Near Austin, TX 78749
Robert
Job Details:
09/25/2019
WASHER MAYTAG MVWB765FW2
Arrived on job for complaints of new noise. Found the stater screw not secured causing noise. Corrected and added thread lock to screw. No leaks detected at time of service.
Near Austin, TX 78753
Joseph C.
Job Details:
09/25/2019
WASHER WHIRLPOOL WTW4816FW1
"Arrived on site for “unit will not complete wash” complaint. Inspected unit and found actuator error. Removed and replaced actuator. Unit will not come out sense mode. Found both solenoids on valve, with no continuity. Ordering new valve. Bringing control with me, just in case. Shut off water supply, due to leak where hose mounts to valve. Will need to address that issue. ; ordrng 1 W11210459 (valve)"
Near Bastrop, TX 78602
Cliff
Job Details:
09/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived on site to replace previously ordered parts. Prior to replacing compressor and evaporator found evaporator fully encased in frost due to defrost failure. Re-tested unit and found controls not registering closed bi-metal even though it’s encased in ice. Verified heater and bi-metal are good. Replaced controls and found issue corrected. All is working properly at this time and no leaks were found at time of service.
Near Temple, TX 76502
Chase
Job Details:
09/25/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Near Cedar Park, TX 78613
James
Job Details:
09/25/2019
REFRIGERATOR LG LSXS26386S/00
"Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 5.82oz 134a. Updated software with jig and tested operation. Unit tests good. Job complete"
Near Austin, TX 78745
Robert
Job Details:
09/25/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00
Arrived on job for complaints of warm temperature. Found cover in refrigerator cover in ice. Ordered cover and customer will defrost. ; ordrng 1 W10887790 (cover-evap)
Near Austin, TX 78703
Wesley
Job Details:
09/25/2019
RANGE KITCHENAID KDRS467VSS04
Arrived onnsite and repaired unit switch with a shim. Unit door is closing properly. All checks good.
Near Kyle, TX 78640
Robert
Job Details:
09/25/2019
DRYER WHIRLPOOL WED4815EW1
Arrived on job for complaints of rear seal came off. Replaced seal and test dryer.
Near Austin, TX 78741
Leonardo
Job Details:
09/25/2019
RANGE WHIRLPOOL WFE301LVQ0
Arrived on site to test unit for broiler not working properly Broiler & bake was working properly at this time. Job complete.
Near Austin, TX 78738
Brandon
Job Details:
09/25/2019
ICE MACHINE KITCHENAID KUIX505ESS2
"Arrived on site for customer complaint of unit making small ice and melting, found filter needed to be replaced and condenser needed cleaning, I removed the filter and ran diagnostic tests, unit tested good.
Near Austin, TX 78717
Lou
Job Details:
09/25/2019
RANGE WHIRLPOOL WFG515S0ES1
"arrived on site to install previously diagnosed and ordered parts. I removed and replaced the burner caps and tested all burners. All burners operated as designed. No gas leaks detected during service, job."
Near Austin, TX 78746
Tyler B.
Job Details:
09/25/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00
"Arrived on site for unit building frost under ice bucket, found chute not sealing properly, also found cover mining top hooks to seal off upper ice compartment. Will need to complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 W11126296 (cover-frnt) and 1 WPW10291905 (seal) and 1 WPW10293211 (chute)"
Near Cedar Park, TX 78613
Lou
Job Details:
09/25/2019
WASHER WHIRLPOOL WTW4950XW1
"arrived on site to inspect washer not operating. Upon further inspection, the customer advised that the unit is making a clicking noise. Plugged the and attempted to put it in a wash cycle and the unit began to click. I could tell it was the actuator making the noise as it was trying to shift from agitate to spin. I tested the unit in diagnostics showing error code F7E5-shifter fault. Once the test got to agitate, it actuator began to click. I followed the testing procedure for the actuator and found it had no resistance. I removed and replaced the actuator and calibrated the unit. Retested and it operated as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details:
09/25/2019
WASHER WHIRLPOOL WTW4855HW1
Arrived on site and tested operation. I found no faults in memory. Ran auto diagnostics and found all functions test good. Tested unit for level and found unit not sitting firmly on all four feet. Corrected issue and ran drain and spin cycle to visually observe spin. Unit operating as designed. Job complete
Near Bastrop, TX 78602
Cliff
Job Details:
09/25/2019
REFRIGERATOR KITCHENAID WRV986FDEM01
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found freezer fan motor and controls shorted out. Main control, dispenser control, pantry control, and freezer fan motor will need to be replaced to complete repairs. Autho is needed.; ordrng 1 CNOTES (AUTHO ) and 1 W11036562 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)"
Near Robinson, TX 76706
Arthur B.
Job Details:
09/25/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived onsite for customer complaint of dishwasher not moving water. Found sump n motor faulty. Removed and replaced sump n motor. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended.No other issues found. All water connections were dry at time of service."
Near Round Rock, TX 78681
Lou
Job Details:
09/25/2019
WASHER WHIRLPOOL WTW5000DW2
"arrived on site to inspect washer not operating. Upon further inspection, I found the unit non responsive. I checked voltage at the outlet and got 124V. I removed the console to check voltage at the control and found the control light not on and the control dead. I removed and replaced the main control and calibrated. Placed the unit in diagnostics and tested. Unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Manor, TX 78653
Scott
Job Details:
09/25/2019
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived on site for soap sitting at bottom of tub . Found unit is not getting water . Found valve failed . Replaced valve. No water leaks detected at time of service . Job complete .
Near Kyle, TX 78640
Kevin
Job Details:
09/24/2019
WASHER WHIRLPOOL WFW8620HC1
Arrived on site and inspected washer and found cosmetically damaged unit was actually the dryer and called in incorrectly. Washer is in an assisted living community set up in a communal laundry room and
Near Austin, TX 78701
Wesley
Job Details:
09/24/2019
DRYER WHIRLPOOL WED8620HC1
Arrived on site and found improper electrical at wall. Advised customer on findings. Dryer is working otherwise.
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
09/24/2019
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived on site for oven having error code F8-E1. Performed diagnostics mode and checked verified fault codes. Tested cooling fan in manual test mode and operating. Removed unit and found wire harness not in correct position (see SD-QuickPic). Corrected wire harness and installed unit. Tested operation, preheated unit to 350°. All tested good."
Near Bee Cave, TX 78738
Andy
Job Details:
09/24/2019
WASHER LG WM3570HWA
"Arrived on site for washer leaking. Tested and inspected unit and found unit leaking at bellow. Ordering clamp assembly, 2 hour job, office to schedule. Will also need LG bellow tool. Advised customer to be careful and keep eye on unit in case of water damage. Customer signed waiver. ; ordrng 1 ACA56078801 (CLAMP ASSEMBLY ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (BELLOW TOOL)"
Near Round Rock, TX 78681
Tyler B.
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Arrived on site for unit water line connection. Found fitting was pulled off unit line, was able to un do and reconnect line and tested good. No leaks on site"
Near New Braunfels, TX 78130
Kevin
Job Details:
09/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site and inspected refrigerator and found customer has defrosted it, it is Disconnected from power source. While disassembling fresh food section found multiple signs of previous failed field repair. Customer states this refrigerator was purchased from Big Lots as a resale item. Found evaporator cover and, fresh food evaporator housing were broken by previous repair attempt. Several screw points were stripped also. Spoke with MS, Refrigerator will need to be researched with whirlpool. Uploaded several pictures.
Near Volente, TX 78641
Cliff
Job Details:
09/24/2019
WASHER MAYTAG MHW8200FC0
Arrived on site to diagnose a washing machine that is giving error codes. Tested unit and found exercising and diagnostic caused by soap usage. Advised homeowner on proper soaps to use to prevent issues.
Near Austin, TX 78704
Wesley
Job Details:
09/24/2019
REFRIGERATOR KITCHENAID KBRS22ETSS01
Near Buchanan Dam, TX 78609
James
Job Details:
09/24/2019
WASHER MAYTAG MVWB835DW4
Arrived on site and tested operation. I found lid lock error and unit not starting cycle. Installed new lid lock and tested. Unit tests good. Job complete
Near Leander, TX 78641
Jonathan S
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00
"Arrived on site for refrigerator not dispensing water and gasket torn. Inspected unit and work area. Found right door gasket torn. Tested water dispenser and found no water. Removed water filter and tested, found working. Inspected water housing and found part the engages filter was stuck. Corrected filter housing and tested. All tested good, no water leaks detected."
Near Austin, TX 78746
Paul
Job Details:
09/24/2019
RANGE KITCHENAID KSGB900ESS0
Arrived onsite for the range with the burners to high. I tested all of the open top burners and found them working as designed. Ms stated that after it was originally installed the flames were adjusted. I explained that the low flame would have been adjusted but not the high flame. I found all of the burners responding to the knob settings correctly and working as designed.
Near Austin, TX 78747
Leonardo
Job Details:
09/24/2019
RANGE WHIRLPOOL WFG540H0ES1
Arrived on site to test unit for valve not sitting straight. Test unit and fond far left knob and valve not sitting straight. Removed valve cover and found loose valve. Secured valve no leaks present job complete.
Near Driftwood, TX 78619
Robert
Job Details:
09/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on job to replace evaporator motor in refrigerator. After replacement run test #39 and sensor showed good. No leaks detected at time of service.
Near Austin, TX 78721
Joseph C.
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01
"Arrived on site for “icemaker not making ice and ice buildup on back wall” complaint. Inspected unit and found icemaker valve leaking. Ordering new valve. No leaks detected, at time of service.; ordrng 1 WPW10279909 (valve-inlt)"
Near Kyle, TX 78640
Brandon
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04
"Arrived on site for customer complaint of frost build up, I had to form the gasket after doors were reversed, unit tested good."
Near Georgetown, TX 78633
Al
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXW01
Arrived to inspect side by side refrigerator with a puddle underneath in the front.Confirmed the complaint and noticed the previously installed tubing was replaced in March of this year was too long for the fitting and was leaking at the joint.I removed the tubing and cut it to fit properly into the fitting and the leaking stopped.All water lines were now dry at the end of service.Job complete.
Near Marble Falls, TX 78654
James
Job Details:
09/24/2019
TRASH COMPACTOR GE UCG1680LSS
Arrived on site and tested operation. I found that the drawer was stuck shut and the ram is up. I was able to free the drawer and found a loose roller. Secured roller and tested operation. Unit tests good. Job complete
Near Austin, TX 78722
Tyler B.
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Arrived on site for unit not making ice. Found not water in the mold. Tested ice maker and motor wasn’t turning, replaced ice maker, than filled and tested good. No leaks on site"
Near Kingsland, TX 78639
James
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL EL88TRRWS03
Arrived on site and tested operation. I found temperature at 58 degrees. Inspected evaporator and found frost pattern is only at the capillary tube input to evaporator. Evaporator no sweating and has oil residue present. Unit will need new evaporator and compressor to repair. ; ordrng 1 CNOTE (2 HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10237328 (compressor) and 1 WPW10455863 (evaporator)
Near Austin, TX 78721
Joseph C.
Job Details:
09/24/2019
DRYER WHIRLPOOL WED7590FW1
Arrived on site for “unit shuts off halfway through dry cycle” complaint. Ran cycle and found weak relay on control. Removed and replaced control. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Leander, TX 78641
Jonathan S
Job Details:
09/24/2019
MICROWAVE KITCHENAID KOCE500ESS07
Arrived on site for oven having residue on glass and outer door (see SD-QuickPic). Inspected unit and work area. Remove residue with dryer racer and found residue to be brown. Found was very movie with dryer racer. Call tech whirlpool line and spoke with Kurt (sr# 7725940566). Found operating normal. All tested good.
Near Pflugerville, TX 78660
Scott
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB02
Arrived on site for no ice . Ran harvest cycle and unit stopped about a 1/4 way into cycle . Replaced IM and reran harvest cycle . Unit completed cycle . No water leaks detected at time of service . Job complete .
Near Kyle, TX 78640
Brandon
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04
"Arrived on site for customer complaint of frost, found the gasket was not formed after the doors were reversed, I formed the gasket, unit tested good."
Near Burnet, TX 78611
James
Job Details:
09/24/2019
WASHER WHIRLPOOL MVWC415EW2
Arrived on site and ran diagnostics. I found lid lock error but lid lock is functioning properly. Tested lock and switch and found to be good. I found control has failed causing error. Installed new control. Ran calibration and diagnostics. Unit tests good. Job complete
Near Austin, TX 78739
Leonardo
Job Details:
09/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived onsite to test unit. Unit not heating. Test unit found open heating element. Will need new element & new board.
Near Georgetown, TX 78633
Arthur B.
Job Details:
09/24/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived onsite for customer complaint of dishwasher handle loose. Found door handle missing tightening screw. Removed and replaced door handle. Door now secured to front panel. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM00
Arrived on site for no ice and no water condition. Tested unit and water would not flow through filter housing. Found that the filter housing was not properly being depressed by the filter. Reseated and tested. Water dispenser now works and icemaker cycles and fills properly. All water connections are dry.
Near Austin, TX 78730
Paul
Job Details:
09/24/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
"Arrived onsite for the refrigerator that is only cooling good on the lower shelf and everything gets warmer towards the upper shelf. I found the evaporator fan motor running. I found the evaporator iced up. I found all thermistors good. I started defrosting the unit to further diagnose and found the drain tube restricted. I found the tube completely plugged causing the issue. I also found the clips on the cover broken because of the ice swelling. Need to replace the evaporator cover, defrost the evaporator, and remove the restriction in the drain line. I sealed the drain tube back in place. Ordering WPW10501260 COVER-EVAP. ; ordrng 1 WPW10501260 (COVER-EVAP)"
Near New Braunfels, TX 78130
Kevin
Job Details:
09/24/2019
WASHER WHIRLPOOL WFW8540FW0
"Arrived on site and found F5E2 error code. Ran a diagnostic cycle and door latch is operating properly. Customer states control panel makes beeping noises randomly. Replaced control panel, no water leaks from connections at time of service, job complete."
Near Pflugerville, TX 78660
Scott
Job Details:
09/24/2019
OVEN WHIRLPOOL WFC310S0ES3
Arrived on site for oven light not staying on or can’t get it to turn on . Checked and found switch good . Control relay had failed . Replaced control and light consistently turning on/ off bye door and control. Job complete .
Near New Braunfels, TX 78130
Kevin
Job Details:
09/24/2019
WASHER WHIRLPOOL WFW8540FW0
"Arrived on site and found F5E2 error code. Ran a diagnostic cycle and door latch is operating properly. Customer states control panel makes beeping noises randomly. Replaced control panel, no water leaks from connections at time of service, job complete."
Near Florence, TX 76527
Al
Job Details:
09/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived to inspect dishwasher not washing.Confirmed the complaint and ran diagnostics and motor never powered on.Removed and replaced the pump and motor.Reassembled, tested and unit tested as designed.All water lines were dry at the end of service.Job complete."
Near Cedar Park, TX 78613
Lou
Job Details:
09/24/2019
WASHER MAYTAG MVWB855DC3
"arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise the unit is making. The nit is making a squeaking noise during agitation mode. I placed the unit in diagnostics and tested and the unit operated as designed. I tilted the unit back and checked underneath and found a large amount of gearcase oil on all f ur panels, the drain pump and recirculating pump. I advised the customer of my findings. I removed and replaced the gearcase and clutch and calibrated the unit. Retested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Kevin
Job Details:
09/24/2019
WASHER WHIRLPOOL WTW8040DW4
"Arrived on site and inspected washer and found saved error codes F3E2, F8E1, F0E4, F9E2. Found cold and hot water valves are no longer working. Replaced both valves and control board and ran calibration 52 and test cycle 51 and both completed properly. Found waterline on hot water side does not spin freely win tightened. It is not leaking yet but still recommended that it be replaced. No water leaks from connections at time of service, job complete."
Near Austin, TX 78751
Joseph C.
Job Details:
09/24/2019
RANGE WHIRLPOOL WFE515S0ES2
Arrived on site for “broken oven door” complaint. Inspected unit and found door handle trim broken. Ordering new door handle trim vent.; ordrng 1 WPW10310922 (trim-vent)
Near Austin, TX 78744
Leonardo
Job Details:
09/24/2019
MICROWAVE WHIRLPOOL WMH32519HZ2
Arrived on site to test unit for unit not working correctly. Test unit and found upper switch holder stuck in the close position while door opened. Secured switch holder test unit and unit test good job complete.
Near Leander, TX 78641
Jonathan S
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived on site to replace door. Removed door and went to install new and found black door on hand. Need stainless steel. . Office to schedule appointment when ETA is available.; ordrng 1 LW11026425/STAINLESS (FC DOOR) and 1 SEENOTE (SCH APT)
Near Cedar Park, TX 78613
Cliff
Job Details:
09/24/2019
DRYER WHIRLPOOL WED5000DW2
Arrived on site to diagnose a dryer that will not turn on. Tested unit and found half voltage at wall outlet indicating failed breaker. Homeowner will need electrician to complete repair.
Near Cedar Park, TX 78613
Lou
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13
"arrived on site to inspect refrigerator shelf brackets. Upon further inspection, I found that the RC drawer frame is broken and not supporting the drawers or the glass shelf. I am ordering the frame and support and No water leaks observed during service.; ordrng 1 W10662015 (support) and 1 WPW10423799 (frame)"
Near Austin, TX 78723
Joseph C.
Job Details:
09/24/2019
WASHER WHIRLPOOL WTW7000DW1
"Arrived on site for “no water coming into unit” complaint. Inspected unit and found water comes in, just fine. Unit is not draining water. Found drain pump defective. Unit has never been occupied. Customer had been checking unit functionality, in preparation for future tenant. No leaks detected, at time of service."
Near Georgetown, TX 78633
Al
Job Details:
09/24/2019
MICROWAVE KITCHENAID KEMS309BSS01
"Removed and replaced the UI and AM. I got the same error codes, so I called WPTL and spoke with Sterling at whirlpool tech line It was determined that there is a major communication breakdown in the unit.There is possibly a Fuse is blownI Checked voltage at MW No voltage to manager normal caused by fuse at MW AMUnit will need a MW AM and the Oven AMSR 7725939456Codes remained the same after changing the parts.Needs more work; saved tckt"
Near Bartlett, TX 76511
Arthur B.
Job Details:
09/24/2019
OVEN KITCHENAID KOSE500ESS01
"Arrived onsite for customer complaint of wall oven dropping temperature and not baking properly. When arrived, oven was already preheated to 400F. Used temperature probe and found oven with 10F of displayed temperature. Call WPL Techline Robert SR#7725943097 and advised unit is working as designed. Baked on batch of biscuits @ 350F for 14 mins and found golden brown. Also bake one batch of crecent rolls @325F convection for 12 mins. Batch was golden brown as well. Unit works as designed. No other issues found."
Near Dripping Springs, TX 78620
Robert
Job Details:
09/24/2019
OVEN KITCHENAID KEBC107KSS05
Arrived on job for complaints of no heat. Found tco open. After replacement test operation.
Near Harker Heights, TX 76548
Al
Job Details:
09/24/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0
Arrived to inspect dispenser issues.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete.
Near Austin, TX 78733
Paul
Job Details:
09/24/2019
DRYER WHIRLPOOL WED7500GC0
"Arrived on site for the dryer not coming on. When I arrived I unplugged power, reconnected after 30 seconds, activated the door switch lever to make sure it was good, and powered on. The unit came on and worked as designed. I tried to wiggle the wall receptacle and couldn’t get the unit to fail. I ran diagnostics and found an F6E3 & F2E1 error. I erased the errors and tested the unit. The unit is working as designed. Call complete."
Near Austin, TX 78717
Scott
Job Details:
09/24/2019
WASHER MAYTAG MVWB725BW0
"Arrived on site for unit not wanting to start . Only error was du . Found latch would just click but wouldn’t lock . Replaced latch ,unit ran diagnostics cycle complete . All checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78750
Cliff
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Arrived on site today and noticed a refrigerator with slow ice production and no LEDs operating. Found failed LED control board and motor error saved for icemaker. Both parts will need to be replaced to complete repairs. No leaks were found at time of service; ordrng 1 W10830288 (cntrl-elec LED)
Near Georgetown, TX 78633
Al
Job Details:
09/24/2019
DRYER MAYTAG MEDB765FW0
"Arrived to inspect dryer issues.Mr. explained to me the door pops open during drying cycle.Confirmed the complaint and found the 4 screws holding the door were very loose.I tightened the screws and the door remained closed with only a small blanket inside.Ordering catch and strike for customer 1 W11366436 (STRIKE) and 1 WP3389441 (CATCH )"
Near Dripping Springs, TX 78620
Robert
Job Details:
09/24/2019
DISHWASHER KITCHENAID KDTE104DSS0
Arrived on job for complaints of not draining. Found glass in pump. Removed glass and test pump.
Near Lakeway, TX 78734
Luis
Job Details:
09/24/2019
ICE MACHINE KITCHENAID KUIC15NRXS0
"Arrived on site for no ice. Ran diagnostics unit passed all diagnostic test,found broken wires on grid cutter,removed failed grid cutter,installed new grid cutter.
Near Manor, TX 78653
Scott
Job Details:
09/24/2019
DRYER WHIRLPOOL WED4850HW0
"Arrived on site for loud knocking noise . Found belt broken and wrapped around motor pulley . Replaced belt , couldn’t find any other issues inside dryer . Tested unit , all checked normal. No lint build up at time of service . Job complete."
Near Lakeway, TX 78734
Andy
Job Details:
09/24/2019
COOKTOP JENN-AIR JEC4536BS00
Arrived on site for cooktop no operations. Tested and inspected unit and found failed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Scott
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived on site for ice maker periodically working . Found ice build up on evap cover fresh food . Ordering cover , control, evap motor w/ harness . No water leaks detected at time of service . ; ordrng 1 W11087438 (GAP MOTOR W/HARNESS ) and 1 W11188493 (EVAP COVER. ) and 1 WPW10248595 (control)"
Near Austin, TX 78753
Joseph C.
Job Details:
09/24/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived on site for “unresponsive controls” complaint. Inspected unit and found UI to be unresponsive. Ordering new UI, door latch and jumper wire. No leaks detected, at time of service.; ordrng 1 W11028004 (wire) and 1 W11368911 (UI) and 1 WPW10653840 (door latch)"
Near Austin, TX 78759
Luis
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Arrived on site for faulty compressor. Removed failed compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78704
Wesley
Job Details:
09/24/2019
WASHER WHIRLPOOL WFW75HEFW0
Arrived on site and installed control. UI not needed. All checks good unit is now operating as designed.
Near Austin, TX 78759
Wesley
Job Details:
09/24/2019
WASHER WHIRLPOOL WTW7500GC0
Arrived onnsite and installed the lid lock assembly. All checks good. Unit is now operating as designed.
Near Pflugerville, TX 78660
Scott
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived on site for no ice . Found unit is making ice eraticlyn. Found back evap cover covered in frost . Ordering control dampener ,evap motor w/harness , evap cover. No water leaks detected at time of service . ; ordrng 1 W11087438 (EVAP MOTOR W/HARNESS ) and 1 W11188493 (EVAP COVER ) and 1 WPW10248595 (control)"
Near Hutto, TX 78634
Thomas L.
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Arrived on site for no cool condition. When I arrived the freezer was it -5° in the fresh food section was it 35° and the customer had the controls at the maximum setting. There was no food in the unit. I could not find anything wrong with the unit. Our water connections were dry.
Near Georgetown, TX 78633
Arthur B.
Job Details:
09/24/2019
DISHWASHER KITCHENAID KDTE234GPS0
"Arrived onsite to install new dishwasher tub and upper rack tracks to dishwasher from prior tech’s diagnosis. Uninstalled dishwasher, removed and replaced upper tracks and dishwasher tub. Reassembled and installed back under cabinet. Tested unit. Unit works as designed. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78738
Robert
Job Details:
09/24/2019
REFRIGERATOR KITCHENAID KSSC48QVS06
Arrived on job for complaints of leaks. Found leaking from dispenser. ; ordrng 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor)
Near Dripping Springs, TX 78620
Robert
Job Details:
09/24/2019
WASHER MAYTAG MVWB855DC3
Arrived on job for complaints of no power. Found the console not working. After replacement test operation all functions working properly. No leaks detected at time of service
Near Cedar Park, TX 78613
Lou
Job Details:
09/24/2019
DRYER WHIRLPOOL WGD8500DC4
"arrived on site to inspect dryer paint bubbling. Upon further inspection, the customer pointed out two spots on the top panel where the paint is bubbling. It appears it’s a blemish from the manufacturer. The call was placed before the 30 day cosmetic warranty went out. I am ordering the top panel in Chrome Shadow and office to schedule return service. No gas leaks detected during service/no lint observed during service.; ordrng 1 W11051477 (top)"
Near Austin, TX 78731
Paul
Job Details:
09/24/2019
DISHWASHER KITCHENAID KDTE204DSS1
Arrived onsite for the dishwasher that is leaking from underneath. Ms stated the unit leaks at the front left corner of the machine. I tested the unit in diagnostics and there were no stored error codes. The unit complete the cycle and worked as designed. There were no water leaks present any where. I removed the outer door and checked around the dispenser seal and it was good and not leaking. I ran a 2nd test and found a few drops of water coming from under the fill valve area. I removed the removed the valve from the frame and found the valve not leaking and the water coming from somewhere else. I found the seals on the 3rd level rack not sealing properly and the water leak coming from the front left seal on the left side. The rail appears loose. I confirmed that the leaks were coming from the left 3rd level rack bolts. I tightened the bolts and tested the unit. The unit is working as designed and is no longer leaking. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details:
09/24/2019
MICROWAVE WHIRLPOOL WMH32519FS0
"arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water inside the unit and turned it on and immediately it began to make a loud humming noise. I stopped testing and removed the cup and found the water still cold. I removed the unit from the wall and removed the cover. I found where the diode was beginning the burn and found the magnetron open. I removed and replaced the magnetron/capacitor/diode and retested and the unit operated as designed. Job completed."
Near Leander, TX 78641
Lou
Job Details:
09/24/2019
DISHWASHER WHIRLPOOL WDF330PAHS3
"arrived on site to inspect dishwasher not functioning. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. During testing, Using my multimeter, I tested amp inns at the black wire at the junction box. My readings were within manufacturers specifications how on the photos provided. No water leaks observed during service, job completed."
Near Austin, TX 78737
Luis
Job Details:
09/24/2019
REFRIGERATOR KITCHENAID KRFC704FPS03
"Arrived on site for water leaking from icemaker compartment. Found icemaker tray warped causing water to leak from one end,removed failed icemaker,installed a new icemaker assembly"
Near Austin, TX 78705
Wesley
Job Details:
09/24/2019
WASHER WHIRLPOOL CAE2745FQ1
Arrived on site and found unit operating without a drain hose. Ordering a drain hose and clip to repair. ; ordrng 1 356138 (clamp hose) and 1 W11203364 (DRAIN HOSE)
Near Driftwood, TX 78619
Robert
Job Details:
09/24/2019
MICROWAVE KITCHENAID KOCE500ESS05
Arrived on job to replace convection fan motor. After replacement test operation.
Near Austin, TX 78703
Wesley
Job Details:
09/24/2019
REFRIGERATOR KITCHENAID KSSC48QTS03
Arrived onnsite and repaired unit by replacing main control kit. All previously failing functions corrected themselves. Ice door is closing and water works properly. Advised customer on repair.
Near Dripping Springs, TX 78620
Robert
Job Details:
09/24/2019
VENTHOOD WHIRLPOOL UXL6048YSS
Arrived on job for complaints of no fan . Found the plug to the motor loose. Connected plug and test fan speeds.
Near Austin, TX 78744
Luis
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01
"Arrived on site for water leaking. Found ice build up in fill cup to icemaker causing water not to enter fill cup and leak in freeer. Removed ice build up,ran icemaker through a cycle water filled icemaker no leaks found"
Near Austin, TX 78735
Leonardo
Job Details:
09/24/2019
RANGE WHIRLPOOL WEG745H0FS0
Arrived on site to replace damaged panel. Office will contact builder.
Near Georgetown, TX 78628
Tyler B.
Job Details:
09/24/2019
DISHWASHER GE DDT595SSJ0SS
Arrived on site for spray arm and hose replacement. Replaced hose and arm and tested good
Near Austin, TX 78753
Scott
Job Details:
09/24/2019
WASHER WHIRLPOOL WTW5000DW2
"Arrived on site for washer not going into wash cycle . Ran diagnostics ,only error code was long fill. Ran diagnostics . Valves and drain are working properly . Checked hose , checked normal . Replaced control , ran calibration and diagnostics . All checked normal . No water leaks detected at time of service . Job complete"
Near Wimberley, TX 78676
Brandon
Job Details:
09/24/2019
DRYER WHIRLPOOL WED92HEFW2
"Arrived on site for customer complaint of unit not spinning with heavy loads, I replaced the motor, found electric supply issue with a floating neutral. Called tech line to document. SR # 7725935065"
Near Austin, TX 78728
Paul
Job Details:
09/24/2019
DISHWASHER MAYTAG MDB8989SHZ0
Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the cabinet seal. Call complete.
Near Round Rock, TX 78665
Thomas L.
Job Details:
09/24/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
Arrived on site for no cool condition. Unit has a leak in the evaporator coil at the lock ring fitting. In the Lock ring kit I received there is nothing even close to the size lock ring that I need. Plus the gauge to get the proper fitting is not in the kit either. Will need a complete kit to do this repair office located correct.; ordrng 1 2HOURSEALEDSYSTEM. and 1 LOCKRINGTOOLANDKIT.
Near Georgetown, TX 78628
Arthur B.
Job Details:
09/24/2019
DRYER KENMORE 110.7085299
Arrived onsite for customer complaint of dryer not heating. Removed back panel and found thermal fuse no continuity. Removed and replaced fuse. Reassembled and tested. Dryer now works as designed. No gas leaks detected.
Near Kyle, TX 78640
Leonardo
Job Details:
09/24/2019
RANGE WHIRLPOOL WFE515S0ES2
Arrived on site to replace right rear burner. Replaced burner test unit and hot light went off. Turned burner off and light came on and went back off job complete.
Near Leander, TX 78641
Lou
Job Details:
09/24/2019
COOKTOP WHIRLPOOL WCG97US0HS00
"arrived on site to inspect cooktop burners not lighting. Upon further inspection, I tested all of the burners and found the left front and rear Ignitors don’t arc. I removed the cooktop and found that both Ignitor wires plugged from the spark module. I reconnected both wires and retested and the unit operates as designed. I contacted the builder and advised of my findings and repairs and also advised that the cooktop is scratched in the bottom right corner near the far right burner knob. The builder advised that he would speak with his supervisor and advise whether or not they were going to buff it out or need the cooktop replaced. No gas leaks detected during service, job completed."
Near Horseshoe Bay, TX 78657
James
Job Details:
09/24/2019
ICE MACHINE KITCHENAID KUIX305ESS1
Arrived on site and found ice bin full but ice slabs thin. Customer stated he has to shut the unit off due to it over filling with ice. I found bin thermistor out range. Called tech line and spoke to David #7725939623. Tested additional components and found water sensor in recirculating pump reading full of water when bin is empty. Installed new pump and found a screw between recirculating pump and drain pump in reservoir and removed the screw. Tested operation and found unit is now working properly. Job complete