Service History 1483 - Appliance Express

Near Dripping Springs, TX 78620

Scott

Job Details: 07/17/2019

WASHER GE GTW330ASK2WW Arrived on site for washer not starting . Ran diagnostics lid latch would not engage . Ordering lid latch . Also was getting water lever error codes but was ok in diagnostics test . Ordering control if needed ( call for autho ) . Nonwater leaks detected at time of service . Please call to set return.; ordrng 1 WH01X27954 (LID LATCH) and 1 WH18X28642

Near Bastrop, TX 78602

Steve C.

Job Details: 07/17/2019

WASHER MAYTAG MVWB835DW0 Arrived on site for the unit is making noise. Tested the unit and found the stator is rubbing against the drain pan. Removed the drain pan and unit is working properly.

Near Cedar Park, TX 78613

Lou

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I test3d temps in the FC=10 degrees & RC=45 degrees. Using my jumper wire, I tested the IM by jumping T & H and at first the ice maker did not operate, but when I touched the motor wheel, it began to harvest. I advised the customer that I did not feel comfortable with it’s operations and will replace it. I contacted the office and got authorization to replace the IM. I removed and replaced the ice maker and as soon as I plugged it in, it began to harvest then dispensed water into the tray. I advised the customer to give the IM approximately as hours to fully operate and to discard the first two makes due to me having my hands on the ice maker. No water leaks observed during service, job completed."

Near Manor, TX 78653

Joseph C.

Job Details: 07/17/2019

DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for “no power to unit” complaint. Inspected unit and found unit to have loose connection, at control. Reconnected harness to control. Tested unit unit is performing as designed. No leaks detected, at time of service."

Near Georgetown, TX 78633

Thomas L.

Job Details: 07/17/2019

DRYER GE GTD65EBSJ3WS Arrived on site for unit that is not allowing cycle selections. Found that the control board is not allowing all selections to be made as far as cycles go. Removed and replaced control. Customer can now select every cycle. Venting in dryer is clean.

Near Bastrop, TX 78602

Steve C.

Job Details: 07/17/2019

REFRIGERATOR KITCHENAID KSCS25INBL00

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 07/17/2019

DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for dishwasher not dissolving soap. Performed diagnostics mode and found fault code 4-3, wash motor failure. Monitored test cycle and found wash motor not activating. Tested voltage t motor and found 120 volts. Found failed motor. Removed failed sump and installed new. Tested operation and monitored for water leaks. All tested good, no water leaks present.

Near Round Rock, TX 78664

Cliff

Job Details: 07/17/2019

DISHWASHER FRIGIDAIRE FDB510LCS0 Arrived on site to diagnose a dishwasher that has a burning odor. Tested all parts and components and found no mechanical failures or failed parts at this time. Advised homeowner of calcium buildup on heating element causing odor. As there are no mechanical failures there are no repairs to be done at this time. Advised homeowner on best cleaning procedures to remove calcium from inside of dishwasher. No leaks were found at time of service.

Near Bastrop, TX 78602

Steve C.

Job Details: 07/17/2019

DISHWASHER GE GDT545PSJ6SS Arrived on site to replace the fill hose and the funnel kit. Replace both parts and tested unit. Unit works properly and all water connections were dry at the time of service.

Near Georgetown, TX 78633

Thomas L.

Job Details: 07/17/2019

REFRIGERATOR LG LMXS30776S Arrived on site for unit that will not dispense water through the door. Tested temperatures and they were above freezing in fresh food section. Disconnected waterline from Valve and blew through it and it was open all the way through to the dispenser nozel. Water valve does buzz when the dispenser paddle is depressed. will order and replace the water valve in the door. Water connections were dry.; ordrng 1 MJX62831301 (DOOR INLET VALVE)

Near Round Rock, TX 78665

Joel G.

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on site to diagnose fridge not making enough ice. Found bin almost full. Ice isn’t used much in the home and may not make more after bin is empty. 11 degs in the ice room and temps fine everywhere else. Ran diags and all checked fine. Replaced ice maker since it may not be harvesting properly. Verified no water leaks at time of svc call. Left LB.

Near Round Rock, TX 78665

Joel G.

Job Details: 07/17/2019

WASHER WHIRLPOOL WTW4616FW2 Arrived on site to install part ordered by previous tech. Replaced tub ring and verified no leaks detected. All checked fine.

Near Killeen, TX 76542

Job Details: 07/17/2019

DRYER AMANA NED4655EW1

Near Austin, TX 78728

Tyler B.

Job Details: 07/17/2019

DRYER WHIRLPOOL WED4616FW0 Arrived on site for unit drum off set and burn smelling . Found back roller had come off. Replaced all and locks with repair kit. Also found belt slipping due to offset drum

Near Austin, TX 78704

Wesley

Job Details: 07/17/2019

DRYER WHIRLPOOL CSP2970HQ0 Arrived on site and allied tech support to program unit to operate without a coin box.

Near New Braunfels, TX 78130

Robert

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of no water or ice. Found water lines frozen. Thawed line and water now flowing. Adjusted temperature to warmer temperature and ordered fan with sensor. ; ordrng 1 W11087438 (motor-evap)

Near Leander, TX 78641

Lou

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "arrived on site to inspect refrigerator door not sealing. Upon further inspection, the customer advised that the right RC door is making noises when opening and closing. Opened the RC door and it made a creeking noise. I found that the serial numbers do not match what shows in SD-Mobile. Customer advised that the previous unit was replaced with this unit. I changed the serial number in SD-Mobile ad took photo in SD-QuickPic then notified the office (SC) of the change. Also found that the unit is not level as the RC door is lower than the left FC door. I leveled the unit ad tightened the leveling nut on the RC door at the bottom hinge to secure it. Advised customer of my repairs. No water leaks observed during service, job completed."

Near Cedar Park, TX 78613

Lou

Job Details: 07/17/2019

DRYER WHIRLPOOL WED8900BC0 "arrived on site to inspect dryer making loud noises. Upon further inspection, I turned the unit on but it did not duplicate the noises. I removed the outer panel and drum and found that the pulley wheel did not move freely due to the axle being badly gunked up. The two back rollers did not move well either. I removed and replaced the dryer repair kit consisting of four (4) rollers and the pulley wheel. The unit belt was in good condition ad did not require replacement. Put the unit back together and tested. Unit operated as designed. I cleaned the lint from the unit. Advised customer of my findings and repairs, job completed."

Near Pflugerville, TX 78660

Cliff

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator that is turning off randomly and not dispensing ice properly. Found unit on GFCI circuit and GFCI randomly tripping. Also noted air leak through ice dispenser chute causing frost buildup around the ice bucket. A dispenser chute and seal will need to be replaced to correct condensation issue. Advised homeowner per manufacture the appliance should not be on a GFCI circuit due to possibility of circuit shutting off.; ordrng 1 WPW10291905 (seal) and 1 WPW10293212 (chute)

Near Waco, TX 76711

Arthur B.

Job Details: 07/17/2019

WASHER MAYTAG MVWB765FW3 Arrived onsite to install water valve assembly to top load washer from prior tech’s diagnosis. Removed and replaced valve assembly. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Lampasas, TX 76550

Job Details: 07/17/2019

DISHWASHER MAYTAG MDB4630AWB5 Arrived to inspect dishwasher not washing.Ran diagnostics test mode and found the unit is not filling with any water.Removed and replaced the valve.Unit still did not let any water in.Ordering the control W10440230 to complete the repair.Item is PSP so office to contact customer when part arrives to reschedule with customer Needs more work.; ordrng 1 W10440230 (CONTROL-ELECT)

Near Leander, TX 78641

Lou

Job Details: 07/17/2019

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher door not closing. Upon further inspection, the customer advised that the unit door opens when it goes into drying mode. I opened and closed the door and found it rubbing on the upper right corner. I leveled the unit and placed it in diagnostics showing error code F5E1. I cleared the code and continued with testing. Unit operated as designed and during the entire test, the door never opened until I opened it at the end of testing. I contacted Techline and spoke to Chris and advised of the issue.I advised the unit has been leveled, removed from the cabinets and re-installed and leveled and the door latch has been replaced. Chris advised that there is a service pointer for failed upper rails. He advised to inspect the door screws, the seal, door gasket, rails and make sure the unit is installed correctly. I checked all and all were good. Chris advised to replace the rails and provided File #7725360219. I removed and

Near Round Rock, TX 78664

Joel G.

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL GI6SDRXXY07 "Arrived on site to diagnose fridge leaking. Found bad seal at valve and water line leaking. Repaired water line and replaced valve. Verified operations and no leaks at time of svc call. Would need reservoir replaced if it fails again."

Near Austin, TX 78727

Wesley

Job Details: 07/17/2019

DRYER LG DLE2516W Arrived onnsite and inspected unit for not heating and found external airflow issue. Advised customer use and care. Referred to dryer vent wizard. All else checks good.

Near Round Rock, TX 78664

Joel G.

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL KSSO42QTX02

Near Austin, TX 78744

Leonardo

Job Details: 07/17/2019

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for gasket broken and trim on door coming off. Will need to replace door and gasket. Ordering new gasket WPW10535778 . ; ordrng 1 WPW10535778 (GASKET )

Near Austin, TX 78734

Paul

Job Details: 07/17/2019

WASHER WHIRLPOOL MHW8200FW0 Arrived onsite for the washer with the auto soap dispenser not working. I found no voltage from the expansion board to the detergent pump in step C02 of the diagnostics cycle. The resistance of the detergent pump motor is 1.6K ohms so it should be ok but will return with it also just incase. Ordering W10864049 CNTRL-ELEC. .; ordrng 1 W10864049 (CNTRL-ELEC)

Near Austin, TX 78717

Lou

Job Details: 07/17/2019

RANGE WHIRLPOOL WFG525S0HZ0 "arrived on site to inspect range oven door trim coming off. Upon further inspection, I found that the upper left corner of the outer door glass trim was separating. I removed and replaced the outer door glass ad tested, unit operated as designed. No gas leaks detected during service, job completed."

Near , TX 78602

Steve C.

Job Details: 07/17/2019

WASHER ROPER RTW4516FW2 Arrived on site to replace the latch assembly due to unit will not spin. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Manor, TX 78653

Joseph C.

Job Details: 07/17/2019

MICROWAVE WHIRLPOOL WMH31017AB2

Near Georgetown, TX 78628

Joel G.

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to diagnose fridge not making ice. Found fill tube wire broken. Will need IM fill tube replaced along with ice maker. No leaks detected. ; ordrng 1 W11099789 (icemaker) and 1 W11366500 (WATER TUBE IM )

Near Spicewood, TX 78669

Paul

Job Details: 07/17/2019

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived onsite for the ice machine not making the correct ice size and water running. Mr stated that the ice size was fine it’s just the ice is wet and water runs out of the reservoir overflow constantly. I tested the unit and found the fill time of the reservoir defaulting to the control max time out of 2 minutes and the water level sensor not registering when the reservoir was full. I changed the pump and tested the unit having the same results. I checked the sensor wires from the control to the sensor for continuity and found the brown wire open. I checked it from the control to the upper molex connector and found it good. I replaced the lower harness with the evaporator thermistor and tested the unit still getting the same results. I changed the main control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Austin, TX 78744

Luis

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for ice build up in freezer. Found gap on right side of door,gasket not sealing to cabinet. Removed ice build up,remolded freezer door gasket, checked door seal good,gasket sealing to cabinet correctly."

Near Austin, TX 78704

Wesley

Job Details: 07/17/2019

DRYER WHIRLPOOL CSP2970HQ0 Arrived on site and called tech support to program unit to operate without coin slot. Unit is now operating as designed.

Near Austin, TX 78757

Wesley

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and replaced failed icemaker. Advised customer on repair.

Near Bastrop, TX 78602

Steve C.

Job Details: 07/17/2019

WASHER WHIRLPOOL WFW96HEAU0 Arrived on site for the unit is dispensing too much soap. Tested the unit and no error codes were found. Called Whirlpool Sr7725368650 And advise to put the concentration level to number five. Unit is working properly and all water connections were dry at the time of service.

Near New Braunfels, TX 78132

Robert

Job Details: 07/17/2019

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced all parts ordered by previous tech and check sensor placement. Change defrost timer and check for leaks.

Near Round Rock, TX 78681

Cliff

Job Details: 07/17/2019

DRYER GE GTD42EASJWW Arrived on site to diagnose a dryer that will not start. Tested unit and found shorted timer assembly. Replaced timer and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78753

Cliff

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRS555SIHV00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found faulty fill valve. Replaced fill valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Georgetown, TX 78628

Thomas L.

Job Details: 07/17/2019

RANGE FRIGIDAIRE LFGS3014LWC Arrived on site to repair unit that would not bake. Found unit has a weak bake igniter that is causing the no bake condition. Jordan at management company approved repairs.

Near Austin, TX 78746

Luis

Job Details: 07/17/2019

ICE MACHINE WHIRLPOOL KUIX535HPS00 "Arrived on site for no ice and water leaking. Found external drain pump not powering unit on and tripping breaker. Installed new pump,installed hose assembly to pump,powered unit on ran water through drain pump no leaks pump draining water. Ran diagnostics all test passed unit working as designed."

Near Austin, TX 78703

Wesley

Job Details: 07/17/2019

OVEN KITCHENAID KOSE500ESS02 Arrived on site and tested unit for failure. After resetting found no error codes and no function issues. Advised customer that to correct a operation discrepancy the unit should be power cycled to reset. All checks good. No parts needed.

Near Austin, TX 78739

Luis

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for water leaking. Found frozen drain in fresh food compartment. Removed rear drain,removed obstruction in rear drain,cleared drain in fresh food checked water flow good.

Near Austin, TX 78737

Scott

Job Details: 07/17/2019

DRYER MAYTAG MED5500FW2 Arrived on site installed sound pads . Unit is now sounding normal . No lint build up at time of service . Job complete

Near Manor, TX 78653

Joseph C.

Job Details: 07/17/2019

DISHWASHER GE DDT595SSJ5SS "Arrived on site for “unit not draining” complaint. Inspected unit and found something blocking drain pump. Removed drain pump and cleared line. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Liberty Hill, TX 78642

James

Job Details: 07/17/2019

REFRIGERATOR LG LFXS29626S/01 "Arrived on site and recovered refrigerant and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 5.11ox 134a and tested for proper cooling. Unit cooling and instructed customer that the unit will take up to 24 hours to reach temperature. Job complete"

Near New Braunfels, TX 78130

Robert

Job Details: 07/17/2019

REFRIGERATOR MAYTAG MFI2570FEZ05 Arrived on job for complaints of no ice and water on freezer door. Replaced icemaker and it filled with water. Ordered gasket for door issues. ; ordrng 1 WPW10714545 (gasket-fip)

Near Killeen, TX 76543

Job Details: 07/17/2019

DISHWASHER MAYTAG MDB8959SFZ4 Arrived to inspect dishwasher rack issues.Confirmed the complaint and removed and replaced the left track.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Job complete

Near Austin, TX 78732

Paul

Job Details: 07/17/2019

WASHER WHIRLPOOL WFW8640BW1 Arrived onsite to replace the previous diagnosed parts. AI and I removed the dryer. I replaced the fill valve in the washer and tested the washer. The washer is working as designed. We stacked the dryer back on top of the washer and tested the dryer. The dryer is working as designed. Call complete.

Near Pflugerville, TX 78660

Cliff

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRS325SDHB00 Arrived on site to diagnose a refrigerator that is making unusual noise when water is dispensing. Found filter not fully installed in filter housing causing unit not to dispense smoothly. Installed filter properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service. Unit still needs door. Also ordering silicone to seal gap at the top of FC.; ordrng 1 WP482338 (adhesive)

Near Lockhart, TX 78644

Leonardo

Job Details: 07/17/2019

OVEN WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for oven not working. Test power and power is good. Will need to replace board

Near Manor, TX 78653

Joseph C.

Job Details: 07/17/2019

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for “moisture buildup inside of drum” complaint. Inspected unit and found moisture in dryer. Unit has not been used in over a week. Dryer vent test kit shows failure of venting system. Recommended Bob, with Dryer Vent Wizards to check venting and confirm that either house has clogged venting to which customer will need to seek satisfaction from builder. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Austin, TX 78759

Cliff

Job Details: 07/17/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose a refrigerator that is not producing ice. Found full ice bin when I arrived for service. No failures or error codes were found through diagnostics. Advised homeowner a cube may have temporarily jammed icemaker arms, and has since released from icemaker assembly. No repairs are needed at this time and no leaks were found at time of service."

Near Briarcliff, TX 78669

Paul

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for the refrigerator with door closure and leveling issues. Mr stated the refrigerator door pops when it’s opened and closed, the freezer door doesn’t open correctly when the handle is pulled from the left side, and the deli pan doesn’t close correctly all the way leaving it partially open. I found the FC door closure not working correctly and causing the popping noise. I found the deli drawer bottoming out on the right rail but the left rail still had over and inch before the back of the drawer would touch it. I found the left side rail and bracket not working correctly causing the FC door not to close properly. Ordering 12607103AP CENTER HINGE ASSY&, WP67003638 CLOSER, WP67001314 PAN- DELI, WP67001054 GLIDE LT, WP67001053 GLIDE RT, 2EA WPW10120018 SLIDE, WPW10284685 BRACKET, & WPW10284684 BRACKET. ordrng 1 12607103AP (CENTER HINGE ASS&-STD) and 1 WP67001053 (GLIDE RT) and 1 WP67001054 (GLIDE LT) and 1 WP67001314 (PAN- DELI) and 1 WP

Near Georgetown, TX 78628

Jonathan S

Job Details: 07/17/2019

DRYER LG DLE1310W "Arrived on site for drum not turning. Performed diagnostics mode and tested unit. Found unit turning. Added tiles and tested unit. Removed top and found belt slipping. Inspected and drum. Found belted had twisted. Corrected belt and assembly unit. Tested dryer operation, all tested good."

Near West Lake Hills, TX 78746

Luis

Job Details: 07/17/2019

REFRIGERATOR JENN-AIR JF42NXFXDE00 "Arrived on site for no ice. Found bin not making correct contact to switch and blocking optics.adjusted tracks icemaker ran through a cycle,dumped ice and filled unit working as designed."

Near Round Rock, TX 78665

Joel G.

Job Details: 07/17/2019

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose dishwasher not filling. Verified no water filling in dishwasher in diags and normal mode. Verified 120 vac at valve and verified water to the unit. Faulty valve needs replaced. No leaks detected.; ordrng 1 W11175771 (valve-inlt)

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 07/17/2019

OVEN KITCHENAID KODE500ESS02 (RD) Arrived on site for oven after running self clean unit has a burnt spot on leg corner and door (see SD-QuickPic). Found gasket folded over at right top corner. Removed gasket and installed new. Tested door operation. Called tech support and spoke with Mark (SR# 7725362453). Mark stated to use mild soap and a plastic brush to remove grease buildup. All operations tested good.

Near Austin, TX 78737

Luis

Job Details: 07/17/2019

REFRIGERATOR KITCHENAID KDDO24RVX00 "Arrived on site for unit not powering on. Installed harness customer provided,unit not power on and loud ringing noise from buzzer on control. Called tech support per tech support checked voltage,good voltage to control,no voltage out of control. Diagnosed unit will need main control. ordrng 1 WPW10204648 (MAIN CONTROL) and 1 WPW10204932 (UI CONTROL)"

Near Spicewood, TX 78669

Paul

Job Details: 07/17/2019

REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived onsite for the refrigerator that is frosting up in the FC. Mr also stated that if the FC door would not open if the unit was turned on an running for more than 6 hours. I found the evaporator drain tube restricted and the right freezer rail completely worn out.. I cleared the drain tube and am ordering both rails per the customers request. Ordering the FC rails.; ordrng 2 WP2320616 (SLIDE)s

Near Austin, TX 78741

Scott

Job Details: 07/17/2019

DRYER AMANA NED4655EW1 Arrived on site for dead dryer . Have both legs . Found thermal fuse and hi limit thermostat had blowen . Replaced fuse and thermostat . Unit is now heating . Recommended having customer to have apt complex clean exterior vent . No lint build up in unit . Job complete .

Near Austin, TX 78730

Andy

Job Details: 07/17/2019

RANGE KITCHENAID KDRS467VSS05 Arrived on site for range sparking. Unit was not fully assembled but found failed spark mod and customer pointed out he felt that rear middle burner igniter is flawed. Ordering burner igniter and will return No gas leaks present at time of service.; ordrng 1 W10854967 (IGNITER )

Near Austin, TX 78745

Scott

Job Details: 07/17/2019

WASHER WHIRLPOOL LSB6300LW0 "Arrived on site , for not spinning water out of clothes . Found gearcase ,basket drive, clutch . Talked to JB Nonwater leaks detected at time of service . Job complete ."

Near Leander, TX 78641

Lou

Job Details: 07/17/2019

OVEN WHIRLPOOL WOD51EC0AS04 "arrived on site to inspect oven cleaning. Upon further inspection, I found that the customer had placed foil on the bottom panel of both the upper and lower ovens. I advised that there is nothing that will take it off. I contacted Techline and spoke to Kevin and advised of the foil being cooked onto the bottom panel and if there’s something the customer can use to remove it. Kevin advised that he has nothing listed on file to use to get it off. He suggested using a plastic putty knife and attempt to get it off that way and provided File #7725362312. I advised the customer to heat the unit on Bake at 350 degrees and wait for approximately 30-40 mins and then take the plastic putt6 knife and see if the foil will come off and to be careful not to melt the putty knife onto the bottom panel.

Near Rollingwood, TX 78746

Luis

Job Details: 07/17/2019

REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site for faulty control. Installed updated control kit. Powered unit on tested dispenser found display no longer losing power and ice door closing correctly.

Near Belton, TX 76513

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived to inspect ice maker issues.Customer states the ice maker doesn’t always make ice.The problem is intermittent and is currently producing ice at this time.

Near Briggs, TX 78608

Job Details: 07/17/2019

REFRIGERATOR GE GFE26GSHFSS Arrived to inspect dispenser dripping water.Confirmed the complaint and removed and replaced the filter head.Reassembled and installed the customers new filter.The unit began dispensing water as designed.

Near Salado, TX 76571

Joel G.

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to diagnose fridge not making ice. Found valve shorted and ice container faulty not able to release. Replaced valve and ice container and noticed wires from fill tube heater broken. Will need to replace fill tube. No leaks detected.; ordrng 1 W11366500 (IM FILL TUBE)

Near New Braunfels, TX 78130

Robert

Job Details: 07/17/2019

FREEZER KITCHENAID WRV986FDEM01 Arrived on job to replace hose. Replaced hose .but door inner liner separating from door causing condensation on top of freezer door. ; ordrng 1 W10815698 (dor-fip ss)

Near Round Rock, TX 78665

Joel G.

Job Details: 07/17/2019

REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Arrived on site to diagnose ice room leaking. Ran diags and verified all is fine, water test however, only filled 4-5 cubes. Water pressure very poor at dispenser also. Pulled unit out a bit and verified proper water pressure indicating possible kink behind fridge. If ice maker doesn’t fill all the way, it may not release all cubes how it should and tilt tray sideways and cause the leaks. Customer mentioned sometimes the water pressure will be lower than other times. If issue persists, water filter head may need replaced but unable to diagnose it properly at this point and informed customer to monitor the ice production. Found no leaks at time of svc call.

Near Manor, TX 78653

Joseph C.

Job Details: 07/17/2019

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for “icing up on fresh foods evaporator and very noisy” complaint. Inspected unit(after ice removal)and found fresh foods evaporator thermistor had been improperly installed. This allowed ice to build up, over time and start rubbing fan blades and not cooling properly. Removed ice from evaporator and reset thermistor to proper location. Unit is performing as designed. No leaks detected, at time of service."

Near Florence, TX 76527

Job Details: 07/16/2019

WASHER ROPER RTW4516FW2 Arrived to inspect washer issues.Confirmed the complaint and removed and replaced the cam and actuator.Reassembled the unit and unit began operating as designed.Customer satisfied All water lines were dry at the time of service.Job complete

Near Austin, TX 78701

Wesley

Job Details: 07/16/2019

WASHER MAYTAG MHW8630HC0 Arrived onnsite and installed drain hose to proper location in back of unit. Tested. All checks good. Unit is now operating as designed.

Near Austin, TX 78733

Luis

Job Details: 07/16/2019

REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived on site for no cool. Found no refrigerant in system diagnosed leak in sealed system. Replaced compressor,heat exchanger,heater pan and evaporator. Recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Georgetown, TX 78628

Cliff

Job Details: 07/16/2019

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site to diagnose a vent hood with a light that is not operating. Found a neutral wire for light socket not inserted into connector from factory. Rewired light socket properly and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78721

Ron

Job Details: 07/16/2019

WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for unit vibrating badly complaint, performed diagnostics determined shipping bolts were still installed. Removed shipping bolts and leveled. Confirmed washer filled with no leaks and spun with no problems"

Near Leander, TX 78641

James

Job Details: 07/16/2019

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. I found no function from control and indicator light no illuminated. Verified proper voltage to unit and found to be good. Installed new control and calibrated unit. Unit tests good. Job complete

Near Pflugerville, TX 78660

Steve C.

Job Details: 07/16/2019

VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site for the unit has rust buildup. Customer also advise that the lightbulb cracked. Found the push buttons on the control have rust buildup and the lightbulbs are cracked. Will need to order the two lightbulbs and will use the control on the next visit. 2 WPW10562734 (bulb-light)s

Near Leander, TX 78641

James

Job Details: 07/16/2019

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site and tested operation. I found igniter not heating properly. I found loose connection to igniter and corrected. Unit working properly. Job complete

Near Harker Heights, TX 76548

Arthur B.

Job Details: 07/16/2019

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived onsite for customer complaint of double drawer shelf falling off. Upon inspection, found support tab on LH side of the liner had came loose and fell off. Secured shelf support tab and secured shelf bracket. Drawers now open/close as intended. No other issues found. All water connections were dry at time of service."

Near Temple, TX 76501

Arthur B.

Job Details: 07/16/2019

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer door not closing. Found door catch missing. Replaced door catch and reassembled. Door now closes as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Austin, TX 78733

Andy

Job Details: 07/16/2019

DISHWASHER KITCHENAID KUDS03FTSS3 Arrived on site for dishwasher leaving residue. Tested and inspected unit and found clogged drain pump and hose not draining water fully. All operations are normal. No water leaks present at time of service. Spoke with customer on running unit in clean cycle to remove any remaining debris.

Near Georgetown, TX 78628

Thomas L.

Job Details: 07/16/2019

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to repair unit that burns food while simmering on either of the two larger burners. Found that the simmer heights were too high. Adjusted simmer Heights on both burners.

Near Killeen, TX 76541

Arthur B.

Job Details: 07/16/2019

WASHER WHIRLPOOL MAV6451AWW

Near Driftwood, TX 78619

Scott

Job Details: 07/16/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site ,replaced control. No water leaks detected at time of service .job complete ."

Near Austin, TX 78705

Leonardo

Job Details: 07/16/2019

RANGE AMANA AER6303MFS2 Arrived on site to test unit for handle coming off. Test unit and found broken trim. Replaced trim test unit and unit test good job complete.

Near Austin, TX 78758

Tyler B.

Job Details: 07/16/2019

DRYER WHIRLPOOL WED560LHW Arrived on site for noisy unit. Ran unit and found thumping and vibrations. Found roller seized causing flat spot thump. Replaced rollers from kit. And found housing vibrating . Used truck stock pads to dead noise.

Near Georgetown, TX 78628

Job Details: 07/16/2019

DRYER MAYTAG MED8200FW2 Arrived to inspect dryer noise.Confirmed the complaint and advised the customer it was normal noises from the unit.No lint observed at the time of service.Job complete

Near Spring Branch, TX 78070

Robert

Job Details: 07/16/2019

DISHWASHER FRIGIDAIRE FGID2466QF7A Arrived on site and found unit operation is as designed. Explained the normal operation and functions of the unit. Tested operation and all systems are functioning correctly and diagnostics shows no indication of issues. Job complete

Near New Braunfels, TX 78130

Robert

Job Details: 07/16/2019

REFRIGERATOR WHIRLPOOL MRT311FFFE00 "Arrived on site and found unit water valve not plugged in, plugged unit inlet valve in and unit operation is as designed no leaks. Job complete"

Near Austin, TX 78703

Wesley

Job Details: 07/16/2019

WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and found washer counting down and locking but no other ops. No techsheet available. Sr#7725351073 spoke with rick who recommended we replace acu and check connections.

Near Georgetown, TX 78626

Joel G.

Job Details: 07/16/2019

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to install parts ordered by previous tech. Replaced and verified operations. All is working normal now and heating fine.

Near Kyle, TX 78640

Robert

Job Details: 07/16/2019

REFRIGERATOR WHIRLPOOL ED5DHEXWQ00 "Unit no cool. Removed freezer rear panel, checked to find no frost pattern fans running, terminator ok, see attached, unit has sealed system issue will order and return; ordrng 1 CNOTE (SS TECH ) and 1 CNOTE (AUTHO ) and 1 TJ90SF8404 (PROS STUB) and 1 W10139462 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

Near Austin, TX 78734

Paul

Job Details: 07/16/2019

REFRIGERATOR KITCHENAID KSSC48QVS10 Arrived onsite for the refrigerator with the icemaker not working. Mr stated the icemaker works it just doesn’t dispense ice. Mr stated they used crushed ice and then this happened. I found the ice chute stopped up with crushed ice and frost seizing the auger motor. I removed the crushed ice and the bucket. The bucket button broke when I depressed it. I cleared the ice bucket and tested the unit. The unit is working as designed.ordrng 1 WP2252265 (BUTTON-BIN)

Near Liberty Hill, TX 78642

James

Job Details: 07/16/2019

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and installed new harness, condenser fan motor, control and freezer door rails. With ice thawed I found that the fresh food evaporator drain pan has cracked and the freezer door gasket is coming off. I will need to return with the gasket and drain pan to complete repair; ordrng 1 W10407216 (gasket-fip) and 1 W10836964 (pan-drip)"

Near Georgetown, TX 78628

Thomas L.

Job Details: 07/16/2019

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for right door being higher than the left door. Moved unit forward out of cabinet and doors now are even. Moved unit back into cabinet but a little to one side and doors are now almost perfect. Shims did not correct the issue. All water connections are dried.

Near Kingsland, TX 78639

Cliff

Job Details: 07/16/2019

REFRIGERATOR WHIRLPOOL KRBR109ESS00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found bail arm for icemaker assembly not fully mounted. Re-mounted bail arm and tested unit. Found all is functioning properly at this time. The leaks were found at time of service.

Near Pflugerville, TX 78660

Joel G.

Job Details: 07/16/2019

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to install parts I previously ordered. Replaced and verified operations. Customer to give unit at least 48 hours for it to reach set temps and for not la ice production. Verified no water leaks at time of svc call.

Near Austin, TX 78701

Wesley

Job Details: 07/16/2019

DRYER WHIRLPOOL WED7990FW0 arrived onnsite and called Kevin with techline and reported drying condition taking hours and he advised that everything appears to be operating properly if it is heating. And that the only other possibility would be internal clogging from debris causing airflow issues. A cleaning may be in order.

Near Austin, TX 78701

Wesley

Job Details: 07/16/2019

REFRIGERATOR WHIRLPOOL WRS322FDAB05 Arrived onnsite and found ice arm flap stuck in chute preventing dispensing of ice. Advised customer on repair.