Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Paul R.

Paul R.

DRYER WHIRLPOOL WED87HEDW1 Arrived onsite for a dryer with noisy operation. Ms stated it’s making a loud buzzing sound. I found the control making most of the rattling noise. I secured the control. I set the leveling feet on the unit and got the unit level. The unit is working as designed. Call complete.

Near Co Rd 148, Georgetown, TX 78626
David  Z.

David Z.

OVEN WHIRLPOOL WOD93EC0AS03

Near Horseshoe Ledge, Austin, TX 78730
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite and was advised of noise concerns like rattling. Will need 2nd man to uninstall due to low installation. Advised customer on procedure. Returning with blower. Office to reschedule at same time as cooktop gas leak repair. ; ordrng 1 BLOWER (MODEL UNCLEAR)

Near Thunian Pass, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR AMANA ART104TFDB00 "Arrived on job for complaints of not cooling. Found temperature in both freezer and refrigerator at 70 degrees, Amp reading 0.25, took pictures of evaporator with no frost fan working, compressor running, sealed system technician required. Office to reschedule. ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"

Near Country Club Dr, Seguin, TX 78155
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW0

Near Domain Dr, Austin, TX 78758
Lou S.

Lou S.

VENTHOOD KITCHENAID KHVU761RSS1 "arrived on site to inspect venthood lights. Upon further inspection, I turned the lights on and after approximately 2-3 mins, they turned off on their own while the switch was in the on position. After approximately 2 mins, they came back on. I contacted Techline and spoke to David and advised of my findings and he recommended replacing the switch, but didn’t have anything on file of this issue occurring. Provided File #7727004498. I advised the customer of the recommendations ; ordrng 1 CNOTE (LSO) and 1 W10252121 (switch)"

Near Chadwick Drive, Georgetown, TX 78628
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite to replace dryer top. Could not use part. Wrong part packaged. Ordered new part. Office to reschedule. ; ordrng 1 wpw10208383 (top)

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for unit making noises. Tested unit. Found that rattling shaking noise was coming from vent hose, due to vent hose not being secured. Unit is working as designed. No issues at this time. Job complete"

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for damage to top and control panel. replaced top and control panel to unit. Tested unit. Unit test good. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for handles to unit being scratched. Saw scratches to handles. Replaced handles. Tested unit. Unit test good. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

RANGE WHIRLPOOL WEG515S0FS2 Arrived onsite for customer saying control panel was miss aligned. Saw the miss aligned panel. When ahead and re-aligned. Tested unit. Unit test good. Job complete

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and found microwave is not heating. replaced Magnetron , capacitor and diode and heating function has returned. Job complete"

Near Walsh Tarlton Ln, Austin, TX 78746
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DC5 "Arrived on site and set washer into a diagnostic cycle and found error code for unbalanced load, ran spin tests 10,11,12 and agitation tests 13, 14 and no excessive noise. Ran test 51 and no excessive noise, could not duplicate customer experience, discussed correct loading procedure, no leaks detected at time of service, job complete."

Near Clarendon Ln, Austin, TX 78746
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived to inspect washer with no chime, replaced console and still did not chime, installed speaker and tested good"

Near Stapleford Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for convection fan not coming on. Tested and inspected unit and found fan cover pushing against fan not allowing it to move. Attempted to make adjustments to fan cover with little improvement. Will need to replace fan cover. Ordering needed part. Office to schedule return trip as cover is expart. No gas leaks present at time of service.; ordrng 1 WPW10134124 (cover-fan)

Near Plume Grass Pl, Round Rock, TX 78664
Brandon C.

Brandon C.

DRYER MAYTAG MED5630HW1 "Arrived on site to replace parts ordered by previous tech, found part ordered was not the correct part. Ordering White console. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11384511 (CONSOLE)"

Near McGregor Ln, Dripping Springs, TX 78620
Clif L.

Clif L.

WASHER WHIRLPOOL LSR8300EQ1 Arrived on site to diagnose a washing machine that is not cycling. Found lid switch failed in unit.

Near Vyvjala Rd, Smithville, TX 78957
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD9500WX3 Arrived on site to test unit for unit not having power. Test unit and found no power to unit. Found light switch turned off to unit. Turned switch on and unit getting power job complete.

Near W 5th St, Austin, TX 78703
Paul R.

Paul R.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for a range with the convection fan not working. Mr stated the fan has never worked. I found no voltage out of the control to the convection fan. The control needs to be replaced. Ordering W11258611 CNTRL-ELEC.; ordrng 1 W11258611 (CNTRL-ELEC)

Near Rockport St, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR MAYTAG MSD2756GEB Arrived on site for tripping breaker issue. Checked unit ohmed compressor windings,found compressor windings reading high,installed recall kit for starter,powered unit on compressor making odd noise diagnosed possible compressor failure causing breaker to trip. Compressor running and cooling after installing kit.AUTHO R22553; used 1 W10247581 (OVERLOAD KIT) from stock"

Near Lakeway Blvd, Austin, TX 78734
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher that’s not drying. I found the rinse aid dispenser empty. I checked stored error codes and found none. I ran auto diagnostics and the unit completed the cycle and worked as designed. I explained to the customer that it takes about 90 cycles with rinse aid to cure the tub and racks. I went over use and care with the customer. Call complete.

Near Comal Ln, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF507HPS00 "arrived on site to install previously diagnosed and ordered parts. Due to the diffuser/air baffle being noisy, I removed and replaced the baffle and tested. Unit is operating as designed and quiet. No water leaks observed during service, job completed."

Near Lions Lair, Leander, TX 78641
Clif L.

Clif L.

RANGE JENN-AIR JLRP430WP01 "Arrived on site to diagnose an oven that is giving fan speed error code. Found main control, power supply, and blower misregistering. All three parts will need to be replaced to complete repairs..; ordrng 1 WPW10145531 (cntrl-elec)"

Near Kaneohe Ln, Bastrop, TX 78602
David  Z.

David Z.

REFRIGERATOR GE GTS21KCXABB "Arrived on site to diagnose a refrigerator that is freezing food in the RC section by the ducting. Customer has tried adjusting the temp selector but hasn’t made much Of a difference. B

Near Craters of the Moon Blvd, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR LG LFX25976ST "Arrived on site for customer complaint of unit not cooling, called techline, found faulty control board, I replaced control, unit tested good.

Near Flint Rock Loop, Driftwood, TX 78619
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV45H7000EW/A2 "Arrived on site for dryer not heating. Performed diagnostics and tested voltage to unit and found 240 volts. Disassembled unit and found major lint buildup. Tested fuses and element and found failed element. Removed lint buildup with shop vac. Removed failed element assembly and installed new. Assembled unit and tested operation. All tested good.

Near Valley View Rd, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for refrigerator not cooling properly. Ran diagnostics and and found no issues. Customer to replace wall outlet.

Near Colima St, Seguin, TX 78155
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL MED5630HW0 Arrived on site for dryer that was making a squeaking noise. Inspected unit and work area. Tested unit on a regular cycle and found a rattling noise towards the bottom of the dryer that would go away if you pushed up on the unit. Customer stated that after 15 or 20 minutes it would go away but it would come back intermittently. Removed front panel and found blower wheel cover and a bracket touching the front panel. Added sound pads in all areas where there might be some cavity vibration and tested unit. Unit ran smoothly with little sound. Customer is happy and call complete.

Near Driftwood Cir, Temple, TX 76502
Al R.

Al R.

WASHER MAYTAG MVWB855DC3 Arrived to inspect washer noises.Customer showed me a video of the unit hoses making a clicking noise during filling cycle.I ran a small load of towel and heard the noises when the valves switched from hot to cold to warm.I disassembled the unit to show customer the internal components of the unit.Advised the sounds were normal sounds.Called Whirlpool Tech line and spoke with JOELExplained the customers complaint SR#7726996801.All water lines were dry at the end of service.Job complete

Near Sunrise Hills, Lampasas, TX 76550
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW75HEFW "Arrived on site and replaced all parts diagnosed on previous visit, after replacement ran a diagnostic cycle and it completed properly. No water leaks detected at time of service, job complete"

Near Jacksdaw Dr, Austin, TX 78737
Al R.

Al R.

WASHER MAYTAG MVWB835DC3 Arrived to inspect washer not powering on.Disassembled and checked voltage at the control and got 121volts.Removed and replaced the console and unit powered on and tested as designed.Calibrated and ran diagnostics test mode.All water lines were dry at the time of service.Job complete

Near Rocky Creek Ranch Rd, Lampasas, TX 76550
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found air gaps are still happening along perimeter of freezer door. Took one picture. Both brackets and possibly freezer door would be needed to correct the issue job complete"

Near Jockey Bluff Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher leaking at door. Customer stated that when opening door water will leak from vent. Disassembled door and inspected vent. Performed diagnostics mode with out door panel. Found unit operating as designed. Called tech support and spoke with T.J n fault. T.J stayed to add silicone in vent to create a hill with it so water will roll back down in tub. Added silicone to vent. Performed diagnostics mode and tested all operations. All tested good, no water leaks detected. (SR# 7726998609)."

Near Georgetown, TX 78633
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF330PAHB2 "F4E3. Arrived on site to diagnose one a dishwasher no washing dishes. Performed diagnostic and found F4E3 error code present, for motor not running. Removed front panel and checked connections at control. Tightened all connections to make sure wires weren’t loose. Reassembled and reran, and unit came on during 2nd diag cycle. Likely just a loose wire in the control. All is now working as designed. Call complete."

Near Whisper Rill Ln, Pflugerville, TX 78660
Andy  B.

Andy B.

DRYER MAYTAG MGDB835DW4 Arrived on site for dryer grill issues. Tested and inspected unit and found grill discolored and has black residue. Contacted office and found replacing part will not be covered under warranty. Spoke with customer on this and on use and care and practice for best performance. No repairs are to be done at this time.

Near Hearthsong Loop, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for cooling issue. At time of visit unit in a defrost cycle,checked air temp reading 20° ran diagnostics all test passed no errors,reset unit compressor powered on frost forming on evaporator diagnosed unit not exiting defrost cycle,replaced evaporator thermistor and control box; used 1 WPW10384183 (THERMISTOR) from stock"

Near Danwood Dr, Austin, TX 78759
Clif L.

Clif L.

RANGE LG LRE3194ST/00

Near Arbor Hill Way, Cedar Creek, TX 78612
Luis M.

Luis M.

REFRIGERATOR GE GSHF6KGZBCBB "Arrived on site for water leaking. Found damaged water line to dispenser,removed damaged line added new connection to dispenser tested water dispenser no leaks. ; used 2 WP2300868 (COUPLING) from stock"

Near Rain Water Dr, Austin, TX 78734
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDB8200AWP0 "Arrived on site to test unit, upon inspection we found the control board had fill error as well as a drain error, changed out control per last tech

Near W Live Oak St, Austin, TX 78704
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for the refrigerator freezing in fresh food compartment. Inspected food and jars and saw no freezing. Called tech line and they stated to put permagum on the vent behind the crisper and drawers. Installed permagum on the vents per tech line and advised customer to monitor. Complete.

Near Hauptstrasse, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIG/SIDE-BY-S KITCHENAID KSF26C4XYY03 Arrived to install previously ordered parts. Installed housing and tested goodn

Near Hidden Meadow Dr, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2089BEM00 "Arrived on site for weak water flow,tested dispenser weak water flow,installed a filter bypass good water flow,diagnosed faulty water filter head. Installed a new filter head,checked water connections no leaks tested dispenser good water flow.

Near Flamingo Blvd, Lakeway, TX 78734
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Arrived on site and installed fill arm. All checks good, unit is now operating as designed."

Near Bridgefarmer Blvd, Pflugerville, TX 78660
Robert J.

Robert J.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived onsite for oven control panel resetting clock. Ordering new control panel. Office to reschedule. ; ordrng 1 W11428578 (PANEL CONTROL )

Near High Forest Dr, New Braunfels, TX 78132
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived to inspect unit Leaking air for vent, found power closed hole not covered used foil tape to cover and tested good"

Near Quercia Dr, Austin, TX 78717
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect unit with no lights. Found freezer light to cause issue. Replaced with one from van that was used. Lights are working but don’t believe the used module with last. Will need to return with new freezer light module ; ordrng 1 W11205083 (module)

Near Southcreek Dr, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker stripper mold warped causing motor not to turn properly. Icemaker will need to be replaced to complete repairs. ordrng 1 W11294907 (ICEMAKER)

Near Park Rd 1C, Smithville, TX 78957
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and found both fresh food and freezer light assemblies flickering and freezer has one led out. Replaced freezer light and lights began working correctly again. Job complete

Near W Main St, Little River-Academy, TX 76554
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT314TFDB "Arrived on site and used adhesive to repair fridge gap, but found door is warped and will need to be replaced. Office to reschedule. ; ordrng 1 LW10570511 (dor-fip)"

Near Broken Feather Trail, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onnsite and found ff Evap making noise due to failed support. Disassembled cabinet and replaced support. Unit is now operating quietly. All checks good.

Near Silent Harbor Loop, Pflugerville, TX 78660
Richard P.

Richard P.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite for the cook top scratched. Replaced cooktop with new one and it tested fine . No leaks present. Complete

Near Chock Rd, , TX 78132
Brandon C.

Brandon C.

DISHWASHER LG LDT7797ST "Arrived on site to replace parts ordered by previous tech, after replacing control, unit still had 1e error code, water inlet issue. Need parts research on water valve, and water inlet housing. ; ordrng 1 CNOTE (PARTS RESEARCH WATER VALVE) and 1 CNOTE (PARTS RESEARCH WATER INLET HOUSING WITH SENSOR)"

Near Explorer, Lakeway, TX 78734
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site to test unit for inner light not working. Found bundled out light bulb. Could not find part break down for this model. Office will need to research part; ordrng 1 RESEARCH (RESEARCH )

Near Mesa Verde Dr, Austin, TX 78737
Scott  M.

Scott M.

RANGE KENMORE 790.7233301 Arrived on site for f11 code and beeping non stop . Found small crack in overlay . Plug unit in and ran diagnostics all checked normal . Did find after talking that house keeper may have gotten cleaner in small crack . No gas leaks detected at time of service .job complete .

Near Park Blvd, Austin, TX 78751
Scott  M.

Scott M.

WASHER MAYTAG MVWC565FW1 "Arrived on site for long wash times . Ran diagnostics no error codes ,test wash all checked normal. Did explain wash times are going to be longer then older washers . Also recommended switching from powder to liquid detergents . No water leaks detected at time of service . Job complete ."

Near Aldrich St, Austin, TX 78723
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB765FW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed idler pulley and found it worn. When taking off the belt, the belt seemed loose. Replaced belt and idler pulley. Tested unit and unit seemed to operate as designed. Call complete."

Near Smith St, Waco, TX 76705
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived onsite for the microwave with the hood lamp not working again. I found the bulb loose in the socket. I tightened the bulb and tested the light. The light is working as designed. I adjusted the clock to regular time instead of 24 hour. Call complete.

Near Hereford Ln, Georgetown, TX 78633
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I disassembled the units outer panels and found the microwave right hinge bound up. The hinge arm was jammed in the support and the spring was not attached causing the top right corner of the door to not close. I removed the door, both hinges, hinge arm, support and spring and replaced all mentioned parts. Reassembled the unit and tested. Unit is operating as designed. Job completed."

Near Lavon Bend, Austin, TX 78717
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site and found slow leak that takes about an hour to manifest to smell. Checked all internal connections. Will require 2 man to uninstall to address replacement of manifold and regulator. ; ordrng 1 2MAN

Near Thunian Pass, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator leaking. Inspected unit in work area. Found housing leaking at water line connection. Line was plugged in but dripping slightly but steadily from inside the housing. Noticed water drain pan overflowing as well. Vacuumed out water from drain pan and ordering new housing assembly (W11162042). . ; ordrng 1 W11162042 (housing)

Near Hawthorne Dr, Waco, TX 76710
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for oven door broken. Found broken trim will need to order new trim WPW10310922 Office to set time ; ordrng 1 WPW10310922 (TRIM )

Near Sabio Dr, Austin, TX 78749
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived onnsite and found unit condensating on the granite and dripping back on door. Advised customer on findings. All is operating as designed. No leaks.

Near Antioch Ave, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR LG LFC24770ST/03 "Arrived to inspect unit not cooling . Found items in freezer frozen, but no cool in RF. Found fan running, but no flow up top. Removed duct and found damper open, unit will need new fan and control and possible duct to complete repairs ; ordrng 1 4681JB1029H (FAN) and 1 6871JB1423J (CONTROL ) and 1 CNOTE (PART AUTHO ) and 1 CNOTE (OFFICE RS ) and 1 MCZ42230901 (DUCT)"

Near Turtle River Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the IM in test 120 and the IM failed. I inspected the IM and found it had stopped during harvest mode. The fill tube heater wires were good. I removed and replaced the ice maker and taped the fill tube heater wires to the back of he ice box and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Sierra Mar Loop, Leander, TX 78641
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7040DW0 Arrived on site to diagnose a washing machine that is not cycling. Found latch error codes saved in control. Replaced latch assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Shiloh Rd, Bastrop, TX 78602
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived onsite for the refrigerator not cooling. Upon replacing the compressor found that this sealed system is a lock ring system. Was not able to do the sealed system repair. Ordering lock ring kit . Talked to Kristen and reschedule customerordrng 1 LOCKRING (LOCK RING KIT. )"

Near Dutton Dr, San Marcos, TX 78666
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDRP548HL00 "Arrived on site to replace panel, replacement panel was damaged in box. Reordered new panel, office to reschedule ; ordrng 1 W11289593 (PANEL)"

Near Jarratt Ave, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS246GL0 "Arrived on site to replace switch panel, replacement part was dented, ordered new part. Office to reschedule; ordrng 1 W11320225 (PANEL)"

Near Jarratt Ave, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR LG LMXS27626S "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the noise is coming from the FC section on the left side. I disassembled the FC section and removed the evaporator cover. Found the evaporator had a good frost pattern. When I plugged the Evap cover back in, both fans came on and were quiet and the condenser fan is quiet. I could not duplicate the noise the customer was hearing. No water leaks observed during service, job completed."

Near Co Rd 290, Leander, TX 78641
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer that was unbalanced and walking across the room. Inspected unit in work area. Found washer unlevel and adjusted the feet. Place the unit in service diagnostic mode and found an F8 E1 (long/no fill). Tested unit and service diagnostics mode auto test and unit worked as designed. Tested unit on test seven for spin and unit operating as designed. Call complete.

Near Woodway, TX 76712
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite for refrigerator not cooling. Ran diagnostics test 6 and found a open defrost thermostat. Ordering parts ; ordrng 1 W10865870 (cntrl-elec) and 1 WPW10514110 (motor evaporator)

Near Mill Valley, Seguin, TX 78155
Robert J.

Robert J.

OVEN KITCHENAID KODE507EWH04 Arrived onsite for oven not closing. Upon inspection we found that the unit door has cosmetic issues. Door is sealing to the oven correctly. But the door trim panel is protruding slightly. Taking pictures and ordering parts. Office to reschedule.; ordrng 1 W10774422 (glass-door)

Near Country Estates Dr, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Removed cover found refrigerant leak where thermistor clips to evaporator,metal clip pierced evaporator. Replaced evaporator,secured thermistor to correct location on suction line using foil tape and a zip with out metal clip,secured back cover with 4 screws,replaced drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Repair covered by manufacture sealed system warranty"

Near Hawthorne Loop, Driftwood, TX 78619
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site and tested operation. Found temperatures at 41 in fresh food and unit is set to recommended. Found damper door would randomly open and close. Unit will need new damper to repair. ; ordrng 1 W11317276 (diffuser)

Near Blackberry Rd, Salado, TX 76571
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to test unit for open close door error. Test unit and found bad upper switch. Replaced interlocks. Test unit and unit test good job complete.

Near Hermia St, Austin, TX 78741
David  Z.

David Z.

WASHER MAYTAG MHW5630HW0 Arrived on site to install previously diagnosed parts. Installed new console and new control. Retested unit and found no errors present after diag cycle. Customer will follow up if there is any issue with the extended run time. No water leaks found at time of service. Call complete. Called safety and reported findings.

Near W 39th St, Austin, TX 78731
Al R.

Al R.

DRYER MAYTAG MED5630HC0 Arrived to inspect odd noises from dryer during cycle.Verified complaint and noticed the irritating noise was coming from the vent tube vibrating and touching the unit.I repositioned the unit and set through a 20 minute quick dry cycle and unit never made the noise.Customer satisfied.Job complete

Near Fox Cir, Burnet, TX 78611
David  Z.

David Z.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Installed new door pieces control panel cover. Tested and all is working as designed. Call complete.

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer leaking. Found door bellow torn at bottom where the door seals. Replaced Bellow , tested unit no water leaks detected at time of service. Job complete"

Near Collinfield Dr, Austin, TX 78758
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW0 Arrived on site to install previously diagnosed parts. Install new blower wheel in unit. Retested and noise is now gone and everything is working as designed. Call complete.

Near Domain Dr, Austin, TX 78758
Richard P.

Richard P.

WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for the washer leaving clothes dry. Ran diagnostics and found that the water valve is not working properly. Replaced valve and washer tested good and no leaks detected. Complete

Near Sigel Ave, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site and tested operation. Found compressor not pressurizing properly and 3 way valve sticking. Recovered refrigerant and installed new compressor, drier and 3 way valve. Vacuumed system to clear and test for leaks. Charged with 5.3oz 134a and tested for proper operation. Unit now cooling and all functions test good"

Near Wolverine Trail, Temple, TX 76502
Paul R.

Paul R.

WASHER WHIRLPOOL LSE7804ACM Arrived onsite for a washer to replace the timer. The customers part that they received was a lid switch instead of a timer. The customer had the correct part number for the timer but that wasn’t what was sent. I pulled the front panel off of the unit and showed mr and ms what the timer looks like so they can try and order again and check the box to make sure they get the correct part. Call complete.

Near Ash St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace handle, replaced handle and retested door, no problems found. Job complete"

Near Sabio Dr, Austin, TX 78749
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site ,replaced dented door panel. No water leaks detected at time of service .job complete ."

Near Gunter St, Austin, TX 78721
Paul R.

Paul R.

REFRIGERATOR LG LFX28968ST/01 Arrived onsite for a refrigerator with a no cool condition. I found the compressor not pumping and only drawing .45 amps. I found one of the bottom lines on the condenser very corroded and an oily substance in the drain pan. I suspect a leak in the system. I went over all this with the customer and explained to the customer to contact LG and find their POP receipt.

Near Amiata Cove, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE300ESS04 "Arrived on site for for double oven lower right side light not working. Performed diagnostics and inspected bulb. Tested voltage at lamp housing and found no voltage. Tested voltage at control and found within range. Found short in wire going lamp housing. Removed lamp assembly and installed new. Tested light operation, all tested good."

Near Holiday Creek Ln, Georgetown, TX 78633
Robert J.

Robert J.

RANGE AMANA AGR4230BAB3 Arrived onsite to drop off parts at house. Parts left on doorstep. Complete

Near Nature Path, Santa Clara, TX 78124
Jonathan M.

Jonathan M.

ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived onsite for ice maker that was making thin ice. Inspected unit and work area. Tested unit in diagnostics test mode and found water pressure extremely weK when filling water reservoir. Unit would not completely fill within 2 minutes. Replaced valve and tested unit. Unit worked as designed. Call complete."

Near Mountain Rose Rd, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to install parts previously diagnosed. Ice door that shipped was wrong color correct part number ice door needs to be white. Ordering ice door ; ordrng 1 CNOTE (CONFIRM ICE DOOR IS WHITE ) and 1 W10702031 (ICE DOOR (CONFIRM DOOR IS WHITE))

Near Brentwood Dr, Austin, TX 78737
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED5600XW0 "Arrived on site for dryer that would not heat. Inspected unit and work area. Tested unit in service diagnostic mode and unit would not heat. Tested voltage from wall and was receiving proper voltage. Removed bottom cover and tested thermal fuse, thermal cut off, and heating element. Heating element was bad. Removed heating element and found break in heating coil. Replaced heating element and tested unit. Unit worked as designed.

Near Forest Trail, Temple, TX 76502
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL WFE505W0JZ0 Arrived on site for range were left front element would not heat on the outer element. Inspected unit and work area. Removed cooktop and tested continuity through both on inner element and outer elements. Both had continuity. Replaced the left front switch and tested unit. Unit began to work as designed. Call complete.

Near Fawn Creek St, Temple, TX 76504
Brandon C.

Brandon C.

RANGE MAYTAG JES8850BAB "Arrived on site to replace parts ordered by previous tech, found parts ordered were not the correct parts, I quoted the customer for the correct parts, and ordered them. Front left burner ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10823722 (elmnt-surf)"

Near Dead Man's Hole, , TX 78620
Tyler B.

Tyler B.

DISHWASHER GE PDT750SSF2SS "Arrived to inspect unit leaking after repair, removed unit and pan and found hose clamp fas not fully secured after repair, cleaned water residue, and reset hose clamp and ran unit through two rinse cycles to check for leaks. No leaks found on site"

Near Dove Hollow Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED9500TW2 "Arrived on site and replaced control board diagnosed on previous visit, after replacement all function has returned to dryer.

Near Trevino Dr, Austin, TX 78746
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site and replaced door ordered by previous technician, There are no obvious air gaps, a new gasket was not included with the new freezer door it may be needed, brackets were also not pre-ordered.

Near Thousand Oaks Dr, Austin, TX 78746
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Arrived on site and found no refrigerant in system. Pressurized system and used bubble solution to test for leaks. Found leak in condenser. Unit will need new condenser, both evaporators and compressor due to sucking water into system from drain pan. Office to schedule return service for 3 hour repair; ordrng 1 W10865322 (evaporator-RC ) and 1 W10865728 (condenser) and 1 W11035643 (evaporator-FC )"

Near Pr 305, , TX 75855
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Arrived on site for cooling issues. Found dye on manufacture weld joint,repaired leak at weld joint,installed a new drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Caicos Cove, Austin, TX 78734
Clif L.

Clif L.

MICROWAVE BOSCH HMB50152UC/05 Arrived on site to diagnose an oven that has a microwave not turning on. Found internal wiring failure causing microwave not to receive power. Repaired wiring and tested unit. Found all is functioning properly at this time.

Near Pine Hill Loop, Bastrop, TX 78602
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator ice maker not producing ice. Inspected unit and work area. Found fill tube frozen. Tested water pressure through dispenser and found low pressure. Found customer home is on a filtration system and had filter in unit too. Recommend to use bypass for filter. Thawed fill tube out and added Whirlpool food grade silicone around fill tube. Cycled ice maker and found filling. Made minor leveling adjustment. All tested good, no water leaks detected. Spoke with customer on air flow and user care guide."

Near La Dera Dr, , TX 78628
Wesley P.

Wesley P.

WASHER LG WT1801HVA Arrived onnsite and found unit operating with sheared off wash plate.

Near Carillion Dr, Pflugerville, TX 78660
Richard P.

Richard P.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived onsite for the refrigerator doors discolored. Installed 3 new doors and handles and name plate and leveled refrigerator. Transfer all components over. All tested good. Complete

Near Blanco River Ranch Rd, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not powering on. Performed diagnostics mode and found no response. Tested voltage to unit and 120 volts. Checked at control and found 120 volts to control. Removed failed control, and installed new. Tested operation and found unit not draining. Inspected drain pump for blockage and found failed pump. Removed pump and installed new. Performed diagnostics mode and ran automatic test cycle. All tested good, no water leaks detected."

Near Bell St, Liberty Hill, TX 78642
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived on site for refrigerator that would not dispense ice or water. Inspected unit in work area. Found small dent on door were door switch would contact and close the switch.. Tested unit with switch held and unit began to dispense water and ice. Placed plastic square over dent and tested unit. Unit worked as designed. Call complete.

Near Hacienda Wesley, Waco, TX 76706
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site for dishwasher door panel damaged.

Near Co Rd 274, Bertram, TX 78605
Al R.

Al R.

DRYER SAMSUNG DV42H5600GPDV42H5600 Arrived to inspect Samsung dryer noise issues.Determined it was the idler pulley.Removed and replaced it.Reassembled and unit tested as designed.

Near S Chaparral, Burnet, TX 78611
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for range oven not working. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Rubel Way, Round Rock, TX 78665
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GAFZ21XYK00 "Arrived to inspect freezer icing up.Confirmed the complaint and discovered the drain tube was clogged up with ice and debris.Used my steamer to defrost the unit.Cleared the drain tube, reassembled and unit tested as designed.Customer satisfied

Near Denny Fox Dr, Burnet, TX 78611
Andy  B.

Andy B.

FREEZER KITCHENAID KRMF706ESS01 Arrived on site for refrigerator FC rubbing noise when opening FC door. Tested and inspected unit and found failed bracket. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Parma St, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HW0 "Arrived on site and found saved error code F4E1, removed rear panel and found heating element is reading 16 ohms. Also checked element at connector on control and it also reads 16 ohms. After resetting connection ran test 12 edit pass properly. Also ran test eight for heater and it passed properly. No further repair is required at this time, job complete if issue continues tech line will need to be contacted"

Near Carlotta Ln, Austin, TX 78733
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFC310S0ES3 Arrived onnsite and installed hinge to repair broken hinge. Unit is now operating smoothly. Door is now shutting properly.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived to inspect unit with frost in RF compartment. Found ice block bulging out deli drawer, due to size of ice mass unit will need defrost 24hrs prior to repairs, advised to place down towels along sides, and back, signed waiver and will need to return with harnes, correct thermal place and and control due to issue arising after control replacement ;

Near King Eider Ln, Cedar Park, TX 78613
Richard P.

Richard P.

OVEN KITCHENAID KEMS378SSS05 Arrived onsite for the microwave door missing screws. Upon inspection found that the plastic hold downs for the screws on the inner door were broken. Need to order inner door. .; ordrng 1 WPW10120488 (door/mw)

Near Vantage Point, New Braunfels, TX 78130
Brandon C.

Brandon C.

WASHER LG WM3570HVA "Arrived on site for customer complaint of unit not draining and having a burning smell, I found faulty drain pump, I replaced drain pump, unit tested good.

Near Rogart Dr, Briarcliff, TX 78669
Al R.

Al R.

WASHER WHIRLPOOL WTW4815EW1 Arrived to install previously ordered part.All water lines were dry at the time of service.Job complete

Near Co Rd 330, Burnet, TX 78611
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS321SDHB00 Arrived to inspect side by side refrigerator ice maker issues.The filter light was on.I removed the filter and turned the ice maker on.The ice maker cycled and filled as designedAll water lines were dry at the time of service.Customer satisfied Job complete

Near FM3509, Burnet, TX 78611
Andy  B.

Andy B.

DRYER MAYTAG MEDB855DC4 Arrived on site for dryer check vent code. Checked error codes and found F4 E3 Restricted airflow code. Tested unit hooked up to vent and check vent light came on. Tested unit with vent disconnected and unit operated properly. Unit is operating as designed and issue is with venting. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.

Near Emperor Ct, Round Rock, TX 78664
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to replace UI control and harness with sensor, after replacing, unit tested good."

Near Travis Ln, Spicewood, TX 78669
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for a refrigerator with the ice maker not working or dispensing ice. I found the ice bucket empty on arrival. I found the auger working as designed. I ran a ice maker harvest and the ice maker worked as designed. I ran a fill test and found the fill valve not sending water to the ice maker. I found the coil on the valve open. I replaced the valve and tested the unit. I only got a small amount of water. I found the ice maker water line had fallen into a notch in the lower frame and became pinched. I straightened the line out and tie wrapped it up to the restraint on the dispenser line. I tested the ice maker fill again and the unit worked as designed. Call complete.

Near Redtail Ln, Leander, TX 78641
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM804ESS2 "Arrived on site to diagnose a dishwasher that was not cleaning properly. Found errors F6E1 low fills, F5E1 door switch open. Ran test cycle and found u it was barely filling and trickling in, and the heating element was warped and bent out of shape. Replaced inlet valve and heating element to correct. Retested unit and it now fills much faster and cycles properly. All is working as designed. No water leaks found at time of service. Call complete."

Near Double File Trail, Round Rock, TX 78665
Clif L.

Clif L.

DRYER MAYTAG MED8630HW0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found accumulation in blower wheel causing it to be out of balance. Cleaned blower wheel and tested unit. Found all is functioning properly at this time.

Near Lightfoot Trail, Bastrop, TX 78602
James C.

James C.

WASHER GE GFW450SPM1DG Arrived on site and tested operation. Found unit would not go into diagnostics. Also found door would not unlock manually or by canceling cycle. Installed new door lock and tested. Door will now unlock but the unit will not go into diagnostics. Found control not programmed to correct model due to incorrectly worded instructions in control box. Installed new ui control and programmed to correct model. Ran diagnostics and found unit working properly. Job complete

Near Sumbera St, Holland, TX 76534
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for door to u it dented. Saw dent in door. Replaced door and badge. Unit tested good. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Jonathan M.

Jonathan M.

WASHER ROPER RTW4516FW2 Arrived on site for washer that was spinning unbalanced. Inspected unit and work area. Placed unit into service diagnostics mode and found no error codes. I then tested the unit in an auto test cycle. Found the unit unlevel. Adjusted the feet of the washer and tested unit again. Unit operated as designed. Call complete.

Near Berkshire Dr, Temple, TX 76502
Jacob S.

Jacob S.

DRYER MAYTAG MEDB765FC0 Arrived onsite for dryer not heating. Tested unit. Found that heating element was burned out. Replaced heating element. Tested unit. Unit test good. Job complete

Near Goldenrod St, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found washer will not enter a diagnostic cycle and will not show error codes. Washer will start a normal cycle. Spoke with techline and they recommended replacing control and control panel, after replacing washer will now enter the diagnostic cycle and complete automatic test 12. SR7726996466"

Near Dashelle Run, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS322FDAM00 Arrived onsite for refrigerator User interface having a hole in it. Upon inspection we found that the User interface buttons were not working correctly. Replaced UI and tested. Everything working properly. Complete

Near Sycamore St, Seguin, TX 78155
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven with no user interface functions. Upon further inspection, I attempted to place the unit in diagnostics and the user interface console did not respond. I cycled the power to the unit and it continued to fail. I removed and replaced the console and retested and the unit is operating as designed showing no error codes. I advised the customer to connect the unit to WiFi in order to allow for any software updates from whirlpool and provided the info for the Connect team- 866-333-4591. Job completed."

Near Kavanaugh St, Georgetown, TX 78628
Richard P.

Richard P.

REFRIGERATOR AMANA ASI2575GRS01 Arrived onsite for the refrigerator freezer compartment has ice buildup. Installed new diffuser and ice door assembly. All tested good . Complete

Near Mary Max Cir, San Marcos, TX 78666
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8900BC0 "Arrived site for leaking washer . Found bleach valve was forcing too much water into dispenser tray causing over flow . Replaced dispenser and valve . Unit is testing normal . No other water leaks detected at time of service

Near Oak Knoll Dr, Austin, TX 78759
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose a microwave that will not turn on. Found fuse open preventing powering unit. Replaced fuse and tested unit. Found all is functioning properly at this time.

Near Bastrop, TX 78602
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for small burners not working and cooktop light on . Replaced switches for all burners . Elements and receptacles all checked normal . All burners are checked normal . Job complete.

Near Strathern Dr, Austin, TX 78724
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to replace console, after replacing, unit tested good."

Near Lawrence Dr, Austin, TX 78734
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not powering on. Inspected unit and work area. Tested voltage to unit and found correct. Inspect junction box and found correct. Tested voltage at control and found failed control. Removed failed control and found no display on UI and unit went in to drain mode. Removed failed UI and installed new. Performed diagnostics mode, no error codes. Monitored test cycle and all tested good."

Near Cascata Way, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "arrived on site to inspect refrigerator water and ice tasting like dirt. Upon further inspection, I tested the water and it smells/tastes like dirt. Customer is not connected to a water softener. Contacted Techline and spoke to Scott and advised of my findings. Scott advised that if the unit does not have a Pex or copper line from the wall to the unit and is a braided line, something in the braid is mixing with the chlorine in the water and causing the smell/taste. Scott advised to change the water hose to Pex or copper and to flush the line really well. File #7726999277. I advised the customer of the issue and they advised that they would replace the line themselves. No water leaks observed during service, job completed."

Near Deepwoods Trail, Leander, TX 78641
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 "Arrived to inspect washer not powering on.Confirmed, removed and replaced the console.Calibrated the unit and unit tested as designed.Job complete All water lines were dry at the time of service.Customer satisfied"

Near Settlers Ridge, Bertram, TX 78605
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG525S0HS1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Guernsey Cove, Hutto, TX 78634
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4800XQ4 Arrived onsite for the washer not working properly. Installed new suspension rods and while installing the basket found that there was no liquid in the basket ring. Found that it was cracked and broken. Reordered basket assy. Installed new spanner nut . Washer tested ok. Office to schedule customer. ; ordrng 1 W10349185 (basket assy)

Near E Slaughter Ln, Austin, TX 78747
Jonathan M.

Jonathan M.

UNKNOWN UNKNOWN n/a

Near Waco, TX 76799
Andy  B.

Andy B.

WASHER MAYTAG MVWB765FW0 Arrived on site for washer leaking. (Found signs of water damage at wall standpipe but when tested no water came from stand pipe. Customer stated that has been there for years. Tested and inspected unit and found failed housing with valve. Customer signed waiver. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present after service.

Near Kent St, Taylor, TX 76574
Al R.

Al R.

UNKNOWN UNKNOWN W1234567

Near W Stan Schlueter Loop, Killeen, TX 76549
Wesley P.

Wesley P.

WASHER MAYTAG MVWB835DW3 Arrived onnsite and found unit operating with a gearcase squeal. Ordering gearcase to repair.

Near Pigeon Forge Rd, Pflugerville, TX 78660
James C.

James C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and tested operation. Found door not latching properly. I found strike and latch not grabbing tightly together. Installed new strike and found door now closing properly. Also found vent to outside is clogged and vent hose had water in it. Dumped water from vent hose and instructed customer that the vent in the wall will need to be cleaned before using due to fire hazard. Job complete

Near Travis Dr, Leander, TX 78645
Scott  M.

Scott M.

DRYER WHIRLPOOL WED6620HW1 Arrived on site for dryer not responding to commands . Found unit had taken a hit on right side .UI console brackets broken and speaker not in mounting . Replaced console . Unit is responding now . No lint build up at time of service .job complete .

Near Robert Browning St, Austin, TX 78723
Kevin B.

Kevin B.

DRYER MAYTAG MED5500FW2 "Arrived on site and found error code F4E3, Inspected incoming power and found that it is correct.dryer is heating normally, sound airflow is restricted and vent to the exterior of the home should be cleaned/cleared before dryer is used again

Near Girard St, San Marcos, TX 78666
Richard P.

Richard P.

DRYER WHIRLPOOL WED8000DW3 Arrived onsite for the dryer not drying properly. During testing found that there is weak air flow. Inspected vent tube and noticed that it had collapsed. Took vent hose off and shorten it. Now there is ok air flow. Advised customer to get someone to clean vent tube in the wall. Complete

Near Chalk Knoll Dr, Austin, TX 78735
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT720PADM "Arrived on site for dishwasher soap dispenser not operating . Performed diagnostics mode, no fault codes. Monitored test cycle and found voltage going to dispenser. Removed failed dispenser and installed new. Tested operation. All tested good, no water leaks detected."

Near Sierra Blanco Loop, Georgetown, TX 78633
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for unit freezing food in the refrigerator side of the unit. Called Techline. Techline suggested that the diffuser assembly needs to be replaced. Got Sr# 7726990438. Ordered part. Rescheduled with customer ; ordrng 1 W11204060 (diffuser ASSEMBLY )

Near Twin Cove, Kyle, TX 78640
Robert J.

Robert J.

DISHWASHER JENN-AIR JDB8700AWP3 Arrived onsite to replace parts previously ordered. Replaced wiring harness and sensor. Tested dishwasher. Everything is working properly. No leaks detected. Complete.

Near Deer Run Way, New Braunfels, TX 78132
David  Z.

David Z.

MICROWAVE JENN-AIR JMW3430DP03 Arrived on site to diagnose a MW / Oven combo that was throwing an F2E1 error code for stuck key. Unable to to even get unit in diagnostic mode to test. Ordering new UI W10713558. Will also return with control.. ; ordrng 1 W10713558 (console)

Near Lamplight Ln, Austin, TX 78731
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WGE745C0FS01 "Arrived on site for oven light protector that would not come off. Inspected unit and work area. Found both light protectors seized inside the socket and unable to be removed. After cranking the light protector several times, I was able to break the seal and remove both light protectors. The customer had one light out and wanted to replace both bulbs. Replaced both bulbs and placed the light protectors over the bulbs. Call complete."

Near Ridgeview Dr, Temple, TX 76502
Andy  B.

Andy B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer not spinning. Upon arrival found improper load in unit (Big load mixed with towels, T-shirts, jeans) spoke with customer on load and she stated that she felt that was a light load. Spoke with customer on proper loading. removed load and ran automatic test cycle and found all operations to be normal. Found no failures. Unit is operating as designed. Went over proper loading with customer again. No water leaks present at time of service.

Near Rod Carew Dr, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install parts prev tech diagnosed. Installed a new main control,ui,freezer led module,dispenser motor fresh food fan and cover,secured thermistor to correct location on suction line using foil tape and a zip secured cover with 4 screws. Changed defrost setting to basic"

Near Wet Season Dr, Austin, TX 78754
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site and found refrigerator is unplugged. Reconnected it to power I found compressor is running normally, refrigerator will need to run for at least 24 hours to see if cooling has returned. Unplugging it can correct several problems, requested that customer leave a cup or a bottle of water in the freezer if this is frozen by tomorrow refrigerator may be OK if not it’s sealed system repair may be needed."

Near Ridge Oak Dr, Wimberley, TX 78676
Kevin B.

Kevin B.

REFRIGERATOR FRIGIDAIRE FPHN2899LF1 "Arrived on site and inspected refrigerator and found no interior lights in fresh food section and door UI is not responding. Cycled power at breaker and lights have returned and UI is operating again. Observed refrigerator and it continued operating normally. job complete"

Near Whispering Valley Dr, Wimberley, TX 78676
Kevin B.

Kevin B.

WASHER WHIRLPOOL WET4024HW0 Arrived on site and inspected washer did not find any leaking. Filled tub completely using manual diagnostic cycle and it did not leak. Drained all water and standpipe did not overfill. Leaking may have been caused by splashing with a full load during the cycle, could not duplicate customers experience. Washer is operating as intended, job complete."

Near E San Antonio St, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "arrived on site for no lights in freezer. Diagnosed excessive moisture in switch causing plunger in switch to freeze in off position,replaced switch tested light switch operation good unit working as designed."

Near Mansfield Dam Rd, Austin, TX 78734
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for microwave timer not counting down. Tested and inspected unit and found failed UI. Ordering needed part and will return with control as well in case needed. UI is expart. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11297728 (console)

Near Freeman Park Pl, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER MAYTAG MHW3505FW1 "Arrived on site and inspected washer and found F9E1, F5E4, F8E3, found drain catch is blocked, clogged. No water leaks from connections at time of service"

Near Morningmist Ct, San Marcos, TX 78666
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived onsite for the refrigerator with frost build up again. I found the left side of the evaporator cover loose. I found the thermistor in the wrong location. I moved the thermistor to the capillary side of the evaporator. I verified the unit was in basic defrost. I called techline and spoke with Rich SR# 7726978894. I verified proper thermistor placement with Rich. I checked the bimetal and found it closed. I ran a forced short defrost and the UI failed not going into a defrost and turning the refrigerator back on in a regular cooling mode. The UI needs to be replaced. I found the evaporator cover not fitting correctly like it’s to long at the bottom hitting the liner and preventing the clips from grabbing in the center. The cover and scroll will also need to be replaced. Ordering Parts autho, WPW10387382 COVER-EVAP & W10822639 CNTRL-ELEC. Marking the fan scroll as UORV..; ordrng 1 AUTHORIZATION (PARTS AUTHORIZATION ) and 1 W10822639 (CNTRL-ELEC

Near Jacksboro Trail, Austin, TX 78717
Lou S.

Lou S.

VENTHOOD KITCHENAID KXW9736YSS0 "arrived on site to inspect venthood light not working. Upon further inspection, after turning the lights on, I found that the front left lights was not coming on. I removed the bulb and found it was burnt out. I replaced the bulb with a new one and tested and the unit is operating as designed. Job completed"

Near Gilded Crest Dr, Leander, TX 78641
Clif L.

Clif L.

RANGE WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose a cooktop with a burner that is not fully lighting. Found cooking debris and soil inside burner causing a flame not to light all the way around. Cleaned burners assembly and found all is now functioning properly.

Near Astoria St, Cedar Park, TX 78613
Richard P.

Richard P.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for the dryer door not closing properly. During testing found no issues with the door. It is latching just fine and it did not pop open during diagnostics. Complete

Near E Riverside Dr, Austin, TX 78741
Clif L.

Clif L.

DRYER WHIRLPOOL WED9200SQ0 Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley and rollers worn. Replaced all parts in repair kit and tested unit. Found all is working properly at this time.

Near River Chase Blvd, Georgetown, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for refrigerator will not dispense water. Inspected unit and work area. Customer stated that water supply was intermittent. I tested the unit and water pressure was very weak. I removed the filter and tested the unit with a bypass. Unit worked as designed. I asked the customer whether they had replaced the filter on this yet and it had not been. Advised customer to replace he filter and unit should work as designed. Went over user care guide with customer. Call complete.

Near Ledgestone Trail, Temple, TX 76502
Lou S.

Lou S.

MICROWAVE UNKNOWN UMV1160CB6 "arrived on site to inspect microwave venthood light not working. Upon further inspection, the advised that the light isn’t working and they just replaced it. I removed the bulb and found it to be burnt out. I advised the customer that they need to wear gloves or use a paper towel or something to avoid getting the oils from their fingers on the bulb or it will continue to burn out. Unit is operating as designed other than the venthood light. Job completed."

Near Emma Rose Trail, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI15NDXZB1 Arrived on site for no ice. Found filter housing misaligned causing filter not to insert and allow water to pass. Adjusted filter housing installed water filter ran diagnostics all test passed.

Near Never Bend Cove, Austin, TX 78746
Robert J.

Robert J.

OVEN WHIRLPOOL WFE505W0HZ1 Arrived onsite for oven not turning on. Upon inspection we found that the terminal block was scorched. Replaced terminal block and tested oven. Everything is working properly. Complete.

Near Oak Trail Dr, Canyon Lake, TX 78133
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site to test unit for upper rack falling. Found broken adjusters replaced adjusters Test unit and unit test good no leaks present at this time.

Near Shannon Oaks Trail, Austin, TX 78746
Lou S.

Lou S.

VENTHOOD WHIRLPOOL UXT5236BDS1 "arrived on site to inspect venthood lights not working. Upon further inspection, I tested the lights and found they were burnt out. I removed and replaced both light bulbs with van stock parts (WPW10571723) and retested. Unit is operating as designed. Job completed."

Near Amarone Dr, Leander, TX 78641
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for customer complaint of dishwasher tripping the breaker and rinse aid not dispensing. I found faulty dispenser, I replaced the dispenser and ran diagnostic test cycle, unit tested good at time of service."

Near Peakside Cir, Dripping Springs, TX 78620
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS04 "arrived on site to inspect wall ovens shutting off during use. Upon further inspection, I place the unit in diagnostics showing error codes F1E1 & F5E1. Cleared the codes and tested. Units failed to stay on. Following the tech sheet for the F5E1 error code (door locks) I tested the door locks in diagnostics and they passed.. I removed and replaced the main control and retested. Unit is operating as designed. Job completed."

Near Amarone Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL CSP2861TQ1 Arrived on site for commercial combo dryers upper and lower are not heating. Customer stated that another service company has been several times and has replaced multiple parts. Found Igniter and complete gas regulator has been replaced. Customer stated that anytime gas line is bleed out unit will work for the day. Performed diagnostics mode and tested sensor and amp draw to igniter. Tested back feed voltage from sensors to regulator. Found regulator opening up for gas but no gas getting to dryer. Possible gas pressure orcontamination and gas line to unit. Customer will need to contact utility company for gas issue.

Near Interstate 35 Frontage Rd, New Braunfels, TX 78130
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived to inspect top ice maker not working.Confirmed the complaint and removed and replaced the ice maker and fan.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Andalucia Dr, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for no ice. Unable to force icemaker through a cycle bypassing thermo,diagnosed failed icemaker. Installed an updated icemaker,powered unit on icemaker ran through a cycle and filled with water. ; used 1 W10884390 (ICEMAKER) from stock"

Near Delfino Cir, Lakeway, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR KENMORE 79576202901 Arrived onsite to replace door switch to unit. Replaced door switch. Tested unit. Unit test good. Job complete

Near Baylor St, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFT2976AEM01 "Arrived on site for refrigerator freezer leaking water. Inspected unit and work area. Found evaporator drain frozen line frozenGained access to drain line from FC, removed ice from drain line and found water not draining. Gained access to drain line and removed. Found blockage in drain line. Cleared drain line and installed. Simulated drain cycle and found draining.

Near Parque Ct, Georgetown, TX 78626
Brandon C.

Brandon C.

COOKTOP JENN-AIR JEC4536BS00 "Arrived on site for customer complaint of glass cooktop being discolored, I replaced cooktop, unit tested good."

Near Dasher Dr, Lakeway, TX 78734
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH73521CS5 "arrived on site to inspect microwave no operating. Upon further inspection, the customer advised that so,times wen opening the door, the inner light doesn’t come on and sometimes the door display shows and open/close door error. I tested the unit and it operated as designed.. I found a service pointer #W11245251 that tells of the same issues and says to replace the switches with part #W11244490. I removed and replaced the interlocks and tested and the unit interior light didn’t come on and the door display showed the same error code. I contacted Techline and spoke to Sterling and advised of my repair and problem. Walked me through the interlock wiring connections and fund that the piggyback connector on the primary switch was on the wrong connector. Completed the wiring and tested and the unit is operating as designed. Job completed."

Near Myrna Bend, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAYM5 "arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the unit is leaking from the door area at the bottom front. I placed the unit in diagnostics showing error codes F6E2, F6E4, F6E6. Cleared the codes and continued with testing. Unit operated as designed with no leaks. I found a large amount of suds in the bottom of the tub at the end of testing. Customer advised that they have a water softener. I tested the float switch and water inlet valve while the water was flowing into the tub I raised the float. Once the float disengaged the switch, the water turned off. I made recommendations for detergent/rinse aid use and suggestions for use & care. No water leaks observed during service, job completed."

Near Rabbit's Tail Dr, Leander, TX 78641
Brandon C.

Brandon C.

MICROWAVE JENN-AIR JMC2127WS00 "Arrived on site for customer complaint of microwave light not working, I replaced light, unit tested good

Near Myrtle Beach Dr, Austin, TX 78738
David  Z.

David Z.

DISHWASHER KITCHENAID KDFE104DSS4 "Arrived on site to install previously diagnosed parts. Installed new rails and control panel / Ed unit and all is now closing and sealing properly, as well as all functioning buttons confirmed. All is working as designed. No water leaks found at time of service. Call complete."

Near Pin Oak Ln, Round Rock, TX 78681
Paul R.

Paul R.

DRYER WHIRLPOOL MED6630HC1 Arrived onsite for a dryer leaking water when set on wrinkle control and the cycle signal doesn’t work. I found the door gasket dirty with lint keeping it from sealing properly at the bottom. I found none of the settings with the steam option turned on. I cleaned the gasket and showed the customer. I found the cycle signal set to off. I turned the cycle signal to level 3 and showed the customer how to change the signal. Call complete.

Near University Club Dr, Austin, TX 78732
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for fresh food gaskets tearing and frost in freezer . Found both fresh. Gaskets earring and starting to have magnetic strips along out. Also rails are starting to fail . Ordering both fresh food gaskets,both freezer rails . No water leaks detected at time of service . Please call to set return . ; ordrng 2 W10830162 (gasket-fip)s and 2 WP13055901 (slide)s"

Near Loadstone Cove, Austin, TX 78724
Robert J.

Robert J.

DRYER MAYTAG MEDC215EW1 Arrived onsite for dryer not turning on. Ran diagnostics and found that the the thermal fuse was blown. Replaced thermal fuse and tested functionality. Everything is working properly.

Near Lasso Loop, Canyon Lake, TX 78133
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site to diagnose a refrigerator that is intermittently not dispensing ice or water. Tested unit and found shorted user interface. User interface will need to be replaced to complete repairs.; ordrng 1 W11330972 (UI)"

Near Simbrah Cove, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER MAYTAG MVWC416FW0 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found center pulley nut has come off causing pulley to damage pulley shield. Reset pulley and nut to proper position but shield will still need to be replaced to complete repairs. Also unit will need to be calibrated.; ordrng 1 WPW10550173 (cover pulley)

Near Rolling Hill, Round Rock, TX 78681
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for unit not starting . Ran diagnostics and got lock and heater error codes . Unit would run diagnostics wash but on normal wash unit wouldn’t advance . Ordering control ,heater,sensor . Will need 2nd man due to stacked and in very small closet . ; ordrng 1 2MAN and 1 461975011651 (HEATER SENSOR ) and 1 W10847365 (HEATER) and 1 W11334214 (TIMER / CCU)"

Near Canoga Ave, Austin, TX 78724
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for refrigerator leaking out of bottom of FC. Tested and inspected unit and found failed extension. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks after service.

Near Carol Dr, Hutto, TX 78634
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived onsite for the refrigerator lights flashing. Upon inspection found that the fresh food light was the cause of the flashing of the lights replaced 1 light fixture and all the lights started to work just fine. Complete

Near Twin Creek Cir, Manchaca, TX 78652
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite and found unit operating once power connection was restored. No parts needed, all checks food after restoring power."

Near Stembridge Run, Pflugerville, TX 78660
Richard P.

Richard P.

WASHER MAYTAG MAH9700AWM Arrived onsite for the washer leaking water into tub when off. Ran diagnostics and found that the water valves were not closing properly when off. Replaced both water valves and washer tested good and no leaks detected. Complete

Near Camp Fire Trail, Austin, TX 78749
Robert J.

Robert J.

WASHER MAYTAG MVWB855DC3 Arrived onsite to replace parts previously ordered. Replaced the slider and clutch. Ran diagnostics and tested functionality. Everything is working properly and no leaks were detected. Complete

Near Three Rivers Cir, New Braunfels, TX 78130
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator not cooling in RC. Upon arrival customer informed that she doesn’t think RC is cold enough. Unit was completely empty. Tested air temperature in RC and found 37° tested air temperature in FC and found 5° and unit in making ice. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service

Near Leona River Trail, Hutto, TX 78634
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer heating but sometimes will not advance on timer . Found gears on timer not moving . Replaced timer . Checked unit . Gears are moving and knob is advancing . No lint build up at time of service . Job complete .

Near E Yager Ln, Austin, TX 78753
David  Z.

David Z.

COOKTOP WHIRLPOOL WCG55US0HW00 Arrived on site to diagnose back left burner not igniting at random. Performed diagnosis and checked for spark. Found the igniter was shorting and casing it to arc off the cooktop surface instead of the burner head. Replaced Igniter and retested. Spark is now properly arcing on burner head. All is working as designed. Call complete.

Near Pyreneese Dr, Austin, TX 78759
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for a dryer where the timer would not move. Inspected unit and work area. Tested unit and found the unit heating. Customer stated that everything worked but the timer would just not move. Replaced timer and tested unit. Unit worked as designed. Call complete.

Near Copper Mountain, Waco, TX 76708
Brandon C.

Brandon C.

WASHER GE WCVH6800J0MS "Arrived on site for customer complaint of door gasket being torn and leaking

Near Myrtle Beach Dr, Austin, TX 78738
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer that would not start a cycle. Inspected unit and work area. Placed unit in the service diagnostics mode and found no error codes. Placed unit into an auto test cycle and start button would not start the test. I power cycled the unit and tested the user face button test. All buttons were able to be pressed in operate as designed. I placed unit in an auto cycle test and the unit operated as designed. I finally just ran a normal regular cycle and he unit began to run a load. Unit is working as designed. Call complete.

Near Brooklawn Dr, Temple, TX 76502
Jonathan  S.

Jonathan S.

WASHER ROPER RTW4516FW2 "Arrived on site for washer making a banging noise. Unit is located in maintenance building with no power or water. Inform maintenance personnel of needing proof of purchase . Inspected suspension rides, agitator and gear case, found no signs of failure. Inform maintenance that unit would need to be installed to complete diagnostics.

Near Mink Loop, Georgetown, TX 78626

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