Near Buda, TX 78610
Brandon
Job Details: 02/01/2019
UNKNOWN ADMIRAL HUGGING Oil change done on 1/29/19
Near Burnet, TX 78611
Cliff
Job Details: 02/01/2019
WASHER MAYTAG MVWB765FW1 Arrived on site to diagnose a washer that is trapping items under the agitator. Tested unit and found the agitator misshaped causing sheets to get caught under it. replaced agitator and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "arrived on site to inspect refrigerator ice maker making loud noises. Upon further inspection, I placed the unit in diagnostics and tested in mode 120. When the ice maker began to harvest, it began to make a loud squeaking noise. I found that the ice tray had cracked due to harvesting and it appears to be harvesting too hard. I removed and replaced the ice maker and tested it and it operated as designed with the usual noises when harvesting. Also found that when dispensing water or ice, the UI either shuts off or functions begin to jump around and the dispenser won’t work. I am ordering a UI and scheduled return service for 02/05/19. No water leaks observed during service.; ordrng 1 W11099702 (panel-ui)"
Near Lampasas, TX 76550
Arthur B.
Job Details: 02/01/2019
RANGE GE JBS56RM1SS Arrived onsite. Customer advised he was able to find problem. No services performed.
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
RANGE KITCHENAID KSGB900ESS2 Arrived on site. Checked for knob issues. Customer stating that when he’s using microwave he will accidentally bump knobs and it allows gas inside kitchen. Knobs and switches are working as designed. Recommended to customer that they have knob covers to keep issue from happening. All functions tested OK. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
RANGE KITCHENAID KSGB900ESS2 Arrived on site. Checked for knob issues. Customer stating that when he’s using microwave he will accidentally bump knobs and it allows gas inside kitchen. Knobs and switches are working as designed. Recommended to customer that they have knob covers to keep issue from happening. All functions tested OK. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
RANGE KITCHENAID KSGB900ESS2 Arrived on site. Checked for knob issues. Customer stating that when he’s using microwave he will accidentally bump knobs and it allows gas inside kitchen. Knobs and switches are working as designed. Recommended to customer that they have knob covers to keep issue from happening. All functions tested OK. No leaks present. Job complete
Near Leander, TX 78641
James
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and found towel wedged underneath agitator. I removed the agitator and found it to be uneven causing the issue. Installed new agitator and tested. Unit working properly. Job complete
Near Killeen, TX 76543
Al
Job Details: 02/01/2019
REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit freezing inside the ice tray. Confirmed the complaint and discovered the FILL TUBE FROM THE BACK OF THE UNIT WAS TOO SHORT AND WAS NOT FILLING THE ICE MAKER AS DESIGNED. The fill tube is 1.7 inches and needs to be 2.3 to reach the ice maker fill valve. Looks to have been cut possibly by installation crew.NEW ISSUE NOT RELATED TO THE ORIGINAL COMPLAINT..OFFICE TO ORDER AND RESCHEDULE THE CUSTOMER WP2174755 fill tube extension and 1129313 ic maker kit.; ordrng 1 1129313 (ICE MAKER KIT) and 1 WP2174755 (FILL TUBE EXTENSION )
Near Austin, TX 78733
Scott
Job Details: 02/01/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for washer not starting . Ran diagnostics ,error codes 6-2,6-3 also controls are not excepting when latch engages even tho door is locked . Ordering control, UI console and returning with latch . I water leaks detected at time of service . Please call to. Return visit . ; ordrng 1 W11112656 (CONSOLE W/ TOUCH PAD ) and 1 W11170706 (CONTROL)"
Near Waco, TX 76704
Al
Job Details: 02/01/2019
WASHER WHIRLPOOL CAW9352EW1 Arrived to inspect washer with a broken latch. Verified the complaint and removed and replaced the latch. All water lines were dry at the time of service.JOB COMPLETE.
Near Georgetown, TX 78628
Cliff
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to diagnose the dishwasher that leaked during a cycle. Tested all parts and components and could find no mechanical failures or leaks with the dishwasher at this time. Advised homeowner on the possible rinse agent spell. No further repairs are needed and all parts and components are working properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site to test unit for not heating. Found heater working correctly. Advised customer to use rinse aid to help unit dry better job complete.
Near Austin, TX 78748
Kevin
Job Details: 02/01/2019
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site and inspected range and found left great is not sitting properly on cooktop. Found hinge is not straight and after correcting great is now level and sitting properly. No for the repair is required at this time, job complete"
Near Pflugerville, TX 78660
Steve C.
Job Details: 02/01/2019
DRYER WHIRLPOOL WED92HEFW1 Arrived on site for the unit is making a rumbling noise. Tested the unit in diagnostics and received error code F4e3 restricted airflow. Customer advised she has not cleaned the air vents in about seven years. Found the unit airflow is causing a back pressure to the blower wheel and creating the noise. Called Whirlpool to document SR#7724062964 Andrew. Advise the customer to clean air vents every six months.
Near Burnet, TX 78611
Cliff
Job Details: 02/01/2019
WASHER FRIGIDAIRE ATF6700FS1 Arrived on site to diagnose it wasn’t you that did not complete a spin cycle. Tested all parts and components of machine and found no mechanical failures at this time and all parts and components operating properly. No repairs are necessary at this time and only service fee due for trip today.
Near Austin, TX 78735
Luis
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for water not draining. Found ice build up in freezer drain. Removed compressor cover found no water in drain tube. Called tech support,per tech support need to defrost drain tube and run a line in drain to check for obstruction. Defrosted freezer drain,ran a firm flexible wire through drain,wire hitting obstruction in drain tube,removed compressor cover unable to clear drain from compressor compartment. Called tech support per tech support obstructing in drain and unrepairable. File #7724058794"
Near Cedar Park, TX 78613
Lou
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS02 "arrived on site to inspect temps in refrigerator. Upon further inspection, it tested temps in the rc and fc sections. My readings were RC=36 on a setting of Max and FC=4 on a setting of Max. I found a small amount of frost built up on the evaporator so I turned the thermostat down to the recommended setting. I found that the diffuser is not opening allowing cold air in the the RC section. I am ordering the diffuser and scheduled return service for 02/05/19. Customer requested first call 8-10. Customer also requested that should the part come in early to please schedule return service earlier than 02/05. No water leaks observed during service.; ordrng 1 W10151374 (air diffuser assy)"
Near Jonestown, TX 78645
James
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and tested operation. I inspected under unit and found the source of the leak to be the diverter on the sump assembly. Collected diagnosis which applies to quoted cost; ordrng 1 WPW10605057 (pump and motor assy)
Near Driftwood, TX 78619
Leonardo
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for upper rack falling test unit and found broken adjusters. Replaced adjuster kit test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 02/01/2019
MICROWAVE WHIRLPOOL WMH53520CS6 arrived on site to install previously diagnosed and ordered parts. I removed the temporary bolt that was holding the microwave in place and attempted to use the new mounting bolt but found that the mounting nut was stripped out. I am ordering three mounting nuts and the customer will contact the office to schedule return service due to his work schedule. ; ordrng 3 W10596040 (nut)s
Near Kingsland, TX 78639
Cliff
Job Details: 02/01/2019
ICE MACHINE KENMORE 106.895931 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found circulation pump water level sensor causing unit to short cycle. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78731
Scott
Job Details: 02/01/2019
DISHWASHER KITCHENAID KUDP02FRSS1 Arrived on site for poor washing . Found upper spray arm wasn’t rear bracket correctly causing a bad seal on manifoil. Corrected spray arm .unit is now spraying correctly .
Near Copperas Cove, TX 76522
Al
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect unit ice maker was stuck. I confirmed and forcefully pulled the ice access door open and discovered the unit had overfilled with ice making it hard for unit to dispense ice. I removed half of the ice and reinstalled the ice bin and unit tested as designed.JOB COMPLETE
Near Austin, TX 78748
Leonardo
Job Details: 02/01/2019
OVEN WHIRLPOOL RMC275PVB01 Arrived on site to test unit for door error. Test unit and found bad switches replaced switches and found bad light bulb inside. Replaced light bulb and unit still giving door error. Test unit and found bad fuse will need to order new fuse WP4375321 also ordering extra parts Incase there is more after replacing fuse. Ordering new light transformer WP9760588 ; ordrng 3 WP4375321 (FUSE )s and 1 WP9760588 (TRANSFORMER LIGHT )
Near Georgetown, TX 78626
Tyler B.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for noise while washing, found spring with teeth installed crooning causing a minor grind, corrected and tested good, no leaks on site"
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for refrigerator having ice buildup in FC. Inspected door seal and found gasket not sealing in center(see SD-QuickPic). Called tech support Joel (SR#7724059277). Inspected gasket and reshaped gasket with heat gun. Added gasket kit to door seal. Tested door operations. Checked temperatures and tested operation. All tested good, no water leaks present at time of service."
Near Elgin, TX 78621
Joseph C.
Job Details: 02/01/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site for “controls not responding” complaint. Inspected unit and found console to be faulty(5VDC coming from board). Removed and replaced console. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Bertram, TX 78605
Jonathan S
Job Details: 02/01/2019
WASHER GE GTW460ASJ9WW "Arrived on site for washer not filling with enough water. Inspected unit and found drain line to far down drain. Corrected drain and added zip tie secure . Tested water level on bulky items cycle. Found no water getting to unit. Gained access to pressure switch and found wire being pinched. Inspected wire harness and found no damage. Checked resistance on harness and found harness okay. Corrected harness. Performed diagnostics mode and checked fault codes and found none. Called tech support and spoke with Scott. Ran analog pressure switch test. Did not past test by 22 seconds. Scott stated its due to well water and water pressure. Fill level was off less than .25 of an inch. Scott stated max fill level was n more than 14 inches deep. Tech support confirmation 190130-001143. All tested good, no water leaks present."
Near Briarcliff, TX 78669
Luis
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Arrived on site for no water. Checked line water to valve and exiting first valve,no water from dispenser valve. Diagnosed inlet water line to filter housing was installed to incorrect location on valve and outlet line was inserted to inlet of valve. Installed filter housing waterlines to correct location on valve tested water dispenser unit working as designed."
Near Austin, TX 78704
Leonardo
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site to test unit for unit leaking. Test unit and found third rack rusted will need new rack WPW10275189. Also found tub gasket had calcium build up so water has been leaking from there. Will return with tub gasket. Rescheduled for Monday 2/4; ordrng 1 WPW10275189 (THIRD RACK )
Near Austin, TX 78701
Paul
Job Details: 02/01/2019
DRYER WHIRLPOOL CED9060AW1 "Arrived onsite for the dryer making a knocking rattling sound. I found the dryer top, back, and front control panel disassembled. I reassembled the unit and tested. I found the unit with a detergent lid under the chassis causing the right front leveling foot to not contact the floor and tweak the chassis making the knocking sound. Mr stated the longer the unit runs it starts making a different sound. I found the blower wheel broken in half in the front side. I replaced the blower wheel and tested the unit. The unit is working as designed. Call complete."
Near Georgetown, TX 78628
Steve C.
Job Details: 02/01/2019
MICROWAVE KITCHENAID KEMC308KSS01 Arrived on site for the unit is not heating in the microwave. Tested the unit and found there is 120 volts to the transformer. Found the magnetron is defective. Quoted the customer for the magnetron $298.00 and labor $234.99 plus tax. Replace the magnetron and tested the unit. Unit heat and works properly.
Near Austin, TX 78738
Brandon
Job Details: 02/01/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for customer complaint of washer not spinning, found hub was stripped and needs replacing. Ordering hub; ordrng 1 W10528947 (drive hub kit)"
Near Belton, TX 76513
Arthur B.
Job Details: 02/01/2019
ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived onsite for customer complaint of ice machine leaking water in front. Removed bottom panel and found water leaking from water valve. Removed water valve and found o-ring broke. Removed and replaced water. Turned water supply on. No water leaking from new valve. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 02/01/2019
COOKTOP KITCHENAID KCGS356ESS00 Arrived on site and tested burners with bubble solution. I found that the front left burner has constant flow of gas. Unit will need new valve to repair. I tuned the gas off at the shut off; ordrng 1 W10594392 (valve-gas)
Near Georgetown, TX 78633
Steve C.
Job Details: 02/01/2019
WASHER WHIRLPOOL WFW87HEDW0 Arrived on site for the unit is leaking water and customer advised of the clothes come out soaking wet after the cycle is done. Tested the unit and found the unit will need a new control board per service pointer and also a new bellow due to warp door seal. Customer advise that they will be purchasing a new unit due to do unit has been worked on prior and has multiple issues. Only collected the service fee and all water connections were dry at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/01/2019
DRYER SAMSUNG DV48H7400E "(AI) Arrived on site for dryer drum not spinning when cycled on. Inspected unit and found dryer drum pulley broken causing drum not to spin. Gained access to pulley, removed and replaced with new. Tested operations and all tested good. Paid in full on check #1450"
Near Buda, TX 78610
Luis
Job Details: 02/01/2019
UNKNOWN MAYTAG MFI2569YEW0 "Arrived on site for unit not cooling. Powered unit on unable to power unit from control diagnosed faulty main control. Installed new main powered unit on,programmed unit compressor and fans powered on. Customer will need to allow unit to run 24hrs.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/01/2019
REFRIGERATOR GE SSS25KFPHWW arrived on site for the unit keeps freezing the dispenser waterline. Tested the unit and found the insulation inside the freezer door keeps freezing the waterline. Found the unit will need a new freezer door and template. Office will need to contact the extended warranty and get authorization.; ordrng 1 CNOTE (AUTHO) and 1 WR49X10141 (kit door template se) and 1 WR78X11646 (door fz wh 25')
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
WASHER AMANA NTW4516FW1 "Arrived on site. Check for draining issues. Found loose connection at drain pump. Reconnected connector to drain pump and cycle, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
WASHER AMANA NTW4516FW1 "Arrived on site. Check for draining issues. Found loose connection at drain pump. Reconnected connector to drain pump and cycle, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
WASHER AMANA NTW4516FW1 "Arrived on site. Check for draining issues. Found loose connection at drain pump. Reconnected connector to drain pump and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78758
Scott
Job Details: 02/01/2019
WASHER MAYTAG MHW5500FW1 Arrived on site for washer not draining properly . Ordering drain pump . Return 2/4 .no water leaks detected at time of service .; ordrng 1 WPW10605427 (pump-water)
Near Taylor, TX 76574
Jerry C.
Job Details: 02/01/2019
OVEN WHIRLPOOL WOD51EC0AB03 WOD51EC0AB03 Arrived to inspect no power. I found there was no voltage to the thermal fuse and I inspected the power supply. I found there was no junction box for the pigtail connection and there was visible damage to the wire nuts. I advised the customer of my findings and that the unit should have an electrician instal a junction box and replace the wire nuts.
Near Austin, TX 78750
Paul
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher with a broken upper rack. I found the right adjusted with a broken tab. I replaced the right adjuster. Call complete.
Near Burnet, TX 78611
Jonathan S
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site for dishwasher upper rack not pulling out. Inspected rack and found right adjuster broken. Removed rack and both adjusters. Installed new adjusters and rack. Tested rack operation. Performed diagnostics cycle, no error codes. Monitored test cycle and checked heating element for hot temperatures. All tested good, no water leaks present."
Near Leander, TX 78641
Lou
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found there was no rinse aid in the dispenser. I tested the unit in diagnostics and it showed F7E1. I cleared the code and continued with testing. The unit operated as designed with no error codes and the element was reset ad was heating properly. I made recommendations for use and care, along with detergent and rinse aid use. I advised the customer to purge the hot water before turning the unit on to allow nothing but hot water to enter the unit. No water leaks observed during service, job completed."
Near Briggs, TX 78608
Al
Job Details: 02/01/2019
WASHER MAYTAG MHW5100DW0 "Arrived to inspect washer not spinning out clothes al the way. Ran diagnostics test and got no error codes. Spoke with management and gave quote for control and labor, customer declined any further service. No charge for today’s visit.CLOSE OUT CALL NO FEE."
Near Austin, TX 78701
Scott
Job Details: 02/01/2019
ICE MACHINE KITCHENAID KUIC18NNTS1 Arrived on site for no ice . Ran diagnostics and found water level sensor saying bin full when barley any water in tray. Ice is forming but not enough water was in .found one of the wires was corroded from connection .replaced pump w/sensor . All checked out normal . No water leaks detected at time of service .
Near Austin, TX 78704
Leonardo
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for unit not washing. Test unit and unit filling with plenty of water but no waster pressure. Will need new sump and motor W10805015. Rescheduled for Friday 2/1; ordrng 1 W10805015 (SUMP AND MOTOR)
Near Buda, TX 78610
Kevin
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site and found the refrigerator water line into the freezer door has a small crack at the connection. Trimmed line and re-seated it and it is now operating properly and no longer leaking. No further repair is required at this time, job complete"
Near Round Rock, TX 78681
Jonathan S
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making noises durning spin cycle and not completing spin cycle. Performed diagnostics mode and no error codes. Ran normal spin and drain cycle and found unit making a knocking noise. Ran in manual test mode and was not able to activate drain pump. Ran automatic test cycled it completed, no issues with drain pump. Removed wash plate and tested drain spin cycle and found noise continued. Removed hub and inspected, found minor wear. Replaced hub and installed wash plate and tested. Found unit is only making knocking noise in spin cycle. Removed gear case and installed new. Tested in spin cycle. Found issue with wash basket. Office to schedule appointment when ETA is available. No water leaks present at time of service.; ordrng 1 SEENOTE (SCHEDULE APPOINTMENT ) and 1 W10752719 (basket) and 1 W10876600 (DRAIN PUMP ) and 1 W11283592 (MOTOR )"
Near Round Rock, TX 78665
Wesley
Job Details: 02/01/2019
DRYER WHIRLPOOL WED8500DC0 Arrived on site and found error code for improper voltage from l2. Found working properly at time of service. Airflow still and issue has not been taken care of since last call. Advise customer to have airflow addressed. All else checks good.
Near Lakeway, TX 78738
Paul
Job Details: 02/01/2019
WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer with cleaning issues. Ms stated that she gets poodle hair on her clothing and it doesn’t remove the hair. I explained to me that the washer isn’t going to let all the hair thru the holes in the basket to go down the drain. I advised ms that if the clothes were not real dirty to run them in the dryer first to try and remove the hair before loading them in the washer or brush the clothes before washing them. I ran diagnostics test 51. I found no stored error codes and the unit completed the cycle with all test passing. I did find the washer out of level and leveled the basket and tub in the chassis. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 02/01/2019
MICROWAVE KITCHENAID KBHS109SSS05 "Arrived on job for complaints of microwave not heating. Ran amp test got 1.7 amps. Replaced magnetron tested operation, passed."
Near Austin, TX 78738
Luis
Job Details: 02/01/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 "Arrived on site for no cool. Removed evaporator cover,compressor running no frost on evaporator. Checked evaporator with a uv light,found dye leaking out of heat shrink on evaporator inlet port. Diagnosed leak in evaporator called tech support evaporator is a non serviceable part unit is unrepairable. File #7724069616"
Near Smithville, TX 78957
Joseph C.
Job Details: 02/01/2019
REFRIGERATOR GE GSS20GEWPWW "Arrived on site for “freezing in fresh foods area” complaint. Installed third thermistor. Unit appears to be performing as designed. Left controls where customer had set them to. When unit gets warmer, set them back to normal. No leaks detected, at time of service."
Near Bartlett, TX 76511
Jerry C.
Job Details: 02/01/2019
DISHWASHER KENMORE 665.12773K311 "66512773K311 Arrived to instal previously diagnosed and ordered part. I removed the failed sump and transferred the existing parts. I tested the unit and checked for leaks. Operational test good, no leaks observed during service. From prior service: sump and gasket assembly $109.97 DW310 $209.99 -$50 for second appliance discount. No leaks of the water supply observed during service.
Near Temple, TX 76502
Arthur B.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW8040DW0 Arrived onsite for customer complaint of top load washer not starting and getting error code F6E2 (UI Comm Error). Unit continues to flash F6E2 and will not allow me to enter diagnostics. Unit will need new console assembly and control. R/S for Friday 2/1. All water connections were dry at time of service.; ordrng 1 W10858298 (console assy)
Near Austin, TX 78731
Scott
Job Details: 02/01/2019
COOKTOP JENN-AIR JGC1536BS00 "Arrived on site for one burner having no flame and too much flame on another burner ,found ignite wire in spark mod no completely in , .repinned igniter . As well as found something in orifice spud . Cleaned out spud . Both burners are normal now . No gas leaks detected at time of service . Job complete."
Near The Hills, TX 78738
Paul
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived onsite for the water spiciest still leaking. Ms stated that it stopped dripping for almost 2 days after the previous visit. Need to replace the water line guide and components. Ordering W11031909 GUIDE, W10819546 CLIP, & 67002816 CLIP; WATERLINE. RS for Wed 2/6.; ordrng 1 67002816 (CLIP; WATERLINE) and 1 W10819546 (CLIP) and 1 W11031909 (GUIDE)"
Near Jonestown, TX 78645
James
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and installed new sump assembly. Ran diagnostics to test operation. I found no leaks after repair and the unit is working properly. Job complete
Near Temple, TX 76501
Arthur B.
Job Details: 02/01/2019
DRYER MAYTAG MEDB855DC4 Arrived onsite for customer complaint of loud noises when dryer is tumbling. Customer provided videos. Confirmed noise. Removed from and found blower fan cracked causing noises. Ordering blower fan to complete repair. R/S for Friday 2/1.; ordrng 1 WP697772 (wheel)
Near Spicewood, TX 78669
Leonardo
Job Details: 02/01/2019
RANGE GE JB655SK4SS Arrived on site to test unit for broiler not working and unit making a huge pop. Test unit and found melted broiler element causing element to short and pop. Will need new broiler element WB44X30616 rescheduled for Thursday 2/7 ; ordrng 1 WB44X30616 (BROILER )
Near Austin, TX 78745
Kevin
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect and washer and found and no saved error codes, started a load of four full-size sheets, showed customer how washer measures The clothing and add the appropriate amount of water. Showed customer how items are agitated into the water, washer is operating as designed, no repair is needed at this time. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Jonathan S
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for dishwasher not cleaning dishes. Performed diagnostics mode, no error codes. Tested amp draw to element found within range. Tested hot temperatures from element. Spoke with customer on user care guide and recommend to run a clearer though unit. All tested good, no water leaks present."
Near Austin, TX 78704
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for faulty compressor. Removed compressor and drier installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec. Orion control that came with compressor is wrong,harness does not match with cabinet harness. Installed Orion control that tech ordered,powered unit on compressor powered on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78748
Kevin
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "arrived on site and found that when water dispenser is pressed there is no water flow but valve is energized, if you hold The dispenser button down it will start dripping and then dripping faster and ultimately dispense water. Already added pressure regulator on a previous visit and this had no effect spoke with tech line. Valve, UI, filter head, and add permagum two slightly block return air SR7724047356; ordrng 1 W11162042 (FILTER HOUSING ) and 1 W11203289 (UI) and 1 WPW10179146 (valve-inlt)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 02/01/2019
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for unit not filling with water, found control sending voltage to valves but valves buzzing, replaced valves and tested a load and tested good. No leaks on site"
Near Austin, TX 78719
Joseph C.
Job Details: 02/01/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for “not coming on” complaint. Inspected unit and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78738
Brandon
Job Details: 02/01/2019
RANGE JENN-AIR JGRP436WP02 "Arrived on site to replace control board, after replacing and programming board, unit was not working properly, found faulty appliance manager control, ordering part. ; ordrng 1 W10888661 (cntrl-elec)"
Near Lakeway, TX 78734
Brandon
Job Details: 02/01/2019
COOKTOP JENN-AIR JEC4536BS00 "Arrived on site for customer complaint of unit beeping and turning off during cooking, checked for proper voltage, tested good, called techline and they instructed me to replace power supply control and UIB. Ordering parts. sr# 7724044279; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10260060 (cntrl-elec) and 1 WPW10545377 (cntrl-elec)"
Near New Braunfels, TX 78130
Robert
Job Details: 02/01/2019
REFRIGERATOR FRIGIDAIRE LGHC2342LF "Arrived on job for complaints of no ice and only crushed ice. Found Solenoid stuck in up position. Corrected positioning. Checked water pressure, recommended customer replaces filter."
Near Johnson City, TX 78636
Brandon
Job Details: 02/01/2019
REFRIGERATOR ELECTROLUX EI24RD10QS0 "Arrived on site for customer complaint of doors not aligned properly, found doors needed adjusting, after adjusting unit tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 02/01/2019
OVEN WHIRLPOOL WOD51EC0AS04 Arrived onsite and found bad oven sensor. Replaced oven sensor. All else checks good. Unit is now operating as designed.
Near Jonestown, TX 78645
James
Job Details: 02/01/2019
WASHER AMANA NTW4516FW2 Arrived on site and installed new control. Ran calibration and auto diagnostics. Unit now functions properly and no fault codes found. Job complete
Near La Grange, TX 78945
Joseph C.
Job Details: 02/01/2019
COOKTOP JENN-AIR JGD3430WS00 Arrived on site for “sparking when off” complaint. Inspected unit and found no issues and no leaks
Near Meadowlakes, TX 78654
Cliff
Job Details: 02/01/2019
REFRIGERATOR/TOP GE GYE22HSKHSS Arrived on site to diagnose a refrigerator that is building frost in the freezer. Tested unit and found gapping in cabinet causing frosting. Sealed the gapping with food safe silicone and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Jonestown, TX 78645
James
Job Details: 02/01/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site and installed new inner door, outer door, ui and installation hardware. Tested unit for proper operation and leaks. Found unit working properly and all water connections dry at time of service. Job complete"
Near Killeen, TX 76542
Arthur B.
Job Details: 02/01/2019
DISHWASHER GE GDF620HMJ0ES Arrived onsite for customer complaint of dishwasher not starting but light come on. Removed control panel and found control board shorted where main pump connects. Also found main pump motor burnt up as well. Unit will need control and returning with main pump and drain pump. Next customer available is 2/7. All water connections were dry at time of service.; ordrng 1 WD21X21916 (machine control good) and 1 WD35X10382 (kit - piranha clamps)
Near Manchaca, TX 78652
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Arrived on site for loud noise. Found freezer not running through a defrost cycle. Ran diagnostics E1 error on freezer thermistor short on thermistor. Defrosted evaporator replaced fan motor that includes thermistors.
Near Austin, TX 78738
Luis
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 Arrived on site for freezing in fresh food. Removed diffuser assembly found broken hinge on diffuser door diagnosed unit will need new diffuser assembly. Installed new diffuser powered unit on ran diagnostics on diffuser door opening and closing correctly.
Near Austin, TX 78739
Leonardo
Job Details: 02/01/2019
OVEN WHIRLPOOL KOSE500ESS03 Arrived on site to replace frame glass and door glass. Opened box and found frame glass damage will need to re order part WPW10709147 rescheduled for Monday 2/4 per customers request. ; ordrng 1 WPW10709147 (FRAME GLASS )
Near Austin, TX 78702
Scott
Job Details: 02/01/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 Arrived on site for unit beeping . Found door switch was not functioning properly . Ordering switch . No water leaks detected at time of service . Please call to set return visit ; ordrng 2 W10721454 (switch)s
Near Cedar Park, TX 78613
Lou
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher door rubbing. Upon further inspection, the customer just had the unit installed and the door was rubbing on the right side upper corner. I leveled the unit and the door opened and closed correctly. I placed the unit in diagnostics and tested. The unit operated as designed with no error codes. I recommended types of detergents and rinse aids to use and provided some use and care tips. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 02/01/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of dryer not working, found blown fuse, I replaced fuse, unit tested good."
Near Driftwood, TX 78619
Brandon
Job Details: 02/01/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of F5E1 error code during self clean. Called techline, tested door latch, latch tested good, I reset control and cleared error codes, unit tested good. 7724047925"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced UI and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for UI to sync. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced UI and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for UI to sync. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site. Replaced UI and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for UI to sync. All functions tested OK. No leaks present. Job complete"
Near Austin, TX 78723
Scott
Job Details: 02/01/2019
RANGE KITCHENAID KSGG700ESS0 Arrived on site for fan error code .tried hard reset and control reset . Got error again in preheat . Replaced blower fan . Ran successfully a pre heat . No gas leaks detected at time of service .job complete .
Near Leander, TX 78641
Lou
Job Details: 02/01/2019
DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer door. Upon inspection, I found that the top left corner of the door was warped and not sealing properly. I am ordering the inner and outer door panels, the front chassis panel, both hinges, nameplate and strike and will return with the door catch and CNOTE LSO. Due to out of stock parts, the office will need to schedule return service. No lint observed during service.; ordrng 1 CNOTE (LSO) and 1 W10614976 (door) and 1 W10850024 (hinge) and 1 W10850044 (hinge) and 1 W10875869 (panel) and 1 W11133036 (DOOR) and 1 W11163826 (STRIKE ) and 1 WPW10393264 (nameplate)"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 02/01/2019
OVEN KITCHENAID KOSE500ESS01 Arrived on site to diagnose an oven that is making unusual noise. Found blower cover/upper unit panel shifted due to heat wear causing loud vibration noise. Adjusted cover and tightened conv fan screws as they were loosening. Tested unit and found all is working properly at this time.
Near Burnet, TX 78611
Cliff
Job Details: 02/01/2019
WASHER MAYTAG MVWC416FW1 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found hot water valve solenoid leaking. Water valve assembly will need to be replaced to complete repairs. Return date is set for 2/4/19.; ordrng 1 W11210459 (VALVE)
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL ED2KVEXV001 "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced icemaker and cycled, all functions tested ok. Check#5078. No leaks present. Job complete."
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL ED2KVEXV001 "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced icemaker and cycled, all functions tested ok. Check#5078. No leaks present. Job complete."
Near Seguin, TX 78155
Diego G.
Job Details: 02/01/2019
REFRIGERATOR WHIRLPOOL ED2KVEXV001 "Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced icemaker and cycled, all functions tested ok. Check#5078. No leaks present. Job complete."
Near New Braunfels, TX 78132
Robert
Job Details: 02/01/2019
DRYER WHIRLPOOL WED92HEFC0 Arrived on job for complaints of not drying. Tested cycle found no heat. Inspected heating element found open. Replaced heating element. Ran test cycle and heating returned.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 02/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit not filling with water. Found valve receiving voltage and buzzing, water was on, replaced valve and tested good. No leak on site"