Near Austin, TX 78703
Wesley
Job Details:
06/11/2019
DISHWASHER JENN-AIR JDB8700AWS4
Arrived on site and found unit control failed. Repaired by replacing control and Advised customer on use and care.
Near The Hills, TX 78738
Brandon
Job Details:
06/11/2019
ICE MACHINE KITCHENAID KUID508ESS2
"Arrived on site for customer complaint of unit not powering on, found unit had faulty drain pump. I disconnected drain pump and fed drain line into house drain, (gravity drain will work) unit tested good."
Near , TX 78641
James
Job Details:
06/11/2019
RANGE WHIRLPOOL WFG525S0HS1
Arrived on site and found outer door separating and coming off. Installed new outer door and tested. U it tests good. Job complete
Near Little River-Academy, TX 76554
Al
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on-site for a French door refrigerator not making ice. Tool temperatures in both refrigerator (39 degrees) and freezer temperature (25 degrees)Checked evaporator frost pattern and.High side is 35 and low side is negative 20.Checked both evaporators and did not see any visible signs of leaking with black light.Unit will need both evaporators, compressor, dye drier access valve sealed system tech and CNOTE for 2 hours ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 W10832994 (COMPRESSOR ) and 1 WPW10143759 (DRIER) and 1 WPW10608485 (EVAPORATOR )"
Near Georgetown, TX 78626
Thomas L.
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
Replaced right door due to several of them lower seem. All water connections are dry.
Near Pflugerville, TX 78660
Cliff
Job Details:
06/11/2019
WASHER MAYTAG MVWX500XL1
arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found like less assembly and motor capacitor both failed. Both parts will need to be replaced to complete repairs. ordrng 1 W10404050 (lid lock) and 1 W10804664 (capacitor)
Near Austin, TX 78746
Scott
Job Details:
06/11/2019
DRYER WHIRLPOOL WED8000DW4
"Arrived on site , replaced UI interface . Ran diagnostics , nonerror codes . Ran test cycle all checked normal . Job complete . No lint build up at time of service ."
Near Liberty Hill, TX 78642
James
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01
Arrived on site and tested operation. I found that the condenser lines are causing vibration noises to resonate through unit. Installed sound dampers to condenser lines and tested. Unit it still very loud and the compressor is very loud at start up and continues to get louder as it runs and builds up more heat than normal operation. Unit will need a sealed system repair to correct noise and require 2 hours; ordrng 1 CNOTE (SS 2 HOURS) and 1 TJ90SF8404 (STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Austin, TX 78730
Tyler B.
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRFC300ESS01
"Arrived on site for unit freezing items in fridge, found damp stuck open, replaced damper and tested good no leaks on site"
Near San Marcos, TX 78666
Kevin
Job Details:
06/11/2019
OVEN AMANA AGR5330BAS3
"Arrived on site and found when preheating displayed temperature is off by more than 110 degrees, replaced temperature sensor and it is now operating correctly. Job complete"
Near Canyon Lake, TX 78133
Robert
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01
Arrived on job for complaints of not dispensing ice. Checked voltage at motor none. Checked voltage at board none. Replaced control and test. Operation normal. No leaks detected at time of service
Near Round Rock, TX 78665
Arthur B.
Job Details:
06/11/2019
MICROWAVE GE JVM3160EF1ES
"Arrived onsite for customer complaint of OTR microwave door not closing properly and grille not installed properly. Upon inspection, found screw hole on control panel is broken causing grille not to be installed correctly and bind door. Advised customer unit will need new control panel and screws to complete repair..; ordrng 1 CNOTE (NEEDS AUTHO) and 3 WB01X10430 (screw st4 12)s and 1 WB27X26970 (control panel asm)"
Near San Marcos, TX 78666
Kevin
Job Details:
06/11/2019
REFRIGERATOR AMANA WRS325SDHZ01
"Arrived on site and found freezer door is not closing properly, it is dragging against interior liner, raised door overall and it is now clearing properly. Insured refrigerator does not rock, no water leaks from connections at time of service, job complete"
Near Austin, TX 78737
Ron
Job Details:
06/11/2019
DRYER MAYTAG MGDB765FW0
"Arrived on site for lint not collecting on the lint screen, but will fall into the air duct. Confirmed customer was not using any softener or dryer sheets. Confirmed dryer was working with no issues. Instructed customer on having home vent cleaned. Confirmed last dryer vent service was done 2 yrs ago. Recommend customer have home dryer vent cleaned. I advised poor air flow will cause lint not to collect on screen."
Near Austin, TX 78731
Tyler B.
Job Details:
06/11/2019
WASHER WHIRLPOOL WET4027HW0
Arrived on site for drain pump and control replacement. Replaced pump and control found latch not locking . Replaced latch and tested good. No leaks on site
Near Canyon Lake, TX 78133
Robert
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL GX2FHDXVY09
Arrived on job for complaints of no ice. Bypass thermostat and found motor not working. After replacement of icemaker it filled with water. No leaks detected at time of service
Near Austin, TX 78738
Luis
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Arrived on site for noise complaint. Power cycled unit found loud noise from diffuser diagnosed faulty diffuser. Installed new diffuser powered unit on,no odd noise from diffuser unit working as designed."
Near Austin, TX 78736
Luis
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
arrived on site for cooling issue. Unit powered off,powered unit on checked frost pattern,frost pattern forming on evaporator,possible defrost issue. Replaced defrost thermistor and ui control"
Near Temple, TX 76502
Al
Job Details:
06/11/2019
WASHER MAYTAG MHW4300DW0
Arrived to inspect washer not draining.Ran diagnostics test mode and unit wouldn’t go through the test mode.I unplugged the unit and attempted it again and unit ran full diagnostics test mode.Unit completed the diagnostics cycle.Door unlocked and unit works as designed.
Near New Braunfels, TX 78130
Kevin
Job Details:
06/11/2019
ICE MACHINE JENN-AIR JIM158XYRS2
"Arrived on site and inspected ice machine and found it is working properly but gravity drain is loud, recommended that cabinet maker put an access port in the side to see if any adjustment can be made to drain to make it quieter. This is not a fault of the ice machine, no water leaks from connections at time of service."
Near Austin, TX 78728
Lou
Job Details:
06/11/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04
"arrived on site to inspect oven temps. I placed my thermal lead in the middle of the center rack and tested on Bake @350 degrees. At the 350 preheat, the temp was only 278, approximately 72 degrees off. I removed and replaced the main control and sensor and tested again. The unit operated as designed as my multimeter showed 352 degrees and the unit showed 356 degrees. Job completed."
Near New Braunfels, TX 78130
Kevin
Job Details:
06/11/2019
WINE COOLER JENN-AIR JUB24FRERS00
"Arrived on site and inspected wine cooler and found temperature will not adjust, disconnected control panel and after resetting connection it is now operating properly. No further repair is required at this time, job complete"
Near Hutto, TX 78634
Arthur B.
Job Details:
06/11/2019
RANGE GE JGS650SEF1SS
Arrived onsite to install new LF gas valve and 2 left side knobs to gas range from prior tech’s diagnosis. Removed and replaced LF valve. Reassembled. Installed new knobs. Tested unit. All works as intended. No gas leaks detected at time of service.
Near Hutto, TX 78634
Arthur B.
Job Details:
06/11/2019
MICROWAVE WHIRLPOOL UMV1160CB3
Arrived onsite for customer complaint of OTR microwave not heating. Uninstalled unit and removed cabinet wrapper. Found diode shorted. Removed and replaced magnetron and diode. Reassembled and reinstalled. Tested unit with 1 cup of water @2mins. Water was boiling. No other issues found.
Near Austin, TX 78703
Leonardo
Job Details:
06/11/2019
OVEN AMANA AGR6303MFS0
Arrived on site to test unit for oven temp not right. Test unit and found unit at 350 to be at 353. Job complete
Near Austin, TX 78703
Leonardo
Job Details:
06/11/2019
RANGE LG LDG3015SWW
Arrived on site to test unit for upper oven not getting to temp. Test unit and found upper oven off by 15 degrees. Calibrated oven to +15 job complete collected
Near Austin, TX 78754
Wesley
Job Details:
06/11/2019
REFRIGERATOR GE GSE25HSHESS
Arrived onnsite and found unit seal coming out of place but no damage.. repaired seal and heat treated. Unit is now operating as designed.
Near Austin, TX 78703
Leonardo
Job Details:
06/11/2019
RANGE LG LDG3015SW
"Arrived on site to test unit for upper oven not getting to temp. Test unit and found oven off by 9 degrees, calibrated oven to +10 job complete collected
Near Austin, TX 78729
Lou
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01
"arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a grinding noise. When I arrived, it was very quiet. When I opened the freezer door, the Evap fan came on and the condenser fan came on and I could hear a rubbing noise. I removed the back cover to find the condenser fan blade was stripped where it connects to the fan axle and was rubbing on the fan shroud. Using some black sealer from the unit, I took a piece and put it on the blade and attached it to the fan motor and it operated as designed. I advised the customer of my findings and temporary repair until I can get back with a replacement part. I am ordering the condenser fan and blade. No water leaks observed during service.; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (BLADE-FAN)"
Near Austin, TX 78746
Scott
Job Details:
06/11/2019
WASHER WHIRLPOOL WFW92HEFC0
"Arrived on site replaced dispenser assembly . Checked valves looked good . Ran diagnostics , all checked good . Job complete ,no water detected at time of service .
Near Dripping Springs, TX 78620
Brandon
Job Details:
06/11/2019
DISHWASHER FRIGIDAIRE FFCD2413UB0A
"Arrived on site for customer complaint of DW NOT working, found faulty pump, I replaced pump, unit tested good."
Near Austin, TX 78727
Tyler B.
Job Details:
06/11/2019
WASHER MAYTAG MHW5100DW0
"Arrived on site for tub replacement, replaced tub and top. And tested good, no leaks on site"
Near Austin, TX 78730
Tyler B.
Job Details:
06/11/2019
DISHWASHER KITCHENAID KUDK02DRBS1
"Arrived on site for unit not filling, found spoon under float, removed and tested good. No leaks on site"
Near Kingsland, TX 78639
Jonathan S
Job Details:
06/11/2019
REFRIGERATOR GE DFE28JSKHSS
"Arrived on site for refrigerator lights not working after control board was installed. Pulled unit out and found connector not connected to control. Taped water line to back and pushed unit in place. Contacted and checked lights. Tested all other operations . All tested good, no water leaks present."
Near Leander, TX 78641
Lou
Job Details:
06/11/2019
MICROWAVE WHIRLPOOL WMH75021HZ1
"arrived on site to install previously diagnosed and ordered parts. I removed and replaced the fuse, and both interlocks and tested. Unit operated as designed. Job completed."
Near Pflugerville, TX 78660
Arthur B.
Job Details:
06/11/2019
MICROWAVE MAYTAG MMV1174FZ0
"Arrived onsite for tenant complaint of OTR microwave making loud grinding noises when in use. Tested unit and found fan making noises. Uninstalled unit. Upon inspection, found pieces of wood lodged in the fan blower. Removed all obstructions and reinstalled unit. Tested unit. Unit now works as intended. No other issues found."
Near Austin, TX 78704
Wesley
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Arrived on site and repaired failed motor by replacing. Unit is now operating as designed.
Near New Braunfels, TX 78130
Kevin
Job Details:
06/11/2019
WASHER MAYTAG MVWC565FW1
"Arrived on site and inspected washing machine and found customer is experiencing an unbalanced load, ran all functions in manual diagnostic and it is operating normally. Confirmed basket is centered, ran a calibration cycle and it is operating properly. Discussed correct loading procedures with customer to prevent any further damage to washer. No water leaks from connections at time of service, job complete"
Near Wimberley, TX 78676
Robert
Job Details:
06/11/2019
DISHWASHER GE PDT855SSJ2SS
Arrived on job for complaints of leaks. Sensor code showing leaking ran test fill and drain twice no leaks possible cracked sump ordrng 1 WD18X22782 (sump manifold)
Near New Braunfels, TX 78130
Kevin
Job Details:
06/11/2019
DRYER MAYTAG MEDC465HW0
"Arrived on site and found no airflow through lint screen, dryer is heating properly. Dryer vent was not inspected by delivery team, the exit flap was stuck shut and lint was built up blocking airflow. After clearing airflow has returned. Dryer is no and no lint buildup in cabinet at time of service, job complete."
Near Temple, TX 76504
Al
Job Details:
06/11/2019
WASHER MAYTAG MVWB765FW0
"Arrived to inspect washer not operating properly.Ran diagnostics test mode and unit tested as designed.Calibrated the unit.Customer advised the unit doesn’t fill, wash, drain or spin properly.Unit preformed all of the above test during diagnostics test mode.
Near Austin, TX 78757
Luis
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRFC302ESS00
Arrived on site for damaged door found damaged left side fresh food door. Ordering new door. ; ordrng 1 13094747SQ (DOOR LH SS)
Near Austin, TX 78747
Leonardo
Job Details:
06/11/2019
MICROWAVE WHIRLPOOL AMV2307PFS2
Arrived on site to test unit for light under not working. Test unit and found light bulb came off of light socket. Replaced housing and advised customer to buy new light bulb job complete
Near Round Rock, TX 78681
Cliff
Job Details:
06/11/2019
FREEZER WHIRLPOOL WRF767SDHZ00
Arrived on site to diagnose a refrigerator that is forming condensation. Found Center mullion not fully wired from factory causing condensation to build on freezer door seal. Rewired mullion properly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near Austin, TX 78744
Ron
Job Details:
06/11/2019
DRYER GE GFD45GSSM0WW
"Arrived onsite for a noisy dryer, test dryer for 15 mins on timed dry high heat. Received no abnormal noise, customer played video /.contacted GE spoke with Greg explained the issue I had. Recommend making sure the drum is not of round. Test ran with a load of towels confirmed rear drum bearing failure.
Near Burnet, TX 78611
Jonathan S
Job Details:
06/11/2019
REFRIGERATOR GE ZISS480DRISS
"Arrived on site to install previous diagnosed parts with 2nd man. Inspected unit and found dents on both doors. Had customer sign waiver. Recovered refrigerant from unit. Removed failed compressor, filter drier, access valve and inverter. Installed new compressor and pulled vacuum on unit. Added 12.5 ounce of refrigerant. Installed new inverter and Estes operation. All tested good at time of service, no water leaks present.
Near Austin, TX 78732
Luis
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS01
"Arrived on site for cooling issue and ice build up on food. Per customer freezer will defrost,breaker needs to be reset to get unit to,start cooling. Called tech support for ongoing issue,ran diagnostics all test passed,per tech support need to check wire harness on H.V. Control. Removed cover checked harness found P6 pin2 LB wire broken in harness called tech support
Near Austin, TX 78748
Ron
Job Details:
06/11/2019
RANGE WHIRLPOOL WFE975H0HZ1
"Arrived onsite for oven over heating, test ran oven confirmed cycling temps of 394 to 328. Calibrated oven by 10 degrees. Advised customer how to adjust the temp as well per the use and care manual"
Near Leander, TX 78641
James
Job Details:
06/11/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A
Arrived on site and tested operation. I found UO fault code indicating failed vent motor. Unit will need new vent motor to repair ; ordrng 1 154861101 (vent assy)
Near The Hills, TX 78738
Luis
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS00
"Arrived on site for loud noise. Removed deli drawer found ice build up on evaporator,per service pointer W11329116C will need to install new cover and updated control. 1 W10889360 (COVER EVAP) and 1 W11333076 (MAIN CONTROL)"
Near Hutto, TX 78634
Arthur B.
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Arrived onsite for customer complaint of french door refrigerator not making ice in freezer side. Removed icemaker. Found pin connector on icemaker was bent and not fully seated. Secured harness and ran tests 121 and 98. Both passed. Advised customer of finding. No other issues found.
Near New Braunfels, TX 78130
Robert
Job Details:
06/11/2019
RANGE JENN-AIR JGRP436WP02
Arrived on job to replace bake burner. After replacement test operation no gas smell.
Near Austin, TX 78739
Ron
Job Details:
06/11/2019
OVEN WHIRLPOOL WOS72EC0HS01
"Arrived on site for partial display, performed diagnostic no error. Confirmed exact issue on second wall oven, customer has to reset breaker to correct. Confirmed communication issue installed a new control board and console. Display came with on issues. Customer made aware of second wall oven having the same issues.
Near Cedar Park, TX 78613
Lou
Job Details:
06/11/2019
DISHWASHER GE GLD5860L15SS
"arrived on site to install previously diagnosed and ordered part. I removed and replaced the motor and when I went to test the unit, no water entered the unit. I verified the water was turned on and verified voltage to the valve. I checked the float switch as well and it was good. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details:
06/11/2019
REFRIGERATOR FRIGIDAIRE FCGM181RQBB
"Arrived on site and found water has been leaking from unit. Inspected for leaks and found that the drain pan is cracked. U it will need new drain pan to repair and 2 technicians. ; ordrng 1 297165800 (pan,drain) and 1 CNOTE (2 MAN)"
Near Cedar Park, TX 78613
Lou
Job Details:
06/11/2019
VENTHOOD WHIRLPOOL UXT5230BDS1
"arrived on site to inspect cooktop downdraft being too loud ad not working. Upon further inspection, I found that the unit is not a downdraft, but a venthood. The customer advised that it’s not venting well ad was loud. When I turned the unit on, the noise level was normal and I found that the filter was very dirty. I advised the customer of my findings and advised that there is nothing wrong with the unit other than the filter being dirty. Provided recommendations for filter replacement. Job completed."
Near Austin, TX 78757
Paul
Job Details:
06/11/2019
OVEN WHIRLPOOL WFG770H0FZ0
Arrived onsite for the oven that will not light in bake. I found the bake burner not installed on the orifice. I corrected the bake burner and tested the oven. The unit is working as designed. Call complete.
Near Marble Falls, TX 78654
Jonathan S
Job Details:
06/11/2019
FREEZER WHIRLPOOL KRFC300ESS01
"Arrived on site for refrigerator developing ice in freezer. Found ice buildup on front left side of freezer (see SD-QuickPic). Removed ice buildup and tested door seal. Found door sealing (see SD-QuickPic). Tested all other operations. All tested good, no water leaks present."
Near Kingsland, TX 78639
Jonathan S
Job Details:
06/11/2019
REFRIGERATOR AMANA AFI2538AEW
Arrived on site for refrigerator not dispensing ice or water. Performed diagnostics mode and found auger motor and compressor net valve not activating. Tested switch on ice door and found opening and closing. Tested voltage and found no voltage at switch. Found control at fault. Will return with ice door on hand if needed. 1 W10890094 (CONTROL )
Near Leander, TX 78641
James
Job Details:
06/11/2019
MICROWAVE GE PEB7227SL1SS
Arrived on site and found door stuck shut and release not engaging to release door. Accessed latch assembly and found that the pin for the release on the latch assembly has broken off. Unit will need new latch assembly and rocker to repair.
Near Austin, TX 78757
Paul
Job Details:
06/11/2019
REFRIGERATOR GE CYE22TSHFSS
Arrived onsite for the refrigerator not cooling. I found the RC evaporator fan defective. I replaced the fan and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78757
Paul
Job Details:
06/11/2019
WASHER GE GUD27ESSMWW
"Arrived onsite for the washer shutting down in the middle of a cycle. Mr also stated the washer selector switch won’t always respond. I checked stored error codes and had a 27 - water left in the tub with the lid open for more than 15 minutes, 15 - thermistor error, 3 - motor error, and a 26 - out of balance error. I tested the thermistor and had 45K ohms at 80 degrees which is good. I checked the connection at the control for the motor and it was good. I ran a speed wash and the unit worked as designed. I could not get the unit to fail. I checked the connections at the motor and the capacitor. I tested the capacitor and it showed 50mf. The customer stated that sometimes when this happens they unplug the unit and plug it back in to get it to work. I went over unbalanced loads with the customer and explained what these can cause. The unit is working as designed. Call complete."
Near Round Rock, TX 78665
Cliff
Job Details:
06/11/2019
MICROWAVE WHIRLPOOL WMH73521CS3
On site to replace microwave door. Found door good but still not operating clock properly. Per service main control will need to be replaced as well. 1 W10860347 (cntrl-elec)
Near Austin, TX 78705
Wesley
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05
Arrived on site and found unit to be operating perfectly on different outlet. Advised customer that unit was not compatible with shared circuit. Unit is now operating as designed.
Near Marble Falls, TX 78654
Jonathan S
Job Details:
06/11/2019
COOKTOP IKEA ICR555DB01
"Arrived on site for cooktop making a humming noise . Performed diagnostics mode and checked fault codes, no fault codes. Found transformer making slight humming noises. Changed transformer and found transformer still has slight humming noise. Due to unit having transformer, will continue get humming sound. Tested all operations, all tested good."
Near Leander, TX 78641
Lou
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS00
"arrived on site to inspect refrigerator no ice condition. Upon further inspection, I tested temps in the RC=44 & FC=13. Tested the unit in diagnostics and checked the ice maker for error codes in test 59 and found no error codes. Check harvest mode in test 57 and the ice maker harvested as designed, but no ice came out of it. I tested the fill tube in test 45 ad I could hear the valve come on, but no water was flowing into the ice tray. Checked fill tube heater and the tube was frozen. Also found a large mass of ice under the right pantry drawer ad a large puddle of water under t(e left pantry drawer. It appears that the RC evaporator drain tube is clogged. I am ordering the fill tube heater. Customer will defrost ice from pantry drawer section.. ; ordrng 1 W10760808 (heater) and 1 W10836964 (pan-drip)"
Near Austin, TX 78705
Wesley
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRM318FMDM02
Arrived onnsite and found icemaker harness disconnected. Disconnected and reconnected to repair Im operation. All checks good.
Near Austin, TX 78727
Lou
Job Details:
06/11/2019
DRYER WHIRLPOOL WED96HEAC0
"arrived on site to inspect dryer not drying. Upon further inspection, I turned the unit on and found the element heating up. I found a lot of lint built up in the unit. Using my vent test kit, I tested airflow and found that the unit is blocked. I advised the customer of my findings and advised to have the venting cleaned.. No lint at end of service, job completed."
Near Kyle, TX 78640
Brandon
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01
"Arrived on site for customer complaint of unit not producing ice, found faulty valve, I replaced valve unit tested good."
Near Pflugerville, TX 78660
Arthur B.
Job Details:
06/11/2019
WASHER WHIRLPOOL WTW5000DW2
"Arrived onsite for customer complaint of top load washer not completing cycles. When arrived, found lid latch clicking on and off. Removed an replaced lid latch assembly. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service."
Near Horseshoe Bay, TX 78657
Joel G.
Job Details:
06/11/2019
ICE MACHINE KITCHENAID KUIC15NHZS0
"Arrived on site to diagnose ice machine not producing ice. Ran diags, verified operations in diags, cooled fine and main board registered at least 4.5 degs on evap sensor which had a good frost pattern. Unit isn’t on RO system customer has and is just on normal water. Ran a normal cycle and it seems like hot gas is being activated while unit is trying to cool on the evap.
Near Austin, TX 78746
Scott
Job Details:
06/11/2019
WASHER WHIRLPOOL WFW92HEFU0
Arrived on site for unit locking checked wl switch . Removed air trap . Found safety pins in drain pump which had worn down blades affecting draining action. Replaced pump motor . Job complete.
Near Austin, TX 78749
Luis
Job Details:
06/11/2019
FREEZER WHIRLPOOL GB2FHDXWS06
"Arrived on site for water leaking. Diagnosed frozen drain in freezer section,diagnosed unit will need updated drain tube kit. Installed drain tube kit,defrosted drain checked water flow through drain unit working as designed.
Near Austin, TX 78758
Wesley
Job Details:
06/11/2019
OVEN GE PGB911SEJ1SS
Near Wimberley, TX 78676
Robert
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02
Arrived on job to replace thermistor and icemaker. After replacement test operation. No leaks detected at time of service.
Near Wimberley, TX 78676
Robert
Job Details:
06/11/2019
OVEN KITCHENAID KODE500EBS03
Arrived on job to replace door frames both doors. After replacement test operation all functions working properly.
Near Austin, TX 78759
Paul
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived onsite for the upper drawer in the freezer with the front face not staying on. I found the bin face coming off the bin because the bin is warped. I replaced the bin. Mr also stated the unit will not roll. I found the left roller bent causing the leveling foot to drag the floor. I removed the roller and straightened the bracket. I reinstalled the roller and the unit will roll correctly now. Call complete.
Near Pflugerville, TX 78660
Cliff
Job Details:
06/11/2019
MICROWAVE WHIRLPOOL WMH32519FS0
Arrived on site to diagnose a microwave that is arcing and has burning smell. Found capacitor shorted out causing failure. Replaced capacitor and tested unit. Found all is functioning properly at this time.
Near Salado, TX 76571
Al
Job Details:
06/11/2019
WASHER MAYTAG MVWB850YW1
Arrived to inspect washer grinding.Attempted to free basket and basket would not come out from the unit.
Near Round Rock, TX 78665
Arthur B.
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived onsite for customer complaint of 5 door refrigerator not making ice. Ran test 057 and found error code E5 (Timed Ice). Inspected ice maker mold and found small ice chips blocking ice stripper. Cleared blockage and ran test 57. Ice maker harvested successfully. Ran test 45 to fill ice maker mold. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details:
06/11/2019
WASHER MAYTAG MVWB865GW0
"Arrived on site for customer complaint of unit not powering on, found faulty console power button, I replaced console, unit tested good."
Near Georgetown, TX 78628
Thomas L.
Job Details:
06/11/2019
WARMING DRAWER KITCHENAID KOWT100ESS00
Arrived on site for drawer that does not move properly. Found that the unit has failed drawer glides. Replaced at unit now operating properly. This is a new home and the builder left the door open for me.
Near Liberty Hill, TX 78642
Joel G.
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site to install part ordered by previous tech. Replaced and verified operations. Verified no water leaks at time of svc call. Also informed customer that they will need to keep anything with high water content away from damper, since air coming from damper is way below freezing, to prevent items from freezing."
Near Driftwood, TX 78619
Brandon
Job Details:
06/11/2019
DRYER WHIRLPOOL WED8000DW4
"Arrived on site to replace idler pulley and belt, I also applied grease to idler and wheels, unit tested good after replacing parts."
Near New Braunfels, TX 78130
Kevin
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
"Arrived on site and found freezer light is on but nothing else is showing power. Inspected HV control board and found it is warm to the touch. Replaced board and it turned on UI showed PO Cleared that and it ran for a few seconds stopped, attempted a few more times, then power cycled several times and completely failed again. ordrng 1 W11043015 (panel-ui) and 1 W11043763 (cntrl-elec)"
Near , TX 78641
James
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived on site and installed new door. Tested operation and found unit working properly. Job complete
Near Leander, TX 78641
James
Job Details:
06/11/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Arrived on site and found door not opening due to missing spring. Installed new dispenser assembly and tested. Unit tests good. Job complete
Near Round Rock, TX 78681
Cliff
Job Details:
06/11/2019
DRYER MAYTAG MED5630HW0
Arrived on site to diagnose a dryer that is making abnormal noise. Found loose screws on frame of unit causing abnormal rattling. Tightened all screws and made sure all components were mounted properly. Tested unit and found all is functioning properly at this time.
Near Hutto, TX 78634
Arthur B.
Job Details:
06/11/2019
WASHER WHIRLPOOL WTW5000DW2
Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F5E2 (Lid Lock Fault). Removed and replaced lid lock. Tested unit. Found new lid lock keeps clicking off and on. Found lid lock faulty. All water connections were dry at time of service.; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)
Near Pflugerville, TX 78660
Cliff
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS02
Arrived on site to diagnose a refrigerator with doors that are not level. Re-leveled refrigerator and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78758
Wesley
Job Details:
06/11/2019
WASHER WHIRLPOOL WTW5000DW1
Arrived on site and replaced motor. Tub ring not needed. All checks good. Unit is now operating as designed.
Near Austin, TX 78746
Scott
Job Details:
06/11/2019
DISHWASHER WHIRLPOOL KDTM404ESS0
Arrived on site for dead dishwasher . Found wall switch turned off . Turn switch on and unit powered up . Ran diagnostics and unit checked normal . Nonwater leaks detected at time of service . Job complete.
Near Lakeway, TX 78734
Paul
Job Details:
06/11/2019
DISHWASHER JENN-AIR JDB9800CWP2
Arrived onsite for the dishwasher not draining properly. I checked stored error codes and found an F8E4. I cleared the code and I ran the diagnostics cycle and the unit completed the cycle and worked as designed. All of the water drained out and there was nothing in the drain pump. Call complete.
Near Austin, TX 78748
Leonardo
Job Details:
06/11/2019
DISHWASHER WHIRLPOOL WDT720PADM3
Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but wash motor not coming on. Replaced sump and motor test unit for leaks no leaks present at this time. Unit working correctly job complete.
Near Canyon Lake, TX 78133
Robert
Job Details:
06/11/2019
DRYER MAYTAG MED8200FC2
Arrived on job to replace drum. After replacement test operation noise level normal.
Near Austin, TX 78703
Luis
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KBSD602ESS01
Arrived on site for faulty control. Replaced niagra and main control powered unit on tested ice dispenser unit working as designed.
Near Cedar Park, TX 78613
Lou
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY08
"arrived on site to inspect refrigerator leaking water. Upon further inspection, I found the left side of the FC door not sealing at the bottom corner area. Found ice buildup on the rails and also found ice buildup on the Evap cover. Removed the back cover and checked the drain hose and it was good. Found a solid plate of ice on the bottom of the FC section. Attempted to adjust the left rail bracket but it did not help. I am ordering the Evap motor/harness, both rails and both brackets and the FC door gasket.. No water leaks observed during service. ordrng 1 CNOTE (AUTHORIZATION) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10276647 (motor-evap) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket) and 1 WPW10714545 (gasket-fip)"
Near Marble Falls, TX 78654
Jonathan S
Job Details:
06/11/2019
REFRIGERATOR GE ZIR36NMHRH
"Arrived on site to install previous diagnosed part. Gained access to door spring. Installed new door spring. Tested door operation. All tested good, no water leaks present.
Near Austin, TX 78705
Wesley
Job Details:
06/11/2019
REFRIGERATOR KITCHENAID KRFC704FPS00
Arrived on site and found unit fully thawed. Disassembled Evap cover and found cracked thermistor. Replaced Evap cover and did not replace control. Turned unit on. And found operating as designed.
Near Lampasas, TX 76550
Al
Job Details:
06/11/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM00
"Arrived to inspect refrigerator not operating properly.Put the unit through diagnostic test mode and tested all aspects of the unit and all checked out properly.Emptied the ice dispenser tray that was frozen in the freezer door and at the customers request, I turn off the ice maker.