Near Georgetown, TX 78628
Cliff
Job Details:
01/13/2020
VENTHOOD KITCHENAID KVUB606DSS3
Arrived on site to diagnose a vent hood with lights that are intermittently not operational. Found left side LED connection spread causing incomplete and intermittent connection. Reset connectors to ensure tight fit and all is now working properly at this time.
Near Taylor, TX 76574
Andy
Job Details:
01/13/2020
RANGE JENN-AIR PRG4810LP
"Arrived on site for boiler flame issues. Tested and inspected unit and found when opening door with boiler on flames came out. Customer stated that last tech believes that igniter clamp is needed witch is discontinued. Tested unit and I believe that broil burner assembly is needed. However made customer aware that if burner assembly does not fix unit that they may need clamp as prior tech stated and we would not be able to do so as it is discontinued and customer agrees. Tested small oven and has a failed igniter. No gas leaks present at time of service. Instructed customer not to use broiler as it is a safety issue.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WP73001090 (burnr-oven)"
Near Georgetown, TX 78626
Jonathan S
Job Details:
01/13/2020
DISHWASHER KITCHENAID KDTM354DSS5
"Arrived on site to install previous diagnosed part. On arrival customer complained that unit had removed paint off of a 25 year coffee cup. Recommend to not put any coffee cups with paint on it. Customer also stated unit gets to hot in drying cycle. Inspected unit and work area and found improper insulation (see SD-QUICKPIC). Will need to pull unit to repair. Informed customer that I would not be able to install mounting screws due to chance running screws through countertop. Removed unit and power. Removed failed sump assembly and installed new. Installed unit and corrected drain line. Performed diagnostics mode and monitored test cycle. Tested amp draw to element and found within range. All tested good, no water leaks detected. Spoken with customer on user care guide."
Near New Braunfels, TX 78130
Leonardo
Job Details:
01/13/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Arrived on site to replaced valve and board and switch. Replaced all parts test unit and unit test good no leaks present at this time. Also found ro system under si k attached to drain hose. Advised customer that can be water going in to the unit too
Near Cedar Park, TX 78613
David Z
Job Details:
01/13/2020
WASHER WHIRLPOOL WTW4816FW
Arrived on site to diagnose washer with agitator issue. Examined unit and found agitator and internal hardware disconnected. Agitator bolt came loose and popped out allowing the agitator tower to come apart. Reassembled agitator and tightened bolt. All is working as designed at this time. Call complete.
Near Georgetown, TX 78626
Lou
Job Details:
01/13/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"arrived on site to inspect dishwasher not spraying water. Upon further inspection, I placed the unit in diagnostics showing error code F4E3. Cleared the code and continued with testing. Unit operated as designed and the motor operated. I found that the dispenser door does not close. I am ordering the dispenser and will return with prescreened parts. No water leaks observed during service and recommended that the customer run the unit through a cleaning cycle before returning. ; ordrng 1 W10861000 (detergent dispenser)"
Near Buda, TX 78610
Leonardo
Job Details:
01/13/2020
DISHWASHER WHIRLPOOL WDT970SAHV0
Arrived on site to test unit for unit leaking. Test unit and found water coming from float. Found loose float secured float test unit and unit test good job complete
Near New Braunfels, TX 78130
Richard
Job Details:
01/13/2020
RANGE WHIRLPOOL WFC150M0EB3
Arrived onsite for the right side stove burners not heating correctly. Tested stove and found the elements are not working correctly. Ordering parts. Office to reschedule. ; ordrng 1 W11122555 (cntrl-elec) and 1 W11255551 (elmnt-surf) and 1 W11371990 (ELEMENT LRG) and 1 WP3148953 (switch-inf) and 1 WP3149404 (switch-inf)
Near Austin, TX 78744
Leonardo
Job Details:
01/13/2020
DISHWASHER IKEA IUD8555DX2
Arrived on site to test unit for unit not coming on. Test unit and found bad connection at junction box. Secured connection test unit and unit test good job complete.
Near Austin, TX 78735
Kevin
Job Details:
01/13/2020
DRYER MAYTAG MED5630HW0
Arrived on site and inspected dryer and found no power showing on user interface checked power at terminal block and did not find any voltage. Inspected circuit breaker and found motion of switches appear to be damaged. Recommended to customer that and electrician examine it. Power will need to be corrected before any further diagnosis to dryer can be performed. Job complete
Near Cottonwood Shores, TX 78657
James
Job Details:
01/13/2020
WASHER WHIRLPOOL WTW7300DW0
Arrived on site and tested operation. Found cold water valve is not closing completely and unit has fault for motor over heating. Inspected drive system and found that the gearcase has failed. Found when attempting to turn the water off that the cold water valve at the wall will not turn off. Unit will need new gearcase and inlet valve to repair. Recommended customer have the valve at the wall repaired by plumber before washer repair. ordrng 1 W10811956 (drum assy) and 1 W11220230 (valve)
Near Kingsland, TX 78639
James
Job Details:
01/13/2020
WASHER WHIRLPOOL WTW5000DW2
Arrived on site and tested operation. Found error for long fill. Tested operation and found unit siphoning while filling. Corrected drain line and tested operation. Unit tests good. Job complete
Near Killeen, TX 76549
Arthur B.
Job Details:
01/13/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ01
Arrived onsite for customer complaint of French door refrigerator FC door hard to open and light not coming on. Used food safe lubricant to lube tracks. Freed up ice from switch. Raised door 1/16 of inch to allow good seal to cabinet. Inspected all door seal. All side seals well. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Lou
Job Details:
01/13/2020
DISHWASHER WHIRLPOOL DU1015XTXS3
"arrived on site to inspect dishwasher with no functions. Upon further inspection, I tested the outlet and got 122V. Tested voltage at the junction box and got 122V. Removed the outer door panel and tested voltage at the control and got none. Tested continuity to the bimetal and found it open. I removed and replaced the bimetal and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78751
Scott
Job Details:
01/13/2020
DRYER WHIRLPOOL WED4950HW0
Arrived on site for dryer not heating . Also timer stays in one position . Found unit is dropping one of the legs at outlet . Checked and breakers are on. Customer will need to get an electrician to look at outlet . No lint build up at time of service. Job complete .
Near Round Rock, TX 78665
James
Job Details:
01/13/2020
MICROWAVE KITCHENAID KMHC319ESS3
"Arrived on site and installed new control, power cord and bracket. Customer will reinstall unit at a later time. Tested operation and found unit working properly. Job complete"
Near Leander, TX 78641
Lou
Job Details:
01/13/2020
DISHWASHER KITCHENAID KDTE204GPS0
"arrived on site to inspect dishwasher with no water coming in. Upon further inspection, the customer advised that very little water was going into the unit. I found the water valve under the sink was turned off. I turned the water on and placed the unit in diagnostics and no water was entering. I found the main water line/hose was kinked in between the unit leg and the cabinet. Once I unlinked the hose, the water began to flow properly and the unit operated as designed. When I opened the unit door, I found where the door hinge was badly rubbing against the chassis. I found where both front legs were badly bent inward. I attempted to correct the legs but it didn’t work. I am ordering the tub and will return with all prescreened parts ad ordering a CNOTE-LSO PER CUSTOMER REQUEST. No water leaks observed during service.; ordrng 1 LSO (CUSTOMER REQUEST ) and 1 WPW10681507 (tub-dishwr)"
Near Leander, TX 78641
Lou
Job Details:
01/13/2020
COOKTOP WHIRLPOOL WCG97US6HS00
"arrived on site to install previously diagnosed and orders parts. Upon arrival, i found that the cooktop sits above an oven and the oven would have to be pulled from the cabinets to service the cooktop. I tested the burners and found the two left burners would not adjust to the lowest setting. I was able to get the two right burners to adjust. I pulled the oven from the cabinets and when I went to replace the back left burner, I found that the part ordered was the wrong part so I removed and replaced the manifold and checked for any gas leaks using liquid leak detector. Reassembled the unit and adjusted the flames on all burners. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78633
Lou
Job Details:
01/13/2020
RANGE KITCHENAID KFGD500ESS04
"arrived on site to inspect range oven temps. Upon further inspection, the customer advised that they were cooking and the display showed the temp to be 288 degrees but the oven was cooking at 350. I checked the Celsius/Fahrenheit selection on the display and found that the display was showing Celsius. I reprogrammed the unit to show Fahrenheit and advised the customer of my findings and changes. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed."
Near Kingsland, TX 78639
James
Job Details:
01/13/2020
WASHER MAYTAG MVWB765FW3
Arrived on site and tested operation. Found no water flow from hot or cold valves. Verified correct voltage to valves. Installed new valve and tested operation. U it tests good. Job complete
Near Leander, TX 78641
Lou
Job Details:
01/13/2020
MICROWAVE WHIRLPOOL WMH31017HS2
"arrived on site to inspect microwave venthood light. Upon further inspection, customer advised that they had their one year inspection and found out the venthood light was not working. I removed the bulb and found the bulb was burnt out. I replaced it and tested and it operated as designed. Advised customer of my findings. Job completed."
Near Austin, TX 78741
Kevin
Job Details:
01/13/2020
OVEN WHIRLPOOL WFG525S0HS1
"Arrived on site and found oven door front panel is damaged, disassembled door and replaced front panel and it is now correct. Job complete"
Near Round Rock, TX 78664
Dylan T.
Job Details:
01/13/2020
WASHER WHIRLPOOL WTW8500DW4
Arrived on site customer complaint was washer was making noise when he would do laundry put it in test mode couldn’t get it to make any noise customer showed me the video needs gear case
Near Lakeway, TX 78738
Robert
Job Details:
01/13/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Arrived on job for complaints of rack falling down, upon inspection we found the track was broken, replaced with new track and retested. Complete"
Near Temple, TX 76502
Arthur B.
Job Details:
01/13/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02
Arrived onsite to verify leak in SxS dual evaporator refrigerator. Removed unit cover and found dye dripping on steel to copper line at compressor. Removed all refrigerant and drier and installed new drier and repairs weld leak. Vacuumed unit down and charged with 5.3oz of R134a refrigerant. Reassembled and observed cooling. Found good frost pattern and no leaks in welds. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Robert
Job Details:
01/13/2020
COOKTOP WHIRLPOOL WCG55US6HS00
"Arrived on job for complaints of gas leak, upon inspection we found no leaks on bubble test and no leaks at orifice, ordering valves. Office to reschedule ; ordrng 1 W10594392 (valve-gas) and 1 W10594393 (valve-gas)"
Near Harker Heights, TX 76548
Al
Job Details:
01/10/2020
RANGE WHIRLPOOL RS696PXGQ2
Near Round Rock, TX 78664
Dylan T.
Job Details:
01/10/2020
OVEN WHIRLPOOL WFG540H0ES0
Arrived on site customer complaint was oven wouldn’t come on and preheat found the wire harness chewed through replace the part ran the unit everything else went great
Near Temple, TX 76501
Al
Job Details:
01/10/2020
DRYER WHIRLPOOL CEM2745FQ0
"Arrived to inspect dryer not heating.Confirmed the complaint and removed and replaced the element, cutoff and element.Reassembled and unit tested as designed.Job complete"
Near Dripping Springs, TX 78620
Robert
Job Details:
01/10/2020
RANGE GE JGB720SEJ4SS
"Arrived on job for the regulator to be changed out, per last visit we changed out regulated and ran diagnostics, fixed flame size. Complete"
Near Georgetown, TX 78633
Jonathan S
Job Details:
01/10/2020
OVEN GE JT3000SF3SS
Arrived on site for oven not having power. Pulled unit to test voltage. Powered unit on and found unit powering on. Tested heating operation and found all working. Found bad connection in junction box. Maintenance personal will repair.
Near New Braunfels, TX 78130
Richard
Job Details:
01/10/2020
OVEN KITCHENAID KDRS483VSS00
Arrived onsite to install parts ordered by previous technician. Customer complained that the door to the oven although shut would leave the oven light on. Replaced main door latch switch and the user interface. This solved the oven light staying on. Customer stated that the smaller oven light has never worked when opening the door. Ordering two control boards per tech sheet. Office to reschedule. ; ordrng 1 AUTHO (AUTHORIZATION NEEDED FOR REPAIRS ) and 2 WPW10116185 (cntrl-elec)s
Near Pflugerville, TX 78660
Dylan T.
Job Details:
01/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
Arrived on site customer complaint was fridge was not cooling very well found it had a bad compressor pulled the old compressor out solder the new compressor in check for leaks no leaks vacuum the unit down charge it up had a heat load coming off the condenser everything else work great
Near Liberty Hill, TX 78642
Paul
Job Details:
01/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived onsite for the refrigerator making a constant buzzing noise. Mr stated the noise was coming from the top of the unit and had a recording of the noise. The noise was a fan hitting ice. Mr stated the noise lasted for 4 days then started getting quiet again yesterday and today there is no noise. I found a small amount of ice on the FC evaporator cover but the fan sounded normal. I tested the defrost thermistor and the FC thermistor and both passed. I ran a forced defrost and found the heater working. I ran the RC fan and the icemaker fan and both sounded normal. I found the FC temp at 0 degrees and working fine. I cannot find any issues with the unit at this time. Call complete.
Near Manor, TX 78653
Wesley
Job Details:
01/10/2020
DRYER MAYTAG MEDB855DC4
Arrived on site and found insufficient voltage and f4e4. Advised all else checks good. But electrical issue present.
Near Austin, TX 78749
Robert
Job Details:
01/10/2020
WASHER WHIRLPOOL WFW5620HW0
Arrived on job to replace parts previously ordered. Replaced tub but previous technician only ordered one screw needs 5 more to complete. 2 man part of job complete. ; ordrng 5 W11314661s
Near , TX 78611
Paul
Job Details:
01/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
Arrived onsite to replace the previous diagnosed parts. I replaced the filter housing plate. Call complete.
Near Waco, TX 76705
Al
Job Details:
01/10/2020
DRYER MAYTAG MEDB835DW4
to inspect dryer noises.Confirmed the complaint and noticed the noise starts approximately 5-6 minutes into the drying cycle.The noise is caused by the exhaust vent rattling and will require several sound pads to line the exhaust and blower housing to stop the noise..; ordrng 8 W11113654 (PADS)s
Near Austin, TX 78729
Andy
Job Details:
01/10/2020
MICROWAVE WHIRLPOOL KMBP100ESS01
Arrived on site for microwave heating sometimes and not heating other times. Tested and inspected unit and found failed controls. Ordering parts checked SB web and controls are covered under warranty.; ordrng 1 SEENOTE (2 MAN JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10588761 (panl-cntrl) and 1 W10915648 (cntrl-elec) and 1 WPW10260060 (cntrl-elec)
Near Canyon Lake, TX 78132
Richard
Job Details:
01/10/2020
OVEN WHIRLPOOL WOD51EC0HS01
Arrived onsite for the ovens users interface changing temperature when door is opened and steam hits it. Ran diagnostics and found no error codes. Users interface is not working properly so we replaced it. Everything tested good. Complete
Near Round Rock, TX 78681
Dylan T.
Job Details:
01/10/2020
WASHER MAYTAG MVWB765FW3
Arrived on site customer complaint was washer wasn’t adding any water in the unit put in test mode had a bad water valve took the old one out put the new one in ran unit again in test mode everything else worked great all lines are dry
Near Killeen, TX 76542
Arthur B.
Job Details:
01/10/2020
DISHWASHER LG LDP6797BD
"Arrived onsite to install new fuse assembly to dishwasher from prior tech’s diagnosis. Uninstalled dishwasher and removed filter from rear. Installed new replacement, reassembled and tested unit. Unit now works as designed. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78732
Luis
Job Details:
01/10/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
"Arrived on site for fresh food not cooling. Freezer and ice are working now however fresh food is not cooling. Ran diagnostics,temp thermistor reading 45° and evaporator thermistor reading 91° ran fan test passed. Called tech support due to temp issues and different main control part numbers for unit. Per tech support need to replace cover that includes evaporator thermistor. Installed new evaporator cover,ran diagnostics thermistor reading more accurate temp. Powered unit on fresh food evaporator fan running. File#7726852340"
Near Pflugerville, TX 78660
Andy
Job Details:
01/10/2020
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site for oven temperature too cold. Inspected unit and found foil on both racks blocking some heat. Preformed temperature test at 350° and watched high and low swing cycles and found average temperature 347° all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Austin, TX 78717
Lou
Job Details:
01/10/2020
WASHER MAYTAG MVWC6ESWW1
"arrived on site to inspect washer not draining. Upon further inspection, the customer provided a video showing the unit in normal wash and after it completed the wash cycle and went into rinse, the unit began to make a loud noise and shut down. I found the unit with water in the tub so I placed the unit in spin cycle and drained the water. The tub spun also. Using my multimeter, I tested the capacitor while the unit was in wash mode ad it tested good. When the unit filled with water and began to wash, it then drained the water just before the rinse cycle was to begin. Once in rinse mode, the unit dispensed very little water then began to agitate at which time the motor began to make a loud noise and I could smell a burning smell coming from it. After a brief minute of agitation, the unit shut down. I advised the customer of my findings and advised the unit will need the motor and the auto load sensing switch. I am ordering the auto load sensing switch and moto
Near Burnet, TX 78611
Paul
Job Details:
01/10/2020
FREEZER WHIRLPOOL KSC24C8EYY02
"Arrived onsite for the refrigerator with the freezer not cooling correctly. I found both sections not cooling correctly. I found the old style aluminum evaporator in the RC and suspect it leaking. The RC evaporator, compressor, drier, and access valve will need to be installed to complete service. The parts are covered by the manufacture warranty. Ordering the compressor, evaporator, UV drier, and access valve. Sending a message to routing to weigh the call for 3 hours & RS ordrng 1 W10309988 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WPW10143759 (DRIER-UV) and 1 WPW10643261 (EVAPORATOR)"
Near Killeen, TX 76549
Arthur B.
Job Details:
01/10/2020
WASHER MAYTAG MHW5630HC0
"Arrived onsite for customer complaint of front load washer leaking from bottom. Upon inspection, found below torn on bottom. This is causing leaking from bottom. Removed front panel and removed torn bellow. Reassembled and tested. Washer not works as designed. No water leaks found at time of service."
Near Salado, TX 76571
Arthur B.
Job Details:
01/10/2020
DRYER WHIRLPOOL MEDX655DW0
"Arrived onsite for customer complaint of dryer continues to run and not stop. Removed console and found timer motor faulty. Removed and replaced timer. Reassembled and tested unit. Timer now work as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Pflugerville, TX 78660
Dylan T.
Job Details:
01/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ
Arrived on site customer complaint was icemaker wouldn’t make any ice tested the icemaker it was bad replaced the icemaker ran the unit everything work great all lines are dry
Near Austin, TX 78736
Leonardo
Job Details:
01/10/2020
COOKTOP WHIRLPOOL SC8720EDB3
Arrived on site to test unit for switch not working. Test unit and found switch not plugged in all the way. Found other switch like that I unplugged the switch plugged it back in and not working.
Near Liberty Hill, TX 78642
Paul
Job Details:
01/10/2020
COOKTOP WHIRLPOOL WCG55US6HW00
Arrived onsite for the cooktop with the flames too high. I found the unit converted to LP but the low flame adjustment on the valves were not set for LP. I adjusted the low flame setting on the burner valves. The unit is working as designed. Call complete.
Near Manchaca, TX 78652
Kevin
Job Details:
01/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM01
"Arrived on site and inspected refrigerator and found water line connected to incoming valve is cracked on the 90° turn, took one picture sent to CS. No need to order water line. Customer should not be charged for part.; ordrng 1 WP2198677 (connector) and 1 WP2300868 (fitting) and 1 WPW10664271 (tube-water)"
Near Canyon Lake, TX 78132
Richard
Job Details:
01/10/2020
RANGE JENN-AIR JDRP436WP02
Arrived onsite to install parts ordered on previous visit. Replaced user interface and control board. Tested oven all functions working normally.
Near Lakeway, TX 78738
Robert
Job Details:
01/10/2020
REFRIGERATOR KITCHENAID KSSC48QMS01
"Arrived on job for complaints of not cooling, upon inspection we found the inverter was not working correctly, replaced inverter and retested. Compressor kicked on and started cooling. Complete"
Near Austin, TX 78726
David Z
Job Details:
01/10/2020
MICROWAVE KITCHENAID KHMS155LSS4
"Arrived on site to install microwave door handle.
Near Austin, TX 78703
Kevin
Job Details:
01/10/2020
WASHER WHIRLPOOL WFW5090JW0
washer has a dryer stacked on it and is in a tight closet, took one picture. found errors for door lock, F01, and F_9, spoke with tech line and the F_9 error not listed on the tech sheet means a control failure. This is on the bottom rear of the washer. The washer is not leaking SR7726855532; ordrng 1 2TECHS (STACKED UNIT) and 1 W11334605 (CONTROL)"
Near Austin, TX 78745
Kevin
Job Details:
01/10/2020
WASHER MAYTAG MVWC415EW1
"Arrived on site and inspected washer and found no saved error codes, ran all functions in manual diagnostic cycle, found tub Ring it is peeling along the center replaced it and washer is now correct. Discussed correct loading procedure with customer in order to avoid an unbalanced load. No water leaks from connections at time of service, job complete"
Near Uhland, TX 78640
Leonardo
Job Details:
01/10/2020
RANGE WHIRLPOOL WFC150M0EB1
Arrived on site to test unit for melted receptacles. Found both front burner receptacles melted. Replaced left front and found burner melted to receptacles. Ordering new burner W11168414 and ordering W11161939 to replace element and receptacles.. ; ordrng 2 W11161939 (ELEMENT LF/RR)s and 2 W11168414 (ELEMENT RF/LR)s
Near Austin, TX 78729
Andy
Job Details:
01/10/2020
DRYER WHIRLPOOL WED4815EW1
Arrived on site for dryer making noise. Tested and inspected unit and found no abnormal noise. Spoke with customer on use and care and practice for best. No repairs are needed at this time.
Near Leander, TX 78641
Lou
Job Details:
01/10/2020
FREEZER KITCHENAID krmf706ess01
"arrived on site to inspect refrigerator evaporator. Upon further inspection, i tested temps in the FC=17 degrees, RC=42 degrees & ice box=28 degrees. I checked the RC evaporator and it was dry. I checked the FC evaporator and it is covered with ice. I attempted to remove the Evap cover, but the styrofoam portion of the cover was frozen to the evaporator. I checked the condenser fan and Evap fans and all were functioning as was the compressor. I had the customer sign the waiver of damages from defrosting refrigerator and advised the customer to place towels around the unit at the sides and back to protect against any water leaking from the unit when they defrost. Due to the amount of ice built up, I advised the customer to unplug the unit 48 hours before I return to allow efficient time to defrost. I am ordering another fc Evap motor harness, Evap cover, and hv control. No water leaks observed during service.; ordrng 1 W10736933 (cover-evap) and 1 W11249
Near Pflugerville, TX 78660
Dylan T.
Job Details:
01/10/2020
DISHWASHER KITCHENAID KDPE234GPS0
Arrived on site customer complaint was dishwasher soap dispenser was broken replace the soap dispenser ran the unit everything else work great all lines are dry
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
01/10/2020
MICROWAVE WHIRLPOOL WMH53521HZ0
"Arrived on site for microwave fan making odd noises. Performed diagnostics and tested exhaust fan operation. Gained access to fan and found wood chips from cabinet and gotten in to fan housing . Removed object and inspected fan blade for damages, none found. Assembled unit and tested all operations, all tested good."
Near Hutto, TX 78634
Andy
Job Details:
01/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived on site for refrigerator not making ice. Inspected unit and found unit ice bit full of ice. Tested ice and water dispensers and all operations are normal. Cycled ice maker and ice maker cycled and filled with water. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78728
Wesley
Job Details:
01/10/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
"Arrived onnsite and reset unit to restore proper UI function. Advised customer on use and care. All checks good, unit is now operating as designed."
Near Round Rock, TX 78664
Andy
Job Details:
01/10/2020
OVEN WHIRLPOOL WOD51EC0HS01
"Arrived on site for oven won’t turn off. Tested and inspected unit and found cable on right side going to UI completely unplugged. Plugged in and tested and found blower fan not coming on. Will need to replace fan, controls and UI to complete repairs. Shut off unit at braker and instructed customer not to use unit until repairs are completed. Ordering needed part ; ordrng 1 W11248652 (blower)"
Near Salado, TX 76571
Arthur B.
Job Details:
01/10/2020
WASHER MAYTAG MVWX655DW1
"Arrived onsite for customer complaint of top load washer not draining all water out. Ran diagnostics and found F8E1 (Long Fill) error. Manually tested full valve and found cold water entering slowly. Removed an replaced valve assembly, reassembled and tested. Unit now fills as designed. Raised drain hose as well to allow proper venting of stand pipe. All water connections were dry at time of service."
Near Bee Cave, TX 78738
Robert
Job Details:
01/10/2020
COOKTOP KITCHENAID KCGS956ESS02
"Arrived on job for complaints of large flame, upon inspection we found the kit had not been converted. Converted to lp kit and tested all burners. Working to correct specifications. Complete"
Near Cedar Park, TX 78613
Lou
Job Details:
01/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=3 degrees & RC=52 degrees. I found a large amount of ice built up on the Fc evaporator. Recent repairs have been made on this unit replacing the Evap motor harness. I tested ohms to the defrost heater and found it open. I advised the customer of my findings and attempted to remove the ice from the evaporator, but due to it being so thick, I advised the customer that it would have to be defrosted by turning the power off to the unit for at least 24 hours like he did before.. I am ordering the defrost heater, main control, and will return with the Evap motor harness and damper. Also ordering a CNOTE-AUTHORIZATION. No water leaks observed during service, office to schedule return service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10464775 (housing) and 1 WP12729123 (heater) and 1 WPW10503278 (refer elect cont brd)"
Near Georgetown, TX 78628
Lou
Job Details:
01/10/2020
MICROWAVE KITCHENAID KCMS185JSS5
"arrived on site to inspect microwave arcing and not heating. Upon further inspection, I tested the unit with a glass of water and it did not heat. When I pulled the unit from the wall and removed the top cover, I removed the magnetron and found where it was damaged and damaged the wave guide as well.
Near Austin, TX 78705
Kevin
Job Details:
01/10/2020
REFRIGERATOR JENN-AIR JS42SEDUDW15
"Arrived on site and found water is dripping from the valve area, replaced valve and found waterline is also cracked. Took one picture of crack. Will need to bring back a new waterline and all possible couplers/connectors to correct issue. No water leaks from connections at time of service.; ordrng 2 WP2198677 (connector)s and 2 WP2300868 (fitting)s and 2 WP4373559 (fitting)s and 2 WPW10271540 (fitting)s and 1 WPW10296807 (tube-water) and 1 WPW10683737 (tube-water)"
Near Tow, TX 78672
Paul
Job Details:
01/10/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00
Arrived onsite for the refrigerator that just clicks but doesn’t cool. I found the overload tripping. I tested the compressor and found it good electrically. I found the capacitor good. I tested the unit with a different start device that I had on my truck and the compressor would run but it never would drop below 7 amps. The compressor has a mechanical issue and needs to be replaced.
Near Canyon Lake, TX 78133
Richard
Job Details:
01/10/2020
RANGE WHIRLPOOL KGCU467VSS01
Arrived onsite to replace the parts previously ordered. Installed new burners. Tested with no leaks detected.
Near Canyon Lake, TX 78133
Richard
Job Details:
01/10/2020
WASHER MAYTAG MHW5500FW1
Arrived onsite for the washer continuously draining and not unlocking the door. Ran diagnostics and found the code F3 E1 pressure switch fault. We installed the pressure switch and tested washer. Everything is working properly. No leaks detected. Complete
Near Lampasas, TX 76550
Arthur B.
Job Details:
01/10/2020
MICROWAVE BOSCH HMC80251UC/01
Near Leander, TX 78641
Lou
Job Details:
01/10/2020
RANGE WHIRLPOOL WFG381LVS2
"arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed the thermal lead in the middle of the center rack and tested temps. The temps recorded were 324, 396, 337, 401, 334 for an average of 358 degrees. Customer advised that the control display will intermittently show no more than 140 degrees. I adjusted the Ignitor as it wasn’t consistently lighting the burner and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Waco, TX 76708
Al
Job Details:
01/10/2020
WASHER MAYTAG MVWB835DW4
Arrived to inspect washer fill issues.Ran diagnostics test mode and got F8E1 long fill error.Removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78749
Leonardo
Job Details:
01/10/2020
OVEN WHIRLPOOL WFE505W0HS1
Arrived on site to test unit for door not working correctly. Found broken hinge on right side. Replaced hinge test unit and unit test good job complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
01/10/2020
OVEN WHIRLPOOL WOD77EC0HS01
"Arrived on site for oven clock having incorrect time of day. Performed diagnostics mode and checked fault codes, none found. Found unit not connected to WiFi. Instructed customer on WiFi connectivity. All tested good."
Near Round Rock, TX 78665
Andy
Job Details:
01/10/2020
WASHER WHIRLPOOL MVWB835DW4
Arrived on site for washer not agitating and water dripping into unit. Tested and inspected unit and found all spin and agitation operations are normal found and over load error code. Also Found failed inlet valve. Removed failed part and replaced with new and instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78737
Luis
Job Details:
01/10/2020
REFRIGERATOR KITCHENAID KFCP22EXMP5
"Arrived on site for no ice. Icemaker running through a cycle and not sending power to valve,jumped icemaker to give power to valve and water started filling icemaker, diagnosed faulty icemaker,installed updated icemaker,powered unit on icemaker ran through a cycle and filled with water.
Near Bastrop, TX 78602
Cliff
Job Details:
01/10/2020
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site to diagnose a range with a display that is not operational. Found main control shorted out. Replaced main control and found all is now functioning properly.
Near Austin, TX 78738
Robert
Job Details:
01/10/2020
DRYER WHIRLPOOL WED7500GW0
"Arrived on job for the latch not working, upon inspection we found the latch bent out of place, replaced latch and strike. Tested. Complete"
Near Robinson, TX 76706
Al
Job Details:
01/10/2020
WASHER MAYTAG MHW6630HC0
Arrived to inspect front load washer leaking.Ran diagnostics test mode and noticed the units front leveling feet were all the way down.I adjusted them to maximum position and unit tested as designed with no leaks.All water lines were dry at the time of service.Job complete
Near Austin, TX 78730
David Z
Job Details:
01/10/2020
DOWNDRAFT KITCHENAID KIRD861HSS/0
Arrived on site to diagnose downdraft range with blower stuck in up position. Performed diagnostics and tested unit. Got no response out of fan switch or power button. Checked all switches and all tested good. Redid all connections in the wire nuts and switches. Retested unit and unit now had power and function. Tested unit several times and all working as designed.
Near Georgetown, TX 78633
Jonathan S
Job Details:
01/10/2020
OVEN KITCHENAID KEMS309BSS00
Arrived on site for oven combo unit having intermittent cooking failure. Customer stated that sometimes unit will not leave preheat mode and sometimes will say at temperature and oven temperature will drop. Performed diagnostics mode and found no fault codes. Spoke with customer on service pointer W10689408. Called tech support and spoke with Kathy (SR#7726858948). Found intermittent door not closing. Spoke with customer on door and user care guide. All tested good at time of service.
Near Austin, TX 78702
Kevin
Job Details:
01/10/2020
WASHER WHIRLPOOL WFC8090GX0
Near Jarrell, TX 76537
Dylan T.
Job Details:
01/10/2020
WASHER WHIRLPOOL MVWB765FW3
Arrived on site customer complaint was washing machine was dripping inside the washer fan of had a bad water valve need to order the part; ordrng 1 W11172234 (housing)
Near New Braunfels, TX 78132
Richard
Job Details:
01/10/2020
ICE MACHINE JENN-AIR JIM158XYRS2
Arrived onsite for the Jenn Air ice machine not making ice. Called techline and ran diagnostics. Found that the water level sensor was no good. Replaced pump and tested unit. Everything is working properly. Ice maker now has enough water to make ice.
Near Canyon Lake, TX 78133
Richard
Job Details:
01/10/2020
MICROWAVE WHIRLPOOL WMH31017FS0
Arrived onsite for the microwave door ajar error. Replaced all door switches and fuse that was ordered. Tested microwave and all functions worked good. Complete.
Near Bastrop, TX 78602
Cliff
Job Details:
01/10/2020
MICROWAVE WHIRLPOOL WMH53521HZ0
Arrived on site to diagnose a microwave that is giving multiple symptoms. Tested unit and found main control and display board both shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78739
Luis
Job Details:
01/10/2020
REFRIGERATOR WHIRLPOOL GD5NVAXSB01
"Arrived on site for not dispensing ice. Tested dispenser motor and ice door motor not powering on,removed housing tested unit found no power to motors diagnosed faulty control. Ordering a new control; ordrng 1 WP2303843 (CONTROL)"
Near Georgetown, TX 78633
Jonathan S
Job Details:
01/10/2020
DISHWASHER GE GSD5320D01BB
Arrived on site to install previous diagnosed part. Removed unit to gain access to wash motor assembly. Removed failed motor and installed new. Tested unit and found water leaking from hose chamber. .; ordrng 1 WD24X10015 (hose chamber)
Near Smithville, TX 78957
Cliff
Job Details:
01/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05
Arrived on site to diagnose a refrigerator that is leaking in the freezer. Tested unit and found fill tube for icemaker not aligned properly. Reset line to proper position and found all is working properly at this time. No leaks were found after services were performed.
Near West Lake Hills, TX 78746
Leonardo
Job Details:
01/10/2020
RANGE JENN-AIR JGRP436WP02
Arrived on site to test unit for f1e1 error. Found error code on board. Test unit and found bad console. Will order new console WPW10464535. ; ordrng 1 WPW10464535 (CONSOLE )
Near Austin, TX 78746
Luis
Job Details:
01/10/2020
ICE MACHINE KITCHENAID KUDF204ESB00
Arrived on site for icemaker issues. Found broken tab that holds shut off arm on fill cup. Diagnosed unit would a new icemaker installed a new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.
Near Austin, TX 78748
Luis
Job Details:
01/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Arrived on site for loud noise. Diagnosed compressor making a whistling noise,removed compressor and drier,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Only sound from compressor is normal operating sound"
Near Austin, TX 78735
Kevin
Job Details:
01/10/2020
WASHER WHIRLPOOL WFW5620HW0
"Arrived on site and replaced bellow clamp, ran test 12 And washer is now operating normally. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Dylan T.
Job Details:
01/10/2020
MICROWAVE WHIRLPOOL WMH31017HS0
Arrived on site customer complaint was microwave would he need to install the magnetron diode and cap
Near Killeen, TX 76549
Arthur B.
Job Details:
01/10/2020
REFRIGERATOR WHIRLPOOL WRSA88FIHN00
Arrived onsite to install new housing and harness to SxS refrigerator. Removed evaporator cover used steamer to remove all ice build up. Removed and replaced harness. Removed and replaced housing. Installed customer provided water filter. Reassembled and verified air flow and frost pattern. Good pattern forming. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78751
Leonardo
Job Details:
01/10/2020
OVEN WHIRLPOOL KEBS207BSS01
Arrived on site to test unit for upper oven not heating correctly. Found last tech calibrated lower oven not upper. Found bad sensor replaced sensor test unit and unit test good job complete. Unit getting to 350