Near Leander, TX 78641
Lou
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave light broken inside socket. Upon further inspection, I f undo the venthood light bulb had broken off inside the socket. I remove the socket and attempted to remove the remaining piece of the light bulb but was unable to. I replaced the socket. I installed the new bulb and tested the unit. Unit operated as designed as did the venthood light. Job completed."
Near Austin, TX 78750
James
Job Details: 08/20/2019
REFRIGERATOR AMANA ART308FFDW03 Arrived on site and inspected unit for dye. I found no dye and called tech line Rich #7725646293. Recommended installing evaporator. Installed new evaporator and charged unit with 3.7oz 134a. Tested operation and found unit working properly. Job complete
Near Austin, TX 78745
Luis
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for no lights. Found freezer led off and upper leds in fresh food dim. Diagnosed faulty freezer led. Installed new led module checked leds with doors open unit working as designed.
Near Leander, TX 78641
Lou
Job Details: 08/20/2019
OVEN AMANA AGR5330BAS3 "arrived on site to inspect range oven not operating. Upon further inspection, I tested on Bake at 350 degrees and the Ignitor never came on, but I could hear a faint click at the control. I found the control wasn’t sending voltage to the Ignitor. I removed and replaced the main control and Ignitor and retested. Unit operated as designed. No gas leaks detected during service, job completed."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/20/2019
ICE MACHINE KITCHENAID KUIX305ESS2
Near Austin, TX 78702
Leonardo
Job Details: 08/20/2019
RANGE KITCHENAID KSEG950ESS2 Arrived on site to replace console and control board. Replaced both parts test unit and u it test good job complete.
Near Lampasas, TX 76550
Al
Job Details: 08/20/2019
OVEN WHIRLPOOL WFE550S0HZ1 Arrived to inspect cooktop damage.Removed and replaced the cooktop.Job complete.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and found error code for long fill, found water flow through valves is good, corrected air break, ran all tests in manual cycle and everything checks good. Spoke with tech line they recommended going over usage with customer. With no relevant error codes they have no further recommendation. No water leaks from connections at time of service, job complete SR 7725645153"
Near Austin, TX 78737
Luis
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KFCP22EXMP5 Arrived on site for no ice. installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and inspected refrigerator and found fresh food evap is frosted over. Refrigerator will need to be defrosted, customer has read and signed defrost waiver. Harness with thermistor will need to be replaced per service pointer W11092686D. No water leaks from connections at time of service;
Near Austin, TX 78750
Andy
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 Arrived on site for refrigerator lights not working. Tested and inspected unit and found failed light module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76542
Al
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived to inspect ice maker issues.Used my jumper to jump ice maker.All functions of the unit worked.Unit filled and was harvesting when I finished the service call.Customer told to wait 4 hours for ice production.All water lines were dry at the time of service.Job complete
Near Austin, TX 78727
Paul
Job Details: 08/20/2019
DRYER AMANA NED4655EW1 Arrived onsite for the dryer that will not come on. I found no voltage at the dryer. I found the customers circuit breaker tripped. I found stab in breakers at the panel and the breaker was very loose. I advised the customer to contact the landlord and have an electrician come to check the breaker. I reset the breaker and tested the dryer. The dryer is working as designed. Call complete.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site and found fresh food and evaporator drain is clogged, customer states this has been continuous since the refrigerators purchase. Spoke with tech line and they said the drain path with in the cabinet has turned and ensuring that it is clear is difficult. Running a waterline through doesn’t work.
Near Cedar Park, TX 78613
Lou
Job Details: 08/20/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range door handle. Upon further inspection, I found that the mount screw to the handle had come off. I removed the inner door glass and tested the screw to make sure the threads weren’t stripped. I placed some loctite on the threads of both screws and remounted the handle. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78665
Joel G.
Job Details: 08/20/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site to diagnose dryer not coming on. Verified 240 at the outlet. He led board and found 0 vac to it bk-wh. I adjusted the prongs on the power cord and verified proper operation from dryer. All is working well now. If it fails again, customer may need an electrician. Inside is clean. Inform of regular venting cleaning.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for the units upper rack falls down. Found the unit adjuster wheel broke off. Replace the adjuster kit and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78702
Luis
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for loud noise,replaced fan motor,adjusted back panel to prevent vibration noise"
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/20/2019
DRYER MAYTAG MEDB765FW0 Arrived on site for the unit check vent light is on. Customer also advised it takes about two cycles to dry the clothes. Tested the unit and found the vent to the outside is clogged. Advise the customer to call maintenance to have the vent clear. Job complete.
Near Hutto, TX 78634
Steve C.
Job Details: 08/20/2019
DRYER WHIRLPOOL WED7000DW2 Arrived on site for the unit is not working properly. Tested the unit and found the unit is not venting properly and there’s lint build up on the door. Customer advice they have to run 2 cycles to dry the clothes. Advise customer to call maintenance to clean the air vents.
Near Burnet, TX 78611
Cliff
Job Details: 08/20/2019
WASHER LG WM3170CW
Near Austin, TX 78735
Luis
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for filter housing issue. Per prev visit unit will need water filter housing. Installed new housing tested dispenser,high water pressure to unit decreased water valve to prevent loud noise due to high pressure tested dispenser unit working as designed."
Near Austin, TX 78745
Robert
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived on job for complaints of water leaking from underneath the unit. During testing found that the tub has a crack causing the leak. Order tub. ; ordrng 1 W10371566 (tub)
Near Austin, TX 78748
Scott
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrrived on site for unit not draining and angling around . Found water at bottom of tub , removed drain pump and fund smal black sock . Replaced motor , ran calibration and test cycle . All checked normal . No water leaks detected at time of service. Job complete ."
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site and found ice maker area behind the cover has been building a place to remove panels and took pictures. Spoke with tech line and found that there was Hard water residue in ice maker fill tube 7725652968 Cleared buildup and filled icemaker through a diagnostic cycle and water is running normally. Customer is going to get a water softener for the home soon and recommended that the icemaker stay off until this is installed. No water leaks from connections at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/20/2019
MICROWAVE KITCHENAID KMLS311HSS1 Arrived on site for unit that would not except microwave cooking commands. The microwave touch panel would except no commands. The vent and light panel did except commands. Remove power from control board for five minutes. Reapply power and tested. All operations are now complete and working properly.
Near Austin, TX 78723
Joseph C.
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “ice not dispensing” complaint. Inspected unit and found ice motor switch to be disconnected from harness. Reconnected switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/20/2019
DRYER GE DPSR610EG8WT "(DZ) Arrived on site for dryer that continued to advance and would not stop. Performed diagnostics and tested switch and found it open and closing. Tested timer and found failed mechanical gear in timer. Replaced timer and verified operations. All tested good at this time. Spoke with customer on vent cleaning.
Near Austin, TX 78758
Paul
Job Details: 08/20/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived onsite for the washer reading dEN. I tried getting in diagnostics and the unit would not respond because dEN kept showing up. I tried running a regular cycle and found the door lock not working with voltage to it. Need to replace the door lock and ordering the main control JIC. Ordering c-notes, W11334214 TIMER & W11035628 LATCH. ; 1 W11035628 (LATCH) and 1 W11334214 (TIMER)"
Near Leander, TX 78641
James
Job Details: 08/20/2019
DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site and installed new vent assembly. Ran diagnostics and found no faults. Unit tests good. Job complete
Near Austin, TX 78730
Andy
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Liberty Hill, TX 78642
Cliff
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to diagnose a refrigerator that has a freezer light that is not operating. Tested unit and found condensation frozen on light switch causing issue. Removed all condensation from switch assembly and tested unit. Found all functioning properly at this time. No leaks were found at time of service.
Near Killeen, TX 76549
Al
Job Details: 08/20/2019
OVEN WHIRLPOOL WFE505W0HB1 "Arrived to install previously ordered parts.Removed and replaced the harness and terminal block, main harness, bake and broil elements.Reassembled and unit began operating as designed.Job complete."
Near Austin, TX 78759
Luis
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for no ice and freezer not cooling correctly. Ran diagnostics found ice box fan not running at full speed,ran Evap fan test passed,ran thermistor test passed. Checked temperature in freezer with thermalcouple temp reading around 10° called tech support diagnosed unit will need thermistors in freezer due to cooling,ordering main control and ice box fan due to fan not running. Sr#7725131972; ordrng 1 W10846539 (ICE BOX FAN) and 1 W11109595 (FAN EVAP) and 1 WPW10675033 (MAIN CONTROL)"
Near Austin, TX 78731
Andy
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for refrigerator not making ice and not dispensing ice. Tested and inspected unit and found ice bin full of ice and dispensing properly. However did find gasket not sealing properly on FC. Made adjustments to seal FC gasket and tested unit. All operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
Joel G.
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Arrived on site to install frz door I previously ordered. Installed and verified operations. After installing, unit was recognizing that doors were open when they were actually closed. Ran diags and couldn’t get it to clear. I did a hard reset and then it started working. Possible needed to be reset since UI and ice maker are new. No leaks detected.
Near Austin, TX 78754
Scott
Job Details: 08/20/2019
RANGE WHIRLPOOL WFC130M0AB0 Arrived on site for cooktop on light on . Found a burner block right front melted . Replaced HARNES and one 6 “ element right front . Replaced switches as well due to black spots on them . Tested unit all checked good preheating . Job complete
Near Leander, TX 78641
Jonathan S
Job Details: 08/20/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site to install previous diagnosed parts. Disassembled unit and found major lint buildup. Inspected unit and found vent disconnected. Lint will need to be removed and blower housing will need to be cleaned out.; ordrng 1 SEENOTE (SEE STICKY NOTE. )"
Near Austin, TX 78704
Wesley
Job Details: 08/20/2019
DRYER WHIRLPOOL CSP2970HQ0
Near Burnet, TX 78611
Cliff
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL KICU569XSS00 Arrived on site to replace air diffuser for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78749
Robert
Job Details: 08/20/2019
WASHER MAYTAG MHW5100DW0 Arrived on job for complaints of error code E1 F3 pressure switch not working properly. During testing found that the pressure sensor was not working correctly and the pressure hose is free and clear. Installed new pressure sensor and tested good and no leaks detected. Complete.
Near Austin, TX 78745
Leonardo
Job Details: 08/20/2019
DISHWASHER AMANA ADB1500ADS4 Arrived on site to replace ui. Replaced ui test unit and unit test good job complete no leaks present at this time.
Near Georgetown, TX 78626
Thomas L.
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced door panel due to bowed left bottom corner. All water connections are dry after replacing front panel.
Near Leander, TX 78641
Jonathan S
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator making abnormal noises. Performed diagnostics mode and activated each moving component. Found possible failure created from warning label from on power cord. Taped cord to unit with water line going to unit. Tested all operations, all tested good. No water leaks present."
Near Austin, TX 78746
Luis
Job Details: 08/20/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for failed compressor. Installed a new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics good frost formation on evaporator plate. Reassembled u it checked all drain and water connections no leaks visible. ; used 1 W10843121 (DRIER) from stock"
Near Leander, TX 78641
Lou
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to install previously diagnosed and ordered parts. I removed and replace the interlocks and tested. Unit still does not operate. I removed and replaced the main control ad tested and the unit continues to only click and nothing. I contacted Techline and spoke to Mi,e and advised of my findings mentioned above and the repairs I made. Mike advised to check voltage and the filter board and I got 124V. I checked continuity to the humidity sensor and hood thermistor and both were good. I disconnected the P6 connector and pressed start and the control began to make a weird chatter noise. I plugged the connector back in and disconnected the fan and pressed start and nothing. I disconnected the turntable motor and pressed start and the chatter came back. At that time, Mike recommended replacing the wiring harness. He provided File #7725652864. I am ordering the main harness, both interlocks, and main control and will return with prescreened part
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL GMC305PDS6 "Arrived on site, remove unit from wall, and disassembled. Found that the actual failure was the magnetron. Removed and replaced. Unit now operates properly."
Near Johnson City, TX 78636
Brandon
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW7340XW0 "Arrived on site for customer complaint of unit not spinning, found loose change between the basket and tub causing friction and floating basket was not engaging properly. I removed change, unit tested good.
Near Liberty Hill, TX 78642
Cliff
Job Details: 08/20/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on site to diagnose a dryer that is leaking during steam cycles. Found all is working properly at this time and dryer has no mechanical failures. Advised homeowner on proper amount of clothing to have during steam cycles for water absorption and to prevent leaking. No further repairs are needed and all is working properly at this time.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MFI2570FEZ05
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/20/2019
WASHER MAYTAG MVWB765FW0 "(DZ) Arrived on site for washer dripping wAter in the tub when not in use. Performed diagnostics. Found fault code F3E2 inlet temperature fault, F0E5 unbalanced load. Found inlet solenoid leaking water staying open even when not In use. Replaced inlet valve and tested, all is fine at this time. No leaks found after service. Spoke with customer on balanced load and user care guide."
Near Leander, TX 78641
Jonathan S
Job Details: 08/20/2019
RANGE WHIRLPOOL WFG715H0ES0 Arrived on site for range not heating to preheat temperature. Customer stated that inspector stated that temperature was off. Performed temperature test on bake mode at 350° . Found average temperature at 349.5°. Spoke with customer on user care guide.
Near The Hills, TX 78738
Andy
Job Details: 08/20/2019
DRYER MAYTAG MDE5500AYQ
Near Round Rock, TX 78665
Joel G.
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site to diagnose condensation on mullion. Replaced parts and added insulation to prevent condensation but informed customer due to high humidity in the air and that being coldest spot on fridge, it will develop condensation unless they bring the ambient temp down to 70 degs. No leaks detected."
Near Belton, TX 76513
Arthur B.
Job Details: 08/20/2019
ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived onsite to install new external drain pump to ice machine from prior visit’s diagnosis. Removed and replaced external drain pump,secured all water lines and reassembled. Tested unit. Found no leaks from any connections. No other issues found. All water connections were dry at time of service."
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site and found very little ice production, ran test 56 and did not find any error codes, ran test 15 and ice level sensor is operating normally. Ran test 36 and fan is running properly. Ran test 57 and icemaker cycle properly. Ran test 45 and found Icemaker fill tube is frozen. Cleared ice and ran test 45 again and it filled properly. Fill tube heater checks good, found freezer temperature is set at -5 and fresh the temperature is set at 35, raised them both up to recommended settings of 0 and 37. No water leaks from connections at time of service, job complete. SR7725654157"
Near Austin, TX 78704
Wesley
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived on site and found unit operating as designed with tape in back crackling. Removed crackling tape. Unit is now operating as designed.
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRT771RWYW0 (DZ) Arrived on site for refrigerator not making ice at all. Performed diagnostics and advanced cycle. Ice maker stopped mid cycle and would not advance. Removed ice maker and checked fill hose. Found fill hose was frozen over and not allowing water into the icemaker. Steamed hose to melt ice. Tested cycle again and ice maker is now working properly. All tested good and no water leaks present.
Near Austin, TX 78704
Wesley
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and replaced valve due to unit filling at random with fresh water. All checks good.
Near Austin, TX 78734
Andy
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MFX2676FRZ00
Near Austin, TX 78759
Paul
Job Details: 08/20/2019
REFRIGERATOR GE PSHS6PGZBESS
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site to install previous diagnosed parts. Gained access to fresh food evaporator. Removed drain pan and installed. Gained access to back and removed drain line and installed new, was able to move drain pan without breaking so will not need. Tested drain operation and all tested good. No water leaks present. Customer asked if there was anything to be done. Found tile unleveled in back causing issue. Will need whirlpool shim to correct. Added shim in back and leveled from front. Tested leveling. All tested good.
Near Austin, TX 78759
Paul
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MRT118FFFM04 Arrived onsite for the refrigerator making a clicking noise and not going into diagnostics. I power cycled the unit and was able to get it in diagnostics. I found all functions working as designed. I was able to hear the noise the customer was referring to and the noise was being caused by the refrigerant where the cap tube entered the evaporator. I made a bend in the tubing and was able to get the noise to stop. I explained to mr that if the noise came back we might need to redo the connection at the evaporator which has clamps and is not soldered. Call complete.
Near Round Rock, TX 78664
Joel G.
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDT710PAYM4 "Arrived on site to install parts ordered by previous tech. Replaced vent and when replacing control panel, I noticed the UI doesn’t come with the panel and needs to be ordered separately.No leaks detected.; ordrng 1 WPW10629158 (housing-ui)"
Near Austin, TX 78703
Wesley
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MSD2454GRW Arrived on site and replaced failed icemaker. Unit is operating as designed.
Near Leander, TX 78641
James
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL GT4175SPS4 "Arrived on site and found unit off and not operating. Removed unit and inspected components. I found harness and connector burned going to transformer and also to interlock switch for transformer. Unit will need new harness, transformer, and switches to repair. I also instructed customer that the capacitor and magnetron May to be replaced as well but the transformer would need to be replaced to test magnetron operation. . Job complete"
Near San Marcos, TX 78666
Robert
Job Details: 08/20/2019
FREEZER WHIRLPOOL WZF34X18DW03 Arrived on job for complaints of ice buildup door not sealing properly. Found that the freezer door was out of adjustment. Readjusted the freezer door and door is now sealing properly. Complete.
Near Austin, TX 78759
Paul
Job Details: 08/20/2019
REFRIGERATOR GE PSHS6PGZBESS Arrived onsite for the refrigerator not cooling in either compartment to replace the previous diagnosed parts. I replaced the main control and tested the unit. The unit powered up correctly and the sealed system all started working except the evaporator fan. I found voltage to the fan. I replaced the fan and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Near Georgetown, TX 78633
Joel G.
Job Details: 08/20/2019
REFRIGERATOR LG LFX28968ST/04 Arrived on site to install part I previously ordered. Installed and verified operation. No leaks detected.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and inspected refrigerator and found condensation buildup on top of freezer door gasket. There is an email directions from tech line that explains how to fix this will need to order two strip gaskets and place them under freezer gasket. No water leaks from connections at time of service; ordrng 2 A3189395 (gasket)s
Near Lampasas, TX 76550
Al
Job Details: 08/20/2019
DRYER HOTPOINT HTX21EASK0WW Arrived to inspect dryer issues. Unit will need backsplash to complete the repair.Office to reschedule with the customer Needs more workWill return with all previously marked parts; ordrng 1 WE19X25315 (BACKSPLASH ASM)
Near Austin, TX 78736
Robert
Job Details: 08/20/2019
WASHER GE GTW460ASJWW Arrived on job for complaints of wash cycle not working properly. Called tech line they instructed us on the proper settings to use also found during testing that the water valve is not shutting off continuing to leak into the tub. Replaced water valve with new valve and tested good and no leaks detected. Complete.
Near Austin, TX 78732
Andy
Job Details: 08/20/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on site for dryer not operating. Performed voltage test at wall and at unit and found only 117 volts. Instructed customer that they will need electrician to come check voltage issue.
Near Austin, TX 78756
Scott
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Arrived on site replaced both rails . Freezer door is closing properly and sealing . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78704
Wesley
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and found unit operating with frosted over ff Evap. Ordering Evap cover to repair. Customer defrosting. ; ordrng 1 W10889360 (cover-evap)
Near Round Rock, TX 78664
Paul
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for the dishwasher with the upper rack falling down. I found where a rail end cap had come off allowing the rail to come out and fall causing the left rail to come out of the front wheels. I removed the rack, reinstalled the left rail and put the rack back in the rails securing the end caps. The rack is working as designed. Call complete."
Near Paradise Manor, TX 78654
Lou
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher not draining. Upon further inspection, I checked the disposal and found the plug had been knocked out. When I opened the unit, there was no water standing in the tub. I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed and drained as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78756
Scott
Job Details: 08/20/2019
MICROWAVE KITCHENAID KBMS1454BSS0 Arrived on site for dead controls . Found panel control board has failed .
Near Leander, TX 78641
James
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found fresh food at 24 degrees and food is freezing. Ran diagnostics and found control not reading thermistors. Installed new controls and tested operation. Unit tests good. Job complete
Near Manor, TX 78653
Steve C.
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB02 "Arrived on site for the unit is not freezing or cooling properly. Tested the unit and found the evaporator has partial frost pattern only at the bottom section. Found the unit has a restriction on the evaporator. The condenser fan and the evaporator fan is working properly.The unit will need a new compressor, evaporator and a access valve. Will need three hours to complete the repair. Office will need to reschedule the customer.; ordrng 1 CNOTE (3 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 WP2188823 (evaporator)"
Near Austin, TX 78737
Leonardo
Job Details: 08/20/2019
VENTHOOD KITCHENAID KXU8036YSS1 Arrived on site to test unit for fan not working. Test unit and found bad fan.
Near Round Rock, TX 78681
Thomas L.
Job Details: 08/20/2019
WASHER MAYTAG MVWB765FW0 "Arrived on site for unit leaking water. Tested all operations. All operations were normal. No water leaks were found. While the washer was draining, you could hear the water level rising in the house drain pipe. However it never did back up. Suspect customer has a drain problem. All water connections were dry at this time."
Near Waco, TX 76708
Arthur B.
Job Details: 08/20/2019
RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite to install new bake gas valve.Removed and replaced faulty valve. Reassembled and observed preheat. Unit now heats as designed. No other issues found.
Near Austin, TX 78739
Leonardo
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDF520PADM5 Arrived on site to test unit for new problem of unit not having any power. Test unit and found breaker was off. Turned breaker on test unit and unit test good job complete no leaks present at this time.
Near , TX 78610
Leonardo
Job Details: 08/20/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for trim coming off the door glass. Called techline and per techline they advised to replace front outer door. Replaced door test unit and unit test good job complete
Near Austin, TX 78752
Scott
Job Details: 08/20/2019
DISHWASHER IKEA IUD8500BX1 "Arrived on site for dishwasher . Found UI console had failed . Will need to order UI console due to damage out of box . No water leaks detected at time of service . Please call to set return visit . ; ordrng 1 W11105144 (UI CONSOLE)"
Near Austin, TX 78759
Paul
Job Details: 08/20/2019
WASHER GE GTW460ASJ0WW Arrived onsite for the washer that is leaking on the inside. I found the fill valve not seating. I replaced the fill valve. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78705
Wesley
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for recurring issue of frosting fresh food Evap. Advised customer that control and Evap cover will be replaced together. ; ordrng 1 W11333076 (CONTROL)
Near Johnson City, TX 78636
Brandon
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site for customer complaint of unit not dispensing ice, found auger motor impeller and shaft stripped. I was not able to remove impeller from motor, ordering housing for auger motor.; ordrng 1 WPW10309864 (divider)"
Near Austin, TX 78701
Leonardo
Job Details: 08/20/2019
RANGE KITCHENAID KSGG700ESS0 Arrived on site to test unit for panel not working. Replaced touch panel test unit and unit test good job complete.
Near Buda, TX 78610
Leonardo
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/20/2019
DISHWASHER KITCHENAID KUDE40FXSS4 "arrived on site and inspected dishwasher and found incoming power is showing at 40 V at terminal block, connected dishwasher to a different outlet and found power is now correct but still did not find power to display. Inspected control board and found fuse has failed. Will need to replace fuse, ordrng 1 W10402110 (fuse)"
Near Temple, TX 76504
Al
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived to inspect microwave light not working.Confirmed the complaint and removed and replaced the control.Reassembled and unit tested as designed.Job complete
Near Georgetown, TX 78633
Joel G.
Job Details: 08/20/2019
DISHWASHER KITCHENAID KDFE104HWH0 Arrived on site to diagnose dishwasher dispenser faulty and not washing correctly. Replaced parts to correct issue since they were faulty. Replaced and verified operations. Customer will need to refill rinseaid. No leaks detected.
Near Little River-Academy, TX 76554
Al
Job Details: 08/20/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Arrived to inspect UI not working. Confirmed the complaint and removed and replaced the control.Reassembled and unit tested as designed.All water lines were dry at the time of service.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrive on site for the unit fan continuously is on. Tested the unit and found unit is working properly and it is heating. Unit works properly and job complete.
Near Leander, TX 78641
Lou
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer not spinning and UI not responding. Upon further inspection, I attempted to place the unit in diagnostics and and it showed error code F2E1. When I pressed start, the unit did nothing and shut off. I contacted Techline and spoke to Leon. Leon had me check voltage at the outlet an control and verified 123V. I checked continuity at the J4 connector and all checked were good. Checked continuity for the valve thermistor at the valve connector and it checked good. Leon suggested placing in diagnostics and unplugging the J4 connector and see if the lid would lock and water dispense. Nothing happened as the unit still would not go into diagnostics. Leon advised to replace the UI panel ad provided File #7725646592. I removed and replaced the UI panel and calibrated. When I went to place it in diagnostics it showed error Cleo’s F6E3 & F6E2. I removed and replaced the main control and recalibrated. Retested and the unit operated as
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/20/2019
WASHER KENMORE 110.887528 Arrived on site and replaced failing lid switch. All operations are now normal and all water connections are now dry
Near Austin, TX 78705
Wesley
Job Details: 08/20/2019
WASHER MAYTAG MVWC565FW1 Arrived onnsite and found unit latch broken. All checks good after replacing latch. Advised customer on repair.