Near Bastrop, TX 78602
Cliff
Job Details:
03/13/2020
DRYER GE GTDP490ED7WS
Arrived on site to diagnose a dryer that is not allowing the homeowner to select cycles or options. Tested unit and found cracked knobs on control panel and timer extremely difficult to turn. Timer has caused the damage to the knobs. Office will need to order knobs and check for coverage and set return appointment.; ordrng 1 CNOTES (CHECK KNOB COVERAGE) and 1 WE01X20380 (control knob) and 3 WE01X20380 (control knob)s
Near Smithville, TX 78957
Cliff
Job Details:
03/13/2020
DISHWASHER GE GDF630PGM0WW
Arrived on site to install previously ordered parts. Found no mechanical issues with hinges at this time. Upper and lower sprayer arms are separating at the ends causing improper water flow. Office will need to research sprayers and set return appointment.; ordrng 1 RESEARCH (UPPER SPRAYER.) and 1 RESEARCH (LOWER SPRAYER )
Near Temple, TX 76502
Jonathan M
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Arrived on site for refrigerator that is not cooling. Inspected unit and work area. Refrigerator was set at 33°F and freezer was set at -3°F. Took temperatures in the refrigerator and freezer sections. Found refrigerator get down to 27 degrees and bounce back to 30 degrees. Found freezer sitting at 58°F. Placed unit service diagnostics and found the FC and RC thermistors passed tests. Tested compressor. I called Techline and spoke to Sterling SR 7727362430. He had me test resistance at the three way valve. The valve checked good. He then stated that the issue sounds like a restriction but could not see where it was until we could check pressures. He asked me to order an access valve and dye drier so we can check our pressures as we get to the freezer. Ordering evaporator as well in case there is a restriction at the evaporator. Sealed system technician will be required. Office will need to schedule appointment with the customer.; ordrng 1 WPW1014375
Near Austin, TX 78701
Jacob
Job Details:
03/13/2020
REFRIGERATOR WHIRLPOOL IX5BBEXDS01
Arrived onsite for unit freezing over in freezer section. Tested unit. Found that evaporator motor was bad. Replaced evaporator motor and also instructed customer on letting the unit defrost for 2 days. No leaks at this time. Job complete
Near Austin, TX 78723
Leonardo
Job Details:
03/12/2020
DISHWASHER KITCHENAID WDF550SAHB0
Arrived on site to test unit for unit not working. Test unit and found damaged vent. Ordering new vent W11226325 office to reschedule ; ordrng 1 W11226325 (VENT )
Near , TX 78724
Leonardo
Job Details:
03/12/2020
RANGE WHIRLPOOL WFE525S0JZ0
Arrived on site to test unit for seal around glass on cooktop coming off. Replaced cooktop test unit and unit test good job complete.
Near Austin, TX 78726
Tyler B.
Job Details:
03/12/2020
VENTHOOD UNKNOWN K260A36-C
"Arrived to inspect unit with motor stuck on one speed and no lights, found control in not functional, will need replaced ; ordrng 1 CNOTE (OFFICE RS) and 2 SV05921 (LAMPS)s and 1 SV12969 (CONTROL)"
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/12/2020
OVEN WHIRLPOOL RBD305PVS02
Near Johnson City, TX 78636
Brandon
Job Details:
03/12/2020
WASHER MAYTAG MVWB765FW3
"Arrived on site for customer complaint of noise issue, found faulty clutch, I replaced clutch and calibrated unit, tested good."
Near Hutto, TX 78634
Paul
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRF989SDAE02
"Arrived onsite for a refrigerator with the RC not cooling correctly and a large amount of ice in the rear. I found the RC evaporator completely frozen over in ice. I found the ice box fan very loud. I ran service test 3 and the RC fan is not running with 14VDC to it at the main control. I found the digits in the UI not all working and some dimming. The unit was still Incased in ice so I couldn’t tell if the fan was ice up or if the evaporator cover tabs were broken. ; ordrng 1 W10846539 (FAN) and 1 W10861423 (CNTRL-ELEC) and 1 WPW10277799 (HARNS-WIRE) and 1 WPW10501260 (COVER-EVAP)"
Near San Marcos, TX 78666
Richard
Job Details:
03/12/2020
WASHER MAYTAG MHW6630HW0
Arrived onsite for the washer leaking. Ran diagnostics and found error codes for over suds and door latch not locking properly. Customer stated that they are using tied pods and stated that they used 4 pods on a load of clothes when the leak happen and they got an SD error code on the display. Found suds residue on the floor and on the back washer panel. There was so much suds that it leaked out the vent in the back and onto the floor. Replaced door latch and ran a quick cycle and washer tested good and no leaks. Advised customer to only use 1 or 2 pods depending on the size of the load to wash there clothes with. Complete
Near Austin, TX 78739
Kevin
Job Details:
03/12/2020
RANGE WHIRLPOOL WCG97US6HS00
"Arrived on site and replaced all parts diagnosed on previous visit, after replacement confirmed cooktop is operating normally again. Job complete"
Near Round Rock, TX 78665
Cliff
Job Details:
03/12/2020
REFRIGERATOR MAYTAG MSD2576VEM00
Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found compressor will not run on run winding. Put new start device on unit and found no change in operation. Advised homeowner compressor has failed.
Near Elgin, TX 78621
Andy
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"Arrived on site to install previously diagnosed brackets, controls, evaporator fan with harness, extension and evaporator cover. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Round Rock, TX 78664
Paul
Job Details:
03/12/2020
OVEN WHIRLPOOL WGG745S0FS02
Arrived onsite for a range with the upper oven light not working. I found the bulb out. The bulb needs to be replaced. Ordering 8009 BULB..; ordrng 1 8009 (BULB)
Near Georgetown, TX 78626
Al
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
Arrived to inspect French door refrigerator not responding intermittently to dispense ice or water.Discovered the unit will require a grey left door switch to complete the repair.Office to reschedule with customer when part comes in.Office screened a white switch instead of grey.Needs more work ; ordrng 1 W11384469 (SWITCH -GREY)
Near Blanco, TX 78606
Brandon
Job Details:
03/12/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF3
"Arrived on site for customer complaint of unit not producing ice, called techline, found frozen water line, ordering gasket for ice bin section, and fill tube kit. Ref# 83439022; ordrng 1 241920106 (FILL TUBE KIT) and 1 242146002 (GASKET KIT)"
Near Austin, TX 78757
Tyler B.
Job Details:
03/12/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived To Inspect unit with screen issues, found console was fault.y replaced and tested properly, connected to WiFi"
Near Pflugerville, TX 78660
Cliff
Job Details:
03/12/2020
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site to diagnose an oven that is not heating properly. Tested all parts and calibration of temperature and found all is working properly at this time and all temperatures correct. No repairs are needed at this time.
Near Meadowlakes, TX 78654
James
Job Details:
03/12/2020
WASHER MAYTAG MVWB765FW3
Arrived on site and installed new gear case and valve assembly. Ran calibration and auto diagnostics. Unit tests good. Job complete
Near Austin, TX 78734
Luis
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04
"Arrived on site for filter issues. Found water leaking from filter head and weak water flow from head. Diagnosed faulty water filter head. Installed a new filter head,checked for leaks at head and water connections no leaks found. Tested water dispenser unit working as designed.; used 1 W11346622 (RESERVOIR) from stock"
Near Austin, TX 78723
Cliff
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived on site to replace previously ordered parts for refrigerator. Replaced waterline and spigot. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78749
Kevin
Job Details:
03/12/2020
WASHER WHIRLPOOL WFW5620HW0
"Arrived on site and found washer is stacked, ran a diagnostic cycle and didn’t find any leaking, ran each valve independently and did not find any leaking. Left hand side of washer down to the floor is slimy/wet with soap residue. Will need to bring back a new drawer The second technician to further diagnose washer.; ordrng 1 STACKED (2 TECHS) and 1 W11316604 (HOSE) and 1 W11318755 (DRAWER)"
Near Kyle, TX 78640
Robert
Job Details:
03/12/2020
REFRIGERATOR MAYTAG MFI2269VEB6
Arrived on job for complaints of no ice. Found the icemaker not cycling even with some ice in mold. Replaced icemaker and test. Icemaker filled with water.
Near , TX 78620
Brandon
Job Details:
03/12/2020
DISHWASHER WHIRLPOOL KDFE104HPS0
"Arrived on site for customer complaint of unit not powering on, found neutral was disconnected, I reconnected neutral wire, unit tested good."
Near Bee Cave, TX 78738
Robert
Job Details:
03/12/2020
DRYER WHIRLPOOL WED9500TW3
Arrived on job for drum not turning. Found the bracket and pulley damaged. Ordered bracket . ; ordrng 1 W10837240 (bracket)
Near San Marcos, TX 78666
Richard
Job Details:
03/12/2020
DRYER MAYTAG MED6630HW0
Arrived onsite for the dryer door opening during a cycle. During testing found that the door catch has a loose grip. Causing the door to not stay shut during a cycle. Ordering parts and office to schedule.; ordrng 1 W11310050 (COVER) and 1 WPW10208254 (catch)
Near Pflugerville, TX 78660
Cliff
Job Details:
03/12/2020
DRYER ADMIRAL ATW4475XQ0
"Arrived on site to diagnose a washing machine that is not spinning or agitating. Found gearing and transmission worn, corroded clutch assembly, and failed agitator dogs. All three parts will need to be replaced to complete repairs; ordrng 1 3360629 (gear case) and 1 80040 (agitator dogs)"
Near Austin, TX 78737
Kevin
Job Details:
03/12/2020
MICROWAVE JENN-AIR JMC2430IM01
Arrived on site and attempted to uninstall microwave and found it is hardwired into junction box behind it and there isn’t enough slack on cord to drop it to counter. Will need two technicians to uninstall and a ladder or work platform 5 ft tall to replace part 7727356607; saved tckt
Near Pflugerville, TX 78660
Cliff
Job Details:
03/12/2020
DRYER ADMIRAL AED4475TQ1
Near Leander, TX 78641
Lou
Job Details:
03/12/2020
DISHWASHER WHIRLPOOL WDT720PADM2
"arrived on site to inspect dishwasher not draining. Upon further inspection, I find no water in the tub. Held the start button to engage the drain pump and I could hear the motor humming, but the water in the drain/filter area was not draining out. I removed the drain hose from the drain pump and found a piece of glass in the empellars of the drain pump. Removed the glass and placed the unit in diagnostics and tested. Unit operated as designed and drained the water. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details:
03/12/2020
OVEN JENN-AIR JLRP548WP01
"arrived on site to inspect range error code. Upon further inspection, I found the unit showing error code F1E1. I cycled the power to the unit and cleared the code and tested. The unit did not show the error code again; however, the customer advised that they cycled the power as well and after use it showed the error code. Per the service matters tech sheet, I am ordering the user interface and the main control and scheduled return service No gas leaks detected during service.; ordrng 1 W10888661 (cntrl-elec) and 1 WPW10464534 (cntrl-elec)"
Near Pflugerville, TX 78660
Cliff
Job Details:
03/12/2020
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site to diagnose an oven that has lights that will not come on when baking. Factory reset controls and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Cliff
Job Details:
03/12/2020
VENTHOOD WHIRLPOOL UXT5536AAS3
Arrived on site to diagnose a vent hood with buttons that are getting stuck. Adjusted control to allow free movement of buttons through housing. Tested unit and found all is functioning properly at this time.
Near Lakeway, TX 78734
Robert
Job Details:
03/12/2020
WASHER WHIRLPOOL MVWB865GC0
Arrived on job for complaints of not draining. Found 120v to pump not working. Replaced pump and test. Operation now normal. No leaks detected at time of service.
Near Leander, TX 78641
Lou
Job Details:
03/12/2020
WASHER MAYTAG MVWB855DC3
"arrived on site to inspect washer water leaking into the tub. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested the unit in test 51 and found when the water valve was to shut off the water continued to flow. I removed and replaced the valve and calibrated and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Waco, TX 76706
Jonathan M
Job Details:
03/12/2020
WASHER WHIRLPOOL WFW95HEDW0
"Arrived on site for washing machine that has a chunk of their bellow missing. Inspected unit in work area. Found bellow needed to be replaced. Replaced bellow and tested unit in an auto test. Unit is working as designed. Call complete."
Near Austin, TX 78704
Leonardo
Job Details:
03/12/2020
OVEN WHIRLPOOL WOS51EC0AS04
Arrived on site to test unit for unit not getting to temp. Test unit and unit off by 36° after calibration at +25°. Ordering new console W10864141 rescheduled ; ordrng 1 W10864141 (CONSOLE )
Near Austin, TX 78758
Tyler B.
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB04
"Arrived to inspect unit rolling when opened, found was not able to correct due to model not having roll stops."
Near Temple, TX 76502
Jonathan M
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00
"Arrived on site for refrigerator that was not cooling. Took temps in refrigerator and freezer. Found refrigerator at 71°F and freezer at 68°F. Checked evaporator fan and condenser fan for operation and found them running. Took amp draw on the compressor and found .561 A. Removed evaporator cover and found the evaporator line going down and first two loops frosting but the rest not frosted. Ordering all sealed system parts including compressor, evaporator, Drier, and coupler. Office will contact customer to reschedule. ; ordrng 1 W10780378 (compressor) and 1 W10913906 (coupler) and 1 W11179385 (drier-tube) and 1 WPW10239732 (evaporator)"
Near Austin, TX 78746
Luis
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KRSF505ESS01
"Arrived on site for dispenser issues. While depressing ice paddle water dispense from water side,ran diagnostics ice paddle causing short and sending power for water per tech support needs new paddles; ordrng 1 W10317253 (PAD) and 1 W10822640 (CONTROL UI)"
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/12/2020
WASHER WHIRLPOOL WTW8040DW4
"Arrived on site for washer having odor occurring. Inspected unit and work. Found drain in correct position in drain. Performed diagnostics mode and checked error codes. Found fault code F3-E2 note water temperature fault, F0-E4 spin limited by water temperature and F2-E1 stuck key. Checked inlet valve in test mode and found both hot and cold working and connected correctly. Measured thermistor and found at 1.8 ohms, out of range. Removed failed valve and installed new. Tested valve operation and monitored for possible water leaks. Performed encoder test and all keys passed. Ran automatic test cycle and monitored operation. All tested good, no water leaks detected. Spoke with customer on possible causes of odor and repair made. Found customer on water softener and instructed on soap usage."
Near Manor, TX 78653
Andy
Job Details:
03/12/2020
RANGE WHIRLPOOL WFC150M0EW3
Arrived on site for range oven not heating. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78724
Jacob
Job Details:
03/12/2020
REFRIGERATOR FRIGIDAIRE LGHD2369TF3
Arrived onsite for unit making knocking noise. Called Electrolux Techline to help with diagnostics. Could not find knocking issues. Got case file number 83441610. Techline advised to order a new water hose for the ice maker issue.Ordered part. Customer has lbh. Rescheduled with customer ; ordrng 1 241920106 (FILL TUBE ) and 1 P5304436417 (duct tape)
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/12/2020
DISHWASHER WHIRLPOOL WDT720PADM0
"Arrived on site for dishwasher not powering on. Inspected unit and work area. Tested voltage going out and in of junction box. Found no power to unit. Found unit on power switch and in off position. Turned power on and tested unit. Found powering on. Performed diagnostics mode, no error codes. Monitored test operation and observed for possible water leaks. Checked heater at end of test cycle and found operating.
Near Austin, TX 78723
Jacob
Job Details:
03/12/2020
DRYER WHIRLPOOL WED8000DW4
Arrived onsite for unit making a grinding noise. Tested unit. Heard shaking noise. Found that blower wheel was cracked and throwing off the balance. Causing the noise issue. Replaced blower wheel. Tested unit. Unit test good. No issues at this time. Job complete
Near Marble Falls, TX 78654
James
Job Details:
03/12/2020
DRYER WHIRLPOOL WED4815EW1
Arrived on site and tested operation. Found left side of unit dented and console separating. Found after a short time of running the rollers began to squeak. Found left roller wobbling on bearing shaft. Installed new rollers and tensioner. Tested operation and found unit working properly. Job complete
Near Austin, TX 78751
Jacob
Job Details:
03/12/2020
MICROWAVE WHIRLPOOL WMH53520CS5
Arrived onsite for door to unit not shutting correctly and fan coming on. Tested unit. Found that switch holder piece was pushed back. Pushed back switch holder piece. Tested unit. Unit test good. Job complete
Near Round Rock, TX 78665
Al
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Arrived to inspect side by side refrigerator not cooling. Confirmed the unit compressor would power on for 10 seconds and then shut the compressor off.Removed and replaced the START DEVICE from truck stock WPW10197428.Reassembled and compressor came on and remained on.Customer told to wait 24/48 hours for unit to reach optimal temperatures.Job complete
Near Austin, TX 78726
Tyler B.
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KRFC704FSS02
"Arrived to inspect unit with deli drawer is not self closing properly, found the left rail would need replaced, also had door alignment issues, was able to do a lot of adjust to r RF door, but was not successful in lining bottoms, found door pivot point to be slightly off center and door would need replacement, will also return with new top hidge; ordrng 1 CNOTE (OFFICE RS) and 1 W10843722 (glide) and 1 W10849512 (dor-fip) and 1 W11032620 (hinge-door)"
Near Leander, TX 78645
James
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Arrived on site and tested operation. Found water purges from dispenser and then slows to a drip. Pulled unit to test pressure and found water line too long and has pinched behind unit. Straightened water line and found it has been pinched for a time and want to go back to that position. Recommended customer replace water line with a 6’ line to prevent supply from pinching again. Unit tests good. Job complete
Near Austin, TX 78737
Kevin
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
"Arrived on site and customer is experiencing the compressor noise is louder because compressor making contact with plastic control board box next to it which is amplifying rattle. Removed control board box and mounted it half an inch lower where it no longer makes contact with compressor. Showed correction to customer and they are happy with this correction, no water leaks from connections at time of service, job complete"
Near Marble Falls, TX 78654
James
Job Details:
03/12/2020
OVEN KITCHENAID KODE500ESS02
Arrived on site and tested operation. Found f2e1 error. Tested all buttons and found them to respond properly. Verified connections to ui and control and found to be good. Customer stated the unit will go blank when cooking for longer periods. Unit has failed ui. Customer also asked to clean inner glass on both doors. UI is covered under warranty.Disassembled doors and cleaned glass panes. I will return with correct ui to complete repair. Customer paid in full; ordrng 1 W11086141 (console)
Near Pflugerville, TX 78660
Cliff
Job Details:
03/12/2020
RANGE WHIRLPOOL WFC310S0ES3
Arrived on site to diagnose a range with a door that is not opening and closing properly. Found right side hinge broken. Replaced hinge and tested unit. Found all is functioning properly at this time.
Near Canyon Lake, TX 78133
Chase
Job Details:
03/12/2020
COOKTOP JENN-AIR JIC4736HB
Arrived on site. Replaced new cooktop. Model JIC4736HB serial XD93701306. Tested all functions of cooktop. All checks hood. Job complete
Near Austin, TX 78726
Tyler B.
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS00
"Arrived to inspect unit with freezer frosted over after repair. Found right side slide was not locked and and came out of slot, was able to clear ice and correct all slides and tested properly"
Near Round Rock, TX 78665
Al
Job Details:
03/12/2020
REFRIGERATOR GE GFE28GMKDES
"Arrived to inspect refrigerator cooling issues.Found the compressor was extremely hot to the touch and the condenser fan was blowing, but was covered in debris.I cleared the debris buildup.Customer had another service company out approximately 2 weeks ago and the technician advised the unit will need more Freon.It is my belief the unit will need a sealed system repair and all parts needed to complete.Ordering research for required parts (ie compressor, dye drier, access valve and dye.Also ordering sealed system tech and authorization.Office to reschedule with customer for return service.Needs more work.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 RESEARCH (COMPRESSOR, ACCESS VALVE AND DYE DRIER (GE))"
Near Elgin, TX 78621
Andy
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found failed ice dispenser motor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Buda, TX 78610
Jacob
Job Details:
03/12/2020
DRYER WHIRLPOOL WED5620HW0
Arrived onsite for unit making rattling noises. Tested unit. Found that back wall plate on unit was rattling against side wall unit. Put pad in between the walls. Tested unit. Unit test good. Job complete
Near New Braunfels, TX 78132
Richard
Job Details:
03/12/2020
ICE MACHINE WHIRLPOOL KUIX305ESS1
Arrived onsite for the ice machine making too much ice. Ran diagnostics and found that the bin thermistor was bad. Replaced thermistor and ice machine tested good. Complete
Near Lakeway, TX 78734
Luis
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KRMF606ESS01
"Arrived on site for water leaking from icemaker valve while depressing water dispenser. Replaced valve and harness tested dispenser unit working as designed. Found upper leds not powering on checked harness no power,checked voltage at led control no power from led control. Ordering a new led control ; ordrng 1 W10804160 (LED CONTROL)"
Near Cedar Park, TX 78613
Lou
Job Details:
03/12/2020
ICE MACHINE WHIRLPOOL KUID308ESS1
"arrived on site to inspect ice machine making too much ice. Upon further inspection, I found the unit turned off and the tub full of ice. I removed some of the ice and test3d the thermistor and found it open. I removed and replaced the thermistor and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near , TX 78132
Richard
Job Details:
03/12/2020
OVEN WHIRLPOOL WOS51EC0HS01
Arrived onsite for the for the oven console not working properly. Replaced console that was ordered and oven tested fine. Complete
Near Del Valle, TX 78617
Jacob
Job Details:
03/12/2020
WASHER WHIRLPOOL WED8500DC4
Arrived onsite for unit making loud screeching noise. Tested unit. Found loud squeaking noise.; ordrng 1 W11246350 (housing)
Near San Marcos, TX 78666
Richard
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00
Arrived onsite for the refrigerator ice maker not working properly. During testing found that the ice maker did not reach the home position. Replaced ice maker and tested good. No leaks detected. Complete
Near Taylor, TX 76574
Andy
Job Details:
03/12/2020
DRYER WHIRLPOOL WGD4815EW2
Arrived on site to install previously diagnosed thrmst-fix. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Belton, TX 76513
Jonathan M
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
on site for a refrigerator that would not close. Inspected unit and work area. Customer advised the doors would not I called Techline and spoke to Bruce SR # 7727354911. He advised to check the deli draw harness and deli user interface. If either showed wear or improper connections, reattach or clean it up. If this did not work, replace them. I did not find any issue with moisture around the control. However, the customer said they have had water pour onto that interface several times while this issue has been going on. I checked the wire harness and found a few signs of wear but no tears or bad connections. Called Techline back and spoke to Rick (same SR#). He advised to order both harness and control.; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)"
Near Austin, TX 78758
Tyler B.
Job Details:
03/12/2020
RANGE WHIRLPOOL WEE510S0FS2
"Arrived to inspect unit with loose panel. Found panel completely off unit. Found tech did not swap over brake from old panel, tried to help on with cosmetic screws, unit will need brackets to repair ; ordrng 1 CNOTE (OFFICE RS) and 1 W10547960 (endcap-pnl) and 1 W10547961 (endcap-pnl) and 4 W11245710 (screw)s"
Near Austin, TX 78727
Luis
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KRFF305ESS02
Arrived on site for no light in freezer. Found ice stuck in switch due to gap at freezer door seal,remolded freezer door seal,removed ice build up tested light switch led is working,closed freezer door,gasket sealing to cabinet correctly"
Near Buda, TX 78610
Robert
Job Details:
03/12/2020
WASHER AMANA NTW4516FW3
Arrived on job to replace valve. After replacement test operation both hot and cold working properly. No leaks detected at time of service.
Near Waco, TX 76706
Jonathan M
Job Details:
03/12/2020
DRYER WHIRLPOOL WED4950HW0
"Arrived on site for dryer that was not heating.Inspected unit and work area. Tested unit and a time dry cycle on high heat. Unit would not heat. Tested voltage at terminal block and found 127.5 V from L1 to ground, 127.5 V from L2 to ground, but .936 V going from L1 to L2. Advised customer this was an electrical issue and she would need an electrician to come fix her electrical problem. I checked her thermal fuse, cut off, and element and found the fuse open. Replaced fuse and customer will have an electrician out ASAP. Call complete."
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/12/2020
RANGE WHIRLPOOL WFG550S0HZ0
Arrived on site for range back burners going off on low setting. Inspected unit and found both burner heads warped and when on low loosing gas. Removed failed burner heads and installed new. Tested all other operations. All tested good.
Near Bell, TX 76504
Jonathan M
Job Details:
03/12/2020
DRYER WHIRLPOOL NED4655EW1
"Arrived on site for dryer that would not heat. Inspected unit and work area. Tested dryer in a regular high heat cycle and found no heat. Tested voltage at the wall and found 123.8 V going from El one to ground. Tested voltage going from L2 to ground and found 123.7 V. When testing from L1 to L2, found 0 V. Advised customer to have an electrician come out to fix her plug."
Near Austin, TX 78746
Kevin
Job Details:
03/12/2020
WASHER LG WT1101CW
"Arrived on site and customer is experiencing 0E error codes during wash cycle. called LG tech line, they tested all components in washer and could not recommend any one item that’s causing the problem. Advise customer that all parts related to pressure system are possibilities.
Near Austin, TX 78741
Robert
Job Details:
03/12/2020
WASHER WHIRLPOOL WFW5620HW0
Arrived on job for complaints of not draining. Unable to recreate error. No leaks detected at time of service.
Near Austin, TX 78737
Luis
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
"Arrived on site for water dispenser issues. Diagnosed fresh food items freezing and reservoir tank freezing,replaced fresh food temperature thermistor and ui control,ran diagnostics changed,defrost setting to basic; used 1 W10316760 (THERMISOR) from stock"
Near Round Rock, TX 78665
Al
Job Details:
03/12/2020
COOKTOP WHIRLPOOL WCG55US6HS00
Arrived to install previously ordered parts.Installed torx screws and tested unit and all burners work properly.Job complete
Near Leander, TX 78641
Lou
Job Details:
03/12/2020
DRYER KENMORE 110.6513241
"arrived on site to install previously diagnosed and ordered part. Due to the thermal cutoff failing, I removed and replaced the cutoff and tested the unit. It is operating/heating as designed. I tested airflow in the unit with the vent tube connected and the unit failed. I removed the vent hose at the back of the unit and retested and the unit passed. I demonstrated to the customer how the testing worked. I recommended that the customer have someone check the venting and have it cleaned due to lack of airflow. Lint cleaned from the unit. Job completed."
Near Taylor, TX 76574
Andy
Job Details:
03/12/2020
DRYER AMANA NED4655EW1
"Arrived on site for dryer not heating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. Also found air flow restriction, instructed customer on vent cleaning. No other repairs are needed at this time."
Near , TX 78640
Robert
Job Details:
03/12/2020
MICROWAVE WHIRLPOOL WMH32519FS
Arrived on job to replace control. After replacement test operation got code F4E4 humidity sensor. Ran diagnostics and confirmed error code. ; ordrng 1 W10833858 (sensor)
Near San Marcos, TX 78666
Richard
Job Details:
03/12/2020
COOKTOP FRIGIDAIRE E36GC70
Arrived onsite for the oven burner not working properly. During testing found that the RF burner cap was not installed properly. Installed burner cap correctly and oven tested good. And no leaks. Was not able to get a picture of the model and serial number because the cooktop was bolted to the countertop and there was ply wood underneath the cooktop covering the bottom of the cooktop.
Near Georgetown, TX 78628
Jonathan S
Job Details:
03/12/2020
RANGE WHIRLPOOL WFG530S0ES0
"Arrived on site to install previous diagnosed parts. Removed failed regulator and installed new. Removed failed bake igniter and installed new. Turned gas on to unit. Tested all burners and checked for possible gas leak with gas detector liquid and gas sensor. All tested good, no gas detected.
Near Waco, TX 76705
Jonathan M
Job Details:
03/12/2020
RANGE KITCHENAID KDRP463LSS08
"Arrived on site for range that would not display. Inspected unit and work area. Customer advised that they had a repair similar to this done in October and they had replaced a fuse that was the problem. Remove front panel and tested fuse. Fuse read open so I replaced it. Reassembled all parts and and unit still would not turn on. Advised customer we would need to order electronic control and control panel.
Near Elgin, TX 78621
Andy
Job Details:
03/12/2020
DRYER AMANA NED4655EW1
Arrived on site for dryer not starting cycle. Upon arrival customer informed that issue is unit will not heat. Tested voltage at unit and found improper voltage coming in from house. Instructed customer to have electrician come fix voltage issues and on use and care and practice for best performance. Left unit unplugged for safety. No repairs are needed at this time.
Near Georgetown, TX 78628
Al
Job Details:
03/12/2020
OVEN WHIRLPOOL WOS51EC0HS01
Arrived to inspect wall oven not heating.Confirmed the complaint and removed and replaced he control.Tested the unit and unit tested as designed.Job complete.
Near Horseshoe Bay, TX 78657
James
Job Details:
03/12/2020
WASHER LG WT5270CW
Arrived on site and tested operation. Found customer had drained water out. Ran diagnostics and found long drain error. Tested drain pump and found to be good. Found pressure hose had come loose. Secured pressure hose and tested operation. Found unit working properly but has a lot of scale build up. Recommended customer run tub clean with washing machine cleaner to remove scale build up in tub. Job complete
Near Leander, TX 78641
Lou
Job Details:
03/12/2020
WASHER MAYTAG MVWC465HW2
"arrived on site to install previously diagnosed and ordered part. Due to the sensor tube being torn, I removed and replaced the tube and calibrated the unit. Tested the unit in diagnostics ad the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78727
Tyler B.
Job Details:
03/12/2020
DRYER WHIRLPOOL LGC6646AQ2
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/12/2020
VENTHOOD WHIRLPOOL WVU37UC6FS0
Arrived on site for venthood when on medium speed unit will run on high and vice versa. Gained access to control and compared to wire diagram. Found grey and red wire in wrong pin. Corrected wiring and assembled unit. Tested all operations. All tested good.
Near Austin, TX 78737
Brandon
Job Details:
03/12/2020
REFRIGERATOR LG LFX31925ST/00
"Arrived on site for customer complaint of ice maker broken, I replaced ice maker, unit tested good.
Near Leander, TX 78641
Lou
Job Details:
03/12/2020
WASHER MAYTAG MHW5630HC0
"arrived on site to inspect washer not turning off. Upon further inspection, I placed the unit in diagnostics showing error codes F0E5 & F5E2. Cleared the codes and continued with testing. Unit operated as designed. I removed the back cover and found the right rear shock pin had come loose and the shock was not attached to the unit. I reattached it and retested and again the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78746
Luis
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KBSN608ESS01
"Arrived on site for failed compressor and leak leak at evaporator. Replaced compressor,evaporator and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Near Killeen, TX 76549
Al
Job Details:
03/12/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD
Arrived to inspect ice maker not producing ice.Confirmed the complaint and ran diagnostics and found the ice maker to be defective.Removed and replaced it.Reassembled told customer to wait approximately 24 hours for ice production.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78628
Jonathan S
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site for refrigerator mullion not latching when right door is opened, then opening left door slowly, closing right door then attempting to close left door mullion will hit right door. Found all other door combinations will work. Called tech support and spoke with Dave. He stated to replace divot block and add shims to back left to get mullion with 1/8th of inch from bottom of liner. (Sr# 7727241196). ; ordrng 1 LEVELINGSHIMS (SHIMS) and 1 W11025614 (MULLION) and 1 WPW10344432 (PIVOT BLOCK)"
Near Austin, TX 78746
Luis
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00
Ordering control and thermistor ; ordrng 1 W10838965 (THERMISTOR ) and 1 W11353813 (CONTROL)
Near Kyle, TX 78640
Robert
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
"Arrived on job to replace ice container and door ice. After replacement test operation, no leaks detected at time of service."
Near Kingsland, TX 78639
James
Job Details:
03/12/2020
ICE MACHINE KITCHENAID KUIC18NNTS1
Arrived on site and found unit full of ice and functioning properly. Customer asked if I would mix the cleaner and start a cleaning cycle. Customer emptied ice and I mixed solution and started a cleaning cycle. Unit tests good. Job complete
Near Georgetown, TX 78633
Jonathan S
Job Details:
03/12/2020
DISHWASHER KITCHENAID KDTE234GPS0
Arrived on site for to install previous diagnosed part. Gained access to to tracks. Removed tracks and installed new. Found rack hard to roll out and found shelf warped. Will need to replace shelf to correct. Returning with tracks on hand. ; ordrng 1 W10913628 (TRACK) and 1 W10914507 (TRACK) and 1 W11027154 (SHELF)
Near Austin, TX 78723
Jacob
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00
Arrived onsite for unit not dispensing water properly. Tested unit. Found no issues at this time. Customer may call back if any issues occur. No issues at this time. Job complete
Near Austin, TX 78748
Kevin
Job Details:
03/12/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA
Arrived on site and inspected freezer and found ice buildup, icemaker is also not operating. Took several pictures spoke with Frigidaire techline and they recommended replacing machine harness.; ordrng 1 808165201 (harness)"