Near Georgetown, TX 78626
Arthur B.
Job Details:
09/30/2019
MICROWAVE WHIRLPOOL WMH31017HB0
Arrived onsite. Customer advised that they had bulb replaced and now works as designed. No further work performed.
Near Austin, TX 78728
Joseph C.
Job Details:
09/30/2019
RANGE WHIRLPOOL WFG515S0ES1
"Arrived on site for “left front burner knob not setting properly and all burners hard to light” complaint. Inspected unit and found valve stem bent, on left front burner. All burners hard to light. Straightened stem and replaced all burner caps. Unit is performing as designed. No leaks detected, at time of service."
Near Canyon Lake, TX 78132
Robert
Job Details:
09/30/2019
OVEN WHIRLPOOL WOS72EC0HS01
Arrived on job to replace console. After replacement test operation. Set date and time.
Near Austin, TX 78738
Andy
Job Details:
09/30/2019
WASHER WHIRLPOOL WFW95HEDW0
Arrived on site for washer error code. Tested and inspected unit and found failed rotor and stator and control. Also found error codes for long drain and failed door lock door as well. Door lock seems to be working properly at this time.
Near Austin, TX 78717
Chase
Job Details:
09/30/2019
WASHER WHIRLPOOL WFW94HEXW2
Arrived on site washer is giving error code f6e1 Northwest needs to be ordered and also return with control board customer needs washer soon as possible she moving all lines are dry ; ordrng 1 WP8183270 (latch)
Near Buda, TX 78610
Robert
Job Details:
09/30/2019
DRYER GE GTD65EBSJ3WS
Arrived on job to replace belt. After replacement test operation.
Near San Marcos, TX 78666
Kevin
Job Details:
09/30/2019
ICE MACHINE KITCHENAID KUID508ESS1
Arrived on site and inspected ice machine and found drain pump has failed. Replaced drain pump and all functions have returned to ice machine.
Near Austin, TX 78721
Joseph C.
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01
"Arrived on site for “unit not making ice” complaint. Per my previous diagnosis, removed and replaced inlet valve and cleaned icemaker supply tube. Unit is performing as designed. No leaks detected, at time of service."
Near Horseshoe Bay, TX 78657
James
Job Details:
09/30/2019
ICE MACHINE KITCHENAID KUID508ESS1
Arrived on site and tested operation. I found that the valve is making a loud buzzing noise and water pressure at fill tube is very low. Removed filter and pressure was better but the valve is still making a loud buzzing sound. Unit will need new valve to repair. Installed new valve and tested. Unit tests good. Job complete
Near Kyle, TX 78640
Kevin
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04
Arrived on site and replaced leveling foot diagnosed by previous technician, refrigerator is now correct, job complete"
Near Cedar Park, TX 78613
Chase
Job Details:
09/30/2019
COOKTOP WHIRLPOOL WFE515S0ES2
Arrived on site to pull the unit out pull the back off found wire harness burnt with terminal block Need to order the terminal block but cannot find the right wire harness in the breakdown customer needs to be called when we can find the correct part ; ordrng 1 WPW10245259 (block-term)
Near New Braunfels, TX 78132
Robert
Job Details:
09/30/2019
DRYER MAYTAG MED6630HW0
Arrived on job to replace thermistor. After replacement test operation and code for shorted sensor came back. ordrng 1 W11157860 (HARNESS )
Near Pflugerville, TX 78660
Joseph C.
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived on site for “no ice production and seal leaking” complaint. Inspected unit and found ice maker not working. Reset and tested unit. Door gasket is breaking in and rubbing cabinet face. Unit is performing as designed. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Brandon
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
"Arrived on site for customer complaint of noise, found condenser was rattling, I adjusted condenser and raised casters. Unit tested good."
Near Austin, TX 78738
Andy
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Arrived on site for refrigerator with door closing issues. Inspected unit and found massive over ice production and issues with FC door gasket. Removed all ice cubes from bottom of freezer and inspected ice maker, found that shut off arm came loose. Reinstalled shut off arm and adjusted FC gasket. And found that once ice buildup was removed from tracks all operations are normal. No water leaks present at time of service."
Near Granite Shoals, TX 78654
James
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site and found left door not closing properly. I found that the closer was not set properly. Removed door and hinge to reset the closer. Leveled all door and ensured proper closing. Unit tests good. Job complete
Near San Marcos, TX 78666
Kevin
Job Details:
09/30/2019
WASHER MAYTAG MVWC465HW2
Arrived on site and inspected washer and found error code for lid lock failure. Set washer into a diagnostic cycle and lid lock will not engage. A new lock will need to be ordered to correct the issue. No water leaks from connections at time of service.; ordrng 1 W11307244 (LID LATCH)
Near Austin, TX 78730
Tyler B.
Job Details:
09/30/2019
DISHWASHER KITCHENAID KDTM404EBS3
Arrived on site for screen replacement. Replaced am detested good
Near San Marcos, TX 78666
Brandon
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDF330PAHB2
"Arrived on site for customer complaint of unit not starting, I instructed customer on how to properly turn on and start a cycle, unit tested good."
Near Round Rock, TX 78665
Paul
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDF331PAHS0
Arrived onsite for the dishwasher with the racks rusting. I found chips on the upper and lower racks causing rust. I took pics of the rust and replaced both racks. Call complete.
Near Georgetown, TX 78626
Thomas L.
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived on site for soapdish door not working properly and upper rack not working properly. Found soapdish door cracked and not opening properly and stops and wheels cracked. Replaced and tested. Operations are normal and water connections are dry.
Near New Braunfels, TX 78130
Robert
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0
Arrived on job for complaints of not drying properly. Ran diagnostics and no codes test heater and all working properly. Added wet agent to dispenser. No leaks detected at time of service
Near Bertram, TX 78605
James
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID KRSC503ESS00
Arrived on site and tested operation. I found freezer fan not running but the fresh food fan is. Ohmed fan and found to be good. After plugging unit back in the fan is running. Customer stated that the unit would work properly if unplugged and plugged back in and would cool for a few days. Installed new control and tested operation. Unit tests good. Job complete
Near New Braunfels, TX 78132
Brandon
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID KRSF505ESS00
"Arrived on site for customer complaint of ice clumping together, found faulty ice maker. Mold was cracked, and not dispensing ice properly. I replaced ice ma,er, unit tested good.
Near Horseshoe Bay, TX 78657
James
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02
Arrived on site and found dents in lower section of door. Installed new door and verified proper fit. Installed new name badge and cleaned door with stainless steel cleaner. Job complete
Near Austin, TX 78744
Scott
Job Details:
09/30/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01
Arrived on site for loss of controls screen . Ran diagnostics and got lost communications error code . Replaced UI console . Unit checked normal . Job complete .
Near Manor, TX 78653
Joseph C.
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDF331PAHS0
"Arrived on site for “top rack dropping” complaint. Inspected unit and found stops missing. Installed new stops. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78751
Joseph C.
Job Details:
09/30/2019
RANGE WHIRLPOOL WFE515S0ES2
"Arrived on site for “broken oven door” complaint. Per my previous diagnosis, removed and replaced front door panel and upper door vent trim. Unit checks good."
Near Austin, TX 78733
Tyler B.
Job Details:
09/30/2019
DRYER WHIRLPOOL WED7500GC0
"Arrived on site for unit getting power failures and communication errors. After several attempts was able to get u it to power off, found control the be cause of it,replaced control and tested unit and after 5 mins of running f6e3 communication error occurred, removed and replaced console panel and tested again, no other failures"
Near Austin, TX 78759
Paul
Job Details:
09/30/2019
DRYER WHIRLPOOL WED86HEBC0
Arrived onsite for the dryer that turns on but doesn’t do anything else. I found the thermal fuse open and lint build up in the front of the chassis. I replaced the fuse and vacuumed out the lint. I advised the customer to clean the house duct. I tested the unit and it’s working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details:
09/30/2019
DRYER UNKNOWN LGB6300LW0
"arrived on site to install previously diagnosed and ordered part. As I began to disassemble the unit, I found that the drum that I ordered was not the part that I ordered/needed. I advised the customer of the issue and advised that I am going to order the correct part. . I am reordering the correct part and office to schedule return service. No lint observed during service.; ordrng 1 W10899578 (drum)"
Near Round Rock, TX 78681
Paul
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the broken FC drawer and the right side pantry support plate. Call complete.
Near Taylor, TX 76574
Cliff
Job Details:
09/30/2019
WASHER MAYTAG MHW5500FW0
Arrived on site to diagnose a washing machine that is not unlocking. Tested unit and found failed lock latch assembly. Replaced latch assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near Georgetown, TX 78633
Arthur B.
Job Details:
09/30/2019
WASHER WHIRLPOOL WTW8500DC5
Arrived onsite for customer complaint of top load washer getting LF error and not filling. Found valve solenoids not opening. Removed and replaced water valve assembly. Reassembled and tested unit. Unit now fills as designed. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Tyler B.
Job Details:
09/30/2019
WASHER LG WM3670HWA
"Arrived at n site for unit shaking a lot during spin, tested and found very bouncy. Replaced shocks and tested good. No leaks on site"
Near Round Rock, TX 78665
Paul
Job Details:
09/30/2019
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived onsite for the oven giving an F8E0 error code. I found the cooling fan sensor failing causing the error. I replaced the cooling fan, erased the error code, and tested the oven. The unit is working as designed. Call complete."
Near Austin, TX 78730
Tyler B.
Job Details:
09/30/2019
REFRIGERATOR GE ZDIS150WSS
Arrived on site for unit not making ice. Fun d unit making ice but cutter was broken. Would need replaced to repair. ordrng 1 WP2313637 (grid-cuttr)
Near Temple, TX 76502
Chase
Job Details:
09/30/2019
DISHWASHER KITCHENAID KDTM354DSS5
Arrived on site customers complaint was unit would not drain found that they knock out for the garbage disposal was not punched out ran unit everything worked fine all lines are dry
Near Killeen, TX 76549
Al
Job Details:
09/30/2019
DRYER WHIRLPOOL WED8500DC4
"Arrived to inspect dryer not drying clothes completely.Tested element, cutoff and fuse.Noticed the damp setting were set on 2 and not 4. Changed the default setting and unit began heating and drying as designed.Job complete"
Near Austin, TX 78750
Lou
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01
"arrived on site to install previously diagnosed and ordered parts. Per the previous tech diagnosis, I removed and replaced the ice maker and LED control and FC light. Tested the unit and it is operating as designed. Leveled the unit as well. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Cliff
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found full defrost failure on upper evaporator. Evaporator cover and control will need to be replaced per service pointer.
Near Round Rock, TX 78681
Al
Job Details:
09/30/2019
VENTHOOD WHIRLPOOL WVW57UC6FS2
"Arrived to install previously ordered part.Removed and replaced the blower fan motor.Reassembled, tested and unit tested as designed.Job complete"
Near Georgetown, TX 78633
Lou
Job Details:
09/30/2019
DRYER MAYTAG MEDB765FW0
"arrived on site to install previously diagnosed and ordered parts. I removed the catch and strike for the door and tested. Door stayed closed and unit is heating properly. No lint observed during service, job completed"
Near Killeen, TX 76549
Al
Job Details:
09/30/2019
MICROWAVE WHIRLPOOL WMH31017HB2
Arrived to install previously ordered parts.Removed and replaced the switches and control panel and still got the F1E4 MW relay error. Ordering new control for repair.; ordrng 1 W11252184 (CONTROL )
Near Harker Heights, TX 76548
Arthur B.
Job Details:
09/30/2019
WASHER WHIRLPOOL WTW5000DW2
"Arrived onsite for customer complaint of lid lock keeps clicking. Confirmed issue. Removed and replaced lid lock assembly. Reassembled,cleared error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Joseph C.
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Arrived on site for “noisy operation” complaint. Inspected unit and could find no errant noises. Suggested, customer attempt to record noises. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Chase
Job Details:
09/30/2019
DRYER LG DLEX2650W
Arrived on site found the unit was making a lot of noise because of rollers and pulley that were messed up
Near Georgetown, TX 78628
Thomas L.
Job Details:
09/30/2019
OVEN WHIRLPOOL WFG361LVS2
Arrived-onsite for unit needing calibration. Observed oven temperatures while baking at 350°. Found oven 35° too high. Lowered temperatures through control calibration mode.
Near Leander, TX 78641
Lou
Job Details:
09/30/2019
OVEN WHIRLPOOL WOS51EC0HS01
"arrived on site to inspect wall oven light and fan staying on. Upon further inspection, I placed the unit in diagnostics showing no error codes. I rebooted the system and continued to have the light on ad fan blowing. I checked the sensor and it was bad. I replaced the sensor with part #W10859573 that I had on my service van. Tested unit and the fan turned off. I replaced the main control and console and retested and the light did not turn off. I contacted Techline and spoke to Dustin and advised of the issue at hand. Dustin advised that I needed to replace the light socket and if that didn’t work, replace the harness. File #7725978999. I am ordering the socket, harness and blower. Office to schedule return service.; ordrng 1 W11225360 (MAIN HARNESS) and 1 W11248652 (BLOWER) and 1 WPW10734063 (light-ind)"
Near Georgetown, TX 78633
Arthur B.
Job Details:
09/30/2019
REFRIGERATOR LG LMXS30776D
"Arrived onsite for customer complaint of no cool french door refrigerator. Found compressor faulty. Removed and replaced compressor,UV drier using braising methods. Vacuumed unit down to -25. Charged unit with 4.76oz of R134a. Updated software using JIG. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found. Advised to wait 24-48 hrs prior to placing items in unit. All water connections were dry at time of service."
Near Austin, TX 78704
Scott
Job Details:
09/30/2019
DISHWASHER JENN-AIR JDTSS244GP0
Arrived on site replaced tub . Nomwater leaks detected at time of service . Job complete .
Near Pflugerville, TX 78660
Joseph C.
Job Details:
09/30/2019
OVEN WHIRLPOOL WOS51EC0AB01
"Arrived on site for “no power, after clean” complaint. Inspected unit and found thermal fuse and thermal overload device blown. Removed and replaced both fuses. Tested unit. Unit is performing as designed.
Near Round Rock, TX 78665
Cliff
Job Details:
09/30/2019
WASHER WHIRLPOOL WTW5000DW2
Arrived on site to diagnose a washing machine that is not cycling properly. Found failed fill valve assembly. Replaced fill valve assembly and advised homeowner on water softener releasing resin balls into water system causing valve to clog prematurely. All is working properly at this time and homeowner has bypassed water softener until service has been performed. No leaks were found after services were performed.
Near Austin, TX 78732
Andy
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDT920SADM0
"Arrived on site for dishwasher not cleaning dishes. Tested and inspected unit and found failed pump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Marble Falls, TX 78654
James
Job Details:
09/30/2019
WASHER MAYTAG MHW5630HC0
Arrived on site and tested operation. I found that the bearing begins to make a screeching sound after about 30 seconds of spinning and continues to worsen. Unit has a failed bearing causing unit to not complete spin cycle and giving off balanced and over loaded fault codes. Unit will need new tub assembly and will require 2 technicians and 2 hours to repair. Office to schedule return service ; ordrng 1 CNOTE (2 MAN) and 1 W11287253 (TUB ASSEMBLY )
Near Austin, TX 78758
Paul
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Arrived onsite for the refrigerator with both compartments no cooling well and no ice. I found the RC at temp but the FC was only getting to 12 degrees. I tested all the thermistors in diagnostics and they were registering the correct temps. I ran test 39 using a watt meter and could not see any change in ramp speed of the compressor. I changed the Orion control out and tested. The compressor ramped up. I ran test 40 and found everything working as designed. I left the unit in step 5 until it timed out and the temp in the FC had dropped 8 degrees.Call complete.
Near Kingsland, TX 78639
James
Job Details:
09/30/2019
FREEZER WHIRLPOOL WSZ57L18DM03
Arrived on site and tested operation. Customer stated the unit will turn itself off and is sometimes difficult to get it to turn back on and has to unplug unit then plug back in for unit to turn on. I also found door gasket torn on hinge side causing air leak. Installed new control and will return with door gasket to complete repair; ordrng 1 W10574476 (gasket-dor)
Near New Braunfels, TX 78130
Brandon
Job Details:
09/30/2019
DRYER AMANA NED4655EW1
"Arrived on site for customer complaint of timer not turning, found faulty timer motor, I replaced timer, unit tested good."
Near Georgetown, TX 78633
Arthur B.
Job Details:
09/30/2019
DISHWASHER KITCHENAID KDTE404DSS0
"Arrived onsite for customer complaint of dishwasher not coming on. Found control board is DOA. Removed an replaced control. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Waco, TX 76712
Chase
Job Details:
09/30/2019
OVEN KITCHENAID KODE500ESS04
Arrived on site to change out the oven door brought in the new oven door took the plastic off of it and found numerous scratches on the front of it I need to order a new one for customer the number in the notes are the ones that we should call when we’re on the way ; ordrng 1 W10771242 (glass-door)
Near VLG O THE HLS, TX 78738
Andy
Job Details:
09/30/2019
WASHER MAYTAG MHW6630HC0
Arrived on site for washer dripping water when soap dispenser is pulled out. Called tech line and spoke with Mark (SR#7725982262) Made aware of what was done and what was found. Was instructed that this is not abnormal for this unit and that no repairs should be done for this. Instructed customer on this. Did however find that bellow was misaligned and holding water. Made adjustments and tested unit and found all operations are normal. No water leaks present at time of service.
Near Holland, TX 76534
Chase
Job Details:
09/30/2019
MICROWAVE WHIRLPOOL WMH76719CS3
Arrived on site checked microwave a part found it had a blown fuse replaced part ran unit with a mug of water in the microwave everything work great customer was happy
Near Kyle, TX 78640
Kevin
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID KRFC704FBS00
"Arrived on site and inspected refrigerator and found fresh food evaporator is frozen over, took picture. refrigerator will need to be defrosted, customer has read and signed defrost waiver. Evaporator cover will need to be replaced on next visit. No water leaks from connections at time of service, job complete"
Near Austin, TX 78717
Lou
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
"arrived on site to inspect dishwasher not draining and rust spots. Upon further inspection, the customer advised that there’s still water inside the unit. When I opened the door, I found water droplets in the tub. I checked the rinse aid dispenser and it was empty. I found some rust spots on the bottom of the tub in the front right corner and on the bottom right corner of the door. Ran the unit through diagnostics showing no error codes and the unit operated as designed. Used my multimeter to test amp draw from the element and it showed 7-9amps as designed. I contacted Techline and spoke to TJ and advised of my findings. Techline advised to use rinse aid and turn hot water on at the sink to purge hot water before turning unit on and leave door open approximately 3-4 inches to allow air into unit to assist with drying. Provided File #7725981895."
Near Austin, TX 78726
Andy
Job Details:
09/30/2019
DRYER LG DLEX3700W
Arrived on site for for dryer heating issues. Tested and inspected unit and found issues with heater assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Georgetown, TX 78633
Chase
Job Details:
09/30/2019
REFRIGERATOR LG LFX25971ST
Arrived on site found the door gaskets need to be replaced customer already had them took old Ones off put the new ones on open and close door several times to customer needs to be closed for a little bit for the door gaskets to readjust
Near Hutto, TX 78634
Cliff
Job Details:
09/30/2019
WASHER LG WM3180CW
Near Leander, TX 78641
Lou
Job Details:
09/30/2019
DRYER WHIRLPOOL WED4850HW0
"arrived on site to inspect dryer tripping breaker. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. The unit operated as designed and I could see/feel the element on as well. I tested voltage at the outlet and at the terminal block on the unit and got 249V. I checked the wiring on all components and all was good. I verified ohms to all components and again all were good. I removed the element to inspect and found the center metal plate was blackened and beginning to warp so I replaced it and retested. Unit operated as designed. I advised the customer to have someone take a look at the breaker due to it possibly being weak. No lint observed during service, job completed."
Near Round Rock, TX 78681
Thomas L.
Job Details:
09/30/2019
WASHER WHIRLPOOL WTW4955HW1
Arrived on site for unit not spinning. Try to enter diagnostics the control would not allow diagnostics replaced control. During diagnostics lid would not unlock replace lid lock. Unit also had a failed actuator. Replaced actuator and tested. Unit now works properly with no water leaks.
Near New Braunfels, TX 78130
Robert
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on job for complaints of not draining. Found drain hose blockage. Replaced hose and test. No leaks detected at time of service
Near Cedar Park, TX 78613
Chase
Job Details:
09/30/2019
WASHER LG WM8100HVA.ASSEEUS
Arrived on site inspected door found the door had a huge scratch in it replaced door ran unit everything work great all lines are dry
Near Austin, TX 78731
Tyler B.
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived on site for unit wi5h broken rack adjusters, removed and replaced with new set. And tested good."
Near Austin, TX 78735
Robert
Job Details:
09/30/2019
RANGE GE JB645RKSS
Arrived on job for complaints of temperature too warm. Found one burner staying on too long replaced switch.
Near Austin, TX 78737
Robert
Job Details:
09/30/2019
REFRIGERATOR LG LFXC24726S/02
Arrived on job for complaints of temperature too warm. Confirmed all fans working and compressor running but not cooling. Will need SS tech ; ordrng 1 CNOTE (SS TECH )
Near Austin, TX 78717
Lou
Job Details:
09/30/2019
MICROWAVE WHIRLPOOL WMH53521HZ2
"arrived on site to inspect microwave fan noise. Upon further inspection, I turned the venthood fan on and could hear a rattling noise on the low speed. I removed the unit and found the damper vibrating on part of the vent. I adjusted the damper and vent housing and retested and the unit operated as designed. Job completed."
Near New Braunfels, TX 78132
Kevin
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02
"Arrived on site and inspected refrigerator and found ice dispenser bin is broken it is not making contact with drive motor. Replaced ice bin ensuring it is making contact with motor coupling. Ice will now dispense properly, no water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Kevin
Job Details:
09/30/2019
DRYER LG DLEX4270V
"Arrived on site and found no saved error codes, ran heat test cycle and everything passed. No lint buildup in dryer at time of service"
Near Austin, TX 78734
Andy
Job Details:
09/30/2019
ICE MACHINE WHIRLPOOL GI15NDXZS1
"Arrived on site for ice machine low ice production. Tested and inspected unit and found every thing running and operating. Found compressor to be running hot. Tested amp draw and found compressor is pulling 3.2 amps. Ordering parts and SS. 2 hour job. Office to schedule. No water leaks present at time of service. ordrng 1 SEENOTE (2 HOUR ) and 1 SEENOTE (SS) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 WPW10200037 (DRIER ) and 1 WPW10605286 (COMPRESSOR )"
Near Dripping Springs, TX 78620
Robert
Job Details:
09/30/2019
MICROWAVE GE PEB7227SL1SS
Arrived on job for complaints of door not opening. Found the post on the switch holder broken.
Near San Marcos, TX 78666
Kevin
Job Details:
09/30/2019
WASHER WHIRLPOOL WFW5620HW0
"Arrived on site and replaced dispenser drawer diagnosed by previous technician, after replacement ran a test cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Al
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived to inspect water dispenser stuck open. Tested the pad with approximately 4 cups of water and couldn’t duplicate the issue. Unit dispenses as designed without issues. All water lines were dry at the end of service.Job complete
Near Marble Falls, TX 78654
James
Job Details:
09/30/2019
WASHER MAYTAG MVWB835DW4
Arrived on site and found unit had long fill error and thermistor fault. I found valve and thermistor failure. Installed new and tested operation. Unit tests good. Job complete
Near Belton, TX 76513
Chase
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Arrived on site pull the fridge out pulled back panel off Compressor is running and it is warm pulling 2amps. Either has a restriction or the compressor is bad ordering part to go back out customer needs to be called to get back on the scheduling part is ordered ; ordrng 1 W10507884 (compressor)
Near Georgetown, TX 78626
Lou
Job Details:
09/30/2019
WASHER MAYTAG MHW8630HC0
"arrived on site to inspect washer no operation. Upon further inspection, the customer advised that he can turn the unit on, but after pressing start, the unit does nothing. I placed the unit in diagnostics showing no error codes and when the door lock was supposed to engage, it never locked. The display was flashing a lock signal and I never heard the lock. I removed the top panel and found that the door lock was not connected. I reconnected the lock and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78739
Robert
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Arrived on job for complaints of not cooling in refrigerator. Found cover in refrigerator frozen. Will need to defrost and replace harness. ; ordrng 1 WRF767SDEM01 (SUPPORT )
Near Pflugerville, TX 78660
Al
Job Details:
09/30/2019
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived to inspect unit turn off as customer attempted to set temperature. Confirmed the complaint, removed and replaced the console. Reassembled and unit began operating as designed. Job complete"
Near Pflugerville, TX 78660
Al
Job Details:
09/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived to inspect dishwasher leaking. Ran diagnostics mode and couldn’t get the unit to duplicate the leak. Did notice the left leveling leg was not even with the right, possibility causing the intermittent leaking. Leveled the unit and tested again, unit did not leak.All water lines were dry at the end of service.Job complete"
Near Buda, TX 78610
Robert
Job Details:
09/30/2019
WASHER MAYTAG WTW5000DW1
Arrived on job for complaints of leaks found drain pipe backing up causing water to leak on floor.
Near Austin, TX 78753
Joseph C.
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL MZD2665HEB
"Arrived on site for “fresh foods area not cooling” complaint. Inspected unit and found defrost element with no continuity. Cleared ice from evaporator. Ordering new defrost element. No leaks detected, at time of service. Request customer shut off unit and open freezer door 24 hours before tech arrives.; ordrng 1 WP67004188 (heater- ev)"
Near Austin, TX 78701
Joseph C.
Job Details:
09/30/2019
RANGE WHIRLPOOL WEG515S0FS2
"Arrived on site for “”cooktop on “ light will not shut off” complaint. Customer could not remember where unit got moved to. Will need to reschedule. No leaks detected, at time of service.; O-emld tckt"
Near New Braunfels, TX 78130
Robert
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00
Arrived on job to replace fan scroll. After replacement test operation fan working properly. No leaks detected at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01
"Arrived on site to complete sealed system repair for refrigerator. Replaced compressor, filter dryer, and access valve. Called unit into vacuum and verified unit help vacuum. Charged unit with manufacturers recommended amount of refrigerant. All checks good at this time and no leaks were found at time of service."
Near Taylor, TX 76574
Cliff
Job Details:
09/30/2019
REFRIGERATOR FRIGIDAIRE FFSS2325TS
Arrived on site to diagnose a refrigerator that is condensating and freezing in the freezer. Tested unit and found dispenser door seal not attached to holder. Reset all parts and components to proper position and found all is not working properly. No water was hooked up to unit at time of service.
Near Georgetown, TX 78626
Thomas L.
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL KFXS25RYMS4
Arrived on site for no ice condition. Been icebox compartment at 29° because the icebox fan is not running. Will order motor and left door switch. Water connections are dry.; ordrng 1 W11396033 (SWITCH) and 1 WPW10308033 (motor-evap)
Near Austin, TX 78748
Scott
Job Details:
09/30/2019
WASHER WHIRLPOOL WTW8500DC0
"Arrived on site for washer not completing cycle and flashing LF code . Ran diagnostics error codes 0-3,0-5,2-1,8-1. and found poor filling . Replaced water valve . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Thomas L.
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Arrived on site for icemaker leaking water again. The icemaker module motor is turning to slow which is allowing too long a fill cycle which causes the icemaker to overfill and leak into the bin
Near Cedar Park, TX 78613
Lou
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=9 degrees. I placed the unit in diagnostics and checked test 56 for the ice maker and found E2-IM motor lost position. I removed and replaced the ice maker and retested and the unit operated as designed. The ice maker filled as soon as I plugged it in and I tested the motor as well. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details:
09/30/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Arrived on job for complaints of not cooling. Found not cooling in both compartments. Ran diagnostics and test #4 compressor and fans running but no frost pattern. ; ordrng 1 CNOTE (SS TECH ) and 1 TJ90SF8404 (STUB) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Austin, TX 78744
Scott
Job Details:
09/30/2019
DRYER LG DLE1101W
"Arrived on site for dryer not shutting off . Found it unit was stopped either bye opening door or stop button ,control would stop and go into sleep mode but dryer would keep running . Found sticking start button on pcb assy , also a stuck relay on pcb main . Replaced main control and UI control . Tested unit all checks normal . Job complete . Recommended vent cleaning service to customer ."
Near Georgetown, TX 78628
Lou
Job Details:
09/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the four lights in the water box cover not on and the light in the FC section out. I removed and replaced the module in the FC section and the lights came on. I advised the customer of my repairs. No water leaks observed during service, job completed."