Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8227 customer reviews

Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect refrigerator temperature issues.Customer advised when he called there was a lot of frost buildup in the freezer section.Today he advised the temperatures were back to normal.I took temperature readings in bot ff and freezer compartments and both were normal (38,0)Customer agreed the freezer may have been left opened, which caused the excessive temperatures.All water lines were dry at the time of service.Job complete"

Near Danablu Dr, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for no cool. Removed evaporator cover,found heat exchanger lines heavily corroded,found excessive amount of corrosion on styrofoam insulation and on cap tube,found some traces of oil on evaporator and tubing,uploaded picture of corrosion to SD-QuickPic Removed fresh food evaporator,installed a new evaporator while reassembling evaporator compartment found cap tube broke inside of liner.

Near Provence Pl, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site and inspected refrigerator and found no ice production cover ran test 44 and icemaker motor has failed. Replaced ice maker and test 44 will now cycle properly. Also ran test 45 and icemaker filled with water. no water leaks from connections at time of service, job complete"

Near Hess Dr, Kyle, TX 78640
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived onsite for the refrigerator not cooling. Ran diagnostics and found that all functions tested fine. But there is no frost pattern on evaporator and compressor is running. Sealed system issue.

Near Estancia Pkwy, Manchaca, TX 78652
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to install previous diagnosed parts. Removed broken switch housing and installed new. Tested operation, all tested good."

Near Waterfall Ave, Leander, TX 78641
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for the refrigerator not cooling. During diagnostics found that there is a restriction in the system. Sealed system issue.

Near Estancia Pkwy, Manchaca, TX 78652
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect condensation drips from vent.Called Kurt @ Whirlpool Tech line advised him of issues.Was given file #(SR#7726189313).Unit drips condensation remains onto the customer floor..I advised customer of my findings.All water lines were dry at the time of service.Job complete

Near Rockport St, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived on site for no ice and warm temps in fresh food as well as frost building up on evap cover . Checked heater for proper ohms and voltage . Checked good. Found diffuser not opening properly . Replaced diffuser . All is checking normal at time of service . Job complete .nomwatet leaks detected .

Near Leaning Rock Cir, Austin, TX 78730
Chase S.

Chase S.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site found icemaker assembly was all frozen together because the door flap was broken on the icemaker shoot parts need to be ordered so they can be replaced; ordrng 1 W10696704 (door-ice) and 1 W10792147 (door-ice)

Near Green Oak Dr, Waco, TX 76710
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSC48QTS03 "Arrived on site and inspected refrigerator and found it is 70° in both sections, control board has been updated previously. Found that inverter is showing three blinks, sent video to DW, this means the inverter has failed. ; ordrng 1 W10629033 (inverter box)"

Near Clarendon Ln, Austin, TX 78746
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MHW6630HC0 "Arrived on site for washer not draining. Performed diagnostics mode and checked fault codes. Found fault code F9-E1 slow drain. Removed water from unit. Gained access to drain motor assembly, removed filter and found clear. Checked bellow at wash tub and found brassiere padding stuck in wash tub. Removed items and tested unit. Found draw motor not activating. Tested voltage and found 120 volts. Tested ohms at motor and found motor windings opened. Removed drain pump and installed new. Tested unit. Performed automatic test cycle. All tested good, no water leaks detected."

Near Sedbury Way, Cedar Park, TX 78613
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Sumalt Gap Way, Briarcliff, TX 78669
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15NDXZS1 "Arrived on site for no ice. Ran diagnostics found faulty bin thermistor cont. diagnostics found weak air flow from condenser fan motor,compressor running no frost on evaporator diagnosed unit will need thermistor,condenser fan motor,compressor and evaporator. Replaced all parts vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics good frost pattern on evaporator and strong air flow from fan. Reassembled unit tested all water tube connections no leaks. Repair covered under project code"

Near Pinnacle Dr, New Braunfels, TX 78130
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0AS01 Arrived onsite for the oven not coming on. The customer had the counter tops replaced and the oven was working before it was removed. I found the L1 to the oven with no voltage. I found 120VAC from the ground circuit to the junction box and I found 242VAC from L2 to the junction box. I advised the customer to call an electrician.

Near Chisholm Valley Dr, Round Rock, TX 78681
Chase S.

Chase S.

DRYER AMANA NED4655EW1 Customers complaint was dryer is not heating but would turn thought it was not getting the correct power until she needed to call electrician

Near 205 Loop, Temple, TX 76502
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for unit leaking water. Tested unit and found that the upper rack right side track stop was out of place. Properly installed track stop and unit now operates properly and all water connections are dry.

Near Rolling Hills Rd, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFF2558FEZ03 Arrived on job for complaints of freezer door not working properly. Found the slides damaged and brackets. Replaced slides and brackets. No leaks detected at time of service.

Near I-10, Seguin, TX 78155
James C.

James C.

RANGE KITCHENAID KSEB900ESS3 Arrived on site and found scratch on floor in front of unit from drawer. Inspected rails and found the right rail was not secured to chassis. Corrected rail and ensured proper operation. Unit tests good. Job complete

Near Co Rd 239, Jarrell, TX 76537
Scott  M.

Scott M.

DRYER WHIRLPOOL WED92HEFW1 "Arrived on site for long dry times . Ran diagnostic and air flow test . Found air restriction , unit is heating properly . Took vent hose off and had water in it . Advised customer to have maintenance to take a look at exterior vents. Job complete . Call condo owner and explained situation .

Near Barton Springs Rd, Austin, TX 78704
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived to inspect side by side refrigerator not producing ice.Confirmed the complaint and checked unit and found the fill tube was clogged with ice.Used my steamer to defrost the water line, reassembled and unit began operating as designed and filled with water.All water lines were dry at the time of service.Job complete"

Near Silkstone St, Hutto, TX 78634
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DW4 "Arrived on site for “noisy operation” complaint. Per previous diagnosis, removed and replaced suspensions. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Pacers Gait Ln, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on job for complaints not cooling. Found evaporator frosted. Defrost evaporator and found thermistor out of range. Replaced thermistor. No leaks detected at time of service

Near Carl Dr, New Braunfels, TX 78130
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site . Was told to leave panel with super attendant, was documented with office prior to call"

Near Domain Dr, Austin, TX 78758
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 "Arrived to install previously ordered parts.Removed and replaced the console, control and lid lock assembly.Reassembled and unit tested as designed.Calibrated the unit.Job complete"

Near Archer Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for damaged door. Took pics and replaced door. No leaks on site

Near Domain Dr, Austin, TX 78758
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site . Was told to leave panel with super attendant, was documented with office prior to call"

Near Domain Dr, Austin, TX 78758
Clif L.

Clif L.

WASHER GE GTW335ASN0WW Arrived on site to diagnose a washer that is making unusual noise. Found gearcase pulley bolt loose causing clicking noise during agitation. Tighten the bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Post Oak Cove, Cedar Creek, TX 78612
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site for unit vibrating, found vent tube vibrating, applied van stock pads and tested good"

Near Domain Dr, Austin, TX 78758
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site for unit vibrating, found vent tube vibrating added van stock pads and tested good"

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site ,replaced freezer door and badge . No water leaks detected at time of service . Job complete ."

Near E Monroe St, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDM0 "Arrived on site to test unit for not working/making loud noise. Tested unit. Found wash motor burned out. Replaced wash motor. Tested unit, unit working as designed, no leaks at this time. Job complete"

Near Espanola Trail, Austin, TX 78737
Jonathan  S.

Jonathan S.

VENTHOOD KITCHENAID KVWB406DSS2 "Arrived on site for vent hood damaged. Inspected unit and work area. Found unit already been corrected. Cleaned to chance for scratches or dents. No damages found. Tested operation, all tested good. Contacted builder to inform. All tested good."

Near Saddlespur Ln, Volente, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for cooling issue per customer after resetting power unit would not power on. Ran diagnostics during diagnostics found main control would po Parts $200.61 labor $179.99 total $380.60 plus tax

Near Hobbiton Trail, Austin, TX 78739
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived and inspected washer and found saved error codes F0E3, F8E6, set washer into a diagnostic cycle and found it is leaking around valve assembly. Found that a gasket is missing off the center valve, replaced housing. After replacing leaking has stopped. While running drain pump also found standpipe is easily overflowed. Recommended that customer has this corrected before washer is used again. Sent video and pics to MS."

Near Lake Ridge Dr, Austin, TX 78733
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 Arrived on site for refrigerator frost buildup in FC and making helicopter sound in RC. Customer stated that the frost in freezer has been corrected but still making that sound. Performed diagnostics mode and found fault is with damper control.

Near Ramada Trail, Georgetown, TX 78628
Robert J.

Robert J.

WASHER AMANA NTW4605EW0 Arrived on job for complaints of not washing properly. Ran diagnostics all good. Removed clothing from under agitator.

Near Link Rd, New Berlin, TX 78155
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site and replaced panel due to scratching. All checks good.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onnsite and installed panel and top. Unit is now cosmetically correct.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and cosmetically repaired unit. All checks good.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived on site and replaced panel. Cleaned door. All checks good.

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF518SAHM0 "Arrived on site to inspect damaged panel on dishwasher. Examined unit and found scratches on control panel and door skin. Ordering W11230172 panel, and W11230181 skin. Office to schedule return. ; ordrng 1 W11230172 (panel-cntl) and 1 W11230181 (panel)"

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to install previously diagnosed parts. Installed new Lh RC door handle. Tightened and confirmed function. Also leveled unit.

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to install previously diagnosed parts. Utilized 2nd tech to unstick units. Removed dented front panel and replaced. Reassembled unit. Vetoed all is working as designed. Call complete.

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to install previously diagnosed parts. Installed left hand RC French door. Unit also needs 2 new door handles W10899551, mounting screws and door right W11301144, as well as emblem W11223753. Right door, handles, and emblem were already damaged on arrival and never ordered. Office to schedule return. ; ordrng 2 W10899551 (handle)s and 1 W11223753 (nameplate) and 1 W11301144 (dor-fip)"

Near Guadalupe St, Austin, TX 78701
Lou S.

Lou S.

COOKTOP WHIRLPOOL WFC150M0EB2 "arrived on site to inspect the range cooktop burners. Upon further inspection, the customer advised that the back left burner popped while using it. I tested all four burners and only the back left burner wasn’t working. I removed the burner coil and tested ohms and it was good. I removed the back panel and found the switch had shorted. I advised the customer of my findings. I am ordering the back left burner switch ad . ; ordrng 1 WP3149404 (switch-inf)"

Near E Old Settlers Blvd, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR IKEA IX5BBEXDS01

Near Inspiration Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for frost in freezer . Found left side rail is not retracting properly ,leaving a gap sometimes . Ordering both slides . Nonwater leaks detected at time of service . Please call to set return .; ordrng 2 W11265130 (DOOR SLIDES )s"

Near Diamondleaf Bend, Austin, TX 78724
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site and found washer is stacked, Maintenance department assisted in stacking washer. Replaced control board diagnosed by previous technician, washer will enter a diagnostic cycle and complete it. No water leaks from connections at time of service, job complete"

Near E Riverside Dr, Austin, TX 78741
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED6620HW1 Arrive onsite for customer complaint of dryer not heating properly. Checked voltage and found proper 240v. Found dryer vent too long. Shorten tune and reinstalled. Dryer now flows well. No other issues found. Dryer vent and lint trap was clean of time of service.

Near Copper Creek Dr, Killeen, TX 76549
Scott  M.

Scott M.

MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site . Replaced lower micro switch . Bracket was good as well as other two switches .. Job complete ."

Near Big View Dr, Austin, TX 78730
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for “timer not advancing” complaint. Inspected unit and found faulty timer. Removed and replaced timer. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Golden Canary Ln, Austin, TX 78723
Robert J.

Robert J.

RANGE KITCHENAID KSEG700ESS1 Arrived on job for complaints of buttons not working. Confirmed #6 not working. Replaced panel and test.

Near Redbud Ct, San Marcos, TX 78666
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KFGD500ESS04 "Arrived on site to replace cooktop and panel mnfld. Replaced cooktop and panel mnfld. Tested unit, unit test good.

Near Holly St, Austin, TX 78702
Paul R.

Paul R.

DRYER MAYTAG MEDB765FW0 Arrived onsite for the dryer not heating. I found an F4E4 stored code. I found no voltage on L2. I found the customers breaker was not snapped in tight in the panel. I pushed the breaker in and tested the dryer. The unit is working as designed. Call complete.

Near Westvalley Pl, Round Rock, TX 78665
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “start button not functioning” complaint. Per my previous diagnosis, removed and replaced door gasket, ui and vent assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Salem Ln, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDK03ITWH2 "Arrived on site to test unit for no power. Found that the light switch was turned Off and not In The ON position. Turned switch ON, tested unit, unit test good. Explained and showed customer the switch is what powers the unit. Job complete"

Near Juniper Cir, Kyle, TX 78640
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not filling/Takes too long to fill. Upon arrival customer informed me that issue is unit is not filling up enough. Checked for error codes and found none. Tested and inspected unit and found all operations are normal. Customer then put unit on bulky and it only filled up half way and that it should fill up yup all the way, I instructed customer that unit is operating as designed and that tub will not get completely full. Was instructed to talk to customer about use and care and practice for best performance. Did as instructed. No water leaks present at time of service. No repairs are needed at this time."

Near Lakeway Dr, Lakeway, TX 78734
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SMBW00 "Arrived on site and found icemaker has failed and will not cycle. Replaced ice maker and the new one cycled immediately and filled with water. No water leaks from connections at time of service, job complete"

Near Hillcrest Dr, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite to install dispenser motor. Installed new motor and it tested good. While running diagnostics found that the there was no water being dispense in ice maker or water dispenser. Found that the water reservoir is frozen ordered reservoir and defuser assembly. Office to schedule. ; ordrng 1 W11164593 (diffuser) and 1 WPW10366790 (reservoir)

Near Morning Star, New Braunfels, TX 78132
Richard P.

Richard P.

DRYER MAYTAG MEDX655DW1 "Arrived onsite for the dryer making a high pitch noise. Upon inspection found that the belt pulley was causing the issue. Used repair kit. Replaced rollers, belt, belt pulley and dryer tested good and noise is gone. Complete"

Near Canyon Bend, Canyon Lake, TX 78133
Wesley P.

Wesley P.

OVEN KITCHENAID KOSE507EWH04 Arrived on site and found unit fully functional. Tested unit for noise complaint and found all working as designed. Advised customer on use and care.

Near W 7th St, Austin, TX 78703
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MFC2062FEZ01 Arrived on site for noisy operation. The compressor is creating a vibrating noise that is not normal.; ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (ACCES VALVE) and 1 WPW10507886 (compressor)

Near Carol Ct, Georgetown, TX 78626
Al R.

Al R.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived to inspect bottom drawer not closing properly.Confirmed the complaint and photographed the damaged frame below the left leveling plastic screw.I attempted to fit the drawer into the unit several times without any luck.Customer advised the builder came out, looked at unit and advised the issue couldn’t be repaired because the frame is bent and damaged, which is not allowing drawer to close as designed."

Near Kenney Fort Crossing, Round Rock, TX 78665
Clif L.

Clif L.

WASHER MAYTAG MVWB7238W0 arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found long drain error saved through diagnostics. Remove debris from pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service

Near Co Rd 450, Thorndale, TX 76577
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site customer complaint was dishwasher door would not go all the way down until you pull the rack out, all lines are dry

Near Wooded Acres Dr, Waco, TX 76710
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived to inspect dishwasher not draining.Confirmed the complaint and removed the drain pump from the dishwasher and discovered the knock out was still inside the garbage disposal.Removed he knock out and unit began draining as designed.Customer tried to drain the unit a year ago when she moved in and unit didn’t drain back then.All water lines were dry at the end of service.Job complete

Near Wincliff Cove, Jarrell, TX 76537
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to diagnose a freezer that was not producing ice, with a cracked ice bucket,. Checked unit and replaced the ice bucket. Found mounting screws not securing icemaker to wall. Reattached and seated icemaker. Replaced ice bucket. As soon as new bucket was in and the bale arm was reset unit went into harvest and fill. All is working as designed at this time. Call complete."

Near Amberglen Blvd, Austin, TX 78729
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to refrigerator ice maker slow production. Upon further inspection, I placed the unit in diagnostics and ran test 56 and it showed E0 for no errors on the ice maker. I ran test 57 and the ic maker harvested as designed. I then ran test 45 and the water dispensed into the ice maker tray. I ran test 36 for the ice box fan and it sounded somewhat weak, but when I opened the left RC door I found condensation built up on the ice maker fascia. I closed the let RC door and inspected the ice in door gasket and found a large gap in between the gasket and fascia. I advised the customer of my findings. I am ordering the ice bin door and will return with the prescreened parts. Office to schedule return service due to part being PSP. No water leaks observed during service.; ordrng 1 WPW10549589 (door-ice)"

Near Fairfield Loop, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher with the rack stop not staying on. I found the right rail stop not locked into place. I explained to the customer and showed them how to lock them. The unit is working as designed. Call complete.

Near Quercia Dr, Austin, TX 78717
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite for customer complaint of French door dual evaporator not cooling both sections. Checked pressure and found low side vacuum and high side @ 100psi. Checked all weld for dye as well as both RC/FC evaporators. Advised customer. No further work performed.

Near Pecan Creek Rd, Killeen, TX 76549
Thomas L.

Thomas L.

WASHER MAYTAG MVWC565FW1 Arrived on site or no operation. Plug the unit into the wall outlet and the drain pump instantly powered up. Removed and replaced failed control board. Calibrated new control board. All operations were normal in step two of diagnostics as well. All water connections were dry.

Near Half Hitch Trail, Georgetown, TX 78633
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for unit leaking water. The water was coming from The vent gasket. However I cannot remove the vent deflector which holds the vent on the door. Will order and replace.; ordrng 1 W11112070 (DEFLECTOR )

Near Rockport St, Georgetown, TX 78633
James C.

James C.

DRYER MAYTAG MEDB855DC4 Arrived on site and tested operation. I found rattling and off balanced sound to unit. Inspected roller and blower. I found blower outer ring broken. Installed new blower wheel and tested operation. Unit tests good. Job complete

Near Jade, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no cool. Removed evaporator cover found oil where thermistor clips to evaporator diagnosed leak due to metal clip piercing evaporator line. Ordering a new evaporator,compressor and harness due to thermistor job will need 2 hrs for repairs. ; ordrng 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (COMPRESSOR) and 1 W11116006 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"

Near Austral Cove, Austin, TX 78739
Lou S.

Lou S.

OVEN WHIRLPOOL WFG550S0HZ1 "arrived on site to inspect range oven not igniting. Upon further inspection, I removed the inner panel and tested the unit on Bake at 350 degrees. The unit arced and lit the burner. I tested again and this time the Ignitor failed. I found that the Ignitor was not mounted correctly and the screws holding it to the burner were loose. I tightened the screws and retested ad nothing happened. I did not hear the control engage or the Ignitor arc. I removed and replaced the main control ad Ignitor and retested and the unit operated as designed. I tested all burners on the cooktop and they operated as designed. I adjusted the flames on the middle burner and the front right burner. No gas leaks detected during service, job completed."

Near Rutherford Dr, Leander, TX 78641
Wesley P.

Wesley P.

OVEN KENMORE 790.4783341 "Arrived onnsite and confirmed that hinges are broken. All checks good."

Near E 6th St, Austin, TX 78702
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect dishwasher not closing.Confirmed the complaint and removed and replaced the strike.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete

Near Antioch Ave, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4616FW2 "arrived on site to inspect washer not spinning. Upon further inspection, I manually spun the basket as it operated as designed. I placed the unit in diagnostics showing error codes F7E6. Cleared the code and continued with testing. Unit operated as designed. Following the tech sheet, I tested voltage to the unit at the control and did not get proper voltage when testing the main control. I removed and replaced the main control and calibrated. Retested in diagnostics and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Spade Cir, Austin, TX 78717
Paul R.

Paul R.

REFRIGERATOR FRIGIDAIRE FGHB2868TD4 Arrived onsite for the refrigerator with a no ice condition. I found the ice tray full of ice but the unit was not going into a harvest. The customer had turned both compartment settings warmer because he found something online stating the unit has been known to freeze up. I found the temps to warm to harvest. I ran service test 63 and the ice maker dumped the ice. I ran test 55 and the tray filled. I ran service test 57 and the fan worked as designed. I ran test 52 and the icemaker thermistor tested good but the temp at the thermistor was much higher than the temp of my meter thermocouple. The icemaker needs to be replaced. Mr stated that the fill valve for the icemaker had gotten very noisy. I did find the fill tube partially iced up when I first arrived and suspect this was making it louder at one time because it wasn’t filling the tray. I replaced the ice maker. There were no water leaks present at the time of service. Call complete.

Near Bearing Cove, Austin, TX 78717
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not dispensing water. Ran diagnostics and found that there is good water pressure and that the valve is not working. Replaced water valve and dishwasher tested good and no leaks detected. Complete

Near Sycamore St, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for cooling issue. Removed control box found residue leaking out from thermostat,diagnosed faulty thermostat. Installed a new thermostat powered unit on unit running through a defrost cycle.

Near Del Curto Rd, Austin, TX 78704
Paul R.

Paul R.

MICROWAVE GE PT970SR2SS Arrived onsite for the microwave that is completely dead. I found the magnetron thermostat open. . I replace the thermostat and tested the unit. The unit is working as designed. Call complete.

Near Pipe Creek Ln, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found refrigerant leak in evaporator. Compressor and evaporator will need to be replaced due to system contamination. Office will need to set return appointment after being provided autho from warranty company. Repair needs to be scheduled for two hour job.; ordrng 1 CNOTES (NEEDS AUTHO) and 1 CNOTES (2 HOUR JOB) and 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)

Near Family Cir, Hutto, TX 78634
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed door stop. Unit is now operating as designed.

Near Folts Ave, Austin, TX 78704
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived on site to install new ice door. Installed door and it tested fine. Complete

Near Hopping Peach Cv, San Marcos, TX 78666
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for the refrigerator making noise. The customer stated the noise was coming from the freezer but quieted down a little. I removed the evaporator cover and inspected the coil. I found a block of ice under the fan and where the cap tube entered the evaporator with the freezer at 0 degrees. I explained to the customer this was an indication the door was left cracked open. I found no other warm air leaks. I removed the ice and tested the unit. The unit is working as designed. Call complete.

Near Ranch Park Trail, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWB865GW0 "Arrived on site to install previous diagnosed part. Removed failed gear case and installed new. Contacted unit and added zip tie to drain line. Performed calibration cycle and it completed. Performed automatic test cycle and monitored. All tested good, no water leaks detected."

Near , CT
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE334DSS0 "Arrived on site to replace OWI sensor. Replaced OWI sensor, tested unit, unit test good, no leaks at this time. . Job complete"

Near Crowheart Cove, Austin, TX 78746
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site for unit not cooling. Found both evaps clear. Found compressor running and hot. Found unit will need sealed system repair with compressor and Evans tos completeParts covered under warranty ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (3HRS ) and 1 TJ80SF8404 and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10643261 (evaporator)

Near Big Cat Cove, Austin, TX 78750
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 Arrived onnsite and repaired washer. All checks good. Replaced control.

Near Sandra Muraida Way, Austin, TX 78703
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for customer complaint of wall oven getting F8E0 and not coming on. Found blower fan assembly faulty. Removed and replaced blower fan. Reassembled and tested. Unit now works as designed. No other issues found.

Near Golden Heart Dr, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site for water leaking. Found suction line incased in ice in compressor compartment,found display reading doors open and high temp in fresh food,no air flow entering fresh food. Display unable to reset,diagnosed faulty main control and unit overcharged with refrigerant. Installed updated main control,evacuated system,recharged system with correct amount of refrigerant (7.75oz) powered unit on found display not showing all digits on display installed new display powered unit on unit working as designed.

Near Sparrow Ln, Lakeway, TX 78734
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived to inspect ice maker issues.Called STERLING SR #7726167573Replaced ice maker at Whirlpool request.Unit was binding on itself after massive frost buildup on the bottom of ice door Unit now operates as designed.Job complete

Near Robin Trail, Round Rock, TX 78681
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator door issues. Tested and inspected unit and found door gasket on right RC door misshaped. Adjusted and reshaped using heat gun. Also leveled unit for customer. And spoke with on use and care and practice for best performance. All operations are normal. No water leaks present at time of service.

Near Grimes Ranch Ct, Austin, TX 78732
Thomas L.

Thomas L.

WASHER KENMORE 110.2110201 Arrived on site for unit that gets out of balance during spin. Tested unit to find it is missing a drain hose clamp which the customer will get this evening and install himself. The vibration is coming from and out of round clothes basket.

Near Highland Bluff Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived onsite for customer complaint of French door refrigerator dual evaporator. Removed valve from dye drier and found no Freon. Charged unit with 5.5oz of R134a refrigerant. Observed frost pattern and pressure. Found both high and low side dropping. Checked both evaporators and weld for dye. Found no dye.

Near Butterfield Ct, Belton, TX 76513
Robert J.

Robert J.

VENTHOOD WHIRLPOOL KXW8736YSS0 Arrived on job for complaints of light and screw falling checked bulb will need socket. ; ordrng 1 WPW10291579 (bulb-light) and 1 WPW10370558 (socket)

Near Dripping Springs, TX
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Due to fresh food evaporator incased in ice defrosted evaporator,replaced Evap fan motor that includes thermistors. Secured thermistor to correct location on suction line using foil tape and a zip secured new cover with 4 screws checked air flow good"

Near Lightwood Cove, Austin, TX 78748
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE525S0HS0 Arrived on site to test unit for door not closing. Test unit and found right door hinge not sitting on hinge red correctly. Secured door test unit and door closing correctly. Also found damaged to liner will need to order new liner WP9761344. ; ordrng 1 CNOTES (C NOTES ) and 1 WP9761344 (LINER )

Near Henbit Ln, Lockhart, TX 78644
Al R.

Al R.

OVEN FRIGIDAIRE FGEW3065KFB Arrived to inspect oven heating issues.Preheated the oven and bake element never came on.Called Frigidaire Techline and determined it was the hidden bake element that malfunctioned

Near Sam Bass Rd, Round Rock, TX 78681
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02

Near E 13th St, Austin, TX 78702
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found left fresh food door will not close completely. Inspected interior of door and found it is deformed. See picture for further description. A new door will be needed to correct the issue no water leaks from connections at time of service.; ordrng 1 W11307224 (LEFT FRESH FOOD DOOR)"

Near Coral Berry, New Braunfels, TX 78132
Arthur B.

Arthur B.

WASHER LG WM3670HRA.ACREPUS Arrived onsite for customer complaint of front load washer not allowing functions to enter. Found PCB not working. Removed and replaced PCB assembly. Reassembled and tested. All functions and features work as intended. All water connections were dry at time of service.

Near Silver Creek Dr, Harker Heights, TX 76548
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for no cool. Removed evaporator cover found no frost on evaporator found hissing noise from liner adjusted cap tube found cap tube snapped inside of liner. Called tech support per t ch support customer needs to contact whirlpool customer service #7726171595

Near Mckie Cove, Austin, TX 78752
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT518SZFW Arrived on site for not level. Added washers and tested good. No aligned properly

Near Rockwood Ln, Austin, TX 78757
Clif L.

Clif L.

OVEN KITCHENAID KOSE500ESS01 Arrived on site to replace latch for oven. Replaced part and tested unit. Found all is functioning properly at this time.

Near FM487, Bartlett, TX 76511
Kevin B.

Kevin B.

WASHER MAYTAG MHW8630HW0 Arrived on site and inspected washer I did not find any saved error codes. Ran washer in automatic test cycle and everything is working normally. Took a video of detergent pump activating and moving detergent. Spoke with tech line this model does not have a detergent amount adjustment feature. Customer is using a free and clear detergent I recommended that they use one with aroma to ensure detergent is being dispensed into clothing. SR7726173027

Near Imhoff Ln, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for unit intermittently dispensing water. Found under service bulletin for pressure reg. Attempted to install but do not have correct supply line to connect. Will need line to complete ; ordrng 1 8212547RP

Near Fireoak Dr, Austin, TX 78759
Arthur B.

Arthur B.

WASHER MAYTAG MVWC465HW2 Arrived onsite for customer complaint of top load washer not spinning or agitating. Confirmed issue. Removed and replaced run capacitor. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Wind Ridge Dr, Harker Heights, TX 76548
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on job for complaints of no ice. Found faulty control; ordrng 1 W11039890 (cntrl-elec)

Near Mirela Ann Rd, Dripping Springs, TX 78620
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KBSN602ESS00 Arrived on site and installed board recommended by techline and found lighting circuit issue to not be corrected. Ordering module to finish repair. ; ordrng 1 W10908166 (module)

Near Northumberland Rd, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PRXS1 "Arrived on site for ice over filling. Ran diagnostics found weak water flow from water valve,thermistor read open. Replaced water valve and bin thermistor,ran diagnostics good strong water flow from valve.

Near Bettis Trophy Dr, Austin, TX 78739
Robert J.

Robert J.

WASHER GE GTW460ASJ6WW Arrived on job for complaints of noise. Found that gearcase leaks. Will need belt item #603 on tub and motor page. ; ordrng 1 CNOTE (ATHO) and 1 CNOTE (2 HOURS )

Near Diamond Point Dr, Dripping Springs, TX 78620
Wesley P.

Wesley P.

DRYER WHIRLPOOL MGD6000AG1 Arrived onnsite and found motor going out.. Repaired unit. All checks good.

Near E 5th St, Austin, TX 78702
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site and found evaporator frozen solid and no air flow to fresh food section. Cleared ice from around evaporator harness to test heater and bimetal. I found both to be good. Attempted forced defrost from control and found control would not start diagnostics. Installed new control and tested. I found all components working properly now. Instructed customer to allow unit to thaw until the evening with door open as I was not able to get all ice from rear of evaporator. Job complete

Near Co Rd 212, Bertram, TX 78605
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and attempted to replace divider and found several other plastic pieces are broken, will also bring back any other components prone to breaking to ensure repair on next visit. No water leaks from connections at time of service; ordrng 3 67006425 (screw)s and 1 W10118612 (insert) and 1 W10346971 (bracket) and 1 W11226459 (ARM) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller) and 1 WP67006341 (gasket) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker) and 1 WPW10309866 (solenoid) and 1 WPW10312691 (air-baffle) and 1 WPW10317991 (motor) and 1 WPW10351019 (extension)"

Near Sydney Cir, New Braunfels, TX 78130
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for “burning electrical smell and not draining” complaint. Inspected unit and found F8E1 and F8E2 error codes. Traced smell to drain pump. Pump has no visible signs of electrical damage, but smells strongly of burning electrical components. Found leak, at vent. It had no effect on electrical issues, though. Spoke with Kevin, at Techline Ref# 7726173179 and Sherrie, at Safety Ref# 7726104264 to record findings. No other leaks detected, at time of service."

Near Garden Rose Path, Austin, TX 78754
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for fruit with food freezing in rf. Found diffuser to be stuck open. Removed and replaced diffuser and tested good

Near Adelphi Ln, Austin, TX 78727
Brandon C.

Brandon C.

DISHWASHER FRIGIDAIRE FGID2466QF5A "Arrived on site for customer complaint of unit not starting, found UI console was not responding, ordering console. ; ordrng 1 5304506663 (console assembly)"

Near Los Santos Dr, San Marcos, TX 78666
Richard P.

Richard P.

WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not working properly. Ran diagnostics and found that the drain pump is not draining. Replaced pump with new and washer tested good and no leaks detected. Complete.

Near Brian, Canyon Lake, TX 78133
Al R.

Al R.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived to inspect damaged lower door.Removed and replaced the lower glass door and took several photos of the repair.Job complete

Near Texel Ln, Pflugerville, TX 78660
Lou S.

Lou S.

FREEZER FRIGIDAIRE FFFH20F2QWC "arrived on site to inspect freezer door not closing. Upon further inspection, the customer advised that the unit cools off and on and showed me the door gasket was damaged. I found that the bottom portion of the door gasket is hanging off and torn in the left bottom corner. I am ordering the door gasket I temporarily fixed the door gasket until I can return to replace it. No water leaks observed during service.; ordrng 1 5304506131 (gasket)"

Near Vista Heights Dr, Georgetown, TX 78628
David  Z.

David Z.

WASHER WHIRLPOOL MVWB765FW0 Arrived on site to diagnose a washer that was not powering on. Attempted diagnostic mode but received no response from the UI. Checked voltage at the wall and verified proper voltage. Traced power to main control and noticed usual blinking green light and power. No signal was coming from UI to control.Replaced UI / console. Retested unit and Immediately powered on. Found stored F6E3 UI communication error code. Tested all functions and unit is working as designed.

Near Capadocia Cove, Austin, TX 78727
Chase S.

Chase S.

OVEN IKEA IBS550DS03 Arrived on site customer complaint was Oven wouldn’t heat up very fast found there is a loose wire going to the heating element tighten the wire down on the terminal Chasity unit preheated in about 17 minutes

Near E Main St, Gatesville, TX 76528
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site customer complaint was still not making ice found ice maker in the up position the icemaker arm had fallen off in the up position put the icemaker arm back on tested icemaker icemaker cycled

Near Poison Oak Rd, Temple, TX 76502
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site to install previous diagnosed parts. Removed failed ice maker and harness and installed. Monitored cycling and fill. All tested good, no water leaks detected.

Near Kopperl Ct, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for freezer light replacement. Removed and replaced light and tested good

Near Sierra Arbor Ct, Austin, TX 78759
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found the unit did not have rinse aid in the dispenser. I placed the unit in diagnostics showing no error codes. Placed my multimeter on the black wire at the junction box and tested amp draw. The unit was showing correct amp draw readings and the element was showing 7-9amps in the wash cycle of diagnostics and 7-9amps in the heating cycle of diagnostics. I contacted Techline and spoke to Dustin and advised of my findings and he recommended to advise the customer of the use and care of the unit and detergent/rinse aid use. Provided File #7726165547. I made recommendations on use & care and recommended detergents and rinse aid use as well. No water leaks observed during service, job completed."

Near Leander, TX 78641
Paul R.

Paul R.

WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for the washer getting a water error code. I checked for stored error codes and found an F8E1. I ran service cycle 12 to test the washer. I found the hot water valve letting very little water into the washer. I replaced the hot water fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Blue Ridge Dr, Round Rock, TX 78681
Chase S.

Chase S.

OVEN KITCHENAID KODE500ESS04 Arrived on site Pulled out both doors found and both damaged needs to be re-ordered; ordrng 2 W10771242 (glass-door)s

Near Chalet Ln, Waco, TX 76712
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW1 Arrived on site for customer complaint of dryer not coming on. Remove back panel and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit now works as designed.

Near Victoria Cir, Copperas Cove, TX 76522
Chase S.

Chase S.

WASHER MAYTAG MVWB865GW0 Arrived on site customer complaint was washing machine would not feel very well found the water connection was turned down turn it all the way up at the wall ran the unit in test mode all lines are dry

Near Quail Run Dr, Troy, TX 76579
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site or dispenser door that would not open. Found that the dispenser door for the soap was broken. Removed and replaced dispenser. Tested operations and all were normal and all were dry.

Near Whitney Woods Cir, Georgetown, TX 78633
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7300XW0 Arrived back on site for unit giving af error. Found heater assy fell down after prior element replacement.

Near Tallow Field Way, Austin, TX 78758
James C.

James C.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and tested operation. I found no function from control. Tested voltage and found loose connection in junction box has shorted out the harness. Stripped wires back to expose fresh copper and secured connections properly. Tested operation and found no faults in memory and unit tests good. Job complete

Near A Rd, Burnet, TX 78611
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS00 Called tech line and spoke to Robert #7726175331. Documented findings. Paint is cosmetic and will not harm the functionality of the unit. Job complete

Near Garden Gate Ln, Liberty Hill, TX 78642
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to arrive previously installed parts. Installed new microwave door. Tested function and verified latches are holding and door is level. All is working as designed at this time. Call complete.

Near Betony St, Austin, TX 78728
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site for “beeping noises and unit not responding correctly” complaint. Per my previous diagnosis, removed and replaced control panel and door switch. Installed filters before line filter and on control panel wiring. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Burgundy Dr, Austin, TX 78724
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of unit not cooling, found fresh food evaporator covered in ice. Unit needs evap cover, controls, and fresh food section fan motor with harness. ; ordrng 1 CNOTE (AUTH) and 1 W10503500 (cover-evap)"

Near Fletcher Bend, Buda, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE70FXSS6 Arrived on site to test unit for unit not starting. Test unit and found shorted fan. Will order new fan WPW10469574 ordrng 1 CNOTES (C NOTES ) and 1 WPW10469574 (FAN ASSEMBLY )

Near Tempranillo Way, Lakeway, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2067AEB3 "Arrived on site to replace start device, after replacing, unit tested good.

Near Country Ln, Wimberley, TX 78676
Clif L.

Clif L.

RANGE WHIRLPOOL WFG515S0ES1 arrived on site to diagnose a range with pressure issues. Found after checking with manometer only 3.75 inches on left front burner on high. Call tech line and spoke with Kathy. She advised incoming gas pressure too low for proper operation and homeowner will need gas issue corrected to complete repairs. After turning on and off ball valve several times noted increase in pressure indicating clogged ball valve. Homeowner will need to have valve replaced to complete repairs.File# 7726166467

Near Leonardo Dr, Round Rock, TX 78665
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTM704ESS3 Arrived on site for dishwasher with broken spray arm support. Inspected unit and found failed spray arm manifold. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Foothill Pkwy, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KBSD608ESS00 "Arrived on site for refrigerator lights out and red light by ice maker blinking. Instructed customer that red blinking light was normal. Tested and inspected unit and found 1 failed light module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Twin Valley Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC503ESS01 "arrived on site to install previously diagnosed and ordered part. Due to the fill tube heater not working, I was to replace the left FC door; however, when I removed the new door from packaging, I found a small scratch/dent on the front of the door under the dispenser. I advised the customer of my findings and advised that I would have to order another door. I did find that the unit is making ice as the bin was completely full and the ice maker tray was full. I am ordering the left FC door and office to schedule return. No water leaks observed during service.; ordrng 1 LW10728959 (dor-fip SS FC)"

Near Bardella Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and replaced door ordered on previous visit, door switch appears to be activating properly at this time. If issue continues tech line will need to be contacted for further recommendation, job complete"

Near Kraft Ln, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site to test unit for the rail or cap being broken. Tested unit an found that stop’s where not clamping as designed. Replaced stop’s. Tested unit, unit test good, job complete"

Near Vail Divide, , TX
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to diagnose a dishwasher that had an F2E2 error code for loss of Comm between UI and Control. Could not get unit to accept any key presses, it just beeps, so would not go into diagnostic mode. Replaced UI panel and retested. Unit is now responding as designed and has no other error codes.

Near Melwas Way, Pflugerville, TX 78660
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of breaker issues. Ran diagnostics and and no codes made two attempts to test heater. Couldn’t duplicate issue customer said when it happens it’s at the end of cycle. Reconnect the wire nuts at box if issue continues recommend replacement of heater.

Near Dayridge Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW5090JW0 Arrived on site for washer not operating. Tested and inspected unit and found unit in demo mode. Unit will not come out of demo mode due to UI not operating properly. Checked my van and parts list and found I did not have part. Ordering needed part. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11306664 (CONSOLE )

Near Crestway Dr, Austin, TX 78731
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site for “poor wash performance and not drying dishes” complaint. Inspected unit and F7E1 error code. Heater checks good. Removed and replaced control. Retested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Overhill Dr, Austin, TX 78721
Joseph C.

Joseph C.

REFRIGERATOR JENN-AIR JFX2897DRP02 "Arrived on site for “chattering noises, when dispensing water” complaint. Per my previous diagnosis, removed and replaced tube from valve to door. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Avenue G, Austin, TX 78751
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced user interface diagnosed on previous visit, washer is now operating normally, no water leaks detected at time of service, job complete"

Near Springtown Way, San Marcos, TX 78666
Robert J.

Robert J.

WASHER WHIRLPOOL WFW95HEDC0 Arrived on job for complaints of not stopping. Found error code for suds. Checked trap and found calcium blockage. Replaced trap. Door issue still replaced switch. No leaks detected at time of service.

Near Flagler Dr, Austin, TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT750SAHB0 "Arrived on site for customer complaint of unit not starting, found control lock was on, instructed customer how to unlock control, unit tested good."

Near Log Cabin Ln, Fischer, TX 78623
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect dishwasher leaking.Removed the kick plate and discovered the front leveling legs were at the lowest level.I ran diagnostics test mode while lifting the unit with the leveling legs.Unit did not leak a drop of water after repair.All water lines were dry at the end of service.Job complete Customer satisfied

Near Angelo Loop, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS02SRBL1 "Arrived on site to replace latch and striker. Replaced parts. Tested unit, unit test good. Job complete"

Near Island Wood Rd, Austin, TX 78733
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site for customer complaint of f-25 error code on right side, unit tested good at time of service, but customer had phots of the error code on multiple occasions. Ordering right side cooling fan, and bringing back module. ; ordrng 1 W10328378 (fan blower)"

Near Sandy Point Rd, Wimberley, TX 78676
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRSC503EBS01 Arrived onsite for the refrigerator dispenser leaking. Upon inspection found that the customer has hard water and the water dispenser does drip after use. Customer though that there was a drain under the dispenser tray. Advised customer that with in time water collect in the dispenser tray and that they would have to clean it to prevent water dripping from the tray onto the refrigerator door. Complete

Near Hunters Creek Dr, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site and tested operation. I found freezer evaporator completely frozen solid. Ran diagnostics and I was unable to hear the defrost heater working. Instructed customer that the unit will need to be off and thaw for 24-48 hours to allow access to defrost circuit without damaging sealed system. I will return with all parts that can effect proper defrosting of evaporator. ; ordrng 1 WPW10316428 (heater)

Near E Hwy 71, Llano, TX 78643
Joseph C.

Joseph C.

RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site for “peeling control panel, bent stem on valve that led to broken knobs” complaint. Inspected unit and found that previous repair company had installed front right burner valve incorrectly. This caused the control panel to be scratched and knobs to be broken. Ordering new manifold and right front valve.No leaks detected, at time of service.; ordrng 1 W10873132 (manifold) and 1 W11163975 (valve-brnr )"

Near Lincolnshire Dr, Austin, TX 78758
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW1 "Arrived onsite mod customer complaint of top load washer making noises when agitating m. Upon inspections, found washplate bolt loose. Used blue loctite to secure bolt to gearcase. Reassembled and ran test 052. Unit completed successfully. All water connections were dry attime of service."

Near Harper St, Holland, TX 76534
James C.

James C.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site and tested operation. I found unit not filling with water. Tested for proper voltage to valve in diagnostics and found proper voltage. Oh,Ed solenoid and found to be open.. Installed valve and tested operation. I found recirculating pump has also failed. I will need to return with correct pump. ; ordrng 1 W10908287 (pump)"

Near Bunny Run Ln, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed parts. Gained access to sump assembly. Removed sump and heater, installed new. Performed diagnostics mode and tested operation. Removed top rack and removed adjuster and installed new. All tested good, no water leaks detected."

Near Arbor Knoll Ct, Lago Vista, TX 78645
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of ice clumping and ice build up in freezer section, found ice door not sealing, I replaced ice door with motor, and I found freezer gasket not sealing, I had to reform the gasket, unit tested good."

Near Patriot Dr, Buda, TX 78610
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site and set oven to bake and found igniter he’s not getting hot. Found power to igniter is correct but there is no continuity through igniter, took one picture. Will need to bring back a new igniter to correct issue.; ordrng 1 W11126814 (CONTROL ) and 1 W11176454 (IGNITER)"

Near Silo St, San Marcos, TX 78666
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIS20XVMS2 arrived on site to diagnose a refrigerator that is intermittently shutting off. Found main control board shorted out. Replaced main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near N Farm to Market 1660, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ED5FHEXVB00 "Arrived on site for loud noise complaint. Power cycled unit compressor and fans powered on no odd noise,ran icemaker through a cycle no odd noise. Power cycled multiple times no odd noise from compressor or fan motors"

Near Gaelic Dr, Austin, TX 78754
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for water leaking found ice,America’s running through a double fill,removed ice build up installed a new icemaker,powered unit on icemaker filled with water no leaks.; used 1 W10882923 (ICEMAKER) from stock"

Near Quintana Cove, Austin, TX 78739
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW97HEDW0 "Arrived on site to install previously diagnosed parts. While inspecting unit again after some more disassembly and checking found tub basket assembly will need to be replaced to properly complete repairs. Rotor, stator and tub basket assembly will need to be replaced. Off to schedule. Authorization needed. 2 hour job. No water leaks present at time of service ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (2 HOUR ) and 1 WPW10450389 (TUB BASKET ASSY)"

Near Lido St, Lakeway, TX 78734
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site customer complaint was icemaker was not working call tech-support they told me that I need to replace the UI BOARD because it’s not setting the proper power to the heater tube Also going to bring the door back out just in case; ordrng 1 W11130216 (cntrl-elec)

Near Greig Dr, Robinson, TX 76706
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KUBR204ESB00 Arrived on job to replace evap motor. Added silver tape to protect fan from water droplets.

Near Bridge Water Loop, Dripping Springs, TX 78620
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and replaced user interface recommended by tech line on previous visit. Customer will continue to monitor refrigerator to see if temperature stabilizes. No water leaks from connections at time of service, job complete."

Near W Coll St, New Braunfels, TX 78130
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site and tested operation. I found freezer door had to be pushed closed but would sometimes pop open when opening the fresh food door. This is causing poor cooling in freezer and slowing ice production. Inspected cams and found to be out of alignment. Corrected door cams and tested operation. Door now closes properly. Unit tests good. Job complete

Near Broadmoor St, Meadowlakes, TX 78654
Paul R.

Paul R.

REFRIGERATOR LG LFX28968ST/03 Arrived onsite for the refrigerator not dispensing ice. Ms stated her ice cream had started getting soft also. I found the FC at -1 degrees when set at 0 degrees. I found the ice bucket jammed with ice. I removed the ice from the bucket and tested the auger motor. The unit is working as designed. I went over dumping the ice bucket every two weeks with the customer if the ice is not used. Call complete.

Near Bluehaw Dr, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF540CWHB01 Arrived on job for complaints of freezer light not working and noise. Found freezer door bowed causing ice to keep switch closed will need new door black. Noise from damper. Replaced damper. ; ordrng 1 12977878BQ (dor-fip)

Near Lost Meadow Trail, The Hills, TX 78738
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher door falling down. Inspected unit and work area. Found torn friction pad. Replaced pad and tested door operation. Performed diagnostics mode, no fault codes. Monitored test cycle and all tested good. No water leaks present."

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KFIV29PCMS00 Arrived on job to replace cover and pan. Reevaluate refrigerator and found it needs fan harness in refrigerator..; ordrng 1 WPW10277799 (harns-wire)

Near Wingreen Loop, The Hills, TX 78738
Arthur B.

Arthur B.

DISHWASHER FRIGIDAIRE FGID2476SF Arrived onsite for customer complaint of upper rack not staying up. Found LH adjuster broken. Removed and replaced upper rack adjuster. Reassembled. Rack now works as designed. No other issues found. All water connections were dry at time of service.

Near Sun Valley Dr, Temple, TX 76502
David  Z.

David Z.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Found part damaged in box. Reordered part. Office to schedule return.; ordrng 1 W10893947 (panl-cntrl)

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Replaced control cover. Tested function and all is working as designed. Call complete.

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived on site to install previously diagnosed parts. Verified damage to existing doors. Per maintenance request left replacement doors with leasing office, with emblem included. Call complete."

Near Domain Dr, Austin, TX 78758
Jonathan  S.

Jonathan S.

DISHWASHER LG LDT5678ST Arrived on site for dishwasher not starting cycle. Tested unit and found when pressing start and closing door time will just begin to flash. Inspected door latch and found broken. Will need to replace latch. Office to schedule appointment when ETA is available.; ordrng 1 AGM76209501 (LATCH) and 1 SEENOTE (SCH APT)

Near Government Cove, Lago Vista, TX 78645
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT910SAYM1 "Arrived on site to test unit for leaking. Tested unit found that diverter motor was bad. Need to replace with new sump and motor. Job complete"

Near Hether St, Austin, TX 78704
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to test unit for falling door, tested unit found that right side of the door hinge was not latched properly. Re-attached door to unit. Tested unit, unit test good. Job complete."

Near Frenchie Ln, Austin, TX 78748
Chase S.

Chase S.

OVEN JENN-AIR JJW2430WS00 Arrived on site customer complaint was wall oven would not be pre-properly call tech-support they advised not to replace the board right now sense customer reset the oven for customer calls back and replace the main control board if they have any other problems no error codes

Near Lochinvar Court, Waco, TX 76710
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite to install the previous diagnosed parts. I installed the door bushings and the ice dispenser motor shaft. The doors and the ice dispenser auger are working as designed.; saved tckt

Near Diego Dr, Round Rock, TX 78665
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01

Near Hwy 46 W, Canyon Lake, TX 78132
Al R.

Al R.

DISHWASHER AMANA ADB1400AGS1 Arrived to inspect dishwasher drying issues.Tested the unit in diagnostics test mode and unit tested as designed.I show customer all aspects of the unit and customer is aware of how unit works.All water lines were dry at the end of service.Job complete

Near Carrara Pass, Round Rock, TX 78665
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Customer has video of unit walking around and hitting the dryer and working it’s way out of the location of installation. I found the cabinet is not allowing the tub assembly to sit properly and is hitting the left side of the cabinet when spinning. Unit will need new cabinet to repair. Office to schedule return service for 2 hour repair. ; ordrng 1 CNOTE (2 HR REPAIR) and 1 W10676680 (cabinet)

Near Broadmoor St, Meadowlakes, TX 78654
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DC5 Arrived on job for complaints of not spinning properly. Ran diagnostics and code F0E4 for water temperature affecting spin speed. Unable to duplicate. If problem continues recommend replacement of inlet valve.

Near W Cave Loop, Dripping Springs, TX 78620
Paul R.

Paul R.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite to replace the previous diagnosed parts. I found the display working as designed when I arrived. I found the control disabled and the customer had tried to connect the oven to WiFi but ms didn’t have her smart phone connected. I set up the customers smart phone and connected the unit to WiFi. I made sure the oven was connected and the display was showing it was. I explained to the customer to give the unit 30 days to allow the unit to download any missing updates. Call complete.

Near Bundoran Dr, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR LG LFX25991ST/05 Arrived on site to diagnose a refrigerator that is not releasing ice from ice cube mold. Found mineral deposits preventing ice from being released. Replaced ice maker and motor assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Los Alamos Ct, Round Rock, TX 78665
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWC415EW2 Arrived on site for unit leaking. Inspected unit found no leak marks. Filled unit and drain and found water backing out of wall. Advised cus need to have drain cleared by plumber

Near Boxdale Dr, Austin, TX 78757
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived onnsite and found unit motor gear too low to engage auger. Removed old washer to correct. Unit is now operating as designed.

Near Ridgewood Rd, Austin, TX 78746
Jonathan  S.

Jonathan S.

DRYER MAYTAG MED5500FC2 "Arrived on site to install previous diagnosed parts. Gained access to guide wheels and drum. Removed all and installed new. Tested operation, all tested good."

Near Northlake Hills Dr, Jonestown, TX 78645
Tyler B.

Tyler B.

WASHER AMANA NTW4516FW3 "Arrived on site for unit flashing lid lock. Replaced lid lock and still had issue, replaced control and tested unit. Tested good. No leaks onsite"

Near Thurmond St, Austin, TX 78758
Joseph C.

Joseph C.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “noisy and not cleaning” complaint. Inspected unit and found spray bars not functioning correctly, due to blockages. Ordering new spray bars.No leaks detected, at time of service.; ordrng 1 W10448616 (arm-spray UPPER) and 1 WPW10319027 (spray arm LOWER)"

Near Saddle Rock Dr, Austin, TX 78725
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite to install control board. Installed new control board and dishwasher ran fine but drain pump is not working properly ordering pump and sensor. ; ordrng 1 WPW10531320 (drain pump) and 1 WPW10705575 (sensor)

Near White Cedar Ln, New Braunfels, TX 78132
Lou S.

Lou S.

WASHER LG WT5270CW "arrived on site to inspect washer noises. Upon further inspection, I attempted to place the unit in diagnostics but failed. I tested the unit in a spin cycle and could not duplicate the noise. I tilted the unit back and removed the the rotor and found the clutch teeth worn. When I placed the rotor back on and turned the rotor, the gearcase began to make the squeaking noise the customer has been hearing. I advised the customer that the gearcase would need to be replaced and that I would need to reschedule for a two hour job as replacing the gearcase could take approximately one and a half hours. No water leaks observed during service.; ordrng 1 CNOTE (2HR JOB)"

Near Shaun Dr, Cedar Park, TX 78613

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