Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8219 customer reviews

James C.

James C.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site and found dispenser door would not latch. I found spring has broken and housing damaged where spring clips in. Installed new dispenser and tested operation. Unit tests good. Job complete

Near Loma Ln, Marble Falls, TX 78654
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site and found customer is experiencing time jumping, not staying connected to Wi-Fi, and other general overall functions not working correctly. Spoke with tech line and they said this is all due to a software update that is needed, software update has not been finalized yet and may not be until December. Until this time oven is expected to not work properly SR7726232796"

Near Brentwood Dr, Austin, TX 78737
Dylan  T.

Dylan T.

WASHER MAYTAG MVWX655DW1 Arrived on site customer complaint was unit would leak underneath the unit Found the drain pump was leaking replace the part ran the unit no leaks all lines are dry

Near Montrose Cir, Belton, TX 76513
James C.

James C.

REFRIGERATOR KITCHENAID KSSO42QTX04 Arrived on site and tested operation. Customer stated that the ice does not drop into ice bin. I found ice maker turned off and turned it back on. Ice maker began to cycle and dropped all ice cubes into bin. Tested dispenser and found ice dispensing properly. All functions test good at time of service. Job complete.

Near Matern Ct, Horseshoe Bay, TX 78657
James C.

James C.

VENTHOOD WHIRLPOOL UXL6036YSS0 Arrived on site and tested operation. I found high speed selection is not functioning. Tested switches and found to be good. Tested continuity of motor and found resistances out of range for the windings. Called tech line and spoke to Bruce #7726226448. Issue with fan may be in the wiring to the motor. Blowers are installed in the attic and third party will have to verify wiring at blower

Near W Reed Park Rd, Jonestown, TX 78645
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for no cool condition. Found that the unit has no cooling capacity at all. Removed and replaced failed compressor. No water is hooked up to this unit. Unit will need ample time to reach normal operating temperatures.

Near Welch St, Taylor, TX 76574
Thomas L.

Thomas L.

DISHWASHER GE GDT695SGJ2BB Arrived on site for unit leaking water. Found that the main wash motor is leaking. The leak has ruined the insulation at the front of the unit and the customer would like that to be replaced as well as the pump; ordrng 1 WD01X23983 (INSULATION)

Near Rio Grande Loop, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and found control panel is unresponsive, replaced control panel and all function has returned to washer no water leaks from connections at time of service, job complete. see sticky note"

Near Rockbridge Terrace, Austin, TX 78741
Wesley P.

Wesley P.

DISHWASHER IKEA IUD8500BX0 Arrived onnsite for DW sump and motor. Repaired leak from diverter valve. Unit is now operating as designed.

Near Speedway, Austin, TX 78751
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice maker and tested and it operated as designed. No water leaks observed during service, job completed."

Near Laceflower Ln, Leander, TX 78641
James C.

James C.

REFRIGERATOR KITCHENAID KBFS20EVMS8 Arrived on site and installed new ice maker and harness. Tested operation and found unit working properly. Instructed customer that the first 2 ice cycles should be tossed out before using ice. Job complete.

Near Hi Cir S, Horseshoe Bay, TX 78657
Richard P.

Richard P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven time jumping 5mins a week. Called tech line and they stated not to replace any parts and that they are coming out with a new software update. But tech line has no idea when it will come out. Tech line also stated that there will be a service pointer coming out as well about the time jump issue. At this point there is nothing we can do to fix the issue. Complete.

Near Chinkapin Trail, , TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Arrived on site to install previous diagnosed part. Removed failed damper control and installed new. Tested unit, all tested good. No water leaks present.

Near Ramada Trail, Georgetown, TX 78628
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Arrived on site for no power to dishwasher . Checked outlet ,got good voltage . Found power cord wasn’t installed properly , one of the wires had fallen out of nut . Reconnected and checked other lead . Both are making euchre contact . Ran diagnostics test . All checked normal . No water leaks detected at time of service .job complete ."

Near Iron Rail Terrace, Pflugerville, TX 78664
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and replaced dented door. All checks good.

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived on site for temp issues .found frost building up in freezer . Will need to order both sliders door not closing properly . No water racks detected at time of service . Please call to set return .; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)

Near Berkman Dr, Austin, TX 78723
James C.

James C.

REFRIGERATOR MAYTAG MFI2568AEB Arrived on site and installed new control and washer. Tested operation and found unit working properly and only needed one washer to raise door to proper height. Job complete

Near Rock Canyon Cove, Marble Falls, TX 78654
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC48QTS00 Arrived on site for refrigerator not operating properly. Tested and inspected unit and found failed inverter. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Kollmeyer Cir, Austin, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace fresh food fan motor with harness, unit tested good after replacing part.

Near Polo Club Dr, Austin, TX 78737
Richard P.

Richard P.

DISHWASHER AMANA ADB1400AGS1 Arrived onsite for the dishwasher door not closing properly. Upon inspection found no issues with the door. Both springs and plastic clips are good and in place. There is no door noise when opening and shutting the door. Tested dishwasher and works good and no leaks coming from the door. Dishwasher is working to manufacture specs. Complete.

Near Garrett Way, Canyon Lake, TX 78133
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to inspect dishwasher not drying properly.Ran diagnostics test mode and all checked as designed.Customer instructed on purging the hot water and use of rinse agent for better drying results.Unit works as designed.All water lines were dry at the time of service.Job complete

Near Spanish Foal Trail, Georgetown, TX 78626
Paul R.

Paul R.

REFRIGERATOR LG LFXS29766S/01 "Arrived onsite for the refrigerator freezing product in the RC, the fan constantly running, and the lights not turning off in the RC. Mr stated the ice and water dispensers are not working either. I checked the door switch circuit for the RC at the main control and found the door switches not working correctly. This was also causing the dispensers and the fans to not function correctly. Mr had replaced the right side reed switch. I tested the circuits at the door switches using a magnet and the switches worked as designed. I remounted the left side hinge cover correctly and the lights worked properly. I did a power reset on the controls and tested the unit. The fans, lights, and dispenser functions were all working as designed.

Near Diego Ct, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no cool. Compressor not running,fans running,removed unit from enclosure found clicking noise from relays on main control,installed a new main control. Clicking noise no longer present fans running compressor is not powering on,checked windings found all windings reading different run to start 08,run to com 26 and start to com 14 diagnosed failed compressor. Ordering a new compressor assembly and Orion Incase Orion hat comes with compressor is wrong. Job will need 2HRS; ordrng 1 2HRSFORREPAIRS (2 HRS FOR REPAIRS ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W11025999 (COMPRESSOR ) and 1 W11336586 (CONTROL ORION) and 1 W11336586 (DRIER)"

Near Goeth Cir, Austin, TX 78746
Richard P.

Richard P.

REFRIGERATOR IKEA IX5BBEXDS01 Arrived onsite for refrigerator door making a noise when opening. Installed new right hand door and door tested good and noise is gone. Complete.

Near Inspiration Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for customer complaint of unit frosting inside freezer section. Found evidence of door being cracked open, customer stated it happened after they got the ice out and left for a camping trip and when they returned they noticed the frost. Instructed customer to defrost unit for 24 hours with doors open.

Near Anfield Cir, Lakeway, TX 78738
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite for the refrigerator temperature issue. Customer stated that everything went back to normal on Saturday. Ice maker started to make ice and refrigerator is cooling. Upon inspection found that the ice maker is making good ice and check temps. Refrigerator temp reading 37.5 degrees and freezer reading 2.5 degrees. The temperature issue has been resolved at this point. Advised customer to monitor. Complete.

Near W Coll St, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite to install new parts ordered. Installed new left hand door and transferred all dispenser components and UI. And replaced ice maker. Door tested good and ice maker did a harvest and filled. Complete

Near Trail Ridge Dr, Canyon Lake, TX 78133
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site,replaced wrapper . Reinstalled MW . Job complete ."

Near Henry A Wallace Ln, Manor, TX 78653
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017AS4

Near Ledesma Rd, Austin, TX 78721
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to replace sealed system components for refrigerator. Replaced compressor, access valve, and filter dryer. Tested unit and found compressor started and ran and unit held vacuum during repair. No further repairs are needed and no leaks were found at time of service."

Near Domain Dr, Austin, TX 78758
Jonathan  S.

Jonathan S.

MICROWAVE GE PT970SR2SS Arrived on site for microwave combo unit not heating. Customer stated that turntable would not turn and will not heat. Performed diagnostics mode and tested switches assembly. Found monitor switch stuck in closed position. Removed switch and found spring worn and not raising button in switch. Removed failed switch and installed new. Assembled unit and tested operation. All tested good.

Near Brentwood Dr, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for refrigerator leaking water. Tested and inspected unit and found failed drain tube. Removed failed part and replaced with new. Removed all ice buildup from unit. Tested unit and all operations are normal. No water leaks present at time of service.

Near Cinca Terra Dr, Austin, TX 78738
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of doors not level. Customer also noticed dent in left refrigerator door took pictures. ; ordrng 1 W10815695 (dor-fip ss) and 1 W11163783 (CLOSER)

Near Doswell Cove, Austin, TX 78739
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher leaking. Inspected unit and work area. Removed toe Plate and found water on left hand corner and insulation was wet. Inspected spray arms and found no separation and minor blockage on spray holes. Removed door panel and found no signs of water inside door. Performed diagnostics mode and monitored test cycle. Ran through a normal wash cycle and monitored rinse and wash cycle and found unit did not leak at time of service. Spoke with customer on possibles of leaks. At time of service unit tested good and no water leaks detected.

Near Seminole Canyon Dr, Georgetown, TX 78628
Luis M.

Luis M.

BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived on site for no power issues. Ran diagnostics with tech support per tech support need to replace pumps and flow meter order all recommended parts per tech support File #7726233325; ordrng 1 W10661079 (PUMP) and 1 W10661084 (METER) and 1 W10661744 (REGULATOR) and 1 W10661794 (VALVE)

Near Smarty Jones Ave, Dripping Springs, TX 78620
Andy  B.

Andy B.

WASHER KENMORE 11047798800 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Azure Shores Ct, Austin, TX 78732
Wesley P.

Wesley P.

WASHER MAYTAG MVWX655DW1 Arrived on site and found good suspension and straight shaft. Found basket warped. Replaced basket and unit now operating as designed. All checks good. Advised customer on repair.

Near Enfield Rd, Austin, TX 78703
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JS42PPDUDB01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. ;

Near Azure Shores Ct, Austin, TX 78732
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor, evaporator, filter drier, and installed a service tap. I charged the refrigerant system with 4.8 oz’s of R134A. I tested the unit and found it working as designed. Call complete."

Near Family Cir, Hutto, TX 78634
James C.

James C.

FREEZER FRIGIDAIRE fffh21f4qw0 Arrived on site and tested operation. I found temp at top of unit is 61 degrees and 30 degrees at the bottom. Removed lower drawer and found that the evaporator is completely frozen over. Unit will need to thaw due to the amount of ice build up at the bottom of the evaporator and unit. I will return with the parts to correct defrost issue.

Near Travis Peak Trail, Marble Falls, TX 78654
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.

Near Guemal Rd, Buda, TX 78610
Lou S.

Lou S.

DISHWASHER GE CDT845P2N1S1 "arrived on site to inspect dishwasher not completing cycles. Upon further inspection, I placed the unit in diagnostics and checked for error codes and there were none. I continued with testing and the unit operated as designed. When I went to drain the water from the tub, the drain pump sounded as if it were grinding and it wasn’t draining the water out. I am ordering the drain pump and scheduled return service I us3d my wet vac to get the water out of the unit. No water leaks observed during service.; ordrng 1 WD19X25461 (DRAIN PUMP ASM )"

Near Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 "arrived on site to install previously diagnosed and ordered parts. Per previous tech diagnosis, I removed and replaced the UI control and both RC door gaskets. Using my heat gun, I shaped the gaskets and verified they were sealing properly. Unit is operating as designed. No water leaks observed during service, job completed."

Near Vanner Path, Georgetown, TX 78626
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Sr# 7726228856. and they stated to replace the compressor. Ordering compressor and dryer. Sealed system tech needed for repair. 2HR needed for repair. Also customer was having issues with the lights not coming on in the freezer and refrigerator. Upon inspection of the led module in the freezer found that the light was barely working. I replaced the led control board and led lights tested good and working good. Light issue has been resolved. ; ordrng 1 CNOTE (SEALED SYSTEM TECH NEEDED FOR REPAIR ) and 1 CNOTE (2HR IS NEEDED FOR REPAIR. ) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)

Near Park Bend Dr, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for compressor failure. Powered unit on compressor not powering on,checked cordon control that is included with compressor,wrong Orion control harness’ do not match ordering Orion control job will need 2 hrs for repairs; ordrng 1 2HRSFORREPAIR (2 HRS FOR REPAIRS ) and 1 W11336586 (CONTROL ORION)"

Near W 30th 1/2 St, Austin, TX 78705
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW7500GC2 "Arrived on site for washer intermittently not allowing to start cycle. Performed diagnostics mode and found fau,t code F5-E1 lid lock fault. Performed encoder test and all keys passed. Found failed door latch.

Near Schuster Ct, Georgetown, TX 78626
Lou S.

Lou S.

REFRIGERATOR LG LFXS24623W/00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I checked temps in the FC=63 degrees & RC=64 degrees. I removed the Evap cover and found the evaporator dry with no frost pattern. Verified the functions of the fans. Checked amp reading to the compressor and found it to have .41amps. I completed the sealed system checklist and advised the customer of my findings. I am ordering the compressor, access valve, drier, CNOTE-JIG & CNOTE-2HR JOB. Office to schedule return service. No water leaks observed during service.; ordrng 1 4J00977P (ACCESS PIPE) and 1 5851JA2008V (DRIER ASSEMBLY ) and 1 ADH73150210 (DRYER) and 1 CNOTE (JIG) and 1 CNOTE (2HR JOB) and 1 TCA38091801 (COMPRESSOR ASSEMBLY ) and 1 TJ90SF8404 (ACCESS VALVE )"

Near Sunset Hollow, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR MAYTAG MSD2756GEB Arrived on site for refrigerator tripping breaker. Found that unit is on GFCI outlet and that unit works properly with plugged into non GFCI outlet. Informed customer that it is not recommended that unit be plugged into GFCI outlet or outlet with GFCI breaker.. No water leaks present at time of service.

Near Lakeway Blvd, Austin, TX 78734
Al R.

Al R.

REFRIGERATOR KITCHENAID KBFC42FTS02 "Arrived to inspect built in refrigerator temperature issues.Took off top cover and exposed the compressor that was running non stop.The compressor was burning hot to the touch.Did the SS checklist and called CS to approve the findings of the diagnoses.CS assisted me in ordering the necessary parts to complete the repair.Compressor, UV drier, access valve, 2 man, 4hours. ordrng 1 CNOTE (2MAN) and 1 CNOTE (4HOURS) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 W10841139 (COMPRESSOR )"

Near Stillwood Cir, Killeen, TX 76543
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Arrived on site and tested operation. I found ice maker is stripped and not able to fully cycle. Unit will need new ice maker to repair. ; ordrng 1 241798231 (ICE MAKER )

Near Pecan Ln, Cottonwood Shores, TX 78657
Dylan  T.

Dylan T.

DRYER MAYTAG MEDB835DW4 Arrived on site customer complaint was dryer will not start at all found it to be both overload relays and replace the main control board because it would not cycle on and off properly put my thermometer in the dryer it was only getting down to about 170 when he would heat up all the dryer vent hose off call down to about 130 call customer she has obstruction in the vent or her vent hose was getting crushed because it was too long

Near Mitchell Dr, Temple, TX 76501
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG525S0HZ1 Arrived on site for valve knob not turning .found left rear valve not turning . No gas leaks detected at time of service . Ordering correct valve . Please call customer to set return .; ordrng 1 WPW10247744 (valve-brnr RIGHT REAR )

Near Betty Cook Dr, Austin, TX 78723
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFT2771XEM1 Arrived on job for complaints of no ice. Ran diagnostics and water fill test failed. ; ordrng 1 WPW10270395 (valve)

Near E Slaughter Ln, Austin, TX 78744
Clif L.

Clif L.

WASHER WHIRLPOOL WFW3090JW0 Arrived on site tonight no say washing machine that is not completing cycles. Tested unit and found timer control and UA control both failed. Both parts will need to be replaced to complete repairs. Office will need to set return appointment due to part availability.; ordrng 1 W11334214 (TIMER)

Near Esperanza Crossing, Austin, TX 78758
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC75EC0HS03 "Arrived on site for oven combo unit getting error code F6-E0. Performed diagnostics mode and confirmed error. Found error code F6-E0 lost communication and F4-E1 cavity sensor error. Found when opening microwave door unit would start humming. Pulled unit and gained access to microwave control and found when opening door found microwave control send 120 volts to transformer. Called tech support and spoke with Steve (SR#7726225554). Will need to replace microwave control. Will need 2nd man, due to height of insulation and unit is setting on leveling boards. Office to schedule appointment when ETA is available for parts.; ordrng 1 SEENOTE (2 MEN AND OFF TO SCH) and 1 W11033422 (INTERLOCK) and 1 W11325603 (MICROWAVE CONTROL)"

Near Positano Pass, , TX 78641
Lou S.

Lou S.

REFRIGERATOR GE ZISB480DRG "arrived on site to inspect refrigerator no cool. Upon further inspection, customer advised that they left the FC door open and it frosted up inside the FC section causing the RC to not cool. Customer advised that they turned the unit off to allow the unit to defrost and reset and when I arrived, the unit was turned off and all items removed. Customer advised that they attempted to cancel the call before I arrived. Customer turned the power back on to the unit and it began to cool as designed. I advised the customer that should another issue come up to call it in and we would come back. No water leaks observed during service, job completed."

Near Debora Dr, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR FRIGIDAIRE FFSS2325TE

Near King George Dr, Austin, TX 78745
Lou S.

Lou S.

RANGE WHIRLPOOL WEE510S0FS2 "arrived on site to inspect range door damage. Upon further inspection, i found the door handle and vent trim off of the door and the outer door glass taped to the inner door liner. I found damage to the inner door frame and both the let & right door trim pieces. Also found that the handle screws were missing. I am ordering the inner door liner, handle, vent trim, both trim pieces, and screws for the handle, inner door liner and outer door glass. Office to schedule return service and schedule with ticket #238013 as they are in the same section of the apartment complex.; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 4 W10896982 (screw)s and 1 W11219379 (GLASS DOOR) and 1 WP9761344 (liner-door) and 4 WPW10031790 (screw)s and 6 WPW10200660 (screw)s and 1 WPW10310922 (trim-vent) and 2 WPW10410341 (spacer)s and 1 WPW10618239 (hndle-door)"

Near C-bar Ranch Trail, Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for “ice collecting under drawer” complaint. Inspected unit and found freezer door handle with stripped and missing screws. Door issues will persist if handle is not replaced. Ordering new door handle.No leaks detected, at time of service.; ordrng 1 W11045125 (handle)"

Near Diamondleaf Bend, Austin, TX 78724
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived on site and inspected refrigerator and found ice production is good but cubes are small and are all fused together. Took one picture. Spoke with tech line and they said this is usually due to low water pressure. Found water from the dispenser pressure is also low. Water from source and leaving valve on the rear of the fridge has good pressure. Customer is not using filters due to an RO system. Tech line recommended replacing the filter housing and possibly the valve pressure is being lost somewhere inside the refrigerator SR7726224574; ordrng 1 W11024083 (housing) and 1 W11189600 (FILTER BRACKET) and 1 W11194380 (DUAL VALVE)

Near Hopping Peach Cv, San Marcos, TX 78666
Al R.

Al R.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived to inspect glass door issues.Confirmed the door is looser than usual.Will need new glass door, handle and name plate to complete repair.Doo was damaged in box.Needs more work ; ordrng 1 W10894054 (HANDLE ) and 1 W11176456 (GLASS DOOR )"

Near Spanish Foal Trail, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit not cleaning dishes correctly. Test unit and found unit over sudsing and bottom and top spray arms clogged. Cleaned spray arms test and removed suds test unit and unit test good job complete no leaks present at this time. Advised customer to clean unit with vinegar to remove calcium build up.

Near Viridian Way, Austin, TX 78739
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW0 Arrived onsite for customer complaint of top load washer making loud grinding noises. Spin wash basket and found gearcase grinding. Removed and replaced gearcase. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service.

Near Waterford Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator door light staying on. At time of service light was off. Inspected unit and work area. Found deli control not working. Gained access to control and found corrosion and broken wire inside door (see SD-QUICKPIC). Will need to replace deli drawer, deli control and returning with harness. ; ordrng 1 SEENOTE (OFF TO SCH) and 1 W10815669/STAINLESS (LEFT DELI DRAWER FRONT) and 1 W11170612 (DELI DRAWER HARNESS )"

Near Rocroi Dr, Georgetown, TX 78626
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose a dishwasher that was not drying efficiently. Examined dishes and found most to be relatively dry, with condensation noted on the roof of the tub, and also around the vent. Called tech like and spoke to David SR7726212874. With no error codes present and Heater working fine, there is no further action to be taken. Checked water at the tap and it did not feel very hot, warm at best. Advised customer to wipe the walls down with rinse aid on a paper towel, and to increase the houses hot water temp. Per tech line the unit is working as designed."

Near Round Rock, TX 78681
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite and found hair caught in between bellow and door liner. Advised that this can cause water Channels. Advised on preventative maintenance.

Near West Ave, Austin, TX 78705
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFHS2313LS4 Arrived on site for refrigerator not cooling and beeping. Customer was not home but allowed approved access. Tested and inspected unit and found failed start relay No water leaks present at time of service.; ordrng 1 241707718 (START RELAY) and 1 SEENOTE (COLLECT SERVICE FEE ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Acorn Creek Trail, Austin, TX 78750
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for unit with no ice, found ice maker motor stuck, removed and replaced ice maker, upon bucket removal, bucket was jammed and will need replacement to complete repair ; ordrng 1 W11185686 (ice-contnr)"

Near Casanova Ave, Pflugerville, TX 78660
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite for unit door not closing, found door jamming and end of throw, found unit installed correctly, only way door would shut would have to remove gasket, tub mount were pushed forward causing issue, u it will need new tub to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 WPW10681506 (TUB)"

Near Atlanta Park Dr, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site to install door for refrigerator. Installed FC door and found top right corner dented. Door will need to be re-ordered and office will need to set a return date once shipping is known.; ordrng 1 LW10728959 (dor-fip)

Near Sierra Oaks, Austin, TX 78759
Robert J.

Robert J.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven light not working. Replaced socket and bulb to unit. Tested unit and found that the UI control board was not sending power to turn on light bulb ordered part #W11126814 office to reschedule ; ordrng 1 W11126814 (CONTROL )

Near Night Sky Cove, Lockhart, TX 78644
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG320M0BB2 Arrived on site for light bulb exploded when using oven. Customer stated that light had never workedPerformed diagnostics and gained access to light socket and found broken knob. Tested voltage to socket and found correct. Removed broken light bulb and installed new. Tested operation and all tested good. Called Whirlpool safety team and spoke with Breion. Received authorization for lightbulb and burner knob. ; ordrng 1 WPW10339442 (BURNER KNOB)

Near Cliffbrake Way, Georgetown, TX 78626
Kevin B.

Kevin B.

DRYER WHIRLPOOL MGDC215EW2 "Arrived on site and found motor pulley has failed and shredded belt. Motor is covered under 10 year warranty after replacement dryer is now operating normally, removed all lint from interior, job complete."

Near Magenta Ln, Austin, TX 78739
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and tested unit for leaks. I found reservoir has not been filled and water had not yet made it to the dispenser. I found water residue on dispenser paddle coming from ice chute. Cycled ice maker and found no water leaks from ice maker. Tested temps and found freezer at 1 degree and fresh food at 37. Unit tests good and no water leaks observed during testing. Unit is new construction and it’s possible that the unit was turned off and the ice produced had melted. Job complete

Near Continental Ave, Liberty Hill, TX 78642
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and tested operation. I found only top half of display working and not response from feature button or power buttons. Installed new console and tested. Unit tests good. Job complete

Near Liberty Hill, TX 78642
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for unit that will not complete cycles. Tested unit find multiple failures. There is power from the control to the wash motor however the wash motor has failed. There is a 71 failure code. The heating element is an open element. Will return to replace motor, element, and control. Water connections are dry.; ordrng 1 W10518394 (heater)"

Near Gentry Creek Ln, Georgetown, TX 78633
Al R.

Al R.

DRYER MAYTAG MEDB835DC4 "Arrived to install previously ordered parts.Removed and replaced the rollers, housing and wheel.Unit now operates as designed.Job complete"

Near Rose Cir, Harker Heights, TX 76548
Lou S.

Lou S.

WASHER LG WT5070CW

Near Leander, TX 78641
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on site to install previously diagnosed parts. Checked in with leasing office and was informed this unit is not having any issues and there is no service request. Resident says unit is working fine. No work performed. Call complete.

Near Stonelake Blvd, Austin, TX 78759
David  Z.

David Z.

WASHER LG WM3670HVA "Arrived on site to diagnose a noisy Washer. Performed diagnostics and heard very loud rumbling coming from unit when spinning. Removed back access panel and found what looked like rust / mud around the stater. Removed rotor and found bearing has been leaking and caused the stater to be covered in rust, and noise is a bad bearing.; ordrng 1 CNOTE (OFFICE NEEDS TO CONFIRM PARTS COVERAGE WTH LG WARRANTY. IF APPROVED NEED TO ORDER OUTER TUB, STATER AND ROTOR)"

Near Kingsway Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to inspect unit for sparking. The customer informed me that they put a paper plate with frozen vegetables in the microwave for approximately 20 seconds. Each time within 10 seconds to plate would flame up. The customer and I tried many many things and it would not duplicate the issue. I reported the issue to the safety team and spoke with Eric to document the file.

Near Terrace View, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Brand unit complex all units vacant. Arrived to unit for water leaking found fill tube extension not sitting inside icemaker fill cup to the side causing water to leak on freezer compartment floor during fill. Removed icemaker installed extension correctly to fill cup ran icemaker through a cycle water filled icemaker with no leaks.

Near Bastrop Hwy, Austin, TX 78741
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for door replacement, removed and replaced door, upon testing found dispenser light wouldn’t turn off, replaced panel and tested good"

Near Kingston Pl, Cedar Park, TX 78613
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to diagnose a microwave that was blowing grease on the cabinets above it. Performed diagnostics and found there is a tiny bit of backpressure coming out the front top vents. Checked the vent above the unit and found it is open and properly venting. Removed unit from the cabinet and removed the outer skin and checked the blower housing. Blower housing looks good. At this time,e all parts appear to be working as designed, but there does appear to be an abnormal grease buildup. Customer is dissatisfied with the fact there is this much grease and there is any back pressure at all. Advised that this isn’t a perfectly sealed unit, and there will be grease buildups. Customer wants the unit replaced.

Near Kolbo Dr, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerant leak at thermistor clip,found thermistor cracked. Removed evaporator installed a new evaporator and filter drier,replaced harness secured thermistor to correct location on suction line using foil tape and a zip,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on found cap tube plugging on inlet to evaporator due to moisture in system. Flushed system,replaced filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Austral Cove, Austin, TX 78739
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for unit getting too cold and fresh food section. Removed and replaced sticking damper door. All water connections are dry.

Near Belfalls Dr, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN MAYTAG MGS8800FZ0 Arrived on site to test unit for door not sitting correctly. Test unit and found broken hinges. Replaced both hinges test unit and unit test good job complete.

Near Caraway, Kyle, TX 78640
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to inspect unit that will not drain. Found unit to be totally inoperable. Removed power from unit and reconnected power to unit. Unit now tests correctly. No water leaks at this time.

Near Leonardo Dr, Hutto, TX 78665
Joseph C.

Joseph C.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site for “won’t finish wash” complaint. Inspected unit and found latch faulty(F5E2 error). Removed and replaced latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived onsite for the refrigerator that is not cooling correctly in either compartment. The unit was working when we arrived. Ms stated the unit does get cold enough but it will warm up at times and the food product in the freezer will thaw. From everything the customer was describing it sounded like the unit was staying in defrost to long. I replaced the control and the evaporator thermistor. The unit is working as designed at this time. Call complete.

Near Cerca Run, Georgetown, TX 78626
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL KSCS25INSS00 "Arrived on site for refrigerator possible water leak. Noted there is some floor damage from water and unit being moved by friends of customer. Customer signed waivers. Customer feels that unit might be leaking or that her cleaner is letting water under unit when mopping. Customer also stated that unit was moved out for 6 hours and put back in place to see if water would be under unit and there was none. Tested and inspected unit and found no signs of water leakage. Checked all water connections and were dry, checked inside of refrigerator and freezer for signs of water and found none checked water connection at wall with no leaks. Checked water and ice dispenser with no signs of leaking. Unit is operating properly with no signs of water leaks.

Near Blue Jay Dr, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found gapping in cabinet causing condensation around evaporator fan and noise issue. Gapping will need to be sealed with food grade silicone to complete repairs.; ordrng 1 WP482338 (adhesive)

Near Humphrey Dr, Austin, TX 78729
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Arrived on site and installed new fan motor with harness. Ran diagnostics and found unit is working properly. Instructed customer that the unit may take up 24 hours to cool to temp and 48 hours for ice production

Near Milestone Rd, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354EBS2 "arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics and tested. When the motor came on, it began to make a loud humming noise. I finished testing and the unit operated as designed other than the loud noise from the motor. I advised the customer that the sump/motor assembly would need to be replaced. No water leaks observed during service.; ordrng 1 W10805015 (pump&motor)"

Near Apple Springs Hollow, Leander, TX 78641
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice . Found recerc pump had failed . Replaced pump tested unit . All checked normal ,no water leaks detected at time of service .

Near Grosvener Ct, Austin, TX 78746
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KBFS25ECMS00 "Arrived on site to diagnose a refrigerator that was not cooling in either compartment. Performed sealed system checks, and found evaporator had no frost pattern. Only found ice in top right corner of Evap area around the lines. Checked amp draw and only saw .04a. When unit was unplugged compressor kicked immediately back on when plugged in. Unit requires sealed system repair. Performed checklist and submitted. Ordering WPW10143759 dryer, SF8404 access valve, W10507884 compressor, WPW10346415 condenser for sealed system. Office to reschedule with sealed system tech. ; ordrng 1 CNOTE (OFFICE TO RESHEDULE SEALED SYSTEM TECH) and 1 SF8404 (STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10346415 (condenser)"

Near Greenlawn Pkwy, Austin, TX 78757
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for unit leaking from dispenser, found plate not sealing with water under, replaced plate, also found upper back sweating and frost in freezer found unit to need adapter update , replaced ice maker in case of double filling.; ordrng 1 CNOTE (OFFICE RS ) and 1 W10864519 (adapter)"

Near Juniper Rim Rd, Leander, TX 78641
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for “oven not heating” complaint. Inspected unit and found control to be faulty. Removed and replaced control. Tested unit. Unit is performing as designed.

Near E Parmer Ln, Manor, TX 78653
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop burners not igniting. Upon further inspection, the customer advised that the front right burner was not igniting properly. I found that the burner cap was not sitting on the burner correctly. I adjusted the cap and tested and it ignited as designed. I found that the back left burner flame needed to be adjusted as it was too high in the low selection. When I attempted to adjust the flame, the flame would not adjust correctly. I advised the customer of my findings and am ordering the the back left burner valve(s No gas leaks detected during service.; ordrng 1 W10594392 (valve-gas) and 1 W11256503 (VALVE-GAS)"

Near Grey Mountain Pass, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "arrived on site to inspect refrigerator noises. Upon further inspection, I found that when the compressor comes on, the condenser coils vibrate loudly. Using the sealant prescreened for the call, I folded some of the sealant and placed it in between the coils and the bracket underneath the coils to provide a padding so the coil doesn’t vibrate on the bracket. Leveled the unit and then tested the unit and it operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Cedar Lake Blvd, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR MAYTAG MRT118FFFZ05 "Arrived on site for “sharp edges on doors” complaint. Inspected unit and found sharp edge on fresh foods door. Smoothed edge for customer and recommended soft rubber edging, from hardware supplier. Unit is performing as designed. No leaks detected, at time of service.

Near Greenwood Ave, Austin, TX 78721
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for hot surface light staying on. Inspected unit and work area. Found at time of service indicator light was off. Performed diagnostics mode and checked operation. Tested light and found indicator light turning off when unit cools down. All tested good.

Near N Mays St, Georgetown, TX 78626
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15NRXS0 Arrived on site to inspect unit per safety team. Reported findings to them. See pictures. Unit will need a power cord before anything can be diagnosed. Manufacturer is sending power cord to customer. Rescheduling 3 to 5 days due to manufacturers request.3912; ordrng 1 WPW10193296 (harness)

Near Timber Creek Cove, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue in fresh food found evaporator incased in ice diagnosed faulty evaporator thermistor. Defrosted evaporator replaced fan assembly that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Changed defrost setting to basic.

Near Sea Hero Pl, Austin, TX 78737
Lou S.

Lou S.

WASHER LG WT5070CW "arrived on site to inspect washer error code. Upon further inspection, I turned the power on to the unit and it showed no error codes. I placed the unit in diagnostics and tested and when the unit began to sense to agitate, it would make a loud grinding noise. When the washplate began to turn so when the grinding noise began. I stopped testing and tilted the unit back and found the rotor bolt was loose. I removed the bolt and removed the rotor and then placed the rotor back on and placed the bolt back on and tightened it. Retested the unit with customer present and the unit operated as designed. No water leaks observed during service, job completed."

Near Leander, TX 78641
David  Z.

David Z.

WASHER LG WT7300CV "Arrived on site to diagnose a washer that was not powering on. Performed diagnostics and checked voltage at wall, and found proper voltage. Traced it through cable and found voltage to control. No power going to UI. Ordering 1 CONTROL AND CONTROL Panel with unknown part numbers. Office to reschedule once parts info is attained. ; ordrng 1 UNKNOWN (CONTROL) and 1 UNKNOWN (CONTROL PANEL)"

Near Killingsworth Ln, Pflugerville, TX 78660
Scott  M.

Scott M.

OVEN WHIRLPOOL KOCE507ESS06

Near Mandeville Cir, Austin, TX 78750
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to install new parts ordered. Installed new ice door and mullion. Refrigerator tested good. Ice maker making good ice and no leaks detected. Complete

Near Curvatura, Canyon Lake, TX 78132
Paul R.

Paul R.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived onsite for the dishwasher with the rails breaking and rusted. I found the rails defective. I replaced the rails.

Near Derby Trail, Round Rock, TX 78681
Richard P.

Richard P.

WASHER WHIRLPOOL WTW8500DW0 Arrived onsite for the washer making a loud noise while spinning at high speed. Ran diagnostics and heard the noise. I spun the basket by hand and saw a wobble. Looked like a out of round basket or bent gear case shaft. Called tech line and they stated to replace basket and gear case again. Ordering parts.; ordrng 1 W10811956 (drum assy) and 1 W10811960 (spin

Near Napoli, New Braunfels, TX 78132
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519HV3 "Arrived on site for unit not venting, found motor bad. Replaced motor and tested good"

Near Creek Crest Way, Round Rock, TX 78664
Clif L.

Clif L.

DRYER WHIRLPOOL NED4655EW1 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found failed door switch. Replaced switch and tested unit. Found all is functioning properly at this time.

Near Beauchamp Square, Austin, TX 78729
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for unit not making ice. Ran diagnostics and found motor lost position, attempted to fill and failed due to frozen tube, activated heater via test and got no voltage. Unit will need control to complete repair ; ordrng 1 CNOTE (PART AUTHO ) and 1 W10843055 (cntrl-elec)"

Near Brambling Rd, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of unit leaking and sputtering when calling for water. Found filter was not sealing properly, advised customer to get new filter, and if problem continues will need reservoir and valve."

Near Montebello Rd, Austin, TX 78746
Kevin B.

Kevin B.

DRYER MAYTAG MEDB855DC4 "Arrived on site and found dryer is making a noise during operation, disassembled it and found clothing items causing fan to drag. Cleared clothing and noise has stopped. Took one picture no lint found in dryer at time of service, job complete"

Near Flint Rock Rd, Austin, TX 78738
Scott  M.

Scott M.

DRYER MAYTAG WGD4815EW1 "Arrived on site for no heat dryer . Found thermal fuse had blown . All other fuses, and thermostats checked good . Igniter element checked normal as well . Replaced fuse . Tested unit , unit is heating as designed . Did clean out some lint and change from unit . Job complete."

Near Bescott Dr, Austin, TX 78728
James C.

James C.

REFRIGERATOR LG LFXS30726S02 "Arrived on site and tested operation. I found compressor making a buzzing sound and gurgling. Temp in freezer at 21 degrees and fresh food at 46 degrees. I found fresh food evaporator sweating and freezer has partial frost pattern. Cycled unit with test button and found same result. Unit has failing compressor. Recovered refrigerant from system and installed new compressor, drier and stub. Updated software with jig. Vacuumed system to clear and test for leaks. Charged with 4.76oz 134a and tested operation. Unit tests good. Job complete"

Near Speed Horse, Liberty Hill, TX 78642
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDS03FTSS0 "Arrived on site for upper rack washing poorly . Customer stated unit was cleaning again but still wanted it looked at . Ran diagnostics cycle , all checked normal . No water leaks detected at time of service . Job complete .

Near Fireoak Dr, Austin, TX 78759
David  Z.

David Z.

MICROWAVE AMANA AMV2307PFS "Arrived on site to diagnose a microwave throwing an F1E4 error code. Performed diagnostics on unit and ,ensured voltages at the control relay and terminal. Voltages off brown wire should be 120v, and it was showing 0 at times. Replaced main control to correct issue at relay. Retested and after a couple tries issue presented itself again. Interlocks are showing good, but will return with them. Ordering harness as wire appears to be dropping voltage. Ordering W11300385 harness. ; ordrng 1 W11300385 (HARNESS)"

Near Old Peak Rd, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204EBL1 Arrived on site to test unit for unit leaking. Found leak coming from diverter motor. Will need to order new sump and motor WPW10605058 Will also need to order new retainers WPW10503548 x4. ; ordrng 4 WPW10503548 (RETAINERS )s and 1 WPW10605058 (SUMP AND MOTOR )

Near Richard Ln, Austin, TX 78703
Scott  M.

Scott M.

WASHER MAYTAG MHW5100DW0 "Please send hard copy for both bills bye mail.Arrived on site ,replaced drain pump . Ran diagnostics all checked normal . No water leaks detected at time of service .

Near Cameron Rd, Pflugerville, TX 78660
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived onsite for unit not drying . Ran diagnostics and found dispenser not working, removed and replaced dispenser and tested good."

Near Antioch Ave, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LFXC24726S/00 "Arrived on site for refrigerator not cooling. Performed diagnostics and checked temperature and found at ambient temperatures. Gained access to compressor and control. Tested voltage to compressor and found 115 volts, compressor should be running at between 150 to 180 volts with unit at ambient temperature. Will need to replace compressor, filter drier and add a access valve. ordrng 1 ADH73150210 (FILTER DRYER ) and 1 ADL73341415 (EVAPORATOR ) and 1 COMPRESSORKIT (COMPRESSOR KIT) and 1 TJ90SF8404 (ACCESS VALVE )"

Near Rio Azul Dr, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354ESS1 "arrived on site to inspect dishwasher dispenser not operating. Upon further inspection, I placed the unit in diagnostics showing no error codes. The dispensed water into the tub and when the motor was supposed to come on, it failed. I advanced through testing and the dispenser, drain pump, and element all operated as designed. I removed and replaced the sump/motor assembly and checked for leaks. Retested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Fort Cobb Way, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HW0 "arrived on job to test unit for not tumbling or spinning. Replaced ACU. Found that wire harness connection was broken. Ordering part #W11318751 and part #W10919932. Office to reschedule, request a 2 man job and 2hr ; ordrng 1 CNOTE (2 HR JOB) and 1 CNOTEINDESCRIPTION (2MAN) and 1 W10919932 (WIRE HARNESS ) and 1 W11318751 (WIRE HARNESS )"

Near Laguna Rio, Seguin, TX 78155
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 "Arrived to inspect unit issues, removed and replaced the latch.Calibrated and service tested the unit and unit began operating as designed.All water lines were dry at the time of service.Job complete"

Near Pomegranate Dr, Harker Heights, TX 76548
Richard P.

Richard P.

DRYER WHIRLPOOL WED5620HW0 Arrived onsite for the dryer not turning on at all. Found that the dryer is not turning on at all. Checked for voltage and found that there is only 125VAC being supplied to the dryer. Advised customer to call an electrician to come out and look at the outlet. Complete

Near San Gabriel Dr, Kyle, TX 78640
Scott  M.

Scott M.

DRYER WHIRLPOOL WED70HEBW0 "Arrived on site ,replaced control and thermal fuse per previous diagnoses . Unit is still not coming on . Found belt switch to be broken . Ordering switch and AUTHO . .please call to set return .; ordrng 1 AUTHO and 1 W10847984 (switch)"

Near Sweet Leaf Ln, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to insect refrigerator noises and fan not turning off. Upon further inspection, I test3d temps in the FC=11 degrees and RC=57 degrees. I removed the bottom crisper drawer and found a large amount of ice built up on the RC evaporator and cover. I placed the unit in diagnostics and ran tests 1, 2, and 3 and the unit passed except in test #3, the damper never opened. I ran test 56 and the ice maker showed no error code. Also, I found that the RC lights and FC light are not working. Due to this issue occurring for the 3rd time, I contacted Techline and spoke to Kathy and advised of my findings. Kathy advised that test #4 needed to be run so have the customer defrost the unit and when I return run the test and contact Techline with my results. I advised the customer of my discussion with Techline and had the customer er sign the waiver of damages from defrosting refrigerator. I am ordering the LED control, damper control, RC Evap harness

Near Nogales Ln, Leander, TX 78641
Arthur B.

Arthur B.

OVEN GE CT9050SH1SS "Arrived onsite to correct sensor to wall oven . Removed and replaced wall oven temperature sensor. Reassembled,powered up unit and observed preheat. Unit now works as designed. No issues found.

Near Lago Terra Blvd, Belton, TX 76513
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for “ice clumping and sitting behind dispenser door/lower fresh foods bin not sliding easily” complaint. Inspected unit and found no issues with dispenser. Recommend customer remove cup/glass from dispenser slightly slower than before. This will allow last ice to drop and not get stuck behind dispenser door. Dropped ice holds door open and warm moist air intrudes to melt ice. This is why only ice in front of hopper gets melted. Found lower fresh foods drawer guide not mounted correctly. Reinstalled guide. Drawer slides as designed, now. No leaks detected, at time of service."

Near Campana Dr, Del Valle, TX 78617
Al R.

Al R.

WASHER WHIRLPOOL WTW8040DW1 "Arrived to inspect washer not spinning issues.Tested unit and got he following error codes.F0E3 OVERLOADF0E5 OFF BALANCE LOADF2E1 UI STUCK BUTTON F6E2 COMMUNICATION ERRORCustomer advised he fils the washer up with clothes and starts the unit.I free spun the washer tub and confirmed in service test mode the unit works as designed.Spoke about loading, care and maintenance practices.All water lines were dry at the time of service.Job complete"

Near Pete Dr, Killeen, TX 76549
Dylan  T.

Dylan T.

COOKTOP FRIGIDAIRE FFGC3626SS Arrived on site customer complaint was cooktop had scratches in it when it was installed by the installers install the new one when I was more than halfway installing the new top we saw scratches under the vent hood lights need to order a new one and get it back on the schedule; ordrng 1 809218331 (main top)

Near Water Supply Rd, Temple, TX 76502
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived on site for food prematurely spoiling and no water dispensing operation. Found fresh food section not holding because the diverter continues to open and close. Also found that the filter head is not allowing water to flow. Currently water connections are dry.; ordrng 1 W11194438 (FILTER HEAD)

Near Mancos Dr, Georgetown, TX 78626
Tyler B.

Tyler B.

REFRIGERATOR FRIGIDAIRE LFFH2067DW2 "Arrived onsite for unit not cooling, found compressor not on, found u it had no power, found braker tripped,

Near Annadale Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JF42NXFXDE02 arrived onnsite and found unit had wiring issue after replacing modules and verifying 16 v dc at power board. Advised customer that further assistance could be found with customer service.

Near Galewood Pl, Austin, TX 78703
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDS03FTSS0 "Arrived on site for for no drain dishwasher . Found nothing wrong with drain pump motor, no foreign objects found in pump. Did find drain hose was clogged . Flushed out hose . Unit is now draining . No water leaks detected at time of service . Job complete .

Near Fireoak Dr, Austin, TX 78759
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site for not dispensing ice . Dispenser motor does not rotate auger shaft just humms. Ordering motor ,shaft and food grade grease . Will need autho . No water leaks detected at time of service . Please also resend copy of notes from last visit . ; ordrng 1 AUTHO and 1 WP2323603 (motor) and 1 WP542638 (grease) and 1 WPW10258544 (shaft)"

Near Leaning Rock Cir, Austin, TX 78730
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on job to replace microwave door. .; ordrng 1 W11247223 (DOOR)

Near Gentle Meadow, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Arrived onsite for the refrigerator that the customer can’t get the filter installed on. I showed the customer how to put petroleum jelly on the filter housing o’rings and I installed the filter.

Near Valley Hill Dr, Point Venture, TX 78645
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for unit not drying, ran diagnostics and found dispenser not dispensing. Removed and replaced dispenser and tested good."

Near N Pauley Dr, Hutto, TX 78634
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for right front burner not coming on. Replaced burner head and cap kit test unit and unit test good job complete.

Near Everglade Dr, Buda, TX 78610
Richard P.

Richard P.

DRYER WHIRLPOOL WED5620HW0 Arrived onsite for the dryer not heating properly. Ran diagnostics and all functions tested good. Inspected terminal block and cord and it all checked good. Found no issues dryer is heating to manufacture specs. Complete

Near Springtown Way, San Marcos, TX 78666
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test uni for drawer not sitting correctly. Found glide had fallen from drawer. Secured glide test unit and unit test good job complete

Near Satsuma Dr, , TX 78610
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for customer complaint of fresh food evaporator covered in ice, found evap fan motor with harness was faulty, I replaced fan motor, unit tested good.

Near Lost Cove, Austin, TX 78746
Richard P.

Richard P.

DRYER WHIRLPOOL WED4850HW0 Arrived onsite for the dryer not powering on. Upon inspection found that the power cord was burned and caused an arc with the power wires on the dryer. Replaced terminal block and L1 wire on the dryer harness. Could not test because power cord is no good. Advised customer to purchase new cord. Complete

Near Springtown Way, San Marcos, TX 78666
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site for customer complaint of freezer door not opening, found door was not closing, and frozen shut, I advised customer to defrost unit

Near Barton Point Dr, Austin, TX 78733
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW8500DC4 "On site for “buzzing noise and will not complete cycle” complaint. Inspected unit and found sock in drain pump and damage to drain pump. Removed and replaced drain pump. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service. Recommend customer use garment bags for smaller items."

Near Constellation Cir, Del Valle, TX 78617
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW95HEDC0 "Arrived on site and inspected washer and found error code F3E1. Air trap, hose, and pressure switch have already been replaced my previous companies and previous visit. Removed harness from control board to pressure switch and ohmed it out and it checked out, Reset connections on pressure switch to control board. Found that there is two type of outlets behind washer and it is currently plugged into the one with the GFCI. Switched it to the other outlet and customer confirmed that there is a breaker specifically for the washer on the electrical panel. Washer will now complete a diagnostic cycle and requested that customer attempt to complete laundry cycles. If there is still an issue customer will report back to office"

Near Flagler Dr, Austin, TX 78738
Wesley P.

Wesley P.

WINE COOLER KITCHENAID KBCS24RSBS04 Arrived on site and found unit operating with loos wire preventing switch from turning light off. Corrected switch. All checks good. Unit is now operating as designed.

Near Del Curto Rd, Austin, TX 78704
Tyler B.

Tyler B.

OVEN GE JT3000SF3SS "Arrived onsite for unit not heating, removed unit and found wire connection burnt due the loose installation. Re did connections and tested good

Near Fort Hood Ln, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for no cool in fresh food. Removed deli drawer found evaporator incased in ice,diagnosed failed evaporator thermistor. Defrosted evaporator,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics checked air flow good,changed defrost setting to basic.

Near Rickerhill Ln, Austin, TX 78739
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB7809AWM2 called Robert with techline . All checks good. U it is now operating as designed.

Near Marilyn Dr, Austin, TX 78757
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of door not level, lights not working, and UI not working, found pinched wire on left side door, found door hinge bent, found deli control not working, ordering deli control, UI control, main control, door, and hinge. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10248706 (hinge-door) and 1 W10505294 (cam-door) and 1 W10645656 (cntrl-elec) and 1 W10811364 (cntrl-elec) and 1 W10847618 (dor-fip) and 1 W11124259 (UI CONTROL)"

Near Faircrest Dr, Buda, TX 78610
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site to replace compressor and filter dryer for refrigerator. Replaced both parts and pulled unit into deep vacuum to verify no leaks. Charged unit with manufacturers recommended amount of refrigerant. All is working properly at this time and no leaks were found at time of service.

Near Montana Falls Dr, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER GE GTW680BSJ6WS "Arrived on site to replace basket, after replacing, unit tested good."

Near Dove Dr, Austin, TX 78744
Clif L.

Clif L.

OVEN KITCHENAID KOSC504ESS01 Arrived on site to diagnose an oven that is not turning on. Tested unit and found bad thermal fuse and high limit thermostat in unit. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Ridgehill Dr, Austin, TX 78759
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer still making noise after previous repairs . Found gearcase failure . Replaced gearcase . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete"

Near Durness Dr, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFTR2021TS1 Arrived on site and tested operation. I found freezer cooling but fresh food is not. I found evaporator fan motor locked up. Unit will need new motor to repair ; ordrng 1 242077705 (EVAP FAN)

Near Hill St, Burnet, TX 78611
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived onsite for unit dispenser gasket fell off, was able to correct issue with out replacement. Tested good."

Near McKittrick Ridge Rd, Georgetown, TX 78633
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW9550WW10 "Arrived on site for customer complaint of unit giving error code of suds and long drain, ran diagnostic test cycle, unit tested good, checked drain filter, that was clear. Advised customer to clean unit with cleaning solution. If problem continues, order pressure switch and control."

Near The High Rd, Austin, TX 78746
Al R.

Al R.

WASHER MAYTAG MVWB765FW2 "Called Whirlpool Tech line and spoke with ANDREW (SR7726201551)Advised tech of history on the washer.Advised the sounds customer hears are completely normal sounds a unit.Unit didn’t make any abnormal sounds when tested in diagnostics test mode.I returned back inside to her washer and free spun he basket, both directions, and unit never made and odd noises.Customer told to contact Maytag for further details on possible outcome.No parts installed on this date.All water lines were dry at the end of service.Job complete"

Near Farm to Market Spur 439, Nolanville, TX 76559
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived onsite to remove and replaced LH door on French door refrigerator from my prior visit diagnostics. Removed and replaced door. Reassembled. Tested features. All now work as designed. No other issues found. All water connections were dry at time of service.

Near Jubilation Dr, Harker Heights, TX 76548
Kevin B.

Kevin B.

VENTHOOD UNKNOWN WVW51UC6FS2 Arrived on site to install control buttons and found new part is damaged in box. Took one picture of damage will need to re-order control.; ordrng 2 W11328754 (CONTROL )s

Near Townes Ct, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for cooling issue in fresh food. Checked temp from bottle of water,temp reading 45° called tech support ran diagnostics,thermistor reading 32° checked thermistor reading at control,resistance fluctuating per tech support need to replace evaporator cover that includes both thermistors. File #7726212355; ordrng 1 W11359773 (EVAP COVER)"

Near Edwardson Ln, Austin, TX 78749
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 "Arrived on job to test unit for scrapping noise. Tested unit, found that support rollers where grinding, replaced support rollers. Tested unit, unit test good. Job complete"

Near Magnolia Cove, Buda, TX 78610
Tyler B.

Tyler B.

DRYER WHIRLPOOL MEDB850YG0 "Arrived onsite for dryer screeching, confirmed issue and replaced all wheels belt and pulley from repair kit and tested good

Near Tribal Way, Leander, TX 78641
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for unit with door switch fault, replaced switches and tetsed goodswitcheS

Near Pigeon Forge Rd, Pflugerville, TX 78660
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site and found dishwasher will fill and drain but not wash, replaced control board and washer will still not run, replaced wash motor and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived onsite to replace main control board. Changed main control board. Found that the wire to the heater hose was damaged. Replacement heater hose was damaged in the attempt to replace hose.Office to reschedule ; ordrng 1 W11254957 (LEFT DOOR)

Near US-90, Kingsbury, TX 78638
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW75HEFW0 Arrived onnsite and found airtrap erroring due to soap scum. Cleared out and reset. Now unit is operating as designed.

Near W 23rd St, Austin, TX 78705
Scott  M.

Scott M.

COOKTOP WHIRLPOOL KFGS366VSS01

Near Rivina Dr, Austin, TX 78733
Tyler B.

Tyler B.

DRYER MAYTAG MED8200FC2 "Arrived on site for leaving water on clothes and door, found cutoff popped due to blocked vent"

Near Santa Maria St, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found customers concern is water left behind on walls and ceilings after a cycle. Explained that this is normal it is condensation after the heating cycle has stopped. No water leaks from connections at time of service, job complete"

Near Peakside Cir, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DRYER WHIRLPOOL MEDB835DW4 Arrived onsite. Customer advised unit is working at this time and no further work performed.

Near White Hawk Trail, Harker Heights, TX 76548
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site for no cool diagnosed leak at aluminum fresh food evaporator. Removed evaporator installed updated fresh food evaporator secured thermistor to correct location on suction line using foil tape and a zip. Replaced compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. ordrng 1 CNOTE (SEE STICKY NOTE)

Near Mondonedo Cove, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previously diagnosed parts. Installed 2 new freezer bins. Tested functional and all is working as designed, call complete."

Near Round Rock, TX 78681
David  Z.

David Z.

REFRIGERATOR FRIGIDAIRE FRS26R4CBB "Arrived on site to diagnose a refrigerator that had leaked from the freezer side. Arrived and found unit pulled out but it has not repeated the issue. Removed back panel and checked for proper fan operation and to make sure there were no drainage clogs. Compressor is on and no failures were found in back. Removed panel in FC to check for defrost issue. Evap is completely dry and items in FC are completely frozen as normal. All items appear to be working as designed at this time.

Near Breckenridge St, Georgetown, TX 78633
Andy  B.

Andy B.

DRYER ESTATE EED4400SQ0 Arrived on site for dryer no operations. Tested and inspected unit and found failed door switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time. Customer paid in full by check.

Near Lamplight Ln, Austin, TX 78731
David  Z.

David Z.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Installed new range cooktop and front control panel cover. Rested unit and all is working as designed. Call complete.

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 "arrived on site to diagnose a refrigerator that had ice build up under the bottom freezer bin. Performed diagnostics and found sensors testing good. Removed bins from freezer and checked Evap for frost buildup. Found huge slab of ice on bottom of unit, and Evap,cover frozen to bottom. Defrosted cover and found drain tube blocked and tray frozen. Removed drain hose and found gunk buildup obstructing the drain. Removed buildup and defrosted the ice in tray and all is draining again. All is now working as designed.

Near Clove Hitch Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER AMANA NTW4605EW0 "Arrived on site for customer complaint of unit not spinning properly, found tub was majorly out of round, ordering gearcase and basket. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10473144 (gearcase) and 1 W10584118 (basket)"

Near Teri Rd, Austin, TX 78744
David  Z.

David Z.

RANGE WHIRLPOOL WEE510S0FS2 "Arrived on site to install previously diagnosed parts. Installed new oven door with associated trim and handle, and control panel cover. Tested function and all is working as designed. Call complete."

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

COOKTOP WHIRLPOOL WEE510S0FS2 Arrived on site to examine damaged cooktop and control panel cover. Ordering W11040044 cooktop and W10893947 control panel cover. Office to schedule return when parts in.; ordrng 1 CNOTE (NO ETA ON COOKTOP. OFFICE TO SCHEDULE.) and 1 W10893947 (panl-cntrl) and 1 W11040044 (cooktop)

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Love Bird Ln, Austin, TX 78730
Tyler B.

Tyler B.

OVEN KITCHENAID KEBS209BWH00 "Arrive don site for unit with sensor error, found sensor faulty replaced sensor with one from van stockSensor

Near Tammi Ln, Taylor, TX 76574
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for the dishwasher that is still having issues with film, spots, and stains in the dishwasher and on the dishes. The customer stated they used the Affresh tablet and have been turning the hot water on at the faucet getting it hot before starting the machine. I tested the machine and found no stored error codes. I found the pump working as designed. The customer is not on a softener. I found grime build up on the door and inside the machine. I found out that the customer is leaving some food build up on the dishes. I found the customer using finish jet dry 5X. I advised the customer to use Finish Quantum detergent and use regular jet dry setting the dispenser to 1 and to check for suds. I advised that if suds were present to stop using rinse aid in the dispenser when using the quantum. I advised the customer to try Lemi Shine dishwasher cleaner or appliance cleaner to see if the results are better due to the hard water they have. Call c

Near Santa Rosa Ave, Lago Vista, TX 78645
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED75HEFW0 "Arrived on site downtown heating element has failed, after replacing element dryer is now operating normally. Recommended to customer that vent to exterior be cleaned by a service before dryer is used again. A clogged vent is likely the reason why the element overheated.

Near Medlin Creek Loop, Dripping Springs, TX 78620
Scott  M.

Scott M.

VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site for vent just turning on . Vent turned on several times while I was verifying model number . Ordering both controls. Will need autho. Please call to set return Ordering sensor don’t think it’s needed but would like on hand just in case . Ask for autho only if needed .; ordrng 1 AUTHO and 1 W10716822 (thermostat switch)

Near Prickly Pear Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not starting. Test unit and found F2E1 error console loosing communication with board. Will need to replace console. Ordering new Console W11157079and screen WPW10463906. ; ordrng 1 W11157079 (CONSOLE) and 1 WPW10463906 (SCREEN )

Near Mystic Shadow Ln, Buda, TX 78610
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to diagnose a refrigerator that is making abnormal noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner door may not have closed all the way causing ice build up around fan motor which has now disappeared. No further repairs are needed and no leaks were found at time of service.

Near Baywood Dr, Austin, TX 78759
James C.

James C.

WASHER ROPER RTW4640YQ1 "Arrived on site and tested operation. I found cold water trickles in and valve is making a loud humming noise. I also found suspension compressed and tub ring is damaged. Unit will need new valve, suspension and tub ring to repair. Tub ring has broken at the rear due to suspension allowing tub to hang below the frame and the ring was caught on the frame and broke. ; ordrng 1 WPW10215107 (tub ring)"

Near Judge King Dr, Jarrell, TX 76537
Luis M.

Luis M.

REFRIGERATOR GE ZIS480NRI Arrived on site for failed inverter. Installed a new inverter powered unit on compressor powered on.

Near Dead Man's Hole, , TX 78620
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFI2569VEB1 Arrived onsite for the refrigerator with both compartments not cooling. I found the compressor overload tripping due to a defective start device. I found the compressor checking good electrically. I explained to the customer that the start device would need to be replaced to further diagnose. The unit is working as designed. When we moved the refrigerator I found the customers water line dripping where it connected to the refrigerator. I found the fitting in the water line corroded away. I turned the water off and explained to the customer the line needs to be replaced. I left the unit pulled out per the customers request. Call complete.

Near Rock Shelf Ln, Round Rock, TX 78681
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site to test unit for damaged vent. Found damaged on front of vent.

Near Watkins Way, Austin, TX 78746
Richard P.

Richard P.

WASHER MAYTAG MVWB835DW Arrived onsite for the washer tripping the breaker. Ran diagnostics and found error codes F3E2 F0E4. Which is temp sensor shorted or open. Customer also stated that water would drip consistently after a wash which indicates a defective water valve. Replace valve assembly and control to correct the issue and ran diagnostics and washer tested fine and no leaks detected.

Near Nutmeg Trail, New Braunfels, TX 78132
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE254ESS0 Arrived onnsite and found unit operating with leak from sump. Advised that sump and motor will be needed to repair leak

Near Madison Ave, Austin, TX 78757
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site for low pressure at water dispenser. Either the filter or the filter housing is causing the low pressure. The customer nor I have a bypass at the moment. He will replace the filter and let me know if that changes the pressure. If it does not we will need to order the filter head.; saved tckt

Near Venezia Cir, Georgetown, TX 78633
Andy  B.

Andy B.

COOKTOP KITCHENAID KCGD506GSS00 Arrived on site for cooktop yellow flames. Tested and inspected unit and found all operations are normal. Spoke with customer and found they just got a humidifier. Spoke with customer on humidifier creating yellow flames. No repairs are needed.

Near Long Ct, Austin, TX 78730
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WGG745S0FS02 Arrived on site and found only 2 bezel was shipped by whirlpool parts suppler with invoice showing quantity of 5. Contacted office and parts department. Office to contact customer to reschedule. ; ordrng 3 W11188712 (BEZEL)s

Near Adams St, Georgetown, TX 78628

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