We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Austin, TX 78753
Wesley
Job Details: 08/01/2022
Arrived onsite for failed front left burner. Replaced burner. Unit is now operating as designed. all checks good.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Austin, TX 78753
Wesley
Job Details: 08/01/2022
Arrived onsite for failed front left burner. Replaced burner. Unit is now operating as designed. all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78754
Wesley
Job Details: 08/01/2022
Arrived onsite and replaced the heater due to SP designation. All checks good. Unit is is operating as designed.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Wimberley, TX 78676
Andrew
Job Details: 08/01/2022
"Arrived on site to replace outer glass and left front simmer turning off. Replaced outer glass and cleaned orifice off. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Wimberley, TX 78676
Andrew
Job Details: 08/01/2022
"Arrived on site to test unit for not filling with water. Found issue is wash motor not engaging. Verified motor receiving proper voltage. Replaced motor, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Blanco, TX 78606
Andrew
Job Details: 08/01/2022
Arrived on site to test unit for not getting water. Found unit getting water but wash motor not engaging. Struggled to remove unit and removed old sump assembly. Opened box and found new sump assembly missing wash motor. Needing new sump assembly. Office to reschedule. ; ordrng 1 W11085683 (Sump assembly)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wimberley, TX 78676
Andrew
Job Details: 08/01/2022
Arrived on site to test unit for rust forming around vent on outer door around vent. Customer also stated unit is making excessive noise. Unit was running on arrival. Found all toe kick insulation was missing amplifying sound. Found no unordinary or unusual sounds. Recommend installing insulation. Spoke with techline about rust and was advised to have customer contact trade team as issue is cosmetic. Office to reschedule. SR#7734242327; ordrng 1 KDTM404KPS0 (Insulation/shield) and 1 W11573704 (Insulation)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Canyon Lake, TX 78133
Andrew
Job Details: 08/01/2022
Arrived on site to inspect unit for broken pan front. Found different pan front broken than last visit. New bin sent with has damaged pan front. Recommend replacing pan front. Will order a couple to ensure completion on return. Office to reschedule. ; ordrng 1 W11387053 (Upper bin) and 1 W11336585 (Bin front)
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/01/2022
"Arrived on site to replace previously diagnosed control and pressure switch, replaced parts tested unit, it now functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near New Braunfels, TX 78132
Andrey
Job Details: 08/01/2022
"Arrived on site to test unit for no power, verified that unit is receiving proper voltage, tested fuse and found it shorted, replaced fuse, pre heated oven to 350, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near New Braunfels, TX 78132
Andrey
Job Details: 08/01/2022
"Arrived on site to test unit for noise, tested unit found a slightly unusual noise coming form water valve, after running multiple test cycles all other components are functioning properly, replaced valve as precautionary, called customer and explained to him that it is possible that the water valve is the issue and it has been resolved but if for some reason the noise comes back, take videos and send it in to the office, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, TX 78132
Andrey
Job Details: 08/01/2022
"Arrived on site to replace heating element per service pointer, replaced heater, tested unit, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near San Marcos, TX 78666
Andrey
Job Details: 08/01/2022
"Arrived on site to replace heating element per service pointer, replaced heater tested unit no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WDF331PAHS1
Near San Marcos, TX 78666
Andrey
Job Details: 08/01/2022
"Arrived on site to test unit for not washing, tested unit found fail motor, replaced sump assembly, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near New Braunfels, TX 78130
Andrey
Job Details: 08/01/2022
"Arrived on site to replace previously diagnosed front left burner, replaced burner, burner is now igniting properly, no leaks detected job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/01/2022
"Arrived on site to replace heating element service pointer, , replaced heater tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Pflugerville, TX 78660
Cliff
Job Details: 08/01/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker tray broken and replaced icemaker. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS09
Near Round Rock, TX 78665
Cliff
Job Details: 08/01/2022
Arrived on site to diagnose a microwave that isn't turning on. Found fuse open and interlocks sticking. Replaced both interlocks and fuel and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Round Rock, TX 78665
Cliff
Job Details: 08/01/2022
Arrived on site to diagnose a refrigerator that is not cooling properly in the rc. Found large ball of ice forming in the center of dividing mullion between rc and fc. Unit has failed insulation between sections. Problem isn't repairable and unit will need to be replaced.
We serviced a
WHIRLPOOL RANGE
Model WVW53UC0LS
Near Pflugerville, TX 78660
Cliff
Job Details: 08/01/2022
Arrived on site to deliver mounting hardware for venthood chimney. Dropped off bracket and builder confirmed they would complete install.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Pflugerville, TX 78660
Cliff
Job Details: 08/01/2022
Arrived on site to replace previously ordered parts for range. Replaced knobs and all is working properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS
Near Pflugerville, TX 78660
Cliff
Job Details: 08/01/2022
Arrived on site to replace previously ordered parts for cooktop. Replaced switch harness and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS950ESS02
Near Round Rock, TX 78665
Cliff
Job Details: 08/01/2022
Arrived on site to diagnose a cooktop with damage to burners. Found rr and center burners warped and replaced them. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Georgetown, TX 78626
Cliff
Job Details: 08/01/2022
Arrived on site to replace handle for refrigerator. Replaced rc door handle and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Pflugerville, TX 78660
Cliff
Job Details: 08/01/2022
Arrived on site to diagnose a washer that is not starting. Found latch assembly failed and it will need to be replaced to complete repairs.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Belton, TX 76513
David Z
Job Details: 08/01/2022
"Arrived on site to diagnose washer with no power to unit and broken strike. Checked outlet and found good voltage at outlet. Checked power at control and found power going in, but not out to any components. Tested circuits and found all good. Provided estimate for new control and latch . Replaced control and strike and ran full diagnostic cycle. Verified all components working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Salado, TX 76571
David Z
Job Details: 08/01/2022
Arrived on site to diagnose refrigerator not dispensing much water with small ice cubes. Checked flow and found the filter choking the flow to a slow drip. Replaced the filter and retested flow. Found unit dispensing as designed. Removed fascia heater plate for icemaker and adjusted the cable out of the ice path. Found installers did not properly reinstall the door. Reseated door till it was firm and centered on the hinge peg. Leveled unit. All is now working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS02
Near Salado, TX 76571
David Z
Job Details: 08/01/2022
"Arrived on site to diagnose refrigerator that was filling the icemaker bucket with water. Ran harvest test and found unit was leaking from the mold in the front of the icemaker. Replaced icemaker and ran harvest test. Verified unit working as designed and no longer leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Temple, TX 76502
David Z
Job Details: 08/01/2022
Arrived on site to diagnose refrigerator not making ice. Tested harvest cycle and found the bail arm getting stuck on ice. Removed the ice and retried. Found the twist tray was only going 1 direction and didn't return to neutral. Replaced icemaker. Unit now working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Temple, TX 76502
David Z
Job Details: 08/01/2022
Arrived on site to install new heating element per SP W11540964. Installed new element and verified no water damage present. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
David Z
Job Details: 08/01/2022
"Arrived on site to diagnose dryer that was not heating clothes. Customer advised me on arrival that it does heat, but takes several cycles to dry. I checked the lint screen and found lint on the back. Checked airflow and found a poor airflow reading. When I disconnected the vent hose and ran again, the unit was blowing air out. This indicates an airflow blockage in the wall. Advised to have a vent cleaning company out to clear vents. Call complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Temple, TX 76502
David Z
Job Details: 08/01/2022
"Arrived on site to diagnose washer that was making grinding noises after recent repair. Ran unit and confirmed loud noise coming from bottom end of the unit. Examined under unit and found the cam bolt was not tightened and cam was loose, causing belt to rub on cage. Replaced cam and tightened bolt. Tested unit and verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Salado, TX 76571
David Z
Job Details: 08/01/2022
Arrived on site to install new belt to resolve shredded belt causing no operation. Unit is disconnected in garage at time of service. Used an extension cord and tested the spin and drain and verified both working. Unit working as designed with what could be tested. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Temple, TX 76501
David Z
Job Details: 08/01/2022
"Arrived on site to diagnose dishwasher that was not filling and running. On arrival customer advised the unit wasn't dissolving any pods. Ran unit and found it does fill, but wash motor is pushing hard enough to move water, spray arms are not moving. Found error code present, F8E2 for inlet valve electrical issue. Ordering new sump and motor, and returning with valve to replace at time of sump. Office to schedule. ; ordrng 1 W11416362 (Sump and Motor)"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Lakeway, TX 78734
David S
Job Details: 08/01/2022
"Arrived on site for microwave showing error code f1e4. I inspected the unit and work area. I powered the unit on and found the I ro wave relay stuck open. I gained access to the switches and tested them as well. I found the switches in good condition. I installed a new control and tested the unit. I found it working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D2EAW00
Near Austin, TX 78732
David S
Job Details: 08/01/2022
"Arrived on site for ice door not sealing and the ice dispenser only producing crushed ice. I inspected the unit and work area. I found the ice dispenser arm frosted in place. I removed the frost and tested the dispenser, it is now working as designed. I found the ice door needs to be replaced the door is allowing light through the sides indicating a air leak.
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78759
David S
Job Details: 08/01/2022
Arrived on site for dryer not heating. I inspected the unit and work area. I found the heating element broken. I replaced the heating element and tested the. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78726
David S
Job Details: 08/01/2022
"Arrived on site for washing machine making a grinding noise in agitation. The customer played a video of the noise. I replaced the gearcase, cam and belt. I reassembled the unit and tested it. It is now working as designed job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78732
David S
Job Details: 08/01/2022
"Arrived on site for led modules being out. I verified the model and serial number is in range for service pointer W11606409, I replaced all the leds according to the pointer. I found the lights are working properly. Please use scode S84638. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lakeway, TX 78734
David S
Job Details: 08/01/2022
"Arrived on site for washing machine stoping in spin. I inspected the unit and work area. I tested the unit in drain and spin and found it would spin for about 5 seconds then quit out. I rand diagnostics and found fault code f7e1 basket fault speed. I ran the tachometer test and found it registering the tub is spinning. I checked the motor, drain pump, and shift actuator from the control. All test in range. I gained access to the gear case and found it intact, I found the capacitor reading in range. I ran a manual spin and found it would work until I stopped it. I called techline and spoke to Travis, I advised travis of my findings, we ran a calibration cycle again and retested the unit. It is doing the same thing in normal operation, quoting out at spin. He is submitting this unit for engineering review. We are waiting back to see what engineering wants up to do. I received sr#7734243329, I spoke to the customer and advised her to call customer support with the sr# given. We will reschedule when we hear back from engineering."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Cedar Park, TX 78613
David S
Job Details: 08/01/2022
"Arrived on site for washing machine not starting. I inspected the unit and work area. I tested the unit and could hear the motor humm like it was trying to move. I gained access to the motor and found the capacitor is leaking. I inspected the belt, cam and gear case. I found them in good condition. I am ordering a new capacitor to complete the repair. The office will reschedule.; ordrng 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Georgetown, TX 78633
Gerry C
Job Details: 08/01/2022
Arrived to inspect leak. Found water marks coming valve assembly. Upon closer inspection I found water leaking from within thermistor. R/R valve assembly and tested in manual and automatic test modes. Operational test good. No leaks observed during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Georgetown, TX 78633
Gerry C
Job Details: 08/01/2022
"Arrived to instal previously diagnosed and ordered part. I removed and replaced the left RC door after careful inspection of the replacement. I verified correct installation and gasket seal. Operational test good, no leaks observed during service.
We serviced a
INSINKERATOR DISPOSAL
Model n/a
Near Georgetown, TX 78633
Gerry C
Job Details: 08/01/2022
"Arrived on to inspect disposal. CX complaint was excessive vibration/noise, found beaters stuck in place and causing off balance. I was able to remove debris and the issue was corrected. Operational test good. No leaks were observed during service
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Georgetown, TX 78633
Gerry C
Job Details: 08/01/2022
"Arrived to inspect temperature. Verified no offset induced and set to industry standard 350 degrees. Unit claimed preheat at 305 internally and climbed out to 327 and then declined. Cycling temps were: 311, 362, 332, 365. I induced a 10+ offset and the unit averaged at the set point. Operational test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Gerry C
Job Details: 08/01/2022
"Arrived to perform SP W11540964 - Special Project S17304. I verified copper heater bushings. I checked for leaks and found none, and noted corrosion was starting on the bushings. I R/R the heater assembly and tested in accordance with MFG guidelines. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Crawford, TX 76638
Jonathan M
Job Details: 08/01/2022
"Arrived on site for a while oven that is flashing an F1 E1 (appliance manager failure) error code. Inspected unit and work area.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hewitt, TX 76643
Jonathan M
Job Details: 08/01/2022
Arrived on site for a washing machine that has water level concerns. Inspected unit and work area. The customer advised that the unit seems to fill all the way to the top regardless of how many clothes are in the unit and is concerned that there is something wrong with her washer. She did state that the unit does complete all cycles but she was told that this unit has low water and she has not seen low water on this washer. Ran unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test and the unit ran as designed. The customer added a load to the wash cycle on a delicate cycle and found the unit fill up the basket 2/3 to 3/4 full of water when a few items were in the washer. I called Whirlpool Techline and spoke to Ed SR# 7734247534. He advised that based on the current information with the unit completing cycles and there being no stored error codes inside of the main control that there is nothing wrong with this unit and that everything is based on programming in terms of the amount of water that it fills with. Advise to make no repairs in to advise the customer that this is normal operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/01/2022
Arrived on site for a refrigerator thats making a clicking noise after the icemaker dumps ice out. Inspected unit and work area. The unit harvested a cycle in a herd with the customer was explaining but did explain to the customer that the sound she was hearing was the icemaker motor turning and hitting several different contacts within the motor of the icemaker. Customer had a few questions about the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/01/2022
"Arrived on site for a range that is not regulating temperature on one of the burners. Inspected unit and work area. The customer advised the front rate switch sometimes would stay on high heat and other times when it would cycle off, there would be very little heat. Attempted to replicate the issue but was unable to. Went ahead and replace the infinite switch anyway due to the customer saying this is happened at least six times. Replaced the Internet switch and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 08/01/2022
"Arrived on site for a dryer that is not completing cycles and now has no power. Inspected unit and work area. Confirm the customers complaint and checked the door switch, thermal fuse, and timer. Found all working properly. Checked voltage to the unit and found 52 V from line one to neutral, 121 V from line two to neutral, and 70 V from line one to line 2. Advised the customer that he had a voltage supply issue. The customer attempted to fix his outlet and found a wire that had grounded inside of his plug causing an issue. He attempted to fix that and I checked voltage at the plug. Still found the breaker sending the plug in proper voltage indicating an issue with the breaker. Both customer that he would need an electrician to resolve his electrical supply issues. When I swapped the line 2 in line one wires on the terminal block, I did verify that the motor was turning and running as designed. Advise the customer to call back if other issues persist after electrical supply has been fixed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Georgetown, TX 78633
Jonathan M
Job Details: 08/01/2022
Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Confirmed customers complaint and found the unit unplugged prior to arrival. The customer advised that the unit was just making a clicking sound and would not cool. Plug the unit in and found the compressor pulling 8 A before shutting off. Went ahead and replace the starting device with a truck stuck starting device to test the compressor. Found the compressor doing the exact same thing. The unit will need a sealed system repair for full repair. The office will need to contact the customer about a return date when all parts are made available. Please schedule service for at least three hours.; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ1
Near Bastrop, TX 78602
Joe Z
Job Details: 08/01/2022
Arrived onsite for Cosmetic issue with damage on vent. Replaced vent. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Smithville, TX 78957
Joe Z
Job Details: 08/01/2022
Arrived onsite to install previously diagnosed parts. Installed blower housing seal. Test unit and vibrating sound is now gone. Unit operates days designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model CET9000GQ1
Near Cedar Creek, TX 78612
Joe Z
Job Details: 08/01/2022
Arrived onsite for STOPPED AT 34 MIN AND THE DOOR IS LOCKED- NO ERRORS- WONT COMPLETE CYCLES . Upon arrival inspected unit and door was not locked. Ran diagnostics and there were no error codes. ran manual cycle and test cycle .All test passed. Cannot duplicate issues at this timeCustomer would like receipt mailed. Does not use email.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ0
Near Austin, TX 78724
Joe Z
Job Details: 08/01/2022
"Arrived onsite for MW cktp light intermittently working. Upon arrival found the bulb blinking/ staying lit, and staying off. Found bulb socket is failing. Replaced socket and bulb now stays fully lit and operating correctly. Customer asked about buying a spare bulb. Sold customer a bulb for her to keep on hand. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78722
Joe Z
Job Details: 08/01/2022
Arrived onsite for Not Dispensing Ice or Water . This is an apartment currently under construction. Upon arrival unit is not powered on. Checked polarity and all outlets are incorrect and tester shows hot and ground are reversed. Spoke with the builder and he will need to have electrician repair the power to the outlet. Job complete
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW1
Near Austin, TX 78723
Joe Z
Job Details: 08/01/2022
"Arrived onsite for it started by just randomly powering off, then delayed start after unplugging and plugging in again, now it sounds like loose screws in the dryer. Upon arrival ran diagnostics and got zero error codes. Test unit and basket was hard to turn. Inspected belt and blower wheel. Belt is good. Found debris moving around in blower housing and a piece of clothing article stuck on blower wheel not allowing wheel to turn and causing drum to stop spinning . Removed debris and freed up the blower wheel. Inspected blower wheel and is good. Test unit and unit now operates as designed and no more unusual noises. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Bastrop, TX 78602
Joe Z
Job Details: 08/01/2022
Arrived onsite to install previously recommended parts from techline. Replaced control and temperature sensor. Test unit and still no difference. Spoke with CS. CS recommended replacement of ui and harness . Ordering ui and harness and coming back with bake element. Office to reschedule ; ordrng 1 W10803991 (Control) and 1 W11245656 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Buda, TX 78610
Kevin
Job Details: 08/01/2022
"Arrived on site and found freezer LED module is out, this is causing ceiling lights in fresh food section to be dim. after replacement all interior lights are working properly, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS03
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/01/2022
"Arrived on site and removed fresh from evaporator cover and found frost buildup around thermistor, replaced fresh food evaporator. Also replaced control board kit. Sent several pictures and video to CS, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spicewood, TX 78669
Kevin
Job Details: 08/01/2022
"Arrived on site and customer has video of washer making a noise during the agitation cycle. Sent customer video to KB/service management. Disassembled washer and did not find any reason for noise. Replaced your case, cam kit, belt, and motor. This represents all moving parts that are functioning during the agitation cycle. Documented with techline 7734244894"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lakeway, TX 78734
Kevin
Job Details: 08/01/2022
"Arrived on site and replaced heating element for special project, your dishwasher is not leaking at the replacement, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kyle, TX 78640
Kevin
Job Details: 08/01/2022
"Arrived on site and found washer is unplugged, when connected to power washer immediately spins and lid is locked. Replaced control board and encoder and it will now complete a diagnostic cycle and is operating properly, job complete."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Austin, TX 78734
Kevin
Job Details: 08/01/2022
"Arrived on site and found error code for fan speed, took picture. set oven into a diagnostic and found hall sensor on blower motor is not reading any rpm. Sent a short video to KB/service management. ordrng 1 W11107275 (Fan motor)"
We serviced a
WHIRLPOOL MICROWAVE
Model JMDFS24JL00
Near Driftwood, TX 78619
Kevin
Job Details: 08/01/2022
Arrived on site and found microwave door will sometimes close and sometimes pop open. Spoke with techline and they recommended replacing soft close piston under microwave will also order bracket7734248850; ordrng 1 W11201804 (Piston) and 1 W11201393 (Bracket)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kyle, TX 78640
Kevin
Job Details: 08/01/2022
"Arrived on site and Washer has already been rebuilt twice, customer has a video of washer very off-balanced. Due to the severity the cabinet needs to be replaced as well as the basket, tub and all other dry components. Also found the washer top looks like someone pried open the lid lock. This will also need to be replaced. Entire washer will need to be replaced completely. control board, and harness will also be needed to ensure repair on next visit. spoke with CS and MS, we are rebuilding the washer completely to remove any further issue.; ordrng 1 W11219115 (Tub) and 1 W10752719 (Basket) and 1 W10676680 (Cabinet) and 1 W10849477 (Tub ring) and 1 W10752283 (Washplate) and 1 W11417466 (Control) and 1 W11211509 (Top) and 1 W11307244 (Lid latch) and 4 W11611669 (Impact absorber)s and 1 W11545744 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB04
Near Georgetown, TX 78626
Kimo
Job Details: 08/01/2022
Arrived onsite for for a refrigerator that stoped cooling in the refrigerator section. Upon arrival I found Rc63* fc24* then I checked the freezer and found frost/ice buildup on the back cover I gained access to the evap and found that it was covered in ice/ frost. I also found that the fan harness had a separation in that I advised customer to defrost the refrigerator over night with towels around it. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Georgetown, TX 78633
Kimo
Job Details: 08/01/2022
Arrived onsite for washer that is not going into wash. Upon inspection I found that the water inlet valves would not activate when called for. And a slow fill code stored. I installed new valves and tested unit and found unit operating as designed no leaks.
We serviced a
JENN-AIR RANGE
Model JGCP548HL00
Near Georgetown, TX 78628
Kimo
Job Details: 08/01/2022
"Arrived onsite for for range with a malfunctioning griddle. Upon arrival I tested the griddle and found that it would not turn on, I replaced the switch and tested several times griddle would turn on every time. job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Georgetown, TX 78633
Kimo
Job Details: 08/01/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304. After doing so I tested unit and found that the unit is operating as designed no leaks. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Kimo
Job Details: 08/01/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304. After doing so I tested unit and found unit operating as designed no leaks job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8500DR3
Near Georgetown, TX 78628
Kimo
Job Details: 08/01/2022
Arrived onsite to install previously diagnosed part. Upon arrival I found that the wrong parts was ordered. I am ordering 1x cord pt220L. I rescheduled cx for sat 08/06/22.; ordrng 1 PT220L (Cord)
We serviced a
WHIRLPOOL DRYER
Model WED8500DR3
Near Georgetown, TX 78628
Kimo
Job Details: 08/01/2022
Arrived onsite to install previously diagnosed part. Upon arrival I found that the wrong parts was ordered. I am ordering 1x cord pt220L. I rescheduled cx for sat 08/06/22.; ordrng 1 PT220L (Cord)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kyle, TX 78640
Leonardo
Job Details: 08/01/2022
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor. Test unit and unit test good job complete no leaks present at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/01/2022
Arrived on site to test unit for unit not washing. Test unit and unit filling with water but wash motor not coming on. Replaced sump and motor assembly. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB1
Near Kyle, TX 78640
Leonardo
Job Details: 08/01/2022
Arrived on site to test unit for burners turning on and off. Test unit and found unit working as designed. Showed customer new service pointer for new burner designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Kyle, TX 78640
Leonardo
Job Details: 08/01/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Kyle, TX 78640
Leonardo
Job Details: 08/01/2022
Arrived on site to test unit for console coming apart. Found damaged console replaced console test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Buda, TX 78610
Leonardo
Job Details: 08/01/2022
Arrived on site to replaced heating element due to special project. Replaced element test unit and unit test good no leaks present job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/01/2022
Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78739
Leonardo
Job Details: 08/01/2022
Arrived on site to test unit for unit stopping at around 20 minutes in every time. Test unit and unit giving F6E1 ui cant communicate with board. Ordering new ui and will replace ui and control board on return visit office to reschedule ; ordrng 1 W11413965 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Granite Shoals, TX 78654
Lou
Job Details: 08/01/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Kingsland, TX 78639
Lou
Job Details: 08/01/2022
"Arrived on site to inspect dryer drum not turning. Upon further inspection, I found the tension pulley had come loose from the mount. I disassembled the unit and found the belt beginning to fray. Customer advised the unit would make a chirping noise. Due to this being the second time in less than one month, I removed and replaced the tension pulley and belt and reassembled the unit and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB04
Near Kingsland, TX 78639
Lou
Job Details: 08/01/2022
"Arrived on site to inspect freezer damage. Upon further inspection, I found a large dent in the back panel on the right side halfway down (photos). Tested temps in the unit and got -2 degrees. Inspected the chassis, interior liner and door gaskets and unit is operating as designed. I advised the customer of my findings. No water connections to the unit. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Marble Falls, TX 78654
Lou
Job Details: 08/01/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit leaking water at the element nuts and damaging the harness, the control panel being damaged, and per techlines recommendations, I removed and replaced the main control, control panel and main harness and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Marble Falls, TX 78654
Lou
Job Details: 08/01/2022
"Arrived on site to inspect refrigerator modules not working. Upon further inspection, I found the two top modules, all three left side modules and the bottom right side module in the RC section not functioning. I removed and replaced the all of the modules and tested. The unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Granite Shoals, TX 78654
Lou
Job Details: 08/01/2022
"Arrived on site to inspect range control display showing error code. Upon further inspection, I found the display showing error code F1E0-main control failure. I removed and replaced the main control and tested. Oven is heating properly. Also, I find the front right burner switch had shorted (photo). I tested the front burner and its constant high setting. I contacted the landlord and advised of my findings and repairs to let them know the office would contact them to schedule return service for the switch. I am ordering all switches and office to schedule return service. The only switch needing replacement, at this time, is the front right burner switch. ; ordrng 2 WP3148952 (Front right/back left switch)s and 2 WP3149400 (Front left/back right)s"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Kingsland, TX 78639
Lou
Job Details: 08/01/2022
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F7E2-motor failure. Also found this unit with the bronze/copper bushings that are part of a service pointer (W11540964). I cleared the code and continued with testing. The unit began to dispense water into the tub and when the motor was to come on, the unit began to drain and show the error code. I am ordering the element per the service pointer and sump/motor assembly. Both parts will need to be replaced upon return service. No water leaks observed during service. Spoke with vendor regarding the POP and they are to email the paperwork to the office and this tech. Office to schedule return service.; ordrng 1 W11537778 (Element)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE01
Near Austin, TX 78756
Luis
Job Details: 08/01/2022
"Arrived on site. Found a defective led module,per service pointer installed updated led modules in fresh food and freezer section all leds working as designed. Replaced water filter,reset filter setting.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Briarcliff, TX 78669
Luis
Job Details: 08/01/2022
"Arrived on site for no ice. Ran icemaker through a cycle,icemaker ran through a cycle no water entering icemaker,power to valve. Disconnected water line from source to refrigerator no water from source customer will need a plumber"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78737
Luis
Job Details: 08/01/2022
"Arrived on site for light issues. Diagnosed 2 defective led modules,replaced freezer led module and upper back left led module in fresh food section. All leds working as designed, ; used 1 W11484836 (Led module) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78749
Luis
Job Details: 08/01/2022
"Arrived on site for water freezing. Removed damper cover,disconnected damper harness ran fan motor with damper door closed. Found air migrating out around damper housing,added sealer between liner gaps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78738
Luis
Job Details: 08/01/2022
"Arrived on site for no cool. Powered unit on compressor not powering on,installed new starter same issue diagnosed a defective compressor. Ordering compressor and additional parts. ; ordrng 1 W11504447 (Coupler) and 1 W11504433 (Coupler) and 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 R600akit (R600a kit) and 1 W11506635 (Access valve) and 1 w10843121 (Drier)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Lakeway, TX 78734
Luis
Job Details: 08/01/2022
"Arrived on site. Checked freezer temperature reading 0? in freezer and 37? in fresh food. Called tech support ran diagnostics all test passed,per tech support ordering ui control. Found defective led module per service pointer ordering updated led modules per autho S84638SR#7734243307; ordrng 1 W11411871 (Ui panel) and 12 W11484836 (Led modules)s"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near San Marcos, TX 78666
Andrey
Job Details: 07/30/2022
"Arrived on site to test unit for no heat, tested unit found shorted cutoffs and bad thermostat, replaced parts, tested unit , unit now functioning properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Marcos, TX 78666
Andrey
Job Details: 07/30/2022
"Arrived on site to test unit for no ice production, test unit found during ice harvest when door is closed nothing happens , but if you put door it the right spot the ice maker activates, inspected door harness and found harness broke and is effecting ice maker functions,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near New Braunfels, TX 78130
Andrey
Job Details: 07/30/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker lost its home position and weeping water valve, replaced parts, ran harvest cycle and water fill and all passed ice box fan running good, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Marcos, TX 78666
Andrey
Job Details: 07/30/2022
"Arrived on site to replace heater per service pointer, replaced heater, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near New Braunfels, TX 78132
Andrey
Job Details: 07/30/2022
"Arrived on site to test unit for uneven doors, tested unit found unit needed to be leveled, leveled unit, customer is satisfied with results, job complete"