Near Round Rock, TX 78681
Jerry C.
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDFE304DSS0 "KDFE304DSS0 Arrived to inspect leak. I ran the unit through a complete service test mode and found no signs of leakage. I discovered an area in the cabinetry where water had been coming down the back of the sink and informed the customer. Operational test good, no leaks observed during service. Warranty applied to service."
Near Waco, TX 76710
Al
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect unit with standing water underneath the crisper drawers. Confirmed the complaint and removed the drain tube and noticed it was clogged preventing water from exiting the drain pan. I removed and cleaned the clogged tube and the excess water from inside the unit. I replaced the drip pan and reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Killeen, TX 76543
Al
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE FFSS2625TS "Arrived to inspect unit making unusual noises. I opened the freezer door section and checked the evaporator motor and the evaporator for a frost pattern. I cycled the ice maker to assure the ice maker was working properly. I advised the customer the possible notice was coming from the damper and the compressor, which are normal sounds the refrigerator is supposed to make. I also checked the defrost around the evaporator and it showed continuity. All functions were good and operated as designed.JOB COMPLETE"
Near Round Rock, TX 78665
Steve C.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDF540PADM2 Arrived on site for the unit is not washing dishes and not dissolving the soap. Tested the unit and found no water is going inside the unit. Checked under the sink and found the hot water was turned off. Customer advised they had a repair man replace the faucet for the sink. Turn the water back on under the sink and tested the unit. Unit is working properly . All water connections were dry at the time of service.
Near Taylor, TX 76574
Jerry C.
Job Details: 02/01/2019
WASHER MAYTAG MVWX655DW1 MVWX655DW1 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the drive hub and wash plate and calibrated. I tested within service mode and the unit worked as designed. No leaks observed during service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived back on site for no heat, found in tech sheet that unit needs to be put in to self diagn mode to reprogram control. Ran diag with no errors, tested unit, unit is now heating, no leaks on site"
Near Austin, TX 78758
Scott
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site replaced start relay on compressor . Let unit run and didn’t cut off as before . Nonwater leaks detected at time of service . Job complete .
Near Georgetown, TX 78626
Jerry C.
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDPE234GPS0 "KDPE234GPS0 Arrived to inspect wash issue. I found excessive debris within the cabinet and I removed it with a brush. I removed and replaced the OWI and reset the control via a complete service mode test. Operational test good, no leaks observed during service."
Near Georgetown, TX 78628
Paul
Job Details: 01/30/2019
UNKNOWN UNKNOWN CHEVY "Had the oil changed at 92,895 miles and took a snap shot of the receipt in SDQP."
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/30/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site. Check for burner issues. Found igniter not making contact with burner cap. Adjusted burner holder and tested left front burner. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/30/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site. Check for burner issues. Found igniter not making contact with burner cap. Adjusted burner holder and tested left front burner. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 01/30/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site. Check for burner issues. Found igniter not making contact with burner cap. Adjusted burner holder and tested left front burner. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/30/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site. Check for flame issues. Found orifices on cooktop completely wrong. Instructed builder they will need to have installers come back out to install correct orifices. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/30/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site. Check for flame issues. Found orifices on cooktop completely wrong. Instructed builder they will need to have installers come back out to install correct orifices. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/30/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site. Check for flame issues. Found orifices on cooktop completely wrong. Instructed builder they will need to have installers come back out to install correct orifices. No leaks present. Job complete
Near Bartlett, TX 76511
Tyler B.
Job Details: 01/30/2019
WASHER MAYTAG MVWC555DW1 "Arrived on site for tub rebuild. Replaced all prior diagnosed and supplied parts and tested good, no leaks on site"
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for customer complaint of dishwasher door not staying open. Uninstalled unit and found door hinge friction pads broken. Replaced friction pads. Reinstalled. Door now stays open as intended. No other issues found. All water connections were dry at time of service.
Near Waco, TX 76708
Steve C.
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site for the unit is not filling up with water. Tested the unit and found no water will go into the unit. Checked underneath the unit and found the wires have been chewed up by mice. Advise the customer that whirlpool will not cover due to mice. All water connections were dry at the time of service.
Near Waco, TX 76705
Steve C.
Job Details: 01/30/2019
COOKTOP WHIRLPOOL WFE525S0HS0 Arrived on site for the unit front burners are not heating properly at the medium heat. Tested the unit and found the heating elements are turning off and on. Called Whirlpool Sr#7724034214 KurtAnd advise that the unit burners are working properly. Unit is working properly and job complete.
Near Round Rock, TX 78664
Wesley
Job Details: 01/30/2019
DRYER WHIRLPOOL CSP2860TQ0 Arrived on site and tested all fuses cutoffs and elements. All checks good. Unit not operating. Ordering timer quoted 469.57 ; ordrng 1 W10841144 (MOTOR) and 1 W11097274 (PTS) and 1 WPW10349492 (BLOWER)
Near Temple, TX 76502
Steve C.
Job Details: 01/30/2019
WASHER MAYTAG MVWC465HW2 Arrived on site For the unit is not agitating. Test of the unit And found the unit is working properly. Calibrated the unit and instruct the customer how to use the unit and job complete.
Near Temple, TX 76502
Steve C.
Job Details: 01/30/2019
DRYER MAYTAG MEDC465HW0 Arrived on site for the wrinkle control is not working. Tested the unit and found the unit will turn on and then off which is normal for wrinkle control. Instructed customer how to use the dryer and to clean air vents every six months. Unit is working properly.
Near Marble Falls, TX 78654
Cliff
Job Details: 01/30/2019
WASHER GE HTW240ASKWS Arrived on site to diagnose a washing machine it is not draining. Tested unit and found damaged wiring for drain pump causing drain pump not to receive power. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washer that will intermittently not start. Tested unit and found control board internally shorted causing unit not to register start button properly. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of not dispensing soap. Found the wash motor not running 120v supply. Replaced motor sump and test. No leaks detected at time of service. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/30/2019
RANGE WHIRLPOOL WFG505M0BW2 Arrived on site for complaints of burners sparking randomly. Was unable to duplicate ordering harness to complete . Customer not home till 2pm; ordrng 1 W10836473 (harns-wire)
Near Georgetown, TX 78628
Arthur B.
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived onsite to install new diffuser,UI to SxS refrigerator from prior tech’s diagnosis. Removed faulty diffuser and UI. Installed new replacement. Used permagum to seal air channel. Reassembled. Good air flow coming from diffuser. All water connections were dry at time of service."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/30/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site, found no answer at door or on phone contacted office (SP) Tagged door at 2:25; ordrng 1 SEENOTE (NO ANSWER )"
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/30/2019
WASHER WHIRLPOOL MAT20PRAWW0 "(AI) Arrived on site to install previous diagnosed parts. Gained access to control panel, removed controls and replaced with new. Installed water hoses and drain line. Tested unit and all tested good. No water leaks present at time of service.
Near Killeen, TX 76543
Al
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW4955HW0 Need to order wash plate for the washer. W10680215 WASH PLATE. OFFICE WILL RESCHEDULE WITH CUSTOMER.PART ORDERED; ordrng 1 W10680215 (WASH PLATE )
Near Killeen, TX 76549
Al
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived to install previously ordered parts. Removed and replaced the dispenser assembly, stopper and adjuster. Tested unit and unit tested as designed. Al water lines were dry at the time of service."
Near Leander, TX 78641
Luis
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for no water. Tested dispenser no,water removed cover found harness disconnected from valve. Installed harness to valve ran water dispenser unit working as designed."
Near Leander, TX 78641
James
Job Details: 01/30/2019
WASHER WHIRLPOOL MVWB850YW1 Arrived on site and tested operation. I found no errors in memory and all functions test good. I found the noise coming from a failed bearing in the drive shaft. Installed new bearing and tested operation. I found unit now working properly and all water connections dry after repair. Job complete
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/30/2019
REFRIGERATOR KITCHENAID WRS325FDAM04 Arrived onsite for customer complaint of French door refrigerator not making ice. Ran diagnostics test 056 and found error code E2 (Lost Home Position). Found icemaker motor not rotating. Removed and replaced icemaker. Reassembled and tested. Icemksr
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule; ordrng 1 W11236887 (CONSOLE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule; ordrng 1 W11236887 (CONSOLE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule; ordrng 1 W11236887 (CONSOLE )
Near Kyle, TX 78640
Leonardo
Job Details: 01/30/2019
RANGE MAYTAG MGS8800FZ0 Arrived on site to test unit for not getting to temp. Test unit at 400 and unit getting to 370 average temp. Replaced sensor test unit and unit getting to 405 average temp job complete no leaks present at this time.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule. File#7724037481 ; ordrng 1 W11236887 (CONSOLE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule. File#7724037481 ; ordrng 1 W11236887 (CONSOLE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
OVEN JENN-AIR JJW2430DP02 Arrived on site. Check for display issues. Found error code for short a keypad. Will need console to repair unit. Office to reschedule. File#7724037481 ; ordrng 1 W11236887 (CONSOLE )
Near , TX 78628
Arthur B.
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for customer complaint of upper rack not on track and heating properly. Ran diagnostics and find error code F7E1 (Heater Error). Clear error code heater. Heater now works as intended. Also leveled unit. Installed new upper track stops. No other issues found. All water connections were dry at time of service.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/30/2019
OVEN WHIRLPOOL GBD307PDT6 "Arrived on site. Check for broil issues. Found damage connector not allowing contact not allowing broil to kick on. Replaced connector and cycled broil, all functions tested OK. job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/30/2019
OVEN WHIRLPOOL GBD307PDT6 "Arrived on site. Check for broil issues. Found damage connector not allowing contact not allowing broil to kick on. Replaced connector and cycled broil, all functions tested OK. job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/30/2019
OVEN WHIRLPOOL GBD307PDT6 "Arrived on site. Check for broil issues. Found damage connector not allowing contact not allowing broil to kick on. Replaced connector and cycled broil, all functions tested OK. job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of noise. Found the gearcase leaks oil and causing noise. Replaced gearcase and wash plate. No leaks detected at time of service
Near Austin, TX 78748
Leonardo
Job Details: 01/30/2019
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for not powering up. Test unit and found 120v at outlet checked connection at junction and found loose black wire. Secured connection at black wire test unit and unit test good job complete.
Near Leander, TX 78641
Luis
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for door closure issues. Found door not fully closing. Adjusted hinge and front roller assembly checked door closure good doors closing correctly and seal is good.
Near Cedar Park, TX 78613
James
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL WDT710PAYM4 Arrived on site and tested. I found that the door pads were missing allowing door to fall open. Ran diagnostics and found at the end of the cycle that the unit has no faults. Inspected drain hose and found drain routed properly and check valve opens and closes properly. I am unable to duplicate drain issue and the unit is functioning properly. Installed new door pads to correct door falling open. Unit tests good. Job complete ; used 2 WP8268961 (PAD) from stock
Near Brushy Creek, TX 78717
Lou
Job Details: 01/30/2019
RANGE KITCHENAID KGCU462VSS02 "arrived on site to inspect cooktop grates loose. Upon further inspection, the customer provided me with a screw then she claims goes to the unit. I found the drip pans had dropped down but the screw does not go to the unit. I found that the screw actually goes to the venthood above the cooktop. I reset the drip pans and put the screw back into the venthood. No gas leaks detected during service, job completed."
Near Austin, TX 78729
Wesley
Job Details: 01/30/2019
RANGE GE XL44 "Arrived on site and calibrated oven. Unit is operating as designed. All checks good, unit is operating as designed."
Near Austin, TX 78736
Kevin
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW8000BW0 "I’ve done site and replaced control board and diagnosed on previous visit, after replacement ran a diagnostic cycle and no new codes were generated. Saw that outlet still does not have a ground and is only a two prong. Recommended to customer again that they speak corrected as no ground can have negative effects on the control board. No water leaks from connections at time of service collected remaining balance, job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
MICROWAVE WHIRLPOOL WMH73521CS5 "Arrived on site. Replaced door assembly for microwave. Cycled microwave, all functions tested OK. Drop complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
MICROWAVE WHIRLPOOL WMH73521CS5 "Arrived on site. Replaced door assembly for microwave. Cycled microwave, all functions tested OK. Drop complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/30/2019
MICROWAVE WHIRLPOOL WMH73521CS5 "Arrived on site. Replaced door assembly for microwave. Cycled microwave, all functions tested OK. Drop complete"
Near Leander, TX 78641
James
Job Details: 01/30/2019
WASHER MAYTAG MVWB765FC1 Arrived on site and tested operation. I found water leaking from fill valve housing and gearcase. Installed new gearcase and valve housing. Cleaned up water from previous leak and ran diagnostics to calibrate unit and tested for leaks. I found no leaks after repair and unit is working properly. Job complete
Near Austin, TX 78749
Kevin
Job Details: 01/30/2019
WASHER MAYTAG MVWB765FW0 "Arrived on site and inspected washer and found cold water valve is not working, replaced valve and housing, ran test 51 and 52 and washer is now operating properly. No water leaks from connections at time of service, job complete."
Near Fort Hood, TX 76544
Al
Job Details: 01/30/2019
WASHER ROPER RTW4516FW2 Arrived to install previously ordered part. Removed and replaced the inlet valve. Reassembled and tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/30/2019
WASHER KENMORE 110.449362 Arrived on site. After further diagnosis found basket loose from bearing creating thumping noise not by shocks. instructed customer on situation. customer doesn’t want to do bearing repair with basket.No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/30/2019
WASHER KENMORE 110.449362 Arrived on site. After further diagnosis found basket loose from bearing creating thumping noise not by shocks. instructed customer on situation. customer doesn’t want to do bearing repair with basket.No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/30/2019
WASHER KENMORE 110.449362 Arrived on site. After further diagnosis found basket loose from bearing creating thumping noise not by shocks. instructed customer on situation. customer doesn’t want to do bearing repair with basket.No leaks present. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW8000BW Arrived on site and replaced bearing by drilling out stripped screw. Used new screw and rotor. All checks good. Unit is now operating as designed.
Near Driftwood, TX 78619
Brandon
Job Details: 01/30/2019
WINE COOLER KITCHENAID KUWR204ESB00 "Arrived on site for customer complaint of noise issue, found noise coming from frame vibration when condenser fan was running, added foam stripping , unit tested good."
Near Manor, TX 78653
Joseph C.
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site for “freezing in fresh foods area” complaint. Per my previous diagnosis, removed and replaced control, ui, icemaker gaskets, grill, icemaker harness and damper. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Arthur B.
Job Details: 01/30/2019
REFRIGERATOR KITCHENAID KRSC503EBS01 Arrived onsite for customer complaint of SxS refrigerator not making ice and clumping up. Removed icemaker cover and found icemaker stuck mid harvest and dripping water. Removed and replaced icemaker. Tested icemaker. Replacement icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Luis
Job Details: 01/30/2019
REFRIGERATOR FRIGIDAIRE FGSC2335TF0 "Arrived on site for noise complaint and kickplate issue. Found kickplate not sitting flush with cabinet, adjusted water line from door installed kickplate correctly to cabinet. Customer complaints is also high pitch noise. Power cycled unit compressor powered on,removed unit from inclosure found noise is from compressor,compressor is a variable speed compressor and runs at 3 different levels. Called tech support per tech support u it is working as designed and customer can refer to page 25 in manual for variable noise of appliance. File#82346072"
Near Lorena, TX 76655
Steve C.
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for the unit is making noise when spinning. Tested the unit and found no Error codes. Called Whirlpool Sr#7724031176 Kathy And advise that there is no known issues. Unit is working properly and all water connections were dry at the time of service.
Near Austin, TX 78745
Kevin
Job Details: 01/30/2019
DRYER WHIRLPOOL NED4655EW "Arrived on site and inspected dryer and found no airflow through lint trap call removed vent hose from rear of dryer and airflow is now correct. Inspected that hose connection at wall and it is blocked by lint. Left vent hose off and recommended to customer that vent to exterior be inspected/cleared before dryer is hooked up again. Dryer is new and there is no lint buildup at time of service, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 01/30/2019
WASHER WHIRLPOOL WTW4816FW1 "arrived on site to inspect washer making loud noise. Upon further inspection, I placed the unit in diagnostics and it showed error code F0E5-off balance load. The units spin light was blinking as well. I cleared the code and continued with testing. The unit operated as designed. I tested spin ad agitate in manual mode and it operated as designed. I found the unit was not level so I leveled the unit. Checked underneath the unit and all looked good. I advised the customer of my findings and provided some use and care tips. Customer provided a copy of their closing docs for warranty purposes. No water leaks observed during service, job completed."
Near Buda, TX 78610
Kevin
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site and found refrigerator is not cooling properly, exposed evaporator and found very little frost pattern, took 1 picture. Sent pic to CS and will need to replace evap and compressor. No water leaks detected at time of service ; ordrng 1 876765 (mtg kit) and 1 SEALEDSYSTEM and 1 SF8404 (ACCESS STUB ) and 1 W10143759 (drier (service)) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator)"
Near Georgetown, TX 78628
James
Job Details: 01/30/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and installed new clip. Tested for proper operation and found unit working properly. Job complete
Near Austin, TX 78741
Leonardo
Job Details: 01/30/2019
DISHWASHER KITCHENAID KDTM354DSS3 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying. Found bad wash motor will need new sump and motor
Near Kingsland, TX 78639
Cliff
Job Details: 01/30/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 arrived on site to diagnose and ice machine that is running for extendedperiod of time. Found water level sensor failed a unit causing extended fill times. Repaired corroded wiring and replaced sensor. Tested unit found all is functioning properly at this time. No water leaks were found at time of service.Sensor
Near Marble Falls, TX 78654
Cliff
Job Details: 01/30/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to replace circulation pump and drain pump for dishwasher. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kempner, TX 76539
Al
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW9150WW00 Arrived to install previously ordered parts. I disassembled the unit and installed the new shocks. Service tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for complaints of unit not filling or unlocking, ran 2 tested on quick with no issue. Spoke with customer on issues they stated an f3e1 error, though they weren't not sure of correct code, symptoms were related to error code for water pressure sensor. Advised customer to do more loads to see if it will happen again, and call back if so ; ordrng 1 WPW10448876 (switch-wl)"
Near Buda, TX 78610
Kevin
Job Details: 01/30/2019
REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site and inspected refrigerator and found valve is leaking when ice maker cycles. Replaced water valve and leaking has stopped. Job complete.
Near Austin, TX 78731
Scott
Job Details: 01/30/2019
WASHER MAYTAG MVWC565FW0 Arrived on site for burning smell. Found gear case failing and oil leaking on to belt . job complete .
Near Austin, TX 78735
Kevin
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found error code F8E1 for long fill, ran a diagnostic cycle and found hot water valve is not Running. Removed top panel and found valve harness is not properly attached, after correcting ran cycle again and all function has returned. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 "Arrived on sote for damaged door. Replaced door and nameplate and tested good, no leaks on site"
Near Austin, TX 78735
Kevin
Job Details: 01/30/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site and inspected dryer and found it is vibrating during operation, added sound pads underneath send shroud and around exhaust exit. Noise has dropped to a normal level. No lint buildup in dryer at time of service, job complete"
Near Bertram, TX 78605
Jonathan S
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site to install previous diagnosed parts. Gained access inlet valve, removed failed valve and installed new. Performed diagnostics mode and put Horizontal Mullion, Vertical Mullion and Defrost cycle out of sensor into manual mode, due to unit being in garage. After talking to homeowner discovered that supply line is hooked up to a RO system that is shared with refrigerator inside of home. Recommend that it needs to be taken off of RO system in order to work properly. Tested unit and all operations are good. No water leaks present at time of service."
Near , TX 78628
Jonathan S
Job Details: 01/30/2019
DRYER WHIRLPOOL WED85HEFW2 Arrived on site for dryer not starting. Tested unit and all tested good. Instructed homeowner on use of dryer.
Near Austin, TX 78704
Leonardo
Job Details: 01/30/2019
DISHWASHER WHIRLPOOL JDTSS245GX0 Arrived on site to test unit for bottom rack not sliding out correctly. Test unit and found right side of rack not sitting correctly on track. Secured rack to track test unit and unit test good job complete
Near , TX 78628
Jonathan S
Job Details: 01/30/2019
WASHER WHIRLPOOL WFW85HEFW1 Arrived on site for washer staying delay time. Performed diagnostics mode and and checked fault code history and found none. Performed automatic test mode. Found unit not getting water. Checked home valve and found in off position. Performed encoder test. Found homeowner was using delayed start when attempting to start cycle. Tested unit and all tested good. No water leaks present at time of service.
Near Killeen, TX 76542
Al
Job Details: 01/30/2019
DRYER MAYTAG MEDX655DW1 "Arrived to inspect unit not heating. Checked voltage at the outlet and got 240/120/120. Checked continuity at the element, cutoff and cutoff and fuse showed no continuity. Removed and replaced the cutoff and fuse . Unit tested as designed.JOB COMPLETE"
Near Round Rock, TX 78664
Wesley
Job Details: 01/30/2019
MICROWAVE KITCHENAID KMHC319ESS4 Arrived on site and installed door. All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78130
Robert
Job Details: 01/30/2019
VENTHOOD UNKNOWN UXT3030ADB2 Arrived on job for complaints of no light socket porcelain of new socket damaged. Will need new socket to complete; ordrng 1 W10910124 (socket)
Near Leander, TX 78641
James
Job Details: 01/30/2019
WASHER WHIRLPOOL MVWB835DW1 Arrived on site and tested operation. I found drain pump just humms but will not drain. Removed water from unit and inspected pump. I found a flat metal wire blocking impeller from turning. Removed and reinstalled pump and secured drain hoses. Tested for proper operation and leaks and found unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78701
Scott
Job Details: 01/30/2019
MICROWAVE KITCHENAID KMHS120EBS5 "Arrived on site ,cut screw out and pulled microwave down .replaced mounting nuts and screws .reinstalled microwave . All checked out on mountings and screws are set as far as they can go .job complete ."
Near Austin, TX 78759
Scott
Job Details: 01/30/2019
DISHWASHER KITCHENAID KUDS30IXSS2 "Arrived on site for dishwasher not starting or starting and stopping mid cycle . Ran diagnostics got error codes 1-2,10-1,6-6,6-2 . All features working in diagnostics . Checke voltages all checked normal . Framed corrupt software on board . Quoted price to customer and then spoke to CS . Customer still declined service . Nonwatet leaks detected at time of service . Job complete . No funds collected ."
Near Austin, TX 78738
Brandon
Job Details: 01/30/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived on site to replace faulty parts, I replace ice bin, ice door, shaft, and motor. After replacing, unit tested good."
Near Cedar Park, TX 78613
Luis
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for faulty led controls. Main led assembly in fresh food not powering on diagnosed faulty led installed new led control in fresh food,led in fresh food good,freezer led nor fully powering on diagnosed faulty freezer led control installed freezer led control,both led controls working as designed."
Near Jollyville, TX 78729
Wesley
Job Details: 01/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite and found unit operating as designed, Advised customer on use and care. Found issue to merely need a customer instruct as dispenser bin was not fully inserted."
Near Leander, TX 78641
James
Job Details: 01/30/2019
MICROWAVE WHIRLPOOL WMH75021HZ0 "Arrived on site and installed new door, interlock and switches. Tested operation and found unit starts properly now but unit is not heating. Removed unit from wall and replaced the magnetron, capacitor and diode. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78745
Leonardo
Job Details: 01/30/2019
MICROWAVE WHIRLPOOL WMH31017HZ2 Arrived on site to test unit for door not closing correctly. Test unit and found door is correctly unit seems like not sitting correctly due to door gasket. Job complete no heat leaking no damaged found to door
Near Round Rock, TX 78664
Wesley
Job Details: 01/30/2019
RANGE WHIRLPOOL WFE320M0ES Arrived on site and found unit operating as designed. Advised customer on dual burner and different knob function to correct problem.
Near Austin, TX 78745
Leonardo
Job Details: 01/30/2019
OVEN WHIRLPOOL WFG525S0HZ1 Arrived on site to test unit for door not closing correctly. Test unit and found unit test good door looks like it’s not closing due to door gasket. Job complete
Near Austin, TX 78726
Paul
Job Details: 01/30/2019
WASHER MAYTAG MAH55FLBWW "Arrived onsite for the washer leaking about a cup of water on the floor after the drain pump was replaced. I tested the washer, filled, and drained the unit multiple times and there were no water leaks found around the pump or anywhere else. I did find the bellow drain stopped up and suspect water leaking down the front of the machine while in use because the customer stated the water was always in the front of the unit. The unit is working as designed. No water leaks were present at the time of service. Call complete."
Near Lampasas, TX 76550
Al
Job Details: 01/30/2019
DRYER GE GTD65EBSJ0WS "Arrived to inspect dryer making a grinding noise. Confirmed the complaint and disassembled the unit. Discovered the dryer needs the following parts.KRFC604FSS00WE03X23875 top bearingAlso order qty 2-WE3M52 drum bearing and qty 2-WE3M51 outer drum slide replacement Ordered parts, Office to reschedule with customer.; ordrng 1 WE03X23875 (TOP BEARING ) and 2 WE3M51 (OUTER DRUM SLIDE REPLACEMENT )s and 2 WE3M51 (DRUM BEARING )s"