Near Leander, TX 78641
Jonathan S
Job Details:
10/15/2019
COOKTOP KITCHENAID KGCU467VSS02
"Arrived on site to install previous diagnosed parts. Removed failed orifices and installed new. Tested operation, all tested good."
Near Pflugerville, TX 78660
Cliff
Job Details:
10/15/2019
OVEN WHIRLPOOL WFG525S0HS1
Arrived on site to diagnose a range with an oven door that will not close. Tested unit and found failed hinge assemblies. Replaced hinges and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76549
Al
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDF330PAHB2
"Arrived to inspect dishwasher drain issues.Ran diagnostics test mode and unit tested as designed.Accessed the drain hose and noticed there was no drain loop, possibly causing the water to syphon back into unit.Corrected the issue and unit now works properly.All water lines were dry at the end of service.Job complete"
Near Austin, TX 78737
Luis
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02
"Arrived on site for no cool. Found traces of oil on evaporator,removed evaporator installed a new evaporator and a uv drier,vacuumed system down found unit not keeping vacuum unable to find source of leak,recharged system to find leak,found slight hissing noise from cap tubing,wiggled cap tube found leak at cap tube exiting liner. Called tech support due to leak location
Near Austin, TX 78721
Scott
Job Details:
10/15/2019
WASHER WHIRLPOOL WET4027HW0
"Arrived on site for unit not spinning clothes out properly . Found cap damaged and hanging from harness on floor . Replaced cap and ran diagnostics . All checked normal ,no water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78628
Jonathan S
Job Details:
10/15/2019
RANGE WHIRLPOOL WGG745S0FS02
"Arrived on site for range upper oven light not working. Performed diagnostics and removed light bulb and tested voltage at socket. Will need to replace light bulb to repair. All else tested good. ; ordrng 1 8009 (light bulb) and 1 SEESTICKYNOTE (SERVICE FEE COVERED )"
Near Marble Falls, TX 78654
James
Job Details:
10/15/2019
ICE MACHINE WHIRLPOOL KUID508ESS2
Arrived on site and tested operation. I found the unit is cutting off and drain pump constantly running. Inspected drain line and found to be pinched as it comes out of pump. Attempted to correct but the connection has collapsed. Unit will need new drain hose to repair. ; ordrng 1 W11038865 (hose)
Near New Braunfels, TX 78130
Robert
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ02
Arrived on job for complaints of frost in refrigerator found door not closing properly adjusted door. No leaks detected at time of service.
Near Austin, TX 78703
Wesley
Job Details:
10/15/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02
Arrived onnsite and replaced modules and led inverter and repaired lighting issue. Unit is now lighting as designed.
Near Austin, TX 78717
Tyler B.
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived on site for wheels and spray arm installment. In stalled wheels and spray arm and tested good
Near Austin, TX 78748
Kevin
Job Details:
10/15/2019
WASHER WHIRLPOOL WTW4816FW2
"Arrived on site and found washer is unplugged from outlet, after connecting drain pump is running. There is no water or clothing present. Set washer into a diagnostic cycle and found no saved error codes, ran all functions in manual and everything passed. Replaced control board for new pressure sensor and ran a calibration cycle and everything passed. No water leaks detected at time of service, job complete"
Near Killeen, TX 76549
Al
Job Details:
10/15/2019
WASHER MAYTAG MVWB765FW0
"Arrived to inspect washer issues.Unit drips when washer is off.Ran diagnostics test mode and determined the valve was defective.Removed and replaced it, reassembled and the unit now operates as designed.All water lines were dry at the time of service
Near Leander, TX 78641
Lou
Job Details:
10/15/2019
OVEN WHIRLPOOL WOS51EC0HS01
"arrived on site to install previously diagnosed and ordered parts. Due to the control shorting out at previous call, I removed and replaced the main control. Also removed and replaced the door latch due to the lights not turning off. Tested the unit and it operated as designed. Job completed."
Near Austin, TX 78705
Wesley
Job Details:
10/15/2019
WASHER WHIRLPOOL WFW5620HW0
Arrived on site and found f0e2 error code. Unit is otherwise operating as designed. Advised customer to use less soap. All checks good.
Near Killeen, TX 76549
Al
Job Details:
10/15/2019
WASHER WHIRLPOOL WTW7500GW0
"Arrived to inspect slow fill valve.Noticed the customer has valves that stay on even when turned off at the valve, water still flows out.I confirmed a slow fill and removed and replaced the valve.Reassembled and unit began operating properly and filling with a steady flow.All water lines were dry at the time of service.Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details:
10/15/2019
OVEN WHIRLPOOL WFG525S0HS0
"Arrived on site to replace oven ignitor, after replacing, unit tested good.
Near Hutto, TX 78634
Cliff
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS00
"Arrived on site to replace previously ordered parts for refrigerator. Replaced user interface, right side freezer bracket, and RC wiring harness. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
Near Buda, TX 78610
Kevin
Job Details:
10/15/2019
DRYER MAYTAG MEDB835DW3
"Arrived on site and inspected dryer and found Connection for L2 is loose and after reseating it is running and heating properly, found saved error code for restricted airflow. Recommended to customer that vent to the exterior of the home be cleaned by a service to correct the issue. No lint found in dryer at time of service, job complete."
Near Austin, TX 78705
Leonardo
Job Details:
10/15/2019
DISPOSAL WHIRLPOOL GC1000PE4
"Arrived on site to test unit for not working. Found unit locked up. Replaced unit, tested unit, working properly at this time, no leaks present. Job complete"
Near Cedar Park, TX 78613
Lou
Job Details:
10/15/2019
DRYER MAYTAG MEDB955FC0
"arrived on site to install previously diagnosed and ordered parts. I disassembled the unit and removed and replaced the drum, built, six (6) rollers and the tension pulley wheel. Reassembled the unit and tested and the unit operated as designed. Clean lint form the unit as well. Advised customer of my repairs. No lint observed at the end of service, job completed."
Near Austin, TX 78703
Leonardo
Job Details:
10/15/2019
DISHWASHER KITCHENAID KDTE204EBL1
"Arrived on site to test unit for leaks. Tested unit found no leaks. Customer did explain that water was coming from dishwasher. The dishwasher was tilted forward, as a precaution, ultimately decided to level the dishwasher to keep from anymore leaks. Tested unit and no other leaks or issues at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details:
10/15/2019
REFRIGERATOR LG LFX25974SW/05
Arrived on site for condensation in fresh food section. Removed and replaced door gasket’s per recommendation of manufacturer to stop air leak which is causing condensation. All water connections are dry.
Near Leander, TX 78641
Lou
Job Details:
10/15/2019
RANGE WHIRLPOOL WEG745H0FS0
"arrived on site to inspect range oven temps. Upon further inspection, the customer advised that since the last service call she has used the unit maybe 6 times and out of those 6 times only twice the unit failed to heat and only reach 165 degrees according to the display. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My three readings were 347, 382, 353 for an average of 360 degrees. The customer advised that the unit is baking just fine, but it’s intermittent when it’s not. I contacted Techline and spoke to Mike and advised of my findings. Mike advised to check the voltage at the outlet. I got 123V from L1 & L2. When I attempted to check the voltage from the small prong side to ground, I could not get a good reading. I used a different meter and it showed the outlet to be good. Mike advised to follow service pointer #W10622771A check the screws holding the burner in place and make su
Near Austin, TX 78702
Scott
Job Details:
10/15/2019
MICROWAVE WHIRLPOOL WMH31017HS0
Arrived on site for light flickering when door is opened . Found one of the interlock micro switches sticking . Replaced both inter locks . Tested unit all is checking normal and heating per specs . Job complete .
Near Austin, TX 78748
Kevin
Job Details:
10/15/2019
DRYER WHIRLPOOL WED4815EW1
"Arrived on site and inspected dryer and found connection on heating element is off, after reconnecting dryer is heating normally. Also found very little airflow and recommended that apartment maintenance be contacted to clear vent to exterior of building, no lint found in dryer at time of service, job complete."
Near Austin, TX 78748
Kevin
Job Details:
10/15/2019
RANGE WHIRLPOOL WFG505M0BS3
"Arrived on site and inspected range and found lightbulb and socket are good, removed rear panel and found no voltage from control board to lightbulb. Will need to bring back a new control board to correct issue. and 1 W11126814 (CONTROL )"
Near Georgetown, TX 78628
Chase
Job Details:
10/15/2019
DISHWASHER KITCHENAID KDTE334GPS0
Arrived on site customer complaint was dishwasher would not close the soap dispenser door replaced a part show customer how to use dishwasher cycle properly all lines are dry
Near Austin, TX 78733
Leonardo
Job Details:
10/15/2019
DISHWASHER KITCHENAID KUDS02SRBL1
Arrived on site to test unit for unit not starting or finishing cycles when it does start. Test unit and found bad door latch and striker. Will need order new striker WP8574157 office to reschedule ; ordrng 1 WP8574157 (STRIKER )
Near Georgetown, TX 78633
Chase
Job Details:
10/15/2019
WASHER AMANA NTW4516FW3
Arrived on site customer complaint was washer would go off balance when the clothes were in the washer told customer its normal if the clothes are not even and the water line would bounce against the washing machine readjusted it all lines are dry
Near Kingsland, TX 78639
James
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL EL88TRRWS03
"Arrived on site and installed new exchanger, compressor, drier, stub and evaporator. Vacuumed system to clear and test for leaks. Charged with 3.4oz 134a. Tested for proper cooling. Unit tests good. Job complete"
Near Round Rock, TX 78681
Tyler B.
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived on site for unit not cooling. Found evaporator frozen, ran diagnostics and passed. Removed evap cover and found top tabs broken by previous company. Found thermistor to be failed via ohms test. Cleared ice, replaced evap motor, ziptied thermistor. Replaced evap cover Ran diagnostics and found unit to have old software. Replaced UI control , found main control not on hand in pants will need to return with control, customer also stated previous company cracked the top panel when they removed it to remove air duct . Will need to return with panel if approved ; ordrng 1 CNOTE (PART AUTHO FOR COVER ) and 1 W10843055 (cntrl-elec) and 1 W11190820 (cover)"
Near Austin, TX 78759
Scott
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KRFC704FPS03
"Arrived on site for erratic dispensing of water in door . Checked no frost in evaps . Ice is being made normally . No door ajar alarms . Ordering door covers with switches , main control. No water leaks detected at time of service . Please call to set return.; ordrng 1 W10895492 (COVER RIGHT ) and 1 W11114721 (CONTROL) and 1 W11371720 (COVER LEFT )"
Near Leander, TX 78641
Jonathan S
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDT920SADM0
"Arrived on site for dishwasher tripping GFCI when powering on. Inspected outlet and found on same circuit as garage disposal. Gained access to junction box and inspected. Found hot wire loose in wire nut. Tighten wire and inspected underneath unit and found standing water. Performed diagnostics mode and tested unit. Found error code F5-E1 door latch failure and F3-E3 OWI failed calibration. Monitored test cycle and found water dripping from motor. Will need to replace sump assembly to repair. failed sump and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected.
Near Austin, TX 78737
Leonardo
Job Details:
10/15/2019
COOKTOP WHIRLPOOL KFED500EBS03
"Arrived on site to test unit for knob not fitting correctly. Found that knob was broken, couldn’t install new knob because knob lock was still attached to switch shaft. Took off lock replaced with customers new knob and lock. Tested unit, unit test good at this time, job complete"
Near Granite Shoals, TX 78654
James
Job Details:
10/15/2019
WASHER MAYTAG MVWX655DW1
Arrived on site and installed ew cabinet. I found new latch not locking and new lid defective. I will need to reorder lid and latch and return. Office to schedule return visit; ordrng 1 W11117421 (lid) and 1 W11307244 (LATCH)
Near New Braunfels, TX 78132
Robert
Job Details:
10/15/2019
DISHWASHER KITCHENAID KDFE104DBL2
Arrived on job for heater not working and dirty dishes. Ran diagnostics and found code for not heating it heater working ind diagnostics. Ordered sensor. ; ordrng 1 WPW10705575 (sensor)
Near Austin, TX 78759
Scott
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived on site for lights out in fresh food and freezer . Found freezer led module failed . Will order light . Nonwater leaks detected at time of service . Please call to set return ; ordrng 1 W11205083 (LED MOD )
Near Austin, TX 78738
Andy
Job Details:
10/15/2019
DRYER MAYTAG MEDB725BW
Arrived on site for dryer not drying clothes properly. Tested voltage and voltage tested good. Performed temperature test at back vent with vent off and tested within range. Tested temperature at back of vent with vent on and tested within range. Found all operations to be normal. No repairs are needed at this time. Instructed customer on use and care and practice for best performance.
Near Austin, TX 78704
Wesley
Job Details:
10/15/2019
REFRIGERATOR JENN-AIR JFC2089BEM01
arrived onnsite and was unable to replicate symptom. Inspected all functions thoroughly and found all operating as designed. Changed leveling to improve performance. Documented with techline.
Near Leander, TX 78641
Lou
Job Details:
10/15/2019
RANGE WHIRLPOOL WFG505M0BS3
"arrived on site to inspect range oven door getting hot. Upon further inspection, I removed the oven door and removed the inner door glass and installed an insulation strip just under the handle bolts that stretches across the door approximately 24 inches. Reinstalled the glass and placed the door back on the unit and tested on Bake at 350 degrees. Using my infrared gun, I checked the temps on the outer glass of the door and it read 92 degrees after approximately 5 mins of testing. After approximately 15 mins of testing my reading was 114 degrees on the outer glass in the middle of the door which is within manufacturers specifications. No gas leaks detected during service, job completed."
Near Pflugerville, TX 78660
Cliff
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Arrived on site to diagnose a refrigerator with previous issues. Found all issues resolved and no failures at this time. All is working properly and no leaks were found at time of service.
Near Georgetown, TX 78626
Thomas L.
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDF130PAHB0
Arrived on site for door that will not latch. Actually the door will not stay in place when it is in an open position. Checked unit to find the right door spring disconnected. Corrected situation and door now works properly. Tested all operations and they work properly with no water leaks.
Near Salado, TX 76571
Chase
Job Details:
10/15/2019
DRYER SAMSUNG DV50F9A7EVW/A2
Arrived on site customer complaint was dryer will not turn on took the top off found belt was just off, put the belt back on ran the dryer everything worked great
Near Pflugerville, TX 78660
Cliff
Job Details:
10/15/2019
WASHER MAYTAG MVWB765FW3
Arrived on site to replace inner basket for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near , TX 78641
Lou
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
arrived on site and installed retainers to toeplate of dishwasher. Job completed.
Near Leander, TX 78641
Lou
Job Details:
10/15/2019
COOKTOP KITCHENAID KGCU467VSS02
"arrived on site to inspect cooktop burners. Upon further inspection, the customer advised that their inspector advised them the back middle burner would not ignite properly. I tested all burners and they all ignited as designed. I continued to test the back middle burner and at times it would be intermittent. I removed and replaced the burner head and cap and retested and it operated as designed each time tested. Also, I found that the knob bezels we’re aligned correctly and are rubbing. I realigned each bezel and tested and they no longer rub. I advised the customer of my findings and repairs. No gas leaks detected during service, job completed."
Near Killeen, TX 76549
Al
Job Details:
10/15/2019
WASHER WHIRLPOOL WTW5000DW0
"Arrived to inspect washer issues.Opened the lid and noticed the tub was stuck to the back of the unit.I freed the unit from the back wall, tested the unit and the unit began operating properly.All water lines were dry at the time of service
Near Driftwood, TX 78619
Brandon
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site for customer complaint of unit not cooling, found fresh food section evaporator covered in ice, ordering fan motor with harness, control board, and evaporator cover, instructed customer to defrost unit. ; ordrng 1 W10503500 (cover-evap)"
Near Briarcliff, TX 78669
Andy
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KRFC302ESS02
Arrived on site for refrigerator making noise and dispensing water slowly. Tested and inspected unit and found failed damper and bad water filter. Removed failed damper and replaced with new. Also instructed customer to replace bad water filter. Tested unit and all operations are normal aside from slow water due to water filter (Did test water dispenser with bypass at filter and it worked properly.) No other repairs are needed at this time. No water leaks present at time of service.
Near Austin, TX 78727
Andy
Job Details:
10/15/2019
DRYER WHIRLPOOL WED5000DW2
Arrived on site for dryer door seal issues. Inspected unit and found failed door seal. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer not to use unit until glue sets properly. No other repairs are needed at this time.
Near Kyle, TX 78640
Kevin
Job Details:
10/15/2019
DRYER MAYTAG MGD5630HC0
"Arrived on site and replaced parts diagnose by previous technician, after replacement Noise has significantly improved but there is still some rattle present. Noise does not effect operation of dryer, dryer is new and there is no lint builder at time of service, job complete"
Near Buda, TX 78610
Kevin
Job Details:
10/15/2019
WASHER MAYTAG NVWB835DW0
"Arrived on site and inspected washer and did not find any saved error codes, found washplate is loose and found loose items under it. Cleared it and reinstalled washplate and it is now operating correctly. No water leaks detected at time of service, job complete"
Near Austin, TX 78750
Tyler B.
Job Details:
10/15/2019
COOKTOP WHIRLPOOL JIC4430XB
"Arrived on site for unit with f47 error. Was unable to get access to control or filter board, will need 2 techs to remove unit and units cook top to access control; ordrng 1 CNOTE (2MAN) and 1 CNOTE (3HR) and 1 WPW10396549 (hotplate)"
Near Horseshoe Bay, TX 78657
James
Job Details:
10/15/2019
ICE MACHINE KITCHENAID KUIC15POZP2
Arrived on site and installed new compressor and drier. Charged system with 5.75 oz 134a. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78665
Paul
Job Details:
10/15/2019
DRYER LG DLE5977W
Near Kyle, TX 78640
Brandon
Job Details:
10/15/2019
MICROWAVE WHIRLPOOL WMH78019HZ1
"Arrived on site for customer complaint of UI not working, found faulty door/UI console, I replaced door, unit tested good."
Near Driftwood, TX 78619
Brandon
Job Details:
10/15/2019
WASHER MAYTAG WTW7500GW0
"Arrived on site for customer complaint of unit leaking, found water valve leaking, replaced housing/valve, unit tested good."
Near Leander, TX 78641
Tyler B.
Job Details:
10/15/2019
OVEN WHIRLPOOL WOS51EC0AS04
Near Little River-Academy, TX 76554
Chase
Job Details:
10/15/2019
DRYER MAYTAG MEDC215EW
Arrived on site customer complaint was Dry would stay on heating when the dryer wasn’t actually running found element was bad replaced a part ran the unit
Near Austin, TX 78704
Luis
Job Details:
10/15/2019
ICE MACHINE WHIRLPOOL GI15NDXZS1
"Arrived on site for thin ice. Watched slab being made found sensor cutting off harvest early called tech support to verify per tech support need to replace sensor that is included in pump. Installed a new pump ran diagnostics all test passed powered unit on,reservoir filling to correct level. ; used 1 W10908287 (PUMP) from stock"
Near New Braunfels, TX 78130
Robert
Job Details:
10/15/2019
ICE MACHINE WHIRLPOOL GI15NDXZS1
"Arrived on job for complaints of service no making ice. Found the compressor running, condenser fan running and no frost on evaporator. ; ordrng 1 CNOTE (SS TECH ) and 1 TJ90SF8404 (TUBE) and 1 WPW10605286 (compressor)"
Near Austin, TX 78724
Joseph C.
Job Details:
10/15/2019
MICROWAVE WHIRLPOOL WMH32519FB1
Arrived on site for “F1E4 error code” complaint. Inspected unit and found control and panel display faulty. Removed and replaced control and display panel. Tested unit. Unit is performing as designed.
Near New Braunfels, TX 78132
Robert
Job Details:
10/15/2019
RANGE KITCHENAID KDRU783VSS03
Sr # 7725954547. Arrived on job to replace harness per tech line. After replacement test operation and no change. Called tech line and they are reviewing.. ; saved tckt
Near Austin, TX 78747
Kevin
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
"Arrived on site and replaced both doors and nameplate diagnosed by previous technician, no further repair required at this time, job complete"
Near Austin, TX 78746
Paul
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KRFC704FPS01
"Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the FC brackets. Upon removing the drawer stops, on of the stops snapped in half because they are extra tight. The drawer stop needs to be replaced. Ordering W10795820 STOP-PAN & W10795822 STOP-PAN.; ordrng 1 W10795820 (STOP-PAN) and 1 W10795822 (STOP-PAN)"
Near Austin, TX 78747
Kevin
Job Details:
10/15/2019
WASHER WHIRLPOOL WTW7000DW4
"Arrived on site and replaced suspension diagnosed on previous visit, after replacement set washer into a manual spin cycle and it is operating normally. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Tyler B.
Job Details:
10/15/2019
OVEN WHIRLPOOL WOD77EC0HS01
Arrived on site for unit turning on both ovens for issue with UI replaced UI and tested good
Near San Marcos, TX 78666
Robert
Job Details:
10/15/2019
DISHWASHER KITCHENAID KDFE104DSS1
Arrived on job for complaints of not finishing cycle. Found the wash motor not working. 120v good. Replaced sump and test. No leaks detected at time of service.
Near Leander, TX 78641
Lou
Job Details:
10/15/2019
COOKTOP WHIRLPOOL WCG97US6HS00
"arrived on site to inspect cooktop burners. Upon further inspection, customer advised that all of the burners click when turning one burner on. I advised the customer that that is the way the unit is designed. I explained that each burner is connected to a spark module and have a wire harness on the valves so that when one burner is being ignited, all burners Ignitors come on. I tested all five burners and all five were operating as designed. The customer advised that the front right burner sometimes doesn’t want to light. I tested it several times and it operated as designed. I advised the customer that if the unit begins to not operate correctly to call it in for service. No gas leaks detected during service, job completed."
Near Driftwood, TX 78619
Brandon
Job Details:
10/15/2019
VENTHOOD WHIRLPOOL UXT4236ADS2
"Arrived on site for customer complaint of unit being damaged and warped, found right side of vent hood spot weld had broken loose. Called techline SR 7726109969"
Near Austin, TX 78739
Leonardo
Job Details:
10/15/2019
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site to test unit for unit staying on. Tested unit and found that customer was concerned with fan staying on inside unit when unit was turned off after cooking. Educated costumer that the cooling fan does stay on to help keep control board cool during and after usage keeping temperature below 170 degrees and is not meant for cooling inside of the oven. No other issues at this time. Job complete
Near Austin, TX 78758
Paul
Job Details:
10/15/2019
DRYER WHIRLPOOL WED560LHW0
Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the dented right panel and the base. I tested the dryer and the unit sounded normal and is working as designed. The contractor was not available to sign the ticket. Call complete.
Near Leander, TX 78641
Lou
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"arrived on site to inspect dishwasher no operation. Upon further inspection, I found the unit unplugged. I plugged it in and found the Child Lock on. I turned the child lock off, placed the unit in diagnostics showing no error codes. Unit operated as designed. No water leaks observed during service, job completed. Customer not available to sign for receipt/new home."
Near Copperas Cove, TX 76522
Al
Job Details:
10/15/2019
OVEN WHIRLPOOL WGI925C0BS00
Arrived to inspect unit with F47 issues.Removed and replaced the module.Reassembled and unit tested as designed.Customer satisfied.Job complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for refrigerator to install previous diagnosed part. Gained access to adapter. Removed ice maker housing and installed service kit . Installed ice housings and checked for air leaks. All tested good, no water leaks detected."
Near Austin, TX 78703
Wesley
Job Details:
10/15/2019
DRYER MAYTAG LSG7806AAE
Arrived on site and found unit operating with faulty switch. Advised customer and replaced switch and water fuse from truck stock with JD. Unit is now operating as designed.
Near Manor, TX 78653
Cliff
Job Details:
10/15/2019
OVEN WHIRLPOOL WFE510S0HS1
Arrived on site to diagnose an oven with a door that will not close properly. Found right side hinge broken. Replaced hinge assemblies and tested unit. Found all is functioning properly at this time.
Near San Marcos, TX 78666
Brandon
Job Details:
10/15/2019
RANGE WHIRLPOOL WFG505M0BB2
"Arrived on site to replace broken door seal, after replacing, unit tested good."
Near Austin, TX 78748
Kevin
Job Details:
10/15/2019
OVEN WHIRLPOOL WFG505M0BS3
"Arrived on site and inspected oven and found bulb has shattered, found base of bulb is still in Holder, removed it so customer can get a replacement bulb. They are not covered for replacement by warranty. job complete"
Near Georgetown, TX 78626
Jonathan S
Job Details:
10/15/2019
DRYER WHIRLPOOL WED5620HW0
Arrived on site to install previous diagnosed part. Removed off shaped drum and installed new. Tested operation. All tested good.
Near Leander, TX 78641
Jonathan S
Job Details:
10/15/2019
WASHER LG WM5000HWA
Arrived on site to install previous diagnosed part. Found wrong part on hand. Found door was missing UI and part view shown door as a assembly with UI.
Near Georgetown, TX 78626
Thomas L.
Job Details:
10/15/2019
DRYER WHIRLPOOL MEDB835DC4
Arrived on site or unit that would not except commands. The start button would sometimes work and sometimes not. Also found that the control would not start certain cycles. Replaced control and overlay and unit tested properly. Dryer and house venting are clean as they are both brand new.
Near Round Rock, TX 78681
Tyler B.
Job Details:
10/15/2019
OVEN WHIRLPOOL WOS51EC0HS00
"arrived on site for unit that would start bake after canceled, and also many times on screen blacking out and coming back after sometime.. Recommend console be replaced. Replaced console. Connected to WiFi and tested good Sr#7726111853 David"
Near Austin, TX 78702
Leonardo
Job Details:
10/15/2019
DISHWASHER KITCHENAID KDTE334GPS0
"Arrived on site to test unit for not working correctly. Tested unit found that door was not closing properly, re-aligned door to unit. Tested unit, no other issues at this time. Job complete"
Near Leander, TX 78641
Lou
Job Details:
10/15/2019
DISHWASHER KITCHENAID KDTM354DSS4
"arrived on site to inspect dishwasher rack falling, upon further inspection, I found the left upper track was broken. Per service pointer W11296667, it mentions issues with the welds on the tracks and to replace with improved tracks. When I went to replace the left track, I found that the package contained a right track. I notified the office of the issue. Also found that the dispenser door gasket is broken. I am ordering the left track and dispenser No water leaks observed during service.; ordrng 1 W10861000 (detergent dispenser) and 1 W11259785 (TRACK-LEFT)"
Near Austin, TX 78725
Scott
Job Details:
10/15/2019
DISHWASHER AMANA ADB1400AGS1
"Arrived on site for poor wash performance . Ran diagnostics , no error codes . Wash motor is making a lot of noise . Sprayer arm nearly turning . Recommended new sump and motor. No water leaks detected at time of service . Job complete"
Near Meadowlakes, TX 78654
James
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02
Arrived on site and tested operation. I found fresh food evaporator completely frozen solid and no air flow. Unit will need to that for 48 hours to access failed components. Unit has a communication failure between sensors and controls and will need new control kit and thermistor harness to correct the defrost issue. Instructed customer that the unit will need to have towels placed around it to catch any water that may over flow the units drain pan while thawing out.
Near Austin, TX 78732
Andy
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHB01
Arrived on site for refrigerator freezing some foods near ice box and for crushed ice dispensing some crushed ice and have some large fuller pieces as well. Called tech line and spoke with David (SR# 7726114611) Made aware of issues and what was found. Was instructed that some freezing is not abnormal. Was instructed to speak with customer on product placement inside RC and was instructed to bump temperature up 1° or 2° and to see if there is improvement. With ice dispensing issue was instructed to replace ice bin container. Did as instructed. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78749
Luis
Job Details:
10/15/2019
REFRIGERATOR/TOP GE GNE25JSKFFSS
"Arrived on site for handle issue. Found handles damaged from manufacture defect in material,installed new handles tested door handle and door operation good."
Near Temple, TX 76502
Chase
Job Details:
10/15/2019
MICROWAVE UNKNOWN UMV1160CS3
Arrived on site customer complaint was microwave does not work properly found that part of the switch assembly was popped a part reassembled it just tested the microwave with a mug of water in there everything worked great
Near Georgetown, TX 78633
Thomas L.
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00
Arrived on site to complete repairs. The top compartment facia is holding less before. If it breaks it may not be able to be replaced. With the customers permission I put some packing factory packing tape on the area where the clip isn’t holding and where the greatest pressure is being exerted on the facia. Need to see if this will hold before we break it attempting repair.
Near Austin, TX 78735
Luis
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KRFC300ESS03
"Arrived on site for no ice. Tested icemaker,icemaker running through a cycle no water entering icemaker,checked voltage good voltage to solenoid diagnosed failed water valve. Installed a new water valve,ran icemaker through a cycle water filled icemaker unit working as designed"
Near San Marcos, TX 78666
Robert
Job Details:
10/15/2019
OVEN WHIRLPOOL WOS51EC0HS00
Arrived on job for complaints of oven rack stuck. Found rack was pushed too far in. Removed rack and tested its ability to stay in place . All good.
Near Manor, TX 78653
Cliff
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure due to heater wiring not connected from manufacturing. Rewired heater properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78737
Luis
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Arrived on site for no ice. Removed ice bin found icemaker tray stuck in mid cycle diagnosed faulty icemaker. Installed a new icemaker ran diagnostics on icemaker passed.
Near Lakeway, TX 78738
Andy
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site for refrigerator no power. Tested and inspected unit and found failed power supply. Ordering needed part. No water leaks present at time of service ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10624574 (POWER SUPPLY )
Near Austin, TX 78745
Kevin
Job Details:
10/15/2019
VENTHOOD UNKNOWN UXD8630DYS5
Arrived on site and found wheel switch button is pressed dent heard will only raise up a few inches and then stops. Holding switch down causes vent hood to continue to correct height. Motor assembly housing will need to be replaced to correct the issue. ordrng 1 W11187731 (MOTOR ASSEMBLY )
Near Austin, TX 78734
Andy
Job Details:
10/15/2019
WASHER GE GTW460ASJWW
Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78751
Scott
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRS312SNHB00
Arrived on site for doors not right and insulation showing . Found some insulation on fresh food liner . Will need to silicone cabinet liner . Will need to order right wheel adjuster . Nonwater leaks detected at time of service . Please call to set return. ; ordrng 2 4387828A (shim)s and 1 WPW10304659 (roller-cab)
Near New Braunfels, TX 78130
Robert
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on job for complaints of not draining. Found the pump not working. Replaced drain pump and test. No leaks detected at time of service.