Near Georgetown, TX 78628
Jonathan S
Job Details: 03/20/2019
DRYER ROPER RED4516FW "Arrived on site for dryer not starting. Performed diagnostics and tested voltage to unit, found within range. Gained access to fuses and element. Found opened thermal fuse. Removed failed thermal fuse and installed new. Tested operation, all tested good. Recommend to have dryer vent cleaned."
Near The Hills, TX 78738
Brandon
Job Details: 03/20/2019
MICROWAVE KITCHENAID KCMS2055SSS0 "Arrived on site for customer complaint of unit not working, found wire on door switch not making contact, I tightened wire connection, unit tested good. Collected payment on cc"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock for washer. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock for washer. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock for washer. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Kevin
Job Details: 03/20/2019
OVEN WHIRLPOOL WFE515S0ES1 "Arrived on site Resident is experiencing items overcooking in oven, found range is calibrated up +30 degrees. Adjusted it back to 0, also replaced sensor and after preheating temperature float is correct. Found all elements are heating properly. Took 1 picture. Job complete"
Near Austin, TX 78730
Scott
Job Details: 03/20/2019
REFRIGERATOR GE ZISB420DMA "Arrived on site , unable to access over head to gain access to control board . Request previous tech PR. No water leaks detected . Call to set return visit . ; saved tckt"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/20/2019
ICE MACHINE KITCHENAID KUID308ESS2 "Unit was repaired in shop. Today I delivered, reinstalled, and tested unit in the home. All water connections were dry."
Near Salado, TX 76571
Al
Job Details: 03/20/2019
WASHER MAYTAG MVWX655DW1 Arrived to inspect washer not advancing past sensing mode. Confirmed the complaint and removed and replaced the housing. Reassembled and tested the unit and unit tested as designed.JOB COMPLETE
Near Austin, TX 78731
Paul
Job Details: 03/20/2019
OVEN JENN-AIR JJW2427DB00 Arrived onsite to replace the previous diagnosed parts. I replaced the console and set it up. I found the UI version on the one replaced to be 10.00 and it needs to be version 14.00 or higher per technical service pointer W11251040. Ordering c-notes & W11236891 CONSOLE.; ordrng 1 C-NOTES (REQUESTING ADDITIONAL LABOR TO RETURN BECAUSE WE ARE GETTING OLD CONSOLES WITH THE WRONG UI SOFTWARE VERSION.) and 1 W11236891 (CONSOLE)
Near Austin, TX 78723
Wesley
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW8500DW5 Arrived on site and found unit off balance and not completing spin cycle. Leveled tub and calibrated. Unit is now operating as designed. Advised customer on use and care.
Near Austin, TX 78757
Wesley
Job Details: 03/20/2019
DRYER WHIRLPOOL WED92HEFW0 Arrived on site and diagnosed as rattle from frame. Returning with second man to repair with parts already on order; ordrng 1 2MAN
Near Round Rock, TX 78681
Jonathan S
Job Details: 03/20/2019
RANGE AMANA AGR5330BAS Arrived on site for range front left burner not igniting. Inspected unit and work area. Found burner cap not setting correctly. Made an adjustment to burner cap. Tested all burners and oven. All tested good. Spoke with customer on user care guide.
Near Austin, TX 78728
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for no cool, found comp not running replaced start dev and tested good no leaks on site"
Near Austin, TX 78759
Wesley
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDHE404DSS0 Arrived on site and replaced lower racks per customer concern. Completed repair and advised customer and charged balance.
Near Austin, TX 78727
Joseph C.
Job Details: 03/20/2019
WASHER WHIRLPOOL NTW4516FW2 "Arrived on site for “no lights and no water entering unit” complaint. Inspected unit and reset with calibration. No issues detected, at time of service. No leaks detected, at time of service.
Near Lago Vista, TX 78645
James
Job Details: 03/20/2019
RANGE KITCHENAID KSGB900ESS2 Arrived on site and tested operation. I found the odor of gas coming from regulator. Used bubble solution but I was unable to locate exact leak location as the connections were not leaking. Installed new regulator and tested. I found no more gas leak and unit working properly. Job complete
Near Manor, TX 78653
Steve C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for the unit is not working properly. Customer advised that the unit is freezing food in the middle section of the fresh food compartment. Found a dial for the refrigerator is set to the coldest setting. There is proper airflow but the returning air vent is blocked. Called Whirlpool Sr#7724420288 David and advice to put the Settings back to the recommended. Instructed the customer not to block the returning air vent and not to put food all the way to the back of the shelf. Unit is working properly and all water connections were dry at the time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 03/20/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for unit not making ice. Found that the water distributor hose had come loose and was unable to circulate water out of reservoir and over evaporator plate. Reconnected hose and unit now pumps water properly. All water connections are dry.
Near , TX 78610
Kevin
Job Details: 03/20/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and inspected parts and bracket appears to be defective or already used. Glass door panel also appear to of been open previously, will need to re-order and parts research high heat double sided tape specifically for oven door.; ordrng 1 HIGHHEATDOUBLESIDEDTAPE (NO FOAM TAPE PARTS RESEARCH ) and 1 W11105139 (brkt-glass) and 1 W11176456 (GLASS DOOR)"
Near Marion, TX 78124
Diego G.
Job Details: 03/20/2019
FREEZER WHIRLPOOL WRX735SDHZ "Arrived on site for complaints of freezer creating moisture. Found door not sealing properly, made adjustment to door by repositioning. Moisture went away, no leaks detected at time of service."
Near Marion, TX 78124
Diego G.
Job Details: 03/20/2019
FREEZER WHIRLPOOL WRX735SDHZ "Arrived on site for complaints of freezer creating moisture. Found door not sealing properly, made adjustment to door by repositioning. Moisture went away, no leaks detected at time of service."
Near Marion, TX 78124
Diego G.
Job Details: 03/20/2019
FREEZER WHIRLPOOL WRX735SDHZ "Arrived on site for complaints of freezer creating moisture. Found door not sealing properly, made adjustment to door by repositioning. Moisture went away, no leaks detected at time of service."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrive do. Sote for u it leaking from top and not ice, found water tube grommet has hole casing leak and no ice. Water turned off and ice maker off. Contact girlfriend maddie for schedule and prior arrival. She will not be home till 4pm No leaks on site ; ordrng 1 67006317 (tube-water)"
Near Austin, TX 78749
Luis
Job Details: 03/20/2019
REFRIGERATOR FRIGIDAIRE FFHS2611PF0 Arrived on site for faulty icemaker diagnosed failed icemaker not running through a harvest cycle. Removed failed icemaker installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/20/2019
OVEN AMANA AGR5330BAS3 "Arrived on site for unit too cold, set to 350 got an average of 334, calibrated unit +20*. No gas leaks on site"
Near Austin, TX 78738
Leonardo
Job Details: 03/20/2019
COOKTOP KITCHENAID KGCU467VSS01 Arrived on site to test unit for flames to low. Test unit and found bad regulator. Called builder and he said he will look in to buying a new one or talking to whirlpool.
Near Kyle, TX 78640
Leonardo
Job Details: 03/20/2019
DISHWASHER FRIGIDAIRE FGID2466QD "Arrived on site for complaints of dishwasher not draining. Test found no power going to the unit, checked power no power at outlet found breaker tripped. Turned breaker on test unit 3 times, all 3 times unit drained all functions correctly working."
Near Sun City, TX 78628
Jonathan S
Job Details: 03/20/2019
RANGE AMANA WFG320M0BB2 "Arrived on site for range front left burner not igniting. Per diagnostics and tested cooktop burners. Found burner head chamber had minor defect. File chamber down. Tested burner, operating as designed. Tested all other operations. All tested good. Spoke with customer user care guide."
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
DRYER WHIRLPOOL MED8200FC2 "Arrived on site for customer complaint of unit leaking, found spray nozzle was spraying water directly onto door and the door seal was not sealing causing unit to leak during use. Ordering spray nozzle cap, door, and seal. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10211950 (seal) and 1 W10672683 (housng-out) and 1 W11100488 (NOZZLE ) and 1 W11229601 (DOOR)"
Near San Marcos, TX 78666
Kevin
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and inspected refrigerator and found. Water dispenser is not giving any water but valves can be heard energizing. Ran test 57 and icemaker cycle properly. Ran test 45 and icemaker did not fill but valves are energizing here as well. Disconnected incoming water supply line from water filter housing and water will dispense here. Tried other side and water filter housing is good. Disconnected waterline from door dispenser to do all valves and the water inside of it drains out immediately from the dispenser this waterline is good. Sound reservoir is frozen. Recommended that customer defrost the refrigerator for at least 24 hours. If refrigerator will still not dispense water after they defrost, a new reservoir will be needed. reservoir is $74.72. Customer will contact the office if they want to replace the reservoir. No water leaks from connections at time of service, job complete"
Near Austin, TX 78725
Joseph C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL W8TXEWFVB00 "Arrived on site for “fresh foods not cooling” complaint. Inspected unit and found bimetal not engaging, while evaporator is covered in ice. Ordering defrost timer, freezer harness and hoods(broken). Return for repairs on Thursday 03/21. No leaks detected, at time of service.; ordrng 1 4388931 (timer,defrost adapt) and 1 W10183127 (harns-wire FREEZER) and 2 WP2316186 (hood&foil)s"
Near Kyle, TX 78640
Brandon
Job Details: 03/20/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of noise issue and burning smell, found roller wheels and idler were worn down, and drum cracked, ordering drum. I replaced the repair kit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10757750 (drum assy)"
Near Sun City, TX 78628
Jonathan S
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for dishwasher door not closing. Inspected work area and unit. Found right friction pad had broken. Installed new pad. Performed diagnostics mode and tested operation. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/20/2019
COOKTOP KITCHENAID KICU500XBL01 "Arrived on site for cooktop not powering on. Performed diagnostics mode and tested unit. Tested voltage to unit. Disassembled unit and removed failed module with UI. Installed new and programmed control. Tested all burners, all tested good."
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site. Replaced main control, MCU, harness and pump assembly. Lights from panel were lighting up randomly and could not start unit. Made it to attempt to put old main board back and still same issue. Verified all connections and check continuity through all wires all checked OK. It has been 3 main boards and 2 pump assembly, harness and mcu. Spoke to CS and will address call. No leaks present. Job complete."
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site. Replaced main control, MCU, harness and pump assembly. Lights from panel were lighting up randomly and could not start unit. Made it to attempt to put old main board back and still same issue. Verified all connections and check continuity through all wires all checked OK. It has been 3 main boards and 2 pump assembly, harness and mcu. Spoke to CS and will address call. No leaks present. Job complete."
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site. Replaced main control, MCU, harness and pump assembly. Lights from panel were lighting up randomly and could not start unit. Made it to attempt to put old main board back and still same issue. Verified all connections and check continuity through all wires all checked OK. It has been 3 main boards and 2 pump assembly, harness and mcu. Spoke to CS and will address call. No leaks present. Job complete."
Near Austin, TX 78703
Wesley
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Ordering correct door and returning. Incorrect door ordered. Just the skin.; ordrng 1 W11117588 (door/mw)
Near San Marcos, TX 78666
Robert
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on job for complaints of no ice. Fran diagnostics and got E2 code and no motor operation. Replace icemaker and run harvest. No leaks detected
Near Austin, TX 78757
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived back on site for ice door replacement, replaced and tested good, no leaks on site"
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site. After replacing pump assembly found error code F 26 lost from communication from CCU. Replaced cCCU and still same issue. Found connector for pump shorted and caused pump and control to go bad. will need to replace harness, control and pump to repair unit. Allow two hours for repair. 2 man job. Office to reschedule; ordrng 1 2MANJOB (2 MAN JOB ) and 1 CNOTES (CNOTES ) and 1 W10192966 (cntrl-elec) and 1 W10192993 (harns-wire) and 1 W10465252 (pump-water)"
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site. After replacing pump assembly found error code F 26 lost from communication from CCU. Replaced cCCU and still same issue. Found connector for pump shorted and caused pump and control to go bad. will need to replace harness, control and pump to repair unit. Allow two hours for repair. 2 man job. Office to reschedule; ordrng 1 2MANJOB (2 MAN JOB ) and 1 CNOTES (CNOTES ) and 1 W10192966 (cntrl-elec) and 1 W10192993 (harns-wire) and 1 W10465252 (pump-water)"
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site. After replacing pump assembly found error code F 26 lost from communication from CCU. Replaced cCCU and still same issue. Found connector for pump shorted and caused pump and control to go bad. will need to replace harness, control and pump to repair unit. Allow two hours for repair. 2 man job. Office to reschedule; ordrng 1 2MANJOB (2 MAN JOB ) and 1 CNOTES (CNOTES ) and 1 W10192966 (cntrl-elec) and 1 W10192993 (harns-wire) and 1 W10465252 (pump-water)"
Near Manor, TX 78653
Steve C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for the unit freezer has frost buildup. Tested the unit and found the slides are defective due to hard to open the freezer door and not closing properly. Replaced both slides and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Kevin
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Arrived on site and inspected refrigerator and found no ice production, customer is experiencing temperatures between 10-30 degrees uploaded one pic of thermometer showing 30 degrees. Inspected evaporator and found frost pattern isn’t good. Took 1 pic. A sealed system repair will be needed to correct issue. Send pictures to DW and LM. No water leaks from connections at time of service.; ordrng 1 SF8404 (STUB) and 1 W10475477 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator)"
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to replace housing. Replaced housing test unit all functions working properly. No leaks present at time of service.
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to replace housing. Replaced housing test unit all functions working properly. No leaks present at time of service.
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to replace housing. Replaced housing test unit all functions working properly. No leaks present at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 03/20/2019
WASHER MAYTAG MVWC200XW1 Arrived onsite for customer comfort top load washer not spinning out clothes. Ran diagnostics and found error code F7E1 (Basket Speed Fault). Did tachometer test and found actuator not sending speed. Removed and replaced actuator and capacitor. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Temple, TX 76502
Arthur B.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW7500GW0 Arrived onsite for closing complaint of top load water leaving residue on clothes. Removed washplate and found some lint build up. Removed build up. Found also valve leaking into dispenser. Removed and replaced water valve. Reassembled and tested unit. No water leaks found. All water connections were dry at time of service.
Near Austin, TX 78736
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 Unit 10305. Arrived on site for door issues. Found no damage to doors. Found gasket not sealing to cabinet repaired gap between gasket and cabinet checked door seal good
Near Temple, TX 76502
Steve C.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW7500GW0 Arrived on site for the unit wash plate bolt broke. Tested the unit and found the wash plate bolt broke in half and is stuck in the gear case. Replaced the gear case and bolt. Calibrated the unit and unit works properly. All water connections were dry at the time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/20/2019
COOKTOP KITCHENAID KICU500XBL01 Arrived on site and no answer at door or phone. Contacted office. Tagged door at 8:35
Near Austin, TX 78726
Lou
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher with no power. Upon further inspection, I found the unit unresponsive. I found that it is hardwired and I turned the switch on and nothing happened. I checked the breaker..turned it off and then back on and checked the unit and still nothing. I checked voltage at the junction box and there was no voltage. I checked voltage at the control as well and nothing. I advised the customer that there was no voltage to the unit and they would need to contact an electrician to look at the wiring at the hardwire switch and the breaker. Advised that once the wiring was checked and the unit still did not operate to contact the office too schedule service. No water leaks observed during service, job completed."
Near Austin, TX 78757
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for ice maker leaking in to door, found ice buil at bottom of bucket, infected and found ice door chute not sealing , advised customer, customer agreed to replaced. No leaks on site ; ordrng 1 W11175839 (ICE DOOR )"
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site replaced broken belt, cam, and shield. Water connections are dry and all operations are normal after repairs."
Near Leander, TX 78641
James
Job Details: 03/20/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and tested operation. I found the spark modules working properly. Tested outlet and found that the hot and neutral are reversed causing constant spark. Instructed customer of findings and recommended to contact the builder to have licensed electrician repair outlet. Job complete
Near Woodway, TX 76712
Al
Job Details: 03/20/2019
OVEN KITCHENAID KODE500ESS02 Arrived to install previously ordered part. Removed and replaced the motor fan. Reassembled the unit and unit tested as designed.JOB COMPLETE
Near Manor, TX 78653
Steve C.
Job Details: 03/20/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for the units knob is broken. Tested the unit and found the right rear burner knob is broken. Found the knob is broken due to thermal heat. Will need to order the knob.; ordrng 1 WPW10339442 (knob)
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site. Check for water valve issues. Found thermistor bad on water valve. When attempting to replace water valve found new water valve damage in box. Will need to re-order housing assembly to repair unit. Rescheduled for 3/19/19; ordrng 1 W11172234 (HOUSING )
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site. Check for water valve issues. Found thermistor bad on water valve. When attempting to replace water valve found new water valve damage in box. Will need to re-order housing assembly to repair unit. Rescheduled for 3/19/19; ordrng 1 W11172234 (HOUSING )
Near Seguin, TX 78155
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW2 Arrived on site. Check for water valve issues. Found thermistor bad on water valve. When attempting to replace water valve found new water valve damage in box. Will need to re-order housing assembly to repair unit. Rescheduled for 3/19/19; ordrng 1 W11172234 (HOUSING )
Near Killeen, TX 76549
Arthur B.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for tenant complaint of top load washer “COLD WATER” valve broken. Confirmed issue. Removed and replaced inlet valve assembly. Reassembled. Turned water on. No leaks found. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78736
Leonardo
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replaced mag cap and diode and install new hard mount ordered per previous technician. Replaced all parts test unit and unit test good job complete. Unit heating correctly requesting for double labor.
Near Cedar Park, TX 78613
James
Job Details: 03/20/2019
FREEZER WHIRLPOOL EV161NZTQ00 Arrived on site and installed new heater. Tested defrost circuit and found defrost timer is not energizing heater. I found the motor on the defrost timer not turning. Installed new defrost timer and tested. Unit now working properly and instructed customer to allow 24 hours for unit to reach temp. Job complete
Near Austin, TX 78726
Lou
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 "arrived on site to inspect microwave lights. Upon further inspection, I found that the venthood light did not come on. I removed the light bulb and found it burnt out. I quoted the customer $7.58 for the bulb and they agreed to purchase it. I replaced the light and it still did not come on. I removed and replaced the main control and tested ad the unit operated as designed. Job completed."
Near Elgin, TX 78621
Joseph C.
Job Details: 03/20/2019
WASHER MAYTAG MVWB850YW0 "Arrived on site for “noisy spin cycle” complaint. Per my previous diagnosis, removed and replaced shaft and bearings. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for no spin condition. Found unit to have failed lid switch. Replaced lid switch and calibrated unit. Unit will also need pulley, belt, and belt shroud. All water connections are dry.; ordrng 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/20/2019
OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site for oven not cooking properly. Performed temperature test and measured cycles. Performed diagnostics mode and checked for error codes, none found. Spoke with customer on rapid bake mode and standard bake. Spoke with customer on user care guide. All tested good."
Near Austin, TX 78744
Scott
Job Details: 03/20/2019
WASHER MAYTAG MVWC425BW1 "Arrived on site , replaced washplate . Hub looked in good condition . Ran test cycle and calibration , all checke normal . No water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
James
Job Details: 03/20/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and tested operation. I found that when a burner is lit the other igniters continue to spark. Unit will need new spark. Souls to repair; schdld next appmnt for 3/15 FRI !
Near Austin, TX 78726
Lou
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, just before testing temps, I heard the ice maker harvest and dispense ice then the water dispensed into the tray. Temp readings were RC=36 and FC=16. Checked both evaps and both were good. Placed unit in diagnostics and tested and all tests for the ice maker ad thermistors were good. I found where the ic ebony door gasket was badly gapped causing moisture around the ice box opening. Ice box was mounted flush and all the way back against the back of the RC cabinet. I am ordering the fc Evap motor/thermistor, UI, control, ice bin door and return with prescreened parts. No water leaks observed during service. Scheduled return service for 03/19/19.; ordrng 1 W10894103 (cntrl-elec) and 1 W11162119 (DOOR-ICE) and 1 W11249952 (MOTOR-EVAP) and 1 WPW10624574 (cntrl-elec)"
Near Johnson City, TX 78636
Robert
Job Details: 03/20/2019
DISHWASHER MAYTAG MDB8959SFZ4 Arrived on job for complaints of rack falling. Found track damaged replaced both sides. After replacement test operation
Near Austin, TX 78726
Lou
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered parts. When I went to open the box labeled W10894103 for the UI I found that packaged was half of a dishwasher control. I notified the office of the issue and advised the customer that I would have the office call him and reschedule service. I am ordering UI and will return with the ice bin door, FC evap motor and main control. No water leaks observed during.; ordrng 1 W10894103 (cntrl-elec)"
Near Woodway, TX 76712
Steve C.
Job Details: 03/20/2019
OVEN KITCHENAID KODE500ESS02 Arrived on site for the unit is not heating properly and the unit is making a loud rumbling noise. Tested both ovens and found both ovens were at 341 degrees when set to 350 degrees. Also found the convection fan motor for the upper oven is extremely loud. Calibrated the units for both ovens 10° more. Will need to order the convection fan motor for the next visit. Customer needs a PM appointment due to doctors visit in the morning.; ordrng 1 CNOTE (PM APPOINTMENT ) and 1 W10860984 (motor-fan)
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
WASHER MAYTAG MVWC5ESXW0 Customer said unit was working again and didn’t need service.
Near Killeen, TX 76549
Arthur B.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB05 "Arrived onsite for tenant complaint of water leaking from top mount refrigerator. Removed back access cover and inspected water inlet valve. Found water fed tube was not securely seated to water valve. Secure water feed tube and reassembled. Turned water on and observed icemaker. Found when icemaker called for water, no leaks were found. No other issues found."
Near Austin, TX 78730
Paul
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the upper dish rack and the door gasket. The rack is pulling out and sliding in as designed now. Call complete.
Near Cedar Park, TX 78613
James
Job Details: 03/20/2019
FREEZER WHIRLPOOL EV161NZTQ00 Arrived on site and tested operation. I found large amount of ice in the bottom of the unit and the unit cooling but not to proper temp. Accessed evaporator and found that the evaporator has frozen over due to failed defrost heater. Due to the amount of ice I instructed customer to leave the unit off so it will thaw when returning for repair. I will return with the defrost timer and bi metals on return trip. ; ordrng 1 WP3-80405-003 (heater)
Near Elgin, TX 78621
Joseph C.
Job Details: 03/20/2019
WASHER MAYTAG MVWB850YW0 "Arrived on site for “noisy operation” complaint. Disassembled unit and found worn bearings. Found bearing kit opened and incomplete. Customer not happy, at all. Scheduled return visit for 03/21. No leaks detected, at time of service. Will collect fees, when work is complete. Parts are $; ordrng 1 W10435302 (bearing)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not cleaning dishes. Per diagnostics mode, no error codes. Tested amp draw to heater and found within range. Measured incoming water temperature, found within range. Tested for hot temperatures at end of test cycle. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/20/2019
VENTHOOD KITCHENAID KXW9736YSS00 Arrived on site for vent hood making rattling sounds. Inspected unit and found filters not in correct placement. Corrected filters and tested unit. All tested good.
Near Austin, TX 78744
Kevin
Job Details: 03/20/2019
WASHER MAYTAG MVWC425BW1 "Arrived on site and inspected washer have found gear case was replaced on first visit, and wash plate was replaced on second. inspected hub again and It can still be removed from gear case without removing locking fork. Hub will need to be replaced due to the teeth being worn down and it can lift off with no locking fork. No water leaks from connections at time of service.; ordrng 1 W10528947 (drive hub kit)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/20/2019
OVEN KITCHENAID KOCE507ESS06 Arrived on site for intermittent operation. Found that the right side door interlock was binding. Remove unit from wall and replace right side interlock assembly. Unit now he eats and operates properly with no problems.
Near Johnson City, TX 78636
Robert
Job Details: 03/20/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Arrived on job for complaints of temperature too cold in refrigerator test thermistor found it out of range ; ordrng 1 W10902214 (thermistor)
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 "Arrived on site for customer complaint of light not working underneath unit, I found unit was working as designed at time of service."
Near Austin, TX 78730
Cliff
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to diagnose a dishwasher with a upper rack rubbing on door seal. Found upper rack worked and bowed. Upper rack and door gasket will need to be replaced at the same time to complete repairs. Return date is set for 3/19/19.; ordrng 1 W10728863 (dishrack)
Near Temple, TX 76502
Steve C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Arrived on site to replace the filter head due to leaking water in between the water filter and filter head. Replace the filter ahead and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78757
Joseph C.
Job Details: 03/20/2019
DRYER WHIRLPOOL WHD5090GW0 "Arrived on site for “F01 and F04 error codes” complaint. Inspected unit and found control to be faulty. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78757
Wesley
Job Details: 03/20/2019
WASHER WHIRLPOOL WFW5090GW Arrived on site for complaint of toeplate falling off exposing filter. Corrected toeplate position and secured. Unit toeplate now properly protecting filter.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/20/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site for cooktop have metal strip hanging in front. Checked insulation instructions for part that was placed on cooktop. Found parts were added to cooktop and not mounted to cabinets. Spoke with customer to see if they would like them removed or mount to inner cabinet. Cus stated to remove if not needed. Removed metal strips. Tested all other operations. All tested good.
Near Austin, TX 78759
Joseph C.
Job Details: 03/20/2019
OVEN WHIRLPOOL RBD275PDB12 "Arrived on site for “loose control panel” complaint. Inspected unit and found right mounting screw had snapped plastic housing off and allowed control panel to flex. Attempted to rectify problem, by using larger headed screw, to no avail. Contacted DW and received recommendation that customer contact part distributor, to try to get new part. If so, we will come back out and install new part."
Near Georgetown, TX 78633
James
Job Details: 03/20/2019
OVEN KITCHENAID KOCE507ESS06 Arrived on site and tested operation. I found microwave door barely making contact with switches through the right interlock. Unit will need right side interlock assembly to repair. Office to schedule return visit; ordrng 1 W11241293 (INTERLOCK ASSEMBLY )
Near Austin, TX 78704
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Arrived on site for unit tripping breaker during defrost cycle. Removed defrost control installed new defrost control powered unit on compressor and fans running.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDE70FXSS3 "Arrived on site for dishwasher tub gasket coming lose and blue run light not working. Performed diagnostics mode, found error code 6-3 suds buildup and 6-6 float switch activated. Monitored test cycle, no leaks were found. Disassembled door and inspected for signs of water none found. Corrected UI harness and tested in normal run mode and found blue light working. Inspected door gasket and found it had been stretched and will need replaced. Removed failed gasket and installed new. Performed diagnostics mode and monitored cycle. All tested good, no water leaks present. Spoke with customer on running dishwasher magic cleaner through unit. Paid in full on credit card."
Near Austin, TX 78734
Cliff
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washer that is not balanced properly. Tested unit and found gear case leaking oil. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/20/2019
DISHWASHER GE PDWT380R10SS "Arrived on site for dishwasher leaking. Performed diagnostics mode and tested unit. Removed kick plate and found junction box cover missing (see SD-QuickPic). Found unit leaking at sump inlet. Attempted to correct clamp and found sump inlet will need replaced with impeller kit assembly. Due to insulation, unit will need to be uninstalled to repair (see SD-QUICKPIC). Possible up to 2 hours for repair. ; ordrng 1 SEENOTE and 1 WD18X10026 (sump inlet) and 1 WD19X10038 (impeller kit asm)"
Near Temple, TX 76502
Steve C.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Arrived on site for the unit is not making ice. Customer advised that he defrosted the unit and turn it back on and now the water is leaking from the filter head housing. Found no water is dispensing or not going to the icemaker. Will need to order the filter head housing and will use the icemaker if needed on the next visit.Found the unit will still continue to drip after the valve behind the unit is turned off. Advise the customer to call a plumber to fix the supply valve.; ordrng 1 W10861009 (head-filtr)
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW8000DW5 "Arrived back on site for housing replacement, replaced housing and tested good with no leaks on site."