Near Lorena, TX 76655
Arthur B.
Job Details: 03/24/2019
WASHER MAYTAG MVWB765FW0 Arrived onsite for customer complaint of top load washer getting LF error code and not filling. Confirmed error via diagnostics. Found water valve solenoids not opening. Removed and replaced water inlet valve housing assembly. Reassembled. Tested unit. Unit now fills as intended. No other issues found. All water connections were dry at time of service.
Near Lakeway, TX 78734
Paul
Job Details: 03/24/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer with the door hard to open and close. I found the door catch defective. I replaced the catch. The door opens and closes as designed. Call complete.
Near Georgetown, TX 78633
Steve C.
Job Details: 03/24/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the unit dishes are coming out wet after the cycle is done. Tested unit and found the heater is working properly and the customer is using rinse aid. Found no hot water will go into the dishwasher. Found the hot water on the sink is working properly. Advise customer to contact a plumber to have the dishwasher connected to hot water. All water connections were dry at the time of service.
Near Leander, TX 78641
Steve C.
Job Details: 03/24/2019
REFRIGERATOR AMANA AFI2539ERM01 Arrived on site for the unit gasket is torn. Found the refrigerator right door gasket is torn. Replace the door gasket and used a heat gun to expand the gasket. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 03/24/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on site for the unit will not turn on. Tested the unit and found no voltage to the unit. Found the switch on the counter was turned off. Turn the switch back on and tested the unit. The unit works properly and all water connections were dry at the time of service.
Near Killeen, TX 76542
Al
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on-site for different issue than previously.Checked and for ice buildup and found little. Diagnostic test the unit. Removed and replaced the UI and the evaporator motor.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.
Near Spicewood, TX 78669
Cliff
Job Details: 03/24/2019
DISHWASHER KITCHENAID KUDS30FXSS4 Arrived on site to diagnose a dishwasher that has an upper rack that will not stay in position. Found adjusters broken causing rack to slip from rails. Replaced adjusters with updated ones from repair kit. Tested unit and found all is working properly at this time. Repair is covered by manufacturer S code. No cost to homeowner for repairs today and no leaks were found at time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 03/24/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for the unit is arcing when unit is on. Found the left rear corner has a burnt spot. Unit will need cavity touch up paint gray color. Office will need to research the part number for the gray color. Office will need to reschedule the customer.; ordrng 1 CNOTE (RESEARCH) and 1 RESEARCH (GREY/SILVER PAINT )
Near Marble Falls, TX 78654
Cliff
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site to diagnose the refrigerator that is leaking. Tested unit and found drain tube in compressor section clogged and overflowing when unit defrosts. Cleared drain and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Salado, TX 76571
Steve C.
Job Details: 03/24/2019
MICROWAVE WHIRLPOOL MH6130XEQ1 Arrived on site for the units fan will randomly turn on. Checked all the door switches and fuses and they all checked good. Found the keypad is defective. Advise the customer that the keypad is discontinued. Collected the service fee only.
Near Austin, TX 78726
Lou
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the UI, main control, ice bin door and FC Evap motor/harness due to warm temps in the FC section and unit not making ice. Tested the unit and it is operating as designed. Also, removed the back panel and sealed the gap in the drain tube. No water leaks observed during service, job completed.
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for customer complaint of french door refrigerator in door icemaker not making ice. Ran diagnostics test 120 and found error E2 error. Found icemaker will not harvest. replaced icemaker. Reassembled. Ran test 120. Icemaker called for water. No other issues found. All water connections were dry at time of service"
Near Austin, TX 78753
Wesley
Job Details: 03/24/2019
DRYER WHIRLPOOL MEDC465HW Arrived on site and found unit operating with no heat. Used meter to determine that contact was loose on rear at block and was not getting proper voltage. Corrected and advised customer that electrician would be needed for additional incorrect voltage problem. All else checks good.
Near Killeen, TX 76542
Al
Job Details: 03/24/2019
DRYER WHIRLPOOL WED7500GW0 "Arrived to inspect dryer not drying. Confirmed the complaint and checked incoming voltage from outlet. L1/L2-0L1/N-129L2/N-0Dryer also displayed an L2 error on digital console.Customer was present on all checks and now realizes the issue is with his outlet, not the unit.JOB COMPLETE"
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/24/2019
WASHER SAMSUNG WF209ANWXAA "Arrived on site for “E3 error code” complaint. Inspected unit and found tub bearings worn out. Tub, basket and rotor would need to be replaced. Customer declined repairs. Service fee applies.
Near Waco, TX 76708
Arthur B.
Job Details: 03/24/2019
WASHER GE GTW460ASJ8WW "Arrived onsite to install new control board to top load washer. Removed and replaced control. Programmed control to tech instructions. Upon testing of the unit, found water leaking from bottom of tub assembly. Found tub assembly is not a serviceable part. Advised CS of issue. Turning over to Lowe’s for resolution. Unit disconnected at this time."
Near Kingsland, TX 78639
Thomas L.
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site for no cool condition. Unit was unplugged when I arrived. Plugged unit back in and all operations started correctly. All operations were normal sound level as well. All water connections were dry at this time of service.Customer continues to have failures and wishes to report to the manufactures consumer affairs division. He will call them at 1- 800-253-1301.
Near Cedar Park, TX 78613
James
Job Details: 03/24/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site and installed new dispenser. Verified operation. Dispenser he is good. Job complete
Near Leander, TX 78641
Lou
Job Details: 03/24/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the two front burners and caps due to intermittent ignition and tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78737
Kevin
Job Details: 03/24/2019
WASHER WHIRLPOOL CET9000GQ "Arrived on site 10 inspected washer/dryer combo and found it will not enter a diagnostic cycle, or begin a normal cycle. Left it unplugged for one minute and after resetting control a diagnostic cycle will now run and completed properly. Noise customer reported is drain hose bouncing against rear of cabinet, customer started a cycle with orders and it is now progressing properly after control was hard rebooted. No water leaks from connections at time of service, job complete"
Near Lakeway, TX 78734
Luis
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KSRS25RSMK01 "985-630-8206 husbands contact phone number. Arrived on site for no cool. Powered unit on compressor not powering on no voltage to compressor or condenser fan motor diagnosed faulty main control,unit will need new main control and overlay due to damage to overlay when replacing main control. Need AUTHO; ordrng 1 2318773 (OVERLAY) and 1 2321728C (CONTROL)"
Near Austin, TX 78731
Paul
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to replace the previous diagnosed parts. I ran test 97 and I found the valve energizing but no water entering the icemaker. I disconnected the water line at the hinge and ran test 97 again and had water. I found one of the heater wires on the fill tube heater broken where the wires enter the door. The insert will not come out of the door so the fill tube heater can’t be replaced. The door will need to be replaced.; ordrng 1 C-NOTES (OFFICE NEEDS TO GET WITH PR ABOUT THIS CALL.)
Near Lampasas, TX 76550
Al
Job Details: 03/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher not cleaning and draining. Confirmed the complaint and readjusted the door latch.Unit works as designed.All water lines were dry at the time of service.
Near Leander, TX 78641
Lou
Job Details: 03/24/2019
DRYER WHIRLPOOL WED8000DW4 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the inner and outer door panels, both hinges, the strike/catch, and nameplate. Tested the unit and it operated as designed. No lint observed during service, job completed."
Near Austin, TX 78702
Wesley
Job Details: 03/24/2019
DRYER WHIRLPOOL MGD6000AG1 Arrived on site and installed door hinge and screws All checks good.
Near Manor, TX 78653
Wesley
Job Details: 03/24/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site and installed control. All checks good.
Near Waco, TX 76708
Arthur B.
Job Details: 03/24/2019
DISHWASHER MAYTAG MDB3100AWX "Arrived onsite for customer complaint of dishwasher not coming on. Removed bottom panel and junction box cover. Found wires not secured. Used wire nuts to secure power wires. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78703
Wesley
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and found frosted ff Evap. Frosting very thick. Ordering Evap cover. Returning with harness and Evap motor. Instructing on defrost. ; ordrng 1 WPW10501260 (cover-evap)
Near Kyle, TX 78640
Brandon
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of no ice production, found air in water line from previous repair, I reset ice maker, unit tested good"
Near Austin, TX 78750
Lou
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "arrived on site to inspect refrigerator ice maker not working. I checked temps in the RC=40 and FC=6 and while checking temps in the FC I found that the FC door gasket was gapped in the top left and right corners. I attempted to correct it using my heat gun but was unable to. Also, I adjusted the door brackets to allow the door to close evenly. Also found that the FC top bin drawer was badly warped and was causing the door to not be able to close all the way. I tested the ic emailer in diagnostics ad in test 56 it showed no error codes. The ice maker passed all tests. I found that the ic shin door gasket is badly creased and was unable to correct it. I am ordering the ice bin door, upper freezer bin drawer, and the FC door and CNOTE-AUTHORIZATION. I advised the customer that it would take approximately 6-8 weeks to get the door in at which time the office will call and schedule the return service. I leveled the unit ad adjusted the right RC door to
Near Spring Branch, TX 78070
Diego G.
Job Details: 03/24/2019
FREEZER FRIGIDAIRE FFFH20F2QWC "Arrived on site for complaints of thawing out intermittently. Found timer damaged, replaced timer tested unit all functions working properly. No leaks present at time of service."
Near Spring Branch, TX 78070
Diego G.
Job Details: 03/24/2019
FREEZER FRIGIDAIRE FFFH20F2QWC "Arrived on site for complaints of thawing out intermittently. Found timer damaged, replaced timer tested unit all functions working properly. No leaks present at time of service."
Near Spring Branch, TX 78070
Diego G.
Job Details: 03/24/2019
FREEZER FRIGIDAIRE FFFH20F2QWC "Arrived on site for complaints of thawing out intermittently. Found timer damaged, replaced timer tested unit all functions working properly. No leaks present at time of service."
Near Lakeway, TX 78734
Cliff
Job Details: 03/24/2019
OVEN WHIRLPOOL KEHU309SSS03 Arrived on site to replace appliance manager for microwave. Replaced part and tested unit. Found all is functioning properly at this time. No charge as the homeowner as repair is covered under one year healthwise express warranty.
Near Round Rock, TX 78681
Lou
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator ice maker not working. I tested temps in the RC=38 and FC=3 degrees. Tested ice maker in diagnostics and before I could test, the ice maker began to harvest, but no water dispensed into the tray at the end. I removed the water line and found it to be blocked with ice. I removed the ice maker housing and found the fill tube heater not making contact with the fill tube causing the tube to freeze. Using some foil tape, I secured the heater to the tube and tested the ice maker again. Unit operated as designed. Also, I found that the water line at the back of the unit kinked and the drain tube was gapped. I reshaped the water line and using manufacturers approved silicone, I sealed the drain tube. I advised the customer of my findings and repairs. No water leaks observed during service, job completed. No charge due to the occurring issue (no ice) was due to previous repair."
Near Austin, TX 78759
Luis
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Arrived on site for water not dispensing. Tested dispenser weak to now water flow,removed filter same issue,disconnected water line from door same issue. Removed evaporator cover Checked valve weak water flow. Diagnosed failed valve from water source customer will need a plumber to replace source valve for good water flow to unit."
Near Georgetown, TX 78628
Steve C.
Job Details: 03/24/2019
MICROWAVE ELECTROLUX FGMV174KFA Arrived on site for the unit latch is not working properly. Remove the trim on the door and found the spring has came off and the hook on the door is broken. Found the unit will need a new door. Customer advised that they will be purchasing a new unit.Customer only paid for the service fee.
Near Austin, TX 78737
Scott
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRT779REYW00 "Arrived on site ,replaced reservoir .unit is now dispensing water .no water leaks detected at time of service . Job complete ."
Near Austin, TX 78758
Wesley
Job Details: 03/24/2019
WASHER WHIRLPOOL WTW8500DW5 Arrived on site and found unit operating as designed. Save that the water had not been turned on. Advised customer on findings. All checks good. Calibrated
Near Austin, TX 78744
Kevin
Job Details: 03/24/2019
WASHER MAYTAG MVWC425BW1 "Arrived on site and replaced hub originally diagnosed due to locking fork being broken, after replacement ran a calibration and an automatic test and washer is operating correctly. No water leaks detected at time of service, job complete"
Near Manor, TX 78653
Joseph C.
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced icemaker and ice box fan. Still, no fan operation. Ordering new control and user interface. Return for repairs on Thursday 03/28. No leaks detected, at time of service.; ordrng 1 W10894103 (cntrl-elec UI) and 1 WPW10675033 (cntrl-elec)"
Near Johnson City, TX 78636
Brandon
Job Details: 03/24/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 "Arrived on site to replace part ordered by previous tech, after replacing unit tested good"
Near Austin, TX 78729
Tyler B.
Job Details: 03/24/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for unit display screen malfunction, screen seems to be bleeding, no pictures and lines through. Will need console and return with control to be safe, office to RS ; ordrng 1 CNOTE (OFFICE RS) and 1 W11351998 (CONSOLE )"
Near Temple, TX 76501
Arthur B.
Job Details: 03/24/2019
RANGE WHIRLPOOL WFE515S0EB0 Arrived. Customer does not wants services.
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/24/2019
OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site. Replaced panel and main control. Cycled oven to 350°, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/24/2019
OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site. Replaced panel and main control. Cycled oven to 350°, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/24/2019
OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site. Replaced panel and main control. Cycled oven to 350°, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78747
Scott
Job Details: 03/24/2019
RANGE JENN-AIR JDS8850BDS "Arrived on site , replace panel control. Tested unit all checked normal No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78734
Paul
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived onsite for the refrigerator making a buzzing noise. I found the noise coming from inside the compressor. The compressor needs to be replaced to complete service. Ordering c-notes, W10507884 COMPRESSOR, WPW10143759 DRIER-UV, & TJ90SF8404 ACCESS FITTING.; ordrng 1 C-NOTES (ORDERING SS TECH, 2 HOUR JOB, & THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV)"
Near Leander, TX 78641
Lou
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "arrived on site to inspect refrigerator ice maker not working. I tested temps in the RC=39 and FC=7 then tested the ice maker in diagnostics. The ice maker harvested as expected; however, when it was returning to its home position it stopped. I removed and replaced the ice maker and test3d again and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78730
Paul
Job Details: 03/24/2019
OVEN KITCHENAID KEBS277BSS00 Arrived onsite for the ovens that are both getting too hot. . I tested both ovens in regular bake at 350 degrees. I found the sensor in the upper oven good. I found the upper oven cycling between 323-366 leaving the oven with a 345 degree average. I found the convection fan staying on constantly and not cycling causing product to burn. I checked the lower oven and found the sensor good. I found the temp cycling between 355-397 degrees. I put a -30 degree offset in the oven. I found the oven cycling between 329-366 leaving the unit with a 348 degree average
Near Austin, TX 78729
Tyler B.
Job Details: 03/24/2019
DRYER WHIRLPOOL WED5000DW "Arrived on site for unit not starting, found door switch broken, replaced and tested good."
Near Spring Branch, TX 78070
Diego G.
Job Details: 03/24/2019
DISHWASHER FRIGIDAIRE FBD2400KB "Arrived on site for complaints of not draining. Upon inspection found a loose connection to drain pump. Corrected issue,test unit,all operation functioning properly."
Near Spring Branch, TX 78070
Diego G.
Job Details: 03/24/2019
DISHWASHER FRIGIDAIRE FBD2400KB "Arrived on site for complaints of not draining. Upon inspection found a loose connection to drain pump. Corrected issue,test unit,all operation functioning properly."
Near Spring Branch, TX 78070
Diego G.
Job Details: 03/24/2019
DISHWASHER FRIGIDAIRE FBD2400KB "Arrived on site for complaints of not draining. Upon inspection found a loose connection to drain pump. Corrected issue,test unit,all operation functioning properly."
Near Cedar Park, TX 78613
Lou
Job Details: 03/24/2019
DRYER MAYTAG MEDB765FC0 "arrived on site to inspect dryer door not closing. Upon further inspection, I found that the door catch/strike were not functioning correctly causing the door to pop open. I removed and replaced the catch & strike and got the same results. It appears that the door is warped. I am ordering the front panel, the inner and outer door assemblies, strike, catch and will return with the hinges. No lint observed during service. I advised the customer that the office would schedule the return service.; ordrng 1 W10675495 (strike) and 1 W11126813 (door) and 1 W11236403 (DOOR) and 1 WP3389441 (catch) and 1 WPW10459661 (panel) and 1 WPW10612925 (nameplate)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/24/2019
REFRIGERATOR GE GSL25KGREBS "Arrived on site for refrigerator not dispensing properly. Performed diagnostics and gained access to dispenser. Found housing shield wrapped and lever. Removed housing and lever and installed new. Tested operation. All tested good, no water leaks present. Paid in full on credit card."
Near Georgetown, TX 78633
Steve C.
Job Details: 03/24/2019
REFRIGERATOR AMANA ASI2575GRS00 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the evaporator cover is frozen over. When into diagnostics and manually activated the heater and it did turn on. All the fans are working properly. Found the unit will not go into automatic defrost. Unit will need a new control and harness. will need to reschedule the customer due to xpart. ; ordrng 1 CNOTE (CNOTE) and 1 W10911770 (HARNESS ) and 1 W11203924 (CONTROL)
Near Austin, TX 78749
Luis
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site for no cool. Found ice on fresh food cover,fan not running. Removed cover,found excessive amount of corrosion on harness removed harness connection found corrosion in harness and broken pin on wall harness tan/red wire. Called tech support unrepairable out of manufacture warranty. Customer will need to contact extended warranty provider. File#7724448509"
Near Jonestown, TX 78645
James
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site and recovered sealed system refrigerant. I only found 5 psi to be in the system indicating very low charge. Installed new compressor kit, evaporator and evaporator cover. I found the control to be the incorrect part in box and will have to reorder. Vacuumed system clear and test for leak. System held vacuum so I charged with 4.65oz 134a. Plugged unit in and once system pressurized the condenser failed and will need to be replaced as well due to the lower line running through the drain pan has corrosion build up causing failure. Instructed customer of findings. Office to schedule return visit for 2 hours; ordrng 1 CNOTE (SS 2 HOURS) and 1 W10865728 (condenser) and 1 W11333076 (CONTROL )"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/24/2019
DRYER WHIRLPOOL WED70HEBW0 "Arrived on sitie fo unit not running, found belt broke, replaced belt and pulley and wheels from repair kit and tested good,"
Near Austin, TX 78746
Luis
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KBFS20EVMS8 "Arrived on site for water leaking diagnosed frozen drain. Removed duct bill installed updated drain tube kit,cleared ice from freezer drain checked water flow through drain unit working as designed.
Near Austin, TX 78736
Scott
Job Details: 03/24/2019
DISHWASHER FRIGIDAIRE LGBD2431NF0B "Arrived on site for washer not starting ,no response from controls . Checked unit is getting power , door switches checke normal . No power coming out is control . Replaced control . Unit is now functioning . All checked normal , no water leaks detected at time of service . Job complete ."
Near Austin, TX 78732
Luis
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for noise complaint,compressor and fans running ran diagnostics on fans no odd noise from fans. Advised customer noise is due to variable speed compressor. Raised unit to prevent any vibration noise from condenser coil"
Near Marble Falls, TX 78654
Cliff
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Arrived on site to diagnose a refrigerator that when water is dispense ice will dispense as well. Tested unit and found when dispenser pads were switched and control the problem reversed itself indicating bad dispenser pads. Contacted tech line and spoke with Tebor he advised the problem was with the pads and to replace both ice and water pads at the same time to prevent future issues. Return date is set for 3/28/19 to replace dispenser pads.File#7724447604; ordrng 1 W10353846 (pad)
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/24/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not maintaining temperature, found sensor was in range, ordering control.; ordrng 1 W11261167 (CONTROL)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 03/24/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for unit not venting properly. Check unit and found that the vent flap frame was loose and binding. Corrected loose vent flap and the unit now works properly
Near Spicewood, TX 78669
Cliff
Job Details: 03/24/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site to diagnose an ice machine that is not producing ice. Found on light flashing indicating bin thermistor failure. Replaced bin thermistor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.parts
Near Driftwood, TX 78619
Brandon
Job Details: 03/24/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of noise issue, I tested fan motors in diagnostic mode, tested good, I heated oven up to 450 degrees, unit tested good at time of service."
Near Lampasas, TX 76550
Al
Job Details: 03/24/2019
COMPACTOR WHIRLPOOL GX900QPPS6 Called whirlpool tech line and spoke with Kathy SR 7724450073The issue is with the push to start switch.Office (CS) will order the panel and on off assembly and schedule a return service date per CS.Needs more work.; O-emld tckt
Near Austin, TX 78734
Paul
Job Details: 03/24/2019
DRYER MAYTAG MEDB855DC4 Arrived onsite for the dryer not heating. I found L2 missing at the wall outlet. I found the breaker not tripped. I turned the breaker off and back on and had 241VAC to the unit. I tested the unit and found it working as designed. Call complete.
Near Austin, TX 78738
Paul
Job Details: 03/24/2019
COOKTOP KITCHENAID KICU509XSS00 Arrived onsite for the cooktop with an F47 error on the right side. I found the fuse on the filter board blown. I could smell an electrical burn smell but couldn’t see anything obvious that burned. I replaced the fuse and tested the unit. The F47 came back immediately. The left side is working as designed. Ordering c-notes & W10857232 MODULE.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 W10857232 (MODULE)
Near Belton, TX 76513
Arthur B.
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived onsite to install new compressor to top mount refrigerator from prior visit’s diagnosis. Removed faulty compressor. Installed new compressor,dye drier and process stub using braising methods. Vacuumed unit down to -25psi. Charged with 4.25oz of R134a refrigerant. Reassembled and powered up unit. Found good air flow and frost pattern on evaporator. No other issues found. No water connections made to unit at time of service."
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/24/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven gasket coming off. Inspected unit and work area. Found gasket pin had came off gasket. Removed gasket and installed new. Tested cooking operations, all tested good. Spoke with customer user care guide."
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRF757SDEE01 "Arrived on site to install previous diagnosed parts. Gained access to RC evaporator and installed harness. Pulled unit out and removed water from drain pan. Removed control and installed new. Found drain line had minor sagging. Corrected drain line. All tested good, no water leaks present."
Near West Lake Hills, TX 78746
Luis
Job Details: 03/24/2019
REFRIGERATOR ELECTROLUX PLHS269ZCB2 Arrived on site for unit making too much ice. At arrival found unit pulsating and fan shutting on and off. Found icemaker bail arm sticking to on position allowing unit to make excessive amount of ice. Powered unit off the repowered unit on same issue with pulsating. Checked power connection to fan 120 then off the 120 diagnosed faulty control as well as faulty icemaker. Gave estimate to property manager she will contact homeowner with estimate
Near Kyle, TX 78640
Brandon
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit not cooling properly, found unit was not going into defrost, found faulty evaporator thermistor, ordering thermistor. ; ordrng 1 WPW10384183 (thermistor)"
Near Leander, TX 78641
James
Job Details: 03/24/2019
DRYER MAYTAG MEDC300BW Arrived on site and tested operation. I found the unit not exhausting air properly. Accessed blower and found to have come off of motor shaft. Secured with lock tight and tested operation. Unit now functioning properly. Job complete
Near Cedar Park, TX 78613
Steve C.
Job Details: 03/24/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for the unit is rubbing loud. Tested the unit and unit is working properly. The unit is leveled and no error codes to the unit. All water connections were dry at the time of service.
Near Austin, TX 78732
Paul
Job Details: 03/24/2019
DRYER GE GTDX200GM1WW Arrived onsite for the dryer not powering up or starting a cycle. I found the timer not passing voltage. I replaced the timer and tested the dryer. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.
Near Elgin, TX 78621
Scott
Job Details: 03/24/2019
WASHER GE GTW330ASK3WW "Arrived on site ,replaced gearcase and agitator bolt . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near , TX 78628
Lou
Job Details: 03/24/2019
WASHER WHIRLPOOL WTW4855HW0 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and it showed no error codes. Continued with testing and the unit operated as designed with no unusual noises. I had the customer sign a waiver of damages from moving appliance and using my floor protector under the unit, I slid the unit out from the wall and tilted it back to inspect underneath. I found no damage under the unit nor to the gearcase and its components. I lifted the top panel and found where the tub ring had minor damage at the back of the ring from the unit being out of balance and striking the back panel, but nothing else. I tested the unit manual test mode with the customer witnessing and still nothing out of the ordinary. I advised the customer that I cannot find anything wrong with the unit and advised that if the noise happens again to take a video of it and call us back. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Kevin
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found fresh food temperature is 40° freezer temperature is 50° exposed fresh food evaporator and found frost pattern is sparse. Took one picture and sent to CS, it’s sealed system repair will be needed. Will need to bring back both evaporators, three-way coil, compressor, dryer, and stub. Call will need to be scheduled for two hours refrigerator has already been emptied by customer. No water leaks from connections at time of service; ordrng 1 SEALED (SYSTEM) and 1 SF8404 (STUB) and 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/24/2019
VENTHOOD WHIRLPOOL UXT4236AYS0 "Arrived on site for venthood not running. Performed diagnostics and tested voltage to motor. Found 120 volts. Removed motor and tested resistance and found opened. Installed new fan and tested operation. All tested good. Paid in full on check# 1518 ."
Near Austin, TX 78735
Luis
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for ice build up in freezer found ice forming on inside upper liner where liner meets cabinet,added adhesive to gaps remolded freezer door seal"
Near Waco, TX 76707
Arthur B.
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Arrived onsite for customer complaint of RF section frosting up after gasket install. Upon inspection of door, found upper center of door is warped causing the frost build up. Advised CS regarding issues and advise customer to call WPL to possibly get concession to have door ordered. Customer will call WPL. No further work performed."
Near Austin, TX 78705
Wesley
Job Details: 03/24/2019
DRYER MAYTAG MED3500FW0 Arrived onnsite and pads to reduce mootor mount and vent noise. All checks good unit is operating as designed.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/24/2019
DISHWASHER GE PDWT380R10SS "Arrived on site to install previous diagnosed parts. Removed unit and installed adapter, sump and motor. Installed unit and tested operation. Found wash motor making abnormal buzzing noises. Found motor DOA. Will need to replace motor. ; ordrng 1 WD26X10053 (mechanism asm)"
Near San Marcos, TX 78666
Robert
Job Details: 03/24/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on job for complaints of door not closing properly. Called tech line. SR:7724439650 techline said it is a passive door spring system. Normal for left side to not close as well as right side due to no spring being on left side. Turned on oven, no heat escaped. All operation functioning properly."
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site or icemaker leaking water. Found that the icemaker front right corner was cracked and leaking. Replaced leaking icemaker. New icemaker cycles properly with no leaks. All water connections are dried.
Near Austin, TX 78746
Kevin
Job Details: 03/24/2019
FREEZER WHIRLPOOL WRS588FIHV00 "arrived on site and inspected refrigerator and found damper is noisy during operation. Replaced it and noise has stopped. No water leaks from connections at time of service, job complete 12/11/18 10:17: LM there 12/11 TUE, 9:59 to 10:11, Arrived on site for loud noise. Loud noise from gears inside diffuser assembly diagnosed faulty diffuser. Removed faulty diffuser installed new diffuser assembly"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for dented door, replaced door and badge and tested good, no leaks on site"
Near Killeen, TX 76542
Al
Job Details: 03/24/2019
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived to inspect microwave issues. Confirmed the complaint and removed and replaced all switches and interlocks.Reassembled unit and unit tested as designed.JOB COMPLETE
Near San Marcos, TX 78666
Robert
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on job for complaints of no light in refrigerator. Verified lights not working in either cabinet. Replaced rc light and it worked but not the fc. Replaced the fc light, all lights working properly. No leaks detected at time of service."
Near Waco, TX 76712
Arthur B.
Job Details: 03/24/2019
OVEN JENN-AIR JMW2430DP01 "Arrived onsite for customer complaint of microwave feature not working. After inspection, found UI is programmed to wrong model. Was able to correctly reprogram UI. Then received F6E8 error. Confirmed 24v between blue on yellow wire on 4903 relay. Found inverter faulty. Removed and replaced inverter. Reassembled and powered up unit. Tested microwave with 1 cup of water @2 mins. Water was boiling. No other issues found."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 03/24/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher not draining. Inspected work area and unit insulation. Found standing water in bottom of unit. Found drain line at garbage disposal had food blockage. Cleaned drain line and garbage disposal and tested activated drain pump. Found unit draining. Performed diagnostics mode and found error code F6-E4 opened float switch, due to over fill. Monitored diagnostics cycle. All tested good, no water leaks present. Recommend to run a dishwasher magic cleaner once a month."
Near Waco, TX 76711
Arthur B.
Job Details: 03/24/2019
WASHER AMANA NTW4516FW2 "Arrived onsite to install new lower harness to top load washer. Removed and replaced harness. Upon installing new harness, found harness to motor melted in. Unit will need new motor to complete repair. R/S for Tuesday 3/26. Unit disconnected at this time.; ordrng 1 CNOTE (ARO) and 1 W10890624 (motor-drve)"
Near Seguin, TX 78155
Diego G.
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted gasket and tested, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted gasket and tested, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site. Check for freezer door issues. Found gasket not sealing to cabinet. Adjusted gasket and tested, all functions tested OK. No leaks present. Job complete"