Near Austin, TX 78750
Scott
Job Details: 07/31/2019
MICROWAVE KITCHENAID KEHC309JSS2 "Arrived on site for burning smell . Found mag failed ,ordering Mag ,cap ,diode , interior bulb . ; ordrng 1 WP4375020 (capactr-mg) and 1 WP4375424 (magnetron) and 1 WPW10440740 (lmp-basles) and 1 WPW10687786 (diode)"
Near Austin, TX 78735
Robert
Job Details: 07/31/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job to replace drain motor. After replacement test operation. No leaks detected at time of service.
Near Lago Vista, TX 78645
James
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site and tested operation. I found evaporator fan not running. Fresh food at 61 and freezer at 6 degrees. Accessed fan and found return air vents frozen solid as well as vent to fresh food damper. I also found that the fan motor is encased in ice and top of evaporator iced over. Tested voltage to motor and found incorrect voltage to motor. Unit will need new control and motor to repair. Customer approved repair; ordrng 1 WPW10317076 (cntrl-elec)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for no cool conditions. Found that the evaporator was only frosted or iced for the first 2 to 3 inches. Will order evaporator as refrigerant is not flowing through entrance properly. Pressures were -15 and 75. ; ordrng 1 2HOURSEALEDSYSTEM and 1 WPW10313899 (evaporator)
Near Austin, TX 78702
Wesley
Job Details: 07/31/2019
DRYER WHIRLPOOL MGD6000AG1 Arrived on site and found unit control failed. Replaced control and tested unit. All checks good unit is now operating as designed.All checks good unit is now operating as designed.
Near Round Rock, TX 78665
Jonathan S
Job Details: 07/31/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher top rack stopper keeps falling off and not dispensing rinse aid. Found top rack wheel bolt was loose and rail bowed out causing stopper to fall. Adjusted rail and installed stopper and tighten wheel assembly bolt. Performed diagnostics mode, no error codes. Monitored test cycle and inspected rinse aid. Found all tested good, no water leaks present."
Near Temple, TX 76502
Arthur B.
Job Details: 07/31/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of dryer making clumps and wrinkles in clothes when drying. Tested unit and found good air flow from exhaust venting. Called WPL Techline David SE7725482561 and advised unit is working as designed. Dryer vent clean at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/31/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for tenant complaint of range oven not coming on. Tested unit and found bake relay stuck closed. Removed and replaced control assembly. Reassembled. Tested unit. Oven now works as intended. No other issues found.
Near Austin, TX 78704
Wesley
Job Details: 07/31/2019
WASHER MAYTAG WFC7500VW2 Arrived on site and found unit draining and otherwise operating as designed in test mode. Recalibrated spin. All checks good. Ad used customer accordingly.
Near Pflugerville, TX 78660
Robert
Job Details: 07/31/2019
DRYER MAYTAG MED5630HW0 Arrived on job for complaints of unit still not working. Found vent hose blockage will need the vent issue repairs done first builder was there and aware of issue. ; ordrng 1 CNOTE (2 MAN)
Near Gatesville, TX 76528
Al
Job Details: 07/31/2019
WASHER WHIRLPOOL WFW6620HC0
Near Austin, TX 78733
Luis
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for temp issue. Checked fresh food temperature with thermalcouple connected to meter. Temp reading 37° in fresh food. Unit working as designed.
Near Del Valle, TX 78617
Ron
Job Details: 07/31/2019
WASHER GE GTW750CSL0WS Arrived onsite for washer leaking water into the tub when washer is not in use. Performed diagnostic confirmed a failed water valve. Installed water valve resolved issue with leaking. All water connections were dry
Near Austin, TX 78737
Luis
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install parts prev tech ordered. Installed new harness,secured thermistor to correct location on suction line using foil tape and a zip tie,secured cover with 4 screws. Installed new ui and main control,powered unit on compressor powered on unit cooling down"
Near Austin, TX 78757
Cliff
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace compressor door, evaporator, filter dryer for refrigerator. Replaced all previously listed parts and found RC evaporator d"
Near Austin, TX 78734
Paul
Job Details: 07/31/2019
WASHER WHIRLPOOL MHW8200FW0 Arrived onsite to replace the previous diagnosed parts. I replaced the dispenser and tested the machine. The unit is working as designed. Call complete.
Near Kyle, TX 78640
Kevin
Job Details: 07/31/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and found water drips out between control panel and stainless front of door when door is opened. Spoke with techline and they recommended adding silicone to inside bottom of vent assembly to assist water back into tub. If issue continues techline will need to be contacted again for further advisement. SR7725487087
Near Hewitt, TX 76643
Al
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived to inspect water dispenser issues on a side by side refrigerator.Removed the water filter and water flowed naturally as designed.Unit has good pressure from wall and from the filter head.Ice still works.All water lines were dry at the time of service.Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 07/31/2019
MICROWAVE AMANA AMV2307PFS2 Arrived on site to diagnose a microwave that has a light that will work intermittently. Tested unit and found bad surface lightbulb. Bulbs are consumable items are not covered under warranty. Homeowner will replace the bulb. No other repairs are needed at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for noisey operation. Found freezer fan motor hitting ice. Removed cover to expose fan and steamed out the ice ball Near the fan motor. The only logical reason for the ice would be if the door had been left ajar for a while. Found no obvious failures. Defrost heater did work in diagnostics. All water connections were dry.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/31/2019
DRYER WHIRLPOOL MDE6400AYW Arrived on site to repair a unit that will not start. Tested unit and found it will only hum. Drum and motor would not turn. Found a small article of clothing in the blower wheel which was stopping the drum and motor from turning. Tested unit. All operations are now normal. Inside dryer venting is clean.
Near Round Rock, TX 78664
Jonathan S
Job Details: 07/31/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for washer making a squeaking sound. Customer stated unit would fail at agitation cycle. Performed diagnostics mode and checked fault codes. Found fault F1-E2 for stuck key. Performed encoder test and found all keys operating. Tested automatic test mode and manual test mode. Inspected gear-case , removed wash plate and inspected threads. All tested good at time of service, no water leaks present. Spoke with customer on user care guide."
Near Cedar Park, TX 78613
James
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site and tested operation. I found that valving inside filter head has failed causing water to run out of filter head with the filter removed. Installed new filter head and tested operation. Unit working properly. Job complete
Near Hewitt, TX 76643
Al
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived to install previously ordered part. Removed and replaced the left door and issues still existed.Auger motor never came on. Door switches were 10 seconds behind from time I opened or closed the door to the time the switches actually displayed open or closed.Called Whirlpool Tech line and spoke with Rick.He walked me through checking voltage.High voltage board When left hand light P3 Pin 5 light blue with a black traceP1 pin 2 white w/ black trace.Left hand door interlock voltageSwitch goes to another pin connector 12 pin connector IN ICE MAKERThere was .06 volts at the board when connected to 3/ light blue and P1 white with black trace.RICK TECH LINE SR77254822946Ordering main control and both door switches .; saved tckt
Near Killeen, TX 76541
Arthur B.
Job Details: 07/31/2019
RANGE WHIRLPOOL WFC150M0EW2 Arrived onsite for tenant complaint of glass on oven door shattered. Confirmed inner glass broke. Removed and replaced outer glass. Reassembled. Door now works as designed. No other issues found.
Near Florence, TX 76527
Joel G.
Job Details: 07/31/2019
FREEZER WHIRLPOOL WZC3115DW00 Arrived on site to diagnose freezer not cooling. Found a partial frost pattern on evaporator wall. Unit will need sealed system repaired. Office to get AUTHO and r/s w/ customer. ; ordrng 1 SV8404AUTHO (2 valve) and 1 WPW10143759AUTHO (dryer) and 1 WPW10507886AUTHO (compressor)
Near Austin, TX 78750
Scott
Job Details: 07/31/2019
WASHER AMANA NTW4516FW3 "Arrived on site for unit not spinning out clothes . Ran diagnostics . Got long fill error code . Found almost no cold water coming into unit . Replaced valve , tested unit . All checked good .no water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78628
Lou
Job Details: 07/31/2019
DISHWASHER KITCHENAID KDTM354ESS3 "arrived on site to install previously diagnosed and ordered parts. I installed the door handle and tested the unit and it operated as designed. The door was making a good seal on the tub. No water leaks observed during service, job completed.
Near Austin, TX 78753
Joseph C.
Job Details: 07/31/2019
MICROWAVE GE CEB1599SJ2SS Arrived on site for “unit will not shut off” complaint. Inspected unit and found monitor switch to be faulty and fuse blown. Removed and replaced monitor switch and blown fuse. Tested unit. Unit is performing as designed.
Near Manor, TX 78653
Steve C.
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site to replace the freezer door per previous tech. Replace the door and test the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Brandon
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for customer complaint of unit not working, found faulty control, would not turn on at control. Ordering control.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11357371 (CONTROL)"
Near Austin, TX 78703
Wesley
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site and found unit prepped entirely for repair. All checks good. Unit is now operating as designed.
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/31/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install parts I previously ordered. Replaced parts and verified operations. Informed customer of cycles and amount of detergent to use and to use rinse aid. No leaks detected.
Near Lockhart, TX 78644
Leonardo
Job Details: 07/31/2019
OVEN WHIRLPOOL WFC150M0EB3 Arrived on site to replace board. Replaced board test unit and unit test good. Bake and broiler working as designed job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB00 Arrived on site to see your freezer compartment and replace the freezer door. Sealed compartment and replace door and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for “drawer off track, in freezer” complaint. Inspected unit and found middle freezer shelf off track. Customer not able to install. Installed middle drawer. Unit is good to go. No leaks detected, at time of service."
Near Austin, TX 78750
Scott
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KBBL206EPA01 Arrived on site for door making noise when opening and closing . Since putting panel on noise is no longer present . No water leaks detected at time of service . Did tightened screws on hinge a bit . Job complete
Near Bastrop, TX 78602
Steve C.
Job Details: 07/31/2019
WASHER LG WT1501CW Arrived on site for the unit is leaking water. Tested the unit and did not find any water leak on the unit. The unit is working properly and all water connections were dry at the time of service..
Near Austin, TX 78703
Luis
Job Details: 07/31/2019
ICE MACHINE KITCHENAID KUIC18NNXS1 "Arrived on site for low ice production. At time of visit ice slab on cutter grid,machine not running through another cycle hit max ice button,machine started cycle,halfway through cycle pump powered off while compressor still running checked voltage only reading 8v. Removed harness ran diagnostics found different readings during multiple test for pump diagnosed faulty main control sending weak voltage to pump. ordrng 1 WPW10226156 (CONTROL) and 1 WPW10340992 (HARNESS)"
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/31/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to repair left front burner which will not light. Remove and replace left front burner and unit now operate properly.
Near Austin, TX 78729
Andy
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site for refrigerator with door alarm and dispensers not working. Tested and inspected unit and found failed door switch for RC. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Lou
Job Details: 07/31/2019
OVEN WHIRLPOOL WEG750H0HZ0 "arrived on site to inspect range oven not igniting. Upon further inspection, I turned the oven on Bake at 350 degrees and the unit clicked, the gas came on ad the Ignitor lit the burner. Unit began to operate as designed, but after approximately 30 seconds, the flame slowly went out. I tested the broil mode and it did the same thing. I removed and replaced the regulator and retested and the unit operated as designed. I tested the cooktop burners and they operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78741
Robert
Job Details: 07/31/2019
WASHER MAYTAG MVWB865GW0 Arrived on job for complaints of not starting. Found console not responding. Replaced console and test. No leaks detected at time of service.
Near Lorena, TX 76655
Al
Job Details: 07/31/2019
WASHER MAYTAG MHW6630HC0 Arrived to inspect washer dripping from dispenser tray.Checked incoming water pressure from wall and faucets were turned on to maximum flow.I adjusted the incoming water pressure and unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78727
Andy
Job Details: 07/31/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for oven with display issues. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78729
Andy
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site for refrigerator not getting cold enough. Skype Office and was instructed to handle repairs as in warranty. Performed temperature test and found FC at 29° and RC at 51° Removed evaporator cover and found large snowball at upper left hand corner and no frost pattern on evaporator. Called tech line and spoke with JK (SR# 7725486886) And was made aware of SS issues. Ordering sealed system. 2 hour. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (2 HOUR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER )
Near Georgetown, TX 78633
Steve C.
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KSF26C7XYY00 "Arrived on site to replace the compressor, fresh food evaporator, and the process stub due to the evaporator has a small leak of refrigerant. Replaced all parts and add a 5.3 ounces of refrigerant. No refrigerant leaks present. Advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections are dry at the time of service."
Near Round Rock, TX 78664
Jonathan S
Job Details: 07/31/2019
OVEN WHIRLPOOL WFE525S0HS1 "Arrived on site for range door not latching. Inspected unit and work area. Found oven gasket out of place on top left corner. Corrected gasket. Tested door operation and found closing. Spoke with customer and informed them door only lock when running self clean cycle. Tested all other operations, all tested good."
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/31/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for “right rear element will not shut off” complaint. Inspected unit and found infinite switch broken and stuck on. Removed and replaced infinite switch. Tested unit. Unit is performing as designed.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "arrived on site and found ice is building up again behind fresh food evaporator cover. Spoke with tech line and they recommended running Test 128, software version is 6-0-0, tests 1 and 3 check good,
Near Georgetown, TX 78628
Joel G.
Job Details: 07/31/2019
ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site to diagnose ice machine not making ice. Very thin ice if any was made. All tests check fine but in normal mode, unit wasn’t staying in ice making mode long enough and when it harvested, most of the slab would melt. Replaced harness and main board. No leaks detected. Customer to give unit at least 36-48 for normal ice production."
Near Austin, TX 78749
Robert
Job Details: 07/31/2019
DRYER WHIRLPOOL WED4800XQ Arrived on job for complaints of not starting. Found fuse open.
Near Austin, TX 78758
Wesley
Job Details: 07/31/2019
RANGE FRIGIDAIRE BGGF3045RFD Arrived on site and replaced Ignitor. All checks good. Unit is now operating as designed.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/31/2019
MICROWAVE AMANA AMV2307PFS3 Arrived on site for “fan not operational” complaint. Inspected unit and found blower fan connection not complete. Completed blower fan connection. Tested unit. Unit is performing as designed.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/31/2019
REFRIGERATOR JENN-AIR JS42PPDBDA "Arrived on site to diagnose fridge intermittently not cooling. Found unit cooling at this time and all components working fine. Heat is transferring on mullion and condenser indicating sealed system is fine. Customer says nothing runs when it stops cooling. Informed customer it may be a control board issue. No leaks detected.; ordrng 1 12002799 (cntrl-elec)"
Near Temple, TX 76501
Arthur B.
Job Details: 07/31/2019
WASHER MAYTAG MVWB980BG0 "Arrived onsite for customer complaint of top load washer not starting and full of water. Tested unit and found drain pump not working. Removed and replaced drain pump. Reassembled and tested. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78745
Luis
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no ice. Ran icemaker through a cycle icemaker not advancing diagnosed failed icemaker. Installed a new icemaker,powered unit on icemaker ran through a cycle and filled with water."
Near Killeen, TX 76542
Arthur B.
Job Details: 07/31/2019
WASHER WHIRLPOOL WFC7500VW2 Arrived onsite for customer complaint of front load washer not spinning clothes out. Ran diagnostics and found error code F21 (Drain Issue). Removed drain trap and found coins and fabric lodged. Removed obstructions and reassembled. Ran automatics cycle test. All work as intended. No other issues found. All water connections were dry at time of service.
Near Jarrell, TX 76537
Joel G.
Job Details: 07/31/2019
DRYER KENMORE 110.875616 "Arrived on site to diagnose dryer not heating. Customer replaced element and fuses himself. Found new fuse he replaced was faulty and installed old one. Verified 240 vac rd-bk at control board when dryer came on indicating a faulty control board relay, should be 0 vac when heating. Verified operation after replacing board. Parts customer replaced aren’t warranted by us, only board. Informed customer of regular venting cleaning. Inside is clean."
Near Round Rock, TX 78681
Jonathan S
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Noticed compressor turning and than off. Performed diagnostics and measured amp draw to compressor, found out of range. Tested compressor electrical windings and found correct. Removed starting device and tested. Found failed starting device. Installed new starting device and measured amp, found compressor drawing 1 amp. Checked frost pattern on evaporator and found starting to frost. Tested all other operations. All tested good, no water leaks present."
Near Austin, TX 78730
Scott
Job Details: 07/31/2019
REFRIGERATOR JENN-AIR JF42NXFXDE00 Arrived on site for mullion not secured to door . Found top mount broken . Replaced mullion . Door is now closing properly . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78628
James
Job Details: 07/31/2019
REFRIGERATOR GE DFE29JSDDSS Arrived on site and installed new fresh food fan. Tested operation and found unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site and tested operation. I found ice maker stuck with bail arm in the down position. Attempted harvest test and ice maker would not function. Installed new ice maker and tested operation. Unit tests good. Job complete
Near Leander, TX 78641
James
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS975SIDM00 Arrived on site and installed new freezer door. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 07/31/2019
DISHWASHER KITCHENAID KUDE70FXSS5 "arrived on site to inspect dishwasher shutting off after a few cycle. I placed the unit in diagnostics and it showed error codes F8E4, F6E4, & F10E3. Cleared the codes and continued with testing. Unit began to run and shut off and the control panel lights were switching more than usual and the fan did not come on. I removed and replaced the main control, OWI sensor, wiring harness and the fan. Also, due to the element being badly corroded, I removed and replaced it. Retested, and the unit operated as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Kevin
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and inspected refrigerator and found ice build up on fresh food evaporator, customer will be out of town and can’t defrost refrigerator at this time. When the customer returns they will defrost the refrigerator and contact the office to schedule a return trip. Customer has read and signed defrost instructions and waiver. No water leaks from connections at time of service.; ordrng 1 CNOTES (DON’T RESCHEDULE )"
Near Austin, TX 78729
Andy
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS975SIDM00 Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found all operations to be normal. Spoke with customer and customer stated that issue is intermittent. Called tech line and spoke with Andrew (SR# 7725485786) Informed what the issue was and what was done. Was instructed that unit appears to be operating as designed as of now and that no repairs could be done at this time and to speak with customer on unit. Instructed customer on use and care of unit and practice for best performance. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 07/31/2019
DRYER WHIRLPOOL WED7000DW1 "arrived on site to inspect dryer not heating. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. I did not see the element illuminate through the vent in the left rear of the unit. I removed the rear panel and tested ohms to the element and it showed to be open. I removed and replaced the element and retested and the unit operated as designed. No lint observed during service, job completed."
Near Austin, TX 78748
Leonardo
Job Details: 07/31/2019
MICROWAVE WHIRLPOOL WMH31017HW2 Arrived on site to test unit for light not working. Test unit and found board not sending power to socket. Replaced board test unit and unit test good job complete.
Near Pflugerville, TX 78660
Andy
Job Details: 07/31/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for washer with dispenser issues. Tested and inspected unit and found issues with dispenser drawer. Ordering part and part to be shipped to customer. No water leaks present at time of service.; ordrng 1 SEENOTE (SHIP TO CUSTOMER ) and 1 WPW10250742 (DISP DRAWER)
Near Waco, TX 76712
Al
Job Details: 07/31/2019
DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer with extended drying time. Confirmed the complaint and did an airflow test and unit did not pass the vent test with the exhaust on the unit.Customer has issues in the vent systemUnit tested as designed.Job complete.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/31/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “breaker, for unit keeps tripping” complaint. Inspected unit and found all wiring to be correct and undamaged. Tested unit on separate circuit and on designated circuit. Could not duplicate fault. Recommend changing D/W breaker, if problem persists. No leaks detected, at time of service."
Near Manor, TX 78653
Steve C.
Job Details: 07/31/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for the unit will not turn on. Test of the units and found the terminal block wires have sorted and also the power cord is defective. The unit will need a new power cord and it’s going to be provided by the customer on the next visit. Unit will need a new terminal block and terminal harness kit. Will use the other parts if needed in case. ; ordrng 1 279318 (terminal) and 1 WP3397659 (block-term)
Near Austin, TX 78732
Scott
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived on site for no cool in both section . Compressor not coming on . Checked and getting correct voltage into inverter . All fans working . Test inverter was giving four blinks . Ordering evap , compressor , heat exchanger , uv drier ,service port , ordrng 1 8201818HEATEXCHANGER and 1 SERVICEPORT and 1 UVDRIER and 1 W10841139 (compressor) and 1 WEIGH3HRS and 1 WP2306094 (evaporator)"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/31/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “unit is tripping breakers” complaint. Inspected unit and found nick in power wire, at junction box. Repaired wire. Plugged unit in, to test, and tripped breaker. Tried another outlet, on another circuit. Unit performed, as designed. Recommend replacing breaker. No leaks detected, at time of service."
Near Austin, TX 78731
Scott
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 Arrived on site for no ice . In talking to customer found the had had the freezer section frost over due to door being ajar about same time . Found a puddle of water at bottom of fresh food section . Ran diagnostics all checked good . Unit is making ice now . Did get a e5 Im error . Couldn’t duplicate error . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/31/2019
OVEN WHIRLPOOL WFE515S0ES1 Remove and replaced failed control. While testing harness found broken thermal fuse.; ordrng 1 WP3196548 (fuse-thrml)
Near Austin, TX 78758
Wesley
Job Details: 07/31/2019
WASHER MAYTAG MHWE201YW0 Arrived on site and advised on general maintenance and also found hole in bellow.All checks good. Unit is now operating as designed. Replaced bellow.
Near Austin, TX 78748
Leonardo
Job Details: 07/31/2019
DISHWASHER LG LDF7774ST Arrived on site to test unit for unit giving le error code. Le means bad motor. Will need to replaced sump Assy will need 2 hours ; ordrng 1 2HOURS (2 HOURS )
Near Austin, TX 78703
Wesley
Job Details: 07/31/2019
OVEN AMANA AOCS3040SS Advised customer on needed repair and received autho. Ordering spark Ignitor to repair. All else checks good. WP Only due to drilling and technical plan requiring special tool/skill set; ordrng 1 WPY0316773 (igntr-surf) and 1 WpONLY
Near Austin, TX 78704
Wesley
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRFC302ESS02 Arrived on site and replaced right side bracket. Advised customer on function.
Near Seguin, TX 78155
Brandon
Job Details: 07/31/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace gearcase, cam, hub, and washplate, unit tested good with no leaks after replacing parts."
Near Austin, TX 78737
Luis
Job Details: 07/31/2019
REFRIGERATOR GE PGS25KSEAFSS "Arrived on site for no ice. Found half ice and water in icemaker,temp not freezing in icemaker housing found air on,y entering from bottom vent on liner,called tech support strong air flow should be from top vent and not bottom. Per tech support need to replace blower fan and possibly main control. Need AUTHO ; ordrng 1 WR55X11098 (MAIN CONTROL) and 1 WR60X10330 (BLOWER FAN), states that autho needed"
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/31/2019
VENTHOOD UNKNOWN KXW9736YSS0 Arrived on site to inspect unit with lights that aren’t working. Found that these sockets are not allowing a good connection to the bulbs. Will order sockets and bulbs. Office will reschedule due to availability of parts; ordrng 2 W10351924 (bezel)s and 2 WPW10291579 (bulb-light)s and 2 WPW10370558 (socket)s
Near Georgetown, TX 78628
Joel G.
Job Details: 07/31/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Arrived on site to diagnose fridge freezing in crispers. Found top of ff side at 41 degs and 44 in crispers. Temps are fine right now but did see damper not closing all the way that may be why temps get cold only in frz and sensor out of range. No leaks detected.
Near San Marcos, TX 78666
Kevin
Job Details: 07/31/2019
WASHER WHIRLPOOL WTW4950HW1 "Arrived on site and inspected washer and found tub is not attached to cabinet, control panel is also not attached to top, or real console panel cover. Also found tub is leaning to the left (not centered) took pictures. After leveling tub and reattaching panels washer will now run through all cycle without noise or going unbalanced. Showed homeowner correct way to load washer and correct amount of detergent to use. No water leaks detected at time of service, job complete"
Near Georgetown, TX 78633
Joel G.
Job Details: 07/31/2019
COOKTOP KITCHENAID KCGS956ESS02
Near Austin, TX 78744
Ron
Job Details: 07/31/2019
WASHER MAYTAG MVWC425BW1 "Arrived onsite for washer vibrating and top coming off / inspected top found hole for 1/4 screw are wallowed and fit the 1/4 screws securely. Unit also had a f8e5 error code as well found water line reversed, also determine hot water was letting little to no water into the machine. Need a replace water valve / discussed rear screws with CS and he research more screws attempted to install screw test were ordered they did not fit. Office will reschedule ; ordrng 1 SCREWUNKNOWN (CS WILL RESEARCH ) and 1 WPW10683603 (water inlet valve)"
Near Austin, TX 78733
Scott
Job Details: 07/31/2019
WASHER WHIRLPOOL MVWB880BW0 Arrived on site for unit not spinning properly . Found tub ring was stuck under back brace on cabinet . Repositioned basket . Ran diagnostics all checked normal . Nonwater leaks detected at time of service . If happens again recommended tub ring and suspension . Job complete .
Near Buda, TX 78610
Kevin
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived on site and found very little ice production, found ice tray is full in icemaker. Replaced icemaker and it began to cycle immediately. If issue continues may need to bring back ice assembly damper. No water leaks detected at time of service, job complete"
Near Spicewood, TX 78669
Paul
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived onsite for the refrigerator with doors not sealing correctly. I found the FC door working as designed and sealing properly. I found the right side RC door when first closed getting sucked shut tighter from the vacuum and then slowly releasing and opening up enough to leak air on the left side. I found the upper hinge binding causing the issue. Ordering C-notes, W11218690 HINGE-DOOR, W10752868 BRACKET, & WP2307857 EXTENSION..; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT. ) and 1 W10752868 (BRACKET) and 1 W11218690 (HINGE-DOOR) and 1 WP2307857 (EXTENSION)"
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site to inspect unit for noisy operation. Listened to unit for approximately 30 minutes. All operations were normal in sound levels. All water connections were dry. Notified builder via phone.
Near Austin, TX 78729
Andy
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not making ice at FC ice maker. Tested and inspected unit and found fill tube frozen due to failed control, also found issues with tube heater. Will need to replace both to complete repairs. Ordering control no water leaks present at time of service.; ordrng 1 W11036562 (UI)"
Near Pflugerville, TX 78660
Joel G.
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose fridge not dispensing water and clicking noise in the back. Found three way valve clicking constantly due to failed main control board. Dispenser water not dispensing either. Ran diags and there was a blank screen on test 56. Replaced main board to verify failure of it. After replacing main board all works fine now. No more clicking noise and dispenses fine. No leaks detected.
Near Austin, TX 78729
Lou
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice dispenser motor and tested. The motor never came on. I checked the wiring harness at the bottom left hinge and found the wires broken. Wires were not broken at last service call. I advised the customer of my findings. I am ordering the left FC door in Black SS. No water leaks observed during service.; ordrng 1 LW11038917 (DOR-FIP BLACK SS)
Near Jonestown, TX 78645
James
Job Details: 07/31/2019
VENTHOOD KITCHENAID UXL6036YSS0 Arrived on site and tested for proper voltage to blower. I found voltage to be good but unit will only run low speed and will not operate on high. Based on the model provided the unit has a 1200 cfm internal blower assembly installed as an in line system in the attic. The proper inline blower system is model UXI1200D. Instructed customer of finding and due to having an in-line blower unit will require 3rd party repair. Job complete
Near Lakeway, TX 78734
Paul
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Arrived onsite for the refrigerator not closing and sealing properly. Ms stated there had been condensation on the door shelves bus it has gone away. I found all the doors sealing properly and closing as designed. The mullion heater is working. I found no frost or condensation anywhere. I explained to ms that the doors will start closing more flush when the corner of the gaskets flatten down and this will come with use and time. The unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 07/31/2019
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake @ 350 degrees. My Preheat temp was 415 degrees. My next five readings were 430, 293, 372, 331, 352 for an average of 355 degrees. Unit is within the ten boa exit and ten below testing temp. I advised the builder of my findings. Job completed."
Near Austin, TX 78741
Leonardo
Job Details: 07/31/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for unit not heating correctly. Test unit and found melted board and over lay after self cleaning. Called safety team. Replaced board test unit and unit test good job complete.
Near Lago Vista, TX 78645
James
Job Details: 07/31/2019
REFRIGERATOR KITCHENAID WRX735SDBM04 Arrived on site and tested operation. I found ice jamming in bin due to ice maker leaking. Installed new ice maker and tested. Unit tests good. Job complete