Service History 15

We serviced a
FRIGIDAIRE OVEN
Model FFGW2426USA
Near Austin, TX 78723
Scott
Job Details: 09/02/2021
"Arrived on site to replaced valve . Double checked diagnostics. Found safety t-stat had blown . Didnt need valve . Preheated oven , all checked normal. No gas leaks detected at time of service. Job complete"
We serviced a
GE MICROWAVE
Model JNM1851SM2SS
Near Killeen, TX 76542
Tyler
Job Details: 09/02/2021
"Arrived on site for microwave needing previously diagnosed mag, diode, and cap. Upon arrival reconfirmed issue and installed needed parts. After reassembling I tested unit and found unit fully functioning as designed call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Temple, TX 76504
Tali W
Job Details: 09/02/2021
"Onsite for fridge FC light out and RC top lights dim. Found FC light being out causing lights in RC to dim. Freezer led module was difficult to remove due to being foamed in.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bastrop, TX 78602
Jacob
Job Details: 09/02/2021
Arrived onsite for the door being hard to open on the freezer. Door was a little difficult to open and close. The left rail looked like it had a baring missing in it. Ordered new slides. Rescheduled with customer ; ordrng 2 13055901 (slide)s
We serviced a
MAYTAG WASHER
Model MVWB950YW1
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2021
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that a large amount of water is leaking from the bottom of the unit while in use and after approximately 24 hours of no use, water leaked out while not in use. I tilted the unit back and found that the bearing seal is bad and is the cause of the leak.Unit left unplugged and water turned off at the wall for safety. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near San Marcos, TX 78666
Noah D
Job Details: 09/02/2021
"Arrived on site to Inspect unit for not producing ice, upon inspection found the valve was not opening due to a bad solenoid. Replaced valve and tested. No problems found. No leaks found when tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN506ESS
Near Austin, TX 78732
Robert
Job Details: 09/02/2021
Arrived on job for complaints of no lights. Found the module hav failed will need to replace at least 3 modules. ; ordrng 3 W11462342 (MODULE)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Georgetown, TX 78626
Tommy
Job Details: 09/02/2021
"Arrived onsite for door falling apart. Upon arrival found unit exterior black glass out of position, ordering along with name plate office to reschedule upon arrival of parts.; ordrng 1 WPW10535776 (Door glass exterior black) and 1 W11178521 (Name plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Round Rock, TX 78681
David S
Job Details: 09/02/2021
We performed a temp test in freezer and found it to be normal. We put unit into diagnostics found error code e5 bad ice maker thermistor. We gained access to ice maker and uninstalled it and installed new one. Then tested new ice maker found no leaks and the ice maker is going through all of it cycles normally,Job complete."
We serviced a
MAYTAG WASHER
Model MHWE251YG00
Near Austin, TX 78703
Matthew
Job Details: 09/02/2021
"Arrived onsite for washer error codes. Upon arrival put unit in diagnostics and found stored error code F9E2 drain issue, 9/1 long drain, LF and 6/1 communication error. Removed panel and accessed drain pump. Drained water and removed filter. Found filter completely clogged. Removed buildup and tested. Unit would not go into an auto diagnostics test so manually tested fill, spin and drain. Unit seems to be functioning properly. Customer will monitor and if needed replace drain pump.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, TX 78628
Lou
Job Details: 09/02/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that they just moved in and are renting and they found the dishwasher with water in the tub when they moved in. I checked the dishwasher drain pump by pressing cancel and it came on as designed. I checked the knockout plug in the disposal and found it still intact. Removed the plug and retested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Spicewood, TX 78669
Brandon
Job Details: 09/02/2021
"Arrived on site for customer complaint of unit not cooling, found leak in evaporator, I replaced evaporator, charged unit, tested good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Tyler
Job Details: 09/02/2021
Arrived on site for washer not draining or unlocking lid. Upon arrival found f9e1 error was the only code present. After further inspection I found drain motor had failed. After replacing the drain pump I reassembled and tested washer. Found it would allow lid to unlock and I was able to verify unit now fully functioning as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model GGG390LXS05
Near Austin, TX 78702
Scott
Job Details: 09/02/2021
"Arrived on site for lower oven not heating . Found bake igniter had failed . Replaced igniter and ran preheat .No gas leaks detected at time of service. Job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2290HES
Near Belton, TX 76513
Tali W
Job Details: 09/02/2021
"Onsite for fridge leaking water from water filter and upper fridge freezing. Found filter head leaking even without filter connected. Ordering filter head, filter backing, pressure regulator, water line, and dual valve (hard water build up). Returning with filter and damper. AUTHO. Office to reschedule. ; ordrng 1 WP67004106 (Filter head) and 1 12688503 and 1 WP67005154 (Dual valve) and 1 W10786952 (Pressure regulator) and 1 8212547RP (Water line) and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near Leander, TX 78641
David S
Job Details: 09/02/2021
Arrived on site for cooktop with gas smell after turning cooktop off. We lit all cooktop burners one by one and turned then off one by one no gas smell. We turned oven on bake it lit and we monitored it for 20 minutes gas detector did not detect any gas. We explained to customer how the oven operates customer understood. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, TX 78745
Kevin
Job Details: 09/02/2021
"Arrived on site Inspected Washer and found blue wire to drain pump is broken. Replaced connector and drain pump is still not getting voltage. Replace control board and verified voltage connection on control board is good. But still did not find any voltage to drain pump. Wiring has another failure somewhere else. A new harness will be needed, will also bring back drain pump another control just in case.; ordrng 1 W11399443 (Control) and 1 W11545744 (Harness wire)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Kyle, TX 78640
Kevin
Job Details: 09/02/2021
"Arrived on site to inspect washer and found basket and tub are seized to shaft.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/02/2021
"Arrived on site to test unit for cooling issues and low ice production, tested unit found RC evap frozen over, clear frost and found bowed drip pan and evap thermistor out of range, recommend replacing evap motor with harness and drip pan and motor support, ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harness) and 1 WPW10389152 (Support)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Del Valle, TX 78617
Jacob
Job Details: 09/02/2021
Arrived onsite for unit not making ice. Tested the unit and ice motor was working. Upon further inspection. Found that the water from wall was turned off. Tested ice maker once again. Ice maker called for water and ice maker filled with no issues. Ordered new drawer for replacement. Office to reschedule ; ordrng 1 W10662133 (pan-crispr)
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2021
Arrived onsite and found unit would need interlocks and switches and control for f1e4 error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78747
Luis
Job Details: 09/02/2021
"Arrived on site for not dispensing ice. Diagnosed shaft on auger motor stripped causing impeller to consistently spin,replaced divider,impeller and motor tested ice dispenser unit working as designed."
We serviced a
JENN-AIR OVEN
Model JJW2430IL00
Near Temple, TX 76504
Tali W
Job Details: 09/02/2021
Onsite to install previously diagnosed parts. Replaced inner glass. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78747
Luis
Job Details: 09/02/2021
"Arrived on site for no ice and lights. Diagnosed ice build up in light switch,removed ice build up adjusted freezer door tested light operation good tested icemaker passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cedar Park, TX 78613
David S
Job Details: 09/02/2021
Arrived on site for Dispenser not closing. Inspected dispenser and found door not closing.Gained access to the dispenser and uninstalled unit and installed new unit. Ran unit through diagnostics cycle found unit operating as designed. While performing repairs found hing pads missing ordering new ones. ; ordrng 2 WP8268961 (Pads)s
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Copperas Cove, TX 76522
Al
Job Details: 09/02/2021
Arrived on site and inspected washer leaking. Confirmed the complaint and found the valve was defective causing the leaks. R&R the valve and unit tested properly without any leaks. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Copperas Cove, TX 76522
Al
Job Details: 09/02/2021
I was told to have the customer fill the unit 1/2 way with towels. Unit filled, agitated and filled just as designed. Machine is working as designed. To get more water we need to add more clothes. Unit working as designed. Job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78729
David S
Job Details: 09/02/2021
"Arrived on site for refrigerator no power. Spoke to the customer and found out that the fridge was not cooling properly. Gained access to the back of the unit and start device burnt out. Checked the oms at all three compressor windings found them to be good. We installed new start device and plugged refrigerator back in and compressor operated as designed. Check temp in freezer section and found temps to be falling steadily. Found good frost pattern developing on FC evaporator. Unit operating as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Lakeway, TX 78738
Robert
Job Details: 09/02/2021
Arrived on job for complaints of not cooling properly. Found the freezer evaporator covered in ice. Reschedule to allow defrost.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Dripping Springs, TX 78620
Robert
Job Details: 09/02/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manchaca, TX 78652
Jacob
Job Details: 09/02/2021
Arrived onsite for unit not heating correctly. Upon further investigation. Found that a thick layer of lint was stuck in the lint shoot blocking the air from moving. Removed lint. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2021
Arrived onsite and found unit gearcase leaking oil. Unit not spinning at all. Ordering gearcase to repair. ; ordrng 1 W11454734 (Gearcasee)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Round Rock, TX 78681
David S
Job Details: 09/02/2021
We put the unit into diagnostics found no codes stored. Then ran unit through diagnostics cycle and found that the dishwasher not getting as hot as it should. We checked for voltage at heating element and found 120v. We then check the oms at the element and found it the lower side of the range. At 6 oms. Office to reschedule when we have an eta on the part. ; ordrng 1 W10518394 (Heating element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Marion, TX 78124
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for not dispersing water from heater seal in middle of doors, replaced heater on door and tested. Complete"
We serviced a
ROPER DRYER
Model REX4634KQ1
Near Seguin, TX 78155
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for not drying normally, upon inspection found the thermostat out of range, replaced thermostat and tested. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for not allowing water through dispenser, upon inspection found the filter housing was bad, replaced filter housing and functions returned then stopped. Checked all functions and found no issue, spoke with SW and found customers pressure was extreme causing pressure tube to stop water, customer must have pressure lowered and filter replaced. If those have been done and no change they will callback. Complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Lakeway, TX 78734
Brandon
Job Details: 09/02/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from drain hose, ordering drain hose. ; ordrng 1 W11038865 (Drain hose)"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Georgetown, TX 78628
Jonathan
Job Details: 09/02/2021
"Arrived on site to install previous diagnosed part. Removed failed drawer and installed new. Leveled unit. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Kyle, TX 78640
Leonardo
Job Details: 09/02/2021
"Arrived on site for complaints of oven not heating. Found a bad igniter. Installed new igniter and tested unit. Oven working properly job complete."
We serviced a
ROPER DRYER
Model RED4516FW0
Near Fort Hood, TX 76544
Al
Job Details: 09/02/2021
Arrived on site and inspected dryer not powering on. Immediately checked voltage at the outlet and got 0/0/0. Breaker was on. Customer to contact FH housing to correct the issue. Thermal fuse and cutoff were ok. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS04
Near Austin, TX 78733
Kevin
Job Details: 09/02/2021
"Arrived on site and inspected microwave/oven combo and found microwave isnt heating.; ordrng 1 W10217711 (Inverter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78628
Jonathan
Job Details: 09/02/2021
"Arrived on site to install previous diagnosed part. Mead temperature in ice container at 12?. Removed ice maker and installed new. Performed diagnostics mode and cycled ice maker. Monitored fill cycle. All tested good, no water leaks detected during service. Informed customer to allow 48 hours for ice maker to make ice ."
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Round Rock, TX 78665
Tommy
Job Details: 09/02/2021
Arrived onsite for dryer not operating.upon arrival found fuse had blown and get replaced and tested.found unit still not operating. Upon this checked windings on motor and found them open. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Killeen, TX 76549
Al
Job Details: 09/02/2021
Arrived back on site to install previously ordered part. R&R the MCU and tested the unit and unit tested as designed. Customer satisfied. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE366LVS
Near Killeen, TX 76542
Al
Job Details: 09/02/2021
"Arrived on site and inspected range with front left burner staying on high. Confirmed,removed and replaced the infinite switch and unit tested as designed. Customer also stated the oven takes forever to heat.I set it at 350 bake and unit tested as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Temple, TX 76501
Tali W
Job Details: 09/02/2021
Onsite to install previously diagnosed parts. Replaced sump and motor. Unit now functioning as designed. No leaks after repair. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WFE361LVS0
Near Killeen, TX 76542
Al
Job Details: 09/02/2021
Arrived on site and inspected range F9 error codes on control. Confirmed the complaint and found the F9 is a Miswired house error. I accessed L1/L2 and got 0 L1/N 0 and L2/N 0 volts. Customer advised shes been having electrical issues since she purchased the home 9 months ago. Bake and broil had continuity. Customer to have an electrician repair the outlet. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Temple, TX 76501
Al
Job Details: 09/02/2021
Arrived on site and to inspect leaking washer. Confirmed the complaint and found the valve was defective causing the leaks. Customer also has an ac leaking from the supply closet in the same room. Removed and replaced the valve and unit tested as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bartlett, TX 76511
Tyler
Job Details: 09/02/2021
"Arrived on site for washer not functioning correctly. Upon arrival I found f7e1 error and also found actuator not properly in place. Upon reassembly I tested unit and found error returned with new actuator in place. I called techline after testing capacitor, motor, etc. per techline we will need to return with a main harness, cap and motor to complete repairs. Office to reach once availability of parts is known.Brian sr#7731659524; ordrng 1 W11545744 (Harness) and 1 W11428524 (Capacitor) and 1 W10623547 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Temple, TX 76502
Tali W
Job Details: 09/02/2021
Onsite to install previously diagnosed part. Replaced control and switched over light bulb. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2021
"Arrived on site to inspect refrigerator fresh foods section with ice build up. Upon further inspection, I found the RC evaporator engulfed in ice (photo). I pulled the unit out and inspected the drain tube at the back of the unit and found it badly gapped. I sealed the tube with silicone (photo). I advised the customer that due to the amount of ice on the evaporator, I would have to reschedule and get authorization to replace parts. No water leaks observed during service and unit is still cooling. Recommended that the customer unplug the unit 48 hours before return service to allow defrosting.; ordrng 1 W10843055 (Hv control) and 1 W11457241 (Drip pan kit) and 1 CNOTE (Authorization) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDW00
Near Wimberley, TX 78676
Andrew
Job Details: 09/02/2021
"Arrived on site to test unit for stuck filter, tested unit and found filter head latch popped out, put latch back in, tested unit, unit works good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cedar Park, TX 78613
David S
Job Details: 09/02/2021
Arrived on site for ICE BUILD UP ON THE BACK INTERIOR WALL OF FRIDGE SECTION TOWARD BOTTOM OF FRIDGE. We gained access to the interior back side of fridge and found ice ball. We gained access to back of the unit and tested voltage and resistance to defrost thermistor at main control found to be all good. We checked drain tub found no worm air leaks. We cam to the conclusion that the drain pan has bowed. Ordering drain pan and shims ; ordrng 1 W11457241 (Drip pan) and 1 WP482338 (Silicone) and 2 Shims (Shims)s
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/02/2021
"Arrived on site to test unit for noise, found main harness rattling against base of cabinet, secured harness to cabinet to prevent vibration,tested unit verified with customer noise no longer present, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78738
Leonardo
Job Details: 09/02/2021
"Arrived on site for complaints of dishwasher buttons not working properly. Found the start button on the UI was burnt out, took picture. Will need new UI to complete, office to reschedule.; ordrng 1 W10917737 (Housing UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 09/02/2021
Arrived on site to install previously diagnosed part. Removed UI and installed new UI. Customer contacted WP and we are authorized to replace main control as well. Removed main control and installed new control. Took temps and temps dropped four degrees after compressor turned on in a ten minute period. Fridge cooling as designed. Freezer is making ice. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2021
"Arrived on site to inspect refrigerator with frost building up in the back of the fresh foods section. Upon further inspection, I found a block of ice/frost built up on the RC evap cover and at the bottom on the drip pan. I pulled the unit out and inspected the drain tube at the back of the unit and it did not have a gap. I sealed the tube to the chassis with silicone to prevent a future gap. Due to the amount of ice, customer will need to unplug unit and defrost before repairs can be made. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78628
Kayman
Job Details: 09/02/2021
Arrived onsite for refrigerator making loud humming noise. Upon arrival I found the unit making normal noises. I can hear the compressor buzzing. I added some sound pads between the condenser and chassis. I am not hearing any abnormal noises at this time. FC= 0 RC=39. I added some sound pads and zip tied the cardboard panel on the bottom to the condenser as I would push on the cardboard and could hear a humming noise. I advised the customer to monitor the unit. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2021
Arrived onsite and found power block short. Repaired wiring connection. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78750
David
Job Details: 09/02/2021
Arrived on site to diagnose dishwasher that was not draining. Ran unit and found drain pump completely locked up. Removed drain pump and found a piece of chopper blade broken off. Replaced drain pump and retested. Verified unit draining as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Liberty Hill, TX 78642
Kayman
Job Details: 09/02/2021
"Arrived onsite for refrigerator not cooling and no power. Upon arrival I found the compressor running but no fans. I accessed the compressor area and found a fluctuating amp draw from the compressor. I accessed the windings on the compressor I found that from 1 point to the other showed 30 ohms the next 2 showed 10 and the next showed 18 when all windings from point to point should be 12 ohms indicating a failed compressor. I noticed some discoloration on the condenser line where the sleeve is I wiped away the brown and put some leak detector on the spot with the compressor running I did not see any evidence of a leak at that spot. I spoke to PR and we determined the unit will need a compressor, non UV drier, and Orion board to complete the repair. Requesting SS tech and 2 - 3 hour time frame for repair. Office to R/S ; ordrng 1 W11393142 (Compressor) and 1 W10843121 (Non UV drier) and 1 W11109499 (Non UV drier)"
We serviced a
WHIRLPOOL OVEN
Model WFG540H0ES0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 09/02/2021
Arrived on site to install previously diagnosed part. Removed DSI board and installed new DSI board. Ran preheat to 350 and it cycled six times without issue. Oven heating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, TX 78633
Lou
Job Details: 09/02/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the FC ice maker fill tube splashing water and leaking into the ice bin, I removed and replaced the ice maker, fill tube and valve and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78681
David S
Job Details: 09/02/2021
"Arrived on site for dishwasher Does not clean dishes. Arms do not spray water. Put unit into diagnostics and found Codes stored f43e motor not running & f7e1 not heating. Tested heating element and found it to be working as designed. Tested sump and motor found it to be none responsive.Gained access to sump and motor uninstalled it and installed new assembly. Tested unit afterwards and found it to be operating as designed. No leaks present at this time.Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Manor, TX 78653
Matthew
Job Details: 09/02/2021
"Arrived onsite for oven not functioning. Upon arrival found breaker tripped for oven. Flipped breaker and unit powered on. Tested unit and apps 2 min into cycle the breaker tripped. Pulled unit for inspection. Tested elements, fan, temp sensor. No signs of damaged wiring. Called tech line for assistance. Tech walked through voltage test and components. All components are functioning properly and did not trip the breaker. However, when powered up all at once the breaker is tripping. Customer must seek electrician to repair weak breaker. SR#7731657954. Job complete"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near San Marcos, TX 78666
Noah D
Job Details: 09/02/2021
"Arrived on site to inspect unit for scratches and bubbles on paint, upon inspection found the units surface paint was bubbling due to a bad finish, ordering top and autho. Office to reschedule ; ordrng 1 8559800 (Top) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS0
Near Austin, TX 78738
Leonardo
Job Details: 09/02/2021
Arrived on site for complaints of right light bulb burning out within 1-2 days after installing new. Found burnt out socket. Will need light assembly to complete the repair. ; ordrng 1 WPW10638164 (Socket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near Austin, TX 78749
Leonardo
Job Details: 09/02/2021
"Arrived on site for complaints of dishwasher door not closing properly. Found that pads were damaged, will need to complete repair. Office to reschedule.; ordrng 2 WP8268961 (Pad)s"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78745
Kevin
Job Details: 09/02/2021
Arrived on site and inspected washer and found actuator arm is not in cam kit ring. Replaced actuator and confirmed washer is operating properly by running an automatic test cycle. Complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Round Rock, TX 78664
Tommy
Job Details: 09/02/2021
"Arrived onsite for washer not operating correctly. Upon arrival found unit motor was damaged and in process damaged cover and belt..; ordrng 1 W11283592 (Motor), used 1 WPW10427633 (Cover) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Bastrop, TX 78602
Jacob
Job Details: 09/02/2021
"Arrived onsite for unit not freezing. Looked inside the unit and found that the food was only cooling like a refrigerator and that the food was thawed out. Checked evaporator and fan. Fan was working as it should. Evaporator looked to have an uneven frost pattern. Called Techline. Had me check amp draw to the compressor and saw it was 1.1, said it was good. Said that there maybe a sealed system issue. Asked about temperature of the unit is placed said that Temperature cannot fall before 40 degrees but there is no temperature recommended for how hot of an area the unit can sit in that it may cause the unit have any cooling issues. Spoke with Cathy Got sr#7731658733. Ordered parts. Office to reschedule ; ordrng 1 W10350564 (capacitor) and 1 W10383615 (thermistor,fc) and 1 W10384183 (thermistor) and 2 W10709968 (drier-uv)s and 1 W10872275 (start-dev) and 3 W10913906 (coupler)s and 1 W11189855 (compressor) and 1 W11209261 (EVAPORATION ) and 1 W11396169 (CONTROL)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Buda, TX 78610
Luis
Job Details: 09/02/2021
"Arrived on site for no cool. Powered unit on on,compressor powered on then shut off diagnosed a defective start device,installed a new start device powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Spicewood, TX 78669
Brandon
Job Details: 09/02/2021
"Arrived on site to replace failed control board, after replacing, unit tested good. If any further repairs are needed, MUST ORDER SIDE MOUNTING SCREWS DUE TO BEING STRIPPED."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Dripping Springs, TX 78620
Robert
Job Details: 09/02/2021
Arrived on job for complaints of not dispensing. The waster is connected to the RO system and the customer is going to service that to bring the pressure up. Will need the switch and arm to correct the ice. ; ordrng 1 WP2162361 (swtch-micr) and 1 WP2180259 (arm-dispsr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDR204KPA00
Near Austin, TX 78732
Robert
Job Details: 09/02/2021
Arrived on job for complaints of frost display flashing. Found that the light on the dim or not selected options will have a slight strobe. Called tech line #7731657711 they confirmed that is normal.
We serviced a
ADMIRAL WASHER
Model WTW4955HW2
Near Leander, TX 78641
Kayman
Job Details: 09/02/2021
"Arrived onsite to install previously diagnosed parts. I installed the gearcase, cam, actuator, main control again, valve due to customer calling saying no cold water entering, the wash-plate, hub and lower harness. I ran diagnostics and did not hear the noise. Unit operated as designed in diagnostics. I ran quick wash with some towels inside and waited for the spin cycle. The unit made it to spin and did not make any abnormal noises before during or after spin. No leaks detected during time of service. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Austin, TX 78754
Scott
Job Details: 09/02/2021
Arrived on site for dryer not heating . Found outlet was dropping a leg of power . Recommended having electrician look at outlet and breaker . No lint build up at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Austin, TX 78729
David
Job Details: 09/02/2021
"Arrived on site to diagnose refrigerator that doesnt appear to be defrosting. On arrival I had customer show me the trouble area, and found some ice built on top of the freezer compartment by the door. Door gasket for freezer keeps pulling out and isnt sealing well. Replaced door gasket and heated. Found good seal. Customer also advised me some things were freezing in one spot in the RC. Found airflow channels obstructed. Powered temp 1 setting and advised to keep channels clear and all should be good. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Austin, TX 78744
Jacob
Job Details: 09/02/2021
"Arrived onsite for unit not powering on. Plugged the unit in, and unit would not turn on. Looked at the control and saw that the UI panel was not connected to the control some how. Re attached connector. Tested the unit and control turned on. No issues at this time. Also could not tested the unit completely as the unit was not hooked up to water or drainage. Also let the customer know that the unit needs to be plugged up to a dedicated wall plug or not to share power with the unit off the same plug. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Leander, TX 78641
Kayman
Job Details: 09/02/2021
Arrived onsite for freezer not freezing. Upon arrival I found the unit at 30 degrees inside. I was not able to load a techsheet so I called techline for assistance. We found the evaporator thermistor out of range and the evaporator encased in ice. They recommended replacing the thermistor to complete the repair. SR#7731655659. I steamed out the ice and replaced the thermistor. I advised the customer to give it 24 hours to reach optimal temps. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS3
Near Austin, TX 78738
Leonardo
Job Details: 09/02/2021
"Arrived on site for complaints of dishwasher not draining. Found the knockout plug for the garbage disposal was still in. Removed the plug and tested unit. Draining properly, no leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78745
Luis
Job Details: 09/02/2021
"Arrived on site for no ice. Removed icemaker found obstruction in fill tube,removed obstruction in fill tube,installed icemaker ran a forced harvest icemaker passed harvest and filled with water."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS1
Near Lakeway, TX 78734
Robert
Job Details: 09/02/2021
Arrived on job for complaints of not making enough ice. Found the cutter not heating ice melt before clearing grid.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Austin, TX 78746
Scott
Job Details: 09/02/2021
"Add on Arrived on site for not making ice . Found ice maker will not harvest . Call to set return ; ordrng 1 W10882923 (Ice maker) and 1 WPW10349187 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN402ESS02
Near Liberty Hill, TX 78642
Lou
Job Details: 09/02/2021
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the FC lights, three lights in the left side of the RC section and 1 light on the right side of the RC section not working. I contacted techline and spoke to Adrian and advised of the complaint and my findings. Also advises that this is an ongoing issue with this unit. Adrian had me test the FC lights and I found that the main light at the front was bad. Tested the RC lights and found the right middle light was bad. Adrian advised that the LEDs have been an issue/defect and recommended that I replace all lights at the same time. Provided SR#7731653376.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cedar Park, TX 78613
David
Job Details: 09/02/2021
"Arrived on site to diagnose refrigerator with possible leaking line in the rear. Customer advised me they saw a kink in the incoming line and was concerned it may leak. I checked the line and found it was slightly bent from having the fill line dragging on it. Straightened line and taped to cabinet, no damage or replacement needed. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, TX 78613
David
Job Details: 09/02/2021
"Arrived on site to diagnose dishwasher that was leaking from the bottom. On arrival customer showed me pictures and confirmed its leaking from the heating element, where it goes through the tub. Ordering heating element to resolve. Office to schedule special order parts. ; ordrng 1 W11537778 (Heating Element)"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Round Rock, TX 78664
Tommy
Job Details: 09/02/2021
Arrived onsite for washer not draining F9E1 error code. Upon arrival found unit drain pump motor was burnt out. Replaced and tested. Found unit to now be operating as designed. No leaks detected during service. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Pflugerville, TX 78660
Wesley
Job Details: 09/02/2021
Arrived onsite and found the motor pulley broken. Replaced motor. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model RMC305PVS01
Near Wimberley, TX 78676
Andrew
Job Details: 09/02/2021
"Arrived on site to test unit for microwave warning, inspected unit found door switches were bad, replaced switches, tested unit, works to spec.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Bastrop, TX 78602
Jacob
Job Details: 09/02/2021
Arrived onsite for unit tripping the breaker at every 4th or 5th use. Tested the unit and unit passed diagnostics with no issues. Checked voltage to the unit and voltage was correct. Goin to order the control. Rescheduled with customer. ; ordrng 1 W10634026 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Bertram, TX 78605
Cliff
Job Details: 09/02/2021
Arrived on site to diagnose a dryer that is making unusual noise. Found blower not balanced properly and vent hose crushed. Both parts will need to be replaced to complete repairs. Office to set return appointment for 2 techs.; ordrng 1 WP697772 (Blower) and 1 2manjob (2 man job)
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Austin, TX 78704
Scott
Job Details: 09/02/2021
Arrived on site for heating issues . Ran temp checks . All checked normal. No other issues found . No gas leaks detected at time of service. Job complete.
We serviced a
JENN-AIR COOKTOP
Model JED3536WS04
Near Austin, TX 78733
Kevin
Job Details: 09/02/2021
"Arrived on site and replaced right rear Element and left front infinite switchjob complete"
We serviced a
WHIRLPOOL OVEN
Model RBD305PVB02
Near Georgetown, TX 78626
Jonathan
Job Details: 09/02/2021
Arrived on site for oven not having display. Inspected unit and work area. Performed diagnostics and gained access to control. Measured voltage to control and found correct. Found failed control.Removed failed control to send for rebuild. Office to schedule return when received control. ; ordrng 1 CONTROLREBUILD (REBUILD )
We serviced a
KITCHENAID VENTHOOD
Model KVWC956JSS0
Near Austin, TX 78737
Leonardo
Job Details: 09/02/2021
"Arrived on site for complaints of hood vent fan not working properly. Found that on the fan, speed two (medium) was not working. Function controlled by 2 switches. Will need second switch to complete. Will order switch, office to reschedule.; ordrng 1 W10853393 (Switch)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Leander, TX 78641
Kayman
Job Details: 09/02/2021
Arrived onsite for microwave showing error code F1E6. Upon inspection I confirmed the complaint and no heat. I found the door was not engaging the interlock all the way and the light would stay on. I accessed and replaced the magnetron inverter and interlock. I removed the door and found it not snapped in all the way. I reassembled the unit and it still would not heat in the microwave. I tested the oven and it is heating. I will need to order the main control. Micro control mag and inverter again. We will call tech line upon arrival next visit. ; ordrng 1 W11346197 (Mag) and 1 W11325604 (Inverter) and 1 W11325603 (Micro control) and 1 W11261167 (Main control) and 1 W11188752 (Fuse) and 1 WPW10017410 (Big fuse) and 1 W11297728 (Console)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Leander, TX 78641
David S
Job Details: 09/02/2021
Arrived onsite for Range gas smell & door warping. We turned oven on bake it light normally and then we monitored gas levels with the gas detector for about 25 minutes. Detected nothing. We explained to the customer how her particular oven behaves. She seemed to understand.We inspected door and found both boor trims warped. ordering both R&L door trim in black. ; ordrng 1 W10761018 (Black door trim LEFT) and 1 W10761014 (Door trim black RIGHT)
We serviced a
MAYTAG WASHER
Model mvwc565fw1
Near Austin, TX 78739
Kevin
Job Details: 09/02/2021
"I found site and inspected washer and found is unplugged. When the washer is plugged in drain pump begins running. Cleared this by holding start button down for five seconds then entered diagnostic cycle and did not find any saved error codes. Ran an automatic test cycle and a calibration and both passed. Exited diagnostic cycle and drain pump is still off. Discussed correct amount of detergent usage with homeowner, collected Service fee only, job complete"