We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS05
Near Austin, TX 78738
Leonardo
Job Details: 02/19/2022
Arrived on site to test unit for test for unit not heating. Test unit and found bad high voltage will need new inverter and magnetron
We serviced a
MAYTAG DRYER
Model MEDC415EW1
Near Austin, TX 78729
Justin
Job Details: 02/19/2022
"Arrived on site for a dryer not turning on. I checked voltage at the wall and terminal block. I found the ground bad (pictures on SD). I then gained access to the back of the unit. When doing so I found significant lint build up at the wall (pic in SD). I ohmd out all components and found the fuse bad. I installed the new fuse. Due to the voltage issue I could not properly test the unit.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near San Marcos, TX 78666
Andrey
Job Details: 02/19/2022
"Arrived on site to install previously diagnosed upper door assembly, spacers and screws, replaced parts tested unit, unit is now functioning as designed, job complete"
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near San Marcos, TX 78666
Andrey
Job Details: 02/19/2022
"Arrived on site to replace previously diagnosed thermal fuses, replaced fuses, powered on unit, unit worked for 10 seconds and got f47 error again, replaced module, powered unit back on programmed it the correct settings, tested unit unit now functioning as designed with all 5 burners heating properly, left unit out per customer request, customer will be adding under counter top vent, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD7300XW0
Near Austin, TX 78739
Justin
Job Details: 02/19/2022
Arrived on site for a dryer with no heat. I gained access to the heater and ohmd out all components. I found the ignitor and thermostats good. I found the front most fuse on the blower housing bad. I am ordering the fuse and the office will reschedule to install it. ; ordrng 1 WP3390719 (Fuse)
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Liberty Hill, TX 78642
Justin
Job Details: 02/19/2022
"Arrived on site for a refrigerator not dispensing water. Upon arrival the customer stated that the water will dispense, but just very slow. I tested the unit and found the water just drips out. I bypassed the filter and found the same issue. I then checked the pressure at the wall and found it good. I found the valve energizing as designed, but not letting enough water through. This indicates a faulty valve. We will return with the valve already on order to install. Office to reschedule. ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model DFE29JSDGSS
Near Buda, TX 78610
Andrew
Job Details: 02/19/2022
Arrived on site to test unit for no water dispensing. Removed compressor cover and control cover and found linear is leaking air causing water to leak into control area. Also found harness in linear is corroded and a couple broken wires. Assembled unit and water started to dispense
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Buda, TX 78610
Andrew
Job Details: 02/19/2022
"Arrived on site to replace hub nut. Found hub nut was not needed. Wash basket was not installed properly onto gearcase shaft preventing sufficient shaft threads from being exposed and hub nut not grabbing. Set tub properly, and secured nut. Tested unit, and found clicking sound coming from rotor/motor area. Found rotor retaining screw was stripped and loose. Had to drill bolt out and installed new bolt(W10752189) from truck stock. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Austin, TX 78738
Leonardo
Job Details: 02/19/2022
Arrived on site to test unit for unit giving leak error. Test unit and removed unit no leaks present put unit back together. Job complete at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78746
Luis
Job Details: 02/19/2022
"Arrived on site. Powered unit on compressor not powering on,removed defective compressor and filter drier,installed a new compressor,drier,access valve and couplings. Vacuumed system down found unit slightly losing pressure,adjusted all tubing to sit in compressor compartment correctly found cap tube broken in liner
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Austin, TX 78737
Luis
Job Details: 02/19/2022
"Arrived on site for no ice. Found cap to reservoir loose causing water to leak out from pan,tightened cap ran diagnostics all test passed. Ran unit through a normal cycle ice forming on evaporator plate.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW1
Near Austin, TX 78703
Jacob
Job Details: 02/18/2022
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near San Marcos, TX 78666
Andrew
Job Details: 02/18/2022
"Arrived on site to test unit for not washing properly and tripping breaker. Verified wash motor receiving proper voltage but not engaging. Recommend replacing control and wash motor. Control was not recognizing door switch state. Control is covered through entitlement. Office to reschedule. ; ordrng 1 W11305303 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Round Rock, TX 78665
Wesley
Job Details: 02/18/2022
Arrived onsite and found communication error code indicating panel failure. Repaired by replacing panel. Unit is now operating as designed. All checks good.
We serviced a
GE DISHWASHER
Model GLD6964R10SS
Near Kempner, TX 76539
Al
Job Details: 02/18/2022
"Arrived to inspect leaking dishwasher.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
"Arrived on site to inspect wall,oven/microwave combo causing inference with the tv/laptops when using the microwave. Upon further inspection, I tested the microwave and while testing, the customers tv went into buffer mode and when the microwave stopped, the tv went back to regular programming. Customer advised that the tv is on 2.4G WiFi and their laptops are on 5G WiFi. I contacted techline and spoke to Orlando and advised of the complaint and my findings. Orlando advised that he spoke to a wifi tech with the manufacturer and they suggested to move the router to another location or use an RF leak detector on the unit..; ordrng 1 W10687342 (Microwave inner door) and 1 RESEARCH (RF LEAK DETECTOR)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
"Arrived on site to inspect dishwasher error codes. Upon further inspection, the customer advised that the unit was showing error code F8E4 and would not start and kept beeping, so they cycled the power to the unit and didnt use it for approximately one week. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. Customer advised the6 have a water softener system. I made recommendations for use and care, as well as, detergent and rinse aid use. Retested unit one more time and it continues to operate as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Round Rock, TX 78665
Wesley
Job Details: 02/18/2022
Arrived onsite and found unit panel glitching when exposed to steam. Replaced console and advised customer on the importance of connecting to WiFi. All else checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Austin, TX 78726
Justin
Job Details: 02/18/2022
"Arrived on site for a washing machine that was not starting. Upon arrival the customer stated that it will turn on, but when you try to start the cycle or switch cycles it will just beep at you. I tested the unit and was able to replicate the failure. I put the unit into diagnostics mode and found stored error code F0E5 for off balance load. I cleared the error code. When activating each load at found the lid lock not working, and found that the latch was physically broken. The unit was acting as if the lid was already locked. Even when running the test cycle during spin the lid could be opened. I then gained access to the control and checked voltage when activating the lid lock. I found none and when going back into diagnostics I also found a new error code of F5E1 for lid lock error. I cleared this code. During the test cycle I also found the spin not working properly. I gained access to the gearcase and found significant gearcase oil. This indicates a faulty lid lock, control, and gearcase.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near San Marcos, TX 78666
Andrew
Job Details: 02/18/2022
Arrived on site to test unit for ice build up around ice maker. Found water pressure at 75psi. Found inlet valve was weeping causing issue. Recommend installing pressure regulator and valves. Office to reschedule. ; ordrng 1 WPW10238100 (Inlet valve) and 1 W10786952 (Pressure valve) and 1 8212547RP (Hose kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Leander, TX 78641
Kimo
Job Details: 02/18/2022
Arrived onsite for refrigerator not switching from crushed ice to cubed. Upon arrival I tested unit and found unit not changing from cubed to crushed. I am ordering 1x control and 1x UI. And reschedule ; ordrng 1 W11399844 (Control) and 1 W11284720 (UI)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ
Near Leander, TX 78641
Kimo
Job Details: 02/18/2022
Arrived onsite for microwave with ui flickering. Up inspection I found that the relay that supplies power to the ui clicks and keeps clicking on and off I am ordering 1x control and return with the ui/door. ; ordrng 1 W11383756 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a dishwasher that is not drying. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Pflugerville, TX 78660
Cliff
Job Details: 02/18/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced outer panel and all is now working properly.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Jarrell, TX 76537
David Z
Job Details: 02/18/2022
Arrived on site to diagnose dryer that is no longer heating when running. Ran unit and verified no heat coming from unit. Removed rear panel and checked all safety devices. Found power line going to element was hanging on by a tiny amount and almost completely disconnected. Tightened and seated connector and reattached. Ran unit and verified all is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Leander, TX 78641
Jonathan S
Job Details: 02/18/2022
"Arrived on site for refrigerator leaking water in FC. Inspected unit and work area. Found drain pan iced over. Thawed ice out and could see insulation in drain. Gained access to condenser drain pan and removed drain line. Found insulation stuck between cavity. Worked both side to remove (see SD- pic). Assembled unit and tested drain operation. Adjusted heat prob to drain pan. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Del Valle, TX 78617
Tyler L
Job Details: 02/18/2022
"Arrived on site for install of previously diagnosed parts. Upon disassembling the unit, found the blower wheel seized. Will need new blower wheel, as we will need to break the old wheel out to gain access to the motor. Office to reschedule.; ordrng 1 WP697772 (Blower wheel)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near New Braunfels, TX 78132
Andrew
Job Details: 02/18/2022
"Arrived on site to test unit for no ice production. Found water reservoir not filling due to water filter not installed properly. Customer stated she recently replaced filter and hasnt worked since. Installed filter properly, tested unit, unit now working as designed. No corrosion present on harness or connections. No leaks detected.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Austin, TX 78757
Scott
Job Details: 02/18/2022
"Arrived on site for inner oven glass broken and door locked . Customer had run a self clean and inner glass broke as well as thermal fuse blown . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ0
Near Waco, TX 76708
Jonathan M
Job Details: 02/18/2022
Arrived on site for a refrigerator that is not dispensing water or making ice. Inspected unit and work area. Confirmed the customers complaint and found water not being able to dispense from the dispenser. Found the dispenser would only dispense a few drops. Removed the filter and tested the unit again. The unit began to flow water as designed. Advise the customer that the issue is most likely with his filter. The customer was unaware that the filter needed to be changed due to the unit not having a filter replacement light that would come on. The unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Briggs, TX 78608
Al
Job Details: 02/18/2022
"Arrived to inspect washer not filling properly per customer. Placed unit in diagnostics and found NO error codes. Customer advised the unit isnt filling with enough water to cover her clothes. Due to recent technicians diagnosis I called Tech Line and spoke with TRAVIS SR# 7733005303. Was told the unit fills, agitates, fills and agitates a few times to concentrate on the stains. Travis advised the customer to Drop clothes in at least 1/2 tub. Use bulky or heavy or deep fill on small loads. Anything except for normal and quick wash. All others are eco modeNo parts installed or needed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Andice, TX 78628
Gerry C
Job Details: 02/18/2022
"Arrived to inspect error. I found the safety float switch connector not fully seated and when I corrected the issue and applied power to the unit, the issue was resolved. I tested within service test mode and all operations were present. No leaks observed during service."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
"Arrived on site to inspect oven broiler not working. Upon further inspection, I tested the broil burner and found the flame not going throughout the burner and stopping at the very beginning of the burner and could smell a strong odor of gas. I found the air shutter wide open and releasing a lot of excess gas into the oven. Closed the shutter and retested and the broiler is operating as designed. I found the bake air shutter the same way and adjusted it and tested. Bake burner is operating as designed. I tested the cooktop and found the front left burner taking too long to ignite. I found the clip holding the ignitor in place was loose causing the ignitor to drop down. I adjusted the ignitor and repositioned the clip and tested. Cooktop burners are operating as designed. No gas leaks detected during service, job completed."
We serviced a
LG WASHER
Model WT1101CW
Near Kyle, TX 78640
Jacob
Job Details: 02/18/2022
Arrived onsite for unit not filling with water. Tested the unit and noticed that the cold water will not dispense. Checked all valves and control. Conclusion is that the control and the valve needs to be replay the same time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/18/2022
"Arrived on site for refrigerator having slow ice production. Inspected unit and work area. Measured temperature in FC at 8?. Found FC empty and only a couple items in RC. Found all ice on the left side of ice container and ice maker read full (see SD-picture). Cycled ice maker and found IM operating as designed. Customer asked if he could switch to the half-moon icemaker and informed him not possible due to voltage going to ice maker. Spoke with customer on operation and user care guide. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Round Rock, TX 78665
Wesley
Job Details: 02/18/2022
Arrived onsite and found unit oven door not installed properly. Corrected alignment and tightened loose handle. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78754
Joe Z
Job Details: 02/18/2022
Arrived onsite for FC and RC not cooling. Found evaporator covered with frost. Ran unit through diagnostics and could not get heater to energize. Thawed all frost from evaporator with steamer. Found heater connector was not secure. Secured connection and heater now energizes. Also found thermistor not snug to evaporator. Secured thermistor. Rena unit through diagnostics and all components passed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near New Braunfels, TX 78130
Andrew
Job Details: 02/18/2022
Arrived on site to test unit for chemical smell when using oven portion. Found smell is normal. Checked elements and harness with no signs of burning or damage. Advised customer to run clean cycle to help with break-in. Voltage to unit is correct. Job complete. SR#7732961210
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SSS4
Near Cedar Park, TX 78613
David S
Job Details: 02/18/2022
Arrived on site for microwave making a noise. I inspected the unit and work area. I tested the unit and found the turn table motor rattling.I installed the new motor and retested the unit. It is now working as designed. Job complete.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Austin, TX 78703
Leonardo
Job Details: 02/18/2022
Arrived on site to replace control board and gluides. Replaced board test unit and all buttons working. Gluides are good but drawer is not fitting. Called Techline and per Techline we need to order new drawer office to reschedule SR#7733002114; ordrng 1 W11036176 (Drawer)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Leander, TX 78641
Jonathan S
Job Details: 02/18/2022
"Arrived on site for washer making abnormal noise intermittently. On arrival customer had a load of towels in unit on bulky cycle. Inspected unit and work area. Identified abnormal noise. Gained access to gearcase assembly and found cats toy stuck in motor guard and rubbing on cam. Removed motor guard and inspected for damages, none found. Assembled unit and tested operation. All tested good, no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78130
Andrew
Job Details: 02/18/2022
"Arrived on site to test unit for not washing properly. Found rotor bolt had worked its way out preventing slider from engaging rotor. Tightened bolt, tested unit, unit now working as designed. No leaks detected.Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Lakeway, TX 78738
Kevin
Job Details: 02/18/2022
"Arrived on site and inspected washer and ran all functions in manual diagnostic and did not see any leaking. Making is actually coming from dryer steam valve. Took a short video and sent it to KV/service management. Removed water hose from dryer and leaking has stopped. Water hoses are now only connected to washer.
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Austin, TX 78731
Matthew
Job Details: 02/18/2022
Arrived onsite for blinking light on range knobs. Upon arrival put unit in diagnostics and found F8E0 on right and left cavity knobs. Checked tech sheet and ran test on control for cooling fan. Resistance should be between 21 and 29 ohms (+-5 ohms). Measured low and high speed resistance and found both at 40+ ohms. Will need to replace cooling fans. Also ordering control due to both fans giving error. Also found large oven gasket with tear. Office to reschedule ; ordrng 2 W11200129 (Blower fan)s and 1 W11317944 (Control) and 1 W11115328 (Large gasket) and 1 W11362015 (Gasket retainer)
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Austin, TX 78702
Leonardo
Job Details: 02/18/2022
"Arrived on site to test unit for right front burner not igniting. Test unit and found clogged orifice, cleared orifice test unit and unit test good
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kyle, TX 78640
Noah D
Job Details: 02/18/2022
Arrived on site to inspect unit for not allowing water in the washer. Upon inspection found the units cold water valve not opening. Cleared both hoses to replace valve.Replaced valve and tested. All functions worked. Complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Round Rock, TX 78681
David S
Job Details: 02/18/2022
Arrived on site for oven not powering on after a cleaning cycle. I inspected the unit and work area. I got the door opened and verified the m&s. I gained access to the thermal fuse and found it open. I installed the new fuse and tested the oven. I found it working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
Gerry C
Job Details: 02/18/2022
"Arrived to perform Technical Service Pointer #: W11540964. I verified the type of washers on the heater and then removed and replaced the heater with the current, correct part. I tested as described within the TSP and there were no leaks. Operational test good, no leaks observed during service. Special Project code S17304"
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Jarrell, TX 76537
David Z
Job Details: 02/18/2022
Arrived on site to follow up on range with damaged wiring harness. Installed new wiring harness and power cable. Tested unit and verified burners and oven are working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Hutto, TX 78634
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a washer that is not dispensing detergent. Found load and go set to 10x concentrate causing slow use. Reset it to standard concentration setting. No further repairs needed and no leaks were were at time of service.
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS2
Near Round Rock, TX 78665
Wesley
Job Details: 02/18/2022
Arrived onsite for concerns about baking and home recipes use lower temp settings and provided customer instruct on design and capabilities of oven. Unit is otherwise operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cedar Park, TX 78613
David S
Job Details: 02/18/2022
"Arrived on site for dishwasher not washing dishes properly. I inspected the unit and work area. I put the unit into diagnostics and found fault codes F4e3 motor fault, and f7e1 no heat. I ran the unit through diagnostics and found the wash motor not working intermittently. I quoted the customer for the sump assembly.I installed the new sump assembly. I tested the unit and it is now working as designed. Job complete.
We serviced a
GE RANGE
Model JBS56DM2WW
Near Florence, TX 76527
David Z
Job Details: 02/18/2022
"Arrived on site to diagnose range that is not heating anything in the oven. Tested unit and found broil element good, bake element is ruptured and broken. Replaced bake element. Tested unit and verified unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78728
Justin
Job Details: 02/18/2022
Arrived on site to install previously diagnosed parts. I installed the new heater and then tested the unit. I ran a diagnostics cycle while monitoring amp draw. I found the heater now working as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL DOWNDRAFT
Model WCE55US0HB01
Near Temple, TX 76502
Tyler
Job Details: 02/18/2022
Arrived on site for cooktop needing previously diagnosed glass top cover. Upon arrival installed needed part after inspection showed no signs of damages on new top. Took photos in sd. Unit now functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78745
Tyler L
Job Details: 02/18/2022
"Arrived on site for complaints of error codes. Found F8E1 low flow, F9E1 long drain, f8E3 overfill, f0e1 load in drum during clean cycle, error codes. Tested unit and found cold valve failed. Installed new valve and tested. Valve working properly now. Ran factory diagnostics and unit passed. No water leaks detected, job complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Temple, TX 76504
Tyler
Job Details: 02/18/2022
Arrived on site for dryer not heating. Upon arrival confirmed issue but after further testing I found the power cord head fused together inside the outlet and after inspecting the backside of the outlet(it was free hanging from a wall) I found that the inside of the outlet had rusted and blown wire connectors not allowing the full 240 V to go to the dryer which was also tripping the breaker then found that all the heating hardware and components in the dryer were functioning within factory specs. Instructed customer that this time they will need a electrician to replace the outlet and power cord in order to ensure that the dryer can operate according to factory design. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump motor failed and replaced pump assembly. Tested unit and found all is functioning properly at this time.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Dale, TX 78616
Andrey
Job Details: 02/18/2022
"Arrived on site to test unit for not draining, tested unit found ceased drain pump, replaced drain pump tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID MICROWAVE
Model KHMS155LSS0
Near Austin, TX 78745
Tyler L
Job Details: 02/18/2022
"Arrived on site for complaints of broken door and broken front grill. Found damage to the door and grill, took pictures. Will need new door and grill to complete repair, office to reschedule. ; ordrng 1 8184319 (Door) and 1 8205008 (Grill)"
We serviced a
KITCHENAID RANGE
Model KGRT607HBS9
Near Austin, TX 78745
Tyler L
Job Details: 02/18/2022
"Arrived on site for complaints of front left burner not operating correctly, and oven not heating. Found failed igniter. Found front left burner would not spark. Will need new igniter and new spark switch wire harness to complete repair. Office to reschedule.; ordrng 1 WP9755451 (Spark switch) and 1 WP9782065 (Igniter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Austin, TX 78745
Tyler L
Job Details: 02/18/2022
"Arrived on site for complaints of top shelf food items freezing. Found temperature in top of RC to be at 30 degrees. Found RC temperature set to #2, one of the coldest. Confirmed that the air damper is operating correctly. Adjusted temperature to #4 and advised customer to monitor. No water leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG231LVQ0
Near Lockhart, TX 78644
Andrey
Job Details: 02/18/2022
"Arrived on site to test unit for not igniting, tested unit found customer attempted to remove top with out unscrewing orifice holders breaking off gas tubing that runs to valve, will need all tubing front left and right also back and center, all screws due to extreme rust and 2 igniters,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Manor, TX 78653
Joe Z
Job Details: 02/18/2022
Are on site for unit not dissolving beads and not dispensing soap. Upon arrival found Unit does not have a dispenser. Ran unit through auto test and all components operate as designed. Instructed customer to use different wash different wash cycles to allow unit to use more water and have better motor rpms. Customer will give that a try. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near New Braunfels, TX 78130
Andrew
Job Details: 02/18/2022
"Arrived on site to test unit for not cooling. Found compressor not kicking on. Cycled power to unit and found compressor and condenser motor turning on for a few seconds and kicking right off. Replaced run cap and start device, compressor now running as designed pulling .8amps. Did notice garage lights and garage opener lights turned off and on. GFCI breaker or outlet did not trip. Spoke with tech line and was advised to have customer get electrician to install dedicated outlet for unit. Job complete. SR#7732998322"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cedar Park, TX 78613
David S
Job Details: 02/18/2022
Arrived on site for fridge not sitting next to the cabinet correctly. I uncle Ed the unit and moved it into the position the customer wanted. I leveled the unit and tested the water dispenser. I found it working as designed. I inspected the water lines behind the fridge and found them not pinched. The unit is working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QDX04
Near Austin, TX 78737
Noah D
Job Details: 02/18/2022
Arrived on site to inspect unit for leaking water when used. Upon inspection found the unit was routed behind a wall and the valve was visible. When the unit was dispensing water the tubing started to leak copious amounts of water. Ordering the tubing to replace broken part.Office to reschedule ; ordrng 1 2003814 (Tubing) and 1 Autho (Autho)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYW3
Near Austin, TX 78703
Jacob
Job Details: 02/18/2022
Arrived onsite for unit blinking and not able to start the unit. Looked at the unit and the lights were on. Found water at the bottom of the unit. Pushed the buttons to test the control for responding and control responding with no issues. Showed customer that if the unit is opened up during a cycle that the start button needs to pushed once after shutting the door to continue. Customer has LBH. No issues at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KOST100ESS04
Near Georgetown, TX 78628
Gerry C
Job Details: 02/18/2022
Arrived to inspect damage. The unit was less than 30 days old and the CX discovered several large scratches in the outer oven door assembly. The control panel bezel also appeared bowed out. .; ordrng 1 W11354870 (Outer Door) and 1 W10839793 (Emblem) and 1 W11087446 (Control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Austin, TX 78746
Scott
Job Details: 02/18/2022
Arrived on site for not cooling properly. Found evap fan not blowing . Removed cover and found fan housing not properly installed causing fan to be pushed against evap cover . Reinstalled fan . Unit is now operating. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78705
Jacob
Job Details: 02/18/2022
Arrived onsite for unit having a issue with a low fill error. Spoke with maintenance and they said that the issue is on there end as they noticed that the hot water was stuck shut and not allowing hot water to flow into the unit when calling for it. Said they will get it fixed on there end. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS03
Near Austin, TX 78732
Justin
Job Details: 02/18/2022
"Arrived on site to install previously diagnosed parts. Upon arrival the customer stated that the ice chute had also been dripping a significant amount of water. Upon further inspection I found the ice chute had a solid block of ice in there. I found that the customer had put a rag in the chute to prevent the constant drip. I cleared out the ice and found that the dispenser door was not sealing all of the way and had a lot of play. This indicates a bad dispenser door and dispenser door motor. I also found that when using both paddles on the door neither the auger motor nor valve energized. This indicates a faulty UI. ; ordrng 1 WPW10151236 (UI) and 1 WP2180353 (Ice Door) and 1 WPW10205979 (Ice Door Motor)"
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Austin, TX 78739
Noah D
Job Details: 02/18/2022
"Arrived on site to inspect unit for a e3 code, upon inspection found the unit with a stored code but it ran normally, tested spin and agitate. Instructed customer to clear overload and reset when it happens.Complete"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Cedar Park, TX 78613
David S
Job Details: 02/18/2022
"Arrived on site for dryer tumbling but not heating. I I inspected the unit and work area. I found the thermal fuse and thermistor out. I am ordering the thermal fuse, reschedule
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Leander, TX 78641
Kimo
Job Details: 02/18/2022
Arrived onsite for refrigerator not dispensing water. Upon inspection I found reservoir frozen. I melted the ice and used silicone to seal around the hole that the water line coming into the unit. I tested unit after this and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Kimo
Job Details: 02/18/2022
Arrived onsite for refrigerator not dispensing water. Upon arrival I check for ice buildup in evap and reservoir found none. I check for 5v at thermistor out of the harness and found none. I replaced control and tested unit found unit dispensing water. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Killeen, TX 76542
Al
Job Details: 02/18/2022
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Manor, TX 78653
Matthew
Job Details: 02/18/2022
Arrived onsite for hot indicator light on when not in use. Upon inspection found front left switch failed. Replaced (1) switch. Tested unit and unit is now functioning properly. Job complete
We serviced a
GE RANGE
Model JGBS23SEL3SS
Near Austin, TX 78703
Leonardo
Job Details: 02/18/2022
Arrived on site to test unit for oven not working. Test unit and found and glow igniter.Test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525C0BS0
Near Killeen, TX 76542
Al
Job Details: 02/18/2022
"Arrived to inspect front right burner issues. Confirmed model and serial numbers and proceeded with diagnostics. Found and photographed the infinite switch was burned out, causing the malfunction. Removed and replaced it, reassembled and unit tested properly. Customer satisfied. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Austin, TX 78744
Leonardo
Job Details: 02/18/2022
Arrived on site to test unit for light junk staying stuck on socket. Removed light bulb test unit and had bad bulb. Replaced bulb at 4.54 test unit and unit test good job complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS02
Near New Braunfels, TX 78132
Andrew
Job Details: 02/18/2022
"Arrived on site to test unit for console acting erratic. Found console not allowing diagnostics. Verified voltage to console was consistent. Replaced console, tested unit, unit now working as designed. Advised customer to connect unit to WiFi. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE524CLAS0
Near Harker Heights, TX 76548
Tyler
Job Details: 02/18/2022
Arrived on site for range door falling apart not staying together correctly. Upon arrival I found that both side trims were missing I also found that incorrect screws have been placed into the mounting top trim bracket causing trim not to hold glass door correctly. Was unable to disassemble unit further without causing more damage to the door at time of diagnosis. Will need office to get authorization/Rescheduling with customer once availability of the parts is known; ordrng 1 W10761018 (Door trim (Leftside)) and 1 W10761014 (Door trim (Rightside)) and 2 W10465148 (Screws)s and 2 WPW10200660 (Screws)s and 1 WPW10310922 (Trim) and 2 WPW10410341 (Handle spacers)s and 1 WPW10618239 (Handle) and 1 Cnote (Needs autho? Read cnote)
We serviced a
MAYTAG DRYER
Model LDE8414AMC
Near Salado, TX 76571
David Z
Job Details: 02/18/2022
Arrived on site to follow up on dryer that was not tumbling. Ran unit and could hear motor but drum was not turning. Checked belt and found belt was off the pulley and motor due to improper routing. Adjusted belt and routed per service manual. Tested unit ans verified unit working as designed. Call complete.
We serviced a
GE DISHWASHER
Model PDT750SSF2SS
Near Georgetown, TX 78628
Gerry C
Job Details: 02/18/2022
"Arrived to inspect no heat during cycle. Within service mode, F16, F48, F128 codes were stored. I tested the unit in manual service test mode and started verification of heater operations. I accessed the control side connector and the heater showed 14.9 ohms, within specifications of the service manual. The heater portion of the service cycle, after clearing all previous codes, did not supply line VAC. I removed and replaced the control and it heated momentarily, but quickly stopped. I found the thermistor within the float switch showed 1.05 Kohm low to 10+ ohms high and was variable. Expected was 11-12 Kohm and it was out of range. The wire harness was intact and the float switch will require replacement as well. No leaks observed during service. .; ordrng 1 WD21X10519 (Float Switch Assy)"
We serviced a
FRIGIDAIRE OVEN
Model FFEF3018LBG
Near Killeen, TX 76549
Tyler
Job Details: 02/18/2022
Arrived on site to inspect oven that was not working after previously repaired according to the customer. Upon arrival ran an oven bake cycle and found that because of the issue was the oven sensor thinking unit was harder than it was too quickly during the preheat as well as the main control shutting down the relays at random from the start of the heating cycle too quickly before unit could reach its full temperature. At this time unit will need a new main control as well as oven sensor and will need to be thoroughly tested once repaired or ensure that they can at least make it past the preheat setting to the desired tips it needs. ; ordrng 1 316557115 (Control) and 1 316490000 (Probe)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Killeen, TX 76549
Al
Job Details: 02/18/2022
"Arrived to inspect dryer not drying load on the first load. Confirmed the unit is operating properly. Unit heated and tumbled, but the customer has water in his ventilation system. He will need to contact n air conditioning company to solve the issues. Job complete. M/S #s confirmed and photographed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Killeen, TX 76541
Tyler
Job Details: 02/18/2022
Arrived on site for refrigerator with misaligned doors. Upon arrival I confirm the issue and found that it fell within the service pointer R8178793-A. I found the gaskets needed to be re-shaped. After reforming the gaskets and insuring that the door was perfectly even a balance with one another I explained a customer how the issue could be resolved if it were to happen again and how they could correct an issue on their own per the service pointer instructions. at this time unit is functioning as designed and had no other failures on site. Found temps at 0/39(actual) while on site. Documented issue with techline Sr#7732824862 and uploaded photos to service matters and sd. Call complete
We serviced a
WHIRLPOOL DRYER
Model LER36224JQ1
Near Killeen, TX 76549
Al
Job Details: 02/18/2022
"Arrived to inspect burning smell from the dryer. Confirmed the unit is cycling properly and element is working properly. Customer has unit in a room with no circulation to include ventilation or windows. The dryer is usually unused with the door closed, so the cycling of the heating element is magnified. Customer also has never had vent cleaned, I took a trip outside and cleared by hand a nice sized buildup of hard lint. Unit is functioning as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Riesel, TX 76682
Jonathan M
Job Details: 02/18/2022
"Arrived on site for a washing machine that has oil leaking from the bottom and has burned up there motor and basket pulley. Inspected unit and work area. Confirmed the customers complaint and found the motor, cam, belt , and gearcase needed to be replaced. Tested the unit and the unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Temple, TX 76501
Tyler
Job Details: 02/18/2022
A wire down site for washer still not functioning after previous repair. Upon arrival confirmed issue but found no errors in diagnostics after further testing found the unit had become unlevel from last repair and unit was still not sensing correct load. After further inspection found that the cam is starting to fail as well as the belt and was putting too much of a heavy load of the circuit causing the actuator not to work right. replaced the cam and belt then reassembled and tested unit and found it fully functioning as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near West, TX 76691
Jonathan M
Job Details: 02/18/2022
Arrived on site for a washing machine that has no power. Inspected unit and work area.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Belton, TX 76513
Tyler
Job Details: 02/18/2022
Arrived on site for dishwasher needing new heating element due to sp W11540964 - Special Project S17304. Upon arrival confirmed issue and found heating element did need to be replaced due to old style having the recalled gold fittings. Installed new element then tested unit while it was still out of the hole to make sure there were no leaks before putting back in place. Found no signs of leaking or water during test unit functioning as designed call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5300VW2
Near Kyle, TX 78640
Jacob
Job Details: 02/18/2022
"Arrived onsite for the unit nor filling with water correctly to wash. Customer had explained that another company had come out and replaced the water valve because it was clogged and also they had a low flow water issue through out the house and they had to replace there filtration system, and once it was replaced they may have had sand or other debris come through the hoses. Checked the hoses and the water valve to the unit. Was able to get the fill hoses to spray out some sand and the hot water side as well. The valve was Clear. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Georgetown, TX 78633
Lou
Job Details: 02/18/2022
"Arrived on site to inspect refrigerator water dispenser not working and ice maker issues. Upon further inspection, I found the ice maker was leaking water and forming a large block of ice under the bin and inside the ice bin. Tested the water dispenser and no water dispensed. I found the reservoir was frozen and there is a gap between the fan scroll and the air tower. Using permagum prescreened for this call, I sealed off the gap and using my steamer, I defrosted the reservoir. Tested the water dispenser and still no water. Removed the filter and retest3d and the dispenser operated as designed. Advised the customer that the filter is bad and needs to be replaced. Replaced the filter an retested and unit is operating as designed. Tested ice maker and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS2
Near Austin, TX 78759
Justin
Job Details: 02/18/2022
Arrived on site for a dishwasher with console issues. I tested the unit and found several buttons unresponsive. I attempted to put the unit into diagnostics mode but was not able to. I gained access to the UI and found some liquid on the UI connector at the UI. I found the UI needing replacement. I installed the new console and then tested the unit. I found it now completely responsive and running as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Temple, TX 76504
Tyler
Job Details: 02/18/2022
Arrived on site for dryer making rattling noise. Upon arrival confirmed issue and after further inspection found that the back rollers as well as the front had bearings that were slightly starting to go bad. I also found that the exhaust pipe on the back where the venting connects was missing the mounting bracket causing it to rattle once a dryer heated up enough. I replace the rollers and inform customer of the office or reschedule once availability of the mountain clip is known; ordrng 1 8572105 (Exhaust mounting clip) and 1 Cnote
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Pflugerville, TX 78660
Cliff
Job Details: 02/18/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump motor failed and control shorted. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Round Rock, TX 78665
Wesley
Job Details: 02/18/2022
Arrived onsite and found seized motor. Replaced dispenser motor. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Georgetown, TX 78633
Gerry C
Job Details: 02/18/2022
"Arrived to inspect noise. I found the unit would make a chiming and screeching nose during operation, until the door was opened. The blades on the convection fan were contacting the chassis and I adjusted accordingly. I tested the unit and it operated as designed after the adjustment. Operational test good."