Near Austin, TX 78722
Joseph C.
Job Details: 03/10/2019
DISHWASHER MAYTAG MDB4949SDH3 "Arrived on site for “control panel issues” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Kyle, TX 78640
Robert
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL MDB4949SDH3 Arrived on job to replace panel. Customer was expecting a Control and requested I order that instead.; ordrng 1 W10906430 (cntrl-elec)
Near Austin, TX 78744
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for panel over lay coming off. Found damaged panel replaced panel test unit and unit test good no leaks present at this time job complete.
Near Austin, TX 78747
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for no ice. Ran diagnostics on unit freezer and fresh food thermistor passed,ran fan and baffle test passed,ran ice box thermistor test passed,ran ice box fan test passed. E2 error on icemaker ran harvest test passed. Replaced icemaker assembly,ran harvest test with new icemaker passed ran fill test passed. Unit passed all diagnostic test
Near Spicewood, TX 78669
Brandon
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM354ESS1 "Arrived on site for customer complaint of unit not working and making noise, found faulty controls and wash motor noise. Ordering controls and wash motor ; ordrng 1 W10913521 (panel-cntl) and 1 W11228314 (CONTROL)"
Near Austin, TX 78723
Joseph C.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “no ice production and making noises” complaint. Per my previous diagnosis, removed and replaced control. Still not able to get FC fan working. Ordering new FC evaporator fan and harness. Return for repairs on 03/06. No leaks detected, at time of service.; ordrng 1 W11249952 (FC EVAPORATOR FAN)"
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived one site to inspect refrigerator FC door damage. I found a dent at the bottom of the FC door approximately 4-6 inches long. I removed and replaced the FC door and using my heat gun, I shaped the door gasket before installing it. Tested the door and leveled the unit. No water leaks observed during service, job completed."
Near Austin, TX 78738
Luis
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site for rust on doors removed both doors installed new doors checked door seal good. Installed nameplate ; used 1 W10909682 (NAMEPLATE) from stock
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/10/2019
OVEN WHIRLPOOL GBS307PDQ4 "Arrived onsite for customer complaint of wall oven over heating. Tested unit and found broil relay stuck closed. Unit will need new control. Removed an replaced control. Reassembled. Powered unit on. Unit now works as intended. No other issues found."
Near Austin, TX 78734
Paul
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite for the refrigerator that started making a loud noise and stopped working. I found the FC door not sealing properly due to frost build up in the back of the unit on the evaporator coil cover. I found the evaporator fan not running with voltage to it. I defrosted the unit and replaced the fan motor & wire harness assembly. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78628
James
Job Details: 03/10/2019
REFRIGERATOR KENMORE 105.50512 Arrived on site and tested operation. I found unit would turn on but start device would just click. I found the harness to the start device has been spliced previously. I installed new lead ends and new start device. Tested operation and found unit now cooling. Customer also asked about their ice maker constantly making ice. I found the bail arm missing and I installed a new one. Unit tests good and will take up to 24 hours to reach temperature. Job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/10/2019
REFRIGERATOR MAYTAG MFI2570FEB01 "Arrived on site for “not dispensing ice” complaint. Per my previous diagnosis, removed and replaced dispenser motor and impeller. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/10/2019
DISHWASHER GE GSD5320D02BB "Arrived on site for unit leaking, started unit and found leak coming from front left corner, removed cover and found hole in tube due to incorrect screws installed, bottom supposed to have long screws, top has small machine screws. Found tops on bottom and bottoms on tops, causing hole, took pics of hole and screws, tub is not service able or replace-able . ; saved tckt"
Near Elgin, TX 78621
Cliff
Job Details: 03/10/2019
OVEN KITCHENAID KODT107ESS01 Arrived on site to replace previously ordered parts for oven. Remove control panel and verified sensors were correct readings. Replaced control panel and tested unit. Found all is functioning properly at this time and no inconsistencies through diagnostics. No further repairs are needed and all is working properly.
Near Leander, TX 78641
James
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and tested operation. I found no faults in memory and ran diagnostics. I found water was not getting to unit and I checked the shut off valve and found to be closed. Turned on the water and continued with diagnostics. I found unit is working properly and all functions test good. The rinse aid dispenser was empty and I instructed customer on best practices for cleaning performance. Job complete
Near Lago Vista, TX 78645
James
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and tested operation. I found that the unit runs properly and has no faults. After 5 minutes in diagnostics cycle I found the unit leaking from the right side. I found the leak coming from a seam in the tub. Unit will need new new tub assembly, blanket, u-shield, and rollers to repair. Repair will require 2 hours. Office to schedule return visit for repair. ; ordrng 1 CNOTE (2HOURS) and 1 W10750120 (shield) and 1 W11086533 (shield) and 4 WPW10078083 (dishrack wheel)s and 1 WPW10681506 (tub-dishwr)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/10/2019
WASHER MAYTAG MVWC565FW1 "Arrived on sote for unit not filling, found control not sending volts to valves, replaced control and Testd good, no leaks on site"
Near Austin, TX 78732
Luis
Job Details: 03/10/2019
REFRIGERATOR ELECTROLUX E32AR85PQSC Arrived on site for freezing in fresh food. Called tech support due to on going issues. Correct control installed and good thermistor. Unit has all correct parts installed and only other option Is to continue to replace control and possibly will not correct issue.
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker not working. I placed the unit in diagnostics and tested the ice maker. It harvested aa designed but the water did not dispense. I checked the water line at the bottom left hinge area and found the fill tube line frozen. I checked voltage to the heater and to none. I contacted Techline and spoke to Andy, who advised to order the FC door and main control. I was able to get the fill tube line cleared before I left ad advised the customer of my findings and what I was going to do to repair the unit. I am ordering the FC door SS and the main control and office to schedule return service. I advised the customer it would take 6-8 weeks for the door to come in at which time the office would contact to schedule. No water leaks observed during service.; ordrng 1 LW11026425 (FOR-TIP SS) and 1 W11212392 (CNTRL-ELEC)"
Near Lakeway, TX 78734
Paul
Job Details: 03/10/2019
DISHWASHER JENN-AIR JDB8700AWP3 Arrived onsite for the dishwasher not draining. I found a piece of glass in the drain pump. I removed the glass and tested the unit. The unit is working as designed. There were no water leaks present at the time of service
Near Austin, TX 78739
Luis
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KFIS20XVMS8 Arrived on site for water leaking customer defrosted unit per description drain freezing over. Removed compressor cover removed clogged duct bill from drain installed updated drain tube. Part covered under AUTHO S38253
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/10/2019
OVEN GE PT970SM4SS Arrived on site for microwave metal showing on the inside. Found minor spots on door and cavity. Touch cavity up and door. Recommend to allow 24 hours to dry.
Near Jonestown, TX 78645
James
Job Details: 03/10/2019
OVEN WHIRLPOOL KEBK206SSS00 Arrived on site and tested operation. I found the upper oven does not heat but the lower oven does. Tested elements and fuses and found upper oven thermal fuse has failed.
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
WASHER MAYTAG MVWB765FW3 "arrived on site to inspect clothing stuck in washer agitator. Upon inspection, I found a piece of clothing stuck in between the agitator and basket. I removed the agitator and clothing time and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 03/10/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived to inspect loose door. Removed the door and noticed the door and glass weren’t installed properly. I reassembled and checked the door. Door is now aligned properly.CUSTOMER SATISFIED JOB COMPLETE
Near Wimberley, TX 78676
Robert
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of no ice. Still have E2 code for icemaker. Will need control. Customer needs am service if on Friday ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Near Austin, TX 78702
Kevin
Job Details: 03/10/2019
WASHER MAYTAG MVWX655DW "arrived on site and inspected washer and Long fill, pressure system, motor fault, Ran a diagnostic cycle and found cold water is turned off at source. After correcting washer is able to complete a calibration cycle. Recommended that customer attempt to use machine, control board may be needed to correct pressure system fault but currently washer is operating correctly. Washer is not in a residence, no water leaks from connections at time of service, job complete"
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL KRSC500ESS01 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker not cycling. Removed and replaced icemaker. Not able to get icemaker to fill. No voltage to valve. Ordering new control and interface. Office to set return schedule, due to disposition of parts ordered. No leaks detected, at time of service.; ordrng 1 W10822646 (cntrl-elec) and 1 W11172798 (CONTROL)"
Near , TX 78610
Leonardo
Job Details: 03/10/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to replace front burner heads and burner caps. Replaced both burner heads and caps test unit and unit test good both burners igniting right away. Job complete no leaks present at this time.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/10/2019
COOKTOP WHIRLPOOL WFE525S0HS0 "Arrived on site burner not working, found coil burnt out, went to replace but part supplied was broken. Will return with new burner and switches ; ordrng 1 W10823729 (ELE)"
Near Leander, TX 78641
James
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and tested operation. I found no faults in memory and ran auto test. Unit functioned properly in test and I ran calibration. Placed towel load back into washer and started a heavy duty cycle. Washer began cycle as normal then stopped on sensing and did not operate for 10 minutes. Canceled cycle and installed new control. Tested operation and found unit now working properly. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site. Checked for no court issues. Found evaporator frozen over completely. Ran diagnostics test and found by metal open not allowing defrost to occur. Will need harness with by middle to repair unit. Re-scheduled for 3/12/19; ordrng 1 W11170613 (HARNESS WITH BI METAL )
Near Lockhart, TX 78644
Diego G.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site. Checked for no court issues. Found evaporator frozen over completely. Ran diagnostics test and found by metal open not allowing defrost to occur. Will need harness with by middle to repair unit. Re-scheduled for 3/12/19; ordrng 1 W11170613 (HARNESS WITH BI METAL )
Near Lockhart, TX 78644
Diego G.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site. Checked for no court issues. Found evaporator frozen over completely. Ran diagnostics test and found by metal open not allowing defrost to occur. Will need harness with by middle to repair unit. Re-scheduled for 3/12/19; ordrng 1 W11170613 (HARNESS WITH BI METAL )
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/10/2019
OVEN WHIRLPOOL WFC150M0EB2 Arrived on site for oven not heating to proper temperature and burners not leveled. Customer stated that unit would not reach 450°. Performed temperature test on bake mode at 350°. Measured first 3 cycles and found unit at 345°. Set bake to 450° and measured temperature and monitored temperature. Found unit reaching higher temperature. Found floor unleveled. Spoke with customer on user care guide. Calibrated unit +10°.
Near West Lake Hills, TX 78746
Leonardo
Job Details: 03/10/2019
COOKTOP JENN-AIR JGC7636BP00 Arrived on site to test unit for LF burner not igniting and flames to high when it ignites. Test unit and found cap was not straight and making burner not ignite. Replaced cap test unit and unit test good unit igniting correctly job complete.
Near Austin, TX 78757
Steve C.
Job Details: 03/10/2019
DRYER MAYTAG LDG8824AAE "Arrived on site for the unit is not heating. Tested the unit and found no heat. Found the unit will need a new timer as well due to not advancing just staying in one position intermittently. Will need to order the timer and will use the fuse, igniter, and the thermostat. Office will need to get authorization and reschedule the customer.; ordrng 1 33001035 (timer) and 1 CNOTE (DISCONTINUED )"
Near Belton, TX 76513
Arthur B.
Job Details: 03/10/2019
DRYER WHIRLPOOL WED4815EW Arrived onsite for customer complaint of dryer taking too long to dry clothes. Removed back panel and found element with no continuity. Removed and replaced element. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near , TX 78132
Diego G.
Job Details: 03/10/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site. Checked for trim issues. Found Philip flat head screw missing not allowing trim to be secured. Will need Philip flat screw to repair unit. Wasn’t able to locate part on break down. Took picture of correct screw on SP quick pics. Office to reschedule; saved tckt
Near , TX 78132
Diego G.
Job Details: 03/10/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site. Checked for trim issues. Found Philip flat head screw missing not allowing trim to be secured. Will need Philip flat screw to repair unit. Wasn’t able to locate part on break down. Took picture of correct screw on SP quick pics. Office to reschedule; saved tckt
Near , TX 78132
Diego G.
Job Details: 03/10/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site. Checked for trim issues. Found Philip flat head screw missing not allowing trim to be secured. Will need Philip flat screw to repair unit. Wasn’t able to locate part on break down. Took picture of correct screw on SP quick pics. Office to reschedule; saved tckt
Near Liberty Hill, TX 78642
James
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and installed ew left door. When installing the hinge cover I found one of the mounts cracked and would not hold the cover on correctly. Unit will need hinge cover to complete repair; ordrng 1 W11199487 (COVER)
Near Austin, TX 78704
Kevin
Job Details: 03/10/2019
DRYER WHIRLPOOL WGD92HEFC0 "Arrived on site for complaints of not heating. Ran diagnostics and verified not heat to machine. Replaced the igntr, coil ,fuse and cutoff. Ran test cycle all operation functioning properly. Dryer was sharing electrical outlet with washer. No leaks detected at time of service."
Near Burnet, TX 78611
Thomas L.
Job Details: 03/10/2019
WASHER GE GTW460ASJ8WW Replaced control board and sensor as unit is tangling closed. Unit now operates properly with no leaks.
Near Leander, TX 78641
Lou
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the modules in the ice maker housing and immediately after connecting them, all of the lights came on. No water leaks observed during service, job completed."
Near West Lake Hills, TX 78746
Luis
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KSSO48FTX04 "Arrived on site for no led panel and no ice. Panel reading door open diagnosed failed freezer light switch,switch engaged and unit reading door open. Removed faulty switch installed new switch powered unit on tested switch operation good lights powering off and panel shutting off as designed,due to failed switch icemaker not running through a cycle with new switch installed icemaker dumped ice and filled with water unit working as designed. ; used 1 12002646 (SWITCH) from stock"
Near Austin, TX 78717
Cliff
Job Details: 03/10/2019
VENTHOOD KITCHENAID KVWB406DSS1 Arrived on site to diagnose a vent hood with abnormal vibration. Found fan motor has broken parts on fan blade causing unit to vibrate at high-speed‘s. Replaced fan motor and tested unit. Found all is functioning properly at this time.
Near Waco, TX 76710
Al
Job Details: 03/10/2019
WASHER WHIRLPOOL WET4027EW1 "Arrived to inspect washer leaking water from underneath the center of the washer portion of the stacked unit. Confirmed the complaint and calls CS in office, who ordered parts for return service call.NEEDS MORE WORK ; saved tckt"
Near New Braunfels, TX 78132
Robert
Job Details: 03/10/2019
ICE MACHINE KITCHENAID GI15NDXZS2 Arrived on job for cleaning of icemaker. Icemaker only 6 months old. Explained cleaning prosecutors.
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit not draining, ran unit and found pump would receive voltage but not pump, removed pump found it seized, replaced drain pump and tested good. No leaks on site"
Near Manor, TX 78653
Cliff
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found compressor was not plugged in from factory causing unit not to run properly. Rewired compressor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78735
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for freezing in fresh food. Replaced temp thermistor in fresh food powered unit on damper closing correctly
Near Austin, TX 78705
Scott
Job Details: 03/10/2019
DRYER WHIRLPOOL WGD8300SW1 "Arrived on site for dryer not starting .ran diagnostics cycle and got control error code . Replaced control a suit is now heating and tumbling . No lint build up at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on job to replace sump. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78738
Leonardo
Job Details: 03/10/2019
VENTHOOD KITCHENAID KXU8036YSS1 Arrived on site to replace housing. Opened bag and found housing damaged will need to order new housing. Ordering WPW10370649 housing office to reschedule next tech to please check part to make sure is not damaged before going out to customers house. ; ordrng 1 WPW10370649 (HOUSING )
Near Austin, TX 78750
Lou
Job Details: 03/10/2019
DISHWASHER MAYTAG MDB8959SFZ0 "arrived on site to inspect dishwasher not draining. Upon further inspection, I it the cancel button to engage the drain pump and it did not come on. I drained the remaining water from the unit and removed and replaced the drain pump. I tested the unit in diagnostics and it showed error codes F8E1 and F8E2. I cleared the codes and continued with testing. The unit operated as designed and the drain pump did as well. The customer provided proof of purchase. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/10/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site to install previous diagnosed part. Removed dryer drum and installed new. Inspected insulation. Tested unit, all tested good. Due to the coldness of drum recommended to wait 2 hours before use."
Near Round Rock, TX 78665
Jonathan S
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FFSS2315TS0 "Arrived on site for refrigerator display flashing H and not cooling properly. Measured temperature in FC at 21°. Gained access to evaporator and found ice buildup at top of evaporator but good frost pattern on evaporator. Found evaporator fan disconnected at quick connector. Connected fan and tested. Cycled ice maker and monitored. All tested good, no water leaks present."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 03/10/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not starting. Tested voltage to unit and found none. Reset breaker and tested voltage, found within range. Tested dryer operation. All tested good. Called tech support and spoke Adrian. He advised to remove lint screen with unit running and found air blowing out. According to tech support air should be sucking in. Recommend to add a 90 angle vent and if breaker pops again to contact electrician. All else tested good. (SR# 7724326348)."
Near Lakeway, TX 78734
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL KBSD612ESS01 "Arrived on site for damaged bin,removed damaged bin installed new bin assembly found defective gasket on bin transferred gasket to bin checked bin operation unit working as designed."
Near Leander, TX 78641
James
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and found water dripping down into freezer from fresh food section. Removed door to deli drawer and found that the deli control harness is damaged due to a missing cover that holds it to the rail. I also found that the damper is not working properly in evap housing and the drain pan is bowed up in the middle and has frozen over causing water build up under drawer. Removed slab of ice and attempted to thaw ice in drain pain. Unit will need new drain pan, harness cover, harness and damper to repair; ordrng 1 CNOTE (AUTHO) and 1 W11093718 (ADAPTER) and 1 W11170612 (HARNESS) and 1 WPW10248595 (control)"
Near Austin, TX 78701
Luis
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE LFTR1814LWB "Arrived on site for no cool. Compressor and fans running removed evaporator cover,no frost on evaporator on,y on cap tube diagnosed refrigerant leak in system customer doesn’t want repairs collected service call fee"
Near Leander, TX 78641
James
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site and installed new freezer door. Removed ice build up from freezer and verified proper seal at door gasket. Unit tests good. Job complete
Near Manor, TX 78653
Cliff
Job Details: 03/10/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site to diagnose a range with a loose handle. Found internal mounting screws for handle assembly loose. Tightened handle screws and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78759
Paul
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for the microwave giving an open/close door error message. I found the cavity light not coming on at all. I found the interlock switches failing and coming apart. I replaced the switches and the interlocks. I tested the unit and it is putting out 1000 watts and is working as designed. Call complete. Authorization Number WJ87Z00EPL1.
Near Round Rock, TX 78681
Cliff
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site to diagnose a microwave with a surface light that will not turn on. Tested unit and found main control board shorted out. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Burnet, TX 78611
Thomas L.
Job Details: 03/10/2019
RANGE GE JT3000SF3SS Arrived on site for unit door not sealing properly. The unit stopped working after the clean cycle was run. Found that the TOD has failed. The control board has failed. And the door latch is bent. Will need approval for cost of repairs.; ordrng 1 COSTAPPROVALNEEDEDPLEASE and 1 WB10X23814 (latch asm) and 1 WB24T10164 (switch high limit) and 1 WB27T11459 (overlay) and 1 WB27X25322 (control board t012 e)
Near New Braunfels, TX 78130
Robert
Job Details: 03/10/2019
WASHER WHIRLPOOL CAE2745FQ0 Arrived on job for complaints of not draining. Found 120v to pump. Replaced pump but still not draining. Found bad wire harness on second look will need replacement harness. Cannot find harness on parts list . ; saved tckt
Near Round Rock, TX 78665
Jonathan S
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for dishwasher not operating. Performed diagnostics mode and found and bad sump motor. Removed failed sump and installed new. Tested unit. All tested good, no water leaks present."
Near Burnet, TX 78611
Thomas L.
Job Details: 03/10/2019
WASHER GE GTW460ASJ8WW Arrived on site for noisy operation and unit not agitating properly. The unit is operating the delicate cycle at too high of an agitation speed. Will order control and replace it with the sensor at the same time as a pair. All water connections are dry.; ordrng 1 WH18X28176 (CONTROL)
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and installed control and switch. F9 fuse failed instantly on power up of cycle. Will order control again and all components that can effect F9 fuse. Office will locate parts and reschedule with customer. 2 hour repair.; ordrng 1 2HOURREPAIR and 1 W10620296 (detergent dispenser) and 1 W10673255 (pump&motor) and 1 W10703867 (heater) and 1 W10914557 (pump-drain) and 1 W11100762 (HARNESS) and 1 W11177740 (CONTROL) and 1 WPW10327249 (water intake valve) and 1 WPW10469574 (vent)
Near Austin, TX 78732
Paul
Job Details: 03/10/2019
WASHER MAYTAG MVWB835DW3 Gate code #3014. Arrived onsite for the washer that is having hot water issues. Ms stated that when the unit is set to hot the water is good but when set to the next setting below hot the water temp is luke warm. I changed the valve housing out in the unit and tested the machine in test 51. All test passed and is working as designed. I explained to me again about the distance from the water heater to the washer could make a difference in the water temperature and advised running the hot water at the sink next to the washer before starting the washer. Call complete.
Near Austin, TX 78727
Lou
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "arrived on site to inspect refrigerator mullion issue. I found that the top mount of the mullion had popped off. Upon further inspection, I found that the top mount that is on the left RC door was installed crooked and once the mullion was installed back on, it was causing a lot of stress on the mullion hinge and will eventually either pop off again or break. I am ordering the left RC door and another mullion along with a CNOTE-AUTHORIZATION. I went ahead and replaced the mullion for now due to the old part being badly warped/broken. I advised the customer that the door would take 6-8 weeks to arrive at which time the office would call and schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10915642 (dor-fip SS) and 1 WP12722815AP (rail-mulln)"
Near Austin, TX 78731
Paul
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived onsite for the dishwasher not draining. I found a piece of glass wedged in the drain pump impeller stopping it from running. I removed the glass and tested the unit in the diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS970CIDE01 "Arrived back on site for thermistor and fan install, removed bins and all ice and cleared EVAP, replaced therm and fan cover and tested good. No leaks on site"
Near Manor, TX 78653
Steve C.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site to replace the compressor support bracket,two rollers and two rivets. Replaced all parts and tested the unit. Unit works properly and job complete."
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site to replace parts ordered by previous tech, found cabinet to be bowed underneath the drip pan of fresh food section preventing unit from draining properly during defrost. Unit can not be repaired. SR# 7724335499"
Near Leander, TX 78641
James
Job Details: 03/10/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site and found dent near bottom of outer glass. Replaced outer glass and installed new name tag. Door tests good. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing unit to wash. Will need to order correct sump and motor. Rescheduled for 3/7/19; ordrng 1 W11025157 (SUMP AND MOTOR )
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing unit to wash. Will need to order correct sump and motor. Rescheduled for 3/7/19; ordrng 1 W11025157 (SUMP AND MOTOR )
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing unit to wash. Will need to order correct sump and motor. Rescheduled for 3/7/19; ordrng 1 W11025157 (SUMP AND MOTOR )
Near Austin, TX 78751
Steve C.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site for the icemaker is not working. Found the icemaker been has ice but they’re small. Found the water dispenser flow is weak. Customer had a extra water filter. Install the water filter in the unit works properly. All water connections were dry at the time of service.
Near Austin, TX 78738
Luis
Job Details: 03/10/2019
ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for no ice per customer unit was off no power to unit and would start. Powered unit on tested external drain pump loud odd noise at times from drain pump. Ran diagnostics weak frost pattern on evaporator. Ran unit through cycle after 15 min no ice formation on evaporator plate,no frost forming on bottom of evaporator plate diagnosed leak or restriction in system. Unit will need pump,evaporator,compressor and drier job will need 2 hrs for repairs need AUTHO ; ordrng 1 1901A (PUMP) and 1 2HRREPAIR and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (DRIER) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPREESSOR), states that autho needed"
Near Temple, TX 76502
Al
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PF8A Arrived to inspect refrigerator making odd loud noise. Disassembled and replaced the thermostat on the unit and adjusted the back wall so it wouldn’t hinder the evaporator fan blades.Reassembled and unit tested as designed All water lines were dry at the time of service JOB COMPLETE
Near Austin, TX 78737
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site to test unit fro upper rack falling. Test unit and found broken adjusters, replaced adjuster kit .Test unit after replacing kit and unit test good job complete"
Near Austin, TX 78717
Lou
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not draining. Customer advised they have a new disposal and I found that the knockout plug had not been removed. I removed the knockout and tested the unit and it operated as designed. I advised the customer to use rinse aid to help with the drying process. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/10/2019
DRYER ROPER RED4516FW "Arrived on site for dryer not starting. Performed diagnostics and tested voltage to dryer at outlet and found none. Reset breaker and tested voltage, found none. Tested at terminal block and found none. Customer need to contact electrician. Inspected unit and tested door switch. All tested good."
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for gasket issues. Found gasket not secured on frame allowing hot air to escape. Repositioned gasket and tested, all functions tested OK.Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for gasket issues. Found gasket not secured on frame allowing hot air to escape. Repositioned gasket and tested, all functions tested OK.Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for gasket issues. Found gasket not secured on frame allowing hot air to escape. Repositioned gasket and tested, all functions tested OK.Job complete"
Near Killeen, TX 76542
Arthur B.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMHA9019HV1 Arrived onsite for customer complaint of OTR microwave display not coming on. Found display on door faulty. Removed and replaced door. Unit now comes on as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78746
Kevin
Job Details: 03/10/2019
OVEN KITCHENAID KEBC208 "Arrived on site and disassembled both of them doors and clean food residue from interior glass
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for u it not washing, found pump motor bad. Replaced pump and motor and tested good, no leaks on site"
Near Austin, TX 78739
Brandon
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site for customer complaint of unit not washing dishes, found bad wash motor, after replacing motor, unit tested good.
Near , TX 78666
Robert
Job Details: 03/10/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on job for complaints of dryer shutting off. Had customer demo her normal routine and found the customer holding butt too long .
Near Manchaca, TX 78652
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 arrived on site to test unit for not draining. Test unit and found unit not filling with water and not draining. Put unit in test mode and unit still not advancing. Will need to order new W11306302 control board and new valve W10872255. Rescheduled for Thursday 3/14 customer wants last call of the day if possible 3-6 ; ordrng 1 W10872255 (VALVE INLET ) and 1 W11306302 (CONTROL)
Near Austin, TX 78734
Paul
Job Details: 03/10/2019
MICROWAVE KITCHENAID KCMS2055SSS0 Arrived onsite for the microwave that had a burning smell. I opened the unit up and inspected all of the electrical components and there was no sign of anything burning. The wall outlet looks good from the outside. I reinstalled the unit and tested it. The unit is putting out 1000 watts and is working as designed. Call complete.
Near Bee Cave, TX 78738
Leonardo
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site to test unit for unit not draining. Test unit and found drain motor extremely hot not turning. Replaced drain pump test unit and unit draining correctly no leaks present at this time.
Near Austin, TX 78717
Lou
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave not heating. Upon further inspection, the customer advised that the unit was heating, but it was intermittent. When I tested the unit, it showed error code F1E4. I followed the tech sheet in testing voltage at the ACU. I find that it only had 54V at the neutral when turning the unit on. I find that this unit has 4 switches ad t(e secondary door switch was bad. I am ordering both interlock/switches(4) and the main harness. Office to schedule return service due to parts being Expart. Unit was left unplugged for safety.; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK) and 1 W11300385 (HARNESS)"
Near Austin, TX 78749
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for no cool,removed evaporator cover powered unit on no frost pattern on evaporator,replaced sealed system components vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"