Near Austin, TX 78746
Tyler B.
Job Details: 06/19/2019
OVEN WHIRLPOOL KEBC208KBL02 "Arrived onsite for no power at unit. Removed u it and found both fuses good, found only getting 120v checked terminals and checked good, advised customer they have a bad Braker or broken wire. Advised electrician is needed."
Near Austin, TX 78751
Joseph C.
Job Details: 06/19/2019
COOKTOP KITCHENAID KGCC566RBL05 "Arrived on site for “left rear knob caught on fire” complaint. Inspected unit and found switch harness burned and shorted. No leaks detected, at time of service. Will bring valve, in case fire damaged seal.; ordrng 5 WP3188425 (valve seal)s and 1 WP4456901 (harns-wire) and 1 WPW10110486 (spark module)"
Near Austin, TX 78749
Leonardo
Job Details: 06/19/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for open close door erro. Found bad switches replaced interlocks for top and bottom test unit and unit test good job complete no error codes found
Near New Braunfels, TX 78132
Kevin
Job Details: 06/19/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site and inspected cooktop and found center and right front burner heads are incorrect, disassembled burners and after correcting they will now ignite correctly. Job complete"
Near Round Rock, TX 78665
Jonathan S
Job Details: 06/19/2019
REFRIGERATOR GE GSHL6KGZBCLS "Arrived on site for refrigerator freezer door not sealing. Inspected door and door gasket. Found ice container not in correct position and causing. Corrected ice container and turned ice maker on and monitored cycle. Found RC door handle missing bottom set screw.All other operations tested good, no water leaks present.; ordrng 1 WR01X10450 (set screw)"
Near Round Rock, TX 78665
Joel G.
Job Details: 06/19/2019
MICROWAVE WHIRLPOOL WMH73521CS3 "Arrived on site to install part ordered by previous tech. Replaced main board, set clock and clock now sets on the first try and doesn’t change to different time."
Near Round Rock, TX 78681
Jonathan S
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for refrigerator not making ice. Removed ice bin and found ice maker started cycling without advancing. Monitored cycling and found operating correctly. Removed ice maker and found unit has updated ice maker. Found bell arm bent and causing to get caught in full position. Adjusted bell arm. Inspected water filter and found off brand water filter. Tested water dispenser and found operating correctly. Spoken with customer on water filter and user care guide. All tested good, no water leaks present."
Near Belton, TX 76513
Steve C.
Job Details: 06/19/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for the unit is making noise. Tested the unit in diagnostics and receive no error codes. Found the unit is working properly and also calibrated the unit. All water connections were dry at the time of service.
Near Lakeway, TX 78738
Scott
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KBSD602ESS00 Arrived on site for fridge leaking . Found upper supply line cracked at elbow on top by inverter . . Ordering fill tube and quick fits . No other water leaks detected . ; ordrng 1 2198677 (connector) and 1 W11212166 (FILL TUBE ) and 1 WP2300868 (fitting)
Near Cedar Park, TX 78613
Lou
Job Details: 06/19/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "arrived on site to inspect ice machine turning off on its own. Upon further inspection, I found the unit off ad wold not turn on by pressing the power button. I shut the door and the unit powered on ad the drain pump came on. Tested the drain pump by pouring water into the tub and it pumped the water out. The unit continued to cycle and made ice. The customer advised that the unit would operate and then it just shut off on it own. Customer advised that it has been working the last 5 days and this morning he opened it to get ice and the nit turned off. He could not get it to turn back on. I removed and replaced the external drain pump and tested and it operated as designed. No water leaks observed during service, job completed."
Near Bee Cave, TX 78738
Scott
Job Details: 06/19/2019
COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site for low burner flame . Found burner orifices to be clogged up with spilled over stuff . Cleaned orifices .No gas leaks detected at time of service .
Near Austin, TX 78750
Lou
Job Details: 06/19/2019
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher broken parts. Upon further inspection, I found the unit not mounted to the cabinets and basically sitting in its space and not level. When I opened the door, the top rack came rolling out. I pulled the unit out a little ways from its space and found that the right side door balance was broken and not allowing the door to open correctly. Also found that the mounting brackets were cut too short and weren’t even mounted. Using mounting brackets from my van stock (WP8269145) and a door balance (WPW10084086) I adjusted the door and mounted and leveled the unit. Tested operations and unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78756
Joseph C.
Job Details: 06/19/2019
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for “unit trips breaker, during operation” complaint. Inspected unit and ran for the rest of the time I was present. Could not duplicate problem. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Buda, TX 78610
Kevin
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and found doorswitch for freezer connection is loose. After resetting it is now operating properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78745
Luis
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install parts from prev diagnosis. Installed new plate and ice door checked door seal good.
Near Round Rock, TX 78664
Jonathan S
Job Details: 06/19/2019
MICROWAVE WHIRLPOOL WMH75021HZ2 "Arrived on site to install previous diagnosed part. Gained access to turntable motor, removed failed motor and installed new. Set clock and tested unit. All tested good."
Near Austin, TX 78750
Lou
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "arrived on site to install previously diagnosed and ordered part. Due to the diffuser motor failing, I removed and replaced the diffuser and tested. Unit operated as designed. I tested the ice maker and it harvested as designed. I tested the IM fill tube and it dispensed water as designed and the valve made normal humming noises. I advised the customer of my findings and advised no repairs were needed as the valve noise was normal. No water leaks observed during service, job completed."
Near Austin, TX 78759
Wesley
Job Details: 06/19/2019
MICROWAVE IKEA IMH205FS0 Arrived on site and installed control. Unit is operating as designed. Advised customer on best bulbs. All checks good.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/19/2019
REFRIGERATOR LG LSXS26326S/00 "Arrived on site to diagnose fridge not cooling. Found compressor not moving refrigerant through system. Replaced compressor, drier and valve. Pulled 30 inch vacuum for 20 mins, verified no leak per vacuum, recharged on high side to specs verified operation. Waiver signed before pulling unit out and took every precaution I could to take care of floor. Verified no water leaks at time of svc call."
Near Austin, TX 78746
Tyler B.
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Arrived onsite for unit leaking water under deli drawer, found evaporator iced over and protruding out, advised customer of issue and advised u it will need to be unplugged for 24hrs to complete repair, unit is located in garage. ;
Near Lorena, TX 76655
Arthur B.
Job Details: 06/19/2019
WASHER MAYTAG MHW6630HC0 Arrived onsite for customer complaint of water leaking from detergent drawer. Confirmed issue. Found water leaking from top and dripping on side of unit. Removed and replaced drawer assembly. Reassembled and tested unit. Unit no longer leaks water. No other issues found. All water connections were dry at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 06/19/2019
OVEN WHIRLPOOL WFE505W0HZ1 Arrived on site to test unit for cooktop no working or oven not working. Test unit and found outlet only giving 125 volts not 240. Advised customer they will need an electrician to check outlet.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "arrived on site for fridge no operation at all. Maintenance man pulled unit out for me to do checks. As soon as unit is plugged in, gfi trips at breaker box. Called source spoke w/ Joel who had me ohm out every single site on the fridge and all checked fine. Possible short on board, replaced and had same issue. Ran an extension cord to the fridge from disposal and fridge kicked on, started cooling and worked fine. Water is off to the fridge and maintenance will push back in once power supply has been corrected."
Near Lakeway, TX 78738
Brandon
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW01 "Arrived on site to replace freezer door, after replacing, unit tested good."
Near Georgetown, TX 78628
Joel G.
Job Details: 06/19/2019
MICROWAVE LG LMVM2033ST/01 "Arrived on site to diagnose microwave not heating. Found magnetron completely burnt. Replaced, ran unit and still same issue, not heating. Replaced cap and diode and still same issue. Called source, spoke with Rick, who had me test fuse and found it open but all’s recommended replacing transformer. Main board will need replaced also.. ; ordrng 1 EAF36358316 (FUSE) and 1 EBJ60664607 (TRANSFORMER ) and 1 EBR77659107 (BOARD)"
Near Seguin, TX 78155
Robert
Job Details: 06/19/2019
WASHER WHIRLPOOL MHW5630HW0 Arrived on job to replace sensor. After replacement ran diagnostics and still filling too full so I replaced control. After replacement test operation all functions working properly. No leaks detected at time of service.
Near Austin, TX 78735
Ron
Job Details: 06/19/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived onsite was advised dryer was moved / performed diagnostics only code stored was a f4e4 error code. Dryer ran and heated with no issues, suspecting previously apt location had a power supply problem."
Near Austin, TX 78745
Luis
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Arrived on site for ongoing issue of unit not defrosting. Called tech support per tech support wrapped thermistor in foil tape.
Near Austin, TX 78727
Andy
Job Details: 06/19/2019
DISHWASHER KITCHENAID KDTE704DWH0 Arrived on site for dishwasher not draining. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full by check.
Near Marble Falls, TX 78654
Cliff
Job Details: 06/19/2019
DRYER WHIRLPOOL WED4850HW0 I’ve done site to diagnose a dryer that will not start. Tested unit and found open thermal fuse causing no operation. Replace thermal fuse and tested unit. Found all is operating properly at this time.
Near Manor, TX 78653
Andy
Job Details: 06/19/2019
COOKTOP WHIRLPOOL WFE525S0HS1 Arrived on site for cooktop element not working. Tested and inspected unit and found failed burner on right back side burned out. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78732
Scott
Job Details: 06/19/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for dead microwave . Found fuse ad blown ,also found NC micro switch failed . Replaced fuse& switch .Tested unit all checked normal . Job complete ."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site to diagnose fridge not cooling. Found previous tech evacuated system. Found compressor with good suction and discharge. I replaced drier and added an access valve, flushed the system twice with refrigerant and recovering the refrigerant with pump on. Pulled deep vacuum and recharged on the high side. Verified no leaks. Unit is in the garage with handle off and not connected to water, customer to monitor after reinstalling."
Near Austin, TX 78721
Joseph C.
Job Details: 06/19/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for “wash cycle not working properly” complaint. Inspected unit and found gearcase failure and all lower components covered in oil. Cleaned all lower components and removed and replaced gearcase and actuator(broken cam). Reassembled unit and calibrated. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/19/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose fridge not cooling ff side. Found defrost issue. Cover, ff fan, UI and main board will need replaced due to this issue. Waiver signed for leaving unit shut off to allow defrost of fridge. . Verified no leaks at time of svc call.; ordrng 1 W10894103 (cntrl-elec) and 1 W11256332 (cover-evap)"
Near Manor, TX 78653
Andy
Job Details: 06/19/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher door being loud. Tested and inspected unit and found door hinge too tight against unit creating a squeaking noise when opening and closing. Adjusted hinge and tested unit. All operations are normal. No water leaks present at time of service.
Near Jarrell, TX 76537
Steve C.
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS12 Arrived on site for the unit is leaking water filter is plugged in. Tested the unit and found the filter housing is defective. Customer also wants the water filter as well. Replace the filter housing and the filter and test the unit. The unit is working properly and all water connections for a drawing at the time of service.
Near Round Rock, TX 78681
Jonathan S
Job Details: 06/19/2019
DRYER SAMSUNG dv361ewbewr/A3 "Arrived on site for dryer not shutting off durning cycle. Performed diagnostics mode and checked fault codes and found fault code for thermistor. Manufacturer recommends to replace thermal cut-off with thermistor. Removed failed thermistor and thermal fuse and installed new. Assembled unit and tested operation. All tested good.
Near Austin, TX 78757
Wesley
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL KRFF305ESS00 Arrived on site and installed shim to lower catch for mullion. Unit is now operating as designed.
Near Austin, TX 78727
Andy
Job Details: 06/19/2019
COOKTOP JENN-AIR CVGX2423B "Arrived on site for cooktop knobs won’t turn, fan rattling and won’t turn off. Tested and inspected unit and found knobs are stuck off and fan switch allowing voltage to fan non stop and fan starts to rattle. Will need to replace manifold, fan wheel and fan switch. 2 hour job. ; ordrng 1 71002803 (MANIFOLD ) and 1 SEENOTE (2 HOUR) and and 1 WPY707985 (FAN WHEEL)"
Near Marion, TX 78124
Robert
Job Details: 06/19/2019
RANGE JENN-AIR JDRP548WP03 Arrived on job to replace latch. After replacement test operation.
Near Austin, TX 78749
Ron
Job Details: 06/19/2019
WASHER MAYTAG MVWB880BW0 "Arrived onsite to install previously diagnosed part, installed valve, all operations of the washer were working with no issues."
Near Austin, TX 78731
Tyler B.
Job Details: 06/19/2019
DISHWASHER WHIRLPOOL WDF320PADW2 "Arrived onsite for unit not washing, found pump washin weak. Replacement pump and motor and tested good, no leaks on sitePump
Near Georgetown, TX 78628
James
Job Details: 06/19/2019
WASHER MAYTAG MVWB765FW2 Arrived on site and tested operation. I found evidence of a leak from water valve housing. U it also has a locked rotor fault and oil leaking from the gearcase. Installed new housing and tested for leaks. I found no leaks after repair butunit will need a gearcase to complete repair; ordrng 1 W10811956 (GEAR CASE)
Near Elgin, TX 78621
Andy
Job Details: 06/19/2019
WASHER MAYTAG MVWB835DW0 Arrived on site for washer not operating or powering on. Tested and inspected unit and found console has found and is dead at time of. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76543
Al
Job Details: 06/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not draining.Noticed the unit was filled with debris and standing water inside.Drained water from the unit and ran diagnostics test mode.Customer instructed on proper use, of machine.All water lines were dry at the time of service."
Near Austin, TX 78746
Tyler B.
Job Details: 06/19/2019
DRYER FRIGIDAIRE GLG0642AS4 "arrived onsite for loud unit, ran unit, opened up unit, found covered in heavy lint,found bearing in motor are bad and would need new motor, advised customer on findings,;
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/19/2019
COOKTOP WHIRLPOOL KCES556HBL00 Arrived on site to diagnose a cooktop with burners that are not mounted properly. Found several of the radiant elements not fully mounted causing them to sit sideways in cooktop. Ordering all burner spring clips and I advised not to use the unit due to safety hazard until all burners can be mounted properly. ordrng 12 WPW10225448 (spring)s
Near Austin, TX 78724
Joseph C.
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for “freezing food in fresh foods area” complaint. Inspected unit and found thermistor and damper to be faulty. Removed and replaced damper and harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/19/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to replace compressor and evaporator for ice machine. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Lampasas, TX 76550
Al
Job Details: 06/19/2019
REFRIGERATOR WHIRLPOOL WRT549SZDW00 Arrived to inspect top mount freezer refrigerator with cooling issues.Customer advised the unit isn’t cooling.Confirmed the complaint and took off the rear panel and the compressor was extremely hot to the touch and running..ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE
Near Seguin, TX 78155
Robert
Job Details: 06/19/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on job for complaints of bulb not working. Found no 120v supply to socket. Replaced control and test. Bulb working normal. Job complete
Near Kyle, TX 78640
Robert
Job Details: 06/17/2019
WASHER MAYTAG MVWB755DW0 Arrived on job for complaints of not always spinning. Ran diagnostics and got code for overload and pump error. Will need pump and wash plate ; ordrng 1 W10902814 (washplate) and 1 WPW10581874 (pump-water)
Near Manor, TX 78653
Steve C.
Job Details: 06/17/2019
DRYER SAMSUNG DV42H5200EW/AE Arrived on site for the unit turns on then off. Tested the unit and found the unit will turn on then off. Also there’s a burnt smell. Found the motor and pulley has seized.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/17/2019
REFRIGERATOR UNKNOWN HA10TG21SS Arrived on job for complaints of leaks. Found the door damaged and not setting on hinge correctly so door not closing properly. From the door not closing customer is getting condensation that is dripping and leaks out door.; ordrng 1 WR13X29274 (MIDDLE HINGE) and 1 WR78X30392 (FF DOOR SS)
Near Tow, TX 78672
Cliff
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washing machine that is not completing cycles. Found failed valve assembly causing long fill error code. Also noted motor bearings failing. Motor and possibly gear case will need to be replaced on return trip to complete repairs.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W11283592 (MOTOR)
Near Austin, TX 78748
Luis
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for not dispensing ice and drier to closing correct to shelf. Found damaged ice container installed new ice container tested dispenser unit dispensing ice. Found drawer not closing correctly to shelf ordering new drawer and shelf; ordrng 1 W11243759 (SHELF) and 1 W11257202 (PAN) and 1 WPW10396909 (FRONT OF PAN)
Near Austin, TX 78734
Paul
Job Details: 06/17/2019
REFRIGERATOR MAYTAG MSD2652KES Arrived onsite for the refrigerator with a n ice condition. I found the gears in the icemaker head stripped out and the freezer not cold enough for an icemaker to harvest properly because it was turned to the lowest setting. I turned the temp down in the FC to make sure it would get cold enough and it does. I tested the fill valve from the icemaker and found it working as designed. The icemaker needs to be replaced ordrng
Near Belton, TX 76513
Al
Job Details: 06/17/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived to inspect ice machine not operating as designed.Opened the unit and saw standing water inside. Moved unit and water began draining.Unit powered on and circulated water inside the unit.Compressor worked, water was cold after 5 minutes of operation.Removed and replaced the drain pump.Reassembled and unit began operating as designed.All water lines were dry at the time of service.JOB COMPLETE"
Near Austin, TX 78749
Ron
Job Details: 06/17/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived onsite for dryer not heating, performed diagnostic only code stored was f4e4 (L2 voltage error). Item was stacked, pulled stacked washer and dryer out. Measured voltage at the wall confirmed 121 vac L1 to neutral and 122 vac l2 to neutral. Measure L1 to L2 read 96.7 vac .
Near New Braunfels, TX 78132
Kevin
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 arrived on site and found no ice production, set refrigerator into a diagnostic cycle and ran test 120 and the icemaker harvested properly. Ran test 97 to fill it with water and valve actuated but no water entered icemaker tray. Found one of the blue wires to the fill tube heater has failed and tube is frozen. ordrng 1 W11366500 (FILL TUBE AND HEATER )"
Near Round Rock, TX 78681
Lou
Job Details: 06/17/2019
OVEN HOTPOINT RGB735WEL5WW "arrived on site to install previously diagnosed and ordered part. Due to failure, I removed and replaced the Bake Ignitor and tested ad the unit operated as designed. No gas leaks detected during service, job completed.
Near Georgetown, TX 78626
Chase
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL ED5HHGXTQ00 "Arrived on site to check refrigerator for not cooling properly. Found compressor hot but not running and verified voltage to start device. Start relay has failed. Replaced relay and compressor ran and began forming good frost pattern. Mullion and lh side of unit got very warm. Took amp draw at compressor and it climbed from 2.6 to 3.1 and did not drop below that. This indicates failing compressor. Unit will need compressor, drier and access valve to return to proper function. ordrng W10309994 / COMPRESSOR and TJ90SF8404 / ACCESS VALVE
Near Cedar Park, TX 78613
James
Job Details: 06/17/2019
MICROWAVE GE PEB7226SF1SS Arrived on site and inspected unit for evidence of arcing. I found that the magnetron antenna has burn marks on it and the wave guide is damaged from the magnetron arcing in wave guide.
Near Austin, TX 78749
Robert
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of warm temperature. Found frost pattern only in top right corner. Will need sealed system repair.; ordrng 1 CNOTE (SS TEC) and 1 TJ90SF8404 (STUB ) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator) and 1 WPW10313899 (evaporator)
Near Georgetown, TX 78633
Joel G.
Job Details: 06/17/2019
REFRIGERATOR GE GSS25GSHECSS "Arrived on site to diagnose fridge not dispensing water. Verified it’s dispensing water now but customer mentioned that it started working after leaving door open and loading groceries. When it fails, can hear valve activated. Reservoir isn’t freezing. Water pressure is fine. Water line inside the door is starting to freeze. No heater available for this serial range. Ff side at 40 degs and frz at 4 degs at time of svc call. Door needs replaced as insulation is getting compromised.; ordrng 1 WR78X22103AUTHO (door foam asm fz)"
Near Lockhart, TX 78644
Scott
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for clothes wet after load . Ran diagnostics and got long fill time error . During spin cycle unit is making loud scraping noise . Found oil on shaft at pulley . Also found cold water valve full of sediment . Ordering Gear case and water valve . No water leaks detected at time of service .; ordrng 1 W11035751 (GEARCASE ) and 1 W11210459 (VALE )
Near Hutto, TX 78634
Joel G.
Job Details: 06/17/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBK Arrived on site to diagnose fridge not making ice. Found 1 degree in frz. 120 vac to ice maker. Cycled ice maker and filled with water. Faulty ice maker no through harvest on its own. Verified operation after replacing ice maker. Customer to give unit at least 4 hours before first harvest is made. Verified no water leaks at time of svc call. No email available.
Near Austin, TX 78704
Wesley
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 spoke with techline about persistent problem with clumping in icebin. Was advised that next step is to order door. Also ordering UI door panel for defects in operation. ; ordrng 1 W11129497 (STAINLESS ICE SIDE DOOR.) and 1 W11314429 (UI)
Near Austin, TX 78746
Leonardo
Job Details: 06/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replaced gasket and vent. Replaced all parts test unit and unit test good no leaks present at this time. Job complete.
Near Cedar Park, TX 78613
James
Job Details: 06/17/2019
DRYER MAYTAG MEDX500XW0 Arrived on site and inspected unit for noise. I found that the idler roller has failed. Installed new rollers and idler roller from kit. Tested operation and found unit working properly. Job complete
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/17/2019
DISHWASHER MAYTAG MDB9150AWB Arrived on site to replace latch for the dishwasher. Replaced latch and found visible short on main control. Replaced main control as well and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/17/2019
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for the unit is overheating. Tested the unit at 350° for both ovens. Found the actual temperature is 370° for both of them. Calibrated both ovens at -20°. The unit is working properly and job complete.
Near , TX 78666
Kevin
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KBSD612ESS01 "Arrived on site and found water is not dispensing. Replaced valve, filter housing and Customer had a new water filter and this did not have any effect. Disconnected water at source and found no pressure. Builder will need to be contacted to determine what is wrong with water source, job complete."
Near New Braunfels, TX 78130
Kevin
Job Details: 06/17/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found timer is not advancing, replaced timer and dryer is now operating properly. Recommended that customer check exhaust vent to exterior of home, there is airflow but there appears to be some restriction. No lint found in dryer at time of service, job complete"
Near Austin, TX 78703
Wesley
Job Details: 06/17/2019
WINE COOLER JENN-AIR JUW24FRERS00 "Arrived on site and found unit operating with faulty hinge. Replaced hinges to repair, unit is now operating as designed."
Near Killeen, TX 76542
Al
Job Details: 06/17/2019
OVEN FRIGIDAIRE FFET3025PSE Arrived to install previously ordered part.Removed and replaced the control.Reassembled the unit and unit began operating as designed JOB COMPLETE
Near Georgetown, TX 78633
Joel G.
Job Details: 06/17/2019
REFRIGERATOR GE ZISS480DMASS Arrived on site to diagnose unit not making ice. Found 17 degs in the frz. Forced ice maker on but wouldn’t cycle and has voltage. ordrng 1 WR30X10093 (icemaker asm) and 1 WR60X10185 (motor evap dc)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/17/2019
OVEN KITCHENAID KEBK101SSS02 Arrived on site to diagnose an oven that is giving error codes. Tested unit and found communication error caused by shorted appliance manager control. Replaced control and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78726
Lou
Job Details: 06/17/2019
OVEN KITCHENAID KEBC107KSS0 "arrived on site to inspect oven error codes. Upon further inspection, the customer advised that when they used the unit last, it only got to approximately 375 degrees then shut off and showed an error code. I pulled the error code up and it showed F2E1-keypad key tail not connected. I pressed cancel and waited for approximately one minute and the error code popped up again. I removed the UI panel and found several burn spots on the UI board.
Near Austin, TX 78730
Tyler B.
Job Details: 06/17/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for for unit giving f6e6 error, found that lights were not working inside of cabin, switches tested good, unit will need micro control and return with inverter to complete repair ; ordrng 1 W10915648 (cntrl-elec)"
Near Austin, TX 78757
Steve C.
Job Details: 06/17/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for the unit is not filling up with water. Tested the unit and found the fill valve will make a whistling noise when filling and found the sump and motor will not wash. Also found the control board will continuously make a clicking noise. Found the unit will need a new fill valve, sump and motor, and a control board.
Near Fort Hood, TX 76544
Al
Job Details: 06/17/2019
WASHER MAYTAG MVWB835DW0 Arrived to inspect washer with lid lock error.Confirmed the complaint and removed and replaced the latch.Reassembled the unit and the unit tested as designed.Calibrated the unit also.All water lines were dry at the time of service. Customer satisfied JOB COMPLETE
Near Cedar Park, TX 78613
James
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW4950HW1 Arrived on site and tested operation. I found drain pump humming but not draining. Drained water and inspected pump. I found pump locked up and installed new. Tested operation and found unit working properly. Job complete
Near Austin, TX 78744
Ron
Job Details: 06/17/2019
DRYER MAYTAG MED5500FW2 "Arrived onsite for dryer not powering on, performed diagnostics confirmed no voltage at the terminal block or present at the wall. Confirmed breaker was on, I still cycled the breaker. Rechecked voltage at the dryer now I had 232v present at the dryer. Dryer powered on with no issues. Activated diagnostic mode confirmed the only code was an F4e3 (restricted airflow) ran dryer thru installation test venting checked pass with a good rating. I warned breaker my need to be replaced. Dryer is running and heating wwith no issues at this time,
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator not cold enough. Upon arrival customer informed me that is not the issue. Issue is items are freezing in RC on top rack. Tested unit temperatures and found unit is 40° in RC and 7° in FC. Found no frozen items at time of service. Called tech line and spoke with Bruce (SR# 7725102710) Made aware of stated issue, what was done by prior techs and temperatures. Was instructed to check damper door for ice and to see if it opens and closes. Found no ice and damper door opened and closed. Was instructed that unit damper door might be getting ice and to check gaskets and to seal refrigerator cabinet and to instruct customer to make sure they do not place any items in front of damper. Did as instructed and tested unit. All operations are normal. No water leaks present at time of service."
Near Austin, TX 78757
Steve C.
Job Details: 06/17/2019
MICROWAVE JENN-AIR JMDFS24GS01 Arrived on site for the unit microwave will not work properly. Tested the unit and found when pressing the control panel the display will turn off and reset. Remove the unit from the cabinet and found the control panel is loose. Re tighten the control panel and re-install the unit. Tested the unit and the unit is working properly.
Near Hutto, TX 78634
Joel G.
Job Details: 06/17/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to diagnose range f9e0 error. Per tech sheet, miswired. Checked outlet and verified proper voltage and polarity. Main board will need replaced. ; ordrng 1 W10885069 (cntrl-elec)"
Near Austin, TX 78753
Scott
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for fresh no cool. Found evap encased in frost blocking air channels . Unit is not going into defrost mode . Drain is free of blockage . Replaced control . Instructed customer on defrosting unit . Placed towels and instructed on how to turn unit back on . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78665
Andy
Job Details: 06/17/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for microwave door not closing properly. Tested and inspected unit and found issues with unit door. Adjusted door and tested unit. All operations are normal. No other repairs are needed at this time
Near Austin, TX 78736
Luis
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for cooling issue removed evaporator cover found weak frost pattern. Ordering evaporator and a compressor job will need 2HRS ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR ) and 1 WP2188823 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)
Near Austin, TX 78733
Tyler B.
Job Details: 06/17/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for basket replacement , replaced basket u it now spinning as designed. No leaks on site"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/17/2019
WASHER FRIGIDAIRE ATF7000ES0 Arrived on site for no spin condition. Tested multiple times and spin cycle worked every time. It also filled and washed and drain properly as well and all water connections are dry.
Near Austin, TX 78730
Tyler B.
Job Details: 06/17/2019
REFRIGERATOR GE ZDIS150WSS "Arrived on site for unit dispensing water and low ice cubes. Found filter to never had been replaced, advised customer to replace filter and showed location.
Near Harker Heights, TX 76548
Joel G.
Job Details: 06/17/2019
REFRIGERATOR LG LMXS30776D/02 "Arrived on site to diagnose fridge not cooling. Found compressor running but low side at 55 psi. Replaced faulty compressor, valve and drier. Vacuumed system to 30 inches and let it go for another 15 mins. Recharged to specs on the high side. Unit starting to cool but will take 48 hours to get down to set temps. Verified no water leaks at time of svc call."
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/17/2019
REFRIGERATOR LG LMX25964ST/02 "Arrived on site for no cool condition. Found compressor is running, very hot, and high amperage, and creating no cold.
Near Austin, TX 78747
Luis
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for deli door closure issue. Replaced deli frame,rail and pan tested deli drawer operation good."
Near Austin, TX 78747
Scott
Job Details: 06/17/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not starting . Found drain pump was just humming and tub with water . Drained out water and replaced drain motor . Ran diagnostics all checked normal .nonwatet leaks detected at time of service . Job complete .
Near Austin, TX 78744
Luis
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for cooling issue in fresh food and moisture on freezer door gasket. Found moisture on bottom of freezer door gasket adjusted door to sit better against cabinet. Checked air flow adjusted air tower for better air flow to fresh food.
Near Georgetown, TX 78633
James
Job Details: 06/17/2019
REFRIGERATOR KENMORE 795.7316561 "Arrived on site and inspected unit. I found dye leaking from output port of compressor and no refrigerant in system. Unit will need new compressor, drier and stub to repair. ; ordrng 1 ADH73150210 (DRIER) and 1 TCA36511310 (COMPRESSOR) and 1 TJ90SF8404 (STUB)"