Near Georgetown, TX 78628
Jonathan S
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for refrigerator lights not working . Per diagnostics mode and checked door switches. Checked control and found no voltage going to lights. Replaced LED control and tested. Tested all other operations, all tested good. No water leaks present at time of service."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for refrigerator not making ice. Customer stated that ice maker started working this morning. Checked for water in ice maker. Checked for fault code and found none. Checked ice box fan, ice maker thermistor. Ice level sensor . Cycled ice maker and ran fill cycle, removed over flow of water from ice maker. Added foil tapers water line outside of box and tape it to top of unit. All tested good at time of service unit test, no water leaks present."
Near Round Rock, TX 78681
Jonathan S
Job Details: 01/10/2019
WASHER AMANA NTW4516FW3 "Arrived on site for washer not powering on. Customer stated that unit start working yesterday. Stated that after storm unit would not power on. Performed diagnostics mode and checked error codes, none found. Ran automatic test cycle, completed as designed. Inspected wire harness and control. Found green light flickering on control. Removed control and installed new. Tested operation, all tested good. All water connections dry at time of service."
Near Georgetown, TX 78628
James
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site and inspected unit for leaks. I found the leak coming from the diverted on the sump and motor assembly. Unit will need new sump assembly to repair. Installed new sump assembly and tested for proper operation and leaks. I found no water leaks after repair and unit is working properly. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
COOKTOP WHIRLPOOL KICU569XSS00 Arrived on site and installed new modules and ui. I set the proper software code and tested operation. I found the unit had a communication error. Inspected ui harness and found to be defective. Replaced harness with original and unit now working properly. All functions test good. Job complete
Near Leander, TX 78641
James
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site and tested operation. Control panel was illuminated and working. Customer stated that it went out and she could still use it but no display and then a couple days later the display came back on. I found the harness for display pinched and the connection on the main board was damaged. Installed new display board and main board. Tested operation and found unit working properly. Job complete
Near Austin, TX 78748
Kevin
Job Details: 01/10/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site And found the lid lock has failed, attempted to replace lock and found new one is defective, will need to bring back a new lock to correct issue. No water leaks from connections at time of service; ordrng 2 W10838613 (lid lock assembly)s"
Near Hutto, TX 78634
Jerry C.
Job Details: 01/10/2019
COOKTOP WHIRLPOOL WCE97US0HS00 I tested the unit and found no faults and all operations present. I allowed the unit to remain connected to power for over 15 minutes and did not see any faults. I contacted the MFG Safety team per service notes and informed them of my findings. Michael advised me to use the existing file number 7723785292. No parts were advised to be installed. I informed the store personnel the unit is ready for resale.
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
WASHER HOTPOINT HTW200ASK1WW Arrived on site and customer stated that the unit would sometimes start and others it would not. The unit would also sometimes just start washing on its own with the lid open. Tested lid lock and found the lock to have failed. I also inspected the control and found visible failure of the lock circuit. Installed new control and lid lock. I set the proper personality code for the control and tested. Unit working properly and all functions test good. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site and and found the freezer compartment disassembled. I found the damage to the liner and foam insulation and took photo. I inspected unit for signs of any other short that would have caused the issue and found none. Called tech line and spoke to Kathy and she transferred me to the safety team and I spoke with Lisa #7723854283. Customer can call into safety to speak about a resolution at 866-550-5136. Photos have been sent to whirlpool for review. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and removed broken outer door glass and vacuumed up shards. Installed new outer glass and tested door function. Door working properly. Job complete.
Near Austin, TX 78721
Joseph C.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL MH1150XMS2 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron, capacitor, diode and transformer covered in grease and inoperable(no current produced). Ordering new transformer. Part has been discontinued. Office will set return schedule, due to disposition of ordered part.; ordrng 1 8205560 (TRANSFORMER/DISCONTINUED)"
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "WMH32519HZ3 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the filter board, fuse and wrapper. I reinstalled the unit and tested. Operational test good."
Near Taylor, TX 76574
Jerry C.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4815EW1 "WED4815EW1 Arrived to inspect no operation. I found the thermal fuse open and I removed and replaced it and tested. The unit would not heat as expected and I found an underwire had bridged between the element and the chassis. The unit would not heat after removal and I replaced the element and thermal cutoff. After part installation, the unit worked as designed and heated and cycled as expected. I advised the customer the vent into the floor was plugged and it will need to be corrected before the vent can be attached. No lint within chassis."
Near Del Valle, TX 78617
Joseph C.
Job Details: 01/10/2019
WASHER MAYTAG MVWC360AW0 "Arrived on site for “F8E1 error code and unit will not start unit fills, then drains “ complaint. Per previous diagnosis, removed and replaced control and valve. Unit does not dispense hot water. Hot water dispenses, during manual diagnostics.Four position rotary switch(temperature selector switch)needs to be replaced. Authorization needs to be approved for part. No leaks detected, at time of service. Office to set return schedule, due to need for authorization. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 WPW10285512 (temp switch)"
Near Taylor, TX 76574
Jerry C.
Job Details: 01/10/2019
OVEN WHIRLPOOL WFG320M0BW0 WFG320M0BW0 Arrived to instal part. I removed the failed igniter and installed the replacement. I tested the unit and it ignited and cycled as designed. No gas leaks detected during service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Check for feet issues. Found feet missing from behind of unit. Replaced feet’s , All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Check for feet issues. Found feet missing from behind of unit. Replaced feet’s , All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Check for feet issues. Found feet missing from behind of unit. Replaced feet’s , All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced transmission, cam, motor and belt. Cycled unit, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced transmission, cam, motor and belt. Cycled unit, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced transmission, cam, motor and belt. Cycled unit, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for timer issues. Found timer not advancing. Replace timer and cycle, all functions tested OK. Also instructed customer they will need to clean out exhaust for dryer to work properly. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for timer issues. Found timer not advancing. Replace timer and cycle, all functions tested OK. Also instructed customer they will need to clean out exhaust for dryer to work properly. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for timer issues. Found timer not advancing. Replace timer and cycle, all functions tested OK. Also instructed customer they will need to clean out exhaust for dryer to work properly. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DISHWASHER MAYTAG WDF520PADW3 "Arrived on site. Check for no heat issues. Found bad heater not allowing heater to kick on. Replaced heater and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DISHWASHER MAYTAG WDF520PADW3 "Arrived on site. Check for no heat issues. Found bad heater not allowing heater to kick on. Replaced heater and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DISHWASHER MAYTAG WDF520PADW3 "Arrived on site. Check for no heat issues. Found bad heater not allowing heater to kick on. Replaced heater and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
FREEZER KENMORE 253.287928 Arrived on site. Check for door issues. Found gasket bad and also freezer door warped not allowing door to close correctly.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
FREEZER KENMORE 253.287928 Arrived on site. Check for door issues. Found gasket bad and also freezer door warped not allowing door to close correctly.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
FREEZER KENMORE 253.287928 Arrived on site. Check for door issues. Found gasket bad and also freezer door warped not allowing door to close correctly.
Near Austin, TX 78750
Cliff
Job Details: 01/10/2019
DRYER MAYTAG MEDB855DC3 Arrived on site to diagnose a dryer that is making a normal noises. Tested unit and found debris in blower wheel causing noise. Removed all debris from blower wheel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78730
Cliff
Job Details: 01/10/2019
VENTHOOD KITCHENAID KXD4636YSS5 Arrived on site to diagnose a vent that is not operating. tested yet multiple times and found no mechanical failures at this time. All parts and components are working properly and no repairs are needed at this time.
Near Austin, TX 78732
Cliff
Job Details: 01/10/2019
DRYER MAYTAG MGDB725BW0 Arrived on site to diagnose a dryer that is not operating properly. Tested unit and found airflow through unit. This is causing unit to not heat properly. Homeowner will have a need to have ducting cleaned or corrected to improve airflow. No further repairs to be done at this time. As we were just out a month ago to replace coils and dryer only half service fee collected today for diagnosis.
Near Leander, TX 78641
James
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8040DW0 "Arrived on site and tested operation. I found the unit has an F7E5 error for failed shifter. I inspected the shifter and found that the gear case seal has failed and the gear case oil is leaking from it as well as what appears to be water residue due to the rust found in the shifter assembly. Unit would need new gear case and clutch to repair.
Near Austin, TX 78732
Cliff
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL KDFE104DSS5 Arrived on site to diagnose a dishwasher that is not draining. Found broken glass stopping drain pump from operating. Remove broken glass from drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78732
Cliff
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW94HEXW2 I loved on site to diagnose a washer that is not operating. Tested unit and found a motor control board sorted out. Replaced motor control board and tested unit. Found unit fully functional at time of service. No leaks were found after services were performed.MCU
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site and tested operation. I found a high pitched squealing noise when unit spinning in high spin under diagnostic cycle 12. I found the gearcase has failed and oil has gotten into the rotor and stator. Unit will need new gearcase, stator, and clutch to repair. ; ordrng 1 W10915700 (stator)"
Near Lakeway, TX 78734
Cliff
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDC10FXSS6 Arrived on site to replace control panel for dishwashers. Replace panel and tested unit. Found all the functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDPE234GPS0 "KDPE234GPS0 Arrived to inspect wash and dry issues. The unit had water up to the lower screen area within the well and there were deposits within the tub area, even with a water softener system. 4-3, 2-1 and 5-1 error codes were stored and the unit filled, but did not circulate. The control will be required as it is sending very low current to the motor whenever the pilot relay is engaged. The customer was using Kirkland branded pods and I advised them it is too much detergent with their use (pre rinsing and soft water) and recommended one teaspoon of conventional liquid automatic dishwasher detergent as a starting point. The detergent dispenser was flooded in the rinse agent area and will require replacement. Office to order dispenser and control and the sump will be used upon return service. No leaks observed during service. ; ordrng 1 W10861000 (detergent dispenser) and 1 W11087210 (CONTROL)"
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDPE234GPS0 "KDPE234GPS0 Arrived to inspect water issues. I entered service test mode and 4-3 stored within memory and the unit filled, but would not circulate. I removed and replaced the pump and during control replacement, I found the cabinet had been damaged and the tub assembly will require replacement. The control will need to be installed at return service. Please allow two hours for tub replacement. No leaks observed during service.; ordrng 1 CNOTES (2 HOUR SERVICE) and 1 WPW10681506 (tub-dishwr)"
Near Austin, TX 78738
Cliff
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to diagnose a dishwasher that is leaking. Found a vent assembly leaking through gasket. Replaced vent assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.Vent (86.94+tax)
Near Austin, TX 78735
Brandon
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW0 "Arrived on site for customer complaint of unit not powering on, I was able to get unit into diagnostic mode, found UIB power button not responding, I replaced UIB console, unit tested good."
Near Austin, TX 78737
Brandon
Job Details: 01/10/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for customer complaint of unit not spinning clothes dry, found faulty clutch, I replaced clutch, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to replace door hinges and brackets, I replaced all parts, unit tested good."
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Checked for multiple issues. Found molding from icemaker leaking. Replaced ice maker and cycle, all functions tested OK. Also found ice bin not working. Also found broken gear for rails. Will need ice bin, gears, and rails to repair unit. Re-scheduled for 1/15/19 customer requesting morning appointment if possible; ordrng 1 12002497 (gear (left)) and 1 CNOTES (CNOTES ) and 2 W10120018 (slide)s and 1 W10474716 (gear) and 1 W11185686 (ICEBIN )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Checked for multiple issues. Found molding from icemaker leaking. Replaced ice maker and cycle, all functions tested OK. Also found ice bin not working. Also found broken gear for rails. Will need ice bin, gears, and rails to repair unit. Re-scheduled for 1/15/19 customer requesting morning appointment if possible; ordrng 1 12002497 (gear (left)) and 1 CNOTES (CNOTES ) and 2 W10120018 (slide)s and 1 W10474716 (gear) and 1 W11185686 (ICEBIN )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Checked for multiple issues. Found molding from icemaker leaking. Replaced ice maker and cycle, all functions tested OK. Also found ice bin not working. Also found broken gear for rails. Will need ice bin, gears, and rails to repair unit. Re-scheduled for 1/15/19 customer requesting morning appointment if possible; ordrng 1 12002497 (gear (left)) and 1 CNOTES (CNOTES ) and 2 W10120018 (slide)s and 1 W10474716 (gear) and 1 W11185686 (ICEBIN )"
Near Johnson City, TX 78636
Brandon
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for customer complaint of unit not draining, I found broken glass in drain pump which caused the pump to fail. I replaced the drain pump tested good.
Near Johnson City, TX 78636
Brandon
Job Details: 01/10/2019
OVEN KITCHENAID KEBS107SSS04 "Arrived on site for customer complaint of oven not working, found electric plug from house was damaged. Instructed customer to have electrician replace plug."
Near Driftwood, TX 78619
Brandon
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of unit leaking every once in a while, I could not get unit to duplicate issue while on site. Drain lines were clear, water valve tested good."
Near Kyle, TX 78640
Brandon
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW "Arrived on site for customer complaint of dryer not heating, found faulty fuse, I replaced fuse unit tested good."
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site. Checked for clock issues. Found clock advancing a few hours within a few days. Will need control panel to repair unit. Office to reschedule; ordrng 1 W10871568 (CONSOLE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site. Checked for clock issues. Found clock advancing a few hours within a few days. Will need control panel to repair unit. Office to reschedule; ordrng 1 W10871568 (CONSOLE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site. Checked for clock issues. Found clock advancing a few hours within a few days. Will need control panel to repair unit. Office to reschedule; ordrng 1 W10871568 (CONSOLE )
Near Belton, TX 76513
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for customer complaint of french door refrigerator making loud noise in RC section. Removed shelves and found RC evaporator frosted up causing fan to scrape on ice. Removed all ice from evaporator using steamer and heat gun. Found RC thermistor frayed. Removed and replaced harness and placed in proper position. Reassembled. Unit began cooling with good frost pattern on evaporator. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76504
Arthur B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for dealer complaint of dryer top load washer not washing. Ran diagnostics and found no error codes stored. Calibrated unit. Unit calibrated successfully. No other issues found. No water connected to unit.
Near Temple, TX 76501
Arthur B.
Job Details: 01/10/2019
DRYER MAYTAG MED3500FW0 Arrived onsite for customer complaint of dryer getting PF and not coming on. Removed power cover and found only 120V coming from L2 and Neutral. Flipped breaker and still get same voltage. Advised customer to have breaker checked in breaker box. Charged labor DR100 $99.99 plus taxes. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78732
Cliff
Job Details: 01/10/2019
OVEN WHIRLPOOL GBD307PRB01 Arrived on site to diagnose an oven that is not operating. Found no display on unit due to shortage main control. Main control board is no longer available and office will need to contact one guard home warranty to have them find a resolution for the claim.; ordrng 1 8303883 (cntrl-elec) and 1 CNOTES (NLA CONTROL)
Near Austin, TX 78732
Cliff
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL GH5184XPB4 Arrived on site to diagnose a microwave that is not operating and smoking when used. Tested unit and found the inverter shorted out causing issues. Inverter will need to be replaced to complete repairs. Office will need to get authorization from home warranty for repairs and set return appointment.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 W10217710 (inverter)
Near Bartlett, TX 76511
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Arrived onsite for customer complaint of LED lights not coming on in SxS RC section. Found RC LED module faulty. Removed and replaced module. Reassembled. All light now illuminate as intended. No other issues found. No water source connected to unit at time of service.
Near Jarrell, TX 76537
Arthur B.
Job Details: 01/10/2019
WASHER HOTPOINT HSWP1000M4WW "Arrived onsite to install new motor assembly and magnetic lid lock. Removed motor and installed new replacement. Removed and replaced magnet on lid. Reassembled and tested. Unit now fills,agitates drains and spins as intended. No other issues found. All water connections were dry at time of service."
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
OVEN WHIRLPOOL WFE530C0ES1 "Name spelledMACRANDERArrived to inspect range not heating. Disassembled and checked the temperature sensor, brill and bake element. Unit still did not heat properly. Removed and replaced the control. Unit tested as designed.JOB COMPLETE"
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW92HEFW0 "Arrived to inspect washer complaint of not draining. I ran the unit through diagnostic test mode and received a F01 E01 error code. I disassembled the unit and cleared the debris from the drain. I reassembled the unit, tested it again and unit responded to test mode. I noticed excessive suds in the unit while testing. I advised the customer to monitor soap usage.JOB COMPLETE."
Near Austin, TX 78734
Cliff
Job Details: 01/10/2019
WASHER KENMORE 110.278416 "Arrived on site to diagnose the washing machine that is leaking. Tested unit and found hey rodent has chewed through tub to the pump hose and drain line again. Homeowner is aware so I have to pay full cost for repair as pest damage is not covered under AEX warranty. Return date set for 1/14/19. ordrng 1 285871 (hose,tub to pump) and 1 WPW10096921 (hose)"
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
COOKTOP WHIRLPOOL G7CE3034XS00 Arrived to install previously ordered parts. I removed and replaced the harness and switch. Reassembled the unit and unit tested as designed.
Near Austin, TX 78739
Brandon
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for customer complaint of unit not cooling properly in fresh food section. Customer defrosted evaporator coil and punctured a hole in fresh food evaporator and cracked the drip pan. Ordering evaporator, and drip pan. Before customer damaged the evaporator, the evaporator was covered in ice and not defrosting properly. I quoted customer for sealed system repair and let him know the control boards may be needed as well as a thermistor. Ordering all parts ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10836964 (pan-drip) and 1 W11116006 (evaporator)"
Near Harker Heights, TX 76548
Al
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived to inspect unit not making ice and ff section is warmer than usual. I confirmed the complaint and used my steamer to free the evaporator drain that was clogged with a block of ice. I also noticed the return air from the ff to the freezer section was frozen also. I melted the ice block. I tested the defrost for continuity and passed. Customer removed the 60 watt bulb from the ff section. Customer told to wait for unit to began cooling as designed after repair.JOB COMPLETE.
Near Harker Heights, TX 76548
Al
Job Details: 01/10/2019
WASHER AMANA NTW4605EW0 Arrived to inspect washer not turning on. I checked the outlet for proper voltage and got 120 volts. I attempted to test the unit in service test mode and unit simply clicked. I removed the rear cover by the control board and noticed an infestation of bugs.Customer advised to treat infestation.JOB COMPLETE
Near Buda, TX 78610
Brandon
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for customer complaint of fresh food section not cooling properly, found huge amounts of ice build up on evaporator cover, instructed customer to defrost unit, ordering controls, thermistor, and evap cover. ; ordrng 1 W11092503 (panel-ui) and 1 WPW10501260 (cover-evap)"
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of french door refrigerator not cooling both sections. Removed unit cover and found prior sealed system work has been done to unit. Found dye on floor base of unit. Also found compressor barely humming. Unit will need new compressor to complete repair. R/S customer for Tuesday 1/15. Unit disconnected at this time. No water connections made to unit at time of service. ; ordrng 1 CNOTE (ABO) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (access valve) and 1 W10832994 (compressor) and 1 W11189618 (unit harness) and 1 WPW10143759 (dye drier) and 1 WPW10637669 (grille)
Near Temple, TX 76504
Arthur B.
Job Details: 01/10/2019
WASHER GE GTW680BSJ5WS Arrived onsite for dealer complaint of top load washer not dispensing fabric softener. Removed back cover. TManually tested valve solenoids and found the one to fabric softener not opening. Ordering control and water valve assembly. R/s for Monday 1/14. No water connections to unit at this time.; ordrng 1 WH13X26637 (VALVE) and 1 WH18X28177 (CONTROL ASSY)
Near Temple, TX 76502
Arthur B.
Job Details: 01/10/2019
WASHER MAYTAG MAV7600AWW "Arrived onsite for customer complaint of top load washer leaking water inside tub when not in use and loud grinding noise when spinning. Tested unit. Found transmission bearing warn out causing to unit to shake badly. Also found water valve solenoids not closing causing water to drip into tub. Unit will need new transmission,valve to complete repair. Customer is wanting replacement. Advised AHS make that decision. OF to R/S due to part cost. All water connections were dry at time of service.; ordrng 1 12002158 (valve-inlt) and 1 35-6615 (ht trans service kit) and 1 CNOTE (NEED AUTHO)"
Near Killeen, TX 76549
Al
Job Details: 01/10/2019
RANGE MAYTAG MER8772WW1 Arrived to inspect unit FR burner. Verified complaint and ordered FR triple burner infinite switch WPW10169580(PSP ITEM)NEEDS MORE WORK; ordrng 1 WPW10169580 (INFINITE SWITCH FRONT RIGHT TRIPLE BURNER)
Near Buda, TX 78610
Leonardo
Job Details: 01/10/2019
RANGE KITCHENAID KSGG700ESS0 Arrived on site to replace control board and console. Replaced both parts test unit and unit test good. All buttons working correctly and no more error codes. No leaks present at this time.
Near Austin, TX 78730
Cliff
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8040DW1 Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found rotor mounting bolt loose causing rotor to slip out of position. Tighten bolts and rotor assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 01/10/2019
RANGE AMANA ACR4503SFB3 Arrived on job for complaints of burner not heating fast enough. Burner are working as designed customer not satisfied with performance. Pans not setting flat not making geed contact with burner.
Near New Braunfels, TX 78132
Robert
Job Details: 01/10/2019
OVEN WHIRLPOOL WOD93EC0AS05 Arrived on job to install gasket. After install test operation.
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/10/2019
COOKTOP WHIRLPOOL WFE515S0ES0 Arrived on site for “left burners not working” complaint. Inspected unit and found both left elements blown. Removed and replaced left elements. Tested unit. Unit is performing as designed.
Near Austin, TX 78728
Paul
Job Details: 01/10/2019
RANGE AMANA ACR4303MFW3 Arrived onsite for the range with the oven not heating. I found the dbl relay not closing on the control. I replaced the control and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78746
Kevin
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW7300DW1 "arrived on site to install new control board per service pointer W11042572, found prescreened control board is incorrect. Will need to re-order correct control board. ; ordrng 1 W11111459 (cntrl-elec)"
Near Austin, TX 78757
Scott
Job Details: 01/10/2019
WASHER AMANA NAV5800AWW "Arrived on site for leaking washer . Tested unit and found previous diagnosis from previous repair company was correct . Unit is leaking from tub seal and bearing is failing .will need bearing , transmission , hub and seal .; ordrng 1 27001030 (BEARING AND MILK STOOL) and 1 27001039 (transmison) and 1 W10116791 (hub & seal)"
Near , TX 78616
Diego G.
Job Details: 01/10/2019
OVEN WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced hinge kit and screws for oven door. Tested oven door, all functions tested OK. No leaks present. Job complete"
Near , TX 78616
Diego G.
Job Details: 01/10/2019
OVEN WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced hinge kit and screws for oven door. Tested oven door, all functions tested OK. No leaks present. Job complete"
Near , TX 78616
Diego G.
Job Details: 01/10/2019
OVEN WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced hinge kit and screws for oven door. Tested oven door, all functions tested OK. No leaks present. Job complete"
Near Lampasas, TX 76550
Arthur B.
Job Details: 01/10/2019
DRYER MAYTAG MEDC215EW Arrived onsite for customer complaint of dryer not heating properly. Tested unit and found no air flow coming from house venting. Advised customer to have venting cleaned. This is causing long dry time. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSRU25CRWH00 "Arrived on site for customer complaint of unit not cooling, found faulty start device, I replaced start device unit tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE104ESS2 "Arrived on site for unit with no power, found control has failed, replaced control and tested and did not pump, replaced pump and motor and Testd good, no leaks on site"
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/10/2019
OVEN WHIRLPOOL WOC54EC7AS02 "Arrived on site for heat complaints, found unit only heating to 338. Calibrated unit +10 and Testd good. Customer does have extended warranty but no contact info, customer will be contacting lowes"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"
Near Smithville, TX 78957
Thomas L.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived on site to replace ordered parts. During repairs two of the snaps on the tub ring split which could cause a potential water leak and noise condition. Tub ring needs to be replaced. The basket and the gearcase splines are corroded together so bad that they cannot be separated. So the unit will also need a spin basket.; ordrng 1 APPROVAL/FREIGHTCHARGESTOO and 1 W10811960 (spin basket) and 1 W11161992 (TUB RING)
Near Austin, TX 78724
Leonardo
Job Details: 01/10/2019
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site to test unit for unit burners not working. Customer did not have receipt for unit. Advised customer I couldn’t work on it unless I had the paper work.
Near Austin, TX 78748
Leonardo
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not working. Test unit and found upper switch holder stuck in the close position when door is opened. Opened switch holder test unit and unit test good job complete unit working as designed.
Near Holland, TX 76534
Arthur B.
Job Details: 01/10/2019
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly. Tested unit and found hot/cold water connections reversed. Reversed water supply line to correct issue. Calibrated unit. U it completed successfully. Both valve work as intended. All water connections were dry at time of service.
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
MICROWAVE GE JNM1541DM5BB "Arrived to inspect microwave with no power. I removed the unit and discovered the thermostat (WB21X10148 WB21X10148)had no continuity, which was causing the NO POWER situation in the microwave. I ordered 3 thermostats and a harness to use on return visit.Order the magnetron TCO and order the incoming power supply TCO I called GE tech line and spoke to Chuck; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB18X10495 (HARNESS) and 1 WB27X10937 (THERMOSTAT ) and 1 WB27X11098 (THERMOSTAT ) and 1 WB27X11100 (THERMOSTAT )"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and repaired broken hinge using unused correct hinge from call 209505 same builder. All checks good. ; used 1 W10299224 (RIGHT HINGE) from stock
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
RANGE AMANA JB650DT1BB Arrived to inspect front right burner was not turning on the small inner burner. Confirmed the complaint and ordered infinite switch WB24T10153 and 12” surface element WB30T10130 for returning visit.NEEDS MORE WORK.; ordrng 1 WB24T10153 (INFINITE SWITCH ) and 1 WB30T10130 (RANGE 12" HALIANT SURFACE ELEMENT )
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR AMANA ASI2575GRS02 Arrived on site and found unit handles loose. Tightened handles down. Now unit is operating as designed. All checks good. Ordering replacement shelf and shipping d2c.; ordrng 1 D2C and 1 W11135530 (SHELF)