Near Austin, TX 78751
Joseph C.
Job Details: 05/02/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for “loose door trim under handle” complaint. Inspected unit and found door trim coming loose, directly below door handle. Ordering new door panel. No leaks detected, at time of service.; ordrng 1 W11249559 (GLASS DOOR (STAINLESS))"
Near Dripping Springs, TX 78620
Robert
Job Details: 05/02/2019
OVEN JENN-AIR JGRP548WP02 Arrived on job to replace valve. After replacement test operation. Oven working properly. Job complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/02/2019
OVEN WHIRLPOOL WFG530S0ES1 "Arrived on site for range oven intermittently working. Performed diagnostics and tested bake cycle. Removed drawer and found pan touching sparking igniter, causing not to spark correctly. Tested unit and monitored temperature to check cycling. Found oven cycling correctly. All tested good."
Near Austin, TX 78750
Lou
Job Details: 05/02/2019
DRYER WHIRLPOOL WED8540FW2 "arrived on site t dryer not heating. Upon further inspection, I tested ohms to the element, fuse, cutoffs, and found that all checked good. I found that the metal plate in the element was badly warped and beginning to crack.. I advised the customer of my findings and the damage. I am ordering the element and the thermistor No lint observed during service.; ordrng 1 WP3387747 (element) and 1 WP8557403 (thrmst-fix)"
Near Austin, TX 78729
Lou
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDTE204EPA4 "arrived on site to inspect dishwasher falling out of cabinet. Upon further inspection, I found the unit was leaning forward and when opening the door, the drawers would come rolling out. I found that when the unit was installed, the leveling legs were not flush with the tile floor and had fallen off of the tile floor onto the concrete floor; about a 1/4 inch drop causing the unit to tilt forward from the top. I removed the the mounting screws and raise the legs ad pulled the unit forward where the legs were on the tile floor. Leveled the unit and used the prescreened side mounting brackets and remounted the unit to secure it. The customer had some extra tile flooring and I placed some behind leveling legs where the tile floor ended under the unit. Tested the unit and it operated as designed. No water leaks observed during service, job completed.
Near Austin, TX 78737
Leonardo
Job Details: 05/02/2019
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site to test unit for unit not keeping time or date. Test unit and unit had F6e0 error code 10 times. Panel lost communication with board. Ordering new panel W11351648. ; ordrng 1 W11351648 (CONSOLE )
Near Austin, TX 78752
Joseph C.
Job Details: 05/02/2019
DRYER WHIRLPOOL LER8620PW1
Near Austin, TX 78702
Leonardo
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for console not working. Test unit and found console not taking commands on some buttons. Found moister on console so replaced console and board. Test unit and unit test good job complete no leaks present at this time.
Near Hutto, TX 78634
Thomas L.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site or no cool condition in fresh food section. Found that the fresh food evaporator was totally blocked with ice. Every component worked properly and passed properly in diagnostics. The fresh food section fan worked properly. All water connections are dry.
Near Blanco, TX 78606
Robert
Job Details: 05/02/2019
WASHER AMANA NTW4516FW3 Arrived on job for complaints of not starting. Found the control not responding 120v supply good. Replaced control and test. No leaks detected at time of service.
Near Cedar Park, TX 78613
James
Job Details: 05/02/2019
DRYER MAYTAG MEDB835DW4 Arrived on site and installed new ui. Tested operation and found unit working properly. Job complete
Near Austin, TX 78731
Luis
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KBFS25EWMS1 "Arrived on site for ice build up in freezer. Found gap at freezer gasket and gaps between liner and cabinet. Remolded freezer door seal,added adhesive to gaps. Checked door seal good.
Near Austin, TX 78739
Leonardo
Job Details: 05/02/2019
RANGE KITCHENAID KDRS483VSS04 Arrived on site to test unit for unit giving F2E1 error . Will order new appliance manager W10852104. ; ordrng 1 W10852104 (APPLIANCE MANAGER )
Near Dripping Springs, TX 78620
Robert
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDF510PAYS6
Near Hutto, TX 78634
Arthur B.
Job Details: 05/02/2019
DRYER GE GTD42EASJ2WW Arrived onsite for customer complaint of dryer asking scraping noise. Removed drum and found dryer drum glides were in fully installed causing the drum to thump. Properly installed glides. Reassembled and tested with clothes. Unit tumbles quietly. No other issues found.
Near Granger, TX 76530
Andy
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for refrigerator freezing food. Tested refrigerator temperatures in different locations and found to range between 43° and 46° tested in freezer and found at 19° noticed temperature settings were not at recommend settings. Called tech line and spoke with Kevin Was instructed to set settings at recommend levels. Ordering gaskets and will return with pre-diagnosed parts in case any issues on return trip. No water leaks present at time of service.; ordrng 2 W10830162 (GASKET )s
Near Georgetown, TX 78628
Al
Job Details: 05/02/2019
WASHER WHIRLPOOL WFW8740DW "Arrived to inspect washer water level sensor error F3E1. Confirmed the complaint and attempted service test mode and unit would not go into diagnostics mode. Removed and replaced the WL switch, reassembled unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE."
Near Austin, TX 78741
Kevin
Job Details: 05/02/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found element, fuse, and cutoff have failed. After replacement all functions are operating correctly. Found no airflow through lint screen when vent hose is attached, when vent hose is removed airflow returns. Apartment maintenance will need to clear/clean vent hose before dryer is used again.
Near Kingsland, TX 78639
Cliff
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found inlet line for icemaker frozen over. This was due to error or sediment in Lyons causing valve not to close properly. Flushed water and clear of ice from line. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Al
Job Details: 05/02/2019
WASHER MAYTAG MVWB765FW0 "Arrived to inspect washer LF code. Confirmed the complaint and service tested the unit and removed and replaced the valve.Reassembled, Calibrated and tested the unit unit tested as designed.All water lines were dry at the time of service.
Near Leander, TX 78641
James
Job Details: 05/02/2019
OVEN AMANA AGR5330BAS3 Arrived on site and tested operation. I found the console getting hot and door glass steaming. Verified the oven vent is not behind console and venting outward. Called tech line . Unit working as designed and no repairs needed
Near Austin, TX 78739
Luis
Job Details: 05/02/2019
REFRIGERATOR GE GSH25JSTFSS "Arrived on site for no water from dispenser. Tested dispenser no water,valve is energizing. Removed kickplate,disconnected water line going into door,tested water dispenser water dispensing from tube. Diagnosed water line freezing in door due to insulation pulling away inside door and allowing water line to freeze. Unit will need a new freezer door. ; ordrng 1 WR78X11096 (FZR DOOR)"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/02/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site to diagnose an ice machine that is producing thin ice. Tested unit and found water level sensor failed in unit causing it to Miss register water level in the reservoir. Replaced water level sensor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near Marble Falls, TX 78654
Cliff
Job Details: 05/02/2019
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site to complete diagnosis of dishwasher that will not turn on. Tested unit and found leaking diverter in main wash pump and also leaking through OWI. This has corroded wiring harness and causing miscommunication with controls and preventing them from turning on. Unplug the OWI from control and sensor and found unit would start responding. OWI, pump, and wiring harness will need to be replaced to complete repairs. ; ordrng 1 W10911101 (harns-wire) and 1 WPW10705575 (sensor)"
Near Austin, TX 78729
Steve C.
Job Details: 05/02/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for the unit is leaking water. Tested the unit and found the hot water connector is leaking water. Remove the water hose and properly entered the water hose to the valve and tested the unit. Unit is working properly and all water connections were dry at the time of service.
Near Round Rock, TX 78665
Thomas L.
Job Details: 05/02/2019
WASHER MAYTAG MVWX500XW0
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/02/2019
REFRIGERATOR GE ZISS48ONXASS Arrived on site for no cool condition. Further testing found that the compressor was not the problem but the inverter for the compressor was the failure replaced and tested. Unit will need time to cool down now. Water connections were dry.
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/02/2019
WINE COOLER WHIRLPOOL WUR50X24EM00 "Arrived on site for under counter refrigerator icy up. Customer had turned unit off while out of town and ice has not occurred since powering unit on. Performed diagnostics and gained access to defrost timer. Found defrost cycle and tested amperage and tested voltage to defrost heater and found present. Found defrost timer not advancing without forcing. replaced defrot timer. All tested good, no water leaks present."
Near Austin, TX 78728
Scott
Job Details: 05/02/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer not rinsing . Found lid lock not functioning properly . Replaced latch assembly , also found hot and cold water reversed on valves . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78664
Arthur B.
Job Details: 05/02/2019
COOKTOP JENN-AIR JED3536GB00 "Arrived onsite for customer complaint of down draft cooktop making noises when fan is running. Upon removing fan housing, found bolts that hold fan motor housing loose. Inspected fan motor and blade and found all check ok. Used blue thread loctite to secure bolts to housing. Reassembled and tested. Unit now circulates air quietly. No other issues found."
Near Austin, TX 78704
Wesley
Job Details: 05/02/2019
WASHER MAYTAG MHWC7500YW0
Near , TX 78634
Tyler B.
Job Details: 05/02/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for unit not igniting center burner found all sparking but center replaced spark module and tested good, no leaks on site"
Near Georgetown, TX 78626
Al
Job Details: 05/02/2019
WASHER WHIRLPOOL WTW8500DC3 Arrived to inspect washer not filling up properly. Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit tested .All water lines were dry at the time of service.JOB COMPLETE
Near The Hills, TX 78738
Luis
Job Details: 05/02/2019
REFRIGERATOR KENMORE 253.7031921
Near , TX 76539
Cliff
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Arrived on site to diagnose a refrigerator that is not cooling properly. Found damper control struggling and condenser coil clogged. Replaced damper and cleaned condenser. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78704
Leonardo
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to test unit for unit not washing dishes. Test unit and found wash motor not coming on. Replaced wash motor test unit for leaks no leaks present at this time. Job complete.
Near Austin, TX 78733
Leonardo
Job Details: 05/02/2019
COOKTOP JENN-AIR JGD3430BS00 Arrived on site to test unit for RR burner keep igniting even after flame come on. Replace ignitor test unit and unit test good no more ignition after flames.
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for not making and not dispensing ice properly. Bowed door liner is causing switches not to be activated for these two conditions. Replaced left fresh food section door. Also replaced slow turning icebox fan. All water connections are dry.
Near Austin, TX 78748
Kevin
Job Details: 05/02/2019
WASHER MAYTAG MVWB955FW1
Near Temple, TX 76502
Joel G.
Job Details: 05/02/2019
FREEZER WHIRLPOOL WZF34X18DW00 Arrived on site to diagnose frz not cooling well. Found a defrost issue and fan blowing very slowly. 37 ohms across heater circuit from control board. Fan motor and control board need replaced.. Verified operations.
Near Austin, TX 78729
Scott
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site both fresh and freezer were above normal . Found frost build up on fresh evap . Steamed ice out . Checked thermistors on evap HARNES . Found defrost thermistors not ohming properly . Replaced HARNES . No water leaks detected at time of service ."
Near Austin, TX 78741
Kevin
Job Details: 05/02/2019
DRYER MAYTAG MEDX6STBW1 arrived on site and found timer is not advancing, replaced timer and also found there is no airflow through lint trap. Removed vent hose from rear of dryer and airflow returns. Apartment maintenance will need to clean/clear vent to exterior of building to correct issue. Job complete"
Near Austin, TX 78729
Steve C.
Job Details: 05/02/2019
REFRIGERATOR GE GYE22HSKSS Arrived on site for the unit is making a loud humming. Checked all the fans and all the fans are working properly. And the compressor sounds all normal. Call GE and advise all is normal. Advise the customer that the unit is working properly and all water connection were dry at time of service.
Near Hutto, TX 78634
Andy
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHBO1 Arrived on site for refrigerator with slow ice production and only dispensing crushed ice. Upon arrival found ice bin completely filled with ice. Tested dispensing and found only dispensing crushed ice. Tested and inspected unit and found failed solenoid. Removed failed part and replaced with new. Made aware of ice production issues. Was informed that ice production is operating as designed. And to instruct customer on use and care and practice for best performance. Did as instructed. All operations are normal. No water leaks present at time of service.
Near Lakeway, TX 78738
Brandon
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived on site for customer complaint of rattling noise, found noise coming from evaporator fan motor, I replaced motor, unit tested good."
Near Georgetown, TX 78628
Al
Job Details: 05/02/2019
OVEN MAYTAG MER8674AW0 Arrived to inspect range with damaged element.Confirmed the complaint, Replaced element, Reassembled the unit and unit tested as designed Customer satisfied.JOB COMPLETE
Near Austin, TX 78749
Kevin
Job Details: 05/02/2019
ICE MACHINE WHIRLPOOL GI15NDXZS1 "Arrived on site and found ice production is excessive, replaced bin thermistor and requested customer monitor ice production.No water leaks detected at time of service, job complete"
Near Austin, TX 78730
Tyler B.
Job Details: 05/02/2019
ICE MACHINE WHIRLPOOL KUIC15NHZS0 "Arrived on site for unit not making ice, found power button blinking for bad bin therm, replaced and tested and found unit filling slow due to faulty valve, replaced valve and tested good, no leaks on site
Near Austin, TX 78728
Steve C.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Arrived on site for the unit is not cooling in the fresh food section. Customer advised that there will be excessive frost buildup in the fresh food evaporator. Remove the fresh food evaporator cover and found the thermistor was not clipped on to the evaporator and is defective. Replace the harness with the thermistor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 05/02/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for “timer not advancing and no heat” complaint. Inspected unit and found wire from timer to element disconnected. Reconnected wire to element. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near San Marcos, TX 78666
Luis
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00
Near Killeen, TX 76549
Joel G.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL ET1FHTXMQ04 "Arrived on site to install ice maker previously ordered. Replaced, verified operation and verified no water leaks at time of svc call.
Near Georgetown, TX 78628
Jonathan S
Job Details: 05/02/2019
RANGE GE JB860DJ8BB "Arrived on site to install previous diagnosed part. Gained access to switch, removed failed switch and installed new. Tested operation, all tested good."
Near Kyle, TX 78640
Kevin
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL WDF330PAHB0
Near Pflugerville, TX 78660
Scott
Job Details: 05/02/2019
WASHER WHIRLPOOL WFW9200SQA10 Arrived on site for washer not draining . Ran diagnostics and got drain error only codes . Removed catch and found some socks stuck in trap . Removed and ran diagnostics . All checked normal . No water leaks detected at time of service .
Near Austin, TX 78748
Kevin
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site and found customer is experiencing water dispenser stopping intermittently. Water dispenser is running at the moment but there is chatter during operation. inspected water lines and found it is kinked . After correcting water is dispensing properly and there is no more chatter. No water leaks from connections at time of service"
Near Round Rock, TX 78664
Paul
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for the refrigerator to replace the right RC door that was shipped directly to the customer. I replaced the door because the existing door had an extruding dent on the upper right side. Call complete.
Near Austin, TX 78757
Scott
Job Details: 05/02/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not starting wash cycle . Ran diagnostics . Got lid and Motor unable to hit rpm error codes . Lid is locking . Found cap weak . Replaced cap and ran diagnostics and calibration . All checked normal . No water leaks detected . Job complete .
Near Leander, TX 78641
James
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and installed new damper assembly. Tested operation and found damper door opens and closes properly. Job complete
Near Temple, TX 76502
Joel G.
Job Details: 05/02/2019
WASHER MAYTAG MVWX500BW0 "Arrived on site for washer not draining. I ran diags and verified pump is locked. Customer agreed to go ahead with repair. Replaced pump, ran diags and ran unit and verified operations and verified no water leaks at time of svc call.
Near Austin, TX 78759
Wesley
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KSSC48QVS02 Arrived on site and found freezer Evap frosted over. Heater not operating. Returning with heater and bimetal. . ; ordrng 1 WPW10140162 (heater)
Near Austin, TX 78701
Wesley
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived on site and found sweat on mullion. Turned humidity control on and heat treated gaskets.
Near Austin, TX 78703
Leonardo
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL KUDE40FXSP5 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters Test unit after replacing adjusters and unit test good job complete.
Near Austin, TX 78723
Joseph C.
Job Details: 05/02/2019
DISHWASHER FRIGIDAIRE FFBD2408NM5B "Arrived on site for “flashing lights and not finishing cycles” complaint. Inspected unit and performed diagnostics. This reset unit and unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78628
Joel G.
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site to diagnose fridge leaking near ice maker. Found ice maker is leaking and froze auger motor. A lot of ice inside auger motor and will need replaced. Customer had shut off the ice maker and caused water to freeze. Will just need to be thawedVerified no water leaks at time of svc call. .; ordrng 1 W11202789 (motor)"
Near West Lake Hills, TX 78746
Luis
Job Details: 05/02/2019
ICE MACHINE WHIRLPOOL KUIX535HPS00 "Arrived on site for noise compliant. Listened to customers recording,ran diagnostics, noise is refrigerant spraying into evaporator plate,adjusted tubing to help prevent noise."
Near Round Rock, TX 78665
Arthur B.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived onsite for customer complaint of french door refrigerator leaking water from icemaker. Found customer does not use ice in door much. Ran diagnostics and in test 57 coring E5 error (Timed Ice). Found RF temp @ 1F,RC section @39F. Advised customer that if customer does not use ice often, unit goes on standby. Advised customer to icemaker off or cycle ice out of bucket and run fast ice feature. No other issues found. All water connections were dry at time of service."
Near Taylor, TX 76574
Andy
Job Details: 05/02/2019
WASHER GE GTW330ASK4WW Arrived on site for washer not draining and burning smell. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78626
Jonathan S
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for refrigerator having slow ice production. Measured temperature in ice container at 16°. Measured temperature in freezer at 3°. Performed diagnostics mode and found unit in 8 hour defrost cycle. Tested ice maker operation, found ice dropped. Ran fill test and checked ice maker mold and found water. Tested ice box fan and checked air flow. Checked ice maker thermistor and passed. Checked ice level sensor and found operating correctly. Called tech support and spoke with Andrew he stated that there is either harness problem with ice box fan or intermittent failure with fan motor. Removed ice maker and tested harness resistance. Found ice box fan at fault. Removed ice box fan and installed new. Tested operation, all tested good. No water leaks present.
Near Austin, TX 78731
Tyler B.
Job Details: 05/02/2019
RANGE KITCHENAID KDRP467KSS09 "Arrived on site for unit not heating and no display, removed unit, and found L2 loose on thermal block, tightened and tested good
Near , TX 78641
James
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and tested operation. I found that ice has clumped around ice maker and was not allowing ice to drop into ice bin. Cleared ice jam and allowed ice maker to cycle to ensure not jamming anymore. Unit working properly. Job complete
Near Round Rock, TX 78665
Arthur B.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of french door refrigerator leaking water from icemaker. Removed icebucket and found slab of ice on icebox floor. Removed all ice. Found icemaker fill channel clogged with ice. Cleaned out icemaker mold and reassembled. Icemaker called for water and filled properly. No other issues found. All water connections were dry at time of service.
Near Taylor, TX 76574
Andy
Job Details: 05/02/2019
WASHER MAYTAG MVWC565FW0 Arrived on site for washer not draining properly. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78724
Joseph C.
Job Details: 05/02/2019
RANGE WHIRLPOOL WFG320M0BB0 "Arrived on site for “oven will not go over 100 degrees” complaint, inspected unit and found ignitor to be faulty(drew 2.8 amperes). Removed and replaced ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78723
Joseph C.
Job Details: 05/02/2019
OVEN WHIRLPOOL WFG520S0FS0 "Arrived on site for “not igniting in oven” complaint. Inspected unit and found cookie tray, in storage drawer, making contact with bare ignitor connection. Adjusted tray and made customer aware of need to not stack any pot, pans or trays higher than edge of drawer sides. Unit is performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78734
Brandon
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KFIS20XVMS11 "Arrived on site for customer complaint of unit not dispensing water, found water filter was not screwed in all the way. Unit tested good."
Near Round Rock, TX 78681
Arthur B.
Job Details: 05/02/2019
WASHER WHIRLPOOL MHW5500FW1 "Arrived onsite for customer complaint of front load washer leaking from bottom. Upon inspection, found debris on bottom of door causing water to leak from front. Cleaned out debris and inspected bellow. All check ok. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78750
Tyler B.
Job Details: 05/02/2019
WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site for water level switch replacement, replaced switch and tested good, no leaks on site"
Near Austin, TX 78745
Scott
Job Details: 05/01/2019
WASHER MAYTAG MHW6630HW0 "Arrived on site for 1-1 error code . Checked all connections , unable to put into diagnostics . Ordering control and console . Please call to set return visit No water leaks detected at time of service .; ordrng 1 W11322883 (CONTROL BOARD ) and 1 W11325572 (CONSOLE )"
Near Bruceville, TX 76630
Al
Job Details: 05/01/2019
WASHER MAYTAG MVWC565FW1 Arrived to inspect washer not filling. Ran diagnostics on the unit and got no error codes. Noticed the customer only had a COLD water source and the drain hose was sitting on top of a drain pipe possibly creating a causing the washer to siphon. Customer advised of the changes needed for the machine to work as designed.JOB COMPLETE.
Near Austin, TX 78748
Kevin
Job Details: 05/01/2019
WASHER MAYTAG MVWB835DW3 Arrived on site for carpet wet in front of washer. Ran hot and cold water through diagnostic cycle filling tub and then drained all of the water without any leaking. Couldn’t duplicate customers experience during service call no further repair is required at this time job complete
Near Seguin, TX 78155
Robert
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job to replace cover and screws. Screw holder not there replaced cover and found the sensor in wrong spot. Moved sensor.
Near Round Rock, TX 78665
Jonathan S
Job Details: 05/01/2019
WASHER GE GFW450SSM1WW
Near Austin, TX 78703
Wesley
Job Details: 05/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 "Arrived on site for complaint of unit upper rack not cleaning well. Found lower rack to be overloaded and impeding upper rack spinner, unit is operating as designed. Advised customer on use and care and informed the, to load less per load."
Near Georgetown, TX 78633
Joel G.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL GC5SHEXNT00 Arrived on site for fridge not dispensing water or making ice. water filter causing poor water pressure at dispenser and caused ice maker fill tube/cup to freeze. I replaced filter customer had on hand and verified operation. I defrosted the ice on ice maker fill cup. Temps are fine now and condenser fan is working fine. Verified no water leaks at time of svc call.
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for unit displaying PO. Arrived to find the freezer at 33 degrees and the fresh food section at 36°. Found unit shutting off and on repeatedly. With pantry door user interface disconnected the unit continue to run with the exception of the freezer fan motor. Will order a pantry harness and freezer fan motor. Customer will defrost the unit the weekend before Service as the fresh food evaporator is frozen over.; ordrng 1 W11170612 (HARNESS) and 1 W11249952 (FREEZER FAN MOTOR)
Near Round Rock, TX 78681
Jonathan S
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for refrigerator not dispensing ice. Performed diagnostics mode and tested unit. Found clip broken on ice container. Found impeller stripped on auger motor. Not able to remove impeller from motor. Will need to replace divider to repair. 1 WPW10309864 (DIVIDER)
Near Austin, TX 78759
Wesley
Job Details: 05/01/2019
OVEN KITCHENAID KOSE500ESS01
Near Elgin, TX 78621
Joseph C.
Job Details: 05/01/2019
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for “dented side panel” complaint. Inspected unit and found side panel dented on left side. Removed and replaced left side panel. . No leaks detected, at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for “no lights on in refrigerator” complaint. Inspected unit and found freezer light out and fresh food lights flickering. Removed and replaced freezer light. Still flickering. Removed and replaced main light. All lights are working, now. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Cliff
Job Details: 05/01/2019
WASHER GE GFW490IPDG Arrived on site to diagnose a washing machine is leaking. Tested unit and found front of her door gasket Bellows has come on mounted causing it to leak past the door. Remounted Bellows and tested unit. Found after services were performed.
Near Austin, TX 78717
Lou
Job Details: 05/01/2019
DISHWASHER KITCHENAID KDTM404ESS2 "arrived on site to inspect dishwasher noises. Upon further inspection, I found the element was badly warped in the front and it was hitting the lower spray arm during wash. I attempted to mend the element back to normal and tested the unit. No error codes showed in diagnostics and the unit operated as designed. At the end of testing, I found that the element had warped some more, but was not hitting the spray arm. Also, I found burn marks on the spray arm. I am ordering the element and lower spray arm . No water leaks observed during service.; ordrng 1 W10703867 (heater) and 1 W10860176 (arm-spray)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/01/2019
DRYER GE GTD033EASK0WW "Arrived on site to replace motor and blower assembly, after replacing, unit tested good."
Near Austin, TX 78702
Wesley
Job Details: 05/01/2019
WASHER WHIRLPOOL WED7500VW2 Arrived onnsite and found unit drive motor not functioning and drum not rotating.. ; ordrng 1 8182471 (DRIVE MOTOR)
Near Austin, TX 78750
Cliff
Job Details: 05/01/2019
MICROWAVE WHIRLPOOL UMV1160CB3 arrived on site to diagnose a microwave with a damaged door. Tested unit and found microwave door cracked and upper right hand corner. Replaced microwave door and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Steve C.
Job Details: 05/01/2019
DRYER MAYTAG MEDB766FW0 Arrived on site for the units door is not closing properly. Found the strike has a wide opening. Adjusted the strike and tested the unit. Unit is working properly and advise customer to clean air vents every six months. Advise customer when using the steam function it has to be medium to large size load.
Near Cedar Park, TX 78613
Lou
Job Details: 05/01/2019
WASHER MAYTAG MHW7000XG2 "arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that the unit was leaking water near the front left corner. I placed the unit in diagnostics with no error codes showing. The unit operated as designed with no leaks observed. I removed the front portion of the bellow and found where water had leaked and there was oxidation residue on the bottom of the dispenser assembly at the front of the unit/part. Also found water residue down the inside of the front panel, on the door hinge and at the bottom of the unit in the front left corner (photos). I found that the dispenser drawer is leaking. . Also found that water was constantly running into the tub from the dispenser tube even after I stopped diagnostics. I am ordering a valve, dispenser assembly, . No water leaks observed during service. .; ordrng 1 W10351808 (DISPENSER HOUSING ASSEMBLY) and 1 W10351808 and 1 WPW10247306 (valve)"
Near Leander, TX 78641
James
Job Details: 05/01/2019
COOKTOP WHIRLPOOL KGCU467VSS02 Arrived on site and tested operation. Adjusted flames to proper height and verified operation. Unit tests good. Job complete
Near McQueeney, TX 78123
Robert
Job Details: 05/01/2019
RANGE WHIRLPOOL KDRS483VSS03 Arrived on job for complaints of no oven heating. Found the terminal block damaged. . ; ordrng 1 WP9761958 (block-term)
Near Waco, TX 76710
Al
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived to inspect side by side not cooling. Verified complaint and removed and notice a massive ice buildup in the freezer cabinet. Removed panel and noticed the evaporator motor was not working.Removed and replaced the motor, reassembled unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE"