We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Austin, TX 78750
Wesley
Job Details: 02/17/2022
"Arrived onsite and found new problem of start relay shorting, however was able to determine that the amp draw of the compressor is at 1.6 amps which indicates the compressor is healthy. All else checks good. ; ordrng 1 WP2217224 (Start relay)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Killeen, TX 76549
Al
Job Details: 02/17/2022
Arrived to inspect washer lid damaged. Confirmed the complaint and found the left corner of the lid at the plastic was cracked causing the malfunction. Removed and replaced it and unit tested properly. Job complete SPACER IS WITH TG PARTS
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/17/2022
"Arrived on site for ice machine front access panel sticking out. Inspected unit and work area. Removed access panel and door. Reinstalled door and access panel. Tested door operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 02/17/2022
Arrived on site to test unit for blank screen. Tried resetting console and still blank. Replaced console test unit and unit test good unit heating correctly job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Pflugerville, TX 78660
Wesley
Job Details: 02/17/2022
Arrived onsite and determined that the evap fan cabinet wiring is shorting under load and tripping the breaker. The cabinet wiring is not serviceable and there is not a repair option for the refrigerator at this time. Advised customer on findings. No further charge to be made.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78724
Tyler L
Job Details: 02/17/2022
"Arrived on site for install of previously diagnosed parts. Installed new capacitor and motor. Tested unit and is now spinning properly. Ran drain and spin cycle and monitored. Unit functioning as designed, no water leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Austin, TX 78757
Matthew
Job Details: 02/17/2022
Arrived onsite for dishwasher damaged. Took pics. Will order outer door stainless panel and panel cap. Office to reschedule ; ordrng 1 W11461688 (Outer door panel) and 1 W11412695 (Console cap)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Round Rock, TX 78665
Gerry C
Job Details: 02/17/2022
"Arrived to inspect water fill issue. I entered service test mode and the unit had F0E3 stored. I tested within manual and automatic test modes and detected excessive noise from the gear case. I removed the rotor and discovered gear case fluid that had pooled. The unit will require a replacement gear case and due to excessive vibration in spin, the basket will require replacement as well. No leaks observed during service. ; ordrng 1 W11178227 (Basket Assy) and 1 W11423759 (Gear Case) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Georgetown, TX 78626
Lou
Job Details: 02/17/2022
"Arrived on site to inspect washer tripping the breaker. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit is operating as designed and did not trip the breaker. Retested in diagnostics again and the unit continued to operate as designed. Tilted the unit back and inspected for gearcase oil underneath and found all parts are good and no gearcase oil. Tested voltage and got 123V. Found unit is plugged into a GFCI outlet and has a GFCI breaker. I contacted techline and spoke to Scoot and advised of the complaint and my findings. Scott had me test amp draw during spin cycle and I got 3.6amps when the unit operates on no more than 6amps. Scott recommended that the customer have an electrician check the outlet and breaker and provided SR#7732996894. I advised the customer of my testing and findings and my conversation with the manufacturer. Made recommendations for use and care as they have a water softener system, as well as, detergent use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cedar Park, TX 78613
David S
Job Details: 02/17/2022
Arrived on site to replace the heating element. I inspected the unit and work area. I found the model and serial number falling in the service pointer range. I inspected the heating pad lament and found it has the brass rings on It. I replaced the heating element. I ran a diagnostic cycle and found the unit working as designed. Not water leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Bertram, TX 78605
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a refrigerator that doesn't register door position. Found inner liner for left hand rc door bowed preventing proper contact with door switch. Installed spacer on liner to compensate and all is working properly at this time. No water hooked up to unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78757
Luis
Job Details: 02/17/2022
"Arrived on site for no ice and door complaint. Found left door sticks slightly further out then right door,checked door seal good informed customer that the door is sealing and its a cosmetic issue and out of the cosmetic warranty. Ran diagnostics on icemaker,icemaker harvested ran fill test no water entering icemaker,removed housing found frozen fill tube and fill tube heater to fully secured around fill tube. Secured heater fully around tube,ran fill test passed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cedar Park, TX 78613
David S
Job Details: 02/17/2022
Arrived on site for washing machine stopping mid cycle. I inspected the unit and work area. I found the lid locked and the drain pump not coming on. I tested the drain pump from the control and found it open. I gained access to the drain pump and found the harness clip damaged. I repaired the harness clip. I powered the unit on and the lid unlocked and the drain pump came on. The unit is working as designed no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, TX 78731
Matthew
Job Details: 02/17/2022
Arrived onsite for failed refrigerator handle. Upon inspection found right refrigerator door handle was hanging from only having top screw secured. Found that the screws that hold handle in had failed. Replaced handle. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS11
Near Austin, TX 78759
Scott
Job Details: 02/17/2022
"Arrived on site for oven not heating properly . Ran preheat . Oven ran 3 cycles then stopped heating . Ordering ui , control . Call to set return ; ordrng 1 W10890568 (Ui)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PLXS1
Near Bertram, TX 78605
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose an ice machine that is not cycling. Found external drain pump failed and it will need to be replaced to complete repairs. ; ordrng 1 1901a (Pump kit)
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS3
Near Johnson City, TX 78636
Jacob
Job Details: 02/17/2022
"Arrived onsite for the 369 buttons not working. Tested the buttons and they wouldnt respond. Replaced the console and tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Austin, TX 78746
Scott
Job Details: 02/17/2022
Arrived on site for burner not igniting . Found left rear not sparking when knob is turned . Would spark if any other knob is used . Replaced harness . All burners are operating normally .no gas leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78741
Tyler L
Job Details: 02/17/2022
"Arrived on site for complaints of no power. Found power to the unit, and with the lock button on. Held button for 3 seconds and turned it off. Now able to use UI as designed. Tested unit and everything passed except for the soap dispenser. It never opened. Will need new dispenser to complete repair. No water leaks detected, office to reschedule.; ordrng 1 WPW10671905 (Dispenser)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Leander, TX 78641
David S
Job Details: 02/17/2022
"Arrived on site to install previous diagnose part. I swapped I. The 3 way valve coil and still found the unit constantly moving the valve. I power cycled the unit and found it stopped. I tested all the fans, thermistors, ice maker and fill tube heater I found them all working. I put the unit through a forced defrost to test the defrost circuit. I found defrost coming on. In the middle of defrost the valve started moving on its own again. I called techline and spoke to ED sr7732922398, I advised Ed of my findings and he advised to replace the hv control.The office will reschedule when we have eta on the part.; ordrng 1 WPW10675033 (Hv control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ
Near Pflugerville, TX 78660
Wesley
Job Details: 02/17/2022
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Gerry C
Job Details: 02/17/2022
"Arrived to instal previously diagnosed and ordered parts. I inspected the unit and found the noise was coming from the sump assy, especially when the diverter was moving within automatic test mode. The unit will require the sump assy. Office to order the part and contact the CX to arrange return service. No leaks observed during service. Please schedule with CXs other service on their oven, SO 331655. No leaks observed during service. ; ordrng 1 W11416362 (Sump assy) and 1 Schedulewith (SO 331655)"
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS04
Near Austin, TX 78738
Kevin
Job Details: 02/17/2022
"Arrived on site and set oven to preheat and it reached temperature in 12 minutes heating turned off and then coasted to 365 temperature dropped to 347 before turning back on again. Customer then requested oven temperature changed to 420 degrees. When oven reached 420? Internal temperature was then 433 on thermocouple. Customer then said that when they set the oven timer the temperature shows a lower temperature. could not duplicate customers experience for this complaint, job complete 7732995303"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AB4
Near Austin, TX 78725
Tyler L
Job Details: 02/17/2022
"Arrived on site for install of new part. Installed new main harness. Tested unit and microwave is now working. Tested with cup of water 3 times, and it is heating good. The clips for the screws on the grill and the control backer are broken. Will need new grill and control backer to complete repair. Office to reschedule.; ordrng 1 W10723871 (Backer, control) and 1 WPW10468666 (Grill)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
Arrived onsite to install previously diagnosed pat.upon arrival I installed new control and tested unit and found unit operating as designed.job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Georgetown, TX 78628
Lou
Job Details: 02/17/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failure leaking water, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed with no further leaks No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
Arrived on site for refrigerator finish that does not feel right. Inspected unit and work area. Found door appeared as if soap residue was on unit. Used stainless steel cleaner and wiped both doors down and customer is happy with finishing results. No other issues with unit. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Round Rock, TX 78665
Wesley
Job Details: 02/17/2022
Arrived onsite and found fridge not cooling well. Found unit seeming to have a control/thermistor disparity of 30f. Not operating the fan in normal cooling cycle although all functions test properly in diagnostics. . ; ordrng 1 W11533213 (Control kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Hutto, TX 78634
Wesley
Job Details: 02/17/2022
Arrived onsite and repaired seal issue by replacing the freezer door. All checks food. Unit is now operating as designed. Advised customer on repair. All other issues are resolved and operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Marcos, TX 78666
Noah D
Job Details: 02/17/2022
"Arrived on site to inspect unit for not igniting bake element, upon inspection found the units igniter not sparking, replaced ignitor and tested unit. All functions worked. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Pflugerville, TX 78660
Gerry C
Job Details: 02/17/2022
"Arrived to inspect no water. I found the unit would fill and the circulation pump could be heard running, but no water flow was occurring. The pump has internally failed and I suspect from debris of the bottom rack that is falling apart. The screen around the filter has warped and is allowing debris to fall into the sump area as well. The door gasket was torn on both sides and requires replacement. Office to authorize and order lower rack, gasket, screen and sump assy. No leaks observed during service. ; ordrng 1 W11498831 (Gasket) and 1 W10311986 (Lower rack) and 1 WPW10463906 (Screen) and 1 PartAutho"
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Killeen, TX 76543
Al
Job Details: 02/17/2022
"Arrived to inspect front load washer leaking. Confirmed and photographed the model and serial tag. Customer advised the front bellow ring came off and the landlord sent a maintenance man to put it back on. I removed it and reinstalled it, cleaned the drain weep holes and lifted the front leveling feet. Tested the unit and tested properly without any leaks. The CLAEN WASHER light was flashing, so I advised the customers son to relay the message about cleaning the unit with affresh tabs. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Andice, TX 78628
Lou
Job Details: 02/17/2022
"Arrived on site to inspect washer with no power. Upon further inspection, the customer attempted to turn the unit on at the power button and the unit failed to respond. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. After testing, I pressed the power button and the unit came on. Due to the intermittent issues with the unit powering on, I removed and replaced the control panel and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, TX 78641
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a dishwasher that is not cleaning properly. Loose wiring connection on pump assembly causing intermittent operation. Reseated wiring and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78759
Scott
Job Details: 02/17/2022
"Arrived on site for water leaking from fresh side food side of fridge . Found drain tube clogged . Tried to move obstruction. Ordering tube .n ; ordrng 1 W11409190 (Fresh food drain tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78703
Luis
Job Details: 02/17/2022
"Arrived on site for noise complaint and ui unresponsive. At time of visit unit not making odd noise,found display unresponsive,checked harness appears a break in the wire harness ordering a new harness assembly,will also order the display incase needed. ; ordrng 1 W10789537 (Display) and 1 W10789534 (Harness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
Arrived onsite for microwave with vent not turning off when buttons is pressed. I replaced thermistor and tested but no change. I am ordering 1x control. Office to reschedule.; ordrng 1 W11552018 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Burnet, TX 78611
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and freed motor. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Nolanville, TX 76559
Al
Job Details: 02/17/2022
"Arrived to inspect clanking noises from dryer. Tested, disassembled and found all parts were fully operational. Reassembled and unit still tested as designed. Customer satisfied, Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Hutto, TX 78634
Gerry C
Job Details: 02/17/2022
"Arrived to inspect ice in bottom of freezer. I found there was a large ice mass within the bottom of the freezer and I removed the unit from its mounting and inspected the drain. There was a large blockage within the drain tube and it required manual action to remove, as it had been there for an extended amount of time. I reinstalled the tube and removed ice from the FC evaporator pan that had accumulated due to the blockage. I tested and the drain system resumed normal operation, along with all systems in the unit. Operational test good, no leaks observed during service."
We serviced a
KENMORE REFRIGERATOR
Model 106.574537
Near Spicewood, TX 78669
Kevin
Job Details: 02/17/2022
"Arrived on site and Homeowner says refrigerator never cooled since last repair, Removed rear panel and found a high side leak on the compressor. Sent a short video to KB/service management. Did not see any signs of leaking on the evaporator. Sealed system will need to be redone; ordrng 1 W10139460 (Compressor) and 1 WP2188823 (Evaporator) and 1 Tj90sf8404 (Access valve) and 1 Wpw10143759 (Dryer)"
We serviced a
WHIRLPOOL RANGE
Model MER4600LS
Near Seguin, TX 78155
Noah D
Job Details: 02/17/2022
"Arrived on site to inspect unit for the element being off center. Upon inspection found the front right element was off the bracket and causing the issue, attached element normally and tested. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Austin, TX 78730
Matthew
Job Details: 02/17/2022
Arrived onsite to replace previously diagnosed parts. Replaced UI and found UI not responding. Replaced control board and still no change. Called tech line for assistance. Tech suggested placing old UI back and running test. All test passed but when running a load the start button was intermittently functioning. Tried new board again and still no response. Need to order another UI. Returning UI as defected. Provided SR#7732991244. Office to reschedule ; ordrng 1 W11478519 (UI)
We serviced a
KENMORE WASHER
Model 110.2282101
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/17/2022
"Arrived on site to test unit for humming noise, tested unit found fail transmission and broken drive shaft.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Blanco, TX 78606
Jacob
Job Details: 02/17/2022
Arrived onsite for the top door of the inner glass shattering during the 2nd time the unit was being used. Customer said they were scared of the unit because of the loud glass shattered and is not using it. Called tech line to report findings. Said that the glass may not have been tempered correctly to handle the heat but said to just replace the glass at this time got sr#7732990315. Transferred me to safety to report the issue and advised to do what tech line said that they will not replace the unit at this time and go with the initial repair gave different sr#7732990476. Replaced the glass and no issues with the glass anymore. Tested the unit but the unit had an issue where it seems to not turn off after canceling it to heat. Found service pointer W11525554 for the WiFi to fix the control issue. No other issues at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, TX 78130
Noah D
Job Details: 02/17/2022
"Arrived on site to inspect unit for not spinning normally, upon inspection found the unit was agitating but not spinning, it had a stored clutch error code and would be stuck draining, ordering correct parts to fix issues. Office to reschedule ; ordrng 1 W11419171 (CONTROL) and 1 W10734521 (SLIDER) and 1 W10754448 (CLUTCH)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near New Braunfels, TX 78132
Noah D
Job Details: 02/17/2022
"Arrived on site to inspect unit for not heating due to a error code, upon inspection found the f1e1 error code keeping unit from being used. Replaced console per guide and tested unit. All functions worked. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, TX 78724
Tyler L
Job Details: 02/17/2022
"Arrived on site for complaints of light not working. Found light over the range party disassembled, as the customer attempted to change the bulb. Found socket burnt out. Installed new socket and bulb. Light now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near New Braunfels, TX 78130
Noah D
Job Details: 02/17/2022
"Arrived on site to inspect unit for not spinning out clothes, upon inspection found the units worked normally but the clothes had been loaded weird. Instructed customer on proper use. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Joe Z
Job Details: 02/17/2022
Arrived onsite for unit not draining. Upon arrival found bottom of tub filled with water. Found disposal knockout plug was still there. Removed knock out plug and unit drained correctly. No leaks present at this time. Job complete
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Killeen, TX 76543
Al
Job Details: 02/17/2022
Arrived to install previously ordered parts. After installing the parts the unit tested properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model JGRP536HL
Near Seguin, TX 78155
Noah D
Job Details: 02/17/2022
Arrived on site to inspect unit for not broiling. Upon inspection found the unit tried to broil but extinguished itself immediately. Tried to replace valve to fix issue but gas valve was broken in the box. Ordering new valve. Office to reschedule ; ordrng 1 W11239228 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78739
Andrey
Job Details: 02/17/2022
"Arrived on site to replace previously diagnosed door skin, replaced door skin , unit is now per manufacture specification, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYS00
Near Austin, TX 78757
Luis
Job Details: 02/17/2022
"Arrived on site for no cool. Clicking noise from compressor compartment,removed starter installed a new start found compressor not powering on diagnosed a defective compressor
We serviced a
GE DRYER
Model GTDP180ED2WW
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/17/2022
Arrived on site for dryer stopping after 3 to 5 cycles back to back were performed. Upon arrival confirmed issue and after further testing found timer motorboat failing. Replace both parts and then reassembled and tested unit and found unit fully functioning as designed inform customer that dryers ready for use. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW0
Near Wimberley, TX 78676
Andrew
Job Details: 02/17/2022
Arrived on site to test unit for not advancing pass rinse cycle. Found cold valve not shutting off even when no voltage being supplied to valve. Recommend replacing cold valve. Ordering hot valve and control as a precautionary to ensure completion on return visit. Office to reschedule. ; ordrng 1 W11168740 (Cold valve) and 1 W11168743 (Hot valve) and 1 W10393444 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Belton, TX 76513
David Z
Job Details: 02/17/2022
"Arrived on site to diagnose refrigerator that is sometimes not dispensing water. On arrival the unit was working as designed, but this happens at random. Advised customer that the reservoir in the RC is freezing up sometimes, which is why the issue is intermittent. Increased Temps 2 degrees, also advised to keep airflow gaps open. Removed evap cover and added permagum and foil tape to seals on fan scroll. Reservoir should no longer freeze. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW0
Near Wimberley, TX 78676
Andrew
Job Details: 02/17/2022
Arrived on site to test unit for not advancing pass rinse cycle. Found cold valve not shutting off even when no voltage being supplied to valve. Recommend replacing cold valve. Ordering hot valve and control as a precautionary to ensure completion on return visit. Office to reschedule. ; ordrng 1 W11168740 (Cold valve) and 1 W11168743 (Hot valve) and 1 W10393444 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Copperas Cove, TX 76522
Tyler
Job Details: 02/17/2022
Arrived on site for a range not heating correctly. A Pona Rider confirmed this year and after throw the testing I found that the delays on the ACU with intermittently and randomly shutting on and off not allowing the oven to properly heat to the right temp. I replace the AC you in the oven so U2 oven since youre also being slightly out of specs. Reassembled and found unit functioning as designed and went over use and care with customer regarding how to preheat oven and how to calibrate if any other issues that arise. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Waco, TX 76712
Jonathan M
Job Details: 02/17/2022
"Arrived on site for a washing machine that is skipping cycles. Inspected unit and work area. Ran into diagnostics and found an F8 E1 (low/no water detected during fill) error code. Tested the unit in manual valve testing and found the hot water valve not allowing water into the unit. I pulled off he hose and found the valve caked with sand and sand in the hose. Replaced the water valve and tested the unit. The unit began to work as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Waco, TX 76708
Leonardo
Job Details: 02/17/2022
Arrived on site to replace soap dispenser. Replaced dispenser test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Briarcliff, TX 78669
Kevin
Job Details: 02/17/2022
"Arrived on site and inspected dishwasher and did not hear any excessive noise while water is filling, wash motor is running, or drain pump is running. Cannot duplicate customers experience dishwasher is operating as intended, job complete"
We serviced a
JENN-AIR OVEN
Model JJW8130DDB
Near Kempner, TX 76539
Tyler
Job Details: 02/17/2022
Arrived on site for wall oven not operating correctly. Upon arrival customer stated that broil function would work but the issue was the clean button and bake button functions were not responding when activated. Found that the inner control of the UI panel was broken not allowing the UI panel to send a signal to the main control that the bake option needed to be turned on. Will need office to reschedule with customer once authorization and part availability is known; ordrng 1 5765M451-60 (Panel ui+ribbon) and 1 Cnote (Needs ahs authorization before rescheduling)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Harker Heights, TX 76548
Al
Job Details: 02/17/2022
"Arrived to inspect dishwasher not completing cycles. Accessed diagnostics and found F7E1 Single Speed wash motor Failure. Customers advised they can wash a short cycle, but the longer cycles dont complete. Order the sump and motor and main control. Office to schedule return services. Needs more work.; ordrng 1 W11416363 (SUMP & MOTOR) and 1 W11462459 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waco, TX 76704
Jonathan M
Job Details: 02/17/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the motor and went to put the unit into diagnostics. Found the motor humming and attempting to spin cycle very slowly. Check voltage from the control and found the control sending 120 V to the motor. Replaced the control and tested the unit again. He had me unplug the rotary switches on the control and test the unit again. Found the unit acting normally with the rotary switches disengaged. He then advised that the issue would be with those rotary switches and replace all switches and the harnesses. Ordering parts in the office will need to contact the customer about a return date due to multiple items coming from different locations.; ordrng 1 WPW10285518 (Wash temp cycle switch) and 1 WPW10285511 (Water level cycle switch) and 1 W11211519 (Upper harness) and 1 W10786100 (Jumper harness) and 2 WPW10285512 (Soil level/rinse options cycle switches)s
We serviced a
FRIGIDAIRE OVEN
Model PLEB30S9FCB
Near Blanco, TX 78606
Jacob
Job Details: 02/17/2022
Arrived onsite for the door not staying shut. Customer had own hinges to fix the door. Replaced the hinges. Tested the unit door. Door closes correctly. No issues at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model GLS3665RS03
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
Arrived onsite for cooktop with abnormal flame. Upon inspection I found that the cooktop is not being cleaned properly se pix. I adjusted center burner and cleaned the orifice an tested it and found the flame normal this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78704
Scott
Job Details: 02/17/2022
"Arrived on site for dishwasher leaking . Found sump leaking from diverter motor .Replaced sump and motor . Ran diagnostics , no water leaks detected at time time of service .
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ0
Near Waco, TX 76710
Jonathan M
Job Details: 02/17/2022
"Arrived on site for a dishwasher that wont wash dishes. Inspected unit and work area. Ran the unit through diagnostics and found an F6 E1 (low/no water detected during fill) error code. I ran unit for an auto test and noticed water spraying all over the floor. Canceled the cycle and check underneath the unit. Found that rodents had chewed through the inlet water hose going from the valve to the tub. Cleaned up excess water and quoted the customer $67.76 for parts, $255.75 for labor, and $26.69 for tax. The customer agreed to the repair. Ordering the inlet water hose and will return ; ordrng 1 W10878507 (Inlet hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Burnet, TX 78611
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a refrigerator that is not producing ice and has lights not working. Found failed led module and icemaker thermostat failed. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78752
Joe Z
Job Details: 02/17/2022
Arrived onsite for unit leaking from dispenser. Upon arrival ran quick cycle and water leaked out of the front of dispenser at 6 minute mark. Need to replace dispenser. Will need 2 man for double stack unit.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Kempner, TX 76539
Al
Job Details: 02/17/2022
Arrived to inspect washer not powering on. Confirmed the complaint and accessed diagnostics mode and unit gave error code F6E2 Communication error.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Waco, TX 76710
Jonathan M
Job Details: 02/17/2022
Arrived on site for a washing machine that has water left the bottom of the washer and will not allow the customer to start a new cycle. Inspected unit and work area. Canceled out the cycle and attempted to drain the unit. Found the unit shut off before it was done draining. The unit rebooted and I tested it again. Found the drain pump impeller separating from the motor. Replaced the drain pump and tested the unit. Found the unit shutting off and turning back on several times while attempting to test. Checked voltage to the unit and found voltage jumping up and down. Checked the wall and found that the unit was plugged into a three prong to two prong adapter thats attached to a two prong outlet. Attempted to use another outlet with the same adapter. The unit continue to have voltage issues. Checked the tube to three prong adapter and found a burn mark on one of the prongs. Switched out the three prong a two prong adapter with another one and the unit began to work and operate as designed. I did advise the customer that using that adapter can cause issues with the unit if not properly grounded. Did advise that she might want to look at changing the plug behind her washer prior to further continual use. The unit is now working as designed. Call complete.; used 1 W10919003 (Drain pump) from stock
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Belton, TX 76513
David Z
Job Details: 02/17/2022
"Arrived on site to diagnose dryer that is making loud noise when in use. Ran unit and when it shut off you could gear a grinding sound. Disassembled unit and found the blower wheel was wobbling on the motor shaft, and the wheel collar was fused / rusted to the motor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Temple, TX 76501
Tyler
Job Details: 02/17/2022
Arrived on site for dishwasher needing new element due to recall on older style element. Upon arrival confirmed issue then installed new part. Reassembled and tested unit and found no leaks during tests. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS02
Near Temple, TX 76501
David Z
Job Details: 02/17/2022
"Arrived on site to diagnose refrigerator that has issues with door shelves and a small water leak coming from it. Examined unit and found the door and shelves have cracks in them due to age, but is not affecting the function of the unit. Water drip is coming from a Crack in the evap drip tray
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ04
Near Austin, TX 78741
Tyler L
Job Details: 02/17/2022
"Arrived on site for complaints of food freezing in RC. Customer stated that only the food in the bottom right crisper gets frozen. Found temperature in RC bottom crisper to be at 32 degrees. Found RC temperature set at the coldest setting. Found air damper opening and closing properly. Set temperature in RC down to the middle setting, and advised customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near Austin, TX 78741
Luis
Job Details: 02/17/2022
"Arrived on site for no cool. Powered unit on compressor powered on,no frost pattern on evaporator,tapped into the sealed system,low side reading -25 pressurized system slight hissing sound in compressor compartment,sprayed bubble solution on all tubing diagnosed a leak in the cabinet
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Round Mountain, TX 78663
Jacob
Job Details: 02/17/2022
Arrived onsite for unit having issues with locking. Tested the unit and the lock was not locking as it was trying to stay locked to start but would not. Replaced the lock. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model KMLS311HSS
Near Blanco, TX 78606
Jacob
Job Details: 02/17/2022
Arrived onsite for the spin plate not staying stable. Looked at the plate and did notice that the glass plate was not sitting correctly. Re aligned the plate and the roller spacer. Tested the unit and unit tested good. Let he customer know that the unit is made the way it is from the factory and to keep on eye on if the plate or cup that gets placed inside sits flat and the plate glass plate doesnt shift. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Spicewood, TX 78669
Kevin
Job Details: 02/17/2022
"Arrived on site and inspected washer and found motor control is burned out. after replacement confirmed operation by running a diagnostic diagnostic cycle, job complete"
We serviced a
GE MICROWAVE
Model JVM3670SK03
Near Bertram, TX 78605
Cliff
Job Details: 02/17/2022
Arrived on site to diagnose a microwave with a vent not closing. Found hinge on grill broken and replaced grill assembly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPS-4
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
"Arrived on site for microwave door not opening. Inspected unit and work area. Removed microwave and disassembled. Found unit is serviceable. Found inner latch broken. Inspected outer latch and door switch holder. Found inner latch only needed to repair.
We serviced a
GE OVEN
Model JTS5000DN1WW
Near Fischer, TX 78623
Andrew
Job Details: 02/17/2022
"Arrived on site to test unit for light not illuminating. Found connection pin was not making contact on one side of bulb. Adjusted pin, tested unit, u it now working as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SSYW0
Near Fischer, TX 78623
Andrew
Job Details: 02/17/2022
Arrived on site to test unit for leaking from underneath. Found fill tube from valve to water inlet was corroded causing leak. Needing hose to fix issue leak issue. Also recommend replacing all four lower rack wheel assemblies. Ordering other parts to ensure completion on return visit. Unable to fully test due to unit immediately leaking when starting. Office to reschedule. ; ordrng 1 W10878507 (Fill hose) and 1 WPW10545278 (Drain hose) and 2 WP8531323 (Gasket)s and 1 WPW10195536 (Water inlet) and 1 WPW10213825 (Nut) and 2 W10195416V (Wheel)s
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HB04
Near Wimberley, TX 78676
Andrew
Job Details: 02/17/2022
Arrived on site to replace inverter board and thermostat from previous diagnosis. Replaced fuse and fixed burnt wiring issues. Found inverter board I was sent with was damaged in box. Needing new inverter board. Office to reschedule. ; ordrng 1 W11325604 (Inverter board)
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Austin, TX 78702
Scott
Job Details: 02/17/2022
"Arrived on site for washer not advancing into wash cycle . Unit will start to fill and go into drain. Ran diagnostics and got long drain code . Found cold water coming into wash at a trickle . Found debris in cold valve .
We serviced a
WHIRLPOOL OVEN
Model RBS305PVS03
Near Austin, TX 78726
Matthew
Job Details: 02/17/2022
Arrived onsite for oven locking and burning food. Ran test cycle at 325 degrees and unit has runaway temperatures exceeding 425 degrees. Canceled before door locked. Unit will need new control board and temperature sensor.
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Round Rock, TX 78681
David S
Job Details: 02/17/2022
"Arrived on site for oven not heating properly. I inspected the unit and work area. I gained access to the control and found the control burnt. I tested the heating elements, and both temperature sensors. Everything checked good. I replaced the control and reassembled the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78664
Gerry C
Job Details: 02/17/2022
Arrived to inspect heater washers. The unit had the brass colored washers and were starting to show signs of corrosion. The unit will require Technical Service Pointer #: W11540964. Office to order heater. No leaks observed during service. ; ordrng 1 W11537778 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78731
Matthew
Job Details: 02/17/2022
Arrived onsite for ice refrigerator ice maker not making ice again. Upon arrival found fill tube frozen. Disassembled unit and found heater failing. Upon replacing heater found wrong connector. Heater has a female connector but the replacement part was male. Contacted SR and researched part. Will need to reorder. Office to inspect part on arrival. Office to reschedule ; ordrng 1 KRMF706EBS00 (Heater)
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Manor, TX 78653
Joe Z
Job Details: 02/17/2022
"Arrived onsite for outside portion of dual right front burner not energizing. Replaced switch for right front dual burner, . Ordering right front dual element. Office to reschedule ; ordrng 1 WPW10275049 (Dual element, right front)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/17/2022
Arrived on site for dryer having long dry times. Inspected unit and work area. Performed air flow test with vent on and found minor restriction (yellow light). Per air flow test with vent off and found good air flow (green light). Performed temperature reading n time dry with high heat and found temperature reaching 190?. Spoke with customer on air flow and home venting. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Wimberley, TX 78676
Andrew
Job Details: 02/17/2022
"Arrived on site to test unit for lights in FC not illuminating. Found top right module was bad. Replaced module, tested unit, unit now working as designed. Job complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE8A
Near Round Rock, TX 78681
David S
Job Details: 02/17/2022
Arrived on site for fridge icemaker not working. I inspected the unit and work area. I found the ice maker fan incased in ice. I tried to put the unit into diagnostics to test the ice maker and the unit would not go. I power cycled the unit and still could not enter diagnostics. I tested the defrost element and found it open. I spoke to the customer about needing a new UI and ice maker defrost element.I am ordering the UI and defrost element. The office will reschedule when we have eta on the parts.; ordrng 1 5304527929 (UI)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78724
Tyler L
Job Details: 02/17/2022
"Arrived on site for install of previously diagnosed parts. Installed new Gearcase and splutch kit. Tested unit in factory diagnostics and unit tested good. Ran drain and spin cycle and rinse and spin cycle. No issues at this time, no water leaks detected, job complete."
We serviced a
LG DRYER
Model DLEX5170W
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
"Arrived onsite for dryer not turning off and not heat. Upon inspection I found motor relay stuck shut, heating element showing open and safety thermostat open. ordered control, heating element and will return with thermostat. ; ordrng 1 EBR63615906 (Control) and 1 5301EL1001J (Heating element)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
Kimo
Job Details: 02/17/2022
"Arrived for dryer not drying clothes on first cycle upon inspection I found unit set to fluff which will tumbling clothes but not heat. Upon further inspection I found lent trap full of lint, I cleaned out the lint and performed air flow tested. Good airflow was found, then I performed a temp test with my thermal couple and found unit heating. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model MGD5630HC1
Near New Braunfels, TX 78132
Noah D
Job Details: 02/17/2022
Arrived on site to inspect unit for not cleaning clothes and adding soot to load. Upon inspection found the units heater was blowing out black soot due to a non converted gas heater. Spoke with customer about conversion. Customer will have new dryer connected correctly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, TX 78704
Scott
Job Details: 02/17/2022
Arrived on site for leaking dishwasher. All connections are dry . Ran diagnostics and was leaking from inside panel . Found water leaking from vent . Ordering vent and new gasket . No other leaks detected. Call to set return.; ordrng 1 WPW10329609 (Vent) and 1 8269259 (Vent gasket)