Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/09/2017
MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer not stoppping. Removed back console cover and found timer motor not turning. Removed defective timer and installed new replacement. Reassembled. Tested unit. Unit’s timer works as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78717
Jerry C.
Job Details: 11/08/2017
WTW7000DW0 Arrived to inspect unit showing DRN code. I entered service test mode and found F9E1, F0E5, F2E1 codes stored. I found debris within the drain pump and the impeller was damaged. I removed and replaced the pumps and tested. Operational test good, no leaks observed during service.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/08/2017
WED6400SW1 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back panel and found element broke and cutoff faulty. P&L are as follows; W10169881 (Cutoff Kit) $63.62WP8573069 (Elementj $133.59,DR310 $159.99. Gave customer 10% off miltary discount on P&L. Removed element and cutoff and installed new replacements. Reassembled. Tested. Unit now heats as intended. Dryer vent and lint trap was clean at time of service
Near Killeen, TX 76549
Arthur B.
Job Details: 11/08/2017
MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer not strating. Found start switch not secured to console. Removed back cover and secured knob to console. Reassembled. Dryer now starts as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/08/2017
GEW9250PW1 (Dryer) - Arrived onsite for customer complaint of dryer not stopping and control light faded. Found control stay on when selecting cycles. P&L are as follows; WP8546219 (Control) $216.11, WP8558755 (Membrane) $179.77 DR320 $179.99. Customer is wanting to decline repair due to cost. Collected SVC call fee of $108.24 today. Dryer vent and lint trap was clean of lint at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/08/2017
MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling and not stopping when door opened. Found door switch stuck closed. Used electrical lubricant to lubricate switch. Removed front door assembly and found screw stuck in drum felt. Removed screw and reassembled. Tested unit. Unit tumbles quietly and shuts off when door is opened. No other issues found. Dryer vent and lint trap was clean at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/08/2017
WDT720PADW2 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not spraying. Tested unit and found faulty sump and motor. Removed and replaced sump and motor assembly. Reassembled. Tested unit. Unit fills,washes,drain and heats as intended. All water connections were dry at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/08/2017
MDBH949PAW3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting. Tested console and found when selected features,console will not respond. Found unit will need control and conosle to address issue. OF to obtain AUTHO before we can R/S. All water connections were sry at time of service.
Near Austin, TX 78725
Carlos G.
Job Details: 11/08/2017
Arrived on site and checked the unit for unbalanced load issue. Inspected unit and found inner basket perforated holes 100% clogged with calcium build up not allowing water to drain fast enough hence unit unbalanced problem. Customer to clean out inner basket. No water leaks present after service. Job complete.
Near Briggs, TX 78608
Arthur B.
Job Details: 11/08/2017
GX5SHDXTQ01 (French Door Refrigerator) - Arrived onsite to install door gaskets and water inlet valve to french door refrigerator fom prior visit’s diagnosis. Removed both RC door gasket and installed new replacements. Removed water valve amd installed new replacements. Reassembled. Doors seals well and water valve works as intended. All water connections were dry at time of service.
Near Temple, TX 76502
Mike G.
Job Details: 11/08/2017
Arrived on site for unit saying to open and Close door, checked unit and found that the door switches are bad replaced door switches and interlocks checked unit after repair and unit is heating unit checked fine at this time.... WMH31017FW0
Near Temple, TX 76502
Mike G.
Job Details: 11/08/2017
Arrived on site for unit saying to open and Close door, checked unit and found that the door switches are bad replaced door switches and interlocks checked unit after repair and unit is heating unit checked fine at this time.... WMH31017FW0
Near Temple, TX 76502
Mike G.
Job Details: 11/08/2017
Near Temple, TX 76502
Mike G.
Job Details: 11/08/2017
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/07/2017
WED4815EW1 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed front door and found coins lodged between cabinet and seal. Removed obstructions and reassembled. Tested unit. Unit now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/07/2017
WRS325FDAM04 (SxS Refrigerator) - Arrived insite to install LED light bar to complete repair on SxS refrigerator. Removed RF/FC LED light bars. Installed new replacements. Loghts now work as intended. All water connections were dry at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/07/2017
AMV2307PFW0 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave door cracked on bottom portion. Found bottom outer frame cracked. Removed door and installed new replacement. Customer satisfied with replacement.
Near Killeen, TX 76541
Arthur B.
Job Details: 11/07/2017
MVWX655DW0 (Top Load Washer) - Arrived onsite to install washplate to top load washer from prior visit’s diagnosis. Installed new washplate and bolt. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.
Near Killeen, TX 76541
Arthur B.
Job Details: 11/07/2017
GEW9200LW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed toe plate and checked thermal fuse. Found a blown thermal fuse. Removed and replaced fuse. Reassembled and tested. Dryer now starts and heats as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/07/2017
Arrived on site for no wash condition. Found that there was no power from the control to the main wash motor. Removed and replaced defective control. All operations are now normal. All water connections are dry.
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/07/2017
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/07/2017
GEW9200LW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed toe plate and checked thermal fuse. Found a blown thermal fuse. Removed and replaced fuse. Reassembled and tested. Dryer now starts and heats as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Leander, TX 78641
Jerry C.
Job Details: 11/07/2017
MVWX655DW0 Arrived to inspect unit not turning on and not draining. I entered service test mode and found F9E1 long drain code stored. I entered manual test mode and attempted the drain pump and it would not actuate and a relay could be heard from the control. I removed water from the unit and found the impeller on the drain pump locked. I removed the drain pump and found debris had damaged the impeller and wedged between it and the housing. I removed the pump WPW10581874 and replaced it. I tested and found a small leak at the drain tube connection, after adjusting, the leak stopped. I calibrated and tested the unit, operational test good, no leaks observed upon completion of service.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 11/07/2017
Rmoved and replaced failing gearcase, binding and leaking oul. Tested unit and all operations were correct and all water connections were dry.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 11/07/2017
Near Austin, TX 78731
Paul
Job Details: 11/07/2017
Jenn-Air Refrigerator Model JFX2897DRM00 Arrived onsite for the refrigerator with a no ice condition. I found the icemaker with an E1 error and the ice box fan wasn’t running. I tested the ice box fan and ran the fill test and all passed. I replaced the icemaker and tested the unit. Unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78731
Paul
Job Details: 11/07/2017
Near Austin, TX 78750
Wesley
Job Details: 11/07/2017
Kitchen aid fridge control failure.
Near Smithville, TX 78957
Carlos G.
Job Details: 11/07/2017
Arrived on site to replace parts from previous visit. Removed and replaced door and badge. Heated up gasket to conform to cabinet. All checks ok. No water leaks present after service. Job complete.
Near Belton, TX 76513
Arthur B.
Job Details: 11/07/2017
WMH76719CS4 (OTR Microwave) - Arrived onsite to install magnetron,capacitor and diode to OTR microwave. Unistalled and removed cabinet wrapper. Removed defective parts and installed new replacements. Reassembled. Reinstalled and tested. Unit heats as intended. No other issues found.
Near Hutto, TX 78634
Jonathan S
Job Details: 11/07/2017
Whirlpool oven model #WFE515S0ES0. Not heating to correct temperatures.
Near Temple, TX 76502
Arthur B.
Job Details: 11/07/2017
WTW8900BC0 (Front Load Washer) - Arrived on site to install outer tub to front load washer from prior tech’s diagnosis. Remove the outer tub and install new replacement. Console and removed LH hinge. Install new hinge. Reassembled. Tested unit. Unit feels agitates drains and spends as attended. All water connections were dry at time of service.
Near Lockhart, TX 78644
Carlos G.
Job Details: 11/07/2017
Arrived on site and checked the unit for long dry times. Ran twst cycle and used vent test. Shows very limited suction. Inspected house exhaust and found a piece of metal covering exhaust. Corrected issue and all checks ok now. Job compelte.
Near Lakeway, TX 78734
Thomas L.
Job Details: 11/07/2017
Arrived on site for improper ice dispenser operation. Customer informed me that the unit delivers crushed ice when cubed ice is selected. I tested along with the customer the operation and it worked properly. All water connections were dry.
Near Lakeway, TX 78734
Thomas L.
Job Details: 11/07/2017
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 11/07/2017
Arrived on site and checked the unit for noise issue. Ran test cycle and could not duplicate noise at this time. Confirmed temperatures ok. No water leaks present after service. Job complete.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/07/2017
Arrived on site. Replaced light assemblies. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/07/2017
Arrived on site. Replaced light assemblies. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/07/2017
Arrived on site. Replaced light assemblies. All functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78633
Mike C.
Job Details: 11/07/2017
Whirlpool Range GW397LXUS06 Arrived to check unit for a gas leak at regulator. Used bubble leak detector on all connections at regulator and wall supply and found no leaks. Tightened all connections and found unit to check good. Collecting service fee of $99.99
Near Temple, TX 76501
Arthur B.
Job Details: 11/07/2017
WRS586FLDM01 (SxS Refrigerator) - Arrived onsite to install parts to SxS refrigerator from prior tech’s diagnosis. When arrived, unit was already defrosted. Removed harness and control. Installed new replacements. Reassembled. Tested unit. Good frost pattern forming. No water connected to unit at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 11/07/2017
Maytag Refrigerator MZD2766GEW Arrived to check unit for no ice production. Found 120 volts at the ice maker but it will not cycle. Installed new ice maker and checked operation, checked good. Checked unit for any leaks and none were found. Ice maker $123.59 - RF360 $169.99
Near Killeen, TX 76542
Arthur B.
Job Details: 11/06/2017
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of ice not crushing on french door refrigerator. Removed ice container and found chopper blades dull. Removed ice container and installed new replacement. Tested unit. Unit crushes ice well. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/06/2017
MVWB855DC1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out. Ran diagnostics and found error codes;F0E5 (Off Balance),F7E9 (Locked Rotor). Tan test 052 and could hear slider clicking. Ordering rotor,stator,clutch and slider to complete repair. Customer will speak to Lowes regarding exchange. All water connections were dry at time of service.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/06/2017
Arrived on site for icing and on top of the freezer drawer liner. Found the mall you and heater was in the off position. That condensation was dripping down into the freezer and freezing. Turn heater on cleaned up ice. Water connections were all dry.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/06/2017
Near Killeen, TX 76549
Arthur B.
Job Details: 11/06/2017
WRS325FDAM02 (SxS Refrigerator) - Arrived onsite to remove and replace auger motor from prior visit’s diagnosis. Removed auger motor and installed new replacement. Reassembled. Tested. Unit dispenses ice but noise still loud. Spoke with WPL Techline Joel SR#7720483165 and stated working as intended. No other issues found. Customer will speak to Lowes regarding issue. All water connections were dry at time of service.
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/06/2017
Arrived on site for no ice condition. Found motor had stopped midcycle. Found power to icemaker. Removed and replaced ice maker and all water connections were dry. Rithompson113@gmail.com
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/06/2017
Arrived on site for no ice condition. Found motor had stopped midcycle. Found power to icemaker. Removed and replaced ice maker and all water connections were dry. Rithompson113@gmail.com
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/06/2017
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/06/2017
lyndaredler@gmail.com Arrived on site for door that would not open. Found effective door latch and replaced. Tested operations, all we’re good and everything was dry
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/06/2017
Near Round Rock, TX 78665
Jonathan S
Job Details: 11/06/2017
Whirlpool dishwasher model# WDF320PADB2. No drying dishes.
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 11/06/2017
MDB8959SBS2 No response from touchpad/console. Defective touchpad. Contacted tech assist on issue. Replaced console. Corrected float switch position. Verified no leaks from inlet/drain hoses bran wash cycle nnormal operation after service
Near Austin, TX 78748
Connor M.
Job Details: 11/06/2017
NED4655EW0 Amana dryer
Near Austin, TX 78747
Connor M.
Job Details: 11/06/2017
GI5FVAXVB00 maytag refrigerator Ice been doesnt match up. Will need ic ebin with blue buttons. Office to schedule directly.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/06/2017
WGE555S0BS00 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range cooktop melted on LF element area and thermal crack. Found bubbling and thermal crack on LF element section of cooktop. Removed cooktop and replaced. Tested all elements. All works as intended.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 11/06/2017
Arrived on site for improper heating times. The Mrs. customer and I set the unit for 350 degrees and it reached temp in 11 minutes which is normal. We discussed the fact that ovens now have hidden bake element which will be a little slower than the old units of the past.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 11/06/2017
Near Austin, TX 78717
Jerry C.
Job Details: 11/06/2017
KCGS556ESS02 Arrived to inspect flame height issues. I found the burner caps not seated correctly and I advised the customer on correct seating of the burner caps. I tested the unit and advised the customer on operation. Operational test good, no gas leaks detected during service.
Near Spicewood, TX 78669
Cliff
Job Details: 11/06/2017
Jennair refrigerator JF42NXFXDE00. Arrived on site to diagnose a refrigerator with a no ice conditions. Found icemaker bail arm raise to off position when I arrived at home. Turn the ice maker on and found it ran full cycle and filled properly. No mechanical failures were found with system at this time. Advise customer on purpose of bail arm. No leaks were found at time of service.
Near Austin, TX 78723
Carlos G.
Job Details: 11/06/2017
Arrived on site and checked the unit for door issues. Inspected right freshfood door and found bottom hinge washer is missing causing door mullion not to latch on properly. Office to order parts for return visit and reschedule customer. Extra washers in case needed.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 11/06/2017
Arrived on site for noisy operation. Tested unit in all functions, Fill, agitation, drain, and span. All operations are normal at all water connections are dry.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 11/06/2017
Near Austin, TX 78723
Carlos G.
Job Details: 11/06/2017
Arrived on site and checked the unit for no operation. Checked components and found high voltage nuetral wire not connected properly. Reconnected wiring and ran test cycle and all checks ok. No water leaks present after service. Labor jobcode DW355 ($149.99) plus tax for total of $162.36. Collected payment in full via CC. Job complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/06/2017
WTW4950XW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning clothes out. Found customer using too much soap in loads. Advised customer on amount of soap and fabric softner to use. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 11/06/2017
WRV986FDEM01 Defective rail bearings on freezer right rail. Replaced left/right side feeezer rails. Verified normal door opening/clsure after service. No air leaks detected.
Near Cedar Park, TX 78613
Jerry C.
Job Details: 11/06/2017
KDFE204EBL1 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the sump assembly and then removed and replaced the control. I found the float intact and not requiring replacement. I tested the unit within service test mode and found all functions present and no errors generated during the test. I advised the customer on detergent use, recommending 25% of their current amount, the use of rinse agent and the importance of purging cold water from the hot supply prior to use. Operational test good, no leaks observed during service.
Near Georgetown, TX 78633
Mike C.
Job Details: 11/06/2017
Whirlpool dishwasher WDT710PAHZ1 Arrived to find upper rack stops not staying locked onto the tracks. Installed new stops and checked operation, checked good. No water leaks were found on unit.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/06/2017
MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Found house tubing restricted. Advised customer to have house venting cleaned. Dryer heats and tumbles as intended. Dryer vent and lint trap clean of lint at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 11/06/2017
Whirlpool microwave WMH32519FS0 Arrived to have customer explain that she is unable to program the surface light timer. Found the clock has to be set to display am/pm before the timer can be set. Charged clock setting to display am/pm and then set light timer. Unit checks good.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/06/2017
Removed and replaced failed lid lock. Operations are now normal and all connections are dry.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/06/2017
Near Killeen, TX 76543
Arthur B.
Job Details: 11/03/2017
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not cleaning properly. Found customer is using non HE soap and over using soap. Advised customer to change soap to HE brand. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 11/03/2017
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not cleaning properly. Found customer is using non HE soap and over using soap. Advised customer to change soap to HE brand. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.
Near Buda, TX 78610
Connor M.
Job Details: 11/03/2017
KUIS18NNZB0 kitchenaid ice machine Arrived on site to test unit for no ice production. Found recirc tube not connected to spreader assy. Corrected issue and tested unit. Unit working properly. No leaks detected.
Near Killeen, TX 76541
Arthur B.
Job Details: 11/03/2017
MVWX600DW1 (Top Load Washer) - Arrived onsite to install inner was basket from prior service company diagnosis. Removed inner wash basket and installed customer’s delivered replacement. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at tome of service.
Near Leander, TX 78641
Jerry C.
Job Details: 11/03/2017
WFE530C0ES0 Arrived to inspect damage to glass. I found a mark in the glass of the door that could not be removed. I removed and replaced the original front glass WPW10330077 and tested. Operational test good.
Near Georgetown, TX 78633
Mike C.
Job Details: 11/03/2017
Whirlpool washer WTW8800YW0 Arrived to install new outer tub, suspension and bleach dispenser. Checked operation and unit checks good. Checked unit for any leaks and none were found.
Near Leander, TX 78641
Jerry C.
Job Details: 11/03/2017
WOS92EC0AS03 Arrived to instal parts. I found the customer was unaware of the two different Preheat settings and I elected to test in Standard Preheat mode, which is advised with conventional baking. The unit preheated to 390 and claimed 350 Preheat. Temperature declined to 323 and then wandered for several minutes. I removed and replaced the control and sensor and tested. I advised the customer on the different preheating modes and also advised them to allow longer preheat times for certain baked goods. The customer will contact us if there are further issues.
Near Killeen, TX 76541
Arthur B.
Job Details: 11/03/2017
MVWX655DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating. Removed washplate. Found agitator stripped. Ordering new bolt and washplate to complete repair. R/S customer for 11/7. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/03/2017
MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit. Found extensive build up. Advised customer of the finding and wjat is causing long dry times. Customer will have ducts cleaned. Cleaned dryer tube. Dryer tube and lint trap was clean of lint at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/03/2017
Arrived onsite for customer complaint of SxS refrigerator lights not working. Found filter indicator light wont reset. Removed ADC board and installed new replacement. Found light come on but LED are burnt out on both RC/FC sections. Found FC LED light that was received was defective. Reordering. R/S customer for Tues 11/7. All water connections were dry at time of service.
Near Austin, TX 78759
Scott
Job Details: 11/03/2017
Whirlpool dryer ,
Near Blanco, TX 78606
Connor M.
Job Details: 11/03/2017
MER8700DS1 maytag range Arrived on site to test unit for failure. Found failed control. Replaced and tested unit. Unit working properly.
Near Austin, TX 78734
Cliff
Job Details: 11/03/2017
Kitchenaid oven KEBK206SSS04. Arrived on site to replace bracket for oven door. Replaced bracket and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
Jerry C.
Job Details: 11/03/2017
WRS325FDAM04 Arrived to inspect noise. The issue had remedied itself prior to my arrival. After discussing the issue with the customer, it appears there may have been an icing issue and the unit defrosted. I found water within the drip pan and it was evaporating as it should. I advised the customer of my findings and they will contact us if the issue continues. Operational test good, no leaks observed during service.
Near Belton, TX 76513
Mike G.
Job Details: 11/03/2017
MHW5500FC1, Arrived on site for unit not spining checked unit and Found no error codes and ran test on unit and found that unit will fill wash drain and spin and door is locking and unlocking checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Belton, TX 76513
Mike G.
Job Details: 11/03/2017
MHW5500FC1, Arrived on site for unit not spining checked unit and Found no error codes and ran test on unit and found that unit will fill wash drain and spin and door is locking and unlocking checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 11/03/2017
ASI2575FRS00 Excessive ice in freezer. Replaced freezer door gasket. Gap between liner and gasket allowing excessive air to enter. Leveled doirs. Contacted tech assist on making doirs flush from side view. Per tech assist used permagum behind refrigertor gasket to push out and atrempt to make flush with doors
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 11/03/2017
ASI2575FRS00 Excessive ice in freezer. Replaced freezer door gasket. Gap between liner and gasket allowing excessive air to enter. Leveled doirs. Contacted tech assist on making doirs flush from side view. Per tech assist used permagum behind refrigertor gasket to push out and atrempt to make flush with doors
Near Leander, TX 78641
Jerry C.
Job Details: 11/03/2017
WDT970SAHZ0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the sump assembly and then removed and replaced the control. I tested the unit within service test mode and it operated as designed with all functions present and no new error codes generated. I advised the customer on detergent amounts, the use of rinse agent to facilitate drying quality and the importance of purging cold water from the hot supply, prior to use. Operational test good, no leaks observed during service.
Near San Marcos, TX 78666
Connor M.
Job Details: 11/03/2017
KSGB900ESS1 kitchenaid refrigerator Arrived on site to test unit for not operating. Found no error codes or faults. Unit passed auto test. Stuck shorted key found. Ordering panel for repair. Office to schedule directly.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/03/2017
MMV4206FZ2 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave internal light wont turn on. Remived control panel and found 3 way and NC switches burnt. Remived defective switches and installed new replacements. Reassembled. Tested unit. Unit’s light turn on and off when door is opened and closed. Microwave heats as intended. No other issues found.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/03/2017
MMV4206FZ2 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave internal light wont turn on. Remived control panel and found 3 way and NC switches burnt. Remived defective switches and installed new replacements. Reassembled. Tested unit. Unit’s light turn on and off when door is opened and closed. Microwave heats as intended. No other issues found.
Near San Marcos, TX 78666
Connor M.
Job Details: 11/03/2017
WGE745C0FS00 whirlpool range Arrived on site to inspect unit for cosmetic damage. Found control panel trim not had large dent. Replaced and tested unit. Unit working properly.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/03/2017
Arrived on site for no operation. Removed and rplaced open lid lock assembly. Tested unit and all operations are normal. All connections were dry.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 11/03/2017
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/02/2017
WTW7300DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaving white residue on clothes. When arrived, customer had various garments with white residue on clothes. Found unit falls under SP W11042572. Ordering control kit to address issue. OF to contact customer due to part coming directly from manufactuer. All water connections were dry at time of service.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/02/2017
WFW81HEDW0 (Front Load Washer) - Arrived onsite to install control to front load washer from prior visit’s diagnosis. Removed top to remove defective control. Installed new replacement. Tested unit. Unit now fills,washes,drain and spins as intended. All water connections were dry at time of service.