On arrival verified complaint of making noise. Customer showed video of sound. Evap fan is hitting ice. Inspected unit and found ice fill tube is splashing water. Ordering kit W11750811 per sp w11750800. Office to reschedule. ; ordrng 1 W11750811 (Tube kit)

"KODE900HSS21 Arrived on site for F6E4 code. Upon arrival, confirmed stored error. Cleared codes. Ran all component activation and passed all tests. Customer stated the oven will shut off during preheat and display the error. Tested upper over and preheated to 350F with no issues. Posted on service thread and advised to replace console and control at the same time. Returning with console. Customer agreed to reschedule Dec 11th. ; schdld next appmnt for 12/11 WED !"

"WTW8127LW1 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11449841 gearcase. Tested unit and ran diagnostics and passed with no issues. Unit is functioning as designed. No Water leaks detected at this time."

"On arrival verified complaint of lock posted visual inspection so broken lid lock will need to replace the latch further inspection in the machine shows unit is not fully drained inspection under the unit shows a broken harness attempted to run Diag to confirm other component operations and control board was not fully responsive We need to replace in total main control W11626074, lower harness W11643701 ,lid lock and possibly strike. Ordering main control and lower harness. As well as the clip for the lower harness W11284522. ; ordrng 1 W11643701 (Lower harness) and 1 W11626074 (Main control) and 1 W11284522 (Clip)"

On arrival verified complaint of no lights functioning in RC section and filter cover broken. Replaced filter cover. On inspection found pantry lights are out but receiving voltage. Installed modules and lights returned to function except the RC light assy. RC light is receiving 13.7 vDC. Ordering light assy W11527432 and led module board W11043763 just in case. Installed module w11683243 and wp67006331. Rescheduled for 12/13; ordrng 1 W11527432 (Led module) and 1 W11043763 (Cntrl)

On arrival verified complaint of not making ice in RC ice maker. On inspection found temps are -2 in FC and 37 in RC and ice maker box is 2 degrees. Ran fans test and all fans including ice maker fan are working. Ran ice maker errors and got E5. Pulled ice maker and found limited fill from valve. Replace ice maker in RC section and water valve. Unit is now functioning correctly job complete installed w11658802 and w11579561

"WED560LHW2 Arrived on site for unit making loud noise. Upon arrival, found motor making slight rattling noise. Also dryer vent is bent. Proceeded to replace W11234001 motor and W11327190 blower wheel. Tested unit and now unit is functioning as designed."

On arrival verified complaint of leaking. Found floor damage and ceiling damage in the room underneath the kitchen. See quick pics. Ran diag cycle and found tub is leaking where sump attaches. Dropped sump and verified gasket is good. Recommend replacing tub due to slight bend in seal area. Ordering tub W11409865. Office to reschedule. 2 call count; ordrng 1 W11409865 (Tub)

On arrival verified complaint of not functioning. On inspection found drain pump running constantly. Verified pressure hose is clear. Replaced main board and ran diag. Found all components activate correctly but belt is squeaking replaced belt. Unit is now functioning correctly job complete. Installed w11239857 and w11603810

"Arrived on site to test unit for not heating. Upon arrival customer stated unit is not heating and the timer wont shut off unless the door is open. Will run continuously. Removed back panel and tested fuses and element, all reading properly. Replaced timer (W10857612) and tested unit, unit is now heating and is running as designed, job complete."

"Arrived on site to test unit for long dry times. Tested unit, unit is heating. Ran a vent test, test shows vent is restricted. Cleaned the vent out and tested, unit now has proper airflow. Advised to run a cycle and monitor. Unit is now running as designed, no parts installed, job complete."

"Arrived on site to replace previously diagnosed part. Replaced harness (W10746377) and ran a diagnostic cycle, all components are properly engaging. No new stored error codes. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for no heat. Ran a vent test, found good airflow. Gained access to internal components, found element reading open. Removed element and found coil has broken. Replaced heating element (WP3387747) and tested unit, unit is now heating and is running as designed, job complete."

"Arrived on site to test unit for flame under burners. Upon arrival customer stated they were heating up a pot of water and after 3-5 minutes it started to flame under it. Inspected unit, found no evidence of any shorts. Engaged the rear left burner for 5 minutes, no smoking or flames. Noticed all 4 burners are warped. Replaced all fours elements (WP660532) X2 (WPW10259865) X2. Engaged all elements for 5 minutes, after initial burn off all elements are engaging properly and unit is running as designed. Advised customer to make sure no grease or food lands onto the elements while in use to prevent any potential fire. Job complete."

"Arrived on site for not heating. Upon arrival, inspected unit and found heater has failed. Need to replace heater. Replaced heater W10518394. Test unit and heater is now operating. No leaks present"

"Arrived on site to test unit for not heating. Upon arrival customer stated unit will not heat and cooling fan would turn on and not shut off unless power is cycled. Verified issue, when engaging a bake cycle the temp showed 113? and would change. Found F3E0 oven sensor error code stored. Replaced oven sensor (W10859573) and control (W11261167) as precautionary. Tested unit, unit is still not heating properly. Contacted SW, after testing all components like the TOD and elements, found that the door switch is not closing all the way and preventing the relays to stay energized and heating. Will need to order door switch. Ordering parts, rescheduled for 12/11.; ordrng 1 W10883049 (Door latch)"

"Arrived on site to test unit for install issues. Upon arrival customer presented issue, brackets that hold the unit in its cavity have slipped out of there designated spots causing the unit to lean forward whenever the door is opened. Also kick plate screw was found. Installed under counter brackets and and secured kick plate. Issues have been resolved and unit is functioning as designed, no parts installed, job complete."

"Arrived on site to install previously ordered parts. Replaced handle, control panel and all 4 wheels. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site to test unit for tripping breaker. Upon arrival customer stated unit would trip the breaker after 20 minutes of use, builder replaced the breaker. Unit continued to trip the breaker so builder replaced it with a GFCI breaker, unit has not tripped since. Attempted to remove unit from cavity, power cord has no slack in it, would have to remove power from unit to test. Ran a cycle, breaker did not trip. Contacted Techline to document SR#7740476668, and called SAFETY to document SR#7740401656. Advised customer if the issue returns to call Whirlpool for next steps. Unit is running as designed, no parts installed, job complete."

"Arrived on site for making noise. Upon arrival, inspected unit and found noise coming from evaporator fan. Removed evaporator panel. Found evaporator motor is running loudly. Replaced evaporator fan motor WP2315549. Unit is now operating as designed. Job complete"

"Arrived on site for not operating. Upon arrival, inspected unit and found door switch is fractured. Used door switch WP3406107 from truck stock. Test unit and is operating as designed. Job complete"

Arrived on site to test unit for no power. Found breaker to unit was off. Turned breaker on and unit now working as designed. No signs or arcing or grounding out. Advised customer to monitor and if issue persists recommend having contractor replace faulty afci/gfci breaker. No parts replaced at this time. Job complete.

Arrived on site to install previously ordered part. Replaced light assembly W1147191 and units lighting is correct. Job complete

Arrived on site for washer not completing cycles and full of water. On arrival found harness to drain pump broken and repaired it then retested washer. Found it working as designed with No leaks. No parts installed Call complete

"Arrived on site for refrigerator needing w11671282 motor, wp63052-2 impeller, w11378860 spacer, wpw10309864 divider, and w11227371 spigot, and w11677733 water tube. On arrival installed parts. Tested ice dispenser and found it working as designed. When I tested the water dispenser I found valve is sticking open and causing water to not stop dispensing. Rescheduled customer for 12/13/24 to complete repairs. ; ordrng 1 W11548535 (Valve) and 1 W11706229 (Res)"

"Arrived on site to test unit for vent clip falling off. Customer he tried to cancel survive but did not get a confirmation of canceled service. No service provided, no fee collected. Job complete."

Arrived on site to test unit for unit giving F2E1 error. Console is not responding will need to replace control panel. Opened new box and found panel damaged. Will order new panel rescheduled ; ordrng 1 W10913685 (Panel control)

Arrived on site to test unit for bottom oven tripping breaker. Test unit and found unit is on a GFCI. Test amps and amps are good. Disconnected the ground wire and turned oven on to 500? unit or pre heated correctly. Connected ground back on and turned oven back on to 500? and unit maintained heat. Advised customer to leave oven on for an hour. Called Techline and per techline no parts needed job complete. SR#7740482831.

Arrived on site for microwave needing w11574181 thermostat fix. On arrival reconfirmed issue and installed thermostat along with upper interlock w11551761 and lower interlock w11551557 as well as fuse w11707984. Tested microwave and found it working as designed. Call complete

Arrived on site to test unit for yellow flames and gas smells. Found unit is not converted to LP and still has all NG orifices in place. Customer was not left with conversion kit. Recommend converting unit to LP and testing for leaks. Advised customer against use till unit is converted properly. Office to reschedule. ; ordrng 1 W11087486 (Oven LP conversion kit) and 1 W11436985 (Cooktop LP kit)

Arrived on site to test unit for glass coming off front frame. Called Techline and per techline this is a manufactured defect I will need to replace cooktop. Ordering new cooktop rescheduled for SR#7740479920; ordrng 1 W11051486 (Cooktop glass) and 6 W10853046 (Bezel knob)s

Arrived on site for washer not draining. On arrival found harness broke to drain pump and replaced harness w11643701. Reassembled and tested washer. Found it working as designed. Call complete

Arrived on site to replace sump and motor. Replaced sumpAnd motor test unit and unit test good no leaks present at this time job complete.

"Arrived on site to test unit for not draining and grinding noise. Found water present in tub on arrival. Black wire to pump was cut and found actuator not shifting properly causing splutch assembly to grind and cause noise. Corrected wiring with butt connection and replaced splutch(W10721967), belt(W11239857), and shift actuator(W11481722). Completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Job complete."

Arrived on site to test unit for oven staying on when turned off. Customer explained heat coming out of the back of the unit from the vent. Advised customer that the cooling fan will stay on till the oven gets below 170? to protect the electronics. Called Techline test unit with Techline and no problems found at this time job complete. SR#7740478105

Arrived on site to test unit for oven not igniting sometimes or not maintaining heat when it does pre heat. Test unit and found faulty bake igniter. Replaced bake burner with igniter test unit and unit test good. Unit pre heated to 350? and maintained and averaged temp of 350?. Job complete.

Arrived on site for refrigerator not cooling on arrival I found compressor over heated again as well as unit not running at all. On further inspection I found cold control wp2198202 was getting stuck and was keeping unit in both cool and no cool status when it felt like it. Replaced part and watched fridge run a full cooling cycle as well as go through an entire defrost then re-enter cooling on its own as designed. Informed customer to give unit 24 hrs to stabilize temps. Call complete

Arrived on site received wrong part office to reschedule ; O-emld tckt

Arrived on site to test unit for long dry times. Verified burner cycling properly. Found unit has poor air flow. Replaced thermistor(WP3387134) and thermal fuse(WP3392519) as a precautionary. Advised customer to have ventilation looked at for restriction. Job complete.

Arrived on site customer answered the door and said the unit is working as this time. He didnt want to proceed with repair.

"12/6/24 13:36: LC rspndd 12/6 FRI, WFE515S0JS Arrived on site and found range with error code F9EO. Accessed the terminal block area and found the neutal and L2 wires swapped at the terminal block causing error. Corrected wiring and tested all functions of unit. All checks good. Jobc omplete"

Spoke with Rac and customer regarding how whirlpool dispatched unit in oow status an Rac is going to have whirlpool redispatch ticket.

"Arrived on site to test unit for not heating. Found heating element burnt out. Replaced element(279838), thermal fuse(WP3392519) and tstat(279816). Unit has air flow restriction. Advised customer to have venting leading to exterior cleared prior to using to prevent further damage. Unit is working as designed. Job complete."

"Arrived on site for refrigerator not cooling. On arrival customer had stated they had plugged in unit about 30 minutes to and hr before our arrival and once I accessed fc I found a proper evap frost pattern across coil.. found all fans running. Found unit wouldnt go into defrost in test 38 and I replaced w11556912 hv control, w11661931 evap motor, and w11556911 ui. Reassembled and tested md found unit working as designed. Reported findings to techline Sr#7740481052 and informed cust9mer to give unit 24 hrs to stabilize temps. Call complete"

Arrived onsite for unit customer concerned about not maintaining correct temp. Was able to reset power to the unit at the breaker and test function. All checks good. Unit is now operating as designed. No parts

"Arrived on site to inspect dishwasher door damage. Upon further inspection, I found several rust spots on the outer door panel (photos). When I went to replace the panel, I found the new part was black and not stainless steel. I notified the office of the issue and am ordering another panel and CNOTE-TECH TO INSPECT BEFORE SCHEDULING RETURN SERVICE. No water leaks observed during service. ; ordrng 1 WPW10274902 (Outer door panel SS) and 1 CNOTE (TECH TO INSPECT BEFORE SCHEDULING)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the water leaking inside the FC door, ice maker failed, ice door leaking air, right RC door gasket torn, front UI molex connector broken off of UI, I removed and replaced all mentioned parts, including the side UI, ice door and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed. W11610996, W11594927, W11574766, W10917313, W11574767, W11189145, W11557001"

"Arrived on site to inspect cooktop flames. Upon further inspection, I tested all burners and found the center burner is not igniting properly, but I could hear the ignitor arcing. All of the other burners are operating as designed. I inspected the burner cap and burner head and when I removed the burner head, I found the ignitor had dropped down inside the burner box and was not making contact with the burner head when arcing. I gained access to the orifice holder and ignitor and found the ignitor clip had come unsecured. I adjusted the ignitor and secured the clip and reassembled the unit and tested. Unit is operating as designed. No gas leaks detected during service, job completed. No parts installed."

"Arrived on site to inspect wall oven not heating. Upon further inspection, I found the unit display showing the date/time. Customer advised that the unit tripped the breaker approximately 1 minute into preheat. I placed the unit in diagnostics showing no error codes. Tested the unit on Bake at 350 degrees and approximately 2-3 minutes into preheat, the unit shut down and I found the GFCI breaker tripped. I pulled the unit out and gained access to the main control and back section of the unit. I tested voltage to the unit and got 251V. I removed and replaced the bake and broil elements and main control and disconnected the ground wire from the chassis. Cycled power to the unit and performed a burnout in Bake mode at 500 degrees. The unit reached preheat and I cycled power and reconnected the ground and reassembled the top and rear covers and performed another burnout in Bake mode at 500 degrees. The unit completed preheat again and is operating as designed. Customer has the Whirlpool app downloaded on their phone and the unit is connected to WiFi via the app. Job completed. W11545804, W11617232, W11649350"

Arrived onsite and replaced the snapped door trim unit is now operating as designed WP2309941

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F7E1-heater failure. Cleared the code and continued with testing and found the element not turning on. I found a burnout in the element and it was warm, but not hot. I removed and replaced the element and retested and unit is operating as designed. No water leaks observed during service, job completed. W10518394"

"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which sounded like the drain hose or water supply hose banging against the back panel of the unit. They provided a video of the lid of the unit and I could see that the clothing was off balance. I placed the unit in diagnostics showing no error codes and tested. Once the unit began to spin, I could hear the unit begin to make a loud popping or banging noise. I tilted the unit back and found the rotor bolt had began to back itself out and the rotor was loose on the stator and the rotor was slightly worn as was the slider. I removed and replaced the slider and rotor and calibrated the unit. Retested in diagnostics and unit is operating as designed. I made recommendations for use and care, as well as, detergent and fabric softener use (water softener system). No water leaks observed during service, job completed. W10734521, W10915701"

"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F7E2-failed motor. Cleared the code and continued with testing and immediately when the motor was to come on, the unit shut down and began to drain. I gained access to the sump assembly and removed and replaced the sump assembly and retested and unit is operating as designed. No water leaks observed during service, job completed. W11460946"

Arrived onsite and repaired unit operating with failed gearcase massive oil leak. Advised customer on findings. Ordering parts to repair. No parts used. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor)

"Arrived on site. Replaced ice door,chute and left side door,tested dispenser,checked seals unit working as designed. Used w11681454,w10572235,wpw10606117"

"Arrived on site for no ice. Found frozen fill tube,defrosted fill tube ran fill test failed,removed unit found kink in icemaker line adjusted tube ran fill test water filled icemaker correctly."

"Arrived on site for filter issues. Housing popping filter out diagnosed a defective filter housing,replaced housing installed filter tested water dispenser unit working as designed. Wpw10394053"

"Arrived on site. Found a defective left side cabinet trim,placed floor guards down,lowered unit on guards,pulled unit out from enclosure,replaced defective cabinet trim,reinstalled unit to enclosure. Customer unavailable for signature. Used w11173662"

"Arrived on site for unit powering off and not powering on no lights. Diagnosed a defective drain pump,replaced drain pump,ran water through system water entered pump and pump drain water checked connections no leaks. Used w11539855"

"Arrived on site for water leaking into fresh food compartment. Diagnosed an obstruction in drain causing water to freezer over in drain. Defrosted drain cleared obstruction added water to drain water draining correctly. Added adhesive to gaps between liner and cabinet,checked door seals good. Used wp482338"

"Arrived on site. New house build,home vacant,found fresh food door not closing correctly,adjusted fresh food door,shelving and drawer assembly tested door operation unit working as designed. No one available for signature"

"Arrived on site for customer complaint of oven giving an error code F1E3 and the front right burner not working properly. I found failed control board as well as fr infinite switch failure. I replaced control and switch, unit tested good."

"Arrived on site to install rear bulkhead, blower asm,and drum for noise complaint. After replacing, unit tested good."

"Arrived on site for door, not latching. On arrival, customer informed me that it was not the latch that it was. Actually, the door keeps falling down. Inspected and found broken hinges. Replaced hinges and tested door is operating as designed job complete. Parts usedHinge door w11712996 - w11712995"

Arrived on site to repair washer. Down unit has been moved. maintenance cannot track down where unit was located. Office will need to reschedule once unit is located; O-emld tckt

"Arrived on site to install failed bake valve, after replacing, unit tested good. Part number used w11590251"

Arrived on site for unit not dispensing water. Customer stated dispensing intermittent. On arrival found large puddle of water on kitchen floor. Unknown source of leak customer stated they recently had plumbing issues took pictures. No leak from unit at this time. Inspected unit found frozen Reservoir tank. Dethawed tank water is dispensing as designed to. Found water filter being used is incorrect and may be causing air gaps in the line that will cause freezing. Recommend customer Use proper whirlpool filter and use dispenser regularly. No parts used job complete.

Arrived on site washer filling and draining at the same time. Ran diagnostics no matter what cycle was selected drain pump instantly would turn on. Found stuck relay on the control. Replaced control then tested washer is now working as designed no leaks present at this time job completed Parts usedCntrl elec w11607637

Arrived on site for a washer not completing cycle. Unit would not agitate or spin. Still recording error for shifter fault. Replaced control and actuator. Unit is now functioning correctly. No leaks present at this moment job completed.Parts usedControl w11603811Actuator w11481722

"Arrived on site for customer complaint of noise issue, found vibrating from condenser line in drain pan. I adjusted the foam pieces to elevate the condenser off of the plastic pan, unit tested good."

"Arrived on site for customer complaint of unit tripping breaker, I replaced bake and broil elements as well as control. I removed ground screw and set bake to 500, unit tripped breaker, reconnected ground, called techline to document. SR# 7740476293"

"Arrived on site for customer complaint of unit tripping breaker, I replaced bake, broil, and control yesterday, removed ground and set at 500, customer called back and stated unit is tripping breaker again. Called techline to document sr#7740477631 unit got to 500 on bake cycle after it tripped the breaker 3 times on me, but unit seems to be working as designed, customer will watch it."

Arrived on site for oven not reaching temperature. Attempted to pull and check voltage/ sensor. Found unit was no even secured in wall. When attempting to removed the right side slide out with wooden panels. Took pictures underneath and found wood panels place but no secured and not all the way to the back for full support. Advised customer oven must be installed according to MFG guidelines. Unit cannot be removed and reinstalled safely at this time. Customer will wait for email and the contact builder.

Arrived to vacant apt 3024. Removed top panel replaced control panel ordered due to missing digits. Verified operation. Call complete.

"Arrived on site with new leveling feet. Replaced all 4 legs. Customer says unit has been grabbing clothes and knotting the, up. Pic taken. Per service manager I advised customer that this will happen if unlike fabrics are washed together. Call complete."

Arrived on site to inspect washer with no display and not powering on. Upon further inspection I found that the control was sending 12VDC and I verified that the harness is good. I determined that the ui control is defective. I replaced the ui console and tested the unit. The unit is operating as designed. No water leaks observed during service. W11325580

Arrived on site for dishwasher not drying and not draining. Found water at bottom of tub. Found water at bottom of tub as if it didnt drain. Customer says that how cycle ends. Ran diagnostics and water drained. Found drain line tight against disposal. Cut tie and gave drain line more slack. More water drain as soon as I did that. Diagnostics completed. No leaks. Heater pulled 6 amps advised customer to get rinse aid to help with heating. Call complete.

Arrived on site for a fire happening under the oven during a inspection. They took care of fire but I found burner are completely covered in soot. Pics taken. All over burner and igniter. Cleaned side walls. Will need to order oven bottom and burner pieces. Office will call to schedule. Cooktop checks out good. ; ordrng 1 W11098799 (Oven bottom) and 1 W10670197 (Bottom baffle) and 1 W11688713 (Burner baffle) and 1 W11220387 (Oven burner) and 1 W11590294 (Igniter) and 2 W11676351 (Igniter screws)s

"Arrived on site to inpsect refrigerator not cooling properly, upon further inspection I found temp in FC 5 degrees and temp in RC 34 I found that the condenser fan was not running, resulting in the fridge not able to properly dissipate the heat from the condescending and compressor. I am ordering the condenser fan W11127829 and scheduling for 12/13. No water leaks observed during service ; schdld next appmnt for 12/13 FRI !"

Arrived on site for washer waking during the spin cycle. No error codes stored. Ran diagnostics and found no errors. Ran spin cycle unit spins properly. Found drain line does not have a vacuum break. Also suspect the pedestal is not sturdy enough. Called tech line. No wobble in drum when spun manually. Recommend to have unit sitting on floor. Floor in linoleum so it is slippery anyways. Recommend something to prevent sliding. Found rubber under feet washer damaged. Will need new leveling legs. Sr# 7740481494. Reset for wed am. ; ordrng 4 W10888529 (Leveling legs)s

"Arrived on site with new gasket for blower, removed front panel. Removed blower cover. Replaced seal. Verified operation. Call complete"

"Arrived on site to inspect refrigerator not producing ice. Upon further inspection I checked temperatures, FC -4 RC 34. I found that the ice maker bin is completely frozen and seized. I attempted to steam the bin to thaw however it will not budge due to too much ice. I instructed the customer to thaw the fridge so the bin can be safely removed without causing damage to the liner. I instructed the customer to lay out towels and leave the doors open if possible I am ordering the bin in case it is needed. W11185686 W11692161 no water leaks observed during service. Office to schedule return service.; ordrng 1 W11185686 (Ice bin) and 1 W11692161 (Ice maker)"

"Arrived on site to inspect washer continuously draining. Upon further inspection I found that the pressure sensor in the control is faulty and causing the unit to drain constantly. I replaced the control and this fixed the issue. I calibrated and tested the machine. The washer is now operating as designed. W11607637 no water leaks observed during service, no one present to sign."

"Arrived on site to install previously diagnosed and ordered part. Upon installation, I found that the part number for the control did not match. I am ordering the correct control. Office to schedule return service. No gas leaks observed during service. ; ordrng 1 EBR80595308 (Control)"

"Arrived on site to inspect refrigerator with lower ice maker problems. Upon fur5her inspection, I measured temp and FC measured -10 degrees. I found that the bottom ice maker fill tube was out of position and was resulting in the water flowing out and into the ice bin causing the ice to stick together. I repositioned the inlet unless and tested the unit the unit is operating as designed. No water leaks observed during service. No parts needed."

"MVWX655DW2 Arrived on site from previous visit. Installed part#s w11307244,w11654023,w10528947,w11130362,w11385424,w10752187,w10528947,w10902814,w10913953,w11239857,w11454734 and w10721967 . All parts were needed but I had a bad gearcase will not spin. Ordering part #s w11454734 and w10913953 returning parts just in case. Office to reschedule for client. ; ordrng 1 w11454734 (Gearcase) and 1 w10913953 (Actuator)"

KSRS22FGBT01 Arrived on site for a refrigerator leaking from left bottom side. On arrival verified leak coming from water filer housing ordered part#wp2186443 rescheduled client for the 12/12/2024. Client asked if she could get scheduled for a weekend if not last job of the day after 5pm.; ordrng 1 WP2186443 (Housing)

MVW7232HW0 Arrived on site to install parts from previous visit. On arrival center screw was stripped and will not come off I tried for one hour and forty minutes will have to order tub and inner tub. Two hour for job ordering part#s W11178227 and W11219115. Office to reschedule for client. Returning parts will be needed. ; ordrng 1 W11178227 (Basket) and 1 W11219115 (Tub)

"Arrived on site to diagnose dishwasher with burning smell coming from it. On arrival customer clarified that they had a burning smell, and that his wife had also heard noises coming from the unit. I plugged in the unit and tested. Found unit came on and ran normally, with no burning smell. I did notice that there was increased wash motor noise when it was running, but spray arms were moving and pumping fine. Due to the abnormal sound of the motor, I recommended replacement of sump and motor assembly. Customer declined and will replace the unit. Called findings into safety. Call completed."

WTW8127LC1 Arrived on site for a washer leaking water. On arrival verified water leaking from left side part#W11550898 is needed to fix issue. Order part and office to reschedule for client returning parts are needed .; ordrng 1 W11550898 (Faucet)

Arrived on site to diagnose washer not filling and giving LoFl error. Checked codes and found F8E1. Put unit in diagnostic mode and ran cold valves and hot. Found the cold valve buzzing and barely letting any water through. Replaced cold valve to resolve. Retested and verified proper operation from all valves. Parts used - W11688995. No water leaks present. Picture added to SD.

"Arrived on site to diagnose dishwasher randomly starting on its own. Tested unit and confirmed that unit had an F2E1 error for stuck key, which is likely starting the unit. Replaced control to resolve since unit has no console keypad. Voltage and polarity good, and likely no line noise. Unit working as designed at this time. Called in findings to safety. Parts used - W11637583."

WFW5605MC1 Arrived on site for a washer shaking. On arrival found everything was working fine did find basket had failed test ordering part#W11573030 and two man job for two hours. Office to reschedule for client returning parts just in case needed. ; ordrng 1 W11573030 (Basket) and 1 Twohour (Two hour job)

"MVWC565FW1 Arrived to install previously diagnosed and ordered parts. I found the tub partially full of water, and no use had occurred since our last service. This confirmed the valves seeping and the valve assembly will be required. On the last service, I had applied penetration fluid to the wash plate/agitator bolt to ensure it could be removed for this service. I found the penetrating fluid did not work and the agitator was still completely stuck to the driveshaft. Even if the agitator was broken off, this type of machine cannot have the gear case with the agitator hub seized to the driveshaft, pass through the tub assembly. The valve assembly, basket, tub, hub assembly, hub screws, wash plate and wash plate nut will also be needed. Office to attempt authorization and contact the customer for return service. No leaks observed during service. ; ordrng 1 W11038689 (Valve Assembly) and 1 W11550891 (Agitator) and 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W10752187 (Wash Plate Bolt) and 6 WP8533953 (Hub Screw)s"

"MDB8959SKZ0 Arrived to inspect noise. Service test mode had F8E2 and FAE2 as the on,y stored errors and I cleared for testing. I found the automated service test mode could not be activated and when selected, the DRO showed 2h (delay) and then counted down to 1h, shutting down into standby mode at approximately the same cadence of one second per display. The machine could be immediately started in consumer mode or test mode, but would do this issue at every attempted service test mode step two. Running the machine in customer mode, I did not hear any abnormal noises and suspect a piece of debris had lodged in the pump screen assembly and had finally passed. I suspected the UI causing the incorrect service mode operation and did not have the UI on hand. In an attempt to correct the issue, I replaced the main control and found no change when reassembled and tested. I did note the vent gasket had been leaking and was severely mispositioned, allowing the entire bottom of the inner vent assembly to not contact the gasket. I placed the gasket correctly and found the issue fully resolved. Office to order the UI. No leaks observed during service. ; ordrng 1 W11414079 (UI)"

"WFES3030RS0 Arrived to inspect power loss. I found the machine was tripping the breaker when bake was initialized and the were no other deficiencies found, including the 240VAC voltage supply. I replaced both elements and control and then performed a full 500F preheat with the Ground lifted and there were no additional breaker trips. After completing the preheat, I allowed the oven to cool while reconnecting the G and restarted the 500F preheat from 180F. The machine operated as designed and the breaker did not trip. The customer has been given instructions on contacting the builder to have the circuit breaker replaced and circuit tested, if the issue persists beyond two times."

"Arrived on site ,replaced auger motor and coupler W11671282, WPW10169511 . Unit is now dispensing ice in door . No water leaks detected at time of service . Job complete"

"Arrived on site for 18oven not igniting . Getting no spark to igniter, 30 oven is lighting . Ordering igniter and dual valve if needed . No gas leaks detected at time of service no parts installed . Return 12/11 . ; ordrng 1 W11205400 (Igniter 18 oven) and 1 W11239228 (Valve dual)"

"Arrived on site for washer bouncing around during wash cycle and not spinning cloths out . Dispatched wrong model number . Ordering correct suspension. Ordering gearcase if needed . No parts ordered , no water leaks detected at time of service . Return 12/11 . ; ordrng 1 W11454741 (Gearcase) and 1 WP389140 (Block) and 1 W10780045 (Suspension) and 1 W11481722 (Actuator) and 1 W10721967 (Cam)"

"WFES3030RS0 Arrived to inspect power loss. I found the machine was tripping the breaker when bake was initialized and the were no other deficiencies found, including the 240VAC voltage supply. I replaced both elements and control and then performed a full 500F preheat with the Ground lifted and there were no additional trips. After completing the preheat, I allowed the oven to cool while reconnecting the G and restarted the 500F preheat from 190F. The machine operated as designed and the breaker did not trip. The customer has been given instructions on contacting the builder to have the circuit breaker replaced and circuit tested, if the issue persists beyond two times. Issue reported to the MFG tech assist, file# 7740483115."