Near Austin, TX 78744
Ron
Job Details: 06/11/2019
DRYER GE GFD45GSSM0WW "Arrived onsite for a noisy dryer, test dryer for 15 mins on timed dry high heat. Received no abnormal noise, customer played video /.contacted GE spoke with Greg explained the issue I had. Recommend making sure the drum is not of round. Test ran with a load of towels confirmed rear drum bearing failure.
Near Burnet, TX 78611
Jonathan S
Job Details: 06/11/2019
REFRIGERATOR GE ZISS480DRISS "Arrived on site to install previous diagnosed parts with 2nd man. Inspected unit and found dents on both doors. Had customer sign waiver. Recovered refrigerant from unit. Removed failed compressor, filter drier, access valve and inverter. Installed new compressor and pulled vacuum on unit. Added 12.5 ounce of refrigerant. Installed new inverter and Estes operation. All tested good at time of service, no water leaks present.
Near Austin, TX 78732
Luis
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for cooling issue and ice build up on food. Per customer freezer will defrost,breaker needs to be reset to get unit to,start cooling. Called tech support for ongoing issue,ran diagnostics all test passed,per tech support need to check wire harness on H.V. Control. Removed cover checked harness found P6 pin2 LB wire broken in harness called tech support
Near Austin, TX 78748
Ron
Job Details: 06/11/2019
RANGE WHIRLPOOL WFE975H0HZ1 "Arrived onsite for oven over heating, test ran oven confirmed cycling temps of 394 to 328. Calibrated oven by 10 degrees. Advised customer how to adjust the temp as well per the use and care manual"
Near Leander, TX 78641
James
Job Details: 06/11/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived on site and tested operation. I found UO fault code indicating failed vent motor. Unit will need new vent motor to repair ; ordrng 1 154861101 (vent assy)
Near The Hills, TX 78738
Luis
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for loud noise. Removed deli drawer found ice build up on evaporator,per service pointer W11329116C will need to install new cover and updated control. 1 W10889360 (COVER EVAP) and 1 W11333076 (MAIN CONTROL)"
Near Hutto, TX 78634
Arthur B.
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for customer complaint of french door refrigerator not making ice in freezer side. Removed icemaker. Found pin connector on icemaker was bent and not fully seated. Secured harness and ran tests 121 and 98. Both passed. Advised customer of finding. No other issues found.
Near New Braunfels, TX 78130
Robert
Job Details: 06/11/2019
RANGE JENN-AIR JGRP436WP02 Arrived on job to replace bake burner. After replacement test operation no gas smell.
Near Austin, TX 78739
Ron
Job Details: 06/11/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for partial display, performed diagnostic no error. Confirmed exact issue on second wall oven, customer has to reset breaker to correct. Confirmed communication issue installed a new control board and console. Display came with on issues. Customer made aware of second wall oven having the same issues.
Near Cedar Park, TX 78613
Lou
Job Details: 06/11/2019
DISHWASHER GE GLD5860L15SS "arrived on site to install previously diagnosed and ordered part. I removed and replaced the motor and when I went to test the unit, no water entered the unit. I verified the water was turned on and verified voltage to the valve. I checked the float switch as well and it was good. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 06/11/2019
REFRIGERATOR FRIGIDAIRE FCGM181RQBB "Arrived on site and found water has been leaking from unit. Inspected for leaks and found that the drain pan is cracked. U it will need new drain pan to repair and 2 technicians. ; ordrng 1 297165800 (pan,drain) and 1 CNOTE (2 MAN)"
Near Cedar Park, TX 78613
Lou
Job Details: 06/11/2019
VENTHOOD WHIRLPOOL UXT5230BDS1 "arrived on site to inspect cooktop downdraft being too loud ad not working. Upon further inspection, I found that the unit is not a downdraft, but a venthood. The customer advised that it’s not venting well ad was loud. When I turned the unit on, the noise level was normal and I found that the filter was very dirty. I advised the customer of my findings and advised that there is nothing wrong with the unit other than the filter being dirty. Provided recommendations for filter replacement. Job completed."
Near Austin, TX 78757
Paul
Job Details: 06/11/2019
OVEN WHIRLPOOL WFG770H0FZ0 Arrived onsite for the oven that will not light in bake. I found the bake burner not installed on the orifice. I corrected the bake burner and tested the oven. The unit is working as designed. Call complete.
Near Marble Falls, TX 78654
Jonathan S
Job Details: 06/11/2019
FREEZER WHIRLPOOL KRFC300ESS01 "Arrived on site for refrigerator developing ice in freezer. Found ice buildup on front left side of freezer (see SD-QuickPic). Removed ice buildup and tested door seal. Found door sealing (see SD-QuickPic). Tested all other operations. All tested good, no water leaks present."
Near Kingsland, TX 78639
Jonathan S
Job Details: 06/11/2019
REFRIGERATOR AMANA AFI2538AEW Arrived on site for refrigerator not dispensing ice or water. Performed diagnostics mode and found auger motor and compressor net valve not activating. Tested switch on ice door and found opening and closing. Tested voltage and found no voltage at switch. Found control at fault. Will return with ice door on hand if needed. 1 W10890094 (CONTROL )
Near Leander, TX 78641
James
Job Details: 06/11/2019
MICROWAVE GE PEB7227SL1SS Arrived on site and found door stuck shut and release not engaging to release door. Accessed latch assembly and found that the pin for the release on the latch assembly has broken off. Unit will need new latch assembly and rocker to repair.
Near Austin, TX 78757
Paul
Job Details: 06/11/2019
REFRIGERATOR GE CYE22TSHFSS Arrived onsite for the refrigerator not cooling. I found the RC evaporator fan defective. I replaced the fan and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78757
Paul
Job Details: 06/11/2019
WASHER GE GUD27ESSMWW "Arrived onsite for the washer shutting down in the middle of a cycle. Mr also stated the washer selector switch won’t always respond. I checked stored error codes and had a 27 - water left in the tub with the lid open for more than 15 minutes, 15 - thermistor error, 3 - motor error, and a 26 - out of balance error. I tested the thermistor and had 45K ohms at 80 degrees which is good. I checked the connection at the control for the motor and it was good. I ran a speed wash and the unit worked as designed. I could not get the unit to fail. I checked the connections at the motor and the capacitor. I tested the capacitor and it showed 50mf. The customer stated that sometimes when this happens they unplug the unit and plug it back in to get it to work. I went over unbalanced loads with the customer and explained what these can cause. The unit is working as designed. Call complete."
Near Round Rock, TX 78665
Cliff
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WMH73521CS3 On site to replace microwave door. Found door good but still not operating clock properly. Per service main control will need to be replaced as well. 1 W10860347 (cntrl-elec)
Near Austin, TX 78705
Wesley
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site and found unit to be operating perfectly on different outlet. Advised customer that unit was not compatible with shared circuit. Unit is now operating as designed.
Near Marble Falls, TX 78654
Jonathan S
Job Details: 06/11/2019
COOKTOP IKEA ICR555DB01 "Arrived on site for cooktop making a humming noise . Performed diagnostics mode and checked fault codes, no fault codes. Found transformer making slight humming noises. Changed transformer and found transformer still has slight humming noise. Due to unit having transformer, will continue get humming sound. Tested all operations, all tested good."
Near Leander, TX 78641
Lou
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "arrived on site to inspect refrigerator no ice condition. Upon further inspection, I tested temps in the RC=44 & FC=13. Tested the unit in diagnostics and checked the ice maker for error codes in test 59 and found no error codes. Check harvest mode in test 57 and the ice maker harvested as designed, but no ice came out of it. I tested the fill tube in test 45 ad I could hear the valve come on, but no water was flowing into the ice tray. Checked fill tube heater and the tube was frozen. Also found a large mass of ice under the right pantry drawer ad a large puddle of water under t(e left pantry drawer. It appears that the RC evaporator drain tube is clogged. I am ordering the fill tube heater. Customer will defrost ice from pantry drawer section.. ; ordrng 1 W10760808 (heater) and 1 W10836964 (pan-drip)"
Near Austin, TX 78705
Wesley
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRM318FMDM02 Arrived onnsite and found icemaker harness disconnected. Disconnected and reconnected to repair Im operation. All checks good.
Near Austin, TX 78727
Lou
Job Details: 06/11/2019
DRYER WHIRLPOOL WED96HEAC0 "arrived on site to inspect dryer not drying. Upon further inspection, I turned the unit on and found the element heating up. I found a lot of lint built up in the unit. Using my vent test kit, I tested airflow and found that the unit is blocked. I advised the customer of my findings and advised to have the venting cleaned.. No lint at end of service, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for customer complaint of unit not producing ice, found faulty valve, I replaced valve unit tested good."
Near Pflugerville, TX 78660
Arthur B.
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for customer complaint of top load washer not completing cycles. When arrived, found lid latch clicking on and off. Removed an replaced lid latch assembly. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service."
Near Horseshoe Bay, TX 78657
Joel G.
Job Details: 06/11/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to diagnose ice machine not producing ice. Ran diags, verified operations in diags, cooled fine and main board registered at least 4.5 degs on evap sensor which had a good frost pattern. Unit isn’t on RO system customer has and is just on normal water. Ran a normal cycle and it seems like hot gas is being activated while unit is trying to cool on the evap.
Near Austin, TX 78746
Scott
Job Details: 06/11/2019
WASHER WHIRLPOOL WFW92HEFU0 Arrived on site for unit locking checked wl switch . Removed air trap . Found safety pins in drain pump which had worn down blades affecting draining action. Replaced pump motor . Job complete.
Near Austin, TX 78749
Luis
Job Details: 06/11/2019
FREEZER WHIRLPOOL GB2FHDXWS06 "Arrived on site for water leaking. Diagnosed frozen drain in freezer section,diagnosed unit will need updated drain tube kit. Installed drain tube kit,defrosted drain checked water flow through drain unit working as designed.
Near Austin, TX 78758
Wesley
Job Details: 06/11/2019
OVEN GE PGB911SEJ1SS
Near Wimberley, TX 78676
Robert
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on job to replace thermistor and icemaker. After replacement test operation. No leaks detected at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 06/11/2019
OVEN KITCHENAID KODE500EBS03 Arrived on job to replace door frames both doors. After replacement test operation all functions working properly.
Near Austin, TX 78759
Paul
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the upper drawer in the freezer with the front face not staying on. I found the bin face coming off the bin because the bin is warped. I replaced the bin. Mr also stated the unit will not roll. I found the left roller bent causing the leveling foot to drag the floor. I removed the roller and straightened the bracket. I reinstalled the roller and the unit will roll correctly now. Call complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose a microwave that is arcing and has burning smell. Found capacitor shorted out causing failure. Replaced capacitor and tested unit. Found all is functioning properly at this time.
Near Salado, TX 76571
Al
Job Details: 06/11/2019
WASHER MAYTAG MVWB850YW1 Arrived to inspect washer grinding.Attempted to free basket and basket would not come out from the unit.
Near Round Rock, TX 78665
Arthur B.
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for customer complaint of 5 door refrigerator not making ice. Ran test 057 and found error code E5 (Timed Ice). Inspected ice maker mold and found small ice chips blocking ice stripper. Cleared blockage and ran test 57. Ice maker harvested successfully. Ran test 45 to fill ice maker mold. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/11/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for customer complaint of unit not powering on, found faulty console power button, I replaced console, unit tested good."
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/11/2019
WARMING DRAWER KITCHENAID KOWT100ESS00 Arrived on site for drawer that does not move properly. Found that the unit has failed drawer glides. Replaced at unit now operating properly. This is a new home and the builder left the door open for me.
Near Liberty Hill, TX 78642
Joel G.
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install part ordered by previous tech. Replaced and verified operations. Verified no water leaks at time of svc call. Also informed customer that they will need to keep anything with high water content away from damper, since air coming from damper is way below freezing, to prevent items from freezing."
Near Driftwood, TX 78619
Brandon
Job Details: 06/11/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site to replace idler pulley and belt, I also applied grease to idler and wheels, unit tested good after replacing parts."
Near New Braunfels, TX 78130
Kevin
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and found freezer light is on but nothing else is showing power. Inspected HV control board and found it is warm to the touch. Replaced board and it turned on UI showed PO Cleared that and it ran for a few seconds stopped, attempted a few more times, then power cycled several times and completely failed again. ordrng 1 W11043015 (panel-ui) and 1 W11043763 (cntrl-elec)"
Near , TX 78641
James
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and installed new door. Tested operation and found unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and found door not opening due to missing spring. Installed new dispenser assembly and tested. Unit tests good. Job complete
Near Round Rock, TX 78681
Cliff
Job Details: 06/11/2019
DRYER MAYTAG MED5630HW0 Arrived on site to diagnose a dryer that is making abnormal noise. Found loose screws on frame of unit causing abnormal rattling. Tightened all screws and made sure all components were mounted properly. Tested unit and found all is functioning properly at this time.
Near Hutto, TX 78634
Arthur B.
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F5E2 (Lid Lock Fault). Removed and replaced lid lock. Tested unit. Found new lid lock keeps clicking off and on. Found lid lock faulty. All water connections were dry at time of service.; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)
Near Pflugerville, TX 78660
Cliff
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS02 Arrived on site to diagnose a refrigerator with doors that are not level. Re-leveled refrigerator and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78758
Wesley
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and replaced motor. Tub ring not needed. All checks good. Unit is now operating as designed.
Near Austin, TX 78746
Scott
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL KDTM404ESS0 Arrived on site for dead dishwasher . Found wall switch turned off . Turn switch on and unit powered up . Ran diagnostics and unit checked normal . Nonwater leaks detected at time of service . Job complete.
Near Lakeway, TX 78734
Paul
Job Details: 06/11/2019
DISHWASHER JENN-AIR JDB9800CWP2 Arrived onsite for the dishwasher not draining properly. I checked stored error codes and found an F8E4. I cleared the code and I ran the diagnostics cycle and the unit completed the cycle and worked as designed. All of the water drained out and there was nothing in the drain pump. Call complete.
Near Austin, TX 78748
Leonardo
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but wash motor not coming on. Replaced sump and motor test unit for leaks no leaks present at this time. Unit working correctly job complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/11/2019
DRYER MAYTAG MED8200FC2 Arrived on job to replace drum. After replacement test operation noise level normal.
Near Austin, TX 78703
Luis
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 Arrived on site for faulty control. Replaced niagra and main control powered unit on tested ice dispenser unit working as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "arrived on site to inspect refrigerator leaking water. Upon further inspection, I found the left side of the FC door not sealing at the bottom corner area. Found ice buildup on the rails and also found ice buildup on the Evap cover. Removed the back cover and checked the drain hose and it was good. Found a solid plate of ice on the bottom of the FC section. Attempted to adjust the left rail bracket but it did not help. I am ordering the Evap motor/harness, both rails and both brackets and the FC door gasket.. No water leaks observed during service. ordrng 1 CNOTE (AUTHORIZATION) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10276647 (motor-evap) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket) and 1 WPW10714545 (gasket-fip)"
Near Marble Falls, TX 78654
Jonathan S
Job Details: 06/11/2019
REFRIGERATOR GE ZIR36NMHRH "Arrived on site to install previous diagnosed part. Gained access to door spring. Installed new door spring. Tested door operation. All tested good, no water leaks present.
Near Austin, TX 78705
Wesley
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and found unit fully thawed. Disassembled Evap cover and found cracked thermistor. Replaced Evap cover and did not replace control. Turned unit on. And found operating as designed.
Near Lampasas, TX 76550
Al
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM00 "Arrived to inspect refrigerator not operating properly.Put the unit through diagnostic test mode and tested all aspects of the unit and all checked out properly.Emptied the ice dispenser tray that was frozen in the freezer door and at the customers request, I turn off the ice maker.
Near Austin, TX 78703
Leonardo
Job Details: 06/11/2019
RANGE AMANA AER6303MFS1 Arrived on site to test unit for oven under cooking. Test unit and found unit off by 5 degrees. Calibrated oven to +5. Job complete
Near Austin, TX 78739
Ron
Job Details: 06/11/2019
OVEN WHIRLPOOL RBS305PDB14
Near Round Rock, TX 78681
Lou
Job Details: 06/11/2019
DISHWASHER AMANA ABD1400AGS0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I found water in the bottom of the tub. I attempted to drain the unit by pressing cancel button but the unit would not drain. I inspected the disposal and it appeared to be new. I checked the knockout and found it was still there. I removed the knockout from the disposal and pressed cancel on the dishwasher to engage the drain pump and the unit began to drain the water into the disposal. I tested the unit and it operated as designed with no water leaks. I contacted the property manager to advise of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78739
Ron
Job Details: 06/11/2019
WASHER WHIRLPOOL MVWB835DW0 Arrived on site for for not unlocking coding f5e3 unlock error. Replaced latch assembly washer tested good.
Near Austin, TX 78754
Cliff
Job Details: 06/11/2019
REFRIGERATOR AMANA ASD2575BRB01 Arrived on site to diagnose a refrigerator that is not dispensing water at all. Tested unit and found filter housing failed causing unit not to pass water through filter assembly. Replaced filter housing and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near Temple, TX 76502
Al
Job Details: 06/11/2019
OVEN WHIRLPOOL WFE525S0HZ0 Arrived to inspect oven with hinge issues.Confirmed the complaint and removed and replaced the right door hinge.Reassembled the unit and unit now operates as designed.Customer Satisfied JOB COMPLETE
Near Austin, TX 78721
Leonardo
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site to test unit for open close door error. Test unit and found bad switches. Replaced interlocks test unit and unit test good job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/11/2019
DISHWASHER MAYTAG MDB4409PAS0 Arrived on site to repair unit that is leaking water. Ran unit for 35 minutes and never saw a single drop of water leak from the unit.
Near Killeen, TX 76541
Arthur B.
Job Details: 06/10/2019
RANGE WHIRLPOOL WFC150M0EW3 Arrived onsite for customer complaint of freestanding range bake/broil not coming on. Found relay in control stuck open. Removed and replaced control panel. Reassembled and tested unit. Unit bake/broil now working as intended. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76504
Arthur B.
Job Details: 06/10/2019
REFRIGERATOR FRIGIDAIRE LGHK2336TF "Arrived onsite to install new motor, housing and yoke to ice dispenser. Removed and replaced all parts. Reassembled and tested unit. Unit now dispenser both crushed and cubed ice. No other issues found. All water connections were dry at time of service."
Near Bertram, TX 78605
Cliff
Job Details: 06/10/2019
WASHER WHIRLPOOL MVWC565FW1 Arrived on site to diagnose a washer that is not completing cycles. Found capacitor not fully wired from factory. Wired capacitor properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/10/2019
DRYER ROPER RED4516FW0 Arrived onsite for customer complaint of dryer not coming on. Removed back panel and found thermal fuse open. Removed and replaced thermal fuse and reassembled. Tested unit. Unit now heats and tumbles as intended. No other issues found.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for unit ice is sticking together. Removed the ice box assembly and found the fill tube is clogged with ice. Removed the ice and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78733
Tyler B.
Job Details: 06/10/2019
DISHWASHER KITCHENAID KDTM704ESS2 "Arrived on site for unit leaking from left side of door, found unit inlet valve leaking and replaced and tested good, also saw was slightly tilted forward to the left, leveled and adjusted unit and tested again with no leaks on site"
Near Austin, TX 78737
Ron
Job Details: 06/10/2019
WASHER LG WM3570HVA "Arrived onsite for not dispensing soap or softener. Performed diagnostic found poor cold water pressure due to a defective valve from normal wear and tear. Installed new valve cleaned and reseated dispenser cap covers. Liquid detergent box was not siphoning the water the down effectively. Cut a small v notch at the 11 o’clock position on the stem of the liquid detergent box. Reinstalled detergent cap for liquid detergent compartment, confirmed the siphoning issues was resolved. Instructed on soap usage, also advised how to clean the coin trap as well. Washer tested good no leaks"
Near Austin, TX 78717
Jonathan S
Job Details: 06/10/2019
REFRIGERATOR LG LFXS28968S/00 "Arrived on site for refrigerator not making ice. Performed diagnostics mode and found ice maker jammed. Reset ice maker and found ice maker cycling correctly. Shown customer how to remove ice container and reset ice maker. All tested good, no water leaks present."
Near Round Rock, TX 78681
Al
Job Details: 06/10/2019
DRYER GE GTD75GCPLDG Arrived to inspect clicking or ticking noise from dryer. Disassembled the unit and powered the unit on. All sounds are totally normal coming from the dryer.CUSTOMER ADVISED OF FINDING JOB COMPLETE.
Near , TX 78611
Cliff
Job Details: 06/10/2019
DRYER MAYTAG MEDB855DC4 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found only half power at wall outlet causing no power to reach control board.
Near Austin, TX 78759
Steve C.
Job Details: 06/10/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site for the unit will not connect to WiFi. Whirlpool sent a control panel to the customer. Replaced the control panel and tested the unit. Unit connected to the WiFi. Unit heats and works properly.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for no cool condition. Removed and replaced inefficient compressor. Customer will need to allow proper time for unit to reach normal operating temperatures. Water connections are all dry
Near New Braunfels, TX 78130
Robert
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of not cooling. Ran test #4 and compressor working but no frost pattern.) and 1 TJ90SF8404 (TUBE) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Round Rock, TX 78664
Al
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ Arrived to inspect squeaking right hand door. Confirmed the complaint and tightened all screws and greased the cam.Door no longer squeaking.Customer Satisfied JOB COMPLETE
Near Austin, TX 78728
Lou
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer showed me where the water is leaking, which in fact, was condensation built up on the top of the FC door gasket approximately four inches from the middle of the door on the right side. Using my multimeter, I tested temps in the room/kitchen and it was 82 degrees Fahrenheit. Checked all gaskets and all, were sealing good. I attempted to explain to the customer and his relative on the phone that due to the humidity and heat inside the home colliding with the cold temps from the unit, condensation ad sometimes frost will build up. I contacted Techline and spoke to David to get this call documented. I advised David of the issues and David advised to raise the FC door approximately 1/8 of an inch and if that didn’t help, then the ultimate issue is due to the environment. I raise the FC door as recommended and I explained to the customer and showed him what the te
Near New Braunfels, TX 78132
Robert
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on job for complaints of no ice. Test icemaker operation #120 all good. Test water #97 no water checked flow at valve water stopped immediately. Will need duel valve. ; saved tckt
Near Austin, TX 78702
Wesley
Job Details: 06/10/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and foundunit to be heating as designed. Advised customer on findings. Advised customer on reset option. All checks good.
Near Salado, TX 76571
Arthur B.
Job Details: 06/10/2019
COOKTOP KITCHENAID KCES956HBL00 "Arrived onsite for customer complaint of cooktop turns on and off without response. When arrived, found displays flickers on and off. Removed cooktop and removed elements controls. Installed new replacements. Reassembled and tested. Unit now works as intended. No other issues found."
Near Cedar Park, TX 78613
Joel G.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KFCP22EXMP4 "Arrived on site to diagnose fridge not making ice. Found 3 degs in frz and 120 vac at the ice maker. Bypassed thermostat on ice maker and didn’t cycle. Faulty ice maker. Also found water leaking from filter. Customer replaced it and leak stopped but water pressure isn’t adequate. Recommend replacing water filter head also.
Near Briarcliff, TX 78669
Jonathan S
Job Details: 06/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven not powering on. Verified warranty coverage, closing document attached to work order. Performed diagnostics and tested voltage to unit, found within range. Tested voltage going to thermal fuse, found 120 volts going into fuse no voltage out. Found failed fuse. Removed fuse and installed new. Tested unit, all tested good. Spoke with customer on user care guide."
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/10/2019
OVEN WHIRLPOOL WFC310S0ES3 Arrived on site for the unit is giving a error code. Tested the unit and found the unit will display error code F5E1 door latch assembly will not close. Found no voltage from the control going to the door latch assembly. Replaced the control board and tested the unit. Unit works properly and job complete.
Near Austin, TX 78702
Luis
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for ice build up and water leaking. Found ice build up on upper portion of door,found excessive moisture on side outside walls on freezer door,checked ice door,door sealing good excessive moisture inside of dispenser housing,diagnosed unit will need a freezer door. ; ordrng 1 LW11026355 (DOOR)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/10/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for a water issue with ice machine. Found that the X ternal drain pump is not working.
Near Bee Cave, TX 78738
Leonardo
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit leaking. Test unit and found water coming from float. Removed float and found float was loose allowing water to drip. Secured float test unit and unit test good job complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/10/2019
DISHWASHER FRIGIDAIRE FFID2423RS3B Arrived onsite to install new lower sprayarm to dishwasher from prior visit’s diagnosis. Found washarm is blue and needs to be gray. Installed so that customer can use unit. Ordering gray. All water connections were dry at time of service.; ordrng 1 5304517203 (LOWER SPRAYARM (GRAY))
Near Round Rock, TX 78664
Al
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived to inspect ice maker not working. Confirmed the complaint and removed and replaced the ice maker.Tested unit and unit tested as designed.Customer told to wait for ice production.JOB COMPLETE
Near Burnet, TX 78611
Cliff
Job Details: 06/10/2019
DISHWASHER GE GDF630PMM0ES Arrived on site to diagnose a dishwasher that will not start cycles. Tested unit and found faulty door latch assembly. Homeowner had new latch that was provided by manufacture. Installed new latch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78730
Tyler B.
Job Details: 06/10/2019
MICROWAVE KITCHENAID KOCE500ESS "Arrived on site for communication error, turned off unit for 10 mins and worked as designed, used multiple times all checks good.
Near Austin, TX 78750
Tyler B.
Job Details: 06/10/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for for tub replacement, during further inspecting, was able to inject bearing with more grease and tested good after multiple test. No leaks on site"
Near Round Rock, TX 78681
Al
Job Details: 06/10/2019
COOKTOP LG LCG3011ST/01 Arrived to install previously ordered parts. Removed and replaced the knob assembly with stems.Reassembled the unit and tested all burners and all are operational.
Near Austin, TX 78744
Scott
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site for not washing properly . Found wash motor not working . Replaced sump and motor . Tested unit and all checked normal . No water leaks detectrdmat time of service . Job complete . Lease in quick pic .
Near Liberty Hill, TX 78642
James
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and installed new harness tested operation and found unit working properly. Job complete
Near Austin, TX 78733
Tyler B.
Job Details: 06/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived one for gearcase replacement. Replaced gearcase but found tub was also stripped out, unit will need new basket to complete repair . No leaks on site; ordrng 1 W10752719 (basket)"
Near Georgetown, TX 78628
Steve C.
Job Details: 06/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site or unit is not dissolving the soap.Test the unit and found the unit will not fill up with water. Remove the water supply under the unit and found the water pressure is sputtering. Manually added water to the unit and it is washing properly. . All water connections were dry at the time of service.
Near Jarrell, TX 76537
James
Job Details: 06/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site and found temp in freezer at 26 degrees and fresh food at 65. I found freezer evaporator completely frozen as evidence of evaporator cover frozen solid. I will return with control, defrost heater and bi metal. Instructed customer to allow unit to that with u it off and doors open for a minimum of 24 hours so that repairs can be completed. ; ordrng 1 W10913629 (harns-wire) and 1 WPW10316428 (heater)"
Near Austin, TX 78759
Steve C.
Job Details: 06/10/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for the unit is making noise. Customer has a video on her phone showing the sound of the noise. Found every time compressor would be on it would make a vibration noise. Found the condenser coil under the refrigerator we’re hitting the metal causing the vibration noise. Readjusted the coil condenser and raise the front legs of the unit so they could be off the ground. Unit works properly and all water connection for dry at the time of service.