Arrived on site to diagnose dryer WED5100HW4 that seems to be overheating. Tested unit and found excessive heat in the drum due to a lack of venting. I checked the strength of the venting and found almost no suction. This is causing the interior of the unit to retain heat, and can be triggering a thermal trip on the motor. Advised customer the vents here need to be cleaned for unit to function properly. Dryer itself is working as designed. Call completed.

Arrived onsite to replace terminal block on dishwasher MDB4949SKZ3. Replaced block W11573809. Tested and unit is now functioning properly. Job complete

Arrived on site to diagnose a dryer with the belt repeatedly coming off the pulley and motor. Spoke with the customer and confirmed the issue occurs during operation when the dryer is running. Disconnected power to the unit and removed the top and front panels to gain access to the drum, belt, motor, and idler pulley assembly. Inspected the belt routing and found the belt had come off the motor pulley and idler pulley. Reinstalled and secured the belt back into the proper position on the pulleys. Reassembled the unit enough to run a test cycle. During testing, the belt came off again within a short period of operation. Observed the drum while running and noticed excessive movement and shaking. Further inspection showed the drum appears to be out of round/warped, causing the belt to slip off the pulley during rotation.Due to the drum being uneven, it is placing improper tension on the belt and pulley system, which is causing the belt to repeatedly come off. To properly resolve the issue, a new drum will be required. Recommending replacement of the drum along with the belt, motor, and idler pulley to ensure proper operation and prevent repeat failure. Ordering new drum, belt, motor, and pulley assembly. Unit left disconnected from further testing to prevent additional damage. Office to reschedule once parts arrive.; ordrng 1 W10508188 (Drum) and 1 661570V (Belt) and 1 WPW10344192 (Pulley)

Arrived on site for a refrigerator JFFCC72EHL03 not dispensing water. Unit passed the paddle test in diagnostics but didnt dispense water on test 96. Also found the right gasket torn almost all the way down. I didnt have the valve with me so Im ordering a W11567408 valve and gasket W10917313 for the return visit. No leaks detected while on site. ; ordrng 1 W11567408 (Valve) and 1 W10917313 (Gaket)

Arrived 1409 for unit not making ice. Upon arrival reset ice maker and found fill tube leaking. Upon closer inspection found extension fill tube was too short. Installed correct size and re tested and now unit is functioning as designed. No water leaks detected at this time . No parts needed

Arrived onsite for dishwasher KDTS424SPS0 door not closing. Found door opener motor was stuck in open position and would not retract. Ran through diagnostics and arm did retract. Set unit to off mode as customer does not want feature. Unit is functioning properly. Job complete

Arrived on site for refrigerator putting an even glaze of ice all over the freezer compartment as well as not making ice. On arrival I confirmed both failures. I ran tests 97, 120, 127, & 128 with techline on the phone. I found test one twenty seven and one twenty eigh Had the wrong software, indicating that the unit was going to need a new Acu. Daring test ninety seven and one twenty I found that the icemaker would harvest overfine, but water was not getting through the filter head assembly.Regardless of if the filter was in or not. Tech line recommends replace the housing assembly.Along with the five sixteenths, fitting and acu. Im ordering w11646157 acu, WP2300868 5/16 fitting, W11235091 housing asm. Case#22760524. Rescheduled customer for 03.13.26; ordrng 1 WP2300868 (Fitting 5/16) and 1 W11235091 (Filter Housing asm)

Arrived on site to replace previously diagnosed parts, I replaced suspension and tub ring, unit tested good. Parts used w11782103 w11782062 no leaks.

Arrived on site for washer snagging clothes and sounds like screw is inside. Upon arrival inspected unit and found a piece of metal with sharp tip inside unit causing the snagging on customer clothes. Removed metal piece and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for f8 e1 long fill and f0 e3 overload. Upon arrival inspected unit ran test cycle unit completed cycle with no issue. Tested each valve manually all checked out good. Found Customer is overloading unit with blankets that hold alot of water causing long fill probably. Ran a dlms calibration and tested. Advised customer to not overload load the unit with blankets that absorb alot of water. Unit is now functioning properly and as designed to. No leaks present at this time job completed. Customer also informed me shes been filling unit almost all the way to the top

Arrived on site for display not working and flickering. Upon arrival inspected unit found control not responding unable to enter diagnostics. Replaced control and found new control defective causing all lights to flicker like strobe light and will not let me choose cycles control is defective. Ordering new control ui and panel control. Return set for 3/11; ordrng 1 W11675701 (Ui control) and 1 W11740022 (Control) and 1 W11675700 (Panel conrol)

Spoken spoken spoke customer and found that the range was being used to cook at time of diagnosis and would be able to be looked at. Rescheduled customer for 03.11.26; schdld next appmnt for 3/11 WED !

Arrived to 143 for unit making rattling noise. Upon arrival found noise coming from heater chassis . Proceeded to disassemble unit, grab and shook heater assembly and found same noise. Proceeded to tighten all 1/4 screws. Grabbed again and now chassis is firm. Reassembled and tested unit and now unit is functioning as designed. No parts needed

Arrived onsite for wine fridge JBWFNR24RX01 door not closing and light not functioning. found door making good seal but not registering as closed, leaving lights on until upper part of door is pushed, then lights turn off. Also found when amber light setting is active the lower left led strip does not function. Ordering door switch and led strip. Office to reschedule ; ordrng 1 W11776520 (Led module) and 1 W11686990 (Door reed switch) and 1 W11633499 (Door bumper)

Arrivec on site for dishwasher needing w11535094 inlet asm. On arrival reconfirmed issue and i stalled part. Tested unit and found no errors or leaks. Call complete

MVW6500MBK1 Arrived on site from previous tech visit to install parts. I installed the tub hose then tested product is working as its designed with no water leaks visible from the main water supply.

Arrived on site for an electric dryer model MEDC400VW0 that is not starting. Inspected unit and work area. The customer advised the unit sounds like its running but isnt. I confirmed the customers complaint and heard the motor running but the basket would not turn. I gained access inside and found the belt broken and the idler pulley broken. I replaced the rollers, idler pulley, and belt from a repair kit 4392065 and tested the unit. The unit began to tumble and heat as designed. I did find an airflow issue during testing. I found the issue was with the vent going through the wall and advised the customer to clean it out prior to further use ofnthe dryer. Call complete.

WED4815EW1 Arrived on site for a dryer making nosies. On arrival, the client showed me video it was coming from the blower wheel. Further inspection I found the wheel was broken . I replaced the wheel and motor then tested product is working as its designed no nosies.

Arrived on site for washer MVWC565FW0 making loud noises when spinning. Examined unit and ran tests. Found as follows: Hub has minor play, allowing for slivht gyrating in the basket. Suspension is worn / bent and basket is leaning. On the bottom end, I found the motor pulley is about to come off and just spins on its shagt and grinding. Belt is worn out, and splutch has deep marks on it. To fully repair unit to remove failures it will need a splutch, belt, motor, Hub, and suspension. Gearcase is showing no signs of leakage. Ordering missing parts and set return for 3/10. ; schdld next appmnt for 3/10 TUE !

Arrived onsite for unit constantly draining. When I plugged the unit in the drain pump is running constantly and a F3E1 water pressure sensor failure is present. Under s code S153EB I replaced the W11608056 CNTRL and tested unit. Unit operates as designed and no errors are stored. No obstructions in 0ressure line. Call complete, No leaks.

Arrived on site for left door closing. Found when opening door past 90 door will self close to alittle past 90 checked top and bottom hinges no issues or adjustments to make,called tech support,per tech support no repairs unit is working as designed customer can call into cuatomer service and give them there concerns on the issue. Case 22756526

Arrived on site for washer MVWC565FW2 not agitating. Tested unit and found you can hand spin the agitator with no resistance. I removed the agitator and found the threads on the bottom of it have rounded off, and its no longer tight on the gearcase. Ordering new agitator to resolve. Set return for 3/11. ; ordrng 1 W11550891 (Agitator) and 1 W11454734 (Gearcase)

Arrived on site to complete repair on range ACR4303MMS2 with damaged receptacles. On examination found all 4 receptacles had melted. This is a result of using cookware too large for the elements, and soaking / transmitting excessive heat into the cooktop. I replaced 4x 814399 to resolve. I advised the customer they must use matching sized cookware or this will keep happening. Customer also advised this will not be a warranty repair if it happens again. Tested and verified unit working as designed.

Arrived on site for a range W10876180 with a f9 error. I verified the error and also correct power at the terminal block. No visible issues with the harness. Thermal fuse is good. The control is locked up so Im ordering a W10876180 control for the return visit. Office will need to reschedule. ; ordrng 1 W10876180 (Control)

Arrived on site to inspect dishwasher model WDF332PAMS0 leaking from the bottom. Upon further inspection, the unit had been uninstalled and placed in the office. The construction manager informed me that there was a big leak from the bottom and found that the motor and sump assembly was not attached properly. Upon closer inspection I found that the tabs on the bottom were defective. I removed and replaced the pump and motor assembly to fix the issue. Since the unit was uninstalled I was not able to run a test cycle. No water leaks observed during service. W11613570

Arrived on site for a washer MVWB865GC0 with a broken lid. I verified the damage and replaced the lid. The latch is working as designed. No other issues found. Ran a factory cycle without any issues. No leaks detected while on site.

Arrived onsite WFW8540FW1 for unit with complaint of leaking from the dispenser drawer. Unable to recreate drawer leak however replaced drawer w10575334 to repair possible warp. Found large leak due to hair obstruction at the bottom of the door bowl breaking the bellow seal. Advised customer on this key maintenance issue. Unit is now operating leak free at time of service.

Arrived to 415 for broken water valve. Upon arrival found inlet valve is cracked from the dispenser casing. Maintenance stated it was delivered this way. Replaced W11038689 valve. Tested unit and now unit is functioning as designed. No water leaks detected at this time

Arrived on site to test unit WFGS5030RZ0 for not turning on. Upon arrival found F2E1 error code displayed. Attempted to clear code but it would not reset indicating a control fault. Replaced control (W11764619). Reassembled unit and performed operational test, verified all user inputs and oven functions responding properly with normal ignition and operation present. Unit is now running as designed, no gas leak detected, job complete.

Arrived on cipher dryer, taking too long to dry clothes. On arrival, I confirmed the failure.But after inspecting dryer, I found the element coil intact and reading at 9.9 ohms. I found both cutoffs and thermal fuse working as well and the drier receiving proper voltage from the outlet. I did, however, find that there was a massive clog in the wall of the house including water in the vent hose indicating the unit needs a drier vent cleaning in the walls of the home. I instructed customer to notify the military maintenance crew to do a dryer vent cleaning and then dryer should work as designed call complete.

Arrived onsite for washer WTW4955HW3 leaking. Inspected and unit was installed on 3rd floor apartment patio closet with significant slope downward. Took pic of tub leaning forward. As unit fils its splashing on tub ring and dripping down the back. Legs were adjusted all the way but could not compensate for slope. Advised customer that i could not remedy the issue but recommended adding a shim type mechanism to rase the unit up in the front. Job complete

Arrived on site to inspect refrigerator KRSF536RPS00 ice container broken. Upon further inspection, the customer had pieces of a coupler, guide, and plastic pieces from the ice bin on the counter. I removed the ice bin and found th bin coupler, at the bottom of the bin, was broken. Also, I found the dispenser coupler guide and bracket broken. I researched the ice bin and found it out of stock. Inspected the rest of the refrigerator and found it operating as designed. I am ordering the ice bin, ice chute and will return with all prescreened parts. Office to schedule return service due to the availability of the parts. No water leaks observed during service. ; ordrng 1 W11759371 (Chute) and 1 W11768643 (Ice container)

Arrived onsite for f3e1 error continuous drain symptom. NTW4516FW4, verified. Replaced control w11603811. Unit is now operating as designed without error. Calibrated. No leaks

Arrived onsite for previously diagnosed part. I replaced the W11772451 bolt latch and tested unit. Verified unit now operates as designed and the bolt latch is not getting stuck. Call com0lete. No leaks.

Arrived on site for door issues . Found d fresh food door has warped at top and broken hinge pins. Ordering right side door and hinge . No water leaks detected at time of service. Job complete ; ordrng 1 W11409290 (Hinge right side) and 1 W11292872 (Right bottom hinge) and 1 W11311687 (Cam) and 1 LW11091610 (Door fresh ss)

WFES4530SS0 Arrived on site for a range that isnt fully heating. On arrival, used my meter to test the temperature. The highest temperature reached was 300 degrees then it declined. Further inspection I found the bake element has failed. I replaced the element and then tested again. The product is working as its designed.

Arrived on site for previously diagnosed dishwasher repair. Unwrapped the unit and gained access to the lower wash area to replace the damaged bottom spray arm. Removed the defective bottom spray arm that had been melted and installed the new bottom spray arm. Ensured the spray arm was properly seated and able to rotate freely without obstruction. After installation, reassembled the unit and ran the dishwasher through a normal wash cycle to verify proper operation. Allowed the unit to run for approximately 30 minutes while monitoring for any signs of leaks or abnormal operation. The spray arm rotated properly and no leaks were observed during the test cycle. Unit is operating as designed at this time. Job complete.

Arrived on site for range WFG320M0MS0 with issue of gas smell when oven is being used. Upon arrival, inspected unit and found air shutter is wide open. I adjusted air shutter per install instructions. Unit is operating as designed with no excessive gas smell. Job complete

Arrived on site for refrigerator with lower door gasket not sealing in the bottom and top left corners. On rival, I found the gasket needed to just be heated and shaped to the liner.And after doing so I found door seals as designed call, complete

Arrived on site to follow up on refrigerator model JBRFR30IGX20 not dispensing water. Upon further inspection I installed the ordered part ui control per previous technician assessment. The part did not fix the issue. I began to re troubleshoot the problem and tested and verified the wiring. I tested the voltage reading from the main control and had insufficient voltage to the valve. I replaced the main control and reassembled and tested the refrigerator. The dispenser is now operating as designed. Per the customers request I also reinstalled the kickplate as it was not secured. No water leaks observed during service. W11306696

Arrived onsite for ice machine intermittently making thin ice. On todays visit, unit is still making good ice. Per recommendation, replaced control and UI. Powered unit on and began ice making process. Customer will monitor. Job complete

Arrived on site for washer WTW4855HW3 with issue of starts to fill then stops and does not continue cycle . Upon arrival , ran diagnostics and get F3-E1 pressure system fault, F8-E1 long fill, and F1-E1 main control fault. Need to replace Left front control. I replaced control W11607637. I calibrated unit. Test unit by running a normal wash cycle

Arrived on site for washer not agitating. Ran diagnostics got 7-1, 7-6, 7-7 error code . Found splines in agitator worn down and tip of gear case rusted . Ordering agitator , drive block ,spanner nut and gearcase . U it is in garage. Not hooked up to any water supply. Call to set return ; ordrng 1 W11447102 (Agitator) and 1 W10772621 (Bolt) and 1 WP389140 (Drive block) and 1 WP21366 (Spanner nut)

Arrived on site for a cooktop WCGK5030PS00 leaking. I opened it up and tested all valves. Found the right rear was very loose and leaking at the valve. I tightened it up and stopped the leak. No other issues or leaks found.

Arrived on site for unit not powering up. Found control nonresponsive and no power . Getting correct voltage and polarity to unit . Getting correct voltage to control . Found ui connection at control corroded. Belive due to poor air flow allowing moisture to build up in unit . Ordering co tol board and UI console . Advised maintenance to check exterior vents. Return 3/11. Called tech line sr# 22762877. ; ordrng 1 W11378949 (Console)

Arrived on site for microwave display led not working. Upon arrival inspected unit found unit is functioning and heating all buttons are working start everything just displaying will not show. Removed control panel tried resetting ribbon connection but display still wont show. Ui is not displaying anything Ordering ui office to reschedule no one on site for signature ; ordrng 1 W11752350 (Control panel) and 1 W11760377 (Ui)

Arrived on site to inspect dishwasher WDT730HAMZ1 turning itself on. Upon further inspection, I placed the unit in diagnostics showing error code F2E1-stuck key. I attempted to clear the code and continued with testing, but the start button failed to respond. I gained access to the main control/UI and removed and replaced the control and retested. The unit is operating as designed and no water leaks observed during service, job completed. W11683480

GI6SARXXF05 Arrived on site from previous visit to install parts. I installed the motor,spacer,and impeller. Tested it product is working as its designed with no water leaks visible from main water supply.

Arrived on site for dishwasher WDT531HAPM0 with issue of door falls open. Upon arrival, test door and opens to quickly. I inspected hinges and all door parts. I adjusted springs to the next notch on rails. Unit is operating as designed. No leaks present. Job complete

Arrived onsite for pump running. I confirmed when plugged in pump runs and a F3E1 water pressure sensor is displayed. No obstructions in water pressure line. Under s code S153EB I replaced the W11608056 cntrl and tested. Unit now operates as designed and no errors stored. Call complete. No leaks.

Arrived on site to inspect microwave model KOEC530PSS01 light too dim and not heating properly. Upon further inspection I found the light to be operating without issue. I tested the microwave by performing an output test. I placed 2 cusps of water at 72 degrees into the microwave and heated for 1 minute. The water was heated to 112 degrees. The microwave is operating as designed. I called techline to document my findings case number 22766909

KDTE104ESS3: Arrived at the previously diagnosed dishwasher, installed new diffuser wpw1047621 and cover wpw1045571. Ran dishwasher for about five minutes to ensure no unusual noise. Dishwasher is working as intended. No leaks detected at times of service.

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Also got switch mismatch error code . Double checked pressure hose and air trap. All che ked normal. No issues with switch harness found . Replaced control, ran calibration and diagnostics test wash. All checked normal. No water detected at time of service. Job complete. Maintenance not on hand to sign ticket

Arrived onsite for washer MHW8630HW4 soap not dispensing. Ran test and all components are functioning. Found unit has optimal dispensing dispenser. Unit only dispensing small amount per load, it does not flush out container per use, as would softener or bleach. Customer was adding detergent every load. Unit is functioning properly. Job complete

Arrived on site to look at model WDTA50SAHZ0 for customer complaint of upper rack falling off. I found issue with the adjusters. I replaced adjuster kit, unit tested good. Part usedw10712395

Arrived on site for unit not making ice. At time of visit some ice in bin,per customer unit will stop making ice then start again,replaced defective icemaker,ran harvest test passed icemaker filled with water, checked light switch operation good,ran diagnostic thermistors passed,bimetal reading closed,changed defrost setting to basic. W11692144

Arrived on site for oven getting too hot . Ran diagnostics got 6-1 error code . Checked probes at co trol and reading 1.7 ohms . Replaced control . Ran preheat both ovens . All checking normal. Job complete

Arrived on site to test unit MVW7232HC2 going from sense to done. Upon arrival customer stated cycle does not start. Entered service mode and found F7E1 (motor phase lost) and F7E9 (locked rotor) error codes stored. Cleared codes and initiated a test cycle. During spin attempt stator energized but basket remained stationary. Manually rotated basket and verified no mechanical resistance present. Inspected lower drive components and found slider retaining rivets separated from slider. Replaced slider (W10734521) and retested unit. Basket began to rotate but operation was erratic with clicking noise present indicating improper engagement between slider and rotor. Further inspection confirmed rotor teeth are worn. Recommend replacement of rotor, stator, and clutch as precautionary. Ordering parts, rescheduled for 03/11.; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor)

Arrived on. Site for dryer making a squeaking noise. Found tension pulley roller making noise . Replaced pulley arm and rollers from repair kit . Unit is sounding normal. Job complete

Arrived on site to replace previously diagnosed control, replaced control (W11603810) and tested unit is now running as designed no leaks detected job complete

Arrived on site to inspect microwave WMH31017HS12 noises. Upon further inspection, using my microwave tester, I tested the unit for 30 seconds and it operated as designed. When the unit completed testing and the damper lid closed, the customer identified the noise. I advised the customer that the noise is normal, but I would check it to make sure its not damaged. I removed the unit from the wall and found the damper is good working condition. I adjusted the damper to tightened/secure it to the cabinet and retested. It continued to close slightly louder than normal. Using some foam insulation from my van stock and foil tape, I readjusted the damper and retested and it is quiet. I placed the unit back in its space and retested and the unit is operating as designed. Job completed.

Arrived on site for washer not finishing cycle and making noise. Entered diagnostics and found f7e5. Removed cam and found evidence of oil. It was causing spultch to stick. Unable to removed agitator. Had to break it off. Replaced gearcase, actuator, belt, splutch, washplate and hub nut. Recalibrated. Ran automatic test cycle. All components pass. Call complete

Arrived onsite for unit constantly draining. I confirmed unit is draining when plugged in and a F3E1 water pressure sensor failure is present. Under S code S153EB I replaced the W11608056 CNTRL and tested unit. Unit operates as designed and no errors are present any,ore. Call complete.

Arrived on site to look at model WED500CMW0 and replace previously diagnosed parts. I found parts not needed it was just the blower wheel belt had come off probably due to incorrect install from the factory. I inspected belt, motor, and blower wheel, all in good shape, I reattached belt in proper position, unit tested good. No parts needed.

Arrived on site and customer was on hold trying to cancel the call.

Arrived on site to diagnose dishwasher displaying F2E2 error code with the user interface not responding. Attempted to operate the unit and confirmed the control panel was unresponsive. Placed the unit into diagnostics and verified communication failure between the user interface (UI) and the main control board. Further testing determined the UI and control board were shorted and not communicating properly.Replaced the user interface and main control board. Restored power to the unit and ran a full diagnostic cycle to verify proper operation. During diagnostics, additional issues were found. The detergent dispenser was leaking during activation, the heating element was not producing heat during the heating portion of the cycle, and the sump and motor assembly was not operating, resulting in no water circulation inside the tub. Due to these additional failures, new parts will be required to complete the repair. Ordering a new sump and motor assembly, heating element, and detergent dispenser. Unit is currently not fully operational. Office to contact customer to reschedule once parts arrive.; ordrng 1 W11665769 (Sump and motor) and 1 W10518394 (Element) and 1 W10861000 (Soap dispenser)

Arrived on site for a washer WTW4955HW3 with the pump running continuously. Found no error codes ut the customer stated that he has to unplug it to stop the pump. Found no visible kinks in the pressure tube. I replaced the control w11608056 and ran a calibration cycle. Also ran a full factory cycle without any issues. No leaks detected while on site.

WTW6157PB0 Arrived on site for a washer not working. On arrival, the client stated that it makes nosies when spinning. I checked if it was balanced, and the front left leg was off. I adjusted the front leg calibrated, then tested on quick wash. The product is working as its designed with no water leaks visible from the main water supply. No parts used.

Arrived on site for unit not heating. Upon arrival inspected unit when moving unit heard a spark inspected terminal block found L2 had surged and block is stripped out cant screw lead back to block ordering block return set 3/10; ordrng 1 WP3397659 (Block terminal)

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure replaced control under s code S153EB and tested. New control is defective ordering control return set 3/10; schdld next appmnt for 3/10 TUE AM

Arrived onsite for different issue of no cooling. Upon arrival I found all power to the apartment shut off and unit has not been running. Also found a broken glass shelf inside unit. Advised leasing manager of this and he stated he will get the power on and RS when it is running.; O-emld tckt

Arrived onsite for unit making noise. I found the noise to be from the evaporator cover not sitting correctly in position. I reseated the evaporator cover and sounds are no longer present. Call complete. No parts or leaks.

Arrived on sight for dishwasher, leaking water down the side of the tub. On arrival, confirmed failure and found the top seal of the back end of the top cracked, causing water to pour out the top back end And down the backside of the dishwasher. Took a photo of broken area office will need to reschedule once availability of new tub is known. Ordering W11409866; ordrng 1 W11409866 (Tub)

WTW5100HW2 Arrived on site for a washer with cold water, taking too long. On arrival, I ran diagnostic and found error code F8E1 long fill and failed water valve. I replaced the drawer that comes with the water valves and harness. Calibrated then tested the product is working as its designed with no water leaks visible from the main water supply.

Arrived on site to inspect washer motor MTW6205RW1 agitator cap coming off after every load. Upon further inspection, I checked the condition of the agitator and agitator cap and found no visual damage to the cap or agitator. I verified that the agitator and bolt were secure in place. I verified that the suspension is operating without issue. I placed the machine into diagnostics and observed error code F7E9. I gained access to the underside of the washer and found gearcase oil splattered on the inside of the motor shield. Based on my findings, it appears that the agitator cap is experiencing excessive vibration from the gearcase failure. I am ordering the gearcase, and cap. No water leaks observed during service W11754447 W11818019; ordrng 1 W11754447 (Gearcase) and 1 W11818019 (Cap)

Arrived onsite for dryer not drying properly. I found the vent hose off and being abnormally heavy. I inspected the inside of the hose and found a large amount of water inside and lint. I tested temp for the dryer with the vent off as it cannot be reattached with the water and i got 168 and drops quick indicating no issues with unit itself. Advised landlord to have a vent company out for service. Call complete.

3601. Arrived on site for thin ice. Ran diagnostic found weak water flow and pump shutting off water fill early,replaced the water valve, recirculating pump and bin thermistors ran diagnostic all test passed. W11642867,wpw10511923,w10897719

Arrived on site for pressure sensor failure. Upon arrival, found unit was unplugged. Plugged unit and found drain pump continuously running. Unplugged machine. Verified M/S and found engineering code and serial number is incorrect, resulting in wrong part ordered. Ordering W11603810 control. No water leaks detected at this time . No parts replaced. Customer agreed to reschedule Mar 10th ; ordrng 1 W11603810 (Control)

Arrived on site for a washing machine model WTW6157PB1 that is not completing cycles. Inspected unit and work area. The customer advised that some cycles run through and others dont. I tested the suspension and found the suspension was good. I checked the basket and found it properly secured to the drive shaft. I ran the unit through diagnostics and found an F0 E3 (overload load), F0 E9 (off balance pause), and F8 E1 (long fill) error codes. I ran the unit through a diagnostic test and found all portions of the machine working and operating as designed. I advised the customer that all the error codes referenced loading issues and that with all the individual components working properly, I could find no fault with the machine. I went over loading recommendations, and the unit is working as designed. Call complete. No parts were installed and no leaks were present during service.

Arrived on sote for dishwasher not working. Clean light flashing. Found unit flashing f8e4. Removed drain pan and found water in pan. Removed and entered diagnostics. Found F9e2, f8e4. Ran test and removed door panel. No leaks. Found evidence of leaking possibly from gasket. Replaced door gasket. Ran automatic test again. Nonleaks, unit working as designed. Call complete

Arrived on site to inspect dishwasher top spray arm not operating properly. Upon further inspection, I found that the top of manifold was defective and not staying mounted to the top rack. I am ordering the manifold. Office to schedule return service. No water leaks observed during service. W11613489; ordrng 1 W11613489 (Manifold)

Arrived on site for dishwasher, needing.Previously diagnosed inline fuse w 11397505. On arrival, I reconfirmed the power failure through the fuse and installed partand tested dishwasher and found no leaks And it working as designed call, complete

Arrived on site to install previously diagnosed and ordered part. Due to the main harness getting pinched in between the chassis and rear divider and the wires getting cut wnd grounding to the chassis and shorting out, I removed and replaced the main harness and wired the unit to the main power source. I tested both ovens and the unit is operating as designed. I placed the unit back in its space and retested and it continues to operate as designed. Job completed. W11245674

Arrived to unit 3314 for icemaker issues. Diagnosed a defective icemaker,removed defective icemaker installed a new icemaker powered icemaker on,icemaker ran through a harvest and filled with water, removed icemaker,checked tube no water leaking from valve after fill,reinstalled icemaker unit working as designed. W11692144

Arrived on site for washer, not completing cycles. On arrival I found f7e1 in diagnostics and after further inspection, I found the capacitor had failed, causing motor not to agitate or spin. I replaced capacitor w 11614512 and found washer, working as designed with no leaks call complete.

Arrived on site to test unit for not cooling, tested unit found compressor attempted to start but is pulling amps and shutting off on thermal, unit has a failed compressor, ordering sealed system office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Dye drier) and 1 Accessvalve (W11506635)

Arrived on site for a refrigerator WRS571CIHZ04 making noises. Customer stated its the same sound as previous repair. Couldnt replicate the issue but since its intermittent i replaced the diffuser. Unit is operating as designed now. Temps are good and the icemaker is working as designed. No leaks detected while on site.

Arrived on site for washer WTW4816FW3 with issue of pump running . Upon arrival, model and serial are incorrect. I updated correct tag and unit is under warranty period. I inspected unit and drain is not running continuously . I power cycled unit and run diagnostics and there are no saved error codes. Found unit is completely unleveled. I leveled unit. Customer ran a normal cycle with laundry and unit is operating correctly. I cannot duplicate an issue at this time. Job complete

Arrived on site to look at model JMDFS24JL01 for customer complaint of unit not heating all the time. I adjusted the right side door switch housing to ensure door latches are making correct contact with the switches. If problem continues. Will need spring kit, door switches, and switch housings. Case number 22749385

WML55011HS09 Arrived on site from previous visit to install parts. I installed the control board then tested with a cup of water on defrost for 7 minutes. The microwave turned off product is working as its designed calling Whirlpool Safety to notify my findings. Case# 22400624

Arrived on site to inspect dryer model WGD4850HW2 making noise during operation. Upon further inspection, I gained access to the inside of the dryer and found that the rear felt seal had come off completely. I also found that there was some wear to the belt and pulley. I reattached the rear felt seal and used adhesive from mu truck stock to secure it properly. I also installed the dryer repair kit. I reassembled and tested the dryer and it is now operating as designed no gas leaks observed during service. 4392065

Arrived on site to test unit WTW4816FW2 for noisy spin. Upon arrival customer stated during the spin unit makes an airplane noise. Entered service mode and initiated a test cycle, during spin a low frequency rumble noise was present. Inspected bottom end components and found gearcase oil leaked out and covering surrounding components. Also found motor shaft bent which is contributing to the noise condition. Determined gearcase, splutch, actuator, belt and motor will need to be replaced to resolve issue. Ordering motor for return visit, no parts installed, rescheduled for 03/10.; ordrng 1 W10890624 (Motor)

Arrived on site to inspect washer model WTW6157PB going out of balance and banging inside. Upon further inspection I found that the washer was very unevenly from front to back and the tub was leaning on the back wall. I gained access to the underside of the washer and found evidence of gearcase oil splatter on the inside of the motor shield. I removed and replaced the gearcase. I adjusted the leveling and calibrated the machine. I tested the machine and it is now operating as designed. I advised the customer of proper loading and usage of the machine. No water leaks observed during service. W11449841

MVWX655DW1 verified. Unit would not start after locking lid. Ran diagnostics and found shifter fault and lid unlock fault code. Verified faulty shifter; belt and cam were also worn. Removed and replaced shifter w10913953, cam assembly w10721967 and belt W11239857. Ran it through auto test. It filled, agitated, drained, and spun. Washer working as intended. No leaks detected at time of service.

Arrived on site to test unit WRMF3636RZ00 for no ice production. Upon arrival customer stated ice production stopped and has not resumed. Cycled ice maker and unit completed harvest but when valve energized no water flowed. Inspected fill tube and found it frozen, indicating a weeping valve. Replaced dual valve (W11548535) and removed ice buildup. Tested unit and confirmed ice maker now fills with proper water volume. Advised customer to allow 24 hours for temperature stabilization before ice production begins. Unit is now running as designed, no leaks detected, job complete.

Arrived on site for an oven WOES3030LS01. Found everything working except broil. The console wasnt responding so I replaced the console w11659257 and cycled the power. Tested all functions and everything is operating as designed.

Arrived on site for a washing machine model NTW4519JW2 that is not completing cycles. Inspected unit and work area. The customer advised they have onky used the machine a few times and certain loads have not completed. I ran the unit through diagnostics and found an F8 E1 (long fill) error code. I rested both valves and found the hot water had little water flow due to the valve at the wall not being totally opened. I opened up the valve and found adequate water pressure but lower than normal pressure. I tested the cold valve and found no difference in water pressure indicating a potential water pressure issue. I did advise the customer that everything on the machine is working and operating as designed and went over loading procedures. Call complete. No parts were installed.

Arrived on site for making too much ice. Found bail arm not fully inserted to icemaker housing,installed bail arm to icemaker housing tested bail arm operation unit working as designed.

Arrived on site for range KFGC506JSS05 to install previously ordered parts replaced motor W10794440 due to blade being wobbly and element W11098505. Test unit by running convection bake at 400. Unit is operating as designed. Job complete

Arrived on site to inspect dishwasher model WDT730HAMZ1 start button not operating. Upon further inspection I placed the unit into diagnostics and observed error code F2E1. I also found the console over lay defective and lifting. I replaced the console and control and ran a test cycle the unit is now operating a designed. W11613564 W11683480