Near Pflugerville, TX 78660
Cliff
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling. Found unit not defrosting due to defrost heater not fully wired from manufacturing. Re-wired heater assembly properly and found all is now working properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
James
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site and found unit leaking from bottom of freezer. I found ice build up under freezer drawer and inside evaporator drain. Cleared ice and found restriction in drain tube. Cleared drain tube and tested operation. Unit tests good and water draining properly from evaporator to drain pan. Job complete
Near Austin, TX 78757
Cliff
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site to replace drip pans for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time.No leaks were found at time of service.
Near Buda, TX 78610
Kevin
Job Details: 08/02/2019
WASHER MAYTAG MVWB835DC3 "Arrived on site and found F6E2 and F6E3 error codes, replace control panel and control board and ran test 52 to calibrate washer. Washer is still connected to a GFCI And shares outlet with the gas dryer, Explained to homeowner that this is likely to cause problems. All function has returned spoke with tech line to report 7725502786
Near Seguin, TX 78155
Brandon
Job Details: 08/02/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for customer complaint of unit not heating, found power supply issue, instructed customer to call electrician."
Near Austin, TX 78748
Ron
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer filling and draining without washing at all. Entered diagnostic mode recalled error codes f8e1 long fill / f7e5 shifter fault / f7e6 motor fault. Customer advised washer has been work Determined water supply was turned off, turned supply on noticed sporadic issues with valve operation, also board appeared to log a new code and receiving sporadic operation after initially passing calibration. Installed new control board and valve. Noticed cold water valve faucet would not turn completely off. After installing valve and control noticed cold water faucet at the wall is leaking constantly ( if you turn it off it would leak slowly but once on the leak becomes somewhat stronger. All connection at the washer washer were dry but wall faucet needs to be addressed by a plumber"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW9151YW00 Arrived on site for unit that will not operate. Inspected unit and found that the drain pump is bound up. Unit will need a new drain pump and hose clamps.
Near Hutto, TX 78634
Joel G.
Job Details: 08/02/2019
MICROWAVE GE JVM1750DP2BB "Arrived on site to diagnose microwave touch pad not responding. Replaced shorted main board and UI.Verified operation."
Near Cedar Park, TX 78613
Lou
Job Details: 08/02/2019
COOKTOP WHIRLPOOL W5CG3024XS01
Near Wimberley, TX 78676
Brandon
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW5500XW0 "Arrived on site for customer complaint of unit not completing cycles, found faulty control, unit could not establish proper water levels. I replaced control, unit tested good."
Near Austin, TX 78717
Lou
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRFC604FSS00
Near Round Rock, TX 78664
Cliff
Job Details: 08/02/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to replace control panel for oven. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78759
Joseph C.
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT790SLYM3 "Arrived on site for “leaking from lower front of unit” complaint. Inspected unit and found tub seal to be worn and not making positive contact with inner door. Ordering new seal No other leaks detected, at time of service.; ordrng 1 W10300924V (door seal)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2019
DISHWASHER JENN-AIR JDB9000CWP2 "Arrived on site to repair dishwasher or port drying results. Tested unit and found a failed optical water indicator code, 3/1. Replaced and the OWI and tested. All water connections are dry. Informed customer that the first cycle will now be approximately four hours due to indicator replacement."
Near Austin, TX 78739
Luis
Job Details: 08/02/2019
REFRIGERATOR KENMORE 106.566935
Near Austin, TX 78757
Cliff
Job Details: 08/02/2019
DISHWASHER IKEA IUD7555DS3 Arrived on site to replace drain line for dishwasher. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78701
Scott
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL GU3100XTVS "Arrived on site for arm snapping off . Found upper spray arm had broken . Ordering spray arm No water leaks detected at time of service . Please call to set return ; ordrng 1 W10222037 (arm-spray)"
Near Hewitt, TX 76643
Arthur B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived onsite for customer complaint of ice clumping up in ice bin. Upon inspection, found ice bin cracked on bottom. Removed and replaced ice bin. No other issues found. All water connections were dry at time of service."
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and found icemaker is not operating properly, after replacing it recommended that customer turn icemaker operation off when they are not using this home. No water leaks from connections at time of service, job complete."
Near Austin, TX 78732
Luis
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 Arrived on site for no ice. Found fill tube frozen diagnosed unit will need a new fill tube assembly. ordering fill tube and icemaker. ; ordrng 1 W10347267 (FITTING)
Near McDade, TX 78650
Steve C.
Job Details: 08/02/2019
MICROWAVE UNKNOWN UMV1160CB3
Near Harker Heights, TX 76548
Al
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL JMW2430WS02
Near Austin, TX 78735
Robert
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of not spinning. Gearcase makes noise and latch not locking properly. Replaced latch but new part not working properly will need another latch.; ordrng 1 W11035751 (gearcase) and 1 W11307244 (LATCH )
Near , TX 78602
Steve C.
Job Details: 08/02/2019
DRYER WHIRLPOOL WED4815EW0 Arrived on site for the unit is not heating. Tested the unit and found the cut off fuse has no continuity. Replaced the fuse and all connections and element check good. Advise customer to clean the air vents.
Near Austin, TX 78751
Joseph C.
Job Details: 08/02/2019
RANGE GE JGAS640RM1SS Arrived on site for “right rear ignitor not sparking” complaint. Inspected unit and found ignitor harness and spark module to be shorted. Removed and replaced spark module and ignitor harness. Tested unit. Unit is performing as designed. No leaks detected at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/02/2019
WASHER MAYTAG MVWB835DW2 "arrived on site to inspect washer making squeaking noises during spin. Upon further inspection, the customer provided a video on her phone of the unit making the noise. I observed the spin cycle and squeaking badly. I placed the unit in diagnostics showing no error codes. Unit operated as designed. I tested the spin mode #11 in manual test mode and once the unit got to max spin speed, I stopped the test and towards the end of the basket spinning, the unit squeaked. The unit vibrated more than normal also. I found that the basket was not centered and the unit was not level. I tilted the unit back and lowered the leveling feet and then leveled the unit and retested. I allowed the basket to spin for approximately five minutes and when I stopped it and it slowed down it did not squeak and the unit did not vibrate as bad. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
Cliff
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site to diagnose and refrigerator that is making abnormal noise. Found compressor lines rattling against frame. Repositioned lines to eliminate noise and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76711
Arthur B.
Job Details: 08/02/2019
DRYER FRIGIDAIRE FFLE3911QW0 Arrived onsite for customer complaint of dryer not heating on combo unit. Removed bulkhead and found element shorted out. Removed and replaced element and reassembled.Tested unit. Unit now heats and tumbles as intended. Dryer vent clean of lint at time of service.
Near Austin, TX 78746
Scott
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no cool . Ran temp checked freezer was 5 and fresh was 40. Found some frost build up around freezer on left side . No frost in fresh food . All fans are working .Ordering gasket and both bracket rails . No water leaks detected at time of service . ; ordrng 1 W10407216 (gasket-fip) and 1 W10625069 (bracket) and 1 W10625070 (bracket)
Near Lorena, TX 76655
Arthur B.
Job Details: 08/02/2019
OVEN WHIRLPOOL WEE745H0FS1 Arrived onsite for customer complaint of range getting error F2E1 (Stuck Key) and not responding. Removed and replaced control and membrane. Reassembled. Powers up unit. All functions and features work as intended. No other issues found.
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/02/2019
REFRIGERATOR KENMORE 795.7402341 Arrived on site for refrigerator not cooling. Customer stated that unit had stop make ice and complete no cool. Performed diagnostics mode and measured amp to compressor at .6 amps. Inspected evaporator and found no frost pattern. Found sealed system failure. Will need to replace compressor kit with access valve and filter drier.
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/02/2019
REFRIGERATOR GE GSH25JSTASS "Arrived on site for refrigerator not cooling and ice buildup on evaporator. Performed diagnostics and measured resistance on heating circuit and found 22 ohms. Jump defrost cycle and found defrosting. Tested evaporator sensor and found opened and causing control failure. . Removed sensor and control board, installed new. Tested unit. All tested good, no water leaks present."
Near Cedar Park, TX 78613
James
Job Details: 08/02/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site and installed new console. I found no buttons now respond. Installed new control and tested. Unit tests good. Job complete
Near Austin, TX 78734
Paul
Job Details: 08/02/2019
COOKTOP KITCHENAID KECD807XBL01 Arrived onsite for the cooktop that made a popping noise and the left front burner is not working. I found the switch buzzing and not passing continuous voltage to the heater. The heater did get hot but not red on the inner. The outer didn’t appear to heat. The switch and possibly the element needs to be replaced. I replaced the switch and tested the element and found it good. I reinstalled the unit and tested all the burners and fan. All are working as designed. Call complete.
Near Austin, TX 78704
Wesley
Job Details: 08/02/2019
DRYER MAYTAG UNKNOWN "Arrived onnsite and found tripped breaker. all else checks good. Unit is now operating as designed."
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/02/2019
WASHER MAYTAG MVWB965HC0 "Arrived on site and found agitator is warped and has caught a bedsheet under it. Replaced agitator and ran a diagnostic cycle and it is now functioning properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78728
Andy
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher not coming on. Tested and inspected unit and found failed UI housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78758
Tyler B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for thermistor replacement. Found no issues with rails, replaced thermistor and tested good. No leaks on site"
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL GC5SHAXVS01 "Arrived on site for refrigerator not dispensing water. Per diagnostics and tested dispenser. Found low water pressure through dispenser. Removed water filter housing and tested incoming water flow and out coming. Found bad filter housing. Removed failed filter housing and installed new. Tested operation and monitored for water leaks. All tested good, no water leaks present. Paid in full on credit card."
Near Leander, TX 78641
James
Job Details: 08/02/2019
DISHWASHER KENMORE 665.163693 "Arrived on site and tested operation. I found upper repack rollers have come off of their frame due to the plastic failing. I also found the 3rd level spray arm has come off due to the retainer has failed and the door gasket is falling out of the gasket track. Unit will need 4 rollers, 3rd tier spray arm assembly and new door gasket to repair. ; ordrng 1 8193768 (spinner,3rd lvl wash) and 1 CNOTE (AUTHO) and 1 W10542314 (door seal)"
Near Liberty Hill, TX 78642
Lou
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher door not level and rubbing. Upon further inspection, I found that the unit door is rubbing on the left upper corner. I removed the toe plate and lowered the leveling leg on the left side and adjusted the left hinge and tested the door. Door closes without rubbing and unit is level. No water leaks observed during service, job completed."
Near Austin, TX 78759
Scott
Job Details: 08/02/2019
DISHWASHER KITCHENAID KUDE70FXPA5 "Arrived on site for dead dishwasher . Unit is getting power ,control and UI have failed . Replaced both parts and ran diagnostic cycle . All checked normal . No water leaks detected at time of service . Job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 08/02/2019
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to diagnose fridge dispensing water slowly. Found water pressure to the unit is fine but the water coming out of filter is very slow. Customer will replace water filter No leaks detected.; ordrng 1 W11172791 (housing)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for top dish rack falling off of rails. Inspected unit and work area. Found track adjuster broken. Customer had part on hand. Removed rack and installed adjuster kit. Installed rack and performed diagnostics mode, no error codes. Monitored test cycle and checked heating element at end of cycle. Recommend to run a machine cleaner through unit (Dishwasher Magic). Spoke with customer on user care guide. All tested good, no water leaks present.
Near Spicewood, TX 78669
Paul
Job Details: 08/02/2019
WASHER LG WM8000HVA Arrived onsite to replace the previous diagnosed parts. I replaced the RPS assembly and tested the unit. The unit worked as designed. Call complete.
Near Hutto, TX 78634
Joel G.
Job Details: 08/02/2019
REFRIGERATOR LG LMXC23746S/00 Arrived on site to diagnose fridge not cooling. Found 81 degs in both compartments. Has had a compressor replaced prior to us. Low side at 25 inches in vacuum and high side at 50 psi. Put refrigerant into the system to see if it could be a leak or restriction and unit started cooling after putting refrigerant indicating a leak somewhere. Wasn’t able to find the leak so it may be in the cabinet. Would still need to install a dye drier and recharge unit.
Near Waco, TX 76710
Arthur B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Arrived onsite for customer complaint of French door refrigerator bottom freezer light not coming on. Found socket tab that connects bulb broke. Remove and replaced socket. Reassembled. Tested unit. Light now works as intended. All water connections were dry at time of service.
Near Lampasas, TX 76550
Al
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to install previously ordered part.Removed and replaced the door.All water lines were dry at the time of service.JOB COMPLETE
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/02/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site and inspected wash machine and found error code F0E5 off-balance load. Found tub and basket are not perfectly centered inside of washing machine cabinet and raised left-hand side to equal clearance all around. Set the washer into a diagnostic cycle and ran test 12 washer is spinning at maximum with no excessive movement. Explained how to correctly load machine to prevent off-balance loads. No water leaks from connections at time of service, job complete."
Near Austin, TX 78756
Joseph C.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Arrived on site for “ice not dispensing” complaint. Inspected unit and found dispenser motor to be encased in ice, due to blocked drain tube. Removed all ice from motor and cleared blockage. Unit is performing as designed. No leaks detected, at time of service.
Near San Marcos, TX 78666
Brandon
Job Details: 08/02/2019
OVEN WHIRLPOOL WFG505M0BB0
Near Buda, TX 78610
Kevin
Job Details: 08/02/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site and inspected washer and found error code for long fill, replaced control board, cam kit , actuator, and valves. Confirmed all operations are normal, ran calibration cycle. Discussed with customer correct amount of detergent per load. No water leaks detected at time of service, job complete"
Near Austin, TX 78705
Wesley
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and found clogged drain filter. Cleared filter. Unit is now operating as designed.
Near Austin, TX 78756
Joseph C.
Job Details: 08/02/2019
COOKTOP JENN-AIR JGD3536WS01 "Arrived on site for “downdraft fan switch is broken” complaint. Inspected unit and found that switch had been pushed through cooktop. Removed and replaced fan switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service
Near Round Rock, TX 78665
Cliff
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator that is making abnormal noise. Found compressor making higher pitched noise than normal due to vibration. Adjusted compressor and noise is now normal operating sounds. No further repairs are needed and no leaks were found at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 08/02/2019
FREEZER WHIRLPOOL WRX735SDBM0 Arrived on job for complaints of leak. Found supply hose leaking. Replaced hose and remove ice from icemaker. No additional leaks detected at time of service.
Near Briarcliff, TX 78669
Paul
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite to replace the previous diagnosed parts. I replaced the FC rails and tested the door. The door is working as designed. I explained to the customer that we found out the RC door hinge Call complete.
Near Buda, TX 78610
Robert
Job Details: 08/02/2019
DRYER MAYTAG MEDB880BW0 Arrived on job for complaints of noise. Replaced repair kit parts. Test operation all good.
Near Georgetown, TX 78626
Jonathan S
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for dishwasher not drying dishes and not cleaning well. Performed diagnostics mode, no error codes. Monitored test cycle and tested amp draw to element, found within range. Tested incoming water temperature and found within range. Tested temperatures on element at end of cycle. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Manor, TX 78653
Joseph C.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL MFX2676FRZ00 "Arrived on site for “frosting in freezer compartment and light won’t come on” complaint. Inspected unit and found freezer door off track. Reset track. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78756
Scott
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site for upper rack noise . Found wheels on adjusters squealing . Replaced upper rack adjusters with kit . No water leaks detected at time of service . Job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2019
DISHWASHER GE GSD3360D50SS Arrived on site to repair unit that is totally dead. Found unit would not power up and was full of water. Unit had power. Found that the motor module had tripped. Reset module. All functions are now normal. All water connections are dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/02/2019
WASHER WHIRLPOOL MVWB765FW3 Arrival on site To inspect unit for tearing and tangling clothes. Check unit to find at the bottom of the agitator is out of round. It is leaving a gap between its self in the bottom of the basket for clothes to get hung in. Removed and replaced agitator all water connections are dry
Near Austin, TX 78732
Andy
Job Details: 08/02/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for washer with broken drawer. Inspected unit and found drawer broken. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit leaking in deli, found drain line in back of unit open. Sealed to correct. Also found more foam stuck in line, cleared and tested good, no leaks on site"
Near Dripping Springs, TX 78620
Luis
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts prev tech ordered. Added adhesive to gaps between liner and cabinet,installed new freezer door checked door seal good"
Near Cedar Creek, TX 78612
Steve C.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived on site for the unit is not freezing or cooling. Tested unit and found the condenser fan will not turn on and there’s no power to the compressor. Replaced control board and found the compressor relay is defective. Replaced the starter relay and the unit is working properly. All water connections were dry at the time of service.
Near Austin, TX 78737
Luis
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for ice build up in freezer. Found left corner of gasket not sealing to cabinet and gaps between liner and cabinet. Added adhesive to gaps,remolded left hand corner of gasket checked door seal good after reforming gasket.
Near Austin, TX 78717
Lou
Job Details: 08/02/2019
WASHER WHIRLPOOL WTW4850XQ0 "arrived on site to inspect washer not washing clothes. Upon further inspection, the customer advised the unit is not washing and in spin cycle, it’s very loud. I turned the basket by hand and it made a loud groaning noise. Placed in diagnostics showing error codes F7E7, F7E6, F7E5. Cleared the codes and continued with testing. Unit dispensed water and when it was to agitate, I could hear the actuator having a difficult time shifting. When it finally shifted, it agitated and then when it went to spin the basket barely moved ad made the groaning noise and then shut off. I tilted the unit back and found the unit leaking water from the gearcase. I placed in manual test mode and drained the remaining water out of the unit. I found a large amount of rust on the capacitor, actuator, cam, pulley, pulley shield and motor. I advised the customer of my findings I unplugged the unit for safety and turned the water off to the unit. Once I drained the water from the uni
Near Georgetown, TX 78633
Cliff
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is not dispensing water properly. Tested unit and found failed water filter housing. Replaced water filter housing and found refrigerator working properly but homeowner has sediment causing clogged filters to occur prior to replacement time. Homeowner will need a plumber to resolve sediment issue to prevent future failures. No water leaks were found at time of service.
Near Wimberley, TX 78676
Brandon
Job Details: 08/02/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site to replace controls, panel, and switch, after replacing, unit tested good."
Near Temple, TX 76501
Al
Job Details: 08/02/2019
OVEN AMANA AER6303MFS2 "Arrived to inspect oven temperature issues.Powered on an Calibrated the unit.Ran temperature probes inside unit when unit was set at 400. After 15 minutes, unit temperature read exactly as temperature meter read.Unit now works as designed.Job complete"
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/02/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for refrigerator LED’s not working on left side of RC and pantry. Inspected unit and work area. Found top 2 lights and pantry lights not working. Performed diagnostics and measured DC voltage from LED inverter and found correct voltage. Removed lights and bypassed. Found the middle light out on RC. Replaced light and tested . All tested good, no water leaks present.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found ice production is good, found freezer temperature is showing 30 degrees with thermocouple but 19 surface temperature on a food item, took pictures. Temperature appeared to be high but ice production is also good, send pictures to LM but since refrigerator icemaker is currently working properly no replacement of parts is recommended. No water leaks from connections at time of service"
Near New Braunfels, TX 78132
Kevin
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 arrived on site and inspected refrigerator and found small amount of ice production in door bin, took picture. There is no obvious frost buildup behind fresh food evaporator cover. Found ice buildup in freezer and a bag of ice causing friction on middle drawer. Took picture. No water leaks detected at time of service, job complete"
Near Austin, TX 78737
Leonardo
Job Details: 08/02/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for oven over heating. Replaced sensor test unit and unit test good job complete.
Near Austin, TX 78704
Leonardo
Job Details: 08/02/2019
MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site to test unit for unit not heating. Test unit and found bad switches and bad mag cap and diode. Will order switches w10269460 and w10269458, w10727360. ; ordrng 1 W10269458 (SWITCH) and 1 W10269460 (SWITCH) and 1 W10727360 (SWITCH )"
Near Austin, TX 78753
Joseph C.
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for “will not go out of sabbath mode” complaint. Per my previous diagnosis, removed and replaced overlay. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Wesley
Job Details: 08/02/2019
WASHER MAYTAG MHWC7500YW0 Arrived onnsite and installed valves. Now unit is operating as designed. Advised Customer on repair. All checks good.
Near Round Rock, TX 78681
Joel G.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to diagnose fridge not cooling. Found low level of refrigerant in the system. Found pin hole leak on ff evap. Replaced evaporator and verified operation after recharging on high side. Drip pan cracked and will need replaced as well as evap cover. Customer to monitor ff side for defrost leak. Customer understands but should cool while part gets replaced.; ordrng 1 W10836964 (pan-drip) and 1 W11188493 (cover-evap)
Near Waco, TX 76708
Arthur B.
Job Details: 08/02/2019
OVEN WHIRLPOOL WFG320M0BW2 Arrived onsite for customer complaint of gas stove oven portion not coming on. Tested unit and found igniter flow but gas will not turn on. Could not hear relay board allowing unit to come on. Unit will need new control board.No gas leaks detected at time of service.; ordrng 1 W11113908 (cntrl-elec)
Near Austin, TX 78737
Robert
Job Details: 08/02/2019
WASHER MAYTAG MHW3505FW1 Arrived on job for complaints of not spinning. Found drain pump not working. Replaced pump and test. No leaks detected at time of service.
Near Austin, TX 78729
Tyler B.
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for install on pre-diagnosis parts. Found break in water fill tube, replaced tube, prior tech ordered UI board but heater controls are on the main control board. ; ordrng 1 CNOTE (OFFICE RS ) and 1 WPW10675033 (cntrl-elec)"
Near Dripping Springs, TX 78620
Robert
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job to replace pantry UI and icemaker. After replacement test harvest and fill. No leaks detected at time of service
Near West Lake Hills, TX 78746
Leonardo
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit giving f1e4 error. Test unit and found brown wire to relay was loose. Secured connection test unit and unit test good job complete.
Near Austin, TX 78701
Scott
Job Details: 08/02/2019
RANGE KITCHENAID KSGG700ESS0
Near Cedar Park, TX 78613
Lou
Job Details: 08/02/2019
MICROWAVE GE JVM1750SM1SS "arrived on site to install previously diagnosed and ordered part. I removed and replace the hood thermostat and when I plugged the unit in the vent fan came on without turning the unit on. I unplugged the unit and removed the thermostat am ordering the hood thermostat and a CNOTE-AUTHORIZATION for the thermostat and the heating components..mag, cap & diode. Office to schedule return service. Unit was left unplugged; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB27X10194 (transformer thermost)"
Near Round Rock, TX 78665
Joel G.
Job Details: 08/02/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose microwave shutting off. Found faulty cord. All is fine now.
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/02/2019
DRYER SAMSUNG DV40J3000EW/A2 Arrived on site for dryer having odd odor. Tested unit on time dry and high heat. Found unit operating. Disassembled unit and inspected all components. All checked good. Had customer see unit completely broken down. Assembled unit and tested. Spoke with customer on venting. All tested good.
Near Round Rock, TX 78681
Cliff
Job Details: 08/02/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found power draw issues through dispenser control as it is not turning off properly. Also noted right side fresh food door gasket torn and ice build up on RC evaporator due to thermistor failure. All three parts will need to be replaced to complete repairs. I also advised homeowner to call unit 24 hours prior to repair to ensure proper operation after repair is complete.; ordrng 1 W10407212 (gasket-fip)
Near Round Rock, TX 78664
Joel G.
Job Details: 08/02/2019
RANGE WHIRLPOOL WOS72EC0HS01 "Arrived on site to diagnose wall oven not hooking up to WiFi automatically after a power surge and display not working either. It is working fine at this point. Called source spoke w/ Bruce, who says this is completely normal to do this and will have to manually set up WiFi again and reset power to the unit. File#7725504917."
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace mullian Diagnosed on previous visit, after replacement found water underneath fresh food drawers. There is a small amount of ice in the right hand rear corner, removed ice and found liner is being punched through from underneath. Took pictures. The same thing on the left-hand side but not as pronounced. Liner can’t be replaced. No water leaks detected at time of service, Spoke with tech line a second time and they want a liner patch added. ; ordrng 2 8212572 (repair kit)s"
Near Elgin, TX 78621
Steve C.
Job Details: 08/02/2019
MICROWAVE MAYTAG MMV4206FB5 "Arrived on site for the unit is not heating. Tested the unit and found there is 123 V to the transformer. Replace the magnetron, capacitor, and diode and tested the unit. Unit works properly and job complete."
Near Elm Mott, TX 76640
Arthur B.
Job Details: 08/02/2019
DRYER MAYTAG MEDB835DW4 "Arrived onsite to replace motor on dryer from prior tech’s diagnosis. Upon removal of motor, did not have replacement motor on hand. Will need to reorder motor. Reassembled unit.; ordrng 1 W11126010 (motor-drve)"
Near Austin, TX 78749
Luis
Job Details: 08/02/2019
FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site for loud noise. Found loud noise from compressor compartment removed compressor cover,found suction line vibrating against cabinet. Adjusted suction line away from cabinet noise no longer present"
Near Lakeway, TX 78734
Andy
Job Details: 08/02/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site for ice machine not making ice and humming noise. Tested and inspected unit and found water leak at inlet dripping on drain pump and that drain pump has failed and is humming on but not moving any water. Attempted to tighten hose at inlet and it reduced leakage but did not stop it completely. Shut off water at sink valves as it does not have shut off valve for unit only. Instructed customer on unit, On use and care and proper maintenance."
Near Lakeway, TX 78734
Andy
Job Details: 08/02/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator making noise. Tested and inspected unit and found copper tubing in back of unit rubbing when compressor is in high speed. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/02/2019
RANGE WHIRLPOOL KERS807SSS04 arrived on site to install previously diagnosed and ordered part. I removed and replaced the front left burner switch and tested. Unit operated as designed.Job completed.
Near Austin, TX 78727
Andy
Job Details: 08/02/2019
DISHWASHER WHIRLPOOL DU810SWPU0 Arrived on site for dishwasher not advancing. Tested and inspected unit and found failed pump and motor assembly. Contacted office and got authorization. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78723
Scott
Job Details: 08/01/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for missing lower spray arm and loose sump cover . Someone had found spray arm . Reinstalled cover and spray arm . Didn’t test ,unit is on display on floor . Job complete ."