We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS0
Near Buda, TX 78610
Leonardo
Job Details: 03/27/2024
Arrived on site to test unit for oven not igniting. Test unit and found and igniter. Replaced igniter test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rogers, TX 76569
Jonathan M
Job Details: 03/27/2024
"Arrived on site for a washing machine. That is not completing cycles. Inspected unit and work area. The customer advised that the unit will go through most of the cycle but that it sometimes does not complete out the cycle. I found the unit stuck in the drain upon entry and canceled out the cycle. Around the unit through diagnostics and found an F1 E1 (main control fault) and F2 E1 (UI stuck key) error codes. Due to the error codes, I went ahead and replaced the main control. Find the washer, unlevel and leaning towards the front left panel. I went ahead and adjusted the feet to level out the unit. I ran the unit through calibration cycle and then threw an auto test. Found the unit working an operating as designed. I did advise the customer that the issues with their main control, but did explain that off-balance loads will cause the unit to go into a drain mode and that they will have to cancel out that cycle in order to get the unit to start a new cycle. The customer was unaware of how to do that so I did show him. The unit is working an operating as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Austin, TX 78702
Wesley
Job Details: 03/27/2024
Arrived onsite and found unit is now working as designed following the last service. Spoke with property manager. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Temple, TX 76502
Jonathan M
Job Details: 03/27/2024
"Arrived on site for a washing machine that is going off balance and is making loud noises during operation. Inspected unit and work area. The customer stated that the unit runs all right if there are no clothes in the washer. However, when the unit has closed in it, it goes off balance on every load. She advised that she has to run lighter loads in order to be able to get the unit to at least finish out the cycle. The customer had clothes in the washer and I ran the unit through a drain and spin. I confirmed the customers complaint and found that as the unit was starting to ramp up, the unit was going off-balance, and every which direction causing the basket to hit the side walls and start screeching. I gained access to the back and found the shocks worn, but still in place. I found part of the tub, starting to show signs of where, on the off-balance, and as I was spinning the rotor, I felt something stuck between the tub in the basket. I could not get the item removed and so I am ordering a full rebuild for this washer. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11460604 (Tub) and 1 W11354541 (Stator) and 2 W11314394 (Spring)s and 6 W11314661 (Stator screws)s and 1 W11557803 (Rotor screw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Austin, TX 78745
Luis
Job Details: 03/27/2024
Ordering ui control; ordrng 1 W11655738 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Marble Falls, TX 78654
Lou
Job Details: 03/27/2024
"Arrived on site to inspect dishwasher damage to door. Upon further inspection, I found the lower right corner dented on the outer door panel (photo). I removed and replaced the outer door panel and transferred the control panel and handle to the new panel and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Austin, TX 78723
Ryan B
Job Details: 03/27/2024
"Arrived on site to inspect range for error code and tripping breaker. Found breaker only tripped while using bake. All 4 cooktops powered on no issue, and broil worked. Heated unit with broil to dry out faulty bake element. After drying out element, set unit to bake and confirmed bake element is now working and not tripping the breaker. Picture of bake element glowing while reaching temperature included. Unit is running as intended. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78723
Ryan B
Job Details: 03/27/2024
"Arron site to inspect clicking noise. Found rollers and idler had to much play as well as various places where unit could be tapping on itself. Replaced rollers, idler, and added pads. Tested unit, unit is no longer clicking and is running as intended. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Buda, TX 78610
Ryan B
Job Details: 03/27/2024
Arrived on site to add feet and sound pads. Replaced feet and added sound pads. Customer stated unit sounds way better. Unit is running as intended. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ10
Near New Braunfels, TX 78132
Tim M
Job Details: 03/27/2024
"Arrived on site to install previously diagnosed parts. Replaced damper control no issues or noise after testing. Installed foam strip under gasket per Whirlpool service video. Fluffed up gasket with heat gun, FC door is sealing properly. At this time unit is running and functioning as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Marion, TX 78124
Tim M
Job Details: 03/27/2024
"Arrived on site to test unit for not drying dishes. Tested unit found all components engaging properly. Stated to customer that unit requires rinse aid to help the drying process. Advised customer to start using rinse aid and to prop open the door after cycle is complete to aid in the process of drying. Unit is running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Georgetown, TX 78633
Gerry C
Job Details: 03/27/2024
"KCGS556ESS05 Arrived to inspect ignition issue. The only affected burner was the center one and while down within the detention area, it would not ignite every time. This being an issue specific to the dual burner valve assembly, I advised the customer to keep the knob pressed during rotation and the issue is fully corrected. The customer was able to perform the ignition in that manner and I advised it on all of the other burners as well. Operational test good, no gas leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near San Marcos, TX 78666
Tim M
Job Details: 03/27/2024
"Arrived on site to test unit for power cord issues. Upon inspection power cord was uninstalled. Installed power cord with the hardware provided, tested unit, unit is now running as designed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Manor, TX 78653
Matthew
Job Details: 03/27/2024
Arrived on site for me about powering on at all. Inspected unit and will not respond. Verified supply voltage and found plug was not inserted All the way into socket. Secured plug and tested. Unit is functioning as designed. Job complete
We serviced a
KITCHENAID OVEN
Model KOCE507ESS22
Near Austin, TX 78731
Joe Z
Job Details: 03/27/2024
Arrived on site to install previously ordered part. Installed appliance manager. Test unit and unit is operating as designed. Customer will monitor unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78737
Scott
Job Details: 03/27/2024
"Arrived on site ,replaced basket ,suspension,gearcase ,cam and actuator . Basket came with new hub. Ran calibration and test wash . All checked normal . No water leaks detected at time of service . Job complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Fort Cavazos, TX 76544
Tyler
Job Details: 03/27/2024
Arrived on site for dishwasher not washing dishes. Upon arrival confirmed issue and found f4e3 in diagnostics. Found wash motor failing and replaced it. Tested unit and found dishwasher working as designed with no leaks. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Woodway, TX 76712
Jonathan M
Job Details: 03/27/2024
Arrived on site for a refrigerator that is frosting in the freezer section. Inspected unit and work area. The customer showed me exactly what was going on and we found frost buildup in the upper left-hand corner of the freezer section at the door. I found that the left-hand side of the door was not closing fully. I removed the door and check the slides. Found the left hand slide had not been fully pushed back at the factory. I adjusted the left-hand slide and tested the unit. Found the door opening and closing as designed with no air gaps present leading towards the frost buildup. I remove the frost up at the top of the freezer and advise the customer that they can either remove the rest of the frost or let it dissipate over the next few weeks. The unit is now working an operating as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS08
Near Horseshoe Bay, TX 78657
Lou
Job Details: 03/27/2024
"Arrived on site to inspect refrigerator light not working. Upon further inspection, the customer opened the right RC door and the RC interior light failed to turn on. I closed the switch and let it pop open and the light came on. I found the switch is sticking and will need to be replaced. I tested the unit and it is operating as designed other than the switch. I am ordering the RC right door switch, CNOTE-LSO PER CUSTOMER REQUEST and CNOTE-SCHEDULE RETURN SERVICE WITH TICKET #408284 and scheduled return service for 04/24/24 at the customers request. No water leaks observed during service.; ordrng 1 W11291138 (Switch) and 1 CNOTE (SCHEDULE WITH TICKET #408284) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near New Braunfels, TX 78132
Tim M
Job Details: 03/27/2024
"Arrived onsite to replace previously diagnosed LED lights in FC. Replaced and tested, unit is functioning as designed, job complete."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/27/2024
"Arrived on site to test unit for excessive noise. Found no signs of gearcase failure. Basket is nice and balanced. Replaced gearcase, splutch assembly, suspension kit, belt, shift actuator and motor run capacitor. Unit working as designed. Advised customer to monitor and if issue persists to contact Maytag. No leaks detected. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE00
Near Leander, TX 78641
Maurice R
Job Details: 03/27/2024
Arrived onsite to install trim on refrigerator. On inspection the trim part was broken. Ordering new trim. ; ordrng 1 W10714136 (Trim)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near VLG O THE HLS, TX 78738
Joe Z
Job Details: 03/27/2024
"Arrived on site for unit not powering on. Upon arrival, inspected unit and console is dark and not responding. Test polarity and is correct. Inspected junction box and connections are good. Found voltage ends between L1-fuse ( blk) wire in harness. No voltage is reaching control. Need to order harness. Office to reschedule ; ordrng 1 W11397505 (Harness)"
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Round Rock, TX 78681
Miguel
Job Details: 03/27/2024
Arrived on site for cooktop being scratched by previous tech and burners not working right. Replaced panel. Front left burner flame is uneven and center burner has large flame. Switched burner head and now all problems are in front center. Does not have a simmer orifice. Will need new burner head and will require proper orifice. Reset for wed pm. ; ordrng 1 W11428599 (Convertion kit lp) and 1 W11319683 (Burner head)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78744
Leonardo
Job Details: 03/27/2024
Arrived on site to install new mounting bracket in right side. Secured bracket and unit to cabinet test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Kyle, TX 78640
Leonardo
Job Details: 03/27/2024
Arrived on site to test unit for sparking. Test unit and found shorted doodle. Replaced diode test unit and unit test good unit heating correctly at this no sparking.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Granite Shoals, TX 78654
Lou
Job Details: 03/27/2024
"Arrived on site to inspect washer not spinning out the clothing. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long/no fill. Cleared the code and continued with testing. The unit completed testing, but I noticed the water level not over the washplate when filling. The customer described the amount of clothing theyre putting into the unit which told me that shes not putting enough clothing into the unit and its not getting enough water which in turn is causing the unit to get off balance and not completing the cycle. Also found the customer is using too much detergent. I retested a few more times and each time I noticed the unit not getting enough water. I tilted the unit back and inspected the components underneath and found all components good. When I went to check the valve screens, I found the hot water valve, at the wall, was not turned on. Removed the hoses from the unit valve and inspected the valve screens and they are good and clear. Re-attached the hoses and retested the unit in diagnostics and this time the water level was correct and the unit completed testing. I made recommendations for use and care, as well as, detergent use. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
UNKNOWN VENTHOOD
Model UVL6036JSS2
Near Georgetown, TX 78628
Miguel
Job Details: 03/27/2024
Arrived on site for lights flickering. Found what seems like flickering on level 1. When switched to level 2 they are working normally. Called tech line. Level 1 has lower voltage and can appear to flicker but they are not. Working as designed. Call complete. File # 7738766335
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near San Marcos, TX 78666
Tim M
Job Details: 03/27/2024
"Arrived on site to replace top cabinet. Replaced cabinet, unit is now functioning as designed, job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Marble Falls, TX 78654
Lou
Job Details: 03/27/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase failure of leaking oil and leaking oil onto the clutch and rotor, I removed and replaced the gearcase, slider, clutch and rotor and calibrated the unit. Tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS05
Near Austin, TX 78704
Scott
Job Details: 03/27/2024
"Arrived on site ,replaced side trim pieces . Top panel is now sitting flush . No other issues found . No water leaks detected at time of service . Job complete ."
We serviced a
WHIRLPOOL COMPACTOR
Model TU950QPXS2
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/27/2024
"Arrived on site to test unit for not being able to pull bin out. Found ram was stuck down preventing door from being opened. Found breaker was tripped. Reset breaker and replaced switch, unit now working as designed. Job complete."
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Kyle, TX 78640
Ryan B
Job Details: 03/27/2024
"Arrived on site to replace suspension diagnosed on previous trip. Replaced suspension due to bounce in basket, replaced suspension bounce has decreased significantly. Ran diagnostic cycle unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD708MSS00
Near Temple, TX 76502
Jonathan M
Job Details: 03/27/2024
"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised the unit had stopped making ice so they bought store-bought ice to be able to Spence ice other ice dispenser. After this, they noticed that the ice is completely clumped in the ice container and was causing the bay alarm on the icemaker not to be able to open and close properly. Since then, they have been able to get the icemaker to work. However, she advised that when they remove the ice clump from her ice container, the food inside of the freezer was falling out, and their ice cream was almost like soup. I took temperature of the refrigerator and freezer sections and found the freezer sitting at 3?F. I found the refrigerator temperature at 36?F. I found no evidence of any defrost issue or compressor issues with the unit. I ran the unit through diagnostics and did not find any stored error codes. I called whirlpool techline and spoke to Aaron SR# 7738770363. He had me ask the customer several questions about what happens with the machine whenever theyre losing their cool. The customer advised that the unit still has lights on in the refrigerator and freezer sections and that the machine just fixes itself when it wants to. Can you advise that it usually recovers within 24 hours of when they initially find The items defrosting. Aaron advised that because theyre not losing power and they are starting to re-cool within 24 hours of losing the call every single time, the issue would have to be with the door being left a jar. Advised to make no repair at this time and advise the customer to take a video of what is happening so that they can see if theres anything going on with the unit itself. I did advise the customer of techlines findings. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Waco, TX 76710
Jonathan M
Job Details: 03/27/2024
"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised the unit got stuck in the middle of a harvest and has not been able to be reset since. I did confirm that the twist tray was angled diagonally, and not moving. I tested the icemaker and found that the motor would not turn. I replaced the icemaker and tested the unit. Found the unit harvesting and filling as designed. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, TX 78641
Maurice R
Job Details: 03/27/2024
Arrived onsite for previously diagnosed parts. Installed the control board and ran the unit in diagnostic cycle. The unit completed the diagnostic mode with no issues. No water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78744
Leonardo
Job Details: 03/27/2024
Arrived on site to test unit for leaking. Ran unit for over 40 minutes no leaks present. Found customer had a lid on bottom rack blocking the spray arm from turning and can cause unit to leak. Advised customer to check unit after loading to make sure not is obstructing the spray arms from turning. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Temple, TX 76501
Jonathan M
Job Details: 03/27/2024
Arrived on site to install previously diagnose to park. Inspected unit and work area. I replaced the door switch and found the unit working and operating as designed. Call complete.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Leander, TX 78641
Maurice R
Job Details: 03/27/2024
Arrived onsite for dishwasher with error F7E2. Installed a new pump & motor and tested unit. Dishwasher completed the diagnostic cycle with no issues. The unit is operating as designed and no water leaks detected during service.
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Leander, TX 78645
Maurice R
Job Details: 03/27/2024
"Arrived onsite for knobs in wrong position. On inspection the 2 right knobs were interchanged, I switched back to the original spot."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Spicewood, TX 78669
Luis
Job Details: 03/27/2024
"Arrived on site. Found filter housing defective,ran icemaker through a cycle diagnosed a defective icemaker,replaced icemaker and filter housing tested housing operation good ran harvest test passed ran fill test passed"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Briarcliff, TX 78669
Joe Z
Job Details: 03/27/2024
"Arrived on site for flames too large and melted knobs. Upon arrival, inspected unit and found all knobs have melted. Flames are too large. Adjusted all valves and flames are now correct. Replaced all knobs. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near New Braunfels, TX 78132
Tim M
Job Details: 03/27/2024
"Arrived on site to install previously diagnosed damper. Installed damper no noise present when tested. Sealed gap between liner and cabinet. Unit is now running as designed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHW
Near Fort Cavazos, TX 76544
Tyler
Job Details: 03/27/2024
Arrived on site for dishwa needing upper rack. Upon arrival reconfirmed issue. Installed part and found it working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Temple, TX 76501
Jonathan M
Job Details: 03/27/2024
Arrived on site for a washing machine that wont drain. Inspected unit and work area. The customer advised the unit was doing just fine until it stopped draining at all. I checked underneath the washer and found no evidence of any broken wires. Gained access to the drain pump and found a piece of copper wire stuck inside the drain pump assembly and had eaten up at the impeller on the drain pump itself. Went ahead and replaced the drain pump and ran the unit through an auto test. Found the unit working and operating as designed with no leaks present during operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Bastrop, TX 78602
Matthew
Job Details: 03/27/2024
Arrived on site to complete sealed system repair. On arrival. Customer stated they had went ahead and replaced the refrigerator. No need to complete todays visit.. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Austin, TX 78744
Leonardo
Job Details: 03/27/2024
Arrived onsite to test unit for spark damaged in holders and rack. Replaced all holders and rack test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Leander, TX 78641
Miguel
Job Details: 03/27/2024
Arrived on site for dishwasher not dissolving all the soap. Ran test and found no errors. Found spring on dispenser door broken so it never fully opened. Replaced dispenser. Verified operation. Call complete.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW07
Near Smithville, TX 78957
Matthew
Job Details: 03/27/2024
"Arrived onsite to replace faulty components. Replaced main board, UI and thermistor. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Uhland, TX 78640
Leonardo
Job Details: 03/27/2024
Arrived on site to test unit for not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Leander, TX 78641
Miguel
Job Details: 03/27/2024
Arrived on site for dryer making a noise. Ran test and found lower wheel turning separate from motor. Removed door panel. Confirmed motor welded to blower and not turning. Had to break off motor. replaced motor and blower. Verified operation. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Manor, TX 78653
Matthew
Job Details: 03/27/2024
Arrived on site for unit not dispensing ice. Replaced Auburn motor and coupling as instructed by previous tech. Tested unit and unit is functioning properly. Job complete.
We serviced a
KITCHENAID RANGE
Model KSEB900ESS6
Near Meadowlakes, TX 78654
Lou
Job Details: 03/27/2024
"Arrived on site to inspect range oven damage and control issues. Upon further inspection, I found the control panel lower console pushed up into the control panel on the left side. I was able to pull it down and seat it properly. Customer advised the oven wasnt cooking properly and I found the unit temp display reading in Celsius. I went into the tools function and demonstrated to the customer how to change the temp reading and changed it to Fahrenheit. Demonstrated how to make changes in he control panel and made recommendations for use and care. Unit is operating as designed, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Maxwell, TX 78656
Ryan B
Job Details: 03/27/2024
"Arrived on site to inspect unit for no power. Upon closer inspection found fuse blown replaced fuse, tested unit, unit is now powering on and heating. Job complete."
We serviced a
KITCHENAID OVEN
Model KOSC504PPS
Near New Braunfels, TX 78130
Tim M
Job Details: 03/27/2024
"Arrived on site to test unit for F9E0 miswire. Customer stated unit just got installed and this code appeared. Cycled power, unit powered on properly. No error code present. Set temp to 350? and preheated, unit reached correct temp. Unit is running as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Cedar Park, TX 78613
Miguel
Job Details: 03/27/2024
"Arrived on site for unit not cooling, found compressor not pumping. Recovered refrigerant. Replaced compressor and filter drier. Installed service valve. Verified operation. Call complete."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, TX 78728
Wesley
Job Details: 03/27/2024
Arrived onsite and found unit was leaking from putting powder bleach in the liquid cup and soap. Unit leaking soap splatter. All else checks good. Advise customer on use and care.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near New Braunfels, TX 78130
Andrew
Job Details: 03/27/2024
Arrived on site to test unit for RC temps fluctuating. Found thermistor reading open. Replaced diffuser and thermistor right above diffuser. Found FC had frost up around on top right corner. Upon further inspection found center mullion was bowed and preventing gasket from sealing properly. Attempted to form gasket with heat gun multiple times with no success. Reported findings with Techline and unit is sent for review. SR#7738771959
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Andice, TX 78628
Miguel
Job Details: 03/27/2024
Arrived on site for dishwasher not working. Display does not respond to touch. Showing incomplete digits. Replaced console. Found Fae2. Replaced vent motor. Completed diagnostics. No leaks. Found door has rust damage and is peeling on top. Ordering panel. Reset for fri am. ; ordrng 1 W11461694 (Panel)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Spicewood, TX 78669
Luis
Job Details: 03/27/2024
"Arrived on site. Ran diagnostics water pan not fully filling,replaced recirculating pump,sanded down evaporator plate ran unit through a normal cycle ice slab formed,slab slid down to grid cutter eventually. Ran diagnostics all test passed. ; used 1 W11542867 (Pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Smithville, TX 78957
Matthew
Job Details: 03/27/2024
Arrived onsite for unit rattling during spin cycle. Customer had several videos. Per service pointer customer experience may be due to the Back panel alignment . Ordering replacement panel. Set to return April 8th. Bringing gear case as precaution.; ordrng 1 W11486091 (Rear panel) and 1 W11551646 (Spanner) and 1 W10902814 (Wahplate)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near West Lake Hills, TX 78746
Joe Z
Job Details: 03/27/2024
Arrived on site to install previously ordered part. Replaced sump and motor assembly. Test unit and is operas designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Round Rock, TX 78665
Maurice R
Job Details: 03/26/2024
Arrived onsite for oven shutting down. On inspection found that this issue has been going on for a while. I found error F6E0 in memory. I replaced the UI and called tech support. Tech said that it has to be connected to the internet to get updates. Customer connected the unit to the internet. Told customer to use in see if the updates stop the unit from going to the home in the middle of baking. Sr7738760770
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Georgetown, TX 78633
Sterling
Job Details: 03/26/2024
On arrival verified complaint of unit off. Checked voltage and polarity at outlet is good. Fuse is blown. Customer states fuse blew when opening the door. Door interlock assy will need to be replaced as well as fuse. Ordering 1x W11493414. Reschedule for 4/2; ordrng 1 W11493414 (Interlock assy)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ4
Near Leander, TX 78641
Lou
Job Details: 03/26/2024
"Arrived on site to inspect range oven light not turning on. Upon further inspection, as I removed the light cover, the customer advised that the light will come on when the button is pressed on the control, but wont come on when the oven door is opened. I found that this unit does not have a door switch that would turn the light on when the door is opened. I verified this info by researching the parts diagram and found no switch in the diagram. I advised the customer of my findings. I tested the light by turning the light on at the control and it is operating as designed. No repairs needed at this time, unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near San Marcos, TX 78666
Leonardo
Job Details: 03/26/2024
Arrived on site to test unit for unit not washing. Test unit and found and wash motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near San Marcos, TX 78666
Ryan B
Job Details: 03/26/2024
Arrived on site to inspect unit for not heating. Upon arrival unit heated and tumbled as designed. Customer stated before issues occurred the screen steamed over. Advised customer that is probably due to a ventilation issue causing steam to be stuck within unit. Also the more twist & turns and length of ventilation run can have affect on the moisture escaping through vents. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Pflugerville, TX 78660
David Z
Job Details: 03/26/2024
Arrived on site to install new ice bucket and ice door. Replaced both parts and tested function. Verified all working as designed and dispensing properly. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDM04
Near Austin, TX 78753
Scott
Job Details: 03/26/2024
"Arrived on site for fridge door scratched . Sent fresh food door , will need freezer door . Ordering door . No water leaks detected at time of service . Call to set return ; ordrng 1 LW10638683 (Fz door SS)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78737
Matthew
Job Details: 03/26/2024
Arrived onsite for unit not drying. Upon arrival inspected unit. Found customer ran a test cycle prior to moving-in and noticed water on the interior walls. Notified customer that normal use with the addition of rinse aid will reduce the amount of standing water in the tub. Showed customer that heating element is functioning properly. Customer will monitor. Job completed
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Georgetown, TX 78626
Maurice R
Job Details: 03/26/2024
"Arrived onsite for oven with keyboard lock. On inspection it says to swipe up to unlock put never unlocks. Installed new ui on unit and powered back up,Heated the unit up to 250?.The oven is operating as designed from the factory."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Marcos, TX 78666
Ryan B
Job Details: 03/26/2024
"Arrived on site to replace LED module diagnosed on previous trip. Replaced led module, unit is now brightly illuminated and running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near New Braunfels, TX 78130
Tim M
Job Details: 03/26/2024
"Arrived on site to test unit for not draining properly. Upon inspection found drain hose pushed too far into drain pipe and retainer clip was not seated properly on the drain hose. Adjusted the retainer clip and installed drain hose properly. Tested unit, unit is now functioning as designed, no leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Kyle, TX 78640
Ryan B
Job Details: 03/26/2024
"Arrived on site to inspect unit for gurgling noise. Upon closer inspection found control damper was the only fan/ cooling system component making any excess noise. Evap and compressor fan were free of obstruction. Replaced damper, tested unit, unit is running as intended. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78717
Paul
Job Details: 03/26/2024
Arrived onsite for a dryer not heating correctly. The tenant in apt# 8303 stated the dryer was switched out. I returned to the office and they found out maintenance had moved the dryer to apt# 9104. I found the thermal fuse open. I replaced the thermal fuse but was not able to test the drier because maintenance had it out in the middle of the kitchen floor at this time. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fort Cavazos, TX 76544
Tyler
Job Details: 03/26/2024
Arrived on site for washer with broken washplate and making a loud noise. Upon arrival found plate failure and replaced it. I also found rotor screw loose and slider broken. Replaced slider and tightened screw and found noise gone and unit working as designed. Call complete ; ordrng 1 W10734521 (Slider(truck stock))
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Manor, TX 78653
Joe Z
Job Details: 03/26/2024
"Arrived on site for F1-E0. Upon arrival, there is no error code present. Ran diagnostics and got F1-E0 internal board failure. Need to replace control. Replaced control and test unit. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Jarrell, TX 76537
Sterling
Job Details: 03/26/2024
On arrival verified complaint of not dispensing ice. Found ice bucket is frozen up. Looks like from a defrost. As there is little to no frost build up verified gasket is sealing to the door. Ice chute is sealing as well. Customer does state they go into the RC section often for drinks as well as drawer had been left open. Doors are level and sealing. Unit is cooling properly. All mechanical functions are correct. Cleared ice and verified unit does dispense ice. Ice maker harvested and I was able to dispense the new batch of ice. Unit is working as designed advised customer on use and care. Job complete no leaks detected during service
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Pflugerville, TX 78660
David Z
Job Details: 03/26/2024
Arrived on site to diagnose cooktop with all burners clicking when lighting. Verified that this is a normal behavior. All burners should be clicking when lighting. Customer provided closing documents showing in warranty. Call completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Driftwood, TX 78619
Matthew
Job Details: 03/26/2024
"Arrived onsite for unit frosting in freezer section. Inspected and found only some food product with frost on packaging. The door seal was good and no signs of air migration into cabinet. The liner was free and clear of any frost buildup. Noticed that the frost was on items with high moisture content, like packages of chicken. Other products had no buildup. Unit is functioning as designed. Job complete."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Driftwood, TX 78619
Matthew
Job Details: 03/26/2024
Arrived on site to complete conversion to LP orifice. Converted and tested. Unit is functioning properly. Job completed
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Round Rock, TX 78665
David Z
Job Details: 03/26/2024
"Arrived on site to diagnose range with burner sparking downwards. Examined unit and found the front left burner was arcing to the bottom of the burner head, sometimes to the top. I cleaned off the burner head and cap, and scraped a clean surface on the cap. Retested and found unit is a lot more consistent about lighting now. Advised on proper use and care. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78739
Matthew
Job Details: 03/26/2024
Arrived on site for unit filter being stuck. Upon arrival inspected unit and found filter was not rejecting from housing. Disassembled and found ejector had fallen off. Replaced housing and tested. Unit is now functioning properly. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS05
Near Austin, TX 78732
Paul
Job Details: 03/26/2024
Arrived onsite for a refrigerator with a door screw missing. I found one of the screws that mount the door to the FC basket missing along with the washer. The threads in the basket looked messed up and will need to be tapped. If this doesnt work the door would also need to be replaced but the contractor wants to try this since they close on this home in two weeks. Ordering W10761334 screw & W10001190 washer. RS for Wed 4/3/2024; ordrng 1 W10761334 (Screw) and 1 W10001190 (Washer)
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Austin, TX 78738
Paul
Job Details: 03/26/2024
Arrived onsite for an ice machine over producing ice. I found the bin thermistor way out of range causing the issue. I replaced the bin thermistor and tested the machine. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
JENN-AIR RANGE
Model JGS1450ML0
Near Georgetown, TX 78633
Gerry C
Job Details: 03/26/2024
"JGS1450ML0 Arrived to inspect flame height and ignition issues. The unit is on a LPG system and was still set for NG. The customer provided the leftover parts from installation, which had the LPG kit and I corrected the issue and tested. The LPG kit was installed, regulator set correctly and low flame height was adjusted on all burners. No gas leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
Sterling
Job Details: 03/26/2024
On arrival verified complaint of not washing. Ran diag cycle and found wash motor is humming but not activating. Unit fills and drains correctly and heater works. Replaced the sump assy and retested unit. Unit is now working correctly. Job complete no leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elgin, TX 78621
Scott
Job Details: 03/26/2024
Arrived on site for washer asking noise when spinning . Found gearcase has failed . When turning gearcase makes weird noise .replaced gearcase and cam . Ran calibration and diagnostics wash test all checked normal. No water leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Harker Heights, TX 76548
Tyler
Job Details: 03/26/2024
"Arrived on site for washer needing previously diagnosed rebuild. Upon arrival 8nstalled gearcase, hub, belt, washplate and screw. Tested unit and found no leaks, noise no longer present, and working as designed. Call complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Burnet, TX 78611
Miguel
Job Details: 03/26/2024
"Complaint was that ice machine was making loud noises. Ran diagnostics and confirmed fill valve, compressor and pumps all working. No noise, customer has video. Sounds like it runs out of water. Replaced recirculating pump with water sensor. Verified operation. Call complete."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Austin, TX 78731
Wesley
Job Details: 03/26/2024
Arrived onsite for not washing and error code and verified f7e2. Ordering pump to repair. ; schdld next appmnt for 4/4 THU !
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Seguin, TX 78155
Tim M
Job Details: 03/26/2024
"Arrived on site to test unit for no operation. Upon arrival customer stated unit did not drain properly. She was washing a load of towels and she noticed unit still had water after cycle was completed. Tested unit found all components engaging properly. Explained to customer that when unit goes off balance due to heavy loads, unit will try to rebalance 3 times. When that doesnt work unit will shut down cycle. Advised customer to make sure loads are balanced for unit to work properly. At this time unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Jarrell, TX 76537
Sterling
Job Details: 03/26/2024
On arrival verified complaint of no ice or water. Ran test on ice maker and verified a function is good. During fill and water disp found valve hums. Checked voltage at valves and its good. Checked water flow and there was no water. Turned on water and confirmed all functions are operational. Job complete no leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78744
Joe Z
Job Details: 03/26/2024
"Arrived on site to install previously ordered parts. Installed belt guard, belt and retaining screws. Test unit and is operating as designed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Seguin, TX 78155
Tim M
Job Details: 03/26/2024
"Arrived on site to replace previously diagnosed parts. Replaced basket assembly and suspension as precautionary, tested unit, unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Austin, TX 78741
Luis
Job Details: 03/26/2024
"Arrived on site for damaged fresh food door,customer had door shipped from manufacturer,replaced fresh food door checked door seal good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leander, TX 78641
Gerry C
Job Details: 03/26/2024
"WRS315SDHZ08 Arrived to inspect door closing issue. I found the door height severely off and the machine also required leveling to prevent gravity from constantly pulling out on the doors. The RC crisper drawers were binding so badly they could not fully close without excessive force, also contributing to the door issue. I removed plastic fouling from the crisper slides and applied a food and plastic safe lubricant. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Austin, TX 78741
Luis
Job Details: 03/26/2024
"Unit 5104Arrived on site for damaged fresh food door,customer had door shipped from manufacturer,replaced fresh food door checked door seal good."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Dripping Springs, TX 78620
Matthew
Job Details: 03/26/2024
Arrived onsite for unit not venting properly and pushing back into home. Tested and found unit not installed properly. The cabinet cutout and duct are gapped about 7 inches across and 2 inches wide. Took pic. Notified customer that the builder will need to have the issue corrected. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Round Rock, TX 78665
David Z
Job Details: 03/26/2024
Arrived on site to diagnose range with loose console. Found the console bracket screws loose. Tightened screws and minimized console flex. Unit working as designed. Repair completed.