHESS "Arrived on site to replace fan motor and evaporator cover, I replaced evaporator cover and fan motor, unit tested good."
Near Austin, TX 78731
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site for no cool and no leds. Unit not powering on,powered unit on and off from ui unit not powering on. Found deli ui not operable. Unplugged ui reset u it from break light powered on,clicking noise from main control. Unit reading door is open with doors closed. diagnosed unit will need main control and deli ui.
Near Killeen, TX 76541
Al
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL ED5FHEXTQ00 Arrived to inspect refrigerator not dispensing water or ice. I checked and confirmed the complaint. It was discovered the LOCK OUT button on. I unlocked the button and unit tested as designed. Unit dispenses both water and ice.All water lines were dry at the time of service.JOB COMPLETE
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG505M0BS0 "Arrived on site for left rear burner not igniting. Checked igniter connection. Found unplugged,reconnected tested operation no leaks detected at time of service."
Near Spicewood, TX 78669
Brandon
Job Details: 01/10/2019
WASHER GE GTW460ASJWW "Arrived on site for customer complaint of intermittent out of balance loads. I replaced shifter, unit is working as designed."
Near Belton, TX 76513
Steve C.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not drying properly. Tested the unit and found the heating element will turn on but there’s no suction near the lint trap. Remove the vent hose and test the unit. Unit works properly and advise the customer to call the landlord due to blockage inside the wall not allowing the air to escape. Advise customer to clean air vents every six months.
Near Driftwood, TX 78619
Brandon
Job Details: 01/10/2019
OVEN KITCHENAID KOSE500ESS00 "Arrived on site for customer complaint of unit not maintaining proper temperature, found faulty relay on control board, I replaced control, tested good."
Near Austin, TX 78738
Brandon
Job Details: 01/10/2019
REFRIGERATOR GE PFE28RSHESS "Arrived on site for customer complaint of unit not cooling properly in fresh food section. Found faulty fan motor, ordering fan motor. ; ordrng 1 CNOTE (BC ONLY) and 1 WR60X29099 (FAN MOTOR)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Replaced great cutter assembly and cycled icemaker. All functions tested OK. Instructed customer to allow 24 to 36 hours for icemaker been to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Replaced great cutter assembly and cycled icemaker. All functions tested OK. Instructed customer to allow 24 to 36 hours for icemaker been to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Replaced great cutter assembly and cycled icemaker. All functions tested OK. Instructed customer to allow 24 to 36 hours for icemaker been to fill up all the way. No leaks present. Job complete
Near Round Rock, TX 78681
Jonathan S
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for refrigerator not dispensing ice. Performed diagnostics and tested dispenser, found motor activating but not dispensing ice. Tested voltage to dispenser motor and found within range. Tested motor and found locked up. Found minor ice buildup around motor. Asked customer if noticed ice melting and he said no and ice maker is working fine. Inspected ice door seal. Found motor still under warranty. Removed failed motor and installed new. Spoke with customer on possible ice getting stuck on ice door. All tested good, no water leaks present."
Near Georgetown, TX 78633
Lou
Job Details: 01/10/2019
WASHER GE GTWN4250D2WS "arrived on site to inspect washer making loud noises. Upon further inspection, the customer provided a video of the unit making the noise. It sounded like a metal on metal noise. I placed the unit in diagnostics and no error codes were present. I removed the front cover and found metal shavings on the bottom panel. After further inspection, I found the the washer drive pulley wheel had been hitting the shipping brackets/mounts and actually bent the left bracket over. I advised the customer of my findings. I was able to bend the brackets down as out of the way and tested the unit on rinse and spin and the unit operated as designed with no out of the ordinary noises. No water leaks observed during service. Job completed."
Near Spicewood, TX 78669
Cliff
Job Details: 01/10/2019
OVEN JENN-AIR JJW2830DS02 Arrived on site to replace control panel for oven. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/10/2019
WASHER MAYTAG MDBH949AWS4 "Arrived on site for customer complaint of dishwasher not closing, found right side door had come off of hinge, I put door back on hinge, unit is now closing. Found unit would not power on, found faulty bi metal. Ordering bimetal. ; ordrng 1 W10258275 (bi-metal)"
Near Austin, TX 78735
Robert
Job Details: 01/10/2019
DRYER WHIRLPOOL LEB6200PQ0 Arrived on site for complaints of noise. Inspected blower wheel and housing finding debris.would recommend vent cleaning for housing ventilation.
Near Kempner, TX 76539
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Found icebox fan not running allowing air circulation in RC section. Unit will need new icebox fan to complete repair. Advised customer that AHS must approve parts before we can return. OF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEED AUTHO) and 1 W10281584 (motor evaporator (icebox fan))