Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Arrived onsite for refrigerator not cooling. Found the compressor running and fans, but no frost pattern or heat on high side.

Near Mountain Breeze, Canyon Lake, TX 78133
Brandon C.

Brandon C.

RANGE WHIRLPOOL KCGC506JSS00 "Arrived on site for customer complaint of unit not lighting, found faulty regulator, I replaced regulator, unit tested good."

Near Sweet Grass Ln, Lakeway, TX 78738
Jacob S.

Jacob S.

MICROWAVE ELECTROLUX EI30BM55HSA Arrived onsite for unit not heating. Tested unit. Found that control board was bad.

Near Parkside Ln, Austin, TX 78745
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite to replace handle and screw to unit. Replaced both parts. Tested unit. Unit test good. No I at this time. Job complete

Near Kearsarge Dr, Austin, TX 78745
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507HPS00 "arrived on site to diagnose a refrigerator that is leaking from the dispenser. Tested unit and found icemaker overfilling causing leak. Contacted tech line and spoke with Dustin. He advised to install pressure regulator, new icemaker, and water valve. Also advised to replace incoming water line with quarter inch line as it is needed for regulator..; ordrng 1 CLONLY (CL ONLY) and 1 W10267701RP (tube-water) and 1 W10786592 (REGULATOR) and 1 W11294907 (ICEMAKER) and 1 WPW10341329 (water valve assy)"

Near Toscana Trace, Round Rock, TX 78665
Clif L.

Clif L.

WASHER WHIRLPOOL WFW85HEFC1 Arrived on site to diagnose a washing machine that is not draining properly. Found drain pump clogged with debris. Cleared drain pump and found all is functioning properly at this time. No leaks were found after services were performed.

Near Halbert Dr, Austin, TX 78750
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced housing and tested unit. Unit still weeded water. Removed lines and found water tubes slightly worn. Tried to create better fitting but was unable to do so. Ordering new inlet and outlet water tubes, as well as a water valve just in case and will have office contact for return.; ordrng 1 WPW10179146 (valve-inlt) and 1 W11162036 (tube-water) and 1 W11162040 (tube-water)"

Near Hawthorne Dr, Waco, TX 76710
David  Z.

David Z.

DRYER KENMORE 11061252011 "Arrived on site to diagnose a dryer that was producing no heat . Ran diagnostic voltage checks and found 240 at the terminal block, but L1 appeared to be dropping off. Plugged unit back in and tightened connections and unit is now heating again. Somewhere in the L1 circuit there appeared to be a loose connection. Advised customer that if the issue persists that we can go to wiring harness next.

Near Patterson Rd, Austin, TX 78733
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator that was not dispensing water or ice. Inspected unit in work area. Tested unit for dispensing water in and heard the water valve buzzing but no water dispensing. I checked the ousting tube for water and found no water at the inlet line. Replaced the inlet water balance and tested unit. Unit began to dribble but barely any water coming out. I removed the filter and tested. Same results. Replaced the filter housing and tested unit. Unit worked as designed. Customer has low water pressure at the wall. Advised her to get it fixed to avoid further problems. Call complete.

Near Windmill Hill St, Waco, TX 76710
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to install previously diagnosed and ordered parts. Due to the tub legs being badly bent and the unit door not able to close properly, I removed and replace the tub and transfers all other parts, except the sump/motor assembly, to the new tub. I installed a new sump/motor assembly. Placed the unit back in its space and after reconnecting the water line and power, I tested the unit. Unit operated as designed with no water leaks. The toeplate does not fit correctly as the baseboards need to be cut back as it sits behind the unit right leg. I notified the builder regarding this issue. Toeplate is not secured on the right side and he retainer is sitting behind the toeplate. No leaks observed during service, job completed."

Near Gilded Crest Dr, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived to install previously ordered parts.Removed and replaced the left door, ice maker and pad.Reassembled and discovered the control and top 2 door hinge plastic covers were all damaged.Office to get authorization from AIG for replacement parts.Ordering both hinges and door control.I also adjusted the freezer door due to frost buildup inside the freezer.Office to reschedule with customer for return service call.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W11204565 (HINGE COVER RIGHT FF DOOR) and 1 W11314429 (PANEL UI) and 1 W11371720 (HINGE COVER LEFT DOOR)"

Near Hidden Springs Dr, Salado, TX 76571
James C.

James C.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site and found right terminal loose and not staying connected. Removed unit and corrected terminal. Reinstalled broiler and verified secure connection. Unit tests good. Job complete

Near Umbrella Sky, Liberty Hill, TX 78642
Richard P.

Richard P.

DISHWASHER MAYTAG MDB8959SBS2 Arrived onsite for the dishwasher console not working. Upon inspection found that console is not working. . Installed new console and dishwasher tested fine. Complete.

Near Clarence Ct, Buda, TX 78610
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to install previously diagnosed and ordered parts. Due to the left rear orifice holder having a stripped screw in it and the screws on the cooktop are incorrect, I removed and replaced the back left orifice holder and all 10 screws and tested the unit. Using my liquid gas leak detector, I checked the as line connection to all of the orifice holders and all were good. Unit is operating as designed. Once I reassembled the unit, I retested and again it’s operating as designed. No gas leaks detected during service, job completed."

Near Bison Bend, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator not making ice and dripping water. Cycled ice maker and ice maker did not cycle. Tested ice maker water fill and ice maker filled with water. Checked for ice maker error codes and found E2. Also found ice fan weak. And ice maker will need sealer gum to prevent air leaks. Instructed customer to keep an eye on unit to prevent water damage risk. Office to schedule return trip.; ordrng 1 212643 (sealer-gum) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10846539 (FAN) and 1 W11294907 (icemaker)

Near Balsam Way, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for door seal issues. Found damaged door seal replaced fresh food door seal checked door seal good

Near Manassas Dr, Austin, TX 78745
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator not cooling properly in freezer compartment. Refrigerator was defrosted. Ran diagnostics and found that the defrost thermistor was open. Replaced evaporator motor assembly and UI and main control. Set defrost to basic to run every 8 hours. Refrigerator tested good. Complete

Near Tobin Dr, Buda, TX 78610
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived on site for for water leaking down in fresh food . Due to past issue with ice maker issue , past ice build up was never removed from freezer floor or evap was removed . So when in defrost unit had too much ice to properly drain . Removed ice . Previous repair was successful . No new water build up . No other water leaks detected at time of service . Job complete ."

Near Joe Cole Ln, Smithville, TX 78957
Richard P.

Richard P.

DRYER WHIRLPOOL WHD560CHW0 Arrived onsite for the dryer making a noise. Upon inspection found that this is a ventless dryer. Found the copper tubing laying up against the side panel which I believe is the cause of the noise. Took dryer apart and adjusted the copper tubing and ran dryer and noise is gone. Dryer tested good. Complete

Near Treble Ln, Austin, TX 78704
Paul R.

Paul R.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for a dryer to replace the previous diagnosed parts because of a crushed panel and F1E1 error. I called the office and spoke with MS about cosmetic coverage and was told to proceed with the repair. I replaced the crushed base and left side panel. I tested the dryer and the unit worked as designed. The F1E1 never appeared and someone had already erased the error. Call complete.

Near Domain Dr, Austin, TX 78758
Paul R.

Paul R.

DRYER WHIRLPOOL WED560LHW1 Arrived onsite for a dryer to replace previous diagnosed parts because it’s noisy. I called the office and spoke with MS about cosmetic coverage and was told to proceed with the repair. I replaced the base and side panel because they were crushed. I tested the unit and it is working as designed. Call complete.

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

WASHER GE GTW335ASN1WW Arrived on site for washer not starting . Found lid lock had failed . Replaced lock . Unit tested normal in diagnostics . No water leaks detected at time of service . Job complete.

Near Krchnak Rd, Smithville, TX 78957
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for cooling complaint. Removed evaporator cover found traces of ui dye on evaporator diagnosed leak at fresh food evaporator. Replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Marywood Cir, Austin, TX 78723
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for washer making a squeaking noise. Ran diagnostics and found that shock absorbers are causing the noise. Ordering parts. ; ordrng 4 W11415987 (SHOCK ABSORBER)s

Near Passare, New Braunfels, TX 78132
Richard P.

Richard P.

DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for the dryer vent came off. Upon inspection found that dryer vent hose was torn. Pulled stacked unit out and repaired vent hose and reconnected. Dryer tested good . Complete

Near Peacock Ln, Austin, TX 78704
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to inspect refrigerator lights not working and water dispenser issues. Upon further inspection, I found the unit lights not on and when dispensing water, after stopping the dispense, the water continued to come out. I checked the pantry control and found it good and no water in the reservoir of the pantry door. I cycled the power to the unit and the unit began to operate as designed. Due to the issues mentioned, I removed and replaced the HV control an user interface and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Black Kettle Dr, Leander, TX 78641
David  Z.

David Z.

MICROWAVE KITCHENAID KBMS1454SSS0 "Arrived on site to install new fuse and test unit. Installed fuse and tested, and unit is now operating quietly. All is now working as designed.. Call complete."

Near Rusty Ridge Dr, Austin, TX 78731
Kevin B.

Kevin B.

WASHER MAYTAG MVWC465HW2 "Arrived on site and inspected washer and did not find any saved Error codes. Ran all functions in manual diagnostic and everything checks good. Discussed how washer measures incoming water and how much it will fill during a normal load. Discussed correct loading procedure, washer is operating as intended. No water leaks from connections at time of service, job complete"

Near Carril Vaquero Rd, Wimberley, TX 78676
Richard P.

Richard P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer legs bent. Upon inspection found that the frame that the legs go into are bent outwards and out of alignment. Tried to repair but was unsuccessful. The inner frame that legs aligned with is also damaged and not repairable. There were 3 legs molding that were damaged. Took pictures for whirlpool to see and determine what to do next.

Near Menchaca Rd, Austin, TX 78704
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of unit leaking, I removed the top, and ran a diagnostic test cycle, I checked all hose connections for signs of leaks, checked drain pump, pressure hose, and bellow, I couldn’t find a drop of water anywhere, instructed customer on proper soap usage, and she said she would call if it happens again. She said it doesn’t happen on every load."

Near Leadtree Loop, , TX 78610
Brandon C.

Brandon C.

OVEN KITCHENAID KODE500ESS02 "Arrived on site to replace UI console ordered by previous tech, after replacing, unit tested good."

Near Woodside Terrace, Austin, TX 78738
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE515S0ES1 Arrived on site dropped part off at front door .

Near Samuel Welch Way, Manor, TX 78653
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not operating. Inspected unit and work, found minor dent on right side of control Panel. found wash ring stuck under back side of ring (see SD-QuickPic quick pic). Corrected wash ring and tube assembly , inspected gear case assembly and suspension rods. Performed diagnostics mode and checked fault codes, fault code F0-E2, over suds condition detected. Found customer using none HE soap. Performed automatic test cycle and monitored operation. Ran manual spin cycle while stopping and starting cycle. All operations tested good, no water leaks detected. Spoke with customer about soap usage while on a water softener."

Near Doe Run, Georgetown, TX 78628
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KDTE254EBL2 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Settlers Valley Dr, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGW0 "arrived on site to install previously diagnosed and ordered part. At the previous service call, the rinse aid wasn’t being dispensed and it was determined that the main control needed to be replaced. I removed and replaced the main control and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Ridgewood Dr, Leander, TX 78641
Jacob S.

Jacob S.

WASHER WHIRLPOOL MHW5630HC0 Arrived onsite for unit making banging noises. Tested unit. Got F0E5. Tested unit again. Found no issues. Gave customer instruct on different settings for different item selection. No leaks at this time. Job complete

Near Emerald Oaks Dr, Austin, TX 78739
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8500DC2 Arrived on site to diagnose a washing machine that is making unusual noise. Found noise coming from gearcase bearings. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Loyola Ln, Austin, TX 78723
James C.

James C.

DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site and installed new panel. Tested proper fit. Job complete

Near Co Rd 274, Bertram, TX 78605
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the unit with no refrigerant in the system and verified the leak on the condenser that the previous tech found. I replaced the condenser, compressor, and drier. I added a service tap on the low side of the compressor. I ran a suction/blow test to check for restrictions. I found no restrictions but the unit was sucking at the drier and blowing at the compressor. The line set was correct at the compressor but after looking the compressor was ordered for an 01 engineering digit instead of an 02 engineering digit. The compressor will need to be reordered and call RS. Sending routing a message to weigh and RS. Ordering W10507884 COMPRESSOR.; ordrng 1 W10507884 (COMPRESSOR)"

Near Ridgeline Blvd, Cedar Park, TX 78613
David  Z.

David Z.

DRYER WHIRLPOOL WGD8620HC0 "Arrived on site to diagnose F3E3 error coming back on gas dryer. Called Whirlpool tech line and informed of findings and tested inlet thermister at control. Everything was testing fine again. Tech line said all that can be done is verify it’s on a dedicated circuit (it is not, it shares with washer) and then replace Control, inlet therm, harness. SR7726492893. Ordering 2MAN job, 1 wiring harness W11157861, control W11350216, inLet thermistor W11396709. Office to reschedule for 2MAN job. ; ordrng 1 2MAN (2MAN JOB) and 1 W11157861 (harns-wire) and 1 W11350216 (CONTROL ) and 1 W11396709 (INLET THERM)"

Near Lisa Dr, Austin, TX 78733
Jacob S.

Jacob S.

DRYER WHIRLPOOL MED5630HC0 Arrived onsite for unit making loud screeching noises. Tested unit. Found that unit was off balance. Balanced unit. Tested unit. Unit test good. No issues at this time. Job complete

Near Emerald Oaks Dr, Austin, TX 78739
Kevin B.

Kevin B.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site and inspected dishwasher and found it is not draining, inspected drain pump and found a small piece of glass wedged in pump keeping blades from spinning. After clearing glass, pump will now remove water correctly. No water leaks from connections at time of service, job complete

Near Braeden Brooke Dr, San Marcos, TX 78666
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8040DW4 Arrived onsite and found unit operating with dead control. Replaced the control. All checks good. Unit is now operating as designed.

Near Kandinsky Bend, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for microwave making a rattling sound. Performed diagnostics and tested operation. Noticed noise coming from the unit, when you placed slight pressure of the control unit of the unit the rattling stopped. Tightened down all screws and control unit. Retested unit all operations good no sound heard. Spoke with customer on repair."

Near Longview Ln, Georgetown, TX 78633
Robert J.

Robert J.

RANGE ELECTROLUX EI30EW48TSC Arrived onsite to replace parts previously ordered. Replaced both upper and lower fans. Tested functionality and everything is working properly. Code no longer present Complete

Near Mystic Breeze, Spring Branch, TX 78070
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM6

Near Calibri Ln, Austin, TX 78753
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator not making ice. Checked water dispenser for water flow, had low water pressure. Found customer is on double filtration system. Recommended Customer use filtration bypass cap to increase water pressure. Performed diagnostics mode all operation came back good, and no water leakage."

Near Marimoor Dr, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for refrigerator not dispensing water or ice. Upon inspection we found a ent in the door where the door switch contacts it. Ordering new door. Used plastic square as a shim. Office to reschedule. ; ordrng 1 W11104477 (dor-fip)

Near Wray St, Canyon Lake, TX 78133
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher with no functions. Upon further inspection, I checked the plug and it was plugged in and had power to the outlet. When I removed the toeplate, I found where something had chewed at the wires and the insulation. I pulled the unit from the cabinet and found a nest made form the insulation and tech manual in the back right corner of the cabinets (photos). Customer/builder was present and I advised him of my findings. Unit will need a sump/motor assembly, wiring harness, new insulation pad and power cord to complete repairs. Customer advised that they will replace the unit. Water to the unit was turned off and unit left unplugged. No water leaks observed during service, job completed."

Near Grander Ln, , TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Completely different issue from failed deli control. Arrived on site for ice build up and no ice. Found ice build up behind icemaker housing,found facia heater door broken,ran diagnostics weak air flow from fan,icemaker passed failed fill due to frozen line from faulty heater. Diagnosed unit will need a new heater,fan,adapter,facia heater and main control. Need AUTHO and 1 W10760808 (HEATER) and 1 W10846539 (FAN) and 1 W11126056 (ADAPTER) and 1 W11197489 (FACIA HEATER) and 1 WPW10675033 (CONTROL), states that autho needed"

Near Dupree Ln, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for refrigerant leak. Removed cover found uv dye leaking at manufacture weld joint on evaporator. Replaced evaporator and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly

Near Eby Ln, Austin, TX 78731
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and inspected dishwasher and found saved error code 7/1, incoming water temperature is below 86° and control board has turned off power to heating element. Recommended that customer run hot water at kitchen sink before starting dishwasher. attempted to run a diagnostic cycle and found wash motor has failed. After replacing wash motor ran another diagnostic cycle and everything is operating normally. Job complete"

Near Clarence Ct, Buda, TX 78610
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for a dishwasher not filling with water. I found the float switch stuck in the up position. I corrected and tested the unit. I erased the F6E4 error. The unit is working as designed. Call complete.

Near McCoy Loop, Austin, TX 78717
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUIX305ESS "Arrived on site for customer complaint of unit not making ice, found reservoir cap was not on, I put cap on, unit tested good.

Near Whispering Breeze Dr, VLG O THE HLS, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for no cool. Removed evaporator cover found ice ball on inlet to evaporator diagnosed leak in system ordering a new compressor and evaporator. Job will need 2HRS.; ordrng 1 CNOTE (2HRS) and 1 CNOTE and 1 W10836706 (EVAPORATOR ) and 1 W10913906 (ACCESS VALVE ) and 1 W11092625 (COMPRESSOR)

Near Dalton St, Austin, TX 78745
James C.

James C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and installed new burner head. Tested operation and found unit working properly. Job complete

Near La Dera Dr, , TX 78628
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for no ice. Found filter housing misaligned causing filter not to fit correctly,found Evap thermistor disconnected. Installed thermistor correctly,aligned filter head correctly ran diagnostics all test passed,ran unit through a normal cycle,ice forming on evaporator plate"

Near Running Rope, Austin, TX 78731
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBB01 "Arrived on site and found no ice production. Cycled icemaker and motor turns properly and valve is actuated but there is no incoming water. Removed waterline and found no water pressure from source. Water source will need to be corrected before icemaker will work again. No water leaks from connections at time of service, job complete"

Near Brookhollow Dr, Wimberley, TX 78676
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHB00 "Arrived on site and found customer is experiencing items freezing in the fresh food section. Replaced diffuser to correct issue. No water leaks from connections at time of service, job complete"

Near Mt Sharp Rd, Wimberley, TX 78676
Scott  M.

Scott M.

WASHER MAYTAG MLE2000AYW "Arrived on site for washer stopping and not going into spin . Found wax motor had failed ,switches checked good . Replaced motor . Unit is now going into spin cycle . No water leaks detected at time of service , job complete ."

Near Cameron Rd, Manor, TX 78653
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL MEDX655DW "Arrived on site for dryer that would not heat. Inspected unit and work area. Tested unit and found no heat at all going into the unit. Pulled off back cover and tested the thermal fuse, cut off, high limit thermostat, and element. All checked good. Customer advised the unit would also not progress in the cycle and would continue to run until they opened the door. Replaced timer and tested 7nit. Unit began to work as designed."

Near Beverly Cox Dr, Waco, TX 76705
Al R.

Al R.

WASHER MAYTAG MHW6630HW0 "Arrived to inspect front load washer not starting.Confirmed the complaint and attempted service test mode and unit didn’t respond.Unplugged the unit for 30 seconds, plugged the unit back in and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied Job complete"

Near Cascade Dr, Killeen, TX 76549
Richard P.

Richard P.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for the dryer not working properly. Ran diagnostics and found no error codes . Dryer starts up and than shuts off. Tested voltage and found that there is 117VAC on red wire and 117VAC on black wire and 120VAC on neutral wire. There should be zero voltage on the neutral. There is an electrical issue. Advise customer to have an electrician look at the outlet. Complete

Near Pecan Grove Rd, Austin, TX 78704
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4800X Arrived on site for washer with broken agitator. Tested and inspected unit and found agitator is not broken. Front right suspension came off. . Reinstalled suspension and tested unit. All operations are normal. No water leaks present at time of service.

Near Maidenhair Tr, Elgin, TX 78621
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 "Arrived on site for dryer that would not start. Inspected unit and work area. Tested voltage and found correct voltage going to the unit. Tested ohms to the push to start and found it open. Replaced push to start and tested unit. Unit still would not start. Tested high limit thermostat, thermal cut off, element, and thermal fuse. Thermal fuse was open as well. Tested unit one last time and unit operated as designed. Call complete."

Near Pecan St, Waco, TX 76705
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven shutting off mid cycle. Upon further inspection, the customer advised that the unit is shutting off while using the unit and the time/date are jumping back to January 1st. Found the unit is not connected to WiFi and advised the customer to connect WiFi and contact the Whirlpool connect team at 866-333-4591 to assist with WiFi connection and software updates. Job completed."

Near Concho Creek Loop, Leander, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for refrigerator ice maker having slow ice production. Performed temperatures test in FC found temperatures at 1.9 and continues to drop. Ran the ice and water dispenser to test flow and quantity, everything tested good, watched the ice maker cycle to make sure unit worked properly, showed proper operations. Customer stated they replaced the filter in the unit, but did not flush the lines. Informed the customer that the manufacturer recommends to flush 3 gallons of water through the unit after filter replacement. It’s possible the unit ran a couple of dry ice cycles, because the unit was not flushed properly. All tested good, no water leaks detected."

Near FM2147, Horseshoe Bay, TX 78657
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for scratch on unit freezer door. Saw scratches on unit door. Replaced unit door. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator icemaker no producing much ice. Ran diagnostics test 15 optic sensor not responding correctly. Ordering parts. ; ordrng 1 W10898445 (cntrl-elec) and 1 W11129522 (ice-contnr)

Near Curvatura, Canyon Lake, TX 78132
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for the washer missing lid striker. Installed new striker and screws ordered by previous technician. Ran diagnostics and found that the latch is not working. Need to order latch. Office to reschedule ; ordrng 1 W11307244 (latch)

Near W William Cannon Dr, Austin, TX 78745
Kevin B.

Kevin B.

WASHER MAYTAG MHW5500FW0 "Arrived on site and replaced hose diagnosed on previous visit, washer is now complete. No water leaks from connections at time of service, job complete"

Near Javea Dr, Austin, TX 78739
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer not starting . Found control any time unit powered up display would flash loc . Controls unresponsive . Unable to put in diagnostics . Replaced door latch and main control . Tested unit in both stages of diagnostics . Unit performed as designed . No water leaks detected at time of service . Job complete .

Near Leisure Dr, Austin, TX 78754
Wesley P.

Wesley P.

WASHER ELECTROLUX EFLW317TIW1 Arrived on site and found unit operating with failed MCU. Replaced MCU and WL sensor. All checks good. Unit is now operating as designed.

Near Walton Ln, Austin, TX 78721
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Arrived onsite for a refrigerator with a no cool condition to replace the previous diagnosed parts. I found the compressor not pumping and the system fully charged. I evacuated the system. I replaced the compressor and drier. I added a service tap on the low side of the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the unit with 5.5 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Black Canyon Dr, Austin, TX 78729
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB7759SAS1 Arrived on site for dishwasher smoke/ black char. Inspected unit and found control and harness burnt. Control and harness will need to be replaced to complete repairs. no water leaks present at time of service.; ordrng 1 W10871222 (harns-wire)

Near Co Rd 139, Hutto, TX 78634
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8540BW0

Near Camp Comfort Ln, Austin, TX 78717
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for refrigerator running consistently and unleveled. Inspected unit and work area. Found back left side off level. Made some plastic shims to correct. Performed diagnostics mode and tested all operations. All tested good, no water leaks detected. Spoke with customer on user care guide."

Near Spyglass St, Meadowlakes, TX 78654
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to diagnose a dishwasher that is filling on its own. Tested unit and found no mechanical failures with dishwasher at this time and no indication that water valve is seeping into tub. Did note RO drain hooked to dishwasher drain causing it to back flow through the hose. Advised homeowner RO drain would need to be separated from dishwasher line to prevent issue from happening. Homeowner will need to have a plumber separate the lines to complete repair. No leaks were found at time of service.

Near Glacier Bay St, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED8000DW4 "Arrived on site for dryer that would not display on the user interface. Inspected unit and work area. Tested voltage and was getting proper voltage. Removed console and found a loose connection on the control where power entered the control. Adjusted fitting and unit powered up. Tested the dryer in a regular cycle and it spun, heated, and ran as designed. Call complete."

Near Sawyer Dr, Temple, TX 76502
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for scratches to unit. Found that top to unit was dented and damaged. Replaced top. No other issues at this time.

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for left hand door having scratches. Looked at unit. Door had scratches. Replaced door. Tested unit. Unit test good. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site to replace scratched panel, upon inspection new panel had scratches, we replaced with duplicate panel. Retested with no problems. Complete"

Near Guadalupe St, Austin, TX 78701
James C.

James C.

REFRIGERATOR KITCHENAID KSF26C7XYY00 Arrived on site and tested operation. Found unit at 17 in freezer and 42 in the fresh food. Unit set to -5 and 33. Inspected for dye and found no dye. Checked refrigerant pressures and found to be low. Added .5oz 134a and the pressures regulated properly and unit began cooling properly. Job complete

Near Azul Ct, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace panel, upon inspection we found the bottom dented, replaced panel and retested. No problems found. Job complete"

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Arrived on site ,replaced pantry door ,deli control,harness and main control. Tested unit all checked normal . Nonwater leaks detected at time of service . Job complete ."

Near Avenue H, Austin, TX 78751
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site to replace panel, upon inspection we found scratches on the unit, replaced panel and retested. No problems found. Job complete."

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to test unit and they said they didn’t have 1603 on the list they will call back and see if that a unit we need or not ; saved tckt

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2430DP01 "Arrived on site to replace console due to error codes, replaced console and retested. No problems found, reprogrammed to model num. Complete"

Near E Overlook Mountain, Buda, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit front panel being damaged. Found damaged on front panel test unit and unit test good job complete.

Near Guadalupe St, Austin, TX 78701
Clif L.

Clif L.

COOKTOP WHIRLPOOL G7CE3034XS00 Arrived on site to replace previously ordered parts. Replaced left rear and right front burners and respective switches. Tested unit and found all is functioning properly at this time.

Near Landon Samuel Loop, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for freezing in fresh food and loud noise. Found damper control making loud grinding noise,with damper door closed cold air seeming through from around housing. Replaced damper control added sealer around housing gaps.

Near Trevino Dr, Austin, TX 78746
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WZF34X20DW01 Arrived on site to replace compressor and evaporator for refrigerator. Upon installing compressor tested it and found compressor not moving gases properly. Suction line is blowing out instead of pulling gas in. Compressor will need to be re-ordered along with filter dryer and process stub. Office will need to set a return appointment for three hour job in case problem reoccurs as at that point tech line will need to be called.; ordrng 1 3HOURJOB (3 HOUR JOB. ) and 1 W10750851 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)

Near Moorlynch Ave, Pflugerville, TX 78660
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for no ice. Ran diagnostics weak water flow with filter in or out,diagnosed faulty water valve. Installed a new water valve ran diagnostics good water flow,unit passed all other diagnostics.

Near Escala Dr, Austin, TX 78735
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD4850HW0 "Arrived on site for long dry times . Found door wouldn’t stay closed ( no heating issues ) . Found front panel and inner door warped . Ordering font panel , hinges ,inner door and catch . No lint build up at time of service . Please call to set return .; ordrng 1 279740 (panel) and 1 WP3389441 and 1 WP695737 (door) and 1 WP8066056 (hinge-door) and 1 WP8066057 (hinge-door)"

Near Hatton Ln, Austin, TX 78754
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived on site and inspected refrigerator and found very little frost pattern showing on evaporator, sent pic to LM. A new evaporator is needed to correct the issue. No water leaks detected at time of service.; ordrng 1 8201786 (start device,combo) and 1 SEALEDSYSTEM and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)"

Near Little Texas Ln, Austin, TX 78745
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US0HS00 arrived on site to inspect cooktop grates. Found that the left grate is badly warped and pots(pans don’t sit on the grate well. I am ordering the grate kit and having it shipped directly to the customer per MS approval. Tested the unit and it’s operating as designed. No gas leaks detected during service.; ordrng 1 W11214957 (GRATE KIT D2CMS APPROVED)

Near Mazarro Dr, Leander, TX 78641
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found unit operating properly. Previous company installed tap on low side line. Checked controls for visible failures. Unable to to find visual failure. No recommended repair due to unit operating properly at time of service.

Near Edwards Dr, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for refrigerator water dispenser and the door not working correctly. Upon inspection we found found that the water filter was clogged and the door was out of alignment. Re aligned door and tested functionality everything is working properly. Complete

Near Silo St, San Marcos, TX 78666
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWB835DW4 "Arrived on site for washer that had a low flow error code on it. Inspected unit and work area. Placed in in the service diagnostics mode and found an F8 E1 (long/no fill) and F3 E2 (inlet water temperature fault) codes. Tested unit in service diagnostics auto test and found the water pressure weak into the unit. Replaced the water valve and tested unit, the unit worked as designed. Call complete."

Near W Tinsley Rd, Robinson, TX 76706
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7

Near Country Ln, Buda, TX 78610
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived to paint thecabinet with touch up paint.Applied paint to all affected areas.Customer told to wait approximately 24 hours before using the unit.Job complete.

Near Coffee Berry Dr, Georgetown, TX 78626
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5090JW0 Arrived onsite to replace control board. Ordered by previous tech. Replaced control board. Tested unit. Unit test good. Job complete

Near Windsor Rd, Austin, TX 78703
Al R.

Al R.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived to install previously ordered part.Removed and replaced the fan motor and reassembled the unit and unit began operating as designed.Customer satisfied.Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of ice machine powering on and off. Found unit had a drain pump, and the power from the drain pump to the ice machine was intermittent. They were set up for a gravity drain, but the gravity drain was set directly under the center of the unit. I explained to customer they didn’t need the external drain pump and could just use the gravity drain.

Near Brushy Ridge Trail, Blanco, TX 78606
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIO18NNZS0 "Arrived on site for no ice. Ran diagnostics good water flow,pumps running,compressor didn’t power on extremely hot in compressor area,checked voltage good voltage to fan,fan not powering on causing unit to overheat in compressor compartment. Let unit sit off ran diagnostics compressor powered on no fan diagnosed unit will need a new condenser fan motor.

Near River Hills Rd, Austin, TX 78733
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site and tested operation. Found components functioning properly in diagnostics but the broiler does not come on durning pre heat of bake cycle. Customer having issue of baked good being over done on the bottom and under cooked on top. Unit will require new ui and control to repair. ; ordrng 1 W10864182 (panl-cntrl)

Near Longview Ln, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the door hinges, left rail, and the adjusters. The door closes correctly and the upper rail works as designed. Call complete."

Near Country Knoll, Austin, TX 78750
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH73521CS1 "arrived on site to inspect microwave noises. Upon further inspection, I placed a glass of cold water into the unit and tested for 30 seconds. As soon as I turned the unit on, I could hear the loud humming noise. Also found that the unit is not heating. I advised the customer that the unit will need the magnetron, capacitor and diode I removed the unit from the wall and removed and replaced the magnetron, capacitor and diode and retested the unit. Unit is operating as designed. Placed the unit back on the wall and tested again and it continues to operate as designed. Job completed."

Near Cactus Mound Dr, Leander, TX 78641
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and found oven is several minutes behind microwave, spoke with tech line and they said user interface may correct the issue but if it doesn’t then it likely cannot be corrected. Replaced user interface customer is aware there may not be a repair available, job complete 7727010326"

Near Tabago Ct, Austin, TX 78737
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site for refrigerator not making ice. Found ice container full of ice. Customer informed me that issue is not that unit does not make ice. But that unit does not dispense ice. Tested and inspected unit and found ice container failed and ice buildup binding motor on ice container. Ordering ice container and motor as well as associated parts in case needed. No water leaks present at time of service. Office to schedule return trip. Authorization is needed.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10271509 (motor) and 1 W10769145 (ice-contnr) and 1 WPW10260622 (cover-frnt) and 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor)

Near Heritage Loop, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for broken fill tube wires. Prev tech completely removed fill tube,customer did not need new door,installed a new fill tube assembly,ran diagnostics icemaker passed,ran fill test water filled icemaker. Unit working as designed."

Near Aggie Ln, Austin, TX 78757
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW3 Arrived onnsite and found no error codes. Was advised unit is not progressing. Recalibrated and ran quick diagnostics. All function operating as designed. Tested regular cycle and

Near China Rose Dr, Austin, TX 78724
James C.

James C.

OVEN LG LDE3017ST Arrived on site and tested operation. Found cancel button for upper oven worn. Installed new console and tested operation. Unit tests good. Job complete

Near Spanish Oak Dr, Georgetown, TX 78628
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW4 Arrived on site to diagnose a washing machine that is damaging fabrics. Found heavy abrasions on wash plate and lower basket assembly. Basket and wash plate will need to be replaced to complete repairs. Office will need to set a return date due to part availability.; ordrng 1 W10811960 (spin basket)

Near Fossilwood Way, Round Rock, TX 78681
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and found unit cooling properly but damper really loud. Installed new damper and tested. Unit tests good. Job complete

Near La Grotta Ln, Georgetown, TX 78628
Lou S.

Lou S.

DRYER MAYTAG MEDB765FW0 "arrived on site to inspect dryer catching clothing. Upon further inspection, the customer advised that the filter grill is catching the clothing and fabric sheets. I found a fabric sheet in the grill just under the sensors in between the grill and the bulkhead. I removed and replaced the grill and tested and the same issue occurred with a fabric sheet getting caught. I contacted Techline and spoke to Andy and advised of my findings. Andy advised to replace the bulkhead and grill and provided file #7727009964. I removed and replaced the bulkhead and retested and after approximately 5 mins of testing, nothing was caught in the grill/bulkhead. I advised the customer of my repairs. No lint observed during service, job completed."

Near Williams Way, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace evap cover, damper motor, and drip pan, after replacing parts, unit tested good.

Near Ranch Rd 1, Stonewall, TX 78671
Kevin B.

Kevin B.

WASHER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found thermal fuse has failed, once replaced from truck stock found dryer is only getting 120 V, bent prongs on the plug slightly outward and dryer is now getting 240 V. Connection at outlet is failing an outlet should be replaced. After dryer is running and heating found no airflow Through lint screen, homeowner will need to have vent to the exterior cleaned by a professional service in order to prevent further damage to dryer from overheating. Job complete"

Near Stone Pass, Austin, TX 78745
Robert J.

Robert J.

RANGE WHIRLPOOL WFC310S0ES2 Arrived onsite for oven display not working. Upon inspection we found found that the display is in fact not working. Replaced display panel with one from job 246791. Tested functionality and everything is working properly. Complete

Near Leah Ave, San Marcos, TX 78666
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to diagnose dishwasher with middle rack hanging issues, as well as upper rack. Checked tracks and found middle rack adjuster had a broken wheel and needed to be replaced. Found new adjustor kit missing backing plates and not able to be completed. Ordering W10712395 adjustor Kit and coming back tomorrow, . Installed new upper tracks as the end cap locks were broken off and rack was loose. .; ordrng 1 W10712395 (adjuster)"

Near Kocurek St, Austin, TX 78723
Lou S.

Lou S.

WASHER LG WM8000HVA "arrived on site to inspect washer bearing issues. Upon further inspection, I checked the basket and found it not secure in the drum which indicates the bearing is bad. Customer advised it makes a loud noise when operating. No water leaks observed during service, job completed."

Near Goodnight Trail, Leander, TX 78641
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite for unit giving F6E3 error code. Tested unit. Found that UI control board had gone bad.

Near Crockett St, Austin, TX 78704
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived on site to replace previously ordered parts. Found parts ordered will not correct issue as fan motor does not include thermistors in wiring harness. Did not miss communication failure with controls and thermistors. Control kit and RC evaporator wiring harness will need to be replaced to complete repairs.; ordrng 1 W10861900 (cntrl-elec) and 1 WPW10277799 (harns-wire)

Near Toltec Trail, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR GE PYE22PSKHSS Arrived to inspect fan noises.Confirmed the complaint and checked the temperatures in both sections and got 38 and 0 degrees.Customer was concerned about the condenser fan running.I explained the sounds and functionality of the unit and advised all sounds heard this date was all natural.Customer satisfied and is now clear on the unit.

Near Fall Creek Ln, Temple, TX 76504
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHW3505FW1 "Arrived on site for to install previous diagnosed parts. Removed failed door latch and installed new. Performed diagnostics mode and tested operation. Found drain line all the way down drain line, causing to to be air lock and creating abnormal noise. Corrected drain line and added zip tie. Ran test mode. All tested good, no water leaks detected."

Near Lasso, Horseshoe Bay, TX 78657
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW3090JW

Near Newning Ave, Austin, TX 78704
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL JGD3536BS00 "Arrived onsite for cooktop back middle burner not igniting. Inspected unit and work area. Tested operation, noticed sparking and no gas getting to igniter. Found food build up between igniter and burner., cleaned burner with brush and re-tested the operations, burner ignited. Informed customer that food build up can block the flow of gas to the igniter and burner causing it to not ignite.

Near Big Spur S, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2665XEW7 "Arrived on site for water leaking. Diagnosed frozen drain and needing updated drain tube kit,installed updated drain tube kit,defrosted drain checked water flow through drain,water draining correctly.

Near White Cliff Dr, Austin, TX 78759
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and inspected washer and found low water flow through valves. After replacing valves water flow is now correct. No water leaks from connections at time of service, job complete"

Near Wincliff Dr, Buda, TX 78610
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onnsite and found unit operating as designed. Leveled unit with building materials onsite as uneven floor was causing doors to not align. All checks good. Brand new unit house not sold. No contact on site but door unlocked.

Near Canoga Ave, Austin, TX 78724
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven not responding to commands . Ran diagnostics ( UI not responding well to commands ) . Same UI error codes mulitaple times . Replaced UI console . Tested unit ,better response to touch . All checked normal. Job complete ."

Near McBee St, Austin, TX 78723
Wesley P.

Wesley P.

DRYER WHIRLPOOL WHD3090GW0 Arrived onnsite and see front panel is dented. Ordering front panel to repair. Unit in new home not yet sold. ; ordrng 1 W11089032 (panel)

Near Canoga Ave, Austin, TX 78724
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer that was flashing a low flow error code. Inspected unit and work area. Placed in service diagnostics mode and found an F8 E1 (long/fill) error code. Placed unit in a auto service cycle test and found the cold water valve buzzing but not drawing in water. Replaced cold water valve and tested unit. Unit worked as designed. Call complete.

Near Lava Ln, Killeen, TX 76549
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator that is not cooling, no lights working, but the door UI lights up. I found no DC voltage out of the power supply. The power supply would need to be replaced to further troubleshoot or repair. Ordering power supply. Also ordering the other controls JIC. . ; ordrng 1 W10804160 (CNTRL-ELEC) and 1 W11249952 (MOTOR-EVAP) and 1 WPW10624574 (CNTRL-ELEC) and 1 WPW10675033 (CNTRL-ELEC)"

Near Ranch Rd 2222, Austin, TX 78730
Clif L.

Clif L.

WASHER MAYTAG MVWB850YW0 Arrived on site to diagnose a washing machine that is squeaking after last repair. Found nut on bottom of drive shaft assembly has loose and causing driveshaft to turn in properly. Insured that was fully tightened and tested unit. Found all is fully functional at this time and no further noises are occurring. No leaks were found at time of service.

Near Canyon Vista Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site and found customer is experiencing food items freezing in the fresh food section, spoke with tech line and they recommended replacing diffuser assembly. No water leaks from connections at time of service. 7727008517"

Near Sawmill Dr, Austin, TX 78749
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7040DW0 Arrived on site to diagnose a washer that will not start cycles. Tested unit and found latch assembly not registering that it’s locked. Replaced latch assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sweetgum Ln, Round Rock, TX 78664
Lou S.

Lou S.

DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer not drying. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on and the element never came on. Remove=d the back panel and tested all of the components ad all checked good. Found that the timer wasn’t operating properly. Tested voltage at the terminal block and found that the unit is not getting 240V. Tested the outlet and found the same, but when I turned my leads towards the inside of the outlet I got 250V. I found that the contacts inside the outlet were not making good connection with the prongs on the plug. I advised the customer of my findings and recommended that they have a licensed electrician heck the outlet. No lint observed during service, job completed."

Near Tulum Terrace, Leander, TX 78641
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher dispenser not working properly. Ran diagnostics and found error code F6E4 float switch. During testing the dispenser did not open replaced dispenser and control . Ran diagnostics and found that the dispenser door still did not open. Ordering harness and float switch. Office to reschedule ; ordrng 1 W10734532 (float switch) and 1 W10899401 (harns-wire)

Near Red Rock Cove, Austin, TX 78749
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8800YC0 "Arrived on site and inspected washer and found bearing is failing, attempted to remove basket and found it is seized. Basket may still be able to be removed using the car check method.

Near Comanche Divide Cove, Austin, TX 78738
Robert J.

Robert J.

DRYER MAYTAG MEDB835DW4 Arrived onsite to replace parts previously ordered. Installed new blower wheel. And tested functionality. Everything is working properly. Complete

Near Skytrail Dr, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER KENMORE 110.2002201 "arrived on site to inspect washer basket banging. Upon further inspection, I pushed down on the basket and when it popped back up, it was moving all around and not straight back up. I placed the unit in diagnostics showing no error codes and continued with testing. Unit operates as designed except in spin cycle, the basket was moving side to side too much I removed and replaced the suspension rod kit and retested and unit is operating as designed. No water leaks observed during service, job completed."

Near N College St, Georgetown, TX 78626
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WFE525S0JZ Arrived onsite for oven where the drawer was falling out. Inspected unit and work area. Found glides not in correct position and drawer was sitting on top of the glide but not able to make connection with the base rail assembly. Adjusted the glide and tested the drawer. Drawer works as designed. Call complete.

Near Loving Cove, Belton, TX 76513
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for us timer smelling gas . Used sniffer on all connections . Also used liquid leak detector . Couldn’t find any leaks with either leak detectors at time of service .. Job complete .

Near Tobler Trail, Austin, TX 78753
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived to install previously ordered part.Found the unit works properly.Customer advised the unit is intermittent and is afraid to load unit up with food. The unit may need a HV main board and UI to complete repair.ORDERING AUTHORIZATION FOR HV BOARD AND UIIF AUTHORIZATION IS GRANTED OFFICE TO ORDER PARTS AND CALL CUSTOMER TO RESCHEDULE SERVICE WITH CUSTOMER.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 RESEARCH (HV CONTROL) and 1 W10822647 (CONTROL - UI)

Near Longview Ln, Georgetown, TX 78633
Paul R.

Paul R.

OVEN KITCHENAID KEBS207SSS04 Arrived onsite for a wall oven with the upper oven taking forever to preheat and never reaches set point temperature. I found the bake and inner broil elements open. Both elements need to be replaced to complete service. I replaced both elements and tested the unit. The unit is working as designed. Call complete.

Near Zen Gardens Way, Austin, TX 78732
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site to install previously diagnosed part. Tested unit and found grinding noise is when drain pump is running before unit starts to spin, when unit starts spinning there is a light squeaking when starting to spin. Will need to replace drain pump and belt to complete repairs. Ordering needed part. Spoke to customer No water leaks present at time of service.; ordrng 1 W10919003 (pump-water)"

Near Arthur Vandenburg Way, Manor, TX 78653
Jonathan  S.

Jonathan S.

DRYER ELECTROLUX EFME617SIW0 "Arrived on site for dryer not completing cycle. Performed diagnostics mode and checked fault codes. Found error E-41, door opened up during cycle. Tested dryer operation. Called tech support spoke to Mike, sr#83334191. tested air flow, temperature, moisture sensor everything tested with in range of normal operation. Informed customer for sensor drying to operate properly unit must be filled 1/3 to 1/2, for the sensor to get a proper reading otherwise unit will turn off after 15 minuets.

Near St Andrews St, Meadowlakes, TX 78654
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher leaking. Ran diagnostics and found that all functions are working properly. Upon inspection found that there is water stain under the vent. Inspected vent and found that the gaskets were not sealing properly. Replaced vent and deflector. Advised customer to monitor. Complete

Near Bankhead Dr, Austin, TX 78747
Jonathan  S.

Jonathan S.

MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived on site for for microwave tripping circuit breaker. Performed diagnostics and gained access to door switches. Tested all 3 switches and found primary switch stuck in open position. Quoted customer on primary switch and customer approved repair. Assembled unit and tested and found same failure occurring. Called tech support and spoke with Frank. He stated that the switch will need to be replaced with door latch, latch hook and spring. Will need to add RTV grease to latch hook to keep failure reoccurring. ; ordrng 1 5304509457 (LATCH HOOK) and 1 5304509459 (SWITCH) and 1 5304521952 (DOOR LATCH) and 1 5304521953 (SPRING)"

Near Oak Ridge, Lago Vista, TX 78645
James C.

James C.

DISHWASHER GE PDT750SSF2SS Arrived on site and tested operation. Ran diagnostics and found drain pump running but water just trickles out of drain line. Attempted to vacuum water through drain line and water would not run through. Removed drain line and found 3/8” rubber foot blocking drain line opening at the check valve. Removed obstruction from drain line and tested. Dishwasher is now draining properly and verified no water leaks after repair. Job complete

Near Dove Hollow Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL KDTM354DSS3 "Arrived to inspect unit with burning smell. Ran diagnostics tested and seemed fine. Did a cycle and unit had barley filled with water, valve was screeching, water is rarely getting in to unit causing our p to run dry and overheat. Unit will need valve replaced and pump replaced due to no water conditions and 1 WPW10327249 (water intake valve)"

Near Hanging Cliff Cove, Austin, TX 78759
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site to install previously diagnosed parts. Installed new scroll fan and retested. Unit is now working as designed with fan blowing properly. Call complete.

Near Madison Ave, Austin, TX 78757
Robert J.

Robert J.

COOKTOP WHIRLPOOL WCG51US6DS00 Arrived onsite for stove not igniting. Ran diagnostics and found no issues. Stove is igniting as intended. Adjusted burners to their maximum output. Called tech line 7727010628. And they had no additional recommendations. Color and shape of flame is correct. Complete

Near Appellation, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to replace parts previously ordered. Changed ice door and tested functionality. Everything is working properly. Refrigerator temperature lowered to 37 from 43. Complete.

Near Hopping Peach Cv, San Marcos, TX 78666
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4915EW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time

Near Morin Dr, Elgin, TX 78621
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC15PRXS0 Arrived onsite for an Ice machine with the service light on and not working. I turned the unit on and serviced the customers trash compactor and upper wall oven. The ice maker worked as designed the entire time and never failed. I advised the customer to leave the unit turned on if it fails again. Call complete.

Near Zen Gardens Way, Austin, TX 78732
Wesley P.

Wesley P.

WASHER MAYTAG MHW6630HW0 "Arrived on site and replaced control. Advised customer on repair, all checks good. Unit passes checks in diagnostics."

Near Tiddle Ln, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for icemaker not working properly. Upon inspection we found that the icemaker was not resetting to home position and the water inlet tube was halfway clogged. Changed icemaker and removed blockage. Tested functionality. Everything working properly. Complete.

Near W Hutchison St, San Marcos, TX 78666
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found that the freezer Evaporator is frozen solid. Causing the ice maker issue. Advised customer to unplug refrigerator and let it defrost. . ; ordrng 1 W11032800 (motor-evap) and 1 WP12729128 (heater)"

Near Tobin Dr, Buda, TX 78610
Richard P.

Richard P.

WASHER MAYTAG MVWC565FW2 Arrived onsite for the washer not working properly. Ran diagnostics and found error code for long fill no fill. Upon inspection found that the water had been turned off. Turn water on and water valve is working good. Also found that the wall outlet prongs are really loose causing the washer plug to fall out during the spin cycle. Advise customer to change the outlet. All functions worked good and no leaks detected. Complete

Near Sweet Clover Dr, Austin, TX 78745
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KOCE500EBS07 "Arrived on site for oven making intermittent noise. Customer had noise on video, and noises seemed to be the convection fan, as unit heated up due to thermal expansion the fan would cause a rattling sound. Replaced fan, ran a convection cycle to test fan, no sound heard, Watched fan and saw no sign of rattling with the fan. Tested all other operations all test good."

Near Scenic Loop, Kingsland, TX 78639
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MED5630HW0 Arrived on to install previous diagnosed parts. Removed motor assembly and installed new. Powered unit and tested. Found same failure occurring. Tested voltage at terminal block and found 240 volts. Powered unit on and started cycle. Tested voltage at terminal block with unit drawing amperage and found from neutral to L1 was getting 200 volts and at L2 to neutral was getting 36 volts. Called tech support and spoke with Adrian. He stated customer will need to contact electrician. (SR# 7726998609).

Near Columbine St, Marble Falls, TX 78654
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived to inspect freezer drawer issues.The slide in shelf wasn’t inside the unit.I removed the door, and installed the rolling shelf.Customer satisfied.Job complete.All water lines were dry at the time of service."

Near Mercer Rd, Andice, TX 78628
David  Z.

David Z.

MICROWAVE KITCHENAID KBMS1454SSS0 "Arrived on site to diagnose microwave with loud noise coming from turntable. Diagnosed noise and found turntable motor making excessively loud noise and needs to be replaced.

Near Rusty Ridge Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Arrived on site for cooling issue. Diagnosed defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near St Stephens School Rd, Austin, TX 78746
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site and tested operation. Found water turned off to unit. Turned on water and tested. Unit tests good. Job complete

Near Conchillos Dr, Georgetown, TX 78626
James C.

James C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and installed new fresh food fan assembly. Found when opening freezer fan motor box that the rear bearing is laying in the box and would not snap into place. I will need to return with fan and install ui on return service; ordrng 1 W11109595 (motor-evap FC)

Near Magona Trail, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF535SWHB01 Arrived on site for refrigerator making loud noise. Tested and inspected unit and found rattling condenser coil. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.

Near Kira Ln, Manor, TX 78653
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS975SIDM00 "Arrived to inspect condensation in refrigerator.Noticed the unit refrigerator temperature was set at 33 degrees instead of recommended 37 degrees, which was creating frost and condensation to build up.I adjusted the temperature and informed the customer the temperature issues will take approximately 24 hours to adjust.All water lines were dry at the time of service.Customer satisfied.Job complete"

Near Star Mountain Ln, Georgetown, TX 78633
Paul R.

Paul R.

WASHER MAYTAG MVWB835DW1 Arrived onsite for a washer that won’t advance after it fills in the rinse cycle in a bedding or deep water wash cycle. I tried getting the unit in a diagnostics cycle and it would not respond. I did a power reset and had the same results. I checked the suspension and found it good. I explained to the customer that I could not find any error codes because I can’t get in the diagnostics cycle and this means the main control needs to be replaced. I checked under the machine to make sure the rotor hadn’t been rubbing the floor and it hadn’t.

Near Valburn Ct, Austin, TX 78731
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator has ice build up on freezer shelves. Upon inspection found no ice build up. Ran a test cycle on ice maker and no leaks. Freezer door is sealing good and dispenser door is closing properly. Found no issues at this time complete

Near Rocky Ridge Trail, Austin, TX 78737
James C.

James C.

REFRIGERATOR JENN-AIR JS42NXFXDW10 Arrived on site and tested operation. Found deli damper not opening and closing. Inspected connector and found connector coming out of line full of foam and the damper cannot plug into it. Instructed customer of findings

Near Goodnight Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for customer complaint of unit not spinning out towels, found error codes F3e2 f8e1 F0e3 f2e1 in diagnostic mode, I cleared error codes and ran diagnostic checks, unit tested good and passed all tests. I ran calibration cycle, unit tested good. Instructed customer to make sure loads were not getting out of balance. Being he tub is so big on this model, customer needs to fill unit 50-75% full."

Near W Cave Loop, Dripping Springs, TX 78620
Scott  M.

Scott M.

DRYER WHIRLPOOL CED9160GW1 "Arrived on site for unit not starting and all of display is lit up . Changed main control . Unit sill not changing display . Ordering UI control , switch membrane . No lint build up at time of service . Please call to set return .; ordrng 1 W10133282 (harns-wire) and 1 W10135255 (switch) and 1 W10166307 (harns-wire) and 1 W11083806 (UI CONTROL)"

Near Manor Rd, Austin, TX 78723
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL DU935QWDB1 Arrived on site and found unit is 23 years old. Unit is obstructed and will not drain and used water pressure to clear drain hose. Simple repair performed.

Near Brushy View Cove, Austin, TX 78754
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived onsite for the refrigerator Icemaker leaking. Installed new icemaker ordered by previous technician and adjusted fill tube and ice maker tested good no leaks. Did not need any other parts.

Near Thistlewood Dr, Austin, TX 78745
Paul R.

Paul R.

OVEN KITCHENAID KEBS109BSS01 Arrived onsite for a oven that is completely dead. I found the thermal fuse open. I replaced the thermal fuse and tested the oven. The unit is working as designed. I did explain to the customer about shaping the door gasket to keep it in good condition and sealing properly. Call complete.

Near Mt Bonnell Rd, Austin, TX 78731
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site for customer complaint of unit not washing dishes properly, found faulty sump assembly, we had the wrong model and serial on file, ordering sump assembly.ordrng 1 W11162733 (SUMP ASSEMBLY )"

Near Farm to Market Rd Rd 962, Round Mountain, TX 78663
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HB1 Arrived to install previously ordered part.Removed and replaced the harness.Reassembled and unit tested as designed.Job complete

Near Kacie Dr, Temple, TX 76502
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8000DW2 "Arrived on site and inspected washer and found it is bottoming out because there is a plastic drain pan underneath it. Drain pan has already been damaged beyond repair and will need to be replaced. Raised up washer to add more clearance using feet adjustment so it does not damage another drain pan.

Near Buda, TX 78610
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site to replace tube ordered by previous tech, after replacing, unit tested good."

Near Farm to Market Rd Rd 962, Round Mountain, TX 78663
David  Z.

David Z.

RANGE WHIRLPOOL WOS31ES7JS Arrived on site to diagnose issue with control panel being unseated. Examined unit and found that one corner of the trim ring had become unclipped on install. I was able to reseat it without damaging the unit and did not need a new UI. Unit now looks and functions as designed. Call complete.

Near Northwest Pl, Austin, TX 78731
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 "Arrived to inspect washer leaking into unit when unit is off.Confirmed the complaint and removed and replaced the housing.Reassembled, calibrated and tested the unit and unit tested as designed.All water lines were dry at the time of service.Zip tied the drain hose.Job complete"

Near Patricia Rd, Georgetown, TX 78628
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 "Arrived to inspect washer leaking into unit when unit is off.Confirmed the complaint and removed and replaced the housing.Reassembled, calibrated and tested the unit and unit tested as designed.All water lines were dry at the time of service.Zip tied the drain hose.Job complete"

Near Patricia Rd, Georgetown, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR THERMADOR KBUDT4850A02 "Arrived on site for refrigerator with no call. Inspected unit and work area. Customer had unplug the refrigerator for the past few days. Customer turned unit on and found no frost pattern on the evaporator coil‘s. Checked high and low pressures on the compressor and dryer due to prior service. Customer stated that the last technician had mentioned that they had a leak and he had put in something into the sealed system to seal off the leak. Pressures say at 45psi on the high side and 40 psi on the low side. Explained to the customer about what would need to be done (replacing the compressor, evaporator, dye dryer,and service taps

Near Canyon Springs Dr, Belton, TX 76513
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site for IM flooding freezer section .found feeder tube not there . Replaced tube with truck stock . Ran harvest test . All checked normal . No water leaks detected at time of service . Job complete Did remove ice build up at freezer floor .

Near Philomena St, Austin, TX 78723
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site for customer complaint of unit not heating properly, found bake ignitor would need replacing

Near Westminster Dr, Kyle, TX 78640
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found fresh food evaporator not defrosting due to miscommunication between controls and thermistor. User interface, main control, and fresh food evaporator thermistor will all need to be replaced to complete repairs. Homeowner will follow unit 24 hours prior to service..; ordrng 1 W11172798 (CONTROL) and 1 W11340158 (UI)"

Near E Old Settlers Blvd, Round Rock, TX 78665
Kevin B.

Kevin B.

FREEZER FRIGIDAIRE FFFH20F2QWC "Arrived on site and found freezer has started cooling again since service call was created. It originally has stopped cooling but the interior lights were still on. This was likely due to a failing defrost controller that is intermittent. Recommend a new one to correct the issue.defrost control

Near Muir Ln, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSC24C8EYY01 "Arrived on site for no cool. Unit completely warm in both sections,removed fresh food cover,found small trace of dye on insulation in cabinet,touched cap tube and can hear crack in line. Called tech support

Near FM2769, Austin, TX 78726
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not turning on. During testing could not turn washer on. Console was not responding. Also found that the door latch was not allowing the door to stay shut. Ordering main control and console. Office to reschedule. This is a stacked unit but maintenance stated that they will have the washer accessible. ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)

Near E Riverside Dr, Austin, TX 78741
Lou S.

Lou S.

RANGE WHIRLPOOL WFG525S0JZ0 "arrived on site to inspect range door handle. Upon further inspection, I found the door handle trim broken. When I went to replace the trim piece, I found that the part prescreened was the handle. When looking up the parts breakdown, the handle and trim are an assembly, assuming, as they have the same part number. I contacted the office SR and was advised to reorder the part and a CNOTE-INSPECT PART. I advised the customer of the issue and that the office would schedule return service when the part arrives. The door outer glass was left on the cooktop and both side trims and the handle screw were left inside the unit. ; ordrng 1 CNOTE (INSPECT PART FOR HANDLE/TRIM ) and 1 W11242950 (HANDLE/TRIM)"

Near N FM 620, Austin, TX 78726
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 "Arrived onsite for washer with plastic pieces broken into the unit. Inspected unit and work area. Customer showed me the spaced where there are 3 pieces missing from the basket inner ring (see photos). She said they were found in her washer after running through several loads after the prior repair and assumed it was from the last job. I called Techline and spoke to Scott SR# 7727016528. I advised her that in order to do this repair, we would need another agitator to replace the current. Ordering agitator and will be back on; ordrng 1 W11161960 (agitator)"

Near Torrey Springs, Woodway, TX 76712
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WGE745C0FS01 Arrived on site for range with broken handle. Inspected unit and work area. Found glassdoor plastic piece hold onto the handle broken. See pictures. Ordering glass door and will return .; ordrng 1 W10677228 (glass-door)

Near Leader Dr, Killeen, TX 76549
Brandon C.

Brandon C.

UNKNOWN ADMIRAL HUGGING

Near FM2770, Kyle, TX 78640
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave sparking and fire when using with metal rack. Tested and inspected unit and found failed supports and rack. Removed failed supports and replaced with new. Ordering new rack. Also instructed customer on use and care and practice for best performance and on rack use. And to keep close eye on unit to be safe. Rack ship to customer.; ordrng 1 W10803366 (rack DTC)

Near Spanish Star Dr, Round Rock, TX 78664
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for the refrigerator that is making a noise. I found the evaporator cover vibrating because the clips are not tight and the gaskets are not staying on correctly. The evaporator cover clips and evaporator cover gaskets need to be replaced. Call complete.

Near Brazos Dr, Georgetown, TX 78628
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for oven door coming apart. Inspected unit and found outer door coming apart. Ordering needed part. Office to schedule return trip for customer availability. ; ordrng 1 W11178521 (nameplate) and 1 W11219379 (glass-door)

Near Spanish Star Dr, Round Rock, TX 78664
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit having a dent and scratch marks. Saw that top had a dent and scratches. Replaced top to unit. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701

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