Service History 149 - Appliance Express

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS42E22L00

Near Georgetown, Texas 78633

Tyler

Job Details: 04/09/2025

Arrived on site for ice maker not producing ice. On arrival customer stated unit was intermittently making ice. I found bucket partly filled and ice had formed within ice market motor causing it to stick and not move. Replaced ice maker then found intermittent power loss amd found IR control were failing. I was apt to jump ice maker through drought side IR. Ordering W11629974 IR controls amd rescheduled customer for 04/16/25; ordrng 1 W11629974 (Ir controls)

We serviced a

KITCHENAID ICE MACHINE

Model KUIC15PRXS3

Near Austin, Texas 78734

Scott

Job Details: 04/09/2025

"Arrived on site for poor ice cubes . Found griddle cutter wire broken and sheet of ice stacki g on top of one another ,replaced cutter WP2313637. Ran diagnostics all checked . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, Texas 78626

Tyler

Job Details: 04/09/2025

Arrived on sitw for washer making a loud noise unless unplugged. On arrival confirmed issue and found f3e1 in diagnostics. Found cleared code and reset unit. Ordering W11607637 control. Office to reschedule once Availability of parts is known. No one available to sign; ordrng 1 W11607637 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Georgetown, Texas 78626

Tyler

Job Details: 04/09/2025

"Arrived on site for dishwasher needing heating element w11537778. On arrival installed part, then test a dishwasher and found unit working as designed with no leaks call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Lakeway, Texas 78734

Scott

Job Details: 04/09/2025

"Arrived on site for fridge not making ice . Ran harvest test and IM flexed once and stopped mid flex . Tried harvest test couple times but IM not going back to home position and timed out . Replaced ice maker W10873791,reran harvest and IM went back to home position but timed out with 2/3 display . Will not fill IM . Found broken wires in door harness . Will need new fz door . Autho. Call to set return . No water leaks detected at time of service ; ordrng 1 LW11202405 (Fz door) and 1 Autho"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Hutto, Texas 78634

Wesley

Job Details: 04/09/2025

Arrived onsite for fried console symptom. Replaced console and tested. Unit is now functioning as designed. All checks good. Advised customer on repair. W11297709

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Hutto, Texas 78634

Wesley

Job Details: 04/09/2025

Arrived onsite for not draining and found unit drain harness with clean break in the Blake wire by the pump. Made repair to the wire and reinforced to strengthen. Unit is now operating as designed. No parts

We serviced a

KITCHENAID VENTHOOD

Model KVWB406DSS4

Near Pflugerville, Texas 78660

Wesley

Job Details: 04/09/2025

Arrived onsite for unit with blower fan not operating properly. Found loose wiring connection in the blower harness. Adjusted harness amd now the unit is operating as designed. All checks good. Unit is now operating as designed. No parts. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDM04

Near Austin, Texas 78753

Andrew R

Job Details: 04/09/2025

Arrived onsite for unit tripping the breaker. Refrigerator located in unit 5111. I found the heater to be showing resistance when going from tan to green/yellow. The heater is grounding out causing the unit to trip the breaker. I replaced the heater and unit is now running and no tripping is occurring. No leaks present. Call complete. Installed W11562215 heater.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB08

Near Austin, Texas 78751

Andrew R

Job Details: 04/09/2025

Arrived onsite for refrigerator tripping breaker. I found the unit plugged in and running. Unit is not tripping the breaker and is operating as designed. No leaks present. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Manor, Texas 78653

Justin

Job Details: 04/09/2025

Arrived on site for unit missing top mounting scre bracket. Inspected unit found mounting bracket top attached to cabinet wrapper broken off. Replaced cabinet wrapper contractor will hang job completed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Pflugerville, Texas 78660

Wesley

Job Details: 04/09/2025

Arrived onsite and found unit operating with failed fuse due to bad door switch. During diagnostics used fuse in testing. Ordering interlocks to repair. W11707984.; ordrng 1 W11707984 (Fuse) and 1 W11551761 (Lower interlock) and 1 W11551761 (Upper interlock)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Austin, Texas 78758

Justin

Job Details: 04/09/2025

Arrived on site for unit not working. Ran diagnostics checked for error codes no errors at this time. Ran test cycle will not fill with water. Called SW for assistance but could not find solution to fix issue . Was pulled off joband sending a senior tech; O-emld tckt

We serviced a

WHIRLPOOL COOKTOP

Model WCGK5036PS00

Near Georgetown, Texas 78628

Wesley

Job Details: 04/09/2025

Arrived onsitemand tested unit for gas leak and foundnhairline crack innthe regulator. Replaced regulator to repair. No signer available. W11087445

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Georgetown, Texas 78628

Wesley

Job Details: 04/09/2025

Arrived onsite for not finishing cycles and found f8e1 long fill error. Found good cold water supply but very slow cold water valve. Ordering valve assembly to repair. No parts today. ; ordrng 1 W11595805 (Fill valve)

We serviced a

WHIRLPOOL DRYER

Model WED8200YW2

Near Austin, Texas 78746

James K

Job Details: 04/09/2025

"Arrived on site for unit not heating again. Upon arrival, found blower housing thermistor is reading correctly. Incoming voltage to terminal block is heating correctly. Found heater to be reading correctly however cut off thermostats was reading OL. Heater winding to chassis reads OL. Replaced cut off thermostats. Tested unit and now unit is functioning as designed. Warranty covered under AEX."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Austin, Texas 78757

Justin

Job Details: 04/09/2025

Arrived on site for unit not washing. Ran diagnostics checked for error codes f4 e3 wash motor failure. Replaced sump and motor and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Spicewood, Texas 78669

Brandon

Job Details: 04/09/2025

"Arrived on site for customer complaint of ice wet and clumping together. Found ice maker mold leaker, I replaced ice maker, unit tested good. Part used w1139712"

We serviced a

MAYTAG OVEN

Model MEW7630AS00

Near The Hills, Texas 78738

Miguel

Job Details: 04/09/2025

"Arrived on site for oven not working, completely black screen. Removed from wall. Found thermal fuse in front was bad. Replaced fused and tested. Bottom oven not heating, removed back cover and found thermostat open. Will need new rear thermal fuse. Reset for Mon am; ordrng 1 WP4449751 (Thermostat)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, Texas 78724

Andrew R

Job Details: 04/09/2025

Arrived onsite for unit continuously humming. I found the humming to be the drain pump. I disconnected the pressure line and canceled the drain. When I entered diagnostics the drain pump kicked back on. Water pressure line is clear and the control water pressure sensor has failed. Customers washer falls in the service pointer W11766193 and will require a control replacement. Ordering W11603810 CNTRL-ELEC. Office to RS as it is shown to be PSP. Left the unit unplugged and customer stated they will not use it as it could damage the pump.; ordrng 1 W11603810 (CNTRL-ELEC)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, Texas 78738

Miguel

Job Details: 04/09/2025

"Arrived on site for ice machine not making ice. Found icemaker did not respond to test, reset power to icemaker then unit completed cycle. Replaced icemaker. Found ice bucket broken. Reset for mon.; ordrng 1 WPW10558423 (Bucket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Austin, Texas 78733

James K

Job Details: 04/09/2025

"Arrived on site to replace previously ordered part. Upon arrival, when dispensing water, valve produced a loud screaming noise. Proceeded to replace W11482383 valve and noise went away. Made sure tubing from valve to ice maker is clear. Ran ice maker harvest test and passed with no issues. All other components working at this time after diagnostics test. Unit is functioning as designed. No water leaks detected at this time"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78725

Joe Z

Job Details: 04/09/2025

"Contacted tech line for ongoing issues of out of balance and repetitive repairs. Spoke with Curt, Explained all issues and tech researched file and has seen all repetitive repairs leading back to over sized out of balanced loads being cause. Tech said that the unit has already been replaced before and is not recommending a repair because same issue will occur. Recommended calling 3rd party warranty to have them pull history of file and decide how they would like to proceed.SR# 7741316162. Spoke with GC and 3rd party warranty will be notified ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Austin, Texas 78747

Luis

Job Details: 04/08/2025

"Arrived on site for no ice. Diagnosed a defective icemaker,replaced icemaker ran harvest test passed,icemaker filled with water. W11700250"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Round Rock, Texas 78665

Brandon B

Job Details: 04/08/2025

Arrived on-site for unit not cleaning dishes. Customer said machine was leaving suds on the top rack. Also said the whole machine would lean forward when she opened the door. I found that it wasn't installed correctly. It wasn't leveled right and the screws weren't tightened at cabinet. I lowered the back legs and tightened the mount screws. I ran it in factory diagnostics and didn't get any codes. Advised to use less detergent and to cycle with water only to get the suds out. No parts used. Machine is working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Marion, Texas 78124

Andrey

Job Details: 04/08/2025

"Arrived on site to replace previously diagnosed wash motor, tested unit found motor is engaging but when after the water is drained and refilled the motor does not engaged just a rumbling noise, exposed compressor control and checked voltage, during motor reengagement, the voltage drastically fluctuates causing motor not to engage properly, unit has a failed control, replaced control and started multiple cycles with no issues unit is now running as designed no leaks detected job complete installed W11305303"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near New Braunfels, Texas 78130

Andrew

Job Details: 04/08/2025

Arrived on site and replaced previously diagnosed compressor(W11580057) drier(WPW10143759) and access valve(W11506635). Found new drier had a leak. Replaced diet again with one from truck stock. Vacuumed system down and charged to specs with 68g of r600a. Unit now developing ideal frost pattern. No leaks detected. Job complete.

We serviced a

MAYTAG WASHER

Model MVW5035MW

Near Georgetown, Texas 78628

Brandon B

Job Details: 04/08/2025

Arrived on-site for a broken latch. Verified the issue. I installed latch(w11670519) and cycled the unit. Latch is locking and the washer is operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near New Braunfels, Texas 78130

Tim M

Job Details: 04/08/2025

"Arrived on site to replace previously diagnosed part. Upon arrival replaced door gasket (W11177741) and tested, unit is sealing properly. Ran a test cycle, all components are properly engaging and unit is running as designed. Advised to customer the door will need slightly more force to close in the beginning, after a few cycles the gasket should fully form to the frame. No leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM06

Near Austin, Texas 78744

Luis

Job Details: 04/08/2025

"Arrived on site. Installed part prev tech ordered,ran icemaker test failed no water entering icemaker,removed line jumped power to valve no water,found main shut off valve has to be set at half open and closed,tested valve passed reconnected fill line ran icemaker test passed. Will notify office of issue. No one available for signature.wpw10279909"

We serviced a

WHIRLPOOL DRYER

Model WED6200SW0

Near Austin, Texas 78737

Brandon

Job Details: 04/08/2025

"Arrived on site for customer complaint of unit not heating properly and putting of a chemical smell. Found heating element burnt the thermostat. Ordering element, thermistor, and thermostat. ; ordrng 1 WP8577891 (Thermostat) and 1 WP8577274 (Thermistor)"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Marion, Texas 78124

Andrey

Job Details: 04/08/2025

"Arrived on site to test unit for F1E0 tested unit found failed control, replaced and tested unit is now running as designed job complete installed W11707168"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near San Marcos, Texas 78666

Tim M

Job Details: 04/08/2025

"Arrived on site to test unit for loud noise. Upon arrival builder stated inspector let them know the unit is making a loud buzzing noise when drain pump is engaged. Activated drain pump, heard a high pitched buzzing sound which sounded like an unprimed pump. Started a diagnostic cycle, water filled and wash motor engaged with no noises. Drain pump then engaged and noise has been eliminated. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS11

Near San Marcos, Texas 78666

Tim M

Job Details: 04/08/2025

"Arrived on site to test unit for dispenser dripping and moisture on the gasket. Upon arrival customer stated the dispenser will drip a couple times after done filling, noise is coming from the damper area and damper housing has moisture. Tested unit, verified noise from damper. Replaced damper (WPW10594329) and tested, noise has been eliminated. Tested dispenser, found it will drip 2 times after fill is done. Removed filter and tested, now it only drips once. Inspected all union fittings at the valve and reservoir, trimmed all water lines due to indentations on the lines causing a possible air leak into the water system. Tested unit, dispenser now only drips once even with the filter installed. Advised customer one drip is normal, if issue gets worse contact office. If callback occurs recommend a water valve and water manifold replacement. At this time unit is running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ10

Near Dripping Springs, Texas 78620

Brandon

Job Details: 04/08/2025

"Arrived on site to replace previously diagnosed parts. After replacing all parts, I tested microwave and found high voltage transformer also failed and blew the fuse. Ordering magnetron, cap, diode, transformer, and fuse. ; ordrng 1 W11545872 (HV transformer) and 1 W11678970 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Magnetron) and 2 W11707984 (Fuse)s"

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Austin, Texas 78731

Scott

Job Details: 04/08/2025

"Arrived on site ,replaced dispenser assembly W11524106. Ran diagnostics. All checked normal. Nomwater leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Kyle, Texas 78640

Leonardo

Job Details: 04/08/2025

Arrived on site to diagnose issue with oven shutting off.Tested the unit and found that it displays error code F1E1 internal board malfunction within 2 minutes of turning the oven on. Will order a new control board and have rescheduled the repair for Friday. Contacted safety department to report findings SR#7741264735; ordrng 1 W11764616 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ17

Near Austin, Texas 78728

Andrew R

Job Details: 04/08/2025

Arrived onsite for unit continuously running. I checked the gaskets and all checked good unit is sealing and no moisture is present inside FC or RC compartment. Customer stated he cleaned the front coils and it appeared to help. I advised the customer to keep cleaning the coils as it can affect cooling due to the dust and debris blocking airflow to the coils. Unit is operating and cooling as designed and i also stated to the customer that if there was a loss in temps then the compressor will ramp up to make up for the temp loss. No leaks present. Call complete. No parts installed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Round Rock, Texas 78681

Miguel

Job Details: 04/08/2025

Arrived on site for refrigerator not cooling. Says it got cold and made ice but ice was wet. Current temps are both at 60f. Re oved evaporator cover and found no frost pattern. No leaks per dye. Removed back panel. Found leak at compressor and drier. Replaced filter drier and compressor. Held 250 psi for 10 min. Vacuumed and recharged. Verified operarion. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Austin, Texas 78745

Luis

Job Details: 04/08/2025

"Arrived on site for freezer door issues. Found defective slides,door not opening and closing correctly, replaced bracket assembly reassembled unit tested door operation unit working as designed. w11668671"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78759

Scott

Job Details: 04/08/2025

"Washer moved to apt 564 .......Arrived on site , replaced control and drain pump W11549931, W11578225. Ran diagnostics all checked normal. No new error codes , no water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near San Marcos, Texas 78666

Tim M

Job Details: 04/08/2025

"Arrived on site to test unit for filling and draining. Upon arrival customer stated she had to unplug the unit because it constantly runs. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Ordering control, no parts installed, office to reschedule. ; ordrng 1 W11608056 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Austin, Texas 78758

Scott

Job Details: 04/08/2025

"Arrived on site ,replaced both fz door rails W11129400,W11129907.removed frost . All checking normal with door closing . No air gaps , nomwater leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78754

Scott

Job Details: 04/08/2025

"Arrived on site for drum light out . Found bulb burned out . Socket and door switch is in good working order. Replaced bulbWP22002263, unit is functioning properly now . No lint build up . Job complete Maintenance not on hand to sign ticket"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Round Rock, Texas 78664

Justin

Job Details: 04/08/2025

Arrived on site for unit not drying. Inspec5ed unit checked amp draw on heater getting 7 amps but heating element not energizing. Replaced heating element and tested unit is now functioning properly and as designed to job completed. Parts used w10518394

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Lorena, Texas 76655

Jonathan M

Job Details: 04/08/2025

Arrive on site for a refrigerator that is not making ice in the upper ice maker. Inspected unit and work area. The customer advised that the unit completely stopped making ice and has maybe dumped one tray since they called in. I ran the unit through diagnostics and found all tests pass except the ice maker fill test and found the icemaker had an E5 error code for a bad icemaker thermistor. I went ahead and replaced the ice maker and fill tube heater and tested the unit. The unit began to work and operate as designed. Call complete. W11087201 and W11658802.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Round Rock, Texas 78665

Justin

Job Details: 04/08/2025

Arrived on site for unit making noise during fill cycle. Ran diagnostics checked for error codes no errors codes at this time. Ran test cycle could not find noise issue then customer pointed out the noise she hears. Noise is just water valve intaking water valve engaging in open position calling for water. Explained to customer noise she is hearing is normal. Unit is functioning properly and as designed to no parts used job completed

We serviced a

JENN-AIR OVEN

Model JJW2830LL00

Near Georgetown, Texas 78628

Brandon B

Job Details: 04/08/2025

Arrived on-site for oven getting f2e1 code. Found the console not responsive and getting error code. I installed the console (w11598133) and tested oven. Not getting error code and the oven is operating as designed.

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Woodway, Texas 76712

Jonathan M

Job Details: 04/08/2025

Arrived on site for a wall oven that has a broken outer door on the lower door. I confirmed the customer's complaint and replace the outer door and name plate. The unit is now working and operating as designed. Call complete. W10600222 and W10839793.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS00

Near Waco, Texas 76712

Jonathan M

Job Details: 04/08/2025

"Arrived on site for a refrigerator that won't dispense ice and has a filter that needs to be reset. Inspected unit and work area. The customer advised that the unit will make ice, but it will not dispense. She also has an issue with getting her filter out. I removed the ice container and found a clog of ice in the bin. I removed the ice clog and tested the unit. The ice dispenser began to work and operate as designed. I also removed and replaced the filter to reset the door alarm to replace her filter. The unit began to work and operate as designed. Call complete. No parts were installed."

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Belton, Texas 76513

Tyler

Job Details: 04/08/2025

"Arrived on site for range not turning on. On arrival confirmed issue and found 250 L1&2, 125 L1n & L2n, & 0gn. Installed w10856603 broil element, w11182108 bake element, &w11707155 control. Tested unit at 500 with ground detached then reattached ground and retested at 500. Found range working as designed without tripping breaker. Custo er had to leave shortly after repair and i instructed them to broil oven at 500 for 300 minutes then switch it to baking at 500 for 1 and a half hrsto finish training breaker to handle amp draw. Call complete"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Niederwald, Texas 78640

Tim M

Job Details: 04/08/2025

"Arrived on site to test unit for squeaking sound. Upon arrival customer presented issue, when cycle was started unit began to make 3 noises constant buzzing, slight tick and slight squeak from the belt. Inspected unit, found an earring embedded in the front bulkhead felt causing a ticking noise. Also found belt and pulley worn. Replaced belt, pulley wheel and roller bearings using a repair kit (4392065). Found loose change inside the unit that may be the cause of the buzzing noise. Reassembled unit and tested, buzzing noise is still present. Inspected blower wheel, found no debris or any damage. Replaced motor (279827) and tested, all noises have been eliminated and unit is now running as designed, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Austin, Texas 78730

Joe Z

Job Details: 04/08/2025

"Arrived on site for condensation build up on mullion. Upon arrival, inspected unit and mullion is dry. Customer states that has not condensated in a couple days. Contacted GC for assistance. Went to diagnostics and put heater on 'on' mode. Customer Wil monitor unit. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Round Rock, Texas 78681

Justin

Job Details: 04/08/2025

Arrived on site for unit not turning on. Inspected unit checked for error codes no errors at this time. Ran test cycle everything checked out good. Showed customer how to properly turn on and off his unit as he was having troubles with it why unit would not turn on. No leaks present at this time job completed

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Cedar Park, Texas 78613

Justin

Job Details: 04/08/2025

Arrived on site for door hinge broken. Replaced part and tested unit is now functioning properly and as designed to job completed. Parts usedw11712995

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Cedar Park, Texas 78613

Justin

Job Details: 04/08/2025

Arrived on site for water not coming into unit. Ran diagnostics checked for error codes f6 e2 water inlet electrical failure. Replaced inlet and tested unit still not intaking water. Called SW for assistance trouble shooted unit recommended replacing control Replaced control and still no improvement. Did some more trouble shooting determined unit needs new wire harness. Ordering part office to re schedule.; ordrng 1 W11697034 (Wire harness)

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Cedar Park, Texas 78613

Justin

Job Details: 04/08/2025

Arrived on site for unit making noise during agitation. Ran diagnostics checked for error codes no errors at this time. Ran test cycle unit during agitation did not make any noises. Inspected unit found screws at the stator loose tightened screw and tested again.Could not duplicate noise customer will monitor. No leaks present at this time no parts used job completed

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Pflugerville, Texas 78660

Scott

Job Details: 04/08/2025

"Arrived on site for washer stopping cycle and throwing error code . Ran diagnostics got 7-1 &7-6. Ran test wash and unit passed test . No oil on gearcase , splutch is in good shape . Ran tach test , unit passed . Replaced control trol and actuator W11621183 , W11481722. Ran calibration and diagnostics wash . All checked normal. Double checked and modle and serial transfered successfully. No water leaks detected at time of service. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Burnet, Texas 78611

Wesley

Job Details: 04/08/2025

"Arrived onsite and found cap seal lodged inside of dispenser drain. Replaced dispenser drawer. W11524105Inspected. Unit is now operating as designed, without leaking all checks good. Advised customer on repair."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Dripping Springs, Texas 78620

Brandon

Job Details: 04/08/2025

"Arrived on site to replace console, after replacing, unit tested good. Part used w11600370"

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC

Near Leander, Texas 78641

Chris

Job Details: 04/08/2025

Arrived onsite for prediagnosed parts upon arrival replaced the front panel on the unit reassembled unit tested cycles unit is working as designed

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near New Braunfels, Texas 78130

Andrew

Job Details: 04/08/2025

"Aplianve is in unit 322. Arrived on site to test unit for damage. Found rear drum seal, ring bearing, rollers, belt and rear bulkhead need replaced. Needing 2hrs on return visit. Office to reschedule. ; ordrng 1 W10828431 (Rear bulkhead) and 1 W10828431 (Rear drum seal) and 1 279441 (Ring bearing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM06

Near New Braunfels, Texas 78130

Andrew

Job Details: 04/08/2025

Arrived on site to replace compressor. Took equipment up to room and found cap tube was just sitting next to compressor on arrival. Not sure how cap tube was broken but took pics and documented with techline. Unit is being sent for review. SR#7741309108

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Lakeway, Texas 78734

Brandon

Job Details: 04/08/2025

"Arrived on site for customer complaint of unit not starting. Found broken door switch, I replaced door switch, unit tested good. Part used wp3406107"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near China Spring, Texas 76633

Jonathan M

Job Details: 04/08/2025

"Arrived on site for a washing machine that is not completing cycles. Inspect unit and work area. The customer advised that the unit will go through the wash, but will get hung up in the final spin. I ran the unit through diagnostics and found an F7 E7 (motor not reaching target RPM) error code. I ran the internet through diagnostics. And the unit ran as designed but I did notice the basket was slipping a little bit when it went to spin. I checked underneath and found that the motor still had bits of the stripped belt on it. I tried to clean it off but found some of the rubber had melted onto the motor shaft. Ordering the motor and rescheduled the customer two 4/11.; ordrng 1 W11026785 (Motor)"

We serviced a

WHIRLPOOL DRYER

Model LGR7646EZ1

Near Pflugerville, Texas 78660

Scott

Job Details: 04/08/2025

Arrived on site for no heating . Dispatched wrong model number . Ran dryer and found igniter failed . Ordering igniter no parts installed .. Return set 4/17 . No gas leaks detected at time of service.; ordrng 1 279311 (Igniter) and 1 279834 (Coils) and 1 W11050897 (High limit)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Austin, Texas 78723

Joe Z

Job Details: 04/08/2025

"Arrived on site for unit keeps restarting like if there is power outage. Upon arrival, inspected unit and is operating. Unit restarts itself every so often. Replaced control W11567409, control W11664342, and ui W11574766. Unit is operating as designed. Job complete"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Hays, Texas 78610

Tim M

Job Details: 04/08/2025

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gear case (W11393685), stator (W11195971), clutch (W10754448), slider (W10734521),rotor (W11260238) and agitator (W11550891). Ran diagnostic cycle, all components are properly engaging and noises have been eliminated. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Buda, Texas 78610

Tim M

Job Details: 04/08/2025

"Arrived on site to test unit for not dispensing ice. Upon arrival customer stated the issue is not with the dispenser itself, issue is when the ice maker harvests ice will get stuck on the bail arm. Inspected ice maker, found bail arm flap is not moving smoothly with the motion of the arm. Readjusted bail arm and added food grade silicone grease, tested unit, motion up and down is now smooth and ice should not get stuck. Advised to customer if ice does get stuck, on the next harvest cycle when the bail arm raises the stuck ice should fall into the ice container. If callback occurs recommend an ice maker replacement. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Austin, Texas 78754

Joe Z

Job Details: 04/08/2025

"Arrived on site for not dispensing detergent. Upon arrival, inspected unit. Found dispenser is seized due to too much powder detergent and stuffed in dispenser and is rock hard. Removed all detergent and test detergent door. Ran a. Normal cycle and dispenser door is operating correctly."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Leander, Texas 78641

Chris

Job Details: 04/08/2025

Arrived onsite for unit not working upon arrival customer stated all the meat in the freezer had thawed out and was bad customer also state he is not sure if the 110 had power on advised him to monitor the freezer incase it happens again i did replace start-dev W11524472 unit is working on arrival currently unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Leander, Texas 78641

Chris

Job Details: 04/08/2025

Arrived onsite for unit not making ice on RF upon arrival customer stated the RF had not made ice in about week upon further inspection RF temps 11 checked thermistor ohm's 14.9 verified thermistor is bad replaced evap motor W11578030 ICE BIN RC is broken ordering parts ice bin WPW10347093 no leaks observed during service ; ordrng 1 WPW10347093 (Ice bin)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Austin, Texas 78749

Luis

Job Details: 04/08/2025

"Arrived on site. Replaced defective fan motor assembly, reassembled unit ran diagnostic all test passed noise no longer present. W11578030"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Chris

Job Details: 04/08/2025

Arrived onsite for unit drain pump continuously running upon further inspection ran diagnostics found f3e1 failed pressure sensor verified no kinks in tub or restrictions replaced control W11607637 ran calibration & test cycles unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Austin, Texas 78736

Luis

Job Details: 04/08/2025

"Arrived on site for loud noise. Removed compressor cover found condenser fan missing screw from motor to housing,installed fan motor correctly ran diagnostic noise no longer present"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near New Braunfels, Texas 78132

Andrew

Job Details: 04/08/2025

Arrived on site to test unit for leaking from ice maker. Found ice maker housing was slightly tiled causing water to leak from left side. Adjusted ice maker and unit is now longer leaking. Advised custimernto monitor.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Leander, Texas 78641

Chris

Job Details: 04/08/2025

Arrived onsite for unit leaking upon further inspection found no evidence of leaking ran diagnostics cycles no error codes ran normal cycles for about 15 minutes customer not available for signature unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBBR306ESS01

Near Lakeway, Texas 78734

Luis

Job Details: 04/08/2025

"Arrived on site for light issues. Diagnosed defective leds,replaced leds powered unit on all leds working as designed. 4w11632139"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78703

Luis

Job Details: 04/08/2025

"Arrived on site. Evaporator has partial ice build up,lower section defrosting correctly, ran diagnostic bimetal reading closed heater powered on,called tech support gave history of repair, was transfered to experienced tech rep.per tech support defrosted evaporator and relocated bimetal. 7741310654"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78725

Joe Z

Job Details: 04/08/2025

"Arrived on site for making a banging sound and not powering on with lid locked. Upon arrival, inspected unit. Control is not responding. Raised unit to inspect lower components. Found harness with broken wire and drain pump broken off of tub. Need to call Techline but is out of business hours. Rescheduled to call Techline ; schdld next appmnt for 4/9 WED !"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near New Braunfels, Texas 78132

Andrew

Job Details: 04/08/2025

Arrived on site to test unit for not draining. Found blue wire to pump was damaged. Corrected wiring using harness. Unit completed diagnostic cycle with no issues. Unit is now working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Buda, Texas 78610

Tim M

Job Details: 04/08/2025

"Arrived on site to test unit for vent no shutting off. Upon arrival customer stated this issue is intermittent when cooking and using the vent fan, vent does not want to shut off after cooking is complete. Have to unplug the unit. Informed customer that the unit has temperature reading sensors that will force the engagement of the vent fan if temps get too high. Suspecting when customer attempted to disengage the vent fan, temperature was deemed too high and the control forced the vent to continue to run. Advised that this is normal behavior from the unit, once unit has cooled off then the vent will disengage. All components are properly engaging and unit is running as designed, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near New Braunfels, Texas 78130

Tim M

Job Details: 04/08/2025

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced clutch (W10754448), slider (W10734521), rotor (W11260238) and control (W11627517). Started a diagnostic cycle, clutch is still not shifting to spin. Took resistance reading at connector J15 1-4, reading open. Clutch has proper resistance, unit needs a new harness as well. Ordering parts, rescheduled for 04/15.; ordrng 1 W11731988 (Harness)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMMS3130RS01

Near Round Rock, Texas 78665

Miguel

Job Details: 04/08/2025

Arrived on site for microwave door being broken found bottom panel was broken so glass is barely hanging on. Replaced door. Verified operation. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WDF310PAAB4

Near Killeen, Texas 76549

Tyler

Job Details: 04/08/2025

"Arrived on site for dishwasher needing gasket w11725437. On arrival reconfirmed, issue an installed part, then test the dishwasher and found no leaks from the dishwasher and unit working as designed call complete"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Round Rock, Texas 78664

Miguel

Job Details: 04/08/2025

Arrived on site for washer not turning on. Removed top panel. Did not have any green light on control. Verified voltage getting to control. Replaced control board. Completed diagnostics. Call complete.

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Copperas Cove, Texas 76522

Tyler

Job Details: 04/08/2025

"Arrived on site for washer not completing cycles or spinning cloths out, on arrival confirmed issue but found no errors in diagnostic. After running g waser on multiple cycles i found harness stretched out, motor failing because motor fan broke off, and capacitor and actuator both failing as a result of motor over heating, also found latch not operational. Reported findings to techline Sr#7741215216 then replaced W11670519 latch, w11395618 capacitor, w11026785 motor, & w11481722 actuator, w11643701 harness. Found washer working as designed with no leaks. Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Copperas Cove, Texas 76522

Tyler

Job Details: 04/08/2025

"Arrived on site for dishwasher showing FAE4(F10E4) on ui display. On arrival confirmed error and after running further diagnostic i found diverter motor failing to move to any positions. Replaced motor asm w11460945. Tested unit and found it working as designed with no leaks, call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Liberty Hill, Texas 78642

Wesley

Job Details: 04/08/2025

"Arrived onsite and repaired unit with failed sump and motor and heater. Replaced sump and motor and heater and tested. Unit is now operating as designed. All checks good. W10518394, WPW10671941"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM09

Near Round Rock, Texas 78664

Miguel

Job Details: 04/08/2025

"Arrived on site for unit not keeping proper temperature. Food is freezing Found unit was at 5 and 37. Went to get reading on fresh food thermistor. Unit was moving. Unable to get stable reading. Also found the control,box was warped and looks to be moving air away from sesnor. Replaced control box and sensor. Verified operwrion. Call complete. W11567936"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Georgetown, Texas 78633

David Z

Job Details: 04/08/2025

"Arrived on site to install previously diagnosed parts. On arrival tested the current position of the shifter and cam and found it halfway locked, so grinding would take place during agitation and the inner sleeve of the cam rubbed against the bottom of the unit. Replaced both cam and shifter and ran tests. Found shifter is working properly and shifting at the full range to lock and unlock the cam. Unit is making no abnormal noises at this time. Everything working as designed, no abnormal findings found related to gearcase. Parts used - W10721967, W11481722. Customer also advised on proper loading, as an overload code was found for the unit. Overload can cause the cam to stick and lock up. Call completed."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78729

Andrew R

Job Details: 04/08/2025

Arrived onsite for washer continuously humming. Upon arrival I found the unit when plugged in to drain when no water is inside the tub. I took off the water pressure line and canceled operation. Even with the pressure line off the unit continues to drain indicating the water pressure sensor on the control has failed. I replaced the control and unit now operates as designed. No leaks present. Call complete. Installed W11607637 CONTROL.Apt 27104

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, Texas 78628

David Z

Job Details: 04/08/2025

"Arrived on site to follow up pn refrigerator not producing a full bin of ice. On arrival customer clarified that it was getting full bins before, but after the recent repair unit was only producing 3/4 of a bin and would not go higher. Found unit is not reading s full bin, and had a batch of ice in the mold. Confirmed temperatures in RC and FC are satisfied / normal. Performed normal checks for 5 door model and found nothing out of spec or abnormal. Only items identified were that ice box fan feels slightly weak, and the icemaker adapter was not fully seated as far back as it could go to the back wall. Adjusted fit of icemaker adapter assembly and locked into place. Power cycled unit. Advised customer of known issues with 5 door models and to let us know if production does not improve. No further parts replaced, recommend icebox fan on next visit if production issues continue. Call completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Hutto, Texas 78634

David Z

Job Details: 04/08/2025

Arrived on site to follow up on freezer door replacement. Replaced FC door and swapped all needed compinents. Tested fit ane verified proper operation. Unit working as designed. Parts used - LW11026425. Call completed.

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWPT2

Near Pflugerville, Texas 78660

Miguel

Job Details: 04/08/2025

"Arrived on site for dishwasher not turning on. Timer does not advance. voltage at junction, made sure door switch is closing. Voltage getting to timer but timer is not advancing. Replaced timer and verified operation. Unit is now working. Found unit is leaking. Door is not sealing on right side. Door lever barely getting closed. It does not feel secure. Will order new gasket lever and latch. Office will call to schedule. ; ordrng 1 WPW10509257 (Gasket) and 1 3375062 (Lever) and 1 WP3380854 (Latch bolt)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Cedar Park, Texas 78613

Miguel

Job Details: 04/08/2025

Unit was moved to 2042. Vacant apartment. Arrived on site with new board. Replaced control. Recalibrated machine. Verified operarion. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hutto, Texas 78634

David Z

Job Details: 04/08/2025

"Arrived on site to diagnose washer not starting. Checked for codes and found F7E1 (tach signal), F9E1 (long drain). Unit does not start, just clicks and makes 1 attempt at rotation. Replaced actuator to resolve the F7E1 error. Tested unit and found unit now properly starts a cycle and continues as normal. Tested drain and found no issues present with drain. Unit working as designed. Parts used - W11481722. Call completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Pflugerville, Texas 78660

David Z

Job Details: 04/08/2025

"Arrived on site to diagnose dishwasher not fully cleaning dishes, customer noticed mainly middle rack. Tested unit with clear door on, and found middle arm isnt spinning at all. Removed middle and lower spray arms and found both of them are full of food pieces, and spray hoses were almost entirely clogged. Found m/s for unit incorrect and updated. I was able to clean out the middle and lower spray arms fully. Customer was advised to make sure no chunks or debris remain on the dishes and its light soil only. If issue returns spray arms will need to be replaced. No parts used at this time. Call completed."

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Seguin, Texas 78155

Andrey

Job Details: 04/08/2025

"Arrived on site to test unit for squeaking noise, customer stated that the noise did not go away since last repair, since all the moving parts have been replaced, called tech line to document and diagnose further, per tech line bearings on the motor can get bad if they weren't lubricated properly from the factory, when heating up during spin they will start to stretch, will need to replace motor SR#7741308371, ordering part, rescheduled for 4/15 per customer request ; ordrng 1 W11026785 (Motor)"

We serviced a

KITCHENAID OVEN

Model KEMC308KSS0

Near The Hills, Texas 78738

Brandon

Job Details: 04/08/2025

"Arrived on site to replace previously diagnosed parts, found out the diode was missing from my parts, ordering diode. ; ordrng 1 Wpw10687786 (Diode)"