Near Austin, TX 78701
Scott
Job Details:
08/02/2019
RANGE KITCHENAID KSGG700ESS0
Near Cedar Park, TX 78613
Lou
Job Details:
08/02/2019
MICROWAVE GE JVM1750SM1SS
"arrived on site to install previously diagnosed and ordered part. I removed and replace the hood thermostat and when I plugged the unit in the vent fan came on without turning the unit on. I unplugged the unit and removed the thermostat am ordering the hood thermostat and a CNOTE-AUTHORIZATION for the thermostat and the heating components..mag, cap & diode. Office to schedule return service. Unit was left unplugged; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB27X10194 (transformer thermost)"
Near Round Rock, TX 78665
Joel G.
Job Details:
08/02/2019
MICROWAVE WHIRLPOOL WMH32519FS0
Arrived on site to diagnose microwave shutting off. Found faulty cord. All is fine now.
Near Georgetown, TX 78633
Jonathan S
Job Details:
08/02/2019
DRYER SAMSUNG DV40J3000EW/A2
Arrived on site for dryer having odd odor. Tested unit on time dry and high heat. Found unit operating. Disassembled unit and inspected all components. All checked good. Had customer see unit completely broken down. Assembled unit and tested. Spoke with customer on venting. All tested good.
Near Round Rock, TX 78681
Cliff
Job Details:
08/02/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00
Arrived on site to diagnose a refrigerator that is not cooling properly. Found power draw issues through dispenser control as it is not turning off properly. Also noted right side fresh food door gasket torn and ice build up on RC evaporator due to thermistor failure. All three parts will need to be replaced to complete repairs. I also advised homeowner to call unit 24 hours prior to repair to ensure proper operation after repair is complete.; ordrng 1 W10407212 (gasket-fip)
Near Round Rock, TX 78664
Joel G.
Job Details:
08/02/2019
RANGE WHIRLPOOL WOS72EC0HS01
"Arrived on site to diagnose wall oven not hooking up to WiFi automatically after a power surge and display not working either. It is working fine at this point. Called source spoke w/ Bruce, who says this is completely normal to do this and will have to manually set up WiFi again and reset power to the unit. File#7725504917."
Near Canyon Lake, TX 78133
Kevin
Job Details:
08/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site to replace mullian Diagnosed on previous visit, after replacement found water underneath fresh food drawers. There is a small amount of ice in the right hand rear corner, removed ice and found liner is being punched through from underneath. Took pictures. The same thing on the left-hand side but not as pronounced. Liner can’t be replaced. No water leaks detected at time of service, Spoke with tech line a second time and they want a liner patch added. ; ordrng 2 8212572 (repair kit)s"
Near Elgin, TX 78621
Steve C.
Job Details:
08/02/2019
MICROWAVE MAYTAG MMV4206FB5
"Arrived on site for the unit is not heating. Tested the unit and found there is 123 V to the transformer. Replace the magnetron, capacitor, and diode and tested the unit. Unit works properly and job complete."
Near Elm Mott, TX 76640
Arthur B.
Job Details:
08/02/2019
DRYER MAYTAG MEDB835DW4
"Arrived onsite to replace motor on dryer from prior tech’s diagnosis. Upon removal of motor, did not have replacement motor on hand. Will need to reorder motor. Reassembled unit.; ordrng 1 W11126010 (motor-drve)"
Near Austin, TX 78749
Luis
Job Details:
08/02/2019
FREEZER WHIRLPOOL WZF34X18DW03
"Arrived on site for loud noise. Found loud noise from compressor compartment removed compressor cover,found suction line vibrating against cabinet. Adjusted suction line away from cabinet noise no longer present"
Near Lakeway, TX 78734
Andy
Job Details:
08/02/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2
"Arrived on site for ice machine not making ice and humming noise. Tested and inspected unit and found water leak at inlet dripping on drain pump and that drain pump has failed and is humming on but not moving any water. Attempted to tighten hose at inlet and it reduced leakage but did not stop it completely. Shut off water at sink valves as it does not have shut off valve for unit only. Instructed customer on unit, On use and care and proper maintenance."
Near Lakeway, TX 78734
Andy
Job Details:
08/02/2019
REFRIGERATOR KITCHENAID KRSC503ESS01
Arrived on site for refrigerator making noise. Tested and inspected unit and found copper tubing in back of unit rubbing when compressor is in high speed. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details:
08/02/2019
RANGE WHIRLPOOL KERS807SSS04
arrived on site to install previously diagnosed and ordered part. I removed and replaced the front left burner switch and tested. Unit operated as designed.Job completed.
Near Austin, TX 78727
Andy
Job Details:
08/02/2019
DISHWASHER WHIRLPOOL DU810SWPU0
Arrived on site for dishwasher not advancing. Tested and inspected unit and found failed pump and motor assembly. Contacted office and got authorization. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78723
Scott
Job Details:
08/01/2019
DISHWASHER MAYTAG MDB4949SHZ0
"Arrived on site for missing lower spray arm and loose sump cover . Someone had found spray arm . Reinstalled cover and spray arm . Didn’t test ,unit is on display on floor . Job complete ."
Near Austin, TX 78745
Ron
Job Details:
08/01/2019
WASHER WHIRLPOOL WTW4955HW1
"Arrived onsite for a not draining complaint, performed diagnostics only error code stored was a f8e1 long fill. Determine washer did not have any cold water supply to the washer faucet was on but no water coming thru hose . Removed cold water hose, turned on cold water received no flow. Instructed apartment complex to have cold water supply to the faucet checked"
Near Austin, TX 78703
Leonardo
Job Details:
08/01/2019
RANGE KITCHENAID KSEG700ESS3
Near Kyle, TX 78640
Kevin
Job Details:
08/01/2019
DRYER MAYTAG MEDX655DW1
"Arrived on site and found fuse has failed after replacing also found incoming power is incorrect, one leg is missing at terminal block. Customer is an electrician and will correct power to dryer. no lint buildup in dryer at time of service, job complete"
Near Buda, TX 78610
Kevin
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
"Arrived on site and found freezer is frosted over, found freezer door is not closing on the left side. Replace rail and brackets and added silicone, removed all ice and door is now operating correctly. No water leaks detected at time of service, job complete"
Near Salado, TX 76571
Joel G.
Job Details:
08/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site to diagnose fridge not level. Leveled fridge using a level as best as it could go. No leaks detected.
Near Georgetown, TX 78633
Thomas L.
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00
Installed valve and water tube. Unit now dispenses water properly.
Near Lakeway, TX 78734
Andy
Job Details:
08/01/2019
ICE MACHINE KITCHENAID KUID508ESS2
Arrived on site for ice machine not making ice. Contacted office and office instructed unit is in warranty. Tested and inspected unit and found unit not coming on or lighting up and all. Checked outlet and checked good. Found that unit controls has failed. Will need to replace controls to complete repairs. Also ordering transformer in case needed. Homeowner is out of town. Office to schedule return trip.; ordrng 1 W10865633 (CONTROL ) and 1 W11034363 (CONTROL ) and 1 WPW10485951 (TRANSFORMER)
Near The Hills, TX 78738
Paul
Job Details:
08/01/2019
REFRIGERATOR LG LSC27925ST
"Arrived onsite for the refrigerator with a no ice condition. I found the bale arm gears stripped and the idler side of the ice tray broken. The ice maker needs to be replaced. Ordering c-notes and 5989JA1005H ICE MAKER ASSEMBLY,KIT.; ordrng 1 5989JA1005H (ICE MAKER ASSEMBLY,KIT) and 1 C-NOTES (NEEDS PARTS AUTHORIZATION )"
Near Georgetown, TX 78626
Jonathan S
Job Details:
08/01/2019
DRYER SAMSUNG dv48j7700e
Near Georgetown, TX 78633
Joel G.
Job Details:
08/01/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04
"Arrived on site to diagnose wall oven not keeping temp. Temp was about 25 off. Calibrated until avg was 350 degs when set at 350 degs.. File#7725500698."
Near Leander, TX 78641
James
Job Details:
08/01/2019
COOKTOP KITCHENAID KGCU467VSS02
Arrived on site and tested operation. Customer stated that the front right burner would start ticking on low setting and eventually stopped. Tested flame and inspected burner base and cap. I found both front power burners do not stay lit properly when set to simmer. Attempted to adjust both burner and found the flame would not change. Unit will need both new burner bases and caps to repair; ordrng 2 W11106799 (burnr-head)s and 2 WPW10256034 (cap-burner)s
Near Austin, TX 78735
Ron
Job Details:
08/01/2019
WASHER WHIRLPOOL WTW4855HW1
Arrived onsite found cam not fully snapped into place. installed new cam corrected problem. performed numerous test. Washer is testing good at this time
Near Austin, TX 78746
Wesley
Job Details:
08/01/2019
DRYER GE GTX22EASK0WW
Arrived onnsite and replaced motor. Unit symptom unchanged. And was advised that Timer should be replaced. ; ordrng 1 WE04X25280 (timer)
Near New Braunfels, TX 78130
Brandon
Job Details:
08/01/2019
OVEN KITCHENAID KODC304ESS00
"Arrived on site for customer complaint of oven being dead, found failed thermal fuse, ordering fuse. ; ordrng 1 W11025102 (fuse-thrml)"
Near Kyle, TX 78640
Kevin
Job Details:
08/01/2019
DRYER MAYTAG MEDB765FC0
"Arrived on site and inspected dryer and found it is not starting for customer. Explained that dryer start button needs to be held down until it begins. Excessive pressure on the button can also cause it not to start. Customer is now comfortable with its operation. No further repair is needed at this time, no lint buildup in dryer at time of service, job complete"
Near Georgetown, TX 78626
Joel G.
Job Details:
08/01/2019
REFRIGERATOR GE PSHF9PGZBCBB
Arrived on site to diagnose fridge leaking when dispensing water from underneath. Ran the dispenser and found water line getting brittle due to machine compartment getting too hot. Condenser fan motor not spinning fast enough to allow proper heat removal and causing water to get brittle. Previous servicer installed a John guest fitting on water line which isn’t proper repair since entire water line was brittle. Water tank assy is part of water line and condenser fan motor needs replaced. ; ordrng 1 WR17X11440 (water tank assm) and 1 WR60X10209 (motor dc cond fan)
Near Lakeway, TX 78738
Leonardo
Job Details:
08/01/2019
OVEN WHIRLPOOL WOD51EC0AS05
Arrived on site to test unit for upper and lower oven lights staying on. Test unit and found upper and lower lights stying on. Found bad console will order new console W10864157 ; ordrng 1 W10864157 (CONSOLE )
Near Austin, TX 78738
Leonardo
Job Details:
08/01/2019
COOKTOP KITCHENAID KCGS556ESS02
Arrived on site to test unit for burner not igniting right away. Found burner not sitting correctly making gas come out from bottom making unit not ignite. Secured burner correctly test unit and unit test good job complete.
Near Harker Heights, TX 76548
Al
Job Details:
08/01/2019
DISHWASHER IKEA IDT930SAGX0
"Arrived to inspect dishwasher still cutting off during the cycle.Confirmed the complaint during and had unit shut off twice during diagnostics test mode.Unplugged dispenser and optical sensor and unit completed.Problem still happening, so called tech line SR #7725494351.Advised to replace control panel, optical and control.Unit now operates as designed.All water lines were dry at the time of service.Job complete"
Near Kyle, TX 78640
Kevin
Job Details:
08/01/2019
WASHER AMANA NTW4516FW2
"Arrived on site and inspected washer and found pressure hose is loose on control board, after reconnecting washer is operating normally, ran a calibration cycle and then all cycles on manual operation. No further repair is required at this time, no water leaks from connections at time of service"
Near Austin, TX 78745
Luis
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRS312SNHB00
arrived on site for loud noise. Found evaporator cover vibrating against housing adjusted housing and cover reassembled unit powered unit on noise no longer present.
Near Austin, TX 78745
Luis
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived on site for no cool in fresh food. Found damper not fully opening,weak air flow from fan motor. Installed new fan motor and damper,checked air flow good,checked damper operation good. Unit working as designed."
Near Austin, TX 78728
Andy
Job Details:
08/01/2019
DRYER WHIRLPOOL WED9470WW1
Arrived on site for dryer not heating. Tested and inspected unit and found failed thermistor. .; ordrng 1 WP8577274 (THERMISTOR )
Near Dripping Springs, TX 78620
Robert
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00
Arrived on job for complaints of not cooling. Found thermal fuse open. Replace harness and remove ice.
Near Bee Cave, TX 78733
Leonardo
Job Details:
08/01/2019
COOKTOP KITCHENAID KCGS556ESS02
Arrived on site to test unit for burner flames to low. Found unit had been converted to LP but they put the wrong orifices. Left lp kit with customer and advised him to get a Plummer to replace the orifices. Job complete.
Near Lakeway, TX 78734
Andy
Job Details:
08/01/2019
MICROWAVE KITCHENAID KOCE500EBS07
Arrived on site for oven not heating. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Austin, TX 78746
Wesley
Job Details:
08/01/2019
DISHWASHER KITCHENAID KUDE40FXSS4
Arrived on site and still found oversudsing symptoms. Customer still using pods. Advised customer on use and care. Found 6/1 6/3 and 6/6 errors saved. Advised water temp must be hot at sink prior to running of a loud. Advised not use pods and to use small amount of liquid DW detergent. Rinse aid needed also.
Near Cedar Park, TX 78613
James
Job Details:
08/01/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
Arrived on site and tested operation for lights turning on and off and no ice production. I found that the fill tube was frozen to ice maker due to the heater being unplugged. After plugging in the heater harness the shelf lights came on and stayed on. Ice maker now functioning properly and lights working properly. Job complete
Near Austin, TX 78724
Joseph C.
Job Details:
08/01/2019
RANGE GE JGBP33CEH3CC
"Arrived on site for “no spark at cooktop” complaint. Per my previous diagnosis, removed and replaced spark module. Found front left valve faulty and leaking. Will need to replace. Front burners hard to light, due to faulty harness and ignitors. Ordering new. Office to set return schedule, due to disposition of parts and need for AUTHORIZATION.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 2 WB01K10112 (range electrode clip)s and 2 WB13K10014 (electrode)s and 1 WB18K10035 (harness hv) and 1 WB21K10082 (valve burner 270) and 1 WB28K10190 (range front orifice)"
Near Dripping Springs, TX 78620
Robert
Job Details:
08/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on job for complaints of no power. Found power supply good and dishwasher working. Checked all connections
Near Bertram, TX 78605
Thomas L.
Job Details:
08/01/2019
REFRIGERATOR KITCHENAID KRMF606ESS
Arrived on site to repair unit that will not dispense ice through the door. Inspected unit to find that the shaft had come loose from the dispenser motor. Reinstalled shaft and tested operation. The unit will now push ice through the door. All water connections were dry.
Near Austin, TX 78735
Luis
Job Details:
08/01/2019
REFRIGERATOR KITCHENAID KSSS42FMX01
"Arrived on site for no cool. Compressor not running found correct voltage to inverter,ohmed compressor all readings good. Diagnosed faulty inverter control,installed new inverter powered unit on compressor powered on unit cooling down correctly.
Near Austin, TX 78730
Andy
Job Details:
08/01/2019
MICROWAVE KITCHENAID KMBS104ESS02
Arrived on site for microwave start button not working. Tested and inspected unit and found UI not responding as designed. Will need to replace UI panel and controls to complete repair. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11197501 (PANEL CONTROL )
Near Austin, TX 78741
Ron
Job Details:
08/01/2019
WASHER MAYTAG MVWC565FW1
Near New Braunfels, TX 78132
Brandon
Job Details:
08/01/2019
DISHWASHER JENN-AIR JDTSS244GP0
"Arrived on site for customer complaint of top shelf falling down, found broken tracks, I replaced tracks, unit tested good."
Near New Braunfels, TX 78132
Brandon
Job Details:
08/01/2019
DISHWASHER KITCHENAID KDPE234GPS0
"Arrived on site for customer complaint of unit not draining, found garbage disposal recently installed and the plug was not taken out, I removed the plug, unit tested good.
Near Austin, TX 78758
Tyler B.
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00
"Arrived on site for unit with ice build on on the bottom , found ice maker fill tube not fully on causing water to spray in multiple directions. Found it froze evap motor, removed all ice, corrected fill tube and replaced evaporator motor, tested unit on cooling and ice filling and checked good, no leaks on site"
Near Austin, TX 78723
Joseph C.
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Arrived on site for “noisy operation and tripping breakers” complaint. Inspected unit and found compressor to be louder than normal. Found no other issues with unit and could not duplicate breaker tripping. Compressor ohms out correctly. Temps are normal. Ordering new compressor, evaporator, dryer and access valve. Will need sealed system tech and two hour call, for next visit. No leaks detected, at time of service. Office to set return schedule, due to request for two hour call and sealed system tech.; ordrng 1 876765 (mtg kit) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10309988 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)"
Near Georgetown, TX 78626
Arthur B.
Job Details:
08/01/2019
RANGE WHIRLPOOL WFG550S0HZ1
"Arrived onsite for customer complaint of freestanding range not heating properly. When arrived preheated oven to 350F and observed a batch of cookies bake. Used temperature probe to monitor temperature. During baking of the cookies, found temperature maintained 335F and did not reach 350F. When time was completed (13 mins), cookies still were not done. Attempted to calibrate unit. Unit will not enter temperature calibration. Unit will need new control to complete repair.No gas leaks detected at time of service.; ordrng 1 W11258611 (cntrl-elec)"
Near Kyle, TX 78640
Kevin
Job Details:
08/01/2019
WASHER MAYTAG MVWB765FC3
"Arrived on site and inspected washer and found control panel start button is unresponsive, disconnected the control panel and harness and after resetting connection function has returned to washing machine. No further repairs required at this time, no water leaks from connections at time of service, job complete."
Near Austin, TX 78745
Luis
Job Details:
08/01/2019
REFRIGERATOR FRIGIDAIRE FGUS2642LF0
"Arrived on site for no ice. Advanced icemaker,icemaker would power off while advancing diagnosed failed icemaker.Ordering icemaker ; ordrng 1 241798231 (ICEMAKER)"
Near Austin, TX 78749
Ron
Job Details:
08/01/2019
DRYER WHIRLPOOL WGD92HEFW1
"Arrived onsite for chattering noise / determined had slight rocking from the right front corner to the left rear corner. I adjust left rear leveling leg / resolved the noise complete. Customer was complain about the dryer was heating / stating it takes 2 cycles. The noise returned after dryer cooled down . I contacted Whirlpool Austin sr7725494937 advised if noise is coming from the right rear we need to order the right side panel. Placed office will reschedule, ; ordrng 1 W11310043 (panel)"
Near Fort Hood, TX 76544
Al
Job Details:
08/01/2019
DRYER WHIRLPOOL WED7500GC0
"Arrived on site. Checked dryer for no operation. Found display with no light and no response. Checked voltage at wall outlet and terminal block? Verified voltage at both locations. L1-L2 128vac. L1-N 20 vac. L2-N 119vac. Took pictures, illustrated on leave behind and informed neighbor. Job complete"
Near Austin, TX 78751
Wesley
Job Details:
08/01/2019
WASHER KENMORE 795.404419
Arrived on site and determined washer to be operating safely. With no smoking or operational problems. All checks good.
Near Buda, TX 78610
Kevin
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
"Arrived on site and inspected refrigerator and found ice dispenser door is not operating, removed UI and found dispenser motor harness is not attached. After resetting dispenser door is now operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78741
Luis
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Arrived on site for no cool. Diagnosed leak in system,oil smell in freezer. Removed evaporator,installed a new evaporator and a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly,checked water connections no leaks."
Near Austin, TX 78759
Wesley
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL GSC25C4EYY01
Arrived on site and replaced icemaker and attempted to replace water fitting for icemaker unsuccessfully. In the attempt I removed dispenser water line to make room. Unable to insert lines beyond certain point in lower door. To repair will need new fitting AND new water line through door to dispenser. Both kinked and damaged in repair attempt. SK only for return per DW. Advised customer water had been turned off due to possible leak and that part sent was defective. and 1 WATERLINE (FOR WATER DISPENSER) and 1 WPW10347034 (fitting)
Near Bertram, TX 78605
Cliff
Job Details:
08/01/2019
DISHWASHER WHIRLPOOL WDF330PAHB2
Arrived on site to diagnose a dishwasher that will not turn on. Found burnt neutral connection in junction box under dishwasher. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details:
08/01/2019
REFRIGERATOR LG LMXS30776S
Arrived on site to receive help with re-diagnosing unit that will not dispense water at the door. Tested to find High resistance isolation solenoid valve.; ordrng 1 WPW10270395 (valve)
Near Cedar Park, TX 78613
James
Job Details:
08/01/2019
REFRIGERATOR KITCHENAID KRSC503EBS01
Arrived on site and tested operation. I found the fresh food lights not coming on except for the air tower lights. I found the upper light has failed causing lights to cut off. Installed new light and tested. Unit tests good. Job complete
Near Buda, TX 78610
Robert
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03
Arrived on job for complaints of half of light module not lit. Confirmed half is out will need new module. ; ordrng 1 W11125428 (cntrl-elec)
Near New Braunfels, TX 78132
Brandon
Job Details:
08/01/2019
REFRIGERATOR KITCHENAID KRFF305ESS02
"Arrived on site for customer complaint of dent in door, I replaced right side door, unit tested good."
Near Lakeway, TX 78734
Andy
Job Details:
08/01/2019
WASHER MAYTAG MVWX655DW1
Arrived on site for washer not cycling properly. Checked for error codes and found none. Tested unit in automatic test mode and all operations are normal. Checked how far drain hose and checked good. Found that control has failed.no water leaks present at time of service.; ordrng 1 W11116592 (CONTROL )
Near Austin, TX 78738
Leonardo
Job Details:
08/01/2019
OVEN WHIRLPOOL WOS51EC0AS
Arrived on site to test unit for bake not working. Reset board by turning power off to unit for 3 minutes. Test unit after power and unit test good job complete.
Near Austin, TX 78746
Wesley
Job Details:
08/01/2019
DISHWASHER WHIRLPOOL WDF550SAHS0
Arrived on site and found good function and no heating problems. Advised customer on findings. All checks good. Unit is now operating as designed.
Near Cedar Park, TX 78613
James
Job Details:
08/01/2019
MICROWAVE KITCHENAID KMBS104ESS02
Arrived on site and tested operation. I found that the right side of console not responding to input. Accessed harnesses and control and found all connections secure. Unit will need new console to repair. ; ordrng 1 W11197501 (CONSOLE)
Near Taylor, TX 76574
Steve C.
Job Details:
08/01/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrive on site for the unit top rack will not pull out. Found the wheels on the adjusters are broken. Use the adjuster kit and found there was a missing part. Will need to order the adjuster kit. ; ordrng 1 W10712395 (adjuster)
Near San Marcos, TX 78666
Brandon
Job Details:
08/01/2019
RANGE WHIRLPOOL WFG510S0AW2
"Arrived on site for customer complaint of error code, found faulty control board, I replaced control, unit tested good.
Near Killeen, TX 76549
Al
Job Details:
08/01/2019
WASHER WHIRLPOOL WTW4616FW2
"Arrived on site. Checked washer for no operation. No lights from control, will not enter diagnostics. Verified voltage at wall. Washer full of water. Found failed drain pump which shorted control. Replaced drain pump and control. Tested washer. All functions check good. No water leaks present. Job complete"
Near Killeen, TX 76549
Al
Job Details:
08/01/2019
DRYER WHIRLPOOL WED4616FW0
"Arrived on site. Checked dryer for no operation. Found motor turning but drum not rotating. Disassembled dryer and found front plastic drum glide loose and causing friction on drum. Found idler pulley had come out of its slot on base of dryer belt just hanging loose. Refit front glide, installed idler pulley and belt. Tested functions and all checks good. Job complete"
Near Johnson City, TX 78636
Robert
Job Details:
08/01/2019
WASHER WHIRLPOOL WFW6620HW0
Arrived on job for complaints of leaks from detergent drawer. Confirmed leaks and replaced drawer. Test operation no leaks detected at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details:
08/01/2019
DISHWASHER GE GDF510PSMSS
"Arrived on site to install previous diagnosed parts. Removed failed manifold and spray arm, installed new. Tested spray arm. All tested good, no water leaks present."
Near Georgetown, TX 78633
Thomas L.
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL KRSC503EBS01
Arrived on site or ice clumping in ice bin. Found small ice blockage and filled tube causing water to spray. Removed and all operations are normal. All water connections are dry.
Near Austin, TX 78717
James
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL GC5SHEXNB03
Arrived on site and inspected unit. I found that the ice door mount has broken causing warm air to enter freezer. Installed new ice door kit and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78633
Joel G.
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL ED5FVGXSS04
"Arrived on site to diagnose fridge cycling on and off too often. Found 39 degs in ff side and 1 deg in the frz. Temps are fine. I found condenser heavily plugged with hair, cleaned condenser. Temps are normal and cycling of fridge is just trying to keep temp doesn’t mean something is faulty with fridge however. All is normal at this time. No leaks detected."
Near Austin, TX 78750
Lou
Job Details:
08/01/2019
COOKTOP FRIGIDAIRE FFGH3054USA
"arrived on site to inspect range oven door hinges. Upon further inspection, I found the left door hinge was popped in and didn’t have the safety lock engaged. I was able to get the hinge extended and lock it in place and reinstalled the door. Tested the door and it functions properly. No gas leaks detected during service, job completed."
Near New Braunfels, TX 78132
Brandon
Job Details:
08/01/2019
DISHWASHER MAYTAG MDB8989SHZ0
"Arrived on site for customer complaint of unit not washing, found faulty float switch, I replaced switch, unit tested good."
Near Austin, TX 78725
Scott
Job Details:
08/01/2019
DRYER WHIRLPOOL WGD4950HW0
"Arrived on site for no heat dryer . Checked all thermostats checke normal . Found ignited pitted ,cracked and burned marks . Will return with igniter . No gas leaks present at time of service . Please call to set return .
Near Georgetown, TX 78626
Joel G.
Job Details:
08/01/2019
REFRIGERATOR MAYTAG MFI2568AES
"Arrived on site to diagnose fridge not coming on. Verified 120 vac at the outlet. Plugged unit back in and ice chute opened and closed but still no operation from main board. Main board needs replaced. When sliding fridge back, UI came on just shortly with no other operations, so unit may have other issues going on with it but can’t verify until board gets replaced.
Near Pflugerville, TX 78660
Arthur B.
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived onsite for customer complaint of French door refrigerator not making ice intermittently. When arrived, found ice bin 1/2 full. RC @37F,FC @1F. Tested icebox fan on test 36. Fan is working. Test 56 shows no error codes for icemaker. Advised customer to use fast ice feature to maintain ice. Customer does have small children and advised door is open and closed many times throughout the day. Advised if icemaker is harvesting to wait until complete before opening door. Ice maker will then delay if door is opened. Customer agreed. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details:
08/01/2019
DRYER WHIRLPOOL WED9200SQ0
arrived on site for unit that is not heating once again. Found unit to have open thermostat cut offordrng 1 279973 (cutoff-tml)
Near Manor, TX 78653
Joseph C.
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL GS5SVAXVB00
"Arrived on site for “ice not dispensing” complaint. Inspected unit and found dispenser motor rusted and locked up. Removed and replaced dispenser motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78745
Ron
Job Details:
08/01/2019
WASHER MAYTAG MVWB835DW3
"Arrived onsite to install previously diagnosed parts, installed console and main control board. I calibrated board in test mode. Washer tested good"
Near Cedar Park, TX 78613
Lou
Job Details:
08/01/2019
MICROWAVE KITCHENAID KBHS109SSS05
"arrived on site to install previously diagnosed and ordered part. Due to a lack of voltage from the filter board, I removed and replaced the filter board and turned the power on to the unit and still nothing. I contacted Techline and spoke to David and advised him that I had checked voltage at the power source, fuse, control and UI ad all checked good. David advised to check voltage at the UI from the transformer and when I did, I wasn’t getting enough voltage. David has me check voltage at the black wire going to the transformer and I got 120V and then the white wire ad I got .4V. David advised that the problem with the unit is a bad neutral at the power source. When I checked the incoming voltage, I found 243V between black/red, 242V between red/white and only 97V between back/white. I advised the customer of my findings and advised that they would need to have an electrician look at the breaker. Customer advised that they recently had the breaker b
Near Austin, TX 78732
Andy
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00
"Arrived on site for refrigerator not dispensing water and not cooling. Tested and inspected unit and found failed valves, housing and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Pflugerville, TX 78660
Arthur B.
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Arrived onsite for customer complaint of French door dual evaporator refrigerator not cooling properly. Found RC evaporator all frosted over. Removed evaporator cover and defrosted evaporator using steamer. Installed new evaporator cover and verified proper installed of thermistor. Set defrost to 8hr in diagnostics 124. Reassembled. Unit began cooling as intended. All water connections were dry at time of service.
Near Blanco, TX 78606
Robert
Job Details:
08/01/2019
REFRIGERATOR KITCHENAID KSC24C8EYY04
Arrived on job for complaints of no water found line from reservoir frozen. Cleaned ice and insulated line to keep from freezing.
Near Buda, TX 78610
Kevin
Job Details:
08/01/2019
OVEN WHIRLPOOL WOC54EC0HS00
"Arrived on site and reset Connections and power to control panel, it is now operating properly, no saved error codes. Oven is now working correctly it is not hooked up to Wi-Fi and customer is aware that this may cause oven to reset clock when attempting an update. No further repair is required at this time, job complete."
Near Kingsland, TX 78639
Cliff
Job Details:
08/01/2019
DRYER WHIRLPOOL WED5620HW0
Arrived on site to replace control panel for dryer. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Joel G.
Job Details:
08/01/2019
REFRIGERATOR GE PFE29PSDCSS
"Arrived on site to diagnose fridge not cooling. Verified no compressor or condenser fan motor operation. Called source spoke with Charles, and says to replace inverter first if still same issue, replace compressor. Also, condenser fan is not getting the constant 12 vdc from main board on conJ9. Main board and inverter need replaced and possibly compressor.
Near Copperas Cove, TX 76522
Al
Job Details:
08/01/2019
WASHER WHIRLPOOL WFW8640BW0
"Arrived on site. Checked washer for loud spin. Found stored error codes for drain, fill volume, lock and load detected during clean cycle. Found hot water fill volume is low, drain pump is functional. Inspected wash basket and found excessive play in basket and shocks worn because of basket movement. Made sure rotor bolt was not loose or broken. Bearing is failing. Will need tub assy, shocks, and valve. 2 techs/2hrs and authorization for repairs. No water leaks present.; ordrng 1 AUTHO/2TECH and 1 WPW10435242 (VALVE) and 1 WPW10737541 (TUB ASSY)"
Near Georgetown, TX 78628
Joel G.
Job Details:
08/01/2019
OVEN WHIRLPOOL WFE515S0ES1
"Arrived on site to install part ordered by previous tech. Replaced and unit still throws F9E0 error code. Called source spoke with, had me check all wire voltages and verified all is normal. I found an open bake element from board. Asked source if this could have thrown the error code and he says yes since it’s sensing an open circuit. Need to replace bake element. ; ordrng 1 WP9755770 (elmnt-bake)"
Near Del Valle, TX 78617
Scott
Job Details:
08/01/2019
WASHER MAYTAG MVWB865GW0
"Arrived on site for no response controls . Found console and control completely dead . Replaced console and control board . Couldn’t find any shorts , outlet checked normal . Ran calibration and test wash all checked normal . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Jonathan S
Job Details:
08/01/2019
REFRIGERATOR GE GFSS6KKYCBB
"Arrived on site for refrigerator not cooling in fresh food section. Inspected unit and work area. Found ice buildup on RC evaporator. Performed diagnostics mode and measured resistance on defrost element at control and found 110 ohms. Measured defrost sensor and found opened. Per manufacturer recommends to replace evaporator cover when removing. Removed ice from evaporator and evaporator cover. Removed defrost sensor and evaporator fan assembly. Installed new. Tested operation. All tested good, no water leaks present.
Near Austin, TX 78725
Scott
Job Details:
08/01/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
"Arrived on site for fridge leaking . Found shut off valve is leaking when turned on . Unit itself is checking normal , no water leaks detected with fridge . Customer is going to have a plumber fix shut off valve . Job complete ."