Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onsite and found unit operating with poor seal heat treated to repair seal of fridge. All checks good. Unit is now operating as designed

Near Cetone Terrace, Round Rock, TX 78634
Jacob S.

Jacob S.

RANGE FRIGIDAIRE FFGH3054USA Arrived onsite for to replace parts previous tech ordered. Replaced parts. Tested unit. Upon further inspection. Found that connector from wiring harness behind the panel of the u it. Was not connected. Connected harness. Tested unit. Unit tested good. No leaks at this time. Job complete

Near Berkman Dr, Austin, TX 78752
Clif L.

Clif L.

WASHER GE WBVH6240H0WW "Arrived on site to diagnose a washing machine with a broken console. Tested unit and found outer housing for user interface broken. Due to excessive vibration in broken panel, unit is cycling longer than normal as the computer is having trouble registering balanced loads.

Near Jester Blvd, Austin, TX 78750
Al R.

Al R.

FREEZER WHIRLPOOL WSZ57L18DM03 "Arrived to inspect no cool for stand alone upright freezer.Confirmed the unit wasn’t cooling.Unit condenser fan came on, the start device came on and compressor worked for approximately 4 seconds and then cut off again.Noticed there was oil on the floor in front of the compressor.The unit doesn’t cool due to the compressor not working.Unit will need a compressor, access valve and dyer.Office to order parts and reschedule service call for customer.Needs more work ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS) and 1 WPW10143759 (UV DRIER) and 1 WPW10750849 (COMPRESSOR )"

Near Hartrick Bluff Spur, Little River-Academy, TX 76554
Andy  B.

Andy B.

WASHER MAYTAG MVWC565FW1 Arrived on site for washer not completing cycles. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Marvin Cove, Hutto, TX 78634
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer not advancing into wash cycle . Ran diagnostics and got long fill error . Ran manual ,got hot water but no cold . Found cold supply line was packed full of grit . Flushed out supply hose and cleaned grit out of cold water valve . Reran manual test both valves are performing normal . Nonwater leaks detected at time of service.

Near Slayton Dr, Austin, TX 78753
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV2C6BEW/XAA "Arrived on site for for dryer not tumbling. Performed diagnostics and disassembled top and checked belt. Tested operation and motor humming. Disassembled unit and found broken pulley and failed back right guide wheel. Found major lint buildup in unit. Will need to remove, replace guide and pulley. Removed lint with shop, removed failed pulley and guide wheel and installed new. Assembled unit and tested operation. All tested good.

Near Starlight Trail, Georgetown, TX 78633
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onnsite and found unit operating with stripped motor shaft. Replaced motor and impeller. All else checks good. Unit is now operating as designed as designed.

Near Antioch Ave, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker motor locked up. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Winchester Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

MICROWAVE THERMADOR MBES/01 "Arrived on site for built in microwave light not working. Customer had new light on hand. Removed unit to gain access to lamp assembly. Found customer had wrong lamp . Will need to order correct lamp. . ; ordrng 1 00606692 (LAMP ASSEMBLY )"

Near Prosperity Hills Dr, Georgetown, TX 78628
Jacob S.

Jacob S.

DRYER WHIRLPOOL WET4027HW0 At onsite for unit making screeching noises. Tested unit. Found no issue with unit. Unit working as designed. No issues at this time. Job complete

Near W St Johns Ave, Austin, TX 78752
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for the washer not working properly. Ran diagnostics and found no error codes and all functions worked correctly. Ran a quick cycle and it worked good. Found no issues with washer. Complete

Near Sabio Dr, Austin, TX 78749
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW5090JW0 "Arrived on site for washer flashing den . Followed service pointer and took unit out of demo mode . Ran diagnostics , nonerror codes unit ran diagnostics w/out any fails . Started a normal cycle and unit was goin into a wash cycle and filling . No water leaks detected at time of service . Job complete ."

Near Canoga Ave, Austin, TX 78724
Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FW1 "Arrived on site for customer complaint of unit not powering on, found faulty console, I replaced console, unit tested good."

Near Clear Creek Ln, Dripping Springs, TX 78620
James C.

James C.

WASHER MAYTAG MVWB865GW0 Arrived on site and tested operation. Found both cold and hot water valves just humm but no water dispenser. Verified water to unit. Found valve to be failure. Installed new and tested operation. U it tests good. Job complete

Near La Paloma Ln, Lago Vista, TX 78645
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher not filling.Confirmed the complaint and ran diagnostics test mode and unit didn’t fill.Noticed the float was stuck down and wasn’t filling with water.I freed the float switch and ran diagnostics test mode and unit began operating as designed and filled.Customer asked me to run a regular cycle to make sure unit fills and unit filled and washed properly.All water lines were dry at the time of service.Job complete.Customer satisfied

Near Big Bend Dr, Killeen, TX 76549
Robert J.

Robert J.

WASHER MAYTAG MVWB980BW0 Arrived onsite for washer making noise and smelling bad. Ran diagnostics and found no error codes. Tested functionality of unit and found everything working normally. Ran calibration. No leaks detected at time of service. Complete.

Near Copper Trace, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site found customer has been using washer successfully for the past week. Replaced control board and control panel recommended by tech line on previous visit. After replacement washer will enter a diagnostic cycle but is otherwise unresponsive. It will not show any error codes, it will not start a diagnostic cycle, and you cannot power cycle it. After several minutes it then shows an F6E2 error code. Reinstalled original control panel and control board and error is still happening. Spoke with tech line and they recommended checking harness continuity between control board and control panel. Disassembled washer again and found harness checks good. Called tech line again and reported the harness checks good and they want the harness replaced anyway. 7726943038; ordrng 1 W10919932 (HARNESS) and 1 W10919942 (HARNESS) and 1 W11316252 (HARNESS) and 2 W11319991 (CONTROL)s and 2 W11322903 (CONTROL)s"

Near Strawberry Blonde Dr, Buda, TX 78610
David  Z.

David Z.

DRYER WHIRLPOOL WED8000DW4 "Arrived on site to diagnose a dryer that had an intermittent squeaking sound, customer says is more notice less when cold. Performed diagnostics and ran unit. Shortly after starting a brief loud squeak could be heard, sounded almost like a belt or pulley catching. Dissembled unit and installed new belt, rollers and pulley from repair kit. Noticed that it appears the felt trim on the drum might actually be burning or running into high friction resulting in black marks on the sheet metal housings for it (pics in SD quickpics). Reassembled unit and retested, and all noise is gone. If the issue comes back, we need to order a new drum kit since felt,will come installed (W10626460). At this time all appears to be working as designed with no noise present. Call complete."

Near Highland View Dr, Austin, TX 78731
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIS18NNXS0 "Arrived on site for broken line issues. Removed unit from enclosure,found broken drain extension from liner cabinet. Unit is unrepairable due to extension part of liner cabinet and cabinet is non serviceable. Unit can not be repaired.

Near Westslope Dr, Austin, TX 78731
Richard P.

Richard P.

OVEN WHIRLPOOL WEE510S0FS2 Arrived onsite for the oven door handle broken. Upon inspection found that the door handle and brackets were broken. Need to order parts. Office to schedule.; ordrng 2 W10896982 (screw)s and 1 WPW10310922 (trim-vent) and 2 WPW10410341 (spacer)s and 1 WPW10618239 (hndle-door)

Near Sabio Dr, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR GE CWE23SP4MBW2 "Arrived on site for damaged door. Found damaged right side fresh food door,manufacturers sent customer left side door unit needs right side. Customer will notify manufacture"

Near Twisted Tree Dr, Austin, TX 78735
Brandon C.

Brandon C.

DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of unit not heating properly, found broken heating element, I replaced element, unit tested good."

Near Camwood Trail, The Hills, TX 78738
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to install previous diagnosed part. Installed turntable ring and tested microwave. All tested good.

Near Comal Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for no ice and moisture in freezer. Found warm temps in ice room,ran diagnostics ice box fan not powering on diagnosed no ice and moisture in freezer due to failed ice box fan. Ordering a new ice box fan ; ordrng 1 W10865318 (ICE BOX FAN)"

Near Nutria Run, Austin, TX 78744
James C.

James C.

WASHER GE GTW330ASKWW Arrived on site and tested operation. Found drain pump just hums but will not drain. Manually drained water and inspected pump. Found impeller locked up. Installed new and tested. Unit tests good. Job complete

Near Co Rd 120, Marble Falls, TX 78654
Jacob S.

Jacob S.

WASHER MAYTAG MVWC565FW1 Arrived onsite for u it not spinning. Looked under unit. Found that the nut that holds the cam had come off the cam assembly and ended up ripping the belt. Ordered parts. Rescheduled with customer ; ordrng 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)

Near Rio Grande St, Austin, TX 78705
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site for microwave popping noise. Tested and inspected unit and found failed diode cracked and sparking. Removed failed part and replaced with new. Tested unit and all operations are normal. Spoke with customer to keep an eye on unit to be safe.

Near Methodius Dr, Hutto, TX 78634
Scott  M.

Scott M.

DRYER MAYTAG MGDC465HW0 Arrived on site for dryer taking multiple times drying . Ran air flow test with vent on and off . Definitely having air flow restrictions . Recommended to have ducts cleaned again . Small amount of lint found and removed . Job complete .

Near Losoya Cove, Austin, TX 78754
Paul R.

Paul R.

DISHWASHER KITCHENAID KDPM354GPS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the main control and tested the unit in diagnostics. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.

Near Ledge Mountain Dr, Austin, TX 78731
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIC18NNTS4 Arrived onsite to replace parts previously ordered. Replaced grid cutter and tested unit. Everything is working properly.

Near Comal Springs, Canyon Lake, TX 78133
James C.

James C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. Found inner glass shattered and no racks in oven. Removed door and vacuumed glass from inside door and unit. Installed new glass and tested operation. Unit heating properly. Job complete

Near Woodland Park Dr, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for noise compliant. Diagnosed vibration noise from fan cover and evaporator cover. Adjusted both covers reassembled unit ran fan motor,vibration noise no longer present"

Near Hillspring Cir, Austin, TX 78721
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFE515S0ES1 Arrived onnsite and replaced hinge due to hinge failure. Advised customer on repair. Sending socket d2c due to broken glass cover. ; ordrng 1 W11281687 (D2C)

Near Samuel Welch Way, Manor, TX 78653
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53521HZ0 "arrived on site to inspect microwave venthood light not working. Upon further inspection, I removed the bulb and found it burnt out. Due to previous repairs made, I removed and replaced the socket I installed the bulb and tested and the unit failed. I checked the main control and found this one of the relays was shorted out. I removed and replaced the main control and retested and the unit operated as designed. Job completed."

Near Sundrops St, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW8500SR01 Arrived onsite and cleaned drain trap. Al checks good. Unit is otherwise running as designed in accordance with its age. Advising washer cleaning product like affresh to be used more regularly. To be charged 179.99 for clearing of drain to improve drain time and dry time as well as standard check procedures.

Near Terrace Meadow Way, Manor, TX 78653
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and replaced dryer door, no further repair is required at this time, job complete"

Near Foremost Dr, Austin, TX 78745
James C.

James C.

DRYER WHIRLPOOL MED5630HW0 Arrived on site and found motor just hums when starting cycle. Tested voltage and found to be good. When attempting to remove blower from motor I found they 2 are seized together. Unit will need entire motor and blower assembly to repair. ; ordrng 3 WP693995 (screw)s and 2 WPW10121316 (clamp)s and 1 WPW10211911 (housing) and 1 WPW10242878 (base)

Near Columbine St, Marble Falls, TX 78654
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTM704ESS0 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found main pump assembly leaking at diverter. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Terraza Cir, Austin, TX 78726
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for freezer light not working. Upon inspection we found that the door switches were working but the led light module in the freezer was not. Replaced light module and tested. Everything is working properly. Complete

Near Legend Meadows, New Braunfels, TX 78130
Paul R.

Paul R.

FREEZER KITCHENAID KBSD608ESS01 Arrived onsite for the refrigerator with condensation in the FC. The customer stated there had been ice build up around the ice maker and the back wall of the FC but it had started clearing itself. I found the ice maker funnel with a block of ice in it and with a hole thru the ice. The valve had apparently weeded causing the issue. I removed the ice and tested. The unit is not weeping now and is working as designed. Call complete.

Near Val Verde Dr, Austin, TX 78732
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer noises.Ran unit and couldn’t duplicate the issue.Unit operated as designed at the time of service.Customer told to record the issue next time they happen.Job complete

Near Hazelnut Dr, Harker Heights, TX 76548
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer noises.Ran unit and couldn’t duplicate the issue.Unit operated as designed at the time of service.Customer told to record the issue next time they happen.Job complete

Near Hazelnut Dr, Harker Heights, TX 76548
Paul R.

Paul R.

WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for a washer making a chirping sound. I found the wash plate teeth stripped and it slipping when under a load causing the noise. I replaced the wash plate and tested the unit with a load of towels. The unit is working as designed. Call complete.

Near Squires Dr, Lakeway, TX 78734
Al R.

Al R.

FREEZER WHIRLPOOL WZF34X16DW04 "Arrived to inspect freezer cooling issues.Removed the evaporator cover and found the fan was running, but the thermistor was placed in the wrong spot.Repositioned the thermistor and reassembled the.Told customer to wait 24 hours for optimal cooling.Unit had a frost pattern.Job complete"

Near Elbert Ln, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for front glass broken. Replaced front glass test unit and unit test good job complete.

Near Limerick Rd, Buda, TX 78610
Jacob S.

Jacob S.

WASHER MAYTAG MHW6000AG0 Arrived onsite to replace sensor switch. Replaced sensor switch. Tested unit. Unit test good. No leaks at this time. Job complete

Near Ruby Lake Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found drain hose pinched. Secured connection correctly and unit test good no leaks present at this time job complete.

Near Elmer Cove, Kyle, TX 78640
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onnsite and found unit drain foamed in. Made a small hole and melted the ice. All checks good.

Near Scoria Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site for no lights. Found upper leds dim and front led off,side leds off and freezer led off,diagnosed failed upper led in fresh food and failed led in freezer. Replaced freezer led and upper front led,powered unit on all leds working as designed. ; used 1 W10908166 (LED), and 1 W11205083 (LED MODULE) from stock"

Near Park Ln, Austin, TX 78704
Robert J.

Robert J.

REFRIGERATOR KITCHENAID WRV986FDEM Arrived on job for freezer making noise and not cooling properly. Upon inspection we found that the freezer evaporator was frozen over. Ran diagnostics and found that the evaporator fan and heater were working but not being told to turn on. Spoke to DW and she authorized 150.00 for new User interface. Customer accepted offer and we replaced UI control. Tested unit and everything is working properly. Collected remaining balance. Complete

Near Comal Springs, Canyon Lake, TX 78133
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for damaged to door on unit. Saw door was damaged. Replaced door. Tested unit. Unit test good. No issues at this time. Job complete

Near Jacey Way, Austin, TX 78725
David  Z.

David Z.

WASHER WHIRLPOOL WFC7500VW2 "Arrived on site to diagnose washer for A09 error code. Performed diagnostic and found hot water was turned off to unit. Flipped hot water on and retested and unit began filling with hot water. Found a large amount of suds present in unit when it was cycling. Advised customer to cut back on soap usage and inform his tenants to the same. Cleared suds out and put unit in cleaning cycle. No water leaks found at time of service. Call complete."

Near Penny Ln, Austin, TX 78757
David  Z.

David Z.

DRYER WHIRLPOOL MEDC465HW0 "Arrived on site to diagnose dryer not drying clothes. Spoke with customer and found this is a new unit. Updated model and serial. Found unit heating, but no airflow moving through unit. Disconnected vent and retested and found unit functioning fine, but there is a massive obstruction in the vent line. Advised customer and apartments both that something is blocking the vents. Apartment will have to resolve. Call complete."

Near Seton Center Pkwy, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to test unit for dispenser leaking rinse aid. Found broken dispenser, replaced dispenser test unit and unit test good job complete. No leaks present at this time."

Near Cuernavaca Dr N, Austin, TX 78733
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived to inspect refrigerator door leveling issues.Unit ff door wasn’t making full contact with the ff door switch.I raised the door hinge to close the gap.All water lines were dry at the time of service.Job complete

Near County Rd 2207, Lampasas, TX 76550
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for left back burner not igniting properly. Upon arrival customer informed me that issue is left front burner not igniting properly. Tested and inspected unit and found failed burner head and cap. Ordering needed parts no gas leaks present at time of service.; ordrng 1 WP8286813 (burnr-head) and 1 WPW10597129 (cap-burner)

Near Freeman Park Pl, Round Rock, TX 78665
Richard P.

Richard P.

DRYER MAYTAG MEDB835DW4 Arrived onsite for the dryer not drying properly. During testing found that that the vent tube in the wall is clogged causing the longer than normal dry time. Customer stated that the dryer would continue to run after the cycle was done. Found that the wrinkle prevent was on explained to customer about the wrinkle prevent function and turned it off. Advise customer to call a handy man to clean out the vent tube in the wall. Dryer is working as designed. Complete

Near Ken Caryl Dr, Austin, TX 78747
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived onnsite and found unit not heating. Replaced mag cap and diode. Unit is now operating as designed. Advised customer on repair. All checks good.

Near Samuel Welch Way, Manor, TX 78653
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL AGR6603SFS2

Near E 6th St, Austin, TX 78702
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to replace previously ordered parts. Tested unit after replacing switch, and found all is working properly at this time. No leaks were found at time of service."

Near Woods Blvd, Round Rock, TX 78681
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for customer complaint of ice clumping, found ice cube hung up in ice maker mold causing ice maker to over fill the mold and leak into the ice bin. I removed all ice from ice bin and ice maker, unit tested good. If problem continues, will need ice maker and water valve."

Near Coopers Crown Ln, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to install insulation test unit and unit test good job complete.

Near Seneca Falls Loop, Austin, TX 78739
Lou S.

Lou S.

OVEN LG LDE4413ST/00 "arrived on site to inspect range upper oven door. Upon further inspection, I found that the outer door glass was broken. I quoted the customer $159.99 for service/labor and $160.20 for the outer cover for a total including tax of $346.61. Due to the cover being damaged, customer agreed to the repair and paid the service fee of $140.71 ($129.99+tax) with CC, leaving a balance of $205.90. In order for the customer to be able to use the unit, I removed and replaced the upper door outer cover. I am ordering the outer cover and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 02/01/20. Customer requests an AM call.; ordrng 1 ACQ87912310 (COVER) and 1 CNOTE (LSO PER CUSTOMER REQUEST )"

Near Grapevine Canyon Trail, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for refrigerator that would not cool. Inspected unit and work area. Found refrigerator at 64° in refrigerator in compartment, 62° in the freezer, and 62° in the icebox. Checked both freezer and refrigerator evaporators for frost. No frost found and no refrigerant leaks present when using black light on them. Remove the back cover and check for leakage. None found and ran the compressor on the compressor test. Found .075 Amps going to the compressor. Used gauges on the refrigerator due to prior work being done and bad welds on the compressor. High side at 60 psi but low side in a vacuum at -18 psi. Ordering sealed system parts and evaporators. Had office charge diagnostics fee for 129.99+ tax and office will call customer to reschedule. ; ordrng 1 W10865322 (evaporator) and 1 W10882136 (evaporator) and 1 W10913906 (coupler) and 1 W11025999 (compressor) and 1 W11109499 (drier-tube)"

Near County Rd 423, , TX 76655
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 arrived onsite and called techline. Was advised that symptoms indicate hi pressure. Ordering pressure regulator to repair. Unit valve is getting good pressure but trickling at valve when actuate. Good voltage. Sink pressure seems higher than 60psiAdvised customer on use and care. ; ordrng 1 W10786952 (PRESSURE REGULATOR )

Near Glorious Ln, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for tomorrow that would not heat. Inspected unit and work area. Tested unit on high in a time cycle. Found unit was not heating. Tested voltage from the wall and found 13 V going from L1 to ground and 124 V going from L2 to ground. From L1 to L2, I found less than a volt. See photos. Advised customer to have an electrician fix the outlet or breaker. Customer also complained about the timer not moving forward during a cycle. Replaced timer and tested unit. Unit worked as designed. Call complete."

Near Jack Kultgen Fwy, Waco, TX 76706
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Found controls and evaporator thermistor not communicating properly. Main control, UI, and thermistor will all need to be replaced to complete repairs. Thermistor will also need to be secured and taped to evaporator; ordrng 1 W10316760 (thermistor) and 1 W11172798 (UI) and 1 W11340158 (CONTROL )"

Near Erwin Trail, Austin, TX 78717
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MRT118FFFH00 Arrived on site for refrigerator that would not cool in freezer or refrigerator compartment’s. Inspected unit and work area. Found freezer temperature at 56° in refrigerator section at 54°. Removed evaporator cover and found ice build up over the capillary tube due to leak or restriction. Spoke to CS and PR and ordering parts for sealed system and freezer evaporator. Will have office call extended warranty company to see if they would like to proceed with repair and reschedule return. ; ordrng 1 W10507884 (compressor) and 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler)

Near S Oak Dr, Waco, TX 76705
David  Z.

David Z.

DRYER LG DLG7051Z "Arrived on site to diagnose gas dryer with strong gas smell. Diagnosed unit and found connections tight in back, but saw vent hose was completely crushed and folded in half. Opened unit to check inside and found entire inside of unit covered in lint and fur. Lint and fur were wrapped around the gas valve. With the obstructions in the unit and blocked airflow gas had nowhere to vent and the blocked gas was fumigating the room. In romped the hose and cleaned out inside of unit. Cleaned unit and reassembled and unkinked dryer hose. All is now working as designed with no gas smell present anymore.

Near Petra Path, Austin, TX 78731
Kevin B.

Kevin B.

UNKNOWN UNKNOWN VAN NISSAN

Near Main St, Buda, TX 78610
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit had power as the lights were on, but it was not cooling and none of the fans nor the compressor were on. I placed the unit in diagnostics and attempted to run test 4 and nothing happened. I cycled the power to the unit and the unit came on. I ran test 4 in diagnostics again and the unit has a weak compressor and possibly a leak in the system as it did not cool and there was no frost pattern on either evaporator. I advised the customer that the unit definitely needs a sealed system completed and both the power control and HV control along with both Evap harnesses. Unit was left plugged in and no water leaks observed during service. Job completed."

Near Tangle Ridge Ln, Georgetown, TX 78633
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave slow to heat and loud noise. Tested and inspected unit and found all heating operations are normal. Found hood fan rubbing. Made adjustments and tested unit. All operations are normal. No other repairs are needed at this time.

Near Henry A Wallace Ln, Manor, TX 78653
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRSA88FIHN00 "Arrived to install previously ordered partsCustomer complained of freezer burn, on freezing food, but the food had ice crystals, which were not acceptable to customer.Customer was on the line with Home Depot before I left the residence.No parts installed.Temperatures were 40 in ff and 5 degrees in freezer section.Job complete"

Near Creek Land Rd, Killeen, TX 76549
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and found no charge in system. Inspected evaporator and found no obvious signs of leak. Allowed compressor to pull in air to pressurize the system and found hissing noise at drier. When rotating drier out it came away from unit. Found tubing to drier has broken off at cabinet.

Near W Waco Dr, Waco, TX 76710
Al R.

Al R.

WASHER WHIRLPOOL WTW4955HW1 "Arrived to inspect washer with agitator issues.Confirmed the wash plate issues and removed and replaced it.All water lines were dry at the time of service.

Near Sadowski Rd, Fort Hood, TX 76544
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW1 Arrived to install previously ordered part.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the end of service.Customer advised to purchase a longer hot water fill hose due to current hose is too short for the setup.Customer also advised to make a new drainage system.Current drain hose is over 4 feet long from unit to source.Job complete

Near Story Ave, Florence, TX 76527
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and broke off seized wash plate and found spanner nut is also seized. Could not separate it to replace gearcase and basket. Will need to bring back a new tub, two technicians and all other relevant parts to ensure repair on next visit.; ordrng 1 2HOURS and 1 2TECHS and 1 W10512164 (tub-outer) and 1 W10597575 (filter) and 1 W10743982 (screw) and 1 W10777956 (harns-wire) and 1 W11041462 (HEATER) and 1 WP8533928 (screw) and 1 WPW10109200 (screw) and 1 WPW10297450 (cover)"

Near Goforth Rd, Kyle, TX 78640
Leonardo C.

Leonardo C.

RANGE AMANA AER6303MFS1 "Arrived on site to test unit for oven not getting to temp. Test unit and found bad sensor, replaced sensor test unit and unit test good."

Near Bowie St, Austin, TX 78703
Jacob S.

Jacob S.

RANGE KITCHENAID KFED500ESS02 Arrived onsite to replace knob to unit. Replaced knob to unit. Customer had 2 more knobs needing replacement. Said she would call whirlpool to get the parts mailed to her home. If she calls back. Need same 2 more knob replacements. No issues at this time. Job complete

Near Hobby Horse Rd, Lockhart, TX 78644
Jonathan  S.

Jonathan S.

WASHER LG WT7200CV "Arrived on site for washer making a grinding sound while agitating. Performed diagnostics mode, tested agitation and spin cycle. Was not able to recreate failure. Added towels to wash and ran normal wash cycle. Monitored agitation cycle. Found minor squeaking noise, due to suspension and rode possible leveling feet, normal for this unit. Found at time of service all operations tested good. No water leaks detected."

Near Kimble Ct, Horseshoe Bay, TX 78657
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site for range with broken knob. Inspected unit and work area. Found broken knob, infinite switch, and dented control panel. Ordering all three parts ; ordrng 1 WP3149404 (switch-inf) and 1 W11158166 (panl-cntrl) and 1 W11158168 (knob)"

Near E Central Texas Expy, Killeen, TX 76543
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onnsite and found unit with broken bulb. Removed. Unit is now operating as designed. Advised customer on replacement. All checks good.

Near Urbano Bnd, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7500GC0 "Arrived on site and found water valves have failed, after replacing ran test 51 and it completed properly. No water leaks detected at time of service, job complete."

Near Twin Estates Dr, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for no lights and water leaking. Diagnosed faulty led control and frozen drain

Near Fletcher St, Austin, TX 78704
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site for range with an F2 error code. Inspect3d unit and work area.

Near N 6th St, Temple, TX 76501
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived onsite for the refrigerator door panel UI not working. Ran diagnostics and found that the door panel UI is not working properly have to press hard on the buttons to get it to respond. Ordering UI. Also notice that the water UI not working properly replaced UI and tested fine.; ordrng 1 AUTHORIZATION (NEED AUTHORIZATION FOR REPAIR ) and 1 W11314429 (DOOR PANEL UI)"

Near Leland St, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and inspected refrigerator and found freezer fan is hitting frost buildup. Removed rear panel and found corrosion on suction tube assembly. And it is sweating. Took pictures. Also found possible insulation void 18 inches above compressor. Recommended that customer defrost unit for 36-48 hours and if cooling returns in freezer inspect area for condensation and a lower surface temp. This will be a factor if refrigerator is repairable or not. A compressor may also be needed.

Near Turtle Mountain Bend, Austin, TX 78748
David  Z.

David Z.

RANGE WHIRLPOOL KFEG500ESS3 Arrived on site to diagnose oven that appeared to be dropping temps and not getting high enough when cooking. Ran diagnostics and checked temp cycles. Calibrated at 350. Found unit about 6 degrees under 350. Increased temp 10 degrees with customer approval. All is working as designed at this time. Call complete.

Near Fairview Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR LG LMXS30776D/02 "arrived on site to install previously diagnosed and ordered parts. Due to the right RC door not closing well, I found the bottom door hinge was bent and the door stopper was worn. I removed and replaced the hinge and stopper and tested and the door closes as designed. No water leaks observed during service, job completed."

Near Highland Trail, Leander, TX 78641
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site to diagnose icemaker not producing ice. Performed diagnostics and cycled unit. Found unit was cycling, but fill chute was not seated in the icemaker and just dumping water on the floor of the FC. Aligned icemaker and fill chute and retested. Water was now properly filling the icemaker. All is working as designed, no water leaks found at time of service. Call complete."

Near Scofield Ridge Pkwy, Austin, TX 78727
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with a burner that is going out on low. Found left rear burner not staying lit at low setting. Adjusted flame size through valve and found all is working properly at this time.

Near Brenham Pass, Georgetown, TX 78633
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not locking. Tested and inspected unit and found lid lock is locking but lid is bowed. Making it not catch at times. Also allowing some water to sprinkle out on front and back of lid. Lid, strike and control will need to be replaced. Ordering needed parts. ordrng 1 W10837741 (lid strike) and 1 W10860912 (lid)"

Near Ballerstedt Rd, Elgin, TX 78621
Leonardo C.

Leonardo C.

RANGE KENMORE 362.7548189 Arrived on site to test unit for oven not working. Test unit and found bad glow ignitor. Replaced ignitor test unit and unit getting to 350 job complete

Near Kearsarge Dr, Austin, TX 78745
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site to install previous diagnosed part. Removed wrong inner door panel and installed new. Tested light operation and found working. Tested all other operations. All tested good.

Near No Return, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for ice build up complaint. At time of visit no ice formation in freezer,light working,checked switch operation good,checked door operation good,checked door seal good no gaps and gasket sealing correctly to liner"

Near Gandara Bend, Bee Cave, TX 78738
Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Pernella Rd, Manor, TX 78653
Brandon C.

Brandon C.

WASHER MAYTAG MHW6630HW0 "Arrived on site for customer complaint of low flow during hot water washes, found faulty hot water valve, I replaced valve, unit tested good."

Near Pyrenees Pass, Bee Cave, TX 78738
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived on site for a refrigerator that was spraying water everywhere in the freezer. Inspected unit and work area. Found water all over the back panel the top and the left side of the freezer. Water appeared to be coming from icemaker fill tube. Found ice maker out of place (leaning forward) and fill tube leaning up against the funnel. Removed ice maker and cleaned out the fill tube. Adjusted ice maker to be level and tested unit. Unit worked as designed.

Near Great W Loop, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS20XVMS2

Near Glenway Dr, The Hills, TX 78738
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBD104GSS00 "Arrived on site to test unit for closing problems, upon inspection we found the drawer was hitting the wall while closing, took videos of problem and instructed customer on possible installation fixes. Complete"

Near Linden St, Austin, TX 78702
Jonathan  S.

Jonathan S.

WASHER LG WT5680HWA "Arrived on site for washer getting IE error code. Customer stated that after bypassing water softener he was able to washer. Performed diagnostics mode and tested operation. Found all components working. Found customer using to much soap and causing failure. Spoke with customer on soap usage with water softener. Found drain line to far down drain. Customer connected water softener while n site and found pressure change in water. Recommend to have water softener services. Unit tested good, no water leaks detected."

Near Rainy Creek Ln, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE LFSS2312TP Arrived on site for refrigerator with a filter that could not be removed. Inspected unit and work area. Found filter was not fitting correctly in the unit and replaced with new. Customer also stated that the ic dispenser was not working. Removed ice build up and adjusted impeller. Tested unit and unit began to work as designed. Call complete.

Near Simons Ave, Robinson, TX 76706
Jonathan M.

Jonathan M.

OVEN KITCHENAID KOCE507ESS09 Arrived on site for oven that was having long cool times. Inspected unit and work area. Had customer put on a bake and tested heat. Unit heated correctly. Customer stated that it would take an hour and 10 minutes to cool down at higher temperatures and was concerned about whether that was normal operation. Call tech line and spoke to Mark (no SR number due to Techline computers being down). He stated this was normal operation. Call complete.

Near Coyote Cir, Harker Heights, TX 76548
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for refrigerator FC frost and not making ice. Tested and inspected unit and found ice maker shut off arm missing. Creating ice overflow and door not able to fully shut due to ice. Cycled ice maker with switch shut and ice maker cycled but did not call for water. Removed failed part and replaced with and cycled and ice maker cycled properly. No other repairs are needed at this time.

Near Casanova Ave, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived on site for defective icemaker. Removed defective icemaker,installed a new icemaker ran diagnostics,icemaker passed harvest ran fill test passed.

Near Bauerle Ave, Austin, TX 78704
Tyler B.

Tyler B.

MICROWAVE AMANA AMV2307PFS0 "Arrived to inspect unit with no light, confirmed no light, opened light cover and bulb was shattered. Removed panel and removed and replaced socket and bulb and tested properly"

Near Tulum Terrace, Leander, TX 78641
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4950HW0 "Arrived on site and inspected dryer and found no airflow through lint screen, removed vent from rear of dryer and airflow returned. Dryer is heating normally, recommended to apartment maintenance that vent be cleaned to the exterior of building. No lint found in dryer at time of service, job complete"

Near W William Cannon Dr, Austin, TX 78745
Richard P.

Richard P.

RANGE WHIRLPOOL WEG730H0DS0 "Arrived onsite for the range not working properly. Ran diagnostics and found error code F2E1. Which is stuck key pad. For control board and the key pad overlay Office to schedule time frame. ; ordrng 1 W10728523 (swtch-memb)"

Near Rosedale Ave, Austin, TX 78756
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site for ice issues. Found icemaker not running through a cycle and water valve solenoid not fully closing causing water to drip into icemaker housing. Replaced icemaker and valve.ran icemaker through a cycle water filled icemaker,no leaks"

Near Golden Leaf Dr, Austin, TX 78748
Leonardo C.

Leonardo C.

RANGE FRIGIDAIRE PLCS389ECG Arrived on site to test unit for oven not working. Test unit and found broken and melted bake element. will order new element 318254906 ; ordrng 1 318254906 (BAKE ELEMENT. )

Near Trinity St, Lockhart, TX 78644
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for ice build up on evaporator. Found back cover not secured,removed cover found thermistor in wrong location. Replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip secured cover with 4 screws ran diagnostics good air flow changed defrost setting to basic; used 1 W11033168 (HARNESS) from stock"

Near Whiteway Dr, Austin, TX 78757
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT920SADM2 Arrived to inspect unit with f2e2 error. Removed door and panel and count control panel corroded. Advised unit will need control panel to repair. Removed and replaced the panel and tested good. No leaks on site Panel

Near Freer Cove, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to test unit for problems draining, upon inspection we found unit had a small amount of standing water and a small odor, we ran a full diagnostic, no error codes detected, ran cycles, drain and heater works, sump and pump works, garbage disposal backed up while unit draining into sink creating back pressure in the dishwasher not allowing unit to drain correctly. instructed customer to clean garbage disposal to clear up the drain hose that attached to dishwasher, due to clear sediment buildup. Job Complete"

Near Rough Bark St, Buda, TX 78610
Lou S.

Lou S.

RANGE LG LRE3061ST/00 "arrived on site to inspect range control/cooktop issues. Upon further inspection, I found that both right burners don’t respond when pressing the control panel and the numbers 5&6 on the keypad don’t respond. I contacted lg Techline and advised of my findings and Ron advised that there is a bulletin Mfm62940903 that reports to replace the keypad assembly.. I removed and replaced the keypad assembly and tested and the unit is operating as designed. Job completed.

Near Howell Mountain Dr, Cedar Park, TX 78613
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDTA50SAHZ Arrived on site to diagnose a dishwasher with top rack coming off track. Performed diagnostic and found adjustor wheel sleeve broken on one side. Installed updated adjuster kit. Also replaced cracked stops. Tested unit and all is now working as designed. Call complete.

Near Fred Couples Dr, Round Rock, TX 78664
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site to test unit for burner not burning correctly. Test unit and found low flame. Cleaned all orifices and checked burner and all burner working correctly job complete.

Near Cades Spirit Bend, Austin, TX 78738
Lou S.

Lou S.

WASHER MAYTAG MHW5500FW1 "arrived on site to inspect washer not draining. Upon further inspection, i found water at the bottom of the bellow and lots of debris between the bellow and the tub. I cleared the water/debris with my shop vac. Drained the remaining water from the drain pump area and tested the unit. Unit operated as designed until the drain pump came on and water was barely coming out of the drain hose at the drain pipe. Using my shop vac, I drained the rest of the water from the drain pump area and removed the drain hose and found the check valve stuck with debris and was not able to open. Cleared the hose and reassembled the unit. Retested and the unit operated as designed. No water leaks observed during service, job completed."

Near Buttercup Creek Blvd, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived on site and installed new paddle. Tested operation and found unit working properly. Job complete

Near Bozon Hill Ct, Salado, TX 76571
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for refrigerator ice maker not working/ frozen up. Upon arrival unit was unplugged and defrosted. Customer showed me pictures of ice container as a solid block of ice from water overflow. Inspected unit and found water fill tube for ice maker ripped on right side. Allowing water to overflow into ice container. Ordering part. May also need ice maker as well. Plugged unit back in with ice maker off. no water leaks present at time of service.; ordrng 1 W11415785 (TUBE)

Near Rolling Creek Rd, Pflugerville, TX 78660
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site to diagnose refrigerator that had a water leak coming from under unit. Performed diagnostics and checked for evidence of leaks. Found floor of RC was water and ice , and there was a noticeable chunk of ice at the bottom of the Evap drip tray where it met the cabinet, likely due to defrost issue at one point. Cleared obstruction and melted and cleaned out all remaining ice and water in the RC. Also found leaking in back of unit. Found a large rust hole / spot in the back of the unit that also showed rust / leak trails down the back. This hole is level with where the Evap tray is on the front and likely a result of a hole in the cabinet. Since this rust hole is in the back of the cabinet it is NOT repairable. Unit would need to be replaced due to rust hole that may be a result of a hole in the liner. Unable to call tech line at this time due to being closed. At this time the present leaks have been resolved and call is complete."

Near Abigail Way, Pflugerville, TX 78660
Al R.

Al R.

RANGE WHIRLPOOL WFG525S0JS0 Arrived to install previously ordered part.Removed and replaced the control panel.Reassembled and unit tested as designed to customers satisfaction.Job complete

Near Clubhouse Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN KITCHENAID KSGG700ESS1 Arrived on site to test unit for oven not responding. Test unit and found shorted keypad and bad control board. Both parts covered under 5 year warranty. Ordering new console W11029431 ; ordrng 1 W11029431 (CONSOLE )

Near Hometown Pkwy, Kyle, TX 78640
James C.

James C.

WASHER ROPER RTW4516FW2 Arrived on site and installed new gear case and actuator. Cleaned oil from cam and belt. Tested operation and found unit working properly. Job complete

Near N Bumblebee Dr, Little River-Academy, TX 76554
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit had power as the lights were on, but it was not cooling and none of the fans nor the compressor were on. I placed the unit in diagnostics and attempted to run test 4 and nothing happened. I cycled the power to the unit and the unit came on. I ran test 4 in diagnostics again and the unit has compressor and possibly a leak in the system as it did not cool and there was no frost pattern on either evaporator. I advised the customer that the unit definitely needs a sealed system completed and both the power control and HV control. Unit was left plugged in and no water leaks observed during service. Job completed."

Near Venezia View, Leander, TX 78641
Robert J.

Robert J.

RANGE WHIRLPOOL WFE550S0HZ1 Arrived on job to replace parts previously ordered. Installed new door panel and tested door. Everything working properly. Complete.

Near Mistflower, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS01 Performed diagnostics mode and checked fault codes. Found fault F6-E0. Followed tech sheet procedure for fault code and found bad UI. Removed failed UI and installed new. Tested operation, all tested good."

Near Zelma Dr, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

MICROWAVE KITCHENAID KMHS120ESS4 Arrived on site. Previously diagnosed part. Replaced control and tested unit. Unit works as designed. Call complete.

Near Rein Dr, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to install parts previously diagnosed. Installed. A new motor,shaft and container,tested ice dispenser unit working as designed."

Near Homespun Rd, Austin, TX 78745
Lou S.

Lou S.

FREEZER KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I tested the dispenser and I could hear the motor humming, but no ice. When I went to remove the ice bin it was stuck and had to force it out. I found that the shaft was beginning to strip and when trying to dispense ice it wasn’t catching to the ice bin shaft. I removed the shaft and found a large amount of rust in the motor.I replaced the motor and shaft and retested the dispenser and it is operating as designed. No water leaks observed during service, job completed."

Near Zoysia Dr, Leander, TX 78641
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5000DW2 Arrived onnsite and found unit failing to heat as a result of breaker failure. Advised customers on use and care and on cause of failure. Unit otherwise operating as designed.

Near Village Glen Cove, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for door issues and grill cover issues. Adjusted doors,adjusted wire and waterlines from freezer door,ran diagnostics all diagnostics passed. Customer unhappy with appearance of grill cover advised customer not covered due to out of warranty for cosmetic. Customer purchased grill cover,installed new cover double checked wire harness and water lines. Ran diagnostics for icemaker and fans all passed.

Near Cedar Ridge Dr, Austin, TX 78741
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived onnsite and found ff Evap frosted over. Advised customer on findings and repair. Ordering Evap cover and motor harness. Ordered defrost. Advised customer defrost.; ordrng 1 WPW10501260 (cover-evap)

Near Toltec Trail, Georgetown, TX 78626
Al R.

Al R.

DRYER MAYTAG MEDB835DW0 Arrived to inspect dryer issues.Customer advised the display is on but the unit isn’t tumbling.Determined the control was defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete

Near Endicott Dr, Killeen, TX 76549
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived onnsite and found unit operating as designed, however some install creaking d to fridge location. Demonstrated to customer. Advised on install changes to reduce creak while door is opened. Not a door issue but a cabinet issue. Used grease to reduce."

Near Gibbons Path, Round Rock, TX 78664
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator that is giving mixed ice cubes and dispenser line is leaking water slowly. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on ice dispensing function and advise to replace water filter in case a faulty seal. No further repairs are needed at this time and no leaks were found at time of service.

Near Sapphire Loop, Round Rock, TX 78681
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onnsite and found unit operating as designed with broken door glass panel. Replaced panel unit is now operating as designed and safely.

Near Screech Owl Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW7040DW0 "Arrived on site for wash not starting cycle and oder coming from back of unit. Performed diagnostics mode and checked fault codes. Found fault code F2-E1 stuck key and F3-E2 water temperature fault. Performed encoder test and found all keys responding. Ran automatic test cycle and found leaking water from inlet valve. Continued to test start operation and found key responsive. Removed failed valve and found terminal on control had corroded. Removed control and installed. Installed new inlet valve housing and bezel broken. Will need to replace bezel with screws. Performed calibration cycle. Ran automatic test cycle. All tested good, no water leaks detected.; ordrng 1 W10601841 (bezel) and 2 W11311945 (SCREWS)s"

Near E Greencastle Dr, Granite Shoals, TX 78654
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHW0 Arrived to inspect dishwasher adjuster issues.Confirmed the complaint and removed and replaced the adjuster.All water lines were dry at the end of service.Job complete

Near Red Poppy Trail, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is resetting and making unusual noise. Found air diffuser in RC not operating properly and running loudly. This is causing the unit not to function properly and the controls to reset. Diffuser and controls will all need to be replaced to complete repairs.; ordrng 1 WPW10479155 (control)

Near La Grotta Ln, Georgetown, TX 78628
Jonathan M.

Jonathan M.

MICROWAVE KITCHENAID KMHS120ESS4 Arrived on site. Previously diagnosed part. Replaced control and tested unit. Unit works as designed. Call complete.

Near Rein Dr, Killeen, TX 76542
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for cleaning led illuminated and too much ice. Per service pointer if cleaning light stays on it’s due to a defective water sensor,diagnosed faulty water sensor and bin thermistor installed a new water sensor and bin thermistor advised customer to run a fake cleaning cycle to update control with new sensor.

Near Eider Cove, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site to examine cosmetic issues with built,in refrigerator. Customer showed me drip tray was warped and not seating and needs to be replaced. Also found that top drawer shelf had black scuff marks from factory, and shelf itself was warped and hanging. Ordering W10850000 shelf, W10407627 meat pan, 2302954 slide, 2302955 slide, W11177738 drip tray. ; ordrng 1 2302954 (slide) and 1 2302955 (slide) and 1 W10407627 (pan-meat) and 1 W10850000 (shelf-glas) and 1 W11177738 (tray-drip)"

Near Big View Dr, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for no cool. Compressor not powering on checked voltage good voltage to inverter,found burned plastic on inverter diagnosed a faulty inverter,installed a new inverter,powered unit on compressor powered on.

Near Barclay Heights Ct, Austin, TX 78746
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL KBSN602ESS01 Arrived to inspect unit with no lights. Replaced modules and replaced control to further prevent issue. And tests good

Near Spyglass Hill, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site for too much ice. Per tech support replaced shut off extension arm

Near Hayden Bend, Bee Cave, TX 78738
Leonardo C.

Leonardo C.

MICROWAVE FRIGIDAIRE FGMO205KFC "Arrived on site to replace thermal fuse per last tech, upon inspection we found the fuse open, replaced fuse and retested, all functions returned. Job complete"

Near Highland Ave, Austin, TX 78703
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8640BW0 "Arrived on site and found water valve is constantly dripping into dispenser. Cold valve is stuck slightly open. After replacement ran a diagnostic cycle and washing machine is operating properly. No water leaks from connections at time of service, Job complete"

Near Bentley Garner Ln, Austin, TX 78748
Andy  B.

Andy B.

WASHER MAYTAG MVWC465HW2 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mc Phaul St, Austin, TX 78758
David  Z.

David Z.

WASHER AMANA NTW4516FW2 "Arrived in site to install previously diagnosed parts. Installed new basket, motor, cap and control. Retested unit and all is working as designed. Unit running smoothly, and able to complete diag cycle. No water leaks found at time of service. Call complete."

Near Alex Ave, Austin, TX 78728
Al R.

Al R.

COOKTOP KITCHENAID KGCU462VSS02 "Arrived to install previously ordered part.Removed and replaced the front left burner and unit now operates as designed, without clicking.Customer satisfied.Job complete"

Near Cypress Springs Way, Georgetown, TX 78633
Jacob S.

Jacob S.

DRYER MAYTAG MEDX655DW1 Arrived onsite for door to unit not closing correctly. Tested unit. Found that door was a little miss aligned. Re aligned door. Tested unit. Unit test good. Also gave customer instruct on door to unit. No issues at this time. Job complete

Near Meadow Wood Ln, Dale, TX 78616
Robert J.

Robert J.

COOKTOP JENN-AIR JIC4736HB00 Arrived onsite for stovetop not turning on. Upon inspection we found that the wall outlet not supplying power to power cord. Spoke with builder about changing outlet. Complete

Near Triple Peak Dr, Canyon Lake, TX 78133
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MRT118FZEM00 "Arrived on site to replace evaporator fan motor, after replacing, unit tested good.

Near World of Tennis Sq, Lakeway, TX 78738
Lou S.

Lou S.

MICROWAVE KITCHENAID KMHS120ESS3 "arrived on site to inspect microwave error code and smells. Upon further inspection, I found the customer had the metal rack inside the unit and I found evidence of arcing on the rack mounts. Also found that the unit door was sagging and the strikes weren’t connecting to the switch cams correctly causing the open door error code which I could not get to duplicate. I adjusted the bottom hinge and retested the door and it’s operating properly. I recommended to the customer that they take the rack out of t(s unit when not in use and to only use it when they have food on the rack and the round tray to prevent arcing.

Near Summer Azure St, Georgetown, TX 78626
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator where the filter would not object from the refrigerator housing. Inspected unit in work area. Found filter swelled inside housing and was unable to remove the filter. Replaced housing and filter. Tested unit and unit worked as designed.

Near Hawthorne Dr, Waco, TX 76710
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for the refrigerator leaking. Upon inspection found that this is the wrong refrigerator. It has a model # WRT549SZDM01 serial # VS94565231. Which I found no issues with. Working to manufacture specs.

Near W St Johns Ave, Austin, TX 78752
David  Z.

David Z.

DRYER KENMORE 11061252011 "Arrived on site to diagnose dryer that was not heating well, had to run a couple times to efficiently dry. Performed diagnostic and found a loose connection on L1 at the terminal block. Tightened connection. Unit is heating before I even touched it, but did find that loose connection. Checked airflow and found good suction. Vent doesn’t appear to be obstructed. Customer had vents cleaned a week ago. Only thing I could find was that loose connection everything else working as designed.

Near Patterson Rd, Austin, TX 78733
Brandon C.

Brandon C.

DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of dryer not shutting off, found faulty timer, I replaced timer."

Near Serene Hills Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE510S0HS1 Arrived on site to test unit for oven door not closing. Found broken hinge. Replaced hinge test unit and unit test good job complete.

Near Spyglass Dr, Austin, TX 78746
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator with LEDs not working in freezer. Replaced LED assembly and sound all is now working properly. No further repairs are needed and no leaks were found at time of service.

Near Roberto Clemente Ln, Round Rock, TX 78665
Brandon C.

Brandon C.

WASHER LG WM5000HVA "Arrived on site for customer complaint of unit still leaking, found a loose hose connection, I fixed connection, unit tested good."

Near Tempranillo Way, Austin, TX 78738
Richard P.

Richard P.

DRYER WHIRLPOOL WET4027HW0 Arrived onsite for the dryer making a noise. During testing found that the blower housing was out of adjustment. Adjusted blower housing and noise is gone. Dryer tested good. Complete

Near W St Johns Ave, Austin, TX 78752
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the unit door banging on the left upper corner when closing the door. I adjusted the leveling feet and was able to get the door to close properly; however, the front legs are badly bent causing the door hinges to rub on the tub when the door is open all the way. I contacted the builder and advised of the issue and advised that the tub would need to be replaced. I am ordering the tub and sump/motor assembly and CNOTE-LSO & CNOTE-2HR JOB. Will return with all prescreened parts Unit operated as designed and water source turned off due to being a vacant home. No water leaks observed during service. Customer not available to sign receipt.; ordrng 1 CNOTE (LSO) and 1 CNOTE (2 HOUR JOB) and 1 W11085683 (pump&motor) and 2 WPW10503548 (retainer)s and 1 WPW10526114 (panel) and 1 WPW10681506 (tub-dishwr)"

Near Gilded Crest Dr, Leander, TX 78641
David  Z.

David Z.

ICE MACHINE WHIRLPOOL KUIC18PNZS0 "Arrived on site to diagnose icemaker that was not producing ice. Customer informed me they had come back from out of town and unit was completely dry and making noise. They shut unit down afterwards. Ran diagnostic on unit and confirmed proper function from most components, however when filling it stopped early. Ran a regular cycle to test, and once unit started filling it just kept pouring and pouring and did not stop. Cut cycle off. Replaced recirc pump and retested. Unit now stops filling at appropriate fill level and properly cycles. All is now working as designed."

Near Sansone Dr, Round Rock, TX 78665
Robert J.

Robert J.

DRYER MAYTAG MEDB955FW1 Arrived onsite to replace parts previously ordered. Replaced control board. Thermistor. Thermal cutoff. And wire harness. Tested dryer all functions working correctly. Complete.

Near Herbelin Rd, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived on site for water issues. Pulled unit out of its enclosure found no kinks to water line,taped water line to unit,unplugged damper with door closed found cold air migrating into fresh food section diagnosed water tank freezing. Added sealer around damper enclosure.

Near West Ave, Austin, TX 78701
Clif L.

Clif L.

WASHER MAYTAG MVWB850YW0 Arrived on site to replace bearing assembly for washer. Replaced part and tested unit. Found all is functioning properly at this time. Advised homeowner not to run unit for 24 hours to allow high temperature adhesive to cure properly

Near Canyon Vista Ln, Georgetown, TX 78633
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for unit not responding to commands on UI panel. Tested unit. Found that UI interface is not powering on when touch to start. Ordered part. Rescheduled with customer. ; ordrng 1 W11095624 (console)

Near FM713, Lockhart, TX 78644
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor.Test unit for leaks no leaks present at this time job complete.

Near Bisset Ct, Austin, TX 78738
Jacob S.

Jacob S.

WASHER MAYTAG MVWX655DW1 Arrived onsite for unit not starting. Tested unit. Found that drain motor and control board was bad. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete

Near Hargues Ln, Luling, TX 78648
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED94HEXL0 "Arrived on site to replace motor, repair kit, and blower wheel, after replacing unit tested good, there was still a slight noise coming from the sheet metal from the dryer being taken apart and put back together so many times, but is significantly better.

Near Black Wolf Run, Austin, TX 78738
Wesley P.

Wesley P.

OVEN KITCHENAID KEBS209BSP00 Arrived on site for vibration noises. Unable to replicate. Ordering blowers. Advised customer that video should be taken to document noise.. ; ordrng 2 WPW10260254 (blower)s

Near River Ridge Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

OVEN JENN-AIR JJW3830DP02 "Arrived on site for oven having partial display and some keys are not responding. Performed diagnostics and powered unit on. Found left side of UI/ panel control not lighting keys up. Powered unit down at circuit breaker, removed failed UI and installed new. Powered unit up and performed diagnostics mode. Tested UI operation and found working as designed. Test all other operations through diagnostics mode. All tested good."

Near Blackbuck Ct, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for washer making a banging noises. Performed diagnostics mode and checked fault codes, found no faults. Ran manual spin and failure occurred. Stop testing and inspected wash basket and agitator. Found agitator not setting centered (see-SD-QUICKPIC) Removed agitator and attempted to correct. Found wash basket almost egg shaped and causing failure. Will need to return with wash basket. ; ordrng 1 SEENOTE (SCH APT) and 1 W11172199 (BASKET )"

Near Concho Creek Loop, Leander, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for to install previous diagnosed part. Removed failed door and installed new. Tested door operation. All tested good, no water leaks detected."

Near Belfin Dr, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR LG LSXS26366S/00 "Arrived on site for ice issues found auger motor consist an,y running while not depressing paddle tested paddle and dispenser door opens diagnosed main control issue.

Near Sinclair Dr, Briarcliff, TX 78669
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5RHEXNL03 "arrived on site to inspect refrigerator no cool. Upon further inspection, I found that none of the fans were on and the compressor was off as well. I tested the unit by turning the thermostats on and off and at first the unit failed, but after testing again, the unit came on. When I went to pull the unit form the wall, the condenser fan came on and the compressor came on. I tested amp draw from the compressor and got 2.15amps. When the compressor turned off after approximately 5-8 mins of operating, I could hear the start device attempting to start the compressor and showing 16amps. Once it came on, I got the same 2.15amps. I advised the customer the unit would need a sealed system repair consisting of replacing the compressor as possible the evaporator, if needed

Near Dakota Dr, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFI2570FEB02 "arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit in the garage and could hear the noise which sounded like a fan rubbing on ice noise. I disassembled the FC section and found the fan mount loose. Once tightened, I turned the fan on and it was quieter than before. I advised the customer that due to the rpm’s of the fan motor, it will make a louder noise than older unit fans. I checked the unit in diagnostics and on test 7 I switched the defrost timing to #2 instead of #1 due to finding a small amount of ice buildup on the evaporator. Unit is operating as designed. No water leaks observed during service, job completed."

Near Engineers Pass, Jarrell, TX 76537
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of control panel not responding, found faulty console, called techline because this is the second time within 4 months, they could not document due to their system being down. I replaced console per techlines advice, unit tested good."

Near Rutherford Dr, Driftwood, TX 78619
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH78019HZ1 "arrived on site to install previously diagnosed and ordered part. Per whirlpool Connect Team recommendation due to the previous door/control not connecting to the WiFi, I removed and replaced the unit door and tested. Customer connected the unit to WiFi successfully. Unit is operating as designed. Job completed."

Near Belgian Bend, Cedar Park, TX 78613
James C.

James C.

WASHER MAYTAG MVWB835DW1 "Arrived on site and tested operation. Customer has recordings of unit in spin cycle and bearing are squealing. Found oil leaking from gear case through rotor and stator. Also found agitator is seized to drive shaft and will need to be cut off to remove. Unit will need new gear case, agitator, rotor, stator and clutch to repair. ; ordrng 1 W10915700 (stator)"

Near Harper St, Holland, TX 76534
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site for refrigerator Not cooling properly and ice maker not working. Tested and inspected unit and found compressor running and all fans running. Found compressor was hot and pulling 1.6 amps. Found weak frost pattern on evaporator. Did sealed system pre check and will order SS repair. Ordering needed parts. Office to schedule return trip. 2 hour job. Authorization needed. Will need parts research for RC evaporator.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS REPAIR ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)

Near Marywood Cir, Austin, TX 78723
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer vibrating. Per diagnostics mode and checked fault codes, no faults. Performed automatic test mode and found when going into spin unit was off leveled. Leveled unit and tested manual spin mode. All tested good, no water leaks detected."

Near W Heron Dr, Granite Shoals, TX 78654
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for evaporator incased in ice. Diagnosed unit not defrosting in fresh food compartment correctly. Defrosted evaporator replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws,replaced main control and ui. Ran diagnostics checked air flow good changed defrost setting to basic"

Near James Ryan Way, Austin, TX 78730
David  Z.

David Z.

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site to diagnose oven door not fully seating. Examined unit and found right hinge was blown out and warped. Likely bad part from install. Replaced both hinge and retested. Door is now closing and staying properly. All working as designed. Call complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL UXT4230ADB2 "Arrived to inspect unit with filter sealing issue. Found filter was not correct one for model, was given to by builder. Replaced with correct and tested good"

Near Tanager Pass, Leander, TX 78641
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for to install previous diagnosed parts. Removed failed motor and belt, installed new. Tested unit operation. All tested good, no water leaks detected."

Near Mc Neil St, Burnet, TX 78611
Lou S.

Lou S.

DRYER GE GTD45EASJ2WS "arrived on site to inspect dryer not working. Upon further inspection, the customer advised that the unit made a loud bang noise and then stopped working. I opened the door and pressed the door switch closed then turned the unit on. Unit motor came on but the drum wasn’t tumbling I removed and replaced the dryer belt and tested and the unit is operating as designed. No lint observed during service, job completed."

Near Jackson Ln, Jarrell, TX 76537
Al R.

Al R.

MICROWAVE KITCHENAID KMBP100ESS01 "Arrived to install previously ordered part.Removed the unit from the wall, disassembled and checked voltage at the conduit cable from the inside.There was no voltage in the unit.Checked the 20 amp fuse and fuse had continuity.Also checked voltage at the filter board and there was none..Job complete No parts installed."

Near Las Colinas Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not powering on. Found proper power and polarity, found faulty control board.

Near Wildrye Dr, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site to diagnose a refrigerator that was not cooling in either compartment. Performed diagnostic and found unit is not cooling at all. Compressor is coming on, but drawing super low amperage. Could not find a visible leak in the sealed system. Ordering sealed system repair and completed checklist. All fans are on, and everything seems to be working outside of sealed system. Ordering Evap, compressor, access valve, dryer. Office to reschedule for sealed system repair. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 Wpw10143759 (dryer)"

Near Pfluger Farm Ln, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=11 degrees & RC=40 degrees. I removed the ice maker from the door and found the fill tube heater wires were broken. I removed and replaced the fill tube and tested and no water dispensed. Water dispenser from the door. I am ordering the dual valve and reservoir and will return with prescreened parts.No water leaks observed during service.; ordrng 1 W11024082 (reservoir) and 1 W11194380 (VALVE)"

Near Alabaster Caverns Dr, Georgetown, TX 78628
Lou S.

Lou S.

WASHER LG WM3670HVA "arrived on site to inspect washer not draining and showing error code OE. Upon further inspection, I placed the unit in diagnostics and tested. When the unit was supposed to drain, the drain pump began to make a loud grinding noise and the unit would not drain. I removed and replaced the drain pump and retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Crosbyton Ln, Austin, TX 78717
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived to inspect unit not drying . Rand diagnostics and found heater fault and pump fault, replaced pump and motor and tested and now heater activated. No leaks on site"

Near Tanager Pass, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to replace parts. Replaced parts. How ever customer did not fully let the unit defrost. Asked customer to let wait another 2 days to thaw before plugging it back in. No issues at this time. Job complete

Near Mineral Springs Rd, Lockhart, TX 78644
Richard P.

Richard P.

WASHER AMANA NTW4516FW2 Arrived onsite for the washer not spinning clothes dry. Ran diagnostics and found error F7E6 motor fault code. Tested motor and it did not seem to get up to the correct rpms ordering motor and cap. ; ordrng 1 W10890624 (motor-drve) and 1 W11428524 (CAPACITOR )

Near Ray Wood Dr, Austin, TX 78704
Clif L.

Clif L.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose a washer that is leaking. Tested unit and found no mechanical failures or leaks at this time. Didn’t know trails coming from air vent on the back of washer. advised homeowner on soap usage with water softener in the home. No further repairs are needed and all is working properly at this time.

Near River Forest Dr, Round Rock, TX 78665
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDX655DW1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced temperature switch and tested unit. Unit works as designed. Call complete.

Near Quiet Hollow Dr, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR LG LSXS26326S "Arrived on site for no cool. Compressor running,pierced low side line pressure reading +40 diagnosed a faulty compressor. Need AUTHO for compressor,Uv drier,main pcb,service valve and sealed system labor. Office to research parts and get AUTHO ; ordrng 1 CNOTE (COULDN’T FIND PARTS FOR THIS MODEL SORRY) and 1 NEEDAUTHOFORSEALEDSYSTEMREPAIRANDMAINPCB and 1 TJ90SF8404 (ACCESS VALVE) and 1 UNKNOWN (COMPRESSOR) and 1 UNKNOWN (UV DRIER) and 1 UNKNOWN (MAIN PCB)"

Near Hoffman Dr, Austin, TX 78749

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