Near Georgetown, TX 78628
Al
Job Details:
01/20/2020
WASHER LG WM4270HVA /01
Arrived to inspect front load washer not draining.Confirmed the complaint and removed and replaced it
Near Marble Falls, TX 78654
James
Job Details:
01/20/2020
WASHER MAYTAG MVWB765FW3
"Arrived on site and tested operation. Found control skipping steps in diagnostics and had to place into diagnostics 3 times to get functions other that testing cycle. Manually tested agitation and spin and found during agitation the gear case is popping and grinding. Also found a grinding noise while in spin. Found oil leaking from gear case indicating failure. Also found agitator cracked at bolt. Unit will need new control, agitator, gear case, rotor, stator and clutch to repair. ; ordrng 1 W11195970 (cntrl-elec)"
Near Georgetown, TX 78633
Jonathan S
Job Details:
01/20/2020
WASHER WHIRLPOOL MVWB765FW0
"Arrived on site to install previous diagnosed part. Removed failed gearcase and installed new. Performed diagnostics mode and ran calibration cycle. Performed automatic test mode and monitored operation. All tested good, no water leaks detected."
Near Georgetown, TX 78626
Cliff
Job Details:
01/20/2020
WASHER LG WM8100HWA
arrived on site to diagnose a washing machine is not draining. Found impeller broken off of drain pump assembly. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78753
Wesley
Job Details:
01/20/2020
DISHWASHER FRIGIDAIRE LFBD2409LB0B
Arrived onnsite and found unit breaker tripped. Advised customer onncause and tested. All checks good.
Near Austin, TX 78754
Richard
Job Details:
01/20/2020
OVEN WHIRLPOOL WFE525S0HS0
Arrived onsite for the oven temperature off. Ran diagnostics and found no issues with the oven. Explained to customer that oven temperature fluctuates from low to high . Customer had no complaints of food burning or being undercook. No issues found. Complete
Near Georgetown, TX 78626
Cliff
Job Details:
01/20/2020
WASHER LG WM8100HWA
arrived on site to diagnose a washing machine is not draining. Found impeller broken off of drain pump assembly. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78739
Luis
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL GD5NVAXSB01
Arrived on site for dispenser issues found damaged wire causing dispenser to work off and on door
Near Round Rock, TX 78665
David Z
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL GSS26C5XXY02
"Arrived on site to diagnose icemaker not producing ice. Performed diagnostics starting at icemaker. Found 2 layers of cubes causing shaft to stick and break. Replaced icemaker to resolve. Upon new install was not able to get the icemaker to cycle properly. Optical eye was reading that ice bucket was in and not full, but not sending voltage to trigger a fill. Replaced emitter and receiver. Unit filed immediately on reinstall. All is now working as designed. Call complete."
Near Manchaca, TX 78652
Leonardo
Job Details:
01/20/2020
MICROWAVE WHIRLPOOL WMH31017HS2
"Arrived on site to replace control board, per last visit we replaced the control board and retested. Light turned on,Passed all tests. Complete"
Near Austin, TX 78703
Leonardo
Job Details:
01/20/2020
DISHWASHER WHIRLPOOL JDB8910AWS
"Arrived on site to test dishwasher, upon inspection we found the front panel had been placed off the clips and not making contact with buttons. Clicked in panel and retested. Complete"
Near New Braunfels, TX 78132
Robert
Job Details:
01/20/2020
REFRIGERATOR KITCHENAID KBSN608ESS00
Arrived on job for freezer lights not turning on. Upon inspection we found that one of the light modules had broken. Replaced faulty module and tested lights. Everything is working properly. Complete.
Near Georgetown, TX 78633
Jonathan S
Job Details:
01/20/2020
DISHWASHER GE PDT750SSF2SS
"Arrived on site for dishwasher not draining. Inspected unit and work area. Found standing water in unit. Checked drain line and ran snake through to check for blockage, none found. Performed diagnostics mode and found fault F128 for rinse aid container empty. Activated drain pump and found rattling in drain pump, possible debris or broken impeller. Due to style of pump it is in closed and not able to open with out replacing. Was able to get water to drain but do recommend to replace. S
Near Georgetown, TX 78633
Jonathan S
Job Details:
01/20/2020
MICROWAVE WHIRLPOOL WMH32519CS1
Arrived on site for microwave not starting. Performed diagnostics and tested door switches. Found all door switches tested good. Tested door operation and found interlocks at fault.Removed failed interlock assembly and installed new. Tested door and heating operation. All tested good.
Near Austin, TX 78726
Paul
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
Arrived onsite for the refrigerator with a no ice condition. I ran service test 44 and the ice maker motor never ran and it timed out. I found the black power supply wire to the ice maker broken at the bottom of the door. The door will need to be replaced. Ordering LW11089011 DOR-FIP.; ordrng 1 LW11089011 (DOR-FIP)
Near Driftwood, TX 78619
Robert
Job Details:
01/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on job for complaints of warm temperature in freezer. Found compressor working with no fan in freezer running. Ran test #4 and both fans working in test mode. Replaced control and UI. No leaks detected at time of service.
Near Austin, TX 78759
Wesley
Job Details:
01/20/2020
MICROWAVE KENMORE 790.8037331
Arrived onnsite and found unit interior covered with grease form heavy use. Several areas indicating cause of short.
Near Georgetown, TX 78633
Al
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Arrived to inspect no ice situation.Confirmed the complaint and tried to jump the ice maker and ice maker was defective.Removed and replaced the ice maker and unit now works as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Belton, TX 76513
Jonathan M
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ02
Arrived on site to install previously diagnosed parts. Replaced water reservoir and filter head. Tested unit and unit worked as designed. Call complete.
Near Austin, TX 78703
Richard
Job Details:
01/20/2020
OVEN JENN-AIR JJW2730WS02
Arrived onsite for the oven cooling fan making a buzzing noise. During testing found that the lower blower was causing the noise. Replaced blower and oven tested good.Complete
Near Georgetown, TX 78628
Cliff
Job Details:
01/20/2020
DISHWASHER JENN-AIR JDB1250AWP
Arrived on site to diagnose a dishwasher that is not cycling properly. Found debris binding wash impeller from turning. Cleaned all debris from pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Manchaca, TX 78652
Leonardo
Job Details:
01/20/2020
OVEN WHIRLPOOL WFG525S0HZ1
Arrived on site to test unit for door not closing. Found broken hinge. Replaced hinge test unit and unit test good job complete.
Near Austin, TX 78738
Robert
Job Details:
01/20/2020
DISHWASHER KITCHENAID KDTE204ESS3
Arrived on job for complaints of no water. Found water good wash motor not working. ; ordrng 1 WPW10605058 (pump&motor)
Near Pflugerville, TX 78660
Andy
Job Details:
01/20/2020
OVEN WHIRLPOOL WFC310S0ES3
Arrived on site for range oven not heating. Tested and inspected unit and found failed failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78731
Paul
Job Details:
01/20/2020
DISHWASHER KITCHENAID KDPM354GPS0
Arrived onsite for the dishwasher that’s not starting. I found the unit powering on and setting idle and just blinging. Like it didn’t recognize that the door was closed. I found the actuator on the door switch broken. I replaced the door switch and tested the unit. I had the same results. I tested the door switch and the harness to the control and found it good. The control does not recognize the door being shut and will need to be replaced. Ordering W11120156 CNTRL-ELEC.; ordrng 1 W11120156 (CNTRL-ELEC)
Near Round Rock, TX 78665
David Z
Job Details:
01/20/2020
MICROWAVE KITCHENAID KMHS120ESS8
"Arrived on site to install previously diagnosed parts. Checked unit to see if fan speed was changing, and was able to certify that fan speed and sound are actually changing, and unit is not locked on high. Customer advised me that this was still louder then it used to be, but did hear the volume levels drop.
Near Pflugerville, TX 78660
Wesley
Job Details:
01/20/2020
DISHWASHER KITCHENAID KDTE204GPS0
Arrived onnsite and found unit leveled and operating as designed. Advised customer on use and care and made adjustment for customer.
Near Round Rock, TX 78681
Andy
Job Details:
01/20/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
David Z
Job Details:
01/20/2020
DRYER WHIRLPOOL WED4815EW1
Arrived on site to diagnose a dryer that had a timer not advancing. Customer informed me at one point unit had run all night. Tested unit and found timer was not moving at all. Verified internal failure on timer. Replaced timer and retested. Visually observed timer clicking down and moving as designed. All is now working as designed. Called safety team and reported findings. Call complete.
Near Manchaca, TX 78652
Leonardo
Job Details:
01/20/2020
MICROWAVE WHIRLPOOL WMH31017HS2
"Arrived on site to replace control board, per last visit we replaced the control board and retested. Light turned on,Passed all tests. Complete"
Near Temple, TX 76502
Jonathan M
Job Details:
01/20/2020
OVEN KITCHENAID KODE500ESS02
Arrived on site to install previously diagnosed parts. Replaced both controls and the console. Tested unit and unit worked as designed. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details:
01/20/2020
WASHER WHIRLPOOL WTW5000DW1
"Arrived on site for washer tearing close. Performed diagnostics mode and checked for fault codes and found none. Checked basket and washer plate for rough edges, none found. Ran automatic test cycle and monitored operation. Found customer mostly using deep water wash for some delicate fabrics. Spoke with customer on on cycles and the difference between cycles. Called Whirlpool tech support and spoke with Dave (SR# 7726932211)."
Near Leander, TX 78641
Lou
Job Details:
01/20/2020
DISHWASHER AMANA ADB1400AGW0
"arrived on site to inspect dishwasher not dispensing rinse aid. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing with the outer doo panel off in order to view the dispenser. The unit dispenser door opened as designed, but the rinse aid never dispensed. I contacted Techline and spoke to JK and advised of my findings. JK advised to replace the control since the dispenser door is opening we know there is continuity in the wiring harness. I advised the customer of my findings and recommendations.
Near Manor, TX 78653
Scott
Job Details:
01/20/2020
DRYER MAYTAG MEDB765FC0
"Arrived on site for sensor dry shutting unit . Checked outlet thermistor , and moister sensor and harnesses checked normal . Replaced control, tested unit all checked normal. Job complete . No lint build up at time of service . Job complete ."
Near Austin, TX 78757
Wesley
Job Details:
01/20/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
Arrived on site and advised customer on filter placement and air filter. Also answered other use and care questions with demonstrations. All checks good. Customer instruct.
Near Buda, TX 78610
Leonardo
Job Details:
01/20/2020
DISHWASHER WHIRLPOOL WDT970SAHV0
arrived on site to test unit for leaking. Found unit leaking from housing. Ordering new Housing W10873429 and flat gasket WP8531743; ordrng 1 W10873429 (HOUSING ) and 1 WP8531743 (GASKET FLAT )
Near Austin, TX 78729
David Z
Job Details:
01/20/2020
OVEN KITCHENAID KODE507ESS04
Arrived onsite to install previously diagnosed parts. Installed new door glass and inner glass. Reassembled unit and confirmed function. Door is sealing smoothly. All is working as designed. Call complete.
Near Austin, TX 78751
Richard
Job Details:
01/20/2020
DISHWASHER IKEA IUD8555DX3
Arrived onsite for the dishwasher leaking water. During testing found that the pump motor hose was broken. Replaced sump and pump and dishwasher tested good and no leaks detected. Complete
Near , TX 78610
Robert
Job Details:
01/20/2020
DRYER WHIRLPOOL WED5620HW0
Arrived on job to replace parts previously ordered. After replacement of console test operation. Dryer working properly.
Near Austin, TX 78717
Tyler B.
Job Details:
01/20/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ01
Arrived to inspect unit with console turning off at random times. Ran diagnostics and found communication errors. Unit will need console to complete ; ordrng 1 W11428588 (CONSOLE)
Near Georgetown, TX 78626
Cliff
Job Details:
01/20/2020
OVEN WHIRLPOOL WOD51EC0HS01
"Arrived on site to diagnose an oven that is not heating. Tested unit and found power cord has plug installed on end, and was not fully installed into outlet behind oven. Reset plugged in proper position and tested unit. Found all is functioning properly at this time."
Near Dripping Springs, TX 78620
Leonardo
Job Details:
01/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ
"Arrived on site to replace stops on the dishwasher, replaced stops and retested. Complete"
Near Salado, TX 76571
Arthur B.
Job Details:
01/20/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
"Arrived onsite for customer complaint of dishwasher leaking water from underneath. When arrived, dishwasher was running. Upon inspection, found diverted housing wet and has small drip. Sump and motor assembly will need to be replaced
Near Austin, TX 78727
David Z
Job Details:
01/20/2020
REFRIGERATOR MAYTAG MFI2570FEZ06
"Arrived on site to diagnose issue with door closing. Found Left hand RC door mullion was disconnected from the top retainer, and screw in center section was loose. Removed screw and reattached / reseated mullion. Door now opens and closes as normal. Didn’t see any evidence of cracks or broken tabs on mullion, but if retaining tab is rounded then door will have to be replaced. Call complete."
Near Mart, TX 76664
Jonathan M
Job Details:
01/20/2020
WASHER WHIRLPOOL MVWX655DW1
"Arrived on site for washer that would not start a cycle after going through a fill. Inspected unit and work area. Placed unit in diagnostic mode and found an F7 E5 (shifter fault) and F8 E1 (long/no fill). Inspected unit and found no hot water connection on the hot valve. Unit was placed on a cool cycle and could not draw hot water. Turned water temperature down to tap cold and tested unit. Unit began to run a normal cycle. The unit filled, agitated, and began to fill and agitate more. I placed the unit into a manual test and was able to lock the lid. I tested the spin and agitation several times with no shifter issues. Unit worked as designed. Call complete."
Near Taylor, TX 76574
Andy
Job Details:
01/20/2020
DRYER MAYTAG MEDC465HW0
Arrived on site to install previously diagnosed parts. Found that lint vent was rubbing on blower wheel. Made adjustments and added padding. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Leander, TX 78641
Lou
Job Details:
01/20/2020
WASHER MAYTAG MHWE950WW02
"arrived on site to inspect washer noises during agitation. Upon further inspection, I placed the unit in diagnostics showing error code F21-long drain. Continued with testing and the unit operated as designed. Customer advised that the unit made a whistling noise during agitation. I retested the unit and it continued to operate as designed but this time it made the whistling or squeaking noise the customer described. Due to the error code, I checked the drain pump and found it clean with minimal sludge/slime debris. I advised the customer that due to the noise coming from in between the basket and tub, the tub assembly would have to be replaced.
Near Austin, TX 78741
Kevin
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
"Arrived on site and inspected refrigerator and found condensation on the interior of the fresh food section, took one picture. Inspected gasket and found it is not making contact on the bottom of the door. Added silicone between liner and outer cabinet and heated door gasket and it is now sealing properly. No water leaks from connections at time of service, job complete"
Near West Lake Hills, TX 78746
Leonardo
Job Details:
01/20/2020
RANGE JENN-AIR JGRP436WP02
"Arrived on site to replace console per last tech, replaced console and tested with no problems. Complete"
Near Austin, TX 78731
Paul
Job Details:
01/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived onsite for the dishwasher that’s not working again, thinks it’s the heating element. The customer stated this was not what they said was wrong. They stated the unit is not washing the dishes and the detergent is left sitting in the silverware holder. I found an F4E3 and F7E1 error. I found the pump not running with voltage to it..; ordrng 1 W11025157 (PUMP&MOTOR)"
Near Killeen, TX 76549
Arthur B.
Job Details:
01/20/2020
RANGE WHIRLPOOL WFE550S0HZ1
"Arrived onsite for tenant complaint of range oven overheating. Tested unit and found bake relay not closing. Removed and replaced oven control, reassembled and tested. Unit now work as designed. No other issues found."
Near Georgetown, TX 78633
Jonathan S
Job Details:
01/20/2020
OVEN JENN-AIR JJW2830DS01
"Arrived on site for double oven ha in error code F2-E1. Attempted to perform diagnostics mode and found left side of control panel not responding. Powered unit off and gained access to control. Checked connectors J4 through J7, disconnected and reconnected. Powered unit on and found found failed control panel. Removed failed control panel and installed new. Performed diagnostics mode and checked fault code history, no errors. Tested key pad and all other operations. All tested good."
Near New Braunfels, TX 78132
Robert
Job Details:
01/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived onsite to replace parts previously ordered. Replaced control board and tested icemaker everything is working properly. No leaks detected.
Near Georgetown, TX 78628
Cliff
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02
arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in freezer caused by control boards not activating auto defrost. Called tech line and spoke with. J.K.. He advised to change main control and user interface as heater and thermostat checks go through diagnostics. Replaced both parts and tested unit. Found all is functioning properly at this time. Homeowner signed defrost waiver and will manually thaw the unit.File# 7726931977
Near Leander, TX 78628
Lou
Job Details:
01/20/2020
OVEN WHIRLPOOL WOS51EC0HS01
"arrived on site to inspect wall oven error codes. Upon further inspection, customer advised that the first time they tried to use the oven an error code came on regarding the fan. I placed the unit in diagnostics and checked error codes and found F6E4 and F8E0. I cycled the power to the unit and cleared the codes and tested the fan on high and low speeds while testing voltage at the control. Both speeds provided 125V. When I began to test high speed, I couldn’t hear the fan blowing. I found a zip tie in the fan blades blocking the fan from blowing. I removed the debris and retested and the fan is operating as designed. Due to the F6E4 error code, I followed the tech sheet and removed and replaced the main ACU. Retested and the unit is operating as designed. I provided the customer with the number to the Connect team- 866-333-4591 and advised them to connect to the WiFi in order to receive updates to software. Job completed."
Near Austin, TX 78741
Kevin
Job Details:
01/20/2020
OVEN WHIRLPOOL WFE320M0ES2
"Arrived on site and inspected range and found it will not start a bake or broil cycle, interior light will not turn on. All cooktop elements are working properly. Inspected incoming power and found it is correct, broil element, bake element, and fuse all check good. Will need to replace control board to correct issue; ordrng 1 W11122560 (cntrl-elec)"
Near Austin, TX 78738
Brandon
Job Details:
01/20/2020
MICROWAVE WHIRLPOOL WMH53521HZ4
"Arrived on site for customer complaint of vent fan not exhausting outside, I flipped around blower fan motor, unit tested good."
Near Austin, TX 78756
Richard
Job Details:
01/20/2020
DISHWASHER KITCHENAID KDTE234GPS0
Arrived onsite for the dishwasher not cleaning good. Upon inspection found that there was food inside the dishwasher and filter and rinse aid is not being used. Which causing the issue of not cleaning well. Advise customer to rinse all dishes off before putting into dishwasher. All dishes must be food debris free. Advised customer to use rinse aid. Complete
Near Pflugerville, TX 78660
Andy
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Arrived on site for refrigerator not making ice. Cycled ice maker and ice maker cycled. Performed water fill tested and ice maker did not fill, found frozen water tube going to ice maker. Checked voltage for water fill tube heater and found proper voltage. Will need to replace water fill tube and heat to complete repairs. No water leaks present at time of service.
Near Austin, TX 78738
Robert
Job Details:
01/20/2020
OVEN KITCHENAID KEBS207BSS01
Arrived on job for oven temperature issues. Ovens working but need calibration. Calibrated ovens .
Near Austin, TX 78726
Paul
Job Details:
01/20/2020
REFRIGERATOR KITCHENAID KSC24C8EYY01
"Arrived onsite for the refrigerator with a no cool condition. I found the sealed system components working and the RC barely cooling. I found the old style aluminum evaporator in the RC and it is very pitted. I suspect the coil to be leaking refrigerant. The compressor and coil will need to be replaced. Ordering the compressor, RC evaporator, UV drier, and service tap. Sending routing a message to weigh the call for 3 hours and RS.; ordrng 1 W10309988 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WPW10143759 (DRIER-UV) and 1 WPW10643261 (EVAPORATOR)"
Near Pflugerville, TX 78660
Wesley
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Arrived onnsite and replaced valve and housing without changing poor flow to dispenser. No kinks. Good flow at wall and full ice. Ordering resevoir. All else checks good. ; ordrng 1 W11269264 (WATER RESEVOIR)
Near Austin, TX 78748
Robert
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL ET1CHMXKQ02
Arrived on job for complaints of leaks in refrigerator. Found the defrost drain blocked. Removed ice and test drain. No additional leaks detected.
Near Lockhart, TX 78644
Jacob
Job Details:
01/20/2020
WASHER WHIRLPOOL CAE2745FQ0
Arrived onsite to replace drain motor. Replaced drain motor and lid lock. Tested unit. Unit test good. No leaks present. Job complete. S
Near Austin, TX 78757
Wesley
Job Details:
01/20/2020
DISHWASHER KITCHENAID KDTE334GPS0
Arrived on site and repaired leak. No parts needed. All checks good. Unit is now operating as designed. Advised customer on status.
Near San Marcos, TX 78666
Leonardo
Job Details:
01/20/2020
COOKTOP WHIRLPOOL WCG55US6HS00
Arrived on site to test unit for flames to high on burners. Turned flames down by adjusting flames test unit and unit test good job complete.
Near Round Rock, TX 78664
Andy
Job Details:
01/20/2020
WASHER WHIRLPOOL WTW8500DW4
Arrived on site to install previously diagnosed part. Upon lifting unit found stator was rubbing on plastic try under washer creating noise. Removed tray and lifted unit feet. Tested unit after doing so and all operations are normal. Plastic tray had holes from unit rubbing and would not stop any water. Advised customer to replace tray with one that sits more flat so that it would not rub in the future. No water leaks present at time of service.
Near Austin, TX 78717
Tyler B.
Job Details:
01/20/2020
COOKTOP WHIRLPOOL WCG55US6HS00
"Arrived to inspect unit not igniting. Found no ignition, removed and replaced the spark module and tested good"
Near Killeen, TX 76549
Arthur B.
Job Details:
01/20/2020
RANGE KITCHENAID KFED500ESS02
Arrived onsite for customer complaint of double slide in oven upper light not working. Removed back panel and tabs on socket broke. Removed and replaced socket. Reassembled. Light now comes on as designed. No other issues found.
Near Round Rock, TX 78664
David Z
Job Details:
01/20/2020
DRYER WHIRLPOOL WED4616FW0
"Arrived on site to diagnose dryer now drying / heating. On arrival unit was moved to maintenance building and a new cord was installed. Ran unit and performed diagnostics. Found unit was both spinning and heating. Tested temps found temps reaching 180 degrees, unit heating properly. Unit likely had a loose connection or bad power in Apartment. All is now working as designed. Call complete."
Near Austin, TX 78738
Robert
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL JS42PPDUDB01
Arrived on job for complaints of not cooling. Found the control not working will not power up. After replacement test operation. Refrigerator display works and compressor running.
Near Burnet, TX 78611
James
Job Details:
01/20/2020
WASHER WHIRLPOOL WTW5000DW2
Arrived on site and tested operation. Found no response from control and control light just flashing. Installed new control and tested operation. Unit tests good. Job complete
Near Temple, TX 76502
Jonathan M
Job Details:
01/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02
Arrived on site for a refrigerator that was not dispense ice. Inspected unit and work area. Customer advised that they had a repair done recently from another repair company through Lowe’s and it hadn’t dispensed ice since. Ran an ice dispenser test and could not hear motor running. Removed icemaker assembly and motor and found a wire connector for the motor off the motor connector. Placed wire connection onto the motor and unit ran as designed. Call complete.
Near Buda, TX 78610
Leonardo
Job Details:
01/20/2020
OVEN WHIRLPOOL GW397LXUS06
"Arrived on site to test unit for no operation, upon. Inspection we found the glow ignitor has not been glowing or getting the required amps to start gas,replaced ignitor and retested, oven heated, flames checked out
Near Cottonwood Shores, TX 78657
James
Job Details:
01/20/2020
WASHER WHIRLPOOL WTW7300DW0
"Arrived on site and installed new gear case, wash plate and valve. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78730
Paul
Job Details:
01/20/2020
WASHER AMANA NTW4516FW3
Arrived onsite for the washer that is shaking and vibrating badly. I found the washer out of level and the leveling feet screwed all the way in with the weight not distributed correctly. I adjusted the feet out and leveled the washer. I ran a calibration and tested the unit in high speed spin. The unit vibrates but does not walk across the floor. I checked for stored error codes and there were none. I tested the unit in a rinse and spin cycle with towels and the unit worked as designed and didn’t walk across the floor. Call complete.
Near Austin, TX 78747
Kevin
Job Details:
01/20/2020
DRYER MAYTAG MEDC465HW0
"Arrived on site and found timer is not moving properly, after replacing also found no airflow through lint screen, removed vent connection from rear of dryer and airflow has returned, recommended to customer that Vent to exterior be cleaned before dryer is used again. Job complete"
Near Austin, TX 78731
Paul
Job Details:
01/20/2020
VENTHOOD WHIRLPOOL UXT5430ADB
Arrived onsite for the vent hood that doesn’t seem to pull enough air. I tested the unit and found it working as designed. I went over questions the customer had and answered them. I advised having a plumber shorten the stub out behind the range to allow the unit to get moved closer to the wall.
Near Belton, TX 76513
Al
Job Details:
01/20/2020
DRYER WHIRLPOOL WED5620HW0
Arrived to inspect frotload dryer not heating.Confirmed the complaint and disassembled and and found the element was defective.Removed and replaced it.
Near Temple, TX 76501
Jonathan M
Job Details:
01/20/2020
WASHER WHIRLPOOL WTW4816FW2
Arrived on site for washer that would not start a cycle. Inspected unit and work area. Placed unit in diagnostics mode and found an F8 E1 (no fill/long fill) error code. Unit was on hot water and found hot water valve turned off. Turned hot water valve back on and tested unit in a regular cycle. Tested unit in warm and hot water settings and unit worked as designed. Call complete.
Near Florence, TX 76527
Al
Job Details:
01/20/2020
DRYER AMANA NED4655EW1
Arrived to inspect dryer not working. Confirmed the complaint and found the door switch was broken. Removed and replaced it. Reassembled and unit tested as designed.Customer satisfied Job complete
Near Dripping Springs, TX 78620
Leonardo
Job Details:
01/20/2020
COOKTOP WHIRLPOOL WCG55US6HS00
"Arrived on site to replace valves, replaced valves and retested, no leaks detected. Complete"
Near Austin, TX 78736
Luis
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL KBFS20EVMS13
"Arrived on site for no ice. Forced a harvest icemaker root running through a forced harvest diagnosed faulty icemaker. Installed an updated icemaker,powered unit on icemaker ran through a cycle and filled with water.
Near Austin, TX 78731
Paul
Job Details:
01/17/2020
MICROWAVE KITCHENAID KEMS308SSS02
Arrived onsite for the microwave/oven to replace the previous diagnosed parts. I replaced the turntable motor and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78731
Scott
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL GT2SHMXMS01
Arrived on site for water dripping in fresh food compartment . Found drain in freezer clogged . Steamed out drain . Unit is now draining properly now . Nonwater leaks detected at time of service .
Near Round Rock, TX 78664
Wesley
Job Details:
01/17/2020
WASHER MAYTAG MVWB765FC3
Arrived on site and found unit UI panel going out. Replaced. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78681
Al
Job Details:
01/17/2020
WASHER WHIRLPOOL WTW7000DW4
Arrived to inspect washer with clacking noise.Ran diagnostics test mode and noticed the wash plate was defective.Removed and replaced it.Reassembled and unit tested as designed with no error codes.All water lines were dry at the time of service.Job complete
Near Hutto, TX 78634
Wesley
Job Details:
01/17/2020
WASHER MAYTAG MHW5630HC0
Arrived onnsite and replaced acu to repair break problem. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78717
Tyler B.
Job Details:
01/17/2020
DRYER WHIRLPOOL WED4815EW1
"Arrived to inspect unit not heating. Found correct voltage. Removed panel found hi limit open, and vent damaged, advised a new vent hose and a vent cleaning to complete issues from repeating"
Near Smithville, TX 78957
Cliff
Job Details:
01/17/2020
WASHER MAYTAG MVWC565FW1
Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found center pulley mounting nut has come off. Re-installed nut and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78701
Jacob
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Arrived onsite for unit saying cooling off. Tested unit. Found cooling issue was that the lock and filter reset button had been switched to off. Turned cooling back on. No issues at this time. Job complete
Near Temple, TX 76502
Arthur B.
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02
Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling both sections. Removed FC evaporator cover and found faint frost pattern. Placed gauges on system and found high side @350psi and low side @ 5psi. Called WPL Techline Mark SR7726922713 and advised possible air or containment in system. Advised to evacuate refrigerant and put in deep vacuum and recharge. Vacuumed unit down for about 20 mins. Charged unit with 5.3oz of R134a refrigerant. Ran test 4 and found good frost pattern on both evaporators. Pressure were normal on both high and low side. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
James
Job Details:
01/17/2020
WASHER LG WM3360HVCA
Arrived on site and tested operation. Found drain pump will run for approximately 30 seconds before draining any water and sometimes will work correctly on first try. U it has a failing drain pump.
Near Austin, TX 78701
Jacob
Job Details:
01/17/2020
DRYER WHIRLPOOL WED560LHW0
Arrived onsite for scratches on unit. Found scratches. Used touch up paint on unit. Job complete
Near Cedar Park, TX 78613
Andy
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
"Arrived on site for refrigerator water in RC and too cold. Upon arrival customer informed that they don’t want RC cool issue addressed, only water in RC. Tested and inspected unit and found failed drain tube. .; ordrng 1 W11252097 (extension)"
Near Austin, TX 78750
Paul
Job Details:
01/17/2020
REFRIGERATOR LG LFX28968ST/04
Arrived onsite for the refrigerator not making ice at all and the bin is empty. When I arrived I found the bin full and mr stated the unit started working again. Mr stated that he saw the unit try to harvest and the tray was making a popping sound and would go back to the home position. I suspect a cube had caused the issue and it cleared itself. The unit is working as designed at this time and the temps of the RC and FC are correct. Call complete.
Near Austin, TX 78717
Tyler B.
Job Details:
01/17/2020
WINE COOLER WHIRLPOOL WUB50X24HZ00
"Arrived to inspect unit with ice in back and door issue, found unit pushed too far back in counter. No issue with door, found back frozen over due to defrost failure. Unit win need thermistors and possibly control to repair. Powered off unit ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11263884 (thermistor) and 1 W11369453 (CONTROL) and 1 W11371615 (HEATER KIT)"
Near Dripping Springs, TX 78620
Brandon
Job Details:
01/17/2020
WASHER MAYTAG MVWX655DW0
"Arrived on site for customer complaint of unit making loud noise and leaking, found gearcase leaking oil and water out of main seal.
Near Spicewood, TX 78669
Luis
Job Details:
01/17/2020
REFRIGERATOR WHIRLPOOL GI6FDRXXY07
"Arrived on site for ice issues. Found icemaker running through a double fill,installed a new icemaker tested icemaker unit working as designed."
Near Austin, TX 78759
David Z
Job Details:
01/17/2020
REFRIGERATOR KITCHENAID KSRP25FSSS00
"Arrived on site to diagnose icemaker not producing ice. Found error light blinking on optical eye board. Attempted to jump icemaker and got no response. Icemaker appears to be dead mid cycle. Installed new icemaker. FC not cold enough to allow unit to run, but error light is now off. Advised to allow up to 24 hours for unit to produce.