Near Hutto, TX 78634
Joel G.
Job Details: 06/07/2019
WASHER MAYTAG MVWC415EW1 arrived on site to diagnose washer broken agitator. Found both agitator and washplate damaged. Replaced both and verified operations. Recalibrated unit and verified no water leaks at time of svc call. Drain is secure. Under AUTHO limit.
Near Cedar Creek, TX 78612
Steve C.
Job Details: 06/07/2019
WASHER MAYTAG MVWB835DC4 Arrived on site for the unit leaves clothes soaking wet. Found the unit has the LF error code. Found the hot water is not going into the unit due to the hot water is currently not connected. The unit has no error codes through the diagnostics test. Advise customer that they need to hook up the hot water. Unit works properly and all water connections were driving at the time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 06/07/2019
WASHER WHIRLPOOL WFW85HEFC1 Arrived to inspect front load washer panel lights not working properly.Confirmed the complaint and removed and replaced the panel.Reassembled and unit now operates as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.
Near Round Rock, TX 78665
Cliff
Job Details: 06/07/2019
OVEN ELECTROLUX EW30GF65GSB Arrived on site to diagnose a range with a oven that will not heat up. Tested unit and found bake igniter failed causing no heat condition. Igniter will need to be replaced to complete repairs.; ordrng 1 316489400 (ignitor)
Near Austin, TX 78717
Lou
Job Details: 06/07/2019
REFRIGERATOR KITCHENAID KSSC48QVS06 "arrived on site to inspect refrigerator ice maker dispenser issues. Upon further inspection, I found a plastic bottle had gotten wedged inside the ice bin and the ice bin would not release. I was able to get a majority of the bottle out and then attempted to get ice from the dispenser and the remaining pieces of the bottle came out. I was finally able to get the ice bin out and emptied the remaining ice and remaining parts of the bottle out. I inspected the ice bin and it was good. Customer cleaned the ice bin and returned its home. Tested again and all is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78736
Luis
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived on site for door issues. Found no physical issue with doors.
Near Austin, TX 78703
Wesley
Job Details: 06/07/2019
DRYER WHIRLPOOL WGD6620HC0 Arrived on site and adjusted dryer leveling and position to repair unit squeal. All checks good.
Near Austin, TX 78757
Wesley
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site and found rattle from compressor. Insulated with mastic and sound alleviated. All checks good.
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/07/2019
MICROWAVE GE JVM3162DJ1BB Arrived on site or turntable not operating. Will order a new turntable motor and attempt to cover up a scorched spot on the wall ordrng 1 WB26X10226 (motor ac synchronous)
Near Austin, TX 78748
Luis
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no lights,no display and no functions from dispenser ui. Removed evaporator cover found harness disconnected and not installed. Installed cover correctly,secured thermistor to suction line using a zip tie, lights and ui working"
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2019
REFRIGERATOR JENN-AIR JS48SSDUDE01 Arrived on job for complaints of no ice ran diagnostics and determined thermostat open replaced icemaker ran test for icemaker and recommend replacement of control optics too. After replacement of both parts icemaker filled with water as normal. No leaks detected at time of service.
Near Jonestown, TX 78645
James
Job Details: 06/07/2019
FREEZER WHIRLPOOL EV188NYWS00 "Arrived on site and found no refrigerant in sealed system. Removed evaporator, compressor, exchanger and drier. Installed new compressor, exchanger, drier and evaporator as well as a service port on compressor. Vacuumed system to clear and test for leaks. System held vacuum and I charged with 4.2oz 134a and tested for proper cooling. Unit tests good. Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 06/07/2019
DISHWASHER WHIRLPOOL WDT710PAYM2 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, the customer advised that the unit didn’t seem to be getting hot ad it wasn’t cleaning the dishes well. Placed the unit in diagnostics and error code F7E1 showed. I cleared the code and continued with testing. The unit operated as designed until it was time for the element to come on and using my multimeter, I tested amps and there were none. I canceled the test ad when I inspected the element I found that it was burnt in two. Also found that the dispenser door doesn’t close well and when it does close, it’s difficult to open. I removed and replaced the element and dispenser and tested and it operated as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Leonardo
Job Details: 06/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to test unit for unit making loud noise. Test unit and found magnetron really hot. Replaced mag test unit and found fan not coming on. Will need to order new motor fan W10818231 and control board W11182110 and new high voltage transformer W10880342 and new turn table ring WPW10679311 ; ordrng 1 W10818231 (MOTOR FAN ) and 1 W10880342 (HIGH VOLTAGE TRANSFORMER. ) and 1 W11182110 (CONTROL BOARD ) and 1 WPW10679311 (TURNTABLE RING )
Near Bastrop, TX 78602
Steve C.
Job Details: 06/07/2019
DISHWASHER AMANA ADB1400AGW1 Arrived on site for the unit will not start. Tested the unit and found the start led light will continuously flash. Found the strike latch is bent. Adjusted the strike and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78717
Lou
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=44 degrees and FC=9 degrees. Tested the diffuser in test 3 and found that the motor was loud. Tested the thermistors and they checked good. I removed and replaced the diffuser and tested and it operated as designed. Made recommendations for food placement in the RC section to keep food from freezing. Customer provided copies of POP (photos). No water leaks observed during service, job completed."
Near Austin, TX 78728
Tyler B.
Job Details: 06/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived on site for unit light not working, found control failure, replaced control and tested good"
Near Pflugerville, TX 78660
Wesley
Job Details: 06/07/2019
DISHWASHER FRIGIDAIRE FFCD2413UB "Arrived on site and found warped tub, unit will require new tub to repair. Ordering tub and autho. as origin of warp possibly caused by install. Office to reschedule. 2 hour. ; ordrng 1 5304502974 (tub assy) and 1 AUTHO"
Near Austin, TX 78724
Tyler B.
Job Details: 06/07/2019
RANGE AMANA ACR4303MFB "Arrived on site for unit sparking when turning on the burners, found 2 switches shorted, and replaced all 4 for safety. And tested good"
Near Austin, TX 78741
Ron
Job Details: 06/07/2019
RANGE WHIRLPOOL WFE525S0HS1
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2019
DISHWASHER JENN-AIR JDTSS245GX0 Arrived on job for complaints of not drying and spray arm getting stuck. Found the wet agent not set to correct setting and upper rack not at proper level for dish size. Corrected all issues with adjustments to dispenser and rack. No leaks detected at time of service
Near Austin, TX 78726
Lou
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "arrived on site to inspect refrigerator leaking water. Upon further inspection, I found water on the floor on the left side of the unit at the front and running to the back. I found that the water dispensing line was leaking at the valve and when I removed the line from the valve, I found that the line was cracked at the 90 degree connection.
Near Austin, TX 78750
Scott
Job Details: 06/07/2019
DRYER MAYTAG MEDB765FW0 Arrived on site for discoloration of burner duct . Found normal wear on grill of vent . no safety hazards . Did recommend having the exterior ducts cleaned . No lint build up at time of service . Job complete .
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previous diagnosed part. Removed failed FC door and installed. Inspected door seal and tested door operation. Found gasket not sealing on right side. Adjusted door gasket. All tested good, no water leaks present."
Near Waco, TX 76705
Arthur B.
Job Details: 06/07/2019
REFRIGERATOR WHIRLPOOL WRF535SWHW00 "Arrived onsite for customer complaint of french door refrigerator making loud knocking noise. When arrived, found damper in RC section making loud knocking. Removed and replaced damper. Reassembled. Damper now open and closes quietly. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78735
Leonardo
Job Details: 06/07/2019
MICROWAVE IKEA IBMS1455DS00 Arrived on site to replaced button holders. Replaced holders test unit and unit test good unit working as designed job complete.
Near Liberty Hill, TX 78642
Cliff
Job Details: 06/06/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washer that is not completing cycles. Found failed water valve assembly causing slow fill error code. Replaced valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Blanco, TX 78606
Brandon
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site to replace mullion, after replacing, unit tested good."
Near Maxwell, TX 78656
Kevin
Job Details: 06/06/2019
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site and found front door panel is not attached to glass, replaced door panel and oven is now correct, job complete"
Near Temple, TX 76504
Arthur B.
Job Details: 06/06/2019
DISHWASHER GE GSD2100V55WW Arrived onsite to check dishwasher for resale. Inspected unit and found unit was not installed. All checks ok. No other issues found. No water connected to unit at time of service.
Near Austin, TX 78731
Tyler B.
Job Details: 06/06/2019
WINE COOLER KITCHENAID KBCS24RSBS04 "Arrived on site for defrost timer replacement, replaced timer and installed back in kitchen. Tested good, no leaks on site"
Near Austin, TX 78731
Tyler B.
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KSSC48QVS06 "Arrived back on site for unit stop making ice, found ice maker stuck in home position. Replaced ice maker and tested good, advised cust to dump first 2 batches.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/06/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to replace control for ice machine. Replaced control and tested all parts and functions. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78746
Tyler B.
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KSSC48QTS02 "Arrived on site for for prior diag replacement. Found issue to actually be in control board, replaced with control kit and all tested good, besides ice maker, replaced ice maker and tested good, was able to find spring and latch to bucket had to use button, and replaced missing ice door cover. No leaks on site"
Near Leander, TX 78641
Ron
Job Details: 06/06/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 (JS) Arrived for microwave sparkling underneath. Customer stated that when failure occurred that it had tripped breaker and when breaker was reset the turntable motor no longer worked. Unplugged unit and gained access to turntable motor and lamp housing. Inspected wire harness and found red wire to turntable pinched. Repaired wire and tested all operations. All tested good.
Near Georgetown, TX 78626
Al
Job Details: 06/06/2019
WASHER MAYTAG MVWB765FW3 "Arrived to inspect washer not operating as designed. Control issues. Confirmed the complaint and removed and replaced the control, tested unit and unit lid lock light never came on.Removed and replaced the lid lock from truck stock ( W10810403).Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE."
Near , TX 78640
Leonardo
Job Details: 06/06/2019
DISHWASHER AMANA ADB1400AGB1 Arrived on site to test unit for unit Not heating. Test unit and found heater working as designed. Advised customer to use rinse aid and that plastics won’t dry. Job complete.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/06/2019
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site and replace control board diagnosed on previous visit, after replacement interior light is now operating properly job complete"
Near , TX 78628
Thomas L.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for no ice condition. Found that the freezer temperature was 1° and the fresh food section was 36°. Found ice bin full of ice and the icemaker cycled off currently. All water connections are dry.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/06/2019
DISHWASHER WHIRLPOOL KDTE104ESS2 "Arrived on site to replace sump, after replacing part, unit tested good.
Near Georgetown, TX 78626
Al
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived to inspect freezer and fridge temps.Used my temperature sensor and got 4 degrees in the freezer compartment and 39 in the refrigerator compartment.Customer did have both compartments full of food at the time of service.All water lines were dry at the time of service.JOB COMPLETE
Near Spicewood, TX 78669
Leonardo
Job Details: 06/06/2019
OVEN JENN-AIR JJW3430DP03 Arrived on site to test unit for middle glass broken. Found glass broken replaced glass test unit and unit test good job complete
Near Leander, TX 78641
Ron
Job Details: 06/06/2019
OVEN WHIRLPOOL WOD51EC7AS01 "(JS) Arrived on site for oven cooling fans running louder than normal and taking longer to preheat. Performed diagnostics mode and checked fault code history, found no fault codes. Tested coolant fan operation in test mode and found upper fan bearings failing and bottom fan out of balance. Pulled unit out and tested both temp sensors resistance, found within range. Removed upper and lower cooling fans, installed new fans. Assembly unit and tested operation. All tested good. Spoke with customer on user care guide.
Near Cedar Park, TX 78613
Lou
Job Details: 06/06/2019
RANGE AMANA AGR5330BAS3 "arrived on site to inspect range oven door trim. Upon further inspection, I found the left top corner trim of the door peeling off. I removed and replaced the outer door glass and found that the double stick tape on the upper trim was not sticking. I attempted to use the second door glass that was prescreened and got the same results. Using some double stick sealant, I placed it on the bracket and it held like the double stick tape should. I advised the customer of the repair ad they were good with it. No gas leaks detected during service, job completed."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site to diagnose fridge not dispensing ice. Found good level of ice but auger locking up. Replaced. Verified no water leaks at time of svc call.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/06/2019
WASHER MAYTAG MVWX655DW0 Arrived onsite for customer complaint of top load washer making loud noises when agitating. Found washplate spinning freely. Removed and replaced washplate. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78732
Paul
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the freezer door and turned on the cooling and the icemaker. I tested the dispenser paddles. The unit is working as designed. Call complete.
Near Austin, TX 78745
Scott
Job Details: 06/06/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for shacking washer . Found feet not level . Adjusted feet and ran diagnostics test . Only error was over suds . Unit checked normal . No water leaks detected at time of service . Job complete .
Near Cedar Park, TX 78613
Lou
Job Details: 06/06/2019
OVEN WHIRLPOOL WOS51EC0AS03 "arrived on site to inspect oven no power and door locked. Upon further inspection, I found that the fuse had blown and the TOD was bad. I removed and replaced both and tested and the unit operated as designed. I advised the customer of my findings and repairs. Job completed."
Near Austin, TX 78730
Tyler B.
Job Details: 06/06/2019
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site for unit dispenser handle breaking, found clip on handle broken also found clips on dispenser drawers broken, replaced both and tested good, no leaks on site
Near Burnet, TX 78611
Cliff
Job Details: 06/06/2019
DRYER MAYTAG MGD8630HC0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found burner assembly loose and rattling on dryer is running. Tighten the burner assembly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78734
Paul
Job Details: 06/06/2019
DISHWASHER KITCHENAID KDTM404ESS1 "Arrived onsite for the dishwasher that is leaking. I found the diverter leaking on the sump and motor. I also found the door gasket in bad shape. I replaced the sump and motor, and the door gasket. I erased the multiple F9 diverter error codes in the control. I ran the auto diagnostics cycle and the unit is working as designed. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78737
Brandon
Job Details: 06/06/2019
DRYER LG DLEX7700VE "Arrived on site for customer complaint of dryer not completing cycles and taking king time to dry, found lint screen was clogged, instructed customer to clean lint screen. Unit tested good."
Near Georgetown, TX 78626
Ron
Job Details: 06/06/2019
WASHER HOTPOINT HSWP1000M4WW "Arrived on site for washer making loud grinding sound. Performed diagnostics mode and tested agitation cycle. Found motor and pulley rubbing base. Found customer had recently moved into home and found washer base was damaged during move. Used rubber mallet to remove bow from base. Tested operation, all tested good and no water leaks present.
Near Austin, TX 78750
Tyler B.
Job Details: 06/06/2019
DRYER LG DLG7188WM "Arrived on site for noisy unit, ran unit and found a roller bad, replaced roller and tested good.
Near Marble Falls, TX 78654
Cliff
Job Details: 06/06/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to Replace hub and washplate four washer. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78731
Tyler B.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for unit not making ice, tested ice maker and found motor getting stuck right before fill cycle, replaced ice maker and tested good. No leaks on site. Advised customer to dump first 2 batches"
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/06/2019
COOKTOP KITCHENAID KCES550HBL00 "Arrived on site for customer complaint of unit not powering on, found 123v on L1 and 114v on L2, and 8v across L1 and L2, instructed customer to call electrician."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit giving error code when opening the fresh food section doors, I could not duplicate issue, unit tested good."
Near Georgetown, TX 78628
Tyler B.
Job Details: 06/06/2019
DRYER SAMSUNG DV42H5200EP Arrived on site for unit not heating. Found heater assembly bad. Replaced heater and tested goodHeater assembly
Near , TX 78669
Leonardo
Job Details: 06/06/2019
VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on site to test unit for spacer missing. Test unit and found spacer only comes with new units. Job complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite for customer complaint of SxS refrigerator with abnormal odor. Removed evaporator cover and found not find any signs of odor. Tasted ice and did not find any smell as well. Advised customer of findings. No other issues found. All water connections were dry at time of service.
Near Lakeway, TX 78738
Luis
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KSSC42FMS00 "Arrived on site for no cool in fresh food. Removed evaporator cover found ice in return vent. Defrosted ice, replaced foam support,installed a 60° defrost thermostat. Powered unit on checked air flow to fresh food good. used 1 WP2182381 (BIMETAL) from stock"
Near Austin, TX 78745
Scott
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for frost building up and not allowing air to flow to fresh food . Didn’t install HARNES because thermistor wasn’t on harness . Ran diagnostics and all checked normal . Nonwater leaks detected at time of service . Job complete .
Near West Lake Hills, TX 78746
Luis
Job Details: 06/06/2019
REFRIGERATOR ELECTROLUX PLHS269ZCB2 "Arrived on site for water filter issues. Found when filter installed filter slides out of housing diagnosed orings and springs worn out due to age on housing. Installed new filter head ties red water dispenser good,filter staying in filter head as designed.
Near Leander, TX 78641
Ron
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for a leaking fill tube complaint. Inspected refrigerator found fill tube frozen / leaking. Installed new filled tube. Cycled ice maker confirmed no leaks.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site and inspected refrigerator and found filter door is not closing properly replaced filter housing and it is noW working correctly. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 06/06/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived back on site for unit light flickering, removed socket, and replaced due to shell cracked. Customer also stated when it flickers you could here a clicking in the panel, seemed like relay was dropping connection, checked harness and for no breaks,burns or tears. Replaced control and Light and tested good. No gas leaks on site"
Near Georgetown, TX 78626
Al
Job Details: 06/06/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived to inspect washer not draining. Ran diagnostics test and on test 18, the unit never spun. Diagnostics test never completed, so I unplugged the unit and free spun the basket and basket was grinding. (Gear case).Advised customer of issue,JOB COMPLETE"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found interior lights are not operating, replaced both LED modules and lights are now operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78738
Paul
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived onsite for the refrigerator that is still not cooling and only 66 degrees in the refrigerator. Mr stated he defrosted the refrigerator for 48 hours. I still found ice build up at the bottom of the evaporator cover. I tried to remove the cover but it was frozen to the coil and I explained to mr that it couldn’t be removed and defrosted without breaking it. Mr wanted me to break it off and replace it to defrost the coil I removed the cover, defrosted the coil, replaced the cover, and repositioned the thermistor. I tested the unit and it was cooling down and working as designed. Call complete."
Near Austin, TX 78733
Luis
Job Details: 06/06/2019
ICE MACHINE KITCHENAID KUIC18NNXS2 Arrived on site for no ice. Ice not disengaging from evaporator plate. Called tech support per tech support disconnected Evap thermistor to force default ice cycle.
Near Marble Falls, TX 78654
Cliff
Job Details: 06/06/2019
DISHWASHER KITCHENAID KUDS01FLSS1 Arrived on site to replace water valve for dishwasher. Replaced part and tested unit. Found all is functioning properly at this time and no leaks were found after services were performed.
Near Canyon Lake, TX 78133
Kevin
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and found no ice production, Ran test 57 and icemaker did not cycle. Ran test 45 and it filled with water properly. Replaced ice maker and ran test 57 again and this time icemaker cycled correctly. Ran tested 45 again and recommended that customer discard the first batch of ice. No water leaks from connections at time of service, job complete."
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to diagnose fridge not cooling ff side. Ff side at 60 degs and frz at -15 degs. Found return frozen not allowing proper air circulation. I informed customer that I can seal liner to cabinet and defrost ice but if this issue happens again, there is nothing else we can do to repair this issue as the insulation inside the wall is starting to collapse and create the air restriction and frost up. Customer agreed to go forward with repair. I used sealant I had on hand and defrost return and damper. I verified no leaks at time of svc call.
Near San Marcos, TX 78666
Kevin
Job Details: 06/06/2019
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site and inspected oven and found lower panel is twisted inside oven, disassembled of an interior and after reseating it is now working properly. Go for the repair is required at this time, job complete"
Near Austin, TX 78759
Scott
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for ice maker working periodically . Ran diagnostics IM did not run harvest . Test on thermistor was reading too warm to run harvest . Ran temp checks , temps are around 1 degree. Door HARNES looked normal as well . Replaced IM all checked good with test harvest . Nonwater leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
Lou
Job Details: 06/06/2019
DISHWASHER WHIRLPOOL WDF320PADS3 "arrived on site to inspect dishwasher not drying. Upon further inspection, the customer advised that the unit has always had water puddles in the unit and it’s not drying. The customer has a water softener system as well. I placed the unit in diagnostics and tested with no error codes. Using my multimeter, i tested the amp draw while the unit was testing and found that the element is good as it has 7-9amps (photo). The customer also advised that the dishes have streaks on them. I found that the rinse aid dispenser dial was turned too high. I turned the dial down to 1 and advised the customer that due to the water softener, it’s difficult for the water to break down the detergents/rinse aid and advised them to cut back on detergent use as well. I recommended using rinse aid which they do. I have found nothing wrong mechanically with this unit. No water leaks observed during service, job completed."
Near Austin, TX 78738
Leonardo
Job Details: 06/06/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site to test unit for dispenser door broken. Found broken dispenser, replaced dispenser test unit no leaks present at this time job complete."
Near Austin, TX 78746
Scott
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00
Near Liberty Hill, TX 78642
James
Job Details: 06/06/2019
REFRIGERATOR MAYTAG MFF2558FEZ01 Arrived on site and tested operation. Customer complaint of moisture on mullion between fresh food and freezer. Inspected gaskets for leaks and found that both fresh food door gaskets are not sealing properly. Unit will need both gaskets and to have sealant applied to cabinet and liner seam to seal air leaks. ; ordrng 1 W10830162 (gasket-fip) and 1 W10830162 (gasket-fip) and 1 W10841140 (SEALANT)
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/06/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to diagnose cooktop with knob issue. Found damaged knob and needs replaced. All else works fine. Verified no leaks at time of svc call. ; ordrng 1 W11366438D2C (KNOB)
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/06/2019
REFRIGERATOR LG LSXS26366D/02 Removed and replaced ice maker due to failed internal components. All water connections are dry.
Near Austin, TX 78717
Lou
Job Details: 06/06/2019
DISHWASHER KITCHENAID KDTE334DSS0 "arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that the drain pump is very loud. I placed the unit in diagnostics and tested and when the drain pump came on, it was very loud. I found that when the new drain pump was placed on, it was not placed properly and was bound up and sounded as if the impellers were hitting the side walls of the drain area. I could not get the drain pump to seal correctly; therefore, I removed and replaced the drain pump and tested and it operated as designed. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
James
Job Details: 06/06/2019
DRYER WHIRLPOOL WED7300DW1 Arrived on site and tested operation. I found that the unit cycles properly. Customer stated she noticed near the end of the cycle she could hear it stop and start and the. Once it was complete the end cycle bell would sound. Ran diagnostics and found that the ui has a failure of stuck key and it not allowing code to be erased. I also found that a couple of buttons did not respond properly while checking ui. Unit will need new ui and control to repair ; ordrng 1 AUTHO (AUTHO) and 1 W11123145 (panel-cntl)
Near Manor, TX 78653
Steve C.
Job Details: 06/06/2019
WASHER AMANA NTW4516FW3 Arrived on site for the unit is not working and it stopped midcycle. Tested unit and found a tub is full of water. Remove the water and then remove the drain pump and Found the drain pump was clogged with lint buildup. Removed all the blockage from the pump and tested the unit. Assemble the unit and tested the unit. Unit works properly dry at time of service.
Near Austin, TX 78747
Scott
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for veggie bins not sitting properly . Replaced one bin , didn’t fix issue.ordering frame and will use center rail next visit . Nonwater leaks detected at time of visit . .; ordrng 1 WPW10329866 (frame)"
Near Austin, TX 78733
Luis
Job Details: 06/06/2019
FREEZER GE FUF14DLRBWW "Arrived on site for no cool and at time frost build up. At time of visit unit cooling,removed evaporator cover good frost pattern on evaporator,reassembled unit Che led fan,fan working correctly. Found gaps between liner and cabinet added adhesive to gaps to prevent warm air from entering freezer."
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/06/2019
WASHER WHIRLPOOL WFW3090GW2
Near Kyle, TX 78640
Brandon
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for customer complaint of freezer not cooling, found fan motors and compressor to be running, found sealed system issue, ordering sealed system components.; ordrng 1 CNOTE (AUTH) and 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10570565 (evaporator) and 1 W10810988 (compressor) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/06/2019
OVEN KITCHENAID KEBS107SSS04 Arrived on site for no heat oven. Found that the bake element will not pull out rear of unit.
Near Wimberley, TX 78676
Kevin
Job Details: 06/06/2019
ICE MACHINE KITCHENAID KUIC18PNZS0 arrived on site and found condensor motor has failed, after replacing it ice machine is operating properly. No water leaks detected at time of service.
Near Austin, TX 78702
Wesley
Job Details: 06/06/2019
DRYER WHIRLPOOL WHD5090GW Arrived on site and found unit control failed. Replaced control. Unit is now operating as designed.
Near Kingsland, TX 78639
Cliff
Job Details: 06/06/2019
COOKTOP WHIRLPOOL KICU569XBL00 Arrived on site to replace glass assembly for cooktop. Replaced glass and tested unit. Found all is functioning properly at this time.
Near Burnet, TX 78611
Cliff
Job Details: 06/06/2019
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site to diagnose a range with an oven that is not operating. Found control board not operating properly and sending only half power to broil and bake elements. Also noted thermal fuse on rear of unit not mounted properly. Thermal fuse and control will need to be replaced to complete repairs. ordrng 1 W11122560 (cntrl-elec) and 1 WP3196548 (fuse-thrml)
Near Georgetown, TX 78628
Ron
Job Details: 06/06/2019
DISHWASHER KITCHENAID KUDS30FXSS8 "Arrived on site to install previous diagnosed part. Removed failed sump cleaned owi, installed replacement sump motor assembly. Ran dishwasher in test mode all tested good no water leaks present."
Near Lakeway, TX 78734
Paul
Job Details: 06/06/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator with a no ice condition. I found an E2 error. I ran test 57 and found the ice maker motor not running with 13.2VDC to it. The ice maker needs to be replaced. I replaced the icemaker and ran the harvest, fill, and ice box fan test. The unit is working as designed. Call complete."
Near Buda, TX 78610
Leonardo
Job Details: 06/06/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not filling with water. Test unit and found bad wire to fill valve. Will need new wire harness W10899398. ; ordrng 1 W10899398 (WIRE HARNESS )
Near Cedar Park, TX 78613
Lou
Job Details: 06/06/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer had moved the unit due to purchasing another one. The unit was unplugged and defrosted. I removed and replaced the UI control, HV Control, damper and Evap motor/harness due to unit RC evaporator freezing up.
Near Austin, TX 78741
Scott
Job Details: 06/06/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site for dead micro wave . Replaced fuse and micro switches/ inter locks ( primary tested bad ) started unit and buzzed and blew fuse . Replaced mag ,cap,diode , as well as fuse again from truck stock . Unit tested normal . Did recommend having builder look at exterior venting due to grease build up in cabinet . Job complete ."