We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78737
Robert
Job Details: 01/31/2022
Arrived on call for complaint of not making enough ice. Ran test for fill and harvest both work. Test thermistors all working properly. Replace the UI control.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Georgetown, TX 78628
Lou
Job Details: 01/31/2022
"Arrived on site to inspect wall oven not turning on after self clean. Upon further inspection, I found the unit with power but the display not on and control panel not responding to touch. I pulled the unit out onto my oven dolly and tested the thermal fuse, TODs and elements and all but the fuse were good. I removed and replaced they use and tested the unit and it is operating as designed. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cedar Park, TX 78613
Justin
Job Details: 01/31/2022
Arrived on site to install the heater per the special project. I installed the new heater and then tested the unit. The unit is working as designed. No leaks observed at the time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MHWE200XW00
Near Austin, TX 78702
Jacob
Job Details: 01/31/2022
Arrived onsite to replace the bellow to the unit. Replaced part. No issues at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Jonathan S
Job Details: 01/31/2022
Arrived on site to install previous diagnosed part. Removed failed control and installed new. Assembled unit and tested operation. All tested good.
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Austin, TX 78732
Brandon
Job Details: 01/31/2022
"Arrived on site to replace center rear burner head and cap for burner not lighting properly all the time, found it was better, but still not lighting as quickly as the others, ordering the ignitor. ; ordrng 1 W11238756 (Ignitor) and 1 Cnote (Office to reschedule)"
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/31/2022
"Arrived on site for a washing machine that has a broken strike. Inspected unit and work area. Confirmed the customers complaint but found that the model and serial number on file were not correct. Fixed model and serial information and I am ordering the strike, latch, and control. ; ordrng 1 W11457841 (Strike) and 1 W11481108 (Control) and 1 W11394572 (Latch)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Harker Heights, TX 76548
Tyler
Job Details: 01/31/2022
Arrived on site for dishwasher not completing cycles all the way. Upon arrival confirm complaint and end of diagnostics but found the air codes after further testing found the cause the problem was the drain motor overheating too quickly and then failing to pump water out accurately. After replacing the drain motor I reassembled and tested the unit and found it fully functioning through all cycles as designed with no leaks during repairs or testing. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXSS02
Near Harker Heights, TX 76548
Tyler
Job Details: 01/31/2022
Arrived on site for refrigerator needing previously diagnosed start device. Upon arrival install needed port reassembled and tested unit and found all fans as well as compressor fully functioning as designed. Inform customer to give unit 24 hours to stabilize temps. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Bastrop, TX 78602
Matthew
Job Details: 01/31/2022
Arrived onsite for refrigerator freezer section frosted over. Upon arrival found rails failure not allowing freezer door to close properly. Replaced right and left rails. Door is not closing properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Hewitt, TX 76643
Jonathan M
Job Details: 01/31/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area.
We serviced a
KENMORE RANGE
Model 790.9622340A
Near Killeen, TX 76542
Al
Job Details: 01/31/2022
"Arrived to inspect Kenmore range oven issues. Confirmed the bake element was broken, which caused the control to blow out. Removed and replaced the bake element, unit needs control and overlay to complete the repair, which requires authorization from AHS. Unit terminal block wasnt damaged. Keypad wouldnt accept commands after back surge occurred. Needs more work. Office to schedule return services.; ordrng 1 316557238 (Control Board) and 1 316419353 (OVERLAY)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lorena, TX 76655
Jonathan M
Job Details: 01/31/2022
Arrived on site for a dishwasher that has a dispenser that is broken. Inspected unit and work area. Confirmed the customers complaint and replaced the dispenser. Tested the unit and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW00
Near Austin, TX 78750
Scott
Job Details: 01/31/2022
"Arrived on site for unit shutting off . Ran diagnostics all checked normal. Heater ,fan are normal. No error codes . Good amperage . Couldnt duplicate any errors . Job complete"
We serviced a
WHIRLPOOL WASHER
Model GHW9200LW
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/31/2022
"Arrived on site to replace failed valve as Wells as door lock, after replacing, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Waco, TX 76712
Jonathan M
Job Details: 01/31/2022
Arrived on site for a microwave that is not lighting the under the counter light bulb. Inspected unit and work area. The customer advised that hes had intermittent issues with this thing but now the unit just wont turn on at all. Checked the lightbulb and found the filament on the lightbulb had brokenReplaced the lightbulb and tested the unit. The unit began to work out and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25PQXFW01
Near Killeen, TX 76542
Al
Job Details: 01/31/2022
"Arrived to inspect side by side refrigerator cooling issues. Customer met in the garage and advised the breaker was put in when he built the home back in 1970s. He advised the breaker is on the same circuit as his microwave, that was also not working due to the faulty breaker. Customer will need an electrician to repair the faulty breaker for his appliances to work properly. Problem is with the breaker, not the appliance. No parts installed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78723
Tyler L
Job Details: 01/31/2022
"Arrived on site for complaints of clothes not getting dry. Found unit heating and tumbling correctly. Checked airflow and found it to be good, took picture. Inspected blower wheel and vent hose. Found nothing blocking. Double checked all connections and tested continuity. No issues at this time. Customer may have fixed issue, he stated that he did clean out the vent. Unit functioning as designed, advised customer to monitor. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Gatesville, TX 76528
Jonathan M
Job Details: 01/31/2022
Arrived on site for a washing machine that is not finishing out cycles. Inspected unit and work area. Confirmed the customers complaint and ran the unit through diagnostics. Found an F7 E1 (basket speed fault) and F7 E6 (motor fault) error codes. I ran the unit through manual high speed span and agitation testing and found the unit buzzing but not moving. Replace the main control and tested the unit. Still have the same issue. Check voltage going from the main control to the motor and found proper voltage during agitation in span. Spoke to PRN ohm to cross the motor windings. Was advised that the motor was fine with the readings found (2.5 k ohms). Use the truck stock capacitor to make sure that the issue was not with the capacitor. Was advised the issue would have to be with the motor. Ordering motor and control again and the office will need to reschedule the customer due to out of stock and PSP items.; ordrng 1 W11497303 (Motor) and 1 W11498797 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Joe Z
Job Details: 01/31/2022
"Arrived onsite for unit not operating. Upon arrival found the start/resume key is not responding. Turned off the breaker for 5 minutes. Restored power and start/resume is still not responding. Ran auto test and unit operates correctly, but start/ resume does not allow to advance. Need to replace UI. Ordering UI, office to reschedule ; ordrng 1 W11116422 (UI control)"
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Killeen, TX 76542
Al
Job Details: 01/31/2022
Arrived to inspect cooling issues. Found the damper motor control was stuck closed and replaced the thermistor kit. Reassembled and damper opened and closed properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Killeen, TX 76549
Al
Job Details: 01/31/2022
Arrived to inspect refrigerator leaking from behind. Confirmed the complaint and found the incoming waterline wasnt threaded onto the valve correctly causing the leaking. I removed and reinstalled the waterline and unit tested without any leaks. Job complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Temple, TX 76504
Tyler
Job Details: 01/31/2022
Arrived on site for washer not function correctly. On a ride will confirm from playing and after further testing found that the shifter/clutch not adjusting the slider when power was applied. Installed clutch and reassembled and tested unit and also reset drain line to prevent any siphoning of water. Found no leaks during repairs or testing unit is now functioning as designed call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Temple, TX 76502
Tyler
Job Details: 01/31/2022
"Arrived on site for washer making a thumping noise during spin. Upon arrival confirm the complaint from the customer and found the tub had to failing back suspension rods not allowing unit to re-level when tube empties and going to spin cycle. Found no errors in diagnostics, replace the suspension rods reassembled and tested the unit and found the drain line still knocking against the back of the machine. Adjust a drain line to ensure unit no longer knocking and unit is not leveled and functioning as designed. No leaks during repairs or test call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Little River-Academy, TX 76554
Tyler
Job Details: 01/31/2022
Arrived on site for dishwasher not functioning correctly. Upon arrival confirmed issue and after further testing found an F4E3 error code indicating a motor fault detection issue. After further testing found the ACU was sending 120 V down the motor but motor would not run. Replaced the motor then reassembled and tested the unit and found no leaks during repairs or testing and unit now fully cycles as designed. Call complete
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Hutto, TX 78634
Joe Z
Job Details: 01/31/2022
Arrived onsite for unit not spinning water all the way out leaving clothes wet. Upon arrival put unit on diagnostics and did not find error codes. Found OEM water on bellow. Rena unit through auto test and all components operated as designed. Customer said he washed A restroom matt alone. It causes the unit to operate unbalanced and not allowing unit to operate at full rpm.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waco, TX 76706
Jonathan M
Job Details: 01/31/2022
Arrived on site for a washing machine thats not completing cycles. Inspected unit and work area Ran the unit through diagnostics and found an F8 E1 (low/no water detected during fill) error code. Tested both valves and both checked good. Check the drain hose and found that the drain hose was draining into a pipe that only sits 9 inches off the ground. I did advise the customer that during bigger loads that the unit is essentially siphoning water down the drain pump as it attempting to fill causing this error code. Advise the customer that they would need to fix their drain pipe to sit at least 3 1/2 feet high. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
Lou
Job Details: 01/31/2022
"Arrived on site to inspect range oven temps. Upon further inspection, the customer advised that they had their 1 year inspection and was told the oven temps were off more than 25 degrees. Customer provided written report from inspector and they used a thermometer to test temps. I advised the customer that its stated in the owners manual to not use a thermometer to test temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 348 degrees. My peak temp was 370 and the unit averaged out to 356 degrees as it never changed temps after preheat. While testing temps, I tested the cooktop and found the front left burner not igniting properly. I found the ignitor was not seated correctly and I adjusted the ignitor and retested it and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Round Rock, TX 78665
Cliff
Job Details: 01/31/2022
Arrived on site to replace previously ordered parts for washer. Found wiring broken at pump and control shorted. Replaced control and repaired wiring. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Austin, TX 78703
Jacob
Job Details: 01/31/2022
"Arrived onsite for unit not washing correctly. Looked underneath the unit and saw that the belt was worn out and the the oil had seeped from the gear case and messing up the cam. Unit needs belt, gear case and cam to be replaced,
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78748
Luis
Job Details: 01/31/2022
"Arrived on site for no water dispensing. Tested dispenser no water,diagnosed a frozen water tank due to gap between fan scroll and air tower. Defrosted tank added sealer between gaps,ran diagnostics,ran fan in fresh food no air migrating between fan scroll and air tower. Tested water dispenser working ; used 1 212643 (Sealer) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78737
Andrey
Job Details: 01/31/2022
"Arrived on site to test unit for not advancing, tested unit found latch will not engaging, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Killeen, TX 76549
Al
Job Details: 01/31/2022
"Arrived to inspect dishwasher not washing. Ran diagnostics and found the sump and motor were defective, causing the malfunction. Removed and replaced it, reassembled and unit tested properly without any issues. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78726
Scott
Job Details: 01/31/2022
"Arrived on site for washer not spinning load out . Ran diagnostics, got 3 different latch/ lock error codes . Lock will no engage or actuate in eithe manually or in auto test . No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Austin, TX 78749
Kevin
Job Details: 01/31/2022
"Arrived on site and inspected dryer and found it is operating properly, took one picture of temperature and airflow meter, job complete"
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/31/2022
"Arrived n site for washer having error code F6-E0 and not starting cycle. Inspected unit and work area. Performed diagnostics mode and verified error codes. Found error code F6-E0 miscommunication error between MCU and ACU. Attempted test cycle and found no response from unit. Gained access to MCU and burnt circuit (see SD-Pic). Will need to replace MCU.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Leander, TX 78641
Justin
Job Details: 01/31/2022
"Arrived on site for a refrigerator making a loud noise. Upon further inspection I found the cardboard base under the unit was vibrating against the sealed system and creating a loud vibration. I installed some sound pads under the unit to help dampen the noise. I also found that then the toe plate was pushed closer to the chassis it made less noise. I zip tied the toe plate to be tight against the chassis and found the noise almost went away completely. I informed the customer of my findings. I let her know that the noise should be reduced, but may not 100% go away. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Joe Z
Job Details: 01/31/2022
"Arrived onsite for unit with no power and not drying well.Upon arrival. Found that the unit had a switch underneath the sink. Customer was not aware that the switch was for dishwasher. Also noticed that the customer had never used rinse aid. She was unaware of rinse aid and how it works. Instructed customer on the benefits of Using rinse aid, placement of dishes, temperature of water, and that plastic dine will have problems drying compared to China, ceramic and glass dishes. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78724
Tyler L
Job Details: 01/31/2022
"Arrived on site for complaints water not filling. In service mode, found 6-4 error code for the float switch. Found a fork stuck under the float switch, not allowing it to move freely with the water level. Removed fork and tested. Ran factory diagnostics and found water being introduced. Unit functioning as designed, no water leaks detected, job complete."
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS00
Near Leander, TX 78641
Kimo
Job Details: 01/31/2022
"Arrived onsite to install properly diagnosed part. .; ordrng 1 W10857233 (Module, R)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Austin, TX 78726
Scott
Job Details: 01/31/2022
Arrived on site for fridge not making ice and freezer making humming noise . Found frost build up on freezer evap cover .found not enough cold air getting to IM box . Fans working in all sections . Ice maker harvest and filled . Instructed customer to make sure FZ door closes and not to over stuff pizza draw . Changed defrost to 8hr and but unit in long defrost . No water leaks detected at time of service. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near Liberty Hill, TX 78642
Kimo
Job Details: 01/31/2022
Arrived onsite to install properly diagnosed pat. Upon inspection I found that the wrong part had been put in box. Reordering W10857233 module. Office to reschedule.; ordrng 1 W10857233 (Module) and 1 Officetocontactcx (To schedule)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Justin
Job Details: 01/31/2022
Arrived on site for a refrigerator with the top lights blinking. Upon further inspection I found the top lights and freezer compartment light out. I found the top back left light bad. I installed the new LED and the unit began working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Matthew
Job Details: 01/31/2022
Arrived onsite to replace faulty icemaker. Replaced ice maker and tested. Unit completed harvest cycle and filled. Job complete
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Leander, TX 78641
Justin
Job Details: 01/31/2022
"Arrived on site to install previously diagnosed parts. I installed the new Orifice holder, screws, and customer provided cooktop. I then tested the unit and found it working as designed with the exception of the dual flame burner. I found due to the base of the burner rusting out, it was allowing gas to escape where it should not. Therefore there is a delayed light, and a big flame.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, TX 78730
David Z
Job Details: 01/31/2022
"Arrived on site to diagnose microwave with door issues. Customer advised me that door closes, but you have to push it closed to trip the interlocks. Checked hinges, door, and interlocks. Found no damage to chassis and no noticible failures in the door or interlocks. If you push the door closed or close firmly it usually does start. Customer advised me that the unit sometimes stops when running and door has to be pushed closed, but i was not able to duplicate. Called tech line SR 7732849041. No part replacements recommended since there is no verifiable specific part failures and unit can run if door is closed firmly. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Cedar Creek, TX 78612
Matthew
Job Details: 01/31/2022
"Arrived onsite for center burner not functioning correctly. Upon arrival tested unit. Found only inner burner section was igniting and when turned up the outer burner would not ignite, only making the inner burner flame larger. Found issues with orifice and burner. Replaced holder, burner head and converted to LP . Tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Buda, TX 78610
Robert
Job Details: 01/31/2022
Arrived on call for complaint of freezer temperature warm and icemaker not working. Pulled cover and not a defrost issue. Going to replace control and freezer harness. ; ordrng 1 W11334745 (Evaporator fan) and 1 W11043763 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pflugerville, TX 78660
Joe Z
Job Details: 01/31/2022
"Arrived onsite for bins not fitting correctly on right side door. Called tech-line for assistance and did video call. Tech recommended ordering new door. Tech gave SR# 7732241748. Ordering right side stainless door. ; ordrng 1 W11435343 (Right Door, Stainless)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Driftwood, TX 78619
Andrey
Job Details: 01/31/2022
"Arrived on site to test unit for no ice production and led module not working, tested unit found ice maker not cycling, replaced ice maker, and panel UI, ice maker is now completing cycle, need back left led module to complete job office to reschedule ; ordrng 1 W11115320 (LED module)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Robert
Job Details: 01/31/2022
Arrived on call to replace heater. Replace heater and test.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Austin, TX 78652
Brandon
Job Details: 01/31/2022
"Arrived on site for customer complaint of unit not powering on, found bin full of water, I pulled unit out, found kink in drain hose, I adjusted drain hose, unit tested good."
We serviced a
KITCHENAID MICROWAVE
Model KCMS185JSS3
Near Jonestown, TX 78645
David S
Job Details: 01/31/2022
Arrived on site for microwave only starting after the release button is pushed in a little. I I inspected the unit and work area. I found the micro switches failed. I replaced the latch system with switches. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
FRIGIDAIRE RANGE
Model LGGF3044LF
Near Austin, TX 78729
David Z
Job Details: 01/31/2022
"Arrived on site to diagnose range that customer says had been dispersing gas but took an extended period of time to light. Customer advised room filled up with a noticible amount of gas and they had to open windows to get it out. Ran unit and could not reproduce the failure. Checked bake and broil elements and found both igniters working as designed, gas is only dispersing when designed at proper Amp draw from igniter. No repair needed at this time. Advised if issue repeats we would look into replacing the igniter and bake or broil pipe, and regulator.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Bastrop, TX 78602
Matthew
Job Details: 01/31/2022
Arrived onsite to replace previously diagnosed parts replaced latch. Tested unit and unit is functioning properly properly. Lock mechanism is functioning. Ran test cycle and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Dripping Springs, TX 78620
Robert
Job Details: 01/31/2022
Arrived on call for no ice and freezing food. Moved some food around and check water line if problem continues might need to change valve
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Leander, TX 78641
Kimo
Job Details: 01/31/2022
Arrived onsite to install previously diagnosed pats.upon arrival I installed new upper rack bracket and upper rack nuts. And tested unit and found no leaks and unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Austin, TX 78756
Scott
Job Details: 01/31/2022
Arrived on site for washer not dispensing soap from load and go . Found load turned off . Ran diagnostics got off balance load . All tests checked normal. No water leaks detected at time of service.instructed to make sure load feature isnt turned off
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FSMS01
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/31/2022
"On site for refrigerator not producing ice. Inspected unit and work area. Performed diagnostics and tested ice maker cycle. Found ice maker not advancing. Measured incoming voltage and found 120 volts. Found failed ice maker. Removed failed ice maker and installed new. Monitored ice maker cycle. All tested good, no water leaks detected during service
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78734
Brandon
Job Details: 01/31/2022
"Arrived on site for customer complaint of dryer only staying on for 1.5 minutes and shutting down, I entered diagnostic mode, no error codes, tested unit in front of customer, unit tested good at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78757
Scott
Job Details: 01/31/2022
"Arrived on site, replaced FZ harness and dispenser and main control. Ran compressor test . Freezer evap was getting frost . All fans functioning . Heater was getting hot . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC0LS
Near Leander, TX 78641
Justin
Job Details: 01/31/2022
"Arrived on site for a vent hood making a loud noise. I tested the unit and found the blower would make a loud rattle when running. When I stabilized it, the sound would dampen. I removed the blower and reinstalled it to assure it was installed correctly, and found it was. This indicates a faulty blower. I am ordering the blower to install Office to reschedule. ; ordrng 1 W11351717 (Blower Fan)"
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDM01
Near Austin, TX 78723
Tyler L
Job Details: 01/31/2022
"Arrived on site for complaints of door not sealing all the way. Found the RC door has a big air gap on the upper left hand side, took picture. Will need new part to complete repair. No water leaks detected, job complete.; ordrng 1 W10249195 (FC gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW01
Near Austin, TX 78734
Luis
Job Details: 01/31/2022
"Arrived on site. Installed updated drain kit,cleared drain in freezer section checked water flow through drain"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Austin, TX 78745
Luis
Job Details: 01/31/2022
"Arrived on site. Diagnosed a defective led module,replaced freezer led module."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Leander, TX 78641
David S
Job Details: 01/31/2022
"Arrived on site for sealed system repair. I hooked up the watt meter and r. Test 40 I found it only pulling 20 watts indicating a low charge. I gained access to the condenser lines and wiggled them, I could hear pressure release from the condenser. I replaced the condenser and the compressor. I pulled a vacuum on the system and out. Measure charge of r134a into the system. I monitored the pressures and found the, good. The unit is cooling as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Leander, TX 78641
Justin
Job Details: 01/31/2022
"Arrived on site to install previously diagnosed parts. I installed the new sump, vent, and heater. I then ran a diagnostics cycle and found it running as designed. No leaks observed at the time of service. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KRMF706ESS01
Near Driftwood, TX 78619
Andrey
Job Details: 01/31/2022
"Arrived on site to test unit for noise, tested unit found FC and RC evaporators frozen over, with sheets of ice on bottom of FC and RC, ran diagnostics test for RC fan, the fan did not start, ran test for FC evap, and power reset and got a PO error, every time I attempted to run evap test the unit would reset, no moisture found in deli UI, will need RC and FC evap fan harness, UI control, main control, RC drip pan.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Leander, TX 78645
David S
Job Details: 01/31/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area.I put the unit into diagnostics and found no fault codes. I checked under the unit and found no leaking. I opened up the dishwasher door and found no signs of leaking. I replaced the inner door gasket. I retested the unit and it is working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Lorena, TX 76655
Jonathan M
Job Details: 01/31/2022
Arrived on site for a dryer that needs a drum replaced. Inspected unit and work area. Replaced the dryer drum and tested the unit. The unit began to heat and operate as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KODE507ESS05
Near Georgetown, TX 78628
Kimo
Job Details: 01/31/2022
Arrived onsite for oven making noise when in uses. Upon arrival I put the unit into diagnostics mode and ran upper conversion fan and found that the noise was coming from the upper oven conversion fan motor. I replaced the fan assembly and tested unit and found unit operating as designed.job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Buda, TX 78610
Kevin
Job Details: 01/31/2022
Arrived on site and inspected refrigerator and found customers experience is due to ice remaining in the chute when dispensed. There is no way to correct this issue other than checking it periodically to see if there is any ice remaining in the chute. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTKB0
Near Driftwood, TX 78619
Andrey
Job Details: 01/31/2022
"Arrived on site to replace previously diagnosed sump, replaced sump, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Austin, TX 78759
David Z
Job Details: 01/31/2022
"Arrived on site to follow up on refrigerator that was making a noise and not dispensing water. Customer showed me an audio clip that sounded like 3 way valve pounding that went on for 6 hours. Tested fridge and functions and couldn't find any failures. Temps are right where they should be. Advised to power cycle unit if it sounds like it's stuck in a loop, and if it doesn't stop we would need to replace UI and 3 way valve solenoid. Unit is working as designed at this time. Call complete."
We serviced a
MAYTAG OVEN
Model CWG3100AAE
Near Austin, TX 78731
David Z
Job Details: 01/31/2022
"Arrived on site to install rebuilt control for oven. Installed control and tested unit. Verified functions working as designed with heat verified.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Kyle, TX 78640
Kevin
Job Details: 01/31/2022
"Arrived on site and inspected refrigerator and found freezer evaporator is frozen over, recommend it to homeowner that refrigerator be allowed to defrost for two days to remove all ice buildup. Refrigerator may be working properly after defrosting. If it doesnt prescreen for defrost issue and customer will need to defrost refrigerator again before return appointment, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Buda, TX 78610
Kevin
Job Details: 01/31/2022
"Arrived on site and inspected refrigerator and found ice beneath ice bin, The pictures. Ran icemaker on test 57 and it cycled properly filled it with test 45 and it is the correct amount of water. Icemaker did not overfill. There is no evidence of air leak. If issue continues will need to bring back icemaker, fascia heater, dual valve.7732851473"
We serviced a
GE COOKTOP
Model PGP953S3T2SS
Near Leander, TX 78641
Kimo
Job Details: 01/31/2022
Arrived onsite to install previously diagnostics parts. Upon arrival I installed new valves and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Leander, TX 78641
Kimo
Job Details: 01/31/2022
Arrived onsite for refrigerator making noise at times. Upon arrival I gained access to the fc door and adjusted the door and the freezer seals perfectly now I leveled unit and adjusted rc doors and found the gasket broken causing a air leak. I check the drain tube and found the tube not sealing to the chassis properly I sealed it up. I also sealed up all air gaps I could find. And ima ordering 1x W10846057 gasket. ; ordrng 1 W10846057 (Gasket)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78744
Jacob
Job Details: 01/31/2022
Arrived onsite for the fan not working at all. Tested the fan and the fan would not turn on. Replaced the control and that did work. Replaced the fan and fan did turn on. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Georgetown, TX 78626
Cliff
Job Details: 01/31/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak at filter drier and it will need to be replaced to complete repairs. Also ordering compressor in case needed. Office to set return appointment for 2 hours. ; ordrng 1 WPW10143759 (Drier) and 1 W10507884 (Compressor) and 1 W11506635 (Coupling)
We serviced a
LG DRYER
Model DLE7177RM
Near Georgetown, TX 78633
Lou
Job Details: 01/31/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not coming on. I disassembled the unit and tested the ohms to the element, hi limit cutoff, and thermostat and found the cutoff and thermostat were bad. Also found the drive belt beginning to fray and the tension pulley seized. I removed and replaced the thermostat, cutoff, drive belt and tension pulley. Cleaned the lint from inside the unit and reassembled the unit and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM00
Near Georgetown, TX 78626
Cliff
Job Details: 01/31/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Austin, TX 78745
Jacob
Job Details: 01/31/2022
"Arrived onsite for the front left burner not igniting. Looked at the burner and saw it was not sparking. Upon further inspection, found that wire was not hooked up to the spark module. Re connected the wire. Tested the unit. Burner lit with no issues. No leaks at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78732
Luis
Job Details: 01/31/2022
Arrived on site found unit not powering on ordering external drain pump; ordrng 1 W10825875 (External pump)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Austin, TX 78752
Matthew
Job Details: 01/31/2022
Arrived onsite for dryer not drying. Upon arrival put unit in diagnostics and found F2E1- UI stuck button. Tested unit and found all functioning but not heating. Checked power source at block and was not getting full 240 vac. 120v on L1 and nothing on l2. Wiggled outlet and 240 was restored. Customer must seek electrician to resolve the issue. Something seems loose in the outlet not allowing unit to get 240 vac
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Round Rock, TX 78665
Cliff
Job Details: 01/31/2022
Arrived on site to diagnose a washer that is tripping the breaker. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and that appliances are not meant to be on gfci or afci circuits and can cause the circuit to trip. Customer will need an electrician to correct issue. No leaks were found at time of service.
We serviced a
FRIGIDAIRE RANGE
Model FEF368GCA
Near Austin, TX 78734
Brandon
Job Details: 01/31/2022
"Arrived on site to replace broken cooktop, after replacing, unit tested good."
We serviced a
KITCHENAID OVEN
Model KODE900HSS00
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/31/2022
Arrived n site for double oven not reaching set temperature. Inspected unit and work area. Performed diagnostics mode and checked fault codes and found none. Found service pointer W11490379. That states to allow more time after preheat to add food. Found customer user aftermarket thermostat to read temperatures. Informed customer on cycling temperatures . Found unit heating as designed. Spoke with customer on user care guide and operation.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW1
Near Dripping Springs, TX 78620
Andrey
Job Details: 01/31/2022
"Arrived on site to test unit for no water, customer stated that unit is running but would be times were it wont do anything, ran unit through diagnostics, no error codes have been recorded, replaced ACU and pressure switch as precautionary ran unit through diagnostics cycle, unit is running as designed no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78732
Brandon
Job Details: 01/31/2022
"Arrived on site to replace dispenser and OWI, heater was not needed for this unit, tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, TX 78744
Tyler L
Job Details: 01/31/2022
"Arrived on site for complaints of no lights. Found freezer light and refrigerator light out. Checked for loose connections, found none. Installed new parts and tested. Both lights now working as designed. No water leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78744
Tyler L
Job Details: 01/31/2022
"Arrived on site for complaints of unit tripping breaker. Found proper voltage from the wall to the control. Tested unit in service mode and found no error codes. Ran factory diagnostics and unit passed. Cycled power and started different cycles a few times. No issues at this time. Advised customer to have an electrician inspect the breaker. No water leaks detected, job complete."
We serviced a
JENN-AIR OVEN
Model JJW2430IL
Near Rollingwood, TX 78746
Kevin
Job Details: 01/31/2022
"Arrived on site and customer shared a video of oven making a Rattling/vibration noise. Turned on both fans through manual diagnostic and they did not make an excessive noise. Heated oven to 450? and only after allowing it to heat for over 20 minutes did it finally make a rattling noise again. Noise goes away when door is opened or when convection motor stops. Sent customer video to PR, well bring back anything that could vibrate when oven got hot and convection fan is running.; ordrng 1 W11241587 (Baffle) and 1 W10521808 (Baffle) and 1 W10546519 (Convection element) and 1 w11113654 (Sound pads)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Austin, TX 78750
Scott
Job Details: 01/31/2022
"Arrived on site for unit making too much ice and controls flashing . Found bad resistance on bin thermistor . Replaced bin thermistor, reran diagnostics. All checked normal. No water leaks detected at time of service. Job complete."
We serviced a
KITCHENAID COOKTOP
Model KECC508RPS02
Near Round Rock, TX 78681
David Z
Job Details: 01/31/2022
Arrived on site to diagnose cooktop with inner burner not working in RR position.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Austin, TX 78754
Joe Z
Job Details: 01/31/2022
"Arrived on site for unit leaking water. Upon arrival found drain hose crimped and leaking. Replaced drain hose. Also found top corner of tub was dented and leaking water. Need to replace tub. Also unit missing insulation and toe panel. Ordering tub, insulation and toe panel.office to reschedule ; ordrng 1 W11409866 (Tub) and 1 W10919858 (Insulation) and 1 W11573704 (Insulation) and 1 W11550992 (Toe panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78701
Jacob
Job Details: 01/31/2022
"Arrived onsite to replace damaged door, replaced the door. No issues at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78745
Jacob
Job Details: 01/31/2022
"Arrived onsite to replace parts that tech line suggested. Replaced all parts. Had issues with top to get it off. Called Techline to let them know of the issue. Spoke with Robert Got Sr#773279630. Was able to fix the unit. Tested the unit. Unit tested good. No issues at this time. Job complete. Unit did not have water to test it with, let customer know that the unit needs to be hooked back up to the water."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Georgetown, TX 78626
Lou
Job Details: 01/31/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper spray arm and manifold and tested. Unit is operating as designed. No water leaks observed during service, job completed."