Near Austin, TX 78756
Joseph C.
Job Details:
09/10/2019
WASHER WHIRLPOOL WFW5090GW
"Arrived on site for “F26 error code/door locked” complaint. Inspected unit and found debris to be impeding operation of impeller. Drained unit and removed obstruction. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78738
Andy
Job Details:
09/10/2019
WASHER WHIRLPOOL MVWX655DW1
Arrived on site for washer not spinning/Tripping breaker. Tested and inspected unit and found all operations are normal. Checked breaker box and found GFCI/AFCI breaker was replaced with another GFCI/AFCI breaker. Instructed customer that if it continues to trip breaker will need to be replaced with standard breaker if allowed. No repairs are needed at this time.
Near Jarrell, TX 76537
Arthur B.
Job Details:
09/10/2019
MICROWAVE WHIRLPOOL WMH31017HB2
Arrived onsite for customer complaint of OTR microwave getting F1E4 error. Removed UI assembly and found frame damage. Called WPL Techline Dustin SR#7725814749 No further work performed.
Near Killeen, TX 76542
Al
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00
Arrived to inspect side by side refrigerator shuts off and spoils food.Confirmed the complaint and removed and replaced the UI and the main control and start device All water lines were dry at the time of service.Job complete
Near Seguin, TX 78155
Brandon
Job Details:
09/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
"Arrived on site for customer complaint of cooling issues, spoke with CS, I replaced control board, if problem continues will need ss tech."
Near Austin, TX 78741
Leonardo
Job Details:
09/10/2019
RANGE WHIRLPOOL WFG515S0ES1
Arrived on site to test unit for unit giving shorted keypad error. Found unit giving F2E0 replaced board test unit by heating to 350 job complete.
Near Austin, TX 78717
Lou
Job Details:
09/10/2019
WASHER WHIRLPOOL NTW4516FW2
"arrived on site to inspect washer valve issues. Upon further inspection, I find that the hot water valve was cracked. I removed and replaced the valve and calibrated the tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78735
Lou
Job Details:
09/10/2019
RANGE WHIRLPOOL WFG515S0ES1
"arrived on site to inspect oven door issues. Upon further inspection, I found that the right spring loaded hinge was damaged. I removed the unit door and I inspected it further and found that the right trim was damaged and the inner door panel was damaged as well. I advised the customer of my findings and am ordering the door hinge, both trims, lower door trim, and inner door panel and CNOTE-LSO PER CUSTOMER REQUEST.No gas leaks detected during service and door left off of unit for safety. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WP8523177 (trim-door) and 1 WP9761344 (liner-door) and 1 WPW10299224 (hinge-door)"
Near Austin, TX 78705
Leonardo
Job Details:
09/10/2019
OVEN WHIRLPOOL WFG320M0BS3
Arrived on site to test unit for oven not igniting. Test unit and found broken ignitor. Replaced ignitor and test unit and unit still not workin. Test unit and found bad control board. Will need to order new control board and customer will call to rescheduled. ; ordrng 1 W11126814 (CONTROL BOARD )
Near Austin, TX 78750
Paul
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Arrived onsite for the refrigerator with a no ice condition. I found the FC at 13 degrees which is not cold enough to get the icemaker to harvest. I found the condenser coil packed with animal hair. I vacuumed the coil and tested the unit. I found the unit going into a harvest but the icemaker not energizing the fill valve. I replaced the icemaker and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78736
Luis
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL GR2FHMXPQ03
"Arrived on site for ice issues. Found frozen fill tube and paint chipping in icemaker housing. Diagnosed faulty valve causing water to consistently leak causing line to freezer over,unit will need icemaker and valve. Installed new valve checked water connections no leaks,defrosted freezer drain and fill tube. Installed icemaker ran through a cycle waster filled icemaker correctly
Near Austin, TX 78733
Andy
Job Details:
09/10/2019
RANGE KITCHENAID KGRS505XSS02
Near Austin, TX 78726
Paul
Job Details:
09/10/2019
DRYER WHIRLPOOL GEW9250PL1
Arrived onsite for the dryer with a no heat condition. I found the heating element open. I replaced the element and tested the unit. The unit is working as designed. Call complete.
Near Pflugerville, TX 78660
Dona
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Arrived on site for no ice, checked temps in ice area checked good. Unit dispenses water but no ice is produced. Ran test 57 harvest would not complete, ran test 45 fill test. Unit filled. Found faulty ice maker, replaced icemaker. Verified that all water connections were dry. Verified that dispenser motor is turning as well."
Near Harker Heights, TX 76548
Al
Job Details:
09/10/2019
DRYER WHIRLPOOL WED4815EW1
Arrived to inspect dryer issues.Discovered the issues are actually with the house ventilation system.Unit operates as designed.No lint observed at the time of service.
Near Austin, TX 78749
Robert
Job Details:
09/10/2019
WASHER MAYTAG MVWB765FW2
Arrived on job to install new gear case. Installed new gear case ran calibration and diagnostics test. Everything tested good and no leaks detected. Complete
Near Austin, TX 78704
Luis
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
"Arrived on site for compliant of ice melting and sticking together. Found ice door in fresh food compartment not sealing correctly causing warm air to enter around gasket. Tested dispenser found ice chute door not fully searing against housing. Unit will also need external ice door and ice chute door ; ordrng 1 CNOTE (NEED AUTHO) and 1 W10702031 (ICE DOOR) and 1 W11189145 (ICE DOOR), states that autho needed"
Near Horseshoe Bay, TX 78657
Jonathan S
Job Details:
09/10/2019
ICE MACHINE KITCHENAID KUID508ESS1
Arrived on site for ice machine not producing ice. Performed diagnostics mode and found recirculating pump not operating. Tested voltage to pump and found 120 volts. Removed pump and inspected. Tested resistance at pump and electrical failure within pump. Will need to replace pump. Office to schedule appointment when ETA is available on part. ; ordrng 1 W10908287 (PUMP)
Near San Marcos, TX 78666
Kevin
Job Details:
09/10/2019
REFRIGERATOR KITCHENAID KRFC704FBS00
"Arrived on site and found customer has defrosted refrigerator correctly, replaced evaporator cover, control board, and UI. Collected remaining balance confirmed refrigerator is running now, requested that customer monitor it for the next 12 to 24 hours to ensure it is cooling properly. No water leaks from connections at time of service."
Near Georgetown, TX 78626
Thomas L.
Job Details:
09/10/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2
Arrived on site for no ice condition. Tested unit and found no water flow. Remove filter and water began to flow. Tested unit and it made a good slab of ice. Customer will leave filter out for the time being. All water connections were dry.
Near Austin, TX 78749
Kevin
Job Details:
09/10/2019
WASHER AMANA NTW4516FW3
"Arrived on site and inspected washing machine and found no power showing on display, inspected control board and found no incoming power. Also found no power from electrical outlet. Incoming power to the washer will need to be corrected and may be the only issue, after power is corrected customer will call back if there is any further concerns."
Near Austin, TX 78728
Wesley
Job Details:
09/10/2019
MICROWAVE WHIRLPOOL WMH53521HZ3
Arrived on site and installed new door. All checks good.
Near Belton, TX 76513
Al
Job Details:
09/10/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Arrived to inspect drawer issues.Used sealant to hold the drawers in place.Unit operates as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78745
Kevin
Job Details:
09/10/2019
WASHER WHIRLPOOL WFW5090JW0
"Arrived on site and inspected washer and found that it is in demo mode, spoke with tech line and was able to clear demo mode. Started washer on a rinse and spin cycle and it is progressing normally. Requested customer continue to monitor washing machine for correct operation. No water leaks from connections at time of service, job complete."
Near Austin, TX 78734
Andy
Job Details:
09/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Arrived on site for to install previously diagnosed parts. Removed door and installed parts. Reassembled and tested unit. All operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details:
09/10/2019
WASHER WHIRLPOOL WFW94HEAW0
Arrived on site for unit displaying error code indicating Long fill. Tested unit to find it worked properly at this time with no water leaks.
Near Austin, TX 78717
Lou
Job Details:
09/10/2019
OVEN KITCHENAID KEMS309BSS01
"arrived on site to inspect microwave not heating. Upon further inspection, I placed the unit in diagnostics and checked fault codes. The unit showed F1E5. I turned the power off at the breaker and I then turned it back on. I cleared the code and tested the microwave for one minute. The unit stopped functioning at approximately 38 seconds left. Following service matters tech sheet, I checked the P21 & P22 connections and they were good. I checked ohms at both connections and they were good. I removed and replaced the microwave appliance manager and retested and the unit again stopped at about 38 seconds and showed F1E5. I removed and replaced the inverter board and retested. The unit operated as designed. I checked the magnetron for failure and it was good as was the wave guide.
Near Manor, TX 78653
Joseph C.
Job Details:
09/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
"Arrived on site for “ice buildup, on bottom of fresh foods evaporator” complaint. Inspected unit and found crisper damper to be faulty. Removed and replaced damper. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Killeen, TX 76543
Al
Job Details:
09/09/2019
WASHER LG WT7600HKS
Arrived to inspect washer and unit was no where to be found. Looked for 30 minutes with employees Job complete
Near Dripping Springs, TX 78620
Luis
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
"Arrived on site for ice and frost in freezer. Found frost on packages and ice on brackets,checked freezer door seal good,found gaps between liner and cabinet,added adhesive to gaps,reinstalled door checked door seal good."
Near Round Rock, TX 78665
Andy
Job Details:
09/09/2019
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site for range control panel loose. Tested and inspected unit and found back panel loose due to screws loose from factory. Tighten and tested unit. All operations are normal. No other repairs are needed at this time.
Near Hutto, TX 78634
Andy
Job Details:
09/09/2019
WASHER MAYTAG MVWC565FW0
Arrived on site to install previously diagnosed part. Removed failed part and replaced with. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details:
09/09/2019
WASHER MAYTAG MVWC565FW2
Arrived on site and found unit operating as designed. Had been exposed to to much soap. Advised customer on findings and recalibrated.
Near Horseshoe Bay, TX 78657
James
Job Details:
09/09/2019
REFRIGERATOR KITCHENAID KBFN502ESS02
Arrived on site and tested operation. I found shut off arm in off position. Lowered arm and tested operation. Ice maker cycles properly and unit tests good. Job complete
Near Pflugerville, TX 78660
Dona
Job Details:
09/09/2019
OVEN WHIRLPOOL WOD51EC0HS01
"Arrived on site to replace door handle to upper dual oven. Found handle had been slightly dented. Removed old part and replaced with new handle. Upon completion, the customer said the lower oven handle was also dented, which upon inspection was correct. Will need lower handle as well. ordrng 1 W11110499 (hndle-door)"
Near Austin, TX 78737
Leonardo
Job Details:
09/09/2019
OVEN WHIRLPOOL WOS51EC0AS04
Arrived on site to replace board and sensor. Replaced both parts test unit and unit test good job complete. Customer said they leave the door open when broiler is on advised customer not to do that because the broiler will turn off due to the door being open.
Near Pflugerville, TX 78660
Dona
Job Details:
09/09/2019
DISHWASHER WHIRLPOOL WDF330PAHS3
Near Austin, TX 78759
Tyler B.
Job Details:
09/09/2019
DRYER MAYTAG MGD6630HC0
"Arrived on site for unit making noise. While running unit a deep vibrating would occur, went to move unit and it stopped. Felt around unit and found screws on bottom of front panel missing after previous repair. Added in spare screws and tested good. No gas leaks on site"
Near Pflugerville, TX 78660
Wesley
Job Details:
09/09/2019
DRYER WHIRLPOOL WED8000DW3
Arrived on site and found dryer vent out of place. Corrected position. Found dryer otherwise operating as designed. Advised customer on air vent and electrical requirement for continued proper operation.
Near Kyle, TX 78640
Kevin
Job Details:
09/09/2019
FREEZER WHIRLPOOL WRS315SDHZ03
"Arrived on site and found icemaker arm is not set properly, after correcting icemaker began cycling. Showed customer how icemaker arm operates for future possibilities. No water leaks from connections at time of service, job complete"
Near Killeen, TX 76549
Al
Job Details:
09/09/2019
UNKNOWN UNKNOWN NISSAN
Near Copperas Cove, TX 76522
Al
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04
Arrived to inspect LED lights in a side by side refrigerator were not working.Quoted the customer and customer ok’d the repair.Removed and replaced bot freezer and refrigerator LED bulbs.
Near Liberty Hill, TX 78642
James
Job Details:
09/09/2019
COOKTOP KITCHENAID KCGS556ESS02
Arrived on site and tested operation. I found center burner hard to ignite. Inspected burner base and caps and found burner base loose and not sitting properly on orifice holder. Removed and found lower stud and upper screw not secured together causing gap. Corrected issue and tested. Unit tests good. Job complete
Near Kingsland, TX 78639
James
Job Details:
09/09/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A
Arrived on site and tested operation. I found evaporator fan making a vibrating noise and ice door not sealing to ice chute. Unit will need new ice door module and evaporator fan to repair; ordrng 1 241509402 (motor) and 1 242270101 (module)
Near Kyle, TX 78640
Kevin
Job Details:
09/09/2019
FREEZER WHIRLPOOL WRX735SDHZ02
"Arrived on site and replaced freezer door and gasket diagnosed by previous technician, after replacement attempted to warm up gasket. But it still has some cosmetic ripples on the outside edge. This should all straighten and shape directly with time. No water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Kevin
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXF01
"Arrived on site and inspected refrigerator and found no power to icemaker, inspected harness at bottom of door and found no continuity on black wire with white tracer to top of freezer door. Entire door would need to be replaced and is no longer available for order. No water leaks detected at time of service
Near Liberty Hill, TX 78642
James
Job Details:
09/09/2019
WASHER WHIRLPOOL MVWB865GW0
"Arrived on site and installed new gear case, clutch and stator. Ran calibration and auto diagnostics. Unit tests good. Job complete"
Near Cedar Park, TX 78613
Tyler B.
Job Details:
09/09/2019
MICROWAVE MAYTAG MMV1164WS5
"Arrived on site for unit with broken door. Found clips broken and screw mounts broke, door is only sold as assy or handle. ; ordrng 1 CNOTE (PART FIND /AUTHO ) and 1 W10391771 (DOOR )"
Near West Lake Hills, TX 78746
Brandon
Job Details:
09/09/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
"Arrived on site for customer complaint of frost build up in freezer, found no frost at time of service, customer has grandchildren and may have left door open. Unit tested good in diagnostic mode."
Near Cedar Park, TX 78613
Tyler B.
Job Details:
09/09/2019
DRYER WHIRLPOOL WED8000DW
"Arrived on site for unit not Turing on, found element shorted on heater tube, replaced element and tested good"
Near Troy, TX 76579
Arthur B.
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02
Arrived onsite for customer complaint of stand alone refrigerator not cooling properly. Removed evaporator cover and found ball of ice at capillary tub connection at evaporator. Unit will need new compressor and evaporator to complete repair.Unit unplugged at this time.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10858281 (evaporator) and 1 W11125124 (compressor)
Near Austin, TX 78704
Brandon
Job Details:
09/09/2019
WASHER WHIRLPOOL WFW3090JW0
"Arrived on site for customer complaint of door not locking, I replaced faulty door latch, unit tested good."
Near Austin, TX 78759
Wesley
Job Details:
09/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS00
Arrived onnsite and replaced the ice maker due to failed motor symptoms. All else checks good. Unit is now operating as designed.
Near Pflugerville, TX 78660
Dona
Job Details:
09/09/2019
DRYER WHIRLPOOL WED6620HC0
"Arrived on site to diagnose dryer that was over heating and steaming. Ran diagnostics and found that the dryer was not venting. I removed the exhaust tubing and the dryer began running normally. When looking into the venting hose, there was several cups of water at the bottom of the hose. I explained to the customer that they seemed to haveproblems with their ducting and needed to call their builder. All operations check good on dryer."
Near Austin, TX 78747
Luis
Job Details:
09/09/2019
REFRIGERATOR AMANA AFI2539ERM01
"Arrived on site for no ice. Unable to force icemaker to run through a forced harvest,diagnosed faulty icemaker installed updated icemaker kit,powered unit on icemaker ran through a cycle and filled with water,unit working as designed."
Near Cedar Park, TX 78613
Tyler B.
Job Details:
09/09/2019
OVEN WHIRLPOOL RBS305PDB16
"Arrived on site for unit not baking. Found tod blown, replaced and tested good"
Near Austin, TX 78753
Joseph C.
Job Details:
09/09/2019
DRYER MAYTAG MGDC215EW2
Arrived on site for “not powering on” complaint. Inspected unit and found blown thermal fuse. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Manor, TX 78653
Joseph C.
Job Details:
09/09/2019
RANGE WHIRLPOOL WFG525S0HS1
"Arrived on site for “range damage on top” complaint. Inspected it and found dented control panel. Took picture. Removed and replaced damaged control panel. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78717
Andy
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. On reassembling unit when cross bar installed door would not seal properly. Attempted to make adjustments but could not get it adjusted properly. Will need to order new cross bar. No water leaks present at time of service.; ordrng 1 W10802341 (CROSS BAR)
Near New Braunfels, TX 78130
Kevin
Job Details:
09/09/2019
WASHER WHIRLPOOL WTW5000DW1
"Arrived on site and found saved error codes for long fill, replaced valve and it is now operating properly. No water leaks detected at time of service, job complete"
Near Mountain City, TX 78610
Kevin
Job Details:
09/09/2019
REFRIGERATOR ELECTROLUX EI28BS56IS0
"Arrived on site and replaced motor for Electrolux icemaker, After replacement collected remaining balance. Spoke with MS. No water leaks from connections at time of service, job complete"
Near Copperas Cove, TX 76522
Al
Job Details:
09/09/2019
DISHWASHER MAYTAG MDB4949SDM0
Arrived to inspect dishwasher power issues.Checked the junction box and the white wire was not connected with the wire nut.Reconnected the wire and tested unit in diagnostics mode and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Waco, TX 76706
Arthur B.
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01
Near Austin, TX 78728
Wesley
Job Details:
09/09/2019
MICROWAVE WHIRLPOOL WMH53521HZ2
Arrived on site and found all operating safely with no burning. Advised customer on use and care. Unit very greasy. No repair necessary.
Near Georgetown, TX 78633
Chase
Job Details:
09/09/2019
RANGE HOTPOINT UNKNOWN
"Arrived on site and removed oven door and disassembled so that customer could clean glass. After cleaning, reassembled door and reinstalled. Also found right hinge bent but not affecting function. Showed customer.
Near Austin, TX 78758
Wesley
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02
Arrived onnsite and replaced overproducing icemaker. All else checks good.
Near Manor, TX 78653
Joseph C.
Job Details:
09/09/2019
WASHER WHIRLPOOL NTW4516FW3
"Arrived on site for “not draining” complaint. Inspected unit and found “lid lock” light on. Not able to open lid, to vacuum water out of unit. Found control to be dead. Ordering new control and lid lock. Unit will not be usable, until repairs have been facilitated. ; ordrng 1 W11170317 (cntrl-elec) and 1 W11307244 (latch)"
Near Leander, TX 78641
Lou
Job Details:
09/09/2019
OVEN WHIRLPOOL WFG505M0BS3
"arrived on site to inspect range oven not heating. Upon further inspection, I turned the unit on Bake at 350 degrees and the Ignitor never came on. I removed and replaced the Ignitor and retested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78717
Tyler B.
Job Details:
09/09/2019
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site for unit with damaged panel and touch panel. Found panel dented and scratched. Replaced panel and control and tested good
Near Bertram, TX 78605
Al
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WRF532SMHZ02
"Arrived to inspect new refrigerator not cooling.Removed and replaced the start device to try and get the compressor running.Unit compressor started but no frost pattern ever appeared.Unit will need a compressor, uv drier, access valve, sealed system tech and 2 hours to complete.Office to reschedule with customer.Needs more work ; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 WPW10143759 (UV DRIER ) and 1 WPW10507886 (COMPRESSOR )"
Near San Marcos, TX 78666
Luis
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS01
"Arrived on site for cooling issue. Per customer no issues with freezer,checked temp in freezer reading 7° and slowly dropping,found unit warm in fresh food. Moisture build up around adapter behind icemaker housing,removed evaporator cover,ran test 4,all test in test 4 passed,frost forming on evaporator,prev diagnoses was wrong from prev tech. Found thermistor on upper loop on suction line, relocated thermistor to correct location on suction line. Diagnosed unit will need an adapter kit,main control and harness assembly. ordrng 1 W11087438 (HARNESS EVAP FAN) and 1 W11126056 (ADAPTER) and 1 WPW10675033 (CONTROL)"
Near Austin, TX 78749
Luis
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00
Arrived on site for fresh food incased in ice. Defrosted evaporator found broken pin on fan motor harness unit will need new fan motor and harness installed new fan motor and harness powered unit on ran diagnostics checked air flow good. used 1 W11033168 (FAN MOTOR HARNESS) from stock
Near San Marcos, TX 78666
Kevin
Job Details:
09/09/2019
DRYER WHIRLPOOL WED5620HW0
"Arrived on site and found no power showing on display, found power at terminal block is correct. Replaced control board and this had no effect, spoke with techline and found DC voltage to control panel is good. Green power light on control board returns when Disconnecting harness to control panel. Techline recommended leaving harness unplugged and replacing control panel. No water leaks detected at time of service; ordrng 1 W11378949 (CONTROL PANEL )"
Near Austin, TX 78733
Leonardo
Job Details:
09/09/2019
COOKTOP JENN-AIR JED4430WB02
Arrived on site to test unit for burners turning on and off when set to lower or medium temp. Advised customer that is normal operation on these units. All burners and switches working as designed job complete.
Near Austin, TX 78741
Luis
Job Details:
09/09/2019
REFRIGERATOR KITCHENAID KRSC503ESS01
"Arrived on site for ui issues. Found ui not inserted into housing correctly causing harness to disengage from control,installed ui correctly to housing tested ui unit working as designed."
Near Austin, TX 78717
Andy
Job Details:
09/09/2019
VENTHOOD UNKNOWN UXT5230BDS1
Arrived on site for vent hood loud noise/ Takes too long to shut down. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Georgetown, TX 78626
Chase
Job Details:
09/09/2019
WASHER WHIRLPOOL WTW5000DW2
"WTW5000DW2 Arrived on site. Checked washer for not finishing spin cycle. Ran diagnostics and found error for inlet water. Found cold water barely fills. Removed hose and found debris in cold water valve screen. Cleared debris, tested washer through diagnostics and calibrated. All checks good. No water leaks present. Job complete"
Near Austin, TX 78703
Brandon
Job Details:
09/09/2019
WASHER WHIRLPOOL WFW3090JW0
"Arrived on site for customer complaint of unit giving f24 error code, found faulty drain pump, also ordering control, pressure switch, hose, and need two techs for stacked unit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 TECHS) and 1 W10597311 (switch-wl) and 1 W10676317 (hose) and 1 W11334214 (CONTROL)"
Near Cedar Park, TX 78613
Tyler B.
Job Details:
09/09/2019
DISHWASHER WHIRLPOOL WDF330PAHS2
"Arrived on site for unit leaking. Found leaking from pump and motor, replaced pump and motor and tested good.
Near New Braunfels, TX 78132
Kevin
Job Details:
09/09/2019
DISHWASHER KITCHENAID KDTE104ESS
arrived on site and found dishwasher is not draining, found catch valve is stuck and after clearing it is now working properly. No water leaks detected at time of service, job complete"
Near Temple, TX 76502
Arthur B.
Job Details:
09/09/2019
WASHER WHIRLPOOL WFW8540FW1
"Arrived onsite to install new drain pump to front load washer from prior tech’s diagnosis. Removed and replaced drain pump, reassembled and tested. Unit now drains as designed. No further issues found. All water connections were dry at time of service."
Near Waco, TX 76710
Arthur B.
Job Details:
09/09/2019
REFRIGERATOR KITCHENAID KRMF606ESS00
Arrived onside to install customer provided LH RC door on French door refrigerator. Removed and replaced door. Reassembled. Customer happy with replacement. All water connections were dry at time of service.
Near Austin, TX 78704
Brandon
Job Details:
09/09/2019
REFRIGERATOR KITCHENAID KRFF507HPS00
"Arrived on site for customer complaint of noise issue when ice maker was making ice, found noise coming from ice maker, I replaced ice maker, unit tested good."
Near Hewitt, TX 76643
Arthur B.
Job Details:
09/09/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0
Arrived onsite for customer complaint of upper spray arm broke off. Confirmed issue. Removed and replaced upper sprayarm. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78758
Wesley
Job Details:
09/09/2019
WASHER WHIRLPOOL MVWX655DW1
Arrived on site and found unit operating with motor short. Replaced motor. Now unit is operating as designed.
Near Austin, TX 78758
Wesley
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS01
Inspected unit and gave customer instruct after finding all function to be normal. Frosting happens when door gets stuck open with bit of ice.
Near Driftwood, TX 78619
Robert
Job Details:
09/09/2019
DRYER WHIRLPOOL WED8500DC4
Arrived on job for complaints AF error code. During testing found that the error code stands for Air Flow error. Found that the vent in the house is clogged causing the issue. Instructed customer to have someone come out and clean the vent in the house and the issue will be resolved. Complete.
Near Pflugerville, TX 78660
Dona
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived on site to install ice cute. Removed old parts and replaced with new chute. Tested ice maker and water dispenser to ensure working properly. Everything tested good. No water leaks present.
Near Waco, TX 76705
Arthur B.
Job Details:
09/09/2019
DISHWASHER WHIRLPOOL WDF330PAHB1
"Arrived onsite to install new sump n motor to dishwasher from my prior visit’s diagnosis. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Driftwood, TX 78619
Leonardo
Job Details:
09/09/2019
VENTHOOD WHIRLPOOL WVU37UC6FS0
Arrived on site to test unit for fan not coming on. Test unit and found large scre coming from to hitting fan. Removed screw test unit and unit test good. Job complete.
Near Austin, TX 78737
Luis
Job Details:
09/09/2019
ICE MACHINE JENN-AIR JUIFX15HX00
"Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir,cont diagnostics all other test passed. Removed filter same issue weak flow,replaced water valve ran diagnostics same issue diagnosed weak water flow to unit,customer will need to get correct pressure to unit for proper water flow"
Near Austin, TX 78721
Joseph C.
Job Details:
09/09/2019
WASHER WHIRLPOOL WFW6620HW0
"Arrived on site for “unit dances across room, when spinning” complaint. Inspected unit and found shipping bolts to have never been removed. Removed shipping bolts. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Andy
Job Details:
09/09/2019
RANGE WHIRLPOOL WFG975H0HZ0
Arrived on site for range burner not igniting. Tested and inspected unit and found front right burner not igniting. Found burner is getting gas and is sparking but will not ignite due to failed burner head and cap. Removed failed parts and replaced with new. Tested unit and found no improvement due to defects of new parts. Reordering parts. Office to schedule as burner head is expart. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 W11175169 (BURNER HEAD)s and 2 W11253659 (CAP)s
Near Austin, TX 78734
Paul
Job Details:
09/09/2019
REFRIGERATOR GE TBX16SIYBLWH
Arrived onsite for the refrigerator that’s getting to cold sometimes and dripping water into the refrigerator. I found the sealed system running and the RC at 31 degrees. I found the air tower in the FC completely blocked off on the left side with food product causing improper air flow in the unit and causing the dripping and ice build up in the RC. I removed the ice from the air inlet to the RC and the ice on the lower shelf. I moved the food product blocking the air tower in the FC and tested the unit. The system cycled off with the RC at 37 degrees. The unit is working as deigned. Call complete.
Near Round Rock, TX 78665
Dona
Job Details:
09/09/2019
MICROWAVE WHIRLPOOL WMH32519FS0
Arrived on site to diagnose microwave that would intermittently not start due to the open door feedback. Inspected unit for faulty signs. Saw the interlock and switches needed to be replaced due to failing parts. Removed old parts and replaced with new. Tested all over again and everything worked properly.
Near Austin, TX 78731
Tyler B.
Job Details:
09/09/2019
REFRIGERATOR GE GFE29HSDASS
Near Georgetown, TX 78633
Chase
Job Details:
09/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS01
"Arrived on site and checked refrigerator for no ice production. Inspected Rc evap cover and found no frost buildup. Inspected fill tube heater wires and they checked good. After the last repair the unit also stop dispensing water. Found that the auger motor is not running either. Pull the unit out and refit all electrical connections to control board. Routed water line to ensure that it does not get kicked when refrigerator is pushed back. After doing those things all dispenser functions return to normal. Ran ice box fan, icebox thermistor, icemaker fill and temperature checks. All test past but average temperatures were elevated in all sections over the past 10 hours. This may have been due to unit being inspected prior to running temperature checks. Advise customer to monitor product for proper temperature and to allow several hours before ice production begins"
Near Austin, TX 78753
Joseph C.
Job Details:
09/09/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00
"Arrived on site for “unit not cooling” complaint. Inspected unit and found no frost pattern on evaporator, while unit running. Found copious amounts of dust on condenser area. Was not able to clean condenser area, due to design. Recommend customer clean with air compressor supplied air and vacuum cleaner. Suspect system leak. Ordering new compressor, evaporator, access valve and drier. Requesting SEALED SYSTEM TECH and TWO HOUR CALL. Office to set return schedule, due to special request.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL ) and 1 W10143759 (drier (service)) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
Near Temple, TX 76502
Arthur B.
Job Details:
09/09/2019
OVEN KITCHENAID KODE500ESS02
Arrived onsite for customer complaint of UI on wall oven blanks out and shuts off. Tested unit and confirmed issue. Removed and replaced UI assembly and tested unit. Unit now works as designed No other issues found.
Near Killeen, TX 76543
Al
Job Details:
09/09/2019
DISHWASHER WHIRLPOOL WDF520PADM7