We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Dripping Springs, TX 78620
Leonardo
Job Details:
10/18/2022
Arrived on site to replace console. Opened new box and console was damaged. Ordering new console office to reschedule ; ordrng 1 W11097777 (Console)
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Austin, TX 78758
David S
Job Details:
10/18/2022
Arrived on site to install a new module for KitchenAid Induction cooktop. I gained access to the model and replaced it with new. I powered the unit on and programmed the control. The UI was showing fault code f63 and c91. I could not find the codes in the tech sheet. I am ordering another module and the UI. Scheduled for Tuesday 10/25/22; ordrng 1 W10857232 (Module) and 1 WPW10396615 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78757
David S
Job Details:
10/18/2022
Arrived on site for whirlpool fridge having frost build up in freezer and the freezer light not working. I found the switch frozen shut. I also found the freezer door separating allowing a warm air leak. I am ordering the freezer door. The office will reschedule when we have eta on the part.; ordrng 1 12977880SQ (Fc door)
We serviced a
LG WASHER
Model WM3570HWA
Near Austin, TX 78703
Wesley
Job Details:
10/18/2022
"Arrived onsite and found control in box not the one intended. Verified the engineering digit, and reordered the correct control. ordrng 1 EBR80360702 (Main control)"
We serviced a
WHIRLPOOL DRYER
Model MED8630HW2
Near Round Rock, TX 78665
Maurice R
Job Details:
10/18/2022
Arrived onsite for dryer making noise and moisture in the control panel. On inspection found the the drum is out of round and the CX is using a foil vent hose. Tech support said that it is listed 2 in the installation manual not to use tin foil vent hose. CX will change out the vent hose. Ordering the drum. ; ordrng 1 W10541657 (Drum assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Seguin, TX 78155
Andrey
Job Details:
10/18/2022
"Arrived on site to test unit for washer filling and not progressing in cycle, tested unit unit found basket bent on shaft causing extreme wobble, suspensions has failed, recommended replacing basket and suspensions, possibly gear case is damaged as well and will need to be replaced if needed, ordering basket, gear case and returning with suspension, office to reschedule ; ordrng 1 W10554251 (Basket assembly) and 1 W11454741 (Gear case)"
We serviced a
AMANA MICROWAVE
Model AMV2307PFS3
Near Waco, TX 76708
Jonathan M
Job Details:
10/18/2022
"Arrived on site for a microwave that is not powering on. Inspected unit and work area. Disassembled the unit and when I dropped the control, found the unit completely turning on. Heard a noise when pushing back the control and replaced all door switches. Still have the same issue. Check the cabin thermostat and found the wiring singed and the cavity thermostat bubbling. Unit will need new cavity thermostat for repair. Rescheduled customer to 10/25.; ordrng 1 W11224856 (Cavity Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Whitney, TX 76692
Jonathan M
Job Details:
10/18/2022
Arrived on site for a refrigerator that is not cooling either section. Inspected unit and work area. Did confirm the customers complaint and found the unit shutting off within five seconds after starting. Replaced the start device and tested the unit. Found the unit pulling 10.5 A when trying to start and then shutting off. The unit will need a new compressor and access valves for repair. Ordering parts and the office will need to contact the customer about a return date due to an out of stock and PSP item. Please schedule service for at least three hours in return trip.; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Coupler) and 1 Wpw10143759 (Drier) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL02
Near New Braunfels, TX 78132
Andrey
Job Details:
10/18/2022
"Arrived on site to test unit for leaking water from filter, tested unit found filter housing leaking, replaced housing advised customer to monitor and if water still leaking replaced filter, tested water pressure and found it at 76psi need pressure regulator to fix issue ordering parts office to reschedule ; ordrng 1 W10786952 (Pressure regulator) and 1 8212547RP (Line kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hewitt, TX 76643
David Z
Job Details:
10/18/2022
"Arrived on site to diagnose refrigerator that was leaking in the icemaker. Found the fill tube was frozen over with a giant icicle coming out if it. Likely has a weeping valve causing a constant drip / back up. Ordering new valve, silicon to seal the drain tube at the cabinet, and icemaker. ordrng 1 W11546685 (Inlet Valve) and 1 W11546935 (Icemaker) and 1 Wp482338 (White Silicon)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Salado, TX 76571
Tyler
Job Details:
10/18/2022
"Arrived on site for washer not turning on, or completing cycles. Upon arrival confirmed issue and found ACU cracked/burnt up from drain pump shorting out. After getting autho i replaced ACU and drain motor. Found unit could cycle through settings as designed with no further failures or leaks. Call complete.; ordrng 1 W11396717 (Used from job 357435(drain motor)) and 1 W11419171 (Used from job# 357435(ACU))"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, TX 76502
Tyler
Job Details:
10/18/2022
Arrived on site for washer not filling/completing cycles. Upon arrival confirmed issue and found 7e4 & f6e3 in diagnostics. Upon further inspection I found slider had failed leading to unit not sensing basket weight to continue cycles. Was able to reschedule customer for 10/21/22 to complete repairs with new slider. ordering W10734521.; ordrng 1 W10734521 (Slider)
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS20
Near San Marcos, TX 78666
Kevin
Job Details:
10/18/2022
"Arrived on site and Sound microwave will not start a cycle and F6E8 is shown on the display. replaced microwave appliance manager and oven appliance manager. After replacement nothing has changed, sent video to KB/service management. Plastic switch holder is broken on new harness, Will need to order all Relevant parts, schedule for two hours and replace everything.; ordrng 1 W11578959 (Magnetron) and 1 W11578579 (Inverter) and 1 W11578578 (Switc harness) and 1 W11188752 (Fuse) and 1 W11238401 (Transformer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Manor, TX 78653
Joe Z
Job Details:
10/18/2022
Arrived onsite for continued issues for Not Making Ice . Upon arrival inspected unit and ice bin is empty. Inspected ice maker and has no water. Found fill tube frozen for 3rd time. Contacted Techline for assistance. After series of checks at fill tube and UI. Found fill tube heater reads OL at UI. Tech recommends replacing Freezer door. Tech gave SR# 7734843037. Ordering FC door. Office to reschedule ; ordrng 1 LW11026425 (FC door)
We serviced a
WHIRLPOOL DOWNDRAFT
Model KXD4636YSS7
Near Austin, TX 78759
David S
Job Details:
10/18/2022
"Arrived on site to possibly install whirlpool provided part to the customer. I unboxed the part and found it to be the wrong trim piece. I toke pictures of the two parts next to each other, I toke a picture of box label. I verified model and serial number again. I am ordering a parts research.; ordrng 1 Partresearch (Part research, trim piece)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78750
Paul
Job Details:
10/18/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. The customer stated he had an appointment to be at around 11:15 and his wife needed to leave also so I am going to look at his other refrigerator to see what is needed for it and get him rescheduled. All 7 lights in the RC still need to be replaced. Marking all to use on return visit. Office to RS.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, TX 78745
Matthew
Job Details:
10/18/2022
Arrived onsite for refrigerator not cooling in either section. Upon arrival inspected unit. Found internal light on and evap and ice box fans running. Found UI with no display and non responsive. Inspected compressor compartment and found compressor and condenser fan not running. Both are not receiving proper voltage. Ordering main board and UI. Office to reschedule ; ordrng 1 W11556912 (Control) and 1 W11556911 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Temple, TX 76502
Tyler
Job Details:
10/18/2022
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found temps over 55 in RC due to defrost issue. Found following results for thermistors Rc thermistor P5-1/2(6.21k), fc thermistor p5-3/4(11.92k), rc evap thermistor(buried in undefrosted ice) p8-3/4(13.01k). Called techline and spoke with Rob sr#7734843190. Was instructed to replace ui and rc evap harness after unit has had proper time to defrost manually.
We serviced a
WHIRLPOOL DRYER
Model WED6600VW0
Near Dripping Springs, TX 78620
Kevin
Job Details:
10/17/2022
"Arrived on site and inspected dryer and found cut off has failed, also found Lint shoot is blocked with a large lint buildup. Took pictures. after replacement dryer is working properly, took one picture, Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIA18PNLS4
Near Austin, TX 78738
Kevin
Job Details:
10/17/2022
"Arrived on site and inspected ice machine and found recirculating pump is running but there is not enough water in the reservoir and it is just pulling air. Found a slab of ice partially melted over cutting grid and another complete slab of ice behind it. Also found drain pump is dripping water. Removed drain pump completely reset all hoses and it is no longer dripping. Removed cutting grid and found large amount of calcium deposits keeping sheet of ice from sliding forward. Also found cutting grid connector is failing, took one picture. Also found evaporator thermistor is reading open so icemaker is only running in timed cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN506ESS01
Near Wimberley, TX 78676
Andrew
Job Details:
10/17/2022
"Arrived on site and replaced LED modules per special project. Tested unit, unit now working as designed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FKCH17F7HWC
Near Round Rock, TX 78681
Vincent
Job Details:
10/17/2022
"Arrived on site for freezer, inspected unit and work area. CX complaint was unit not freezing. Freezer is a dual setting unit it can be a Stan alone freezer or refrigerator. Found unit disassembled by CX. Tested amp draw and started at 1.2 amps and then it would drop to 0.92amp. Compressor was extremely hot. Frost pattern would start out good but about half way on the evaporator no frost would be shown. Unit would need a sealed system repair. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC1
Near Round Rock, TX 78681
David S
Job Details:
10/17/2022
"Arrived on site for Maytag washing machine leaking. I I inspected the unit and work area. I put the unit into diagnostics and found the inlet valve leaking. I installed a new inlet valve. I retested the unit and found it working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Leander, TX 78641
Vincent
Job Details:
10/17/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was unit not freezing or making ice. Inspected unit and found that someone had installed an access valve on the compressor. Tested temps FC 39? RC 41?. Connected my gauges to the compressor and the pressures showed to have possibly a leak on the sealed system. I also found a rust spot starting to show on the cabinet from lack of insulation. This unit is unrepairable. Leaks where observed during service.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Austin, TX 78745
Scott
Job Details:
10/17/2022
"Arrived on site for washer door not opening . Powered unit up and door latch would just click and stayed locked . Ran diagnostics got latch error codes . Replaced latch . Ran diagnostics all checked Collected 343.64 AUTHO 3UR339. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Jarrell, TX 76537
David Z
Job Details:
10/17/2022
"Arrived on site to diagnose refrigerator intermittently freezing items, mostly deli drawer and by the vent. Examined unit and found Temps good at this time, however all shelves have items shoved against the back wall, causing cold pockets. Icemaker housing is not leaking cold air, thermistors are checking good, damper is operating as designed with no sign of failures. Advised customer that the obstructed channels are causing items to freeze, and anything placed in front of the vents will freeze. Unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model GU980SCGS3
Near Georgetown, TX 78628
Lou
Job Details:
10/17/2022
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found no water in the tub. I placed the unit in diagnostics and tested and it operated as designed. I removed the check valve and found a small washer and other debris inside. Removed the debris and retested and unit continues to operate as designed. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Liberty Hill, TX 78642
Lou
Job Details:
10/17/2022
"Arrived on site to inspect dishwasher with no power. Upon further inspection, I attempted to test the unit and found the control panel did not respond. I checked voltage at the junction box and got no reading. I found a switch on the wall to the right of the unit and turned it on which provided 122V, but the unit continued to fail. I checked voltage at the control and got nothing. When I checked the harness at the junction box again, sparks came out of the wire nut for the neutral wire and I noticed the wire cover was a dark white and not bright. I cycled power to the unit and removed the wire nut and found the wires had shorted. I cut the wires back and re-wired the harnesses and cycled power, at which time, the unit came on. I tested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
KENMORE WASHER
Model 796.403189
Near Georgetown, TX 78628
Lou
Job Details:
10/17/2022
"Arrived on site to inspect washer bellow. Upon further inspection, I found the unit bellow dirty and customer requested to replace it. I removed and replaced the bellow and tested the unit in diagnostics. Unit is operating as designed. I made recommendations for use and care of the bellow & unit. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW9640XW00
Near Georgetown, TX 78628
Lou
Job Details:
10/17/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the bellow being torn, I removed and replaced the bellow and sealed the fill tube from the dispenser to the bellow and tested. Unit is operating as designed with no leaks. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Georgetown, TX 78628
Lou
Job Details:
10/17/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the mullion being damaged, I removed and replaced the mullion and placed some grease at the top hinge and pivot block and tested door operation. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Blanco, TX 78606
Andrey
Job Details:
10/17/2022
"Arrived on site to test unit for knocking noise, tested unit found failed gear case and slider rattling, replaced parts, ran unit through 3 diagnostics cycles with customer present, all components activating properly, no knocking and thumping noise present, no leaks detected job complete"
We serviced a
LG DRYER
Model DLE2516W
Near Austin, TX 78702
Wesley
Job Details:
10/17/2022
"Arrived onsite for noisy dryer operation and heating concerns. Found unit had airflow restriction. Once resolved the heating function resumed normal operation. For the noise, the rollers, the pulley assembly and a new belt. completed repair and tested unit. All checks good. Unit is now operating properly and smoothly."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Bastrop, TX 78602
Joe Z
Job Details:
10/17/2022
"Arrived onsite for Not Spinning or Wet Clothes at the End of the Cycle. Upon arrival, ran automatic cycle and all components operate correctly. Customer stated that the issue only happens when washing oversized blankets. Instructed customer about wash sizes and cycles. There is no repair to be made at this time. No leaks present at this time. Job complete .
We serviced a
WHIRLPOOL OVEN
Model RM235PXK
Near Austin, TX 78746
Matthew
Job Details:
10/17/2022
"Arrived onsite for oven door falling apart. Upon arrival inspected unit. Found door laying on floor in pieces. Was able to attach door glass and frame back together but trim holder and left hinge is failed. Door is very fragile. Recommended customer not use, or to use with extreme caution. Parts not available for older oven. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Round Rock, TX 78664
Maurice R
Job Details:
10/17/2022
Arrived on site for washer previously diagnosed pats. On arrival installed the actuator in unit and tested. Tested unit in diagnostics mode and everything worked as designed. The unit is working as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Waco, TX 76706
Jonathan M
Job Details:
10/17/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the latch assembly and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Wimberley, TX 78676
Andrew
Job Details:
10/17/2022
Arrived on site to test unit for f9e1 error. Found tub had water and wires to drain pump were cut. Fixed wiring with spade connection. Unit working as designed. No leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Driftwood, TX 78619
Andrew
Job Details:
10/17/2022
Arrived on site to test unit for lights not working properly. Replaced all 12 led modules per service pointer W11606409. Unit now working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS00
Near Wimberley, TX 78676
Andrew
Job Details:
10/17/2022
Arrived on site to test unit for not heating properly and error code f1e5(inverter board failure). Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM0
Near Austin, TX 78749
Leonardo
Job Details:
10/17/2022
Arrived on site to test unit for unit leaking. Test unit and found unit over sudsing even when no soap is out in there. Advised customer to run unit for 2-3 times with out soap to get rid of the old soap
We serviced a
MAYTAG REFRIGERATOR
Model MSD2454GRW
Near Austin, TX 78731
Paul
Job Details:
10/17/2022
Arrived onsite for a refrigerator leaking water out of the front at the bottom. I found the evaporator drain plugged with permagum. I removed the permagum and all the ice. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Manchaca, TX 78652
Matthew
Job Details:
10/17/2022
Arrived onsite for unit not cooling in either section. Upon arrival inspected unit. Found unit powered on but compressor not running. Verified 120 vac to inverter. Unit having compressor issues and will need compressor replacement. Need to contact claims department for possible coverage. Will notify customer of outcome.
We serviced a
MAYTAG WASHER
Model MFW9700SB1
Near Austin, TX 78731
Matthew
Job Details:
10/17/2022
Arrived onsite for washer leaking. Upon arrival inspected unit. Removed lower panel to inspect for leaks. Upon startup could see t steady drip coming from the door itself. Water is infiltrating the door and dripping down the frame of the cabinet. Larger loads or higher water levels will make the leaks worse. Can not guarantee a good repair at this time . Job complete
We serviced a
WHIRLPOOL FREEZER
Model KRFC302ESS06
Near Spicewood, TX 78669
Kevin
Job Details:
10/17/2022
"Are builder called in wrong refrigerator for service, the correct refrigerator is a different manufacture, job complete"
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Spicewood, TX 78669
Kevin
Job Details:
10/17/2022
"Arrived on site and adjusted burner heads until the ignite within eight seconds, sent a short video to KB/service management. Disassembled and rebuilt and Replaced hinges on door. Door still does not sit flush with other door and when closing it is still uneven, door does close properly however and light turns off. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78739
Kevin
Job Details:
10/17/2022
"Arrived on site and inspected the dishwasher and found the left hinge spring has popped out of place, reset it and dishwasher door is now operating normally, job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78739
Kevin
Job Details:
10/17/2022
"Arrived on site and inspected washer and found gear case is leaking, replaced gear case, slider, and wash plate and it is now working properly, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Lago Vista, TX 78645
Vincent
Job Details:
10/17/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to the heating element to replace the new and improved one. Tested unit after replacing, unit is now opens designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Cedar Park, TX 78613
Vincent
Job Details:
10/17/2022
"Arrived on site for freezer, inspected unit and work area. Gained access to compressor and installed new one. Vacuumed the system and charged with R600 43g. Instructed CX to allow unit to cool for 24hrs before using. No leaks where observed during time of service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ04
Near Austin, TX 78741
Scott
Job Details:
10/17/2022
"Arrived on site for ice maker making too much ice . And crisper still freezing over on right side . Found bail arm on IM not attached, put arm pack into place . Also found freezer set to 7 . Reset back to recommended settings . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2670XEM0
Near Round Rock, TX 78681
David S
Job Details:
10/17/2022
"Arrived on site for icemaker leaking. I inspected the unit and work area. I found the ice maker dripping water out during a fill. I replaced the icemaker, under the one year warranty. The unit is now working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Cedar Park, TX 78613
Vincent
Job Details:
10/17/2022
"Arrived on site for refrigerator, inspected unit and work area. CX complaint was the icemaker making loud noises. Tested icemaker and when unit would call for water it would make loud noises at the valve. Replaced the valve and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Cedar Park, TX 78613
Vincent
Job Details:
10/17/2022
"Arrived on site for refrigerator, inspected unit and work area. Replaced right door and nameplate. Installed the original door gasket and tested. Job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Leander, TX 78641
Vincent
Job Details:
10/17/2022
"Arrived on site for washer, inspected unit and work area. CX complaint was unit not draining in specific cycles. Entered diagnostics and found error code F5E2 for lock failure. Tested unit and found it draining properly. Inspected drain hose and found it pushed in to the drain about 3 feet witch can cause unit to stop draining when theres excessive sud in the drain and not enough air to allow it to drain properly. Unit is operating as designed at this time. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Jarrell, TX 76537
David Z
Job Details:
10/17/2022
"Arrived on site to diagnose dryer that is not drying well / no heat. Tested unit and found I did have heat, but almost no airflow. Disconnected vent and ran unit and found unit is venting properly, indicating there is a large obstruction in the walls or vent. Advised to contact builder for assistance. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Temple, TX 76504
David Z
Job Details:
10/17/2022
"Arrived on site to diagnose refrigerator that has an unusable UI / can't dispense water. Examined panel and found it is on, but none of the buttons respond. I checked the water dispenser paddle and found it was depressed some, and not able to swing out to reset position, causing the UI to lock. Replaced ice door assembly with dispenser paddles and retested. Found the UI responsive and the paddle isn't sticking anymore. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Jarrell, TX 76537
David Z
Job Details:
10/17/2022
"Arrived on site to diagnose refrigerator that was having issues dispensing ice, and leaking from ice door. Examined and tested unit and found the ice door was slow to close, and likely causing a significant air leak if it's not fully sealing. This would cause the ice to melt and stick on the chute. Replaced ice door assembly and tested. Found good seal. Unit working as designed. Call complete."
We serviced a
JENN-AIR RANGE
Model JGCP436HL00
Near Georgetown, TX 78628
Lou
Job Details:
10/17/2022
"Arrived on site to inspect cooktop burners not igniting properly. Upon further inspection, I tested all burners (6) and the front left and center burners took too long to ignite. I inspected the ports and adjusted and retested and they continued to fail. I removed and replaced the burner heads and retested. I adjusted the flames on all burners on the simmer modes and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Leander, TX 78641
Lou
Job Details:
10/17/2022
"Arrived on site to inspect microwave light not turning off/on. Upon further inspection, I tested the unit and found it heating properly. I tested the venthood light and found it would not come on. Removed b cover and found the bulb not installed all the way into the socket. Screwed it in further and retested and found the light will turn on, but wont turn off. Inspected the main control and found the relay bad. Removed and replaced the main control and retested and unit is operating as designed. Job completed."
We serviced a
KENMORE DRYER
Model 110.6613241
Near Georgetown, TX 78628
Lou
Job Details:
10/17/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the interior light bulb and tested. Customer advised that the unit is not heating at all. I opened the unit door and pressed the door switch closed and tested. I found the heating element illuminating in the back left corner vent. I demonstrated for the customer and recommended they have the vents cleaned. No lint observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Leander, TX 78641
Lou
Job Details:
10/17/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the thermal fuse and tested. Unit is operating as designed. I recommended the customer have their vents checked/cleaned and provided a referral due to the fuse going bad. No lint observed during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Gatesville, TX 76528
Jonathan M
Job Details:
10/17/2022
"Arrived on site to install previously diagnosed parts. Found a crack on the filter dryer indicating a leak from the dryer. Went ahead and replace the compressor, dryer, and coupler and vacuum down the unit. The unit held pressure for 20 minutes without dropping pressure. Charge the unit up and found the unit cooling an operating as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Gatesville, TX 76528
Jonathan M
Job Details:
10/17/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, dryer, and coupler and vacuumed the unit down to -31 psi. Unit health pressure for 20 minutes. Charged the unit up with R600 and found he unit operating and cooling as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Wimberley, TX 78676
Andrey
Job Details:
10/17/2022
"Arrived on site to replace previously diagnosed inlet valve, line hose and pressure regulator, replaced parts, ran harvest and water fill, unit now filling proper amount of water, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78664
Cliff
Job Details:
10/17/2022
"Arrived on site to replace previously ordered parts for dishwasher. Replaced tub, door panel, and in insulation blanket. Tested unit and all is working properly at this time. No leaks were found at time of service."
We serviced a
AMANA REFRIGERATOR
Model ASD2627KES
Near Spring Branch, TX 78070
Andrey
Job Details:
10/17/2022
"Arrived on site to test unit for leaking water, tested unit found ice maker fill tube has popped out from ice maker causing water to fill into freezer, secured tube properly ran diagnostics cycle with customer present, ice maker completed diagnostics cycle and filled with water with no issues or any leaks, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Wimberley, TX 78676
Andrew
Job Details:
10/17/2022
"Arrived on site to test unit for loose door handles. Tightened screws, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ02
Near Blanco, TX 78606
Andrey
Job Details:
10/17/2022
"Arrived on site to test unit for not dispensing ice, tested unit found ice container hoper broken, replaced ice bin, tested unit, unit is not functioning properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Canyon Lake, TX 78133
Andrey
Job Details:
10/17/2022
"Arrived on site to test unit for not spinning out clothes, tested unit found actuator not activating, replaced actuator, ran diagnostics cycle and found failed capacitor as well, replaced capacitor, ran diagnostics, all components are working properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Canyon Lake, TX 78133
Andrey
Job Details:
10/17/2022
"Arrived on site to to test unit for loose handles, tested unit found loose handles, removed handles and tightened stubs, installed handles, unit is now functioning properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, TX 78731
Matthew
Job Details:
10/17/2022
"Arrived onsite for washer making noise on spin cycle. Upon arrival inspected unit. Put unit in diagnostics and found stored error code for Oversuds, lock failure and long fill. Speaking to customer found amount of detergent needed on be reduced and long fill was due to water outage. Checked latch and all was functioning properly. Ran auto test and full speed spin to test for noises. Found no noises causing concern. Instructed customer on cycle selection and detergent use. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Kyle, TX 78640
Matthew
Job Details:
10/17/2022
"Arrived onsite for washer not agitating and stopping. Upon arrival inspected unit. Put unit in diagnostics and found stored error code 7/4 basket re-engagement failure, 6/3 ACU cannot heat MCU, 0/3 overload. Ran auto test and completed however during the switch from agitating to spin the slider kept popping. Eventually would engage and continue with test cycle. Ran normal load and unit would only slightly turn the agitator tower the display cycle complete. Basket would not engage and would not fill with water. Inspected underneath unit and found signs of oil spatter around cabinet. Also oil on rotor. Unit is under 2 yrs old. Customer will be reaching out to manufacturer for possible concession. If not notified customer that it is recommended to replace the Gearcase, control, clutch and slider. Customer to reach out depending on conversation with manufacturer. ."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Liberty Hill, TX 78642
Kimo
Job Details:
10/17/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new center valve, burner head, caps and a new ignitor. And tested unit and found unit operating as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Austin, TX 78744
Matthew
Job Details:
10/17/2022
"Arrived onsite to replace faulty latch. Replaced latch and tested. Unit is now functioning properly. Unit auto updated to date and time, shows unit is connected to WiFi. Customer may be having some issues with app. Gave customer WiFi division team contact info. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Marble Falls, TX 78654
Gerry C
Job Details:
10/17/2022
"Arrived to inspect no cool. I found the unit with only 2psi after balanced and pressurized to 140psi. I noted slow loss of pressure and checked the evaporators with leak solution and then filled the condensate pan and found no leaks. I isolated the Yoder and noted a loss of 5 psi in 17 minutes and contacted the tech line, tech Cliff. Advised of findings and tech confirmed a cabinet leak that cannot be repaired. SR# 7734838423. The CX will be contacted by the MFG. No leaks observed during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78745
Scott
Job Details:
10/17/2022
Arrived on site and replaced element under special project. Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Liberty Hill, TX 78642
Kimo
Job Details:
10/17/2022
Arrived on site for a cooktop that had a warped top and Warped panel. Upon arrival I installed new panel and the new Cooktop and found that the fit was normal no gaps. Tested unit several times and found it operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Gatesville, TX 76528
Jonathan M
Job Details:
10/17/2022
Arrived on site for a refrigerator that has a broken icemaker. Inspected unit and work area. Did confirm the customers complaint and found the tray attach the icemaker had broken and fallen into the ice bucket. Went ahead and replaced the icemaker and round the unit through diagnostic testing. All tests ran as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Robinson, TX 76706
Jonathan M
Job Details:
10/17/2022
Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Attempted to jump the icemaker and found that the motor would not turn. Check voltage to the icemaker and found proper voltage. Checked the outlet for polarity and found proper polarity. Replaced the icemaker and tested the unit. The unit began to harvest and fill as designed. Call complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Austin, TX 78748
Scott
Job Details:
10/17/2022
Arrived on site for burner tops igniter stay on. Found customer is not tuning knobs past ignite when cooking on high. Instructed customer they need to turn past infinite to have burners stop clicking . No gas leaks detected at time of service. Job complete
We serviced a
GE DISHWASHER
Model DDT575SSF0SS
Near Copperas Cove, TX 76522
Tyler
Job Details:
10/17/2022
Arrived on site for dishwasher with broken soap dispenser. Upon arrival confirmed complaint and found internal spring on dispenser had cracked. Was able to replace dispenser module and reassembled and tested unit. Found no leaks and dispenser functioning as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS
Near Killeen, TX 76543
Tyler
Job Details:
10/17/2022
Arrived on site for microwave not turning on. Upon arrival confirmed issue and found outlet had partial power coming from one side as well as fuse loose inside of noise filter cause partial connection. Was able to replace fuse and restore power from alternate outlet and found microwave fully functioning as designed. Instructed customer on needing an electrician. Call complete
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Manchaca, TX 78652
Scott
Job Details:
10/17/2022
Arrived on site for range tripping breaker . Outlet is on gfi . Checked main wire and power cord for Amy splices or grounding . Unplugged all connections from control. Plugged unit back in and range is functioning properly . Couldnt duplicate any errors. Did recommend customer have an electrician check breaker and outlet . Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Killeen, TX 76542
Tyler
Job Details:
10/17/2022
Arrived on site for range with glass top cracked. Upon arrival confirmed issue and found cause of failure was due to back left burner bubbling/warping until glad spli in half over back left burner. Replaced glass and found no other cause of failures or issues. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Copperas Cove, TX 76522
Tyler
Job Details:
10/17/2022
Arrived on site for refrigerator leaking water from the dispenser. Upon arrival confirmed issue as well as customer provided video of leaking coming from side of spigot connection behind ui panel. Confirmed leak and replaced separator. Found leak no longer present unit now functioning as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Hutto, TX 78634
Cliff
Job Details:
10/17/2022
Arrived on site to diagnose a microwave that is making unusual noise. Tested unit and found customer is hearing air baffle on top of microwave. Advised customer on findings and no further repairs needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Round Rock, TX 78665
Cliff
Job Details:
10/17/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found rc evap fan not operating during normal cycling due to faulty thermistors. Replaced evap cover and tested unit. All is working properly at this time. No leaks were found at time of service. Documented with techline.File# 7734652411
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Round Rock, TX 78664
Cliff
Job Details:
10/17/2022
Arrived on site to diagnose a washer that is not cycling properly. Found capacitor failed preventing motor from running. Replaced capacitor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Temple, TX 76502
David Z
Job Details:
10/17/2022
Arrived on site to diagnose refrigerator that isn't making any ice. Checked and found Temps are good and withing harvest range. Tried to cycle icemaker and found no response from icemaker. Replaced icemaker and retested and verified unit working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cedar Park, TX 78613
David S
Job Details:
10/17/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I installed the new heating element according to the pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Cedar Park, TX 78613
David S
Job Details:
10/17/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I installed the new heating element according to the pointer. I tested the unit and found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
David S
Job Details:
10/17/2022
Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range. I installed the new heating element according to the pointer. I tested the unit and found it working properly.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Dripping Springs, TX 78620
Leonardo
Job Details:
10/17/2022
Arrived on site to install new brackets. Installed brackets test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Waco, TX 76707
Jonathan M
Job Details:
10/17/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both the icemaker and the fill tube heater. Test of the unit and diagnostics and found the unit harvesting and filling as designed with no leaks present. Advise the customer to give the unit a couple days to make ice. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Hutto, TX 78634
Cliff
Job Details:
10/17/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Austin, TX 78737
Leonardo
Job Details:
10/17/2022
Arrived on site to replace heating element per special project. Replaced heating element test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model JGRP548HL00
Near Lakeway, TX 78734
Leonardo
Job Details:
10/17/2022
Arrived on site to replace ui and control board. Replaced parts test unit and unit test good both ovens got to 350 job complete.
We serviced a
WHIRLPOOL RANGE
Model KCGS556ESS
Near Austin, TX 78737
Leonardo
Job Details:
10/17/2022
Arrived on site to test unit for bezels loose. Replaced bezels test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Austin, TX 78738
Leonardo
Job Details:
10/17/2022
Arrived on site to test unit for broken grate. Found right grate broken. Replaced grates test unit and unit test good job complete.