Near Pflugerville, TX 78660
Joel G.
Job Details: 08/27/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose range door coming apart. Found faulty panel. Repaired and verified operation. No leaks detected.
Near Round Rock, TX 78665
Al
Job Details: 08/27/2019
MICROWAVE WHIRLPOOL WMH73521CS5
Near New Braunfels, TX 78132
Robert
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on job for complaints of no cooling. Ran diagnostics and everything checked out ok. Found that the compressor is making an humming noise. Called tech line and they stated that if the discharge line is extremely hot that there is a low side leak. Checked discharge line and it’s extremely hot to the touch. So there is a sealed system issue per tech line Sr # 77725707556. Will need sealed system technician for repairs. Ordered parts. ; ordrng 1 CNOTE (SEALED SYSTEM TECHNICIAN FOR REPAIRS ) and 1 TJ90SF8404 (PROCESS TUBE) and 1 W10865322 (evaporator) and 1 W11025999 (compressor) and 1 W11035643 (evaporator) and 1 WPW10143759 (dryer)
Near Round Rock, TX 78665
Al
Job Details: 08/27/2019
MICROWAVE WHIRLPOOL WMH31017HB0 "Arrived to inspect microwave not heating.Use a coffee cup to do the 2 minute water cup test and unit tested as designed.Customer advised the unit heats, but shuts down after approximately 6-7 minutes of constant operation.Customer advised the unit preformed all test as designed.Job complete."
Near Austin, TX 78724
Tyler B.
Job Details: 08/27/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TD3 "Arrived on site for unit making popping noise, found noise to be coming from def timer. Replaced and tested good."
Near Austin, TX 78750
Paul
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite for the refrigerator leaking water by the filter. I found the reservoir leaking. The reservoir needs to be replaced. I replaced the reservoir and tested the unit. The unit is working as designed and there were no other water leaks present at the time of service. Call complete.
Near Leander, TX 78641
James
Job Details: 08/27/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and installed new regulator with thread sealant. Tested for gas leaks with gas detector and bubble solution. No leaks detected after repair. Job complete
Near Austin, TX 78738
Andy
Job Details: 08/27/2019
OVEN JENN-AIR JGRP548WP02 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78730
Paul
Job Details: 08/27/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the cavity thermostat and tested the unit. The unit is working as designed. Call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site to place previously ordered parts for refrigerator. Replaced main control and tested unit. Found all this fully functional and icebox fair running normally. No other repairs are needed and don’t leaks were found at time of service.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/27/2019
WASHER WHIRLPOOL WFW9550WL "Arrived on site to diagnose washer shaking. Found unit very unleveled and causing excess vibration. I leveled unit using a level. Pedestal can also be reason for excess shaking, washer itself is fine though and isn’t reason of excess shaking. No leaks detected. Drain is secure."
Near Austin, TX 78717
Lou
Job Details: 08/27/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect oven with paint chipping off. Upon further inspection, I found that there is a spot at the opening of the door that is chipping. It’s approximately 3 1/2 inches in length and the largest spot is approximately 1/2 wide. I contacted Techline and spoke to Leon and advised him of my findings. Leon provided a part number for touchup paint and advised the leave it with the customer and apply 2-3 coats and by applying a lot, it shouldn’t continue to chip off. Leon provided File #7725713097. I advised the customer of the advice from Techline. I am ordering the correct touchup paint and CNOTE-LSO PER CUSTOMER REQUEST ; ordrng 1 CNOTE (LSO PER CUSTOMER. REQUEST ) and 1 W10803163 (touch-up)"
Near Austin, TX 78758
Andy
Job Details: 08/27/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not filling. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. Noted small water leak at house valve coming from valve itself. Customer stated that they know of issue as installer pointed it out and that plumber needs to address it.
Near Austin, TX 78723
Tyler B.
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for unit no cooling. Found evap built with extreme ice . Unit will need to be defrosted for 24hr before repair. Signed waiver, no leaks on site; saved tckt"
Near , TX 78669
Brandon
Job Details: 08/27/2019
DRYER MAYTAG MED8200FW2 "Arrived on site for customer complaint of noise issues, found rattling noise coming from blower wheel housing, I added dryer pads from truck stock, unit tested good. Part number w11113654"
Near , TX 78610
Robert
Job Details: 08/27/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on job for complaints of dishwasher not drying properly. Found during testing that the dispenser is not dispensing the drying agent properly. Replaced dispenser with new one and tested good and no leaks detected. Complete
Near Austin, TX 78758
Andy
Job Details: 08/27/2019
DISHWASHER MAYTAG MDB4949SHZ Arrived on site for dishwasher no operations. Tested and inspected unit and found issues with latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78749
Luis
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Found damaged and faulty ice bin,installed new ice bin assembly"
Near Andice, TX 78628
Cliff
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site to diagnose a refrigerator with discoloration on stainless. Found unit has not been cleaned at this time with stainless steal cleaner. Advised homeowner on best product to use to clean the refrigerator and restore the finish.
Near Georgetown, TX 78626
Lou
Job Details: 08/27/2019
DRYER MAYTAG MGDE400XW1 "arrived on site to inspect dryer noises. Upon further inspection, turned the unit on and immediately, it began to make a loud squeaking noise. I removed the lower panel and found lint in the unit. The customer advised that the unit has never had the dryer repair kit replaced. I removed the front panel and drum and found that the idler pulley wheel barely moved as did the rollers.I removed and replaced all four rollers, the idler pulley and belt and cleaned the lint from the unit. I put the unit back together and tested ad it operated as designed with no abnormal noises. No lint observed at the end of service, job completed."
Near , TX 78610
Robert
Job Details: 08/27/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of dishwasher not turning on. Found that the neutral wire was not connected to the power supply. Connected neutral wire and dishwasher tested good. Complete.
Near Georgetown, TX 78628
Lou
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Arrived onsite to install new compressor to SxS refrigerator from my prior visit’s diagnosis. Removed and replaced compressor,dye drier using braising methods. Vacuumed unit to -25psi. Charged with 5.3oz of R134a refrigerant. Removed and replaced broken filter housing. Reassembled. Unit began cooling immediately. No other issues found. All water connections were dry at time of service."
Near Kingsland, TX 78639
Cliff
Job Details: 08/27/2019
RANGE WHIRLPOOL WFC310S0EB3 Arrived on site to diagnose an oven that is not heating. Tested unit and found main control board failed. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Taylor, TX 76574
Steve C.
Job Details: 08/27/2019
WASHER WHIRLPOOL MHW5500FW1
Near San Marcos, TX 78666
Robert
Job Details: 08/27/2019
DRYER MAYTAG MEDC465HW0 Arrived on job for dryer making noise. During testing could not duplicate the noise dryer tested good. Complete.
Near Round Rock, TX 78664
Lou
Job Details: 08/27/2019
DISHWASHER AMANA ADB1000AWB1 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I removed the lower toe plate and turned the unit on. As soon as the unit filled with water and began to wash, I found a small drip/leak coming from the sump/motor assembly. When I placed the unit in drain mode, I found even more water leaking from the unit, but I could not find where the water was coming from. It appears that it’s either coming from the drain pump/collector area or the drain hose itself. I am ordering the pump inlet hose, collector, separator funnel, funnel seal, pump seal grommet(discontinued), washer grommet, and return with the sump/motor assembly and door gasket. Also ordering CNOTE-AUTHORIZATION.. ; ordrng 1 3369037 (grommet) and 1 3369038 (washer) and 1 3385556 (hose-drain) and 1 CNOTE (AUTHORIZATION ) and 1 W11189178 (HOSE) and 1 WP3369178 (ball-check) and 1 WP3374077 (hose-drain) and 1 WP8520839 (separator) and 1 WP8520841 (funnel-sep) and 1 WP8520843 (s
Near New Braunfels, TX 78130
Robert
Job Details: 08/27/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on job for complaints of dispenser not closing. Found that the latch and lever were no good. Replaced both parts with new and tested good. No leaks detected complete.
Near Georgetown, TX 78633
Steve C.
Job Details: 08/27/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for the unit tub is damaged. Found the unit is dented on the right side wall of the tub. Also found the tracks are defective as well. But also found the new tub is damaged. Will need to order a new tub and new tracks. Office will need to reschedule customer.; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 1 WPW10681506 (tub-dishwr)
Near New Braunfels, TX 78130
Robert
Job Details: 08/27/2019
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of water level issue. Ran diagnostics and calibration and everything tested good water level is at appropriate level per manufacturer specifications. Complete.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/27/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on site and replaced parts diagnosed by tech line on previous visit, customer will again monitor refrigerator see if freezing in crispers improves. If it does not tech line will need to be contacted again. Cabinet installers did not leave enough space on the left-hand side to be able to grab refrigerator and pull it forward. Removed top panel by tilting refrigerator forward. No water leaks from connections at time of service."
Near Killeen, TX 76549
Arthur B.
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for customer complaint of French door refrigerator not dispensing ice. Removed ice bin and found auger motor wire connection came off. Secured harness and reassembled. Tested unit. Unit now dispenses as designed. No other issues found. All water connections were dry at time of service.
Near Cedar Park, TX 78613
James
Job Details: 08/27/2019
DRYER WHIRLPOOL MGD6630HC Arrived on site and tested operation. I found unit has a loud vibration noise when running. I found the blower wheel warped and causing lint to catch on fins. Installed new wheel and tested. Unit tests good. Job complete
Near Austin, TX 78741
Brandon
Job Details: 08/27/2019
WASHER AMANA NTW4516FW3
Near Cedar Park, TX 78613
James
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site and tested operation. I found no ice production from ice maker. Jump started cycle and ice maker cycle properly. I found ice had built up on door switch not allowing switch to completely depress. Cleared ice and found unit working properly. All functions test good. Job complete
Near Austin, TX 78741
Brandon
Job Details: 08/27/2019
WASHER AMANA NTW4516FW3 "Arrived on site for customer complaint of unit not filling with water, I ran test cycle, unit would not fill, just sense, I ran calibration and retested the unit, tested good."
Near Austin, TX 78702
Scott
Job Details: 08/27/2019
WASHER WHIRLPOOL WET3300SQ2 "Arrived on site ,replaced lid switch Unit is now spinning and draining . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78724
Tyler B.
Job Details: 08/27/2019
RANGE AMANA AER6303MFS2 "Arrived on site for unit smoking and turned off. Found power cord and block and harness Burt. Will need new block harness and 4PRG power cord to complete, used wire nut of temp fix office tor rs ; ordrng 1 CNOTE (POWER CORD 4PRG) and 1 CNOTE (OFFICE RS) and 1 W11134840 (harns-wire) and 1 WPW10245259 (block-term)"
Near Kyle, TX 78640
Robert
Job Details: 08/27/2019
DRYER MAYTAG MEDB835DW4 Arrived on job to install parts ordered by previous technician. Installed new parts and dryer tested good. Complete.
Near Georgetown, TX 78633
Cliff
Job Details: 08/27/2019
WASHER LG WT1501CW Arrived on site to diagnose and washing machine with a lid that will not stay up. Tested unit and found friction closers for washer not operating properly. Both closers will need to be replaced to complete repairs. ordrng 2 ACV73730201 (CLOSER)s
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/27/2019
MICROWAVE GE CVM517P4M1W2 "Arrived on site for customer complaint of unit not heating, found high voltage issue, found shorted mag, I replaced mag, diode, and capacitor, unit tested good."
Near Austin, TX 78759
Paul
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KRFC300EBS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the dampener control and tested the unit. The unit is quiet and is working as designed. Call complete.
Near Cedar Park, TX 78613
James
Job Details: 08/27/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and found display blank on ui and will only light up lines when awakened. Unit has failed control panel and will need new control panel and control to repair. ; ordrng 1 W11351998 (CONTROL PANEL )
Near Austin, TX 78735
Luis
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for water leaking. Diagnosed icemaker solenoid energizing causing water to overfill icemKer. Installed a new water valve,tested icemaker working tested water dispenser no leaks."
Near New Braunfels, TX 78130
Robert
Job Details: 08/27/2019
WASHER MAYTAG MHW8630HW0 Arrived on job for complaints of error code F1 E8 of a valve issue. During testing found that the water valves are working good. But had an issue with the pressure sensor not working properly. Replaced pressure sensor and tested good and no leaks detected. Complete.
Near Meadowlakes, TX 78654
Cliff
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM0 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker motor failed and ice bin cracked. Both parts will need to be replaced to complete repairs. Office will need to set return date due to availability of ice bin.; ordrng 1 W11294907 (ICEMAKER) and 1 WPW10347093 (ice container)
Near Austin, TX 78739
Brandon
Job Details: 08/27/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to replace control panel ordered by previous tech, after replacing, unit tested good."
Near Austin, TX 78722
Tyler B.
Job Details: 08/27/2019
DRYER FRIGIDAIRE GLG0642AS4 Arrived on site for valve replacement. Replaced valve and checked for leaks no gas leaks on site . ordrng 1 CNOTE (OFFICE COLLECT QUOTE )
Near Bartlett, TX 76511
Al
Job Details: 08/27/2019
DRYER SAMSUNG DV42H5200EPA3 Arrived to inspect Samsung dried with no heat.Confirmed voltage at wall and got 245/123/122.Removed and replaced the assembly duct.Unit now operates as designed.JOB COMPLETE
Near San Marcos, TX 78666
Robert
Job Details: 08/27/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on job to install parts ordered by previous technician. Installed latch and control board and washer tested good no leaks detected. Complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/27/2019
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to remove Arcking supports. Touched up inside cabinet near supports with paint. This is an on occupied home.
Near Lakeway, TX 78734
Andy
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Scott
Job Details: 08/27/2019
WASHER WHIRLPOOL WFW97HEDC0 "Arrived on site for unit drain running , door staying locked . Ran diagnostics got water level sensor out of range replaced sensor .No water leaks detected at time of service . Job complete ."
Near Waco, TX 76705
Arthur B.
Job Details: 08/27/2019
DISHWASHER WHIRLPOOL WDF330PAHB1
Near Canyon Lake, TX 78132
Kevin
Job Details: 08/27/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Rived on site and replaced door motor, when motor is hooked directly to Niagara board it will open and close normally. Spoke with tech line again and they recommended ohming out wiring from all visible connections. Found brown wire connector inside box underneath door Is not centered, there is no continuity at this point. After straightening connection ice door will now open and close normally, no water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Joel G.
Job Details: 08/27/2019
COOKTOP JENN-AIR JGCP436WP01 "Arrived on site to diagnose cooktop that keeps sparking even after burner is on. Verified complaint, checked outlet to make sure there is a ground and confirmed. Ran unit again and sparking stopped but when lighting the RF burner, it doesn’t spark and can hear it sparking inside the unit itself indicating harness malfunctioning. No leaks detected.; ordrng 1 W10399615 (harns-wire) and 1 W10507834 (harns-wire)"
Near Leander, TX 78641
James
Job Details: 08/27/2019
DISHWASHER WHIRLPOOL KDTM704ESS1 Arrived on site and tested operation. Ran diagnostics and found fault for lower spray arm and drain pump. Allowed unit to run through cycle and found lower spray arm is not moving but unit is draining properly. Unit will need new wash motor and lower spray arm to repair. Installed new sump and motor and lower spray arm. Ran diagnostics and found unit working properly. Job complete
Near Wimberley, TX 78676
Kevin
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KBFS20ECMS00
Near Austin, TX 78741
Brandon
Job Details: 08/27/2019
DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of unit not heating, found blown cutoff, also found clog in vent, I replaced cut off and instructed customer to clean vent."
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/27/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site for customer complaint of soap not dissolving and unit not running found faulty wash motor, and open heating element. Ordering heater, and will use motor on return visit. 4-3 7-1 2-1 ; ordrng 1 W10703867 (heater)"
Near New Braunfels, TX 78130
Robert
Job Details: 08/27/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on job to install new part ordered by previous technician. Installed new control and tested good no leaks detected. Complete.
Near Fischer, TX 78623
Kevin
Job Details: 08/27/2019
REFRIGERATOR MAYTAG MFI2665XEB6 "Arrived on site and inspected refrigerator and found small amount of frost buildup on bottom of freezer. Inspected door and door gasket and found it is good. Added silicone around perimeter of liner where it meets refrigerator cabinet to remove any air gaps. replacing freezer door and or gasket may correct issue but without certainty it is not recommended. No further repair is recommended at this time."
Near Austin, TX 78732
Andy
Job Details: 08/27/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for refrigerator not making ice and leaking. Tested and inspected unit and found failed ice maker and fan. No water leaks present at time of service."
Near Austin, TX 78717
Lou
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator noises. Upon further inspection, I found that the FC Evap fan motor was making a vibrating/rattling noise. I remove the door/drawers and found the Evap cover installed incorrectly. I removed the cover and remounted the fan motor and reinstalled the Evap cover and the noise stopped. Advised the customer of my findings and repairs. No water leaks observed during service, job completed.
Near Cedar Park, TX 78613
Lou
Job Details: 08/27/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to install previously diagnosed and ordered parts. Due to being unable to unclog both spray arms, I removed and replaced the upper and lower spray arms and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near The Hills, TX 78738
Brandon
Job Details: 08/27/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for customer complaint of unit not making ice and water dispenser issues, I replaced ice maker, and instructed customer to replace filter. Also found freezer door was open when I arrived. Unit tested good."
Near Round Rock, TX 78665
Al
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived to inspect ice bin issue.Customer freed the unit from the unit, but there was a buildup of ice inside the container area.Used my steamer to defrost the area.After freeing the ice maker, I used my steamer to melt any blockage inside the fill tubeAll water lines were dry at the time of service.Job complete"
Near Austin, TX 78752
Tyler B.
Job Details: 08/27/2019
DISHWASHER IKEA IUD8500BX1 "Arrived on site for console replacement. Replaced console and tested good, unit now running no leaks on site Console
Near Pflugerville, TX 78660
Joel G.
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site to diagnose loose handles. Tightened and verified operations. No leaks detected.
Near Elgin, TX 78621
Steve C.
Job Details: 08/27/2019
WASHER MAYTAG MVWB835DW4 Arrived on site to replace the control and controls panel due to unit not powering on. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78759
Paul
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KSSC48QVS02 Arrived onsite for the refrigerator with the ice door not closing correctly. I found the ice door working as designed. I tried it multiple times and the separator never failed. I explained to mr that there is a pause of 5 - 7 seconds before the door closes after getting ice. I found some frost in the ice bucket around the lower part of the ice bin like that could had possibly happened from the ice boor not closing but it was also causing the auger to bust up the cubes like crushed ice and I explained how this could have possibly caused the door to jamb. I explained to Mr that the ice bin needs to be emptied every two weeks. Call complete.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/27/2019
DISHWASHER KITCHENAID KUDE40FXSS4 "Arrived on site and replaced fuse diagnosed on previous visit after replacement power is restored and all function has returned to dishwasher. No further repair is required at this time no water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Joel G.
Job Details: 08/27/2019
DISHWASHER GE GDT655SSJ2SS Arrived on site to install part I previously ordered. Found fuse open and heater checks fine. Replaced and ran diags. All is working fine. No leaks detected.
Near Austin, TX 78703
Scott
Job Details: 08/27/2019
WASHER WHIRLPOOL WFW97HEXW2 "5-2,3-4, 0-1, 6-1. Arrived on site for unit not responding to start command . Ran diagnostics . Unit will not start , got several error codes . Found MCU failed also Will need acu. Also UI is falling apart
Near Cedar Park, TX 78613
Lou
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "arrived on site to install previously diagnosed and ordered part. Due to the RC door gasket being badly mismolded, I removed and replaced the RC door and using my heat gun, I shaped the gasket. Tested the door and it is closing/sealing as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Brandon
Job Details: 08/27/2019
DRYER MAYTAG MED5500FW0 "Arrived on site for customer complaint of dryer making squeaky noise, found repair kit was needed, I replaced repair kit, unit tested good.
Near Taylor, TX 76574
Steve C.
Job Details: 08/27/2019
DRYER WHIRLPOOL WED4815EW1
Near Austin, TX 78704
Scott
Job Details: 08/27/2019
WASHER MAYTAG MHW8200FW0 "Arrived on site for moldy / discoloring bellow .replaced bellow . Ran diagnostics all checked normal ,no water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Al
Job Details: 08/27/2019
WASHER MAYTAG MVWX655DW0
Near The Hills, TX 78738
Andy
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "Arrived on site for refrigerator making noise. Upon arrival customer informed that unit is making noise, not cooling and has ice buildup on back of RC. Found service pointer on unit and will need control kit as well as sealer kit.
Near Wimberley, TX 78676
Kevin
Job Details: 08/27/2019
WASHER WHIRLPOOL WFW75HEFW "Arrived on site and inspected washer and found bellow has not failed and issue customer is experiencing is cosmetic due to staining, this is not a functional repair and is not required to operate the washer. no water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Arrived Site for a no cool condition. Temp in freezer was 20 degrees and the temp in the fresh food section was 56 degrees. Energized defrost cycle via diagnostics. By metal shows to be closed but heater is not being energized. The unit is so I stop I cannot take the evaporator cover apart. The customer will manually defrost the unit with towels on the floor. Will bring entire defrost system and use what is needed ordrng 1 WP12729128 (heater) and 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)
Near Austin, TX 78727
Paul
Job Details: 08/27/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the the refrigerator to replace the damaged RH RC door. I replaced the door and saw a small tare in the plastic near the top middle part of the door. After removing the plastic film I found a dent where the tare was. Ordering another door. Ordering c-notes & W10757549 Door RH RC.; ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10757549 (ERROR RH RC)
Near Wimberley, TX 78676
Kevin
Job Details: 08/27/2019
DISHWASHER WHIRLPOOL WDT720PADB2 "arrived on site and inspected dishwasher and replaced failed door latch, found that reason for failure was due to original installation, original installation drill through corners of dishwasher tub. This has been putting stress on the corners pushing the door forward away from the latch for over two years. Recommended that dishwasher installation and mounting be corrected otherwise issues will happen again.
Near Austin, TX 78753
Joel G.
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived on site to diagnose ice maker seized. Metal clip was left inside the ice maker and got damaged. Also found fill tube too long and causing water to splash over. Repaired all and verified operations. No leaks detected.
Near Bertram, TX 78605
Cliff
Job Details: 08/27/2019
WASHER MAYTAG MVWC555DW0 Arrived on site to replaced gear case and suspension for washer. Prior to replacing parts tested unit and found hub assembly worn out and no failures with gear case or suspension at this time. Hub will need to be replaced to complete repairs.; ordrng 1 W10528947 (drive hub kit)
Near Austin, TX 78704
Scott
Job Details: 08/27/2019
DRYER AMANA NED4655EW1 "Arrived on site for no heat dryer . Found high limit thermostat has blowen again . Tested unit with air flow kit , recommended to have vents cleaned again due to restriction . Replaced thermostat . Unit is now heating up normally . No lint build up in unit at time of service . Job complete ."
Near Waco, TX 76708
Arthur B.
Job Details: 08/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived onsite for customer complaint of French door refrigerator still leaking water from front dispenser area. Removed reservoir and installed new replacement. Tested unit and found still leaks. Called WPL Techline and advised air in system causing leaks. Upon further inspection, found spigot in front not closing properly. Ordering spigot and OF to R/S. ; ordrng 1 W11227371 (spigot)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/26/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site for microwave cooktop light not working. Tested voltage to light and found present. Removed light and replaced with test light and found unit working. Spoke with customer on incandescent light bulb. Tested cooking operations. All tested good.
Near Austin, TX 78731
Leonardo
Job Details: 08/26/2019
DISHWASHER KITCHENAID KDTE204EPA4 Arrived on site to test unit for panel not working. Test unit and unit test good all buttons working at this time. Test unit for error codes and no codes found at this time job complete
Near Austin, TX 78702
Leonardo
Job Details: 08/26/2019
MICROWAVE AMANA AMV2307PFS2 Arrived on site to test unit for fan making loud noise. Found motor hitting wire for fan connector. Secured connection test unit and unit test good job complete.
Near Austin, TX 78751
Luis
Job Details: 08/26/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for no ice. Removed bin found icemaker tray stuck in harvest dump location,ran icemaker through a cycle icemaker returned to home position. Ran icemaker through multiple test cycles,icemaker passed all test,ran fill test passed"
Near Austin, TX 78759
Tyler B.
Job Details: 08/26/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for noisy unit. Ran unit and inspected found vent tube internal to dry was loose causing vibrating. Added sound pad from van stock to dead noise.
Near San Marcos, TX 78666
Robert
Job Details: 08/26/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of dryer not working. Found during testing that the thermal cutoff was no good. Replaced cutoff with new and tested good. Complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/26/2019
DRYER MAYTAG MGDC465HW0 "arrived on site to inspect dryer noises. Upon further inspection, the customer was drying a load of clothing and she advised that she couldn’t hear the noise anymore. I removed the front panel and drum and found a small piece of metal at the bottom of the unit and the drum seal at the back was not fitted correctly causing the drum to rub against the back panel. I adjusted the seal and also found that the rollers had debris in between the rollers and axle. I removed and replaced the dryer kit consisting of (2) two rollers, the belt and idler pulley. Put the unit back together and tested and the unit operated as designed. No lint observed during service, job completed."
Near Waco, TX 76712
Arthur B.
Job Details: 08/26/2019
COOKTOP KITCHENAID KICU509XBL Arrived onsite for customer complaint of induction cooktop getting error code F47 and not coming on. Removed cooktop and found module shorted. Removed and replaced module assembly. Reassembled and tested. All functions as designed.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "(DZ) Arrived on site for refrigerator not dispensing water. Pulled refrigerator out to access inlet valve. Tested dispenser and found voltage going to solenoid, but no water coming out. Checked inlet line and verified water is coming in. Replaced inlet valve. Retested and verified all is working properly. All tested fine, no water leaks found at time of service."
Near Austin, TX 78759
Paul
Job Details: 08/26/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived onsite for the dishwasher that is not filling with water. I found the unit filling with water but the pump not running. The control had n F4E3 stored error code. I found voltage to the pump. I replaced the pump and motor. I ran diagnostics and the unit completed the cycle and worked as designed.
Near Kingsland, TX 78639
Cliff
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived on site to diagnose a refrigerator but is not dispensing water. Removed and reinstalled filter and found unit working properly at this time. No repairs were performed and no leaks were found at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/26/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site to replace clutch stator and rotor, after replacing, unit tested good."