We serviced a
WHIRLPOOL MICROWAVE
Model GT4185SKB1
Near Round Rock, TX 78681
Kayman
Job Details: 11/02/2021
Arrived onsite to install previously diagnosed parts. I installed the latch board but found the cavity light stuck on. No matter what I did to the switches the light stayed on. I found the control board sending constant voltage to the light indicating a failed or stuck relay on the control.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710TAYM3
Near Round Rock, TX 78665
Wesley
Job Details: 11/02/2021
Arrived onsite and found dispenser broken and door unable to stay closed and sliver ware basket falling apart and causing problems with silverware falling out. Ordering dispenser and silverware basket. ; ordrng 1 WPW10195175 (Dispenser) and 1 W11158802 (Silverware basket.)
We serviced a
WHIRLPOOL DISHWASHER
Model MDBTT50AWS
Near Robinson, TX 76706
Jonathan M
Job Details: 11/02/2021
Arrived on site for a dishwasher that is stuck in a locked state. Inspected unit and work area. Confirmed the customers complaint and attempted to unlock the control lock. Was unsuccessful. Attempted to power cycle the unit twice and the unit still was stuck in a locked state. Tested all buttons on the control and found all working except the heater dry which also functions as the control lock button. W
We serviced a
WHIRLPOOL DRYER
Model MED3500FW1
Near Austin, TX 78703
Jacob
Job Details: 11/02/2021
"Arrived onsite for unit maker noise during operation. Tested the unit and heard the unit shaking and making noises. Upon further inspection, found that the blower was clogged with a lot of lint, causing the fan to e out of balance when spinning. Removed all the lint from the fan and from inside the lint chute. Tested the unit. Unit tested good. No issues at this time. Job complete.
We serviced a
KITCHENAID VENTHOOD
Model UXL6036YSS0
Near Austin, TX 78738
Leonardo
Job Details: 11/02/2021
Arrived on site to replace control housing and screws. Replaced control housing and all four screws Tested unit and unit works good. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Buda, TX 78610
Jacob
Job Details: 11/02/2021
Arrived onsite for unit not agitating. Customer said it would spin but the clothes never moved from where they were. Tested the unit and the agitator would not move. Upon further inspection. Found that the actuator was broken. Replaced actuator. Tested the unit. Unit tested good. No leaks at this time. Did also alert customer that the cover shield was being dug into because of a possible over. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78738
Luis
Job Details: 11/02/2021
"Arrived on site. Ran diagnostics diagnosed a defective bin thermistor,replaced thermistor ran diagnostics all test passed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Round Rock, TX 78665
Wesley
Job Details: 11/02/2021
Arrived onsite and found unit operating with spark shorting to pans in storage drawer under oven causing failure to heat. Advised customer on findings and repaired unit and tested. All checks good. Unit is now operating as designed.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Spicewood, TX 78669
Brandon
Job Details: 11/02/2021
"Arrived on site for customer complaint of of FC handle falling off, found failed handle, I replaced handle, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Leander, TX 78641
Lou
Job Details: 11/02/2021
"Arrived on site to inspect refrigerator door sticking and hard to close. Upon further inspection, the customer demonstrated the issue theyre having with the left RC door. I found it to the the mullion springs are bad. I removed and replaced the mullion and added some grease to the pivot block. Also, the customer advised that when they get ice the ice goes everywhere but in the cup. I found the ice guide missing from the dispenser. I am ordering the ice guide and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return visit No water leaks observed during service.; ordrng 1 WPW10435760 (Ice guide)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Canyon Lake, TX 78130
Noah D
Job Details: 11/02/2021
"Arrived on site to inspect unit for not heating normally and the cooktop hot sign not dissipating. Upon inspection found the switches relay burnt causing issues, replaced both big burner switches and one was faulty, removed faulty switch. All functions returned with no issues. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2021
"Arrived on site to inspect dishwasher or seal issues. Upon further inspection, I found a friction pad on the countertop. I opened the unit door and it did not stop due to missing the friction pad. Using a pad from my van stock (WP8268961) I replaced the damaged pad and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Leander, TX 78641
Lou
Job Details: 11/02/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the oven door not sealing properly on the left side and the inner door panel being warped, I removed and replaced the inner door panel, outer door glass, right side hinge w/spring, hinge receivers and tested the door. The door is sealing on both sides. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near Austin, TX 78753
Scott
Job Details: 11/02/2021
Arrived on site for dishwasher not operating. Found packing materials still in tub . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Austin, TX 78753
Scott
Job Details: 11/02/2021
Arrived on site for microwave not operating properly. Found unit complete dead . Fuses blown ( 20a ) also found inner cavity separating from front plate .
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Austin, TX 78729
Taylor M
Job Details: 11/02/2021
"Arrived onsite to diagnose washer not spinning or agitating properly, upon arrival I put the unit into service diagnostics and found two fault codes pertaining to the speed fault and motor fault, I put the unit into a service diagnostics cycle and found that the unit will agitate properly but will not spin, I found that the motor is not operating properly during the spin cycle but the actuator is properly switching between the agitate and spin, I am ordering the motor and capacitor, I am also ordering the control just in case as I found no breaks in the harness and all connectors were seated properly, office to reschedule once parts arrive. ; ordrng 1 W10581552 (Control) and 1 W10832724 (Motor) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW
Near Austin, TX 78747
Kevin
Job Details: 11/02/2021
"Arrived on site and found tear in door gasket. Installed new gasket and used silicone to hold. Unit now sealed properly, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Andice, TX 78628
Lou
Job Details: 11/02/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested. Unit is operating as designed. I cycled power to the unit to reset controls. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Manor, TX 78653
Matthew
Job Details: 11/02/2021
"Arrived onsite for refrigerator not cooling in both sections . Upon arrival found FC and RC both warm. Could not hear compressor running at the time so put in diagnostics and ran compressor test. Accessed compressor compartment and checked pressure. Found 25 psi equalized. -15/90 psi. Compressor drawing 0.4amps. Called tech line for assistance. Tech says with the given readings unit may possibly have low side leak. Tech recommended running nitrogen test at 140 psi and checking for leaks on all visible tubing and weld joints. Ordering nitrogen, compressor, evaporator and dryer. Provided SR#7732145363. Office to reschedule . Office please confirm with customer. ; ordrng 1 NITROGEN (NITROGEN ) and 1 W11506635 (VALVE ) and 1 WPW10143759 (dryer) and 1 WPW10466675 (compressor) and 1 WPW10608485 (evaporator)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Buda, TX 78610
Jacob
Job Details: 11/02/2021
"Arrived onsite for unit staying in drain mode. When ever I trim to put the unit in diagnostics. The unit would not allow me to start a cycle in diagnostics, unit just kept draining. The float switch is bad and needs to be replaced. Ordered part. Rescheduled with customer ; ordrng 1 W11545764 (SWITCH)"
We serviced a
KITCHENAID COOKTOP
Model KICU500XSS01
Near Spicewood, TX 78669
Leonardo
Job Details: 11/02/2021
Arrived onsite for F47 code. Tested unit and found F47 code. Needs module and UI replaced . Replaced module and UI and tested unit. Unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKQ06
Near Manor, TX 78653
Matthew
Job Details: 11/02/2021
Arrived onsite for refrigerator leaking water from freezer compartment into fresh food compartment. Upon inspection unit was dripping. Found ice buildup in freezer base liner. Removed ice and accessed evaporator cover and drip pan. Found unit is having a drain tube blockage issue. The evaporator cover is deteriorating and rusting. Rust fragments have fallen on evaporator and into the drain pan and tube. The drain tube is foamed in and can?t be removed for cleaning. Rust debris have clogged the tube throughout and will continue to cause issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Kyle, TX 78640
Robert
Job Details: 11/02/2021
Arrived on call for complaint of not making ice . Found the ice maker working properly. Checked water flow. Error could not be duplicate.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Austin, TX 78726
David Z
Job Details: 11/02/2021
"Arrived on site to diagnose microwave that is not heating and throwing inverter error. Ran unit and could hear abnormal noise coming from inverter area, and no heating being done. Removed wave guide covers to check mag tip and wave guides and found lower wave guide cover has a good sized melted spot almost burned through. Checked guide with mirror and saw what looked like consistent arcing, and discoloration In the guide.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF9A
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/02/2021
"Arrived on site for refrigerator shooting water straight out when dispensing. Found customer was using cup with not a large enough opening and when pressing paddle water was not hitting cup. Found water spout correct. Shown customer how to dispense water . Unit tested good, no water leaks detected during service."
We serviced a
GE DISHWASHER
Model GLDT690T00BB
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/02/2021
"Arrived on site for dishwasher not cleaning dishes and rust developing in unit. Inspected unit and work area and found major rust buildup from both upper and lower racks. Due to normal wear and tear. Performed diagnostics mode and tested operation. Found wash motor not activating. Measured voltage to motor and found getting 120 volts. Found failed motor due to normal wear and tear. Found heater circuit opened. Measured resistance on heater and found failed, due to normal wear and tear. Found upper rack discontinued and no longer available. S ; ordrng 1 WD05X10008 (heating element) and 1 WD26X10050 (motor asm) and 1 WD28X10190 (lower rack) and 1 WD28X10286/(upper rack asm)"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS2
Near Austin, TX 78734
David Z
Job Details: 11/02/2021
"Arrived on site to diagnose dishwasher leaking water when in use. Ran unit and found a leaking coming from the back. Moved unit out and traced the leak to the heater, and found it is running out from the heater seal. Tried tightening nut, but this did not stop the leak. Unit needs a new heater to resolve. ordrng 1 WPW10082892 (Heater)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Taylor, TX 76574
Jimmy J.
Job Details: 11/02/2021
Arrived on site for AIG WASHER WILL NOT COMPLETE THE CYCLE. Placed in diagnostics and no error codes came on. Ran through auto diagnostics and all cycles completed without issue. Ran manual high speed spin and washer is level and spun at highest rpm for thirty seconds without issue. Ran manual agitation and agitated as designed. Customer stated when she tries to pause the load it wouldnt pause and unlock the lid. We placed the washer in a quick wash and we were able to pause and open lid. Customer stated shes tried running clean washer with affresh cycle and the tablet never dissolves and it doesnt seem to run in this cycle. She supplied an affresh tablet and we placed it in the clean with affresh cycle and it began cleaning with affresh as designed. Tablet had dissolved as we watched it start and it is cleaning. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Round Rock, TX 78681
David S
Job Details: 11/02/2021
Arrived on site for microwave not heating. I inspected the unit and work area. I found the right side interlock not engaging all the way. I found the interlock not installed properly. I reinstalled the interlock properly. I tested the unit and found it working as designed. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Austin, TX 78746
Luis
Job Details: 11/02/2021
"Arrived on site for door issues. Added grease to door hinges tested door operation working as designed,repaired side door panel."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Cedar Park, TX 78613
Kayman
Job Details: 11/02/2021
Arrived onsite for cooktop with burners not igniting. Upon inspection I found the center burner intermittently not igniting. I found the igniter sparking downward mostly. I found the finish on the burner cap wearing off. I am ordering the cap kit for the repair. Office to R/S due to part availability. ; ordrng 1 W10833886 (Cap kit) and 1 W10811599 (Burner head center) and 1 W10852959 (Ignitor)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Spicewood, TX 78669
Brandon
Job Details: 11/02/2021
"Arrived on site for customer complaint of error code and unit not completing cycles, found f8e1 error code. Ran diagnostic test cycle found no cold water entering unit, found kink in cold water hose, I adjusted the hose, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model LER4634EQ2
Near Georgetown, TX 78628
Lou
Job Details: 11/02/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and it is operating just not heating. I found the element cutoff was burnt/shorted and melted the wires again. Also found the fuse, thermostats, and element were bad. I removed and replaced the element, cutoffs, fuse (from van stock-WP3392519) and thermostat and re-wired the harness at the element cutoff and retested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78732
David Z
Job Details: 11/02/2021
Arrived on site to diagnose dishwasher that was not running the lower spray arm. Customer had tested spray arm and seen water coming out the sides. Replaced with new power spray arm. Ran unit in diagnostic and verified it is running in step 6 as designed. Advised to follow up if dishes are not getting cleaned at this point. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78751
Jacob
Job Details: 11/02/2021
Arrived onsite for unit shaking. Put unit in drain and spin with nothing in it and unit was shaking. Unit needed to be re leveled as the unit in a metal pan. Was able to get the unit to shake less from how the unit was sitting. but the unit is in a big metal drip pan. Spoke with tenants about loading procedures to help with the shake issue. Called tech line. Reported issues and what was done to fix the unit. Said that the big metal drip pan can cause the issue of the unit shake more than usual because the pan may not be flat or secure as the floor would be. Spoke with Chris got sr#7732139439. No leaks at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Austin, TX 78734
David Z
Job Details: 11/02/2021
"Arrived on site to diagnose refrigerator not dispensing ice and leaking air. On arrival found the ice bucket had half frozen ice and the auger motor just made a high pitched electrical noise. Replaced auger motor and also found the dispenser motor door rod snapped off, so door couldnt open all the way or seal. Replaced motor and ice door. Adjusted dispenser rod height and verified all is working as designed. Call complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78731
Taylor M
Job Details: 11/02/2021
"Arrived on site to diagnose ice machine making loud noises and an issue with the door being loose, upon gaining access to the ice machine I found that the recirc pump is making the loud noise, I replaced the recirc pump and now the unit is operating properly as designed. I tightened the door skin but I found that the foam in between the door and the door skin is too thin causing the issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Austin, TX 78745
Kevin
Job Details: 11/02/2021
"Arrived on site and inspected refrigerator and found noise customer is hearing is compressor running and refrigerant moving through lines, sound is normal for this model and cant be changed or adjusted.
We serviced a
WHIRLPOOL DISHWASHER
Model DU8000XB0
Near Lampasas, TX 76550
Cliff
Job Details: 11/02/2021
Arrived on site to replace previously ordered parts for dishwasher. Upon arrival I noted unit is fully functional and no mechanical failures were present. No repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE900HSS02
Near Spicewood, TX 78669
Leonardo
Job Details: 11/02/2021
Arrived on site to replace TOD. Customer said was giving error code. Replaced TOD and tested the oven to 350. Tested oven and Microwave. Both oven and Microwave tested good.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Austin, TX 78749
Robert
Job Details: 11/02/2021
Arrived on call for complaint of filling with water in off cycle. Found the valve not shutting off completely. Replaced valve and run diagnostics. No leaks detected at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Briarcliff, TX 78669
Leonardo
Job Details: 11/02/2021
"Arrived onsite for unit making high pitch noise. Tested unit, unit is working at this time. Could not duplicate the problem. Unit works as designed.Builder was there to verify. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Manor, TX 78653
Matthew
Job Details: 11/02/2021
Arrived onsite for refrigerator freezing items in RC compartment. Upon inspection found ice buildup on diffuser. Diffuser not operating properly. Replaced diffuser. Tested unit and unit is functioning properly. Adjusted temperature setting one setting down. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Manor, TX 78653
Matthew
Job Details: 11/02/2021
Arrived onsite for refrigerator not dispensing ice. Upon arrival tested unit and could hear auger motor energizing but not dispensing. Removed ice bin and found spindle out of position. Adjusted spindle and tested. Unit is now dispensing ice properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78703
Luis
Job Details: 11/02/2021
"Arrived on site for water leaking. Uploaded picture of floor damage removed kickplate found water leaking from fill tube fitting,replaced fitting ran icemaker fill cycle no leaks ran water dispenser no leaks,pulled unit out no leaks in back of unit"
We serviced a
WHIRLPOOL WASHER
Model MHWE450WW00
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/02/2021
Arrived on site to replace door boot for washer. Replaced boot and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Spicewood, TX 78669
Brandon
Job Details: 11/02/2021
"Arrived on site to replace failed modules, I replaced 3 modules in RC and 1 in freezer compartment, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Austin, TX 78748
Kevin
Job Details: 11/02/2021
"Arrived on site and installed previously diagnosed parts. Installed new tub, sump and motor, dispenser, and wash arm. Tested unit, unit tested good. No water leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW0
Near Taylor, TX 76574
Jimmy J.
Job Details: 11/02/2021
"Arrived on site for WHEN YOU PRESS START THE LID LOCKS, IT STARTS AND THEN STOPS AND STAYS LOCKED AND HAVE TO RESET it to try it again and just keeps happening again and again until it eventually go thru a cycle. Placed in diagnostics and got F7E5 error code. No other codes came on. Gained access to inspect the shifter based on the error code and found a large amount of oil coming from the gear case. Ordering gear case W11132267, Cam assembly W10721967 and belt WPW10006384. Returning with all previously ordered parts. All parts to be ordered will need authorization. Once gear case, cam assembly, and belt are installed we will test the function of the washer. The lid safety assembly may be needed based on what the customers initial complaint is. The actuator shifter is covered in oil and will also need authorization to be replaced. Customer will allow us to use his sink and his dish soap to clean the dust cover currently covered in gear case oil. It is not damaged and can be remounted once cleaned. ; ordrng 1 W11132267 (Autho Gear Case) and 1 WPW10006384 (Autho Belt) and 1 W10721967 (Autho Cam assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Dripping Springs, TX 78620
Robert
Job Details: 11/02/2021
Arrived on call for complaint of no heat. Test voltage and found it is correct. Test heater and found it open . After installation test operation heater working properly.
We serviced a
WHIRLPOOL VENTHOOD
Model UXD8630DYS5
Near Dripping Springs, TX 78620
Robert
Job Details: 11/02/2021
Arrived on call to replace previous diagnosed part. After installation test operation fan working properly.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Austin, TX 78753
Scott
Job Details: 11/02/2021
"Arrived on site , replaced start / overload that was shipped to customer , gave defrost heater to him . Started unit up and was getting good frost pattern . Unit is not hooked up to water . Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Austin, TX 78733
Luis
Job Details: 11/02/2021
Arrived on site. Checked freezer temperature reading 10? called tech support ran diagnostics during freezer cool pressure reading +20 and refrigerant passing through fresh food evaporator also per tech support need to replace 3 way valve; ordrng 1 W10545670 (3 way valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Cedar Park, TX 78613
David S
Job Details: 11/02/2021
"Arrived on site for freezer and fridge lights being out. I gained access to the freezer light and replaced it with new. I replaced the lights in the ice box, and one that was out on the side. All lights are working properly. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Hamilton, TX 76531
Cliff
Job Details: 11/02/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker t-stat failed and replaced icemaker. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78759
Taylor M
Job Details: 11/02/2021
"Arrived on site to replace previously diagnosed basket, upon arrival I gained access to the basket after removing the wash-plate and retainer, I replaced the basket and put the unit back together. I put the unit into service diagnostics and ran the unit in a manual high spin, I found no noise present and the unit is operating properly as designed. Job complete."
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Bertram, TX 78605
Cliff
Job Details: 11/02/2021
"Arrived on site to diagnose a washer that is not cycling properly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Spicewood, TX 78669
Brandon
Job Details: 11/02/2021
"Arrived on site for customer complaint of broken cover on crisper drawer, I replaced cover, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB03
Near Elgin, TX 78621
Matthew
Job Details: 11/02/2021
"Arrived onsite to replace previously diagnosed parts. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged to spec and equalized at about 50 psi. Ran unit and recorded 0/125 psi. Unit began cooling. Advised customer to put a bottle of water in the freezer and once the bottle is frozen allow 24-48 hrs. If bottle remains frozen, unit is at temperature. Customer will monitor. Job complete"
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Austin, TX 78728
Taylor M
Job Details: 11/02/2021
"Arrived on site to diagnose dryer with stuck keys, upon arrival I gained access to the unit and found that there are intermittent buttons on the console that are not selectable, Office to set return service when the console arrives, the customer also informed me that the unit was heating but not drying clothes well, I informed her that the likely cause is due to improper airflow to the unit due to restrictions in the vent, she informed me that they had last cleaned the vent out before the unit was bought, will verify air flow once console is installed and unit is operational.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cedar Park, TX 78613
David S
Job Details: 11/02/2021
Arrived on site for washer making a noise. I inspected the unit and work area. I spun the tub and could hear a screech noise. I gained access to the gear case and found the cam not clipped in all the way I reseated the cam. I inspected the motor and found the fan shroud warped and hitting the side..; ordrng 1 W11283592 (Motor)
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Round Rock, TX 78664
Taylor M
Job Details: 11/02/2021
"Arrived on site to diagnose dryer not starting a cycle with power to the console, I removed the top and front and gained access to thermal fuse under the drum, I found that the fuse has no continuity, I replaced the fuse and now the unit is operating properly as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Cedar Park, TX 78613
David S
Job Details: 11/02/2021
Arrived on site for sealed system repair. I gained access to the compressor and replaced it with new. I replaced the dryer and installed a access valve. I put a measured charge into the system and found it holding. I put the unit into test 40 and let it advance to the fc I found pressures at 2 low and 125 high. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78737
Leonardo
Job Details: 11/02/2021
Arrived on site for broken wheel on adjuster . Found the plastic adjuster had failed. Replaced broken adjuster with new adjuster kit. Tested unit. Unit works good. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Austin, TX 78756
Jacob
Job Details: 11/02/2021
Arrived onsite for the dryer not starting. Looked at the unit and tested both washer and dryer. The washer was working with no issues. The dryer turned on for a few seconds then shut off. Upon further inspection. Found that the black wire on the terminal block had burned up. Replaced terminal block. Tested the unit. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/02/2021
Arrived on site to install side vent kit for dryer. Installed kit and all is working properly at this time.
We serviced a
GE DISHWASHER
Model PDF820SGJ0BB
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/02/2021
"Arrived n site to install previous diagnosed parts. Uninstalled unit to gain access to heater mount. Removed failed heater and spray arm. Inspected unit for possible leaks from heater and none found. Reinstalled unit and tested operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Kayman
Job Details: 11/02/2021
Arrived onsite for dryer with melted terminal block. I confirmed the complaint. I installed the provided terminal block kit. The customer provided a new power cord. I installed the cord and tested the unit. The unit is working as designed at this time. Job complete.
We serviced a
AMANA DISHWASHER
Model ADB1500AWB
Near Round Rock, TX 78664
Wesley
Job Details: 11/02/2021
Arrived onsite for unit dead and not operating and found neutral supply shorted at block. Repaired wiring to restore function. All he is good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Buda, TX 78610
Jacob
Job Details: 11/02/2021
"Arrived onsite for the freezer getting over freezing in the freezer. Checked the seal and noticed that at the bottom of the door seal had ripped off, letting the outside air to seep in.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
David S
Job Details: 11/02/2021
Arrived on site for dishwasher leaking. I inspected the unit and work area. I ran the unit through a diagnostics cycle. I found the diverter leaking. . I am ordering the sump and motor assembly to complete the repair.; ordrng 1 W11087376 (Sump and motor)
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Round Rock, TX 78681
David S
Job Details: 11/02/2021
Arrived on site for lid latch not working. I inspected the unit and work area. I gained access to the control and found the lid latch connectors not seated properly. I reseated the connectors and tested the unit. It is working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Andice, TX 78628
Lou
Job Details: 11/02/2021
"Arrived on site to inspect wall oven display flashing. Upon further inspection, I found the unit control panel display flashing the sign to plug the unit in. I removed the unit from the wall and inspected the control panel harness. Checked continuity to the harness and it was good. I checked voltage to the unit at the junction box and it is getting 240V. I removed and replaced the control panel and retested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model MED8630HC2
Near Austin, TX 78738
Brandon
Job Details: 11/02/2021
"Arrived on site for customer complaint of unit leaking water, found a lot of water inside vent hose, instructed customer to have vent checked. Unit had no error codes and tested good."
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Georgetown, TX 78633
Lou
Job Details: 11/02/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the cutoff kit consisting of the cutoff and thermostat and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ3
Near Taylor, TX 76574
Jimmy J.
Job Details: 11/02/2021
"Arrived on site for DOOR SEAL IS TORN UP, NOT SEALING-PHOTOS ON FILE. Found gasket shredded and falling off. Removed old gasket and scraped off as much old sealant as possible to allow a new bead of sealant to adhere. Installed new gasket and gave twenty minutes to allow new gasket to adhere to door. Remounted door to dryer and left door open to ensure new gasket stayed puffed out to ensure once adhesive dries the gasket makes a good seal. Let customers know they can close the door around 2 pm today and the dryer would be ready to use. Job completed."
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Austin, TX 78738
Leonardo
Job Details: 11/02/2021
Arrived onsite for for door not staying shut. Tested unit and door would open on its own. Adjusted the door switch holders. Tested the unit. Unit tested good.job complete
We serviced a
WHIRLPOOL DRYER
Model WGD5800SW0
Near Austin, TX 78748
Kevin
Job Details: 11/02/2021
"Arrived on site and installed previously diagnosed parts. Installed new igniter and coil. Tested unit, unit tested good. Dryer now functioning as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78628
Lou
Job Details: 11/02/2021
"Arrived on site to inspect dryer not working. Upon further inspection, I attempted to test the unit and it failed to respond. I removed the back cover and tested the cutoffs, thermostats, fuse and element and found the fuse was bad. I removed and replaced the fuse and retested and the unit is operating as designed. No lint observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 11/02/2021
Arrived onsite for unit not heating. Found good voltage and no harness damage. Tested cut offs and element. Found cutoff shorted but element is not grounded. Replaced cutoff with cutoff from truck stock. Tested unit. All checks good. Advised customer to have vent cleared of lint and debris as airflow blockage is the cause of the overheating failure. ; used 1 279816 ( Cutoff) from stock
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Bertram, TX 78605
Cliff
Job Details: 11/02/2021
Arrived on site to diagnose a microwave that is tripping the breaker. Found failed door switch and switch holder. Replaced 1 door switch and holder and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Austin, TX 78735
Kevin
Job Details: 11/02/2021
"Arrived on site and installed previously inspected part. Installed new bellow. Tested unit and unit tested good. No water leaks detected, job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Leander, TX 78641
Kayman
Job Details: 11/02/2021
Arrived onsite for dishwasher with f2e2 error. I confirmed the complaint. The techsheet advises to replace the console. I replaced the console and tested. I found the valve restricted and not filling with enough water I found the diverter on the motor showing signs of a leak.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Tommy
Job Details: 11/02/2021
Arrived onsite for oven showing cooktop hot upon arrival found both front right and infinite switch reading incorrectly. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Belton, TX 76513
Tyler
Job Details: 11/02/2021
Arrived on site for refrigerator need previously diagnosed FC door. Upon arrival I installed need a door during repairs I found that I could not reattach the old handle to the new door due to the threading inside the handle being stripped out and not allowing the locking back in to hold handle in place.; ordrng 1 W11163764 (Handle)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Del Valle, TX 78617
Jacob
Job Details: 11/02/2021
"Arrived onsite for unit leaking from the ice dispenser. Unit was making ice no problem and water was dispensing good. Customer had a concern about the ice cubes getting stuck in the ice chute and water would drop out when the door gets opened from the ice chute. Tested the ice dispenser and some cubes did get stuck. Called Techline said to be sure that the ice dispenser pedal is pushed all the way to let the door open fully. Said that some ice buildup may occur over time if the customer only uses crushed ice and that some of the ice may turn into water and drip over time because a lot of outside air can get to that area melt the ice. Gave me pointer W10647960 to show the customer, got sr#7732136197. Showed customer pointer and let them know that it is a use and care for the customer to keep track of. No leaks at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78723
Luis
Job Details: 11/02/2021
"Arrived on site for water not dispensing. Removed drawers and cover,found gap between fan scroll and air tower,added sealer between gaps,defrosted and flushed water tank,water dispensing correctly no air leaking from gaps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Elgin, TX 78621
Matthew
Job Details: 11/02/2021
Arrived onsite for refrigerator ice maker not producing ice. Upon arrival tested unit. Ice maker not responsive. Checked for voltage and was not getting a reading. Uninstalled icemaker and found four connector harness with bent prong. Adjusted prong and secured harness. Ran test and ice maker completed harvest and filled with water. No leaks present at this time. Job complete.
We serviced a
FRIGIDAIRE WASHER
Model fftw4120sw1
Near Georgetown, TX 78626
Tommy
Job Details: 11/02/2021
"Arrived onsite for washer not spinning. Upon arrival removed basket and found unit gear case completely bound and unit motor completely damaged, tested unit drain as customer stated unit was draining but struggling found unit drain barely pushing water through, quoted customer for motor, drive shaft and drain pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Leander, TX 78641
Kayman
Job Details: 11/02/2021
Arrived onsite for refrigerator making clicking noise. Upon inspection I found the FC=6 RC=32 when set to 38 and 0. I ran thermistor tests is diagnostics and they all passed. I ran the damper but could not recreate any abnormal noises. I waited and started hearing the clicking in question. I pulled the unit from the wall and found the warning label was tapping against the wall causing the clicking noise. I accessed the control and tested resistance values of the thermistors. They showed in range. I replaced the main control due to the temperatures being off in both sections. I advised the customer to monitor the unit. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Belton, TX 76513
Tyler
Job Details: 11/02/2021
Arrived on site for washer needing previously diagnosed ACU. Upon arrival I confirmed prior diagnosis and reassembled unit with a new ACU. I then ran multiple diagnostics and normal mode tests and found lid lock/ACU fully functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO42QMX02
Near Austin, TX 78746
Luis
Job Details: 11/02/2021
"Arrived on site. Installed new door kit,door,guide and arm tested ice dispenser operation good. Defective water filter,also informed customer old filter could not be removed due to tile in front of unit.
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X16DW04
Near Seguin, TX 78155
Noah D
Job Details: 11/02/2021
Arrived on site to inspect unit for not freezing and not cooling at all. Upon inspection found the unit was clicking trying to start compressor. Replaced start device and tested. Compressor ran with no issues. Complete
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Dripping Springs, TX 78620
Robert
Job Details: 11/02/2021
Arrived on call to replace previous diagnosed parts. ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model PFE28PSKKSS
Near Briarcliff, TX 78669
Brandon
Job Details: 11/02/2021
"Arrived on site to replace faulty heating assembly, after replacing found unit would not dispense properly, called GE tech line, found faulty heater tank, ordering part. ; ordrng 1 WR17X25782 (Hot water tank)"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Georgetown, TX 78626
Tommy
Job Details: 11/02/2021
"Arrived onsite for microwave not heating. Upon arrival found unit mag was bad, checked cavity thermostat and found it was good. also ordering unit mag thermostat JIC. ; ordrng 1 W11360415 (Mag thermostat)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Round Rock, TX 78665
Wesley
Job Details: 11/02/2021
Arrived onsite for oversudsing problem found error codes indicating long drain oversudsing and air trap error. and cleared air trap hose and advised on maintenance and soap usage. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB4
Near Pflugerville, TX 78660
Wesley
Job Details: 11/02/2021
"Arrived onsite and found failed magnetron symptom. Replaced magnetron, capacitor and diode again. Unit is now operating properly. Advised customer on repair, all checks good. Unit is now operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Elgin, TX 78621
Matthew
Job Details: 11/02/2021
Arrived onsite for refrigerator with access condensation in cabinet. Upon inspection found condensation in RC compartment and frost in FC compartment. Upon inspection found gaps between ?skin? and liner allowing warm air to migrate into cabinet. Per Whirlpool recommendations used Whirlpool factory silicone to fill gaps. Notified customer to give minimum 24 hrs for silicone to dry. Customer will monitor.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killeen, TX 76543
Al
Job Details: 11/02/2021