Near Marble Falls, TX 78654
Thomas L.
Job Details: 02/07/2019
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Arrived on site for no ice condition. Tested unit and found unit to have a failed inlet water valve for the icemaker. Replaced and all water connections are dry.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on sote for unit not dispensing ice or water. Removed UI and found connection loose. Corrected and tested good. No leaks on site
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/07/2019
WASHER AMANA NTW4516FW3 "Arrived on site for “lid not latching” complaint. Per my previous diagnosis, removed and replaced door latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78734
Paul
Job Details: 02/07/2019
ICE MACHINE KITCHENAID KUIA15NRHS11 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the bin thermistor and the smart valve. I tested the unit and the recirculating pump is working as designed. I found the rest of the ice machine working as designed.
Near Austin, TX 78739
Luis
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived on site for door closure. Per customer after prev tech did repairs they claimed door issue with left side door closing when left open. Tested door found bottom cam not allowing door to stay open
Near Elgin, TX 78621
Wesley
Job Details: 02/07/2019
DRYER MAYTAG MEDB200VK0 Arrived on site and found shorted element. Replaced element. All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site. Check for no cool issues.Found unit shutting off intermittently. Found evaporator frozen over in refrigerator compartment. Called tech-support and ran checks and they are recommending to swap out all controls and replace cover assembly. Allow two hours. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10889841 (COVER ASSY ) and 1 W10893939 (TOP CONSOLE ) and 1 W11323308 (DISPLAY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site. Check for no cool issues.Found unit shutting off intermittently. Found evaporator frozen over in refrigerator compartment. Called tech-support and ran checks and they are recommending to swap out all controls and replace cover assembly. Allow two hours. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10889841 (COVER ASSY ) and 1 W10893939 (TOP CONSOLE ) and 1 W11323308 (DISPLAY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site. Check for no cool issues.Found unit shutting off intermittently. Found evaporator frozen over in refrigerator compartment. Called tech-support and ran checks and they are recommending to swap out all controls and replace cover assembly. Allow two hours. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10889841 (COVER ASSY ) and 1 W10893939 (TOP CONSOLE ) and 1 W11323308 (DISPLAY )
Near Leander, TX 78641
James
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site and installed new upper and lower spray arms. Ran diagnostics and found unit working properly and no leaks found after repair. Job complete
Near Austin, TX 78725
Robert
Job Details: 02/07/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on job for complaints of error code pf. Found Control panel to be unresponsive. Will need on next visit.; ordrng 1 W10919207 (panel-cntl)
Near Austin, TX 78723
Joseph C.
Job Details: 02/07/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for “not spinning water out of clothes/will not go into rinse” complaint. Inspected unit and found drain line going into sink(standpipe clogged). Sink is slow to drain and was creating siphon effect. Adjusted hose, to were hose end is above water. Found F09E01 error code. Pulled drain pump and found hair pin to be blocking drain impeller operation. Removed pin and reinstalled pump. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Waco, TX 76710
Steve C.
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit will not turn on. Tested the unit and found the thermal fuse and cutoff fuse with no continuity. Replaced both fuses and tested the unit. Unit works properly and no vent connected.
Near Austin, TX 78739
Luis
Job Details: 02/07/2019
REFRIGERATOR GE GSS25LSLSS "Arrived on site for freezing in fresh food. Had damper closed found cold air still entering with damper closing diagnosed faulty damper. Installed new damper no air entering with damper closed reassembled unit,unit working as designed"
Near Austin, TX 78744
Kevin
Job Details: 02/07/2019
WASHER GE GTW460ASJWW "Arrived on site and only found Fault 26 shown which is blank on techsheet, Found shifter is not completing movement and after replacing all function has returned to washer. No water leaks detected at time of service. Job complete."
Near Austin, TX 78739
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 DIFFER ET ISSUE FROM PREV REPAIR OF DRAWER ISSUE. Arrived on site for no ice and noise issue. Ran fill test no water to icemaker and loud noise removed icemaker found broken wire to heater tube diagnosed frozen fill tube ordering new fill tube; ordrng 1 W10917894 (TUBE FILL)
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
RANGE KITCHENAID KSEG950ESS0 "Arrived on site. Check for infinite switch issues. Found bad right front infinite switch. Replaced infinite switch and cycle, all functions tested OK. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
RANGE KITCHENAID KSEG950ESS0 "Arrived on site. Check for infinite switch issues. Found bad right front infinite switch. Replaced infinite switch and cycle, all functions tested OK. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
RANGE KITCHENAID KSEG950ESS0 "Arrived on site. Check for infinite switch issues. Found bad right front infinite switch. Replaced infinite switch and cycle, all functions tested OK. Job complete"
Near Georgetown, TX 78628
Arthur B.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WUR50X24EM Arrived onsite for customer complaint of aide in refrigerator making loud knocking noises when running. Slid unit out and removed unit cover. Confirmed noise coming from compressor. Compressor piston is slapping inside casing. Ordering compressor to complete repair. R/S for Thursday 2/7. ; ordrng 1 8201787 (compressor) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 WPW10143759 (DYE DRIER)
Near Austin, TX 78745
Leonardo
Job Details: 02/07/2019
OVEN KITCHENAID KGRS505XSS01 Arrived on site to replaced bake burner and ignitor. Secured ignitor to new bake burner with new screws. Secured new bake burner and ignitor to unit. Test upper oven and burner igniting job complete no leaks present at this time.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Arrived on site to replace the compressor, UV dryer, and the access valve due to freezer not freezing. Replaced all parts and added 5.5 oz of refrigerant. No refrigerant leak present. Advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service."
Near Kyle, TX 78640
Brandon
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site for customer complaint of unit tripping breaker occasionally, found unit was pulling 12 amps at start of compressor, within range. Found defrost control was faulty and left black burn marks on top right corner of fresh food section."
Near Austin, TX 78731
Paul
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher. I inspected the harness at the bottom of the door and found it in good condition. I connected the unit to a extension cord per techline and started a cycle for the customer to monitor. If the cycle completes and the unit works as designed the customer will run more cycles to make sure it continues to work as designed. Ordering c-notes.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO CALL THE CUSTOMER TOMORROW AND RS THE CALL SO PR CAN REMOVE HIS EXTENSION CORD.)
Near Round Rock, TX 78665
Paul
Job Details: 02/07/2019
WASHER WHIRLPOOL WFW94HEXW2 Arrived onsite for washer that will not drain all the way and has a detergent leak. Mr stated the bellow would not drain. I found the bellow stopped up with hair causing the unit to leak out of the front door. I also found dog hair build on the bottom of the door. I cleaned the hair from the door and the bellow. I ran diagnostics and the unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Belton, TX 76513
Al
Job Details: 02/07/2019
DRYER WHIRLPOOL WED92HEFC0 Arrived to inspect dryer door gasket coming loose from the door. Reassembled the gasket and unit operated as designed. JOB COMPLETE
Near Killeen, TX 76542
Al
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to install previously ordered part. After installing the control the ice door worked. The unit will need an ice motor to dispense ice. Office to order ice motor with authorization. WPW10675033 control, since there was no voltage from the control to the ice motor. Office to get authorization and reschedule the customer.NEEDS MORE WORK ; ordrng 1 CNOTE (AUTHORIZATION NEEDED) and 1 W10822606 (MOTOR ICE DISPENSER ) and 1 WPW10675033 (CONTROL )"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Arrived on site. Check for leaking issues. Found leaking when dispensing water. Found leaking coming Coupling. Found water line for dispenser not in all the way. Repositioned line and installed coupling. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Arrived on site. Check for leaking issues. Found leaking when dispensing water. Found leaking coming Coupling. Found water line for dispenser not in all the way. Repositioned line and installed coupling. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Arrived on site. Check for leaking issues. Found leaking when dispensing water. Found leaking coming Coupling. Found water line for dispenser not in all the way. Repositioned line and installed coupling. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78702
Robert
Job Details: 02/07/2019
WASHER GE GTW485ASJ0WS Arrived on job to install control board and to program personality. Installed board and set personality to 10. No leaks detected at at time of service.
Near Austin, TX 78717
Scott
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site unit wouldn’t dispense . Checked filter housing . Checked valve and found molex was loose on valve . Secured electrical connection unit is now dispensing water . No water leaks detected at time of service . Job complete .
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to inspect dishwasher no operation. Upon arrival, I found the unit had power but the UI had no function. I checked the UI connection to the main control and it was loose. I reconnected it and tested the unit and the unit operated intermittently. I removed and replaced the UI console and retested. I found that the control was not providing voltage to the motor. I replaced the control and retested and the unit operated as designed. I replaced the upper rack per Technical Service Pointer #: ?W11296667. To complete the proper function of the upper rack, the adjusters will need to be replaced. I am ordering the total adjuster assemblies for both sides. Scheduled return service for 02/07/19. No water leaks observed during service.; ordrng 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 1 WPW10588165 (housing)
Near Austin, TX 78703
Luis
Job Details: 02/07/2019
REFRIGERATOR GE TPS24BPCEBS Arrived on site to install water filter. Removed failed water filter installed new filter ran water dispenser unit working as designed.
Near San Marcos, TX 78666
Robert
Job Details: 02/07/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on job for complaints of paint chipping. Found front right burner cap chipped. Ordered new caps. Part just needs to be dropped off to customer home. Please send RJ location not on google maps.; ordrng 1 WPW10183375 (cap-burner)
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/07/2019
RANGE AMANA AER6303MFS1 Arrived on site for the unit cooktop is damage. Found the damage is on the left front and right front burner. Replaced the cooktop and tested the unit. Unit working properly and job complete.
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL GU2455XTSS3 Arrived on site to check unit for leaking water. Tested unit and found unit has a crack in the left center floor of the tub. The customer will let us know if they want to proceed with the repairs. Unit will need a tub replacement . The unit is 12 years old.
Near Waco, TX 76710
Chase
Job Details: 02/07/2019
WASHER WHIRLPOOL WET4027EW1 Assisted SK with removing unit and repair
Near San Marcos, TX 78666
Robert
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on job for complaints of turn table moving every time door closed. Inspected switches and everything was fine,replaced control board and proper functionality returned."
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Arrived on site. Replaced main control, display and damper assembly. Instructed customer to allow 24 hours for unit to cool down correctly. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Arrived on site. Replaced main control, display and damper assembly. Instructed customer to allow 24 hours for unit to cool down correctly. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Arrived on site. Replaced main control, display and damper assembly. Instructed customer to allow 24 hours for unit to cool down correctly. No leaks present. Job complete"
Near Austin, TX 78759
Cliff
Job Details: 02/07/2019
WASHER MAYTAG MVWC465HW2 Arrived on site to diagnose a machine that is not receiving hot water from wall. Tested parts and components and found no mechanical failures at this time. Advised homeowner on temperature changes and wash system due to energy efficiency. No further repairs are needed and all parts and components are working properly. No leaks were found at time of service.
Near Leander, TX 78641
Lou
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave venthood light not working. Upon further inspection, the customer advised that the original light burnt out ad when they went to replace it, the bulb broke leaving the base in the holder. When they went to remove the holder, the unit arced. I removed the control and found that the control was bad. I removed and replaced the control and using the bulb that was prescreened, I tested the unit and the light did not come on. I found the bulb was defective. I put an LED bulb in and tested and the light came on. I explained to the customer that the LED bulb will not work in this unit and demonstrated what it does. I advised the customer of my findings and repairs. Job completed. I advised the customer to contact whirlpool to purchase the correct bulb."
Near Temple, TX 76504
Al
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived to install previously ordered parts. Removed and replaced the ice door, left SS door and moulin. Reassembled the unit and unit tested as designed JOB COMPLETE"
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/07/2019
REFRIGERATOR GE PFCF1RKZABB "Arrived on site for unit with no power. Found control failed. Replaced and tested good, no leaks on site
Near Austin, TX 78704
Scott
Job Details: 02/07/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for dishwasher leaking . Found small leaking from inlet valve ,replaced valve . Turned water on again and found washer in elbow connection on inlet valve had failed ,so when water was turned on it would drip. Replaced washer and ran test cycle . Found new leak from rear right on tub . Can see dent on inside upper right corner inside . Ordering tub . ; ordrng 1 WPW10681507 (tub-dishwr)"
Near Waco, TX 76710
Steve C.
Job Details: 02/07/2019
WASHER WHIRLPOOL WET4027EW1 "Arrived on site to replace the clutch, gear case, and the water pump due to the unit not spinning. Replaced all parts and on able to test the units due to maintenance at the unit in the utility room. No water connections on site. Maintenance advice he will call the office if the unit is not working."
Near Georgetown, TX 78626
Steve C.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for the unit is not making ice. Tested the unit and found the unit is now making ice. Inspected the icemaker and found a ice cube is jammed. Remove the ice cube and tested unit. Unit is working properly and all water connections were dry at the time of service.
Near Lakeway, TX 78738
Paul
Job Details: 02/07/2019
DISHWASHER UNKNOWN MDBH969AWS1 Arrived onsite for the dishwasher that the handle fell off. I found the handle set screws completely loose and the handle coming off the right side. I tightened the set screws on the handle. Call complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
RANGE WHIRLPOOL WEE750H0HZ0 "Arrived on site. Replaced console assembly and cycled oven, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
RANGE WHIRLPOOL WEE750H0HZ0 "Arrived on site. Replaced console assembly and cycled oven, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
RANGE WHIRLPOOL WEE750H0HZ0 "Arrived on site. Replaced console assembly and cycled oven, all functions tested OK. Job complete"
Near Kyle, TX 78640
Robert
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on job for complaints of food freezing. Ran test on all thermometers, all were in range. All sensors worked great, air flow and damper control was good. Everything passed, recommended customer move certain food items to other shelf’s for better results. No leaks detected at time of service"
Near Austin, TX 78737
Leonardo
Job Details: 02/07/2019
OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to test unit for unit not keeping time. Test unit and found unit had F6E0 error code 10 times. Test unit and foun dnad panel. Will order new panel W11290627 and new board W11113848. Office to reschedule ; ordrng 1 W11113848 (CONTROL BOARD ) and 1 W11290627 (PANEL )
Near Austin, TX 78731
Cliff
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KSSC42QTS00 "Arrived on site to diagnose a refrigerator that is not dispensing ice. Found ice build up under auger shaft causing it not to contact motor properly. Removed ice build up and tested unit. Found all is functioning properly at this time. Minor repair, and repeat customer, only service fee charged at this time."
Near Killeen, TX 76549
Arthur B.
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived onsite for customer complaint of OTR microwave not heating. Used microwave safe test light and found no lights illuminated. Uninstalled unit and removed magnetron,capacitor and diode. Installed new replacements. Reassembled and reinstalled unit back above range. Tested unit with 1 cup of water @ 2mins. Water was boiling. No other issues found."
Near Del Valle, TX 78617
Leonardo
Job Details: 02/07/2019
RANGE AMANA ACR4503SES0 "Arrived on site to test unit for LF burner staying on high when set on low. Test unit and found bad switch, will order new switch WP3149404. ; ordrng 2 WP3149404 (SWITCH )s"
Near Del Valle, TX 78617
Joseph C.
Job Details: 02/07/2019
RANGE AMANA ACR4503SES0 Arrived on site for “Left front burner not working properly” complaint. Inspected unit and found wrong infinite switches ordered(not visually verified and breakdown has them listed backwards). Both large burners have same issue. Ordering LF and RR infinite switches. Return for repairs on 02/11. Customer request JD for return visit and to be last call of the day.; ordrng 1 JDO (JDO) and 1 REQUESTLASTCALL (REQUEST LAST CALL ) and 2 WP3148953 (switch-inf)s
Near Round Rock, TX 78664
Cliff
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW0 Arrived on site to replace gear case for water. Replaced gear case and wash plate as wash plate had to be broken out to repair unit. Calibrated and tested unit after replacing gear case and found all is working properly at this time. No leaks were found after services were performed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
COMPACTOR MAYTAG MTUC7500ADM "Arrived on site. Replaced harness for compactor. Tested compactor, all functions tested OK. job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
COMPACTOR MAYTAG MTUC7500ADM "Arrived on site. Replaced harness for compactor. Tested compactor, all functions tested OK. job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
COMPACTOR MAYTAG MTUC7500ADM "Arrived on site. Replaced harness for compactor. Tested compactor, all functions tested OK. job complete"
Near Bertram, TX 78605
Jonathan S
Job Details: 02/07/2019
WASHER MAYTAG MVWB765FC2 "Arrived on site to replace previous diagnosed part. Gained access to UI, removed failed UI and installed new. Performed encoder test. Tested all other operation, all tested good. No water leaks present at time of service."
Near Belton, TX 76513
Arthur B.
Job Details: 02/07/2019
DISHWASHER FRIGIDAIRE FFBD2408NB10C "Arrived onsite for customer tenant complaint of upper wall of dishwasher sagging causing washarm to get stuck. Confirmed issues. Removed warped tub and installed new replacement. Reinstalled unit and verified unit is level. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Taylor, TX 76574
Wesley
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Did not arrive due to needed sump and motor being unavailable. Reordering sump and motor to repair. ; ordrng 1 W10917114 (pump&motor)
Near Buda, TX 78610
Brandon
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for customer complaint of no ice production, found E2 error code, ice maker motor, found faulty ice maker. I replaced ice maker and reset control, unit tested good."
Near Wimberley, TX 78676
Robert
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on job for complaints of dishwasher not cleaning. After investigation found sump motor to be faulty. Will need motor on next visit. Please send RJ back per customer request.; ordrng 1 W11309335 (MOTOR)
Near Belton, TX 76513
Al
Job Details: 02/07/2019
DRYER FRIGIDAIRE FFRE4120SW Arrived to install previously ordered parts. Removed and replaced the harness. Unit now operates as designed.JOB COMPLETE
Near Luling, TX 78648
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Check for residue issues. Unit still leaving white residue on clothes. Called tech-support and they are recommending for customer to use different types of detergent and try deep water wash with extra rinse. Customer will call customer care for resolution.File#7724105506
Near Luling, TX 78648
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Check for residue issues. Unit still leaving white residue on clothes. Called tech-support and they are recommending for customer to use different types of detergent and try deep water wash with extra rinse. Customer will call customer care for resolution.File#7724105506
Near Luling, TX 78648
Diego G.
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Check for residue issues. Unit still leaving white residue on clothes. Called tech-support and they are recommending for customer to use different types of detergent and try deep water wash with extra rinse. Customer will call customer care for resolution.File#7724105506
Near Austin, TX 78717
Scott
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site found mad had failed . Reordering mag . Return 2/8 customer would like a pm time frame .; ordrng 1 WPW10693025 (magnetron)
Near Georgetown, TX 78628
Thomas L.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site for no ice condition. Found freezer at 1° and fresh food at 38° and ice box compartment at 24°. entered diagnostics and turned on ice box fan and it ran properly and continuously. Temperature dropped 15° while testing. It appears that possibly the ice box fan had not been running. I will talk to customer tomorrow mid day to see what is happening now that the fan is running.; saved tckt
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
WASHER GE GTW460ASJ8WW "Arrived on site for unit that would not spin or agitate, it would only fill and then drain Per customer. Per customer. Open Console to find that the pressure hose was not hooked up to the control board. Reconnected hose. Set unit for normal wash. Watch unit from start all the way to the beginning of the rinse cycle. Operations are now normal and all water connections are dry."
Near Austin, TX 78732
Paul
Job Details: 02/07/2019
WASHER MAYTAG MHW5500FW1 Arrived onsite for the washer that has a small water leak after the tub was installed. I found water dripping at the bellow where the fill hose and nozzle enters in because the bellow at the bottom of the nozzle had rolled and wasn’t sealing properly. I corrected the connection and tested the unit. The unit is working as designed. There were no other water leaks present at the time of service. Call complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for unit door no completely opening and no drain. Ran drain and did not drain, removed pump and found propeller damaged, replaced pump. Found door hinge slightly bent casing interference. Corrected hinged and tested good. No leaks on site"
Near Round Rock, TX 78665
Paul
Job Details: 02/07/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for the dryer with a no heat condition. Ms stated the unit tumbles but doesn’t heat. I found L2 at the wall outlet dead. I had 121VAC from L1 to N but only 2VAC from L2 to N. Upon further inspection I found the wall out let causing the issue. I could pull the plug to the right and get 237VAC to the dryer and it would heat. I showed this to mr and he is going to call an electrician to have the wall outlet changed. Call complete.
Near Austin, TX 78745
Kevin
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site and Removed outer door panel and began a wash cycle on normal. Dish Washer is progressing properly and could not find any leaks from incoming water line, valve, sump and motor, drain pump, or drain line. Inspected drain connection at garbage disposal and found no high drain loop. Previous repair companies have never corrected it. It is likely causing siphoning back into dishwasher during wash cycle and overfilling. Corrected high drain loop, no water leaks from connections at time of service, job complete."
Near Austin, TX 78741
Kevin
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found microwave is not heating, uninstalled microwave and replaced magnetron, capacitor, and diode and all function has returned. No further repairs required at this time, job complete"
Near Austin, TX 78726
Cliff
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL GU2275XTVY1 Arrived on site to diagnose a dishwasher that is not operating. Found control panel ribbon cable corroded causing unit not to register user input. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/07/2019
WASHER WHIRLPOOL MVWB835DW4 "Arrived on site for unit not spinning out clothes. Found unit filling agitated and spin with no issues, advised customer on load procedures but customer was in able to accept info given. No leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived on site for unit cooling and not cooling and no ice dispensing. Found ice motor covered in ice. As I was thawing ice, unit turned off completely. Cleared ice and re assembled and unit came back on. Unit will need control to complete. Spoke with tl but was not able to get Sr number due to cell phone dying . No leaks on site; ordrng 1 W11202789 (MOTOR) and 1 WPW10226427 (cntrl-elec)"
Near , TX 78634
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for water leaking. Ran icemaker found water leaking from waterline connection from valve to fill tube. Diagnosed fill tube line not fully seated into valve. Installed fill tube line correctly to valve,ran icemaker no leaks unit working as designed"
Near Round Rock, TX 78681
Paul
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher that’s creating a bad smell. I arrived when ms was trying to call me back. Ms stated the builder called this call in and was supposed to be taking care of it. I explained to me that the dispatch came in as an OOW Cash call. I messaged the office and Erika confirmed no concession or credit card was given. I gave ms a leave behind and told her to have the builder call the office. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator fc light not working. Upon further inspection, I found condensation on the fc gasket at the top. When opening the fc door, I found the light would not come on. Customer advised they found ice built up on the top drawer. I found that a bag of food was caught in between the top and bottom drawers causing the fc door to stay open. I explained my findings to the customer and made the corrections. All gaskets were good. Unit operated as designed in diagnostics. Using manufacturers approved silicone, I sealed the gapping between the rc section and the chassis. Leveled the unit. Advised customer of my repairs. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site and tested operation. I found the ice maker housing frozen solid and I am unable to remove housing. I found that the ice maker is constantly calling for water every 20-30 seconds. Instructed customer that that the unit will need to be off for 24 hours to that the ice maker housing so that the ice maker can be replaced.
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/07/2019
DRYER MAYTAG MED5500FC2 "Arrived on site for damaged UI , replaced UI and tested good."
Near Austin, TX 78704
Robert
Job Details: 02/07/2019
WASHER AMANA WTW5000DW1 "Arrived on job for complaints of lid staying locked and no operation. Tried to run diagnostics,would not complete diagnostics cycle.
Near Belton, TX 76513
Al
Job Details: 02/07/2019
DRYER MAYTAG MEDB855DC3 Arrived to install previously ordered part. Removed and replaced the control. Tested unit and unit tested as designed. No lint observed at the time of service.JOB COMPLETE
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT790SLYM1 "Arrived on site for dishwasher leaking water. Customer stated that they were hearing a dripping sound and noticed water damage on wood floor , ran underneath t several times since and had no issues. Performed diagnostics mode, fault code 6-6 incoming water temperature under 84°, 9-1 diverter can not find home position and 10-1 dispenser fault. Monitored diagnostics test cycle, found no leaks or signs of water markings (customer is on water softener). Found no leaks at time of service. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/07/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site for the unit is not drying the dishes. Tested the unit in diagnostics and receive no error codes. Found the heater is working properly. Also set the rinse aid to the max setting. Advise the customer to prime the hot water first from the sink then turn the unit on. The unit is working properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
James
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and found ice maker over filled and a block of ice was in the ice bin. I found the ice maker has failed and was over filling with water. Installed new ice maker and tested. Unit working properly. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for no operation issues. Found loose connection at motor not allowing motor to spin. Re-positioning connector and reconnected to motor correctly, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for no operation issues. Found loose connection at motor not allowing motor to spin. Re-positioning connector and reconnected to motor correctly, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for no operation issues. Found loose connection at motor not allowing motor to spin. Re-positioning connector and reconnected to motor correctly, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 Arrived on site. Check for leaking issues. Found washer leaking from drain pump. Will need drain pump to repair unit. Reschedule for 2/7/19 ; ordrng 1 3363892 (pump-wtr)
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 Arrived on site. Check for leaking issues. Found washer leaking from drain pump. Will need drain pump to repair unit. Reschedule for 2/7/19 ; ordrng 1 3363892 (pump-wtr)
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WETLV27FW0 Arrived on site. Check for leaking issues. Found washer leaking from drain pump. Will need drain pump to repair unit. Reschedule for 2/7/19 ; ordrng 1 3363892 (pump-wtr)
Near Buda, TX 78610
Robert
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on job for complaints of light not working. Found bulb damaged. Replaced bulb and tested passed.