We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78757
Scott
Job Details: 01/21/2022
"Arrived on site , replaced heater element . Ran test per SP. all checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS04
Near Austin, TX 78731
Scott
Job Details: 01/21/2022
"Arrived on site ,replaced ice box fan and icemaker . Ran harvest and fill test all checked normal. No error codes after power reset. No water leaks detected at time of service. Job complete."
We serviced a
GE REFRIGERATOR
Model GNE29GSKBSS
Near Austin, TX 78726
David Z
Job Details: 01/21/2022
"Arrived on site to follow up on refrigerator making buzzing noise intermittently. Customer had video showing buzzing noise tracked back to RC. SW located GE service bulletin REF 10-20, which identifies the noise as moisture freezing on fan blade. order parts WR49X32042 (AIR TOWER KIT), WR98R4546322 (SOFTWARE UPDATE)
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Lockhart, TX 78644
Andrey
Job Details: 01/21/2022
"Arrived on site to test unit for F8E3, tested unit found error present, checked all connections, drain filter looked fine, when running test cycle noticed water coming in really slow, and valves making loud humming sound, after test got error code for long fill F8E1, recommended to customer to replace ACU, pressure switch, hot cold water valve
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18NNXB0
Near Austin, TX 78746
Matthew
Job Details: 01/21/2022
Arrived onsite for ice machine not making ice. Upon arrival found unit having a plumbing issue. Standing water in the bin and would not drain out. Unit does not have external drain pump. Also found that unit has broken grid cutter. Customer will address plumbing issue then contact office if moving forward with cutter replacement .
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS3
Near Bee Cave, TX 78738
Leonardo
Job Details: 01/21/2022
Arrived on site to test unit for unit not washing correctly. Test unit and found bad wash motor.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Austin, TX 78757
Scott
Job Details: 01/21/2022
"Arrived on site for high pitch screws and oil,on gearcase . Found gear case leaking oil . Replaced gearcase and slider . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Cedar Park, TX 78613
Scott
Job Details: 01/21/2022
"Arrived on site for right side pantry draw not soft closing . Found draw just snaps shut . Also dispenser is spitting and splashing when dispensing . Ordering rails for draw . Valve , filter head . No water leaks detected at time of service. Call to set return ; ordrng 1 W11242573 (Adapter) and 2 W10737730 (Nut)s and 2 W10737605 (Screw)s and 1 W11255718 (Dual valve) and 1 W11293954 (Filter head) and 1 W11460084 (Valve)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Austin, TX 78731
Matthew
Job Details: 01/21/2022
"Arrived onsite for oven light not functioning. Upon inspection found upper oven, right side light not functioning. Tested unit and found no voltage getting to socket. Pulled unit and checked for voltage at source. Was good. Replaced light assembly and tested. Unit now functioning properly. Job complete"
We serviced a
KENMORE WASHER
Model 110.2810331
Near Bee Cave, TX 78738
Robert
Job Details: 01/21/2022
"Arrived on call to replace previous diagnosed parts. Found the screw for the rotor unable to remove will need to also replace rotor, stator and wire harness to complete. Will need authorization ; ordrng 1 Rotor (Research) and 1 Stator (Research) and 1 Harness (Research)"
We serviced a
ROPER DRYER
Model REX4635EQ2
Near San Marcos, TX 78666
Andrey
Job Details: 01/21/2022
"Arrived on site to test unit for no heat, tested unit found bad cutoff, got authorization from office to replace thermal cut off, replaced part tested unit,unit is now heating, used a piece of lint to check suction and it looks okay at this time the unit is running as designed, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5500SQ0
Near Austin, TX 78737
Kevin
Job Details: 01/21/2022
"Arrived on site and inspected dryer and found cut off and thermal fuse has failed. Replaced both and took a short video and sent it to KV/AHS of dryer running and heating properly. Found airflow is showing restricted and recommend it to homeowner that would be clean/cleared via service before dryer is used again, job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC1
Near Austin, TX 78727
David Z
Job Details: 01/21/2022
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near The Hills, TX 78738
Luis
Job Details: 01/21/2022
"Arrived on site. Diagnosed water leaking and splashing from fill tube,called tech support per tech support unit will need a new freezer door. Informed customer door needed,adjusted fill tube tested water fill no water leaking from tube,informed customer if problem continues will need a new door. Sr#7732782812"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Austin, TX 78759
David Z
Job Details: 01/21/2022
Arrived on site to install retaining clip and lower panel due to damage from hanging door. Removed door and installed hunge pin clip. Attempted to install lower cover but found it damaged in box. When ice machine was running you can hear the recirc pump gurgling. Replaced recirc pump and retested. Verified noise is gone and unit working as designed. Reordering lower panel cover. Office to schedule when part arrives.; ordrng 1 W11296659 (Panel)
We serviced a
MAYTAG DISHWASHER
Model MDBF550AWB
Near Austin, TX 78733
Matthew
Job Details: 01/21/2022
Arrived onsite for dishwasher not cleaning properly. Upon arrival inspected unit and found clogged accumulator. Buildup was throughout not allowing water to filter and circulate properly. Replaced accumulator. Tested unit and unit is functioning properly. Replaced right bracket. No leaks present at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Luling, TX 78648
Andrey
Job Details: 01/21/2022
"Arrived on site to test unit for clothes wet at end of cycle, put unit into diagnostics, found leaking water valve tub extremely loose on shaft, completely stripped hub, and gear case leaking oil, will need basket, gear case, hub, cam kit, belt, wash plate and screw to fix unit, office to reschedule ; ordrng 1 W10752719 (Basket assembly) and 1 W10752187 (Wash plate screw) and 1 W10902814 (Wash plate)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78734
Robert
Job Details: 01/21/2022
Arrived on call for complaint that seal on bottom of door deformed. The seal is distorted order replacement seal. ; ordrng 1 W11454757 (Seal bottom)
We serviced a
FRIGIDAIRE RANGE
Model FEF368GCA
Near Austin, TX 78734
Robert
Job Details: 01/21/2022
Arrived on call for complaint of cracked top. Confirm top is cracked. Ordered replacement top.; ordrng 1 316531902 (Top)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Austin, TX 78717
Justin
Job Details: 01/21/2022
"Arrived on site to install a part provided by the customer per the prior diagnosis.. Office to reschedule when the part comes in.; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model JJW3830DP02
Near Leander, TX 78641
Kimo
Job Details: 01/21/2022
Arrived onsite for wall oven turned its self on and off. Upon inspection I checked for codes found none I checked software version and found that it is up to date. And connected to WiFi. I called techline and spoke to Chris and let him know off my finding and his suggestion was to power cycle unit. Which I did and tested unit and found it operating as designed.sr#7732781610. Job complete
We serviced a
GE RANGE
Model JB750SF4SS
Near Lockhart, TX 78644
Andrey
Job Details: 01/21/2022
"Arrived on site to test unit for FR burner only working on high, tested unit found burner not cycling, replaced switch tested unit,unit now running as designed
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS0
Near Austin, TX 78744
Tyler L
Job Details: 01/21/2022
"Arrived on site for complaints of buzzing noise. Found noise was from the vent fan being left on. Inspected range and tested. No issues at this time. job complete."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Round Rock, TX 78681
Cliff
Job Details: 01/21/2022
"Arrived on site to diagnose a washer that is not draining. Found debris in drain pump, and cleared debris. Tested unit and found all is functioning properly at this time. No leaks were found at time of service
We serviced a
GE MICROWAVE
Model PEB1590SM1SS
Near Lakeway, TX 78734
Leonardo
Job Details: 01/21/2022
Arrived on site to test unit for turntable turning when door is open. Found broken switch and switch holder. Replaced both parts test unit and unit test good job complete
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Austin, TX 78738
Kevin
Job Details: 01/21/2022
"Arrived on site and inspected dryer and found it is not heating, disassemble dryer and found cut off has failed After replacement confirmed dryer is operating normally. Now that dryer is running found airflow is restricted through vent to the exterior of the home and it will need to be clean/cleared before dryer is used again, job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS245GX0
Near Austin, TX 78732
Robert
Job Details: 01/21/2022
Arrived on call for complaint of leak. Found the sump cause of leak. Also one of the support for upper rack damaged. ; ordrng 2 WPW10082853 (Tine)s
We serviced a
GE VENTHOOD
Model JV348LSS
Near Austin, TX 78738
Leonardo
Job Details: 01/21/2022
Arrived on site to test unit for unit not working correctly. Test unit and found broken blades. Replaced blades test unit and unit test good job complete.
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23CS65GS1
Near Rogers, TX 76569
Tyler
Job Details: 01/21/2022
Arrived on site for refrigerator needing previously diagnosed UI and main control assembly kit as well as a new dispenser module and sheLving mounts. Upon arrival reconfirmed issue and install need apart after reassembling intestine unit I found the water inlet valve getting the proper power supply but not allowing water to dispense to the door. After getting further authorization I reassemble a new valve in as well and then found out the door was slightly frozen over. Instructed customer at this time to let the unit thaw out for at least a few hours to allow that waterline to defrost and the water dispenser will be fully functioning as designed. Rest of the fridge is also working as designed call complete
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Tyler L
Job Details: 01/21/2022
"Arrived on site for install of new membraine switch. Called techline to document 7732781327. Installed new part and tested. Unit tested good, job complete."
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Austin, TX 78738
Robert
Job Details: 01/21/2022
Arrived on call for complaint of leaks. Found the dispenser cause of leak. ; ordrng 1 W11172234 (Housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJB
Near San Marcos, TX 78666
Andrey
Job Details: 01/21/2022
"Arrived on site to to test unit for not operating correctly, tested unit found wash motor did not engage in diagnostics,replaced sump, noticed that OWI was extremely calcified, replaced OWI, put unit into diagnostics ran full cycle, element is heat, at this time the unit is running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78756
Jacob
Job Details: 01/21/2022
"Arrived onsite for unit not make ice. Looked at the unit, upon further investigation, found that thick O ring was inside of the fill tube from the wall side. Took pics of the findings. The O ring was smashed inside of the white tube, causing the water not to fill because it was blocking the water. Waited and heard water fill and felt water in the tray. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Manor, TX 78653
Matthew
Job Details: 01/21/2022
"Arrived onsite for ice maker not making ice. Customer stated unit made at least a bucket full before not producing any more ice. Checked unit and fill tube was frozen over again. Suspected weeping valve. Customer also stated the filter was replaced however the line was not purged. Recommended customer purge line. If unit is still not making recommended replacing valve. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/21/2022
"Arrived on site for refrigerator leaking water. Inspected unit and work area. Found drain line frozen over. Gained access to evaporator drain pan. Thawed ice out and tested drain operation. Poured water in on left side of drain and found unit draining as designed. All tested good, no water leaks detected during service
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78744
Jacob
Job Details: 01/21/2022
"Arrived onsite with TE and replaced the level switch. Tested the unit, and issues did not resolve the issue. Called tech line and said to test individual components and check the polarity on the wall plug and possibly change the control of all checks good. Tech line would like to be called upon return to help diagnose the issue. Spoke with Anthony got sr#7732787262. Office to reschedule ; ordrng 1 W11322903 (Control), states that autho needed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78745
Tyler L
Job Details: 01/21/2022
"Arrived on site for complaints of clothes not spinning out correctly. Tested unit and found water would not drain out all the way. Drain pump is clear and draining well. Before going into spin each time, the water would drain only part of the way. Found pressure hose clear. Inspected pressure hose for pinches or kinks, found none. Will need new control board to complete repair. Ordering new hose as well. Office to reschedule.; ordrng 1 W11170317 (Control) and 1 W10846364 (Hose)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Round Rock, TX 78665
Cliff
Job Details: 01/21/2022
Arrived on site to replace heating element for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model KEHC379JSS05
Near Austin, TX 78750
Scott
Job Details: 01/21/2022
"Arrived on site ,replaced torsion spring . Door still falling down . Tried several times . Reordering springs . Call to set return ; ordrng 1 WP4452398 (Spring) and 1 WP4452395 (Spring)"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Lockhart, TX 78644
Andrey
Job Details: 01/21/2022
"Arrived on site to test unit for no heat in oven, tested unit found unit has proper voltage in outlet and terminal block, all elements tested good, turned on oven and did not receive voltage at elements, replaced control board, tested unit, unit now running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ3
Near Austin, TX 78717
Justin
Job Details: 01/21/2022
"Arrived on site for a washing machine not draining. Upon arrival the unit had about a foot of standing water. I put the unit into a spin/drain. I found the water drained right away. I gained access to the bottom of the unit and found the gearcase in good shape. The customer then stated that they had noticed the unit dripping water into the tub. I went to test the valve, but nothing came out. Upon further inspection I found the water turned off at the wall when I arrived. I turned the water on and then found a steady drip coming from the valve assembly into the tub. I informed the customer that the unit is draining, but may be filling some when not in use due to the constant drip.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78733
Matthew
Job Details: 01/21/2022
"Arrived onsite for refrigerator not cooling properly. Upon arrival checked temperature. Fridge was cooling but customer had adjusted temperature and power cycled unit. Checked thermistors and passed. Ran air baffle test and was not responding correctly. Replaced control dampener. Tested unit and unit is functioning properly. Notified customer that if unit seems to overcool, he can readjust temperature. Currently customer is satisfied with temperature of milk and no vegetables freezing. Job complete"
We serviced a
LG DRYER
Model DLEX5101V
Near Sunset Valley, TX 78745
Tyler L
Job Details: 01/21/2022
Arrived on site for install of new filter. Installed new part. Filter sitting in position correctly. Took picture. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Round Rock, TX 78665
Cliff
Job Details: 01/21/2022
Arrived on site to diagnose a dryer with a door not closing properly. Found catch worn out and new one pre-installed on the other side of the door from manufacturer. Swapped catches and all is working properly at this time.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Bee Cave, TX 78738
Leonardo
Job Details: 01/21/2022
Arrived on site to test unit for lower oven not heating. Found bad TOD and replaced TOD Test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Round Rock, TX 78681
David Z
Job Details: 01/21/2022
"Arrived on site to diagnose washer that isn't properly agitating clothes. Tested agitation in diagnostics and found whole basket moving. Tested shifter and found shifter failed and isn't switching between spin and agitate. . Replaced shifter and retested. Verified unit working as designed. Calibrated unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Austin, TX 78737
Kevin
Job Details: 01/21/2022
"Arrived on site and inspected dishwasher and found saved error code 6/4, 7/1. Ran diagnostic cycle and found wash motor is running but not spraying water. after replacing wash motor it is now working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78728
David Z
Job Details: 01/21/2022
"Arrived on site to diagnose refrigerator that has stopped making ice. On arrival found ice bucket was empty and had not made ice in a bit. Checked icemaker and found it is cycling. Ran temperature checks and found the FC is averaging 25 degrees. Took reading and found temp at 27 degrees. On entering the kitchen I could hear compressor screaming and is warm. Unit has sealed system failure and compressor is running at max at all times. Examined FC evap and found almost no frost pattern. Ordering sealed system parts and repair, Office to schedule sealed system. ; ordrng 1 W11291123 (RC Evaporator) and 1 W11099748 (FC Evaporator) and 1 W11393142 (Compressor) and 1 W11506635 (Access Valve) and 1 W10843121 (Non UV Drier) and 1 W11199416 (Condenser) and 1 Oillessgauges (Oil less gauges)"
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS3
Near Leander, TX 78641
Kimo
Job Details: 01/21/2022
Arrived onsite to install properly diagnosed pats I installed new parts and tested unit and found that fuse had popped ordering 1x w10138793 fuse. ordrng 1 W10138793 (Fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Austin, TX 78732
Luis
Job Details: 01/21/2022
"Arrived on site for no ice. Removed kickplate,disconnected icemaker fill line,unable to blow through line diagnosed a frozen fill tube line,unit will need the updated fill tube heater kit.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Georgetown, TX 78626
Cliff
Job Details: 01/21/2022
Arrived on site to diagnose a microwave with a light not turning off. Found relays in control shorted and replaced control. Tested unit and found all is functioning properly at this time.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Leander, TX 78641
Kimo
Job Details: 01/21/2022
"Arrived onsite for refrigerator not dispensing water. This is a recurring issue, I called techline and spoke to JR. and informed him of all what we have done. JR then instructed me to check the water inlet valve where I found slime (see pix) in the water feed line and the water valve not operating properly because of it. I advised customer to have their plumping checked. And I am ordering 1x w10865826, office to reschedule. sr# 7732784321.; ordrng 1 W10865826 (Water inlet valve)"
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Lakeway, TX 78734
Luis
Job Details: 01/21/2022
Arrived for no ice. Found broken neutral wire at door hinge unit will need a new freezer door ; ordrng 1 LW10752121 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, TX 78132
Brandon
Job Details: 01/21/2022
"Arrived on site for customer complaint of UI panel display going out, found failed UI, ordering UI and heater to be replaced under special project ; ordrng 1 W11460962 (UI panel) and 1 W11460908 (UI) and 1 W11537778 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Austin, TX 78741
Jacob
Job Details: 01/21/2022
"Arrived onsite for unit not draining. Tested the unit and found that unit is draining but extremely slowly. Upon further investigation, found that the drain tube on the unit was clogged and couldnt remove the clog. Replaced the drain tube. Tested the unit. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Kimo
Job Details: 01/21/2022
Arrived onsite to install previously diagnostics part. Upon arrival I installed new console and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Hutto, TX 78634
Cliff
Job Details: 01/21/2022
Arrived on site to diagnose a refrigerator that is leaking. Found filter head cracked and replaced it. Tested unit and found all is working properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM2
Near Austin, TX 78738
Leonardo
Job Details: 01/21/2022
Arrived on site to drop off wheels. Dropped wheels off at front door job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 01/21/2022
"Arrived on site to install previously diagnosed parts. Removed upper tracks, lower wheel transports and adjusters and installed new upper tracks, lower wheel transport assemblies, adjuster straps, adjuster covers, clips, adjuster positioners, adjuster housings and adjusters. Customer still concerned about door opening during wash cycle. Ran diagnostics and door remained closed for entire cycle. With new parts racks should stay in place. I lowered to two front legs to raise the front of the dishwasher as well. This will keep the dishwasher tilted back a bit more to prevent weight against door when washing. No leaks detected. Job completed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, TX 78665
Cliff
Job Details: 01/21/2022
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near New Braunfels, TX 78130
Brandon
Job Details: 01/21/2022
"Arrived on site for customer complaint of downdraft blower not working, found failed blower motor, and control ordering parts. ; ordrng 1 W10921431 (Down draft motor) and 1 W11100513 (Control)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near New Braunfels, TX 78130
Noah D
Job Details: 01/21/2022
"Arrived on site to inspect unit for not shutting off the icemaker, upon inspection found the bail arm missing, replaced bail arm and tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Leander, TX 78641
Justin
Job Details: 01/21/2022
Arrived on site for a refrigerator with no cool. Upon arrival I found the units compressor kept starting and stopping. I found the start device good. I ohmd out the compressor windings and found a bad compressor. We will return with the SS parts already on order. Office to reschedule for a 2 hour job and a SS tech. ; O-emld tckt
We serviced a
GE OVEN
Model JGSS66SEL1SS
Near Leander, TX 78641
Kimo
Job Details: 01/21/2022
Arrived onsite to install properly diagnosed pats. Upon arrival I installed new valves and tested unit and found unit operating as designed.Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/21/2022
"Arrived on site for Ice maker is still not produce ice after last fixed on 01/10/2022. Customer showed me cups of water he had in the freezer since yesterday that were only partially frozen. Found ice build up over evaporator cover. Took pics for quick pics. Ice maker will not produce ice if freezer isnt freezing. Took temps and FC was 38 and RC was 51. All fans running. Thermistors past test. Tried placing in a short defrost and couldnt hear the heater sizzling any ice. Ordering another evap harness W11334745, control W11043763 and UI W11542754. Also ordering a heater WP12729123 and will return with all parts. Gave customer a leave behind pamphlet. ; ordrng 1 W11334745 (Evaporator harness) and 1 W11043763 (Control) and 1 W11542754 (UI) and 1 WP12729123 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Round Rock, TX 78665
Cliff
Job Details: 01/21/2022
Arrived on site to diagnose a dishwasher that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB0
Near Austin, TX 78741
Jacob
Job Details: 01/21/2022
Arrived onsite for unit possibly sparking and not heating. Tested the unit and couldnt find a spark any where in the unit as it was running. Called safety tech line to report findings. Got sr#7732751578. Let customer know that the capacitor and diode could be the issue No issues at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cedar Park, TX 78613
Justin
Job Details: 01/21/2022
"Arrived on site for a refrigerator with no cooling. Upon arrival the customer had the unit now accessible. I gained access to the compressor and inverter. Upon further inspection I found the inverter not grounded to the compressor, and could see some visible burn marks. Due to this I replaced the inverter. I then plugged the unit back in and the compressor was now running. The unit is now running as designed. I informed the customer to give the unit 24-48 hours to fully cool. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kimo
Job Details: 01/21/2022
Arrived onsite for range oven not heating. Upon inspection I found bake ignitor not coming on I tested for voltage at the ignitor and found good voltage. I installed new ignitor and tested unit and found unit operating as designed. Customer also wanted to replace door gasket and oven bottom. 1x WPW10535778 door gasket and 1x W11098799 BOTTM-OVEN. Office to reschedule.; ordrng 1 W11098799 (BOTTM-OVEN) and 1 WPW10535778 (GASKT-DOOR)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lockhart, TX 78644
Andrey
Job Details: 01/21/2022
"Arrived on site to test unit for squeaking noise, tested unit found noise present during spin , looked under unit did not find any oil, removed cam and found gear case starting to leak oil, replaced gear case cam and belt, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78732
Luis
Job Details: 01/21/2022
"Arrived on site. Added silicone between cabinet insulation and liner drain extension,installed new drain tube and clamps,tested water drainage good no leaks at tube. Found small leak at water supply line to unit,tightened connection no leaks advised customer to monitor connection,if small water droplet forms he will need a plumber to replace line."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM00
Near New Braunfels, TX 78132
Noah D
Job Details: 01/21/2022
"Arrived on site to inspect unit for not cooling fridge, upon inspection found the freezer working normally as well as the diffuser, tested thermistors with no issue, I found the lower return vent clogged with ice causing the circulation issues cleared ice. Complete."
We serviced a
GE REFRIGERATOR
Model GSE25ETHBBB
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2022
"Arrived on site to install previous diagnosed parts. Removed filter head housing and installed new. Flush water through dispenser. Removed failed ice maker and installed new. Monitored ice maker cycle. All tested good, no water leaks detected during service.
We serviced a
GE WASHER
Model GTW680BSJ1WS
Near Austin, TX 78738
Robert
Job Details: 01/21/2022
Arrived on call for complaint of water level error. Found the air dome hose not properly connected to control. Reconnect hose and test. No leaks detected at time of service.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Austin, TX 78738
Leonardo
Job Details: 01/21/2022
Arrived on site to test unit for right front burner not igniting. Could not pull unit out and I advised customer he will need to pull unit out for us to work on it. He will call to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78734
Leonardo
Job Details: 01/21/2022
Arrived on site to test unit for upper rack falling. Found broken adjusters and replaced adjusters. Test unit and unit test good job complete
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2022
Arrived on site for range oven under cooking. Inspected unit and work area. Performed temperature test and measured 3 cycles. Found average temperature at 338?. Calibrated unit +15?. Spoke with customer on calibration and user care guide. All tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2022
"Arrived on site for dishwasher intermittently not starting cycle. Inspected unit and work area. Performed diagnostics mode, no error codes. Monitored test cycle and found all components operating as designed. Tested key operation and found keys responsive. Had customer start cycle and informed customer door has to be shut within 4 seconds after pushing start. All tested good, no water leaks detected during service."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Canyon Lake, TX 78132
Noah D
Job Details: 01/21/2022
"Arrived on site to inspect unit for a dent in console, upon inspection found the units front console with a small ding, upon replacement found the nameplate missing, ordering nameplate, returning with console. Office to reschedule ; ordrng 1 W10839793 (Nameplate)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near West, TX 76691
Jonathan M
Job Details: 01/21/2022
Arrived on site for a washer that died in the middle of a cycle. Inspected unit and work area. Attempted to run the unit into diagnostics and the machine would not turn on. I tested several cycles restart and could not get anything to turn on. Checked voltage at the wall and found proper voltage. Found the main control lid but no action on the controls. Unit will need new control board prior to further diagnosis. Ordering the part in the office will need to contact the customer about a return date due to a PSP item.; ordrng 1 W11170317 (Control)
We serviced a
WHIRLPOOL VENTHOOD
Model KVWB606DSS1
Near Austin, TX 78737
Kevin
Job Details: 01/21/2022
"Arrived on site and inspected vent hood and it is rattling during operation. Disassembled vent hood and found damper flap has broken free and fallen into squirrel cage. After removing it and reassembling vent hood is quiet again.
We serviced a
WHIRLPOOL OVEN
Model RBD307PVQ02
Near Lockhart, TX 78644
Andrey
Job Details: 01/21/2022
"Arrived on site to test unit for no power, tested unit found unit has power but display not illuminated, check all connections, the key pad still working, need control board to fix issue
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Lampasas, TX 76550
Al
Job Details: 01/21/2022
"Arrived to inspect dishwasher not washing or working properly. Tested the unit in diagnostics and unit gave 4/3 &7/1 errors. Unit would fill, wash motor never came on and it drained and heated.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/21/2022
Customer had gas turned off so I turned it on. Checked for leaks using soap bubbles at the valve underneath cooktop. No bubbles detected. Over a thirty minute period I had the gas on and couldnt smell gas underneath the cooktop or anywhere at the valves with knobs removed or at any of the burners / orifice when the burner caps and burner plates removed.
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW1
Near Austin, TX 78737
Kevin
Job Details: 01/21/2022
"Arrived on site and inspected washer and found standing water in tub, took one picture, removed standing water with vacuum and disassemble drain pump and found a face mask. Replace drain pump and after reassembling started washer on a normal cycle or period sent multiple videos to KB/service management. Control board and pressure switch diagnosed by previous technician were not needed, job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655KE0
Near Killeen, TX 76549
Al
Job Details: 01/21/2022
"Arrived to inspect side by side refrigerator cooling issues. Confirmed the complaint f verified freezer and refrigerator temperatures were 71 and 70 degrees in both sections. Compressor was running, evaporator motor and condenser motor were operating. Took amp draw at the red wire on the compressor and got 16 amps at the beginning and .50 in less than 10 seconds later. Spoke with SW who confirmed this is a sealed system issue. Ordering the authorization for compressor, evaporator, heat exchanger kit. Also needs dye dryer and access valve, sealed system technician, 2 hours. Will return with all previously ordered parts. Needs more work.; ordrng 1 5304511982 (Compressor Kit) and 1 5303918328 (Heat Exchanger Kit) and 1 5303918284 (Evaporator Kit) and 4 218513300 (Grommets)s and 1 5303305677 (Dryer Filter) and 1 Authorization (Dye drier, Access Valve Sealed System Tech, 2 Hours)"
We serviced a
WHIRLPOOL DRYER
Model RED4516FW0
Near Austin, TX 78717
Scott
Job Details: 01/21/2022
Arrived on site for dryer making noise . Found unit rattling a lot . Replaced rollers and Pully . Still making rattling. Ordering motor and sound pads . Call to set return ; ordrng 1 279827 (Motor) and 8 Sound padss
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Lampasas, TX 76550
Al
Job Details: 01/21/2022
Arrived to inspect refrigerator ice maker issues. Confirmed model and serial numbers and placed unit in diagnostics test 56 and got No ice maker errors. Found customers had a recent power surge and ice maker simply lost home position. I forced the ice maker motor and it dumped the ice inside the ice maker. Ice box fan worked as well as the ice box thermistor and heater. Unit now functioning properly.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Temple, TX 76502
Tyler
Job Details: 01/21/2022
Dropped off and handed lvl feet to customer. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78741
Tyler L
Job Details: 01/21/2022
"Arrived on site for complaints of door not latching. Installed new strike and tested. Door latch not engaging. Installed new latch and tested. Door locking correct now. Ran unit through factory diagnostics and found the unit functioning properly. No water leaks detected, job complete."
We serviced a
GE RANGE
Model JSP42SN1SS
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2022
"Arrived on site for range that tripped circuit breaker when using now bake element stays on. Inspected unit and work area. Gained access to elements and sensor. Measured resistance on bake element at 16 ohms, broil at 17 ohms and temperature sensor at 1.070 K ohms. Gained access to control and measured voltage to bake element with unit in standby mode. Found failed control. Removed control and installed new. Tested operation. All tested good. Called GE tech support and spoke with Charles. He stated failure was due to stuck relay on control
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Lakeway, TX 78738
Leonardo
Job Details: 01/21/2022
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Will need new motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Kimo
Job Details: 01/21/2022
"Arrived onsite for refrigerator leaking and not cooling. Upon inspection I found water leaking from the filter housing I am ordering 1x W11162042 filter housing. Ordering 1x W11342162 HARNS-WIRE,1x W11203924 control & 1x W10384183 thermistor.office to reschedule.; ordrng 1 W11162042 (Filter housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78756
Jacob
Job Details: 01/21/2022
Arrived onsite for unit not making ice. Looked at the ice maker and noticed that the ice maker switch was in the off position. Turned the ice maker to the on position and the ice maker did turn on and motor moved. Let tenant know to allowing the unit till tomorrow to start making ice. Unit is getting water. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Andice, TX 78628
Jonathan S
Job Details: 01/21/2022
Arrived on site for range oven not reach over 200? and then shutting off. Inspected unit and work area. Gained access to to burner and adjusted burner and spark igniter. Found igniter bent out from burner. Tested operation and monitored burner ignite 3 times. Assembled unit and performed temperature test at 350?. Monitored 6 cycles and recorded temperature. Found average temperature at 362?. Shown customer unit cycling at 400? and monitored unit cycle another 3 times. Found unit operating as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/21/2022
"Arrived on site for oven no operating. Inspected unit and work area. Found when attempting to make selections control would read, feature not available. Checked settings and demo mode and found off. Performed diagnostics mode and checked fault codes and found F0-E1 internal failure or control. Cleared error codes and ran factory reset , found failure still reoccurring. Called tech support and spoke with Joel he stated control was at fault. Removed failed control and installed new. Assembled unit and tested operation. All tested good.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS243GX0
Near New Braunfels, TX 78132
Noah D
Job Details: 01/21/2022
"Arrived on site to inspect unit for leaking through door, upon inspection found the dispenser leaking around gasket. Replaced dispenser and tested without front panel. No leaks found. Tested for 15 min. Complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near New Braunfels, TX 78132
Noah D
Job Details: 01/21/2022
"Arrived on site to inspect unit for not heating, upon inspection found the heater did turn on and steam water that hit it, tested all functions and found lots of calcium buildup around seals and pump, instructed customer to flush unit and see if residue persists. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near New Braunfels, TX 78130
Brandon
Job Details: 01/21/2022
"Arrived on site to replace control, after replacing, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near New Braunfels, TX 78130
Noah D
Job Details: 01/21/2022
Arrived on site to inspect unit for not allowing the touch screen to be used. Upon inspection found the units console screen blanked but still beeping when touched. Replaced console and tested. Complete