Near San Marcos, TX 78666
Brandon
Job Details:
10/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2
"Arrived on site for customer complaint of microwave sometimes trippin the breaker, found unit worked until we started turning on other electronics in the house, hen the breaker would trip. Instructed customer to have electrician look at wiring and change breaker."
Near San Marcos, TX 78666
Brandon
Job Details:
10/10/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00
"Arrived on site for customer complaint of no ice production, found faulty ice maker, I replaced ice maker, unit tested good."
Near Round Rock, TX 78665
Arthur B.
Job Details:
10/10/2019
COOKTOP WHIRLPOOL WCG55US6HS00
Arrived onsite for builder complaint of cooktop gas burners not working. Tested all burners and let them run for about 2 mins on high and low settings. All work as designed. No other issues found. No gas lakes detected.
Near Austin, TX 78733
Paul
Job Details:
10/10/2019
ICE MACHINE JENN-AIR JIM159XYRS0
Arrived onsite for the ice machine making thin ice. I found the reservoir not filling properly because the filter is restricted. I removed the filter and tested the machine. The unit is working as designed. Call complete.
Near Taylor, TX 76574
Cliff
Job Details:
10/10/2019
MICROWAVE IKEA IBMS1456XS0
Arrived on site to diagnose a microwave that will not start. Tested unit and found button holder for start button broken. Holder will need to be replaced to complete repairs. ordrng 1 CNOTE (CL ONLY) and 1 W11116990 (button)
Near Cedar Park, TX 78613
Lou
Job Details:
10/10/2019
VENTHOOD KITCHENAID KXD4636YSS0
"arrived on site to install previously diagnosed and ordered parts. I removed and replaced the unit motor and tested. The unit operated as designed; however, the unit did not go back down without holding the momentary switch until the vent was completely down. I checked all of the switches and housings, motor arm and motor. I could not find where the issue was holding the vent up from operating down without holding the switch. I advised the customer of the issue and advised that I would come back with a Senior Tech and am ordering the momentary switch, another motor, motor arm, and switches. Unit was left on as it is operating, but have to hold the switch down until it is fully up and all the way down. ordrng 1 W11097349 (covr-swtch) and 1 W11230930 (SWITCH-PB) and 2 WPW10398341 (switch)s and 1 WPW10421277 (arm-motor)"
Near Austin, TX 78748
Kevin
Job Details:
10/10/2019
DRYER WHIRLPOOL WED4850HW0
"Arrived on site and inspected dryer and found it is heating properly but there is no airflow through lint screen, removed vent hose and airflow has returned. Apartment maintenance is present and will correct vent to the exterior. Job complete."
Near Austin, TX 78747
Kevin
Job Details:
10/10/2019
DRYER WHIRLPOOL WED4850HW0
arrived on site and inspected dryer and found motor is turning but drum is not, disassembled dryer and found tension pulley has fallen off. After correcting tension pulley dryer is now operating properly. No lint found at time of service, job complete"
Near Georgetown, TX 78633
Arthur B.
Job Details:
10/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11
Arrived onsite for customer complaint of French door refrigerator not cooling. Removed evaporator cover and found fan not moving. Defrosted all of evaporator of ice and removed evaporator fan assembly. Reassembled and tested. Unit now cools as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78747
Kevin
Job Details:
10/10/2019
WASHER WHIRLPOOL WTW7000DW4
"Arrived on site and inspected washer and found error code for long fill, set washer into a diagnostic cycle and found cold water valve is getting power but will not actuate. Will need to bring that control board and housing to correct the issue. No water leaks from connections at time of service; saved tckt"
Near Del Valle, TX 78617
Joseph C.
Job Details:
10/10/2019
WASHER MAYTAG MVWC565FW0
"Arrived on site for “banging around, during spin cycle” complaint. Inspected unit and found unit to unlevel and suspensions worn. Agitator broke, during removal. Replaced agitator. Unit needs to be leveled, before running next cycle. Unit is performing as designed. Calibrated unit. No leaks detected, at time of service.
Near Austin, TX 78724
Joseph C.
Job Details:
10/10/2019
DRYER MAYTAG MEDC215EW1
"Arrived on site for “clothes not getting dry/too long dry times/coming out wet” complaint. Inspected unit and found high limit thermostat blown, due to blockage of dryer venting. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Georgetown, TX 78633
Jonathan S
Job Details:
10/10/2019
RANGE WHIRLPOOL WFG550S0HZ1
"Arrived on site for range drawer not closing correctly. Inspected unit and work area. Found drawer not in correct position, back glide not in rail. Corrected drawer and tested all operations. All tested good. Spoke with customer on user care guide."
Near Waco, TX 76711
Chase
Job Details:
10/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site complaint was freezer and fridge not cool the complete back wall of the freezer was frozen up told customer that they need to get it thawed out because there’s too much ice buildup in there need to order defrost heater and return with other parts; ordrng 1 2188175 (heater,defrost)"
Near Johnson City, TX 78636
Robert
Job Details:
10/10/2019
REFRIGERATOR WHIRLPOOL KFCO22EVBL5
Arrived on job for complaints of no ice. Found gear in module broken. Replaced icemaker and it filled with water.
Near Austin, TX 78724
Joseph C.
Job Details:
10/10/2019
OVEN WHIRLPOOL WOS72EC0HS01
"Arrived on site for “lines through screen”complaint. Per my previous diagnosis, removed and replaced control panel. Set clock and date. Unit is performing as designed."
Near Dripping Springs, TX 78620
Robert
Job Details:
10/10/2019
RANGE GE PT7800SHSS
Arrived on job for complaints of noise. Found transformer vibration causing noise. Item not in parts screen item #5008 on insulator parts screen. ; saved tckt
Near Round Rock, TX 78664
Paul
Job Details:
10/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the vent fan and tested the unit. The unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Tyler B.
Job Details:
10/10/2019
DRYER WHIRLPOOL WED4815EW1
Arrived on site for unit not heating on timed dry. Ran cycle and found timer defective. Removed and replaced timer and tested good
Near San Marcos, TX 78666
Brandon
Job Details:
10/10/2019
RANGE WHIRLPOOL WFG505M0BB2
"Arrived on site for customer complaint of oven not heating, I tested oven 4 times, it heated up as designed. Found seal was broken, ordering oven seal. Bringing back ignitor and control in case problem continues. ; ordrng 1 WPW10535778 (gaskt-door)"
Near Manor, TX 78653
Cliff
Job Details:
10/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02
Arrived on site to diagnose a refrigerator with damaged doors. Found both doors rusting. Replaced both doors and name plate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details:
10/10/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY07
"Arrived on site for refrigerator not dispensing water or making ice. Inspected unit and work area. Found off brand filter in unit. Performed diagnostics and inserted bypass in filter housing and found dispensing water. Advanced ice maker and found it will continue to cycle and will not stop until ice maker is turned off. Will need to replace ice maker and spoke with customer on having the correct water filter on hand to test filter housing. ordrng 1 W10502642 (reservoir/ FILTER HOUSING )"
Near Austin, TX 78749
Leonardo
Job Details:
10/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site to to test unit for Tripping breaker. Tested unit and found no issues at this time. Explained to manager that we tested wash motor, drain motor, heating element, and had no issues with unit running. Found the possibility of the breaker switch needing to be replaced. Job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details:
10/10/2019
OVEN KITCHENAID KODE300ESS00
Arrived on site for no operation in either oven or control panel. Found that the unit had a failed control panel fuse and a thermal operating device for the lower oven as well. Removed unit from wall. Repaired unit. Reinstalled in wall. Unit now operates properly.
Near Martindale, TX 78655
Leonardo
Job Details:
10/10/2019
RANGE WHIRLPOOL WFE505W0HS1
Arrived on site to unit for damaged panel and drawer. Found both parts damaged. Went to replace panel and found new panel damaged in box. Will order new panel and drawer. Ordering panel W11175518 x2 and new drawer WPW10330070 x2. Office to reschedule ; ordrng 2 W11175518 (PANEL )s and 2 WPW10330070 (DRAWER STAINLESS)s
Near Marble Falls, TX 78654
James
Job Details:
10/10/2019
REFRIGERATOR KITCHENAID KBFN502EPA02
Arrived on site and tested operation. I found freezer lights and fresh food console lights out. I found freezer lights have failed and installed new modules. Tested operation and found unit working properly. Job complete
Near Austin, TX 78746
Wesley
Job Details:
10/10/2019
WASHER WHIRLPOOL WFW94HEXR2
Near Copperas Cove, TX 76522
Al
Job Details:
10/10/2019
RANGE WHIRLPOOL WFE505W0HS1
Arrived to install panel.Removed and replaced it.Job complete
Near Volente, TX 78641
Lou
Job Details:
10/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the unit was not level causing the door to sag on the right side and the left side was rubbing on the tub. I leveled the unit and then found that the rack stop on the right side had come off. I reinstalled the stop and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78701
Wesley
Job Details:
10/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Arrived on site and installed control and UI. All checks good. Unit is now operating as designed.
Near Austin, TX 78704
Wesley
Job Details:
10/10/2019
REFRIGERATOR ELECTROLUX EI32AR65JSI
Arrived on site and performed wellness check on fridge. All operating as designed. Repaired seal gap with heat treatment. Unit passes operational inspection.
Near Killeen, TX 76549
Al
Job Details:
10/10/2019
WASHER ROPER RTW4516FW2
"Arrived to inspect washer rinse light flashing and unit not completing the cycle.Confirmed the complaint and lifted the unit up and noticed the plastic cover was off and the belt was wrapped around the cam.I reassembled the items, tested the unit and unit tested as designed.All water lines were dry at the end of service.Job complete"
Near Austin, TX 78703
Wesley
Job Details:
10/10/2019
DRYER MAYTAG LSG7806AAE
Arrived on site and found that plug switch has broken continuity. No voltage at motor from hot to ground. Voltage at timer to switch. Non from switch. Will need 2 man to repair. Utilized techline for diagnostichelp. ; ordrng 1 2NDMAN and 1 CSREVIEW and 1 WP208823 (switch-plg)
Near Marble Falls, TX 78654
James
Job Details:
10/10/2019
OVEN WHIRLPOOL WOD51EC0HS00
Arrived on site and visually witnessed console waking up and making selections. Called tech line and spoke to Sterling #7726075568. Verified proper voltage and hertz. Verified no lines touching with ui ribbon. Tech line has submitted to engineers and will have product and complaint reviewed for recommended repair. Job complete
Near Austin, TX 78739
Kevin
Job Details:
10/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site and found fresh food doors are not leveled, after correcting customer also has pictures of the sides of the fridge has small dents along the bottom. This happened during delivery and is not a repairable part of the refrigerator, KitchenAid is already aware of the situation and customer will discuss the dents with them further. No water leaks from connections at time of service, job complete."
Near Cedar Park, TX 78613
Lou
Job Details:
10/10/2019
COOKTOP KITCHENAID KGCU467VSS02
"arrived on site to install previously diagnosed and ordered part. Due to the panel being scratched and the unit falls within the 30 day cosmetic warranty, I removed and replaced the panel and tested the unit. Unit operated as designed. No gas leaks detected during service, job completed."
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
10/10/2019
RANGE WHIRLPOOL WFC150M0EB2
"Arrived on site for front burner and busted. Inspected unit and work area. Found front left burner had failed. Inspected burner electrical receptacle, found no damaged. Removed burner and tested on high and low. Found burner cycling correctly. Tested all other operations. All tested good ."
Near Austin, TX 78748
Kevin
Job Details:
10/10/2019
DRYER AMANA NED4655EW1
"Arrived on site and found dryer will not start, inspected incoming power and found 120 V from L1 to ground, and 120 V from L2 to ground. However measuring across L1 and L2 shows no voltage. Removed plug from outlet and bent pegs outward and dryer will now start properly. Informed customer that outlet will need to be replaced to correct the issue. Airflow is currently good and no lint found at time of service, job complete"
Near Round Rock, TX 78665
Paul
Job Details:
10/10/2019
WASHER MAYTAG MVWX655DW0
Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the motor and tested the unit in auto diagnostics. The unit completed the cycle and is working as designed. Call complete.
Near Round Rock, TX 78681
Tyler B.
Job Details:
10/10/2019
REFRIGERATOR FRIGIDAIRE FFFH20F2QWC
Arrived on site for gasket replacement. Unit only has one. Only one left with tech. Replaced gasket and tested good.
Near Austin, TX 78746
Paul
Job Details:
10/10/2019
REFRIGERATOR KITCHENAID KRSF505ESS01
Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced both RC thermistors and the main control. The UI box had the correct part number on the tag but the control that was in the box was a different part number. Reordering the UI. Ordering W10822640 CNTRL-ELEC. ordrng 1 W10822640 (CNTRL-ELEC)
Near Austin, TX 78759
Scott
Job Details:
10/10/2019
DRYER WHIRLPOOL WED4815EW1
Arrived on site for long dry times . Used vent test kit . Found restricted air flow. Suggested getting new vent and have vents cleaned . No lint build up at time of service . Job complete
Near San Marcos, TX 78666
Brandon
Job Details:
10/10/2019
WASHER MAYTAG MVWB765FC3
"Arrived on site for customer complaint of unit not working, found water valve was faulty, I replaced valve, unit tested good."
Near Pflugerville, TX 78660
Arthur B.
Job Details:
10/10/2019
DISHWASHER WHIRLPOOL WDT720PADM3
Arrived onsite for customer complaint of dishwasher not draining. Removed drain pump and found broken glass blocking fins. Removed glass and tested unit. Unit now drain as designed. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details:
10/10/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00
Arrived on site for water not dispensing. Depressed water dispenser paddle and the water solenoid does buzz. Indicating that the water dispenser paddle works properly. The valve is not opening. The gasket at the ice box door is leaking air and causing frost. Will replace valve and gasket. Water connections are currently all dry.; ordrng 1 W10247763 (gasket)
Near Georgetown, TX 78628
Lou
Job Details:
10/10/2019
DRYER MAYTAG MED6630HW0
"arrived on site to install previously diagnosed and orders parts. At the previous service call, I found that the unit was vibrating badly. I had some sealant pads in my service van and applied them to the blower wheel housing, exhaust pipe, and back panel. Once I got the unit reassembled and tested, I found that the unit continues to vibrate. I unassembled the unit and placed more sealant pads on the blower housing, the exhaust pipe at the blower housing and the exhaust pipe at the back panel. Also applied some pads to the right side panel and the right side panel at the bottom panel. Reassembled the unit and tested and the unit operated as designed and was not making the loud noise. No lint observed during service, job completed."
Near Belton, TX 76513
Chase
Job Details:
10/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived on site customer complaint was that it was still not making ice put in test mode icemaker is not getting any water going to order the water valve and return with the heater; ordrng 1 W10341329 (valve)
Near Kingsland, TX 78639
James
Job Details:
10/09/2019
DRYER WHIRLPOOL MED5630HW0
Arrived on site and installed new console Drifted proper fit. Job complete
Near Round Rock, TX 78681
Paul
Job Details:
10/09/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Arrived onsite for the refrigerator with a no cool condition. I found the evaporator cover completely frosted up due to the out let vents being covered with bagged food product. I also found the product pushed all the way to the rear against the evaporator cover preventing any airflow. I ran a defrost and found it working correctly. I tested the thermistors and the checked good. I found the dampener working as designed. I went over loading the unit with ms. The unit is working as designed. Call complete.
Near Kingsland, TX 78639
James
Job Details:
10/09/2019
WASHER WHIRLPOOL WTW8500DC2
Arrived on site and tested operation. Water was turned off so I turned on to test. I found both hot and cold valves not closing completely on unit. Installed new valve and flushed water lines to clear sediment. Tested operation and found unit working properly. Job complete
Near Austin, TX 78723
Scott
Job Details:
10/09/2019
WASHER MAYTAG MVWC565FW1
Arrived on site for washer not starting . Found unit out on back patio with no cover . Removed leaves and debris from latch . Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete .
Near Smithville, TX 78957
Cliff
Job Details:
10/09/2019
WASHER MAYTAG MVWX655DW1
Arrived on site to diagnose a washing machine that is not agitating properly. Found failed shifter in unit. Replaced shifter and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Elgin, TX 78621
Cliff
Job Details:
10/09/2019
WASHER MAYTAG MVWX655DW1
Arrived on site to diagnose a washing machine that is not completing spin cycles. Tested unit and found main control not going into diagnostics indicating control failure. Replaced main control and calibrated unit. All checks good at this time and no leaks were found at time of service.
Near Austin, TX 78704
Wesley
Job Details:
10/09/2019
DISHWASHER WHIRLPOOL NAUKNOWN
Arrived onnsite and reset unit. All checks good. Customer needing instruct. Unit is now operating as designed.
Near Austin, TX 78745
Wesley
Job Details:
10/09/2019
WASHER WHIRLPOOL WFW5090JW
Arrived on site and replaced control. Unit is now operating as designed. All checks good. Advised customer on use and care.
Near Robinson, TX 76706
Chase
Job Details:
10/09/2019
WASHER MAYTAG MVWB835DW4
Arrived on site found the lid was broken took your old lid off put the new lid on tested unit everything work great all lines are dry
Near San Marcos, TX 78666
Brandon
Job Details:
10/09/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site to replace vent ordered by previous tech, after replacing unit tested good."
Near Austin, TX 78733
Tyler B.
Job Details:
10/09/2019
DRYER WHIRLPOOL WGD8620HC0
Arrived on site for unit with f3e3 per service bulletin check connections at control and replaced thermistor and tested good.
Near Spicewood, TX 78669
Andy
Job Details:
10/09/2019
WASHER WHIRLPOOL n/a
Near Hutto, TX 78634
Thomas L.
Job Details:
10/09/2019
DRYER GE GTD33EASKOWW
Arrived on site for noise the operation. Tested unit to find the noise was coming from the loose front felt. Corrected situation and you didn’t now operates with normal sound levels. Discussed with customer vent cleaning.
Near Briarcliff, TX 78669
Robert
Job Details:
10/09/2019
OVEN WHIRLPOOL WOS72EC0HS00
Arrived on job to replace control console. Replaced control console. Tested unit for touch response issues. No issues at this time. Job complete
Near Spicewood, TX 78669
Andy
Job Details:
10/09/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TS
Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found failed evaporator motor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Lou
Job Details:
10/09/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00
"arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=2 degrees and RC=41 on setting of 33 degrees. I found a large amount of ice built up on the bottom of the RC Evap cover. I removed the cover and f undo a large amount of ice built up on the evaporator. I removed the ice and found the thermistor in the wrong position. I placed the thermistor in the correct position and checked the drain tube at the back of the unit. The tube was clear. I replaced the fan scroll and advised the customer that due to the wrong positioning of the thermistor, the unit was not defrosting correctly and not measuring the temps correctly. No water leaks observed during service, job completed"
Near Austin, TX 78737
Robert
Job Details:
10/09/2019
DRYER WHIRLPOOL MEDB835DW4
"Arrived on job to replace bulkhead in unit. Replaced bulkhead, tested unit. No other issues at this time. Job complete."
Near Austin, TX 78726
Paul
Job Details:
10/09/2019
DRYER GE DPVH890EJ1WW
Near Austin, TX 78726
Paul
Job Details:
10/09/2019
DRYER GE DPVH890EJ1WW
Arrived onsite for the dryer that beeps twice when the start button is pressed but will not start. I found the door switch burned. The door switch needs to be replaced. I replaced the door switch and had the same results. After further testing I found one of the white wires between the door switch and the molex connector to the door switch open. The wire harness needs to be replaced. Ordering c-notes.; ordrng 1 C-NOTES (DW IS GETTING THE WIRE HARNESS
Near Bastrop, TX 78602
Cliff
Job Details:
10/09/2019
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site to diagnose a range with an oven light that is not operating. Tested unit and found control board not sending power to light assembly. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
10/09/2019
OVEN WHIRLPOOL WFE515S0EB2
Arrived on site to install previous diagnosed part. Removed failed wire harness and installed complete harness. Tested operation and all tested good.
Near Georgetown, TX 78633
Arthur B.
Job Details:
10/09/2019
DISHWASHER KITCHENAID KDTE234GPS0
Arrived onsite for builder complaint of door not closing on dishwasher. Adjusted strike. Door now closes properly. No other issues found. All water connections dry at time of service.
Near Round Rock, TX 78681
Paul
Job Details:
10/09/2019
OVEN GE CGS985SET8SS
Arrived onsite for the range with a broken knob. I found the shaft on the front right knob broken. I replaced the knob. Call complete.
Near Round Rock, TX 78681
Paul
Job Details:
10/09/2019
OVEN GE CGS985SET8SS
Arrived onsite for the range with a broken knob. I found the shaft on the front right knob broken. I replaced the knob. Call complete.
Near Paige, TX 78659
Cliff
Job Details:
10/09/2019
OVEN FRIGIDAIRE FFGW2425QSA
Arrived on site to replace ignitor for oven. Replaced parts and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Arthur B.
Job Details:
10/09/2019
WASHER LG WM2233HW
Arrived onsite for customer complaint of front load washer leaks when filling. Removed top and tested unit. Confirmed issue. Found water flowing from front of unit near dispenser. Removed tub full hose and found dryer sheet in hose. Removed obstruction and tested unit. Unit now longer leaks in front. Found no other leaks as well.. All water connections were dry at time of service.
Near Manor, TX 78653
Joseph C.
Job Details:
10/09/2019
WASHER AMANA NTW4516FW2
"Arrived on site for “squeaking, during cycle” complaint. Inspected unit and found gearcase faulty. Removed and replaced gearcase. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service"
Near Georgetown, TX 78628
Thomas L.
Job Details:
10/09/2019
OVEN JENN-AIR JJW2830DP02
Unit will need a new outer door glass for the lower door. ; ordrng 1 W10798378 (glass-door)
Near Leander, TX 78641
Lou
Job Details:
10/09/2019
OVEN WHIRLPOOL WFG720H0AS1
"arrived on site to install a part for the customer. Upon arrival, the customer advised that the bottom panel of the range oven needed to be replaced and they had the part. I removed and replaced the oven bottom panel and tested. Unit is operating as designed with no gas leaks detected during service, job completed."
Near Kingsland, TX 78639
James
Job Details:
10/09/2019
WASHER WHIRLPOOL WFW5620HW0
Arrived on site and tested operation. I found the softener dispenser full of water and not siphoning properly. I found siphon to be warped causing issue. Installed new drawer and tested. Unit tests good. Job complete
Near San Marcos, TX 78666
Brandon
Job Details:
10/09/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00
"Arrived on site for customer complaint of ice clumping in fresh food section, found ice door was not sealing on top left corner. Ordering ice door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10702031 (door-ice)"
Near Austin, TX 78744
Luis
Job Details:
10/09/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00
"Arrived on site for no ice. Found obstruction in fill tube,removed obstruction ran icemaker through a cycle water filled icemaker unit working as designed."
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
10/09/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM0
"Arrived on site for refrigerator freezer making abnormal noises and freezer ice maker cubes looking smaller. Inspected unit and work area. Checked for ice buildup on RC evaporator, none found. Performed diagnostics mode and tested freezer components. Found all passed in test mode. Gained access to FC evaporator and found minor ice buildup on top of evaporator. Found complete frost pattern on FC evaporator. Found signs of ice maker leaking water. Assembled unit and cycled FC ice maker and no leaks. Removed toe plate and found condenser covered in animal fur. Cleaned front of condenser and shown customer how to remove. All tested good at time of service. No water leaks detected."
Near Austin, TX 78717
Lou
Job Details:
10/09/2019
MICROWAVE WHIRLPOOL WOC54EC0HS03
"arrived on site to inspect wall oven display. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. I cleared the code and tested. Error code continued to show and the UI began to change the display after approximately two mins of no use. I removed and replaced the main control and the UI due to the UI coming on and changing the display without me pressing any keys. I retested the unit and it operated as designed. Job completed."
Near Kingsland, TX 78639
James
Job Details:
10/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Arrived on site and found moisture on top of freezer door gasket. Adjusted door and installed new door gasket due to moisture building inside gasket. Unit tests good. Job complete
Near Leander, TX 78641
Lou
Job Details:
10/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS00
"arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, tested the dispenser and ice began to dispense. I checked the ice bin and found a large clump of ice inside the bin. When I removed the bin, I found ice on the motor coupling ad ice on the bin coupling. Customer advised that they have found ice stuck in the ice chute keeping the ice door open and allowing warm air into the ice bin and melting the ice causing it to clump. The large clumps are not allowing the cubes to reach the outlet of the bin and be dispensed. I advised the customer to check the ice door from time to time, as well as, the motor coupling and bin coupling to make sure there is not ice formed inside both.
Near Burnet, TX 78611
James
Job Details:
10/09/2019
RANGE KITCHENAID KDRS467VSS05
Arrived on site and found latch broken and oven light on. Installed new latch and tested operation. Unit tests good. Job complete
Near Dripping Springs, TX 78620
Robert
Job Details:
10/09/2019
DRYER GE GTD65EBPL0DG
"Arrived on job to replace belt in dryer. Replaced belt, tested unit. No other issues found at this time. Job complete"
Near Leander, TX 78641
Jonathan S
Job Details:
10/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived on site to install previous part. Removed failed door and installed new. Tested all operations. All tested good, no water leaks detected."
Near Driftwood, TX 78619
Robert
Job Details:
10/09/2019
WASHER WHIRLPOOL WFW8740DW
"Arrived on job for issues for light not coming on and noise issues. Tested unit, found that switch wl and control panel needed replacement. Replaced switch wl and control panel. Tested unit. Unit working properly at this time. Job complete."
Near , TX 78610
Brandon
Job Details:
10/09/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for customer complaint of dishwasher not cleaning properly, unit tested good, instructed customer to switch soaps, and turned the rinse aid up. No leaks"
Near Dripping Springs, TX 78620
Robert
Job Details:
10/09/2019
DRYER MAYTAG MEDB835DW4
"Arrived on job to replace drum In unit. Replaced drum, tested unit"
Near Pflugerville, TX 78660
Al
Job Details:
10/09/2019
COOKTOP WHIRLPOOL WCE97US0HB00
Arrived to measure unit. Measurements were Width is 21 5/8 X length 31.3/4 inches glass cooktopJob complete
Near Austin, TX 78704
Wesley
Job Details:
10/09/2019
MICROWAVE KITCHENAID KMBD104GSS00
. I was able to adjust door for thorough latching. All else checks good. Unit is now operating as designed. And heating properly.
Near Cedar Park, TX 78613
Lou
Job Details:
10/09/2019
WASHER MAYTAG MVWC555DW0
"arrived on site to inspect washer lid not locking. Upon further inspection, I attempted to place the unit in diagnostics and the unit was dead. I tested voltage at the wall and it was good. Tested voltage to the control, and it was good. Following the tech sheet, I tested the main control at the J2 connector and tested on the control header and found that the unit did not show 13VDC as it showed 0. Left t(e unit unplugged for safety. No water leaks observed during service, job completed.
Near Austin, TX 78702
Wesley
Job Details:
10/09/2019
WASHER WHIRLPOOL WFW92HEFW0
Arrived onnsite and installed new UI panel with SM. Unit is now operating as designed.
Near Manor, TX 78653
Joseph C.
Job Details:
10/09/2019
WASHER WHIRLPOOL WTW8500DC5
"Arrived on site for “unit will not start cycle” complaint. Inspected unit and found F5E1 error code. Tested door latch. Test failed. Removed and replaced latch. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76502
Chase
Job Details:
10/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02
Arrived on site found fridge was unplugged plugged back in unit started right up started to cool talk customer I’ll get them back on the schedule to come back out to make sure everything is working properly;
Near Leander, TX 78641
Lou
Job Details:
10/09/2019
WASHER WHIRLPOOL WTW8500DC2
"arrived on site to inspect washer not draining. Upon further inspection, the customer advised that the unit always has water in it and it smells. I advised the customer that the basket has a balancing liquid built inside of it and it sounds like there’s always water inside. The smell could be due to hard water and simply needs to be cleaned. I placed the unit in diagnostics showing error codes F7E0 and F9E2. I cleared the codes and continued with testing. The unit operated as designed and drained properly as I lifted the drain hose from the drain pipe watched the water being drained. I removed the basket to inspect the drain area and all looked good. I removed the drain hose and pump ad inspected both and both were good. I questioned the customer if they recently had a power outage as the unit was showing an error code for such ad they were not sure. I advised that due to the power outage and the unit possibly being in use at the time, caused the unit to sh
Near Austin, TX 78732
Andy
Job Details:
10/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Arthur B.
Job Details:
10/09/2019
MICROWAVE WHIRLPOOL WOC54EC0AS01
"Arrived onsite for customer complaint of microwave/oven combo getting error code F1E0 F1E9. Confirmed error. Customer also has issue with oven fan not coming on to cool off. Tested oven and found cooling faulty not working. Ordering new UI assembly, MRC control and Blower fan. Returning with inverter and magnetron. Part are covered thru WPL concession. 1 W10861740 (panl-cntrl SS) and 1 WPW10632435 (cntrl-elec) and 1 WPW10661038 (blower)"
Near Austin, TX 78717
Lou
Job Details:
10/09/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
"arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit was leaking at the bottom of the door in the middle. I placed the unit in diagnostics and tested and when the motor came on the water spraying was very loud. I opened the door and found the upper rack spray arm had fallen off, the front right rack wheel was broken and the stops were not attached to the upper rack rails. I attempted to reinstall the upper rack spray arm and found it to be broken. I advised the customer that due to the force of the water coming from the upper spray manifold, it is causing water to run over the reservoir and leak out. I am ordering the upper rack spray arm and four upper rack wheels No water leaks observed during service.; ordrng 4 W11240839 (WHEEL)s and 1 WPW10498900 (spray arm)"
Near Woodway, TX 76712
Chase
Job Details:
10/09/2019
DISHWASHER KITCHENAID KDTE334GPS0
Arrived on site complaint was dishwasher would not turn found the UI bad replaced the part ran unit customer gonna call back in if it happens again all lines are dry