Near Austin, TX 78717
Paul
Job Details: 05/13/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived onsite for the coffee maker that’s not grinding or beans are jamming. Ms stated the unit is not recognizing that it is full of beans. I entered the load test and found all the components for the load test working as designed. I ran a coffee cycle and found the beans not feeding from the hopper into the grinder. I could stir the beans and make them feed but they would not feed on there on. I called techline and I spoke with Kurt. Kurt advised pulling the hopper off the grinder as illustrated in the service manual on page 4-24 figure 2 but this hopper doesn’t have screws holding it like the illustration shows. This hopper is molded and I suspect an issue with a gap in the mold preventing the beans from feeding properly (see pic in SDQP). Ordering c-notes & W10661763 HOPPER.; and 1 W10661763 (HOPPER)
Near Pflugerville, TX 78660
Steve C.
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for the unit freezer has condensation and frost buildup. Found the frost buildup is under the ice bucket. Use a heat gun to expand the freezer gasket. Also apply the heat gun to the ice door to make a good seal. Also applied adhesive On the freezer liner. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78757
Scott
Job Details: 05/13/2019
REFRIGERATOR IKEA ISF25D2XBM01 "Arrived on site and replaced drain tube extension ,steamed out drain inside . No water leaks detected at time of service .job complete ."
Near Austin, TX 78739
Leonardo
Job Details: 05/13/2019
OVEN WHIRLPOOL WOS92EC0AS02 Arrived on site to test unit for unit had no power found unit getting power but no display. Test unit after replacing fuse and unit test good job complete.
Near Austin, TX 78750
Lou
Job Details: 05/13/2019
MICROWAVE KITCHENAID KMHS120ESS0 "arrived on site to inspect microwave no function. Upon further inspection, I found that the unit cooling fan is on but the unit has not been turned on. When I open the door, the fan turns off, but when I close the door, the fan comes back on and the interior light never turns off. I removed ad replaced the main control and door switches and tested the unit. Unit operated as designed. Job completed."
Near Buda, TX 78610
Luis
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for no ice. Ran diagnostics icemaker passed, ran ice box fan weak air flow. Removed cover weak voltage to fan motor,voltage 6.4 vdc. Diagnosed faulty main control, installed new main control powered unit on good strong air flow from icebox fan.
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/13/2019
DRYER ELECTROLUX EFMG617STT0 arrived on site and disassembled dryer and inspected and replaced wheels, and tensioner pulley, not find any specific source of rattling noise. Noise is not affecting operation of dryer. Drum is not damaged. Blower wheel is not damaged. Took pictures of everything. While reassembling dryer found multiple points where fasteners will not tighten, county points are worn and this is likely why rattling increases over time as screws loosen."
Near Georgetown, TX 78628
Lou
Job Details: 05/13/2019
RANGE WHIRLPOOL WFG320M0BB0 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested all of the burners and the back two burners would not light. I attempted to clean the burner head around the Ignitor and it did not work. I removed and replaced both burner heads and tested and they operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78633
Joel G.
Job Details: 05/13/2019
DISHWASHER AMANA ADB1400AGW1 "Arrived on site to diagnose dishwasher not dispensing rinse aid. Dishes are coming out dry. Customer doesn’t use dishwasher too often. Explained to customer unit doesn’t use much rinse aid and if dishes are coming out dry, rinse aid is being used during cycle they just don’t realize it. Informed customer of operations and verified no water leaks at time of svc call."
Near Driftwood, TX 78619
Kevin
Job Details: 05/13/2019
DRYER WHIRLPOOL MGD6630HW0 "Arrived on site and found F3E3 saved multiple times, inlet thermistor is showing 9.8K, outlet thermistor is showing 4.8K, techline recommendation is to replace both thermistors and control. 1 W10623852 (thermistor) and 1 W11350218 (CONTROL BOARD ) and 1 WP8577274 (thermistor)"
Near Austin, TX 78704
Wesley
Job Details: 05/13/2019
ICE MACHINE JENN-AIR JIM159XYRS0 Arrived onnsite and found unit drain pump beginning to fail and short unit off. Replaced drain pump. Now unit is operating as designed.
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/13/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site and inspected dishwasher and found it is dripping from the left corner during the cycle. Took picture. Found dishwasher door is not seated properly disassembled dishwasher and after correcting leaking has stopped. No further repair is required at this time, job complete"
Near Dripping Springs, TX 78620
Kevin
Job Details: 05/13/2019
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site and found right rear burner is incorrect. Removed burner head and reseated orifice and after reconnecting it is now working properly. No further repair is needed at this time, job complete"
Near Liberty Hill, TX 78642
Joel G.
Job Details: 05/13/2019
OVEN WHIRLPOOL WOFXXXXXXXXX "Arrived on site to diagnose oven not coming on. Verified model tag was removed and unable to find it anywhere. Found open fuse. Verified operation after part install.
Near Dale, TX 78616
Brandon
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site for customer complaint of unit not cooling, found freezer and refrigerator were warm, found compressor and fans running, found sealed system leak, ordering compressor, evaporator, access valves, filter drier. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HR JOB) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10570565 (evaporator) and 1 W10810988 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78757
Scott
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW7590FW0 "Arrived on site replaced control , ran cycle and and valve is behaving normal . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78664
Andy
Job Details: 05/13/2019
DISHWASHER FRIGIDAIRE FDB750RCB0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Lakeway, TX 78734
Paul
Job Details: 05/13/2019
OVEN KITCHENAID KEBS277BSS00 Arrived onsite for the ovens that are not hot enough. I tested the upper oven in convection mode at 325 degrees. I found the oven averaging 340 degrees. I put a -10 degree offset in the control and retested the cycle. The oven was still averaging 10 degrees hot. I put a -20 degree offset in the control and retested. I found the unit cycling between 308-338 degrees leaving it with a 323 degree average temp. I tested the lower oven at 350 degrees and found it averaging about 20 degrees to hot. I put a -20 degree offset in the oven and retested. The lower oven is averaging 349 degrees. Call complete.
Near Austin, TX 78759
Tyler B.
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS04 "Arrived on site for unit building ice in air vents, found food behind bottom drawer allowing air to mix and freeze up vents. . No leaks on site"
Near Kyle, TX 78640
Brandon
Job Details: 05/13/2019
WASHER MAYTAG WTW5000DW1 "Arrived on site for customer complaint of unit not finishing cycle, found clog in drain pump hose, I removed clog, unit tested good."
Near Lampasas, TX 76550
Arthur B.
Job Details: 05/13/2019
DRYER MAYTAG MED5500FW0 "Arrived onsite for customer complaint of dryer making loud vibrating noises and door sagging. Upon inspection, found door sagging due to weight and wear and tear. Removed front door assembly and used foam pads under blower housing. Reassembled and tested unit. Unit now tumbles and heats quietly as intended. No other issues found."
Near Austin, TX 78704
Leonardo
Job Details: 05/13/2019
COOKTOP JENN-AIR JGD8130ADS Arrived on site to test unit for right burners not working. Test unit and found bad ignitors. Test unit and ignitors not working will need to order new terminal block WP74005890 ; ordrng 1 WP74005890 (TERMINAL BLOCK )
Near Marble Falls, TX 78654
Cliff
Job Details: 05/13/2019
OVEN WHIRLPOOL JGS9900BDS Arrived on site to diagnose an oven that is not heating. Tested unit and found igniter or back burner shorted out. Replaced igniter and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78132
Luis
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to install parts prev tech diagnosed. Customer defrosted unit,removed door and shelves installed updated evaporator cover,secured thermistor to suction line with a zip time in correct location. Reassembled unit powered unit on compressor and fans powered on.
Near Lakeway, TX 78734
Paul
Job Details: 05/13/2019
COOKTOP JENN-AIR JED8430BDB Arrived onsite for the cooktop tripping the circuit breaker. The unit was turned off when I arrived. Ms stated the breaker would trip as soon as one of the switches was turned on but she couldn’t remember which switch the electrician said. Upon trying to remove the cooktop I found a 1/4” thick bead of silicone that runs about 3/4” under the glass (see pic). and 2 WP8286642 (TAPE)s
Near Austin, TX 78758
Tyler B.
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for damaged door, replaced door and plate and tested good no leaks on site"
Near Austin, TX 78738
Kevin
Job Details: 05/13/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site and inspected microwave/oven combo and found bottom vent cover is bent upwards. Removed oven door and found there is a lip which is allowing cabinet facing edge to push upwards on vent cover. Also found silicon was added along the top of the control panel to hide the gap left over. Explain situation to homeowner, builder will need to raise the installation shelf up 1/8 to 1/4 of an inch to provide enough clearance for the vent and to cover the top of the cut out."
Near Lakeway, TX 78734
Paul
Job Details: 05/13/2019
COOKTOP JENN-AIR JID4436ES00 "Arrived onsite for the cooktop with the fan not working. I found the cooktop working but the fan not coming on. I found the vent door not staying open because the door magnet and one of the screws were missing. I found no power to the blower motor. I called techline and spoke with Mark about the issue . Ordering the door magnet and screws. Also ordering all of the parts that could possibly keep the fan from running. Ordering C-NOTES, W10913680 SWITCH, W10913705 MAGNET, W10914289 HARNS-WIRE, W10914286 HARNS-WIRE, WPW10716816 CNTRL-ELEC, W10913305 FUSE-THRML, W10913304 FUSE-THRML, & W10913302 CNTRL-ELEC.; ordrngW11039111 DOOR. and 1 W10913302 (CNTRL-ELEC) and 1 W10913304 (FUSE-THRML) and 1 W10913305 (FUSE-THRML) and 1 W10913680 (SWITCH) and 1 W10913705 (MAGNET) and 1 W10914286 (HARNS-WIRE) and 1 W10914289 (HARNS-WIRE) and 1 WPW10716816 (CNTRL-ELEC)"
Near Lakeway, TX 78738
Paul
Job Details: 05/13/2019
DISHWASHER WHIRLPOOL KDTE104DSS0 Arrived onsite for the dishwasher not filling with water. I found an F6E4 error. I found a screw under the float switch. I removed the screw and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78717
Tyler B.
Job Details: 05/13/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for rack stuck in unit, found rack peaches back behind stops, was able to force out, but would need touched up to complete. ; ordrng 1 W10791627 (touch-up)"
Near Austin, TX 78735
Luis
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site for water leaking. Tested dispenser water weak water flow air in system customer recently replaced filter. Removed filter tested water dispenser good flow. Reinstalled filter,removed air from system no leaks at water dispenser. Unit working as designed."
Near Austin, TX 78717
James
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL ID3CHEXWQ00 Arrived on site and tested operation for starting point with sealed system. I found proper voltage to compressor inverter but compressor not running and cold to touch. Ohmed compressor and found the start and run windings are good. Unit has failed inverter. Installed new inverter and tested for cooling. Unit cooling properly and all functions test good. Job complete
Near Kempner, TX 76539
Arthur B.
Job Details: 05/13/2019
REFRIGERATOR GE CYE22UELCDS "Arrived onsite to install new LCD display,Frame and control to french door refrigerator. Removed an replaced all parts and reassembled. Powered up unit. All functions/features now work as intended. No other issues found. All water connections were dry at time of service."
Near Round Rock, TX 78665
Steve C.
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW9550WW00 Arrived on site for the unit has the error code F 21. Tested the unit and found the unit will not drain. Remove the drain catch and found a sock stuck. Also found the drain pump is defective. Replace the drain pump and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78757
Scott
Job Details: 05/13/2019
WASHER WHIRLPOOL WTW7040DW0 "Arrived on site for UI not responding . After several attempts . Ran diagnostics 6-3, 6-2,2-1 error codes . Checked all connections All checked good . Replaced control and UI. Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78731
Robert
Job Details: 05/13/2019
WASHER WHIRLPOOL MHWE550WW01 Arrived on job for complaints of not draining. Found drain pump locked. Replaced pump and test. No leaks detected at time of service
Near Pflugerville, TX 78660
Steve C.
Job Details: 05/13/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace the console due to the user display is defective. Replace the console and tested the unit. Unit works properly and job complete.
Near Buda, TX 78610
Luis
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for no cool. Removed compressor cover found oil under compressor and drier. Checked all weld connections found no dye on connections. Removed compressor and drier,installed new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly checked compressor compartment for dye found no traces of dye."
Near Austin, TX 78727
Lou
Job Details: 05/13/2019
WASHER MAYTAG WTW4816FW2 "arrived on site to inspect washer issues. Upon further inspection, the customer advised that the unit is leaking water from the back of the unit near the hot water valve. I removed the back cover o free panel and removed the panel to find the hot water valve cracked. I attempted to contact the owner to provide a quote but they did not answer. I removed and replaced the valve assembly and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Elgin, TX 78621
Andy
Job Details: 05/10/2019
DISHWASHER MAYTAG MDB7809AWM2 Arrived on site for dishwasher not coming on or cleaning dishes. Tested and inspected unit and found no voltage going to unit. Checked breaker and breaker is not tripped. Reset breaker anyway and checked unit again and unit still has no voltage going to it. Advised customer that they will need to contact an electrician to investigate issues with voltage going to unit. No water leaks present at time of service.
Near Austin, TX 78750
Tyler B.
Job Details: 05/10/2019
RANGE JENN-AIR JES1750FS1 "Arrived on site for panel replacement, removed old panel and replaced and tested unit, fan high button is now responsive but units blower still only working on low speed, removed panel and was able to gain access to control board, found burn mark on blower fan relay, unit will need new control to complete repair. ; ordrng 1 W11295990 (cntrl-elec)"
Near Georgetown, TX 78628
James
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and inspected unit for rust. I found one of the times on upper rack beginning to rust. Installed new upper rack and tested for faults. U it tests good. Job complete
Near Austin, TX 78745
Kevin
Job Details: 05/10/2019
WASHER KENMORE 110.266525 "Arrived on site and inspected washer and found when cycle is set to a spin basket is moving. Found agitator dogs are broken.. No water leaks from connections at time of service, ; ordrng 1 285785 (clutch) and 1 785727 (AGITATOR) and 1 WP389140 (drive block)"
Near Waco, TX 76708
Arthur B.
Job Details: 05/10/2019
REFRIGERATOR MAYTAG MFX2570AEM3 Arrived onsite for customer complaint of water leaking on front of french door refrigerator. Removed RF door and found slab of ice on RF floor. Removed all ice and cleared drain channel. Water flow well in drain. No other issues found. All water connections were dry at time of service.
Near Waco, TX 76710
Arthur B.
Job Details: 05/10/2019
DRYER MAYTAG MEDB765FW0 Arrived onsite for customer complaint of dryer not heating. Removed bottom panel and found no continuity on thermal cutoff. Removed and replaced cutoff. Reassembled and tested. Dryer now heats as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78704
Wesley
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived onnsite and symptom of clogged pump and f9e1 error. Maintenance to swap unit and have washer accessible in service room prior to rescheduling service. Unit will need drain cleared.
Near Austin, TX 78732
Paul
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the wire harness and the main control. I ran the diagnostics cycle and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78702
Wesley
Job Details: 05/10/2019
WASHER WHIRLPOOL WET4124HW0 Arrived on site and found bad control. Replaced control on washer. Unit is now operating as designed.
Near Austin, TX 78702
Wesley
Job Details: 05/10/2019
WASHER FRIGIDAIRE FFGL1011MW3 Arrived onnsite and tested washer failing to complete cycle. Found washer timer harness poor connection. Secured connection. Unit is no operating as designed.
Near Killeen, TX 76542
Al
Job Details: 05/10/2019
DRYER WHIRLPOOL MEDC465HW0 Arrived to inspect dryer not closing properly. Verified the complaint and adjusted the catch.Dryer now closes to customers satisfaction.JOB COMPLETE
Near Killeen, TX 76549
Al
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived to inspect unusual noise from and leaking water onto the top of of the freezer door gasket.I noticed a small air gap in the refrigerator compartment, so I applied adhesive to the entire edges of the refrigerator cabinet to seal the air gaps.Diagnostic test mode showed all features needed were activated.JOB COMPLETE"
Near Austin, TX 78751
Joseph C.
Job Details: 05/10/2019
WASHER WHIRLPOOL WET4024HW0
Near Austin, TX 78759
Tyler B.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived on site for unit doors not lined up, and tapered gap, found top right hinge no drilled in correct position. Was able to finesse and correct. And tested good, customer didn’t have rail heater on causing moisture to build. Advised of function and turned on rail heater"
Near Georgetown, TX 78633
Joel G.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts I previously ordered. Installed and verified operation. Customer didn’t defrost unit and will need to defrost it. Already had the, sign defrost waiver on first trip. Verified no water leaks at time of svc call."
Near Austin, TX 78728
Paul
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator leaking water from the bottom drawer. Mr showed me water puddling on the top of the freezer door gasket. I found the center mullion heater not working. The mullion heater tested good. I found no DC voltage from the UI to the heater. Need to replace the UI to complete service. Ordering W11106026 PANEL-UI.. ; ordrng 1 W11106026 (PANEL-UI)
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS00 Removed and replaced defective inverter. Unit now works properly.
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 While in the home servicing the microwave. The customer informed me that his dishwasher door doesn’t work properly. Found one broken pad on the floor. Will order and bring back all door spring and bushing parts. and 2 WP8268961 (pad)s and 2 WP8268990 (bushing)s and 2 WPW10337934 (spring)s
Near Waco, TX 76710
Arthur B.
Job Details: 05/10/2019
WASHER MAYTAG MVWC465HW0 Arrived onsite for customer complaint of top load washer not completing cycles. Tested unit and found lid latching clicking constantly. Removed and replaced faulty lid latch assembly. Reassembled. Cleared error codes and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Hutto, TX 78634
Andy
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW4616FW1
Near Austin, TX 78726
James
Job Details: 05/10/2019
REFRIGERATOR GE ZFSB23DRGSS Arrived on site and tested operation. I found fresh food at 50 degrees and freezer at -7. Unit displayed a reading of 34 in fresh food and -5 in freezer. Taped light switch closed and left door open to test sealed system cycling. I found the rear of the unit has condensation from top to bottom on freezer side. I also found the exchanger lines to fresh food evaporator frozen inside foam cover and could not be accessed. When testing fresh food thermistor I found it to be in range with temp reading on display but the thermistor housing had ice clumps in it. Unit has a break down of internal insulation causing air leaks from freezer and is the cause for the condensation on rear of unit and frost/ice build up in thermistor housing in fresh food section.
Near Austin, TX 78757
Scott
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF560SEHB00 "Arrived on site for low ice prediction . Temps were good . Jumped IM and saw gear bouncing back and fort . Replaced IM . Ran harvest , all checked good . No water leaks detected at time of service . Job complete ."
Near Spicewood, TX 78669
Paul
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for the refrigerator with the RC not cold enough. Ms stated there was frost behind the deli drawer. I found the evaporator frozen over. I ran test 3 step 3 and found the fan not running. When removing the toe kick I found the left roller shattered and could not move the unit to access the main control and check voltage to the motor. Ordering the left roller and marking the main control and harness as UORV. Ordering C-NOTES & WPW10515763 ROLLER-CAB.1 WPW10515763 (ROLLER-CAB)
Near Elgin, TX 78621
Andy
Job Details: 05/10/2019
DRYER MAYTAG MEDB765FW0 Arrived on site for dryer with loose panel. Tested and inspected unit and found console clip bent not holding console properly. Removed clip made adjustments and reinstalled. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Elgin, TX 78621
Andy
Job Details: 05/10/2019
WASHER MAYTAG MVWB765FW3 Arrived on site for washer with low fill. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
James
Job Details: 05/10/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. I found f4e3 fault in memory. Cleared fault and tested operation. I found no operation from pump. Inspected for broken glass and found none. Installed new sump assembly and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near Leander, TX 78641
James
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. I found ice maker cycles but in not filling with water. Cycled in diagnostics and found fill valve making a loud noise when opening. Tested water flow at dispenser and found low water pressure from dispenser. I also found when right door opens the interior light does not come on. Tested door switch and found to have failed. Unit will need new filter head and light switch to repair ; ordrng 1 12002646 (light switch) and 1 W11346622 (FILTER HEAD)
Near Cedar Park, TX 78613
Lou
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW8000DW2 "arrived on site to inspect washer noise during spin cycle. Upon further inspection, I placed the unit in diagnostics ad tested with no error codes. Unit operated as designed, but during spin cycle, the unit was louder than normal. I tilted the unit back and inspected the gearcase components and found gearcase oil on the panels and drain pump and rotor. I advised the customer of my findings and I removed and replaced the gearcase and clutch and calibrated the unit. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Manchaca, TX 78652
Kevin
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site and inspected refrigerator and found pantry control is not working. Found water in drawer cavity that has shorted board. Also found harness leading back to refrigerator cabinet has multiple broken wires. Also found communication wire at harness to refrigerator cabinet has separated.
Near Austin, TX 78717
Lou
Job Details: 05/10/2019
DISHWASHER KITCHENAID KDTM404ESS2 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the element and lower spray arm. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78746
Kevin
Job Details: 05/10/2019
WASHER KENMORE 417.420421
Near Georgetown, TX 78633
Joel G.
Job Details: 05/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site to diagnose oven not heating properly. Verified cycle temps at about 348, called source, spoke with Austin, verified proper operation gave. Informed customer of normal temps. Informed customer of preheat temps and when to put food inside oven. Verified all is fine with oven."
Near Round Rock, TX 78681
Tyler B.
Job Details: 05/10/2019
DISHWASHER MAYTAG MDB8989SHZ "Arrived on site for unit basket hard to pull out and door seal coming off, was able to attach door seal and tested good, found bearing in tracks rough causing hard to pull and screech noises, replaced tracks and tested good, no leaks on site"
Near Leander, TX 78641
James
Job Details: 05/10/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and tested operation. I found that the bake igniter has failed causing failure. Unit will need new igniter to repair oven; ordrng 1 W11176454 (BAKE IGNITER )
Near Canyon Lake, TX 78133
Robert
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB02 Arrived on job for complaints of freezing temperatures in refrigerator. Found the thermistor in refrigerator out of range. Replaced thermistor customer to slow 24 hours to adjust
Near Austin, TX 78722
Joseph C.
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived on site for “freezer drawer not pulling out and water under door” complaint. Inspected unit and found rails frozen coming apart and rail bar ends broken. Will need to order new slides, gear and slide mounts. Gear bar is on top of refrigerator unit..; ordrng 1 12002497 (gear (left)) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10284684 (bracket LEFT) and 1 WPW10284685 (bracket RIGHT)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 05/10/2019
RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site for unit not heating and no light, ran unit and found barley any heat, found control sending volts to bake element, element was hot to touch but low heat, not glowing, replaced element and still had same results, also found control not sending voltage to light socket, unit will need new control and sensor to complete repair; ordrng 1 W11122531 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near Georgetown, TX 78626
Steve C.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB00 Arrived on site for the unit is leaking water. Found a small sheet of ice at the bottom of the freezer due to the drain is clogged. Found small pieces of insulation foam clog in the drain. Remove the insulation foam and tested the unit. Unit is draining properly and all water connections were dry at the time of service.
Near Elgin, TX 78621
Andy
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW7300DW0 Arrived on site for washer lid not locking. Tested and inspected unit and found failed lid latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Luis
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no ice. Ran diagnostics E2 error on icemaker,icemaker lost position. Ran test 57 icemaker failed not running through a forced harvest,ran water test frozen fill tube. Diagnosed unit will need new icemaker and heater. Installed new icemaker and heater ran diagnostics passed ran fill test passed"
Near Georgetown, TX 78626
Joel G.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose condensation complaint on top of frz gasket. Found liner has completely separated from frz door. Frz door needs replaced. All else checked out fine.; ordrng 1 W10919622AUTHO (FRZ DOOR SS )"
Near Cedar Park, TX 78613
Scott
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer stopping at different points during cycle . Ran diagnostics got motor error code . Replaced motor . Ran calibration and and diagnostics . All checked good . Nonwater leaks detected at time of service . Job complete.
Near Wimberley, TX 78676
Brandon
Job Details: 05/10/2019
OVEN JENN-AIR JJW3830DS02 "Arrived on site for customer complaint of lower oven not heating properly after preheat. Found readings on panel were incorrect compared to the temp in the oven, found faulty panel, I replaced panel, unit tested good."
Near Waco, TX 76712
Arthur B.
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Arrived onsite for customer complaint of dishwasher not washing. Found sump n motor not moving water. Removed and replaced sump n motor assembly. Reassembled. Tested unit. Unit now fills, washes, drains and heats as intended. All water connections were dry at time of service."
Near Austin, TX 78753
Joseph C.
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW7500GW2 "Arrived on site for “wrinkling clothes” complaint. Inspected unit and found faulty inlet valve. Cold water valve was non functioning. Removed and replaced housing. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Canyon Lake, TX 78133
Robert
Job Details: 05/10/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on job for complaints of no ice. Ran diagnostics and all functions working but when power on it only filled. Replaced control and now working properly. No leaks detected at time of service
Near Austin, TX 78746
Kevin
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site and sent dishwasher into a diagnostic cycle and found all functions are operating properly. Confirmed heating element is on at the end of the cycle. Could not duplicate customers experience. No water leaks from connections at time of service, job complete"
Near Austin, TX 78703
Wesley
Job Details: 05/10/2019
ICE MACHINE WHIRLPOOL KUIS15NRTW2 Arrived on site and replaced pump per previous diagnosis. Tested unit and found good ice production. Advised customer on repair.
Near Belton, TX 76513
Al
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived to inspect dishwasher not draining. Ran diagnostics and confirmed the complaint.Removed and replaced the drain pump.Reassembled unit and unit drained water from the unit.JOB COMPLETE.
Near Cedar Park, TX 78613
Lou
Job Details: 05/10/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop melting. Upon further inspection, I found that the cooktop around the front right burner; the paint was bubbling and chipping away. Found where some sort of liquid had spilled onto the cooktop and was baked into the cooktop staining it as well. The ticket shows the cooktop is covered as are any other parts needed to repair this unit. Also found that the rubber feet on the grates are missing. I removed and replaced the cooktop and both grates. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78735
Kevin
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found no hot water during cycle, found error code F8E1 and inspected valve and found connection is not attached. After correcting valve is now working properly. No water leaks from connections at time of service, job complete"
Near Hutto, TX 78634
Andy
Job Details: 05/10/2019
WASHER GE GTW460ASJ4WW Arrived on site for washer not drain or spinning tested and inspected unit and found unit will drain but not spin. Found issues with motor belt and sensor. Ordering motor and belt and will return with sensor. No water leaks present at time of service.; 1 WH01X24697 (BELT) and 1 WH49X25376 (MOTOR )
Near Austin, TX 78735
Kevin
Job Details: 05/10/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site and found dryer is rattling during cycle, spoke with techline and they recommended driving two screws through motor mount into base of dryer. After this rattling has stopped. No lint buildup in dryer at time of service, job complete."
Near Austin, TX 78702
Wesley
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and found open motor error. And would stop spin after about 30 seconds. Ordering motor and capacitor to repair. Instructed customer clothes needed to be moved for repair access. ; ordrng 1 W11158831 (CAPACITOR ) and 1 W11283592 (MOTOR)
Near Killeen, TX 76542
Al
Job Details: 05/10/2019
RANGE GE PVM9179SKSS
Near New Braunfels, TX 78132
Robert
Job Details: 05/10/2019
DRYER WHIRLPOOL WED7500GC0 Arrived on job to replace thermostat and thermistor. After replacement test operation and air flow
Near Georgetown, TX 78633
Joel G.
Job Details: 05/10/2019
DRYER GE GFDR485EF1MC "Arrived on site to diagnose dryer not coming on. Found control panel board severely shorted. Informed customer it shorted out. . ; ordrng 1 WE04X23220 (pcb asm ui-mc and sw)"
Near Georgetown, TX 78626
Joel G.
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to diagnose dishwasher not washing properly. Ran diags and found motor fault error and heater error. Verified voltage to wash motor. Replaced sump and motor assy and verified operations. Cleared error, heating element came on fine. Informed customer of control settings. Verified no water leaks at time of svc call."
Near Austin, TX 78741
Kevin
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site and found customer is experiencing detergent is diluted in reservoir. Spoke with tech line and they recommended replacing dispenser, after replacement washer is now operating properly, job complete."
Near Killeen, TX 76543
Al
Job Details: 05/10/2019
DRYER MAYTAG MEDB835DW4 "Arrived to inspect previously repaired dryer noise.Confirmed the complaint and disassembled the unit and found a roller was not turning as designed. Removed and replaced the roller, repositioned he belt, reassembled the unit and unit tested as designed.JOB COMPLETE."
Near Austin, TX 78702
Wesley
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and replaced both damaged doors. All checks good. Unit is cosmetically correct.