Near Rollingwood, TX 78746
Luis
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site for dispenser door not seal. Diagnosed faulty dispenser door motor causing door not to seal to ice chute and causing water to leak. Installed new ice door motor and ice door checked ice door seal good. 1 WP2180353 (DISP DOOR) from stock
Near Austin, TX 78759
Scott
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KFCO22EVBL5 "Arrived on site for upper racks frozen . Looked to be residual moisture from previous repair had frozen up rails . Removed bins and rails ,dried and greased bearings . Nonwater leaks detected at time of service . Job complete ."
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for no cooling fresh food section. Found fresh food section at 58°. Found fresh food section evaporator is not defrosting. We will return to replace cover and control;
Near Austin, TX 78757
Wesley
Job Details: 06/06/2019
OVEN WHIRLPOOL WOS72EC7HS01 "Arrived onnsite for display corrupted image, ordering new console to repair. All else checks good. ; ordrng 1 WOS72EC7HS01 (STAINLESS CONSOLE)"
Near Round Rock, TX 78681
Al
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived to inspect refrigerator not cooling. Verified complaint and removed and the evaporator cover in the ff section and used my steamer to defrost the ice. Removed and replaced the harness, UI and Main control.JOB COMPLETE"
Near Austin, TX 78735
Leonardo
Job Details: 06/06/2019
OVEN WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for light burning out. Test unit and found bad switch. Replaced switch test unit and found burned out light bulb.
Near Belton, TX 76513
Arthur B.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite to install new evaporator to top mount refrigerator from prior visit’s diagnosis. Removed leaking evaporator and installed new replacement using braising methods. Vacuumed unit down to to -25psi. Charged unit with 4.25oz of R134a refrigerant. Reassembled and powered up unit. Unit began cooling and good frost pattern forming. No other issues found. No water source connected to unit at time of service.
Near Austin, TX 78723
Steve C.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRB119WFBW00 Arrived on site for the unit is still not wheezing or cooling. Put the gauges on the unit and the unit is getting a -10 vacuum on the low side and the high side is at 95. No water connections to the unit.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/06/2019
RANGE AMANA AGR5330BAS3 "Arrived on site to diagnose stove broken light bulb. Bulb broke inside socket. No cover for light bulb since it is tucked away and hidden. Verified no leaks at time of svc call."
Near San Marcos, TX 78666
Kevin
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and replaced ice bin diagnosed by previous technician after replacement dispenser is now operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78748
Scott
Job Details: 06/06/2019
WASHER LG WM3170CW Arrived on site for washer not starting . Ran diagnostics and got locked motor error . Ordering rotors &stator . Will need autho. No water leaks detected at time of service . ; ordrng 1 AHL72914401 (ROTOR ) and 1 AJB73816004 (STATOR ) and 1 AUTHO
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/06/2019
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site to diagnose stove with a damaged door. Found damaged stainless on door. Replaced door and verified operation. Vacant home at time of svc.
Near Manor, TX 78653
Steve C.
Job Details: 06/06/2019
DRYER WHIRLPOOL WED7500GC0 "On site for the unit door would not close. Found the units door assembly is disassembled on the kitchen counter. Found the door catch is broken. Reassembled the door and test the unit. The unit door still does not close. Replace the hinges and the strike in the unit is still not closing. Found a small in indention On the front panel. . Also found the door switch is broken will use on the return visit. Unit will need a new door, front panel, Bing play, and strike.; ordrng 1 CNOTE (AUTHO) and 1 W11126813 (door SHADOW ) and 1 WPW10393264 (nameplate) and 1 WPW10459661 (panel)"
Near Wimberley, TX 78676
Brandon
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for customer complaint of no ice, I found e2 error code, faulty ice maker, also found freezer section was -16 degrees, found faulty thermistor. Ordering parts. ordrng 1 W10316760 (thermistor)"
Near Round Rock, TX 78665
Al
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived to inspect side by side refrigerator with drops of water underneath the ice dispenser.Upon examination of the unit, it was discovered the units natural design, due to the humidity.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE JOB COMPLETE"
Near Wimberley, TX 78676
Kevin
Job Details: 06/06/2019
WASHER WHIRLPOOL WDT720PADW2 "Arrived on site and set dishwasher into diagnostic cycle and didn’t find any leaks, ran diagnostic cycle 2 more times and still didn’t have any leaking. Customer stated it only starts leaking after 2 hours into the normal cycle. Requested that they attempt to get more information and observations during this point. Could not duplicate the customer experience at this time, job complete"
Near Austin, TX 78745
Luis
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV00 "Arrived on site for fresh food not cooling. Customer defrosted unit,called tech support for ongoing issue of unit not running through a self defrost. Tested thermistor reading passed,per tech support need to replace hv control. Repairs; ordrng 1 W11174836 (CONTROL)"
Near Temple, TX 76502
Arthur B.
Job Details: 06/06/2019
MICROWAVE WHIRLPOOL WMH31017HZ-2 "Arrived onsite for customer complaint of OTR microwave getting F1E4 error and will not start. Upon inspection, found structural damage to cabinet frame where UI sits. Also found damage where magnetron is located at well. No further repairs performed."
Near Austin, TX 78703
Wesley
Job Details: 06/06/2019
WASHER MAYTAG MHWE201YW00 Arrived onnsite and found stack unit in small closet at top of stairs. Unit would not spin or rotate basket except for very small attempt. Appeared to b no obstruction as unit basket turns freely.
Near Austin, TX 78701
Wesley
Job Details: 06/06/2019
WASHER GE WBVH6240FWW Arrived on site and was able repair washer no parts needed.
Near Austin, TX 78717
Lou
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRT519SZDB02 "arrived on site to install parts for a customer. Upon arrival the customer handed me a pantry track rail to replace. When the customer showed me what part was actually broken I advised the customer that she had the wrong part. What the customer needs is the Meat Pan Holder (W10861519). The customer will return the wrong part and order the correct part ad notify or office if she needs us to install correct part No water leaks observed during service, job completed."
Near Austin, TX 78738
Luis
Job Details: 06/06/2019
REFRIGERATOR GE ZISS420DXASS "Arrived on site for water leaking in freezer. Removed ice bin found water leaking from drain pan,diagnosed unit will need a drain pan kit.; ordrng 1 LMONLY and 1 WR17X13182 (DRAIN PAN)"
Near Bertram, TX 78605
James
Job Details: 06/06/2019
MICROWAVE GE PVM9005SJ2SS "Arrived on site for microwave tripping breaker. I found evidence of a short in the harness for neutral to transformer and interlock fused together. U it will need new transformer, magnetron, capacitor, diode, main harness, all 3 interlocks and interlock housing to repair.1 WB10X25607 (latch board) and 1 WB18X25608 (main harness) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (switch micro monitor) and 1 WB24X25617 (h.v.transformer) and 1 WB27X11191 (magnetron) and 1 WB27X25616 (h.v.diode) and 1 WB27X25625 (h.v.capacitor)"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/06/2019
WASHER WHIRLPOOL WFW75HEFW0
Near Austin, TX 78725
Steve C.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for the freezer door is not closing properly. Tested the unit and found the upper section of the freezer door is warped. Try to align the hinge and it did not work. Found the unit will need a new freezer door.; ordrng 1 LW10436760 (dor-fip ss)
Near Blanco, TX 78606
Brandon
Job Details: 06/06/2019
WASHER GE GTW460ASJ8WW "Arrived on site for customer complaint of leak under washer, found leak coming from hose connection at drain pump, ordering hose. ; ordrng 1 WH41X24177 (HOSE)"
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/06/2019
REFRIGERATOR LG LFXS30726S/02 "Arrived on site to diagnose fridge not cooling. Found room temp both compartments. Tapped low side and found 45 psi indicating a faulty compressor. Verified no water leaks at time of svc call.
Near Georgetown, TX 78626
Ron
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for refrigerator freezer not freezing and only dropping ice once or twice a day. Measured temperature in FC at 15° and ice bin at 26°. Inspected frost pattern and visible frost. Performed diagnostics mode and tested defrost bi-metal and found closed. Tested defrost cycle and found heater activated. Found compressor over heating and causing intermittent failure. Found failure has cause control relay sticking in defrost. Due to failures will need to replace all seal system and controls. Will need authorization to complete repair. Please allow 2 to 3 hours for repair..; ordrng 1 8201675 (compressor) and 1 SEENOTE&STICKYNOTE (SCH APT / 3 HOUR REPAIR ) and 1 TJAF120 (ACCESS VALVE ) and 1 W10789393 (cntrl-elec - INTERFACE) and 1 W10807590 (cntrl-elec) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10154805 (invrtr-box) and 1 WPW10608485 (evaporator)
Near Leander, TX 78641
Ron
Job Details: 06/06/2019
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site for front load washer leaking. Customer stated that it is leaking from left side. Removed top and back panel. Performed diagnostics mode and checked for fault codes, none found. Ran automatic test cycle and found water leaking from tub. Inspected tub and found crack in outer tub. Will need to replace tub assembly. Will need authorization for repair and 2nd person needed. Office to reschedule return. Advised customer not to use and left unit unplugged. Please allow 2 hours for repair on return. ; ordrng 1 SEENOTE (2 MEN & 2 HR/ NEEDS AUTH/ OFFICE TO SCH.) and 1 W10901175 (tub-outer)"
Near San Marcos, TX 78666
Kevin
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Arrived on site and inspected refrigerator and found fresh food door gasket hops out of chattel. Used adhesive to attempt to hold it in place. Requested that customer leave the door alone for at least an hour to let adhesive set. No water leaks from connections at time of service.
Near Marble Falls, TX 78654
James
Job Details: 06/06/2019
REFRIGERATOR GE ZIR36NMHRH Arrived on site and found that the door closer is loose. Accessed top and found that the tensioner spring has failed. Unit will need new spring to repair. ; ordrng 1 WR02X10526 (spring door closure)
Near Austin, TX 78705
Wesley
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and found unit operating with frozen fresh food Evap.
Near Marble Falls, TX 78654
James
Job Details: 06/06/2019
WASHER MAYTAG MHW5100DW0 "Arrived on site and inspected unit. I found that the top has been pushed up and damaged as well as the cabinet sides bowed out. I also found the door open and will not close. Removed top to inspect and found tub assembly has detached from lower suspension causing tube assembly to break in half and shattered frost section of tub cracking both counter weights and damaging the harness, dispenser rear vent pipe, rotor, stator, drain pump, pressure hose, drain hose and all 4 shocks. Unit will require extensive repair and 2 technicians to complete. Office to submit for AUTHO ; ordrng 1 W10253014 (counterwgt) and 4 W10312625 (shock-absr)s and 1 W10575334 (disp.drawer assy) and 1 W10746378 (harness) and 1 W11044559 (hose) and 1 W11166595 (CABINET WHT ) and 1 W11183219 (VENT) and 1 W11253212 (BOLT) and 1 WPW10208373 (top) and 3 WPW10253476 (screw)s and 1 WPW10409997 (tub-outer) and 1 WPW10544980 (rotor) and 1 WPW10562025 (inner drain hose) and 1 WPW10605427 (pump-water
Near Pflugerville, TX 78664
Joel G.
Job Details: 06/06/2019
MICROWAVE WHIRLPOOL WMHA9019HN1 "Arrived on site to diagnose microwave shutting off intermittently. Could duplicate issue. Polarity and ground is fine at outlet. Called source, spoke w/ Rick, who says to replace main board and the door since voltage is dropping from one of these components. After replacing parts, customer to contact WiFi dept for help on connecting with WiFi,. ; ordrng 1 W11186019 (door/mw) and 1 W11186035 (cntrl-elec)"
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to diagnose fridge not cooling. Found 60 degs in ff side and 25 degs in frz. Ran diags and in diags, all sensors said shorted. Ran test 4 and when ff side should have been cooling, the frz side was cooling and not ff side. Informed customer control board was faulty. Replaced control board, ran diags again and this time, sensors checked fine test 4 checked fine but frz fan never came on. Accessed frz evap motor and found white wire broken right At the fan motor. Fan motor needs replaced .Verified no water leaks at time of svc call.; ordrng 1 W11249952 (motor-evap)"
Near Austin, TX 78722
Steve C.
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KBRA22KLSS01 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the compressor is locked up and it is defective.. No water connections to the unit.
Near Austin, TX 78738
Leonardo
Job Details: 06/06/2019
MICROWAVE KITCHENAID KCMS2255BSS1 Arrived on site to test unit for display not working. Test unit and found bad display board.
Near Austin, TX 78717
Tyler B.
Job Details: 06/06/2019
OVEN SAMSUNG NX58H5600SSAA/01 Arrived back on site for igniter replacement. Replaced igniter unit now heats in bake and all other functions check good. No leaks on site
Near Austin, TX 78759
Cliff
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site to diagnose a refrigerator that is louder than normal. Tested all parts and components and found everything operating normally and the way manufacturer designed. No repairs are needed at this time. Advised homeowner on more efficient units and they’re running times. Also advised on normal noises during operation. Job is complete and no leaks were found at time of service.
Near Austin, TX 78702
Luis
Job Details: 06/05/2019
REFRIGERATOR GE GSS23GSKKCSS "Arrived on site for no cool found starter wired wrong from prev company installed new starter correctly compressor trying to power on then shuts off diagnosed unit will need a new compressor,job will need 2 hrs for repairs; ordrng 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 WR87X10224 (COMPRESSOR )"
Near New Braunfels, TX 78130
Robert
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on job for complaints of wires broken on door. Will need door.ordrng 1 LW10691266 (dor-fip)
Near Austin, TX 78728
Cliff
Job Details: 06/05/2019
WASHER MAYTAG MVWB765FW3
Near Spicewood, TX 78669
Brandon
Job Details: 06/05/2019
WASHER LG WM4370HKA "Arrived on site for customer complaint of unit vibrating during spin cycle, I tested spin cycle with no clothes, unit tested great, unit sits on second floor and not on a concrete foundation.
Near Georgetown, TX 78628
Ron
Job Details: 06/05/2019
n/a
Near Austin, TX 78759
Cliff
Job Details: 06/05/2019
REFRIGERATOR MAYTAG MFF2258VEW6 Arrived on site to diagnose a refrigerator with Torrin gaskets and an icemaker not working. Tested unit and found icemaker shorted out and not calling for water as well as both RC door gaskets torn. Both caskets will need to be replaced to complete repair. I replaced ice maker today and tested and found icemaker operating properly..;
Near Austin, TX 78731
Luis
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYW02 "Arrived on site for cooling issue. Removed fresh food evaporator cover found corrosion on suction line and cap tube on fresh food evaporator,Checked weld joints found oil on manufacture weld joints on evaporator diagnosed leak at evaporator. Ordering evaporator,compressor and a uv drier, repair covered under manufacture sealed system warranty. Job will need 2HRS. collected service call fee; ordrng 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10309988 (COMPRESSOR) and 1 WPW10143759 (DRIER UV) and 1 WPW10643261 (EVAPORATOR )"
Near Spicewood, TX 78669
Brandon
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for customer complaint of dishwasher not cleaning, found tubing came disconnected from sump, also found broken and missing rack wheels, ordering wheels. ; ordrng 2 W10195416V (dish rack wheel)s"
Near Round Rock, TX 78665
Joel G.
Job Details: 06/05/2019
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to diagnose microwave not turning interior bulb on when door is opened. Found bulb coming on after a very long delay from control board relay. Control needs replaced.. All else checks out fine.; ordrng 1 W11127338 (cntrl-elec)
Near Canyon Lake, TX 78130
Kevin
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site and found dispenser is not operating. Found water filter is bad, water filter is not considered a warranty item, replaced reservoir adding a bypass and it will now dispense properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/05/2019
DRYER WHIRLPOOL WED9290FC0
Near Leander, TX 78641
James
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested temperatures. I found fresh food at 39 degrees and freezer at 70 degrees. Ran test 4 and found that the unit is not switching over to the freezer section for cooling. Called tech line and spoke to Andrew Due to issue the uNit will need the lower harness and control to repair. ; ordrng 1 AUTHO (AUTHO) and 1 W11109595 (motor-evap) and 1 WPW10675033 (cntrl-elec)
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL KDTE104ESS2 "Arrived on site for customer complaint of unit not washing dishes, found faulty wash motor. Ordering wash motor, WPW10605057 (pump and motor assy)"
Near Austin, TX 78717
Lou
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site to inspect dishwasher noises. Upon further inspection, I found a piece of blue tape on the unit door that read door squeaks when opened all the way. I opened the door and it did squeak. I pulled the unit out a little ways to inspect the friction pads ad further undo the left pad with a small tear and both were squeaking. I removed and replaced both pads and cleaned the construction dust from the hinges and tested. Unit operates as designed and no more squeak. No water leaks observed during service, job completed. No one available to sign for receipt."
Near New Braunfels, TX 78130
Kevin
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and inspected refrigerator and found harness is loose to icemaker and after correcting it is noW operating properly. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78757
Cliff
Job Details: 06/05/2019
REFRIGERATOR ELECTROLUX E42BS75EPS I did on site to diagnose a refrigerator with inconsistent temperatures. Tested all parts and components and could find no failures or duplicate any failures at this time. Advised homeowner possibly floating restriction in sealed system due to previous companies repairs or previous refrigerant leak. But as I was unable to find any problems no repairs to be done at this time as it appears all parts and components are working properly. No leaks were found at time of service.
Near Del Valle, TX 78617
Joseph C.
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for “no ice production” complaint. Inspected unit and found ice not being produced. Reset unit. Ice is now being produced. No leaks detected, at time of service."
Near Jonestown, TX 78645
James
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site and tested operation. I found that the ice maker has been over filling and the water is dispensing slow. I also found that items in temp control drawer are freezing. I found that the supply hose has been linked behind unit causing water flow issues which have caused ice maker to over fill. Corrected supply hose and tested. I found water now flowing properly. I found the temp control drawer working properly and instructed customer on use and proper loading. Unit tests good. Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 06/05/2019
RANGE AMANA AGR5330BAS3 "Arrived on site and found customer is experiencing hot temperature on outer door surface. Added insulation to door interior per service pointer W10917778. Measured surface temperature at preheat chime at 350. Surface behind handle is 80 degrees glass door surface is 90. At 400 for 1 hr acceptable temperature is 152 bare metal, porcelain 160, glass 172 degrees, plastic 182.
Near Austin, TX 78746
Scott
Job Details: 06/05/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for dryer somtimed shutting off or not starting . Very random . Ran diagnostics got 2-1,4-3 ( customer just had vents cleaned prior to visit ) ,6-2,6-3 . Replaced control ran diagnostics again got 2-1 only . Ordering UI control. .unit is free from lint build up at time of service . ; ordrng 1 W11133029"
Near Spicewood, TX 78669
Brandon
Job Details: 06/05/2019
FREEZER WHIRLPOOL WRT318FZDB02 "Arrived on site for customer complaint of freezer frosting, found freezer gasket was not sealing, I replaced gasket, unit tested good."
Near Cedar Park, TX 78613
Ron
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "(JS) Arrived on site for refrigerator intermittently not dispensing water and making abnormal noise. Inspected unit and work area. Removed filter and checked filter. Found correct filter every drop being used. Found filter was not engaged all the way in filter housing. Performed diagnostics mode and ran every components. Found seal interfering with damper control. Corrected seal and tested unit. All tested good, no water leaks present."
Near Manchaca, TX 78652
Scott
Job Details: 06/05/2019
DRYER WHIRLPOOL WGD6620HC0 "Arrived on site for not drying on sensor , timed dry will work . Ran diagnostics , nonerror codes . Unit did not register sensor in diagnostics . Ordering control,HARNES , electrodes .. No lint build up at time of service . .; ordrng 1 W11350212 and 2 WP3387223 (electrode)s and 1 WPW10298258 (harns-wire)"
Near Austin, TX 78757
Scott
Job Details: 06/05/2019
REFRIGERATOR MAYTAG MRT118FFFM04 Unit is fuctioning properly at this time . Customer states it been normal for couple of days . No water leaks .
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/05/2019
RANGE WHIRLPOOL GW397LXUS06 Arrived on site four digits that will not except commands. Found that the unit had a failed touch panel. Replaced and tested. All digits now work.
Near Austin, TX 78732
Paul
Job Details: 06/05/2019
FREEZER WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator with no lights in the FC. I found the module out in the FC. I replaced the module and the light is working as designed. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/05/2019
RANGE GE CT9800SH4SS "Arrived on site for customer complaint of uib not responding all the time, found faulty display control.1 WB27X22130 (control board)"
Near Manor, TX 78653
Steve C.
Job Details: 06/05/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site to replace the control panel due to the UI has a line running across. Replace the control panel and tested the unit. Unit works properly and job complete.
Near Liberty Hill, TX 78642
Arthur B.
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived onsite for customer complaint of french door refrigerator not cooling both sections. Removed evap cover and found evaporator all frosted over. Attempted forced defrost, found heater not coming on. Removed and replaced control. Programmed and enter forced defrost. Found unit will to enter defrost. Checked continuity. Found bimetal faulty. Ordering new harness assembly. All water connections were dry at time of service.; ordrng 1 W11260592 (harns-wire)"
Near Austin, TX 78717
Lou
Job Details: 06/05/2019
MICROWAVE WHIRLPOOL WMH32519FS1 "arrived on site to inspect microwave not venting. Upon further inspection, I found that the range sticks out further than the microwave and the customer was cooking and I could see the vapors going in front of the microwave and not into the vent that was turned on. After the customer cleared the range cooktop, I tested the vent by placing a piece of paper approximately 3-4 inches from the vent and turned the fan on high with filter in place. The paper did not move. When I removed the filter, the paper went into the vent space. I demonstrated for the customer as well. I pulled the unit from the wall and found the damper door damaged, but when the fan turns off and on I could hear it opening and closing. I removed and replaced the damper and tested again. The unit operated as designed. I checked the vent exit on the outside of the home and the vent door was open while the fan was on and closed when turned off (photo). I advised the customer that due to th
Near Round Rock, TX 78665
Joel G.
Job Details: 06/05/2019
MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site to diagnose microwave not starting. Found loose wire at control board. Verified operation and microwave heats just fine.
Near Leander, TX 78641
Ron
Job Details: 06/05/2019
MICROWAVE GE PEB7226SF1SS "Arrived onsite inspected microwave cavity found wave guide cover damaged. Removed wave guide could, found a failed magnetron due to normal wear and tear. Installed new magnetron and wave guide cover. Painted cavity with microwave paint.
Near Marion, TX 78124
Robert
Job Details: 06/05/2019
DISHWASHER KITCHENAID KDTE334GBS0 Arrived on job to replace panel. After replacement test operation all functions working properly.
Near Austin, TX 78744
Luis
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for no ice. Tested icemaker found icemaker not running through a forced harvest,diagnosed failed icemaker,removed failed icemaker installed a new icemaker. Powered unit on icemaker ran through a cycle and filled with water."
Near Austin, TX 78717
Lou
Job Details: 06/05/2019
RANGE KITCHENAID KGCU462VSS02 "arrived on site to inspect cooktop middle grill. Upon further inspection, the customer advised that the drip tray router had dropped down and she couldn’t get it back up. I remember the wave tray and flame spreader and was able to get the drip tray router hooked back into place. I showed the customer how to get it back into place should it fall off again. No gas leaks detected during service, job completed."
Near New Braunfels, TX 78130
Kevin
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher and found motor is not operating, replaced sump and motor and dishwasher is now operating correctly. No water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 "arrived on site to inspect refrigerator with oil coming from the front of the unit. Upon further inspection, the customer advised that they fund what appeared to be oil on the floor at the front of the unit. I opened the freezer door and saw what looked like something had spilled. It was brown in color. I found that the FC door gasket was badly torn at the bottom of the door and was allowing warm air into the FC chamber. Also found that something had spilled at the bottom right corner of the right RC door and had gone on to the top of the FC door in the upper right corner. I found no evidence of oil on the unit; only a brown liquid substance that had spilled. I am ordering an FC door gasket . No water leaks observed during service.; ordrng 1 W10407216 (gasket-fip)"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found LED control board is not operating properly and LED module and freezer is not working.. Replaced LED board and freezer module and it is now operating properly. Customer is still experiencing water on the top of the freezer door related to the previous visit. Will need to bring back and install gasket additions underneath the current freezer gasket no water leaks from connections at time of service; ordrng 2 A3189395 (gasket)
Near Austin, TX 78727
Cliff
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is leaking. Found the main pump and drain pump assemblies both damaged. Also noted inner door panel and outer door panel damaged as well along with 2 upper rack roller assemblies. All listed parts will need to be replaced to complete repairs..; ordrng 2 W10902242 (wheel-tub)s and 1 W11174872 (PANEL) and 1 W11174980 (INNER PANEL)
Near Austin, TX 78750
Lou
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit plugged in but the compressor was not on, no lights on in the RC section and only the FC light on. I checked the breaker and it was good. Checked voltage at the outlet and at the main control and got 124V. Checked voltage at P4-1 & 4 and got .6VDC. I removed and replaced the UI and still got nothing. I inspected the control and found the T1 solenoid had shorted. I am ordering the main control and No water leaks observed during service.; ordrng 1 W11043763 (cntrl-elec)"
Near Cedar Creek, TX 78612
Steve C.
Job Details: 06/05/2019
DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site for the unit dispenser is not working. Found the dispenser lid spring is broken. Replaced the dispenser and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78757
Scott
Job Details: 06/05/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for washer stopping or not starting cycles . All very random and periodically . Ran diagnostics cycle . Got 0-5,,1-1, 5-1,5-2,5-3,5-4,8-6 . Wash cycles checked good . Lock/ latch did take a couple of tries to latch . Replaced lock and control. Ran calibration and wash . All checked normal . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78731
Wesley
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found unit icemaker failed and condensation around ice box.Unit operating as designed after repair.
Near McQueeney, TX 78123
Robert
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on job for complaints of temperature too low. Advice customer on setting.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/05/2019
REFRIGERATOR LG LFXC24726D/01 "Arrived on site to diagnose ERFF. Accessed frz evap and found fan seized up and not turning freely. Grille assy is recommended to be replaced on these to prevent future ice build ups that happen when only the fan motor is replaced. Verified no leaks at time of svc call.; ordrng 1 AEB72913944 (GRILLE ASSY)"
Near Seguin, TX 78155
Robert
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job to replace icemaker. After replacement icemaker filled with water. No leaks detected at time of service.
Near Hutto, TX 78634
Joel G.
Job Details: 06/05/2019
DISHWASHER GE GDF520PGJ2BB "Arrived on site to install latch ordered and diagnosed by previous tech. Replaced, ran diags and still had no operation from the unit. Found main control board not operating any components in diags and needs replaced. Replaced main board and ran diags again. This time, all functions checked out fine. Verified no water leaks at time of svc call."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 Arrived on site to install parts ordered by previous tech. Replaced and hooked timer according to instructions. Verified operations. Verified no leaks at time of svc call.
Near Round Rock, TX 78665
Thomas L.
Job Details: 06/05/2019
REFRIGERATOR GE GSHL5KGXCCLS Arrived on site for unit that will not make ice and will not dispense wateR. The filter housing is noisy. However that is not going to take care of the no ice situation because the ice stripper is broken and will need to be replaced. Icemaker part number is WR30X10093; saved tckt
Near Austin, TX 78732
Paul
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KBFC42FTS03 Arrived onsite to replace the previous diagnosed parts and defrost the ice from the FC. I replaced the UI and removed the ice from the bottom of the FC. I cleaned paper out of the drain tube and cleared it. I tested the unit and it is working as designed.. Call complete.
Near Woodway, TX 76712
Al
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived to inspect side by side refrigerator not cooling properly.Confirmed the complaint and immediately checked interior temperatures of both the refrigerator and freezer sections.Got 55 in the refrigerator and 35 in the freezer cabinet.Removed the evaporator panel to access the evaporator to check frost pattern and the pattern was not very defined.Removed back cover to unit and checked the condenser motor fan, which was running, but the compressor was extremely hot to the touchOrdering compressor, access valve and dye drier. CNOTE 2 hours CNOTE Sealed System Tech.ordrng 1 876765 (TUBE KIT) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2HOURS) and 1 W10309988 (COMPRESSOR ) and 1 W11179385 (DRIER-TUBE)"
Near Austin, TX 78751
Leonardo
Job Details: 06/05/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for unit leaking. Test unit and found door not closing all the way. Found knife on top rack was to far back making door push open causing unit to leak. Removed knife test unit and no leaks present at this time job complete.
Near Lago Vista, TX 78645
James
Job Details: 06/05/2019
OVEN WHIRLPOOL WFE540H0ES0 Arrived on site and found no response. Pulled unit and tested for power. I found that the terminal block has shorted on L1 connection. Inspected other connectors on terminal block and found neutral and L2 to be loose. Installed new harness and customer provided power cord and tested operation. U it now operating properly. Job complete
Near Round Rock, TX 78664
Joel G.
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose fridge not cooling. 61 degs in ff side and 24 degs in frz. Found defrost issue. Accessed control board and verified 24 ohms from bn-wh indicating heater and bimetal are fine. Defrost sensor check at 28 kohms. Main board needs replaced,Will need unit shut off for at least 48 hrs and doors opened while defrosting. Verified no water leaks at time of svc call.; ordrng 1 W11212392 (cntrl-elec)"
Near Austin, TX 78748
Leonardo
Job Details: 06/05/2019
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to replace door. Replaced door test unit and unit test good job complete.
Near Buda, TX 78610
Brandon
Job Details: 06/05/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for customer complaint of dryer squeaking, found idler pulley was faulty and rear bulkhead needed adjusting. After replacing repair kit and adjusting bulkhead, unit tested good."
Near Canyon Lake, TX 78132
Kevin
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site and found refrigerator is making a rattling sound while running. Found front feet were not down and after correcting rattling has stopped and doors are leveled. No further repair is required at this time, no water leaks from connections at time of service,"
Near Austin, TX 78753
Joseph C.
Job Details: 06/05/2019
OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for “light won’t shut off and unit will not heat” complaint. Per my previous diagnosis, installed light switch rod. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Bee Cave, TX 78738
Brandon
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for customer complaint of unit leaking, found leak coming from water filter housing, ordering part. ; ordrng 1 W10906054 (housing)"
Near Buda, TX 78610
Kevin
Job Details: 06/05/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site and found dryer is heating normally, airflow is good and vent has been shortened to exit outside of wall directly. Took pictures. Didn’t find any saved error codes. Could not duplicate customer experience, requested that customer continue to monitor dryer, no lint found at time of service, job complete"
Near Round Rock, TX 78665
Joel G.
Job Details: 06/05/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to install parts ordered by previous tech. Ran diags and found lid lock error. Replaced latch assy, recalibrated washer and ran diags and verified operations. Verified no water leaks at time of svc call. Drain is secure."