Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Wesley P.

Wesley P.

OVEN KITCHENAID KODE300ESS04 Arrived onnsite and found same issue of new rack not matching and not fitting. See pics to order right rack. Ordering research on sliding rack to repair. Office to inspect to pic prior to reschedule. ; ordrng 1 SLIDINGRACK (RESEARCH PICS)

Near Grapevine Ln, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the fan scroll, evaporator cover, and the UI. I set the unit on basic defrost. I ran a forced defrost and the unit is working as designed. Call complete."

Near Jacksboro Trail, Austin, TX 78717
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer that has multiple issues with the lid lock, lid, and PF code. Inspected unit and work area. Placed unit in service diagnostics and found a F5 E2 (lid lock failure), F5 E3 (lid lock will not unlock), and F2 E1 (UI stuck button) codes. Unit lid had been damaged during a spin cycle where the customer had lifted the lid to stop the cycle. That was when he noticed the lid lock was not locking all the time. Lid was not engaged into the correct spot where it needed to for the lid lock to function properly. Customer also stated the PF code only came on when the lid would not lock. Replaced lid and tested unit. Unit worked as designed. I did notice that the feet were unlevel. Adjusted the feet and calibrated the unit. Unit is working as designed. Call complete."

Near Oak Springs Dr, Waco, TX 76712
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM404ESS3 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F9E4. Clear3d the code and continued with testing. Unit appeared to be operating fine, but I could not hear the water sloshing from the spray arms moving. I removed the outer door panel and tested points P5-2 to P6-3 and got nothing. I removed and replaced the control and retested and the spray arms continued to not function. I removed and replaced the sump/motor assembly and retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Kodiak Trail, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer that is leaking. Inspected unit and work area. Placed unit in service diagnostic mode and found an F0 E5 (off balance load) error code. Tested it in a service diagnostic cycle. Unit operated as designed. Had customer run a regular load and found no issues with the unit. Removed driN pump filter and found some lint, hair, and a hair band in the filter. Cleaned filter and tested unit. Unit operated as designed. Call complete."

Near Ledge Stone Dr, McGregor, TX 76657
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW8900BC0 Arrived onsite for unit getting Sd error code. Tested unit. Found that control board was bad. Ordered parts. Rescheduled with customer. ; ordrng 1 W10761026 (cntrl-elec)

Near Old Colony Line Rd, Lockhart, TX 78644
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for unit making loud squeaking sound during spin cycle. Tested unit. Found that suspension was bad. Replaced suspension. Tested unit. Unit test good. No leaks at this time. Job complete

Near Windsor Blvd, Lockhart, TX 78644
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived on site for no cool. Pierced low side pressure reading 0 with no frost pattern diagnosed a faulty compressor. Replaced the compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Little Texas Ln, Austin, TX 78745
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and ran and watched full quick cycle and all operations are normal. Also instructed customer on use and care and practice for best performance as well as proper loading. No water leaks present at time of service.

Near Ballerstedt Rd, Elgin, TX 78621
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer with no power. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I checked voltage at the outlet and found none. Found that the GFCI breaker had tripped. Cycled power and retested and the unit showed no error codes and operated as designed. Advised the customer that the breaker could be weak and needs to be checked. No water leaks observed during service, job completed."

Near Cibolo Trace, Austin, TX 78717
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested all of the cooktop burners and the two left burners did not ignite properly. I removed and replaced both burner heads and retested and the unit is operating as designed. No gas leaks detected during service, job completed."

Near Hedera Dr, Austin, TX 78717
Scott  M.

Scott M.

WASHER WHIRLPOOL NTW4516FW3 Arrived on site for not filling . Actually the complaint is water on the floor and unit is walking .ran diagnostics only error was suds . All checked normal in both manual and auto tests . Did find customer is using a non HE soap . Instructed customer on proper soap usage .

Near Austin, TX 78724
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher rack issues and gasket issues. Upon further inspection, i found the dispenser door gasket hanging out and the upper rack left adjuster wheel broken. I removed and replaced the dispenser and both adjusters and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Warwick Cove, Cedar Park, TX 78613
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for , installed fresh food gaskets on both door and both freezer door rails . All doors are now sealing properly . No water leaks detected at time of service . Job complete ."

Near Loadstone Cove, Austin, TX 78724
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Arrived on site for damaged door. Found damaged fresh food door,removed damaged door installed a new fresh food door checked door seal good installed nameplate"

Near Guadalupe St, Austin, TX 78701
James C.

James C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and tested operation. Found right rear burner turns off before getting low. Found set screw turned completely down. Adjusted valve for proper gas flow. Unit tests good. Job complete

Near Archer Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for damaged door. Found damaged fresh food door,removed damaged door installed a new fresh food door checked door seal good installed nameplate"

Near Guadalupe St, Austin, TX 78701
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW0 "Arrived on site for washer that would not agitate. Inspected unit and work area. Placed unit in service diagnostics and did not get any error codes. Placed unit into auto test and found agitator motor running but agitator not catching on the motor. The agitator would spin but sounded like it was not seated correctly on the motor and was spinning freely. Removed agitator and found it warped. Replaced wash plate and tested unit, unit began to work as designed. Call complete."

Near Cherry Hill Square, Waco, TX 76708
Andy  B.

Andy B.

REFRIGERATOR KENMORE 795.773126 Arrived on site for refrigerator not cooling. Checked RC and FC and found both warm. Checked amp draw and found at 0.48 removed evaporator cover and found no frost pattern. Did SS pre check. Customer will need Compressor and evaporator replaced to complete repairs.

Near N Lund Rd, Coupland, TX 78615
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for customer complaint of ice machine needing cleaning, I ran diagnostic tests and unit passed all tests, customer had some cleaner and we started a cleaning cycle.

Near Hayden Bend, Bee Cave, TX 78738
Robert J.

Robert J.

FREEZER WHIRLPOOL WRF767SDHZ00 Arrived onsite for freezer light not working. Found low amount of illumination from lamp. Removed module from liner wires came out without connection.

Near Heather Glen Dr, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite for refrigerator making noise. Ran diagnostics and found a tube rubbing against another tube causing a clacking noise. Adjusted the tube and tested. Noise is gone. Complete.

Near Aquarena Springs Dr, San Marcos, TX 78666
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for refrigerator that’s not dispensing ice. Inspected unit and work area. Tested refrigerator through icemaker self diagnostics and found that all parts passed. Tested the ice maker fill tube heater and it passed. Checked door ice box thermistor and found temperature at -2 degrees. Removed ice maker and found one of the blue wires cut. Customer also complained about his door alarm not going off. Opened both doors for 10 minutes and found the door ajar light flickering but no sound. Ordering the fill tube assembly, user interface, and design both door switches. . ; ordrng 1 W10895492 (cover) and 1 W10921527 (cover) and 1 W11314429 (PANEL-UI) and 1 W11366500 (FILL TUBE)"

Near Vista View Dr, Waco, TX 76712
Jacob S.

Jacob S.

RANGE FRIGIDAIRE PLCS389ECG Arrived onsite to replace bake element that previous tech ordered. Replaced bake element. Tested unit. Unit test good. No issues at this time. Job complete.

Near Trinity St, Lockhart, TX 78644
Scott  M.

Scott M.

RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site replaced switch membrane ( control not needed ). Tested unit ,preheating and all features fuctioning . No new errors . No gas leaks detected at time of service . Job complete ."

Near Rosedale Ave, Austin, TX 78756
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW2 "arrived on site to inspect washer leaking water from the dispenser area. Upon further inspection, I found water in the basket from the dispenser dripping. Placed the unit in diagnostics and tested. At the end of testing, the water continued to flow from the dispenser. I remember the water hoses from the valve and found a large amount of oxidation debris in the cold water hose and a small amount in the hot water hose. Also found a sandlike debris in the cold valve. . I removed and replaced the valve and calibrated the unit. Retested and the unit operated as designed."

Near Lockhart Loop, Georgetown, TX 78628
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Arrived to inspect ice maker issues.Confirmed the complaint and noticed the rail holding the ice bin assembly was loose.Tightened the screws and also added 2 matching screws to brace the rails into the cabinet.Customer satisfied.All water lines were dry at the time of service.Job complete

Near Limestone Ln, Copperas Cove, TX 76522
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and found both lights flickering again. Installed both fresh food and freezer lights. Unit tests good. Job complete

Near W Main St, Little River-Academy, TX 76554
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previously diagnosed parts. Installed new icemaker, heater, fill tube and cover panel. Retested and was able to get unit to cycle and fill. All is working as designed. Call complete."

Near Misty Brook Dr, Austin, TX 78727
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for ice maker and fill tube replace. Removed ice ,maker and tube, replaced tube and ice maker, and tested and filled into mold, no overspray"

Near Rolling Creek Rd, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR LG LMXS27626D/01 Arrived on job for complaints of frost in refrigerator. Found the mullion between drawer in freezer not sealed. ; ordrng 1 AGU74149002 (PLATE ASSY)

Near Bilbrook Pl, Austin, TX 78748
Robert J.

Robert J.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on job for concerns about oven after grease fire. Customer used fire extinguisher to put fire out and wants it checked for safety. Heated up oven and checked under oven bottom for extra grease non found.

Near Bridgestone Way, Buda, TX 78610
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB850YW2 Arrived on site for dryer not heating. Performed diagnostics and tested voltage to unit and found 240 volts to unit. Disassembled to test element and fuses. Found heating element has been replaced with wrong casing and possibly wrong element (see SD-QUICKPIC). Found opened thermal fuse. Will need to replace element complete assembly with casing and thermal fuse. Found upper casing not available. Contacted parts department and found casing may be available at end of February (SR).

Near Pinehurst St, Meadowlakes, TX 78654
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the UI and tested the unit. The unit was working as designed. After talking with mr a little more about what had been happening I opened the deli drawer and noticed the deli UI wasn’t on and after a few seconds it lit up. I tested the deli drawer door switch and found it failing in the open and closed positions. The door switch needs to be replaced to complete service. Ordering W11384469 SWITCH; ordrng 1 W11384469 (SWITCH)

Near Simbrah Cove, Cedar Park, TX 78613
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL WUI75X15HB00 "Arrived on site for customer complaint of unit not making ice, I put unit into diagnostic mode and found a faulty sensor on the recirculating pump, I replaced the recirculating pump with sensor unit tested good."

Near Bella Riva Dr, Austin, TX 78734
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator filter installation. Upon further inspection, I found that the customer could not get their water filter installed. Once I got it installed it began to make a loud rumbling noise. I removed it and found it to be a universal filter and not a whirlpool brand filter. I demonstrated, to the customer, why the universal filter won’t work. Offered a filter to the customer, but the filter that was prescreened for me today was the wrong filter. Recommended that the customer purchase a whirlpool approved filter, Rain Drop #1. No water leaks observed during service, job completed."

Near S Lakeline Blvd, Cedar Park, TX 78613
James C.

James C.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and found no refrigerant in system and oil has leaked from compressor. Installed new compressor and drier. Vacuumed system to clear contaminants and test for leaks. Charged with 4.8oz 134a and tested operation. Unit tests good. Job complete

Near Hartrick Bluff Spur, Little River-Academy, TX 76554
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived onsite for the refrigerator fresh food compartment freezing food. During testing found that the diffuser damper door is not closing. Replaced diffuser and it tested good. Complete

Near Sunny Slope Dr, Austin, TX 78703
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for refrigerator that it was not cooling or freezing. Inspected unit and work area. Took temps in refrigerator and freezer section. Refrigerator was sitting at 44° and the freezer was sitting at 19°. Removed evaporator cover and found no frost on the evaporator. Checked pressure on my high and low side at the compressor and found it at 115 psi on my high side and -18 on my low side. Checked for leaks and found a leak at the compressor joint from the dye drier. Ordering sealed system components ( dye drier, service taps, evaporator , and compressor ). Will have office call to schedule return.; ordrng 1 8201675 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near Old Fort Gates Rd, Gatesville, TX 76528
David  Z.

David Z.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site to diagnose dishwasher with issue with upper left track. Examined unit and found left track had separated and broken. Replaced Left track and retested. All is working as designed. Call complete.

Near Eagles Glen Cove, Austin, TX 78732
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site for dishwasher that is not heating. Placed unit into a service diagnostic cycle and found an F7 E1 ((no heat) error code. Placed unit into a diagnostics cycle and found no heat coming from the heater. Checked resistance at the control from the P3 and P4 connectors. Found heating element to be within range. Checked heater relay at control and found it open. Replaced control and tested unit. Unit worked as designed. Call complete.

Near Country Ln Dr, McGregor, TX 76657
Al R.

Al R.

DRYER MAYTAG MEDB835DW0 Arrived to inspect dryer not completing cycles.Confirmed the complaint and checked voltage and got 125/122/247 at both the outlet and in diagnostics test mode.Called Whirlpool Tech line and spoke with AUSTINAdvised them of customers issues.Was advised to Resistance to motor should be 6 ohms ohms of resistance Main harness may be issue.SR # 7727036474Called back and spoke with ANDREW unit therm was replaced.I ran the unit for timed cycle and unit completed the cycle

Near Endicott Dr, Killeen, TX 76549
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and found sitting at the bottom of the freezer door is slowly dripping water, replaced the fitting and it is now operating normally. No water leaks from connections at time of service, job complete"

Near Tree Duck Dr, Austin, TX 78748
Al R.

Al R.

OVEN WHIRLPOOL WFG524SLAB2 Arrived to inspect gas range oven not working.All burners work properly but oven control displayed a CLEAN symbol.Determined the issue was a defective control.Job complete

Near Cottonwood Dr, Copperas Cove, TX 76522
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to diagnose wall oven that was performing random actions on key presses when oven door is open at times. Customer showed me several videos of what is happening. When door is opened you would see random letters, or menus start cycling if any moisture got near the UI. Ordering a new updated console / UI to rectify. Ordering W11297709 console. . Updated new model and serial since unit was replaced.; ordrng 1 W11297709 (console)"

Near Plumewood Dr, Austin, TX 78750
Robert J.

Robert J.

DRYER WHIRLPOOL WED5000DW2 Arrived on job for complaints of not drying. Found the air flow poor. Disconnect vent from home and air flow strong. Instructed customer to have vent cleaned.

Near Violet Ln, Kyle, TX 78640
Kevin B.

Kevin B.

OVEN KITCHENAID KSGG700ESS1 "Arrived on site to replace control and console diagnosed by previous technician. Console is dented on the left-hand side and will need to be re-ordered. Replaced it anyway, customer asked if oven would bake now, Attempted to start bake and broil cycles and neither igniter fired. Will need to bring back a new console igniters, and spark modules to correct issue. Parts cost by item if needed; ordrng 1 W11029431 (panl-cntrl) and 1 WPW10324262 (igntr-oven) and 1 WPW10333842 (igntr-oven)"

Near Hometown Pkwy, Kyle, TX 78640
James C.

James C.

REFRIGERATOR KENMORE 253.5466241 Arrived on site and tested operation. Found unit operating properly and no odd sounds. Inspected for obstructions in fan and ice maker and found none. Unable to duplicate issue at time of service. Customer stated it happens about 3 times per day. Asked tenant to open the fresh food door to test if sound is louder in fresh food. Also close fresh food and open freezer to see if sound is louder there as well. Job complete

Near Nassau Cir, Georgetown, TX 78633
David  Z.

David Z.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to diagnose microwave / oven combo that was throwing an F1E4 error. On arrival found UI was unresponsive. Had to power cycle UI to be able to use it. Once UI came on was able to check diagnostics and interlocks. The right interlock is stiff and needs to be replaced. You have to push extra hard on the door to trigger it, which seems replacement. Also replacing UI as it has to constantly be power cycled to work. Will need 2MAN for this job, the oven does not for the cavity well, and one side has wall next to it for a short distance making using an oven dolly hard. I was barely able to get the oven even a little,bit pulled forward due to the cavity design, and after it dove back hard. Cavity may need work from builder. Checked interlock bag and found broken plastic on the new interlocks, and they are defective. Ordering W11033422 interlock, W11297728 UI console, 2MAN. Office to reschedule 2MAN. ; ordrng 1 2MAN (2MAN JOB) and 1 W11033422 (i

Near Windroot St, Austin, TX 78728
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop gas leak. Upon further inspection, when the customer opened the cabinet doors slow the unit, I could smell a strong order of gas. Using my liquid gas detector, I found that the hose connection to the regulator was leaking. I turn3d the as off and repairs,of dryer connection and found nothing working with the adaptor nor the hose. I reassembled the hose to the regulator and checked again and still leaking. I removed and replaced the regulator and checked the NG setting and retested and found no leaks. Advised customer that if the leak comes back, the adaptor and hose would need to be replaced. No gas leaks detected at the end of service, job completed."

Near Quercia Dr, Austin, TX 78717
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer that was still walking. Inspected unit in work area. Found feet on level again and adjusted them all the way down to the floor. Tested unit in diagnostics mode and found unit to be working as designed. Had customer run through a quick wash with sheets and towels and found the unit to vibrate but not walk. Tightened the screws from pedisol to washer and unit operated as designed. Call complete.

Near Woodway, TX 76712
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite for the microwave with an F4E1 error to take pics of possible damage to the cabinet because the oven fell back when the previous tech tried t pull the oven out. I found one screw hole on the bottom right side of the front cabinet trim had split out but it’s not coming out past the trim of the oven. I found no bottom in the cabinet under the oven. The oven is being supported by the face trim on the cabinet and a small board running from left to right in the rear of the oven. I talked to the builder, Josh, and explained all of this. Josh is going to get the cabinet corrected. Ms heard my conversation with Josh on her speaker phone. After power resetting the unit, I erased the F4E1 cavity thermistor error and tested the microwave. The unit worked as designed and the error didn’t return. Call complete."

Near Windroot St, Austin, TX 78728
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for ice issues. Ran diagnostics,optics passed ran harvest test passed ice dumped ran fill test passed no failure in diagnostics,changed defrost setting to basic lowered freezer temp."

Near Shoal Creek Blvd, Austin, TX 78756
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and inspected refrigerator and found fresh food evaporator is frozen over. Took one picture. Refrigerator will need to be defrosted And thermistor replaced and moved to correct location. Will bring back control board and user interface to be replaced if needed. No water leaks from connections at time of service customer has read and signed the defrost waiver.; O-emld tckt

Near Wimberly Ln, Austin, TX 78735
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMHA9019HZ01 Arrived on site to diagnose microwave with lines through display on door. Replaced door as shaking harness made no difference. Repowered and display was working as designed. Call complete.

Near Cedar Branch Dr, Austin, TX 78727
Lou S.

Lou S.

DISPOSAL WHIRLPOOL GC1000PE4 Arrived for disposal not operating. Found disposal smoking during operation. Replaced disposal. Job complete.

Near C-bar Ranch Trail, Cedar Park, TX 78613
Richard P.

Richard P.

DRYER WHIRLPOOL CED9150GW1 Arrived onsite for the dryer with out of order and error code d5. Called tech line and they stated that the error code d5 stands for coin blockage.. Hooked the correct connectors back together and set the price and dryer is working good. Complete

Near Oak Springs Dr, Austin, TX 78702
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS00 "arrived on site to inspect wall oven no operation. Upon further inspection, I pulled the unit from the wall and tested the fuse, thermostat and elements. I found the fuse is bad.. I removed ad replaced the fuse and tested ad the unit is operating as designed. Job completed."

Near Estrella Crossing, Georgetown, TX 78628
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on job for complaints of not washing. Ran diagnostics and found wash motor not running. Ordered sump.; ordrng 1 W11025157 (pump&motor)

Near Arapaho Dr, Kyle, TX 78640
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL KDTM354DSS4 Arrived onnsite and quoted full price for sump and motor swap to repair leak. Replaced sump and motor. Advised on repair.

Near Ramsey Ave, Austin, TX 78756
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to install previously diagnosed and ordered part. Due to the IM fill tube leaking, I removed and replaced the fill tube and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near S Gadwall Ln, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for ice build up in freezer. At time of visit no ice formation in freezer,found indentations on inner portion of freezer gasket,remolded freezer door seal checked door seal around cabinet good,changed defrost setting to basic. Advised customer to open freezer door from either middle or right side to prevent door from misaligning"

Near Cripple Creek Dr, Austin, TX 78758
Tyler B.

Tyler B.

REFRIGERATOR FRIGIDAIRE LFSS2612TP "Arrived to inspect unit with broken face cover. Was sent with black paddles when u it is white, will need to return with white cover ; ordrng 1 241679001 (cover)"

Near Loch Linnhe Loop, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher that is not drying. Inspected unit and work area. Placed unit in service diagnostics mode and found no error codes. Customer stated that she was having water droplets at the top that rained down on her dishes and that the dishes themselves weren’t completely dry. I did notice no rinse aid in the dispenser. Customer stated that she was in fact using the rinse aid. Ran through an auto test and found the unit heating at the end of the cycle. Explained that this was normal operation and gave her some helpful pointers on how to ensure maximum dryness. Call complete.

Near Waverly Dr, Hewitt, TX 76643
Lou S.

Lou S.

DRYER WHIRLPOOL MEDB835DW4 "arrived on site to inspect dryer with clothing stuck in vent. Upon further inspection, I found a sock stuck in the blower wheel. I disassembled the unit and found a sock wrapped in the blower wheel. Once removed, I inspected the wheel and housing and neither had any damage. Reassembled the unit and tested ad it operated as designed. No lint observed during service, job completed."

Near Juniper Rim Rd, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. When I arrived the unit was working again. I replaced the power supply control. The unit is working as designed. I explained to ms that there could be more issues or the power supply could have been the only issue but there is no way of knowing at this time since it was working when we arrived. Call complete.

Near Ranch Rd 2222, Austin, TX 78730
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW4 Arrived on site for washer not filling with water. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near E Broadway St, Granger, TX 76530
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFE550S0HZ1 "(DS)Arrived on site for oven door no closing. Inspected unit and work area, found hinge spring area at fault. Physically could see spring hinge broken. Replaced both hinges on the oven door. Assembled door and tested door operation all tested good."

Near Pecan Ln, Cottonwood Shores, TX 78657
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW8500DC5 Arrived onsite to replace UI console. Replaced part. Tested unit. Unit test good. No leaks at this time. Job complete

Near FM713, Lockhart, TX 78644
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for no power to dishwasher . Found no power at junction at connection on Frame . Power cord checked good . Plugged dishwasher in disposal outlet unit would come on . Found outlet was miss wired . Switched wires . Dishwasher is now coming on . Left VM to contractor . Left breaker off as safety precaution till license electrician can look at outlet . Tested unit all checked normal . Nonwater leaks detected at time of service . Job complete .

Near Vaughan St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for seized fan motor replaced seized ice box fan motor,ran diagnostics fan powering on correctly"

Near Nutria Run, Austin, TX 78744
Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FW3 "Arrived on site for customer complaint hearing water in tub, I ran drain pump and tested valves, unit tested good, informed customer of balance ring having liquid in the tub, and that it is normal and working as designed."

Near Lost Meadow Trail, The Hills, TX 78738
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW0 "arrived on site to inspect washer not draining. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. During the agitation/spin cycles, the unit made a lid grinding noise. I tilted the unit back and found gearcase oil on the rotor and all for panels of the unit. I advised the customer of my findings and am ordering the gearcase, clutch and CNOTE-LSO PER CUSTOMER REQUEST No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"

Near Canvasback Creek Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW3 "Arrived on site to install previous diagnostics parts. Removed agitator, stator, clutch, rotor, and gear case. Assembled unit with new parts. Performed diagnostics mode, performed calibration cycle, ran automatic test cycle monitored operation observed for leaks. Add water to unit and ran manual agitation cycle. Drained water ran manual spin cycle. While running manual test cycle customer said it was making the same noise. Informed customer it is normal operation and operating as designed. All tested good. No water leaks present."

Near E Wildflower Blvd, Marble Falls, TX 78654
Kevin B.

Kevin B.

RANGE KITCHENAID KSDB900ESS1 "Arrived on site and found saved error code F6E1, inspected temperature sensor and found it is reading 1074 this is correct and in range. Replaced control board and also found purple wire is loose in plastic harness and re-seated it.

Near Walebridge Ln, Austin, TX 78739
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived to inspect unit not dispensing ice. Found motor working, removed ice from bucket and found ice froze over chop blades. Metaled ice and working now, but will need new bucket to complete; ordrng 1 W11185686 (ice-contnr)"

Near Antioch Ave, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for ice build up. Found door not sealing correctly to cabinet. Removed door,removed package from behind drawer,realigned tracks reinstalled door checked door seal good"

Near Parade Ridge, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for refrigerator dispensing warm water. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Cherrywood Cir, Taylor, TX 76574
James C.

James C.

DRYER WHIRLPOOL WED8200YW0 Arrived on site and tested operation. Found squeaking noise when running. Inspected rollers and found to be good and no sound coming from rollers. When turning motor with the blower belt attached the belt is squeaking. Removed belt and no more squeaking. Unit will need new blower belt to repair.; ordrng 1 WP8544742 (belt)

Near W Legend Oaks Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived to install insulation on unit missing, installed and tested good"

Near Rivery Blvd, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID WRS322FDAB05 "Arrived on site and found water filter is jammed, after removing it showed customer the correct way to replace it. no water leaks from connections at time of service, job complete"

Near Lancer Ln, Austin, TX 78733
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to replace parts previously ordered. Replaced bracket clip and pan. Check functionality and everything is working properly. Complete

Near Acorn Dr, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator that was not dispensing ice or water. Inspected unit and work area. Found unit not dispensing water but ice was still in the ice bin. Removed filter and unit began to dispense water. Customer also complained about frost buildup in her freezer. Frost was found on several shelves on the side wall and on the back evaporator cover. Steamed off ice in the cabinet and the evaporator. Found gaps in her freezer liner. Covered gaps with silicone and reshaped her gasket. Advised customer to allow time for the silicone to dry and that she could turn the refrigerator on after it dried. Unit is operating as designed. Call complete.

Near Travis St, Waco, TX 76711
James C.

James C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and installed new FC fan assembly and ui. Tested operation and found unit working properly. Job complete

Near Magona Trail, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "arrived on site to inspect refrigerator buzzing noise. Upon further inspection, I found a large block of ice built up on the RC evaporator cover and ice built up across the top of the FC evaporator and the FC fan blades rubbing against the ice. All fans are operating. I tested amp draw tote compressor and it is good. I checked the drain tube at the call of the unit and it was good, but I went ahead and sealed it with manufacturers approved silicone.No water leaks observed during service, job completed."

Near Dalton Dr, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL WEE750H0HV1 "Arrived on site for range cooktop that had a crack on it. Inspected unit and work area. Customer showed me where he thought there was a crack on the top of the control panel glass and after trying to clean it, some residue came up and was able to wipe it off. Unit is working as designed and is free of damage.

Near Hector Dr, Killeen, TX 76549
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. Found no operation from 3 way valve when powered up or when in diagnostics test 4. Installed new coil and tested operation. 3 way valve is now operating properly and unit is cooling. Job complete ; ordrng 1 W11036448 (solenoid)

Near Kiskadee Branch Dr, Temple, TX 76502
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived onnsite and found unit operating as designed. Customer had drying concerns. Advised on design and on use and care. All checks good.

Near Lazy Ln, Austin, TX 78757
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the right door bottom bumper and tested. Unit is operating as designed.No water leaks observed during service, job completed."

Near Brave Face St, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for fresh food door not closing . Found bottom frame bent causing liner separation . Quick pics . Called tech line . Job complete .Sr # 7727035754

Near Malarkey Rd, Del Valle, TX 78617
Robert J.

Robert J.

WASHER GE GTW460ASJ5WW Arrived on job for washer not draining. Found the pump has 120v but no operation.After replacement test operation. No leaks detected at time of service

Near Ashbrook Dr, Manchaca, TX 78652
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and inspected unit for leaks. Filled drain pan and found no water leaking. Inspected drain tube and found to be clogged. Cleaned out drain tube and tested. Unit tests good. Job complete

Near Salt Creek Lane, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for washer that is leaking. Inspected unit and work area. Customer showed the drawer had leakage out of the front. Al mentioned they had hiked the feet the last time and the issue seemed to fix itself. The customer stated that his wife didn’t like how that looked and they leveled out the feet again. Customer mentioned that if they have to hike the feet up to resolve the issue that they will return the unit to the distributor. Called Techline and spoke to Leon SR# 7727028817. He advised us to refer the customer to customer service and that raising the feet are an engineer repair to this issue. Call complete.

Near Stone Pointe Dr, Temple, TX 76502
Tyler B.

Tyler B.

DRYER KENMORE 110.6234251 Arrived to inspect unit wi burning smell. Found ground and common wires mixed up. Corrected wiring and tested good

Near Coffee Berry Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DW0 "(DS)Arrived on site for washer leaking in the back of the unit. Inspected unit and work area. Found drain line pushed to far down the drain with no zip tie. Corrected the drain lie depth and connected the zip tie. Ran diagnostics found no fault codes, all operations tested good with no leaks. Found the floor drain with cap broken (sd quick pics). Found water makers and derby around the floor drain that indicate the leak is coming from the floor drain. Spoke to customer about broken cap on floor drain and the drain being pushed to far down the drain was the cause of the leak. Insulation under the washer was dry with no markings of water under the washer.

Near Island Dr, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site and inspected microwave and found no power showing on display. Disassembled microwave and found right hand side microswitches are damaged. They will need to be replaced and will also bring back control boards and heating components to ensure repair on next visit. KO53K00APL1; ordrng 1 KBONLY and 1 W10850446 (capactr-mg) and 2 W11188752 (FUSE)s and 1 W11356983 (MAIN HARNESS) and 1 W11409822 (MAGNETRON) and 1 WPW10492276 (diode)

Near Veronese Dr, Austin, TX 78737
Al R.

Al R.

DRYER MAYTAG MEDB855DC4 Arrived to inspect odd noises from dryer.Confirmed the complaint and disassembled the unit and found a sock stuck in the blower wheel.Removed obstruction and reassembled the unit and unit tested as designed.Job complete

Near Sulfur Spring Dr, Killeen, TX 76542
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for a customer complaint of unit making noise and temperature fluctuating, I found noise coming from damper control, ordered damper. ; ordrng 1 WPW10594329 (control)"

Near Dayridge Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

OVEN WHIRLPOOL CWG3100AAB Arrived on site for oven not heating . Found igniter cool broken .replaced igniter . Unit is now heating properly . No gas leaks detected at time of service . Job complete .

Near Sevilla Dr, Austin, TX 78752
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354DSS "Arrived to inspect unit with dire noises when opened. Found bottom seal hitting pan, was able to slight repair but was not 100%. Unit would need inert door and bottom seal and hinges replaced to repair ; ordrng 1 W10712593 (door-inner) and 1 W10909089 (lower seal,bottom)"

Near Fort Mabry Loop, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8040DW2 "Arrived on site for customer complaint of squealing noise during agitation, found coin between wash plate and inner tub. I removed coin and ran diagnostic tests, unit tested good.

Near S Congress Ave, Austin, TX 78704
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for customer complaint of knobs being broken and unit sparking, found knobs were broken, and the rest of the unit tested good. I replaced all 5 knobs

Near Blue Ridge Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher and found it is not draining, found drain pump is stuck and after clearing it is now working properly. Ran a diagnostic cycle and everything is operating normally, job complete.

Near Chisholm Ln, Austin, TX 78748
Richard P.

Richard P.

WASHER MAYTAG MVWX655DW0 Arrived onsite for the washer tub is lopsided. Upon arrival customer stated that they will be purchasing and new washer and does not need of service. Complete

Near Nelson St, Austin, TX 78703
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL JIM158XYRS2 Arrived onsite for ice machine not producing ice correctly. Ran diagnostics and found that the pump float switch was not working. Ordering parts. ; ordrng 1 W11325175 (PUMP )

Near Copper Crest, New Braunfels, TX 78132
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived onnsite and found basic ice blockage of drain in freezer drip pan. Cleared ice and eliminated leak. All checks good.

Near Cessida St, Austin, TX 78728
Jacob S.

Jacob S.

DRYER WHIRLPOOL MEDC215EW1 Arrived onsite for unit not heating. Tested unit. Found that thermal cutoff was no good. Replaced part. Tested unit. Unit test good. No issues at this time. Job complete.

Near Longhollow Rd, Dale, TX 78616
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher that is not heating. Inspected unit and work area. Placed unit into diagnostics mode and found an F7 E1 (no heat) code. Placed unit into service diagnostics auto test and after allowing the heater to come on for a minute, I poured water over heater and it sizzled and was heating. Advised customer this reset her control and heater relay and should operate as designed. Call complete."

Near S Strauss St, Robinson, TX 76706
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for a dishwasher not cleaning well and not completely dissolving the pods. I found the pump not running with voltage to it. I replaced the sump and motor and tested the unit. The unit is working as designed. Call complete.

Near Francisco Ct, Round Rock, TX 78665
Scott  M.

Scott M.

WASHER MAYTAG MVWC565FW2 "Arrived on site for not getting enough water .ran diagnostics no error codes . Valves are fuctioning properly . Checked pressure hose , no faults found . Ordering control . No water leaks detected at time of service . ; ordrng 1 W11399433 (CONTROL)"

Near Lipton Loop, Del Valle, TX 78617
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to install rails on slide drawer. Removed and replaced rails and tested good

Near Margarita Loop, Round Rock, TX 78665
Scott  M.

Scott M.

WASHER WHIRLPOOL CAE2765FQ0 "Arrived on site for unit not spinning . Found spluch assembly has failed causing pulley to fall off and damaging belt ,and guard , and may have damaged actuator . No water leaks detected at time of service . Please call to set return . Ordering spluch , sheild , actuator , belt . Parts covered . No additions on labor .; ordrng 1 W10389471 (actuator) and 1 W10721967 (cam) and 1 W11213879 (BELT) and 1 WPW10427633 (shield)"

Near Grover Ave, Austin, TX 78756
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not drying dishes. Inspected unit and found rinse aid container empty. Performed diagnostics mode, no error codes. Measured incoming and found 120°. Tested amp draw to element and 6.5 amps. Checked for hot temperatures on element at the end of test cycle and found heating. Spoken with customer on user care guide."

Near Max Copeland Dr, Marble Falls, TX 78654
Jonathan M.

Jonathan M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for refrigerator that has intermittently dispensing water and ice. Inspected unit and work area. Found water not dispensing from the Water dispenser and ice in the ice bin. Reaplaced double water valve and tested unit. Unit started dispensing eater but after dispensing ice, would not dispense water. Ordering control and valve wire harness.. ; ordrng 1 W10871610 (harns-wire) and 1 W11336586 (CONTROL)"

Near Co Rd 137, Gatesville, TX 76528
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "arrived on site to inspect refrigerator water not dispensing and unit not making ice. Upon further inspection, i tested the water dispenser and the water began to dispense then went to a trickle then stopped. I found a small amount of ice in the bin. I removed the filter and tested the water dispenser and the water dispensed as designed. I removed and replaced the filter head and retested and got the same results. I advised the customer that he would need to replace the filter as the current filter is not good. No water leaks observed during service, job completed."

Near Hoot Owl Ln S, Leander, TX 78641
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site to diagnose dishwasher making loud humming noise when draining. Performed diagnostics and found F9E1 diverter error, F6E1 long fill, F9E2 diverter error. Could hear drain pump screaming loudly when draining. Replaced drain pump and retested. Unit is now operating as designed. Customer showed me lower left track is splitting and lost ball bearings. Will need to order bottom left rack track W10822165, and AUTHO since it puts us over limit. Will also request AUTHO in sump assembly. Customer had video of unit squealing but I could not reproduce. This may be tied in to the diverter errors, so if we can be authorized in the event the noise comes back we can complete in 1 trip. ; ordrng 1 AUTHO (AUTHO) and 1 W10822165 (track)"

Near Bramblecrest Dr, Austin, TX 78726
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect unit with shatter inner glasses. Cracked during preheat. Removed door and replaced glass and tested good

Near Collins St, , TX 78681
Scott  M.

Scott M.

WASHER WHIRLPOOL WED8500DC4 "Arrived on site for Ryder. Powering up but not starting . Ran diagnostics ,L2 error . Found thermal fuse had blown .replaced fuse . Heater ,thermostats tested good . Unit powered up and tested normal. Did recommended to be careful not to push dryer back too far . No lint build up at time of service . Job complete"

Near Alomar Cove, Del Valle, TX 78617
Paul R.

Paul R.

ICE MACHINE WHIRLPOOL KUID308ESS1 "Arrived onsite for a ice machine not making ice. I found all components working as designed. I found the compressor hot and no frost pattern on the evaporator. The sealed system components need to be replaced. Parts are still under manufacture warranty. Ordering WPW10218037 EVAPORATOR, WPW10605286 COMPRESSOR, W10843121 Non-UV DRIER, & W10913906 COUPLER. Sending routing a message to weigh for 3 hours and RS. ; ordrng 1 W10843121 (Non-UV DRIER) and 1 W10913906 (COUPLER) and 1 WPW10218037 (EVAPORATOR) and 1 WPW10605286 (COMPRESSOR)"

Near Old Lampasas Trail, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for no ice. Ran diagnostics,optics passed,good air flow from fan,E5 error reading failed thermistor on icemaker. Replaced failed icemaker,rna harvest test passed,ran fill test passed,reset error code"

Near Pegram Ave, Austin, TX 78757
Al R.

Al R.

RANGE WHIRLPOOL WFE525S0HZ1 "Arrived to inspect control not powering on.The top burners work, but the oven and control were dead.Removed the terminal block cover and found the harness burned and damaged.Unit will need a HARNESS which includes the terminal block and also a control.ORDERING RESEARCH FOR HARNESS.OFFICE TO RESCHEDULE WITH CUSTOMER FOR SERVICE ; ordrng 1 CNOTE (RESEARCH FOR HARNESS WITH TERMINAL BLOCK)"

Near Birmingham Cir, Killeen, TX 76542
Robert J.

Robert J.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on job to check temperature on oven. Calibrated oven to proper temperature.

Near Briny Shell Way, Austin, TX 78748
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHB0 "Arrived on site and inspected dishwasher and found power to heating element has been turned off by Control board due to incoming water below 86° ran a diagnostic cycle and heating element is working properly at the end of cycle. Recommended to customer that hot water be run at the kitchen sink to prevent this. Customer is already using pods and rinse aid, no water leaks from connections at time of service, job complete

Near Schubert Ln, Niederwald, TX 78640
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher error code F2E2. Error code means UI fault. Tried to put in diagnostics but was unsuccessful. The UI in not working properly. Need to order UI control. Office to reschedule. ; ordrng 1 W11368911 (UI CONTROL )

Near E 6th St, Austin, TX 78702
Robert J.

Robert J.

WASHER MAYTAG MHW5630HC0 Arrived on job for complaints of not finishing cycle. Found that the drain pump blocked. Removed blockage and test washer. No leaks detected at time of service.

Near Keystone Loop, Kyle, TX 78640
Scott  M.

Scott M.

DISHWASHER MAYTAG MDBH979AWS3 "Arrived on site for dishwasher not draining properly . Found drain loop lower then disposal , over time gunk was building up in drain hose . Readjusted hose . Instructed on running a periodic cleaning wash on dishwasher . No water leaks detected .

Near April Dr, Austin, TX 78753
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDPE234GBS0 Arrived on site for dishwasher not starting cycle. Performed diagnostics mode and found fault F6-E4 float switch opened and F5-E2 doors stuck in close position. Inspected float switch and found Brecht setting Nader float switch. Removed object and continued test mode. Found all operating. No water leaks detected.

Near Moon Ranch Rd, Florence, TX 76527
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTM354DSS0 "arrived on site to inspect dishwasher not filling or cleaning dishes. Upon further inspection, I found a fork wedged under the float device and a large amount of powder detergent at the bottom of the tub and in the soap/prewash dispenser. Placed the unit in diagnostics showing error codes F7E1, F6E4, F6E6. Cleared the codes and continued with testing. Unit operated as designed with no codes at the end of testing. Tested amp draw to the element and it showed 7-9amps during wash & heating cycles of testing. Made recommendations to the customer for detergent/rinse aid use and use and care recommendations. No water leaks observed during service, job completed."

Near Shea Dr, Cedar Park, TX 78613
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator not cooling properly. Ran diagnostics and found no issue with refrigerator. Took temperatures 37 degrees in refrigerator and 1 degrees in freezer. Found that the refrigerator breaker is an surge protector breaker. Advised customer to call an electrician to have a regular breaker put in. But overall the refrigerator is in good working order.

Near W Annie St, Austin, TX 78704
Andy  B.

Andy B.

REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Dumas St, Pflugerville, TX 78660
Al R.

Al R.

WASHER MAYTAG MVWB865GC0 Arrived to install previously ordered parts.Removed and replaced the control and console.Calibrated the unit and unit accepted the console.Unit wasn’t hooked to water source at the time of service.Job complete

Near Platinum Dr, Killeen, TX 76542
Lou S.

Lou S.

OVEN LG LDE4413ST/00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, as I was disassembling the upper oven door, I found that the new part I arrived with was missing the lower bracket that’s attached to the glass. Messaged the office to advise of the issue and will reorder the door outer cover and a CNOTE-INSPECT UPON ARRIVAL. Office to schedule return service once the part has arrived and has been inspected. .; ordrng 1 ACQ87912310 (COVER) and 1 CNOTE (INSPECT UPON ARRIVAL)"

Near Grapevine Canyon Trail, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the main control, UI, and evaporator thermistor. I foil taped and secured the thermistor with a tie wrap. I set the defrost to basic. Call complete."

Near Erwin Trail, Austin, TX 78717
Jonathan  S.

Jonathan S.

COOKTOP JENN-AIR JGC7636BS00 Arrived on site for cooktop having incorrect flames on burners. Tested unit and adjust valve down. Tested operation and found conversion kit was not installed correctly. Installed correct conversion kit. Tested operation. All tested good.

Near Campa Pajama Ln, Kingsland, TX 78639
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW4950HW1 Arrived on site for washer that would not turn on. Inspected unit and work area. Tested voltage coming from the wall and found 121 V from L1 to ground. Tested voltage at the control and found 122 V. Lights on the control were not on and I could not get the unit into diagnostics mode or to turn on. Replaced control and tested unit. Unit worked as designed. Call complete.

Near Alta Vista Dr, Killeen, TX 76549
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit tripping breaker, I pulled unit out, tested for proper power, looked at ground wires, couldn’t see anything wrong with oven, instructed customer to call electrician, probably just a bad breaker or loose connection at junction box, unit is hard wired in."

Near La Catania Dr, Austin, TX 78738
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for cracking or clicking noise . Found water in tub and control completely dead . Getting voltage to controls ,out let checked good . Control needs to be replaced to get unit running to find out if other issues are present . Ordering control as well as to have on hand if needed latch ,cap,actuator, motor . Pleas call to set return .; ordrng 1 W10913953 (ACTUATOR ) and 1 W11116590 (CONTROL) and 1 W11283592 (MOTOR) and 1 W11307244 (LATCH ) and 1 W11395618 (CAP)"

Near Wild Senna Dr, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR GE GSHS5KGXGCSS "Arrived on site for no water flow when dispensing . Found filter wasn’t screwed in all the way . Installed filter properly , unit now dispensing water . No water leaks detected at time of service . Job complete.

Near April Dr, Austin, TX 78753
Scott  M.

Scott M.

DRYER MAYTAG MED6630HC0 Arrived onsite for loud vibration and noise . Used one sound pad but unit still making noise . Ordering per service pointer noise reduction kit . Also ordering exhaust pipe just to have on hand . Reordering blower wheel .Removed some lint from blower wheel. ; ordrng 4 W11113654 (SOUND PAD )s and 1 W11401018 (KIT NOISE) and 1 WP697772 (wheel) and 1 WPW10342188 (pipe-exhst)

Near China Rose Dr, Austin, TX 78724
Richard P.

Richard P.

MICROWAVE KITCHENAID KMLS311HSS-0 Arrived onsite for the microwave side panel damaged. Upon taking the microwave down from the wall . The install crew did not install the back panel for the microwave to hook on to correctly. While removing the microwave that panel was damaged and is not repairable. Called builder and explained the situation and builder will be calling the install crew to come out and replace the back panel and reinstall the microwave. Took pictures. Installed new wrapper cab and microwave looks good and no damage. Complete

Near Riverview St, Austin, TX 78702
Robert J.

Robert J.

MICROWAVE FRIGIDAIRE FGMO226NUF Arrived onsite to replace parts previously ordered. Replaced switch and bracket. Tested microwave and it began on run as soon as it was plugged in. Ordering parts. ; ordrng 1 5304512529 (SWITCH) and 1 5304515182 (SWITCH ) and 1 5304519321 (CONTROL) and 1 5304519343 (SWITCH)

Near Sunrise Trail, Spring Branch, TX 78070
Al R.

Al R.

WASHER WHIRLPOOL WFW75HEFW0 Arrived to inspect F3E1 error code.Confirmed the complaint and removed and replaced it.Also cleaned out all sediment buildup from the bulb the hose leads to.Reassembled and unit tested as designed without any errors.All water lines were dry at the time of service.

Near South W S Young Drive, Killeen, TX 76543
Clif L.

Clif L.

WASHER MAYTAG MVWC565FW0 Arrived on site to diagnose a washing machine that is not always spinning properly. Tested unit and found no mechanical failures at this time. Advised homeowner on best loading procedures to use for proper results. No leaks were found at time of service.

Near Cloverdale Ln, Austin, TX 78723
Andy  B.

Andy B.

VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Thunian Pass, Pflugerville, TX 78660
Robert J.

Robert J.

MICROWAVE FRIGIDAIRE FGMV176NTF Arrived onsite for microwave tripping breaker. Ran diagnostics and found that the door switches were bad. Replaced door switches and tested unit. Everything is working properly. Complete.

Near Vista Breeze, Spring Branch, TX 78070
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site to diagnose a refrigerator that is leaking in the freezer compartment. Found fill tube for icemaker not fully inserted into fill box. Reset tube to proper position and all is not working properly. No leaks were found at time of service.

Near Philomena St, Austin, TX 78723
Andy  B.

Andy B.

OVEN KITCHENAID KFGD500ESS04 Arrived on site for range burner shuts off on low. Tested and inspected unit and found flame size too small. Adjusted flame size and showed customer. Customer approved of flames. Instructed customer on use and care and practice for best performance. No gas leaks present at time of service.

Near Massa Dr, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR WHIRLPOOL ART318FFDW06 Arrived on site and tested operation. Found compressor has failed and locked up. Unit has an aluminum exchanger and will require lock ring tool to repair. There is also a tap installed on the suction line but is too close to the aluminum to braise in new copper and will required replacement as well. Office to schedule return service for 3 hours due to out of service area repair ; ordrng 1 TOOL (LOCK RING) and 1 W11407403 (SUCTION TUBE) and 1 W11407409 (EVAPORATOR)

Near Ford St, Llano, TX 78643
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of unit not washing, found faulty wash motor assembly, I replaced wash motor, unit tested good."

Near Anfield Cir, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR KENMORE 106.7216211 Arrived on site for cooling issue. Removed cover found oil on evaporator weld joints diagnosed leak in system.

Near Cat Mountain Dr, Austin, TX 78731
David  Z.

David Z.

WASHER MAYTAG MVWB765FC1 "F8E1. Arrived on site to diagnose washer still throwing LF error and F8E1 for long fill. Ran diagnostic and confirmed error. Tested cold valve and valve was filling fine. Tested hot water valve, and had no water coming in. Checked customers floodstop system and it said valve was open. Cycled valves closed then open and retested and found hot water pouring into unit now. Hot water shut off for floodstop system was tripped. Once I reset it hot water worked as normal.

Near Rue De St Tropez, Austin, TX 78746
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site for range front left burner not igniting. Inspected unit and work area. Tested range operation, all burners ignited except the front left burner. Inspected burner and found imperfection in groove for gas ignite, will need to replace front left burner and burner caps. ; ordrng 1 WPW10183374 (BURNERS CAP) and 1 WPW10515455 (BURNER)"

Near Longview Ln, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 Arrived on site for washer that would not power on. Inspected unit and work area. Tested voltage at the main control and found 124 V going to the control. Tested voltage going to the user interface and found no voltage being sent to the user intermittently. Replaced control and tested unit. Unit operated as designed. Call complete.

Near County Rd 354, Gatesville, TX 76528
Richard P.

Richard P.

WASHER MAYTAG MVWB835DC Arrived onsite for the washer leaking. Ran diagnostics and found that during the drain cycle the drain in the house is clogged causing the water to drain out on to the floor. Advised customer to call a plumber to check out the drain. Complete

Near Hot Spring Valley, Buda, TX 78610
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of inner door damage, I took pictures of damage, and ordered inner door. ; ordrng 1 W11035418 (door-inner)"

Near Sydney Carol Ln, Austin, TX 78734
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE505W0HB1 "Arrived on site for f2 error . Found control not responding ,also facia of control is visablly warped . Replaced control . Preheated oven ,all checked normal. Job complete . Did advise customer to contact rent a center to get terminal block cover . Job complete ."

Near Hawthorne St, Bastrop, TX 78602
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 Arrived on sit for washer not finishing cycle . Found unit out on porch and only cold water hooked up . Ran diagnostics only error code was long fill ( found water temp switch on warm ) . Also floor on porch is unusable allowing washer to be unusable . Recommended customer fix floor issue as well as leaving water temp to cold tap . No water leaks detected at time of service . Job complete .

Near TX-304, Smithville, TX 78957
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site and found shorted thermostat. Completed repair. Advised customer.

Near Windy Vane Dr, Pflugerville, TX 78660
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site to diagnose a dishwasher that was leaving dishes wet and not drying them. Performed diagnostics and found error for F9E1 diverter error. Attempted to run through diagnostic cycle and found that cycle was stopping and erroring out with F9E1. Will need to replace sump and motor to resolve diverter error to continue troubleshooting. Ordering WPW10605057 sump assembly. Also ordering 2 WPW10195417 wheel tracks for bottom rack. Bottom rack wheels are all separated and need to be replaced. Also ordering AUTHO Will also bring back heating element and control.; ordrng 1 AUTHO (AUTHO) and 2 WPW10195417 (lower roller asm)s and 1 WPW10605057 (pump and motor assy)

Near River Wood Ct, Austin, TX 78731
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived onsite for the dishwasher not draining properly. Ran diagnostics and found that there was broken glass binding the drain pump causing the no drain issue. Vacuumed water out and removed drain pump and removed broken glass and dishwasher tested good and draining properly. No leaks detected.

Near Kinney Oaks Ct, Austin, TX 78704
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRFC604FSS02 Arrived onsite for freezer frosting over. Upon inspection we found the freezer door will not close all the way and the right side rail is damaged. Ordering parts. ; ordrng 1 W10795846 (bracket)

Near Fieldcrest, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived onsite for the refrigerator UI panel not working properly. Installed new panel that was ordered and tested good. Complete

Near Leland St, Austin, TX 78704
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site to install previously diagnosed parts. Tested unit and fill test and unit came up with a 01 code for motor trying to make it to the home position. Motor would not move. Tested unit in a harvest cycle. Unit harvested but stayed upside down and would not fill with water. Tested voltage going to motor and found 13.2 V DC going to the motor. Replaced the ice maker and tested unit in fill test. Unit got past the motor moving to home position but would not activate the water fill. I checked continuity at switch and found continuity. Called Techline and spoke to Joel SR # 7727022097. He had me check the ice box thermistor and found it open. Found 13 ohms going to the thermistor from the ice maker connector. He advised that there was a split in the harness line inside the freezer door and to replace door assembly. Ordering door and advise customer I told them the office would contact him for further service. ; ordrng 1 LW11038922 (dor-fip (F

Near 4 Brothers Rd, West, TX 76691
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I found that the customer is not using rinse aid. Also, the customer has a water softener in the home. I placed the unit in diagnostics showing no error codes and tested. Using my multimeter, I checked the amp draw on the components and found that all components are functioning properly. The element is showing 7-9amps during the wash cycle of testing and at the end of testing. I advised the customer that the unit is fine and made recommendations for detergent and rinse aid use, as well as, use and care for the unit. No water leaks observed during service, job completed."

Near Black Gold Bend, Cedar Park, TX 78613
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range RF burner not igniting. Tested and inspected unit and found failed burner head. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Sunburst Pkwy, Round Rock, TX 78681
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for a dishwasher that the bottom part came off. I found the toe kick had come off because the retainers were not locked. I reinstalled the toe kick. Call complete.

Near Lavon Bend, Austin, TX 78717
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GSF26C4EXY03 Arrived on job for complaints of random shut off of cooling. Checked compressor relay and found scoring on relay.

Near Appellation, New Braunfels, TX 78132
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW "Arrived to inspect dryer not drying properly.Discovered the customer had approximately 2 loads in dryer.I found the heating element was working properly.Did a vent test and unit did not test properly with the vent on, but tested fine with it off.Customer will need to have ventilation system cleaned.Job complete"

Near Fremont Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC75EC0HS01 "Arrived on on site for microwave resetting when door is opened. Went into diagnostics mode and found error F6E0. Reset circuit breaker. Performed diagnostics mode and tested components activation. Reset unit to factory default setting. Opened and closed microwave door serval times while heating a cup of water and was not able to recreate failure. Tested all other operations on the unit, all operations tested good. Spoke with customer on failure."

Near River Vista Rd, Andice, TX 78628
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator temps & ice maker. Upon further inspection, I tested temps in the FC=22 & RC=42 on setting of 33 degrees. I removed the FC Evap cover and fund a large block of ice in the top left and right side corners of the evaporator. Removed the back cover and checked the compressor & fan and the compressor was room temp and the fan was operating. Using my black light, I found what appeared to be refrigerant debris on the bottom pan and on one of the welds. I advised the customer that a sealed system would need to happen to repair the unit. I am ordering the compressor, both evaporators, drier, access valve, CNOTE-2HR JOB, CNOTE-AUTHORIZATION. Office to schedule return service. Using my steamer, I removed the ice from the evaporator before reassembling. No water leaks observed during service.; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (AUTHORIZATION) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (compressor) and 1 W11116

Near Spotted Eagle Dr, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onnsite and found fill spout not engaged in icemaker fill cup. Reinserted. All checks good. Unit is now operating as designed.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for water dripping from the bottom of the unit. Looked at the bottom of the freezer side of unit. And that drain fitting at the bottom of the drain was stopped up full of frozen water. Ordered part. Rescheduled with customer.; ordrng 1 WP2304888 (fitting)

Near Pond View Pass, Buda, TX 78610
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0HS02 "Arrived on site for oven display frozen and not responding. Reset circuit breaker and found unit responsive. Performed diagnostics mode and checked fault codes. Found fault F6-E0. Followed tech sheet for error code. Found unit operating. Tested all components, all tested good."

Near Rockport St, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 Arrived on site to install previously diagnosed part. Replaced pressure hose and tested unit in service diagnostic mode. Unit passed all tests and operated as designed. Call complete.

Near S Norma Dr, Waco, TX 76705
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found F6E2 Error codes. Replaced control board and control panel and all function has returned to washer. No water leaks from connections at time of service, job complete"

Near Flite Acres Rd, Wimberley, TX 78676
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived on site for loud noise. Diagnosed damper control making loud grinding noise,replaced damper control powered unit on noise no longer present"

Near Maidenstone Dr, Austin, TX 78759
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker and it harvested as designed. I tested the fill tube ad no water came in. I checked the fill tube line at the bottom left hinge area and water came from the line that goes to the valve. I blew into the line going to the ice maker and it is frozen up. Using my steamer I was able to get the line freed up and retested the fill tube and the ice tray filled with water. I advised the customer of my findings and advised that in order to keep it from freezing up, the temp in the FC would need to be turned down. Due to this issue reoccurring, I am ordering an FC door and office to schedule return service. No water leaks observed during service.; ordrng 1 LW11026425 (DOR-FIP SS)"

Near Gabrielle Anne Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over, took one picture. Spoke with and sent picture to CS, A new fresh food evaporator motor/thermistor will be needed to correct the issue. Refrigerator will need to be completely defrosted 448 hours.; O-emld tckt"

Near Sawtooth Dr, San Marcos, TX 78666
Jacob S.

Jacob S.

DRYER MAYTAG MEDX655DW1 Arrived onsite to replace wire harness and handle. Replaced both parts. Tested unit. Unit test good. No issues at this time. Job complete

Near Fontenay Dr, Austin, TX 78744
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for FC Evap fan making noise again. Found ice had built up on the fan in the same spots again. Called and talked to Joel at tech line. Unable to get an SR to tech line systems being down. Joel informed me that engineering had found that this condition can be caused if the foam pad / tape used to block the air gap on the right side of the Evap by the vent is incorrectly placed. Checked unit and found the tape was indeed 1/2 inch too low allowing an air gap to exist. Repositioned tape block airflow as properly designed. On removing the shelves found the left track had a crack in the plastic. Replaced left track as well. Reassembled unit and retested. Fan is now quiet and defrosted, and customer will follow up In the event there is another issue. Call complete."

Near Prospector Pass, Georgetown, TX 78633
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Found no leaks during diagnostics but unit has a lot of suds. Found rinse aid turned to max. Customer has water softener which caused the over sudsing of the rinse aid. Turned rinse aid to minimum setting and recommended using the minimum amount of soap. Heater tests good and the door is opening and closing properly at time of service. Job complete

Near Calera St, , TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onnsite and found all functions running but no cool? Pulled .7 amps while with maintenance supervisor. Advised symptoms of sealed system leak present.

Near Town Center Dr, Pflugerville, TX 78660
Al R.

Al R.

WASHER WHIRLPOOL MVWB765FW0 Arrived to inspect washer with no power.Check outlet and outlet plug was good.Confirmed the complaint Job complete No parts installed

Near Spring Creek Rd, Florence, TX 76527
David  Z.

David Z.

DRYER LG DLEX3370W "Arrived on site to diagnose a dryer that was not producing heat. Tested unit and found that the unit was heating fine, but felt like it had obstructed airflow and needs a vent cleaning. After letting the unit run under a couple different cycle types, you could feel hot stagnant air. Advised owner to have vents cleaned and follow up if issue persists. Owner had mentioned that sometimes the unit would error 10 mins in a cycle, likely for overheat. This is usually due to congested vents. Advised to follow up if need be, otherwise vent cleaning should resolve issue. Call complete."

Near Trailridge Dr, Austin, TX 78731
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to install missing parts from adjustor kit. Installed back plates and retested. All is now working as designed. Call complete.

Near Kocurek St, Austin, TX 78723
Wesley P.

Wesley P.

WASHER WHIRLPOOL WDT710PAHZ0 Arrived onnsite and found unit operating with drain failure. Cleared drain and replaced pump. All checks good. Unit is now draining.

Near Alturas Ave, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site and installed new door and ui. Instructed customer that the ice maker may take upmtom24 hours to begin ice production. Job complete

Near Eagle Ridge, Burnet, TX 78611
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator not cooling. Inspected unit and work area. Found top shelf bracket broken. Found a all components not running and LED light flickering. Performed diagnostics and jumped thermostat stat and found compressor activated. Removed failed thermostat and installed new. Found unit operating. Found LED light assembly will need replaced.. Please allow 24 hours to reach proper temperatures and 48 hours to make ice.; ordrng 1 WPW10515057 (LED ASSEMBLY ) and 1 WPW10515058 (LIGHT ASSEMBLY )

Near Crested Butte Way, Georgetown, TX 78626
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8000DW0 "Arrived onnsite and found unit with control issue causing the valve to open and shut during regular filling, ; ordrng 1 W10812421 (elec.control board)"

Near Blackthorn Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for second visit for same issue and set refrigerator into a diagnostic cycle and found the noise customer is hearing is the compressor running, changed it to different speeds and the tone and volume change to correspond. The noise is normal and reported to tech line again, no water leaks from connections at time of service, job complete 7726920646"

Near Flite Acres Rd, Wimberley, TX 78676
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site for microwave hard to close and slightly not lined up with cabinets (About an 1/8 of an inch in some spots) called tech line and spoke with David (SR# 7727023659) And made aware of stated issues. Was instructed that door closing operations are normal and that if customer is unhappy with install they will need to contact installer to resolve any issues. Instructed customer on this and on use and care and practice for best performance. No repairs are needed at this time.

Near Haynes Dr, Round Rock, TX 78665
Jacob S.

Jacob S.

REFRIGERATOR JENN-AIR JFC2290RTB02 Arrived onsite for unit not level. Looked at unit. Re leveled unit. Upon further inspection. Found that the wooden decorative panels were not aligned correctly. No issues at this time. Job complete

Near S 2nd St, Austin, TX 78704
Jonathan  S.

Jonathan S.

MICROWAVE THERMADOR MBES/01 "Arrived on site for previously order part install. Removed unit and gained access to lamp assembly. Remed failed lamp and installed new. Installed unit. Tested light operation and door . Tested heating operations. Found minor chip in front of cavity. Added touchup paint to chip. Tested operation, all tested good."

Near Prosperity Hills Dr, Georgetown, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for refrigerator that was having issues lighting in the freezer section. Inspected unit in work area. Open door and found evaporator fan still running. Opened and closed the door several times with no stopping of the evaporator fan. Replaced freezer compartment switch and tested unit. Light still would not come on. Removed freezer compartment module and swapped it with a refrigerator compartment module. The module swapped into the freezer began to light but the module from the refrigerator went out. ; ordrng 1 W11205083 (module)

Near Old Crawford Rd, Crawford, TX 76638
Clif L.

Clif L.

REFRIGERATOR GE CYE22TSHDSS Arrived on site to diagnose a refrigerator that is not cooling properly in the fresh food compartment. Tested unit and found recently replaced evaporator fan motor was put in upside down reversing airflow direction. Reset fan motor to proper position and tested unit. Found all is functioning properly at this time.

Near Bachman Dr, Austin, TX 78754
Brandon C.

Brandon C.

DRYER LG DLE9577SM "Arrived on site for site for customer complaint of unit not heating, found L2 was not getting 120v AC instructed customer to call electrician.

Near Lariat Trail, Austin, TX 78734
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not draining. Confirmed the complaint and noticed excessive debris in the unit. I ran a cycle and also discovered the drain hose had debris inside, which was preventing the water from draining. I used my 3 foot snake extension to clear the clogged drain hose and unit began working as designed. Customer told to clean filter after every use, rinse dishes thoroughly and to use affresh tablets to clean the dishwasher. All parts of unit functioning properly. All water lines were dry at the end of service. Job complete"

Near Druse Ln, Jarrell, TX 76537
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 called techline but systems down so no sr# Was advised that replacing the door to fridge is a good idea, but in event of repeat symptoms refer customer to service pointer on ice clumping. Office to reschedule. ; ordrng 1 LW11026428 (FREEZER DOOR)"

Near Elk Horn Dr, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for customer complaint of unit not draining, found bad connection at drain pump, I reconnected the wire harness to drain pump, unit tested good.

Near Jennifer Ln, Driftwood, TX 78619
Scott  M.

Scott M.

DRYER MAYTAG MEDC215EW1 "Arrived on site for dead dryer . Found thermal fuse blown . Element ,thermostats checked good . Replaced fuse . Tested unit all checked normal . Air flow checked good as well. No lint build up at time of service . Job complete."

Near Riparian Rd, Manor, TX 78653

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